Tameside Care Services Directory 2015

Mossley

The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes

in association with

Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

www.carechoices.co.uk www.tameside.gov.uk CARE CENTRES OF EXCELLENCE IN TAMESIDE

THE Lakes Fairfield View Care Centre Care Centre Dukinfield Audenshaw

“The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People From the very first moment you visit our care homes, you’ll feel the difference... Quality Care Centres providing Nursing, Residential and Dementia Care set in an idyllic mix of beautifully landscaped gardens and leafy English woodland. The setting, the friendly atmosphere and the sheer standards of care will strike you immediately. Delivering care resulting from many years of experience and research, we have gained an enviable reputation and countless highly satisfied clients. We firmly believe that we offer the finest care and facilities in Tameside.

The most important

thing for us is maintaining “and promoting the dignity,“ comfort and safety of our residents.

The Lakes Care Centre is

committed to improving care for residents as they

She couldn’t enjoy near the end of their lives and as such have been greater levels of truly “ awarded The Gold “loving care from Standard Framework (GSF). anyone...or any other establishment. Mrs G. Stalybridge

The Lakes Care Centre is situated off Boyds Walk, Dukinfield, SK16 4TX. For more information call 0161 330 2444 or visit the website at www.lakescare.co.uk Fairfield View Care Centre is situated at 88-90, Manchester Road, Audenshaw, M34 5GB. For more information call 0161 370 6719 or visit the website at www.fairfieldview.co.uk

Striving for perfection. Achieving excellence

Lakes/FairField.indd 1 11/11/2014 11:21 Contents

Introduction from Tameside Dementia care 8 Metropolitan Borough Council 4 Leaving hospital 9 Looking for care or support? 5 Residential care homes 9 Eligibility 5 Care homes 9 Assessment 5 Care homes checklist 10 Planning your support 6 Paying for your care 11 Direct Payments 7 This Directory’s helpline 11 What support is available? 7 Home care providers 13 Care at home 7 Community Response Service 7 Care homes/care homes with nursing listings 14 Everyday life at home 8 Index 17 Getting out and about 8

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and neither Tameside Metropolitan Borough Council nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Tameside Metropolitan Borough Council.

To obtain extra copies of this Directory, free of charge, call Tameside Adult Services on 0161 342 2400.

This Directory is available electronically at www.carechoices.co.uk. There is also a Alternative formats Browsealoud option for those requiring the information in the spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care 3 Introduction from Tameside Metropolitan Borough Council

Tameside Council is committed to supporting local The Act is designed to ensure that people receive citizens to remain as independent as possible and living services that prevent their care needs from becoming in their own homes for as long as they can safely do so. more serious, or delay the impact of their needs; can get As well as sign-posting people to access activities and the information and advice they need to make good support independently, Adult Services offers a number of decisions about care and support; and have a range of services focussed on preventing people from becoming high-quality care providers to choose from. dependent on others for their care and support needs. The aim of this Directory is to provide Tameside Local, community-based groups and organisations, residents with details of services which are locally assistive technology and the Council’s Reablement available to meet their social care needs such as extra Service can help people to feel supported and safe at care housing and domiciliary care as well as services home, whilst home care and residential care is available for people who need more intensive 24 hour care in a as and when required. residential or nursing home environment. With a focus on a preventative, enabling approach We want to make sure that the process of accessing where people are supported to be as independent as care services is as straightforward as possible and is easily they can be, services are set up to ensure that people understood. are encouraged to maximise self-reliance and to learn or relearn skills in order to remain as active as possible. Adult Tameside Metropolitan Borough Council Services works closely with other organisations, both in Council Offices, Wellington Road, Ashton-under-Lyne OL6 6DL the independent and voluntary sectors, to ensure that Telephone: 0161 342 2400 Fax: 0161 342 2460 support services are joined-up and integrated by way of Web: www.tameside.gov.uk reducing confusion or duplication for services users and The offices are open Monday to Wednesday 8.30am their families. to 5.00pm; Thursdays 8.30am to 4.30pm and Fridays If you haven’t already heard of the new Care Act, you 8.30am to 4.00pm. may well do so soon. It’s a new piece of law which will Outside of working hours we have an emergency come into effect during April 2015, making positive only service that can be accessed by phoning changes to the way care and support is provided for 0161 342 2222. adults and carers. It will mean that a wider range of good Further details are also available from the Tameside quality services give you more control and help them to Council website: make more personalised choices over your care, resulting www.tameside.gov.uk/servicecharter/socialcarehealth in even better care that works for you.

Hartshead Pike

4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Looking for care or support?

If you have a long term health condition or disability and use this Directory and the free, independent helpline are finding it difficult to cope with everyday living tasks, (call 0800 389 2077), or speak to other people who have then you may need some additional support to help help and support currently, and you can also contact you. It might be easy to identify the care and support the Council’s Health and Wellbeing Service based at the you need, or you may need some help to do this. You Tameside Carers Centre on 0161 342 3344. should speak with people who know you well to see what Sometimes, however, the care and support you need support they think you need – they may notice areas will be more complex. This is when we may be able to where you need help that you hadn’t thought about. help you. However, we will need to check whether you’re Once you’ve thought about the areas you need help eligible for a service by assessing your care needs and with, there are lots of ways to find that support. You can finances.

Eligibility

Tameside Council has to use the resources it has available Advisers are able to offer an Early Intervention Assessment in a fair and equitable way to help people with the (EIA), which identifies the level of support required by an greatest needs. We do this by using guidance called The individual. Our Wellbeing Advisers have an awareness Fair Access to Care Services (FACS) criteria. Care managers of, and access to, a wide range of information on use the criteria to make sure that they treat everyone fairly community-based services, and following an EIA and a co- and that people who meet the criteria for help receive the produced support plan, are able to signpost individuals to appropriate level of care and support. the appropriate services. Tameside Council’s eligibility criteria are based on the Our Wellbeing Advisers support adults and carers legal requirements set down in Government guidance. to access services across a range of settings with We currently provide services for people who fall within assessments being available at a variety of locations the ‘critical’ and ‘substantial’ categories of the FACS across the borough throughout the course of the week. criteria. However even if you do not meet the eligibility Our assessments focus on what the individual wants to criteria we will advise you on a range of services that achieve to help them maintain their independence or may be able to meet your needs and signpost you to our continue in their caring role. Wellbeing Advisers based at the Carers Centre who will be Our Wellbeing Advisers also work with carers to provide able to offer you more help and advice. them with the opportunity to access high quality support Tameside Health and Wellbeing Service, based at the and information when they need it, the Carers Centre Carers Centre in Ashton-under-Lyne, provides an early carries or has access to a wide range of information and intervention service as a means of providing adults in is able to signpost or refer carers to appropriate services. Tameside who do not meet the FACS eligibility criteria for The team supports carers to undertake their caring role social care services with access to high quality support by offering information, advice, support, advocacy and and information when they need it. Our Wellbeing access to a variety of breaks.

Assessment

When you contact Tameside Adult Services we will Depending upon the information that you give us, we will discuss with you: decide with you what the best course of action will be • the type of help that you feel you may need; and inform you what will happen next. Tameside Adult Services aims to help you live • when you feel it may be needed; independently in your home for as long as possible. To • who else is available to help you; and help you achieve this and to decide whether you are • any specific needs you may have including any eligible for services we will ask you questions about your religious and cultural needs. circumstances and the things you need to maintain >>

Visit www.carechoices.co.uk for further assistance with your search for care 5 Assessment continued

>> your independence – this is called an ‘assessment’. During the course of your assessment, it may be Everyone is entitled to a free Community Care determined that in order to understand your needs Assessment. The assessment determines what care and better we will require you to have a short period of home support needs you have and whether they can be met by care reablement which is a Council service that tries to Adult Services or elsewhere. keep people as independent as possible by supporting If it is determined that you are not eligible for support them with everyday tasks such as getting dressed, food from Adult Services, we will aim to help you find other preparation, having a bath or shower etc. Reablement is ways of meeting your needs by redirecting you to other used as part of the assessment process so that we can be organisations, by helping you to maximise your own clear what your on-going need for support actually is and resources or by simply offering help and advice. what the best way of meeting your needs will be. The Assessment begins by asking a number of Once your assessment has been completed you will be questions about you, your family support and your life. It asked to agree to the details contained within it and once will include discussing your: you have agreed, we can then discuss with you the types • health – including mental health, physical disability, of care and support that are available to help you. sensory impairments, for example your eyesight and The Community Response Service (explained on page hearing and mobility, such as how far you can walk, 7) is a chargeable service (unless you are in receipt of can you manage the stairs to get to bed; pension credits), and hence you would not be assessed for this service. • personal care or activities of daily living, home environment and where you live; • social support and relationships including if you have someone who helps care for you; • involvement in work, education and learning; and • general wellbeing (including being safe from neglect or harm). If you have a carer they will also be offered an assessment of their needs. We often need to take advice from health professionals. If you have other people involved in your care and support for example, your doctor, district nurse or occupational therapist, we will talk to them to gain a complete understanding of your needs.

Planning your support

Services come in many different shapes and sizes. Some smoke detectors. will suit you more than others and there may be more on Other help may include additional equipment or offer than you expect. adaptations within your home to make life as easy and Social care services are not simply split between home comfortable as possible. care and residential care. There are lots of other services In agreeing a support plan with you we will look at available in the community in which you live such as the needs that have been identified in your assessment sheltered housing or extra care housing. These can help and then discuss with you what services are available to you stay as independent as possible, with additional help you meet your needs. We will agree how much it support available when you need it. will cost to provide the care identified and this is known Help within your home is also available and may as your personal budget. You can decide how to spend include the use of new technologies such as a pendant your personal budget but it does need to be spent on alarm or other devices designed to keep people safe meeting your needs and achieving the desired outcomes including falls detectors, intruder alarms, flood, gas or for making you as independent as possible.

6 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Direct Payments

Once your support plan and personal budget has been at the start of your support being planned and agreed with you, you will be offered the opportunity to delivered, however you can decide at any time to take take the budget as a cash payment known as a Direct a Direct Payment for some or all of your assessed Payment. This is a sum of money paid to you either as a personal budget. one off payment or regular monthly payment that has People who decide to take a Direct Payment can been identified as sufficient to buy the help and support choose to employ their own care worker(s) known as a required to meet your assessed needs and outcomes. Personal Assistant (PA) or contract with a care agency. You can choose to spend your Direct Payment as you like, Some people may not be able to take the responsibility however there are some rules and conditions that you of managing their own personal budget and if you will be expected to follow which will be explained to you would require on-going support there are ways that this when you are considering your options. can be arranged. This will be explained to you if you are You may not want to consider taking a Direct Payment considering a Direct Payment. What support is available?

Care at home

If you are finding it difficult to manage at home, family registered nurses. and friends may be able to help. Alternatively you may All home care providers are registered with the Care want to consider using the services of a home care Quality Commission (CQC) who inspect them against provider who employ care assistants to provide help the national essential standards of quality and safety. and support in your own home. They can assist with For further information on the Care Quality Commission, personal care such as bathing, washing and dressing as please see their website www.cqc.org.uk. well as other aspects of daily living. They will be trained A comprehensive list of home care providers operating in personal care and safety procedures, moving and in Tameside starts on page 13. handling and hygiene, and some providers employ

Community Response Service

The Community Response Service (CRS) provides peace seizures, as well as other conditions. of mind for people who feel at risk in their own homes. We also have a system called ’Just Checking‘ which It gives you freedom to live your life independently is usually used for a short time to find out how safe knowing that you can obtain assistance when you need it someone is in their own home and work out how much within your own home. support they need. The system is a set of movement There are many reasons why people need support, detectors that monitor a person’s movements and from ill health to fear of crime. The Community Alarm routines. It is particularly useful for people with dementia Service operates all year round, 24 hours a day. Your call is or other learning or memory impairment to ascertain the answered in seconds by an experienced operator who will levels of risk that people are able to take. be able to get the appropriate help and support to you whether that be a relative or neighbour, the emergency services or a member of the community response team. We are adding new pieces of technology equipment to our alarm system all the time and these include falls detectors, monitored smoke alarms, flood and gas detectors as well as more specialist equipment that can assist with medication dispensing, detecting epileptic

Visit www.carechoices.co.uk for further assistance with your search for care 7 Everyday life at home

Most people want to remain as independent as possible or out or opening jars there are pieces of equipment that for as long as possible. You might get help from your can help you. family and friends with certain tasks such as shopping or If you have hearing difficulties then flashing lights can cleaning but with the right equipment you may be able be added to your doorbell or smoke alarm and amplifiers to do more for yourself than you thought. can be added to your telephone and television. There are lots of different pieces of equipment that In the kitchen again there are pieces of equipment can make big differences to your life. Simply raising designed to make your life easier such as electric can your armchair onto special riser blocks means that you openers, kettle tippers, easy grip peelers and graters. will be able to get up out of your chair easier. A helping Help and advice is available to ensure you are directed hand grabber will enable you to pick things up without to the best pieces of equipment to meet your needs and bending down. If you have difficulties plugging things in where you can get them from.

Getting out and about

You may be finding it difficult to walk and often walking your needs and where to get it from is available. Contact sticks or walking frames can provide the extra support the Wheelchair Centre, 229 Droylsden Road, Audenshaw, that’s needed to get around the house and also get Tameside M34 5ZT call 0161 370 2661 or 5949 or visit out and about within your neighbourhood and www.thewheelchaircentre.co.uk community. There may be adaptations to your home that you may If you need more support a wheelchair or mobility wish to consider such as grab rails to help steady yourself scooter may be the answer. You need to consider where or a ramp to your front and back door to avoid large steps. you would store them and how you would be able to A stair lift may also be of assistance for you if you can no charge a scooter but advice about the best equipment for longer get upstairs.

Dementia care

If you are worried that your memory – or that of someone address your concerns or arrange for further investigation. you know – is getting noticeably worse, or if memory loss You may be referred to a local memory monitoring is beginning to have a knock-on effect on everyday life, it service where a formal diagnosis can be made. Bear in is worth sharing your worries and seeking advice. That’s mind that there are many reasons for memory loss apart because memory problems can sometimes be an early from dementia. However, the earlier you seek help the sign of a medical condition such as dementia. better as there may be support or treatment available that You should first have a chat with your GP, who will can help you.

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

8 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Leaving hospital

When you go into hospital, it may be for a planned If your hospital stay is an emergency, let one of the treatment or as an emergency. nurses know as soon as you can if any of the situations If you know in advance when you will be going into mentioned above affect you. You may also need help to hospital, it is a good idea to plan ahead, perhaps with arrange for the care of pets, to collect your pension or the help of a relative, friend or carer. You may need to secure your home. think about things such as the care of a pet or pension Tameside Hospital has staff on site from Tameside collection, as well as getting all the things together that Adult Services who work closely with NHS staff and will you will take with you into hospital. help you sort out emergency, short term or long term If you or someone you care for receives social care social care needs. support at home or you are in a care home, you need to Tameside Adult Services can support you, your family let the care provider know as soon as possible when you or carers to facilitate safe discharge from hospital. Many are going into hospital and how long you think your stay people leaving hospital require little help, and it may be will be, because: that you only need information, but our staff will gladly • we may be able to help make alternative arrangements direct you to the most appropriate source. for people who may rely on you for their care; Other people leaving hospital may need services such • it can prevent staff from worrying about you if they as health and wellbeing, reablement, a community alarm cannot get an answer when they call at your home; and and other specialist services when they get home. • we can make arrangements to keep your care home While many people leaving hospital get help from their place available for a period of time. Your benefits and any family and friends, if you can’t make these arrangements contributions you make towards care may be affected. yourself then we will look at ways of arranging services for you.

Tameside hospital

Residential care homes

Care homes

There are two types of residential home: help with moving.

Care homes (personal care only) Care homes with nursing If you need care on a 24 hour basis but you have no Traditionally called a nursing home, this kind of home nursing needs, subject to a needs assessment, a care is suitable for those needing nursing care, where it will home offering only personal care may be the best option. be delivered by qualified nursing staff alongside care Personal care includes bathing, feeding, dressing and workers. Nurses are on duty around the clock.

The decision to move into a residential or nursing care questions that you will want answering before making a home should only be made when all other options for final decision about which care home you will choose. remaining at home have been considered and tried. Once Here is a useful list of questions that you may want to it is established that your care will be most appropriately consider before making a decision about which home you provided for in 24 hour care, there are a number of want to move into.

Home 1 £ p/w Home 2 £ p/w Home 3 £ p/w

First impressions 1 2 3 Life within the home continued 1 2 3 • Are staff warm, friendly, polite, clean and • Is alcohol served or permitted? respectful? • Are there smoking and non-smoking areas? • Do the residents seem happy, active and • What arrangements are there for religious sociable? observance (e.g. are places of worship nearby/is • Does the home feel comfortable and there a prayer room)? welcoming? • Can you handle your own money? • Is the home fresh, clean and comfortably • Does a hairdresser/chiropodist visit? furnished? • Does the home provide its own transport? • Do staff have appropriate language skills/ knowledge? Accommodation 1 2 3 • Are the staff formally trained? • Are bedrooms single or shared? Is there a • Is there an adequate number of staff on both choice? day and night? • Can you decorate and arrange your own • Are visitors welcome at all times? Can they stay room? overnight? • Can you bring your own furniture and TV? • May your visitors join you at meals? • Is there a call system for emergencies? • How much choice do you get about meals? • Can you control the heating in your room? • Is the food varied and interesting? • Can you lock your room and is there a secure • Can the home cater for your dietary needs (e.g. place for valuables? Black and Minority Ethnic diets, vegetarian, • Is there a separate dining room? Bar? vegan)? • Are there both adapted showers and baths? • Can you have snacks or drinks any time? • Does the home have the right adaptations In your room? and equipment to meet your needs? • Can you continue to pursue your hobbies? • Are all areas safe and accessible (e.g. for • What activities and entertainment are wheelchair users)? organised? • Is there adequate provision for sight or hearing difficulties? • Are outings and holidays arranged? • Are the grounds/gardens attractive and/or At what cost? £...... £...... £...... quiet?

Fees and contract terms 1 2 3 Life within the home 1 2 3 • How much are the fees? Do they cover all • Are there any rules and restrictions services available? (e.g. going out, time of return etc)? • Under what circumstances will the fees alter? • Can you choose when to get up and retire • Can you retain your own room if away? every day? • Can you have a short-stay or trial period? • Are residents involved in decisions on life in • Will you be given a statement of terms on the home? admission? • Can you make and take calls in privacy and • Are all procedures, such as complaints, clearly comfort? spelt-out?

10 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Paying for your care

Social care, unlike health care, is not free for everyone. NHS Nursing Care Contribution Councils only have a limited amount of money and cannot NHS funded nursing care is funding paid directly to a provide services directly for everyone. nursing home for care provided by registered nurses If you have been assessed as being eligible for social care employed by the home. Services provided regularly by a support (explained on page 5), we will look at what help registered nurse are likely to involve: you need and what it should cost. This gives you an overall • provision of nursing care supervision or monitoring of annual personal budget for the cost of your care. care provided by a non-registered nurse; If you have been assessed as needing a personal budget • planning and reviewing a care plan; for your support, you will need to let us see details of how much money you have. We will work out if you are able to • monitoring and reviewing medication needs; and pay some or all of the cost of care yourself. This is called a • identifying and addressing potential health problems. financial assessment. In carrying out the financial assessment you will be Eligibility for NHS funded nursing care in a nursing home asked to sign a consent form that allows us to speak to the should not be considered until it has been agreed that Department of Work and Pensions and other Government you are not eligible for CHC funding and that a place in a services on your behalf. This will help us work out your nursing home is the best option for meeting your needs. charges and make sure you receive the right welfare Self-funders benefits. You may be called a self-funder if you are meeting the costs If you do not provide us your financial details or do not of your support without any help from the Council. This can want a financial assessment, you will have to pay the full include support to live independently at home or in a care costs of your service. home. Some people choose to be self-funders because NHS Continuing Healthcare Funding (CHC) they do not want to be financially assessed, or they choose NHS Continuing Healthcare is a package of care which is to make their own arrangements for support. arranged and funded solely by the NHS to meet physical Tameside Council can only make a contribution to the and/or mental health needs that have arisen because of cost of your support if: disability, accident or illness. You can receive CHC funding • we have assessed you as being eligible for support from in any setting, including your own home or a care home. us, under the Fair Access to Care criteria (explained on NHS CHC is free, unlike social care help from Adult page 5); and Services, for which a financial charge may be made • you have had a full financial assessment from us and we depending upon your income, savings and other assets. have told you that you do not have to pay for the full Anyone assessed as having a specific level of health cost of your care. care needs may receive CHC funding. It is not dependent upon a particular disease, diagnosis or condition, or on who Even if you don’t think the Council will be able to make a provides the care or where that care is provided. financial contribution to the costs of your support, and you If your overall care needs show that your primary need is think you will be funding all of your support from your own a health need, you should be eligible for NHS CHC funding. resources, it makes sense to have a free assessment. You This will be discussed with you during the assessment may find you are entitled to help with costs after all. process (explained on page 5). If we cannot help with the costs, as a self-funder you If at any time you feel that your health has deteriorated are still entitled to the same free detailed help and advice then you can request an assessment for CHC funding and in working out your needs and finding the right service as your eligibility will be looked at. anyone else.

This Directory’s helpline

This Directory’s free helpline provides an independent their criteria. information and help service encompassing care One call to the freephone number 0800 389 2077 will services and accommodation. A personalised report enable the service to build a profile of exactly what type can be generated for customers providing details of all of care you’re looking for, while taking into account your care homes or housing with care schemes that meet personal needs and interests.

Visit www.carechoices.co.uk for further assistance with your search for care 11 • search care providers quickly and easily ‘Care you can rely on’ • search by postcode/town and care type Serving the people of • Information on standards of care Tameside and High Peak • links to the latest inspection reports Services we provide: With so many providers • extra information, photos and direct website links • Personal care • Social care • Domestic care to choose from, where do for hundreds of providers you start? • 24 Hour Supported Living • request a brochure www.carechoices.co.uk • checklists to take with Tel: 0161 351 9505 can help you out. you when you visit Email: [email protected] Web: www.pccareservices.co.uk

Able Care and Support Services Ltd Charnley House Charnley House is a family run and operated care home in Hyde. We are one of the oldest “We Care Because You Matter” established care homes in the area and have been open since 1969. We Specialise In All Aspects of Support At Home We specialize in longer term elderly care, short term respite care and dementia care. Phone: 0161 285 3266 WE CARE LIKE YOU DO. Email: [email protected] Tel: 0161 368 4664 Visit us at: www.ablecareandsupportservices.co.uk Albert Road, Hyde, Tameside SK14 1DH www.charnleyhouse.co.uk We Provide Support You Can Rely On Bowlacre Home Bowlacre Home offers both long term residential care and short term (respite) care and provides a safe environment where people feel comfortable and at home and offers facilities so that each resident gets the best that suits their own needs in a friendly environment. We know that once you have visited us and experienced our ‘family atmosphere’ that making your choice of a home will be easy! Tel: 0161 368 2615 • Email: [email protected] • Web: www.bowlacre.org 20131028 Tameside Care Dir ad artwork hires.pdfBowlacre 1 30/10/2013 Home, Elson 11:08 Drive, Stockport Road, Hyde, Stockport SK14 5EZ

CMY

12 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers

ABLE CARE AND SUPPORT SERVICES LIMITED SURECARE (STOCKPORT AND TAMESIDE) 16 Essington Walk, Denton M34 6NU Unit 3, Ground Floor, Orient House, Newton Street, Hyde, Tel: 0161 285 3266 Advert page 12 OP D PD MH SI YA Cheshire SK14 4RY Tel: 0161 637 1914 OP D LDA MH PD SI YA CARE UK (TAMESIDE) Poppy House, 97 Turner Lane, Ashton-under-Lyne, TAMESIDE ADULT SERVICES Lancashire OL6 8SS Community Adults & Health Services Council Offices, Tel: 0161 308 3456 OP D PD LDA MH SI YA AD Wellington Road, Ashton-under-Lyne, Lancashire OL6 6DL Tel: 0161 342 2400 OP D LDA MH PD SI YA COMFORT CALL TAMESIDE 51 Manchester Road, Denton, Manchester, TAMESIDE MENTAL HEALTH RECOVERY SERVICE Lancashire M34 2AF West Villa, West Street, Dukinfield, Tel: 0161 336 4753 OP D PD LDA SI YA AD Greater Manchester SK16 4PL Tel: 0161 339 2985 MH CREATIVE SUPPORT-TAMESIDE DOMICILIARY SERVICE Hurst Meadow, Vicarage Crescent, Ashton-under-Lyne Greater Manchester OL6 8DW Tel: 0161 343 8943 OP PD LDA MH YA

CREATIVE SUPPORT-TAMESIDE SERVICE (LEARNING DISABILITY) 164-166 St Albans Avenue, Ashton-under-Lyne, Greater Manchester OL6 8TU Tel: 0161 339 5242 LDA

DIRECT CARE (TAMESIDE) LTD Office Suites 5 and 6, Derek Ashton Court, 77 Mottram Road, Stalybridge, Cheshire SK15 2QP Tel: 0161 338 3666 OP D LDA MH PD SI

LAUREL BANK SUPPORT AT HOME Stockport Road, Gee Cross, Hyde, Cheshire SK14 5EZ Tel: 0161 368 3159 OP D

MRL HEALTHCARE 14 Warrington Street, Ashton-under-Lyne OL6 6AS Tel: 0161 667 5083 OP D PD LDA MH SI YA AD

PERSON CENTRED CARE SERVICES LIMITED Suite 3 & 4, Tameside (Hyde) Business Enterprise Centre, 10 Corporation Street, Hyde, Cheshire SK14 1AB Tel: 0161 351 9505 Advert page 12 OP D PD LDA MH SI YA

Service User OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

Advertisers are highlighted Visit www.carechoices.co.uk for further assistance with your search for care 13 Tameside Care Homes

AUDEN HOUSE RESIDENTIAL HOME BOWLACRE HOME 473 Audenshaw Road, Audenshaw, Manchester, Elson Drive, Stockport Road, Hyde, Stockport Greater Manchester M34 5PS Greater Manchester SK14 5EZ Tel: 0161 301 2424 OP D PD SI Tel: 0161 368 2615 Advert page 12 OP D PD

BALMORAL CARE HOME CHARNLEY HOUSE 29 Old Road, Mottram, Hyde, Albert Road, Hyde, Tameside SK14 1DH Cheshire SK14 6LN Tel: 0161 368 4664 Advert page 12 OP D Tel: 01457 765879 OP CLARKSON HOUSE RESIDENTIAL CARE HOME BEECHES, THE 56 Currier Lane, Ashton-under-Lyne, Yew Trees Lane, Dukinfield, Cheshire SK16 5BJ Lancashire OL6 6TB Tel: 0161 338 4922 OP PD YA Tel: 0161 308 4618 OP D MH

BOURNE HOUSE DAISY NOOK HOUSE 12 Taunton Road, Ashton-under-Lyne, Bamburgh Drive, Ashton-under-Lyne, Lancashire OL7 9DR Lancashire OL7 9SX Tel: 0161 330 7911 OP D PD MH SI Tel: 0161 343 1033 OP D PD MH

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077

Advertisers are highlighted 14 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Tameside Care Homes continued

FIR TREES Gorse Hall Road, Dukinfield, Cheshire SK16 5HN Tel: 0161 338 2977 OP D PD YA

GREATWOOD HOUSE Mancunian Road, Denton, Manchester, Greater Manchester M34 7GX Tel: 0161 336 5324 OP D

HATTON GRANGE Oldham Street, Hyde, Cheshire SK14 1LN Tel: 0161 368 4484 Advert inside back cover OP D

HILLTOP CARE SERVICES LTD 224 Mottram Road, Stalybridge, Cheshire SK15 2RY Tel: 0161 303 0878 LDA YA

HOLME LEA SANDON HOUSE Astley Road, Stalybridge, Cheshire SK15 1RA Market Street, Mossley, Ashton-under-Lyne, Tel: 0161 338 5187 OP D PD MH SI YA Lancashire OL5 0JG Tel: 01457 834747 OP D HURST HALL Kings Road, Ashton-under-Lyne, ST LAWRENCE’S LODGE Lancashire OL6 9EG 275 Stockport Road, Denton, Manchester, Tel: 0161 330 4772 OP D PD YA Greater Manchester M34 6AX Tel: 0161 336 2783 OP D PD MH SI KINGSFIELD CARE CENTRE STALEY HOUSE CARE HOME Union Road, Ashton-under-Lyne, Lancashire OL6 9JF Huddersfield Road, Stalybridge, Cheshire SK15 2PT Tel: 0161 330 1853 OP D Tel: 0161 304 8939 OP D PD MH SI LAUREL BANK RESIDENTIAL CARE HOME SUNNYSIDE 21 Knott Lane, Gee Cross, Hyde, Cheshire SK14 5HZ Sunnyside Road, Droylsden, Manchester, Tel: 0161 368 4719 OP D SI Lancashire M43 7QE MILLBROOK CARE CENTRE Tel: 0161 370 1793 OP Huddersfield Road, Millbrook, Stalybridge, SYCAMORES, THE Cheshire SK15 3ET Victoria Street, Newton, Hyde, Cheshire SK14 4DH Tel: 0161 304 2600 Advert page 12 OP PD SI Tel: 0161 368 4297 OP D

OAKWOOD HOUSE CARE CENTRE VICARAGE RESIDENTIAL CARE HOME, THE 400a Huddersfield Road, Millbrook, 109 Audenshaw Road, Audenshaw, Manchester, Stalybridge, Cheshire SK15 3ET Greater Manchester M34 5NL Tel: 0161 303 2540 OP D PD SI Tel: 0161 301 4766 OP D

POLEBANK HALL RESIDENTIAL CARE HOME YEW TREES Stockport Road, Gee Cross, Hyde, Cheshire SK14 5EZ Yew Trees Lane, Dukinfield, Cheshire SK16 5BJ Tel: 0161 368 2171 OP D SI Tel: 0161 338 3053 OP D PD MH SI

Advertisers are highlighted Visit www.carechoices.co.uk for further assistance with your search for care 15 Tameside care homes with nursing

CARSON HOUSE CARE CENTRE MOSS COTTAGE NURSING HOME 30 Stamford Street, Stalybridge, 34 Manchester Road, Ashton-under-Lyne, Cheshire SK15 1JZ Lancashire OL7 0BZ Tel: 0161 338 6908 OP D PD Tel: 0161 343 2557 OP D PD

DOWNSHAW LODGE PARKHILL NURSING HOME Downshaw Road, Ashton-under-Lyne, 319 Huddersfield Road, Millbrook, Stalybridge, Lancashire OL7 9QL Cheshire SK15 3EP Tel: 0161 330 7059 OP D YA Tel: 0161 303 8643 OP PD

FAIRFIELD VIEW RIVERSIDE 88 Manchester Road, Audenshaw, Manchester Broomstairs Bridge, Manchester Road, Hyde, Greater Manchester M34 5GB Cheshire SK14 2DE Tel: 0161 370 6719 OP D PD SI Tel: 0161 366 0600 OP D PD LDA MH YA Adverts inside front cover and outside back cover STAMFORD COURT FIRBANK HOUSE Astley Road, Stalybridge, Cheshire SK15 1RA 24 Smallshaw Lane, Ashton-under-Lyne, Tel: 0161 303 9955 OP D PD YA Lancashire OL6 8PN Tel: 0161 343 1251 OP D THORNCLIFFE GRANGE 2 Windmill Lane, Denton, Manchester, GUIDE LANE NURSING HOME Greater Manchester M34 3RN 232 Guide Lane, Audenshaw, Manchester, Tel: 0161 320 0740 OP Greater Manchester M34 5HA Tel: 0161 335 9989 OP PD YA

HOLLY GRANGE 17 Oxford Road, Dukinfield, Cheshire SK16 5PQ Tel: 0161 330 0492 OP D PD

HYDE NURSING HOME Grange Road South, Gee Cross, Hyde, Cheshire SK14 5NB Tel: 0161 367 9467 OP D PD YA

KINGS PARK NURSING HOME Kings Road, Hurst Cross, Ashton-under-Lyne, Lancashire OL6 8EZ Tel: 0161 343 4733 OP D YA

LAKES CARE CENTRE, THE Off Boyds Walk, Dukinfield, Cheshire SK16 4TX Tel: 0161 330 2444 OP Adverts inside front cover and outside back cover

Advertisers are highlighted 16 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Index A G Able Care and Support Services Limited 13 Greatwood House 15

Auden House Residential Home 14 Guide Lane Nursing Home 16 B H Hatton Grange 15 Balmoral Care Home 14 Hilltop Care Services Ltd 15 Beeches, The 14 Holly Grange 16 Bourne House 14 Holme Lea 15 Bowlacre Home 14 Hurst Hall 15 C Hyde Nursing Home 16 Care UK (Tameside) 13 K Carson House Care Centre 16 Kings Park Nursing Home 16 Charnley House 14 Kingsfield Care Centre 15 Clarkson House Residential Care Home 14 Comfort Call Tameside 13 L Creative Support-Tameside Lakes Care Centre, The 16 Domiciliary Service 13 Laurel Bank Residential Care Home 15 Creative Support-Tameside Service Laurel Bank Support at Home 13 (Learning Disability) 13 D M Millbrook Care Centre 15 Daisy Nook House 14 Moss Cottage Nursing Home 16 Direct Care (Tameside) Ltd 13 MRL Healthcare 13 Downshaw Lodge 16 O F Oakwood House Care Centre 15 Fairfield View 16 Fir Trees 15 P Firbank House 16 Parkhill Nursing Home 16

Visit www.carechoices.co.uk for further assistance with your search for care 17 Index continued

Person Centred Care Services Limited 13 Sycamores, The 15

Polebank Hall Residential Care Home 15 T R Tameside Adult Services 13 Riverside 16 Tameside Mental Health Recovery Service 13 S Thorncliffe Grange 16 Sandon House 15

St Lawrence’s Lodge 15 V

Staley House Care Home 15 Vicarage Residential Care Home, The 15

Stamford Court 16 Sunnyside 15 Y Surecare (Stockport and Tameside) 13 Yew Trees 15

Other Advertisers

Care Choices Website 8, 12 LNT Group Inside back cover Care Select 14 Meridian Healthcare Limited 12 Ideal Care Homes Inside back cover

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2015 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-910362-28-0 Ref. No: 4001/Tameside2/1214. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Tameside Metropolitan Borough Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Alistair Robertson. Editorial Assistant: Amy Elizabeth Catlin. Regional Team Manager: Russell Marsh. National Sales Manager: Paul Leahy. Senior Sales Executives: Debbie Feetham, Elaine Green. Sales Executives: Rebecca Edmonds, Rachel Joseph, Vanessa Ryder. Director of Creative Operations: Lisa Werthmann. Assistant Production Manager: Jamie Harvey. Designer: Holly Cornell. Creative Artworkers: Gemma Cook, Kathryn Regan.

18 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Hatton Grange

Hatton Grange Care Home situated close Hatton Grange offers: to Hyde town centre offers high quality • Residential and Dementia Care residential and dementia care. • Bedrooms equipped with en-suite Our highly trained staff are dedicated carers facilities including showers • TV, DVD player, mini-fridge and who get to know our residents enabling them telephone point in all bedrooms to provide individualised care. • Highly trained carers • Varied activities programme

For further information please contact a member of our friendly team on: 0161 368 4484 or email: [email protected]

a: Hatton Grange, Oldham Street, Hyde, SK14 1LN w: idealcarehomes.co.uk CARE CENTRES SPECIALISING IN QUALITY CARE FOR PEOPLE WITH DEMENTIA IN TAMESIDE The Coniston Suite The Elms at at

Dukinfield Audenshaw

The Coniston Suite and The Elms have both recently opened and are brand new dedicated dementia care facilities aimed at raising the bar when it comes to the quality of dementia care and dementia care facilities in Tameside. The Coniston Suite at The Lakes which opened in January 2013 and The Elms at Fairfield View which opened in October 2012 are the result of in depth research undertaken to create the provision of good practice and a high quality service that will enrich the lives of people with dementia in Tameside.

The most

important thing for us is maintaining and “ “ promoting the dignity, comfort and safety of our residents.

A Commitment to Excellence in Dementia Care

“The organisation which handles residential and nursing care, must be one of the most professionally run operations of its kind in the UK.” Investors in People

Striving for perfection. Achieving excellence

Coniston/Elms.indd 1 11/11/2014 11:16