Boys & Girls Club

WEST SCARBOROUGH NEIGHBOURHOOD COMMUNITY CENTRE ANNUAL REPORT 2013 BUILDING CONFIDENCE | SUPPORTING CHANGE DEVELOPING FUTURE LEADERS | CHANGING LIVES FACILITATING ACTIVE LIVING | HELPING FAMILIES BUILDING CONFIDENCE | SUPPORTING CHANGE DEVELOPING FUTURE LEADERS | CHANGING LIVES FACILITATING ACTIVE LIVING | HELPING FAMILIES BUILDING CONFIDENCE | SUPPORTING CHANGE DEVELOPING FUTURE LEADERS | CHANGING LIVES

FACILITATING ACTIVE LIVING

SUPPORTING CHANGE

DEVELOPING FUTURE LEADERS

COVER DRAWING BY: AHLAM YASSIEN, AGE 11 HELPING FAMILIES

BUILDING CONFIDENCE 2 TABLE OF CONTENTS

ABOUT WSNCC 4

MESSAGE FROM WSNCC 6

FUNDERS, PARTNERS, & SUPPORTERS 8

2013 ACCOMPLISHMENTS 10

WSNCC PROGRAM LOCATIONS 12

PROGRAM REPORTS 14 Aquatics & Wellness Division Children & Youth Services Family Resource Services Gateway Café & Greystone Malvern Youth Community Employment Program Senior’s Services Toronto Youth Job Corps Youth Justice Services

STATEMENT OF REVENUE & EXPENSES 22

3 FACILITATING ACTIVE LIVING

SUPPORTING CHANGE

CHANGING LIVES

BUILDING CONFIDENCE

HELPING FAMILIES

DEVELOPING FUTURE LEADERS 4 ABOUT WSNCC

OUR MISSION “To offer neighbourhood programs and services designed to enhance the well- being of people in the context to their community, culture and environment.”

The Centre is much more than a human service agency. It is a place where a rich tradition of caring, serving and making things a little bit better has improved the quality of life of everyone.

“Here people, help people, help themselves”

Innovation and creativity are part of everyday experiences. Empowerment is not just a slogan, but a way of life. At the Centre, dignity and respect have become the cornerstone of all personal interaction and relationships. Everyone here aspires to contribute and everyone helps to build a better community.

5 MESSAGE FROM WSNCC

At the end of each year we experience mixed emotions. While we are very grateful for another successful year, we look forward to the next year with trepidation. We felt this in 2012 and were wrong; 2013 was another very successful year in terms of programs, services and finances with many triumphs and challenges of course, but we managed to work through them together.

We hope that you enjoy reading the report that will highlight our programs and services accomplishments for 2013.

Our agency bus was costing more to fix than seemed worth it, so with support from the Board we launched a fundraising campaign and while we did not quite reach our goal we were able to purchase a new 24 seat bus. The bus is used to assist seniors attend programs at the Centre; go on day trips and on shopping trips to the local grocery stores. As well, children and youth benefit by being transported to school in inclement weather and to special events such as Blue Jays and Raptors games and interclub activities.

As a member of Boys and Girls Clubs of Canada we were selected as a Rogers Raising the Grade site, an academic enrichment program for youth. This program provides Club youth with critical tools to support their learning and develop goals through a state of the art technology centre. This site is unique as compared to other Boys and Girls Clubs as it is running at one of our off site locations, Greystone, thus maximizing the benefit since when youth are in school the Centre is available for adults and out of school youth searching for employment.

6 A new partnership opportunity translated into a Trillium Foundation application between Harmony Hall (HH), Warden Woods Community Centre (WW) and Birchmount Bluffs Neighbourhood Centre (BBNC). The proposal for programming for seniors in the Bengali and Tamil communities was approved in July. The project involves building our capacity, through the expertise of Harmony Hall to serve the above communities. For West Scarborough we are providing programming on Saturdays to begin with and are serving families, not just seniors on these days. The type of programming is cultural, recreational and social in nature and will be guided by input from the community and Harmony Hall.

In February Dan Harris the local MP held the Diamond Jubilee Medal Ceremony at the Centre. Thirty individuals were commended for their long time service to the community. There were over 100 people at the event. One of our senior’s part time staff Doris Spencer was awarded the medal. She was a WREN in the Second World War and has carried on the tradition of service. Doris turned 89 this year still teaches fitness for seniors, an inspiration for us all.

We take this opportunity to express our deep gratitude to all of those who have made this year a success, from funders and donors for financial support, to the Board of Directors for their vision and leadership, to volunteers and staff for their daily dedication and commitment.

Shyam Ranganathan Cynthia du Mont President Executive Director

7 FUNDERS, PARTNERS, & SUPPORTERS

FUNDERS Boys & Girls Clubs of Canada CP24/ Chum Christmas Wish Ontario Trillium Foundation Service Canada The City of Toronto The Province of Ontario The United Way of Toronto Toronto Star Fresh Air Fund

PARTNERS, & SUPPORTERS Agincourt Community Services Canadian Tire Association Canadian Tire Jumpstart Foundation Agincourt Mall Canadiana Flowers Agincourt Rotary Club CAAWS Aisling Discoveries Child & Family Centennial College Centre Centre for Immigrant & Community Amica at Bayview Gardens Services Astra Zeneca Centre Francophone de Toronto Aviva Chris & Tina’s Bridal Boutique Bank of Montreal Cineplex Odeon - Eglinton Town Centre BK Natural Colangelo Supermarket Basketball Canada Corvette Family Resource Program Basketball Ontario Creative Concepts Bun King Bakery Crescent Town Community Centre Birchmount Bluffs Neighbourhood Daco Mfg. Centre Davenport Perth Neighbourhood & Birchmount Veterinary Community Health Centre Body Shop Canada Doug Philpott Tennis Boyd’s Decorating Centre Dr. Sheridan & Mrs. Heather Cyrus Boys & Girls Club of East Scarborough Dr. Trevor and Mrs. Lauris Mair Bread King Bakeries Druxy’s Famous Deli Calabria Bakery East Side Mario’s CAMH East York Rotary Club Canadian Lifesaving Society Eglinton Square Mall Canadian Red Cross Family Day Child Care Services 8 Family Services Toronto Second Cup Fashion Jewellery Outlet Sheridan Nurseries Food Basics Shoppers Drug Mart Future Shop Staples GAP Foundation Starbucks Gatto McMillan Stonemill Bakehouse Golden Touch Jewellery Sun Valley Fruit & Grocery Ltd. Heart Beatz / Cliffcrest Community Swiss Chalet Centre TAIBU Community Health Centre Helen Blakey Flowers Telus Imperial Buffet Tennis Canada Jawny Bakers The YWCA of Toronto Jerrett Funeral Homes Timex Watches Just Teasing Toronto Catholic District School Board Kids Up Front Toronto District School Board Kingsway Arms Retirement Residence Toronto Police Services Laidlaw Foundation Toronto Preschool Speech & Laungage Laird and Son Toronto Public Health Loblaws Toronto Public Libraries Macaulay Child Development Centre, Tropicana Community Services (AYCE) ELS TVO Magnotta Winery Unico Group Malvern Family Resource Centre Walking on a Cloud Maple Lodge Farms - Zabeha Halal Warden Woods Community Centre Food Watts Restaurant McDougall & Brown West Jet Metro Windfall Clothing Mikey Network Youth Employment Toronto Mothercraft, Data Analysis Coordinators ... and many individual donors Native Child & Family Centre North Pole Bakery Oakridge Community Centre O’Connor Florist Omni Swim Ontario Science Centre We Thank Parkway Bowl Peak Freans Rogers You All! Revera Royal Ontario Museum Ryerson University Sears 9 2013 ACCOMPLISHMENTS

SPECIAL EVENT PARTICIPANTS YOUTH (15-24) 1,000 871

SENIORS (55+) 1,340

CHILDREN (0-14) 7,230

ADULTS (25-54) 4,005

TOTAL INDIVIDUALS14,446 SERVED

TOTAL NUMBER OF VOLUNTEERS609

TOTAL NUMBER OF VOLUNTEER36,211 HOURS

10 6,650+ INDIVIDUALS WERE SERVED THROUGH 11 ONTARIO EARLY YEARS LOCATIONS 1,600+ RIDES TO SCHOOL, SHOPPING, AND PROGRAMS FOR ALL AGES WERE PROVIDED 34,500+ HOT NUTRITIOUS MEALS AND 95,000 SNACKS WERE SERVED 1,513 CHILDREN AND YOUTH WERE SUPPORTED DURING AFTER SCHOOL, EVENING, AND SCHOOL BREAK PROGRAMS IN 9 LOCATIONS 361 YOUTH WERE CERTIFIED IN AQUATICS LEADERSHIP AND RESCUE 187 YOUTH WERE CERTIFIED IN FIRST AID AND CPR 600+ INDIVIDUALS WERE TRAINED THROUGH 15,000+ LIFE SKILLS TRAINING HOURS AND 43,600+ WORK PLACEMENT HOURS 3,068 CHILDREN WERE TAUGHT SWIMMING AND WATER SAFETY SKILLS

250+ YOUTH WERE SUPPORTED THROUGH PROGRAMS OFFERED BY YOUTH JUSTICE 192 YOUTH PARTICIPATED IN STOP SHOPLIFTING WORKSHOPS 11 8 14 5 3

6 9

2 10 16 13

1 WSNCC 12 11 4 Playcare 1 Senior’s Services Aquatics & Wellness Youth Justice Services Creative Child/Parent Centre Boys & Girls Club of West Scarborough 313 Pharmacy Avenue M1L 3E7

ONTARIO EARLY YEARS CENTRES Southwest 2 2555 Eglinton Avenue East M1K 5J1 Agincourt 2900 Warden Avenue M1W 2S8 3 12 WSNCC PROGRAM LOCATIONS

BOYS & GIRLS CLUB 4 Birchmount Bluffs 93 Birchmount Road M1N 3J7 5 L’Amoreaux Community Centre 2000 McNicoll Avenue M1V 5E9 Sir William Osler High School 6 1050 Huntingwood Drive M1S 3H5

7 Glamorgan Junior Public School 51 Antrim Crescent M1P 4N4

8 Milliken Mills Co-op 10 Alton Towers M1V 5A1

9 Stephen Leacock Community Centre 2500 Birchmount Road M1VT 2M5

10 Robert Service Senior Public School 945 Danforth Road M1K 1J2

11 Secord Public School 101 Barrington Avenue M4C 4Y9

EMPLOYMENT PROGRAMS 12 Gateway Café 1480 Danforth Avenue M4J 1N4

13 Greystone 4 Greystone Walk M1K 5J2

14 Malvern Youth Community Employment Program 180 McLevin Avenue M1B 6A2

15 Toronto Youth Job Corps 1919 Lawrence Avenue East M1R 2Y6

AQUATICS 16 WA Porter Collegiate Institute 40 Fairfax Crescent M1L 1Z9 13 AQUATICS & WELLNESS DIVISION

The Aquatics and Wellness Division provides programs with three main areas of focus:

Our acclaimed Learn-to-Swim and Water Safety Programs cater to all ages and swim abilities. These provide vital physical literacy, movement and decision making skills that are essential for healthy development. Water Babies, Red Cross Preschool, Red Cross Swim Kids, Teen & Adult Lessons, Masters Swim and Competitive Swim Club are just a sample of the programs we offer at West Scarborough Swimming Pool and the WA Porter C.I. Swimming Pool.

Aquatic Leadership and First Aid programs provide personal and professional development to youth and adults who are lseeking to work in a health related field, to pay their way through higher education, or just to be prepared in the face of an emergency. Programs include Junior Lifeguard Club, Lifeguard and Swim Instructor Training as well as Childcare, Community and Workplace First Aid & CPR Training.

Adult Wellness programs offer general fitness to the broader community and include Zumba, Aqua Fitness, Yoga Swimming and Ball Hockey.

2013 HIGHLIGHTS

The Aquatics and Wellness Division provided 450 children with swimming lessons during school hours in partnership with Canadian Tire’s Jumpstart Foundation.

West Scarborough Aquatics introduced the new SEAL Swim Club, a competitive swim development program that runs from September to June and is preparing for affiliation with Swim Ontario. CHILDREN & YOUTH SERVICES

Children and Youth Services is comprised of the Boys and Girls Clubs of West Scarborough, North Scarborough, Birchmount Bluffs, Playcare school-aged( daycare)and youth programs.

The Club, through its main site and 11 satellite locations, provides a safe, secure, inclusive and fun environment where children and youth experience new opportunities, overcome barriers, build positive relationships and develop skills and confidence for life.

2013 HIGHLIGHTS

After several years of continued growth in our Youth programs, this past year the Boys and Girls Club of West Scarborough created a new Youth specific coordinator’s position. This new structure has led to the successful launch of The Rogers Raising the Grade site, increased engagement of Teesdale Youth through our Y2Y program as well as the continued success of our Boys and Girls Basketball teams. The Club is proud to offer core and satellite programs for as many as 120 Youth every night.

The Ministry of Tourism Culture and Sport continued to support the Boys and Girls Club through the “After School Initiative”. The funding allowed us to offer free afterschool programs to more children and youth in some of Toronto’s priority neighbourhoods.

Go to the Boys & Girls Club because you will have a smile on your face everyday. - Bailey, Age 7, North Scarborough Camper “ ”15 FAMILY RESOURCE SERVICES

Ontario Early Years Centres (OEYC) provide programs for parents and caregivers with children 0-6 years. Programs include pre and post natal information and referral, early development (playing, singing, early reading & math), parenting information sessions (early development, healthy lifestyles, nutrition, coping with stress), and referrals to community agencies and programs. All programs and services are provided free of charge.

WSNCC directly operates Scarborough Agincourt in the Bridlewood Mall, Scarborough Southwest at Eglinton Avenue and Midland Avenue, and the Creative Child/Parent Centre at 313 Pharmacy Avenue. We also provide funding to our community partner Family Resource Programs in both ridings to increase services in their neighbourhoods. 2013 HIGHLIGHTS

Successfully co-facilitated Child Development Screening days in both the Scarborough Agincourt and Southwest Ridings.

Facilitated the Meeting the Milestones program (supporting children with special needs) at all WSNCC directly operated OEYC sites.

Assisted 66 placement students to complete 7343 hours in the OEYC programs.

Participated in a city-wide OEYC evaluation, conducted by Ryerson University.

Successfully facilitated the Ready for School Connects program at Danforth Gardens and Oakridge Jr Public Schools.

On our first day at the centre, I felt welcomed and instantly was able to make friends with whom I still spend time with today. - Selena White “16 ” GATEWAY CAFÉ & GREYSTONE

Gateway Café and Greystone offer employment assistance and training to both youth and adults who have been referred through their Case Managers. Both locations support clients by assisting them with improvement of their employment and networking skills, while providing them with information on Toronto’s current labour market. 2013 HIGHLIGHTS

We were very excited in 2013 to be selected by the Boys and Girls Clubs of Canada to pilot a program to create an awareness of the skilled trades with high school students. Skills4Success went extremely well and as a result will be running it again in 2014.

Also in 2013 thanks to our strong relationship with our B & G Division we were the beneficiaries of a new Rogers Raising the Grade resource centre. This included fresh paint, carpeting and furniture as well as new computers and a front desk. Our clients have been very impressed with the upgrade!

We also spread our wings a little and partnered with the Boys and Girls Clubs of Durham to host a Security Guard training program for 10 at risk youth from this region. The project was extremely successful; one of the graduates, since being hired has already received a promotion and is now taking on the responsibility of training new hires! This opportunity changed his life. This is a story we hear with many of our clients.

I know that my future employment success will be in part due to the tools that you have provided me. - Erika “ ”17 MALVERN YOUTH COMMUNITY EMPLOYMENT PROGRAM

The Malvern Youth Community Employment Program provides Malvern youth with pre‐employment training, career planning and counselling followed by a supportive placement period with an employer in the community. 2013 HIGHLIGHTS

This has been a positively challenging year at MYCEP. Our mandate to provide support and training and encourage our youth to develop civic awareness while giving back to their community were met.

The challenges remain constant as competition for placements (with other agencies) is inevitable. Also, with the uncertainty of funding always looming in the midst of our plans, this causes concern for staff. In spite of these recurring issues MYCEP has always met and often surpassed our goals.

The highlight of the year was the annual graduation where over 50 graduates received their certificates. Over 120 were in attendance as community partners, supporters and employers joined in celebrating the success and achievement of our youth

Great victories are won when ordinary people execute their assigned tasks - MYCEP Motto “18 ” SENIOR’S SERVICES

The Senior’s Services division offers a variety of programs that foster community participation, personal growth and general health and well-being. The division is comprised of 5 distinct programs for adults aged 55+: West Scarborough Senior’s Club, Scarborough Italian Association, Congregate Dining, Shopping Programs and newly introduced in late 2013, South Asian Senior’s Club. 2013 HIGHLIGHTS

Increased the number of trips with the Senior’s Travel Club, which included over 400 participants and has generated interest and new memberships in addition to our ‘regulars’ at WSNCC

Hosted the “Respect Never Ages” Elder Abuse Conference to provide education and raise awareness on elder abuse. Organized by the WSNCC Seniors Division and sponsored by the New Horizons program for Seniors; it was a sold-out conference that included both our members and residents from the broader community

Showcased the style and ‘joie de vivre’ of our Italian seniors in a highly successful Fashion Show with an eighties theme.

Launched a community newcomer initiative for South Asian Seniors with an open house in December. It was highly successful with over 60 participants who are all eager to see what 2014 holds for this exciting initiative.

I believe West Scarborough Seniors’ Club is a lifesaver. - Carol “ ”19 TORONTO YOUTH JOB CORPS

Toronto Youth Job Corps is a community based employment program that assists young people (ages 16 to 29) to secure gainful employment and/or to further their training or education.

The program offers participants six weeks of pre-employment training, which is comprised of life skills, painting, supportive counceling, WHMIS training, self-evaluation, career exploration, and generic work skills. During this time, staff supervises and evaluates the participants work skills and employability.

2013 HIGHLIGHTS

2013 was a productive year. Once again we met our target for intake, surpassed the targets for retention rate (less youth dropped out of the program than projected) and exceeded the success rate of youth entering employment, school or further training by 10%.

80% of the youth who have successfully completed their placement, were hired on by the placement employer – this is an ideal outcome.

This year we also saw a large, than usual, number of our youth enter college and university, some with grade 12 and others as mature students. Several youth also understood the importance education and decided to go back to high school to complete their grade 12.

Along with the success there were a few challenges such as dealing with a waiting list. There were on average 30 youth waiting to access the program at any one time.

You push us to do better. “20- TYJC Youth ” YOUTH JUSTICE SERVICES

Youth Justice Services (YJS) manages four main youth services: Extra Judical Sanctions Program (EJS), Extra Judical Measures Program (EJM), Scarborough Youth Justice Committe (YJC), and Harm Reduction.

The programs are designed as alternatives to the formal court process and offer a constructive way to deal with non-violent, low risk young persons who accept responsibility for their actions. Young people are provided with an opportunity to acknowledge what they have done and to work at making amends. 2013 HIGHLIGHTS

In 2013, we have been successful in continuing our core services as well as, our very well received and attended enrichment programs such as “Visions” Girls Group, “Transition’” Boys Group, Stop Shoplifting workshops, Leadership Literacy Programs, “On the Move” Newcomer Girls Program and Got2Change – Harm Reduction Program.

The Got2Change Program has been enriched by a new component – specifically designed for parents. These information sessions include the opportunity to learn about youth mental health and substance use issues.

The Smart Kidz Tutoring Program, run in collaboration with the Learning Disabilities Association, which gave our youth access to professional tutoring services and an opportunity to improve their school grades.

The anger management workshops provide opportunities for youth to develop coping mechanisms and skills that address their anger that often lead to the destructive behaviour and/or conflict with the law.

For me these programs proved to be a fresh start and brought me new knowledge. “ - EJM Youth”21 STATEMENT OF REVENUE & EXPENSES REVENUE 2013 2012 PROVINCE OF ONTARIO 1,607,203 1,510,297 CITY OF TORONTO 1,540,386 1,516,762 GOVERNMENT OF CANADA 1,302,193 1,274,236 OTHER 53,339 41,792 SUPPLEMENTARY FUNDRAISING MEMBERSHIP FEES & DUES 538,585 466,710 PRODUCTIVE ENTERPRISES 170,486 233,939 FOUNDATIONS 122,556 180,619 DONATIONS 21,074 17,308 LOTTERY 4,859 INVESTMENT INCOME 17,375 16,916 RENTALS 1,597 4,610 UNITED WAY OF GREATER TORONTO 573,632 564,236 5,953,285 5,827,425

EXPENSES 2013 2012 SALARIES 3,481,242 3,247,713 CONTRACTED SERVICES 918,290 1,039,187 EMPLOYEE BENEFITS 515,988 498,262 OFFICE EXPENSES 221,361 221,717 PREMISES RENT 272,930 279,602 RECREATION & EDUCATION SUPPLIES 199,490 173,479 AMORTIZATION 21,312 27,827 INSURANCE 89,945 61,196 TRANSPORTATION 83,390 62,513 RECRUITMENT & EDUCATION 33,617 53,459 PROMOTION & PUBLICITY 15,826 23,473 BUILDING GROUND MAINTENANCE 7,285 52,094 FEES & DUES 26,979 15,245 GAMING - NET 27,749 5,887,655 5,783,516 EXCESS OF REVENUE OVER EXPENSES 65,630 43,909 A copy of the full 2013 Audited Financial Statement can be requested by contacting WSNCC at 313 Pharmacy Ave, Scarborough, Ont. M1L 3E7. Tel: (416) 755-9215 22 REVENUE

UNITED WAY OF PROVINCE OF ONTARIO GREATER TORONTO $1,607,203 $573,632

SUPPLEMENTARY FUNDRAISING $876,532

OTHER $53,339

GOVERNMENT CITY OF TORONTO OF CANADA $1,540,386 $1,302,193

EXPENSES

CONTRACTED SERVICES OFFICE EXPENSES $511,347 $221,361

PROGRAM COSTS $387,169 PREMISES COSTS $280,215 TRANSPORTATION $83,390 SALARIES AND EMPLOYEE BENEFITS YOUTH EMPLOYMENT $3,709,026 PROGRAM WAGES AND SUBSIDIES $695,147

23 West Scarborough Neighbourhood Community Centre 313 Pharmacy Avenue Scarborough, Ontario M1L 3E7

Telephone: (416) 755 9215 Fax: (416) 755 7521 Email: [email protected] Website: www.wsncc.org