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DAVID Y. IGE CURT T. OTAGURO GOVERNOR DEPT. COMM. COMPTROLLERNO. 130 AUDREY HIDANO DEPUTY COMPTROLLER STATE OF HAWAII DEPARTMENT OF ACCOUNTING AND GENERAL SERVICES P.O. BOX 119, HONOLULU, HAWAII 96810-0119 December 7, 2020 VIA ELECTRONIC MAIL The Honorable Ronald D. Kouchi, The Honorable Scott K. Saiki, Speaker President and Members of the Senate and Members of the House of Thirty-First State Legislature Representatives State Capitol, Room 409 Thirty-First State Legislature Honolulu, Hawaii 96813 State Capitol, Room 431 Honolulu, Hawaii 96813 Dear President Kouchi, Speaker Saiki, and Members of the Legislature: For your information and consideration, I am transmitting a copy of the State of Hawaii Department of Accounting and General Services Annual Report on Goals and Objectives for the Period July 1, 2019 through June 30, 2020, pursuant to Act 100, Session Laws of Hawaii 1999, Part II. In accordance with Section 93-16, Hawaii Revised Statutes, a copy of this report has been transmitted to the Legislative Reference Bureau and the report may be viewed electronically at: http://ags.hawaii.gov/reports/legislative-reports/. Sincerely, CURT T. OTAGURO Comptroller Enclosure STATE OF HAWAII DEPARTMENT OF ACCOUNTING AND GENERAL SERVICES ANNUAL REPORT ON GOALS AND OBJECTIVES FOR THE PERIOD JULY 1, 2019 THROUGH JUNE 30, 2020 SUBMITTED TO THE THIRTY-FIRST STATE LEGISLATURE IN RESPONSE TO ACT 100, SLH 1999, PART II STATE OF HAWAII DEPARTMENT OF ACCOUNTING AND GENERAL SERVICES ANNUAL REPORT ON GOALS AND OBJECTIVES January 2021 Submitted to the Thirty-First State Legislature (As required by Act 100, SLH 1999, Part II) The goal of the Department of Accounting and General Services (DAGS) is to strive for quality and consistency in the delivery of essential support services to other state towards cost efficiency, productivity, relevancy and timeliness of services. Individual program goals, objectives, policies and action plans follow in this annual report for the twenty-seven programs comprising DAGS. Every program has also identified performance measurements in the following key areas: customer satisfaction, program standard and cost effectiveness. In addition, all programs have included their past year accomplishments. The 27 DAGS programs are as follows: Government-Wide Support AGS 101 Accounting System Development and Maintenance AGS 102 Expenditure Examination AGS 103 Recording and Reporting AGS 104 Internal Post Audit AGS 111 Archives-Records Management AGS 130 Enterprise Technology Services Governance and Innovation AGS 131 Enterprise Technology Services Operations and Infrastructure Maintenance AGS 203 State Risk Management and Insurance Administration AGS 211 Land Survey AGS 221 Public Works-Planning, Design and Construction AGS 223 Office Leasing AGS 231 Central Services-Custodial AGS 232 Central Services-Grounds Maintenance AGS 233 Central Services-Building Repairs and Alterations AGS 240 State Procurement AGS 244 Surplus Property Management AGS 251 Automotive Management-Motor Pool AGS 252 Automotive Management-Parking Control AGS 871 Campaign Spending Commission AGS 879 Office of Elections AGS 891 Enhanced 911 Board AGS 901 General Administrative Services Formal Education AGS 807 School Repair and Maintenance-Neighbor Island Districts Culture and Recreation AGS 818 King Kamehameha Celebration Commission AGS 881 State Foundation on Culture and the Arts AGS 889 Spectator Events and Shows-Aloha Stadium Individual Rights AGS 105 Enforcement of Information Practices In support of a continuing improvement effort, the Comptroller as head of the department objectives. GOVERNMENT-WIDE SUPPORT AGS 101 Accounting System Development and Maintenance AGS 102 Expenditure Examination AGS 103 Recording and Reporting AGS 104 Internal Post Audit AGS 111 Archives-Records Management AGS 130 Enterprise Technology Services Governance and Innovation AGS 131 Enterprise Technology Services Operations and Infrastructure Maintenance AGS 203 State Risk Management and Insurance Administration AGS 211 Land Survey AGS 221 Public Works-Planning, Design, and Construction AGS 223 Office Leasing AGS 231 Central Services-Custodial AGS 232 Central Services-Grounds Maintenance AGS 233 Central Services-Building Repairs and Alterations AGS 240 State Procurement AGS 244 Surplus Property Management AGS 251 Automotive Management-Motor Pool AGS 252 Automotive Management-Parking Control AGS 871 Campaign Spending Commission AGS 879 Office of Elections AGS 891 Enhanced 911 Board AGS 901 General Administrative Services FORMAL EDUCATION AGS 807 School Repair and Maintenance-Neighbor Island Districts CULTURE AND RECREATION AGS 818 King Kamehameha Celebration Commission AGS 881 State Foundation on Culture and the Arts AGS 889 Spectator Events and Shows-Aloha Stadium INDIVIDUAL RIGHTS AGS 105 Enforcement of Information Practices DEPARTMENT OF ACCOUNTING AND GENERAL SERVICES ANNUAL REPORT ON GOALS, OBJECTIVES AND POLICIES January 2021 Program ID/Title: AGS-101/Accounting System Development and Maintenance Contact Person/Phone: Bryan Shigezawa/586-0613 I. Goal The goal of the program is to satisfy the following requirements: A. Making changes and modifications in the accounting system (including the design and implementation of an adequate system of internal controls to encompass the changes or modifications in the accounting system) that appears to be in the best interest of the State and counties, as promulgated by Section 40-2 of the Hawaii Revised Statutes (HRS). B. Determining the forms required to adequately supply accounting data for the State government, maintaining the applicability, relevancy and uniformity (i.e., classification, numbering and standardization of such forms in terms of design, dimension, color and grade of paper) of accounting forms in Statewide use, and recording such forms in a catalogue of Statewide accounting forms, as promulgated by Section 40-6 of the HRS. C. Providing the only cost efficient and feasible means of developing and implementing changes or modifications in the Statewide Accounting System (which includes the Financial Accounting and Management Information System or FAMIS, Payroll System, Central Warrant Writing System, Warrant Reconciliation System, and Financial Datamart) to enhance or improve the functionality and/or internal controls of the system. II. Objectives and Policies A. Systems Development and Implementation - Develop and implement new Statewide accounting applications and/or major enhancements to existing Statewide accounting applications to correct accounting deficiencies (i.e., non-compliance with Generally Accepted Accounting Principles or GAAP), improve operational efficiency by providing accounting applications with greater functionality or improved capabilities, and comply with changes in applicable State and Federal laws, and management policies. B. Systems Maintenance - Maintain existing Statewide accounting applications to improve operational efficiency and/or usability through continued monitoring of the systems performance in providing useful and timely information, and collaboration with users on a Statewide basis to identify, develop and implement system AGS-101/Accounting System Development and Maintenance Page 2 modifications due to changes in applicable State or Federal laws, or management policies that will benefit all system users. C. Statewide Accounting Controls - Establish and maintain proper internal control over Statewide accounting functions through the use of Statewide Accounting Manuals to safeguard assets against loss or waste, and provide reasonable assurance that the financial information generated from the Statewide Accounting System can be relied upon to fairly present the financial position of the State for a given accounting period by prescribing the accounting policies of the State and standardizing the accounting methods and practices of the State. This function also controls the content, format, flow and timing of accounting information required by applications comprising the Statewide Accounting System using Statewide Accounting Forms (SAFORMs). Use of standardized accounting forms promotes operational efficiency through maintenance of applicable, uniform and consistent information. III. Action Plan with Timetable A. Objective/Policy #1 - Systems Development and Implementation 1. Required Actions The following major actions/tasks are usually required to develop and implement new Statewide accounting applications and/or major enhancements to existing Statewide accounting applications to correct accounting deficiencies. Custom software is developed only when the purchased software cannot properly satisfy the requirements of the new system, and interfaces are developed only when the new system is required to share data with other systems. a. Project Management of State Resources b. System Scope and Requirements Definition c. Purchased Software Installation, Configuration, and Testing d. Gap Analysis and System Functional Design Development e. System Process and Document Re-engineering f. Custom Software Requirements Definition, Programming, and Testing g. System Interface Requirements Definition, Programming, and Testing h. User Manual and Training Documentation Development AGS-101/Accounting System Development and Maintenance Page 3 i. User Training j. Pilot Implementation k. Statewide Deployment 2. Implementation Timetable a. Statewide Time and Attendance Modernization Project involves replacing the existing Time and Attendance System. (1) Past Year Accomplishment Participated in the