FREE Please take me home

C3 James Cummingstells us why Clatterbridge is close to his heart

Patients rate the centre as one of the best in the country Win a meal for four at Frankie Dettori’s restaurant

CLATTERBRIDGE PLANS TO EXPAND INTO Read about our plans to build a new cancer centre in the heart of Liverpool

We’ve changed our name Chemotherapy at home Olympic torch bearer THIS ISSUE

Welcome Contents

04 James Cummings’ story 06 Clatterbridge plans to expand into Liverpool New name and identity for the Trust

08 Care when you need it most Free relationship counselling

09 Charlie’s Olympic wish 10 We’re beating the bugs

This is the second edition of our new look C3 magazine. The first edition 11 Taking chemo closer to patients was well received with lots of positive comments on the new look and 04 content, so thank you for taking the time to contact us with your feedback. 12 It’s all in the planning 14 Media expert joins board Trust performance 3 C’s. Centre, Clinic, Charity. 15 Foundation Trust Governor - The new financial year, starting in April, has given us the opportunity to review Laurie Black our commitment to providing the best cancer care to the people we serve. The Elections news Trust is in a strong position, which will help us face our upcoming challenges with confidence. Our recently published strategic plan outlines what we want to achieve over the next five years and emphasises our commitment to service re-designs, 16 Clatterbridge offers complex new developments and research. I am very proud of our excellent performance, prostate treatment 09 the expertise, dedication and commitment of our staff never ceases to impress me - and once again we have been rated among the best performing Trusts in the 17 Investing to improve country by the Care Quality Commission. Read more about this on page 14. 18 Meet Dr Arthur Sun Myint We are however continually looking at ways to enhance the quality of our Bowel cancer facts 12 services. Your feedback is essential if we are to improve. It is always good to receive compliments, but particularly valuable to hear suggestions for 19 1,000 reasons to celebrate improvements or hear about your experiences when they could be better. 20 Information about how patient feedback has prompted a review into 20 Charity News appointment waiting times can be found on page 14.

From 1st April the Trust changed its name to The Clatterbridge Cancer Centre 21 Research round up NHS Foundation Trust - you can read more about this on page 6 and 7 along with details of our plans to expand The Clatterbridge expertise into central Liverpool. 22 Upcoming events This is a very exciting time for the Trust and a once in a generation opportunity to enhance our research profile and oncology innovations. 23 Puzzle page and recipe I’d like to take this opportunity to welcome our new Non-Executive Director to Clatterbridge. Alison Hastings joined us earlier in the year and we are sure her 24 Your views media expertise will be a great asset to us in maintaining our regarded reputation during the potential forthcoming period of change. Details of her appointment can be found on page 14.

Andrew Cannell Chief Executive A PATIENT’S JOURNEY

A hospital ward can mean a lot terrifying blow; the tumour had rapidly grown and by July the tumour had shrunk to half its of different things to different people, to more than 17cm in just two weeks. size and James was strong enough to undergo experiences which inherently connect a With the growth now too big to operate on, the 12-hour surgery to successfully remove it. person to the staff and surroundings for James was told that he needed to undergo James continued to undergo chemotherapy the rest of their lives. 33-year-old James chemotherapy and radiotherapy at The after the operation to ensure all of the cancer has, and always will have, a special Clatterbridge Cancer Centre immediately if they cells had been diminished, and on Christmas place in his heart for the staff on Sulby were to have any hope of surgery in the future. Eve he was told he was well enough to go home ward after they shared one of the most James said: “My mum slept by my bedside and spend time with his family before continuing important days of his life with him, and that night, it was all a blur. I couldn’t stop with his ongoing treatment in the New Year. helped him through his most difficult time. crying - it just didn’t feel real at all. I woke Unfortunately 2009 was not the year of up on my birthday in agony not knowing recovery and celebration as planned. In August Four years ago James’ life was turned what my future held, or even if I had one.” James was told that he had secondary lung upside down when he was diagnosed with In March 2008, James and his girlfriend of cancer and would need to go through daily an aggressive form of cancer. With his health nine years, Laura, were told that his cancer was radiotherapy for eight weeks again before starting to deteriorate, the Skelmersdale man so aggressive that if the current combination another gruelling 12 months of chemotherapy. married his childhood sweetheart on the ward of chemotherapy and radiotherapy didn’t James said: “After getting the news I don’t as his prognosis was uncertain. This is his story: work, he would only have two weeks to live. think I could have coped if it wasn’t for the staff In December 2007, James Cummings woke Hearing the devastating news, the childhood at Clatterbridge. Obviously it was the medicine up with excruciating stomach pain. The 28-year- sweethearts, who had become engaged and treatment that got my body through it all old had previously been to his GP with similar before James’ diagnosis, decided to get but to be honest I don’t think I would have pains but his doctor couldn’t be certain of the married at the hospital. The Clatterbridge survived if it hadn’t been for them. They refused cause. His doctor scheduled a hospital scan and Reverend performed the ceremony on 11th to let me ever believe I wouldn’t get better and the results revealed that he had a tumour, and March 2008 around James’s hospital bed spent hours talking to me and supporting me. there was a 90 per cent chance it was malignant. on Sulby Ward, with close family present. Whatever they get paid is not enough, they James said: “I was devastated; the word James said: “I don’t remember my wedding, literally saved my life. I am still really close to cancer just terrified me, especially as we had I was on so much morphine and so poorly them especially Dr Ali who has been there every only just lost my girlfriend’s mum to it six months it’s all a bit of a haze. All I could think of was step of the way, I cannot praise him enough.” earlier. I just didn’t know how I was going to my little girl, Molly. She was only 18-months- James is still undergoing scans every three tell my family, it came as a complete shock. old at the time and I knew if I didn’t make it months to monitor his recovery. But he has I was 28 and healthy, I couldn’t take it in.” she wouldn’t remember me. It should have more than overcoming cancer and enduring Within two weeks James was booked spurred me on but it sent me into a blind four years of turmoil and treatment to celebrate in for surgery to remove the tumour, which panic and I started having anxiety attacks. I now as he and his wife Laura, who is a care was a rare case of adrenal gland cancer, couldn’t look at her. My heart felt like it was worker for the elderly, have just found out usually associated with the bowel. He breaking every time I did. We were given the that they are expecting their second child. was told that as his tumour was small the option to freeze my sperm as the treatment James who is now a stay-at-home dad, operation would be quite straightforward. could make me permanently infertile. I couldn’t said: “I never thought I’d get to see Molly However, when James was admitted to bear the thought of leaving Laura on her own go to her first day of school, let alone get the The Royal Liverpool University Hospital for with one child and to be honest I had little to opportunity to be a dad again. We’re over the surgery in February 2008, the day before no hope that I was ever going to recover.” moon, and for the first time in a long time, the his 29th birthday, he was dealt another Fortunately, the treatment did start working future is something that really excites me.” “AFTER GETTING THE NEWS I DON’T THINK I COULD HAVE COPED IF IT WASN’T FOR THE STAFF AT CLATTERBRIDGE. OBVIOUSLY IT WAS THE MEDICINE AND TREATMENT THAT GOT In sickness MY BODY THROUGH IT ALL BUT TO BE HONEST I DON’T THINK I WOULD HAVE and in health SURVIVED IF IT HADN’T James Cummings has shared both with BEEN FOR THEM.” the staff at Clatterbridge James and Laura on their wedding day Cummings family of four, soon to be five

C3 | The Clatterbrige Cancer Centre Magazine 5 NEWS NEWS

CLATTERBRIDGE PLANS TO EXPAND INTO LIVERPOOL An exciting proposal most vulnerable patients. and the majority of Wirral NEW NAME to develop a £95m Dr Nicky Thorp is clinical and West Cheshire patients 2012 comprehensive cancer lead for the new development, will still be able to attend the centre adjacent to the new she said: “This is a huge Wirral centre for outpatient Royal Liverpool Hospital reconfiguration of cancer treatment. What we are doing Southport Hospital 1. The Clatterbridge Cancer Centre - Wirral site is under discussion 2. The Clatterbridge Cancerservices, Centre - Liverpool and (Aintree) something I is taking an opportunity to build 3. The Linda McCartney Centre - The Royal & IDENTITY 4. The Countess of by local commissioners. 5. Southport Hospital am certain will benefit all on the current reputation of 6. Halton Hospital AS OF 1ST APRIL THE TRUST 7. The Marina Dalglish Centre - Aintree The plans would see 8. Broadgreen Hospital cancer patients in our region. Clatterbridge as an excellent 9. The Liverpool Women's Hospital Clatterbridge’s main services10. St Helens Hospital Clatterbridge’s potential hospital and transform it OFFICIALLY CHANGED ITS NAME TO move from its current location11. Clatterbridge Cancerto Centre progress at the Royal Hospital and develop into a world class facility.” in Wirral to a new purpose built world class cancer services THE CLATTERBRIDGE CANCER CENTRE. SEFTON ST. HELENS facility in Liverpool. All inpatient can be realised with these The Clatterbridge Cancer Centre - Liverpool The Marina Dalglish Centre - Aintree beds will be transferred to plans. Clinicians in Wirral KNOWSLEY LIVERPOOL the new purpose built centre and Liverpool are very WHAT THE St Helens Hospital Broadgreen Hospital The Linda McCartney Centre - The Royal in Liverpool, with outpatient excited by the opportunities The Liverpool Women's Hospital clinics, outpatient radiotherapy and conveniences this PLANS MEAN:

WIRRAL and chemotherapy and proton development will offer, • New purpose built cancer therapy remaining at the with the ultimate ambition centre in Liverpool,

The Clatterbridge Cancer Centre - Wirral Wirral site for Wirral and West of improving the cancer adjacent to The Royal VISION Halton Hospital Cheshire cancer patients. experience for our patients.” Liverpool Hospital To provide the best cancer

The Countess of Chester The development plans are Chief Executive Andrew care to the people we serve. being welcomed by clinicians, Cannell added: “76% of our • Ready access to non who see this as a ‘once in a patients live north of the River oncology specialists and MISSION generation’ opportunity to Mersey. We made a move critical care beds to To improve health and 2018 transform cancer services to address this obstacle last improve care for acutely The decision was made to links to the Trust’s name which wellbeing through in our region. Being located year when we expanded our unwell patients change our name following will help us achieve a stronger compassionate, safe and

Southport Hospital adjacent1. The Clatterbridge to Cancer the Centre new - Wirral Royal radiotherapy service and formal consultation prompted local identity. The main aspect effective cancer care. 2. The Clatterbridge Cancer Centre - Liverpool (Aintree) 3. The Linda McCartney Centre - The Royal Liverpool4. The Countess of UniversityChester Hospital opened a radiotherapy facility • Seamless pathways when feedback was received of the design is essentially made 5. Southport Hospital 6. Halton Hospital and7. The Marinain such Dalglish Centreclose - Aintree proximity on the Aintree Hospital site with surgical teams that the word ‘oncology’ was up of three C’s to represent The Clatterbridge ethos 8. Broadgreen Hospital of9. Thethe Liverpool University Women's Hospital of Liverpool in Liverpool. The success of confusing to our patients. Clatterbridge Cancer Centre. sets us apart from other 10. St Helens Hospital

will11. Clatterbridge increase Cancer Centreour at potential the Royal Hospital that centre and the benefits • Enhanced Research and Advice was sought from The outer C remains constant healthcare providers and to participate in pioneering that it has brought to patients Development opportunities patients, public and staff, and we representing the stability and this ethos is derived from SEFTON ST. HELENS cancer treatment trials, whilst has helped us appreciate the with better integration received more than 500 formal permanence of the Clatterbridge the organisational values The Clatterbridge Cancer Centre - Liverpool the close location to an acute impact this new development responses to the consultation. 66% ethos and professionalism The Marina Dalglish Centre - Aintree between the Liverpool which our staff subscribe KNOWSLEY hospital and ready access will bring to our services. We University and Cancer were in favour of changing our throughout its various clinic, to. These values are

LIVERPOOL St Helens Hospital Broadgreen Hospital to Intensive Treatment Units are not closing the centre in Research Centre name to: The Clatterbridge Cancer centre and charity applications. fundamental to the culture of The Linda McCartney Centre - The Royal The Liverpool Women's Hospital and critical care services will Wirral and moving to Liverpool. Centre NHS Foundation Trust. The middle C is made up of the the organisation and guide Clatterbridge Cancer Centre at the Royal Hospital help improve care for our Services in Wirral will remain, By changing our name we hope void or white C. The inner C the behaviours we exhibit WIRRAL WHAT THEY to make clear to the public and our represents the Centre and in caring for our patients, The Clatterbridge patients that our core purpose is its Charity. both current and future. Cancer Centre - Wirral Halton Hospital DON’T MEAN: cancer expertise and the service We have a clear picture of our they receive is being provided by fundamental purpose and our VALUES The Countess of Chester Clatterbridge cancer specialists. role in contributing to the health • Putting people first • The Clatterbridge Cancer To support our new name, of the population we serve. Our • Achieving excellence 2012 2018 Centre in Wirral will close we have also introduced a new new vision summarises these • Passionate about The Clatterbridge Cancer Centre - Wirral The Clatterbridge Cancer Centre - Wirral The Clatterbridge Cancer Centre - Liverpool The Clatterbridge Cancer Centre - Liverpool corporate design style to obligations and our mission what we do The Linda McCartney Centre - The Royal The Linda McCartney Centre - The Royal • Clatterbridge will merge with help distinguish our services outlines the key attributes of • Committed to our future The Countess of Chester The Countess of Chester The Royal Liverpool Hospital further. The new style is bold and service delivery that we shall • Always improving Southport Hospital Southport Hospital Halton Hospital Halton Hospital striking and creates closer measure ourselves against. our care The Marina Dalglish Centre - Aintree The Marina Dalglish Centre - Aintree • The radiotherapy centre Broadgreen Hospital Broadgreen Hospital The Liverpool Women’s Hospital The Liverpool Women’s Hospital on the Aintree hospital site St Helens Hospital St Helens Hospital will close

The Clatterbridge Cancer Centre at The Royal Liverpool Hospital • Our eight chemotherapy clinics will close

6 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 7 FEATURE CHARITY NEWS

Care when you need it most Charlie’s Support services at the Trust make up a vital part of the cancer care we provide. From a chaplaincy Charlie Witter from Whitegate, Cheshire was just service to benefits advice - we aim to offer professional or personal assistance with any problems Olympic Wish 12 years-of-age when he suddenly became ill and that cancer and its effects may have brought into a patient’s life. his physical appearance changed significantly; he started to lose his hair, put on weight and social services when they return home. found it difficult to hold anything without shaking. “We liaise with outside and voluntary An MRI scan showed that he had a benign brain organisations on behalf of the patients, but tumour, which was fortunately removed in 2007. it’s not just the patients who fall within the But in February 2011 a MRI scan revealed what the family category for social care needs – carers can had been dreading; he had another large brain tumour. also be vulnerable and need support too. Charlie was referred to Dr Husband at Clatterbridge where Research has shown that 38% of cancer he underwent five weeks of life-saving radiotherapy. During this carers spend more than 30 hours caring time Charlie was not only having to cope with the anxiety and each week. Caring for someone along the side-effects that accompany treatment - he was also revising cancer journey can have enormous impact on for his GCSEs. Despite going through such a difficult time someone’s emotional well-being. Carers can Charlie managed to sit every one of his exams and achieved neglect their own lives to some extent, losing top grades in all of them. Charlie’s mum, Karen, says, “He’s touch with friends or giving up opportunities. such an amazingly positive young man and has never let his Relationships can also be strained at times. treatment, daily medication or condition stop him from living “Cancer is perceived as a ‘health’ issue, life as normal as possible. His experience was made so much rather than a ‘health and social care’ issue. easier by the staff at Clatterbridge who have been excellent, A cancer diagnosis can be life changing for they all have a great sense of humour and really put us at Meet two members of this vital know their children have someone to talk to everyone involved, and in some instances ease. They could not have made us feel more comfortable.” team: Julian Hampton-Matthews and or if they can be given advice on what to say the change is permanent, this will inevitably Since completing his treatment Charlie and his Margaret Foulkes. They make up the and how to explain what is going on. I offer impact on a person’s social needs too.” friends and family have been determined to raise as oncology social worker service. practical support too, by liaising with schools If you, or a friend or family member much money as possible for Clatterbridge by setting up Being diagnosed with cancer is both or providing letters for examination boards. have social care needs as a result Charlie’s Wish and have already raised over £5,000. In frightening and distressing for the person But it’s totally the patient’s choice whether they of a cancer diagnosis contact your recognition of Charlie’s excellent exam results and his and their family and friends. Nearly half want to access this support. They decide if nurse or radiographer for advice fundraising success Karen nominated Charlie to be one of people with cancer (49%) say they they would like to talk to me, or if they would on what help is available. of the official 2012 Olympic Torchbearers. experience depression as a result of their like an appointment for their children.” “I nominated Charlie to carry the flame through a cancer diagnosis and more than four in Julian added: “Being treated for cancer Coca Cola competition and we put the application on ten (45%) say that the emotional aspects can leave people feeling tired and weak or ONLINE FORUM Facebook so we got lots of ‘likes’ on the page. Lots of cancer are the most difficult to cope in pain. The frequency of treatment can limit of people voted for him and I think he must have had with compared to physical effects. what people can practically do, and surgery While our expert staff endeavour to the most votes in West Cheshire and Chester.” Julian and Margaret provide support and can affect people’s physical strength and provide all the information that patients Charlie has beaten thousands of nominees and has advice to patients attending the hospital either mobility, either temporarily or permanently. A need to support them through their been chosen to run a 300m stretch with the Olympic flame as an inpatient or outpatient and provide social once healthy person who has never needed treatment, patients will often benefit on 30 May! Charlie added: “It is very exciting, I have and emotional support to the whole family. support from social carers can suddenly from sharing their experiences with always watched the Olympics and I’m looking forward to Margaret has particular expertise in working find themselves reliant on others to help with other patients. There is limited scope the track events. I’ve told a few of my friends and they’ve with families and children with social care basic daily chores like shopping and food for this to happen during busy treatment all said they will come and watch me on the day.” needs. She offers practical advice and skills preparation. Similarly, people who are already clinics. Charlie’s Olympic run will be held in the Shrewsbury for parents in how to communicate a cancer in the social care system - vulnerable adults, area and will be broadcast across the globe. To support Therefore we are developing an online diagnosis to their children. She told us: “Often or people with drug and alcohol problems Charlie’s Wish visit www.justgiving.com/Charlie-Witter. forum on our website which will help parents are more worried about their children need additional support to address the effects patients and their families to get this and the effects of their illness on the family, of cancer. We’re on hand to ensure that these peer to peer support. rather than their own needs. It can help if they patients get the appropriate support from SPOTLIGHT ON GIVING

for cancer patients living in Cheshire and For more details visit: There are so many ways to a Direct Debit was really easy to Free relationship Manchester. www.relategms.co.uk support The Clatterbridge Cancer set up and a great way to support or telephone 0161 872 0303 Charity, from donating by text to Clatterbridge. Giving regularly counselling Relate offers advice, relationship counselling, joining our weekly lottery. helps the charity to plan for the Not talking to each other? Arguing about sex therapy, workshops, mediation, Rob from donates future and I know it is making a If you would like to set up money? Want to leave? Hitting out? consultations and face-to-face support. to the charity through a monthly real difference to the lives of local a Direct Debit visit As the country’s largest provider of Direct Debit: “Donating through cancer patients.” www.clatterbridgecc.org.uk Macmillan Cancer Support has teamed up relationship support, every year they help with Relate to offer free relationship advice over 150,000 people.

8 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 9 FEATURE FEATURE

COMMENTS, CONCERNS & COMPLAINTS

Our PALS officer is here to listen to any comments concerns or complaints you have, and we make every effort to take action where we can to benefit our patients. This can range from formal complaints which we have a duty to investigate - to small suggestions that might help others. During 2011/12 we received eight PALS comments about the environment at the Trust. One was from an unhappy patient who found there was nowhere to place toiletries while having a shower on Conway ward. In response to this our Estates Team are looking to install shelving in all shower areas.

We received just 14 formal Taking chemo closer to patients complaints in 2011/12: A pilot scheme is underway to assess inviting 60 patients to join the pilot so we can Subject of Total the feasibility and benefits of delivering follow their experiences and learn from them. Complaint outpatient chemotherapy treatments There is already a lot of research and evidence PURPOSE BUILT Beating the bugs away from a hospital setting. which points towards the advantages of Hygienic hospitals are vital for keeping our patients, their visitors and staff as safe Treatment 10 receiving chemotherapy outside of the hospital MOBILE HEALTH and Care Clatterbridge delivers chemotherapy setting, and now this is an opportunity for our as possible. Infections are mostly caused by bugs or germs called bacteria that treatments in collaboration with eight district patients to experience those advantages. We CLINIC occur naturally all around us. They also live on our skin, in our mouths and noses. Staff attitude 1 hospitals across the and Cheshire want to offer patients the choice of having their region. In providing these clinics we are able chemotherapy in a setting that is most suitable One of our main strategic objectives Whilst most of them don’t do Clostridium difficule: MRSA bacteraemia: Delays 2 to deliver chemotherapy much closer to the for them, to give them the best experience. for 2012/13 is to widen this pilot to us any harm, when we are unwell patient’s home and feedback received positively The information we get from this pilot will help also include the use of a purpose built or frail due to illness or after an Due to the high standards of In the summer we had our Discharge 1 reinforces this option as a huge benefit to them. us design services for patients in the future.” mobile health clinic where our nurses operation, our bodies’ natural infection control in the Trust we first case of MRSA in seven and Arrangements The ‘Clatterbridge in the community’ Experienced chemotherapy nurses can deliver chemotherapy as close to defences are weaker, so more met this target by having only a half years, so unfortunately pilot is set to take this approach one step from Clatterbridge are carrying out the where patients live as possible in a safe care is needed to protect us. eight cases in 2011/12. Many we didn’t meet our target of Any complaint is thoroughly further, by offering the option to receive study using suitable patients and carefully environment. The Trust is set infection of our patients are particularly zero. But a detailed review of investigated. To date no your chemotherapy treatment at a GP selected chemotherapy regimes. control targets each year to vulnerable to this infection due the case identified that this further action was taken once surgery, or even at your own home. If you are receiving chemotherapy and are This is aimed to ensure the best patient continue to drive down the number to their disease and treatment so solo case was not caused by we had responded to the Leading the project is Chief Pharmacist interested in finding out a bit more about the experience possible. of hospital acquired infections. this is a great achievement for our any failings in our infection complaints made. Helen Clark, she told us: “We started recruiting project, please speak with your chemotherapy For 2011/12 we had two targets: brilliant infection control team. control arrangements. patients for this project in February. We will be nurse who can give you more details.

10 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 11 FOCUS ON TECHNOLOGY

THE TERM ‘RADIOTHERAPY’ MEANS TREATMENT WITH RADIATION AND CAN BE TRACED BACK TO THE PIONEERING WORK OF SCIENTISTS MARIE CURIE AND HER HUSBAND PIERRE WHO DISCOVERED RADIUM IN 1898.

Today, advances in radiotherapy Phase 3 treatment mean it is now a standard treatment option for a wide range The next phase is a final check of malignancies. And with the help that the data in the treatment machine of technologic advances in X-ray matches the plans. production and improvements in Richard Heathcock is a Pre-treatment imaging and computer-based treatment Advanced Practitioner. He has worked planning – clinicians are increasingly in the radiotherapy planning department dependant on radiotherapy capabilities for eight years. “There is a massive in the fight against cancer. difference in how we plan radiotherapy We want to take a closer look to now – and it’s all due to the advances in It’s all in find out just how the doctors and Phase 1: The consultants use the planning diagnostic equipment. CT scans, MRI radiographers know how much or systems to outline the area (shown in red) scans and PET:CT scans provide us how little radiotherapy to use for each with more information so we can tailor patient and how they decide where treatments more precisely, and ultimately to ‘aim’ the treatment beams. improve outcomes for our patients. the planning Once a patient has had accurate Phase 2 Every radiography student learns how measurements of their exact position to plan a treatment, but it’s not a job that recorded by a CT scan, the pictures The image is then passed onto the plan- is suited to everyone. You need to be are fed into a computer and the ning radiographers who determine the safest very analytical and precise and have science behind the magic begins and most effective way of delivering the an ‘eye’ for complex planning. There ….. during the following two weeks radiotherapy to the ‘outlined’ tumour site. are 11 full time radiographers working consultants and radiographers This will be decided based on the location in the planning department, and last work together using computer- of the tumour and whether it is close to other month we planned just under 450 patient based treatment planning systems structures or organs. There are standardised treatments!! That’s a lot of plans! We have to produce intricate, individualised techniques and angles to use, but the majority to work very closely with the consultants treatment plans for every patient. of plans are individual to the patient. A pair of whose time is split between treatment radiographers plan which direction the radio- planning and their clinic commitments therapy ‘beam’ will enter and exit the patient’s so at times delays can be caused when Phase 1 body, all plans are prepared in the presence we are unable to co-ordinate time to of two professionals for quality assurance. A review decisions. But what we can’t do Consultants review the pictures taken by final quality check by a senior radiographer in this process is rush, because that’s CT scanning machines to identify the precise is conducted before the plan is signed off. when mistakes are made. So having a area to be treated. The planning process The consultant then gives the prescription. lot of patience helps in this role too. can take up to four days depending on the “We work very closely with the Physics complexity and position of the tumour and department and are fortunate at this involves working closely together with the Trust to work with four different planning diagnostic department and planning radiog- systems, offering us a diverse range of raphers to ensure the most effective and safe software to plan intricate and complex plan. The dose and number of treatments are treatment plans. Just last month the roughly based on the recommendations by Trust invested £265,000 in upgrades to NICE, however they are locally modified by planning software. With the technology the clinician to meet with a patient’s needs we have available to us, I’m confident and desired treatment outcome. Once the our patients are getting the best possible consultant has established the best prescrip- treatment for their diagnosis. And that’s tion, they will ‘outline’ the area to be treated something that makes our job worthwhile.” using computer planning software and this complete image is saved for the next phase. The yellow, red and green lines indicate the direction which the radiotherapy beam will travel.

C3 | The Clatterbrige Cancer Centre Magazine 13 NEWS FOUNDATION TRUST NEWS

PAST EXPERIENCES HELP Media expert US BUILD OUR FUTURE Elections - joins Board Laurie Black tells us why he became a Foundation Trust Governor we need Hello, my name is Laurie anymore. Everything was explained to me your support Black and I am a publicly elected and made so easy and my treatment was a Alison Hastings has joined she then went on to set up her Foundation Trust Governor. great success. I thought: ‘If that’s the way they The Council of Governors was the Board for a three-year term own media consultancy business. My family is, and has been, around the do things, I want to be a part of it’ and that’s established to represent your views bringing a wealth of media Today she has 28 years experience NHS for many years. My wife was a theatre why I became a Foundation Trust Governor. and ensure that cancer services are and reputation management and is currently the BBC Trustee sister and devoted her working life to the I hope I can influence both sides of the developed in a way that reflects experience with her to help for , Vice President of the NHS and our daughter works at the Royal coin as a Governor. It’s an opportunity to have the needs of local people. raise the Centre’s profile British Board of Film Classification Orthopaedic Hospital in Birmingham. I spent input into strategic decisions but I also hope nationally and internationally. and a Media Consultant. 30 years in New Zealand working within the to share my cancer experience with other The Governor election process Alison started her career as a Alison said: “I am delighted hospital system supplying and commissioning male patients. I’m a people person, I like to for 2012 started in May. This year journalist at the age of 18 and by to be joining the Board of such equipment for laundry services and learned meet and talk with people and hopefully I can we will be holding elections in four the age of 29 was Editor of the a well-respected and well-loved a lot about hospital Boards and patient care. help a few other patients who need advice. public constituencies and one staff Newcastle Evening Chronicle. cancer centre. As much of my About 15 years ago I was diagnosed constituency. After a number of years in the media work is based in London with prostate cancer. After hormone therapy world of regional press, during it will be immensely rewarding to treatment the cancer became more aggressive “EVERYTHING WAS If you are interested in becoming a which she was appointed to the be able to help contribute to such and I was recommended to have surgery at EXPLAINED TO ME Governor or learning about their role Press Complaints Commission, a worthwhile service locally.” The Countess of Chester. I was referred to within the Trust, contact Andrea Leather Clatterbridge for extensive radiotherapy after my AND MADE SO EASY on 0151 482 7799. surgery and I was introduced to my Consultant AND MY TREATMENT Dr Ibrahim. It was then that my outlook on cancer changed. He was so understanding WAS A GREAT SUCCESS ” WHY ARE WE Top of the league! and helpful - all of a sudden it wasn’t a burden Make your vote count WAITING!? The Care Quality Commission’s inpatient and outpatient If you decide becoming a Governor is surveys for 2011 rate The Clatterbridge Cancer Centre as not for you, you can still take part by FEEDBACK FROM PATIENTS HAS one of the best performing Trusts in the country. voting. Voting is important because it’s your chance to vote for the candidate PROMPTED A REVIEW INTO PATIENT The Trust received the highest ratings in areas including you think will best represent your views cleanliness, waiting lists and planned admissions, confidence and be accountable to you, the member. APPOINTMENT WAITING TIMES. and trust in doctors and nurses, patients feeling they were Below is a timetable of dates involved in decisions about their care and patients reporting to look out for: Following a cancer diagnosis, we know waiting for a treatment that they were treated with dignity and respect. The survey is appointment date can create anxiety. A national target of 62 days is set, aimed at understanding what patients think about the care and 12th June – nominations pack circulated and from the point of GP referral all patients should start their treatment treatment they receive and is crucial to improving the quality 27th June – closing date for nominations within that time. of care delivered by the NHS. 17th July – voting packs circulated (if required) 6th August – closing date for election We consistently deliver against this national target as we appreciate Director of Nursing and Quality Helen Porter said: that delays to starting treatment can add additional stress at an already 7th August – results report to the Trust difficult time. “WE BELIEVE THE PROFESSIONALISM and successful candidates notified AND EXPERTISE OF OUR STAFF IS Out-patient clinic appointment waiting times can occur for a number Dates for of reasons. For example, more patients can be added to the list at short SECOND TO NONE – SO IT IS notice to ensure they are not waiting longer than 62 days, or consultations EXTREMELY REWARDING TO your diary: can take longer than scheuled as it is important that the doctor discusses and explains a patient’s diagnosis and treatment thoroughly. It is equally SEE THIS RECOGNISED BY THE Public Council of Governors meeting important however for patients to expect to be seen for their appointment CANCER PATIENTS THAT RECEIVE Monday 9th July - 5.30pm as close as possible to the appointment time which is designated Monday 12th November - 5.30pm to them. We acknowledge this isn’t always the case at the moment. TREATMENT HERE AT OUR CENTRE.” We are therefore embarking on a review of outpatient waiting times Annual Members Meeting to improve this situation. Thursday 27th September – 7pm

14 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 15 FEATURE FEATURE

Investing to improve

Our investment to ensure the best possible environment at The Clatterbridge Cancer Centre continues. Current work on the main entrance, reception and corridors is underway and set to be complete by June 2012. This will include new ceilings, lighting, furniture including reception desks, decoration, flooring, heating and improved signage. There will also be a full refurbishment of the tea bar sitting area.

Clatterbridge offers complex prostate treatment Dr Eswar and Chris Lee

The Brachytherapy team at the Trust introduced a up valuable radiotherapy treatment machine appointments. new treatment technique for prostate patients in March Chris added: “We have been using brachytherapy as a treatment when they treated their first patient using Ultrasound modality at the Centre for many years but using high dose rate Guided High Dose Rate Brachytherapy (HDR). brachytherapy for the prostate is a novel approach to the treatment Brachytherapy is a form of cancer treatment where a radiation option. The technique is widely available in America and Canada, but source is placed directly inside the body within pre-inserted only a few centres in the UK are able to offer this complex treatment to catheters. In the case of prostate brachytherapy, the catheters are patients. We were fortunate to receive a generous donation of £20,000 inserted into the gland at specific locations calculated using a from the Wirral & North Cheshire Prostate Cancer Support Group computer planning system. The total dose is given to the prostate enabling us to purchase an integral component of the equipment in about 10-15 minutes and as the radiation is delivered from inside necessary to implement the service, so on behalf of the team, I the prostate, the healthy normal tissue nearby gets a much smaller would like to say a huge thank you to them for their support.” ACUTE ASSESSMENT dose of radiation reducing the likelihood of long term side effects. Chris Lee, Consultant Clinical Scientist and Head of Brachytherapy As part of our ongoing ward refurbishment physics said: “HDR prostate brachytherapy is an extremely beneficial “HDR PROSTATE BRACHYTHERAPY IS programme we are building a new acute and state-of-the-art addition to our existing brachytherapy service and AN EXTREMELY BENEFICIAL STATE- assessment unit. is suitable for patients with intermediate and high-risk disease.” The team at Clatterbridge will be using the technique initially as OF-THE-ART ADDITION TO OUR If a patient becomes suddenly unwell due to a ‘boost’ in combination with traditional external beam radiotherapy their disease or treatment, this unit will bring but will also be investigating the use of the technique as a sole EXISTING BRACHYTHERAPY SERVICE together a dedicated environment with specially treatment. As well as the proven clinical benefits of the technique, AND IS SUITABLE FOR PATIENTS WITH trained staff and specialist equipment to ensure patients will also benefit from shorter overall treatment times they receive the best possible care. compared to a standard radiotherapy course – just 16 visits as INTERMEDIATE AND HIGH-RISK DISEASE” opposed to 32. In addition, these shorter times will also help to free

16 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 17 FEATURE FEATURE BOWEL 1,000 reasons CANCER Bowel cancer is a growth to celebrate created by an abnormal and uncontrolled division of cells The Clatterbridge Cancer Centre Liverpool celebrated that start in the bowel wall its first birthday on February 14th as a polyp, which can take many years to develop. “STARTING TREATMENT FOR CANCER IS EXTREMELY Q What are the symptoms? DAUNTING. I WAS WORRIED • Bleeding from the back passage ABOUT ALL OF IT. BUT (rectum) or blood in your stools THE STAFF HAVE BEEN • A change in normal bowel habit • A lump can be felt in your WONDERFUL. THEY abdomen or rectum REALLY EXPLAINED • A straining feeling in the rectum • Pain in your abdomen or rectum EVERYTHING, ANYTIME • Anaemia (low red blood cells) I WAS WORRIED I KNEW See your GP if you have any of the above symptoms I COULD CALL OR POP IN AND THEY WOULD SEE ME.” Dr Arthur Sun Myint What causes bowel cancer? Q There are no definitive reasons as Consultant Clinical Oncologist to what causes bowel cancer but there are four areas that should be taken into Specialist in bowel and breast cancer account when assessing the risk: age; family history; diet (lifestyle) and history of inflammatory bowel disease. He joined Clatterbridge: the first service in 1993 at Clatterbridge and The centre has proved a huge Patient Christine Finney from Widnes is In 1980 as a Specialist Registrar in Clinical helped design the new ‘Papillon’ treatment How common is bowel cancer? success with patients and has met its receiving radiotherapy treatment for breast Oncology and was appointed Clinical machine. He is now the course director for Q Bowel cancer is the third most targets for the first year by routinely cancer at the centre and was there to celebrate Scientist for the Medical Research Council the ‘Papillon’ technique, training other UK common cancer in the UK. About 1 in 20 treating 100-110 patients every day. the special day. She added: “Starting treatment in 1983. and international cancer centres. He will people will develop bowel cancer in the UK. for cancer is extremely daunting. I was worried be named as President of the International Centre Manager Julie Fenlon said: “We’ve about all of it. But the staff have been wonderful. He enjoys: Contact Radiotherapy Society in 2013. How is it diagnosed? treated just over 1,000 Merseyside patients last They really explained everything, anytime I Portrait and landscape painting - as an Q An investigation of the large bowel year, that’s 1,000 less patients travelling the long was worried I knew I could call or pop in and accomplished artist he has exhibited He said: using a camera within a tube or X-ray distance to Clatterbridge in Wirral. That adds they would see me. This centre couldn’t feel oil and water colours in his home country My father was a doctor in my home country captures images of the bowel after fluid up to a lot of miles and a lot of money saved for less like a hospital, it’s a lovely, friendly and of Burma since 1964. of Burma and my attention was drawn to containing barium is inserted via the rectum. them and their families! We have chemotherapy brilliant place, and I trust them completely.” oncology when my mother was diagnosed National screening programmes are in clinics in every district hospital in this region; Thanks to Costco, Liverpool for their kind with breast cancer. I am the longest serving place for detecting bowel cancer in its early we have our centre in Wirral and now this donation of a delicious birthday cake and consultant at Clatterbridge. I have worked stages to improve the chances of a cure. centre which means we are delivering cancer treats to help celebrate the special occasion. here for 32 years. I can attribute much of treatments much closer to patients’ homes.” this success to the staff I work with. They How is it treated? are very dedicated; nothing is too much Q Traditionally, surgery is the main trouble for them which makes my job a lot method of treatment. More advanced This informal evening will allow us to easier. It’s almost like working in a ‘family cancers may need radiotherapy or Thank YOU! celebrate our successful year with the people business’ which for me is almost the case as chemotherapy or both to kill off cancer cells The Clatterbridge Cancer Charity has who made it possible … YOU! As well as telling my daughter is training to be an oncologist before surgery. Alternative treatments to raised a life-changing £1.2million in the last 12 you all about our exciting plans for the next year and is working here too. I am keen to ensure radical surgery are being developed all of months. This amazing achievement wouldn’t there will be live entertainment, the opportunity patients are involved in decision making the time and Clatterbridge offers a specialist have been possible without your support to take part in our fun quiz and the chance to He also: when it comes to their treatment prescription treatment by Dr Myint called ‘Papillon’ – so to say thank you we’re holding a free experience the sophisticated atmosphere of Was the first oncologist to introduce ‘contact and what I enjoy most about working here is which is a form of contact radiotherapy Supporters’ Reception at the fantastic Leaf this quirky teashop, it’s sure to be a fun night! If radiotherapy’ in the UK when he set up the patient environment which supports this. to treat early small rectal cancers. café on Bold Street, Liverpool, on Monday you’d like to attend this special evening please 18th June and we’d love you to come along. ring the Charity team on 0151 482 7948.

18 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 19 CHARITY NEWS FEATURE

Angry Swans Research round up When local rowing coach stages of the Tour of Britain cycling and dedicated fundraiser Peter race, Southport Mad Dog 10k, FREEDOM OF THE CITY Kumar, Prof Sir Howard Newby (University of Little sadly died in February cycling Coast2Coast across Britain, Liverpool) Andrew Cannell (The Clatterbridge 2008 following a three year battle Liverpool Marathon, Liverpool Wednesday 8th February 2012 was a Cancer Centre), Derek Campbell (NHS with prostate cancer, his friends Triathlon and the forthcoming momentous day for Liverpool Cancer Research Merseyside), Jon Hayes (Merseyside and and family were determined to Le Mans 24 Hour Cycle Race. UK Centre, with over 160 guests attending Cheshire Cancer Network), Tony Bell (Royal continue his charitable legacy by The group is now hoping to a special event at Liverpool Town Hall to Liverpool Hospital), patient representatives raising money for Clatterbridge. double it’s fundraising total. celebrate the presentation of their Scroll Dennis Helsby and Bernie Singleton, and As his youngest son Antonee To support the Angry Swans in of Admission to the City’s Freedom Roll of Profs Dan Palmer and Paula Ghaneh spoke explained: “Angry Swans is a their fundraising, challenge them Associations and Institutions. The prestigious about the future plans for the Centre. multisport club created as a to a sporting event or for more award was being given in recognition of Following presentation of the Freedom tribute to a man, a dear friend, information about raising money the Centre’s groundbreaking research and Scroll and the signing of the register, the and a role model who in his life in memory of a loved one give cancer awareness work in the community. Centre’s Pledge to the City to fight cancer raised over £150,000 for charity. us a ring on: 0151 482 7948 The of Liverpool, Councillor through research, training cancer professionals In addition to his fundraising, or email fundraising@ Frank Prendergast presided over the of the future, and through working with local he also provided opportunities, clatterbridgecc.nhs.uk. ceremony, which took place in the Council people to help them understand, avoid Chief Executive Andrew Cannell notably with disadvantaged and Keep an eye out for cyclists Chamber. Testimonies were given by Dr. and overcome cancer was declared. at the ceremony disabled children. He always and runners all over the North taught us to help those less West in their distinctive orange, fortunate than ourselves so we black and white shirts. 10TH ANNIVERSARY OF are continuing his good work.” In the last four years the Angry THE MERSEYSIDE AND Swans have been joined in their Academic CHESHIRE CANCER fundraising by many of Peter’s “ANGRY SWANS friends, who all share the same IS A MULTISPORT RESEARCH NETWORK enthusiasm to do a little to help Unit of to make others’ lives better. They CLUB CREATED The Merseyside and Cheshire have so far raised over £13,000 for AS A TRIBUTE TO Cancer Research Network (MCCRN) a variety of good causes including A MAN, A DEAR Oncology celebrates its 10th anniversary in 2012. more than £5,000 for Clatterbridge in the last 12 months. Members FRIEND, AND A The Centre continues to actively support The MCCRN is one of 32 networks that range in ability from tenacious ROLE MODEL WHO the development of the Academic Unit of make up the National Cancer Research beginners all the way through IN HIS LIFE RAISED Oncology. We recognise the importance Network (NCRN) whose purpose is to to international athletes, taking of academic leadership and see it as provide the infrastructure to improve the part in various events including OVER £150,000 an excellent opportunity to strengthen speed, quality and integration of research. the Southport Dragon Boat Race, FOR CHARITY” our relationship with the University of The NCRN also has the primary aim of Liverpool. The Academic Unit is led by increasing the number of cancer patients Professor Dan Palmer (Chair of Medical recruited into research and over the past 10 Oncology) and will seek to attract external years has earned a world-class reputation for research funding from the National increasing participation into clinical trials. FLY FOR CLATTERBRIDGE Institute for Health Research (NIHR), local Over the past decade the MCCRN has and national charities, as well as from co-ordinated and supported the recruitment Make 2012 your leap year by air as you freefall at 120mph. As pharmaceutical industry collaborations. of over 14,000 patients into high quality joining us at our third Skydive the canopy opens, peace and cancer studies. Their recruitment has been Sunday of the year and quiet surrounds you and you The Trust has recently invested in commended nationally and has increased take part in an exhilarating begin your tranquil parachute a number of research posts to support year-on-year with 18.7% of cancer incident 10,000ft tandem skydive! descent from a mile up before the development of an early phase trials cases in 2010/11 being recruited to studies. steering yourself back down to the portfolio. This work will be conducted by Imagine standing at the edge centre of the drop-zone below. the Liverpool Early Drug Development Unit of an open doorway in an aircraft If you want to experience the (LEDDU), which is a collaboration between flying at 10,000ft. You lean forward thrill of a lifetime call the Charity Clatterbridge, the University of Liverpool with only the outline of distant Team on 0151 482 7948. There is and the Royal Liverpool and Broadgreen fields below, the noise of the a £50 registration fee to guarantee University Hospital. We have also committed engines and wind ringing in your your place and a minimum to fund a Chair of Radiation Oncology, ears. Letting go you fall forward sponsorship to raise in order to Senior Lecturer and Senior Physicist to into the clouds, diving through the complete the jump for free. further strengthen the Academic Unit.

20 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 21 NEWS FEATURE

EVENTS Find yourself a sense of tumour! BOX WISE conference’ took place at Centre Parcs, Recipe of the month The 9th annual ‘Find Your Sense of Tumour Can you place the three-letter CALENDAR Nottingham earlier this year. The conference hosted by the Teenage Cancer Trust Cream of Butternut Squash Soup groups in the boxes so neighbouring sees young people aged 14-25 years come together for support and advice. boxes always make a six-letter word, Mersey Tunnel 10K 10 June (Serves 6 people) Ingredients like PAR-DON or DON-ATE? We’ve One of Liverpool’s most unusual “This year we took five young people from across the Merseyside and Cheshire Oil 2 tbsp placed one group to start you off. races, this point to point 10k takes you Cancer Network to the conference which is designed to discuss the different Colourful, easy to make and delicious Onion, chopped 1 medium underneath the famous via aspects of treatment and survivorship. Talks included topics on body image, late soup with a good source of vitamin A. Butternut squash 1 medium the Kingsway Tunnel. effects, fatigue and fertility, with Sean Swarner, the first cancer survivor to climb Chicken stock or vegetable stock 4 cups Mount Everest, giving an inspirational talk to all who attended. 1 2 3 With providing free train Use double cream instead of milk to Salt and pepper to taste travel to and from the start and finish “The conference also included a panel question and answer session allowing the increase calories, and increase protein Low fat milk or milk line for runners all you have to worry young people to ask professionals questions with a focus on late diagnosis and content by adding a handful of red lentils. alternative ½ cup about is the bit in between! what can be done to improve the time to diagnosis. 4 5 6 Method Liverpool Triathalon 1 July “It wasn’t all talk though - the young people who attended had the opportunity to 1. Roast the butternut squash for a sweeter Now in its fourth year, the Liverpool experience the on-site activities and luckily the weather was very kind to us! In the flavour - cut the squash in half and scoop 7 8 9 Triathlon is on track to grow to over evening there was a disco each night and it is fair to say that the Saturday night was out the seeds. Wrap in foil and roast in a 200 2,000 participants. simply the best night I have known in all the years that I have been attending this degree oven for 1 hour or until tender. With three distances on offer, from conference. Saturday night also featured the Showcase, which is an opportunity for 2. Scoop out the squash with a spoon and each city/unit to put on a three minute performance and entertain the audience. To Super-Sprint to Olympic, the Liverpool put contents in a saucepan. get a better idea about what this and the rest of the conference entails go to www. 10 11 12 Triathlon provides a great setting for jimmyteens.tv where you can see footage of the conference. 3. Heat the oil and cook onion, stirring often people of all ages and abilities to take for about 3-5 mins until translucent. Add to SER up the triathlon challenge. “The conference is informative, entertaining and for some a life changing experience, squash. Add broth and bring to boil. Answers on back page it allows potentially isolated young people to meet others that have had the same 4. Puree soup in batches in a blender or Clatterbridge experience and to build peer support. Our young people loved it and we will look use the hand held blender in the saucepan. Bike Ride 16 September forward to taking another group next year, please go to the Jimmyteens website and 5. Add milk or cream, salt and pepper. EME OOL LAD TIC Our first ever bike ride offers cyclists see for yourself what it is all about.” Heat through but be careful not to let boil. a 50 or 100 mile route starting in Serve with crusty bread or speciality bread. David Wright IFS SCH LES TLE Southport. Passing through Lancashire Teenage Cancer Trust Lead Nurse for Teenagers it includes many of the major highlights and Young Adults Clatterbridge dietician Kathryn Parr shares another of her delicious recipes KET SER MOT UNC of the region including the beautiful Forest of Bowland National Park. Support your cancer centre Chester Marathon 7 October I would like to help ‘The Clatterbridge Cancer Charity’ by donating: Please debit my credit / debit card, number (maestro only) An exciting new £100 £50 £30 £20 Other £ Direct Debit* route has been Start date Expiry date Issue No. (maestro only) developed for the *If you tick this box, the Charity team will be in touch to set up your Direct Debit. Chester Marathon I would like to know more about ways I can support the Charity 2012 incorporating Security code (last three digits on reverse) Tick if you do not want a receipt and help us reduce costs Chester’s iconic Look good, feel better landmarks, I enclose a cheque/postal order made payable to “The Clatterbridge Cancer Centre” covering 17 miles Look Good…Feel Better helps women cancer patients in the most practical and In making this donation I do not intend that my wishes for its uses should impose a Trust. in England and 9 positive way. miles in Wales. They hold free skincare and make-up workshops to help combat the visible side effects of Name: Mr / Mrs / Miss / Ms / Dr Signed: cancer treatment and, in turn, boost confidence and wellbeing. Address: Mersey Walk of Hope 26 October For more information call into the Macmillan Information Centre near to the main reception Date: After last year’s successful Mersey desk or visit www.lookgoodfeelbetter.co.uk Postcode: Walk of Hope, the moonlit walk along If you are a UK taxpayer, we can receive an extra 25p for every Liverpool Waterfront is back and this Call to book a place on your £1 you donate. year it’s going to be bigger and better! nearest workshop: Telephone: E-mail: Gift Aid it? Monthly on a Tuesday in the Thank you – your donation will now make an even greater contribution to our work. Countess of Chester Hospital I am a UK tax payer and would like ‘The Clatterbridge Cancer Charity’ to reclaim the tax on any of the donation I have made in the last six years and all future donations as For more information or to register for (01244 364 948) There are so many ways to get involved, find out more at: www.clatterbridgecc.org.uk / 0151 482 7948 Gift Aid donations until I notify you otherwise. To qualify for Gift Aid, I understand that any of these events get in touch on and weekly on Mondays in the amount of income and/or capital gains tax I pay must be at least equal to the amount Or call into our charity office at Clatterbridge claimed on my donation in the appropriate tax year (6 April one year to 5 April the next) 0151 482 7948 or email fundraising@ The Linda McCartney Centre, clatterbridgecc.nhs.uk. Royal Liverpool Hospital Send To: Charity office, The Clatterbridge Cancer Centre NHS Foundation Trust, Clatterbridge Road, , Wirral CH63 4JYCharity No 1051727 (0151 706 3720)

22 www.clatterbridgecc.nhs.uk C3 | The Clatterbrige Cancer Centre Magazine 23 LETTERS PAGE

STAR Mailbox Letter Caring Clatterbridge YOUR VIEWS It is now 24 years since I first came to Clatterbridge, I have had five cancers - all different ones and Clatterbridge is the greatest! My granddaughter We know that there is amazing work going on in has chosen to support Clatterbridge’s charity when the hospital everyday – if you have a story you she takes part in a run in May because you have would like to share or if you want to tell us about looked after me so well. your experience or the experience of a loved one, please get in touch. Looking forward to hearing Your new magazine is great, you can see all the from you… caring faces again - they stick in your mind.

Vicki Head God bless all your staff, Clatterbridge is the only Communications Manager place I want to go. E: [email protected] T: 0151 482 7583 Rita Foster, Southport

I would just like to thank all staff involved in the recent peer review process for their time and commitment in this process. National Cancer Peer Review is a quality assurance programme for NHS cancer services which involves self-assessment and professionally conducted reviews by external teams against nationally agreed “quality measures”. Several teams underwent Peer Review and overall reports show the trust did very well! Thank you all! Kate Smith Head of Clinical Governance

One year at Clatterbridge Cancer Centre Liverpool has gone by so fast – it was good to look back and appreciate what we have achieved on our 1st birthday on 14th February. I just want to thank all the past and current patients treated at the centre for their support – you all make our job a pleasure! Julie Fenlon Centre Manager

WIN Hoylake’s new Frankie’s New York Italian restaurant, A MEAL FOR 4 a collaboration between celebrity chef Marco Pierre AT MARCO PIERRE WHITE White and champion jockey Frankie Dettori, is giving FRANKIE’S NEW YORK away a three-course meal with wine for four people ITALIAN to the writer of next issue’s Star Letter. The 155-seater restaurant offers an Italian-American influenced menu, specialising in fresh pastas, steaks, seafood, burgers and handmade pizzas, while its stylish bar area Well done Hilary! offers a full range of cocktails, wines and beers. Diagnostic Radiographer Hilary Moore has been awarded with an illustrious award in recognition of her Email your letter to [email protected] commitment to always putting her patients first. or post to Vicki Head, The Clatterbridge Cancer Centre, Bebington, Wirral CH63 4JY by 31st July to be in with a Hilary was chosen as 2011’s Radiographer of the Year chance of winning this prize. Please include your name, for the North West and received her prize at a glittering address and telephone number. The winner will be ceremony at the House of Commons in London. announced in the Autumn edition of C3 magazine.

We recognise the importance of your experience as a patient

and those of your family and friends. If you have any compliments, 12.Ifs Ser, 11. Les, 10. Tle, 9.

concerns or complaints please contact: Sue Relph, Patient Experience Mot, 8. Lad, 7. Ket, 6. Ool, 5. 1. Sch, 2.Eme, 3.Tic, 4.Unc 3.Tic, 2.Eme, Sch, 1.

Box wise answers: wise Box Manager on: 0151 482 7927 or sue [email protected]

24 www.clatterbridgecc.nhs.uk