Road, Reading Getting to: RG1 5AN The Royal Berkshire Hospital Tel: 0118 322 5111 (switchboard)

A4/A33/M4 TOWN CENTRE Sidmouth St B478 A3032 A4074 A4155 A329/M4/ B481 A329M/M3 A329 A4 Redlands Road A321 A327/M4 Road opens 2012

B4446 Redlands Road READING West Drive Buildings Berkshire

CITY CENTRE Cancer one way West Drive Centre B3350 Woodley SOUTH CENTRE EYE A4155 Addington Road BLOCK BLOCK BLOCK NORTH P A4 RBH BLOCK Phototherapy London Road A329(M) B3030 P Diabetes A4 Centre Physiotherapy BLOCK South A&E East A33 Block A327 Annexe East Drive B3350 ENDOSCOPY MATERNITY B3033 Princes A329 House 10 BS MAIN Multi-storey Whitley Lower ENTRANCE car P Trust Education Centre B3270 BS Pingewood BS BS M4 Craven Road Eldon Road M4 BS BS A329/M4/ Occupational Dingley A329M/M3 Health 11 A329 Erleigh Road Sexual Health/ Breast Screening A33 A327 Key to map: Key to map:

RBH Royal Berkshire Hospital Train Station P Patient Parking Disabled Parking BS Bus Stop

Travel Reading Transport 0118 959 4000 The Royal Berkshire NHS Foundation Trust’s main site is bus as well. You can find out more information on Reading www.reading-buses.co.uk based about 15 minutes’ walk from the centre of Reading. Buses’ services and fares at www.reading-buses.co.uk The hospital is on a regular route for local buses. Reading Reading train station is a 20 minute walk from the hospital Travel 01491 837988 Buses run the leopard 3, scarlet 9 and ‘the nineteens’ (for a fit person) and offers high-speed rail links from www.busbook.co.uk (19a, 19b, 19c) which combine to give a five to 10 minute London and Southampton. There is also easy access from National Bus Enquiries (Traveline) 0871 200 22 33 frequency from Reading station stop SA to the hospital - the M4 motorway. www.travelinesoutheast.org.uk the stop is right outside the main entrance to the station. The fare is just £1.20 to the hospital from the train station Bicycle racks are available near Maternity, Endoscopy, National Rail Enquiries 08457 48 49 50 and just £1.20 back again (but this may change) - national Battle Block, North Block, South Block and near the road www.nationalrail.co.uk concessionary or access bus passes can be used on the entrance of the multi storey car park. Your appointment Parking Your appointment letter will tell you the date and time of your The Royal Berkshire Hospital During peak periods, there is often difficulty finding a appointment and which block or building you need to go to. London Road, Reading parking space. Please take this into consideration when Please check your letter carefully before you set off for your Berkshire RG1 5AN deciding how and when to travel to the hospital. appointment and please let us know if you are unable to attend. Public parking in the multi storey car park is ‘pay on The hospital is spread out over a large area and the wards Tel: 0118 322 5111 (switchboard) foot’. Take a ticket from the barrier as you enter and and departments are located over several levels. Infection control: what you can do pay appropriate fee at pay station before leaving. Please follow any instructions given in your appointment We take infection prevention and control very seriously. Pay stations are located on Level 0 and Level 2 in the letter or card and follow the signs for the BLOCK and not Whether you are an outpatient, inpatient or a visitor, the car park block. North Block and Endoscopy car parks the level. Wards, departments and clinics are signposted best way you can help contribute to preventing germs passing remain ‘pay & display’. Parking for disabled badge holders within each block. from one patient to another is by washing your hands or using is free of charge. The main reception desk is located on Level 2 and there is a the hand gel which you will find outside the entrance Parking concessions are available for the parents of Welcome Desk at the junction of Centre Block, Main Entrance to all clinical areas. children in paediatric wards, to the partners of women and Eye Block – please ask the receptionists, welcomers or any If you have recently had diarrhoea and/or vomiting, please in labour and to the immediate relatives of long term members of staff if you need help in finding your way to your wait until 48 hours has elapsed from your last symptom patients. Speak to a nurse on the ward for more appointment. before visiting the hospital. Patients/visitors who suspect that information on concessions. Getting around they may have an infection should telephone the ward or Multi storey car park department and ask for advice before coming in. Please be aware that it may take up to 15 minutes to walk to Levels 0, 1, 2 and 3 are public. Most wards and departments some wards and departments. Please take this into consideration Please help us keep our hospitals clean and tidy. By disposing are accessed from Level 2. There is no public access to A&E when allowing time to get to your appointment. of waste (for example used tissues or sweet wrappers) in the or Endoscopy from inside the main hospital. household waste bins provided. An electric buggy driven by volunteers is also available Mon-Fri Disabled parking 9am-4pm to transport patients. Tell us your views Level 2 has 26 disabled-only spaces and leads straight to If your passenger is disabled and you require assistance If you have any suggestions on how we can improve our the reception and to most wards and departments in the between the multi storey car park and the hospital, speak service or if you have any concerns you would like addressed, hospital. There are also seven disabled spaces on Level 0. to a receptionist. If you are parked in other areas around the please contact the Patient Relations Team on 0118 322 A limited number of disabled spaces are also available near hospital site, please be aware there may be no one to assist 8338 or email [email protected]. If you would West Drive buildings, South Block, North Block, Endoscopy, you in these areas. like to give feedback – positive or negative, please complete Sexual Health and Battle Block. a survey on the ward or department you visited by visiting Facilities www.royalberkshire.nhs.uk/surveys or telephone the Patient There are public toilets (including changing facilities) Relations Team to get a paper copy of the questionnaire sent and telephones in every block. to you. You can also post feedback into any of the suggestion About: The Royal Wheelchairs may be found on Level 2 in the multi storey car park. boxes around the hospital. You can also give feedback on the Trust by the Berkshire Hospital Special requirements visiting NHS Choices website www.nhs.uk under If you have any special needs relating to a disability, or you require ‘Find and choose services’ or scan the QR code The Royal Berkshire NHS Foundation Trust language or communication support, please ring the telephone using your smart phone QR Reader. is one of the largest general hospital trusts number given in your appointment letter so that appropriate arrangements can be made. in the country. If you would like this information in another We provide acute medical and surgical services Refreshment and retail facilities language or in large print or Braille, please The site has a number of cafés and shops, vending machines to Reading, and West Berkshire and and a restaurant available to visitors and members of the public. contact the Patient Relations Team specialist services to a wider population across Please ask a member of staff or one of the welcomers for on 0118 322 8338 or email Berkshire and its borders. directions to these. [email protected]