Volunteer Newsletter FEBRUARY 2016 NORTHLANDS LIVE

Hello Volunteers! As the new event cycle gears up, we wanted to acknowledge all that you do to deliver exceptional experiences to our visiting guests here and outside our gates. Your efforts make us proud at all our events, and when you help those who reach out to us in need you demonstrate the generous heart of every Northlands volunteer. On behalf of our Board and staff, thank you for helping transport families from Ronald McDonald House to the Stollery Children’s Hospital since May of 2015. We are very proud of how you stepped up to assist these families during a difficult time. We admire your willingness to lend a hand at events like the Winspear’s Symphony in the City, the Autism Speaks Walk, Garrison Military Family Resource Center Charity Golf Tournament and the Leukemia & Lymphoma Light the Night Walk. It means so much every time you help a not-for-profit organization. Our Northlands Board of Directors approved the new strategic plan on December 17, at their last meeting of 2015. You can expect to see more information and other exciting details about what this will mean for us released before the end of the first quarter. With your continued support, we expect that this year’s Canadian College Finals Rodeo will be fondly remembered. Of course, we’re all looking forward to making many new and special memories with you in 2016!

Tim Reid, President & CEO, Northlands Laura Gadowsky, Chair, Northlands Board of Director EXECUTIVE PROFILE As the new Vice-President of Business Development at Northlands, my experience with our volunteers already shows what a large and passionate heart is at work here. The depth and breadth of this volunteer team speaks volumes to me.

Before joining Northlands, I spent 23 years working across the spectrum of the banking industry across Canada ending with Genworth Canada as their Vice President for the Prairies Region.

Financial industry aside, some of my very best memories come from the volunteer roles I’ve held. I began volunteering as a fire fighter in . From there, I was hooked on helping, so I lent a hand to a Critical Incident Stress team, then a Teen Mom and Dad board, and so on.

Each experience has given me a deep sense of fulfillment. I am most proud of having spent years volunteering as a military officer in the sub-reserve. Knowing that I made a difference in my community was good, but I’m grateful the Canadian Military never had to depend on my combat skills!

My husband and parents, and our four West Highland Terriers enjoy Edmonton and all that it has to offer. I have enjoyed my time here at Northlands immensely and I can’t wait to work together with you as we strive to make new memories with each other and for every guest to cherish.

Ann-Marie Reddy, DBA, MBA Vice President, Business Development, Northlands

It is with sadness that we share the news of the passing of June Cavanagh on RemembersDecember 29, 2015. As a supporter and volunteer of Northlands, many volunteers may remember June’s time with us.

Betty Loree recalls when June brought her onto the parade committee and remembers her as “a lady with a big heart and a huge Northlands fan.” Having sat on City Council, and as the wife of Edmonton’s former Mayor and City Councilor Terry Cavanagh, June enjoyed a rich and exciting life. We are saddened by June’s passing, and send our deepest sympathies to Terry and his family.

It is with great sadness that we share with you the passing of Leigh Frances Smith on December 16, 2015. Leigh had been a volunteer with Northlands for over 38 years and was very proud to have her two sons Brandan and Mac, and her mother Betty Haugen volunteer with her as well. Leigh was a dedicated volunteer for the Monday Morning Magic program which her dad founded in 1977. On behalf of all Northlands volunteers and staff we extend our deepest sympathy to Leigh’s husband Dean, sons Brandan and Mac, mother Betty and brothers Rick and Tom. CAFÉ CONFERENCE GET INSPIRED!

The theme Get Inspired! was on the banner that greeted delegates at the Canadian Association of Fairs & Exhibitions (CAFÉ) Convention in Niagara Falls last November 19-21. On behalf of Volunteer Services, I attended a variety of sessions and had the opportunity to network with general managers, regional agriculture association directors, as well as the coordinator of the Volunteer Management Certificate Program at Conestoga College.

I met colleagues and made connections with individuals from as near as Vegreville and as far as , PEI. Much information was gathered on what other fairs are doing and how they work with their volunteers was interesting. Though the majority of the fairs attending Back to front and left to right: Tim Reid, President & CEO, represented small rural fairs, there was still lots to learn Northlands, Nikki Fullerton, Event Supervisor, Northlands Events, Livia Zaccaria, Event Coordinator, Northlands Events, from other’s experiences and nuggets of wisdom and Fran Lucas, Senior Manager, Volunteer Services, Clifton points of interest were shared. Chapman, Northlands K-Days security staff, Lisa Yaremcio, Director, Northlands Events. Our volunteer services team has already reviewed the convention notes and will look to incorporate some new ideas in the near future. A session on Adapting to The sessions relevant to agriculture were an eye opener. Extreme Change reminded delegates that in times of Urban gardening is a growing entity and Canada is transition we need to unlearn old ways. In Meetings That quite advanced in this area. Did you know that one in Inspire we were shown that meetings need to begin with three mouthfuls the average person consumes has been the end in mind and they must have a mission in order to pollinated by bees? be most effective. Northlands K-Days security staff Clifton Chapman Reva Cooper spoke about how today’s volunteers have was awarded the Canadian Fair Champion Award (see goals, are driven by contributing to real results, and how photo) which was sponsored by North American Midway they are mobile, technologically savvy, and self-directed Entertainment. We were proud to be there to celebrate with multiple interests. She suggested that while youth Clifton’s good works. participation in volunteering had the highest rate, older adults contribute the most hours. Reva said surveys Fran Lucas indicate that volunteers desire recognition that is informal Senior Manager, Volunteer Services and ongoing, and best if specific and timely.

Ticket Winners Congratulations to the following volunteers Darren Hume enjoyed the noise and excitement of who won tickets from various draws: Monster Jam on February 6.

Odette Dion enjoyed the comedy stylings of Ralphina McCloud enjoyed her tickets to Ice on Whyte Kevin Hart on November 22. with her grandchildren. Lucas Lemay enjoyed an epic musical experience Debbie Vachon enjoyed her tickets to Ice on Whyte. from performer The Weeknd on November 30. Walter Kehl will rock out to Black Sabbath on March 2. EDMONTON TO HOST Edmonton has a rich history of hosting major championships; the city holds the attendance records for 2017 FORD WORLD the world men’s championship (184,970 in 2007), the Tim MEN’S CHAMPIONSHIP Hortons Brier (281,985 in 2005) and the Tim Hortons Roar of the Rings Canadian Curling Trials (175,852 in 2009), with and the World Curling Federation all three events at Rexall Place. announced that Edmonton will get another chance to show the world just how much we love curling in April of 2017. “Edmonton curling fans have shown their support for major championships repeatedly over the years, and we The 2017 Ford World Men’s Curling Championship will know it’s going to be another wonderful show, on and be played April 1-9 at Rexall Place in Edmonton. Fans off the ice in 2017,” said Hugh Avery, Chair of Curling have always packed the arena for curling events, and this Canada’s Board of Governors. event will bring extra excitement as it is the final chance for countries to earn qualifying points to secure berths in Twelve teams, including the host team from Canada — the 2018 Winter Olympics in PyeongChang, South Korea. which will be decided at the 2017 in St. John’s — will battle for the world title. “2017 will mark 10 years since Edmonton last hosted this event, which proved to be a record-breaking “We’re thrilled to have been chosen as the host site for Championship, with the attendance numbers reaching the 2017 Ford World Men’s Curling Championship,” said an all-time high,” said Kate Caithness, President of the Tim Reid, President and CEO, Northlands. “The people World Curling Federation. “We are certain Curling of Edmonton love curling as much as we do. Northlands Canada, Ford of Canada and the local organizing is so excited to continue building on our legacy of committee will put on yet another great event. hosting outstanding curling events.”

DONATED UNIFORMS OUT WITH THE OLD, IN WITH THE NEW The numbers are in and volunteers brought back 142 used golf shirts. They were dropped off at the Salvation Army on December 18, 2015. Thank you to everyone who added to the collection.

VISION 2020 – THE EVOLUTION OF NORTHLANDS On February 10, 2016 our President and CEO, Tim Reid, as well as our Board Chair, Laura Gadowsky conducted two staff and volunteer sessions to present a detailed overview of our long term strategic plan – Vision 2020. We know the importance of sharing information with each of you prior to you hearing or reading it anywhere else. In case you were not able to join us on February 10, you will have seen that February 17 we released the plan publically. There will be a survey that we will send to you shortly to gain your feedback on Vision 2020. We look forward to connecting with you soon as we move through this exciting new chapter for Northlands. VOLUNTEER ADVISORY COMMITTEE CORNER The Advisory Committee would like to thank all of you who made donations for the Holiday Hamper Program by JCI Edmonton. We collected enough cash and food to provide for a single mother and her two children for the holiday season, as well as gift cards and presents for all of them to enjoy. It was a wonderful opportunity to bring great joy to a family in need! Left to right: Colleen Prefontaine, chair, Eileen Purschke, Mahlon Weir, past chair

NORTHLANDS STORE Be sure to visit the Northlands Store! Located WHAT inside the Edmonton EXPO Centre beside the food court, the store sells quality, branded clothing and merchandise. We also carry all the essentials you need WEREVOLUNTEERS INVOLVED IN RECENTLY to enjoy events here year-round, including sun screen, The ninth-annual Deep Freeze Byzantine Winter Festival lip balm, ponchos and much more! featuring fairies and elves took place early in January Come find us next door to the Grab ‘n Go. Volunteers and Ice on Whyte ice carving festival was over two will receive an additional 50% off full retail when you consecutive weekends at the end of the month. The show your Northlands ID! Silver Skate Festival at Hawrelak Park wrapped up after another successful year.

Northlands volunteers who donated hours to these events did everything from monitoring fires, marshalling You’re A races, manning information booths, to parking and hospitality. As these events are outdoor activations, Memory Maker! weather is always a consideration. Regardless of the temperature, Northlands volunteers are always reliable Congratulations to Ed Pietsch and sought after by other organizations. who won a Tim Hortons gift card There will be many more volunteer opportunities in for demonstrating Northlands the following months for exciting events both here at values as a volunteer. Northlands and externally across the city, so please watch for these opportunities.

NEW—VICNET MOBILE BEING RELEASED FEBRUARY 2016 You will be able to access the VicNet module over the Internet on a mobile device such as a smart phone or tablet. You can use VicNet mobile to: • View and manage your schedule • Sign-up for vacant schedule openings • Keep your personal information up-to-date • Check your service records WHAT PEOPLE THE BUZZ ARE SAYING

2015 REVIEW—THANK YOU From Skate Canada Volunteering: As with many of the volunteer events, the experience was great. I intend FOR YOUR COMMUNITY SPIRIT to volunteer again for Skate Canada events, given the opportunity. In 2015 Northlands volunteers gave more than 2,000 Ralph Dyer hours to local not-for-profit organizations that reached Everything was extremely well organized and our time out to us for help. The organizations and the jobs were was greatly appreciated. The meals the provided were diverse and some were unique one-offs. excellent. I would do this again for sure. Annual activities such as Ice On Whyte and Silver Skate, Ralphina McLeod the Canadian Cancer Society’s Relay for Life and the Walk It was a great experience on unfamiliar grounds, now for Autism Speaks Canada continued to receive your everything was so well organized, and a super good support, as did a few new ventures. bunch of people to work with. Anonymous Skate Canada Challenge was the final competition Yet another wonderful, unique experience that I thank for leading to Nationals and featured the top skaters from the opportunity to have been part of. I worked as a timer across Canada. The 2015 FIBA Americas Women’s in the Judges’ box even though it was very cold! Basketball Championship was held at the Saville Sherry Cormier Community Sports Centre. Both were a huge success. From Birthday/Seasonal Wishes: Thank you very much Edmonton also held its very first “Nuit Blanche” an all- for the special wishes on my birthday! Cheers. night contemporary art festival that ran from 7 p.m. to 4 Heather Janiten a.m. in the downtown core. We also had two forays into Same to you and everyone who works at Northlands. the golf world, helping at the Edmonton Garrison and the I look forward to seeing you while volunteering for CN Future Links Championships out at Goose Hummock. Northlands in the New Year! Paul Sharman These were just a few of the events across our city that volunteers gave of their time and skills. We’re proud to call you Northlands volunteers. Here are a few of the What the COMMUNITY is Saying thanks from those organizations. Skate Canada Challenge: Just a quick note of thanks to you and all of the Northland’s volunteers who stepped up What VOLUNTEERS are Saying and made the Skate Canada Challenge a huge success. Your assistance in finding volunteers was appreciated and My brother and I had so much fun being involved noted several times by the Local Organizing Committee, with Farmfair International and CFR again this year. It as well as many of the officials from Skate Canada. started off with a change in plans. We were supposed to Northlands is a super organization and such a great volunteer for the Mounted Shooter competition in Hall promoter of our city. D on Sunday and when we arrived we found out that the Thanks again, Ron competition had ended earlier that day, but we made Symphony in the City: The Northlands volunteers were ourselves useful and we were put to work spreading an integral part of the success of Symphony in the sawdust chips in a couple of areas in one of the halls City. From providing information, handing out water that was going to be used for some showings. and selling 50/50 tickets, Northlands volunteers were We opened about 100 bags of chips and covered professional and courteous throughout. If we are ever in a the floor (and ourselves, lol)... just when you think situation where we need additional help, Northlands will volunteering couldn’t get any more fun!!! be on the top of our list. We stopped by a few days later to check out how our Thanks, Jeffory Magson work was holding out. The cattle seemed to be ok with Edmonton Garrison: How Northlands volunteers helped it...I guess that’s what’s important. my program was that they were knowledgeable about Thank you to Fran, and the entire Volunteer Services golf and showed a lot of enthusiasm, which the golfers team for looking after us volunteers. Looking forward to really enjoyed. They filled volunteer positons I was unable next year! Deanna Woloschuk to fill.Donna Woodford GREAT MEMORIES

Left to right: Nathan Velthuizen, Cecilia Lin

VOLUNTEER Left to right: Joan Higgins, Diana Park CORPORATE ORIENTATION Thanks to Nathan and Cecilia who recently attended a Volunteer Corporate Orientation. We are thrilled to have you on board our volunteer team and look forward to creating even more memories with you in the years to come. Have you joined us as a volunteer recently, but not yet attended a Volunteer Corporate Orientation? (not to be confused with a kickoff) If so, please contact Maret Langner – Volunteer Left to right: Tim Reid, Laura Gadowsky, Chair of K-Days Talent Services Administrative Assistant at 780.471.7339. Search Katherine Huising The next orientation session is from 5:30 to 7:30 p.m. on Tuesday, March 15.

Left to right: Darlene Hilts-Schlodder, Leigh Smith

SEE THE BEST OF THIS COUNTRY’S COLLEGE CONTESTANTS GIVE US ALL THEY’VE GOT.

March 17-19 PRESENTED BY northlands.com/CCFR #CCFR16 Left to right: Sharon Wickham, Dennis Belanger

Did you know that Northlands is 137 years young! We’re older than the City of Edmonton. MAKING YOUR MEMORIES SOCIAL To keep volunteers in the loop on all upcoming MARCH events at Northlands, we supply the calendar below. For these types of events, volunteers are seldom The Harlem Globetrotters required. When they are we will advise you by email, 4-5 | Edmonton EXPO Centre phone or in the newsletter. Mom, Pop & Tots Fair Dates subject to change; check northlands.com 5-6 | Edmonton EXPO Centre for full event schedule. Megadeth: The Dystopia World Tour 9 | Rexall Place UPCOMING EVENTS: Edmonton Boat & Sportsmen’s Show 2016 10-14 | Edmonton EXPO Centre CANADIAN COLLEGE FINALS RODEO Edmonton Home & Garden Show The young riders of the Canadian College Finals 17-20 | Edmonton EXPO Centre Rodeo will be there to thrill audiences with their outstanding rodeo skills! From March 17-19, Canada’s Metric & Death Cab For Cutie: best collegiate rodeo athletes compete for top marks The Lights On The Horizon Tour and national titles in all six major events with the 29 | Rexall Place addition of Pole Bending, Goat Tying, Team Roping and Breakaway Roping! IMPORTANT DATES:

AMAZING AGRICULTURE SHOW SAVE THE DATE! In place of the Farm & Ranch Show, Northlands is April 15: Volunteer Appreciation Night moving forward with plans to produce the Amazing April 25: Annual General Meeting Agriculture Show this May 3-5. This new standalone event will focus on educating elementary aged Join the conversation, get up to date information and see children, and fulfil an identified need to increase pictures from our events and community initiatives. Best learning opportunities about local food systems for of all, you don’t have to be a member of Facebook, Twitter children. Watch for details about this event! or Instagram to view any of and Northlands’ social media pages. Visit one of the links below for details on all the FEBRUARY excitement happening now. Brad Paisley ‘Crushin It’ World Tour NorthlandsEdmonton Special Guests Eric Paslay and Cam 19 | Rexall Place @Northlands Canada Present Tour Stylistics 26 | Edmonton EXPO Centre EdmontonNorthlands Edmonton Oilers @ Rexall Place: 16 | Anaheim Ducks http://blog.northlands.com 18 | Minnesota Wild 20 | Colorado Avalanche CONTACT US: 23 | Senators Website: volunteers.northlands.com 28 | New York Islanders Email: [email protected] Hotline: 780.491.3400 Oil Kings @ Rexall Place: 13 | Lethbridge Hurricanes 15 | Tri-City Americans ALSO VISIT: 24 | Portland Winterhawks northlands.com 29 | Victoria Royals northlandspark.ca edmontonexpocentre.com