Business Analyst and Change Lead Tablelands Regional Council

CANDIDATE INFORMATION LeadingRoles.com.au

Table of Contents

The Role ...... 3

Tablelands Regional Council: Background Information ...... 5

Atherton Tablelands: Community and Lifestyle ...... 6

Recruitment Process ...... 9

Recruitment Process Timeframes ...... 10

Contact ...... 11

Attachment 1: Position Description

Page | 2 Business Analyst and Change Lead

Gillies Range Credit: Philip Warring & Tourism Events

The Role

The Business Analyst and Change Lead will Results provide business process optimisation and change management expertise to assist in the • Successful delivery of organisational organisation’s Systems Modernisation project. process mapping • Successful development of To-Be process Opportunities and Challenges maps • This is a fixed-term contract until May • Organisational acceptance of system 2022. modernisation project. • Future project opportunities within the organisation Personal Attributes • Understanding the organisation’s current • Empathetic and clear communication systems and processes • Not afraid to ask questions • Assisting the organisation through the • Articulate system changes • Diplomatic • Assisting with User Acceptance Testing. • Customer service focus Responsibilities • Good listener • Undertake organisational wide business • Strong facilitator. process mapping • Investigate operational efficiencies Qualifications • Support the implementation of new • Bachelor of Commerce, Finance, business processes Information Technology or business- related degree. • Lead change management activities

• Identify Change impacts and assist staff through the change.

Resources • Technology One experience would be advantageous • Business process mapping skills and software knowledge • Technology platforms including - Microsoft suite of products - Skype for business - TaskMap knowledge desirable

Page | 3 Business Analyst and Change Lead “Valuing our natural and cultural heritage, the unique communities of the Tablelands work together to create a vibrant, sustainable, inclusive and prosperous region.”

Page | 4 Business Analyst and Change Lead

Ellinjja Falls Credit: Chris Brumby & Tourism Events Queensland

Tablelands Regional Council: Background Information

The Tablelands Regional Council services an aerodromes, disaster preparedness, and area of 11,000km2 and a community of 26,000 support for heritage, arts and culture. people who enjoy a relaxed lifestyle Development and investment opportunities surrounded by stunning landscapes. abound in adventure and tourism, aged Council delivers a range of services and housing, care and related services, agriculture community development initiatives to help and processing, arts, heritage and culture, reinforce the many positive aspects of life in green energy, manufacturing and mining, the region including events, community retail services, training, research, innovation grants, libraries, community facilities such as and growth of smart centres including tropical swimming pools, aged housing, sporting fields, enterprise.

Page | 5 Business Analyst and Change Lead

Atherton Tablelands: Community and Lifestyle

The Atherton Tablelands has a reputation as Atherton an outdoor recreation destination with its From its beginnings as a timber workers camp mountains, wide open spaces, safe year-round and staging post between the tin mines and swimming and a refreshing tropical climate the coast, Atherton has blossomed like its which is ideal for horse riding, bushwalking, trademark jacaranda trees. Atherton’s waterskiing, sailing, fishing and cycling. bustling township has a shopping centre, showgrounds, hospital and Olympic size swimming pool. The region has a wealth of artists whose works are best seen at the Tablelands Regional Gallery.

Millaa Millaa Falls The name "Millaa Millaa" is derived from a phonetic adaptation of the Aboriginal word "Malay Malay", which in the language of the local Mamu Aboriginal people refers to the rainforest vine (Elaeagnus triflora), which fruit was a seasonal food source.

Cycling in the Tablelands

The Atherton Tablelands Rail Trail provides a great way to explore on foot, horseback or bicycle amidst spectacular scenery. The Atherton Forest Mountain Bike Park, a network of world-class, purpose-built, single- track mountain bike trails is located in the Herberton Range State Forest with easy access from Atherton’s CBD.

Heritage and Culture The Tablelands has a rich heritage and stories of the local Indigenous people, the early pioneers, miners, farmers, and a once thriving Chinese community are told in some of the local museums and heritage displays. The region also has a thriving and diverse arts community, with galleries including the Millaa Millaa Falls Credit: Tourism Events Queensland Tableland Regional Art Gallery, and art studios

displaying works of talented local artists.

Page | 6 Business Analyst and Change Lead The Millaa Millaa Falls were discovered during Herberton exploration of overland routes to connect the Herberton is the oldest town on the Atherton Herberton mining fields with Queensland Tablelands and its entire precinct is listed on coastal ports. The falls are named after the the National Heritage Register. Situated on nearby township of Millaa Millaa. the Wild River Herberton, the village has an This is contrary to the popular belief that the astounding collection of Australiana in an name Millaa Millaa means either "water fall", historic hamlet of more than 50 buildings on "many waterfalls" or "plenty water", but does the edge of the Herberton township. Spanning demonstrate how important the falls are in the two centuries, the dwellings, vehicles, regional psyche. memorabilia and antiques which fill this cultural asset have been meticulously resurrected and inventively displayed. Among many treasures in this vintage village are a fully restored 1926 rail ambulance and a genuine pioneer’s slab hut built in 1870. The original Herberton State School from 1881 is a perfect place to show children the pews and slates yesteryear’s pupils made do with.

The Herberton Mining Museum and Information Centre occupies the site of the first big tin discovery in Australia, the Great Northern Mine. The centre has themed areas telling the fascinating story of Herberton’s mining history and the town’s development. There are mineral collections on display plus a small theatre for multi-media displays. Exhibits are being added regularly, and the young – and not so young – can try their hand at tin panning. The centre is also the starting point for The Great Northern Walking Trails, a series of self-guided walks of various lengths Creek bed, Millaa Falls Image credit: Darren Jew & Tourism Events Queensland and challenges.

Malanda Malanda is located 85 km from Cairns and 732 metres (2,402 ft) above sea level. The town is located downstream of the on the North Johnstone River.

Malanda is well known for its rainforest walks, panoramic views, wildlife and a very successful dairy industry. It is also home to the heritage-listed Majestic Picture Theatre, known as the oldest continually operating cinema in Australia. Malanda Image credit: Tony Gwynn-Jones & Tourism Events Queensland

Page | 7 Business Analyst and Change Lead Education The crystal-clear crater lakes and waterfalls An assortment of private and public high are a legacy of the region’s volcanic past, and schools, primary schools and early childhood there are numerous walking tracks to discover education options are available across the the ancient landscape. region as well as childcare facilities. There is Climate also a TAFE and a network of home school Because of its altitude, the region does not educators. suffer from temperature extremes or the high Gourmet food and markets humidity experienced in coastal areas.

The Tableland’s rich farmland has not only The northern part of the region enjoys cool, created stunning landscapes but produces dry winters and warm, wet summers with some of Australia’s best gourmet food outlets, minimum daily temperatures in winter rarely with speciality coffee, chocolate, tea, coffee, falling below 150C and maximum daily cheese and dairy, wine and spirits all within a summer temperatures rarely exceeding 350C. short drive. The region is also popular for its local weekend markets providing farm fresh To the south, rainfall is much higher with the produce and local arts and crafts. area around Topaz recording some of the highest annual rainfall in Australia. Nature Temperatures are also lower with a range of Rare tree-kangaroos, shy platypus and dancing between 17 and 250C from September to June brolgas are just some of the unique Australian and between 5 and 140C from July to August. wildlife on the Tablelands. Encompassing world heritage rainforests, wetlands and outback savannahs, it is no wonder the region is renowned for its diversity.

Lake Eacham, Crater Lakes National Park Image credit: Tourism Events Queensland

Page | 8 Business Analyst and Change Lead Recruitment Process

How to Apply Please submit your application via the Leading Roles website.

Please upload: - Your CV - A covering letter addressing the criteria below

Shortlist Criteria Shortlist Criteria 1 Demonstrated experience in designing and developing business improvement processes that improve organisational performance and aid planning and decision making. Shortlist Criteria 2 Proven experience in undertaking business process analysis and modelling.

Shortlist Criteria 3 Demonstrated ability to work as part of a project team to meet objectives and achieve stated outcomes within a set timeframe.

Shortlist Criteria 4 Demonstrated change management experience including assessment of impacts and support for change adoption.

Shortlist Criteria 5 Demonstrated ability to collaborate with a broad range of stakeholders

Shortlist Criteria 6 Bachelor of Commerce, Finance, Information Technology or business-related degree is desirable

Page | 9 Business Analyst and Change Lead Recruitment Process Timeframes

Application Period: Tuesday 15 June 2021 – Monday 5 July 2021

Closing date for Applications: 5pm Monday 5 July 2021

Initial Assessment: Week commencing Monday 5 July 2021

Council Interviews: Week commencing Monday 12 July 2021 (TBC) *Note these timeframes are indicative only and may change subject to the outcomes of the recruitment process, council staff and candidate availability.

Application Assessment, Shortlisting and Council Interviews Leading Roles and the council will determine a shortlist of suitable candidates, and will arrange interviews with council’s interview panel, depending on candidate and council staff availability. The council may require their preferred candidates to undergo psychometric assessment to assist in understanding the candidate’s fit for the role and organisation, working preferences and attributes. Following selection of a preferred candidate the council may require a number of further checks including reference checks, criminal history checks and medical assessments.

You must be an Australian Citizen or hold the appropriate visa to work in Australia to apply for this role. Leading Roles will undertake checks to confirm your right to work in Australia at offer stage.

Privacy Information: Leading Roles is collecting your personal information in accordance with the Information Privacy Act for the purpose of assessing your skills and experience against the position requirements. The information you provide in your application will only be used by employees of Leading Roles. Your information will be provided to authorised Council Officers, including Human Resources and the relevant selection panel members. But it will not be given to any other person or agency unless you have given us permission, or we are required by law.

Page | 10 Business Analyst and Change Lead Contact

Leanne Tanti

Talent Consultant Leading Roles

M: 0400 903 711 E: [email protected]

www.leadingroles.com.au ABN: 53 142 460 357

Page | 11 Business Analyst and Change Lead Position Description

Position title Business Analyst & Change Lead

Reports to Manager Systems & Information

Department Community & Corporate Services

Classification Level 5, Local Government Industry Award (Stream A)

Last Review Date May 2021

Position Summary

The Business Analyst & Change Lead provides change management and business process optimisation support to the organisation as part of the Systems Modernisation project team.

Position Specific Accountabilities

 Support the review and analysis of current business processes.  Investigate areas where operational efficiencies may be gained or where reductions in operational expenditure may be achieved through optimisation of business processes.  Assist to identify and provide potential solutions to any impediments to achieving long term sustainability.  Support the implementation of new business processes in partnership with key stakeholders which embrace new technology, streamlined processes and/or cost-effective changes.  Lead project related change management activities, identifying change opportunities, impacts, and benefits, and supporting change adoption.  Undertake specific business analyst tasks as directed.

Organisation Responsibilities

 Model ethical and professional behaviour and act with integrity and confidentiality whilst representing Council.  Adhere to all legislation, Council policies and guidelines.  Prepare and submit reports for Council and the Executive Leadership team as required.  Be familiar with and undertake all work in accordance with relevant policy and legislation, including: ▪ TRC's Safety Management System - TRC's Code of Conduct, Council's Local Laws, Values and Behaviours, the Local Government Act 2009, Anti-discrimination and Privacy legislation, Purchasing and Procurement; and ▪ Comply with all Work Health & Safety Legislation, and other relevant policies, procedures and legislation.  Follow reasonable directives to maintain critical business activities in the event of an unplanned disruption, including but not limited to a disaster.  Other duties as reasonably expected by Council.

Delegated Authority

Decisions are to be made in accordance with the Delegations of Authority as set out in separate instruments of delegation from Council.

Selection Criteria

Essential 1. Proven experience in undertaking business process analysis and modelling. 2. A demonstrated ability to work as part of a project team to meet objectives and achieve stated outcomes within a set timeframe. 3. Demonstrated experience in designing and developing business improvement processes that aid decision making and planning. 4. Demonstrated ability to collaborate with a broad range of stakeholders 5. Demonstrated change management experience including assessment of impacts and support for change adoption.

Qualifications • Bachelor of Commerce, Finance, Information Technology or business-related degree is desirable. • Significant experience in a similar role is essential. Position Specific Conditions

• Due to the delegation level of this position a criminal history check is required as part of the pre- employment screening • The successful completion of a Pre-Employment Medical Assessment (including drug and alcohol screening) is required before any offer of employment • This role requires evidence of skills and qualifications and the possession of a current Drivers Licence.

I have read and understood the above Position Description

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