@@RETURN LABEL ONLINE@@ @@@GENERATION OF RETURN LABELS@@@ @@@VIA DIRECT LINK TO AUSTRIAN POST@@@

This return solution is quick and easily integrated. First you establish a direct link to the return portal of Austrian Post according to our instructions. This link can then be sent by email or placed on your web page – no programming effort and at low cost. (HTML knowledge is all you need.) The direct link takes your customers right to the return portal of Austrian Post to generate the return labels they need.

HOW DOES IT WORK YOUR BENEFITS

You will need a return agreement national (PR) and • The fastest option to implement / or international (PZ) or international DE (1M) with • Low costs Austrian Post to implement this solutions. In prepa- • No programming effort ration of this process, we will help you to define your • Entry mask on web page of Austrian Post desired return address, company name (short name • Two optional fields to be defined possible), and the desired company logo to be used • Positioning of your name and logo for the return portal of Austrian Post.

Two optional fields may be created for the direct link, REQUIREMENTS e.g. catalogue number, order number etc. You may either require your customers to complete these fields • Return agreement national (PR) and / or or send the fields with the required data already ente- international (PZ) or international DE (1M) with red (e.g. catalogue number / order number indicated). Austrian Post • Definition of the return address on the label Test link for return labels online Austria: (this may be different from the actually agreed https://www.post.at/retourenportal/?token=VertriebP delivery address for your returns) ostAG&land=AT • Definition of the distribution centre • Starting date / planned quantity Test link for return labels online Germany: https://www.post.at/retourenportal/?token=VertriebP ostAG&land=DE

www.post.at/business For which countries may the direct link be used?

Country Country code Postal operator Belgium BE Czech Republic CZ Česka pošta Estonia EE Eesti Post Finland FI Itella France FR Germany DE DHL Greece GR Hellenic Posts – ELTA HU Magyar Ireland IE Luxembourg LU Malta MT Malta Post Netherlands NL PostNL Slovakia SK Slovenská pošta, a. s. Slovenia SI Pošta Slovenije Spain ES

Example of a link to the return portal:

The following example of a link already includes all the data for creating the entry fields at the return portal of Austrian Post: https :// test7.post.at/ retourenportal/?token=1000uGL8FgssN198xw19a4jerW1ILztFEM1fvM6WbfZTHrk6GFF6d QitZ5aWXEQvHRwV&land=AT&CustomFieldValue1=123456789&CustomFieldValue2=AT12345 retourenportal = return portal of Austrian Post is initialised token = customer ID + debtor number country = AT for Austria  CustomFieldValue1 = value for predefined field 1 – already completed with order number.  CustomerFieldValue2 = value for predefined field 2 – already completed with customer number. 

The following fields may also be passed on: • &name = (name)  • &street = (street)  • &number = street number) • &zip = (postal code) • &location = (location) • &moreLabels = (more  labels "yes" or "no")

Österreichische Post AG (Austrian Post) | Legal form: Aktiengesellschaft (public limited company under Austrian law) | Registered seat in the City of Vienna | Company Register 180219d, Commercial Court Vienna | Status: September 2016. Misprints and typesetting errors reserved. The GTC of Austrian Post apply as amended. www.post.at/business