Terminal handling charges tariff Effective: 01 April 2020 6. Live tropical fish check Per consignment £22.75 1. Process and handling only 7. NES entries Loose Per entry £24.00 Per kilo 10.5p t Charges 8. Storage Minimum £23.00 All per 100 kilos or part thereof commencing Unitised 24hrs after acceptance, per day or part thereof £13.00 Expo r Type 1 – 6 £57.50 Minimum £13.00

Type 7 – 9 £49.00 9. Air waybill fee Rebuild or re-contour shipper-built ULDs £108.00 May be applied in accordance with IATA resolution 512c £16.50 Optional Export Charges 10. Data capture entries Full entry (per entry or HAWB) £9.25 2. Security charges (All cargo/mail including transhipments) Electronic entry (per entry or HAWB) £4.75 X-ray security screening (per kilo) 1 4.5p 11. Processing, labelling Minimum £17.25 Per package £4.25 All other methods of security screening (per kilo) 1 5.5p 12. Handling and security coverage Minimum £80.25 Vault handling, VUN handling and security coverage Note: Shipments which are subject to x-ray screening and an additional method of security screening will attract charges for both security screening services. for VAL cargo and section 1, 2 and 5 (as defined by the TACT rules) £208.00 3. Amendment of an air waybill at the request of an agent, shipper or carri er Use of vault (LHR only) requested by the agent, shipper or carrier (per kilo) 1 2.25 p After receipt at airport of departure £39.50 Minimum £28.25 Following an irregularity found by the carrier or his agent, resulting in an incorrectly rated air waybill, volume or tariff £73.50 UK - VAL storage - Free period of 12 hours from delivery thereafter per day £31.50 4. Standard charge for checking dangerous goods and pharmaceuticals on each presentation for export Vulnerable cargo handling - per shipment £36.50

Per air waybill (or HAWB) with up to 3 UN numbers Note - Vault opening hours on request, charge for out of hours POA and 10 pieces £43.25 For each individual UN number entry /additional piece £3.50 13. Providing proof of delivery in writing at the request of the agent, shipper or carr ier £33.50 Dry ice and/or Biological substance - Category B, Substance A £26.25 14. Duplicate/retrospective issue of movement certificate £32.50 Dangerous goods in excepted quantity £26.25 15. Issue of TREM card £29.75 Radioactive material in excepted quantity £26.25 16. Sight fee and witness attendance Lithium batteries excepted (ELI/ELM) £26.25 Per person, per hour or part thereof £36.50 Undeclared dangerous goods administration fee £1 0 3.25 17. Issuance of T1 documentation £51.50

Pharma Time and Temperature sensitive health care £26.00 CHARGES ARE SUBJECT TO ALTERATION WITHOUT NOTICE All charges published herein may be increased consistent with any extra time, work or expense Pharma Handling per kilo COL -2 to 8°c/ involved and will be assessed upon the chargeable weight on the air waybill (master or house) or in instances where consignments are split for customs entry purposes per entered part of each CRT 15 to 20° / ACT = Active container 4.5p consignment. All charges are stated in Great British Pounds.

5. Live animal check Cash payments are subject to a 5% surcha rge. Per consignment £37.25 Import Charges 6. Handling and security coverage Vault handling, VUN Handling and security coverage for VAL cargo and 1. Process and handling only sections 1, 2 and 5 (as defined by the TACT rules). Pharmaceutical Handling All cargo (including perishables and through HAWBs Requested by the agent, shipper or carrier as requiring received as part of a consolidation) (Loose per kilo) 1 8.5p special security measures including Section 5 (p er consign m e n t ) £208.00 Unitised per net kilo 1 3.5p Use of vault (LHR only) requested by the agent shipper or carrier (per kilo) 1 2.25 p Minimum (Loose / Unitised) £37.50 Minimum £ 28.25 Optional Import Charges UK - VAL storage free period of 12 hours from arrival, thereafter per day £ 31.50 2. Storage charges Vulnerable cargo handling per shipment £ 36.50 All cargo per 100 kilos or part thereof, per day for General / Vulnerable Cargo & Cold room £13.50 Vault opening hours on request, charge for out of hours POA Minimum £13.50 Pharma Time and Temperature sensitive health care £ 26.00

Note: Storage charges commence at 23.59 on the day following status 1 being set. Storage charge free period 48 hours from 23.59 on the date upon which status 1 is set (for EMA only). When an Pharma Handling per kilo COL -2 to 8°c/ import consignment is cleared and delivered in split lots upon request or received as manifested part CRT 15 to 20° / ACT = Active container 4.5p shipments, storage charges are applied to each part consignment with any appropriate minimum applied. Status 1 shall be calculated on the original MAWB status 1 date and not an amended date

as a result of HAWBs being created after the original MAWB record. No amendment shall be made 7. Charges collect fee t Charges to storage charges where there are delays in collection and clearance caused by parties outside the control of dnata. For shipments that require BI to the agents ERTS facility the status 1 date will 5 % of freight and all other charges always be the date used to calculate storage. Minimum £ 14.00

3. Processing of bank delivery orders £26.50 Impo r 8. Sight fee and witness attendance 4a. Border inspection post (BIP) charges Per person, per hour or part thereof £ 36.50 Consignments which are removed to the approved border inspection post will be charged to the importer or the importer’s agent 9. Providing proof of delivery in writing at the request of the agent, shipper or carrie r £33.50 Transport charges per consignment Cost + 10% 10. Data capture entries (including ICS entries) BIP facility applicable tariff charge Cost + 10% Full entry (per entry or HAWB) £9.25 DEFRA inspection charges will be invoiced direct by DEFRA DEFRA + 10% Electronic entry (per entry or HAWB) £4.75 4b. Live animals to the animal reception centre (ARC) – LHR only All of the charges published are for UK customs clearance and Consignments of live animals, which are removed to the ARC, ground handling services for dnata and handled carriers. will be charged to the importer or the importer’s agent CHARGES ARE MINIMUM AND SUBJECT TO ALTERATION Transport charges per consignment Cost + 10% WITHOUT NOTICE.

ARC and DEFRA inspection charges Cost + 10% All imports can be subject to HM Customs Duty, Excise and VAT (the charges being dependent upon the type and value of the goods). 5. Customs input entries (CIE) Should there be any queries; reference should be made to the HM Customs Customs clearance on behalf on consignee £43.50 Manual, volumes 1, 2, 3.

TED Effected on behalf of an importer or agent. Import charges are levied for processing handling and warehousing Communication charge per entry (IMP) £15.50 of cargo up to the point of HM Customs clearance and delivery, and are mandatory. Discharge of import NCTS documentation £8.50 Export charges are levied for the processing, handling and warehousing of cargo, and are mandatory.

Cash payments are subject to a 5% surcharge. dnata Network Directory Business Development Team

Alex Doisneau Stacey Shortall Mohammed Akhlaq Fenella Sloane Chief Operating Officer Chief Operating Officer Chief Commercial Officer Director Strategic Account Management & Marketing LHR/LGW UK Regions & Ireland E: [email protected] E: [email protected] E: [email protected] E: [email protected] Ziaad Hussain Arjun Nanda Director - Business Development Business Development Manager Ground & Cargo Services Ground & Cargo Services E: [email protected] E: [email protected]

London Heathrow - LHR 1 Cargo Point, Bedfont Road, 5 Unit Two, dnata City West, Stanwell, Middlesex Northumberland Close, TW19 7LU Stanwell, Middlesex T: 01784-425 150 TW19 7LN 3 F: 01784-255 057 T: 01784-425 000 [email protected] F: 01784-245 080 [email protected] 2 West Point, Units 1 and 2, Northumberland Close, 6 Unit Three, dnata City West, Stanwell, Middlesex Northumberland Close, TW19 7LN Stanwell, Middlesex 2 1 T: 01784-424 700 TW19 7LN F: 01784-425 111 T: 01784-422 888 offi[email protected] F: 01784-246 783 [email protected] 4 3 Building 521a Stirling Road, 7 dnata City East, London , Bedfont Road, 6 TW6 3JJ Staines, Middlesex 5 7 T: 0208-283 3837 TW19 7NL F: 0870-191 2971 T: 01784-425 100 [email protected] F: 01784-245 122 [email protected] 4 Unit One, dnata City West, Northumberland Close, Stanwell, Middlesex TW19 7LN T: 01784-422 700 y London Gatwick - LGW F: 01784-246 214 Unit 2-5 Gatwick Cargo Centre, [email protected] to r Cargo Road, West Sussex RH6 0SQ T: 0845-177 0596 F: 0845-177 0598 [email protected] Manchester - MAN

3 1 2 work Dire c Ne t Our other facilities

Birmingham Airport Newcastle Airport The Argosy Building, Building 96, Unit 3, Transit Building, Birmingham East Midlands Airport, Freight Village, B26 3QN Castle Donington Derby, Newcastle Upon Tyne T: 0121-767 9900 DE74 2SA NE13 8BH F: 0121-782 6937 T: 0845-872 3438 T: 0191-214 2700 [email protected] [email protected] F: 0191-214 2714 [email protected] Regional Trucking Office Cargo Terminal, Building Unit 1 and 1A, Building 1 Unit 1 & 1A, Building 300, 2 Unit 3, Building 300, 3 Unit 3, Building 307, 7/8, Nevis Way, Abbotsinch, 300, World Freight World Freight Terminal, World Freight Terminal, World Freight Terminal, Paisley Terminal, Manchester Manchester Manchester PA3 2SS Manchester M90 5UY M90 5UY M90 5QL dnata.com T: 0141-847 4570 M90 5UY T: 0161-435 2300 T: 0161-490 2568 T: 0161-490 2550 F: 0141-847 4571 T: 0845-177 0558 F: 0161-435 2311 [email protected] [email protected] [email protected] [email protected] [email protected]