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12-1995 December 1995 Inland Empire Business Journal

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Recommended Citation Inland Empire Business Journal, "December 1995" (1995). Inland Empire Business Journal. Paper 91. http://scholarworks.lib.csusb.edu/iebusinessjournal/91

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VOLUME 7, NUMBER 12 DECE:-1BPR !995 S2.00 At Deadline I

A Cahforma State University, orne $32 7 nulhon 111 re\ enue that auhnes pay too much in Los Atrports to f1x any fin,mCiotltmpropn· Long Beach economic forecast from Ontario International Angeles lntemottional Auport !.mdmg eties. released :-;o,. 30 says Riverside, San SAirport ,mc.I the three other a•r• fees anc.I hould he refunded $5.5 mtl­ However, Ontario cuy offtc1.:lls Bem,mhno and Los Angeles counties ficlc.Is owned hy the Los Angeles lton. Admmistraltve I aw Judge .,,ud they \\ere confident that some "ill lead the Southern C.tltfnrm.t Dcp~rtmcnt of Airporto; was m1sused Burton S Kolko of Washmgton D C $80 m11lion in federal fundmg would regiOn's recovery c.Iunng 1990 ,mc.I over .1 rhrce-yeM span, federal .tudit also ch llsed auport ofltLials for not be cut off for the new, $300 mtl­ 1997 says. usmg lanc.Img fees as o1 re\ enue pro­ hon termmal Byron Ely, Ontano KEYNOTE SPEAKER !\teanwhile, Or,mge Jnd Vcnturot The aud1t, rele,tsed Ot1. 30. found ducer for uty poltce and lue dep.trt­ d1rector of development, pomted out counlles \\Ill lotg slightly behmd, th,lt much ef the money "Was \Hong!) ments. Department of Airports ofh­ that the bulk of fund ng for the pro­ If you Make Just One MARCIA CLARK according to the second annual d1verted to Los Angeles cuy depart c•als Solid the rultng \\Ill he olppcJled JCCt 1s through a spec1al fee to~c.ked "Economic Forecast for Southern ments, su1..h as pohce and fne Bes1des ONl the Cit) of los onto ,mime tickets, ots well as hondo; Investment All Year, SPEAKING ON Californi.t ,md Its Counlles ' The further, the report adv1ses that pre­ Angeles owns the Los Angeles sold bv the ctty of I 05 Angele~ NU)S Ofhc1.1ls of anhncs opcrutmg at report \\oilS releasec.I b) the Oflice of venia live m ures should be tot ken to lnkmoliiOnotl, Palmc.Iale and v.m the Ont,mo 31rport have long c.on­ GENDER & JUSTICE EconomiC Res arch Jt Cal State, av01c.l the cut-off ef millions ol dol­ a1rport Make It In Yourself. tendec.I that the) would support the I ong Beach. lars in federal fund ng for transporta­ Regardmg the f Jer.1l otudtt termmal proJect onl) 1f ttmcluded the "These numhers reflect contm­ tion pwjects, mclud ng the two-hu•ld• report fmdmgs, the lnspedor $80 m1l ton m federal avmtlon funds STOP ued strengthcnmg of the manufadur­ lllg termmal under construcllon oil Generals Off1ce recommended that !'he A1r Tra!l">port A-;.soC!allon, a mg ector, combmed wtth sust.uned Ontano the Federal Avwuon Admm1slrauon Then, m late !'o' ember, a tederal become a beuer watchdog anc.I force DONT' MISS OUT!! ON THE 6TH ANNUAL Conrmued n Page 9 Con11nutd on Pag~ 69 the Los Angeles Department of JUd0 e 1ollowed wtth o1 tentottive rulmg Clo

ecogmzmg the1r contnbu­ C'I!Jpter, each hsted here along \\ tth PomonJ, \\ere recognued a Ye.s, Jt\ that lime ag,un" You 'll he sure to v.antto allend the Inland F:mpm! Bull/It'\.,. Journal\ stxth annual Women & Busmess Expo! llons to "improving the quah­ the orgamzallons for whlth the) drew Outstanding Ph1lanthrop1c;t Thts year's nentts '-<:hedulcd tor f·nday, M.ty 17th, 1996 at the Rtverstdt• Conventum Center. We have a very excitmg program planned for ry of hfe for people 111 the spcctfic pr.use, mcluded Burdelle and I he couple made the lcader'ihtp & I Bu~ine~~ R lhts yeltr's Women Bu tne" Expo. can't remember a spect.tl e\Cnl v.c 've been more cxcttcd ahoutthan the 1996 Women & Inland f:.mp1re," the ••tllonal Soc1cty Helen Bmleau (LeRo> II ) nes Center g•ft that llllllolted the L..eRo) llo~ynes Expo lls our Keynnte Spedkcr is .'\1arcia Clarl- 1 Over 4,000 were turned uv..ty v.hen ~~b . Clark spoke recently at the Long Beach Women's of Fund R.nsmg Execullves honored for Ch1ldr n and htmll] SeT'. 1ces 111 Center's Chant.. ble Rcmamder Conference sponsored hv the Governor\ Offtce. Thts year our proJection wtll he approximately ~~~()() allcndces We arc exctled about the La Verne), Ted Po\\ers (lltllvle"W Annuity Tru-;t l'lanneJ Givmg r~ponse from the busmcs.s communuy to the Women & Busine" Expo. The purpose of the Women & Bw.iness Expo is to bring together four md1V1duals and two organiZtt· profesSional women to learn, share tdc:ts, and establish quahty relattonshtps Wtlh other profcsstonal women who truly destre to improve the t10ns on 'ov 14 ott the Sun Ac.res Ch1ldrens Home m Chmo), Program Also, the B01leaus ha\ e quality of hvmg and dmng husinc"' tn the Inland Emptre. Bernotrdino ll•lton. Included were 17- E L Yeager Cono;trucuon Compan)' helped to further the mtss1on of other year-old Cory Harner of San (the River<;!de Commuml) and local non profit orgamzat10ns, such There are several opportunities to become involved with the Women and Bu\iness Expo 1996!!! Bernardino and longtime loc.1l bene­ Mountam Commumt)' hospttal foun­ s the Mt Bald) Umted Way, • Corporate sponsorshtps (cut-of! date: Jan. 10, 1996) factor £:. L Yeager Construc.hon dauons), Hafif Famtl} Foundauon Pomona Valle> YMCA, Pomon.1 (Umverslt) of La Verne); and Harner Ch pter Amcncan Red Cro s, Tnmty • Booth sponsorshtps (first come, first ser•cd) Company of R1Vers1de fhose singled out by the (Chtldren's rund, San Bernardino). • Adverttsmg tn "special " women's supplement m the Inland l:mp1re Bumu:ss Journal ~SFRL-'s Inland Burdette and Helen Boileau, of Conrmued on Pagt· 69

Please call for further information on tbe above opportunities.

Call now for information, on booth or sponsorship opportunity! ec.Ilanc.Is Centennial Bank Features include a bnck masonry REGISTI{ATION- ""WoMEN & BusiNEss Ex1.. o 1996" broke grounc.l in !'\ovember front anchored at the base of columns R on u n~'\\ h.mk building in hy green marble, arched doors and Rrptntioa rrr iltdad R1vemdc Conventron Qntcr LOCAno!'c l'.!} 8,500-square-foot building 1s going anc.I husines.<> people soon after the 344) Or.. gc Street, R•vcrstdc:, CA Bank of Redlands was acquired by (behind tbc Hotidoy Inn) Conference Rcg.,trallon S'19 per person up aero s the street from Redlands Comp•ny table of (H) at S720 Centenmal's pre ent location at State Pasadena-based Community Bank. MAIL OR fAX PAYMENT AND R£GISTRA110'1 I •m cnclosmg my check I mont) order lor the amount ol S and Seventh streets. Rcdlanc.ls Centennial bank has report­ fORM TO: cc.I eight straight quarters of profit, lnt ..d Empue Busmess Journal Plc;ose charge my (cudc one) M.utcrcard VISA The building, c.Iestgned hy local and 11 received the Fmdley Repo11's 8560 Ymeyard Ave. Sune 360 II hp Date architect Gary Stegemann, is planned Rancho Olcamonga, CA 9 I 730 "Premier Performing" award as well S•gn•turc Artist\ m 11Jering shllws the tunt-{}f-the

OFFICES INLAND EMPIRE • ORANGE COUNTY PAGE 10 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 ••• DECEMB ER 1995 INLAND EMPIRE BUSINESS JOU RNAL • PAGE I I =~~irro~ Wrr®fillfl®\ ~ Fun Co rner~ Try Factoring to Solve Business Cash-Flow Needs by Marie Zdmer by Bruce lloldc11 Frontier Town," said Linda when looking for financing, possibly development, or during a period of vice that it provides to a credit-worthy Arter & lladde11, ln·me because they don't understand it. customer, then the business is a candi­ Sutherland. "Our son, Gary, now 26 rapid growth. These dtfficult times anta Claus-suit sales are slight­ Factoring is one of the oldest meth­ often indicate that a company has not date for factoring. A typical advance is and the technical director at Crafton t's been my experience that equity ly slumping, Abe Lincoln is ods to provide a busmess with working yet established the stability or maturity anywhere from 85 to 95 percent, Hills College in Yucaipa, had fallen financing generally is harder to find emerging as a favorite choice capital to solve it~ cash-flow need~ . It that's required to obtam a loan under depending on the industry and volume S in love with magic at the age of four. and, once found, takes longer to of students facing a book report, and I allows a business to have immediate bank underwriting standard~. of busines.<;. So, I guess we went a little over­ consummate than debt financing. evening clown-class enrollment is ca~h on hand to manage its operations Conventional borrowing increa~es Factoring neither creates debt nor board, and opened a magic store. We Having satd that, it's also been my holding steady at about 40 bozos per more efficit:ntly. Generally, factoring a business's expenses, and normally does it require additional collateral. It's had it for 16 years." experience that some companies, espe­ week. means converting a business's accounts requires additional collateral. very simple to use. Normally, ca<;h can In 1986, the Sutherlands took cially start-up companies, get turned receivable into ca~h by selling invoices Factoring, however, allows a business be obtained for invoices in 24 hours or And, that's just SOME of the longtime Fun Comer owners Gene down for loans because of the loan­ with net 30-day (or les.~) terms to a fac­ to be evaluated on the strength of it~ less, and as often as needed. news down at the familiar Fun Comer and Bud Shadegg up on their offer to underwriting criteria of banks. It's fur­ toring company at a dtscount. accounts receivable, rather than an The key benefit of factoring is the store in downtown San Bernardino, ther been my experience that many sell the historic San Bernardino store. Frequently, cash-flow problems analysis of it~ financial statement. A:o. availabtlity of cash on a regular ba<;is ..6 on West Baseline Road between 'D' businesses don't consider factoring Today, at age 85, Gene Shadegg still occur at the early stages of business long as a business has a product or ser- and 'E' Streets. Actually, if there's visits Fun Comer daily to provide one thing that people who have lived some free labor and good conversa­ in the Inland Empire for any length of tion, Linda said. time know about Fun Comer, it's the "She's like a second mom to Fun Comtr owners Linda and Gary Sutherland check out the inventory of Santa Claus unique store's location. It hasn't hair/beards in their unique downtown-San Bernardino store. many of us around here," Linda from $39.95 to a few hundred dollars. the kids are really worried about hav- changed in 30 years. In fact, Fun added. Comer is one of the few retail outlets And so, what does a $39.95 Santa ing a cheek fall off, and they need to Unfortunately, a costume rental in the region that's been around long Claus look like? get used to wearing them." shop that the Shadeggs owned next enough, and is distinctive-looking "He looks just like you'd think Other goods and services provid­ door to Fun Comer was recently enough, to qualify as an unofficial that a $39.95 Santa would look," said ed by Fun Corner include: destroyed by fire, said Sutherland. landmark. Sutherland. "Actually, people feel The two stores complemented each As for the store inventory, Linda very strongly these days about exact­ other, she added, and Fun Comer • Make-up and mock injuries for Sutherland, who along with husband, ly how a Santa Claus should look. continues to offer only a very limited disaster drills at schools and compa­ Steve, and son, Gary, run Fun Comer, "For instance, it's become politi­ line of goods for rent. nies. The more realistic the fake trau­ refers to the place as a "theatrical cally incorrect for Santa to smoke a "Santas, bunnies and some ma looks, the more the intended les­ Richard Krieb store." Fun Comer certainly offers a pipe. Gloves--usually white ones--are Renaissance (costumes)--those are son usually hits home with the partic­ broad line of costumes, and caters to in. When it comes to hair, we have Inland Empire People about the only costumes that we'll ipants, said Linda Sutherland. "Steve theater groups as some of its best cus­ several different styles of curl, style, is good at making injuries that people rent out," declared Sutherland. "Also, P; adrnit}­ "We first got into the business by feel for what they'd be facing if that minded, a wide selection of Santa il.tr..ttion m 1976 from Rio Hondo a magic store around 1970 in As owners who held their down­ situation really happened," said Community College. His love for Ire cL-..;ert town ground firmly even as scores of Linda. continued to grow, anJ 15 yr:~r.-> ,tgo Kricb shoppers gave in to the pull of the ~ 11 F.ee\m bon~ in l'ulm ~tlb"'­ suburban shopping mall, the • For the "bug" mascot of the San He semi-retired in 1992 and rekx:ated to II~ CoocheUa \ohlley. Sutherlands also have learned to rely Bernardino minor league extensively on their own creativity club, Steve Sutherland is the only Personal: Richanl arxJ hi.'i wife of 35 years, and common sense to achieve retail pl'opI e \\"l'l'l" l1'k c f'r,Ls h at·r. .!.he\', \\ orkl'd "it h u~ to finance man trusted for maintenance and care Sue, have 1\\10 dwghlcrs, a ron. arxl ~ success. of the elaborate costume. The bug's grarilltildrelt. Second only to his wife, hi'> three ne\\ l"mhroider) ·machines. The) g. a\ e us a re\ oh ing After running some business head is carefully constructed of foam ~ pm-.. is gdf. loan \\hkh comerted to a term loan in six months, so \\ e errands one recent afternoon, for rubber, real stitching, and other mate­ Career: Hired by VJIIey ~nt Bank example, Steve Sutherland hurried had time to get t he mach ines hum ming before \ H' had to rials that give the look of an authen­ in fulfiiJment of bank's commitment to back to Fun Comer on a mission--to tic, giant baseball. Steve is called on becoole Ire pemier inO.!p:OOent hmk in Ire 111 ,1ke principai J>a) mcnts. I made a phone tall to get ,1 ensure that he would fulfill one cus­ regularly to maintain the head, which Coochella V.dley. Krieb's OOttking koowledge tomer's particularly rare request in requires tedious unraveling of the acquired in a = spmning three dec~ business crcdit card , and a \\l'l'k later tht credit card came Experieoce 12; centered 310000 I~ arxl time. The task was to carve 26 pairs actual baseball-type stitching to get in the mail_ ,, of "cheeks" out of a special material lr.n:h rnartageJrenl, with recent tiJruiing Cfl to the core of the more common prob­ bl&ness develqxrent via SBA-a naturnl for children appearing in a running lems with the costume. Recently, pogtefiool b him at~ -~ performance of the Nutcracker Suite. Sutherland has worked on developing the latk. in the area putiCipiiJJ1g m the Buslnen Bankft'SfortiMw..tllnce 1884- Fa C.., ,. s..IiM llMIIIIHt!Httlf 'D' 111111 'E' llnttts, m ,.._... for Steve rushed because dress rehearsal To put our hankc.rs to work for )OU, o,q ,_., ill S...,.,.,. .. ._,.,.,.,to IIIOH--.dt/19 tU:IIuiJJ] a special mix of latex paint that he R1lal &uonic Camuity ~ SeMa= pognm and me ci the few tmks call Donald Cavazos at 909 I 948. 24 30. .,.,., was just a few hours away, and, as believes will improve the bug's look ... SBAbll~ Steve himself put it, •1 gueaa some of wilh a fuJJ.Gre 9 immeusely. • THE BANK OF CALIFORNIA INLAND EMPIRE BUSINESS JOURNAL • PAGE 13 PAGE 12 • INLAND EMPIRE BUSINFSS JOURNAL DECEMBER 199S DECEMBER 1995

Inland Empire Business Chronicle Inland Empire Business Chronicle Esperan7AI Munoz Allied Health Academics, 1165 Amt!rican Catering, 1430 Cooley 92501, Timothy Slusarczyk Apple Valley Dental Associates, I On I Computer Training, 25706 CA 91709, Mahesh Vyas 92284, Davtd Todd Trenton Ave., Corona, CA 91720, Drive, Colton, CA 92324, American Solar Network, 626 20162 Highway 18, #L, Apple Valley, Sunrise Way, Lorna L.md.t, C A 92354, A New Beginning Bridal Boutique, Ace Auto, 1624 West 6th St., Corona, Air Advantage, 9846 Arbor Avenue, Pamela Duque Konstantina Alagiannis Dearborn, Redlands, CA 92374, Carl CA 92307, Sang Paik David Lund 52-772Ahar.tdo, La Quinta, CA CA 91719,Joe Jooya Fontana, CA 92336, Ronald Peinado AJioy Precision, 115 N. Dillion Ave., American Ceramics Equipment McWilliams Application Specialists, 2641 21st Century Data Info Center, 922"3, 1\ancy Salazar Achieve All, 68030 White more Rd , Air Comfort, 9266 bpada Ct, San Jacinto, CA 92583, Cruz Luna Sales, 11099 Almond St., Fontana, American Sports Cards, 5777-D Annapolis Circle, San Bernardino, 43114 Corte 1olosa, Temecula, CA A One Grit Co., S203 Alabama AH!., fwentymne Palms, CA 92277, Lydia Hesper"' 92340, CA, Shane Ripley Allstar Appliance, 13356 San CA 92339, Lmda Bowyer Adobe Rd., Twentynine Palms, CA CA 92408, Julie Sheaffer 92.'i92, Donghac 'rum Rcdland,, CA 92373, 1\cwman Bros Hook Air Service International, 1902 Marcos, Chmo, CA91710, Paul American Cinema Stores, Inc., 92277, Scott Johnson Applied Engineering, 1680 Collidge 3D Carpet Drapery l pholstery, \Touch of Entertainment. 25b7 W Acoustical Removal & Texture, Orange 1 ree Lane, #200, Redland.\, Caouette 1299 Galleria at Tyler, Riverside, CA American Sports Works, 6166 St., Corona, CA 91719, Arman 9H60 roothill Blvd Rancho Collcgnte Vtsta, Big Baker, 38578 Oak Glen Road, 729, Blue Jay, CA 92317, Russell 92553, Kathy Zimmerman AguaUfe Water Tech, 18575 Valley Bear City, CA 92314, Deborah Yucaipa, CA 92399, Dorothy Molnar Rankin AceAitenlator, 835W Highway 111, Blvd., Bloomington, CA 92316, Klouzer Apple Valley Beauty Haven, 22021 Arseal Records, 5819 Riverside, Dr., Indio, CA 92201, Steve Samalin Victor Herrera AlliaDc:e Contract Muulac:turing, Highway 18, tiC, Apple Valley, CA Chino, CA 91710, Charles Simmons Ace Alteruton & Starten, 7185 Aimee's HaJr Salon, 219 Goldfinch 23651 Wooden Horse Trail, Murrieta, 92307, Gary Cbacksfield Mohawk Trail, Yucca Valley, CA Lane, RiversiCie, CA 92503 CA 92562, Randall Raley COIIIiltwd 1M Page 18 PAGE 14 •INLAND EMPIRI: BUSINFSS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 15

r------, United Hispanic Chamber of Commerce ! CLASSIFIED ORDER FORM ! l FAX 909-391-3160 l You are invited to attend the Moreno Valley l FAX or MAIL l I I International Membership Breakfast I I Chamber of Commerce l DISPLAy RATES $70/inch; I" mon. LINE RATES: $1 I 6SIIine; 6 Iones 1 on December 13, 1995 at 7:30 am 1 mm. Avg. 30 characters/line. Frequency d1scounts ava1lable for at the Ontario Marriott Hotel, 2200 E. Holt Blvd. l BOTH display & lone. CONFIDENTIAL BOX CHARGE: 1 $2S/onsertoon. Box # will be assogned by the publisher Business The guest speaker will be l card ads can be purchased at a flat rate of $1 SO. Fill out form l below on full. Use addotoonal sheet of paper for ad copy. Type or Nikki Stokes Pomona Inland "Good Busirtcss 1 wnte dearly All ads must be pre-pa•d - no exceptions_ Send \.alley Micro· Enterpnses BUilds a Bcua l check, M.O .. Visa, or M/C. Deadlines: 20th of the preceeding 1 month for the followmg month. Community" I Toptc. Small Business Loans l Category: tor lntrcprcncun, I l Ad Copy: $11 00 Members- $13 00 :"Jon-Members I I All parties will be billed for cancelled reservations. For dctatls call the ~loreno Valley Chamber of Commerce RSVP at {909) 984-6877 at (909) 697-4404 Pluu. bt'lltf '" ""'*"'/'/'"/11/t /•~' '"" t•1 ln"n/

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Amount Enclosed: Ftn: \'\..:nr& u~o our '-'agh: wa... \\\;\nil hdp sort thmugh Jfappyjiolidays Name· LOMA LINDA CHAMBER OF COMMERCE hont into u t;)nw IIUl !>impk po~Wl thl· mau· ur pc»htul rq.,rulutaons, tn sn•t'-'m lit.: kum..:d war:-. ln ~JM:t::cl ~~"-· youth..: most nwnl::v pn~.. o;.tbk . Company Invites you to take advantage of many up mail, anclto ntt thnJtt~h po'>Ull \\"'-' tocn·..: lntSUKS.'">t.:-, that m.ul Address rq.,'nlntlom; to mak'-' un ~o:IT~.:L'li\-.:: n~.·w~ktlcn-t. tnu~uzi.ncs. J•nnno..,., from th e benefits of chamber membership such as: mathng ••... :lfmmk~. ca\it.log... , nr nny oth... -r Coty, State: )Jany po~t.al dwngL::-. lah:r, onr l)lJl.." nf mnil . ()ur ntstumcr-. llt.'llt.:fit ca~k is h1lll ~ro,,ing in WiS~lmn fnun '-'~CP'-'M'-'nn.: we ha\ '-. ohtui.ncd Credit Card #' ___ Phone: Ofh:n lliOl.'h. ~martcr thL·n tla· Pc~t frum wurku~ Wtlh l)h.' Pc~t ()m(:l..' • New Business Contacts through networking at weekly Offi~.:c. U:t nur wi...tlom hdp you wurk Breakfast club, mixers, and quarterly seminars. Exp. Date: If \U\l m:+..·d hdp \nth u mail· ~umrt'-'r nut hankr. 'JCJnwcula Chmnber in~ front fi,OOO l'' 5 mtlhon pln·cto>, To Marl Thrs Form. Send to • Referrals. we can ~·n· '-· you. INLAND EMPIRE BUSINESS jOURNAL • Affordable advertising opportunities for members and ...... 11~60 VtrteyorcJ Ave SUIIe 306 Southern Cafifomia non-members in our semi-monthly newsletter that is mailed I~Onl ho C ucornunyo 91 I JO of Con1nwrce 'Bintfery & Mailing Inc. to every Lorna Linda residence and business (8,000 circulation). Phone Orders Accepted Coli (909) 48.1 9/6~ 10661 Bus1ness Dr, Fontana, 92337 '9m a:-a-.;ooo For turther inform.1tion. c.1ll the ch.1mber office .1t 27-150 J 11e: 1\ocul• ,')uiw 10-1 -Ten1r·{11/a, (909) 799-2828 Crest LodQe Mand ~~· n l (909) 829-1949 FAX (909) 829-1959 (' I 02-'591 0 ounUltn ~<:ec!!or Quaint, cozy cabins and cottages, Seasons nestled among tall trees. Why should you Join the SEEKING MARKETING ~·~ Montclair Chamber of Commerce? PROFESSIONALS FOR A Sal.& 7~ • jP.,u,e ~ ~ Kitchens • Fireplaces $100 MILLION it:tJ4.t s~ s~ The answer Is simple... CORPORATION IN A 1/utu. ?t-4. it:etuw.e It's good for business. Cable TV • Heated Pool MULTI-BILLION DOLLAR YOUR business! INDUSTRY. MANAGEMENT AARP Discounts • Honeymoon Packages & TRAINING EXPERIENCE 'lnV • Networking • Midweek Bargain Break Rates PREFERRED. MAKE THIS THE • Referrals • omn1erce BEST CHRISTMAS EVER. 7k~~~ • Assistance • FIND OUT WHY. 7H7~ Call for Reservations and Information ... 1 (800) 896·6424 for more Information e.a (909} 391-1015 about membership (800) 675-5848 • (714) 338-2418 call (909) 624-4569.

1 F.nst Rcdlrutds BoulcYard (909) 793-2546 23508 Lake Drive • Box 22 • Crestline, CA 92325 SUBSCRIBE NOW! Subscribe for two years to the Palm Desert Hosts SK Run Inland Empire Business Journal and receive complimentary our { .S. \. '\ational :\ll'n's Championship 1996 Book of Lists resource publication (value: $27.50) Yes, I want to subscribe to the Inland Empire Business Journal One year $24 annual subscription fJ For 2 Year Through 12-Year.()ld Children fJ Pre School, Kindergarten And Enended Day Care* Two years $48 subscription, plus complimentary 1996 Book of lists Open Women's Run fJ State Lic:eosed Facility Wrth Trained Montessori Tcachen fJ Special Math a: Rtading Skills fJ resource publication mber 10, 1995 fJ Art, Music, CI'UIM E%pcricntt ft Air Conditioned Facility Wrth Large, Shady Play·Yatda fJ 1996 Book of lists only $27.50 + $2.50 shipping and handling 8:00a.m. Above All ... It's Desert Hot Springs *Open Year Round From 6 am To 6:30pm fJ Tnnsportation To And From Public Scbook fJ Please send information about advertising in the 1996 Book of lists Palm Desert fJ Swimming Lasooa In In-Houst Swim School fJ Or, charge to my credit card: 0 Master Card 0 Vi so Invitational Relax in the peaceful foothills high above GREAT SUMMER CAMP * AFFORDABLE FEES Civic Center Park Wb..t our P•f"mR ~- Credit Card Number Exp. Date ___ !0:30 a.m. the valley floor... just 16 miles from Palm Springs "l•AIIt to~ "'!liiiUrtptatitN/k to yot~foriMviN8811iikJ my two thiJilnN Company ______tltrot~aboNt their ,.on ;,.portANt All# cnui•l ye•n i11 ullool. Wt tAll Nntr ,.,,_, ,.,, ill A"!AMotl""'tn' WMt yoN Mre #141!UfiwftN1'cllililrtN ... " Name Come see how nature makes our rejuvenating hot mineral waters. "1 ,.,.., ..6iN to thuj ,...fo, tW IUh•Nt•IJ# ,.,. •NiltW Mlfffi

______... - ~ T DECEMBFR 1995 INLAND EMPIRE BUSINESS JOURNAL· PAGE 17 PAGE 16 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER I 995

Inland Empire Business Chronicle For the Best ~usic Robert Earl Griffin Sr., dba David Michael Land, Betty Jean Irrigation AMI, 1451 5th Street, $510,650; Chapter 7. Griffin Financial. dba Griffin Land, dba Balloons "U" Love; 860 Norco; debts: $177,065, assets of the Realtors, 310 E. Philadelphia Sp. West 6th St., Ontano: debts: $147,550; Chapter 7. Robert Danilo Jiron, aka L. Jiron, 87, Ontario; debts: $30,838, assets: $217,371, assets: $186,950. Ana L. Jiron, dba Computer 70's 80's & 90's $5,161: Chapter 7. Karen Marie Batterton, fdba USC Education Center Inc., 14945 ' Robert S. Macias, dba R S M Academy, 21270 Olive St., Manzamta Drive, Fontana; debts: Edward T. Harrell, Jacqueline A. Gardening, 7368 Greenbriar Place, Wildomar; debts: $13,558, assets, $259,804; assts: $138,094; Chapter Harrell, dba Harrell's Furniture Rancho Cucamonga, debts. $11,950; Chapter 7. 7. Refinishing, 6474 Citrine St., $172,002, assets: $157.350; Chapter Rancho Cucamonga: debts: 7. Charles Barrett, dba All Anshuman Kumar, aka Abhu CJ(g_~ lOlJFH. $252,726 assets: $20,000; Chapter 7. Plumbing, 683-lO Concepcion, Kumar, aka Reena Kumar, fdba Rudy Mireles, fdba Mireles Cathedral City: debts; $358,922, Reenas India Sweets and Spice, Morris Henry Hilleary, fdba Enterprises, 13209 Morntng Sky assets: $209,980; Chapter 7. 3682 Whirlaway Lane, Chmo Hills; YOUR CONNECTION Wiklund Real Eatate, fdba Blue Court, Victorville; debts: $252,515, debts $387,850 assets: $175,800; 24 hrs. a day Jay Mortgage, Fdba Blue Jay assets: $122,810; Chapter 7 Stephen Dwayne Boyd, Deborah Chapter 7 Escrow, dba Brentwood Mortgage, Jean Boyd, dba Boyd Realtors, 335 Brentwood Drive, Lake Kevin Rainey, Sandra Rainey, 5604 N. Acacia St, San Bernardino: Pat A. Claro Lipka, aka Patty Arrowhead: debts: $287,362, assets: fdba California Textiles, 14460 debts: $315,597. asseb: $254,725: Claro Lipka, fdba Harp Center $170,940: Chapter 7. Quail Ridge Drive, Riverside; debts: Chapter 7. West Coast, fdba Los Caballos De $126,309, assets: $15,600; Chapter Exaltacion, 3618 Almar Mesa Walter L. Hill, fdba Hill's 7. David P. Burnach, Shelly A. Drive, Hemet; debts: $350,350, Cleaning Service, 1077 Deep Well Carter-Burnach, dba contractor, assets $244,350; Chapter 7. Road. Palm Springs; debts: $63,842, Haskie Roark, fdba Haskle's 3677 Meyers Road, San Bernardmo: assets: $2,610: Chapter 7. Horse Transport, 25454 National debts: $223,055, assets S183,620: Milton Malcom, Evelyn Malcom, FOR up to the minute News, Weather, Traffic Trails Hwy., Helendale: debts: Chapter 7. db a Malcom's Auto Repair, 10913 Dirk B. Jahelka, Catherine R. $152,593, assets: $168,420: Chapter Bartlett Ave , Adelanto; debts: AND The Music that Everyone at Work Jahelka, dba Signature Cabinets 7. David W. Calzaretta, dba I E $261,158 assets $80,000; Chapter 7 and Construction, 1:142 East Big Signs, 347 Lakeside Ave., CAN Agree On! Bear Blvd., Big Bear: debts, a~sets Pedro Sando\·a, dba La Chinta Redlands, debts: $32,861, assets: Saroosh S. Matolan, dba schedules not available; Chapter 13. Restaurante, 20630 Castillo Ave .. $8,250: Chapter 7. Landscape Senice, 3780 La Sterra Perris; debts. assets schedules not Ave., #410, Riverside; debts: Request Line 800-832-0208 Business Line (909) 927-8099 Rich Michael Jude, fdba .'\talibu available; Chapter 13. Lee Etta Carter, dba Charles S. $185,441, assets: $153.550; Chapter Suntan Center, 3616 Gay Way, Carter Jr. Investments, dba Ivory 7 Riverside; debts: $262.638, assets: Bobby Rollene Simpson, Carol Coast Investments, Ltd., 788 Libby Ontario Redevelopment Names Manager 139,300; Chapter 7. Lee Simpson, dba Simpson Drive, Riverside: debts; $262,074; Robert J. Me Fadden Jr., Karin years of good work and patience assets: $110,445; Chapter 7. G. McFadden, aw McFadden & d off in November for Robertson New Building Permits Manning, PLC, Associates, 68612 owe, who was named as the city of Financial Planning Coupon Robert A. Contos Jr., Sylvia G. Durango Road, Riverside; debts: Ontario's new economic development $500,000 or Larger This coupon entitles you to a free financial plan with one of the Cantos, dba Cantos Enterprises, $154,838, assets; $24,902 Chapter 7. manager. NEW OFFICE BLDG. 25962 Hinckley St, Lorna Linda; City officials cited Howe's "extensive Registered Representatives. Your plan will cover such areas as: COMM'L OWNER: Granite Construction Co., 275 N. El Cielo, Palm debts: $272,322; assets: $216,875; Betty Jo Me Ferson, fdba Me economic development background" in • Portfolio Analysis Springs, CA 92262 (619) 320-7237. Project: 38567 Monroe St.. Chapter 7. Ferson and Shafer, CPA's 29733 announcing their choice for the administra­ C • Education Analysis Indio. Nightview Circle, Temecula; debts; tive pc& Howe has spent the 1990; work­ CALIFORNIA FEDERAL.~!$ • Retirement Funding Analysis Anthony Defina, Gwenneth $276,398, assets: $168,482; Chapter OFFICE/INDUSTRIAL BLDG. ing for Ontario, where he's filled a wide • Estate Tax Analysis Frances Defina, fdba Gwen 7. OWNER: Schaeffer Industries, 3030 Dulles Dr., Mira Lorna, CA variety of redevelopment project manage­ Defina's Ladies Fashions, 41167 Financial Services Available Through INVEST Located At 91752. Contractor: John Carter, 108 W. Heald #13, Lake Mathews, ment positions with the agency that he now CA 92530 (714) 676-0922. Project: 3030 Dulle' Dr., Mira Lorna. Mayberry, Hemet; debts: $401,360; Joshua Montano, dba residential heads. Robertson Howe CALIFORNIA FEDERAL BANK assets: $118,950; Chapter 7. remodeling, 851 East 2nd St.. San Howe's promotion puts him in charge 794 SOUTH "E" STREET • SAN BERNARDINO. CA 92408 (909) 884-6456 F1n1nt"11l ScrwJCU prOO~a:u. dll;nd tbwu'h Cal Fc:d lm.wano.... ~IK~. Inc •llkl CFIS l~ut¬ St.:rv.c..:a S...'CUflli<.'S nllcr..-d FOUNDATION BICARB DRYER; APPL DAVY MCKEE Bernardino, debts. assets schedult:s of coordinating the city's efforts to retain advantage ofsome key projects now under lhrnu~ INVEST Fnu.nc1al c.. rpnrah<>n. 1 n:Jttk:r~"d t-rok.-r\kakr 1'-t...mN:r "'-ASO. SIPC CORP, 510!866-6376 Robert L. Elliott, Linda A. Elliott, not available; Chapter 13. and attract business. Toward that end, construction and leading, hopefully, to a OWNER: North American Chemical, 13200 Main St., Trona, CA fdba Top Hat Cage Company, 893 Howe said that he hopes to take burgeoning future economy.A 93562. Contractor: Aasgard Constr., 82700 Trona Rd., Trona, CA Kimbark Ave., Devore; debts Richard K. Moore, June F. Moore, 93562. Project: 82090 First St., Trona. $155,573; assets: $99,532 Chapter 7. dba The Best Graphics Group, dba Onsite Concepts Inc., 7H621 5 SFR'S FROM S87.3M TO SI04.9M Steven B. Ferguson, Ruth E. Gorham Lane, Bermuda Dunes; OWNER: Watt Homes, 2716 Ocean Park Blvd., Santa Monica, CA CHRISTMAS MAGIC! Ferguson, dba Information On debts: $691,240, assets 188.530; 90405 (909) 694-0870. Project: 35660-35685 Carissa Ct., S Wildomar. Line, 8101 Thoroughbred St., Alta Chapter 7. Put some magic in your Lorna; debts, assets schedules not Christmas party! 4 SFR'S FROM $92.3M TO $122.5M available; Chapter 7. Thaddeus J. Nagy, Nancy A. Nagy, OWNER: Forecast Group, 10670 Civic Center Dr., Rancho dba Chino Office Supply, 1403 S. • Corporate Functions Cucamonga, CA 91730 (909) 987-7788. Project: 33190-33220 Edwyn R. Fogg, Bonnie S. Fogg, Dahlia Ave., Ontario debts: • Private Parties Camino Rubano, Temecula. dba Looksorkeys and Fogg, dba $278,570, assets; $201,200; Chapter Inland Empire's newest full-service bridal salon! Shear Image, 25845 Blacke Drive, 7. S. Earl Statler 13 SFR'S FROM $153.6M TO $178.6M Moreno Valley; debts: $161,060; BRIDAL • TUXEDO OWNER: J. M. Peters Co., 4100 Mac Arthur Blvd. #20, Newport assets: $112,255; Chapter 7. Wayne Craig Schalk, aka Wayne Beach, CA 92660 (714) 622-8400. Project: 45276-45385 Camino Magician Graig Schalk, fdba The Mall Bridesmaids • Mother of the Bride Monzon, Temecula. Ira C. Hamilton, aka Kelly Factory, 811 Pat Place, Hemet; Member of the Formals • Prom • Quinceaiiera Source: One Step Ahead . Hamilton, Jill Cleaver Hamilton, debts: $H3,750, assets; $6,110; Hollywood Magic Castle Inti. Brotherhood of Magicians Alterations Tuxedo Rentals Custom Made (800) 429-2220 or (714) 725-0711 fdba Golden Hawk Financial Inc., Chapter 7. Specialist Dresses 1375 Santa Ysabel, Desert Hot BOOK YOUR PARTY EARLY (909) 889-1498 Designer Bridal Gowns Fax: (714) 642-7610 Springs; debts: $3,686,336, assets: PAGE 18 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER I 995 DFCf:MBER 1995 !NI..N'-iD I MPJRF BUS!Nf·SS JOURNAL • PAGE 19

Inland Empire Business Chronicle Banking on the Inland Empire for 1996 Contmut!d from Pag~ 13 B & D Distributors, 2205 Juneberry Bananos Jewelers, 3132 Flonda Valley, CA 92223, Suzanne Jobe Art Maratas Contractor, 8955 Ave., Hemet, CA 92545, Donna Ave., Hemet, CA 92545, Norma Beaumont Beauty Supply & Salon, The nght team of advisors and already deserving of our interest and I am convmced that turning our Digger Pine Dr., Rtverstde, CA Barber Varuas 1663 E. 6th St., #A, Beaumont, CA l>y C orcy Po11o, 92508, Arthur Maratas B & D Electric, 275 S. Arrowhead, Bank Shot Billiard & Dart, 83232 92223, Corey Whang consultants can also help on the bust­ admiralton. Their current success, gen­ attention and energy to the Inland ~kc Prt·\·Idcnl, Capital Aucl .~dunugemc:nt Art lliasures Guild, 7387 Pasilo San Bernardino, CA 92408, Don Ave., #44, lndto, CA 92201, Michael Beaumont Cleaners, 105 W 6th St., ness owner's end. The team can pro­ erally by v1rtue of a pos1tive cash flow, Empire can ensure a measure of pros­ Ave., Rancho Cucamonga, CA Davts Blatr Beaumont, CA 92223, Rosalba vide investor relations to ensure that commands attention in the fiscal perity in 1996. A~ our local ventures 91730, Billie McConnell B & G Equipment Rentals, 500 E. Banning Auto Dismantling, 555 E. Urena investors and equity partners are arena. Yet, 10 a number of ways, these become successes, so will those Artist's Corner, 382 N. Palm Valley Blvd., Colton, CA 92324, Ramsey, Banning, CA 92220, Bedrosian's Tile Building Supply, he 1996 foreca~t for the Inland mformed and confident in the progress ftrms are the ones most in need of employed and empowered by them. Canyon Dr., Palm Springs, CA Ricky Berno Michael Brown 35688 Cathedral Canyon Rd., #101, Emptre economy looks to be of the business. Another key ingredi­ complex financial arrangements. And, 92263, Gregory 0 . Lee B & J Enterprises, 154 S. Second Bargains, Bargains, 1035 N. Cathedral City, CA 92234, Paragon T nne of growth and develop­ ent of the mix is the right source of they in turn can pro\ tde many ncv. Capital Asset Afanagemelll of Ascent Enterprises, 5015 Canyon St., Blythe, CA 92225, James Elmwood Ave., Rialto, CA 92376, Industries ment. Toward that end, each business capttal. Structure of financing, and the opportunlltes for their owners, equtty Temecula pr011de1 5er~1ce~ to Crest, #205, Riverside, CA 92507, Dtckens Barbara Bogan Benchmark Audio test Services, owner, budding entrepreneur and timing of tis infusion, are crittcal to partners and future investors. Through im·eHon and bu5ine~s in the areas oj James Gilbert B & L Liquor, 23851 Lake Drive, Barnyard Cafe, 475 E. Stetson, #H, 7097 Lion St., Alta Lorna, CA mvestor should be convinced of thts. success. the right investment hanking connec­ finance, a1set protection, im·e\lmem Ashley's, 3789 Mission Inn Ave., Crestltne, CA 92325, Deok Lim Hemet, CA 92546, Gerald 91701, Charles Horton What is the reason for a posuive Of course, many up-and-running tion, such a sttuatton can he a strong bank1ng and managemt:/11 Corey Riverside, CA 92501, Arthur Forbes B & L Resilient Floor Co, 10768 Neuenburg Benchmark Industries, Inc., 1880 outlook? Inland I::.mpire corporations, wtth or source of economtc growth for the Pono cw1 he reached at (909) 693- Asian American Partners, 2809 Fremont Ave., Ontario, CA 91762, Barstow Koi Farm, 42072 Silver Iowa Ave., #100, Riverside, CA Here tn the Inland Empire, we without economic advisement, are entire regton. 1644 ~ Lenwood St., #A, Barstow, CA Bob Bouchell Valley Rd., Newberry Spnngs, CA 92507, Charles Sprague have diverse geography, demography, 92311, Daniel Gorge B & M Counter Tops, 11993 92365, Mu Liu Bendis Companies, Inc., 20970 socto and economtc strata, and busi­ Aspire Custodial Services, 14564 Magnoha Ave., #E, Riverside, CA Baskets & Bows, 24682 Vista Verde Park Hill Dnve, Perris, CA 92570 ness bases. We have resort and bed­ Pony Trail, Victorville, CA 92392, 92503, Tony Mozeno Dr., Murrieta, CA 92562, Jenmfer Beneficiary Resales, 29360 Carmel Richard Gephart B & M Machinery Company, Kazemter Rd., Menifee, CA 92584, Robert room communtttes, da1ry land, wine Associated Business Consultants, 9300-JB Nania Dr., Rtverside, CA Baskets by Design, 22250 Kentfield Parker country, busmess parks and interna­ 35345 Wanki Ave., Wildomar, CA 92503, George Bilbia St., Grand Terrace, CA 92313, Berdoo Quality Landscape Service, tional air service. There are technology 92595, Renee Opperman B & R Enterprises, 28500 Via Yumna Alt 3458 Garden Dr., San Bernard10o, corporatiOns and manufacturers Astro Building Maintenance, 261 Princesa, #D, Murrieta, CA 92562, Baskets Galore, 124 E. Highland, CA 92404, Doug Roberts requinng labor forces from unskilled Fogg St., Colton, CA 92324, Daniel Robert Wilson San Bernard10o, CA 92407. Jean Berk Associates, 85 Lakeshore to white collar professionals, and retail Santos B & S Consulting, 47981 Pala Rd., Williams Drive, Rancho Mirage, CA 92270, and service busmesses provtdtng yet Audio Evolution, 27498 Enterprise Temecula, CA 92590, Robert Baskin Robbins 31 Ice Cream, Robert Berk more JObs along with the goods and Sometimes we ju'r don't Circle, #1, Temecula, CA 92590, Hemme 3760 Tyler Ave., Rtverside, CA Berrey Engineering, 31190 Indtan servtces that we who ltve here destre. have rime ro sign documents or Ruhen Valloza B & T Electric, 3465 Honeysuckle 92503, Wilmer McFarland Summer Rd., Temecula, CA 92591, 1l1rough all of this runs a common make important deposits at the Audio Zone Custom Auto Access, Ave., Chino Hills, CA 91709, bank. That's why our bank IS Baskin Robbins 31 Ice Cream, 712 Jeffrey Berrey thread--MONEY. 9530 Sierra Ave., Fontana, CA Richard Jepewa) K Main St., Corona, CA 91720, Bertram Auto Sales, 15271:1 7th St., Foothill Independent Bank. Call it capital, equity, assets, loan.s, They want our business and are 92335, Roy Clark B C Drywall, 42155112 Big Bear Wilmer McFarland Victorville, CA 92392, Jimmie Veal Aunt Kattie's, 448 North ''G" St., Blvd., Big Bear Lake, CA 92315, debt, budgets or platn old cash. w1lling tO travel w our place of Baxter Enterprises, 23617 Parkland Best Family Care, 10225 Bonita business ro keep ir San Bernardino, CA 92410, Jetaune Chris Edwards Ave., Moreno Valley, CA 92557, Ave., Riverside, CA 92503, Pavel Without it, none of us prospe~. and Drake B C Lake Villas, 29400 Rancho Barbara Baxter Rocas the road to it is paved with the wise Foothill also prov1des a long Aunt Pitty Pat's Attic, 14910 Perris California, Temecula, CA 92591, Bayard Out Consulting, 13839 Best Motel, 1900 Needles Highway, employment of the aforemenlloned. list of business sen·ices such as Blvd., #Kl, Moreno Valley, CA William Johnson Rodeo Rd., Hesperia, CA 92345, Fontana, CA 92363, Mahmud For indivtduals with discretionary affordable on-line banking, 92553, Alice McCray B J's Board & Care Home, 12778 Bayard Rout funds at present, I see no better way to company d~rect payroll, simpli­ Ulkanm fied SBA Loans, fast construc­ Aus·am Seminars, 2558 Devonshire Witherspoon Rd., Chino, CA 91710, Bazaar, 909 E. 6th St., Corona, CA Best Video Care, 1481 Erin Ave., secure returns than to invest tn local tion loans and asset based lend­ Rd., Riverside, CA 92507, Paulyne Gloria Cabebe 91719, Ramon Ponlanillo Upland, CA 91786, Trong Truong ventures that he or she can use, pro­ ing rhar carer to the customers' Blizzard B K Crafts, 27750 Newport Rd., Bear Ceramic Tile, 16056 Tude Rd., Best Video Care, 9734 S. Central mote, enjoy and take pride 10. needs. Austin Enterprises, 33286 Baldwin Menifee, CA 92584, Bonnie Apple Valley, CA 92307, Rtchard Ave., Montcla1r, CA 91763, Trong However, the proper qualification of With over rwenry years oF Blvd., Lake Elsinore, CA. Paul Kranquisl Sherron Truong prospec11ve mvestor and subsequent serving the LA and San Bernar­ B K Fabworks, 151 S. Wineville, Bear Claw Cabins, 586 Main St., Better Hearing Aids, 3701 Memll investor relations, along with a suit­ dino counties, Foothill knows #K, Ontario, CA 91761, Barry Big Bear Lake, CA 92315, Joseph Ave., #24, Riverside, CA 92506, able venture, are paramount. customer \ervice is important. Karakas Spoto Jeanne Putnam Thev know us when we walk Today's entrepreneur and small B L S Management, Inc., 6903 Gala Bear Creek Travel, 32395 Clinton Better Life Publishing Co., 54295 rhru. the door, and won't charge business owner needing start-up us ro speak with a teller. St., Highland, CA 92346 Keith Rd., Wildomar, CA 92595, Village Center Dr., Idyllwild, CA Baskin Robbins, 2210 Griffin Way, Debbie McGowen ancVor working capital can no longer 92549, George Bulik So if your bank seems #105, Corona, CA 91719, Jim simply stroll down to the local bank Bear Mountain Distributing, 1133 Beverly Tannenbaum lot., 38876 reluctant ro visit you when you Bootsma W. Big Bear Blvd., Big Bear City, Gladiolus, Palm Desert, CA 92211 for loan approval Unfortunately, in need them, find our how vou B. Robert Claim Service, 22440 CA 92314,James Klawiller Big Bear Central, 426 Eureka Dr., the wake of the savings & loan deba­ can make Foorhdllndepe~denr Silver Dollar, Corona, CA 91719, Bear Services, 69020 Aliso Rd., Big Bear Lake, CA 92315, Mark cle, things are constderably different. Bank .. your bank. Barry Hegrenes Cathedral City, CA 92234, Therese Hannah Maybe you've heard someone recently \ For mote mform.won call Band D Specialties, 1400 Barton Riley Big Bear Magazine, 667 Holmes say something like, ". .if I had that (800) 500-BA1':K Rd., Redlands, CA 92373, Bryan Bear Valley Jeep Tours, 40-977 Big Ave., Sugarloaf, CA 92386, Alvin much, I wouldn't need you." Ostaszewski Bear Blvd., Big Bear Lake, CA Scharnhorst On the other hand, though, how ,\!ember I·DIC. @ ~atAIND~tth•e Restyle, 6770 Astoria Baby World Creations, 17920 92315, Dennis Lovingfoss Big Bear Motors, Inc., 41948 Fox would any of us like to have been a Riverside, CA 92503, Thomas Lariat Dr., Chino Hills, CA 91709, Bearaw Studio, 1437 Raemee Ave., Farm Rd., Big Bear Lake, CA 92315, friend or relative of an up-and-coming Lucy Frias Redlands, CA 92373, Robert Yslava James Slemons entrepreneur, such as Bill Gates, when Baby World Creations, 251 W. St. Beardsworth Construction, 696 E. Big Ben Ribs, 3484 2nd St., Norco, they went looking for fund~ to develop Francis St., Ontario, CA 91758, 9th St., Upland, CA 91786, William CA 91760, Nelson McKay Lucina Frias Beard~worth Billboards on Wheels, 21635 a winning concept or product? Bad Play Sportscards, 7028 Bears & Friends, 38480 Oak Glen Eucalyptus Ave., Moreno Valley, CA Gaining such fund~ enables a husi­ Coastndioa. 20241 Newton Magnolia Ave., Riverside, CA 92506, Rd., Yucaipa, CA 92399, Mary 92553, David Dorsten ness to start, and investors to join in on Corona, CA 91719, William Soza Michael Woodall Bronson Bison Auto Center, 22367 Highway the ground floor Competent legal .md 635 N. Euclid Ave., Ontario, Baker Gunite Company, 15613 Beaumont Bargain Boutique, 1100 181 , Apple Valley, CA 92307, Steven financial professiOnals savvy to the 91764, Huynh Tuoog Boyle Ave., Fontana, CA 92337, E. 6th St., Beaumont, CA 92223, Ware rigorous necessary procedures can u~ 2246 Naples Marilyn DJoy Bak Gilbert Stavely Blacksmith Transportation, 1675 provide effective guidance through Mentone. CA 92359, Tony Baiiooa Haven, 5222 "D" St., Beaumont Bargain Boutique & N. Pennyslvania St., San Bernardino, this "search-and-invest" maze. Chino, CA 91710, George Quintero Thrift, 40605 Grana Ave., Cherry CA 92411, David Smith a PAGE 22 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 23

Courts Strict with Employers Who Fail to Accommodate Workers' Religious Beliefs The Industrial Accident: ~ How to Avoid Fines, Prison Terms for Your Company and Managers ~ byKmJHansen vices. The employer offered him a day employee's religious beliefs. The employer must attempt by Stepha11 G. Saleso11 off each week to attend church, but he The employer meets its legal accommodation before taking any go to jail" c o de sec tion. ness thro ughout the managerial be conducted; and consideration "we need to be free to demanded three. The Department of obligation when it reasonably accom­ adverse action against an employee. Unfortunate ly, that adage might staff regard1ng training, safety o f disciplining any relevant par­ ithout question, a run our business as we Fair Employment Housing ruled in modates the employee's belief; but, if The employee doesn't have to propose prove to be too true. a nd relev a nt code sectio ns that ticipants should be explored. serious indus trial see fit," the president favor of the employer. accommodation fails, the employer a specific accommodation, but must Section 387 requires m a n­ might a pply to a manager's co n­ Most importantly, copies of of a Fortune 500 company told me Federal and state law protects must show that it couldn't accommo­ cooperate with the solution suggested W acc1dent can result in agenal employees under threat duct. all relevant records should be from across our conference-room employees and applicants from dis­ date without undue hardship. by the employer. If the employer drastic consequences for a com­ of civil or criminal prosecution In general, the very first made If a search warrant is table. It sounded good, but it wasn't charge, failure or refusal to hire, and To be a religious belief, the "reli­ makes no attempt to accommodate, the pany as well as its managers. In to inform o n their co mpany's Items ~ o ught 1n a ny inves tiga­ later served, the company will right. His company had fired our client other adverse discriminatory actions giOn" doesn't have to be formal or have employee has no duty to cooperate. this day of mult1-layered regula­ unsafe work practices If they tiOn by Cal-OSHA and most then possess copies of all of its from a sales position because she asked because of their religious beliefs. The written doctrines. Extreme views are If the employer proposed a reason­ tions and regulatory bod1es, it don' t, the law imposes penalties other governmental agencies are documents and not have to seek to be off for her day of worship. law also requires an employer to not protected, however. In one case, a able accommodation, the employee would not be uncommon for a of up to three years in state traming records, to determine the largess of the local law When the company wouldn't take accommodate an individual's religious court dismissed an employee's claim of doesn't have to accept it. If the employ­ single industrial accident to prison and $25,000 fines for whether the 1njured worker enforcement agency 10 order to her back, we sued A month later, the beliefs and practices, unless the accom­ discrimination based on his "personal er's solution doesn't solve the conflict, spawn a civil penalty proceed­ managers, and $1 million fines received proper and/ or adequate get cop1es of Its own records. company gave her a better job with modation would impose an undue religious creed" that cat food con­ the employer must accept the employ­ ing under Cal-OSHA, a workers' for corporations. Most Signifi­ training prior to the mjury. If Industrial accidents must be back pay and retroactive benefits, and hardship on the employer. tributed to his well-being and work ee's proposal or demonstrate that the compensation proceeding, and cantly, company personnel these records are lacking, the taken seriously by all con­ paid her attorney's fees. The employer must provide an performance. proposal would cause an undue hard­ (and most significantly) a crim­ ranging from corporate officials bloodhounds usually catch the cerned, and comprehensive Several years ago, I represented opportunity for employees to meet The Federal Ninth Circuit Court of ship. inal prosecution under the labor on down to line supervisors are "scent," and they don't let up planning needs to be done another client who was fired by a local their religious requirements while Appeal North jurisdiction over Arguments are sometimes code and/ or penal code. all subject to the enforcement of until further prosecution results. BEFORE an accident occurs. charity after eight years of employ­ keeping their job. California has limited an employer's advanced that religion is a matter of Thus, planning and prepara­ Section 387. Thus, following an accident, Through careful preparatiOn and ment, because he wouldn't work on his To be protected by the law, an right to inquire into the employee's choice and not something that a person tion for the handling of an There are three key points the company should immediate­ the defining of clear objectives, religion's day of worship. employee must provide the following: beliefs only to the extent that such is born with (such as race or gender), industrial accident should be about Section 387 to remember: ly convene its crisis manage­ companies should be able to "If you feel that strongly, you • That he or she has a bona information permits the employer to and shouldn't be protected the same similar to that in dealing with a first, the sectiOn is susceptible ment team and notify its local control the damage, minimize ought to be a minister," a board mem­ fide religious belief. understand the existence of a conflict way. That's an interesting philosophical war, establishing clear objec­ to broad interpretation; second, counsel, Cal-OSHA and the the frequency of accidents, and ber told him I sued for him, and the • That the employer was between the employee's religious prac­ question, but it's not the law. tives at each stage. there is no clear and safe harbor company's insurance company. lessen their liability potential charity settled for cash and a clean ref­ informed of the belief, and that it con­ tices and the employee's job require­ Employers should be sensitive to the Unfortunately, when the battles regarding what is o r is not a Also, the company should should an accident occur. erence. He obtained a better job from flicted with the job responsibilities, and ments. religious beliefs begin, most companies are ill­ non-reportable risk; and third, begin, under legal gu1dance, to another employer. • An adverse job action (such Whether or not the employer vf their employees. equipped even to recognize the the act leaves much to the dis­ prepare reports and obtain state­ Stephan G. Saleson is a Recently, I represented a Corona as discharge or discrimination) was agrees with the employee's beliefs is enemy. That's because your foe cretion of the prosecution. ments for the attorney's use. In partner 111 the law firm of business in defending a fair employ­ taken against the employee because of melevant. For instance, Catholics, Kent A. HaiiSen is managing attor­ won't necessarily be someone 10 To protect itself from the addition, a press release should Gresham, Varner, Savage, ment complaint brought by an employ­ the belief. The burden then shifts to the Presbyterians, Latter Day Saints, ney ofthe Corona law finn ofClayson, uniform, but rather someone perils of the civil and criminal be prepared; a rev1ew of person­ Nolan & Tilden with offices in ee after the employer refused to give employer to show that it made good Jehovah's Witnesses, Hare Krishnas Mann & Yaeger. His practice empha­ carrying a business card identi­ justice system, each company nel files of the injured workers Riverside, San Bernardino and him time off to attend religious ser- faith efforts to accommodate the and Muslims are all protected. sizes employment and business law.£ fying them as a special investi­ should be ready by having a cri­ and anyone else involved should Victorvtlle . .Jt. gator with either the county sis management team already in District Attorney's office or the place. Prior to an accident, con­ Bureau of Investigation within sideration should be given to (1) "We're the best in our business at helping you be the best in yours!" Extend Your Labor-Management Relations Horizon Cal-OSHA. under what circumstances l In any event, these are indi­ would an 1nternal accident An Invitation To Membershtp viduals who will descend on report be done; (2) who will be your company's accident scene dealing with Cal-OSHA and INLAND EMPIRE CHAPTER with the sole intent and purpose other governmental agencies; OF THE t : 6 to gather evidence of possible (3) who will be in charge of INDUSTRIAL RELATIONS RESEARCH criminal activity so that appro­ press and media relations, and STAFF CONTROL, INC. priate charges can be filed. what will be said; (4) who is ASSOCIATION The specific mission of the the company's legal counsel in TWENTY BRANCH OFFICES SERVING SO.CAL. SINCE 1983 Cal-OSHA Bureau of such situations; and (5) are the • Practitioner Oriented Investigation is to investigate necessary items, such as a • Labor Relations and HR Specialists serious industrial accidents for from Management, Labor, Education • Te mporary Staffing • Payroll Processing Services 35mm camera, a tape recorder the presence of possible crimi­ and possibly a video recorder, • Interactive Forum for Labor-Management Topics • Legal and regional issues nal violations under any applic­ on hand for use when walking • Full-Time Placement • Security Services • Legislation and regulations able code in the state of alongside any investigator who • Analyzing and forecasting the economy California. The agency is not visits the scene of a reported • lllunan Resources Services • Employee Management Systems • Bargaining and cooperation the friend of the business, nor accident. Needless to say, there • Innovative win-win strategies does it include any individuals also are numerous other issues • Public and private sector perspectives • Risk Control Services • Personnel Consulting who should be spoken to during that need to be discussed with WATCH US GROW IN 1996! their investigation without first legal counsel prior to any acci­ • A Congenial Setting for New Friends and Old Rivals consulting your company's legal dent occurring. counsel. For ammunition, Cal­ Also, a company is wise to Just Opened in Las Vegas! OSHA officials will use not emphasize training and the Plan to attend: o nly the c riminal misdemeanor keeping of current and compre­ Membership Meeting• San Bernardino Hilton• February 7, 1996• 6:30p.m. provisions of the labor code, but hensive records at all times. Annual Labor Management Conference• Ontario Hilton• May 8, 1996 1-800-40-STAFF a lso look to auth ority under There must be in place, at the For Information: Tel. (909) 825-4260 ext. 7307 Penal Code Section 387, which very least, injury prevention Brent Loomis, Secretary IE-IRRA Inland Empire Locations: h as been e uphe m istically programs that comply with all PO Box 947 Chino • Claremont • Ontario • Rancho Cucamonga • Rialto • Riverside referred to as the "be a manager, relevant laws, as well as aware- Colton, CA 92324 PAGE 24 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 25

Employee Notice Requirements Early Activation is Key to Cost Savings for Work Injury by Barbara Lee Crouch the action. UI Code Section 1089 A. STATE the1r rights to extend their group The notice must include employer's 1. Employers are required in writing health plan coverage(s): lion approach. What does this entail? Works have been privileged to work in the early results: 88 percent returned to This list covers notices that are name, employee's name and social to notify employees who are at least a) At point of coverage, and, A primary ingredient is the avatlability partnership with a large employer in their usual and customary job, and 96 required to be given and/or mailed to security number, date of the person­ age 60 and have at least 5 years b) If the employer is the plan admin­ of modified work at the job site that the Inland Empire to 1mplement the percent returned to work overall; 4 employees. Notice requirements that nel action, and nature of the action. employment with the employer that istrator, within 44 days of the can be performed by an injured early activation philosophy. In 1993, percent of injured workers were must be posted are covered m the II. DISABILITY INSURANCE health care continuation similar to employee's death, termination (other employee. This is combined with a we contracted with them to provide referred to vocational rehabilitation Employers Group "Posting (SDI) Federal COBRA rights can be extend­ than gross misconduct), a reduction in therapy program that keeps passive outpatient physical and occupational services; the average total case dura­ Requirements" listing. The following A. STATE ed up to an additional 60 months hours, Medicare coverage, the modalities to a minimum and engages therapy services for their injured lion was 8.5 weeks with an average of list does not include required notic~ 1. Employers covered under the beyond the Federal limits until eligi­ employer's filing for bankruptcy, the injured workers in stretching and workers. This employer has a modi­ 14 lherapy visits. for tax forms, medical leaves, sexual California State plan must provide the ble for Medicare. This written notice employer's knowledge of a legal sep­ active movement program.~ as qu1ckly fied work program in place. Referrals This experience with early activa­ harassment, reference checking or brochure "State Disability Insurance must be given at least 15 days prior to aration or divorce, or loss of depen­ as possible. The emphasis is on physi­ are made through the urgent care facil­ tion has demonstrated that it can be a summary plan descriptions. Provisions" (DE2515) to new the end of the initial COBRA cover­ dent child status. If the employer is cal conditioning, graded performance ity, so workers begin therapy immedi­ cost-savings tool that may prevent employees within five working days age period. The written notice should not the plan administrator, notifica­ of reahsllc, work-related tasks, and ately after injury. Most injured work­ many injured-worker cases from I. UNEMPLOYMENT INSUR- after employment begins. Also, the also be sent to covered spouse. Labor tion is generally made to the plan trammg in symptom management. ers continue on mod1fied work concur­ developing into chrome disability.& ANCE pamphlet must be given to any Code Section 2800.2 (effective administrator by the employer withm We at Rehabilitation Technology rently with therapy. Here are some of A. STATE employee who becomes disabled 1/1/96) 30 days. Public Law 99-272 1. Employees who are laid off, dis­ because of pregnancy or is ill or NOTE: This requirement applies to IV. PR1VACY REQUIREMENTS Linda Ogden Niemeyer charged or placed, or put on a leave of injured from causes unrelated to employers having insured plans and A. STATE absence must receive the pamphlet work. The pamphlet must be given or HMOs. Self-insured plans are not 1. CONFIDENTLALITY OF MED­ by Linda Ogden Niemeyer, OTR "For Your Benefit, CA Benefit for the mailed to employee within 10 days of effected. The requirement to provide ICAL INFORMATION ACT RehabtlitatiOII Technology IVorks, San Unemployed" (DE2320) by the the absence, provided that you have the coverage extends to the carriers Bernardino action's effective date. U.I. Code been notified of the cause of the and the HMO. Because of ERISA maJor contnbutor to runaway Section 1089 absence. preemption issues, private employers Generally, an employer may not use, workers' compensallon costs 2. A "Change of Status Notice" must Employers covered by a volun­ may not have to fulfill this notice disclose or knowingly permit its A s the scenario wherem the be given to all employees whenever tary plan shall be furnished either an requirement at all. Consult your legal employees or agents to use or dts­ acute industnal injury becomes a they are laid off, discharged, placed individual certificate or a copy of a counsel. close medical information that the chrome condition involving pain and on leave of absence, or changed to written or printed statement which the B. FEDERAL employer possesses concerning its ongoing d1sability. independent contractor status. (No department has found accurate and 1. Employers covered by Federal employees without first obtaining a Over the past two decades, a num­ notice is required for employees who that fully states the essential features COBRA, 20 or more employees, valid authorization.& ber of studies have looked at the "nat­ voluntarily quit). This notice must be of the nghts and benefits. must give covered employees and ural h1story" of industrial injury when given no later than effective date of III. COBRA covered dependents written nollce of treated predominantly with rest, med­ ICation, heat or cold, and release from Grou scome in different sizffi. work duties. The researchers found ~ High Labor Turnover Bad for Business ~ that, typically, 10 percent to 25 percent of cases became chronic (that is, dis­ Management Polietes: Are all abled for six months or more), and hy not health plans? by Judy IWmotl~ employees treated in a frur and equal man­ these incurred 80 percent to 95 percent Direc!or o[Htli7Ullt Resources, Sraf!Colltrollnc. ,/ Tax Service/Audits ner and given opportunities for advance­ of the costs of workers' compensation. Now, Rock Solid health coverage is available for Individuals and Small Groups. ,/ Business Plans ment and growth? Are established period­ For workers who had been off six ,/ Accounting Services though the topic of "labor ,/ Human Resources ic performance reviews done in a timely months to a year, the return to work PruCarelndi!>idual If you an.: self-employed or \YOrking for a sm.tll ,/ Cash Management turnover" has long been popular ,/ Computer Systems ,/ Contract Negotiations manner, with listing of specific goals and rate was 20 percent to 40 percent. com pan) Without group coverage. PruCare/ndil'llllw/ offer., th economists, it's often unprovements? Are managers evaluated ,/ Company Turnarounds ,/ Marketing Strategies It is paradoxical that delaying substantial H:-.10 benefits ,lt a surprismgly affordable monthly ,/ Capital Procurement ignored by management until sales drop, for their contributions and provided ongo­ ,/ General Management more aggressive mtervention as a premium. There are ,,h.,olutel~ no deductthle... tnd your toul productivity lags or the competition ,/ Ownership Changes ,/ International Activities ing training? short-term cost savings strategy may becomes a threat. out-of-pocket expenses \\ill he lm\ er tlun most otllL'r pl.ms ,/ Special Projects Labor turnover does increase costs to contribute to "chronicity" in the long High labor turnover correlates to the ,t\ atlahle. You can L'\ en choosL' .1 difkrent pnm.u\ ure TOM WILLENBORG an organization that can be mea.~ured, run by promoting inactivity. Inactivity overall health of an organization. Several such as expenses for separation, replace­ physiLian for e when you can be bartemg and Wage and Benefits Package: Are those employees involved in the above loss of self esteem can result from iso­ payong f<>< them v.illl Oddilional buSM>ess we send you? Con- yoiJI' cash outlay and reduce yoiJI' OVOI!Iead by bartemg With Batter marnbetS for employees recognized for their growth, and on the actual costs spent in recruit­ lation and forced dependency. Finally, y

Employers Explore Self-Funded Health Plans ~ Employment Development Departments - Inland Empire

by Edward N. Stevens all sizes. According to a publication of self-funding entail? What are the ment, are essential in ensuring proper, INDIO Candy Quiroz, Mgr. (619) ELCAJON Sally Snyder, Mgr. eed with rising health care the Self-Insurance Institute of advantages and disadvantages? What cost-effective care. Successful self­ 47-110 Calhoun St. Terri Buchanan, Alt. Mgr. 347-0761 1360 N. Magnolia Bill Valentine, Alt. Mgr. osts that continue to erode America, today nearly 70 percent of does the future hold for the self-fund­ funded programs often include multi­ 92201 Beckie Moreno, Sec. P.O.Box 15-C Fcompany profits, employers U.S. employers self-fund some or all ed employer? ple network options using PPO and 92022 are searching for innovative ways to of their health care programs. While it is reasonable that an EPO models, which offer employees ONTARIO Harriet Fox, Mgr. (909) curb the cost of health care for their A self-funded plan is one in employer tackle the funding of the freedom of choice and easy access to 1511 E. Holt Carlos Quevedo, Alt. Mgr. 983-5821 CORONA Linda Darnall, Mgr. (909) employees. A growing number of which the employer assumes some or plan, the administration is best left to providers. 91761 Lynne Broussard, Sec. P.O.Box 1300 AI Samojluk, Alt. Mgr. 734-4160 these companies have found the all of the risk of providing health care a TPA or firm offering an administra­ Another important component is 91718-1300 Kathleen Johnson, Sec. answer in moving from a fully­ to its employees. Since it's sometimes tive services only (ASO) product. claims administration. This includes RIVERSIDE John Harrington, Mgr. (909) insured to a self-funded health care difficult to deterrrune whether or not First, a well-managed delivery eligibility and benefit verification, and 1180 Palmyrita Ave. Bob Lara, Alt. Mgr 782-3230 FONTANA Cecilia Escoto, Mgr. (909) plan. this is the best of option for an system is key. Proper network devel­ claims re-pricing, which together P.O.Box 12007 Gail McDonell, Sec. 17590 Foothill Fernando Tadwilliams, Alt. Mgr. 350-0101 Once thought to be an option only employer, some important questions opment and contracting, combined serve to help contain costs. This func­ 92502-2207 92335 Sally Benavides, Sec. for larger employers, self-funding is need to be answered before entering with effective utilization management tion is typically performed by a TPA gaining popularity with companies of into such an arrangement--What does and comprehensive case manage- with state-of-the-art claims adjudica­ SAN BERNARDINO Harvey Crowder, Mgr. (909) REDLANDS Tom Griswold, Mgr. (909) tion capabilities. 480 Mt. View Madeline Farlow, Alt. Mgr. 383-4064 814 W. Colton Ave. Karen Woods, All Mgr. 798-1793 A third element of a self-funded P.O.Box 1131 Susan Stricklin, Sec. 92374-2930 Casey Willis, Sec. plan is reinsurance, or stop-loss. 92402 Reinsurance is categorized in two ITCC Mary Castillo, Mgr. (619) ways: specific stop-loss that limits lia­ HEMET Joan Pasternak, Mgr. (909) 8977 Activity Rd. 689-6000 If you just bility per person, and aggregate stop­ 151 N. Lyon Ave. Mary Terhune, Alt. Mgr. 652-7831 P.O.Box 85050 loss that limits liability for the group P.O.Box 12018 Cecilia Black, Sec. 92186-5050 as a whole for a specified contract 92546-8018 needed some term. This limit on liability is secured SOCALAUTH. CTR. Joe McCabe, Mgr. (909) at a predetermined level of risk that is VICTORVILLE (619) 1135 Research Dr. Marlene Sells, Alt. Mgr. 799-8703 influenced by provider contracts, uti­ P.O.Box 1379 Jose Aguayo, Alt. Mgr. 241-8100 P.O.Box 19010 Theresa McEntee, Sec. milk. would you lization management, claims adminis­ 92393 Gayla Patterson, Sec. San Bernardino 92423 tration, prior plan performance, demo­ graphics and plan design. PALM SPRINGS Billie Barker, Mgr. (619) EMPLOYMENT TAX OFFICES: buy the whole The last main component of self­ 1321 N. Gene Autry Bobbie Froemming, Alt. Mgr. 327-8331 215 N. "D" St., Ste. 205 180 Palmyrita Ave., Ste B funding is the inclusion of ancillary P.O.Box 2719 Donna Reiff, Sec. San Bernardino, 92402 Riverside, 92507 services-dental, vision and prescrip­ 92263-2719 (909) 670-4176 (909) 782-3260 tion drug coverage. These services are f paired with medical coverage either through fully-msured, carve-out ~What Entitles Employee to Medical leave ~ arrangements or self-insured aggre­ gate coverage. Either way, market Are Workers' Comp Costs demand calls for self-funded plans to by Patrrcia D. Barrett because of a serious health condition compete with HMOs that offer these that prevents the employee from per­ Making You Sick? n 1993, the federal Family and forming one or more of his or her services in a package bundled with Rehabilitation Technolog) Work;, (R~) can put )'OU - and vour compan1 - Medical Leave Act (FMLA) medical coverage. essential job functions. on the road to recovery. took effect for employers with Whenever an employee requests RN provides compn:hen."ve outpatient rehabilitation scrvic~ for occupational Even for the potential self-funded I mjury We work :b your partner - sharing risk and responsibility - to rehabilitate 50 or more employees within a 75- employer familiar with the adminis­ a leave of absence under one of your injured employt-o. Get them back to work quidly And. keep your com pan} mile radius. To conform, California in the pink BPS Healthplans asks the same trative requirements of a successful these circumstances, it's the employ­ that same year amended its own, Our advalllages: program, there are a host of addition­ er's responsibility to determine and question, but with health care. one-year-old Family Rights Act designate that the leave will count ./ RlWs full ser.·ice retuMt-ltrwork fucilit} offers the highest al issues to consider. qualitr can: at the lowes1 cost in the area (CFRA). toward the employee's If you have healthier than average Among the advantages to any ./ R1W minimizes lost work time with an aggresslt•e total care To qualify for an FMLNCFRA employer interested in self-funding FMLNCFRA leave entitlement. marwgemnt approach claims history and are currently leave, an employee today must have are certain tax benefits and flexibility There is no undue hardship defense, ./ R1W's uni~ue intake and :~SSe>sment process specifies case r:ue, worked for the same employer for number of treatment chys and program content up .frolll. paying HMO premiums, then what in plan design. Within traditional, and the absence can't count against 12 months, with at least 1,250 hours ./ R1W pro1idesan indi\idual retUllHo-work plan llefore initiating fully-insured HMO plans, employers the employee's attendance record. treatment semces. of service during the 12-month peri­ are you waiting for? are limited in design and flexibility. An employee is absolutely entitled ./ R1W ser.ices are tailored to meet the special needs of ulj-hlsured od immediately preceding the com­ employers and third party administrators Check out our cost-saving .Sf!JS: Self-funded plans, however, are con­ to the leave, without retaliation, as mencement of the leave. During any long as he or she is eligible, the Sdf~.M_,.J StJ.titnu sidered "ERISA Health and Welfare c- 12-month period, the employee is self-funding alternatives. Plans" and are subject to federal-not employer has 50-plus employees, entitled to a total leave of 12 work and the leave is for a qualifying pur­ Rehabilitation Technology Works state-regulation. ERlSA-based plans Call your broker, or a BPS weeks (paid or unpaid). The leave "Marwgi•g Cost Wblk Focusl•g 011 OulcOIW" enjoy tax advantages as well as pose. may be taken consecutively or inter­ All covered employers should lt9S Club C.cntrr Drin:,Swtt G • !\.m &rtl2tllino,CA 92-108 representative, at (800) 421-8113, greater flexibility in selecting and tai­ mittently, full days or partial days. educate themselves on the require­ Emplo)<"' nu~ recci\-e a free ergonomtc u£fice wori<>ution t'Oit\ultauon un 'ttc loring benefits, limitations and exclu­ extension 2553. A FMLNCFRA leave may be ments of the FMLNCFRA, and Call or fax !kbbtc l!olme,..Enix sions, and co-payments. requested for one or more of the fol­ should promulgate written policies Edward N. Stevens is vice presi­ Yes! I woultllike to n:ceile a fn:e Ct'!(onomic office work,tation con,ultation. lowing reasons: birth of a child of to protect themselves from unwitting r ------, dent ofsales and marketing for BPS 1 ~amemtte ______the employee; placement of a child violation. BPS Heakbpbns Is a product o( 8I'S Heallbare. Healthcare, a full-service managed Com pan} ______I with the employee for adoption or health care organization offering I Phone. ___ __ ------____ foster care; to care for the employ­ Pat Barrett is an Inland Empire I PPO, EPO and TPA/ASO services to I "'umber of Fmplo) ce' I ee's spouse, child or parent who has attorney on employment law. For California employers.• R~' • Rehabilitalion Technolog)' Work.~ a serious health condition; or, information, call (909) 986-5381.£ L. ------Phone: 909-824-WORK • Fax: 909-8'72-8216 .J PAGE 28 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 29

Shopping for a Temporary Agency Human Rcsoua·ce Associations/Groups Human Resources Certificate Progran1s

by D~bi Ha/bma1u personality and special needs of The Employers Group The Employers Group Offered in the Inland Empire t makes so much business your business. For instance, do (foonerly MerchaniS & (909) 784-9430 ,------~~~~~~~======; sense to leave the recruiting, they respond quickly to resolve Manufuctw"ers Association) or The Employers Group Cal State University San Bernardino I hiring, and even the firing, to problems with employees? Are la\brule Ritter (formerly Merchants & Manufacturers Association) Statewide 001-for-profit membership organi­ Functiop: the employment agency. they available to your business Commissioner Function: zation founded in 1896, dedicated exclusive­ Offers an 11-week professional development certificate program for For example, when you're 24 hours a day, seven days a U.S. Federal Mediaoon Conciliat1011 Service Statewide not-for-profit membership organization founded in 1896, ly to helpng employers manage the1r human Inland Empre I.R.RA human resource professionals. Uses the study materials of the Society trying to build a business, why week? Can they screen applicants resources through: consulting services, wage dedicated exclusively to helping employers manage their human P.O. Box724 resources. for Human Resources Management (SHRM) Learning System. have the extra responsibilities correctly? Do you get a secretary and employee benefit surveys, management Rialto, CA 92376 education, research, reference librnries, man­ and liabilities of keeping up on who can answer the telephone (900) 836-2622 Contact; agement advisory services, legal publicahons, Contact: the latest employee-related law? wtthout scaring away your Office of Extended Education employee benefit (XICI

------_Yesl'dtiketogainpower from Topust. Poyment by· 0 Check 0 VlSA 0 MasterCard when a physician requests author­ Please check fonT\It below: ------For a Scheclule of lnfom.tton Meetings contact lfle Cred•t Card,______Exp __ ity to treat? Even if Joe doesn't 0 TopuS1 PC compat•ble Name ______regional center ..-est when you live or woril: 0 Toplast M110ntosla report the injury to the employer, OACTI 0os & Wandows I OACT! Macintosh ~~------he must be given a claim form S. femcMa/S. Gabrtel Valleys • (818) 884-J600 nJser must O"Nn me ACT! softWI'• PKJr:aoe Addre••·------l Inland Empire/Hith Desert . . • . . . • (909) JJS-4060 for ACT! versJOOSI Caty St__ z,p __ _ when the employer learns of the s- Diego ••.•••• - ••••••••• (619) 184-9191 Phone______,Fax, _ _,_____ I claimed injury from ANY source. Topust _$99.00 Los Angeles/South Bay ••.••••.. (J10) SU-1717 ADd85% sales tax___ Ma•l 0< Fax To· 1 If in doubt, send Joe to the o...,. Caunty •••••.•.•••••• (714) IJJ-1006 Shopping/Handlu-.g__ $3.50 • . , , doctor. T he employer is not legal­ Next Bus day odd $5.75_ ly obligated to provide a claim Total ___ UNIVERSITY OF REDlANDS Send merge notes fO<: form unless he is on notice of a WHITEHEAD COLLEGE Aldosb.,ell>ppodonlS'unlesso,_,. 305 Sacramento Pl ., Ontario. CA 91764 claim of injury. "Injury" has been spoofoed 909-391-1015 Fax 909-391·3160 Fvt~nd

Employer Advisory Councils When to Use an Employment Service Employers Advtsory Councils (EACs) are fonnc:d in local areas to develop stronger partnershtps between the California Employment Development Department (EDD) and by Sheryl A. Jones the bu"ness communtty. The EAG are made up of thousands of employers and human resource prolesstOnals who work wtth local EOD staff to matntatn a service employment agencies, sug­ support the work? Hiring full-time will even conduct the preliminary communtcauon exchange that ts beneficial to both employers and \\Orkers. gests a planned rotation program, employees to cover would only training and orientation for your our secretary is out with including the pre-scheduled rota­ result in future layoffs, and, as a new hires prior to their arrival on EAC /EDD Office/Coordinator Company Address/Phone/Fax the flu. The vice presi­ Chair tion of temporary employees with result, higher unemployment insur­ the job. From the business owner's dent's administrative assis­ Y training time and expense automat­ ance premiums--not to mention the end, expenses decrease and produc­ Desert Communities Cliff Larson Coachella Valley Water Otst. P.O. Box I 058 tant is gone on vacation for three ically incurred. This program benefits you had to provide for the tivily immediately increases, since Indio- Ann Lopez (619) 775-4490 Coachella. CA 92236 weeks to Hawaii. Your bookkeeper Blythe ensures thai productivity remains added full-time employees in the the costs of benefits, workers' com­ (619) 39!!-2661 Ext. 379 just had her first baby, and decided Palm Spnngs- Anna Marlow (619) 327-5331 Fax (619) 398-3711 elevated for the duralion of lhe first place. Also, your regular staffs pensation and insurance are all cov­ on an extended maternity leave. assignment, ullimately decreasing morale may suffer as a result of the ered by the employment agency. These are all common occur­ Corona Dolly Nugent Western Communtty Bank 321 E. 6th St. your expenses. layoffs. To put it into perspective, con­ rences that could lead a business Corona - Lee Schrank (909) 734-4160 Corona, CA 91719 What about a potential compa­ An employment service can sider that even today's one-person (909) 734-4110 owner to call up a local employ­ ny work order that represents a supply trained, temporary associ­ corporation can produce lhe work Fax (909) 734-0682 ment agency. Typically, such agen­ great opportunity to increase your ates to handle the extra work load. of 100 by using !he employment cies focus on clerical support, and profit, but you lack enough staff to Many services, at no extra charge, agency when the time is right..t. Hemet Linda Ayers DJ.'sAuto Body 235 S. Palm are limited in the services that they Hemet - Mary Terhune (909) 652-7831 Hemet, CA 92543 offer. Yet, there also are progres­ Home (909) 766-0110 sive, full-service employment agencies out there ready and will­ High Desert David Mayo North Amencan Insurance P.O. Box 620 ing to respond to the diverse Victorville- Patricia George (619) 241-2789 San Bernardino, CA 92402 staffing requirements of today's (909) 888-1321 BPPI.MiiiM businesses. Employment Serv ces Fax (909) 885-8105 In general, successful business­ The Answer To All Your Staffing Needs es use full-service employment Inland Empire Gayle Champlin Krueper Engmeering P.O Box 66 agencies to enhance productivity Fontana - Margie Amaro (909) 350-0101 San Bernardmo, CA 92402 • AppleOne Temporary Service San Bernardmo • Madeline Farlow (909) 383-4505 (909) 884-2159 and solve difficult staffing needs Redlands- Cindy Roy (909) 798-1793 Fax (909) 888-8910 while also decreasing expenses. When do you use an employment Morongo Basin Communities Bob Hyneman Htgh Desen Memonal Hospttal D1st. 6601 Whtte Feather Road agency? A few suggestions follow. • AppleOne Full-Time Service Yucca Valley- Anna Marlow (619) 327-8331 Joshua Tree, CA 92252 Jobs requiring a high degree of (619)366-6185 repetition, such as data entry oper­ Fax (619) 366-6136 ator, can show a drop in productiv­ • AppleOne Computer Training ity after a performance plateau is ruverslde Bern1e Williamson Best, Best & Kneger P.O. Box 1028 reached. New employees al such Rl\·erstde - Mary lmng (909) 782-4149 Allorney at Law Riverside, CA 92502 positions often begin with enthusi­ • AppleOne Electronics (909) 686-1450 asm that generates high productivi­ Fax (909) 686-3083 ty. Unfortunately, as time progress­ Bernard Howroyd President and Founder es, their production level often Temecula Bonnie Hanna Otvers1fied Temporary Servtces 41877 Enterprise Circle #100 drops--a result of the boredom that Temporary Help AppleOne is the largest temporary and full-time Hemet- Mary Terhune (909) 652-7831 Temecula, CA 92390 As (909) 675-8077 repetition creates. the employer, Fuii·Time Placement employment service in California with several Fax (909) 699-060 I you are now paying the same locations in the Inland Empire. We have over 31 employee a higher wage for doing a Temporary • To·Hire years experience providing staffing solutions to West Inland Empire Sandra Bnght job that took less time than when he Dale Bnght Auto Serv1ces 5180 "G" Street Projact Staffing local businesses. AppleOne represents over Ontario- Fred Gahm (909) 460-7618 Chmo, CA 91710 or she was brand new. Also, you (909) 628-0bOO may even face having to provide Outplacement S.rvlcea 30,000 qualified temporary and full-time candi­ Fax (909) 628-0662 regular salary increases as time dates in the Inland Empire to serve all your Payroll A~:commodatlon goes by. staffing needs. Regional V.P. James Lew is Lewts-Polk & Associates Inc. 35325 Date Palm Dr. Sune 143 Temporary associates tend to Computer Tr.tntng Cathedral City, CA 92234 produce at a relatively higher per­ (619) 321-6811 "This is a company that wants to please their formance level on a consistent customers-both the temporary worker and the client Fax (619) 770-3302 basis, because they realize that company-and are doing a good job at itt" their assignment is for a limited and -Karen A. Whiteside, Director of Human Resources Alternate V.P. Ben Mackall Kramer Brothers/Cucamonga Center 10722 Arrow Route Sune 610 specific time. They know that they Speo_.tat. on SJt• Program Electro Pneumatic Corporation Rancho Cucamonga. CA 91730 will proceed to their next assign­ (909) 9!!7 -7896 s.c:cmct ~.uouae• edUCation ment, doing something different. Visit us on the Regional Coordinator Mary Terhune Hemetffemecula EDD 151 N Lyon Boredom doesn't have a chance to nme Attendance Prooeuor set in. Another motivation is that PO. Box 13018 Computertzed Placement World Wide Web Hemet, CA 92546 the agency requires the successful http: //www.appleone.com (909) 765-9492 or (909) 652-7831 completion of any assignment to Alak Conltol SeiYices Fax (909) 658-6576 ensure another assignment. What, then, must you do if you Temecula EDD need to fill a repetitious, long-term For an office near 40880 County Center Dr. job that must constantly be you call Temecula, CA 92591 manned--such as mailroom person­ (909) 308-2750 nel? AppleOne Employment (BOO) 564-5644 Fax (909) 694-8847 Services, one of the leading full- Since 1964 PAGE 36 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 37

~ Employers Carry Burden for Immigration Law Knowledge, Compliance~

by K~nn~th H. Club~, authorized to work in the U.S. The working days of any new hire. who provide domestic service 1n a Attorney at Law, Upland aim was to remove the "magnet" of However, any person hired prior to private residence on a periodic, potential employment by barring Nov. 7, 1986 and who has continu­ irregular or incidental basis. And, erceivmg employment as the employers from efforts to "hire, ously worked for the same employer once-a-week employment does not HE DESERVES THE BEST. most common reason for peo­ recruit or refer for a fee for employ­ since then is exempted. require the completion of an I-9 Pple to enter the U.S. on an ment" any non-U.S. citizen. The immigration act sanctions Form. illegal basis, Congress included Ever since Nov. 6, 1986, such workers as "grandfathered Employer compliance calls for some specific provisions in its major employers have had the responsibil­ employees" to protect employers examining any document(s) set forth legislation known as the ity to verify the identity and employ­ from potential INS sanctions. on the I-9 form or in the readily Immigration Reform and Control ment eligibility of every employee Employer compliance involves available 1991 publication "INS Act of 1986. hired. The Immigration and the twin obligation of verifying both Handbook for Employers." Certain The act makes it unlawful for Naturalization Service I-9 Form lays the identity and the employment eli­ listed documents, such as a U.S. any employer knowingly to hire, or the groundwork for th1s process. The gibility of each new worker. The passport, certificates of citizen or continue to employ, an alien not form must be completed within three law exempts "casual employees" naturalization, a foreign passport with an employment authorization stamp, or an alien registration card ("green card") simultaneously satis­ fy the dual requirement. Most other documents, including a driver's license, are subject to review as part of the full, two-prong process. "Good faith" compliance with Your employees and their families deserve quality, convenient health care, both on and off the job. the verification system creates an When choosing a health plan, make sure it includes the physicians of affirmative defense to potential prosecution. Compliance involves: _%-land HealthCare Group -­. ' 1. New employee should com­ plete Section 1 of the employment We accept most major health plans including the following HMO plans: eligibility verification form (the I-9) Aetna Health Plans of California, Beech Street, Blue Shield, California Care, CareAmerica, CareAmerica 65 Plus, at the time of hire. Assistance may CIGNA Healthcare, FHP, FHP Senior, Foundation Health, a California Health Plan-Commercial and Senior; The Countdo"'n be used for translation, as long as the InterValley Health Plan, InterValley Senior Plan, MaxiCare, MaxiCare Senior, Metra Health, Mutual of Omaha, · preparer or translator completes the ExclusiCare, Private Health Care Systems, United Health Plan-Commercial and Senior, Universal Care. applicable block on the I-9 Form. To Deregulated Local 2. Within three business days of Our health care delivery system meets the needs of employers and employees: starting work, the employee must • Board Certified Primary Care Physicians present to the employer the original • Extensive Specialists Panel Telephone Service Has Started. document(s) clarifying identity and • 24 Hours -7 Days A Week Coverage employment eligibility. Employees • Regular Evening and Weekend Hours can choose the documentation they • Walk-In Appointments Welcome Will You Be Ready? wish to present from published lists. • Physicians Always on Duty 3. Employer must examine each \ nt·ll t·ra of rlwin· ancl wmpetition for lnl.md l:mpin· IJU,ine"''' lwgin' on .lanuar~ I. document presented to ensure that We offer a comprehensive industrial medicine program: 11 hrn dt't"t·gulation of lor.d tt>lephont> ,r•n ire take, rfft•ct. they reasonably appear to be gen­ • 24 Hour Care Plans \omon· mnnopolir·'· \o mon· off·tlw-,lwlf ,olution'. )ou'll haw option' llt'lr'r lwfon• alailabiP. uine. Employers are advised to con­ • Pre-Employment Physicals sult the "INS Handbook" and then • NIDA Certified Drug and Alcohol Testing (;'.,l P.wifir Li~htll,l\1' '' tlw prf'mien• compt•litiw prm idt•r of lr'IPrommuniratiolh ,rn in·, 11 ith mor·t· than a complete Section 2 of the 1-9 Form • On-Site Visits and Evaluations as required. do11·n rlifft·n·nt 'rn in· option' Jll(l band11 idth on dPmand Oll'l' our 2.1·Gigabit·prr·,Prond harkhont•. • Back Strength Testing 4. Employers must keep the 1-9 • Work Capacity Evaluations \\t· ar1· the on I) rommuniration., compatn that link, thP Inland bnpirr and do11 nt011n Lo, \ngt•it·-, verification forms for three years, or • Occupational and Physical Therapy for one year from the date of a ter­ • Same Day DMV Physicals 11ith an all-digital fiiJf'r optir '10\LI nrt"ork to nwetthr nrrd' of bu-,in!'''· mination. \nrl \If' kno11 ho11 to matrh lrading·t•dgf' li'rhnolog) 11 ith 1our 'prrifir nerd' for cu,tomiml 'olution'. 5. Employers must re-verify the previous employment eligibility of Call Pacific Light11aw and plan 11011 for )OUr If)% tr.Jt.phonr t1'

Selecting a Consultant Broker Pre-Termination Checklist for Human Resource Professionals lly Jay A ~ibn~ sures to the insurance COO'IJEllY under­ Omissions roverage. competitive price. Joy A. Wan:J is vice risk management becomes writer? Does the broker have a long-term Take time to ask these questions, and presidenl/human resources of the llyJamcsA. Odium p1aon or feel in~? I las the employer • Exce(X in cases of serious miscon­ • Would it be better to is.<,11e a "last mcxe cnnplex and time CO!l'lUID­ relationship with the insurance carrier? you will go a long way toward fulfilling Averbeck Pacific Benefit Company, insw ­ gathered all of the facts? ln particular, has duct, has the employee been given a suf­ and final warning?" it is important to select an • What is the makeup of the broker's the goal of proper asset protection at a ance brokers in Olllario.• n tcxlay's litigious environment, any management asked the employee for an ficient opportunity to correct the perfor­ • b the terrrunation date inappropri­ insurance broker to WOJk in hanmny with book of business? Are they experienced in deci. the best roverage that will handling unique exposures as related to I which the dL<;eharge is ba~d? If so, ha~ discipline? birthday, or IS it too cla.e to a major hol­ Workers' Compensation Open Rating being put into effect. Employment termi­ iday? MC~>t employers prefer not to putect your ~ and keep ca>ts within different industries? Manufacturers, con­ management kept detailed notes of the Discrimination nation may expose the employer to admis.~ions, and/or defend ca<;es before a jury where an budget guidelines. After all, your broker struaion and service rompanies have their by Claudia Wickstrom, were bothered by how many years it employee's explanations, ali­ potential legal liability. The following bis and/or outburst~? Public Policy Issues employee wa~ fired near the holidays or should be viewed as rart of your r.rofes­ own unique expmu-e issues. California Cas11alty Group took to learn the true cost of work­ checklist is designed to highlight poten­ • Ha~ management oblalned the doc­ Do the facts ~11ggest actual or on a birthday. sional se.rvire; team, along with your • What is the experience level of the ers' compensation insurance. tial problem area5, thereby reducing the will apparent problem; under fair employ­ Miscellaneous accounranl, OOnker and law firm. esterday . . . today and umentary evidence that establish the service team that handles the expa;ure Dividend payments didn't return pre­ risk of legal expa,;ure. This checklist facts, and considered obtaining witness ment statutes, the National Labor • Has the personnel deJm1ment (or Despite the importance of this busi­ tomorrow? Very few institu­ analysis, roverage design, claim ~ miums, and experience modification should not be used in reduction-in-force statements? Has management reviewed Relations Act, other statutes or public other appropriate unJm1ial reviewer) ness/broker relationship, many times tions live for 80 years. Open and daily service needs? Request a Y changes didn't reduce estimated pre­ situations. all of the appropriate documents, such as potiaes? Ha~ the employee complained approved the recommended discharge? insurance and relaled services are per­ resume for each member of the service Rating's predecessor, the workers' mium costs for some years after pur­ Policies supervisors' records and the complete about UCISafe conditions, treatment of This is particular! y important when there ceived as a commodity in the buyer's team. compensation Minimum Rate Law, chasing the policy. A company's • Does the employer have a policy personnel file? If the discharge is for sub­ other employees or other "public policy" may be a "personality clash," or when the mind Comequently, attention is given to • Are you assisted with government seemed like a good idea in 1914, and financial planning and product pric­ governing termination of employment? standard performance, do the employee's type issues? supervisor recommending termination the bottcm-line (Xemium without consid­ compliance reJXXting? New requirements it served its purpose for many years. ing could not refl ect the real cost of If so, are the grounds for discharge, and and co-workers' work product, error rates • If the employee has a "disability," has only recently assumed a supervisory the procedures being followed, consis­ has role. eratirn of aucial factOIS that affect your and mandates at all levels of government Nevertheless, by the early 1980s, th is part of their operating expense. and/or production rates show that the the company satisfied its obligation tent with the policy, procedure or rule? to "reasonably accommcxlate?" • Have arrangements been made to security and future ro;t. These factors make it more difficult than ever to feel employers were unhappy with this employees relalned were better perform­ Recently, the California Su(Xeme Court ers? • Is discharge consistent with the present the final paycheck at time of dis­ include rovernge design and ongoing risk confident that your plans are in compli­ approach to pricing in their insur­ Making a Change dec1ded that employees may sue their • Is there proper written documenta­ company's past practice? Have similar rnis.';al? management services, both of wluch are ance. As an employer, you are subject to ance. employers for failing to follow policies tion of all important details on past disci­ cases resulted in discharge? • Is the written discharge notice essential to putecting the assets of a com­ substantial penalties unless all your plan After lengthy debate, the set forth in an employee handbook. pline and counseling, as well as on the Possible alternatives: required by EDD appropriately worded Troubled Employers J&IY· meets all of the new requirements. California Legislature enacted Open • Has the employee been informed final inadent, to confinn that termination • Are any mitigating factors (such as so as not to preclude the employer from are some questions to help you Here • Will they keep you infonned of all Rating, and it became effective last in advance of the standard expected or is justified? illness, death in the family, long service) later asserting, if necessary, all bases for to qualify the lll05t effective organi7alion<;: new and propc6ed legislative changes? Some employers with good January. As is true fo r many issues, rule violated? Progressive Discipline outweighed by the seriousness of the dismissal? • Does the broker thoroughly under­ • Are ~ or assistance offered "loss experience" felt they were pay­ there were naysayers on both sides • If the employee is an officer, has • Except in the case of serious mis­ miSCOnduct or deficiencies in the job per­ stuxl your lxNness and expa;ure, and in workers' compereation, such as moni­ ing more than their fair share. Others of the fence. Some were elated that the decision-maker been authorized by conduct, has the employee been disci­ formance? James A Odium is a par111er with have the ability to design proper insurance toring and investigation of claims, return­ objected to the constraints of a con­ initial premium costs would be the board of directors or the bylaws to plined fomJally in the recent past for a • Is it appropriate to demote or trans­ the Sail Bemmriino law firm ofMwuie/4 Odltun & Haws, speczalizing in repre­ roverage? to-work program;, safety program;, claim trolled pricing mechanism. They fe lt lower, although their dividends make the decision? similar performance problem or viola­ fer the employee as an alternative to d.Lv Factual Support charge? Would a medical or personal senting employers in labor and employ­ • Does the broker have the ability to procedure manuals? that a free market system would pro­ would disappear. Small employers tion? ln other words, has progressive dis­ • Is the recommended discharge cipline been followed, and can the leave of absence be appropriate to allevi­ me/11/aw matters.£ design roverage and to ronvey the expo- • Ask for an outline of their Enors and duce lower costs. Many, if not all, Continued on Page 47 based on provable facts, rather than sus- employer prove it? ate the problem?

cflVERBECK COMPANY Intelligent Laws Equal Workable Solutions Academy of cllverbeck Compauy is an Inland Empire based Computer Technology firm dedicated to providing the highest quality risk by Kare11 A. Kukunn regulations, wh1ch dlctate both the and insurance management and employee benefit goal and the prescnption for meeting PARTNERS IN MANAGING consulting services to Southern California's he need for intell1gent laws it. your career and YOUR BUSINESS RISKS business community. and regulations for business "lntell1gent laws also use sound, increase your was the topic recently when credible science as their basis This T marketability Ronald C. Kisk1s, corporate vice includes realistic risk-assessment Before you can manage your risks, you need to today! know what they are... president of Human Resources and methodologies that are appropriate Environmental Affairs for Chevron to the situation. For example, if you Corp., addressed the board of direc­ must clean up a waste s1te, it makes Commercial Insurance The Averbeck Risk Management Audit is designed tors for The Employers Group. sense to use one standard for a s1 te Financial Resources to help you see critical areas of your company's Kiskis, who was previously the where houses will be built, and Employee Benefits current and potential exposure to risk. pres1dent of Chevron's Canadian another for a site that is remote and Personal Insurance refining and marketing operations, likely never to be used agam. FREE placement Today's job market is constantly changing. Bonding With our concise, easy to understand report, you We'll put you in control of your career by oversees 45,000 employees located "Lastly, intelligent laws are services provided will have all the unbiased information you need to in more than 100 countries for San guided by a clear picture of the ben­ offering you the skills you need to excel in the job market of tomorrow. Enroll in the fol­ determine what risks your company is exposed to Franc1sco-based Chevron, the efit gained versus the cost of compli­ through A.C.T.'s lowing comprehensive courses with individ­ and what you can do about them. world's fifth-largest oil company ance. An example that comes to ualmstruction: The following IS a recap of mind 1s the speed limits. In 1974, strategic alliance when Congress ordered a national Kiskis's remarks. with California's Computer Training What do you mean by 'intelli­ speed limit of 55 mph, traffic fa tali­ Distance Learning Degree Programs For more information on our services and gent laws?' ties dropped 16 percent in a single largest temporary Second Language Courses risk management audit please contact us. "By intelligent laws, we mean year. That was a tremendous those that provide workable solu­ improvement, but you didn't see a and full-time Multi-Media Courses tions to real, clearly identified prob­ ground swell of calls to drop the placement agency c!lverbeck Company lems. These laws set goals and per­ speed Ii mit still further, to 45 or 35 For a complimentary assessment formance standards, then allow mph, because the cost to commerce those who must ab1de by the laws to and productivity would have been Call (800) 266-6487 3270 Inland Empire Blvd. Where...... greet people end Ontario, California 91764 find the best way to meet these stan­ too high." great comp.ntee meet Corporate seminars customized to Telephone (909) 941-6699 Facsimile (909) 483-5123 dards. This approach contrasts But isn't one function of the law enhance your company's productivity. sharply with command-and-control Continued on Page 58 INLAND EMPIRE BUSINESS JOURNAL • PAGE 41 PAGE 40 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995

~ Supervisors: Front-line Soldiers in War Against Work Place Violence ~ Work Place Considerations for Disabled Persons

by Bruce A. Little l) A physical handicap an impairment. An important health and safety of the employ­ MJIT. Until recently, this area of training milieus. Attorney, Parker & Irwin that does not substantially hmit difference between the two is ee or others because the job Warning Signs of Potential Violence: • Emergency notification of internal was on the back burner. In the vemarular that the broader ADA includes imposes an imminent and sub­ of the 1990>, Corporate America was in Often, a potentially violent individual security, management and local fire, one or more major life activities, stantial degree . of risk to the dlines trumpet it, nightly news­ denial. is a loner. He/she may seem angry, para­ police and medical authorities. he Americans with such as walking, speaking, mental retardation, emotional casls show it, and Slatistics con­ TtmeS have changed And, if you noid and depressed and may view the • Documentation and investigation. D1sabilities Act went into breathmg and so on. illness, specific learmng disabil­ employee or to others. IEit Violence is a fuct of daily don~ believe it, take a look at Jeffiey work place as hi.! violence, and supervi­ ~upervisors should be included in your for its state-{)f-the-art training on employ­ financial pressure. employee can raise claims under ical handicap that substantially against current users of illegal interpreters, aids and equipment, sors need that weaponry in their arsenal. ment practices. • Hypersensitivity to criticism. company's 1996 training objectives. both the Americans with drugs, as well as specific, desig­ among others. Incidents of work place violence Tanenbaum and Ius rolleagues are • Expression of bizarre thoughts. Consider the following excerpt from limits one or more major life The primary defense under don~ occur in a vacuwn. Genern!Jy, there passionate about developing cutting-edge • Fascination with weaponry or vio­ Littler, Mendelson's Task Force Report, Disabilities Act (ADA) and the activities, but is treated as hav­ nated sexual behavior, pyroma­ are warning signs, and an aware supervi­ "plaintiff proof' JI0CCc1ures. Tanenbaum's lence, flashing of a roncealed weapon. "Combating Work Place Violence: The Califorma Fair Employment and ing such a handicap. nia, compuls1ve gambling, klep­ the ADA is that the reasonable sor can often detect and address potential serrunars frequently include the team •Obsession with a co-worker New California Requirements:" Housing Act (FEHA). Under the 4) Does not have a physi­ tomania and d1sorders resulting accommodation would cause an violence before it erupts. An excellent from Live Action Edutainment-profes­ (grudges or unrequited romantic inter­ "Employers may be liable for care­ FEHA, claims for discrimination cal handicap that substantially from illegal drug use. undue hardship on the employer. context for preventative action is the sional actors who perform live in work ests). lessness in hiring, training, supervision can be brought where a physical limits one or more major life Both statutes require that the If the employer can show that application of company disciplinary ~ place episodes. The episodes entertain as • Unrealistic sense of entitlement. and retention of employees. .. an employ­ employer attempt to "reasonably makmg accommodations would cedures and the performance evaluation well as infonn, and allow supervisors to • Menacing gestures. er has a duty to protect employees and handicap includes, but is not activities, but is treated by an process. apply new knowledge to real-life situa­ Averting or Responding to Crisis customers from injuries caused by limited to impairment of sight, employer as having an increased accommodate" the disabled impose an undue hardship on Ask yowself the following questions tions. Situations: employees whom the employer knows, hearing, speech, or impa!Tment likelihood of developing a phys­ employee. operating the business, the regarding your , human resources, law enforce­ sonable care so that employees and cu.Y. or loss of coordination, or any is similar to this, but defines dis­ nificant difficulty or expense, • Are perfonnance evaluations thor­ Among the most pressing concerns ment, and legal counsel. Crisis procedures tomers are free from the risk of harm" other health impairment that ability to mean a physical or been made, the employee cannot ough, accurate and conslructive? eJqreSsed by those supervisors were the should include: Kit Goldman fowuled Lne Action requires special education or mental impairment that substan­ perform the essential job func­ and the following factors are • Are supervisors effectively commu­ recognition of potential violence and • Establish a Management Response EduJammenJ 111 San Diego 111 1992 atul related services. tially limits one or more of a tions of the position because of considered: nicating with employees about problems effective response procedures. These ron­ Team (MRI) and chain of rornmand. has trained more than J(J(),(}()() execu­ To qualify under FEHA, the person's major life activities, a the physical handicap, or cannot 1) The nature and cost of in performance? Are they willing and able cerns echo those of supervisors in a wide • Set responsJbilities of the immedi­ tives, managers, supervisors and emplo)~ perform the essential job func­ the accommodation. to play their part in implementing the~ cross section of industries and work place ate supervisor and individuals within the ees ur live seminars.£ d1sabled employee must show at record of such an impairment, or cedures? least one of the following: the perception that one has such tions without endangering the Contmued on Page 54 Integrated Care: Combining Workers' Compensation with Group Benefits Invest In byMichae/1. O'Connor benefits and group health benefits are generally purchased separately in group a~ they do at the company level. These Talbot insurance Agency, Riverside purchased from separate insurance rom­ benefits. There are death benefits, med­ two agencies have different agendas and Your Future panies, those rompanies gene rail y have ical, dental, vision and disability provi­ expectations. As integrated care or 24- MBA R&H is "integrated care" or separate claims systems, separate sions in every workers' rompensation hour care products continue to evolve, it -Superior Faculty -Up-to-date Practical Curriculum 24-hour coverage?" Some administrative costs, and separate profit policy. This is not always the case when is expected that legislation will become -On-site Services Prov1ded Reid & Hellyer ew a marriage of group expectations. buying group benefits. Separate pur­ more friendly. benefits to workers' compensation as 24- Another approach has involved chases may be required, which mean Insurance companies are being Applications now being accepted for Cal Poly's. Off-Ca~pus A Professional Corporatton hour coverage. Others define it as the common ownership between the group separate administrative functions. The forced to find creative ways of respond­ Master of Business Administration Degree wtth evenmg introduction of managed care principles benefits provider and the workers' rorn­ one-company approach has the ability to ing to the market by developing prod­ and weekend classes at one of our convenient locations: litigation - Trials and Appeals and practices to the worl<:ers' compensa­ pensation carrier. These plans have the streamline the underwriting, administra­ ucts such as those discussed here. Until Real Estate Development & Investment tion field • Ontario • Diamond Bar • Baldwin Park potential to reduce costs further through tive costs and claims costs, thereby then, at a minimum, employers should Bankruptcy A practical definition is "a single • Pasadena • Rosemead • Long Beach common business strategies. These reducing duplication of costs and ulti­ see some level of cost savings through Construction source, system, or program designed to plans use a lowest cost contract method mately reducing premiums that employ­ the addition of 24-hour care programs. Jolll z1s at all Land Use and Zoning manage the medical and disability needs in determining the physician reimburse­ ers pay. Insurance companies that develop inte­ Environmental Law of injured and/or sick employees, irre- ment. They can keep costs lower Because of current regulation, this grated business units may ultimately be Information Meeting . e of the source of the ailment" Labor Relations and Employee Benefits through the reduction of duplicate bills, approach requires the insurance earner best able to deliver results and mea~ure so that we can answer your admisszons questzons Estate Planning/Probate Administration The goal of 24-hour care is to con­ double payments and fraud The prob­ to assume most of the risk-which gives outromes, which will translate into sav­ January 6, 10 AM ol and reduce loss ca;ts. Thus, today, lems that face these marriages have been the carrier incentives to keep costs low. ings for both carrier and employer. College of Bustnc". Butldtng 6 e have several market driven products, the result of cultural differences between Health claims aren't sold off to doctors The impact of open rating will be Cal Poly University Pomona COMMITMENT TO SERVICE hich are comprised of a variety of newly-combined companies. It has been through capitated agreements, and felt by every employer in the state at 3801 W. Temple Ave perational structures. Some of these very difficult to adapt HMO-managed workers' compensation claims aren't some point. Controlling that impact is December 11, 6:30 PM December 13,6:30 PM Reid &: Hellyer is dedicated to muting the client's needs. The roducts are the result of alliances care techniques to workers' rompensa­ easily passed into next year's premiums critical to assure future financial strength Sou1hem California Edt son Tusltn Public Ltbrary 345 E. Matn Street, Tusun firm's staff and resources are committed to providing tween HMOs and workers' rompen­ tion claims. because of open rating. for employers. Integrated 24-hour prod­ 2244 Walnul Grove Ave. Ro~emead (Newport & Matn) comprehensive quality services and personal attention to its tion carriers. These programs are A new approach is the formation of Another hurdle is regulation and ucts will help to determine the impact clients and the community. Reid &: Hellyer utilizes its expertise ely "market share protection plans" a separate operating entity. This legislation. California HMOs are regu­ and begin the loss cost-reduction and experience while upholding the highest standards of the Accrcdttcd by the Amencan A.scmbly of Collegtatc California 1 give employers ~front pricing approach is built around the current lated by the Department of process now. These integrated product~ Schools or Busancs~ and the Wcsh:m Assoc.:tauon of State legal profession. n.<>iderations. Lower rates can make workers' rornpensation benefit delivery Corporations. Workers' compensation afford the California employer the Schools and Colkgc> Pol)1cchnic Bnng copu:s of your trans<::npts and resume 1f you would (909) 682-1771 but RIVERSIDE ese options attractive, they do little system, and not the group benefit sys­ companies are regulated by the opportunity to be pro-active in limiting like to have a prc-cvaluauon l lnil'trsity, control future loss costs. tem Worl<:ers' compensation already has Department of Insurance. Cultural dif­ it<; losses and enable it to effective! y plan ··or rurtbor information, call (909) 869-355 I. t; Pomona And, when workers' compensation all the vehicles for paying the benefits ferences exist at the regulatory level just for the future.A DECEMBER 1995 PAGE 42 • iNLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 43

Job Training 1 Placement Answering Riddles about Employees on Salary

Entity Address Adminis Functions overttme rules and exemption defini­ an hourly rate. Also, the employee is defined as a predetermined amount by Richard D. Roth, tions, found in the Federal Fair Labor must primarily be engaged in man­ not subject to reduction because of Admmosters and coordinates county programs such as County Admmistrallve Center urry Parrish Law Offices of Reid & Hellyer, Siandards Act (FLSA). Under the agement, with the authority to variatrons in the quality or quantity of health care, pubhc works, social services and tax collection. Government 4080 Lemmon Street County Admimstratlve Officer Riversrde FLSA, there is no daily overtime hire/fire employees, or effectively to work performed. Roversode, CA 92501 (909) 275-1060 MaJOr role on establishtng "bus mess climate." requirement, but employees are gen­ recommend such action. Finally, In other words, in order to be Chronic misconceptions about Employment Blythe JS Candy QulfOZ Admonoster Job Service program wh1ch oncludes: job placemen~ erally entitled to overtime pay for all he/she must regularly direct the work exempt during any particular work federal and state employee overtime Development 8841 E. Hobson Way Manager vocational counsehng, and servoces to special apphcant groups. hours worked past 40 in a work week. of two or more employees, exerctsing week, an employee must first be Department Blythe, CA 92225 (619) 922-3171 Provide labor market mformatioo. Admm1Sicr the exemptions can expose California Where there is a conflict between independent Judgment assured of receiving his/her full Unemployment Insurance program. Fax (619) 922-4052 employers to substantial liability. federal and state law, the more To qualify for the admimstrative salary for !hat week. If the employee Whal are the rules? Who is exempt? resttictive law apphes. exemption, an employee must ts not "salaned," the exemption is Admonoster Job Servoce program whoch oncludes: JOb placemen~ Employment Corona JS Londa Darnall Is the payment of a "salary" signifi­ vocational counsehng, and services to special applicant groups. Under bolh Califomta and fed­ receive the minimum compensation los!. Development 237 W Rover Rd . Manager cant? Department P 0. Box 1300 (909) 734-4160 Provide labor markettnformation. Adminoster the eral law, employees who fit cate­ rale and job duties must primarily Generally, employers may not For private employers in Corona, CA 91718 Fax (909) 734-5783 Unemployment Insurance program gories as "executive," "admimstra­ involve non-manual labor that's reduce an exempl employee's pay­ California, rules on overtime and the live" and "professional" are exempt direclly related to administrative check for failure to perform the Employment Hemet JS Joan Pastanak Administer Job Servoce program whoch oncludes: JOb placemen~ exemption definitions are spelled out from overtime rules. As employer, operations (not produclion or sales). required amount of work in a week. vocational counsehng, and services to special apphcant groups. Development !51 N. Lyon Ave. Manager in the California Industrial Welfare it's your burden to establish that your An employee qualifies as "pro­ However, you may deducl pay when (909) 652-783 I Provide labor market information. Adminoster the Department Hemet, CA 92543 Commtssion Wage Orders. These employees fit one of the calegories. fessiOnal" if licensed and practtcmg an employee is not present for the Fax (909) 658-6576 Unemployment Insurance program. orders generally require that non­ A Job title is not the determinmg fac­ one of nine recognized professions. work week at all (no pay required); exempt employees receive overtime Employment lndoo JS Candy Quiroz Admonister Job Service program which includes: job placemen~ tor, nor is the mere fact that he/she Employees covered by !he 1989- when an employee is absent for a full D<:velopment 83-1511 Requa Manager vocational counsehng, and services to special applicant groups. pay for all hours worked past eight receives a salary. Rather, the 1990 Wage Orden; quahfy, as long as day or more due to personal reasons Department lndoo. CA 92201 (619) 347-0761 Provide labor market information. Adminoster the hours in a workday, or past 40 hours employee's exempt status is based on they are "engaged in an occupation other than sickness or accident; when Fax (619) 342-7590 Unemployment Insurance program in a work week, or for work per­ a monthly/weekly compensation test, commonly recognized as a learned or an employee is absent for a day or formed on the work week's seventh and whether job duties satisfy the artistic profession." more due to sickness or disability, Employment Palm Spnngs JS Bollie Barker Admonister Job Serv1cc program whoch oncludes· JOb placement, day. Different overtime rules apply Wage Order/FLSA exemption The federal test for I he execu­ and you have policy that provides Development 1321 N. Gene Autry Tratl Manager vocational counseling, and services to special applicant groups. D<:partment P 0. Box 27 19 (619) 327-8331 Provide labor market information. Admanister the to employees covered by collective requirements. tive, administralive and professional sick or disability pay; and, when an Palm Springs, CA 92263 Fax (619) 327-3984 Unemployment Insurance program. bargaining agreements or working in To qualify as an exempt "exec­ exemptions is similar, but with one employee violates major company certain industries, such as agriculture utive," an employee generally must major difference. Under federal law, safety rules. Deductwns are prohibit­ Employment Roversode JS John Harrington Administer Job Service program which oncludes: JOb placement, and residential care. earn at least $1,150 monthly, or exempt employees must receive a ed because of absence for jury duty, Manager vocattonal counseling, and serv1ces to special applicant groups. Development 3460 Orange Street Depending on its nature, a busi­ $265.39 per week. This compensa­ salary of at least $155 - $250 per to testify as a witness, or temporary Depanment P. 0. Box 12007 (909) 782-3230 Provide labor market information. Admintster the ness also may be subject to federal tion may be paid as either a salary or week. Under federal law, a "salary" mililary duty.• R1verside, CA 92502 Fax (909) 782-4195 Unemployment insurance program.

Service Delivery Private Industry Council Job Training Kathy Fortner Administers adult traJntng and JOb placement, Area 3738 6th Street Acting Director summer youth employment and training, and P. 0. Box 553 (909)788-1400 dislocated worker trainong. Riverside, CA 92502 Fax (909) 276-9512 There's something special Insurance Decisions County Riverside County Dept. of uwrenee E. Townsend, Jr. Admonistcr Greater Avenues for lndependence(GAJN), Have You Confused? Welfare Public Social Services (909) 358--3005 refugee literacy, traoning, and JOb placement; about specialists ... Department 4060 County Circle Drive Fax (909) 358--3036 and employment services for food stamp recipients. Riverside, CA 92503 tlzL~/ do a better job . Community County of Riverside, Dept. of Lois Carson Provides employment assostance (including suppon P.o Action Community Action Dlfector services), housing assistance, and helps families ·S. Agency 3600 Lome Street, Suite nl4 (909) 341-8800 achieve self-sufficiency. Rv1ers1de, CA 92501

Community Coachella Valley Housing Coalition John Mealey Promotes and coordinates business development. Development 45-701 Monroe St., Plaza I Suite F Executive Director Assists in business plans, access to financing. .______:! .I__. Corporation Indio, CA 92201 (619) 347-3157 Government liaoson re: permits, zoning, etc. Fax (619) 342-6466 ' _.~.. (( Small Business Inland Empire SBDC Ten Corrazini Provides training and assistance to small businesses on persons ~ Development 1860 Chicago Ave~ Bldg. I, Suite I Dlfector seekong to become self-employed. Assosts on business planning, Center Riverside, CA 92507 (909) 781-2345 fonancing, and marketing of both new and exosting busonesses. Fax (909) 781-2353 Provides referrals to other needed services. Accountemps specializes in placing qualified temporary accounting, finance and information technology professionals. ln a recent inde­ 0 Economic InLand Empire Econo. D<:v. Pannership John Husing Administers development funds. pendent national survey, Accountemps was rated by a 9 to 1 margin as Development 800 N. Haven Ave . .¥100 Interim President Engages in markeltng and business promotion. having the most qualified temporaries of all other national specialists! Call On The Experienced Corporation Ontario, CA 91764 (909) 941-7877 Assists in busoness plaros and access to financing. We have an international network of over 175 offices to serve you. Call your local office today! t-R00-803-TEMP Government haison re: perm1ts, zoning, etc. Professionals At

Economic Temecula-Murrieta EDC Patricia Panon AdminiSters development funds. Development 27280 Jefferson Ave. 1201 Executive AssiStant Engages on markeltng and busmess promotion. accounlemps. Talbot Agencies of California Corporation Temecula, CA 92590 {909) 695-5130 Assists in business plans and access to financing. Tht World's I.radmg Sp«rallst Government liaison re: permits, zoning, etc. '" Temporary FmanCial Staffmg"' Hemet 17870 Castleton Street, Suite 320 Riverside UP. land (909) 765-3100 (909) 788-8500 (909) 981-1004 County Riverside County Superintendent of Dale S. Holmes Provides fiscal accounting and oversight of adult education, City of Industry, CA 91748 (818) 854-9400 (800) 803-TEMP Superintendent of Schools Offtee Superintendent vocational education (high schools), and Regional Exclusive Markets for Many Business Insurance, Schools 3939 13th St., P. 0. Box 868 (909) 788-6670 Occupational Programs (ROPs). Workers' Compensation & Employee Benefits Programs Riverside, CA 92502 Fax (909) 782-8702 DECEMBER 1995 PAGE 46 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 47

Anti-Discrimination Laws Workers' Compensation Open Rating ... Code Cite Enforcement Agency Title/Name of Law Who Must Comply Continued from Page 38 Ca. Govt. Code Individuals sue in court Anl!-D!Scrimmation for Recejvers of State All employer.; who arc funded or receive Small employeiS were wonied that Sometunes, quoted premiwns are lower of what happened 111 M!clugan, Oregon vices. When ch • ll.LUrdous \bttnab ADR techniques also can help to ing. (1) Evaluate and analyze the time, revenue and promise so often lost essentially, worthless) information sign, or other means conveying • 1\gncultural ~n • HQ!th (Me and Hosprub • An Qualit)- • lnili:J.n Lll"' advantages and disadvantages of the in litigation, it's essential that business in response to reference requests. information different from that • Antttru~ • l.uhur~ l~mrlo~~~ variousADR techniques available owneiS and manageiS familiarize them­ And, for good reason! Giving expressed by the words therein, ..." • 8anlrupk) • l.atki ViC l:ncnkmcnts 0 BustntU • l...!UphOft (2) Determine whether to selves with the wide range of dispute detailed employment references puts or the information furnished goes • C.a.hfomta E'.lll"ommenYI Quahty Ao.."t • Local (tO\emmtnt • Ch>lntahle and Pliuu'lt·d G•,·•ng • M<.."fgtr.\ and A~qul..,llton' retain a dispute resolution provider for resolution, options.& an employer at risk on a number of beyond the scope of the "special • Cup)-n£hband lr-nwi.t. • 'atun.l Ro.ou.rcu COMTECH).Pf:~ help in plaruting an ADR program legal grounds, not the least of which request," a violation of Sections • Corpor.ll•ons • Pats•on and l~f 1\l'w'in& • lk\ dupmtfll Apeemcnb • Put> h ...· hnnntt (3) Assess the potential dis­ John Hranck is the marketing are defamation and invasion of pri­ 1050 and 1053 may be established. • Enuncnl lktn\olm • Real estate Telecom putes appropriate for ADR coordinator for the lnlimd Empire Violation of these code sections con­ • Empk,ycc Benefit' • Rc:dt"ck~t vacy. • (:.111pto~mt-nt Ducnmanatklf't • Rctu'C'mc:rn P\ans (4) Develop a plan outlining division ofthe American Arbitration There are other potentially seri­ stitutes a misdemeanor and entitles • E.ndangel't'd Spa;•~ • "Kho'llll t.o~w SALES • SERVICE • INSTALLATION • (:.n\Jntnntenlall.aw • Sttunt~ the company's policy toward the accep­ Association, a not-for-profi~ public ous consequences in connection the former employee to tripled civil • ts.tatc~ngandP'rohate • T.ax tance and use of ADR service organization dedicated to with providing employment refer­ damages. • fundy La.,. • lransportatull'l Fn1erg e 11 cy .\· e ITi ce • hancht'IC!> • rruu... 5) Conduct an audit of any existing resolving disputes through mcdiati01~ ences. Labor Code Section 1050 Given these and other risks • (i(nc-mmcntotl •\ll~1n. • W.ata RESIDENTIAL • COMMERCIAL • INDUSTRIAL claims to determine if any current cases arbitration, elections and other resolu­ makes it unlawful to prevent or associated with giving detailed 25 YEARS EXPERIENCE can be submitted to mediation, arbitra­ tion methods. Founded ill 1926, dze attempt to prevent a former employ­ employment references, it is no tion or another ADR method. associati011 lws 35 offices nationwide ee from obtaining employment by wonder why more and more 800-715-5490 Once it is determined that a dispute and cooperative agreemenlS with arbi­ any misrepresentation. Employers employers are adopting a policy of resolution clause should be drafted, it is tral institutions in 50 countries. have an affirmative duty to take rea- Continued on Page 65 909 886-7080 critical to tailor the clause to meet the PAGE 48 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 49

Employee Benefit Insurance Brokers

Carolyn A Anderson Esther Crayton Steve Hammill Donald L. May Darrel Olson Anderson & Associates Managing your business risk Insurance Agency Physicians' Financial Network DLM Enterpnses Sawyer Cook Insurance P.O . Box 29 43 Cammo Arroyo North 630 S. lnd1an Hill Blvd., #4 950 California St., #59 I East State Street Palm Desert, CA 92261 Palm Desert, CA 92260 Claremont, CA 91711 Cahmesa, CA 92320 Redlands, CA 92373 (619) 346-1015 (619) 341-7897 (909) 625-7851 (909) 795-4586 (909) 793-2814 Joan H. Arena Virgtnta Cummings Thomas P. Haughey Marilyn K. McConnell getting tricky? K1mberly Osorio Arena Insurance Agency Virginta Cummings Insurance Services Haughey Insurance Agency CAP Insurance Services Ltndsey Financial Group P.O Box 1033 73091 Country Club Dr., #A4-15 14380 S. Euchd Avenue 741 Oceanview Dnve 1200 Nevada St., #101 Ch1no, CA 91708 Palm Desert, CA 92260 Chtno, CA 91710-9028 Fullerton, CA 92632 Redlands, CA 92374 • (909) 59 I -7796 (619) 779-0311 (909) 597-1515 (714) 879-7263 (909) 335-6800 Calco Jeri Havens 1s your answer. Rod McGlothlin Paul T. Banch Bruce Cutting Hemet Insurance Services McGlothlin Insurance Peter A Parades, Ill Banch Insurance Agency Cutting Insurance P.O. Box 1197 P.O . Box 2087 Benefit Strateg1es Ins. 412 E. State Street 413 N. Central Ave., #B Upland, CA 91786 Hemet, CA 92546 Redlands, CA 92373 9400-C Cherry Ave., #I 05 Redlands, CA 92373 (909) 946-0044 (909) 765-3100 (909) 792-4482 Fontana, CA 92335 (909) 793-9683 Calco Insurance Brokers &: Agents, Inc. ts a full serVIce regional (909) 481-3848 brokerage, ready \\ri th a wtde range of insurance products and Martm Dav1s Richard S. Hawkms Hugh F. McNichols Naomi M. Bateman Davis & Graeber Ins. Serv1ces Richard Hawkins Ins. Serv1ces McN1chols Insurance Ser. Steven W Park 1 services to support California-based busmesses. As one of the top WJR Insurance Services 470 E. H1ghland Ave. P.O. Box 4347 P.O. Box 1893 The Ark Insurance Service Riverside, CA 92514-4247 P.O. Box 12975 Redlands, CA 92373 Upland, CA 91786-7131 3974 Jurupa Ave., 11206 N 50 brokerages m the country, we are btg enough to meet your needs, but (909) 788-7731 (909) 982-7088 Palm Desert, CA 92211 (909) 793-237 3 R1vers1de, CA 92506 • not too btg to provide you wi th responsive, personahzed servtce Calco (619) 772-7065 (909) 684-021 I Bud Davy Dennis R. Hooper Ltnda R. Melin \ has seven offices in California, includmg one nght here in Orange to serve Independent Agent Sterltng Admm1strators Ser. Brian Bean, CLU Davy & Associates 4400 Philadelphia St., #193 3993 Jurupa Avenue Jorge Pavez your risk management needs. Austm, Cooper & Price Insurance 5955 Intervale Dnve Chino, CA 91710 R1verside, CA 92506 Pavez Insurance Agency P.O. Box 1280 Riverside, CA 92506 (909) 628-1858 (909) 686-1692 1344 West 6th Street (909) 684-5167 · Calco enjoys a strong sponsored relationshtp wtth many of Cahforntas leading San Bernardtno, CA 92413 Corona, CA 91718 (909) 886-9861 Kryst1e Hunter Thomas P Moen, Jr. (909) 735-2800 K1mberly L. DcHeer ~.. trade groups. When the misswn ts responding to Human Resources Senior Insurance Center Thomas Moen Insurance Agency PO. Box 3821 Charles E. Bertolina, RHU 73-885 Highway Ill, S1e. 3 I 003-B S. Palm Canyon Drive Mogens Pedersen ~ concerns, Calco lS proud of tts association wtth The Employers Group. Crestline, CA 92325-3821 CEB Busmess Insurance Service Palm Desert, CA 92260 Palm Springs, CA 92264 (909) 338-4677 Mogens Pedersen Insurance - The Employers Group, your resource for HR ISSUes, m has endorsed 47 Quail Court, #313 (619) 346-6565 (619) 320-4860 9613 Arrow Route, liD Calco and California Casualty since 1974 iflj Walnut Creek, CA 94596 Rancho Cucamonga, CA 91730 Ken Earls Kim Jetton Renee J. Monje (510) 947-1831 (909) 621·1250 Ken Earls Insurance Serv1ces Crosby Insurance Amalgamated Ins. Brokers Calco has teamed with The Employers Group to create group msurance prograrrl5 that , 70920 Ironwood Dnve 60 E. Ninth Street 222 N. Mountain Ave ., #204 Paul W. Boelzner, Jr. Edward G. Pena Rancho Mtrage, CA 92270 Upland, CA 91785-5017 Upland, CA 91786 Boelzner & Associates Ins Services Livermore & Associates may offer special advantages such as discounted member pricing, ~ayers (619) 328-0132 (909) 985-0345 (800) 273-3977 PO. Box 269 9570 Center Avenue back-end group profit sharing, or additional services at no charge. p Palm Desert, CA 92261 Lynn E. Flack David N. Johnston John M. Morales Rancho Cucamonga, CA 91730 (619) 773-5671 Some of the insurance and employee benefit programs available Service Corp. Lynn Flack Insurance Services Benefits Management Group JMM Group Benefits, Inc. (909) 466-9595 to members of The Employers Group through Calco are: 8467 Cammo S.W P.O. Box 8000-308 712 N. D1amond Bar Blvd. Anita Bond Rancho Cucamonga, CA 91736 Alta Lorna, CA 91701 D1amond Bar, CA 91765 John P. Perkms • California Casualty workers' compensation Pavez Insurance Agency (909) 982-2401 (909) 948-1435 (909) 861-3328 John P Perktns Insurance P.O. Box 789 PO. Box 957 • Fireman's Fund commercial property/liability insurance Corona, CA 91718 Rita L. Foster Charles J Kilpatnck Ray M. Musser Pomona, CA 91769 • Group health coverage-custom designed HMO, PPO and (909) 735-2800 Sfing1 & Hannon Ins. Services State Farm Insurance Ray Musser & Associates (909) 623-7006 77564 Country Club Dr. 11150 212 W Grove Street 404 N. Second Ave. #B Self-Funded plans Ed Both Palm Desert, CA 92260 Bishop, CA 93514-2686 Upland, CA 91786-4790 Owen Pillow (619) 360-4700 (619) 873-7171 lmpenal Benefits Ins. Services (909) 985-1876 Darrow/Pillow Ins. Services 6341 Jasper Street 822 N. Euchd Avenue Calcos expertise and The Employers Group's resources can also help Robert A. Fredericks Robert E Lancaster Kevin Nay Alta Lorna, CA 9170 I Ontano, CA 91762 Fredericks Benefits Averbeck Pac1fic Benefit> Advantage Benefits & Ins. you manage and insure your employment habilny nsks relatmg (909) 944-1311 (909) 983-2623 1200 Nevada Street, Ste. 102 3380 Shelby St., #200 181 CiVIC Dr., 11115 to discrimination, sexual harassment and wrongful ~ Redlands, CA 92374 Ontario, CA 91764-4871 Palm Springs, CA 92262 Deborah Brown termmation lawsuits. ~ (909) 792-1070 (909) 941-6699 (619) 325-7199 Craig A. Pnnce I 733 Larkspur Dnve CAP Insurance Services Placentia, CA 92670 Dena M. George James B. Lenmg, RHU, CEBS Donald G. Nelson, RHU 11524 Bermuda Place Calco cltents can look forward to a new product soon (714) 996-644 7 L. K Runner Ins. Serv1ces Clover Insurance Benefits Don Nelson Ins. Services Chmo, CA 91710 24-Hour Choice." This flexible approach to P.O . Box 850 2553 S. Euclid Avenue 24318 Hemlock, Ste. A 7 (909) 590-4405 - Kathleen M Byrne Upland, CA 91786 Ontario, CA 91762-6620 Moreno Valley, CA 92557 24-hour coverage aims to create medtcal and Dodge, Warren & Peters (909) 981-1004 (909) 986-5894 (909) 247-8888 Patrick Reaume mmistrative cost savings for employers P.O. Box 11219 Transit Insurance Ser. G Torrance, CA 90510-1219 Todd Goodwm Jod1e Lewis J1m Newsome 1155 S. Milliken Ave. #B through coordination of their workers' · (31 0) 542-4370 Health Insurance Network Gillmore Insurance Agency J1m Newsome Ins. Services Ontario, CA 91761 P.O. Box 397 1449 Tanglewood Drive 41-945 Boardwalk, Ste. K (909) 390-0035 ·compensation, group health, and other Yucaipa, CA 92399 Tom Cah1ll Palm Desert, CA 92211 Corona, CA 91720-3778 (909) 797-1141 (909) 278-9654 employee benefits. Sponsored Marketing Ins Admtn. (619) 341-4455 Linda J. Roberts 4351 Lathem Street, 11100 Roni Lomeli Ronald W Nickerson The Prudential Riverside, CA 92501 Stephen W. Graeber 8433 Valle Vista Place Dav1s & Graeber Ins. Services Averbeck Company Ins. Nickerson Ins Services (909) 320-7400 3380 Shelby St., 11200 Rancho Cucamonga, CA 91730 P.O. Box 40 52-975 Avenida Obregon Ontario, CA 91764-4871 La Qumta, CA 92253 (909) 920-9500 Redlands, CA 92373 Sylvia Coates (909) 941-6699 (619) 564-2744 (909) 793-2373 Sylvia Coates Insurance Donald M. Robmson, CLU Calco can hdp you develop the answers to your risk management problems. Give us a call. 3 1855 Date Palm Drive #3-418 Steven R. Loomis M1ke O'Connor Gerlach & Assoc1ates Robert S. Hallock Cathedral City, CA 92234 Loom1s Insurance Services Talbet Insurance Agency Orange (714) 937-1824 2293 Smokewood Ave. P O. Box 59 (619) 770-7645 P.O. Box 3128 4371 Lathom Palm Spnngs, CA 92264 Moreno Valley, CA 92556 Riverside, CA 92519 Riverside, CA 9250 I (619) 341-0492 (909) 242-1966 Raymond P. Craig (909) 685-7478 (909) 788-2994 R.P. Craig & Associates Michael F. Ryan Laura Marttnez Dan O'Dowd • Calco Insurance Brokers &Agents , Inc. 10126 Central Ave., #C Pittenber-Alatr Ins. Services JMM Group Benefits, Inc. ISU North Amen can Montclatr, CA 9 1763 537 N. Euclid Avenue 7 12 N D1amond Bar Blvd. 225 W. Hosp1tahty Lane, #1 02 San francisco San Mateo Sacramento fresno Glendale Orange San Diego (909) 624-9131 Diamond Bar, CA 91765 San Bernardino, CA 92408 Ontano, CA 91761 (909) 861-3328 (909) 888-1321 (909) 983-2725 Contrnued on Page 50 PAGE 50 • INLAND EMPIRE BUSINr.SS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAG E 51

Sexual Harassme nt: Legal Nightmare of the '90s for Employers ~ Lorna linda University Medical Center Details Community Commitment ~ tize all employees, especially man­ management Is to handle and work schedules so that the individu­ by Dr. Greg Williams, by Barbara R. Baron agers and supervisors, to the facts of respond to complaints of discrimi­ als are rarely, if ever, on the job-site eight intensive care units: cadiotho­ plements the nationally-known dia­ Also, the center offers social and Marketing Departme/11 life in this area. By law, an employ­ nation and 'or harassment Also, the together. racic, coronary, medical, neonatal, betes education program at the med­ preventative education programs. ver the last decade, state er must eliminate harassment in the business owner should inform man­ These are only some of the Lorna Linda University Healtlo System neurosurgical, pediatric, pediatric ical center. A low-vision clinic is One such program is the free-mem­ and federal laws have work place--from known incidents agement on how to go about con­ issues that arise when addressing the cardiothoracic, and surgical-trauma. specifically for those patients who, bership club "Just for Semors," 0 mcreased the obligallons of to any action of which 11 should ducting a sexual harassment mvesti­ problem of sexual harassment In the any people recognize LLUMC is licensed for 72 neonatal with their remaining vision and designed to serve the special needs employers to eliminate sexual have heen aware. That's quite a gation. work place. The bottom line is that Lorna Linda University intensive care beds for premature or appropriate treatment, can lead inde­ of Inland Empire seniors. harassment in the work place. heavy burden, to be sure. The only The law requires that an sexual harassment claims are a legal M Medical Center for its sick babies, making it the largest pendent lives. We at the Lorna Linda Meanwhile, public awareness of way to begm to carry this extraordi­ employer's response to harassment thicket that require an employer to miraculous infant heart transplant facility of its kind in the world. The Lorna Linda University University Medical Center are proud sexual harassment as a legally com­ nary load IS to make all employees be strong as well as swift. This take prompt, aggressive, remedial program, the progressive Proton The Lorna Linda Faculty Community Medical Center is just of the many programs that have pensable work place mjury has risen aware that sexual harassment will means that in order to minimize the action to avoid liability to the vic­ Cancer Treatment Center, and the Medical Group houses professional that, a medical center designed to made the center renowned around to its highest level ever. not be tolerated, and that there can potential liability for sexual harass­ tim. However, employers must be Lorna Linda University Children's suites for physicians' practice serve the needs of the local commu­ the world. And, we are equally proud As a consequence of the devel­ be serious repercussions to an ment, the employer must act imme­ careful not to make hasty employ­ Hospital. These programs, after all, groups. The Faculty Medical Group nity. The 120-bed acute care facility of the care that the center provides to opments, most human resources and employee's career, such as demo­ diately to conduct and complete an ment decisions based on a desire to give life and hope to thousands of operates a host of specialty clinics, offers general medical and surgical the Inland Empire as a local commu­ people every year. But, to the local employment-law experts agree that tion, suspension, and even termma­ investigation and to remedy the avoid exposure at all costs. including a diabetes clinic that com- in-patient and out-patient services. nity every day.A sexual harassment is one of the top tion should they engage in such con­ offensive conduct. Remember, the right of the accused Inland Empire community, Lorna legal risks in the employment law duct. Makmg delicate and difficult must be carefully considered as Linda University Medical Center arena for California employers. Because the law places such a employment decisions in a relative­ well, or else the employer runs the means so much more. iNLAND EMPIKE I In this environment, the smart heavy burden on employers to "fix It means, for instance, access to ly short period of time can cause dif­ risk of being sued by the accused In Cooperation With The bus1ness 1ourna employer's strategy is clear--when­ the problem," not just try to elimi­ ficulties in any context, but those harasser for wrongful termination or a critical trauma center, a faculty ever sexual harassment, or anything medical group, and a community nate it, employers are forced to take problems are magnified in sexual other adverse employment action. Presents medical center. that could be construed as such, sexual harassment very seriously. If harassment cases. The conduct at The best way for an employer to occurs on the job, it must be quick­ employers fail to employ effective issue is sensitive by nature, and the reduce the chances of liability in this LLUMC is the world's leading center for infant heart transplant. THE SECOND ANNUAL ly and forcefully eliminated. remedial measures to eliminate the stories by the victim and the accused area is to have a good, strong policy As a practical matter, this means problem, the result can be devastat­ are almost always at odds. statement on harassment. Follow the Infants receiving new hearts at that It's a "must" for employers to Ing to a company's pocketbook. Employers must be careful not policy and, above all else, use com­ LLUMC include the babies Moses SYMPOSIUM ON OUR CHANGING WORLD and Paul. Moses received his new have policies in effect that provide a Lawsuits in this area are multiplying to retaliate against an employee who mon sense. An employer should be OF detailed complaint procedure as a at an alarming rate. To reduce expo­ makes a sexual harassment com­ fair and thorough, but should also be heart 10 1985 when he was four days old, and became known as the HUMAN RESOURCES MANAGEMENT clear-cut avenue for employees to sure to liability, company manage­ plaint In an effort to eliminate the flexible enough to fashiOn solutions deal with complaints of sexual ment must not only follow its sexu­ offensive conduct, the employer is best suited to that particular work world's longest-living recipient of an harassment. It is the employer's al harassment policies and take often faced with removing either the place. At the same time, the employ­ infant heart transplant. Baby Paul KEYNOTE FEATURES: received his new heart in 1987, just responsibility to take prompt, responsive, remedial action, it also victim or the accused from the work er should strive to provide safe­ three hours after birth, making him responsive action in the face of a must err on the Side of caution In area. This can rarely be accom­ guards to assure that the work place Employment Litigation From Both Plaintiffs & Defense Points of View the world's youngest heart transplant complaint, to fully investigate the PREVENTING the harassment. plished without a negative impact is free of harassment.• recipient. matter, and to do all that is neces­ This means havmg monthly or bi­ on both the person being forced to Barbara R. Baron is an attorney Live Action Edutainment Troupes Luncheon Theater sary to eliminate sexual harassment monthly meetings with your man­ leave and the one who stays. In specializing in employment law a·ith Patients at the LLUMC Proton in the work place. This often is very agement team about sexual harass­ small businesses, it is often impossi­ Treatment Center receive a superior Best, Best & Krieger 111 Rancho Workplace Violence- Panel Discussion difficult to accomplish, however. ment and other employment issues, ble to separate the VICtim from the Mirage. She can be reached at (619) form of cancer treatment made pos­ A great place to start is to sensi- and having training sessions on how accused, except by altering their 568-2611 sible through the use of the world's first proton accelerator to be con­ Brokers List... George Stevens Wanda M. Van Engen ceived, designed and built to serve SEVEN BREAKOUT SESSIONS Emp1re Managemem Resources Continued from Page 49 Coloma Lofe & Accident 41885 Florida Ave., 11200 2925 Stockton Coun patients' medical needs. Compared Heme!, CA 92544-5042 Riverside, CA 92503 with conventional radiation, proton • Leaves in the 90's • The Future of Unemployment (909) 925-8292 (909) 274-7870 Charles Wrighi treatment is a form of radiation ther­ Human Resources & The Internet Insurance Wrighi Benefits • apy that's capable of irradiating can­ Win Win Negotiations Healthcare & W C Tie-In Roy Taylor Paul E. Verhoeven 10390 Commerce Center, 11260 • • Outsourcing Getting More For Less The Art of Smart Hiring In The 90's Goldware & Taylor Ins. Servoces Fredericks Benefiis Rancho Cucamonga, CA 91730 cerous tumors more precisely and • • 8310 Magnolia Ave., 11100 1200 Nevada Sireet, Sie. 102 (909) 483-1123 without the debilitating side effects Rovers ide, CA 92504 Redlands, CA 92374 associated with other treatments. (909) 785-1234 (909) 792-1 070 John A. Wright Modtand National Lofe The Lorna Linda University THEEMPLOYERSGROUP SENIOR CONSU LTANTPAN EL Jeffery P. Tendler Belle Vikupotz 1697 Vejar Children's Hospital fills the Inland Emp1re One Ins. Servoces Employee Notice ReqUirements Barbara Lee Crouch Casualty Union Ins. Agency Pomona, CA 91766 Empire's expanding need for spe­ • P.O. Box 1664 PO. Box 70045 (909) 622-7584 • Labor Relations James Whitmer Rivmide, CA 92502 Rovers ode, CA 92513 cialized neonatal and pediatric care. • Wage and Salary Trends Juan Garcia (909) 353-1000 (909) 688-5511 Dale Wymer It's the only facility of its kind in the • COBRA Updates Matt Bartostol.. Californoa Benefits Group region, and one of just seven such Legislative Update Eh1abeth Wmfrcc Lydon hu11-Sidn1Cr & Associates Katherine J. Thobodeaux Joy Ward P.O. Box 20258 • Ave., Ste. F Thibodeaux Ins. Servoces Averbeck Company Ins. Roversode, CA 92516-0258 facilities in California. At present, CA 91710 PO Box 1316 5029 La Mart (909) 684-8749 LLUCH is the third-largest provider Rancho Morage, CA 92270 Rovers ode, CA 92507 599-1630 of children's health care statewide. CO-SPONSORED BY: THE PERSONNEL NEWS (619) 328-5050 (909) 788-1477 Chns Young 2612 Park Lake LLUMC serves as the primary Insurance Agency Roger B. Trouunan, LUTCF Donald K. Watts Santa Ana, CA 92701 medical trauma center for the coun­ PLEASE RESERVE THIS DATE Box 1808 Roger B. Troutman Ins. Agency Fonis Financoat Group (714) 997-9484 Wednesday, February 7, 1996 P.O. Box 1249 ties of lnyo, Mono, Riverside and Bear Lake, CA 92315 610 S Belardo Rd., S1e. 800 Ontario Airport Hilton, 7:30 AM to 4:30 PM 866-8861 Yucaopa, CA 92399-1249 Palm Springs, CA 92264 Michael C. Young San Bernardino. The 797-bed facili­ (909) 797 -ll 06 (619) 325-1588 Young & Associates Ins. Svcs ty provides annual services for more For More Information Contact The Em_j)lo1 en Group at (909) 784-9430 Sparks 69-930 Hoghway Ill, Sie. 302 than 30,000 in-patients, and is the Lowell St., Ste. C De Estan F. Thrner Mary J Weber Rancho M ~rage, CA 92270 ..,oOn:., D. F. Turner & Assocoales Morgan & Franz (619) 34 1-6773 only Level One trauma center in the CA 91761 'THE DIPLO'UJIS 605-7680 4555 Pine Sireet, 115C I 0970 Arrow Route, 11212 region. Up to 35 percent of the med­ Roverside, CA 92501 Rancho Cucamonga, CA 9 I 730 .. c;aoor.II ical center's patients are served in (909) 686-4633 (909) 980-11 94 $ae.,,tt" DECEMBFR 1995 INLAN D EMPIR E BUSINESS JOURNAL· PAGE 53

iNLAND •w•raz I c, o u\d c hok­ bustness 1ourna on t his .

Hot dogs are the leading cause of child­ \ related choking deaths. Remember to cut the hot dog lengthwise and then crosswise into sma\\ pieces.

When a kiss and a bandage aren't enough, come to our Pediatric Urgent Care Center. • We have pediatric specialists here 24 hours a day. • We have the only pediatric trauma center in the region.

D uring this open enrollment period, make sure you choose a plan that includes Lorna Linda University Children's Hospital.

I 800 8c2 5 Kids .. P EDIA TRIC U R GENT C AR E C ENTER E MER GENCY D EPAR TMENT ENTRANCE

LOMA LINDA UNIVERSITY CHILDREN'S HOSPITAL The Stead Heart Center cardiac team, located at Pomona Valley Hospital Medical Center led by surgeons Choudary D. Voleti, M.D. (center left), Leo B. Beilin, M.D. (center right), and anesthesiologist Curt T.~ujimoto, M.D. (right of Dr. Beilin), performs a coronary artery bypass graft surgery at the Stead Heart Center. PAGE 54 • l!"l.A~D E:\IPIRE BCst:-;ESS JOCR:-JAl DECLMBER 1995 DECEMBER 1995 INLAND FMPIRE BUSINESS JOURNAL • PAGE 55

San Bernardino County Riverside Community Hospital Contracts for $2 Million Patient Medical Community Split on New Medical Center Information System 1>1 Ron B,zngassa \(D., medical center should. or should Administrators from several 1cal society to revisit th1s issue iverside Commumty Hospital "Riverside Community will use take advantage of the many on-line Sciences Corp. develops and distrib­ Chairman. Commumcallons not, be built. The conclusion of hospitals publ1shed editonals after nearl} two years of its and Health Data Sciences ULTICARE to provide an effective features that ULTICARE prov1des, utes ULTICARE, an integrated, Commrttet• the task force and adoption by and rebuttals in local newspa­ carefully determined neutral RCorp. of San Bernardino means of reducing the cost of health said Davidson. enterprise-w1de, patient-focused reported Nov. 17 on their coming to care delivery across its enterprise," San Bemardmo County ,\f,•d,cal the medical society's board of pers arguing their sides All pos1110n. Another task force has "For example, documentation of information system. ULTICARE uses terms for a $2 million contract to said Donald Davidson, a spokesman patient orders, results and mterven­ a databu.~htrn .\fD status for our patient population." vs. Universal City Studios ( 1990) \\oillaam fdward MD • EduarJ0 GaiCia, MD • lh11ght Guan MD • Ruhard uu.zman MD • tla1a/d }tUkson DO • 1\'d!wm Ju"ktr~ MD e reasons that the new county issues have heated up again. work force. 1 With headquarters in San and Langride vs. Oakland Unified jo>hn 1\anc, MD • f.rChnrida \fD • John Shaw MD • Ru Suulhrr. MD • Ron \bnDcwOh MD • Dong /\1m \fD Compensation Appeals Board juris­ America. direct threat to the health or safety of lifbtrt /\ram Mil • ]c>hnny !Jqu • Robot !lu11H Koo MD a significant risk to the health or Alan K~asman MD. r1m thv Ma hcv \ID • Ht~bcrt Mrt"h .\10 • /\av Mukcrg•< MD • "anlcy \!hwarEZ MD • ~"'"I Sha(a• MD said Peter Gladkin, HDS president "Hands-on" practice with electronic manikin code, and reiterated the inapplicabil­ safety of others that cannot be elimi­ Adc11nka 5horo!< \ID • (tdiUJ ~m1th \ID • Rosrmaru !weed D(l and chief executive officer. Instant objective performance feedback ity of the FEHA anti-discrimination If You han been WAITING for the RIGHT time, nated by reasonable accommodation. "Riverside Community has recog­ provisions to this limited circum­ You don't hne to WAIT ANY LONGER! Under FEIIA, the defense to the A•lost maJOI health plans accepted. For more mJ01mation call (909) 276-0263. nized that patient care information is stance. CPR and ACLS where )OU want it­ requirement for a reasonable accom­ a key part of its strategic plan and Furthermore, the California when you want it- modation for an industrial injury has essential for survival in a market dri­ to fit YOUR schedule and double YOUR time Workers'Compensation been the exclusive remedy of work­ ~ RIVERSIDE ven by a need to improve quality and Rehahilitation Statute under Labor Riverside ers' compensation benefits. JII:H~ COMMUNITY lower costs at the same time. ULTI­ Call GWTHOMAS CONSULTING Code Section 139.5 now requires an Physician A traditional dt:fensc has hecn Network "" HOSPITAL CARE gives them the tools to do 909- 471-0021 "accommodation" review hefore the that if the employee is unable to employee is referred out for further both. "• return to their usual and customary services. • occupation and is thereby deter- PAGE 58 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL· PAGE 59 Contrnu~d from Pag~ 39 placed the nabon's annual tat bill at $80 bil­ where we do busines;. What we are IIying we can sua:eed m rroving the mountam of to pro1ec1 by reducing n.-L? lion in direct CC61S. That's more than the tocal to do is to oontinue to proled people and the regulation m a pcNtive direction, one inch ;u "laws and regulalicns must strike a JI'(lfits of the 200 1arges1 cxxporatioo; in the envirooment in a way that ~rves fi.rute a time." OOlanre. A 'zei'O-!Nc' mentality creates laws oountiy. ~ resources. To acrornjXi.-.11 tlus, we that are holh re:Srictive and cmstrictive. ''The real

Photography a11d .\lilt)' by Ca11ulk Botu>ks a Dunng the reign of Owies IL two of fter a manager takes on a • A strong push over the last to hand-pick the staff to run 11. • NegotiatiOn sk1lls, the ab11ity Lonroner, "Where shall I go, and the great~ catastnlphes in the hi'i!OI)' of new joh, 11 may be only a Gather the best people your compa­ to qualify the hest prov1der for your decade for busmesses to return to, T:what shall I oo?" i.~ u.-;ually told, any city tcok place. One Wn-Avon, Stonehenge, sinoe the mid-14th century and killed deadlines, a smattering of quality dump act1vit1es that prove to be affordable, and familiar with the • Co-strategic thinking and col­ Bath or Wmdsor. But Londoners know, 70,lXXJ in 1665.The other wa~ the Great and the visitors soon find, that London i.~ problems, and the manager's more of a distraction than a benef1t. latest in related knowledge and laboration, to keep costs low and Fue of 1666, which~ in a baker's shop unlike any other capital in the world on Pudding Lane cl= to the bank of the headache soon pounds to the beat If, for example, your strongest technology service improvements coming, as London projects the whole ~nee of Thames on SeJ:X. 2, 1666, and i excellent accommodations and efficient, raised beside the river in centuries (Xl'>l. source a key function of my busi­ VICes packaged and ready to go for minded self-serv1ce employee, lllternationa/, a global ma11age­ before the Norman Conquest has always been within her-even when the friencDy service. Their Eng11'ih breakfast 1s Twice during the Middle Ages, Further up the river, and lwely vi.-;ible ness in a quest to use the best--even such tasks. More and more utlllt} freeing employers from the need to ment consulting firm that helps cor­ Romans marched down her roadways in a feast that will last a whole day. The nxxi­ L.onOOn was in the hands of insurgents that distant time. through the fog stands the famous Oock em, luxurious Excelsior Hotel of the sarre though I know it's going to be a compames, for example, recognize develop and maintam complex sys­ poratiOIIS with strateg•c pla1111111g against the govenurent-in 1381, during Today, a fuvorite vtew of London on Tower with Big Ben at the top overlooking chain is conveniently located near more complicated management that such programs do not need to tems. and complex busmess 1ssues. She the massive Houses of Parliament, and the Peasants' Revolt, and in 1450 during the usual rniny, mi.<;ty afternoon IS from Heathrow Airport. grandeur nightmare for me." be run by in-house staff in order to While the log1c of out-sourcmg call be reached at the firm's Silico11 Jack Cade's Rebellion. Peace and prosperi­ Waterloo Bridge over the River Thames. nearby the ofWestminster Abbey, where Britain's monarch.~ are auwned The reasoning behind the popu- be effective and efficient. is inexorable, the set of skills need- Valley office, (408) 366-0-166 . ..& ty lNilllly prevailed, and London became a Just at the bridge, on the north side of the Travel Tip great mercantile city and the main link is Never worry about bemg lost in river the enormous Somerset HOll.'ie, If you are plarming to go to London between England and the Continent where every birth, maniage and death in London. Approach any Lonooner about rna;t anything and you will generally find and wish to order theater tickets and reserve The Tudor ern with the great expan­ England and Wales is recorded On them to be the ma;t helpful, courteous peo­ seats before you leave, call Keith Prowse sion of ocean trade and English sea power Ludgate Hill on the northeast, looming ple on this planet and Company at (800) 664-&)87. Inquire WE'LL BRING YOUR saw London grow rapidly, and, during the over the original city of London, the noble London's puh; are their secret national to the service charges. TICkeL~ can be 18th century, ~ all the ocean ports doire of St Paul's Cathedral stands in treasure. The pub is far more than a place in charged on your credit card for the hest of Europe. London was the fust city to majestic beauty. Hidden m the mist are the INTERIORS TO UFE which to drink. To the English, it's a regular seats at harcJ-to.get shcr.vs. A brochure ofall reach a poJXllation of one million-in 1800. squat ~ of the Tower of London, lunch-time rendezvous place. It also dou­ that is going on in London Theater will be In the 19th oentury, when dock coo;truc­ where William the Conqueror walked and bles as a club, front parlor, betting office, sent upon request at the same nurrb:r. tion extended the port dowJNream, all queens of a later time bowed to the heads­ s mcenor p-!"1 debating chamber and television lounge. AI Best Time to Visit goods were hancDed at quays and wharves spec d.L.S:..: )I man's ax. Upriver, just west of the bridge, last count, there were more than 5,lXXJ Anytime except summer. Throng; of v~£" ef'l #t:.Jf along the river frontage of the city above stands the modem Festival Hall, which pubs in melrojXllitan London. mu.;e can i!cfl,ec.e a /t.;Sfl the Tower of London, the royal fortress Britain built in 1951to celebrnte the pa>t- tourisls invade London during the summer ..unosphere for you. U.S avoid these rnas;es of humanity. Bring an We have a fully scoci<;ed Buckingham Palace. Thi~ !Xlgeantry seems wnbrella and a set of theiTTIe {acci•I!J wclh .s to have been repeated forever into the (Xl'>l, Offices • Banks • Hotels You can really enjoy this wonderful friend­ Large mo·entory of plant.s but it is always fresh and exciting to the and We are fully tracned co Restaurants • Model Homes ly city in its off-peak seasons save dol­ suggest and Je!>1gn plane fust-time viewer. Kensington Palace 1s a hus, since everything is more rcasonahle at miJteri.ltl CfuJc wdl enlulnce mu.'il on your list of thing; to see, a~ well as these times. you.r {ac•i•ly. Our h•ghly SHORT TERM LONG TERM the Stock Exchange, C'harles Dicken~' Shopping Hint triJVled lechniCiiln> reg House and 13 Baker Street wl1<:re Sherlock ularly setVtCe a// your plant • Sp.!c •a I Euent:> • De!>•gn Yoo will hear the word "VAl:" mean- needs • Paroes • Sales Holmes and Watson resided Visit the ing "'hllueAdded Tax." This i.~ a 17.5 per· • Convenc•oM 8 (.ease parks, especially Hyde Park \\>ith its cent tax that foreign vi.~itors are exe~ • Banquet.s • fnscalla~on SpeakeiS Comer on Sundays, and ·'iXnd at from !Xlying; lx>wever, yoo nrust ask lix • Scage Set.s 8 Ma1111enance le;.N a day at the Briti'ih Mu.seum and the your refimd, which is sent to yoo at a later • Theme £,en!.> • OUNanceed Oual•l!l National gallery. date. Any repUable ~ will give you the At London theaters, there i~ every­ thing from New YOlk and Briti.'ih mUSicals (I'CipCf JDperwOik to JRSCnl to ~oms upon your deputure, and the refund will be to drnma. ~tha Christy's "MOll'it! Tmp" sent to yoo within six to eight weeks. OUR QUALITY IS EXCELL£NT is playing its 35 ye;,IIS ofa oon-stq> run,~ Remember yoo mu.o;t ask for it! OUR SERVICE IS SPECTACULAR to full houses every night OUR PRiCES ARE COMPETITIVE Outstanding Place t o Dine This may sound a little odd, hut there Camille BotuuJ.s is the tmw:l cdiJor for is a great Italian restaunmt in London called the western division of S1ulrise l(;t#;j ll'lJ4f;l: if;t#: j{;!Lj Tmttoo at 2 Abingdon Rood 'The food 1s Publicmions and Inland Empirt? Business light and alNllutely delightfuL Service 1~ Journal..& Servmg the covnt,es ol Oraf"9e LoS> Angt es. San Sernard•no Rrvers•de and San O•ego Majestic St. Paul's Cathedral is one of the dozens of sp/endcd tocmst auractwns 111 excellent. Try not to mi.~ this place for a PHONE 171 4/696·2636 t6191941·4610 FM (714) 694·7936 che historic English city on the Rm:r Thames. (Photo by Camille Bocmds) wonderful experience in dining. PAGE 62 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 DECEMBER 1995 INLAND EMPIRE BUSINESS JOURNAL • PAGE 63

TABLE iNLAND EMPIRE I FOR bus1ness 1ourna TWO! horse tricks, and a traancd hawk pretty much gone in California, Ellen, Sonoma County, that is from Sonoma grapes. As a result, I'm The Wine Cellar though, starting shortly after the also a history center. I haven't gomg to have to find somethmg else Catch 30 minutes of the best Inland that'll buzz your head and make first of the year when 1995 Empire restaurant reviews two you hope that he hasn't just vis1ted it as yet, but I'm told to complain about. For instance, are grapes start showing up 1n the times a week on KVCR TV 24, the eaten. that local residents have you guys stilllimitmg the number of Inland Empire's PBS station. Table blends. come forth with all kinds of wines per category that a winery can meal. The place is small, and for Two is the only restaurant lt also likely means that a items for the center, which is enter? review show of its kind on televi­ There' s Oil in the land only has a couple of tal:>les This new wave of cheap imported 1n the town where Jack Both of the Sonoma sweep­ sion. The show airs ... and BBQ Sauce on Your is a restaurant meant to be " ... The hen is succulent and wines--to fill the needs and London and Governor Vallejo stakes-winning wines are modest!} Mouth brought to your home and juicy. I think there's a vege­ quench the tharsts of budget­ used to hang out. Call (707) priced, and both of them have Dry 6:30p.m. on Tuesdays tarian option, but I honestly b\ Bobbr rht• lud shared with )OUT famaly via the minded dnnkers--will be coming 939-6277 for the hours, and 6:30 p.m. Saturdays. Mead on Wine Creek appellations. The red wme comfort of TV trays. wouldn 't know much about on the market. There will be details and directions . by Jerry D Mmd winner as J. Fritz 1993 Zmfandel If ribs are your thing, then Oh, and I almost forgot. that at all ... " more wines from Chale, to be r--- (S12). The white wine wmner as Mill your thing should take you on with the holidays in full swing, sure, but you're go1ng to have to That Time of Year n recent weeks, wine makers Creek 1994 Sauvignon Blanc ($8). down to the Redhill BBQ 1n Redhill B BQ serves an 1 ncredi­ And best of all, thcre's a lit­ read the label closely to know from one end of California A complete hst of all winners 1s She's had tle plot going on for everyone to exactly where your wine as com­ Another thing that comes Rancho Cucamonga. When ble sweet potato pic that would to the other have been heard avaalable vaa the official awards follow. This is how at goes. I ing from. w1th the annual harvest is the 7 different nm11es, you're at the corner of Foothill be a perfect addat1on to any hol­ saying everything from, "Best book. It's free of charge, but please When you arrive at Medieval I understand some popular final round of wine judging. and Grove, look for the smoking aday feast. Just make sure you juice I've ever seen" to "One of send $1, to cover postage and han­ California brands will be bot­ The largest of all of the 16 identities barbecue and the succulent thank me for tipping you off Times, you're given a color. As the three best vintages I've seen dling, to: Sonoma Wine Winners, tling wines from elsewhere-­ regional judging, for exam­ smells of chicken and nbs l:>eing like this by inviting me over you tour the torture chamber in 20 years of wine making" to Box 1598, Carson City, Nev. m1d 21 hon1es. Romania, Bulgana, the Czech ple, is the Sonoma Harvest sacrificed to the great god of Redhill BBQ is located at and museum of relics, they'll "We're gonna' knock 'em dead 89702 .• Republic, Slovakia, Slovenia, Fair, which finally got around the gnll o1ll Foothall Blvd., Unat B in call you in section by section when the red wines from 1995 And she's onlv South Africa and Hungary, to to making a rule change that Your color specifies thr house come out." Over at Redhill. they'll he Rancho Cucamonga. For more name a few. And, yes, those I've been advocating for more five vears_, old~ you are to root for Each house Of course, I've also heard, glad to cook you up an authen­ information, call (909) 920- wines can be very good. than 15 years. tic, Texas-~tyle meal that'll 0558 has a knaght who repreo;ents "The grapes look great, but leave you grasping your stom­ them in the battles One of the they're tiny and there aren't too Tidbits many of them," and "I'm only ach ~o that it doesn't burst like a "Take That, Ore Scum!" knights is a sore loser and " ... some popular getting about 70 percent of a reworking of the scene from by S~r Robert Blcdwt• decides to ruin the entire American Airlines was once California brands will be normal crop." "Aliens." The ribs are huge, as evening's festavities But other again named to receive the bottling wines from else­ Donald D . Galleano It's a little early to say, but it Pre:)1dc:nt are the chicken portions. All of I remember like it \\as yes­ brave knights step up to take the Business Tra1•e/er International where--Romania, Bulgaria, looks as if the harvest in coastal the side di~hes are here, from terday, when I was just a little challenge that ultimately will magazine's "Best Cellar in the the Czech Republic, counties may be off by 20 per­ Vlsh Our Wine mean someone's life. Sky" award. The award is based Tasting Room corn on the cob to beans. This is whippersnapper, reading J.R.R. cent overall. That's pretty devas­ Slovakia, Slovenia, South on the overall collection of and Picnic Area real Texas-style, I tell you Tolkien's "The Lord of the As the battlefield is swath tating, here in the first "up" mar­ Africa and Hungary... " wines served in "business class" (although here would be as Rings" and playing Dungeons with PG-rated violence, a ket in about a decade What it all on flights. 4B I \\-cncvclk Ro>d good of a time as any to tell you and Dragons (you remember-­ wench (excuse me, a woman) means is that a couple of years Mark your calendars From Mon Lorn>, C>lo(orno> 9I7H that I've never actually been to serves you food and wine. The from now, when the 1995 reds All wanes involved in the (714) 68)·B76 that game that all of the parents now into the first week of meal consists of soup, rolls, a judging must now be produced Texas; therefore, I have about claimed was gonna turn us into start to appear, or maybe as soon February is the tame of the annu­ as a year from now when the as much authority squawking a bunch of baby-eating devil game hen, and a potato. al senes of vintners and chefs 1995 premium white wanes are about authentacaty of Texas worshippers). That's why I'm Although the meal is not why "holidays" at Yosemate's ' ~ Wine Selections and foods as I do of telling you how certain your kids would be people pack the place every released, you may be tasting Ahwahnee Hotel. If you've never some of the best California wine to wrangle a hor~e). thrilled to go to Medieval Times weekend, it is, nevertheless, a stayed in Ahwahnee, an one of darn good meal. The hen is suc­ to come down the road in a the most beautiful hotel settings O! Be~~Bi~!~yues in Buena Park. Right down the while. However, you'll also street from Knott's Berry Farm, culent and juicy. I think there's in the world, then this is the per­ Chilean Wines probably be paying a premium " ... look for the smoking bar­ and a hop, skip, and a jump a vegetarian option, but I hon­ fect opportunity for you. Call the Chateau Los Boldos 1994 • Chardonnay ...... $6 price for it, because the wine "Yosemite Vintners Hot Line" at Shes one , a Nobel laureate, of these programs and add them Delving 11110 one's family list of names that have been based on Egghead Software's is the "Harmony Era." Its features produce comparable levels of dis­ "Harmony" will hardly be lhe offer:; Ul> a vision of the fu ture where to your own o r someone e lse's genealogy st ands as a not her recorded in various d•rector1es retail prices as of Nov 20 are "d1rect information access, employment Indeed, a similar rise last word on the subJect, but 11 1s a incredible opportunities exist for a employment history to a prospective usually found a t libra ries or economies of convemence, person­ in manufactunng productivity--as solid, thought-provoking look at the C onrinued from Page 47 handful of people. They're the entre- employer if the response is truthful through purc hasing add1t ional alization e mphasis, architectural opposed to agricullure--produced a providing dates of employment and world that awaits our children.• and limited to the scope of the job titles only. Any sensible person C Ds. Carlene Jones I S th e training request for information. looking at this issue is likely to con­ Once you've found a ll of director at Word Camp This qualified privil ege against clude that the employer giving the your distant relatives, you may Associates in Rialto. Readers defamation has recently been modi­ Best-Se lling Business Books reference bears most of the legal risk fied to expressly apply to and decide you want to meet them. If interested in setting up training (Based on •urvey rC>uiL' recerved from reWJt book.>lore:. throughout the U.S. for December. 1995.) for an act that primarily benefits BUSINESS TO BUSINESS include "... a communication con­ so, don't pla n that trip without for business as well as personal another party, that is, the prospective cerning the job performance or qual­ consulting "Ra nd Mc Nally's needs can reach her at (909) 1.) "First Things First," by Stephen R. Covey employer. Most employers are ifications of an applicant for TripMaker 1996" ($39.88). 877-9310 .... bound to ask, "What's in it for me?" COURIER SERVICE employment, based upon credible and reach the conclusion, "Not "TripMa ke r" has over 650,000 (Simon & Schuster. .. $23) (6)• evidence, made w ithout malice, by a much." miles of roads, mcludes de ta il e d current or former employer of the Unfortunately, providing only A results-oriented approach to time management. applicant to, and upon the request dates of employment and job title is of, the prospective employer." 0% interest when you lease a Ricoh ~ not without its risks. Courts in other -UAU. 2.) "Winnie the Pooh on Management," by Roger E. On its face, the amendment plain paper copier/fax machine. states, and to a limited extent, in TWO WEEKS ONE WEEK - SAME DAY sounds good for employers. In reali­ ? California, have concluded that this ty, however, it does little to inhibit Mk yourself lwo queshoru.. Att (Dutton ... $17.95) (9) type of policy may force employees lawsuits based on defamation and you complelely ~tisfied with lhc to restate defamatory information invasion of privacy due to an alleged performance of your cop itt, Arc Back to basics on management topics. about themselves. Your Intra-County business mail will be picked up by courier improper employment reference. you compkld)· satisfied with your While adopting a policy or pro­ In conclusion, employers are S('fVict:? TWICE a day and hand delivered on our next route for viding an employment reference 3.) "Beardstown Ladies Common-Sense Investment Guide," best served by adopting a policy of It the answer to either qucstlon IS consisting of only dates of employ­ as low as75 rt per letter! responding to employment reference no, ask yourself one mo~ quouon ment and job title is not without by Leslie Whitaker (Hyperion ...$19 .95),.. requests with dates of employment Why haven't you called Amttit for frtt though a qualified privilege exists • Couners • Bag Exchanges on giving employment references. HAmerttech Call now for qukk Amttit Park on South Slater Circle in Ontario. South 'E' Street, CB Commercial of University of Florida, will repre­ ~~- ~))- Park, Dixon has held promotional Xerox plans to open a 1.at saves you up to 50% on dmtng from community investment offi­ ment and capital acquisition at moVIes, spons, recreatton, tra•el and more Complexes in Murrieta, Upland from Lomas Financial, the lender for cer to assistant chief loan officer. Capital Asset Management, a con­ You can offer members and fnends Ent~rtain­ original builder Brookstone In 1992, he was elected as the sulting firm specializing in asset -•while you raise funds for worth-wlule Marcus & Millichap's Ontario office Development projects It's the proven no-cost. no-risk fund- chief executive officer and presi­ management/protection and announced the sales in November of two Calprop gained Mont-;errat via ill1 dent. investment banking.• iilii~g~ nusing program that practically sells ttselt' Inland Empire apartment complexes-the $840,000 refinancing loan obtained on Carol Dixon Julie Lukoski l:am iamlediate prolltt 36-unit Colonial Gardens in Upland, for the builder's HalfMoon Bay model hOllY. Books are provickd on coaliiJUIICIIt $1.16 millioo, and a 32-tmit Murrieta ing project in northern California, said Retun UlOid books for full credit complex for $1 millioo. Calprop officials. In Murrieta, Calprop Free ala materiall GMAC sold the Colonial Gardens, plans to start building homes ranging When the Inland Empire Tv News is there, 11le !110ft yo. lell... tbe more you earn at 80 ~ Ninth St. and Marcus & from 2,400 to 3,400 square feet and Millichap's Cray Carlson and Wes priced from $150,000 to $205,000. • Hoover represented the principals. then so are You! Hidden Valley Homeowners in Pomona 3751 MERCED IN£.. • SUITE G • RNERSIDE. CA 92503 • 19091353-&)61 Settle for $5.7 Million Between 20 and 30 units have experi­ In/ana E. BUSINESS OWNERS homeowners EllCialion of the mp/re 3-unit Hidden Valley ~ eoced publems We to tmeVen settling of SPorts .,.LY FOR THE TImmiums in Pomooa reached a the foundation, Hearn lKkled Hearn said "CASHLESS $5.7 millioo cut-·?P. • s~ ~ ')\': '' r '," ,.,,,,: 'H D lti l''f.JE r;, UB EXCHANGE INC millim wmh. The lawsuit chaiJed Bauer fill to the Wlderlying tmock. andoebemwilbq~ breachofwar­ Besides Bauer, pimaJy defendants ··------niDiy aod Dqlligenl misrqesenJation named in lbe lawsuit included Garris The Inland Empire Tv News can be seen on - baled 00 IIUCb pttiemsIll leaky roofs and Plllllering. William!; Sheet Melal, RDana ------"""---·---- ., -----···---- , ______Mill aacldlw in srme llllils • lbe ~ Pipeline, Klein Construction O>rp., Comcast Cable and KZKI-TV. ------·- built in paa beiMen 1982llld 1989. Onmge Pacific Plumbing. Belvedere - ., ___ _ Aa:mllw 10 \\boclrmd Hilh; .0- PlunDog, and BerlaBArcbileds. W/:f Rdlert J. Fisber, Ill a!IIClciale of F&ler said lbe Hidden Hills is oom­ Midlael Jleml, wbo Jtptitiad Hidden Jriial ci klWDIDDes eucased in a gated Wley homeowners &'I plainlillbepima­ CXJDmDity wilh gRCIIbelts. a pool and a 1\10NDAY l'HRU FRIDAY A'T 7.t\1\l. ry daJnlree 10 IIII'LICIIas iiMliYed Wiler Jaarzzi lbnes ~ in size flan 1,100 iDIIusioo 6an leaky roofs IDi decks • 10 1,6/0scpa fed, be said,llld wae !dd wei • pocl' -.. The lawlllil also for appoxinlllll4!!y $120,(XX) 10 *Please check your local cable listings for the time. day and channel In your area. c:IIIFl ... die ...... \Wie pocdy $145.(D).& or tum to ICZICI Channel 30 on UHA iiiDed•aBIIIIciilukywc•knw ..., DI'CTMBER 1995 PAGE 68 • INLAND EMPIRE BUSINESS JOURNAL DECEMBER 1995 INLAND EMPIRI BUSINESS JOURNAL • PAGE 69

ing permils is.~ued will rise 20 percent .1:· · MONTH IN REVIEW ConlliiiH~tl frum Page 3 he managed hy Penske Speedway, a Inland Empire Business Chronicle in 1996 and 9 percent in 1997 Conltnu~d from Pag~ J growth in services, conslruction and Delroit company under Roger Pen.~ke. • Growth in retail sales of 2. 7 per­ Urutcd Methodist OJUrch, La; Angeles -California State Bank, with the city has added 3,000 new jobs Thursday-evening downtown mar­ -San Bernardino trade," said Lisa Grohar, who co-wrote The group 1s huilding a $70 mil­ cent in 1996 and 4 percent in 1997. hur A'MC!ation, and the Pomona \alley total assets of $482 million, over the last 18 months; and that ket event on tap until spring. County ~upervisors the report with Peter Gnflin. "'D1c lion, 115,000-seat race track on the site ' Rapid JOh growth In SCIVICCS, llospltal Medical Center. makes another move to con­ Santa Fe Railroad is building a $65 Offering a variety of foods, col­ vote 3-2 to approve lhe forecast for contmucd national growth of the former Kaiser Steel mill, with 3 21 Ted Powers Wn, owns Prof~Nonal Art Services in to acquire Landmark Southern Califorma." more popular than ever in 1995, its on the desert dump geared to raise farm employment will grow by l.X New Money for California MI'Non Viejo, said he fiN heard about Bancorp/Landmark Bank of La fifth season. about $30 million a year. Some percent--or 110,000 jobs-- m Southern Big Victory for Energy Co n~umers Speedway the llillVJew Acres Children's Home in Habra. Last year, California State -First Interstate Bancorp, worry, though, that Rali-Cycle California during each of the next lwo 1992. Smce then, he has recured donated Utilit) con.~umers st.Jtew1de Bank--whtch tncludes Ontario, boasting II branches and 112 -AMC Entertainment would only pass lhe cost along to years. That will lranslate mto higher fum1ture, :tpphances and other items to Daytona-based International declared a m.1jor VICtory after a 5-0 Rancho Cucamonga, Victorville employees in San Bernardino Inc. announces plans to residents in the form of h1gher mcomes and mcreascd expenditures refurhish three, 3,210-square-fOOI cot­ 8 Speedway Corp. officers reported in vote by the Gtlitomia Public llhhties and Beaumont among its 14 branch County, rece1ves public support for erect a 30-screen, dumping fees on local haulers. Foes on local goods ;md services. wge, that each house I 0 ch1ldren .:aplllg at the Home. of $242 million, has six banking appears alongside bank executives tion of Interstates 10 and 15 in could contaminate underground owner of Daytona InternatiOnal million. region has grown for lhe last s1x I:.L Yeager C'nll~lructJon Comrxmy offices--all in Orange County. in Los Angeles at a rally to cele­ Ontario. Both the AMC theaters water. Also in March, voters will Speedway in Flond.1 a 17 percent Leaders m manufactunng and slraight quarters. of Riverside, honored us Out'itanding brate the merger--just a day after and the mall are timed to open in decide on an init1ati\'e that would stake m a newly formed corporation busmess JOmed "1th consumers m Besides the two-year growth m O.upxauon, (l\ier the )eaiS has support­ -A quickly organized "Stand some First Interstate stockholders November, 1996, says AMC's ban development of any new land­ bulldmg the Califorma Speedway. praising the CPUCs decision. employment, Gnttm and Grobar fore­ ed some 40 non-profit c:m-;es throughout Up for San Bernardino Day" spoke out against the deal. Riordan Dick Walsh, adding that the fill within 10 miles of a ~igni ficant Also as part of the maneuvering, "This 1s an Important decL~ion for cast: the Inland Emprre draws around 2,000 Citizens, wants to keep banking jobs in L.A. "Ontario Mills 30" will use "the body of water. Ontano-bascd K;nser Venture Inc 's C'ahfomia business, because It reduces 6 • San Bcrnardmo and R1verside Since 19-lh, hl'lfUCs Yeager ha~ busmess leaders, politicians, clergy First Interstate's hometown. Still, most innovative and exciting share of the company will drop from utility rate mc.:rcases for these pro­ counties will conlinue to be the fastest­ served conunuou,Jy on the Riverside and local media outside of City some bank shareholders say they developments in exhibition, such -San Bernardino super­ 20 percent to 15 percent. And, Penske gram~ by nearly ~0 percent from ong­ growing area' m the region through­ Commurul) HC"'flital Foundauon Board as our amphitheater seating and Speedway Inc. will see its stake lll.tl requests, said Bill Campbell HaiL The idea for the rally/press prefer a "hostile" merger offer from visors again vote 3-2, out lhe two-year penod. Employment of Directors. Eugene Yeager and his our new 'LoveSeat. "' Other plans decline from RO percent to 6!\ percent. presidenl of the Cahforma conference was born out of business Wells Fargo, a deal that apparently 2 8 this time to finalize a growth will rise from L7 percent in wife, Billie, arc act1' e m the Mountains The new corporallon abo will Manufactunng A-;.~ociation. "It also leaders' quest to better the city's would mean job cuts in California include a phone-ahead reservation contract with Rail-Cycle on the 1995 to 1.9 percent m 1996 and 2 per­ Community Ht~Jial Foundation, hav­ include Penske's speedways in recognizes the principle that ulihty image. In a speech, Mayor Tom but higher yields for First system, a concierge to assist 2, 100-acre landfill. Supervisor cent in 1997 ing made the leaderslup gift in the current Michigan and Pennsylvania and shareholders--not taxpayers--should Mmor points out that city crime sta­ Interstate's investors. patrons in the spacious lobby, 15 Larry Walker sides with Supervisor • Solid galrt'i in construction activ­ c:tpltal carnrxUgn and ,olicited funds on Motorsports International, a racing pay for risky electric and natural gas tistics since 1991 show that murder ticket windows, and sound sys­ Jon Mikels in voting "no," and cau­ ity after a projected decline of 13.7 behalf of the proJeCt..A apparel company. The corporation will vehicle progrdm~." .A IS down 22 percent, aggravated -In Upland, Second tems capable of delivering 90 tions that project approval now percent thi-; year. The number of build- assaults are down 35 percent, and Avenue Market vendors decibels over eight digital chan­ could leave the county open to legal robbery is down by 23 percent; that 15 prepare for their last nels. challenges later.& Calendar of Coming Events Avoid Holiday Humbug with

ONT Prolongs Bid Deadline for oonference include C1Japnan University ment to making education more accessi­ Chinese high technology. The visit also ONTARIO AIRPORT PARKING TIPS New Terminal President James L Doti and Esmael ble in the rommwlity. affords the chance to learn about Chinese Adibi, directa or OJapnan's Center roc defense enterprises that are converting to Enjoy the convenience of using any of these three parking lots at Ontario International Airport: period to !dlmit bids for the Ecooomic Re'lila SJ. 81 Onmee- 7298. Non-member price is $30 pe-prid document 800. Shuttle: Free shuttle runs every 20 min. Comments Clostrtto Marn Ttrmmal to Main Temunal. ~ die klllfF JIIOCelll, or $35 at the dool: to Main Terminal Best for short trrps. ll1!ptitlatw4 (f~l6:ials said lbcy NMCP Hosts Annual Pioneer United Hispanic Chamber flll*lllle aewlt!mlinalto qm on lime Awards Banquet Seeks Help to Give Away 5,000 Comments: Bwfor trips longtr than 3 days. CommenJs: N~estlot. Clost to Tt,., 2 •..,JR California Business Meets Toys Fills up fast. First co~,first strvtd. The spodisbl wiD be Oil cWcalion Chinese Enterprise wbm the NM£PIIOI!IS ils yearly Piooeer Inland Empire's United Hispanic ~.Baolptat6p.m. 00 Dec. 9in the A deltgation of seaior tepeseul&­ Olani:Jer ofCommerce aiJm to raise toys All parking lots at Ontario Airport offer the first 30 minutes ofparking free ~ OJnmons Room at O!!jfiynia tives fttm.Oiiaele edeaprias B a:mdlg or fuack to poe fNi3Y 5,000 toys to chil­ SIIIII...... ,.S.BenMdln to the u.s. \\is a.t Ibis Deceldla; dren in need this year in the - Gilly lqle far the ,.._, aad yai& iDYilld tollltld tbeiiL OdariQMmldairand Upland school dis­ More Holiday Travel Tips ~, i I I Olillit Oalr lilil .., a.. u.s. Omtuaas lridS.The·- pannedhdislribution ...... Ibis,... dDce cltbeme by Dqw•·• deptty l8illeaa:aelary h from 10 a.m. 10 2 p.m. Ill Ontario Civic • Get to the airport 1 hbur before your flight is schedllled to depart. ..,.,...... """m, 1be Villil IOCXD Oil tiWIIt1'9'••s Omladdedtblltaoer­ said. Ceder IDIIIi-plllpoae Dec. 16 to • Put i.denlification tags on your luggage-inside and out. _,It tie '-!l*l,l!lltl,l-r:•P ~-~ahumtolelm doe Mia a wild wucber provided by the scboo1s.t. ~ -~~- CJAlCldl'llk Dl a Los Angeles Department ofAirpol1s INLAND EMPIRE BUSINESS JOURNAL • PAGE 70 DECEMBER 1995

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