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Annual Performance Report: 2009/10

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Annual Performance Report: 2009/10 CARDIFF COUNCIL CYNGOR CAERDYDD EXECUTIVE BUSINESS MEETING: 15 JULY 2010 ANNUAL PERFORMANCE REPORT: 2009/10 REPORT OF CITY & COUNTY TREASURER AGENDA ITEM: 2 PORTFOLIO: CORPORATE Reason for this Report 1. This report outlines the progress made during the financial year 2009/10 against the objectives under the Cardiff Connections, Economic, Social and Environmental Wellbeing themes in the Corporate Plan 2009/12. 2. This report provides the Executive with the opportunity to monitor and evaluate the progress made in delivering the Corporate Plan 2009/12 and consider any necessary remedial action. Background 3. The Cardiff Performance Management Framework seeks to provide an alignment between the Council’s Corporate Planning arrangements, through Service Area Business Plans, to the objectives set for individual officers. 4. Performance is being reported against the themes of:- • Cardiff Connections • Economic Wellbeing • Social Wellbeing • Environmental Wellbeing Issues 5. The Annual Performance Report for 2009/10 is contained at Appendix A which has been drafted as a result of service areas monitoring and reporting progress quarterly during the year. The Annual Performance Report provides the basis for the Council’s Statutory Improvement Plan, although it should be noted that the measures contained within the Report are subject to external audit and validation by the Wales Audit Office. Page 1 of 6 6. The Local Government (Wales) Measure has amended the requirements of the Wales Programme for Improvement. The amendments mean that there will be a separation of the future priorities and improvements that the Council has agreed during the Corporate Plan development which was published in April 2010, from the retrospective picture of our performance which will be published in the Council’s Statutory Improvement Plan by 31 October 2010. This separation is aimed to assist citizens, communities and customers in better understanding the Council’s plans for the future, actual progress and areas of improvement. 7. A summary position of progress and key issues is set out in this covering report:- Summary - Overview of Performance Overall - performance against target Overall - performance trend 25% 23% Target Met Improving Target Almost Met Static Target Not Met Declining 9% 60% 15% 68% (Comparable Indicators = 110) (Comparable Indicators = 129) 8. In terms of numbers of indicators, the charts show that 67 out of 110 indicators monitored may or have achieved their targets. Similarly, 88 out of 129 comparable indicators show an improving or static improvement trend with the balance of 30 indicators registering a declining trend at the end of the year. Cardiff Connections Connection indicators - performance against target Connections indicators - performance trend 14% 29% Improving Target Met 14% 42% Static Target Almost Met Declining Target Not Met 72% 29% (Comparable Indicators = 7) (Comparable Indicators = 7) 9. A summary of the performance issues raised as a result of monitoring progress against the objectives in the Cardiff Connections section of the Corporate Plan 2009/11 are set out below. Each of these issues has been referenced to the appropriate objective in the Plan. CC08 – There are unresolved issues regarding the implementation of the Information Management Strategy. Page 2 of 6 CC19 - Implementation of new pay & grading structure likely to be no earlier than October 2010. Economic Wellbeing Economic indicators - performance against target Economic indicators - performance trend 15% 17% Target Met 6% Improving Target Not Met Static Declining 77% 85% (Comparable Indicators = 20) (Comparable Indicators = 18) 10. A summary of the performance issues raised as a result of monitoring progress against the objectives in the Economic Wellbeing section of the Corporate Plan 2009/12 are set out below. Each of these issues has been referenced to the appropriate objective in the Plan. EC05 – All planned elements of this year’s plans for the development of the International Sports Village have progressed adequately. EC09 - Engineering works are being progressed along with changes to bus services. Traffic regulation orders, if successfully challenged, could lead to delays or redesign of the 2nd and 3rd phases of the pedestrianisation of St. Mary Street and High Street EC14 & EC15 – The implications of the withdrawal of the Deposit Local Development Plan will need to be considered for the International Business Park and Green Technology Park. EC26 – Progressing the improvements to Radyr Library remains an issue. The service area is currently waiting for information on the use of Section 106 monies to progress the refurbishment options. No information has been received regarding the revised timescale. The report exploring the extended opening hours in libraries originally scheduled for September 2009 is still in draft. Social Wellbeing Social indicators - performance against target Social indicators - performance trend 25% 29% Target Met Target Almost Met Improving Target Not Met Static 50% Declining 8% 67% 21% (Comparable Indicators = 56) (Comparable Indicators = 80) Page 3 of 6 11. A summary of the performance issues raised as a result of monitoring progress against the objectives in the Social Wellbeing section of the Corporate Plan 2009/12 are set out below. Each of these issues has been referenced to the appropriate objective in the Plan. SO12 - A proportion of School reorganisation proposals have been agreed and are underway but there remain some outstanding objections. SO14 - Development of the use of Special Guardianship for children for whom this is appropriate has been completed with procedures for the management of Special Guardianship in place. The process for discussing Special Guardianship with all relevant carers is ongoing and this work will be reflected in 2010 – 2011 business plans. SO15 – Development of the Disabled Children’s Strategy remains on hold due to delays in appointment of development officer. Funding for post is available to March 2011. SO17 – The project to reduce the number of young people entering the youth justice system is underway and performing well but subject to funding uncertainties. SO18 & SO20 - Progress on improving multi agency approaches to safeguarding children is meeting planned targets. Work to continue throughout 2010 – 2011. Revised timescale is March 2011. SO19 - Compliance with ICS 1(c) delayed partly due to developing backlog of problems with CareFirst / ICS interface and partly due to problems with provider of CareFirst. SO21 & SO36 - Implementation of Workforce Strategies to implement the requirements of the Safeguarding Vulnerable Group Act by March 2010 and the review of capacity and workloads in key areas of Children’s Services by December 2009 are dependant on exploring options and evaluating pilots. Revised timescale March 2011. SO23 – Implementation of the Council’s Corporate Parenting Strategy which was due for completion by March 2010 is still underway through the creation and work of The Corporate Parenting Panel. The Panel is fully operational, meets bi-monthly, is organised and supported by Children’s Services. SO24 & SO25 – Implementation of the Placement Strategy underway. Page 4 of 6 Environmental Wellbeing Environmental indicators - performance against Environmental indicators - performance trend target 21% 26% Target Met Improving Target Almost Met Static 8% Declining Target Not Met 11% 63% 71% (Comparable Indicators = 27) (Comparable Indicators = 24) 12. A summary of the performance issues raised as a result of monitoring progress against the objectives in the Environmental Wellbeing section of the Corporate Plan 2009/12 are set out below. Each of these issues has been referenced to the appropriate objective in the Plan ENV11 – The transfer of processing calls to ‘101 Contact Centre’ to South Wales Police has been completed. The transfer of staff is yet to be completed. However the performance measures agreed are a cause for discussion with South Wales Police. ENV14 – WAG is currently reviewing the Community First Programme and there are implications for the future of this programme. ENV15 - An outline business case for a long term solution to organic waste treatment which was planned to be operational by September 2009 as part of the Council’s Waste Strategy is being prepared. The outline options for organic waste treatment and the next waste strategy will be presented to the Executive in Autumn 2010, a period of public consultation will follow before a date for the final waste strategy timeline is established. A site for the northern Household Waste Recycling Centre originally planned for May 2009 has yet to be secured. To date no site has been found therefore this project is on hold until suitable site can be identified). ENV20 - Realignment of cleansing services originally planned for completion by March 2010 is still underway and the service is currently in discussion with the Unions to improve the efficiency and effectiveness of cleansing operations. There is also a picture of mixed performance against the relevant performance indicators associated with the cleansing of Cardiff. ENV24 – The Deposit Local Development Plan has been withdrawn. ENV27 – There are improvements in the percentage of allotment land cultivated but other issues remain regarding the promotion of policy to secure financial contributions from developers as a result of the withdrawal of the Local Development Plan. ENV34 – The scope of a strategic business partner and the procurement approach is
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