REQUEST FOR PROPOSAL FOR SELECTION OF IMPLEMENTATION AGENCY FOR INTEGRATED TRAFFIC MANAGEMENT SYSTEM (ITMS) IN LUCKNOW CITY
RFP Publication date:
Volume 2 – Scope of Work
Lucknow Smart City Limited O/o Lucknow Municipal Corporation, Trilok Nath Marg, Lalbagh, Lucknow 226001 Contact No:-0522-2625886, Email Id:[email protected]
Page 1 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Disclaimer
The information contained in this Request for Proposal document (“RFP”) whether subsequently provided to the bidders, (“Bidder/s”) verbally or in documentary form by Lucknow Smart City Limited (henceforth referred to as “LSCL” in this document) or any of its employees or advisors, is provided to Bidders on the terms and conditions set out in this Tender document and any other terms and conditions subject to which such information is provided.
This RFP is not an agreement and is not an offer or invitation to any party. The purpose of this RFP is to provide the Bidders or any other person with information to assist the formulation of their financial offers (“Bid”). This RFP includes statements, which reflect various assumptions and assessments arrived at by LSCL in relation to this scope. This Tender document does not purport to contain all the information each Bidder may require. This Tender document may not be appropriate for all persons, and it is not possible for the Chief Executive Officer, LSCL and their employees or advisors to consider the objectives, technical expertise and particular needs of each Bidder. The assumptions, assessments, statements and information contained in the Bid documents, may not be complete, accurate, adequate or correct. Each Bidder must therefore conduct its own analysis of the information contained in this RFP and to seek its own professional advice from appropriate sources.
Information provided in this Tender document to the Bidder is on a wide range of matters, some of which may depend upon interpretation of law. The information given is not intended to be an exhaustive account of statutory requirements and should not be regarded as a complete or authoritative statement of law. LSCL accepts no responsibility for the accuracy or otherwise for any interpretation of opinion on law expressed herein.
LSCL and their employees and advisors make no representation or warranty and shall incur no liability to any person, including the Bidder under law, statute, rules or regulations or tort, the principles of restitution or unjust enrichment or otherwise for any loss, cost, expense or damage which may arise from or be incurred or suffered on account of anything contained in this RFP or otherwise, including the accuracy, reliability or completeness of the RFP, and any assessment, assumption, statement or information contained therein or deemed to form part of this RFP or arising in any way in this Selection Process.
LSCL also accepts no liability of any nature whether resulting from negligence or otherwise howsoever caused arising from reliance of any Bidder upon the statements contained in this RFP. LSCL may in its absolute discretion, but without being under any obligation to do so, can amend or supplement the information in this RFP.
The issue of this Tender document does not imply that LSCL is bound to select a Bidder or to appoint the Selected Bidder (as defined hereinafter), for implementation and LSCL reserves the right to reject all or any of the Bidders or Bids without assigning any reason whatsoever.
Page 1 of 116
The Bidder shall bear all its costs associated with or relating to the preparation and submission of its Bid including but not limited to preparation, copying, postage, delivery fees, expenses associated with any Proof of Concept (PoC), demonstrations or presentations which may be required by LSCL or any other costs incurred in connection with or relating to its Bid. All such costs and expenses will remain with the Bidder and LSCL shall not be liable in any manner whatsoever for the same or for any other costs or other expenses incurred by a Bidder in preparation for submission of the Bid, regardless of the conduct or outcome of the Selection process
Page 2 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Contents Disclaimer ...... 1 1 Introduction ...... 7 1.1 Project Background ...... 7 1.2 Project Objectives ...... 8 1.3 Existing Systems and Infrastructure ...... 9 1.3.1 Traffic Signals and Surveillance ...... 9 1.3.2 Lucknow City Integrated Command and Control System ...... 10 2 Scope of Services for the Project ...... 10 2.1 Lucknow Traffic Junction Improvement ...... 12 2.2 Assessment and Site Survey: Conduct a detailed assessment, site survey and develop a comprehensive project plan, including: ...... 13 2.3 Design, Supply, Installation and Commissioning of Field Equipment which includes the following components: ...... 13 2.4 Provisioning Network Connectivity which includes design, supply, and installation and commissioning of network backbone connectivity for ITMS...... 13 2.5 Procurement of network bandwidth services for ITMS for contract period operations...... 14 2.6 Provisioning hardware and software: ...... 14 2.7 Capacity Building ...... 14 2.8 Warranty and Annual Maintenance ...... 15 3 Geographical Scope of services...... 15 4 Feasibility study for finalization of detailed technical architecture and project plan ...... 15 5 Site Clearance obligations & other relevant permissions ...... 18 5.1 Survey and Commencement of Works ...... 18 5.2 Existing Traffic Signal system ...... 19 5.3 Electrical works and power supply ...... 19 5.4 Lightning-proof measures ...... 19 5.5 Earthing System ...... 20 5.6 Junction Box, Gantries, Poles and Cantilever ...... 20 5.7 Cabling Infrastructure ...... 21 6 Design, Supply, Installation & Commissioning of the Field Equipment ...... 21 6.1 Traffic Signal System (TSS) ...... 22 6.2 Traffic Surveillance System ...... 22 6.3 Face Recognisation System ...... 23 6.4 ANPR Cameras ...... 23 6.5 Red Light Violation Detection (RLVD) System ...... 23 6.6 Speed Violation Detection System ...... 24 6.7 E Challan System ...... 25 6.8 Traffic Violation System ...... 25 6.9 Public Address (PA) System & Emergency Call Box (ECB) System ...... 26 Page 3 of 116 ITMS Vol 2 – Lucknow Smart City Limited
7 Design, Supply, Installation and Commissioning of Network & Backbone Connectivity for ITMS...... 26 7.1 Design, Supply, Installation and Commissioning of IT Infrastructure at Traffic Command and Control Center (TCCC) ...... 28 7.2 Preparation and implementation of the Information security policy, including policies on backup 29 7.3 Software Application Hosting Services ...... 30 7.4 Capacity Building and Training ...... 30 7.5 Factory Acceptance Testing (FAT) ...... 31 7.6 Acceptance testing ...... 31 7.6.1 Partial Acceptance Testing ...... 31 7.6.2 Final Acceptance Testing ...... 32 7.7 System Documents and User Manuals ...... 32 7.7.1 Indicative list of documents include...... 33 7.8 Operations and Maintenance during contract period ...... 33 7.8.1 Project Management & Facilities Management Services ...... 34 7.8.2 Provision of the Operational Manpower to view the feeds at Traffic Command and Control Centre 35 7.9 Basic Infrastructure Services ...... 35 7.10 Network Monitoring Services through EMS ...... 36 7.11 Integration Testing ...... 36 7.12 Vendor Management Services ...... 36 7.13 Network Management ...... 37 7.14 Physical Infrastructure Management and Maintenance Services ...... 37 7.15 License Metering / Management ...... 38 8 Scope of Integration for ITMS Components ...... 38 9 Hand-over of the system at the end of contractual period along with all documentation required to operate and maintain the system ...... 39 10 Others System ...... 40 11 List of Locations ...... 41 11.1 List of Existing Traffic Signals ...... Error! Bookmark not defined. 11.2 List of locations for proposed (New) Traffic Signal Systems ...... 41 11.3 List of Proposed locations for RLVD System ...... 45 11.4 List of Proposed locations for Speed Violation Detection System ...... 46 11.5 List of proposed locations for Traffic Surveillance System ...... 47 11.6 List of proposed locations for Pelican Signals ...... 50 11.7 List of proposed locations for ANPR System ...... 51 12 Traffic Junction Improvement / Redesign ...... Error! Bookmark not defined. 13 Functional and Technical Requirement ...... 52 13.1 Traffic Control System ...... 52 13.1.1 Traffic Signal Controller ...... 52 Page 4 of 116 ITMS Vol 2 – Lucknow Smart City Limited
13.1.2 Camera based Vehicle Detector ...... 55 13.1.3 ITMS Software Application ...... 56 13.2 Traffic Enforcement System ...... 58 13.2.1 Red Light Violation Detection Systems (RLVD) ...... 58 13.2.2 Speed Violation Detection Systems ...... 62 13.2.3 eChallan System ...... 65 13.2.4 Traffic Surveillance System at Junctions ...... 70 13.2.5 Face Recognisation System (FRS) ...... 71 13.3 Information System ...... 72 13.3.1 Emergency Call Box ...... 72 13.3.2 Public Address System ...... 72 13.4 Communication System ...... 73 13.5 Traffic Command and Control System Software application ...... 73 13.6 Technical Requirement ...... 75 13.6.1 Traffic Sensor ...... 75 13.6.2 Traffic Controller ...... 75 13.6.3 Traffic Light Aspects ...... 75 13.6.4 Countdown Timer ...... 76 13.6.5 Poles for Traffic Signals ...... 76 13.6.6 Cables for Traffic Signals ...... 77 13.6.7 Red Light Violation Detection System ...... 78 13.6.8 E Challan Handheld device ...... 80 13.6.9 Violation Detection System ...... 81 13.7 Traffic Surveillance System at Junctions ...... 83 13.7.1 PTZ Cameras ...... 83 13.7.2 Fixed Box Cameras ...... 84 13.7.3 Public Address System ...... 85 13.7.4 Emergency Call Box ...... 86 13.7.5 IR Illuminators ...... 86 13.7.6 Field Junction Box ...... 87 13.7.7 Poles for Camera ...... 87 13.7.8 Edge Level Switch at Field Locations ...... 88 13.7.9 Online UPS for field locations ...... 89 13.7.10 ANPR System ...... 90 13.7.11 Pedestrian / Pelican Traffic Signal Controller ...... 92 13.7.12 Edge Level Switch (at Traffic Junctions) ...... 94 13.7.13 Fixed Dome camera for Indoor Surveillance (If required by the Bidder) ...... 94 13.7.14 Video Wall / Video Screen ...... 96 13.7.15 Work stations at Traffic Command and Control Center ...... 99
Page 5 of 116 ITMS Vol 2 – Lucknow Smart City Limited
13.7.16 Server/Networking Rack Specifications ...... 100 13.7.17 KVM Module ...... 101 13.7.18 Servers (As Building block, to establishing computing solution for sub- systems/solutions) ...... 102 13.7.19 Storage ...... 102 13.7.20 Layer 3 Gigabit Manageable Switch (To be used for DC/Aggregation Layer 3 Switch)105 13.7.21 Backup Software ...... 108 13.7.22 Directory services ...... 109 13.7.23 Firewall ...... 109 13.7.24 Intrusion Prevention System ...... 110 13.7.25 Enterprise Management System (EMS) ...... 111 14 Common guidelines regarding compliance of systems/equipment ...... 113
Page 6 of 116 ITMS Vol 2 – Lucknow Smart City Limited
1 Introduction
1.1 Project Background
Present Traffic Signal System is based on the static feed on time without considering actual available traffic at Junctions across Lucknow city. Lucknow Nagar Nigam / Municipal Corporation (LMC) under the ambit of smart city initiatives intends to utilize information technology to modernize Traffic signal system, Traffic Law enforcement and Traffic information dissemination in the city to enable Authority like Lucknow Traffic Police in ensuring smooth traffic flow and informed road users.
Lucknow, a city which has urbanized rapidly in recent years, has, resulted in several traffic problems in and around the city, such as traffic jams, increase in number of road accidents etc. A need was felt to improve the efficiency and effectiveness of the traffic system on Lucknow roads introducing an Integrated Traffic Management System (ITMS) to provide a secure and pleasant road experience to the citizens of Lucknow.
ITMS is envisaged with multiple applications, including Adaptive Traffic Signal Systems, Red Light Violation Detection (RLVD) systems, Speed Detection Systems, Traffic Surveillance Cameras, ANPR Cameras, Face recognization system, Public Address systems (PAS) amongst others which will ensure to improve the mobility, discipline and safety on Lucknow City roads.
Thus Authority / LSCL intends to establish an ITMS through a process of competitive bidding and selecting a System Integrator (SI) for Supply, Installation, Commissioning, Testing and maintenance for 5 years (i.e. 1 year warranty & 4 years of comprehensive Annual maintenance) of the following:
Traffic Signal System (TSS) – Vehicle detectors, Signal controller, Traffic light aspects, poles, power supply provisioning and related accessories and associated civil work including cabling for successful operation of the system.
Traffic Enforcement systems such as ANPR, Red Light Violation Detection (RLVD) System, Traffic Junction cameras, Speed Detection System, Face Recognisation System, Public Address systems (PAS) along with related accessories and required mounting infrastructure including civil work for successful operation of the system.
Traffic Command and Control Center and Information Systems Such as Video wall, Data Center with required software platform capability to aggregate incoming data streams onto a single platform, provide traffic flow on a real-time basis and assist in analyzing impact of alternate traffic management strategies. Authority / LSCL will provide sufficient space at Police headquarter or other building for setup Traffic Command and Control Center.
IT infrastructure including hardware and software at Traffic Command and Control Center with Data Center for the management of the edge devices signal, Traffic command and Control Center and the traffic management software platform develop individual signal control strategies Page 7 of 116 ITMS Vol 2 – Lucknow Smart City Limited including definition of signal grouping, setting of potential strategies for traffic control under various scenarios, specification of traffic management strategies for planned and unplanned events develop a consolidated database of incoming real time data for future analysis and evaluation purposes. It is envisaged that the proposed traffic control system will incorporate historic trends for development of traffic management strategies and centralize control strategies.
Capacity building for various government agencies and administrative arms of Authority/LSCL/Lucknow Police department through development of Training manuals, Comprehensive Operation & maintenance of all ITMS components, training of administrative and management personnel including handholding the TCCC operations for period of 5 years.
MPLS network services to transfer the data from field devices to the Traffic Command and Control Center (TCCC) up to contract period, following which LSCL’s captive hardware will be used.
Sharing ITMS components’ feed through API to Lucknow Integrated Command and Control Center for Dashboard and centralized Decision making system.
1.2 Project Objectives
The broad objectives of the ITMS project are as follows:
Increased Traffic Signal Efficiency: Reduction in traffic delays, optimized cycle times at intersection to regulate and maintain normal flow of traffic to enhance the efficiency of the transport infrastructure
Improve Journey Time Reliability: Improve reliability in journey times between various locations, so that citizens can experience an enhanced quality of road based transportation, through improving sustainability and efficiency in operation of the road network.
Increase Operational Efficiency: The system is intended to offer operational efficiency to traffic management agency by way of extending IT based compliance process on ground and enable the agency to deliver better traffic conditions and safe operating conditions.
Improve Safety: The real-time traffic monitoring and intelligent traffic systems can prevent accidents by recognizing and thus responding to the potentially dangerous situation in advance.
Enforcement: Effective enforcement of traffic violation, checking and monitoring shall reduce the traffic related offences of Red Light violations and over speeding violations.
Increased Productivity: Availability of real-time traffic flow data in key area of the city can improve in the productivity, logistics and other economic. The transport data can also be used to take policy decisions to ensure sustained productive environment. Page 8 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Improve Customer Services: The traffic services to the public can be improved through the user-friendly presentation of the various traffic information in real time through sharing of all relevant data feeds for public consumption. These functions will lead to informed travel conditions within the technology influence area.
Creating awareness for public: Through electronic sign boards, mobile applications, awareness on road traffic rules and safe driving precautions shall be imparted to road users
Event Tracking and Real Time Information: The real-time information at the TCCC shall enable the operator to take necessary actions based on the type of information. Sending an emergency vehicle to the spot, arranging alternate route to VIP convoys, diverting the traffic to different routes are some of the actions that can be taken based on the Real Time Information. It shall be possible to track a particular event using the cameras installed at the traffic junction. A vehicle, violating the traffic could be tracked and penalized at the next traffic junction based on the vehicle registration number.
1.3 Existing Systems and Infrastructure
There are around 50 exiting traffic signals implemented in Lucknow to help commuters navigate traffic with ease. Further, City surveillance cameras have been established under the flagship project named “Drishti” across 100 various locations of the Lucknow city, which are being used to monitor city centrally at Lucknow Police headquarter and issue Challan’s to traffic violators. It is envisaged that the System Integrator (SI) will incorporate upgrading the existing infrastructure while implementing /designing the solution.
Lucknow Smart City Ltd. is in process to implement various urban infrastructures creating IoT platform including, Integrated command and control center (ICCC), smart Parking, Smart Bus Shelter, environment sensors, etc
1.3.1 Traffic Signals and Surveillance
The following table provides the details of the existing Traffic signals and surveillance in Lucknow City:
Sr. Description Types of systems Number of No Junctions 1 Traffic Signal System Fixed Time Traffic Signals 50 2 Traffic Surveillance at DOM and PTZ cameras 50 Junction
It will be the responsibility of the System Integrator (SI) to dismantle and replace or upgrade the existing 50 fixed timer based traffic signaling and 50 surveillance camera system with the proposed ITMS under the scope of this project. The detailed locations are provided in this document. Page 9 of 116 ITMS Vol 2 – Lucknow Smart City Limited
1.3.2 Lucknow City Integrated Command and Control System
One of the flagship projects under smart city initiated is the Lucknow City Integrated Command and Control System, System Integrator to ensure that ITMS system / information (including Cameras feeds) are accessed through LSCL as well. This will facilitate the Authority/LMC to monitor their various civic services like road maintenance, encroachments, parking, traffic, transport, garbage etc.
2 Scope of Services for the Project
The Implementing Agency / System Integrator (SI) should ensure the successful implementation of the proposed Integrated Traffic Management System (ITMS) including Traffic Junction improvement and provide O&M for the entire contract period and capacity building support to city authorities as per the scope of services described below. Any functionality not expressly stated in this document but required to meet the needs of the Authority/LSCL to ensure successful operations of the system shall essentially be under the scope of the System Integrator (SI) and for that no extra charges shall be admissible. System Integrator (SI) shall implement and deliver the following modules:
a. Integrated Traffic Control System comprising following features Traffic Signal System (TSS) Traffic Surveillance Camera Automatic Number Plate Recognition (ANPR) System Red Light Violation Detection (RLVD) System Speed Violation Detection (SVD) System Traffic Violation System Face Recognisation System Public Address System (PAS) Emergency Call Box (ECB) System e-Challan System
b. Pedestrian Information and Communication System
The Pedestrian information and communication systems should support the elderly and the disabled to cross an intersection accurately and safely with voice facilities.
c. Advance Mobile Information System
Page 10 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Real-time traffic information like disperse traffic flow, alleviate traffic congestion and alternate route diversion should display on Variable Message Display located at different locations in city as well as viewed on Lucknow web portal and Mobile app sharing data stream to Lucknow Integrated Command and Control Center.
d. Public/Vehicle Transport Priority System
ITMS software should features to configure junctions signal to prioritized defined vehicle/ public Transport for seamless travel in case of emergency. This should create Green Channel for fire vehicle, medical assistance and Disaster Management System.
e. Fast Emergency Vehicle Preemption System (FAST)
The fast emergency vehicle system assists emergency vehicles to reach an accident /incident site as quickly as possible. The fast controls traffic signal controls traffic signals to priorities driving of emergency vehicles.
f. Traffic Command and Control Centre Traffic Command and Control center should have IT and Non IT infrastructure to collect, process, record and share traffic information to display on VMS, Mobile app, etc to the Citizens for seamless travel across Lucknow city. TCCC should facilitate to monitor and analyze traffic at each junction on video wall / Monitor as well as control Junctions Signal centrally. TCCC comprises Enterprise Management System, Video Management System, Data Center, Viewing Display, Help / call center facilities, etc.
g. Help System for emergency life saving and public safety
Help System at Traffic Command & Control Center should communicate the concerned authority about traffic accidents, Traffic congestion, any incident, Ambulance, fire engines, and road service vehicles to conduct prompt rescue activities.
Note: Variable Management System (VMS) is being implemented across city under Smart city Integrated Command and Control System Project. Traffic Management System shall share data to display traffic related information on VMS.
The schematic diagram below shows the systems envisaged under ITMS System and the information flow across the systems to be integrated
Service Delivery Web Browser | Mobile device | Email | SMS | Help Center Command Center Operations & maintenance -> Machine Interfaces ITMS Platform Interfacing & Integration ---- Application / MIS Communication Layer Secure Connectivity through 4G / OFC / WiFI
Page 11 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Sensing Layer Traffic Control System ATC Controller, Vehicle Detectors, Traffic Light Aspects Law Enforcement System - Red Light Violation Systems, Speed Violation Detection Systems, eChallan, Traffic Surveillance Camera, ANPR Camera, Emergency Call Box, Face recognisation Information Dissemination System - Public Address System, Web Portal / Mobile, Dashboard Logical Architecture of ITMS
Integrated Traffic Management System (ITMS) Users Lucknow City Police, LMC, LMC, Other Dept. / Agencies Integration Points Devices Video Walls, Hand held Devices, Work stations, Cameras Existing RLVD Signals Applications ITMS, Dashboard, Speed Detection, RLVD, PA System, ECB Lucknow CCTV System, Traffic Analytics, Face Recognisation System, and Dial 100 Enterprises Management System System Enterprise Servers , Storage (Primary & Backup), Lucknow Computing Integrated Command and Control Center Network Network Fiber Backbone GIS Edge Devices Traffic Signal System ATC Controller, Vehicle Detectors, Traffic Light Aspects Law Enforcement System - Red Light Violation Systems, Speed Violation Detection Systems, e Challan, Traffic Surveillance Camera, Traffic Violation System, ANPR Camera, Emergency Call Box Information Dissemination System - Public Address System, Web Portal / Mobile, Dashboard System Component Architecture of ITMS The System Integrator’s scope of work shall include but will not be limited to the following broad areas. Details of each of these broad areas have also been outlined in subsequent sections of this document:
2.1 Lucknow Traffic Junction Improvement
Page 12 of 116 ITMS Vol 2 – Lucknow Smart City Limited
System Integrator shall improve Traffic Junction based on PwC ITMS DPR and Site Survey including civil work, zebra crossing and stop line marking, Road signs as per as per Ministry of Road Transport and Highways (MORTH) and Indian Roads Congress (IRC) guidelines.
2.2 Assessment and Site Survey: Conduct a detailed assessment, site survey and develop a comprehensive project plan, including:
Assess the existing infrastructure of traffic junctions, traffic management systems, applications. etc. including traffic signaling systems and junction management
Conduct the site surveys to finalize the location of traffic signal controller, pelican signal, number of traffic signal aspects, Traffic Junction camera, locations and height of poles, cantilever, junction box, connectivity and cable routing etc.
Finalization of detailed technical architecture, gap analysis and project plan
Develop traffic management plans for individual signal controls and groups of signal controllers along with pre-planned intervention strategies for special scenarios.
Obtain site clearance obligations & other relevant permissions
2.3 Design, Supply, Installation and Commissioning of Field Equipment which includes the following components:
Traffic Signal System (TSS) Pelican / Pedestrian Signals System Traffic Surveillance Cameras Face Recognisation System Automatic Number Plate Recognition (ANPR) System Red Light Violation Detection (RLVD) System Speed Violation Detection System Traffic Violation System Public Address System (PAS) Emergency Call Box (ECB) System e-Challan Hand Held Reader Communication system
2.4 Provisioning Network Connectivity which includes design, supply, and installation and commissioning of network backbone connectivity for ITMS.
Procurement of network bandwidth services for ITMS during contract period
Integrating live data streams with other existing systems such as ICCC and viewing center ( in future)
Page 13 of 116 ITMS Vol 2 – Lucknow Smart City Limited
2.5 Procurement of network bandwidth services for ITMS for contract period operations.
Integrating live data streams with Traffic Command and Control Centre and other existing systems such as Dial 100 project, Lucknow Smart City Integrated Command and Control Center and other viewing centres (data streams may be provided via IP)
2.6 Provisioning hardware and software:
It includes design, supply, installation and commissioning of IT Infrastructure at TCCC with Data Center. This consist of
Basic Site preparation services IT Infrastructure including server, storage, other required hardware, application portfolio, licenses Centralized platform for traffic data analytics and signal optimization Traffic Command and Control Center (TCCC) infrastructure including operator workstations, joystick controller etc. Establishment of LAN and WAN connectivity at TCCC with Data Center Application integration services with other Government systems.
Note: Authority / LSCL intends to utilize the exiting NIC / UP State Data Center infrastructure for the Disaster Recovery (DR) of proposed ITMS. SI may consider to utilize the above said, while designing their solution.
System Integrator may upgrade / use the existing Drishti Command center IT infrastructures during project implementation.
2.7 Capacity Building
Capacity Building for LSCL, LMC and Lucknow Police department which includes preparation of operational manuals, training documents and capacity building support, includes:
Training of the authorities, Traffic Police personnel and operators on operationalization of the system Support during execution of acceptance testing Preparation and implementation of the information security policy, including policies on backup and redundancy plan Preparation of revised traffic signal control plans, alternate signal control plans, KPIs for performance monitoring of transport network, dashboards for MIS Developing standard operating procedures for operations management and other technical services to be rendered by TCCC Preparation of system documents, user manuals, performance manuals, etc.
Page 14 of 116 ITMS Vol 2 – Lucknow Smart City Limited
2.8 Warranty and Annual Maintenance
This includes periodic maintenance services for the software, hardware and other IT infrastructure installed as part of ITMS project for a contract period (5 years) 1 year warranty & 4 years of Comprehensive Annual Maintenance Contract (CAMC) and conducting periodic audits of the project from a third party, if required or instructed by Authority.
3 Geographical Scope of services
The following is a summary of the geographical extent of the project
Sr. No. Description Locations in No. 1. Proposed Traffic Signal Systems 150 2. Red Light Violation Detection System at Intersection 20 3. Speed Violation Detection Systems 10 4. Proposed Traffic Surveillance Cameras 95 5. Traffic Violation System 10 6. e-Challan Hardware 100 7. No Helmet detetction systems 15 8. Triple rididng for two wheeler Systems 15 9. Emergency Call Box (ECB) System 10 10. Public Address System 10 11. Traffic Command and Control Center (TCCC) 1
The Indicative lists of locations to be covered under this project are provided in this RFP.
4 Feasibility study for finalization of detailed technical architecture and project plan
Project Inception Report should cover following aspects:
Names of the Project Team members, their roles and responsibilities Approach and methodology to be adopted to implement the Project (which should be in line with what has been proposed during bidding stage, but may have value additions / learning in the interest of the project). Responsibility matrix for all stakeholders Risks the SI anticipates and the plans they have towards their mitigation
Page 15 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Detailed project plan specifying dependencies between various project activities / sub- activities and their timelines Installation locations geo mapped to visually identify the geographical area
The SI as part of the feasibility study shall also conduct a comprehensive As-Is study of the existing traffic signaling systems in line with ITMS DPR for Lucknow, which are identified for up- gradation, corridors & traffic junctions/intersections (identified for ITMS) during various time periods of day including peak and non-peak hours to establish the key performance indicators (KPI) for the ITMS projects. The KPIs of the study shall be included in the feasibility report. The following minimum parameters should be captured during the comprehensive study
Volumes of vehicles moving in the road network within the area identified for ITMS implementation Vehicle type distribution Directional distribution Physical and visual characteristics of the area Travel times, delays between different points of the network Additional dependencies with respect to the available infrastructure and geometry at the junctions Any other relevant data which the SI anticipates will assist in establishing the benchmarks for the project
The feasibility report shall also include the expected measurable improvements against each KPI as detailed out in the above ‘As-Is’ study after implementation of ITMS. The benchmarking data should also be developed to track current situation and desired state.
The System Integrator shall study the existing business processes, functionalities, existing traffic management systems and applications including existing ITMS and E-challan System, MIS reporting requirements.
The System Integrator shall also identify the customizations/ workaround that need to be made to the available field devices and software solution and submit a document on the Gap analysis and replacement / up-gradation requirements. The SI will also undertake a feasibility study to assess the reusability of the existing switches, Drishti Control Room Infrastructure, wherever possible and will submit a reusability report to Authority / LSCL.
Additionally, the System Integrator should provide as part of feasibility report the detailed To-Be designs (Junction layout plans) specifying the following:
High Level Design (including but not limited to) Application architecture, Logical and physical database design, Data dictionary and data definitions and other data modeling documents and Physical infrastructure design for devices on the field
Page 16 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Application component design including component deployment views, control flows, etc. Low Level Design (including but not limited to) Application flows and logic including pseudo code, GUI design (screen design, navigation, etc.), Database architecture, including defining data structure, data dictionary as per standards laid-down by Government of India/ Government of UP. Location of all field systems and components proposed at the junctions, (KML /KMZ file plotted on GIS platform etc.) Height and foundation of Traffic Signals and Standard Poles for Pedestrian signals, Height and foundation of Poles, cantilevers, gantry and other mounting structures for other field devices Location of Junction Box Location of Network Provider’s Point of Presence (PoP) Design of Cables, Ducts routing, digging and trenching Electrical power provisioning
The SI shall also identify the up-gradation / work around that would be required for successful implementation and operation of the project. The feasibility report should take into consideration the following guiding principles:
Open Standards - System should use open standards and protocols to the extent possible without compromising on the security
Convergence - Lucknow Smart City Ltd. (LSCL) has initiated many services for the Citizens of Lucknow City under Smart City program, hence ITMS Infrastructure should be made scalable for future convergence needs.
Scalability - Important technical components of the architecture must support scalability to provide continuous growth to meet the growing demand of the city. The system should also support vertical and horizontal scalability so that depending on changing requirements from time to time, the system may be scaled upwards. There must not be any system imposed restrictions on the upward scalability in number of cameras, data centre equipment or other smart city components. Main technology components requiring scalability are storage, bandwidth, computing performance (IT Infrastructure).
The architecture should be scalable (cater to increasing load of internal and external users and their transactions) and capable of delivering high performance till the system is operational. In this context, it is required that the application and deployment architecture should provide for Scale-Up and Scale out on the Application and Web Servers, Database Servers and all other solution components. The data centre infrastructure shall be capable of serving the growing concurrent users requirement which would be increasing as the city would grow.
Page 17 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Availability - The architecture components should be redundant and ensure that are no single point of failures in the key solution components. Considering the high sensitivity of the system, design should be in such a way as to be resilient to technology sabotage. To take care of remote failure, the systems need to be configured to mask and recover with minimum outage. The System Integrator shall make the provision for high availability for all the services of the system. Redundancy has to be considered at the core / data center components level.
Security - The architecture must adopt an end-to-end security model that protects data and the infrastructure from malicious attacks, theft, natural disasters etc. System Integrator must make provisions for security of field equipment as well as protection of the software system from hackers and other threats. Using Firewalls and Intrusion detection systems such attacks and theft should be controlled and well supported (and implemented) with the security policy. The virus and worms attacks should be well defended with gateway level Anti-virus system, along with workstation level anti-virus mechanism. Furthermore, all the system logs should be properly stored& archived for future analysis and forensics whenever desired. LSCL may carry out the Security Audit of the entire system post acceptance operationalization through a Third Party Auditor (TPA) if required. The following guidelines need to be observed for security:
Build a complete audit trail of all activities and operations using log reports, so that errors in system – intentional or otherwise – can be traced and corrected. Access controls must be provided to ensure that the system is not tampered or modified by the system operators. Implement data security to allow for changes in technology and business needs. The security of the field devices must be ensured with system architecture designed in a way to secure the field devices in terms of physical damage & unauthorized access.
Manageability - Ease of configuration, ongoing health monitoring, and failure detection are vital to the goals of scalability, availability, and security and must be able to match the scalability of the system
Interoperability - The system should have capability to take inputs from other third party systems as per situational requirements
5 Site Clearance obligations & other relevant permissions
5.1 Survey and Commencement of Works
Prior to starting the site clearance, the SI shall carry out survey of field locations as specified in this RFP, for buildings, structures, fences, trees, existing installations, etc. The LSCL / LMC
Page 18 of 116 ITMS Vol 2 – Lucknow Smart City Limited shall be fully informed of the results of the survey and the amount and extent of the demolition and site clearance shall then be agreed with the Authority/LSCL.
5.2 Existing Traffic Signal system
The infrastructure of existing traffic signal systems including the aspects, controllers etc. may need to be dismantled and replaced or up-grade with the new systems which are proposed and required under the scope of the ITMS project. The infrastructure like poles, cantilevers, cabling, aspects etc. should be reused to derive economies for the project if possible. The dismantled infrastructure shall be delivered at the Authority/LSCL designated location without damage.
5.3 Electrical works and power supply
The SI shall directly interact with electricity boards for provision of mains power supply at all desired locations for ITMS field solution. The recurring electricity charges will be borne by Authority/LSCL as per actual consumption. The SI shall be responsible to submit the electricity bill including connection charge, meter charge etc. to the electricity board directly. SI shall have to submit the challan of bill submission to authority/LSCL. Authority/LSCL will reimburse the amount submitted to the SI after verification in next billing cycle.
5.4 Lightning-proof measures
The SI shall comply with lightning-protection and anti–interference measures for system structure, equipment type selection, equipment earthing, power, signal cables laying. The SI shall describe the planned lightning-protection and anti –interference measures in the feasibility report.
Corresponding lightning arrester shall be erected for the entrance cables of power line, video line, data transmission cables. All crates shall have firm, durable shell. Shell shall have dustproof, antifouling, waterproof function & should capable to bear certain mechanical external force.
Signal separation of low and high frequency; equipment’s protective field shall be connected with its own public equal power bodies; small size/equipment signal lightning arrester shall be erected before the earthling. The Internal Surge Protection Device for Data Line Protection shall be selected as per zone of protection described in IEC 62305, 61643-11/12/21, 60364-4/5. Data line protection shall be used for security system, server data path and other communication equipment.
Data line protection shall be installed as per zone defined in IEC 62305.Type 1 device shall be installed between zone 0B and zone 1. Type 2 devices shall be installed before the equipment in zone 2 and 3.
Page 19 of 116 ITMS Vol 2 – Lucknow Smart City Limited
5.5 Earthing System
All electrical components are to be earthen by connecting two earth tapes from the frame of the component ring and will be connected via several earth electrodes. The cable arm will be earthen through the cable glands. The entire applicable IT infrastructure i.e. signal junction or command centre shall have adequate earthing. Further, earthling should be done as per Local state National standard in relevance with IS standard.
Earthing should be done for the entire power system and provisioning should be there to earth UPS systems, Power distribution units, AC units, etc. so as to avoid a ground differential. Authority / LSCL shall provide the necessary space required to prepare the earthing pits.
All metallic objects on the premises that are likely to be energized by electric currents should be effectively grounded.
There should be enough space between data and power cabling and there should not be any cross wiring of the two, in order to avoid any interference, or corruption of data. The earth connections shall be properly made.
Provide separate earthing pits for Servers, & UPS as per the standards at Traffic Command and Control Center.
5.6 Junction Box, Gantries, Poles and Cantilever
The System Integrator shall provide the Junction Boxes, poles, gantries and cantilever to mount the field sensors like the cameras, traffic sensors, traffic light aspects, active network components, controller and UPS at all field locations, as per the functional and technical requirements given in the RFP.
The Junction Box needs to be appropriately sized in-order to accommodate the systems envisaged at the Junctions, and the SI should design the Junction box for 1.5 times the actual size the SI requires for utilization under the ITMS project.
The Additional 50% space in the Junction Box shall be utilized by LSCL to accommodate any future requirements i.e. 16 port or higher switches. The Junction Box for UPS with Battery bank needs to be considered separately.
It should be noted that the SI would have designed the Junction box keeping in mind the scalability requirements of ITMS project, and the additional 50% volume needs to considered over and above such requirement.
The junction box should be designed in a way that, separate compartment will be available for separate system (i.e. Traffic Controller, Active component, etc) with lock & key facility and provision to integrate the systems if required.
Page 20 of 116 ITMS Vol 2 – Lucknow Smart City Limited
5.7 Cabling Infrastructure
The System Integrator shall provide standardized cabling for all devices and Subsystems in the field and Traffic Command and Control center. The SI shall study the reusability of existing cables already being used at the sites and submit a cable reusability report to Authority/LSCL and identify which cables may be utilized and which ones require replacement to ensure successful operations of the system as per the SLAs defined.
SI shall ensure the installation of all necessary cables and connectors between the field sensors /devices assembly, outstation junction box, for pole mounted field sensors/devices the cables shall be routed down the inside of the pole and through underground duct to the outstation cabinet. All cables shall be clearly labeled with indelible indications that can clearly be identified by maintenance personnel. The proposed cables shall meet the valid directives and standards.
6 Design, Supply, Installation & Commissioning of the Field Equipment
The Scope includes supply, installation, commissioning and up-gradation (as required) of various field systems which include Traffic Signal System (TSS) at Traffic Junctions, Traffic Surveillance, Face recognisation System, ANPR Cameras, PAS, ECB System, Red Light Violation Detection system, Speed Violation Detection System, and other IT infrastructure required for successful operation of the ITMS.
Based on the survey report approved by Authority/LSCL, the System Integrator will undertake the system configuration and customization in line with the changed, improved or specific requirements of Lucknow traffic Police and LSCL including:
The System Integrator shall be responsible for obtaining all permits and approvals necessary to install the ITMS components from Authority/LSCL and design the field level equipment architecture to ensure maximum optimization of network equipment, poles, cantilever, mounting infrastructures, power supply equipment including, electric meters and junction box. The system integrator shall be required to submit a detailed installation report post installation of all the equipment at approved locations. The report shall be utilized during the acceptance testing period of the project to verify the actual quantity of the equipment supplied and commissioned under the project. Finally approved/accepted solution for each component of ITMS including enforcement system shall be accompanied with “ITMS Configuration” document and the same should be referenced for installation of ITMS including enforcement system at Junctions that are identified within the scope of this project. The implementation methodology and approach must be based on the global best practices in-order to meet the defined Service Levels during the operation. Page 21 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Best efforts have been made to define major functionalities for each sub- system of ITMS including enforcement System. However, System Integrator should not limit its offerings to the functionalities proposed in this RFP and is suggested to propose any functionality over and above what has already been given in this tender. The sub-components included as part of the project for which field equipment needs to be deployed and integrated are given in the subsequent sections
6.1 Traffic Signal System (TSS)
The broad scope of work to be covered under Traffic Signal System sub-module will include the following, but is not limited to:
Preparation of solution architecture as per project blueprint to develop a final BOM for installation traffic signaling systems. Installation of vehicle detectors, Traffic controllers, Pedestrian Signals, Traffic light aspects, poles, cantilevers, Junction Box and other required accessories at specified traffic junctions for successful operation of the ITMS for Authority /LSCL. Upgradation or replacement of existing traffic signaling systems with installation of necessary UPS and power back up systems at traffic junctions. Integration of ITMS field infrastructures with the proposed Traffic Signal System software application configuration of traffic signal at each of the junction along with development of signal control plan for individual operations, coordinated signal plan for the junction in sync with the area wide signal plan for different operating conditions. The operating conditions may include different peak and off-peak conditions, special events, contingency plans etc. For more details on technical and functional requirements of Traffic Signal System, System Integrator should refer to Functional requirement and Technical Requirements in this RFP.
6.2 Traffic Surveillance System
The broad scope of work to be covered under this sub module will include the following, but is not limited to:
The System Integrator shall install surveillance cameras at specified Traffic junctions across the Lucknow city. The System Integrator shall undertake due diligence for selection and placement of surveillance cameras to ensure the optimized coverage of the traffic junction and location along with all associated junction arms, accuracy of the information captured on the field and for rugged operations. The System Integrator shall design, supply, and install the traffic surveillance cameras including all wiring connections for the system shall be installed by the System Integrator. The System Integrator shall supply all of the necessary equipments for the camera operations including camera housings and mountings, camera poles, switches, cabling, and shall make the final connections to the junction box.
Page 22 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The System Integrator shall be responsible for providing the entire necessary IT infrastructure for monitoring, recording, storage & retrieval of the video streams at Traffic Command and Control Center, or any other location as specified by the Authority. For more details on technical and functional requirement of Traffic surveillance cameras, System Integrator should refer to Functional requirement and Technical Requirements in this RFP.
6.3 Face Recognisation System
The broad scope of work to be covered under this sub module will include the following, but is not limited to:
The System Integrator shall install Face Recognisation application at specified Traffic junctions across the Lucknow city identified by authority / LSCL. The System Integrator shall supply, configure and install the Face Recognisation application in installed camera. The System Integrator shall be responsible for providing the entire necessary IT infrastructure for monitoring, recording, storage & retrieval of the video streams at Traffic Command and Control Center, or any other location as specified by the Authority. System Integrator should refer to Functional requirement and Technical Requirements in this RFP.
6.4 ANPR Cameras
The broad scope of work to be covered under this sub module will include the following, but is not limited to: The System Integrator shall install the ANPR cameras at the specified junctions/locations across the city. This system shall automatically capture the license number plate of the vehicle at these junctions. The System Integrator shall design, supply, and install the ANPR camera system as defined in the RFPs, all camera accessories such as IR Illuminators, camera housing and mounting shall be installed by the System Integrator. The System Integrator shall supply all of the necessary equipment for the camera and local processing system, including but not limited to: computers local storage, and ancillary camera equipment, camera poles, warning signs and shall make the final connections to the camera. The System Integrator shall be responsible for providing the necessary IT infrastructure for detection, analysis, storage & retrieval of the number plate information at Traffic Command and Control Centre or any other location as specified by the Authority. For more details on technical and functional specifications of ANPR Cameras, System Integrator should refer to Functional and Technical Requirements in this RFP.
6.5 Red Light Violation Detection (RLVD) System
Page 23 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The broad scope of work to be covered under this sub module will include the following, but is not limited to: The System Integrator shall install the RLVD Systems at specified traffic junctions across the city. This system shall capture the infractions of Red light and stop line violations at these junctions. The System Integrator shall design, supply, and install the RLVD system as defined in the RFPs, all wiring connections to the traffic signal controllers and to the camera platforms shall be installed by the System Integrator. The System Integrator shall supply all of the necessary equipment for the camera and detection system, including but not limited to: computers, ancillary camera equipment, camera housings, camera poles, warning signs and shall make the final connections to the camera. The solution proposed by the System Integrator shall seamlessly integrate with the E- Challan system proposed under the scope of this project. LSCL/LMC shall facilitate to get access to RTO database. SI shall be required to access the same through use of appropriate APIs. The System Integrator shall be responsible for providing the necessary IT infrastructure for analysis, storage & retrieval of the infraction information at Traffic Command and Control Centre or any other location as specified by the authority. For more details on technical and functional requirement of Red Light Violation Detection (RLVD) system, System Integrator should refer to Functional and Technical Requirements in this RFP
6.6 Speed Violation Detection System
The broad scope of work to be covered under this sub module will include the following, but is not limited to: The System Integrator shall install the Speed Violation Detection Systems at the specified locations across the city. This system shall capture the infractions of speed violations at specified locations. The System Integrator shall design, supply, and install the speed violation detection system as defined in the RFPs, all wiring connections for the system shall be installed by the System Integrator. The System Integrator shall supply all of the necessary equipment for the camera and detection system, including but not limited to: sensors, computers, ancillary camera equipment, camera housings, camera poles, warning signs and shall make the final connections to the camera. The solution proposed by the System Integrator shall seamlessly integrate with the E- Challan system proposed under the scope of this project. The System Integrator shall be responsible for providing all the necessary IT infrastructure for analysis, storage & retrieval of the infraction information at Traffic Command and Control Centre or any other location as specified by the Authority. For more details on technical and functional specifications of Speed Violation Detection system, System Integrator should refer to Functional requirement and Technical Requirements in this RFP
Page 24 of 116 ITMS Vol 2 – Lucknow Smart City Limited
6.7 E Challan System
The broad scope of work to be covered under this sub module will include the following, but is not limited to:
Design, development and implementation of e-Challan Software Solution for end-to-end e-challan management The SI is required to supply 50 devices along with e-Challan application for spot challan issuance. The SI is required to seamlessly integrate the handheld e-Challan application with the E-Challan system. Integration with external systems including UP transport/RTO database, national Vahan/Sarathi database, UP portal, 100 Dial, traffic police website, Mobile apps, etc. The E-Challan system shall be configured to automatically generate traffic challans based on infractions received from the installed field equipment including RLVD, ANPR and SVD systems. The proposed system shall have capability for complete automation of the challan processing/ printing process with manual verification. This shall involve automatic capturing of relevant information from the evidence generated by the traffic enforcement system and integrating it with the vehicle database (UP Transport, National Vahan database or any other database). The detailed functional and technical specification details of the E-Challan system are provided in this RFP document
6.8 Traffic Violation System
The broad scope of work to be covered under this sub module will include the following, but is not limited to: The System Integrator shall install additional fixed cameras with ANPR capability for detection of violations of wrong side vehicle movements at specified locations across the city. The System Integrator shall design, supply, and install the traffic violation cameras as defined in the RFPs, all wiring connections for the system shall be installed by the System Integrator. The System Integrator shall supply all of the necessary equipment for the camera and detection system, including but not limited to computers, ancillary camera equipment, camera housings, camera poles, warning signs and shall make the final connections to the camera. The solution proposed by the System Integrator shall seamlessly integrate with the E- Challan system proposed under the scope of this project. The System Integrator shall be responsible for providing all the necessary IT infrastructure for analysis, storage & retrieval of the infraction information at Traffic Command and Control Centre or any other location as specified by the Authority. For more details on technical and functional specifications of Traffic Violation Detection system, System Integrator should refer to Functional and Technical Requirements in this RFP.
Page 25 of 116 ITMS Vol 2 – Lucknow Smart City Limited
6.9 Public Address (PA) System & Emergency Call Box (ECB) System
The broad scope of work to be covered under this sub module will include the following, but is not limited to:
The System Integrator shall install IP based Public Address System as part of the information dissemination system at the specified locations in the city. These systems shall be deployed at identified junction to make public interest announcements. The system deployed shall be IP based and have the capability to be managed and controlled from the Police Command Centre The System Integrator shall also install Emergency Call Box/Panic buttons at 10 locations in the city. These systems shall be deployed at identified junction for ease of access by citizens of Lucknow city. The System Integrator, in consultation with Traffic Police can propose alternate locations apart from the locations mentioned in this RFP for installing the PA system & ECB system where their effectiveness in communicating information about traffic conditions in Lucknow will be maximized LSCL/ LMC shall review and approve the proposed locations. The System Integrator shall install the PA & ECB system on the approved locations. For more details on technical and functional specifications of IP based PA system and ECB system, System Integrator should refer to Functional and Technical Requirements in this RFP
7 Design, Supply, Installation and Commissioning of Network & Backbone Connectivity for ITMS.
Network & Backbone Connectivity is an important component of the ITMS project and needs very careful attention in assessment, planning and implementation. It is important not only to ensure that the required connectivity is provisioned within the required timelines but also ensure that it is reliable, secure and supports the required SLA parameters of Latency, Jitter, Packet Loss and Performance. It is proposed that the System Integrator shall procure bandwidth as a service for the contract duration in order to meet the requirements as defined within the service level agreement (SLA). The provisioning of the PoPs for the City Network Backbone at the Junction and other field locations will be mutually agreed upon by the LSCL and the System Integrator for the ITMS project. The System Integrator should provide detailed network architecture of the overall system, incorporating findings of site survey exercise. The network so envisaged should be able to provide real time data streams to the TCCC. All the components of the technical network architecture should be of industry best standard and assist System Integrator in ensuring that all the connectivity SLAs are adhered to during the operational phase.
Page 26 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The System Integrator is also responsible for providing network services for integration for below connectivity requirements: Between Traffic Command and Control Centre (TCCC) and Lucknow Integrated Command and Control Center Between ICCC and other viewing centres (in Future) Connectivity for field devices like TSS, RLVD, Traffic Surveillance, Traffic Violation, ANPR, SVD, PAS and ECB System The System Integrator shall prepare the overall network connectivity plan for this project. The plan shall comprise of deployment of network equipment at the junctions to be connected over network, any clearances required from other government departments for setting up of the entire network. The network architecture proposed should be scalable and in adherence to network security standards. It is necessary that at least 80% of the proposed last mile connectivity should be wired. Last Mile to be defined as “the access link from the service provider’s PoP – (as per Telco Standards) to the field device”. All cameras procured and installed under Drishti Project shall be reused (if possible) or relocate for seamlessly viewable from the Traffic Control and Command Center and ICCC. System Integrators are also required to do the estimation of bandwidth requirements considering following benchmark parameters
Sr. No. ITMS components Consideration 1 Traffic Signal System Minimum 1 Mbps per controller 2 Traffic Surveillance Cameras Resolution: 1920x1080 Frame Rate: 25 fps to 30 fps (minimum 4 Mbps) 3 RLVD Minimum 4 Images of violating vehicle along with Number plate (Minimum 4 Mbps per junction) 4 Speed / Traffic Violation Minimum 4 Images of violating vehicle along with Number plate (Minimum 4 Mbps per junction) 5 PA System & ECB System Minimum 1 Mbps for each location 6 Traffic Junctions with the Minimum 12 Mbps per junction following systems: TSS ECB and PA system Traffic Surveillance System with Face recognisation RLVD System Traffic Violation
Page 27 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The actual bandwidth requirement to cater the above mentioned bandwidth parameters and to meet SLAs would be calculated by the System Integrator and the same shall be clearly proposed in the technical proposal with detail calculations. Lucknow Smart City Limited (LSCL) also requires the System Integrator to meet the parameters of video feed quality, security & performance and thus System Integrators should factor the same while designing the solution. LSCL reserves its right to ask the Systems Integrator to increase the bandwidth if the provided bandwidth is not sufficient to give the functionality of the system mentioned in the RFP and adhere to the SLAs. In case the Telecommunication guidelines of Government of India require the purchaser to place Purchase Order to the Service Provider for bandwidth, LSCL shall do so. However, Systems Integrator shall sign a contract with Telecom Service Provider(s) and ensure the performance. The system integrator shall be required to submit a detailed installation report post installation of all the equipment at approved locations. The report shall be utilized during the acceptance testing period of the project to verify the actual quantity of the equipment supplied and commissioned under the project. The System Integrator shall develop a migration plan to switch the ITMS to the any Network Backbone and implement the migration procedure within one month of operationalization of the envisaged project if required to do so.
7.1 Design, Supply, Installation and Commissioning of IT Infrastructure at Traffic Command and Control Center (TCCC)
It is proposed that the System Integrator shall provide the IT hardware infrastructure at the TCCC for successful operations of the systems. System Integrator has to ensure that redundancy is provided for all the key components to ensure that no single point of failure affects the performance of the overall system. It will be System Integrator’s responsibility to:
Supply, Install and Commission of IT Infrastructure including site preparation in TCCC. A secured data centre environment will be provided to the System Integrator at the TCCC. Supply Smart Network Rack, Network Switches, and required accessories at TCCC. The System Integrator shall provide system integration services to customize and integrate the applications procured through the project. The ITMS and surveillance system applications proposed by the System Integrator should have open APIs and should be able to integrate and share the data with other third party systems already available or coming up in the near future As part of preparing the final bill of material for the data centre, the successful System Integrator will be required to list all passive & active components required in the data centre. The bill of material proposed by the successful System Integrator will be approved by LSCL for its supply and installation. Indicative IT Infrastructure to be commissioned as part of the ITMS Project at TCCC are as under:
Page 28 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Servers (inclusive of OS) - Application Servers, Database Server, Video Recording Server, Video Management Server, Enterprise Backup Server, Domain Controller, Failover Servers for application and Recording Servers Application & System Software (with necessary customization) – Traffic Control System application, ANPR application, Red Light Violation Detection application, Speed Violation Detection application, Traffic Violation application, PA System application, ECB System application, Traffic Violation application, Face Recognisation application, Traffic Surveillance application, and E-Challan application. RDBMS (if required) Anti-virus Software EMS software Primary Storage Solution Storage Management Solution Switches KVM Switches Firewall Racks All required Passive Components Any other Server required to the cater to the scope of work mentioned in this The above are only indicative requirements of IT & Non-IT Infrastructure requirements at Data Center. The exact quantity and requirement shall be proposed as part of the technical proposal of the System Integrator. The System Integrator shall prepare the overall data centre hosting & their operational plan for this project. The plan shall comprise of deployment of all the equipment required under the project. The video analytics system shall alert event occured, which includes unidentified object detection, motion / intrusion detection, noise level detection (gunshot, explosion, shattering of glass etc.), vandalism and tamper detection, virtual Fence / Tress Passing / Tripwire, people / mass movement, vehicle Traffic Events (Start/Stop/Illegal parking/wrong direction/Speed) The implementation roll-out plan for hosting of the data centre shall be approved by LSCL. The detailed plan shall be also comprise of the scalability, expandability and security that such data centre will implement under this project. The system integrator shall be required to submit a detailed installation report post installation of all the equipment at approved locations. The report shall be utilized during the acceptance testing period of the project to verify the actual quantity of the equipment supplied and commissioned under the project.
7.2 Preparation and implementation of the Information security policy, including policies on backup
The SI shall prepare the Information Security Policy for the overall Project and the same would be reviewed and then finalized by Authority & its authorized committees. The Security policy needs to be submitted by the System Integrator after successful Final Acceptance Tests Page 29 of 116 ITMS Vol 2 – Lucknow Smart City Limited
7.3 Software Application Hosting Services
The infrastructure of Traffic Command and Control Center (TCCC) for ITMS shall be hosted in TCCC / or any other location as the client may so desire. Internet Bandwidth Hosting Space Power & Cooling Secured Data Centre Environment The System Integrator shall bear the charges (if required) for hosting data centre services. The System Integrator need to do the sizing of rack space required at facilities based on its capacity planning and sizing for the entire duration of the contract with adequate space for future expansion. The System Integrator need to provide all the IT equipment required at Traffic Command and Control Center (TCCC) such as storage, Rack with Precision Cooling system, servers, UPS, etc
7.4 Capacity Building and Training
Capacity Building is an important aspect of this Project. System Integrator has to conduct a proper training need analysis of all the concerned staff and draw up a systematic training plan in line with the overall Project plan. For all these training programs the System Integrator has to provide necessary course material and reference manuals (user/maintenance/ administration) along with training schedules for all phases. The training shall be held at various office/department locations as finalized by LSCL.
Broad training requirement defined for the purpose of calculation of effort is as follows:
Functional Training This training would focus on the use of the software of the various ITMS components at Traffic Control Center, so that the users are aware of all the operations of the Traffic Signal System and other Traffic Enforcement solutions. The training will be provided to about10-20 staffs identified by Authority/LSCL.
Administrative Training This training would focus on the administration of Traffic Signal System and other Traffic Enforcement solutions including Dashboard and would be imparted to about 10-20 staffs identified by the Authority/LSCL.
Note: Additional Training requirements will be assessed by LSCL along with System Integrator when such requirements arise.
Other requirements to be fulfilled by the System Integrator with respect to training are as follows:
Page 30 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Successful System Integrator should ensure that the knowledge transfer to the concerned department staff happens effectively post training. Prepare the training material in consultation with LSCL& its authorized committees. Detailed training manuals would be prepared by the System Integrator prior to the start of the training. Master copies of all training material should be submitted to the Authority for approval. One Hard Copy & One Soft Copy of the training material shall be given by the System Integrator to all the trainees. The location for the Administrative & Sr. Management Training would be decided subsequently.
7.5 Factory Acceptance Testing (FAT)
Success System Integrator shall have to submit Factory Acceptance Test Certificate for the below mentioned materials before the actual supply of the items. 1. Cable 2. Pole 3. Signal Aspects Authorized representative from LSCL will visit the manufacturing plant of the product subject to present in India. Authorized representative will check the testing process
7.6 Acceptance testing
The Lucknow Smart City Ltd. shall review and finalize the detailed acceptance test plan proposed by the System Integrator. The LSCL would also conduct audit of the process, plan and results of the Acceptance Test carried out by the System Integrator for both IT & non-IT components. The LSCL would issue certification of completion for which, LSCL shall verify availability of all the defined services as per the contract signed between the System Integrator and Lucknow Smart City Ltd. The System Integrator shall be required to demonstrate all the services, features, functionalities as mentioned in the agreement. All acceptance testing, project review and monitoring shall be enabled through a certified by LSCL. Commissioning shall involve the completion of the site preparation, supply and installation of the required components and making the Project available to the LSCL for carrying out live Operations and getting the acceptance of the same from the LSCL. Testing and Commissioning shall be carried out before the commencement of Operations
7.6.1 Partial Acceptance Testing
Partial Acceptance Test shall involve scrutiny of documents for various IT / Non-IT components to verify if the specifications conform to the technical and functional requirements mentioned in the Tender and subsequent corrigendum. LSCL reserves right to conduct physical inspection of the equipment delivered to ensure that they arrive at the sites in good condition and are free from physical damage and incomplete shipments and shall return the products to the supplier at the supplier’s expenses if required quality is not maintained. Physical inspection of hardware will also include physical checking and counting of the delivered equipment in presence of the
Page 31 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Successful System Integrator. This equipment will only be acceptable as correct when each received item corresponds with the checklist that will be prepared by the Successful System Integrator prior to shipment. Any shortfalls in terms of number of items received may render the delivered equipment incomplete
7.6.2 Final Acceptance Testing
The final acceptance shall cover 100% of the Lucknow ITMS Project, after successful testing by the LSCL, a Final Acceptance Test Certificate (FAT) shall be issued by the LSCL to the System Integrator.
Prerequisite for carrying out FAT activity: Detailed test plan shall be developed by the System Integrator and approved by LSCL. This shall be submitted by System Integrator before Final Acceptance Testing activity to be carried out. All documentation related to ITMS project and relevant acceptance test document (including IT Components, Non IT Components etc.) should be completed & submitted before the final acceptance test to the LSCL. The training requirements as mentioned should be completed before the final acceptance test. Successful hosting of Application, EMS and MIS Software. For both IT & Non-IT equipment’s / software manuals / brochures / Data Sheets / CD / DVD / media for all the ITMS Project supplied components.
The FAT shall include the following: All hardware and software items must be installed at respective sites as per the specification. Availability of all the defined services shall be verified. The System Integrator shall be required to demonstrate all the features / facilities / functionalities as mentioned in the RFP. The System Integrator shall arrange the test equipment required for performance verification, and will also provide documented test results. The System Integrator shall be responsible for the security audit (if any) of the established ITMS to be carried out by a certified third party as agreed by LSCL.
Any delay by the System Integrator in the Final Acceptance Testing shall render him liable to the imposition of appropriate Penalties. However, delays identified beyond the control of System Integrator shall be considered appropriately and as per mutual agreement between Lucknow Smart City Limited and System Integrator.
7.7 System Documents and User Manuals
The System Integrator shall provide documentation, which follows the ITIL (Information Technology Infrastructure Library) standards or IEEE/ISO Acceptable Documentation Standards. This documentation should be submitted as the project undergoes various stages of Page 32 of 116 ITMS Vol 2 – Lucknow Smart City Limited implementation and provide all traceability documentation on changes done on the IT components during the course of the implementation of the solution.
7.7.1 Indicative list of documents include Project Commencement: Project Plan should provide micro level activities with milestones & deadlines. Delivery of Material: Original Manuals from OEMs. Training: Training Material will be provided which will include the presentations used for trainings and also the required relevant documents for the topics being covered. Process Documentation: The System Integrator shall be responsible for preparing process documentation related to the operation and maintenance of each and every component of the ITMS Project. The prepared process document shall be formally signed off by LSCL before completion of final acceptance test. The System Integrator shall document all the installation and commissioning procedures and provide the same to the LSCL within one week of the commissioning of the project. The System Integrator shall submit a complete set of Single Line diagram, a complete cabling system layout (as installed), including cable routing, telecommunication closets and telecommunication outlet/ connector designations. The layout shall detail locations of all components and indicate all wiring pathways. Manuals for configuring of switches, routers, etc. shall be provided by the selected System Integrator.
The System Integrator shall be responsible for documenting configuration of all devices and keeping back up of all configuration files, so as to enable quick recovery in case of failure of devices.
7.8 Operations and Maintenance during contract period
Success of the Project would lie on how professionally and methodically the entire Project is managed once the implementation is completed. From the System Integrator perspective too this is a critical phase since the quarterly payments are linked to the SLA’s in the post implementation phases. System Integrator thus is required to depute a dedicated team of professionals to manage the Project and ensure adherence to the required SLAs.
The System Integrator shall provide operations and maintenance services for the hardware and software, and other IT and Non-IT infrastructure installed as part of ITMS project during the Contract Period, including one (1) year of warranty period after “Go-Live”.
The activities to be carried out by the ITMS System Integrator during the Contract Period shall include, but not limited, to the following:
Monitor the operation of traffic signals and take suitable interventions as required such as change of signal plan, change of signal timing from TCCC enabling green corridor etc.
Page 33 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Periodic change of signal plans and other configurations parameters on directions of Authority/LSCL. Monitor health of traffic signal equipment and initiate immediate corrective action in any of any fault. Process e-challans for the violation captured by ITMS, including generation, verification, printing. Dispatch and tracking of e-challans. Tracking the record of payment received against e-challans and print& dispatch reminder for pending challans. Track specified persons (identified by Authority/ Lucknow Police) based on Face recognisation System Sharing required data stream in the specified structure to Lucknow Integrated Command & Control Center for displaying on VMS, Mobile app, and viewing on their display system. Track specified vehicles (stolen vehicles or vehicles involved in crimes) based on ANPR data. Undertake configuration management for all systems. Undertake analytics of traffic data and generate various MIS and analytics reports. Undertake system admin, database admin, back up, archival, network admin activities. Comprehensive maintenance of all equipment/sub-system during Contract period. Set up a Call center for verification of addresses, pending challans, reminders, public help regarding challan etc. The Call center shall be five seater and shall work in 2 shifts 7 days a week. The scope of work for the Operations & Maintenance Phase can be categorized under the following service categories.
7.8.1 Project Management & Facilities Management Services The System Integrator will be required to provide facilities management services to support the LSCL/ Lucknow Police department officials in performing their day-to-day functions related to this system.
System Integrator is required to depute a dedicated, centralized project management and technical team (except for Project Director) for the overall Project management and interaction with LSCL and other departments. Indicative resource requirement for this centralized administration of the Project is as follows.
Sr. Role Total number Deployment Deployment No. of Manpower Implementation O&M 1 Project Manager 1 50% 100% 2 Integrated Traffic Management 1 100% 100% System Expert 3 Solution Architect 1 100% 100% 4 Technical Expert – Network & 1 100% 100% Security 5 Technical Expert for Server, 1 100% 100%
Page 34 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Storage and software applications like video management system, EMS etc. 6 Field Implementation Expert 1 100% 100% 7 Traffic Command Centre / TCCC 10 When required 100% Operators
The above-mentioned manpower requirement is minimum and if the System Integrator believes that to meet the SLAs, additional resources are required, the same may be provided by the System Integrator.
7.8.2 Provision of the Operational Manpower to view the feeds at Traffic Command and Control Centre
The System Integrator is required to provide suitable manpower to support monitoring of the data feeds at Traffic Command and Control Centre and support other departments in operationalization of the ITMS project. System Integrator shall be required to provide such manpower meeting the following requirements:
All such manpower shall be minimum graduate pass All such manpower shall be without any criminal background / record. LSCL reserves the right to carry out background check of the personnel proposed on the Project for verification of criminal record, at the beginning of deployment or during deployment. System Integrator shall have to replace any person, if not found suitable for the job. All the manpower shall have to undergo training from the System Integrator for at least 15 working days on the working of ITMS project at Traffic Command and Control Centre. Each person shall have to undergo compulsory 1 day training every month Operational Manpower shall work in 2 shifts, with no person being made to see the feeds for more than 8 hours at a stretch. Detail operational guideline document shall be prepared during implementation which shall specify detail responsibilities of these resources and their do’s & don’ts.
7.9 Basic Infrastructure Services
Following services shall be provided by the System Integrator under the basic infrastructure services:
Ensure availability of the ITMS infrastructure (both physical and IT) including but not limited to Racks, Storage and other peripheral equipment installed at the time of Project commissioning as per the SLAs. Ensure scalability in terms of availability of racks and supporting infrastructure.
Page 35 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Proactive and reactive maintenance, repair and replacement of defective components (physical and other peripheral IT infrastructure) installed for the Project through this RFP. The cost for repair and replacement shall be borne by the System Integrator. Any component (Physical & IT installed at the time of Project commissioning) that is reported to be faulty / non-functional on a given date should be either fully repaired or replaced by temporary substitute (of equivalent configuration) within the time frame agreed upon in the Service Level Agreement (SLA). Proactive monitoring of the entire basic infrastructure installed. System Integrator shall maintain records of the maintenance of the basic infrastructure and shall maintain a logbook on-site that may be inspected by the authority/LSCL at any time.
7.10 Network Monitoring Services through EMS
The activities shall include: System Integrator shall provide services for management of Lucknow ITMS Project to maintain performance at optimum levels on a 24 x 7 basis. System Integrator shall monitor and administer the network System Integrator shall create and modify VLAN, assignment of ports to appropriate applications and segmentation of traffic. System Integrator shall carry out break fix maintenance of the LAN cabling or maintenance work requiring civil work.
7.11 Integration Testing
This shall be a black-box testing role primarily to ensure that the application to be deployed does not disrupt the ITMS operations and affect other ITMS infrastructure in terms of performance and security.
The technical tasks to be carried out shall be as follows:
Functional Testing: Ensuring that the application functionality as described by LSCL and Home department works adequately. The functional testing of application will necessarily be minimal as this is a core responsibility of the Supplier. Performance Testing: Ensuring that the application meets expressed performance requirements on the ITMS servers by using performance test tools and performance monitoring tools. Security Testing: Testing for exploitable application security weaknesses that undermine the application security or the security of the infrastructure
7.12 Vendor Management Services
The activities shall include:
Coordination with all the project stakeholders to ensure that all project activities are carried out in a timely manner. Page 36 of 116 ITMS Vol 2 – Lucknow Smart City Limited
System Integrator shall coordinate and follow-up with all the relevant vendors to ensure that the issues are resolved in accordance with the SLAs agreed upon with them. System Integrator shall also ensure that unresolved issues are escalated to respective departments. System Integrator shall maintain database of the various vendors with details like contact person, telephone nos., escalation matrix, response time and resolution time commitments etc. System Integrator shall draw a consolidated quarterly SLA performance report across vendors for consideration of the LSCL and home departments.
7.13 Network Management
The objective of this service is to ensure continuous operation and upkeep of the LAN & WAN infrastructure of the project including all active and passive components. The selected System Integrator shall be responsible to coordinate with Network Service Provider for network related issues between Traffic Command and Control Centre, Data Center, and Traffic Junctions. The services to be provided for Network Management include:
Ensuring that the network is available 24x7x365 as per the prescribed SLAs for the contract period. Attending to and resolving network failures and snags. Support and maintain the overall network infrastructure including but not limited to LAN passive components, switches etc. Configuration and backup of network devices including documentation of all configurations. 24x7x365 monitoring of the network to spot the problems immediately Provide information on performance of Ethernet segments, including capacity utilization and error statistics for the segment and the top-contributing hosts, WAN links and routers. Ensuring timely information to the LSCL and concerned departments pertaining to issues of City Network Backbone.
7.14 Physical Infrastructure Management and Maintenance Services
All the devices that will be installed in the project as part of the physical infrastructure should be SNMP enabled and shall be centrally and remotely monitored and managed on a 24x7x365 basis. Industry leading infrastructure management solution should be deployed to facilitate monitoring and management of the ITMS Infrastructure on one integrated console. The physical infrastructure management and maintenance services shall include:
Proactive and reactive maintenance, repair and replacement of defective components (IT and Non-IT/ Hardware and Software). The cost for repair and replacement shall be borne by the System Integrator.
Page 37 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The System Integrator shall have to stock and provide adequate onsite and offsite spare parts and spare component to ensure that the uptime commitment as per SLA is met. To provide this service it is important for the System Integrator to have back to back arrangement with the OEMs. The System Integrator needs to provide a copy of the service level agreement signed with the respective OEMs. Component that is reported to be down on a given date should be either fully repaired or replaced by temporary substitute (of equivalent configuration) within the time frame indicated in the Service Level Agreement (SLA). In case the selected System Integrator fails to meet the above standards of maintenance, there will be a penalty as specified in the SLA. The selected System Integrator shall also maintain records of all maintenance of the system and shall maintain a logbook on-site that may be inspected by the LSCL at any time
7.15 License Metering / Management
The System Integrator shall track software usage throughout the IT setup so as to effectively manage the risk of unauthorized usage or under-licensing of software installed at the Traffic Command and Control Centre. This may be carried out through the use of standard license metering tools
8 Scope of Integration for ITMS Components
The System Integrator shall provide open APIs / SDKs / web services and extend all necessary support for integration with Lucknow Integrated Command and Control Center (ICCC) as per directive of Authority / LSCL to display on Variable Message Display located across Lucknow city for public information and decision making support system as well as to view on their command center and Lucknow City web site / Mobile app. System Integrator shall also share to create / send command for providing green channel in case of emergency by the Authority / LSCL.
Sr. Components Data Integration Purpose Requirement No. 1 Traffic Signal Real time traffic Variable Message Reduce Transit Time, Density at each Sign System, Web System Smooth Flow of traffic, Traffic junction Portal & Mobile App at Lucknow Centralized Traffic Integrated Command Management and Control System
Traffic Analysis for Infrastructure
Page 38 of 116 ITMS Vol 2 – Lucknow Smart City Limited
development to reduce the transit time and Maintenance of Traffic Signals To inform Citizens real time traffic situation ITMS Software Lucknow Integrated To create Green channel command feeds Command and in case of emergency and Control System VIP movement 2 Automatic Registration Video Management Database of the vehicle Number Plate Number of the System and Variable entering the city, Recognition vehicle, Over Message Sign Generate alert for (ANPR) System view snapshot System at Lucknow suspicious vehicle, Track of the vehicle & Integrated Command the vehicle in case of Video Clip of and Control System crime the vehicle 3 Traffic Live Video Video Management Face Recognition Surveillance Feeds System and Variable Monitoring Cameras government property Message Sign and other services System at Lucknow Integrated Command and Control System
9 Hand-over of the system at the end of contractual period along with all documentation required to operate and maintain the system
System Integrator will supply to the Lucknow Smart City Ltd. the following before the expiry of the contract:
Information relating to the current services rendered and data relating to the performance of the services; Entire documentation relating to various components of the Project, any other data and confidential information related to the Project;
Page 39 of 116 ITMS Vol 2 – Lucknow Smart City Limited
All other information (including but not limited to documents, records and agreements) relating to the products & services related to the project to enable Police Department and its nominated agencies, or its replacing Successful System Integrator to carry out due diligence in order to transition the provision of the Project Services to LSCL or its nominated agencies, or its replacing Successful System Integrator (as the case may be).
The System Integrator shall provide the Lucknow Smart City Ltd. or its nominated agency with a recommended exit management plan ("Exit Management Plan").
Promptly during exit on reasonable request by the Lucknow Smart City Ltd. the System Integrator shall provide access to and copies of all information held or controlled by them which they have prepared or maintained in accordance with this agreement relating to any material aspect of the services (whether provided by the System integrator or sub-contractors appointed by the System Integrator). The Lucknow Smart City Ltd. shall be entitled to copy of all such information. Such information shall include details pertaining to the services rendered and other performance data. The System Integrator shall permit the Lucknow Smart City Ltd. or its nominated agencies to have reasonable access to its employees and facilities, to understand the methods of delivery of the services employed by the System Integrator and to assist appropriate knowledge transfer
10 Others System
System Integrator to ensure that for operation and maintenance team has the uniform with the identity card, safety shoes, helmet, Neon Jackets etc. System Integrator will have to carry his own four-wheeler and a ladder of 15 feet length for carry out implementation and maintenance work (including transportation of items required for Project) during the Contract Period. All the expenses pertaining to vehicle such as driver’s expenses, fuel, lubricants, maintenance, etc. will have to be borne by the System Integrator. System Integrator will pay the charges related to Electric Meter and recurring electricity charges. These charges will be then reimbursed by Lucknow Smart City Ltd. System Integrator will implement the Biometric attendance system for the attendance of Project member proposed in this document. The System Integrator will share the attendance report with the client at the end of the month. The quarterly payment will be disbursed as per the SLA clauses.
Page 40 of 116 ITMS Vol 2 – Lucknow Smart City Limited
11 List of Locations
11.1 List of locations for proposed (New) Traffic Signal Systems
Sr. No. Name of Location 1 19 Gautampalli Tiraha 2 Abdul Hameed Circle 3 Ahima Mau Shaheed Path Pul 4 Airforce Colony Tiraha 5 Alam Bagh (Tedi puliya) 6 Alka Puri Tiraha 7 Alkapuri Circle 8 Amausi Airport Commercial Tiraha 9 Amausi Commercial Mod Tiraha 10 Ambedkar Udyan Circle 11 Atal Road Tiraha 12 Balaganj Chouraha 13 Balmiki Tiraha 14 Balrampur Dhaal Chouraha 15 Bandariyabagh Circle 16 Bangla Bazar Chouraha 17 Bangla Bazar Tiraha 18 Baniya Bazar Chouraha 19 BBD School Tiraha 20 Bhai Kheda (Suhava) Tiraha 21 Bhitahuli Railway Crossing Tiraha 22 Bijnor Police Chowki Circle 23 BKT Airport Tiraha 24 Buddheshwar Over Bridge (Rajguest House Side Both Side) 25 Buddheshwar Over Bridge Dhal Dubagga Side Dono Taraf 26 Buddheshwar Under Pass Chauraha 27 Budheswar Chouraha 28 C.G City Mod (HCL) 29 Capt. Manoj Pandey Circle 30 Chak Gajaria Mod 31 Chandrika Devi Mandir Tiraha 32 Chatta Mill Tiraha 33 Chinhat Tiraha 34 Chirariya Jheel Tiraha 35 Church Lalbagh Palace Circle 36 Circle No 8 Niralanagar 37 CMS Chouraha Page 41 of 116 ITMS Vol 2 – Lucknow Smart City Limited
38 CMS Tiraha 39 Commissioner Mod Tiraha 40 Dayal Paradise Chouraha 41 Dental Tiraha 42 Dhyanchand Stadium Circle 43 DIG Range office Mod 44 Digdigga 45 Dilkusha Circle 46 Doctor Sujaroad Tiraha 47 Doliganj Pul Circle 48 Dollyganj Tiraha 49 DSO Chouraha 50 Dubagga Bypass Tiraha 51 Dubagga Hardoi By Pass Bus Stand Tiraha 52 Dubagga Sabji Mandi Tiraha 53 Dubagga Tiraha (Petrol Pump) 54 Dubbaga Tihara Joggers Park 55 Eveready Tiraha 56 Gandhi Setu Chowraha 57 Ganna Anusandhan Tiraha 58 Gantaghar Tiraha 59 Gate 2 High Court 60 Geeta Palli Tiraha 61 GoI Market Chouraha 62 Gopal Kheda Mode (DLF) 63 GRP Mod 64 GTI Polytechnic Chouraha 65 Gulista Mod 66 Gurudwara Chauraha (Sadar) 67 Haiderganj Tiraha 68 Hanimen to Sahara Hospital Tiraha 69 Haniuman Setu Mandir Tiraha 70 Harikansh Gadi Circle 71 Harishchand Inter collage Tiraha 72 Hindi Sansthan Tiraha 73 Hivate Road Tiraha 74 HP Petrol Pump Cut 75 Husadiya Chouraha 76 Husadiya Shahid Path Pool (Jeevan Plaza) 77 IG Range Karyalaya Mod 78 IIM Mod Tiraha 79 IIM Prabandh Nagar Circle 80 Indian Oil Petrol Pump Cut
Page 42 of 116 ITMS Vol 2 – Lucknow Smart City Limited
81 Jagrani Hospital Tiraha 82 Jail House Chouraha 83 Jaipuria School Tiraha 84 Jankipuram Circle 85 Janpath Mod Tiraha 86 Jhil Jhil Purwa Sushant Golf City Tiraha 87 Jia Mau Tiraha 88 Jiyamau Mod Both Side 89 Joggers Park Circle 90 Junaab Ganj Mod Tiraha 91 Junabganj Tiraha 92 K D Singh Stadium Tiraha 93 Kaiserbagh Ashok Lawt Circle 94 Kalewa Cutting 95 Kalewa Indira Nagar Tiraha 96 Kalindi Park Tiraha 97 Kalli Pashchim Mod 98 Kalli Pashchim Tiraha 99 Kalwin Talukedar cutting 100 Kamla Nehru (Medical College), Circle 101 Kamta Shahid path Pul Tiraha 102 Kariappa chouraha 103 Katai Pul Tiraha 104 Kendriya Vidyalaya Aliganj Circle 105 Kesarbagh ashok laat chouraha 106 Kesarbagh Bus Stand 107 Keshav Nagar Tiraha 108 Keshav Nagar Tiraha 109 Khurram Nagar (Wireless) Circle 110 KKC Tiraha 111 KKC Petrol Pum Tiraha 112 KKC Thakur Transport Tiraha 113 KKC Tiraha 114 Koneshwar Tiraha 115 Koneswar Chouraha 116 Krishna Mod 117 Krishna Nagar Thana Mod 118 Kunwar Jagdish Chouraha 119 Lal Madhav Tiraha 120 Lalbagh Chouraha 121 Langada Fatak Over Bridge Dhal Circle 122 Latush Road Charbagh 123 LDA Modh Tiraha
Page 43 of 116 ITMS Vol 2 – Lucknow Smart City Limited
124 Madiyaon Thana Tiraha 125 Mahedganj Chowki Cutting (Tiraha) 126 Mall Road Circle 127 Manak Nagar Over Bridge (Kanausi) 128 Masjid Chouraha 129 Maurya Inter College Tiraha 130 Mayfare (Akbari Gate) 131 Mayfare Tiraha 132 Meerabai Tiraha 133 Mod Chowki Nirala Nagar 134 Mohan Road Chauraha 135 Mohanlal Ganj 136 Mohanlal Ganj Gosaiganj Road Tiraha 137 Mohibullapur Road Crossing 138 Moti Mahal Tiraha 139 Munshi Puliya Chouraha 140 Mutakkipur Circle (Ghaila Police Chowki) 141 Nadarganj Tiraha 142 Nadwa Bandha Mod Tiraha 143 Nakkhas Circle 144 Natha Tiraha 145 Naval Kishore Road 146 Naveen Galla Mandi Tiraha 147 Neelam Cutting (Vijayanagar) 148 Neelam Pharmacy (Vijaynagar Mod) 149 Nimbu Park Tiraha 150 Niralanagar Mod Tiraha The above list is tentative and is liable to change as per the discretion of the authority.
Page 44 of 116 ITMS Vol 2 – Lucknow Smart City Limited
11.2 List of Proposed locations for RLVD System
Sr. No. Name of Location 1 1090 Circle 2 Alambagh Crossing 3 Barabirwa Chauraha 4 Basmandi Crossing 5 Burlington Crossing 6 Capt Manoj Pandey Chouraha 7 Chiraiya Jheel Crossing 8 Chowk Chouraha 9 Dainik Jagran Chouraha 10 Dollyganj Crossing Tiraha 11 GTI Polytechnic Chouraha 12 Haniman Crossing 13 HazaratGanj Chouraha 14 IGP Crossing 15 IT Crossing 16 Kamla Nehru Crossing 17 Kapoorthala Crossing 18 Kathauta Crossing 19 Khurram Nagar Crossing 20 Kumar Jagdish Crossing
The above list is tentative and is liable to change as per the discretion of the authority.
Page 45 of 116 ITMS Vol 2 – Lucknow Smart City Limited
11.3 List of Proposed locations for Speed Violation Detection System
Sr. No. Name of Location 1 1090 Circle to Ambedkar Park Chauraha 2 Awadh Chauraha to Dubagga Road 3 Barabirwa 4 Faizabad Road -Cutting 5 Faizabad Road -Reliance Petrol Pump 6 IIM by pass road-IIM Entry 7 Kalidas Marg 8 Lohia Path 9 Sahara Sahar to Janeshwar Mishra Park-Road 10 Shahid Path
Note: Above mentioned Locations are tentative and will be finalized by Authority at the time of execution.
Page 46 of 116 ITMS Vol 2 – Lucknow Smart City Limited
11.4 List of proposed locations for Traffic Surveillance System
Sr. No. Name of Location 1 Ahimsa Mau Shaheed Path Pul 2 Alam Bagh (Tedi puliya) 3 Alka Puri Tiraha 4 Amausi Mod 5 Aminabad Chouraha 6 Atal Tiraha 7 Badshah Nagar (Lohia Park) Chouraha 8 Balaganj Chouraha 9 Bandriya Bagh chauraha 10 Bangla Bazar 11 Bangla Bazar Chouraha 12 Bangla Bazar Tiraha 13 Baniya Bazar Chouraha 14 Bapu Bhawan (Royal Hotel Chouraha) 15 Bara Birwa 16 Budheswar Chouraha 17 Capt Manoj Pandey Chouraha 18 Chatta Mill Tiraha 19 Chinhat Tiraha 20 Chirariya Jheel Tiraha 21 Chowk Chouraha 22 CMS Chouraha 23 Dainik Jagran Chouraha 24 Dayal Paradise Chouraha 25 Dollyganj Crossing Tiraha 26 Dollyganj Tiraha 27 DSO Chouraha 28 Dubagga Tiraha (Petrol Pump) 29 Dubbaga Tihara Lohia Park 30 Engineering College 31 Eveready Tiraha 32 Gandhi Setu Chowraha 33 GoI Market Chouraha 34 Golf Club Chouraha 35 GTI Polytechnic Chouraha 36 Hanimen to Sahara Hospital Tiraha 37 HazaratGanj Chouraha 38 Hindi Sansthan Tiraha
Page 47 of 116 ITMS Vol 2 – Lucknow Smart City Limited
39 Husadiya Chouraha 40 Husadiya Shahid Path Pool (Jeevan Plaza) 41 IIM Mod Tiraha 42 IT Chouraha 43 Kalew a Cutting 44 Kamta Shahid path Pul Tiraha 45 Kariappa chouraha 46 Kesarbagh ashok laat chouraha 47 Kesarbagh Bus Stand 48 Khurram Nagar (Wireless) Chou raha 49 KKB Tiraha 50 KKC Tiraha 51 Koneswar Chouraha 52 Lal Madhav Tiraha 53 Lalbagh Chouraha 54 Lalbatti Tiraha 55 Latush Road Charbagh 56 LDA Modh Tiraha 57 Lekhraj Tiraha 58 Mathiyari Tiraha 59 Maurya Inter College Tiraha 60 Mavaiyya Tiraha 61 Mayfare (Akbari Gate) 62 Mayfare Tiraha 63 Medical College Chouraha 64 Medical Cross Chouraha 65 Mohanlal Ganj 66 Munshi Puliya Chouraha 67 Nadwa Bandha Mod 68 Nakhash Tiraha 69 Natha Tiraha 70 Naval Kishore Road 71 Naveen Galla Mandi Tiraha 72 Neelam Cutting (Vijayanagar) 73 Neelgiri Tiraha 74 Nehru Chouraha 75 Nishad Ganj Tiraha 76 Number 8 Niralanagar Chouraha 77 Pakka Pul Chouraha 78 Paper Mill Tiraha 79 Parivartan Chowk
Page 48 of 116 ITMS Vol 2 – Lucknow Smart City Limited
80 Patrakar Puram Chouraha 81 Picaddily Tiraha 82 Pickup Tiraha 83 Post Office Chouraha 84 Prayag Narayan Tiraha 85 Puraniya Chouraha 86 Quila Chouraha 87 Ram Ram Chouraha 88 Rana Pratap chouraha 89 Ravindralya Tiraha 90 RBI Cutting 91 Samajik Parivartan Prateek Chouraha 92 Samta Mulak Chowraha 93 Sarpotganj Tiraha 94 Sector-N Railway Crossing 95 Shahid Path
The above list is tentative and is liable to change as per the discretion of the authority.
Page 49 of 116 ITMS Vol 2 – Lucknow Smart City Limited
11.5 List of proposed locations for no HELMET DETECTION AND TRIPLE RIDING
Sr. No. Name of Location 1 Acharya Narendra Dev Marg 2 Alamgarh Road 3 Ashoka Marg 4 BN Road 5 BR Ambedkar Marg 6 Butler Road 7 Cantonment Road 8 Daliganj Road 9 Dr.Souza Road 10 Dubagga Road 11 Faizabad Road (Kukrail to Barrage Road) 12 Ganga Prashad Marg 13 Gautam Buddha Marg 14 Golaganj Marg 15 Hardoi Bypass Road
The above list is tentative and is liable to change as per the discretion of the authority.
Page 50 of 116 ITMS Vol 2 – Lucknow Smart City Limited
11.6 List of proposed locations for ANPR System
Sr. No. Name of Location 1 1090 Circle 2 Alambagh Crossing 3 Barabirwa Chauraha 4 Basmandi Crossing 5 Burlington Crossing 6 Capt Manoj Pandey Chouraha 7 Chiraiya Jheel Crossing 8 Chowk Chouraha 9 Dainik Jagran Chouraha 10 Dollyganj Crossing Tiraha 11 GTI Polytechnic Chouraha 12 Haniman Crossing 13 HazaratGanj Chouraha 14 IGP Crossing 15 IT Crossing
The above list is tentative and is liable to change as per the discretion of the authority.
The actual points where the RLVD, Speed Detection System, etc are to be installed will be ground marked with the System Integrator.
Bidders are required to perform their own due diligence and surveys, etc. and confirm the works to be done under this assignment.
Page 51 of 116 ITMS Vol 2 – Lucknow Smart City Limited
12 Functional and Technical Requirement
12.1 Traffic Control System
12.1.1 Traffic Signal Controller
The Traffic Signal Controller will be controlled centrally on real time (adaptive) as an individual junction or as part of group of traffic junctions along a corridor or a region. The Signal Controller will be designed flexible to configure junction easily through central command control Center.
The Traffic Signal Controller equipment should be 64 bit microcontroller solid state traffic signal lamp switching module with the ability to program any combination of traffic signal stages, phases, and junction groups with conflict monitoring facility. The conflict monitoring facility ensures that conflicting, dangerous triggers are pre-flagged at the programming stage and these are disallowed even during manual override phase. The Traffic Signal Controller shall have real time clock (RTC -10 yrs battery backup) with facility to update from central server (accurate to plus or minus 100 milliseconds ) i.e. ITMS server GPS and through manual entry. Junction specific configuration data shall be stored in a non-volatile memory device (Min 512 KB Flash Memory, 128 KB RAM), which shall be easily programmable at the junction through keypad or laptop. The Traffic Signal Controller shall have provision for audio output tones and should be disabled friendly. The Traffic Signal Controller shall be capable of communicating with the ITMS server located at Data Center through ethernet on a secured managed leased line network of GPS or any other appropriate stable communication network. a) Separate panel shall be provisioned with Traffic Signal Controller to operate switches by Traffic Police / monitoring personnel with lock and key arrangements at Junction.
o Junction Off Switch shall put on and off signal lamp without violating any safety clearances o Auto / Manual switch shall enable / disable manual operation of the controller without interruption. o Activating the pushbutton switch shall terminate the currently running stage (signal plan timetable) and start the next without violating safety clearance. o Emergency switch shall force the controller to define any stages as per requirement like passages to emergency vehicles, without violating safety clearances. o Flash switch shall force the signal to flash Amber / Red
b) The Traffic Signal Controller shall have the following mode of operation: Fixed Time: The cycle time remains constant in every cycle execution for a given time period in this stage. The stage timings shall be executed according to the Junction specific Time table stored / maintained in the traffic signal controller FLASH memory ignoring input from vehicle detectors. Page 52 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Vehicle Actuation with all stages preemption: In this mode, the traffic signal controller shall execute stage timing as per demand from vehicle detectors within the constraints of minimum Green, Maximum Green running period for the stage and cycle time stored in the traffic signal controller FLASH memory. Preemption shall be possible for the demand actuated stages Cycle time many vary in every cycle execution. Semi Actuation: In this mode, the traffic signal controller shall execute stage timings in the vehicle actuated stages as per demand from vehicle detectors within the constraints of minimum Green, Maximum Green running period for the stage and cycle time stored in the traffic signal controller FLASH memory. All other stages shall execute the Maximum Green time configured for the stage. Preemption shall be possible for all demand actuated stages. Cycle time may vary in every cycle execution. Stage Skipping: In this stage, the traffic signal controller shall not execute the stage enabled for skipping when there is no vehicle demand registered for the stage till clearance amber time of the previous stage. Vehicle Actuation with Fixed Cycle Length: In this stage, the traffic signal controller shall execute stage timing as per demand from vehicle detector within the constraints of Minimum Green, Maximum Green running period for the stage and Cycle time shall be maintained constant during a given time slot. Preemption for all demand actuated stages except for priority stage shall be possible. Total TSS mode: In This mode, the traffic signal controller shall execute stage timings as per demand within the constraints of Minimum Green, Maximum Green running period for the stage and Cycle time specified by the central computer during every cycle switching. Preemption for all demand actuated stages except priority stage shall be possible in this mode. The traffic signal controller shall identify a communication failure with the central computer within a specified time period. In such an event the signal plan timing shall be executed from the local timetable stored in the traffic signal controller FLASH memory. Fallback mode of the communication with central computer the traffic signal controller shall automatically resort to Traffic Signal System mode. The traffic signal controller shall accept commands for remote selection / de selection of the following from the central server at Traffic command and control center. o Junction Off o Emergency Call o Flashing Amber / Flashing Red o If not reverted to the normal operation within the time period listed below, the traffic signal controllers shall timeout the commands and operate normally. . Emergency call – 5 minutes . Flashing Amber / flashing Red – 25 minutes . Junction Off – 25 Minutes o The Traffic signal controller shall report the following to the Central Server through the communication network every cycle or on an event as appropriate. . Green time actually exercised for each approach (stage preemption timing) against the Green running period set for the approach by the Central server. . Mode of operation Page 53 of 116 ITMS Vol 2 – Lucknow Smart City Limited
. Lamp short circuit and Detector failure, if any
c) Operating Parameters of Traffic Signal Controller The pedestrian phase signal shall be configured for flashing red or flashing green aspect during pedestrian clearance. It shall be possible to operate the filter green (turning right signal) along with a vehicular phase. The filter green signal shall flash for a time period equal to the clearance amber period at time when operated with a vehicular phase. It shall be possible to configure any phase to the given lamp numbers at the site. Stages- The controller shall have facility to configure 16 stages. Cycle Plans - The controller shall have facility to configure 24 cycle plans and the Amber flashing / red flashing plan. It shall be possible to define different stage switching sequences in different cycle plans. The controller shall have the capability for a minimum of 32 cycle-switching per day in fixed mode of operation. Day Plan – The controller shall have facility to configure each day of the week with different day plan. It shall also be possible to set any of the day plans to any day of the week. The controller shall have the capability to configure 20 days plans. Special Day Plans- The controller shall have facility to configure a minimum of 20 days as special days in a calendar year. Starting Amber - During power up the controller shall initially execute the Flashing Amber / Flashing Red plan for a time period 3 seconds to 10 seconds. The default value of this starting Amber is 5 seconds. Facility shall be available to configure the time period of starting Amber within the given limits at the site. Inter green – Normally the Inter-green period formed by the clearance Amber and Red extension period will be common for all stages. However, the controller shall have a facility to program individual inter green period from 3 seconds to 10 seconds. Minimum Green – The controller shall allow programming the minimum Green period from5 seconds to 10 seconds without violating the safety clearances. It should not be possible to preempt the minimum Green once the stage start commencing execution. All Red – Immediately after the starting Amber all the approaches should be given red signal for a few seconds before allowing any right of way as a safe measure. The controller shall have programmability of 3 seconds to 10 seconds for all Red signal. Signal lamps monitoring – The controller shall have inbuilt circuitry to monitor the lamp status. Green – Green conflict monitoring – The controller shall have a facility to list all conflicting phases at an intersection. The controller should not allow programming of these conflicting phases in a stage. A hardware failure leading to a conflict condition (due to faulty devices or short circuit in the output) shall force the signal into flashing Amber / Flashing Red. Cable less synchronization – It shall be possible to synchronize the traffic signal controllers instead in a corridor in the following modes of operation, without physically linking them, GPS enabled RTC shall be the reference for the cable less synchronization.
Page 54 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Fixed Time mode with fixed offsets Vehicle Actuated mode with fixed offsets
d) Input and Output Facilities
Real time Clock: The GPS receiver for updating time, date and day of the week information of the traffic signal controller should be an integral part of traffic signal controller. The traffic signal controller shall update the date, time and day of the week automatically from GPS during power ON and at scheduled intervals. Manual entry for date, time, and day of week shall be provisioned for setting the traffic signal controller RTC (Real time Clock) It shall be possible to set the RTC from the Central server when networked Lamp Switching – The controller shall have maximum 48 individual output for signal lamp switching, configurable from 16 to 32 lamps. The signal lamps shall be operating on appropriate DC/AC voltage of applicable rating. Detector Interface: A minimum of 16 vehicle detector input shall be available in the controller. All detector inputs shall be optically isolated and provided with LED indication for detection of vehicle. Keypad : The traffic signal controller shall have a custom made keypad or should have provision for plan upload and download using PC/laptop/Central server Operator Display: The traffic signal controller sjhall optionally have a LED backlit as the operator interface.
e) Countdown Timer
Two and a Half digit Countdown Timer shall be installed at each traffic junction ARM Count Down Timer to be configured in Vehicular Mode. ( Fixed Time ) The Vehicular countdown timer should be in dual RED Colour for STOP and GREEN Colour for the GO with Flashing digits for the Last 5 seconds count down. The CDT should be self-learning (for min 3 cycles) and powered from the Traffic Lamp aspect supply.
12.1.2 Camera based Vehicle Detector
The Camera based vehicle detector equipment shall be integrated into the Traffic Signal Controller. The output of the same i.e. presence of vehicles shall be used to influence the operation of the traffic signal controller, generate counts, demands and extensions for right-of-way. SI shall be responsible for the position of the detector (upstream, downstream, stop-line, exit etc.) for independent straight and right turn signals. It shall be capable to count vehicles in non-lane based mixed traffic flow conditions with 90% accuracy in any environmental conditions.
Page 55 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Camera based Vehicle detector that does not change its status at least once during a stage execution shall be notified to the Central server (in ITMS mode) at the termination of the associated stage
12.1.3 ITMS Software Application
The ITMS Software Application shall be configured at Central server and based on the data and information gathered by vehicle detectors at strategic locations at the intersections controlled by the system to optimize signal cycle times, effective green time ratios, and change intervals for all system traffic signal controllers connected to it.
The ITMS application software shall comply the following:
The ITMS application software shall identify the critical junction of a corridor or a region based on maximum traffic demand and saturation The critical junction cycle time shall be used as the group cycle time i.e. cycle time common to all intersection in that corridor or region Stage optimization to the best level of service shall be carried out based on the traffic demand Cycle optimization shall be carried out by increasing or decreasing the common corridor cycle time based on the traffic demand within the constraints of Minimum and maximum designed value of cycle time. Offset correction shall be carried out to minimize number of stops and delays along with the corridor for the priority route. Offset deviation measured using distance and speed between successive intersections shall be corrected within 5 cycle at a tolerance of +/- 5 seconds Maximum The system shall have provision to configure priority for upstream signals as default. The Traffic Signal System software shall continuously check the traffic demand for upstream and down - stream traffic and automatically assign the priority route to the higher demand direction. Develop appropriate stage timing plans for each approach of every intersection under the Traffic Signal System, based on real time demand. Propose time plans to every intersection under the Traffic Signal System in every cycle Manage and maintain communication with traffic signal controllers under Traffic Signal System Synchronize traffic in the priority routes Identify priority routes and verify the effectiveness of the proposed timing plans in every cycle Maintain database for time plan execution and system performance Maintain error logs and system logs and generate reports as required Graphically present signal plan execution and traffic flow at the intersection on desktop Graphically present time space diagram for selected corridors on desktop and network status on desktop
Page 56 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Make available the network status and report view on web portal / Mobile app sharing data stream to Lucknow Integrated Command and Control Center The Traffic Signal System shall generate standard and custom reports for planning and analysis It shall be possible to interface the Traffic Signal System with the popular microscopic flow simulation software for pre and post implementation analysis and study of the proposed Traffic Signal System control strategy. Shall have the ability to predict forecast and smartly manage the traffic pattern across the signals over the next few minutes, hours or 364 days and just in the current real time. Shall provide a decision support tool for assessing strategies to minimize congestion, delays and emergency response time to events visa simulation and planning tools liked with real time traffic data fusion and control of traffic signaling infrastructure on ground. Shall infer a coherent and comprehensive observed traffic state (speeds, vehicular densities, and presence of quarries) on all network elements, from above mentioned observations, including vehicle trajectories, through a number of map matching, data validation, harmonization and fusion processes. Shall extend the measurements made on only a number of elements both on the rest of the unmonitored network, and over time, thus obtaining an estimation of the traffic state of the complete network and the evaluation of this traffic state in the future Shall forecast the traffic state with respect to current incidents and traffic management strategies (e.g. traffic signal control or variable message signs), improving the decision making capabilities of the operators even before problems occur. Shall calculate customizable Key Performance Index to quickly assess the results Shall provide calculated traffic flow estimation and forecast, queues and delays to urban control and adaptive signal control systems, allowing for proactive Traffic Management and Control The video analytics system shall alert event occurred, which includes unidentified object detection, motion / intrusion detection, noise level detection (gunshot, explosion, shattering of glass etc.), vandalism and tamper detection, virtual Fence / Tress Passing / Tripwire, people / mass movement, vehicle Traffic Events (Start/Stop/Illegal parking/wrong direction/Speed) Shall generate alerts to the operator that trigger on customizable conditions in the network (starting with simple drops in flow, up to total queue lengths along emission sensitive roads surprising a definable threshold) Shall distribute both collected and calculated traffic information via a variety of communication protocols and channels, ensuring high interoperability degree and thus acting as a traffic data and information hub” Shall create a traffic data warehouse for all historic traffic information gathered from the hardware installed on the road network. Shall operate in real time that is continuously updating the estimates on the state of the network and the travel times on the basis of data collected continuously over time
Page 57 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Shall operate the traffic lights with the adaptive traffic controls, based on the current and forecasted traffic demand and the current incidents, thus optimizing the green waves continuously throughout the network Enable a smart public transport priority respecting the delays for all road users at once with the Traffic Signal System i.e. adaptive signal controller
The ITMS application software shall have the following Graphical User Interface (GUI) for user friendliness: Network Status Display – This online display shall indicate with appropriate colour coding on site map whether an intersection under the ATCS is online or off. On double clicking the intersection a link shall be activated for the traffic flow display for the intersection. Traffic Flow Display – This online display shall indicate the current traffic flow with animated arrows, mode of operation, stage number being executed and elapsed stage time. Saturation Snapshot – This display shall show the current saturation levels of all intersections in a corridor. Time-Space Diagram – The time-space diagram shall display the current stages being executed at every intersection in a corridor with immediate previous history Currently running stage and completed stages shall be identified with different colours. Stages identified for synchronization shall be shown in a different colour. The system shall have other graphical interfaces for configuring the Traffic Signal System, as appropriate.
12.2 Traffic Enforcement System
12.2.1 Red Light Violation Detection Systems (RLVD)
The following Traffic violations to be automatically detected by the system by using appropriate Non-Intrusive sensors technology: The system should have both provisions to detect red light status by taking the signal feed from the traffic signal controller as well as by video analytics method using another camera (evidence camera) focused at the red light. The Evidence camera should also be used for evidence snap generation o Red Light Violation o Stop Line Violation The system should be capable of capturing multiple infracting vehicles simultaneously in Different lanes on each arm at any point of time with relevant infraction data like: o Type of Violation o Date, time, Site Name and Location of the Infraction o Registration Number of the vehicle through ANPR Camera system for each vehicle identified for infraction The system should be equipped with a camera system to record a digitized image and video of the violation, covering the violating vehicle with its surrounding and current state of signal (Red/Green/Amber) by which the system should clearly show nature of violation and proof thereof :- a) When it violates the stop line. o When it violates the red signal. Page 58 of 116 ITMS Vol 2 – Lucknow Smart City Limited
o Besides, a closer view indicating readable registration number plate patch of the violating vehicle for court evidence for each violation. The system must have in-built tool to facilitate the user to compose detail evidence by stitching video clips from any IP camera in the junction (including but not limited to the red light violation detection camera, evidence camera), and any other surveillance cameras in the vicinity of the spot of incidence. The entire evidence should be watermarked and encrypted to stand the court of law. The system shall be able to detect all vehicles infracting simultaneously in each lane/ arm at the junction as per locations provided. It should also be able to detect the vehicles infracting serially one after another in the same lane. The vehicles should be clearly identifiable and demarcated in the image produced by the camera system The Evidence image produced by the system should be wide enough to give the exact position of the infracting vehicles with respect to the stop line and clearly indicate colour of the Traffic light at the instant of Infraction even if any other means is being used to report the colour of the light. The system should interface with the traffic controller to validate the colour of the traffic signal reported at the time of Infraction so as to give correct inputs of the signal cycle. The Evidence and ANPR camera should continuously record all footage in its field of view to be stored at the local base station. This should be extractable onto a portable device as and when required. The option of live viewing of evidence cameras from the locations shall be available at the TCCC. The network should have the capability to provide the real time feed of the evidence camera to the TCCC at the best resolution possible on the available network The system shall be equipped with IR Illuminator to ensure clear images including illumination of the Number Plate and capture the violation image under low light conditions and night time
The recording and display of information should be detailed on the snapshot of the infracting vehicle as follows: Computer generated unique ID of each violation Date (DD/MM/YYYY) Time (HH:MM:SS) Equipment ID Location ID Carriageway or direction of violating vehicle Type of Violation (Signal/Stop Line) Lane Number of violating vehicle Time into Red/Green/Amber Registration Number of violating vehicle
On site-out station processing unit communication & Electrical Interface should automatically reset in the event of a program hang up and restart on a button press. However the system should start automatically after power failure.
Page 59 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The communication between the on-site outstation processing unit housed in the junction box and the detection systems mounted on the cantilever shall be through appropriate secured technology The system should have secure access mechanism for validation of authorised personnel Roles and Rights of users should be defined in the system as per the requirements of the client Deletion or addition and transfer of data should only be permitted to authorised users. A log of all user activities should be maintained in the system. All formats of the stored data with respect to the infractions should be Non Proprietary The system should have the capability to transfer the data to TCCC through proper encryption in real time and batch mode for verification of the infraction and processing of challan. Call forwarding architecture shall be followed to avoid any data loss during transfer. In the event that the connectivity to the TCCC is not established due to network/connectivity failures, then all data pertaining to the infraction shall be stored on site and will be transferred once the connectivity is re-established automatically. There shall also be a facility of physical transfer of data on portable device whenever required. There should be a provision to store minimum one week of data at each site on a 24x7 basis
Mounting structure
Should be cantilever mounted and shall have minimum 6 Mtrs. height with appropriate vertical clearance under the system from the Road surface to ensure no obstruction to vehicular traffic It should be capable to withstand high wind speeds and for structural safety, the successful bidder has to provide structural safety certificate from qualified structural engineers approved/ certified by Govt. Agency. It shall be painted with one coat of primer and two coats of PU paint. The equipment including poles, mountings should have an aesthetic feel keeping in mind the standards road Infrastructure (e.g Poles, Navigation boards etc) currently installed at these locations. The equipment should look “one” with the surroundings of the location and not look out of place. Rugged locking mechanism should be provided for the onsite enclosures and cabinets
RLVD Application It should be capable of importing violation data for storage in database server which should also be available to the Operator for viewing and retrieving the violation images and data for further processing. The programme should allow for viewing, sorting, transfer & printing of violation data. It should generate the photograph of violations captured by the outstation system which include a wider view covering the violating vehicle with its surrounding and a closer view
Page 60 of 116 ITMS Vol 2 – Lucknow Smart City Limited
indicating readable registration number plate patch of the violating vehicle or its web link on notices for court evidence. All outstation units should be configurable using the software at the Central Location Violation retrieval could be sorted by date, time, location and vehicle registration number and the data structure should be compatible with Lucknow Police database structure. It should also be possible to carry out recursive search and wild card search The operator at the back office should be able to get an alarm of all fault(s) occurring at the camera site (e.g. sensor failure, camera failure, failure of linkage with traffic signal, connectivity failure, Camera tampering, sensor tampering). The automatic number plate recognition Software will be part of the supplied system, Success rate of ANPR will be taken as 80% or better during the day time and 60% or better during the night time with a standard number plate. The application software should be integrated with the E Challan software for tracing the ownership details of the violating vehicle and issuing/printing notices. Any updates of the software (OS, Application Software including any proprietary software), shall be updated free of cost during the contract period by the SI Image zoom function for number plate and images should be provided. In case the number plate of the infracting vehicle is readable only through the magnifier then in such cases the printing should be possible along with the magnified image. Various users should be able to access the system using single sign on and should be role based. Different roles which could be defined (to be finalized at the stage of SRS) could be Administrator, Supervisor, Officer, Operator, etc Apart from role based access, the system should also be able to define access based on location Rights to different modules / Sub-Modules / Functionalities should be role based and proper log report should be maintained by the system for such access. Components of the architecture must provide redundancy and ensure that there are no single points of failure in the key project components. Considering the high sensitivity of the system, design shall be in such a way as to be resilient to technological sabotage. To take care of remote failure, the systems need to be configured to mask and recover with minimum outage The architecture must adopt an end-to-end security model that protects data and the infrastructure from malicious attacks, theft etc. Provisions for security of field equipment as well as protection of the software system from hackers and other threats shall be a part of the proposed system. Using Firewalls and Intrusion detection systems such attacks and theft shall be controlled and well supported (and implemented) with the security policy. The virus and worms attacks shall be well defended with Gateway level Anti-virus system, along with workstation level Anti-virus mechanism. There shall also be an endeavour to make use of the SSL/VPN technologies to have secured communication between Applications and its end users. Furthermore, all the system logs shall be properly stored & archived for future analysis and forensics whenever desired. The evidence of Infraction should be encrypted and protected so that any tampering can be detected
Page 61 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Ease of configuration, ongoing health monitoring, and failure detection are vital to the goals of scalability, availability, and security and must be able to match the growth of the environment System shall use open standards and protocols to the extent possible and declare the proprietary software wherever used. The user interface should be user friendly and provide facility to user for viewing, sorting and printing violations. The software should also be capable of generating query based statistical reports on the violation data. The data provided for authentication of violations should be in an easy to use format as per the requirements of user User should be provided with means of listing the invalid violations along with the reason(s) of invalidation without deleting the record(s). Basic image manipulation tools (zoom etc.) should be provided for the displayed image but the actual recorded image should never change. Log of user actions be maintained in read only mode. User should be provided with the password and ID to access the system along with user type (admin, user). Image should have a header/footer depicting the information about the site IP and violation details like date, time, equipment ID, location ID, Unique ID of each violation, lane number, Registration Number of violating vehicle and actual violation of violating vehicle etc. so that the complete lane wise junction behavior is recorded including (Red Light violation and Stop Line Violation) Number plate should be readable automatically by the software/interface. There should be user interface for simultaneous manual authentication / correction and saving as well Interface for taking prints of the violations (including image and above details).
12.2.2 Speed Violation Detection Systems
The Speed Violations should be automatically detected by the system by using appropriate sensors technology The system should be equipped with a camera system to record a digitized image or video frames of the violation, covering the violating vehicle with its surrounding The system should be capable of capturing multiple infracting vehicles simultaneously in defined lanes at any point of time simultaneously with relevant infraction data like: o Type of Violation o Speed of violating vehicle o Notified speed limit o Date, time, Site Name and Location of the Infraction o Registration Number of the vehicle through ANPR Camera system for each vehicle identified for infraction The system shall provide the No. of vehicles infracting simultaneously in each lane. The vehicles will be clearly identifiable and demarcated in the image produced by the camera system
Page 62 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The system shall be equipped with IR Illuminator to ensure clear images including illumination of the Number Plate and capture the violation image under low light conditions and night time.
Speed measurement may be made by using non-intrusive technology such as Radar/sensor/camera/virtual based or any other appropriate certified technology. CE and homologation certificate from Ministry of Traffic or equivalent department from respective country of origin, document authenticated by Indian Embassy (to authenticate that systems are legalized and tested for infractions to avoid legal issues) or Certificate from internationally accredited metrology laboratories (approved for speed calibration) is acceptable
On site-out station processing unit communication & Electrical Interface should automatically reset in the event of a program hang up and restart after power failure The system should have secure access mechanism for validation of authorised personnel Deletion or addition and transfer of data should only be permitted to authorised users A log of all user activities should be maintained in the system Roles and Rights of users should be defined in the system The data shall be transferred to the TCC in real time for verification of the infraction and processing of challan In the event that the connectivity to the TCC is not established then all data pertaining to the infraction shall be stored on site and will be transferred once the connectivity is re- established automatically.
Mounting structure Should be cantilever mounted and shall have minimum 6 Mtrs. height with appropriate vertical clearance under the system from the Road surface to ensure no obstruction to vehicular traffic It should be capable to withstand high wind speeds and for structural safety, the successful bidder has to provide structural safety certificate from qualified structural engineers approved/ certified by Govt. Agency Rugged locking mechanism should be provided for the onsite enclosures and cabinets
Speed Violation Application It should be capable of importing violation data for the Operator for viewing and retrieving the violation images and data for further processing. The programme should provide for sort, transfer & print command It should generate the photograph of violations captured by the outstation system which include a wider view covering the violating vehicle with its surrounding and a closer view indicating readable registration number plate patch of the violating vehicle or its web link on notices for court evidence. All outstation units should be configurable using the software at the Central Location
Page 63 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Violation retrieval could be sorted by date, time, location and vehicle registration number and data structure should be compatible with RTO database structure The operator at the back office should be able to get an alarm of any possible fault(s) at the camera site (outstand) (e.g. sensor failure, camera failure, failure of linkage with traffic signal, connectivity failure, Camera tampering , sensor tampering) The automatic number plate recognition Software may be part of the supplied system, or can be provided separately as add on module to be integrated with violation detection. a.) Success rate of ANPR will be taken as 80% or better during the day time and 60% or better during the night time on standard number plates Image zoom function for number plate and images should be provided. Any updates of the software available, shall be updated free of cost during the contract period by the vendor and will integrate the same with existing application and database of RTO. The application software should be integrated with the RTO software for tracing the ownership details of the violating vehicle and issuing/printing notices. Various users should be access the system using single sign on and should be role based. Different roles which could be defined (to be finalized at the stage if SRS) could be Administrator, Supervisor, Officer, Operator, etc. Apart from role based access, the system should also be able to define access based on location Rights to different modules / Sub-Modules / Functionalities should be role based and proper log report should be maintained by the system for such access Important technical components of the architecture must support scalability to provide continuous growth to meet the growing demand of Lucknow Police. The system shall support vertical scalability so that depending on changing requirements from time to time, the system may be scaled upwards. There must not be any system imposed restrictions on the upward scalability. Main technological components requiring scalability are Storage, Bandwidth, Computing Performance (IT Infrastructure), Software / Application performance and advancement in proposed system features The system shall also support horizontal scalability so that depending on changing requirements from time to time, the system may be scaled horizontally Components of the architecture must provide redundancy and ensure that are no single point of failures in the key project components. Considering the high sensitivity of the system, design shall be in such a way as to be resilient to technological sabotage. To take care of remote failure, the systems need to be configured to mask and recover with minimum outage. The architecture must adopt an end-to-end security model that protects data and the infrastructure from malicious attacks, theft, natural disasters etc. provisions for security of field equipment as well as protection of the software system from hackers and other threats shall be a part of the proposed system. Using Firewalls and Intrusion detection systems such attacks and theft shall be controlled and well supported (and implemented) with the security policy. The virus and worms attacks shall be well defended with Gateway level Anti-virus system, along with workstation level Anti-virus mechanism. There shall also be an endeavour to make use of the SSL/VPN technologies to have secured communication between Applications and its end users. Page 64 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Furthermore, all the system logs shall be properly stored & archived for future analysis and forensics whenever desired. Ease of configuration, ongoing health monitoring, and failure detection are vital to the goals of scalability, availability, and security and must be able to match the growth of the environment System shall use open standards and protocols to the extent possible The user interface should be user friendly and provide facility to user for viewing sorting and printing violations. The software should also be capable of generating query based statistical reports on the violation data. The data provided for authentication of violations should be in an easy to use format as per the requirements of user unit. User should be provided with means of listing the invalid violations along with the reason(s) of invalidation without deleting the record(s). Basic image manipulation tools (zoom etc.) should be provided for the displayed image but the actual recorded image should never change. Log of user actions be maintained in read only mode. User should be provided with the password and ID to access the system along with user type (admin, user). Image should have a header and footer depicting the information about the site IP and violation details like viz. date, time, equipment ID, location ID, Unique ID of each violation, lane number, Regn. Number of violating vehicle and actual violation of violating vehicle etc. so that the complete lane wise junction behaviour is recorded viz. (Speed of violating vehicle, notified speed limit, Speed Violation with Registration Number Plate Recognition facility. Number plate of cars, buses/HTVs should be readable automatically by the software/interface. There should be user interface for simultaneous manual authentication / correction and saving as well Number plate of cars, buses/HTVs should be readable automatically by the software/interface. There should be user interface for simultaneous manual authentication / correction and saving as well. Interface for taking prints of the violations (including image and above details).
12.2.3 eChallan System
E-challan software shall work in client -server mode, where handheld devices will act as users connected to the server through cellular network i.e. 4G for data transfer. The system should be connected min 500 devices, server requirements to be calculated as per scalability for more than 500 devices, which may be added later on. E-challan system shall be able to retrieve vehicle owners details and vehicle data from RTO data base to minimise data entry Server should maintain log of all current devices. Any access to the system must be recorded along with date, time, user id and IP address Traffic officer should log in to the hand held device through the unique user id and pass word or smart card issued for the purpose A unique challan number should be generated through client software for each challan
Page 65 of 116 ITMS Vol 2 – Lucknow Smart City Limited
As soon as a vehicle registration number is entered, the handheld device should automatically check from the server if the vehicle is stolen, wanted in any criminal case or is in the list of suspicious vehicle The most frequent traffic offences should be kept at the top in the drop down menu and offence ingredients should be available if required by officer Date, time and GPS coordinates of place of challan should be automatically populated in the relevant fields of client software Compounding amount must populate in the field automatically from master table The successful bidder should develop the GUI and functionality as per requirements of the Lucknow Police The GUI should be lingual i.e English and local state language It should be possible to integrate payment gate way operator with the system for felicitation of payment
Handheld Device Software Once the application is loaded on the hand-held device there should be no possibilities to modify the application by the user. Reloading and modifying of application should be possible only by an administrator On switching on the hand-held device the system must give access only after validation through user ID and password The communication between the server and hand-held device would be through GSM/GPRS/ 3G/4G or better connectivity etc. Every challan created must have a unique self-populated number. The Handheld application must be able to access information from the main Server and display upon request, pop- up tables/codes, vehicle and license details, all types of offences, compounding amount, challan types, vehicle details, court calendar etc. in order to minimize the typing by the prosecuting officer The Handheld device should be able to access data/ information on the basis of driving license number, vehicle registration number etc. from the main server data relating to previous offences The hand-held application software should also suggest date of challan, place of challan, name of the court and court date etc. to further reduce typing by the officer. These fields should be designed in consultation with Lucknow Police / Home department. When a challan is issued, the name and ID of the officer should be printed on the challan. The Handheld device must be able to input and print multiple offences on the same challan. The Handheld software must validate challan fields automatically before the challan is printed. The system must ensure that certain fields are properly completed before allowing the challan to be printed When downloading application software or pop-up tables or lists to the Handheld, or uploading challan records to the Server, synchronization of Handheld system must be automatic, in order to minimize human intervention.
Page 66 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Uploading data to the Database Server should be automatic in consistent manner The application should provide features wherein when a driving license/ vehicle registration number is entered; it should be able to pull from the server all the details relating to the driving license holder/ vehicle owner including history of previous offences. Software should capture the list of documents seized during prosecution and such list must be reflected on the printed court challan. The handheld application software shall allow the user to generate a summary report to facilitate evaluation of his daily work Once the challan is complete and saved any further editing should not be possible unless so authorized by administrator Each hand-held device should be provided with original printed user manual and appropriate carry case for Handheld device with charger. The application software should allow online payment There should be automatic rejection of payment for the settlement of expired notices or challans. Partial payment of an offence must not be accepted by the system The software should update DL/RC smart card with the booked offence
E-Challan Application Software E-challan system will be able to retrieve vehicle owners’ details and vehicle data from RTO/ Motor Vehicle Department data base to minimise data entry. The system should provide facility to update addresses and mobile numbers of vehicle owners in the e-Challan database and if required, share those updates to RTO/ Motor Vehicle Department data base. The system will have sufficient security features such as password protection, audit trail, etc. A unique challan number will be generated through client software for each challan. The system should provide SMS/Email/Whatsapp alert mechanism to the registered vehicle owners wherever mobile phone numbers are available. As soon as a vehicle registration number is entered, the system should automatically check from the server if the vehicle is stolen, wanted in any criminal case or is in the list of suspicious vehicles. The Challan generating unit will be able to generate Challans in Hindi and English. The content of the Challan will be developed in consultation with Lucknow Home Department / Police department. It will be possible to integrate payment gateway operator with the system for facilitation of payment. It will possible to sort challans by Thana/Junctions, as required by Lucknow Home Department / Police department. The Challan generation module will be pre-integrated with the ANPR, RLVD, Traffic Violation & SVD System. The Challan generating system will generate and print Challans for all the RLVD, Traffic & Speed Violation events that are duly validated and checked by the operator.
Page 67 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The Operator will have the option to filter the RLVD events and other traffic violation events such as over-speeding, wrong way driving, wrong –parking, no-helmet driving etc. based on the following criteria for generation of Challans. o Number of violations by the same vehicle multiple times o For a particular category (e.g.,4-wheelers) of vehicles o For a particular Thana/Police Station o Paid/Unpaid Challans o Ageing Analysis of Pending Challans The system should allow payment of e-Challan by violators through various modes such as UP portal, mobile app, Home Department / Police department website, direct cash payment at police stations and other modes as per requirement of LSCL/Lucknow Police Department. The system should be able to provide tracking of receipts and payments of e-challans. Operator will have the option to mark the challan as “PAID” when the violator deposits the money against the challan. At the end of the day, the system should generate a report for the challans paid and the amount collected. The Challan generation system will have a provision to be integrated with the Home Department / Police department website so that the owner of the vehicle can view his Challan details along with Evidence snaps by logging in to the website. The system will be able to generate various periodical reports, summaries, MIS reports, query reply etc. as per the requirements of Lucknow Home Department / Police department. Software up-gradation must be provided by the ITMS System Integrator from time to time as per available technology without further cost impact to Lucknow Home Department / Police department. LSCL/Lucknow Home Department / Police department will facilitate to provide the entire data of vehicle ownership and driving license for integration with the vendor’s application software. All database tables, records etc. required for various drop-down menus etc. will also be created by the System Integrator. The application software will to be provided by the System Integrator for handling various processes of the prosecution required by the office of senior police officers, Courts etc. as required. The application software should have the capability to export records in CSV, SQL and binary format. The software shall be device agnostic and should potentially be able to run on the full range of devices of the same family made by multiple OEMs. The software should have dynamic work/ flow with hierarchical login for different levels of Home Department / Police department officials and user based rights as per government guidelines which may change from time to time. Database Application Software should integrate all the functions of the Home Department / Police department including Home Department / Police department Stations.
Page 68 of 116 ITMS Vol 2 – Lucknow Smart City Limited
New versions of application software should be installable with the available user interface.
The e-challan System Software should consists of the following modules Photo Collection Violation booking e-challan Generation Postal dispatches Postal Statement Postal returns and return info feeding Data entry in vehicle Registration remarks database Provision to enter comment Sold out vehicles/Fake vehicles /Fake addressed Vehicles/Theft Vehicles/Authorized complaints/Multiple owners) Identification of Police Stations, Junctions, Courts, Police Staff for the Traffic dept. Motor Vehicle Act cases Action dropouts as per Court decisions Report Generation Online Pending Challan Verification and violation photo view facilities Upgrading the e-Challan Software Online Uploading photos by the Police in Control room Server database, backup and crash recovery of data system Performance tuning of the Application, Database tuning, Service and Network tuning. APIs for sharing e-Challan information for online payment and updation of payment status in e-Challan application server.
Security Provisions in echallan System A strong and comprehensive information security system based on leading standards such as ISO 27001 and guidelines from Department of Information Technology (DIT) would need to be implemented. Information within the system should be classified as Public, Confidential and Restricted. Access to the information should be provided based on the classification of the information. The system should have provision for preventing unauthorized access and damage to information resources. The system should be accessible only after approval from application owner and the competent authorities. The access should be on a role basis rather than designation. The access control system should cover: o Identification o Authentication o Authorization and Access Control o Administration o Audit
Page 69 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The system should be able to maintain access control mechanisms, data security and audit trails to ensure that databases are not tampered or modified by unauthorized users.
12.2.4 Traffic Surveillance System at Junctions The System Integrator (SI) shall install and relocate Surveillance System Cameras for CCTV monitoring and management at 100 locations across Lucknow City Junctions. The SI shall undertake due diligence for selection and placement of surveillance cameras to ensure the optimized coverage of the traffic junction and other locations along with all associated junction arms, accuracy of the information captured on the field and for rugged operations. The SI shall design, supply, and install the surveillance cameras as defined locations in the RFP; all wiring connections for the system shall be installed by the SI. The SI shall supply all of the necessary equipment for the camera operations including camera housings and mountings, camera poles, switches, cabling, and shall make the final connections to the junction box The SI shall be responsible for providing the entire necessary IT infrastructure for monitoring, recording, storage & retrieval of the video streams at Viewing Centers, TCCC or any other location as specified in the RFP The SI shall select and position Surveillance camera carefully done to ensure the full coverage of the traffic junction along with all associated junction arms, accuracy of the information captured on the field and they are rugged, durable & compact. These cameras need to work on 24 X 7 basis and transmit the video feeds at 15 / 25 / 30 FPS to the Traffic Command and Control center and Lucknow Integrated Command and Control center. Information to be analyzed at TCCCs/ICCC The proposed Video Management System should provide a complete end-to-end solution for security surveillance application. The control center shall allow an operator to view live / recorded video from any surveillance camera on the IP network. The combination of control center and the IP network would create a virtual matrix, which would allow switching of video streams around the system. It has been envisaged that all surveillance cameras would not be simultaneously viewed at Integrated Command & Control Center. The viewing shall vary from time to time which shall help to manage traffic at the junctions and coordinate with the field police officers. Rights to different modules / sub-modules / functionalities should be role based and proper log report should be maintained by the system for such access Storage/Recording Requirements It is proposed that the storage solution shall be modular enough to ensure compliance to the changes in storage / recording policy, to be evolved upon initial deployment of the system Data on storage would be over-written automatically by newer data after the stipulated time period. If some data is flagged by police personnel (or by designated personnel) as important data / evidence data due to some reporting of crime or accident in the area or due to court order or due to suspicious activity, it would need to be stored for longer
Page 70 of 116 ITMS Vol 2 – Lucknow Smart City Limited
duration, as per requirements. Lucknow Police would analyse such flagged data every 3months to take such decisions for preservation of the flagged data beyond 90 days Archival/Backup to be done on NAS / Scale-out NAS / SAN / Unified or equivalent storage solution The system shall support H.264 or better, MPEG-4 and MJPEG compression formats for all analog cameras connected to encoders and all IP cameras connected to the system The system shall allow for the frame rate, bit rate and resolution of each camera to be configured independently for recording. The system shall allow the user to configure groups of cameras with the same frame rate, bit rate and resolution for efficient set-up of multiple cameras simultaneously. The Recording Server / System shall support the PTZ protocols of the supported devices listed by the camera OEMs The system shall support full two-way audio between Client systems and remote devices. (Audio from certain set of cameras can be recorded in future). Failover Support and SNMP Support The Surveillance System shall support distributed viewing of any camera in the system using Video walls or big screen displays The Surveillance System shall support alarm management. The alarm management shall allow for the continuous monitoring of the operational status and event-triggered alarms from system servers, cameras and other external devices System should be able to be integrated with Event Management / Incident Management System, if implemented by Lucknow Police in future
Face recognisation Application This application shall be configured on surveillance camera identified by Authority / LSCL. This application shall capture face images and send the data to Traffic Command and Control Center Server. This application shall identify / matches with mapped images by authority and generates alarm
12.2.5 Face Recognisation System (FRS)
Face Recognisation application shall support Real time video processing and face recognisation SI shall provide 3 D based FRS solution FRS shall recognize face with a minimum of 300 lux of light intensity on face FRS matching 1:1, 1:N shall have recognition rate higher than 98% in controlled environment FRS matching speed shall be less than 1 second Face acceptance Ratio shall be less than 3%. It shall recognize output in terms of captured face vs registered face along with recognisation score to analyze any false alarm alert. It shall recognizing faces at a minimum distance of 20 feet or more and at min 30 degree (H) in Outdoor condition.
Page 71 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Provide the false rejection ratio of the Proposed FRS while detection in live environment i.e. walking and running FRS shall recognize Frontal Face along with non frontal face and in case of non frontal recognisation, solution recognize at from 30 degree tilt. SI shall provide latest version of Face Recognisation algorithm It shall support H.264 / equivalent stream protocol processing in multiple formats. Real time notification shall include the following: o Photo recognisation shall save in system and incorporate as standard report o Captured video - offline recognisation o Person’s information based on category o Date, time and machine result score should be captured
12.3 Information System
12.3.1 Emergency Call Box
High quality digital transceivers are to be placed at strategic locations determined by the LSCL. Key is to make it easily accessible by public. The unit shall preferably have a Double button which when pressed, shall connect to the TCCC over the existing network infrastructure setup for ITMS project. These are to be placed only at selected locations such as CCTV field of view to avoid misuse and vandalism of the call box.
12.3.2 Public Address System
The Public Address System (PA) shall be capable of addressing citizens at specific locations from the TCCC. The proposed system shall contain an IP-based announcing control connected to the TCCC and ICCC. Public Address system shall be used at intersections, public places, market places or those critical locations as identified by LSCL to make important announcements for the public. The system shall contain an IP based amplifier and uses PoE power which shall drive the speakers. The system shall also contain the control software which shall be used to control/ monitor all the components of the system which include Controller, Calling Station & keypad, Amplifier (Mixing & Booster). It shall be able to broadcast messages across all PA systems or specific announcement could be made to a particular location supporting single zone / multi zone operations. vi. The system shall also deliver pre-recorded messages to the loud speakers attached to them from CD/ Pen drives for public announcements. The system shall contain an IP-based amplifier and uses PoE power that could drive the speakers. The system shall also contain the control software that could be used to control/monitor all the components of the system that includes Controller, Calling Station & keypad, Amplifier (Mixing & Booster). PA system’s master controller shall have function keys for selecting the single location, group of locations or all locations, simple operation on broadcasting to any terminal or separated zones. Page 72 of 116 ITMS Vol 2 – Lucknow Smart City Limited
PA system’s master controller should facilitate multiple MIC inputs and audio inputs.
12.4 Communication System
Function of the Communication network shall be for remote monitoring of the intersection and its management. Real time data (like RTC time, stage timing, mode, events, etc.) from the traffic signal controller shall be required to be send to the TCCC. TCCC running the Traffic Signal System application shall calculate and send optimum signal timings to all intersections in the corridor. The SI shall clearly specify the bandwidth requirements and the type of network recommended for the Traffic Signal System in the technical bid.
The bidder shall specify the networking hardware requirements at the Traffic Command and Control Center (TCCC) and remote intersections for establishing the communication network.
12.5 Traffic Command and Control System Software application
A Traffic Command and Control Center Software application shall provide seamless integration to multi-vendor devices and disparate system across the enterprise platform to provide a holistic view of the situation. Some of the design consideration for the same includes the following:
The system shall be designed to provide complete situational awareness to ensure that incident response policies are implemented without technical restrictions.
It will address the need to rapidly change and adapt these security process and policies, especially when managing disparate security systems, sensors and devices. Seamless integration to multi-vendor devices Single view of incidents and events (via dashboards and role-specific graphical user interfaces). Pre-plan process event management (via customized alarm, GUI workflow tools and response plans). Analytics, Correlation and information management
Thus, the Traffic command and control centre software application shall be able to provide complete situational awareness on ground, covering a set percentage of the overall traffic violation, surveillance cameras, readiness status, vehicle movements, open incidents etc.
Decision Making
The system shall be designed to enable decision making, planning, allocation of resources and after action review.
Command Control
The system shall monitor, manage and disseminate alerts (sound based, email based etc.) and information from all of the disparate video and security systems. The operations centre will also conduct intelligent video analytics processing and third party data mining analysis. The software shall provide the following capabilities in order to support the operator.
Page 73 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Data Mining – The system shall integrated with the data mining services that connect to CCTNS, Prisons, Courts or any similar database available from the State Government. The data mining services running at the standard will provide information on: Match a suspect/criminal photograph with these databases Match a suspected Criminal face with Video Feeds of specific camera locations or with the feed received from private or other public organisation’s video feeds
Network Video Recorder (NVR) –
The NVR’s used as part of the community surveillance system will capture images and videos from the community surveillance cameras and the same must be accessible from the Traffic Command and Control Centre. Videos relating to such physical security alert could be tagged and stored for future use.
Analytics – The system will alert the operator when configured video analytics event occur. They include: Unidentified object detection Motion / intrusion detection Noise level detection (gunshot, explosion, shattering of glass etc.) Vandalism and tamper detection Virtual Fence / Tress Passing / Tripwire People / Mass movement Car Traffic Events (Start/Stop/Illegal parking/wrong direction/Speed)
Physical Security – All physical security systems and sensors will be monitored with the intelligent agent software’s. Specific parameters will be identified by the operator and the applications will provide automatic sound-alerts, email-alerts, etc. when anomalous information is detected. Alerts will be instantaneously distributed throughout the network to the appropriate responding agency.
The command and control is thus envisaged to help communicate, dispatch resources, coordinate response and carry out the complete incident management
Integration
The system shall have the provision for complete integration with the following: CCTV System from different manufactures Integration with Access Control, Fire Detection & Biometrics GIS Mapping SMS System - Unidirectional SMS support, for Alarm notifications. Intelligent Directory System – shall integrate with the supplied Intelligent Directory Server. Centralized helpdesk System Video Wall System ANPR System RLVD System Dial 100 VoIP System Third party database integration System
Page 74 of 116 ITMS Vol 2 – Lucknow Smart City Limited
GPS System Face Recognition Gateway Data Mining – Dashboard System Video Analytics integration Private & Public VMS Integration Integration with Intelligent Traffic Management Systems
12.6 Technical Requirement
12.6.1 Traffic Sensor Camera based traffic sensors shall be provided for successful functioning of the ITMS system to meet the defined SLAs
12.6.2 Traffic Controller
Appropriate controller technology shall be chosen to provide the operational levels and accuracy as required for successful function of the ITMS system as per the SLAs defined. The proposed traffic controller shall be disabled friendly and shall also provide audio tones output
12.6.3 Traffic Light Aspects
It shall have less power consumption for all colors, preferably maximum power should not exceed 8 watts for each color Shall preferably have temperature compensated power supplies for longer LED life Shall have uniform appearance light diffusing All units operate at voltage of - 12 / 24 volts DC LED shall be single source narrow beam type with clear lens & Luminance uniformity of 1:15 Pedestrian traffic lights should be provided with clearly audible signals for the benefit of pedestrians with visual impairments Phantom Class 5 or equivalent. IP Rating: IP65
LED aspects Red, Amber, Green-Full (300 mm diameter) : Hi Flux Green-arrow (300 mm diameter): Hi flux Red, Green – Pedestrian (300 mm diameter): Hi Flux and Hi Brite Animated Pedestrian-Red and Green Animated countdown (300 mm) Hi Brite with diffusions
LED Retrofit Specifications: Power supply shall be preferably 230 Vac +/- 10% and frequency 50+/-5Hz Standards: EN 12368 compliant Convex Tinted Lens, Fuse and Transients shall be available
Page 75 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Operating Temperature Range: As per Lucknow weather conditions Turn Off/Turn On Time: 75 milli seconds max Total Harmonic Distortion: <20% Electromagnetic interference: Meets FCC Title 47, Subpart B, Section 15 Regulation or equivalent EN/IRC standard Blowing Rain/Dust Spec: MIL 810F or equivalent EN/IRC standard complaint Minimum Luminous Intensity (measured at intensity point)(cd): Red 400, Amber 400, Green 400 Dominant Wavelength (nm): Red 630, Amber 590, Green 490
Lamp conflict compatibility system: Compatible with lamp failure and conflict detection
12.6.4 Countdown Timer
Sr. No. parameter Specification 1 CPU Micro Controller 2 Mechanical Specifications Structural Material Polycarbonate strengthened against UV rays Body Color Light Grey/Black Dimensions Preferably 360mm x 370mm x 220mm (or better) 3 Display Specification Lamp Diameter Minimum 300mm Digit Height Minimum 150 -165mm Display Type Dual Coloured (Red & Green) No. of Digit Minimum 3 4 LED Specifications LED Diameter Minimum 5mm LED Viewing Angle Minimum 30° LED Wave Length Preferably 630-640nm (Red), 505nm - 520nm (Blue- Green) LED Dice Material AIInGap (Red), InGaN (Blue-Green) LED Warranty period Minimum 5 years 5 Technical Features Power Consumption Preferably 20 - 30 Watt Per Lamp Input Power Preferably 85-260V AC, 50Hz Operating As per Lucknow weather conditions Temperature Humidity As per Lucknow weather Conditions Water & Dust Ingress IP 65 Standard EN12966 Compliant
12.6.5 Poles for Traffic Signals
Page 76 of 116 ITMS Vol 2 – Lucknow Smart City Limited
A. Cantilever Pole
Pole type Hot Dip Galvanized after Fabrication with Silver coating of 86 micron as per IS:2629; Fabrication in accordance with IS-2713 (1980) Height (ground-clearance): minimum 6 up to 10 meters, as per project site requirements. Pole Diameter: Minimum 10 cm diameter pole (bidder to choose larger diameter for higher height) Bottom base plate: Minimum base plate of size 30x30x1.5 cm Mounting facilities: To mount Traffic signals, Pedestrian Signals, Switch, PA system etc. Pipes, Tubes: All wiring must be hidden, through tubes/pipes. No wires shall be visible from outside. Foundation: Casting of Civil Foundation with foundation bolts, to ensure vibration free erection (basic aim is to ensure that video feed quality is not impacted due to winds in different climatic conditions). Expected foundation depth of minimum 100 cm. Protection: Lightning arrester shall be provided, to protect all field equipment mounted on pole. For cantilever galvanised pole / gantry: 6.00 Meters long Pole having diameter 125 mm with a base plate is 300 x 300 x 20 mm. Pole sheet thickness is 4mm, with a suitable Arm length:- o For 2 lane Road 3 meters - ARM o For 3 lane road 4.5 metres - ARM o For 4 Lane Road 6 metres – ARM Arm to be made available on both sides where space for centrally mounted pole is available.
B. Standard Pole Pole type Hot Dip Galvanized after Fabrication with Silver coating of 86 micron as per IS:2629; Fabrication in accordance with IS-2713 (1980) Height (ground-clearance): minimum 4.5 up to 6 meters, as per project site requirements. Based on the location requirement suitable size standard pole to be considered. Pole Diameter: Minimum 10 cm diameter pole (bidder to choose larger diameter for higher height) Bottom base plate: Minimum base plate of size 30x30x1.5 cm Mounting facilities: To mount Traffic signals, Pedestrian Signals, PA system Switch, etc. Pipes, Tubes: All wiring must be hidden, through tubes/pipes. No wires shall be visible from outside. Foundation: Casting of Civil Foundation with foundation bolts, to ensure vibration free erection (basic aim is to ensure that video feed quality is not impacted due to winds in different climatic conditions). Expected foundation depth of min. 100 cms. Protection: Lightning arrester shall be provided, to protect all field equipment mounted on pole.
12.6.6 Cables for Traffic Signals
Sr. No. Parameters Minimum Specifications 1 No’s of core As per design requirements 2 Materials As per design requirements Page 77 of 116 ITMS Vol 2 – Lucknow Smart City Limited
3 Certification ISI Marked 4 Standards Indian Electricity Act and Rules 5 IS:1554 PVC insulated electric cables (heavy duty)
12.6.7 Red Light Violation Detection System
The system should be capable of generating a video & minimum 3 snapshot in any of the standard industry formats (MJPEG, JPG, avi, mp4, mov, etc) with at least 10 frames per second. The video shall be from t-5 to t+5 sec of the violation and should also be recorded (being the instant at which the infraction occurred)
Sr. No. Parameters Minimum Specifications A Digital Network Camera 1 Video Compression H.264 2 Video Resolution 1920 X 1080 3 Frame rate Min. 30 fps 4 Image Sensor 1/3” Progressive Scan CCD / CMOS 5 Lens Type Varifocal, C/CS Mount, IR Correction full HD lens 6 Lens Auto IRIS 5~50mm /8 – 40 mm, F1.4 7 Minimum Illumination Colour: 0.5 lux, B/W: 0.1 lux (at 30 IRE) 8 IR Cut Filter Automatically Removable IR-cut filter 9 Day/Night Mode Colour, Mono, Auto 10 S/N Ratio ≥ 50 Db 11 Auto adjustment + Colour, brightness, sharpness, contrast, white Remote Control of balance, exposure control, backlight compensation, Image settings Gain Control, Ture Wide Dynamic Range 12 Local storage Minimum 64 GB Memory card in a Memory card slot. In the event of failure of connectivity to the central server the camera shall record video locally on theSD card automatically. After the connectivity is restored these recordings shall be automaticallymerged with the server recording such that nomanual intervention is required to transfer the SDcard based recordings to server. 13 Protocol IPV4, IPV6, HTTP, HTTPS, FTP/SMTP, RTSP, RTP,TCP, UDP, RTCP, DHCP, UPnP, NTP, QoS, ONVIFProfile S 14 Security Password Protection, IP Address filtering, User Access Log, HTTPS Encryption 15 Operating conditions As per Lucknow weather conditions 16 Casing NEMA 4X / IP-66, IK10 rated 17 Intelligent Video Motion Detection & Tampering alert 18 Alarm I/O Minimum 2 Input & 1 Output contact for 3rd party
Page 78 of 116 ITMS Vol 2 – Lucknow Smart City Limited
interface 19 Certification UL/EN, CE,FCC B On site-out station processing unit communication & Electrical Interface (Junction Box) 1 Data Storage on site The system should be equipped with appropriate storage capacity for 7 days 24X7 recording, with overwriting capability. The images should be stored in tamper proof format only. 2 Network Connectivity Wired/GPRS based wireless technology with 3G upgradable to 4G capability. 3 Minimum 2(two) USB Port to support the latest external mass storage devices and Ethernet (10/100) Port for possible networking. However all logs of data transfer through the ports shall be maintained by the system. 4 The system should be capable of working in ambient temperature as per Lucknow weather conditions 5 Lightening arrester shall be installed for safety of system (As per BIS standard IS 2309 of 1989). 6 The housing(s) should be capable of withstanding vandalism and harsh weather conditions and should meet IP66, IK10 standards (certified). 7 Violation Transmission Encrypted data, images and video pertaining to and Security Violations at the Onsite processing station should be transmitted to the TCCC electronically through GPRS based wireless technology with 3G upgradable to 4G, or wired connectivity if available in Jpeg format. Advanced Encryption Standard (AES) shall be followed for data encryption on site and TCCC, and its access will protected by a password. The vendor shall ensure that the data from the onsite processing unit shall be transferred to TCCC within one day. 8 Video Recording The system should be capable of continuous video recording in base station for 7 days. The system shall automatically overwrite the data after 7 days. It should be noted that at any point of time the local storage at the base station should have the data of previous 7 days. Direct extraction through any physical device like USB flash drive , Portable Hard disk etc. shall be possible
Page 79 of 116 ITMS Vol 2 – Lucknow Smart City Limited
12.6.8 E Challan Handheld device
Sr. No. Parameters Minimum Specifications A Core Board 1 Operating System Latest Windows, Linux or Android OS 2 Processor Min 800 MHz 3 Memory (Flash ROM) Minimum 512 MB 4 RAM 256 MB Min
5 Extend Slot Micro SD 32 GB B Motherboard 1 Display Minimum 3.5 inch TFT LCD (Trans reflective screenVGA/QVGA) 2 Touch Screen Yes 3 Form Factor Any 4 GPS GPS and A GPS 5 Bluetooth Yes 6 Wifi WiFi (802.11 b/g/n) 7 Thermal Printer Direct thermal line printing 3 inch 8 Barcode scanner 1D and 2 Scanner 9 External Interface USB HOST/RS232(Customized) 10 Protection class IP54 11 Drop resistance level 1.5m C Camera 1 Camera 3 MP Min 2 Camera- Video Support still image and video capture D Keypad 1 Front QWERTY 42 Keys function key can be soft key E Interface 1 Mini-USB Connector USB2.0 connection 2 SIM card slot Yes 3 TF card slot Yes 4 power jack Yes 5 Audio Jack Yes F General 1 Battery Type Rechargeable Lithium battery 3000mAh 2 Operating temperature As per Lucknow weather conditions 3 Storage temperature As per Lucknow weather conditions 4 Operating humidity weather conditions weather conditions 5 Storage humidity As per Lucknow weather conditions 6 Payment PINPAD The device should have lPCI, EMV certified PINPAD as per RBI guideline for accepting payment through Page 80 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Credit / Debit card 7 Enclosure Rugged
12.6.9 Violation Detection System
The system should be capable of generating a video & minimum 3 snapshot in any of the standard industry formats (MJPEG, JPG, avi, mp4, mov, etc) with at least 10 frames per second. The video shall be from t-5 to t+5 sec of the violation and should also be recorded (being the instant at which the infraction occurred).
Sr. No. Parameters Minimum Specifications A Speed 1 Unit of Speed Kmph Measurement 2 Speed detection 200Kmph ± 5% system to Capture speed 3 Speed Threshold (Vendor should provide manufacturer certificate/third party test report in support of their claim) 4 Speed Enforcement Radar/Laser/Others Technology B Digital Network Camera 1 Video Compression H.264 2 Video Resolution 1920 X 1080 3 Frame rate Min. 60 fps 4 Image Sensor 1/3” Progressive Scan CCD / CMOS 5 Lens Type Varifocal, C/CS Mount, IR Correction full HD lens 6 Lens# Auto IRIS 5~50mm /8 – 40 mm, F1.4 7 Minimum Illumination Colour: 0.5 lux, B/W: 0.1 lux (at 30 IRE) 8 IR Cut Filter Automatically Removable IR-cut filter 9 Day/Night Mode Colour, Mono, Auto 10 S/N Ratio ≥ 50 Db 11 Auto adjustment + Colour, brightness, sharpness, contrast, white Remote Control of balance, exposure control, backlight compensation, Image settings Gain Control, Ture Wide Dynamic Range 12 Audio Audio Capture Capability, G.711, G.726 13 Local storage Micro SDXC up to 64GB (Class 10) In the event of failure of connectivity to the central server the camera shall record video locally on the SD card automatically. After the connectivity is restored these recordings shall be automatically merged with the
Page 81 of 116 ITMS Vol 2 – Lucknow Smart City Limited
server recording such that no manual intervention is required to transfer the SD card based recordings to server. 14 Protocol IPV4, IPV6, HTTP, HTTPS, FTP/SMTP, RTSP, RTP, TCP, UDP, RTCP, DHCP, UPnP, NTP, QoS, ONVIF Profile S 15 Security Password Protection, IP Address filtering, User Access Log, HTTPS encryption 16 Operating conditions 0 to 50°C (temperature), 50 to 90% (humidity) 17 Casing NEMA 4X / IP-66, IK10 rated 18 Intelligent Video Motion Detection & Tampering alert 19 Alarm I/O Minimum 1 Input & 1 Output contact for 3rd part interface 2 Certification UL/EN, CE,FCC C Recording & display information archive medium 1 The system should be capable of recording the following details of the infracting vehicles Computer generated unique ID of each violation Date (DD/MM/YYYY) Time (HH:MM:SS) Equipment ID Location ID Carriageway or direction of violating vehicle In cases when multiple infracting vehicles are detected in one instant the system should be capable to provide the following data for all Infracting vehicles detected o Type of Violation o Notified speed limit (in Kmph) o Speed of violating vehicle (in Kmph) o Lane Number of violating vehicle o Registration Number of violating vehicle
D On site-out station processing unit communication & Electrical Interface 1 Data Storage on site The system should be equipped with appropriate storage capacity for 7 days 24X7 recording, with overwriting capability. The images should be stored in tamper proof format only. 2 Network Connectivity Wired/GPRS based wireless technology with 3G upgradable to 4G capability. 3 Minimum 2(two) USB The system should be capable of working in ambient Port to support the temperature range of 0 degreeC to 60 degree C latest external mass Atleast one hour UPS power back up to keep the storage devices and system functional in case of power failure without any Page 82 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Ethernet (10/100) Port break in recording the violation for possible Lightening arrester shall be installed for safety of networking. However system (As per BIS standard IS 2309 of 1989) all logs of data transfer The housing(s) should be capable of withstanding through the ports shall vandalism and harsh weather conditions and should be maintained by the meet IP66, IK10 standards (certified). system. 4 Violation Transmission Encrypted data, images and video pertaining to and Security Violations at the Onsite processing station should be transmitted to the TCCC electronically through GPRS based wireless technology with 3G upgradable to 4G or wired connectivity, in Jpeg format. Advanced Encryption Standard (AES) shall be followed for data encryption on site and TCCC, and its access will protected by a password. The vendor shall ensure that the data from the onsite processing unit shall be transferred to TCCC within one day.
5 Video Recording The system should be capable of continuous video recording in base station for 7 days. The system shall automatically overwrite the data after 7 days. It should be noted that at any point of time the local storage at the base station should have the data of previous 7 days. Direct extraction through any physical device like USB, Hard disk shall be possible
12.7 Traffic Surveillance System at Junctions
12.7.1 PTZ Cameras
Sr. No. Parameters Minimum Specifications 1 Video Compression H.264 2 Video Resolution 1920 X 1080 3 Frame rate Min. 25 fps 4 Image Sensor 1/3” OR ¼” Progressive Scan CCD / CMOS 5 Lens Auto-focus, 4.3 - 129 mm (corresponding to 30x) 6 Minimum Colour: 0.5 lux, B/W: 0.1 Illumination lux (at 30 IRE) 7 Day/Night Mode Colour, Mono, Auto 8 S/N Ratio ≥ 50Db 9 PTZ Pan: 360° endless/continuous, 0.2 to 300°/s (auto), 0.2 to 100°/s (Manual) Tilt: 90°, 0.2 to 100°/s (Auto),
Page 83 of 116 ITMS Vol 2 – Lucknow Smart City Limited
0.2 to 40°/s (Manual) 30x optical zoom and 10x digital zoom 64 preset positions Auto-Tracking Pre-set tour 10 Auto adjustment + Colour, brightness, sharpness, contrast, white Remote Control of balance, exposure control, backlight compensation, Image settings Gain Control, Wide Dynamic Range 11 Protocol HTTP, HTTPS, FTP, RTSP, RTP, TCP, UDP, RTCP,DHCP, UPnP, QoS, IPV4, IPV6, ONVIF Profile S 12 Security Password Protection, IP Address filtering, User Access Log, HTTPS encryption 13 Operating As per City weather conditions conditions 14 Casing NEMA 4X / IP-66 rated, Built in Heater and Blower 15 Certification UL/EN,CE,FCC 16 Local storage Minimum 64 GB Memory card in a Memory card slot. In the event of failure of connectivity to the central server the camera shall record video locally on the SD card automatically. After the connectivity is restored these recordings shall be automatically merged with the server recording such that no manual intervention is required to transfer the SD card based recordings to server. 17 IR Internal/External. IR range should be 100mtr or better
12.7.2 Fixed Box Cameras
Sr. No. Parameters Minimum Specifications 1 Video H.264 Compression 2 Video Resolution 1920 X 1080 3 Frame rate Min. 30 fps 4 Image Sensor 1/3” Progressive Scan CCD / CMOS 5 Lens Type Varifocal, C/CS Mount, IR Corrected Full HD 6 Lens Auto IRIS 5~50mm/ 8 – 40 mm, F1.4 7 Minimum Colour: 0.5 lux, B/W: 0.1 lux (at 30 IRE) Illumination 8 IR Cut Filter Automatically Removable IR-cut filter 9 Day/Night Mode Colour, Mono, Auto 10 S/N Ratio ≥ 50 Db 11 Auto adjustment + Colour, brightness, sharpness, contrast, white Remote Control of balance, exposure control, backlight compensation, Image settings Gain Control, Wide Dynamic Range 12 Local storage Minimum 64 GB Memory card in a Memory card slot.
Page 84 of 116 ITMS Vol 2 – Lucknow Smart City Limited
In the event of failure of connectivity to the central erver the camera shall record video locally on the SD card automatically. After the connectivity is restored these recordings shall be automatically merged with the server recording such that no manual intervention is required to transfer the SD card based recordings to server. 13 Protocol IPV4, IPV6, HTTP, HTTPS, FTP/SMTP, NTP, RTSP, RTP, TCP, UDP, RTCP, DHCP, UPnP, QoS, ONVIF Profile S 14 Security Password Protection, IP Address filtering, User Access Log, HTTPS encryption 15 Operating conditions As per City weather conditions 16 Intelligent Video Motion Detection & Tampering alert 17 Alarm I/O Minimum 1 Input & 1 Output contact for 3rd part interface 18 Casing NEMA 4X / IP-66 rated, IK10, Built in Heater and Blower 19 Certification UL/EN, CE,FCC
12.7.3 Public Address System
Sr. Parameters Minimum Specifications No. 1 PAS system Should have the capability to control individual PASi.e. to make an announcement at select location (1:1) and all locations (1: many) simultaneously. The PAS should also support both, Live and Recorded inputs 2 Speaker Minimum 2 speakers, To be used for Public AddressSystem 3 Connectivity IP Based 4 Access Control Access control mechanism would be also required to establish so that the usage is regulated. 5 Integration With VMS and Command and Control Center 6 Construction Cast Iron Foundation and M.S. Pole, Sturdy Body forEquipment 7 Battery Internal Battery with different charging options(Solar/Mains)
Page 85 of 116 ITMS Vol 2 – Lucknow Smart City Limited
8 Power Automatic on/off operation 9 Casing IP-55 rated for housing 10 Operatingconditions As per City weather conditions
12.7.4 Emergency Call Box A high quality digital transceiver, to be placed at certain traffic junctions determined by the Police Department (mostly at junction boxes / camera poles to avoid any additional investments)
Sr. Parameters Minimum Specifications No. 1 Construction Cast Iron/Steel Foundation, Sturdy Body for equipment 2 Call Button Watertight Push Button, Visual Feedback for buttonpress 3 Speaker To be used for Public Address System 4 Connectivity GSM/PSTN/Ethernet as per solution offered 5 Sensors For tempering/Vandalism 6 Battery Internal Battery with different charging options(Solar/Mains) 7 Power Automatic on/off operation 8 Casing IP-55 rated for housing 9 Operating As per City weather Conditions Conditions
12.7.5 IR Illuminators
The infrared illuminators are to be used in conjunction with the Fix Box / PTZ cameras specified above to enhance the night vision.
Sr. Parameters Minimum Specifications No. 1 Range Min. 100 meters, with adjustable angle to coverthe complete field of view at specified locations 2 Minimum Illumination High sensitivity at Zero Lux 3 Power Automatic on/off operation 4 Casing NEMA 4X / IP-66 rated
Page 86 of 116 ITMS Vol 2 – Lucknow Smart City Limited
5 Operating As per City weatherconditions conditions 6 Certification UL/EN/CE/FCC
12.7.6 Field Junction Box
Sr. Parameters Minimum Specifications No. 1 Cabinet Material GI with powder coated 2 Material Thickness Min 1.2mm 3 Number of Locks Preferably Two 4 Protection IP 55, Junction Box design should ensure to keep thetemperature within suitable operating range for equipment's and should also avoid intentional water splash and dust intake 5 Mounting On Camera Pole / Ground mounted on concrete base 6 Form Factor Rack Mount/DIN Rail 7 Other Features Rain Canopy, Cable entry with glands, proper earthing and Fans/any other accessories as required for operation of equipment’s within junction box
12.7.7 Poles for Camera
Gantry or High-strength octagonal cantilever pole for RLVD system/SVD system
Sr. No. Description A Design Codes: Design should comply to following Standards/Codes/ and Documents 1 Load combination as per IS 800 : 2013 2 Indian Standard IS 875 (Part 3):2015 3 PLG 07 (High Mast for Lighting & CCTV) 4 Deflection Criteria As per clause no. 2.3.2.3 of PLG 07 5 Maximum Deflection (in mm) – 25 times the nominal height (in m) 6 Maximum Rotation (in degree) – 0.111 times the nominal height (in m) 7 Design Life of the structure should be minimum 15 years 8 Basic Wind Speed shall be 120 km/h. 9 Ghust Effect Factor 3.5 10 6 Bolts Foundation Mount B Material Grades 1 Pole shaft : A36 or Equivalent 2 Base plate : A572-50 or Equivalent 3 Anchor bolts : EN8 Grade 4 Structural shapes for Channel, angle, pipes as per IS:808 / IS:1161 / IS:2329 (YS: 240 Mpa or Equivalent) 5 Connection Bolts : Grade 5.6 C Galvanization
Page 87 of 116 ITMS Vol 2 – Lucknow Smart City Limited
1 Galvanizing of the octagonal structure need to be in compliance w A123/153.Structure need to be PU painted of reputed makes after the Shot blasting on the galvanized surface for proper adhesion after applying the compatible primer coat. Galvanizing zinc tank should be lead free and Minimum Average Galvanization thickness should be 86 microns D Tractability and Test Report 1 Manufacturer of the structures should have systems in place that will provide the following levels of test report traceability: direct, one-to-one traceability to pole shafts and base plates batch to other structural components The test reports and inspection records are maintained at manufacturer place. When requested, these can be provided to the customer no sooner than two weeks after the fabrication of the component E Dimension 1 Octagonal CCTV Pole height should be minimum 5.5 m height with minimum 3 m to 7.5 m cantilever arm. 2 There should be 7 m clear height available from the top of base plate. Structure joints should be such that they must accommodate the camera load and meet deflection criterion. It should not be using any supporting wire to meet the best asthetics of the structure above the cantilever arm. F Type of Foundation 1 Pole Structure should have design foundation with appropriate Grade of concrete ( M20) and should comply the soil test report 10T/SBC for foundation and J bolt Anchor Design 2 Steel anchor J bolts are embedded in the foundation. Base plate is welded at bottom of pole shaft and pole is fixed to foundation through base plate to anchor bolts connection 3 The length of J bolt should be 1000 MM and dia of the J bolt should be 25 MM
The distance between the bottom of the Base Plate to the Top of the concrete foundation should be max 1.5 times of the J bolt Diameter and this gap to be filled with the cement grout and sealed.
12.7.8 Edge Level Switch at Field Locations
Sr. Parameters Minimum Specifications No. 1 Port Density & The switch should be rugged outdoor DIN rail mountable Redundancy 8 ports 10/100/1000TX PoE+( min. 4 PortIEEE802.3at Or 8 Port 802.3af) and with 2 100/1000x SFP ports May require higher port density at some locations, depending upon site conditions 2 PoE Standard IEEE 802.3af/ IEEE 802.3at or better on all ports simultaneously 3 Quality of Service Support for Egress rate limiting, Eight egress queues per port, Voice VLAN, DSCP for IP-based QoS, Differentiated services architecture, IEEE 802.1p Class of
Page 88 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Service with strict and weighted round Robin scheduling. 4 Multicast support IGMP Snooping V1, V2, V3 5 Management SNMP V1,V2,V3, Web GUI, CLI, USB or equivalentmemory card, IP v6 management feature on openstandards, IEEE802.1ag, TDM or equivalent standards 6 Security Should support Access Control Lists (ACLs), DHCP snooping, IEEE802.1x based port authentication, ADIUS/ TACACS+, SSL, SSH, port mirroring,NTP 7 Resiliency IEEE802.1q, IEEE802.1d, IEEE802.1s, IEEE802.1w, ring resilience/ring protection 8 PoE Power per port Sufficient to operate the CCTV cameras/edge devices connected 9 Enclosure Rating IP 30 or equivalent Industrial Grade Rating (to be housed in Junction box) 10 Operating As per Lucknow weather conditions Temperature 11 Safety Certifications UL/EN/IEC or equivalent, RoHS standards, NEMA –TS2
12.7.9 Online UPS for field locations
Sr. Parameters Minimum Specifications No. 1 Capacity Adequate capacity to cover all above IT Components at respective field locations 2 Technology IGBT based PWM Technology, True Online UPS 3 Input Frequency Range Preferably 45 to 55 Hz 4 Output Frequency Range Preferably 45 to 55 Hz 5 Output Voltage Preferably 220VAC -230VAC 6 Voltage Preferably +/- 2% (or better) and with built in Regulation OverVoltage Cut off facility in the Device 7 Frequency Preferably 50 Hz +/- 0.1% (free Run Mode) 8 Harmonic Distortion Preferably < 3% (linear load) (THD) 9 Output Waveform Pure Sine wave 10 Output Power Factor 0.8 or more 11 Battery Backup Adequate and required battery backup to achieve required uptime of field device as well as SLA of the overall solution. 12 Battery Type Preferably Lead acid, Sealed Maintenance Free (SMF) 13 General Operating As per Lucknow weather conditions Temperature 14 Alarms & Indications All necessary alarms & indications essential for Page 89 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Performance monitoring of UPS like mains fail, lowbattery & fault detection 15 Bypass Automatic, Manual Bypass Switch 16 Certifications For Safety & EMC as per international standard 17 Overall Protection IP 55, Junction Box design should ensure to keep the temperature within suitable operating range for equipment's and should also avoid intentional water splash and dust intake
12.7.10 ANPR System
The ANPR System shall enable monitoring of vehicle flow at strategic locations. The system shall support real-time detection of vehicles at the deployed locations, recording each vehicle, reading its number plate, database lookup from central server and triggering of alarms/alerts based on the vehicle status and category as specified by the database. The system usage shall be privilege driven using password authentication.
Sr. Parameters Minimum Specifications No. 1 Vehicle Detection by The system shall detect the color of all vehicles in the Color camera view during daytime and label them as per the predefined list of configured system colors. The system shall store the color information of each vehicle along with the license plate information for each transaction in the database. The system shall have options to search historical records for post event analysis by the vehicle color or the vehicle color with license plate and date time combinations 2 Alert Generation The system should have option to input certain license plates according to the hot listed categories like “Wanted”, “Suspicious”, “Stolen”, etc by authorized personnel. The system should be able to generate automatic alarms to alert the control room personnel for further action, in the event of detection of any vehicle falling in the hot listed categories 3 Vehicle Status Alarm On successful recognition of the number plate, system Module should be able generate automatic alarm to alert the control room for vehicles which have been marked as "Wanted", "Suspicious", "Stolen", "Expired". (System should have provision/expansion option to add more categories for future need). The Instantaneous and automatic generation of alarms. In case of identity of vehicle in any category
Page 90 of 116 ITMS Vol 2 – Lucknow Smart City Limited
which is define by user 4 Vehicle Log Module The system shall enable easy and quick retrieval of snapshots, video and other data for post incident analysis and investigations. The system should be able to generate suitable MIS reports that will provide meaningful data to concerned authorities and facilitate optimum utilization of resources. These reports shall include. Report of vehicle flow at each of the installed locations for Last Day, Last Week and Last Month. Report of vehicles in the detected categories at each of the installed locations for Last Day, Last Week and Last Month. Report of Vehicle Status change in different Vehicle Categories. The system shall have Search option to tune the reports based on license plate number, date and time, site location as per the need of the authorities. The system shall have option to save custom reports for subsequent use. The system shall have option to export report being viewed to common format for use outside of the ANPRS or exporting into other systems. The system should provide advanced and smart searching facility of License plates from the database. There should be an option of searching number plates almost matching with the specific number entered (up to 1 and 2 character distance) 5 Vehicle Category The system should have option to input certain license Editor plates according to category like "Wanted", "Suspicious", "Stolen", “Expired" etc. by Authorized personnel. The system should have an option to add new category by authorized personnel. The system should have option to update vehicle status in specific category by authorized personnel. e.g. on retrieval of stolen vehicle, system entry should be changed from "Stolen" to "Retrieved". System should have option to specify maximum time to retain vehicle records in specific categories. 6 General The system should be capable of generating a video and Specification minimum 5 snapshots in any of the standard industry formats (MJPEG, JPG, avi, mp4, mov, etc) with atleast 10 frames per second.
Page 91 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The system should be able to perform ANPR on all the vehicles passing the site and send alert on detection of any hot listed vehicle The system should have ANPR/ OCR to address the alpha numeric character of irregular font sizes 7 Central Management The Central Management Module shall run on the ANPR Module Central Server in control booth. It should be possible to view records and edit hotlists from the Central Server 8 Camera Housing IP66 standard with sunshield vandal proof Housing 9 Systems Local Server at Intersection: The system shall run on a requirement Commercial Off the Shelf Server (COTS). Outdoor IP 66 Quad core processor based server should be able to cover at least 8 lanes. Temperature rating of the server should be as per Lucknow weather conditions. Operating system: The system shall be based on open platform and should run on Linux or windows Operating system. Workstation: Workstation shall run on latest available OS.
12.7.11 Pedestrian / Pelican Traffic Signal Controller
Pedestrian Traffic Signal shall have pole mounted Push Button control panel to actuation traffic signal. System shall works on Low voltage DC operation for safety against voltage shock considering safety of pedestrian traffic
Indications:
Visual indication: Indicator for call Register (Big push button unit having 2 Light Indicators for pedestrian signals & 1 for Call confirmation Indication (call registration /wait) Audio Indication: Beep buzzer (in selective models) Working voltage: 24 Volts DC or 110/ 220 Volts Ac. Body Material: Plastic / Metal MS Powder coated. Mounting: Pole mounted with help of brackets.
APPLICATION Pedestrian Actuated Traffic Control Signals shall be installed at places identified by Authority / LSCL, where a large number of people have to cross the road but on account of heavy vehicular traffic, crossing of the road is not safe for the pedestrians most of the time like Schools, Hospitals, Shopping Centre, places of worship and similar other establishments located on the side of a main vehicular road.
Page 92 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Vehicular and Pedestrian Signals are installed on this section of the Road with Pedestrian Push Buttons at suitable height. Pedestrians wanting to cross the Road can register their demand for right of way by pressing these buttons and the Vehicular Traffic shall show Red signal and pedestrian are given a green signal to cross the road. The operating times and the signaling sequence are operated in a pre-planned schedule or synchronized with Traffic Signal System.
The essential equipment’s for the system’s function will comprise of the following items:
Two sets of RED and GREEN Pedestrian Traffic Lights Signals shall be installed on the two diagonally opposite corners of the Zebra Crossing. Two sets of RED, AMBER and GREEN Vehicular Traffic Signal Lights shall be installed at the Stop Lines on the Left lanes of the Road before the Zebra Crossing. Signal posts for the Traffic signal lights Pedestrian Actuated Stations on both ends Pedestrian Actuated Traffic Control Unit with micro-controlled Programmer and Pedestrian Call registrations.
Technical Data of Pedestrian Actuated Controller Unit Working Supply - 24 VDC or 220 Volts ac as required by client No. of Pedestrian call stations - 2 Controller Outputs - 5 (3-aspect Vehicular signal and 2 Pedestrian signal) Controller Inputs – Push button for pedestrian Demand. DIP Switch for plan selection. A DIP Switch to select the auto/demand mode of operation. A reset switch upon pressing of which the program restarts. 8 nos of pelican actuated inputs. Electronic Design- Micro-controller based circuits for sequence programming, pedestrian call registration and timings.
Mode of operations – Actuated mode Automatic mode with continuous running cycle at prefixed times. Manual mode with stage advancing at the press in controller of push button Blinking Mode.
Lamp switching devices - Solid state device with zero cross over detection Output Input Isolation - Output switching isolated from control circuit by optical isolation Programming Facility - 1.PC compatible by RS 232 port 2.Optional Key Board Software - Windows based software for programming
Hardware CPU - Microcontroller based Memory - Built-in Non-Volatile EEPROM memory for Storage Page 93 of 116 ITMS Vol 2 – Lucknow Smart City Limited
System Clock - Built-in RTC with battery back-up, 16 x2 LCD Display Interface, Optional USB communication Port for PC/Laptop Pedestal Box - The Pedestal Box shall designed to house control unit and detectors with switch gear Protection- Auto shutdown on power fluctuation beyond the limit and auto start-up on restoration
12.7.12 Edge Level Switch (at Traffic Junctions)
Sr.No. Parameter Minimum Specifications 1 Port Density The switch should be rugged industrial grade & Redundancy outdoor DIN rail mountable 8/16ports 10/100/1000TX PoE+( min. 4 Port IEEE802.3at Or 8 Port 802.3af) and with 2 100/1000x SFP ports May require higher port density at some locations, depending upon site conditions 2 PoE Standard IEEE 802.3af/ IEEE 802.3at or better on all ports simultaneously 3 Quality of Service Support for Egress rate limiting, Eight egress queues per port, Voice VLAN, DSCP for IP based QoS, Differentiated services architecture, IEEE 802.1p Class of Service with strict and weighted round Robin scheduling 4 Multicast support IGMP Snooping V1, V2, V3 5 Management SNMP V1,V2,V3, Web GUI, CLI, USB or equivalent memory card, IP v6 management feature on open standards, IEEE802.1ag, TDM or equivalent standards 6 Security Should support Access Control Lists (ACLs),DHCP snooping, IEEE802.1x based port authentication, RADIUS, TACACS, SSL, SSH,port mirroring, NTP 7 Resiliency IEEE802.3ac, IEEE802.3az, IEEE802.1v, IEEE802.1q, IEEE802.1d, IEEE802.1s, IEEE802.1w, ring resilience/ring protection 8 PoE Power per port Sufficient to operate the CCTV cameras/edge devices connected 9 Enclosure Rating IP 30 or equivalent Industrial Grade Rating(to behoused in Junction box) 10 Operating Temperature 0 -60 C or better Industrial Grade Rating 11 Safety Certifications UL/EN/IEC or equivalent, RoHS standards, NEMA –TS2
12.7.13 Fixed Dome camera for Indoor Surveillance (If required by the Bidder)
Page 94 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Sr.No. Parameter Minimum Specifications 1 Video Compression H.264 2 Video Resolution 1920 X 1080 3 Frame rate Min. 25 fps 4 Image Sensor 1/3” Progressive Scan CCD / CMOS 5 Lens Type Varifocal, IR Correction Full HD lens compatible to camera imager 6 Lens Auto IRIS2.8-10mm 7 Multiple Streams Dual streaming with 2nd stream at minimum 720P at 30fps at H.264 individually configurable 8 Minimum Illumination Colour: 0.1 lux, B/W: 0.01 lux (at 30 IRE) 9 IR Cut Filter Automatically Removable IR-cut filter 10 Day/Night Colour, Mono, Auto Mode 11 S/N Ratio ≥ 50 dB 12 Autoadjustment + Colour, brightness,sharpness, contrast, white Remote Controlof balance, exposure control, backlight Imagesettings compensation, Gain Control, Auto back focus 13 Wide Dynamic True WDR upto 80 dB Range 14 Audio Full duplex, line in and line out, G.711, G.726 15 Local storage Local storage-Minimum 32 GB Memory card in a Memory card slot. In the event of failure of connectivity to the central server the camera shall record video locally on the SD card automatically. After the connectivity is restored these recordings shall be automatically merged with the server recording such that no manual intervention is required to transfer the SD card based recordings to server. 16 Protocol HTTP, HTTPS, FTP, RTSP, RTP, TCP, UDP, RTCP, DHCP, ONVIF Profile S &G 17 Security Password Protection, IP Address filtering, User Access Log, HTTPS encryption 18 Intelligent Video Motion Detection & Tampering alert 19 Alarm I/O Minimum 1 Input & Output contact for 3rd part
Page 95 of 116 ITMS Vol 2 – Lucknow Smart City Limited
interface 20 Operating 0 to 50°C conditions 21 Casing NEMA 4X / IP-66 rated & IK 10 22 Certification UL/EN, CE,FCC
23 Power 802.3af PoE (Class 0) and 12VDC/24AC
12.7.14 Video Wall / Video Screen
Sr.No. Parameter Minimum Specifications 1 Technology Solid state LED illumination technology or Direct LED IPS based Technology or equivalent
2 Display Unit The Visual Display Unit / Rear Projection Module
3 Screen Size Resolution 70” cubes in a 4 X 2 display Full high definition (1920X1080)
4 Brightness Uniformity of 85%
5 Contrast Ratio Min. 1400 : 1
6 Wall Uptime Min. 60,000 hours of rated life (Expected to be operational 24X7)
7 Viewing Angle 180 degree viewing angle
8 Screen to Screen gap The inter screen gap should be <= 1 mm
9 Other features - RS232 control (with loop-through) - On Screen Display (OSD) - IR remote control -flicker free image on the Large Screen Graphics Wall 10 Input IP Based
Video Wall Controller
Sr.No. Parameter Minimum Specifications 1 Display controller Controller to control Video Walls in a matrix of 4 x 2
Page 96 of 116 ITMS Vol 2 – Lucknow Smart City Limited
with 16 DVI outputs (for future expansion) , 4 Universal inputs & DUAL LAN INPUTS along with requisite software Processor: Single Quad Core Intel®: Xeon/i7 64-bit 2.0 GHz CPU or better RAM: 8GB HDD: 500 GB Hard Disk, Hard disk Capacity should be upgradable RAID: RAID 0 configured with usable space of 500 GB in each controller
2 Networking Dual-port Gigabit Ethernet Controller inbuilt Support for Add on Network adapters Support for Optical Fiber interface Adapters Accessories: DVD-R, DVD+RW, Keyboard, mouse OS: Supports 64-bit Operating Systems Windows 7
3 Power Supply (1 + 1) Redundant AC-DC high-efficiency power supply w/ PF AC Voltage 100 - 240V, 50-60Hz
4 Chassis 19” industrial Rack mount movable Front Panel should have lockable Door to Protect Drives System Reliability: Operating Temperature range: 10° to 35°C (50° to 95°F)
Video Management System
Video management system shall constitute of a platform which will be designed for viewing, recording and replaying acquired video as part of overall project solution. This platform will be based on the Internet Protocol (IP) open platform concept. Major functionalities are described here: VMS shall be used for centralized management of all field camera devices, video servers and client users. VMS server shall be deployed in a clustered server environment or support inbuilt mechanism for high availability and failover. VMS shall support a flexible rule-based system driven by schedules and events. VMS shall be supported for fully distributed solution for monitoring and control function, designed for limitless multi-site and multiple server installations requiring 24/7 surveillance with support for devices from different vendors. VMS shall support ONVIF Profile S & G compliant internet protocol (IP) cameras. Page 97 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The System Integrator shall clearly list in their proposal the make and models that can be integrated with the VMS, additionally all the offered VMS and cameras must have Open Network Video Interface Forum (ONVIF) compliance. VMS shall be enabled for any standard storage technologies and video wall system integration. VMS shall be enabled for integration with any external Video Analytics Systems both server & edge based. VMS shall be capable of being deployed in a virtualized server environment without loss of any functionality. All CCTV cameras locations shall be overlaid in graphical map in the VMS Graphical User Interface (GUI). The cameras selection for viewing shall be possible via clicking on the camera location on the graphical map. The graphical map shall be of high resolution enabling operator to zoom-in for specific location while selecting a camera for viewing. VMS shall have an administrator interface to set system parameters, manage codecs, manage permissions and manage storage. VMS day to day control of cameras and monitoring on client workstations shall be controlled through the administrator interface. Whilst live control and monitoring is the primary activity of the monitoring workstations, video replay shall also be accommodated on the GUI for general review and also for pre- and post-alarm recording display. The solution design for the VMS shall provide flexible video signal compression, display, storage and retrieval. All CCTV camera video signal inputs to the system shall be provided to various command control center(s), viewing center etc., and the transmission medium used shall best suit the relative camera deployments and access to the CCTV Network. VMS client shall have the capability to work with touch enabled multi-monitor workstations. It shall be capable of displaying videos in up to three (3) monitors simultaneously. o AVI files o Motion- Joint Photographic Experts Group (M-JPEG) o Moving Picture Expert Group-4 (MPEG-4) o MP4 Export or Latest All streams to the above locations shall be available in real-time and at full resolution. Resolution and other related parameters shall be configurable by the administrator in order to provide for network constraints. The VMS shall support field sensor settings. Each channel configured in the VMS shall have an individual setup for the following settings, the specific settings shall be determined according to the encoding device. The VMS shall support the following operations: o Adding an IP device o Updating an IP device o Updating basic device parameters o Adding/removing channels
Page 98 of 116 ITMS Vol 2 – Lucknow Smart City Limited
o Adding/removing output signals o Updating an IP channel o Removing an IP device o Enabling/disabling an IP channel o Refreshing an IP device (in case of firmware upgrade) o Multicast at multiple aggregation points The VMS shall support retrieving data from edge storage. Thus, when a lost or broken connection is restored, it shall be possible to retrieve the video from SD card and store it on central storage. System should support to view the recordings available over cameras local storage device (such as an SD card), and copy them to the server. The VMS shall support bookmarking the videos. Thus, allowing the users to mark incidents on live and/or playback video streams. The VMS shall allow the administrator to distribute camera load across multiple recorders and be able shift the cameras from one recorder to another by simple drag and drop facility. VMS shall support automatic failover for recording. VMS should also support dual recording or mirroring if required.
Major Server components for VMS Video Management System Servers will maintain coherent operations between all servers and workstations. It will host TCCC, where the system is administered, and System database. It will monitor one or more recorder servers on separate dedicated computers, storage devices, IP-compatible devices, and one or more workstation. All network communication will also be is performed via the Video Management servers
The Video Recorder Server will be a dedicated server that will store and processes video with the help of Video Management System.
It will be used to launch the client application remotely through web browsers.
A Media Gateway server will be used to establish remote connections to review and trans-code the video. Standalone Media Gateway servers can also be installed on separate machines to transfer video data to remote clients
12.7.15 Work stations at Traffic Command and Control Center
Sr.No. Parameter Minimum Specifications 1 Processor Latest generation 64bit X 86 Quad core processor(3Ghz) or better 2 Chipset Latest series 64bit Chipset
3 Motherboard OEM Motherboard
Page 99 of 116 ITMS Vol 2 – Lucknow Smart City Limited
4 RAM Minimum 8 GB DDR3 ECC Memory @ 1600 Mhz. Slots should be free for future upgrade. Minimum 4 DIMM slots, supporting up to 32GB ECC 5 Graphics card Minimum Graphics card with 2 GB video memory (non- shared) 6 HDD 2 TB SATA-3 Hard drive @7200 rpm with Flash Cache of 64GB SSD. Provision for installing 4 more drives. 7 Media Drive NO CD / DVD Drive
8 Network interface 10/100/1000 Mbps autosensing on board integrated RJ- 45 Ethernet port.
9 Audio Line/Mic IN, Line-out/Spr Out (3.5 mm)
10 Ports Keyboard Minimum 6 USB ports (out of that 2 in front) 104 keys Keyboard minimum OEM keyboard
11 Mouse 2 button optical scroll mouse (USB)
12 PTZ joystick PTZ speed dome control for IP cameras controller Minimum 10 programmable buttons Multi-camera operations Compatible with all the camera models offered in the solution Compatible with VMS /Monitoring software offered 13 Monitor 22” TFT LED monitor, Minimum 1920 x1080 resolution, 5 ms or better response time, TCO 05 (or higher) certified 14 Operating System 64 bit pre-loaded OS with recovery disc
15 Power supply SMPS; Minimum 400-watt Continuous Power Supply with Full ranging input and APFC. Power supply should be 90% efficient with EPEAT Gold certification for the system
12.7.16 Server/Networking Rack Specifications
Sr.No. Parameter Minimum Specifications 1 Type 19” 42U racks mounted on the floor Floor Standing Server Rack - 42U with Heavy Duty Extruded Aluminium Frame for rigidity. Top cover with FHU provision. Top & Bottom cover with cable entry gland plates. HeavyDuty Top and Bottom frame of MS. Two pairsof 19" mounting
Page 100 of 116 ITMS Vol 2 – Lucknow Smart City Limited
angles with 'U' marking. Depth support channels - 3 pairs with an overall weight carrying Capacity of 500Kgs. All racks should have mounting hardware 2Packs, Blanking Panel. Stationery Shelf(2 sets per Rack) All racks must be lockable on all sides withunique key for each rack Racks should have Rear Cable Management channels, Roof and base cable access 2 Wire managers Two vertical and four horizontal 3 Power Distribution 2 per rack Power Distribution Unit -Vertically Units Mounted, 32AMPs with 25 Power Outputs. (20 Power outs of IEC 320 C13 Sockets & 5 Power outs of 5/15 Amp Sockets), Electronically controlled circuits for Surge & Spike protection, LED readout for the total current being drawn from the channel, 32AMPSMCB, 5 KV AC isolated input to Ground & Output to Ground 4 Doors The racks must have steel (solid / grill /mesh) front / rear doors and side panels. Racks should NOT have glass doors / panels. Front and Back doors should be perforated with at least 63% or higher perforations. Both the front and rear doors should be designed with quick release hinges allowing for quick and easy detachment without the use of tools. 5 Fans and Fan Tray Fan 90CFM 230V AC, 4" dia (4 Nos. per Rack)Fan Housing Unit 4 Fan Position (Top Mounted) (1 no. per Rack) - Monitored -Thermostat based - The Fans should switch on based on the Temperature within the rack. The temperature setting should be factory settable. This unit should also include - humidity & temperature sensor 6 All in One Racks Racks should be all in one having power supply, cooling, built into them so that no additional / external interfaces are required 7 Metal Aluminium extruded profile 8 Side Panel Detachable side panels (set of 2 per Rack)
12.7.17 KVM Module
Sr.No. Parameter Minimum Specifications
Page 101 of 116 ITMS Vol 2 – Lucknow Smart City Limited
1 KVM Keyboard, Video Display Unit and Mouse Unit (KVM) for Requirement the IT Infrastructure Management at ICCC 2 Form Factor 19” rack mountable 3 Ports minimum 8 ports 4 Server It should support both USB and PS/2connections Connections 5 Auto-Scan It should be capable to auto scan servers 6 Rack Access It should support local user port for rack access 7 SNMP The KVM switch should be SNMP enabled. It should be operable from remote locations 8 OS Support It should support multiple operating system 9 Power Supply It should have dual power with failover and built-in surge protection 10 Multi-User It should support multi-user access and collaboration support
12.7.18 Servers (As Building block, to establishing computing solution for sub- systems/solutions)
Bidders are requested to ensure that the N+1 architecture is followed and minimum number of high end servers shall be preferred to be deployed.
Sr.No. Parameter Minimum Specifications 1 Processor Latest series / generation of 64 bit processor(s)with Twenty or higher Cores Processor speed should be minimum 2 GHz Minimum 8 processors per each physical server 2 RAM Minimum 256 GB Memory 3 Internal 5 x 300 GB SAS (10k rpm) hot swap Storage 4 Network 4 X 10GbE LAN ports for providing Ethernet connectivity interface Optional: 1 X Dual-port 16Gbps FC HBA (or FCoE) for providing FC connectivity 5 Power supply Dual Redundant Power Supply 6 RA ID support As per requirement/solution 7 Operating Licensed version of 64 bit latest version of Professional System Linux / Microsoft® Windows based Operating system) 8 Virtualization Shall support Industry standard virtualization hypervisor. In case the IA proposes the solution to virtualization, then they should propose suitable associated management solution to meet or exceed the SLAs. 9 Racks As required – All in One 10 Form Factor Rack mountable
12.7.19 Storage
Page 102 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The estimated Storage requirement for the ITMS system project is minimum 20TB for Primary storage and 200 TB for secondary storage.
Bidder is expected to carry out the storage requirement estimation and supply as per the solution proposed, if the estimation is more than above specified. They may also refer the bandwidth estimation and storage functional requirements as provided in this RFP.
Storage Specifications Sr.No. Parameter Minimum Specifications 1 Solution/ Type IP Based/iSCSI/FC/NFS/CIFS If bidder is offering FCoE based solution, corresponding ports must be present in server as well as storage controller 2 Storage Storage Capacity should be as per Overall Solution Requirement (usable, after configuring in offered RAID configuration) RAID solution offered must protect against double disc failure. Disks should be preferably minimum of 1.2 TB capacity for SAS and 3 TB for SATA(combination as per performance and SLA requirements of overall solution) To store all types of data (Data, Voice, Images, Video, etc.) Proposed Storage System should be scalable (vertically/horizontally) 3 Hardware Rack mounted form-factor Platform Modular design to support controllers and disk drives expansion 4 Controllers At least 2 Controllers in active/active mode The controllers / Storage nodes should be upgradable seamlessly, without any disruptions / downtime to production workflow for performance, capacity enhancement and software / firmware upgrades 5 RAID support Should support various RAID Levels 6 Cache Minimum 64 GB of useable cache across all controllers. If cache is provided in additional hardware for the storage solution, then cache must be over and above 64 GB. 7 Redundancy The Storage System should be able to protect the data against and High single point of failure with respect to hard disks, connectivity Availability interfaces, fans and power supplies 8 Management All the necessary software (GUI Based) to configure and software manage the storage space, RAID configuration, logical drives allocation, snapshots etc. are to be provided for the entire system proposed.
Page 103 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Licenses for the storage management software should include disc capacity/count of the complete solution and any additional disks to be plugged in the future, upto max capacity of the existing controller/units. A single command console for entire storage system. Should also include storage performance monitoring and management software Should provide the functionality of proactive monitoring of Disk drive and Storage system for all possible disk failures Should be able to take "snapshots" of the stored data to another logical drive for backup purposes 9 Data Protection The storage array must have complete cache protection mechanism either by de-staging data to disk or providing complete cache data protection with battery backup for up to 4 hours
Secondary Storage Sr.No. Parameter Minimum Specifications 1 Solution/Type Secondary Storage (Archival/Backup) can be on any media such as Disks, Disk systems, etc. or its combination along with all associate software. (so as to arrive at lower cost per TB) Minimum 200 TB usable as secondary Storage May or may not use de-duplication technology Compatible with primary storage Must use latest stable technology platform, with support available for next 5years 2 Backup Size To store data as required, to meet the archival requirement for different type of data/information 23 days of storage for surveillance camera feeds 83 days of storage for traffic enforcement systems 275 days of storage 3 Hardware Platform Rack mounted, Rack based Expansion shelves 4 Software Platform Must include backup/archive application portfolio required 5 Retrieval time Retrieval time for any data stored on secondary storage should be max. 4 hours for critical data &8 hours for other data. This would be taken into account for SLA calculation. (Critical data means any data needing urgent attention by the Judicial System or by Traffic Police Dept. for investigation /
Page 104 of 116 ITMS Vol 2 – Lucknow Smart City Limited
terrorist treat perception).
12.7.20 Layer 3 Gigabit Manageable Switch (To be used for DC/Aggregation Layer 3 Switch)
Sr.No. Parameter Minimum Specifications 1 Ports 24 or 48 (as per requirements) 10/100/1000 Base-TX/FX ports and extra 2 or 4 no’s of 10G Base SX/LX/LR ports as per network solution offered. TX/FX Split as per field/site Requirement All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or full duplex and flow control for half-duplex ports 2 Switch type Layer 3 3 MAC Support 8K MAC address 4 Backplane Properly sized Switching fabric capacity (as per network configuration to meet performance requirements of wire speed switching for the connected devices) 5 Forwarding rate Packet Forwarding Rate should be 70.0 Mpps or better 6 Port Features Must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks 7 Flow Control Support IEEE 802.3x flow control for full-duplexmode ports. 8 Protocols IPV4, IPv6 Support 802.1D, 802.1S, 802.1w, Rate Limiting Support 802.1Q VLAN encapsulation, IGMP v1, v2 and v3 snooping802.1p Priority Queues, port mirroring, Diff Serv DHCP support Support upto 1024 VLANs Support IGMP Snooping and IGMP Querying Support Multicasting Should support Loop protection and Loop detection, Should support Ring protection 9 Access Control Support port security Support 802.1x (Port based network access control). Support for MAC filtering. Should support TACACS+ and RADIUS authentication 10 VLA N Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN The switch must support dynamic VLAN Registration or equivalent Dynamic Trunking protocol or equivalent 11 Protocol and Traffic Network Time Protocol orequivalent
Page 105 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Simple Network Time Protocol support Switch should support traffic segmentation Traffic classification should be based on user-definable application types: TOS, DSCP, Port based, TCP/UDP port number 12 Management Switch needs to have console port for management via PC Must have support SNMP v1,v2 and v3 Should support 4 groups of RMON Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI based software utility and using web interface
Core Switch (If required) Sr.No. Parameter Minimum Specifications 1 Ports 24 or 48 (as per density required) 1G/ 10G Ethernet ports (as per internal connection requirements)Can have FCoE ports if FCoE solution is offered Extra 2 or higher Uplink ports (40GE) All ports can auto-negotiate between allowable speeds, half-duplex or full duplex and flow control for half-duplex ports. 2 Switch type Layer 3 3 MAC Support 32K MAC address. 4 Backplane Capable of providing wire-speed switching for fully populated switch 5 Throughput Required throughput to achieve non-blocking performance for switch when all ports are populated 6 Port Features Must support Port Mirroring, Port Trunking and 802.3ad LACP Link Aggregation port trunks 7 Flow Control Support IEEE 802.3x flow control for full duplex mode ports. 8 Protocols IPV4, IPV6 Support 802.1D, 802.1S, 802.1w, Rate Limiting Support 802.1X Security standards Support 802.1Q VLAN encapsulation, IGMP v1, v2 and v3 snooping 802.1p Priority Queues, port mirroring, DiffServ DHCP support Support up to 1024 VLANs Support IGMP Snooping and IGMP Querying Support Multicasting Should support Loop protection and Loop detection,
Page 106 of 116 ITMS Vol 2 – Lucknow Smart City Limited
9 Access Control Support port security Support 802.1x (Port based network access control). Support for MAC filtering. Should support TACACS+ and RADIUS authentication 10 VLAN Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN The switch must support dynamic VLAN Registration or equivalent Dynamic Trunking protocol or equivalent 11 Protocol and Network Time Protocol or equivalent Simple Traffic Network Time Protocol support Switch should support traffic segmentation Traffic classification should be based on user definable application types: TOS, DSCP, Port based, TCP/UDP port number 12 Management Switch needs to have a console port for management via a console terminal or PC Must have support SNMP v1,v2 and v3 Should support 4 groups of RMON Should have accessibility using Telnet, SSH, Console access, easier software upgrade through network using TFTP etc. Configuration management through CLI, GUI based software utility and using web interface 13 Resiliency Dual load-sharing power supplies Redundant fans 14 Switch should support FCoE& IPv6 from day one
Core Router
Sr.No. Parameter Minimum Specifications 1 Multi- Services Should deliver multiple IP services over a flexible combination of interfaces 2 Ports As per overall network architecture proposed by the bidder, the router should be populated with required number of LAN/WAN ports/modules, with cable for connectivity to other network elements 3 Speed As per requirement, to cater to entire bandwidth requirement of the project. 4 Interface Must support minimum 2* 10G Port with necessary SFP+ modules Modules. Must have capability to interface with variety interfaces Page 107 of 116 ITMS Vol 2 – Lucknow Smart City Limited
5 Protocol Must have support for TCP/IP, PPP Support Must support IPSEC VPN Must have support for integration of data and voice Services Routing protocols of RIP, OSPF, and BGP. Support IPV4 & IPV6 6 Manageability Must be SNMP manageable 7 Scalable The router should be scalable. For each slot multiple modules should be available. The chassis offered must have free slots to meet the scalability requirement of expansion of the project in the future. 8 Traffic Traffic Control and Filtering features for flexible user control control policies
9 Bandwidth Bandwidth on demand for cost effective connection performance enhancement 10 Remote Remote access features Access 11 Redundancy Redundancy in terms of Power supply(s). Power supply should be able to support fully loaded chassis All interface modules, power supplies should be hot- swappable 12 Security MD5 encryption for routing protocol features NAT URL based Filtering RADIUS Authentication Management Access policy IPsec / Encryption L2TP 13 QO S RSVP Features Priority Queuing Policy based routing Traffic shaping Time-based QoS Policy Bandwidth Reservation / Committed Information Rate
12.7.21 Backup Software
The software shall be primarily used to back up the necessary and relevant video feeds from storage that are marked or flagged by the Police. The other data that would require backing up would include the various databases that shall be created for the surveillance system. Details of data that would be created will be provided to the successful bidder Scheduled unattended backup using policy-based management for all Server and OS platforms
Page 108 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The software should support on-line backup and restore of various applications and Databases The backup software should be capable of having multiple back-up sessions simultaneously The backup software should support different types of backup such as Full back up, Incremental back up, Differential back up, Selective back up, Point in Time back up and Progressive Incremental back up and snapshots The backup software should support different types of user interface such as GUI, Web- based interface, etc.
12.7.22 Directory services
Should be compliant with LDAP v3 Support for integrated LDAP compliant directory services to record information for users and system resources Should provide authentication mechanism across different client devices / PCs Should provide support for Group policies and software restriction policies Should support security features, such as Kerberos, Smart Cards, Public Key Infrastructure (PKI), etc. Should provide support for X.500 naming standards Should support that password reset capabilities for a given group or groups of users can be delegated to any nominated user Should support that user account creation/deletion rights within a group or groups can be delegated to any nominated user Should support directory services integrated DNS zones for ease of management and administration/replication
12.7.23 Firewall
Sr.No. Parameter Minimum Specifications 1 Physical Should be mountable on 19” Rack attributes Modular Design Internal redundant power supply 2 Interfaces Minimum 2 * 10 Gig Port with necessary modules 4 x GE, upgradable to 8 GE Console Port 1 number 3 Performance and Encrypted throughput: minimum 1 Gbps Availability Concurrent connections: up to 250,000 Simultaneous VPN tunnels: 2000 4 Routing Static Routes Protocols RIPv1, RIPv2 OSPF 5 Protocols TCP/IP
Page 109 of 116 ITMS Vol 2 – Lucknow Smart City Limited
RTP IPsec, DES/3DES/AES FTP, HTTP, HTTPS,SNMP, SMTP DHCP, DNS, Support for IP v4 & IPv6 IPSEC 6 QoS QoS features like traffic prioritization, differentiated services, committed access rate. Should support for QoS features for defining the QoS policies 7 Management Console, SSHv2, Browser based configuration SNMPv1, SNMPv2, SNMPv3 8 Certifications ICSA
12.7.24 Intrusion Prevention System
This can be offered as separate unit or as a module in firewall Sr.No. Parameter Minimum Specifications 1 Performance Should have an aggregate throughput of no less than 200Mbps Total Simultaneous Sessions – 500,000 2 Features IPS should have Dual Power Supply IPS system should be transparent to network, not default gateway to Network IPS system should have Separate interface for secure management IPS system should be able to protect MultiSegment in the network, should be able to protect 4 segments 3 Real Time Web Protection Protection Mail Server Protection Cross Site Scripting SNMP Vulnerability Worms and Viruses Brute Force Protection SQL Injection Backdoor and Trojans 4 Stateful TCP Reassembly Operation IP Defragmentation Bi-directional Inspection Forensic Data Collection Access Lists 5 Signature Should have provision for Real Time Updates of Detection Signatures, IPS Should support Automatic signature synchronization from database server on web Device should have capability to define
Page 110 of 116 ITMS Vol 2 – Lucknow Smart City Limited
User Defined Signatures 6 Block attacks Drop Attack Packets in real time Reset Connections Packet Logging Action per Attack 7 Alerts Alerting SNMP Log File Syslog E-mail 8 Management SNMP v1, v2, v3 HTTP/HTTPS SSHv2, Console 9 Security IPS Should support 24/7 Security Maintenance Update Service IPS Should support Real Time signature update IPS Should support Provision to add static own attack signatures System should show real-time and History reports of Bandwidth
12.7.25 Enterprise Management System (EMS)
To ensure that ICT systems are delivered at the performance level envisaged, it is important that an effective monitoring and management system be put in place. It is thus proposed that a proven Enterprise Management System (EMS) is proposed by the bidder for efficient management of the system, reporting, SLA monitoring and resolution of issues.
The proposed EMS solution must consist of the following core modules: A. Network Management System B. SLA Management C. Integrated Performance Management System: D. Application Performance Management System
The solution should provide a unified web based console which allows role based access to the users.
A. Network Management System
The system shall provide fault and performance management of the network infrastructure that various services operate in. The proposed solution shall provide the following features:
The proposed solution must automatically discover manageable elements connected to the infrastructure and map the connectivity between them. Solution should provide centralized monitoring console displaying the topology map view from a single central console.
Page 111 of 116 ITMS Vol 2 – Lucknow Smart City Limited
The proposed Network Fault Management console must also provide network asset inventory reports and SLA reporting for the managed network infrastructure. The proposed solution must automatically discover manageable elements connected to the network and map the connectivity between them. The system must be able to support mapping and modelling of the infrastructure grouped by network connectivity, physical location of equipment and user groups or departments. The modelling of network connectivity must be performed using standard or vendor specific discovery protocols to ensure speed and accuracy of the network discovery. The proposed solution should provide root-cause analysis with multiple root cause algorithms inbuilt for root cause analysis. It should also have a strong event correlation engine which can correlate the events on the basis of event pairing, event sequencing etc.
B. SLA Management
The proposed service management system should provide a detailed service dashboard view indicating the health of each of the ITMS components/solutions as well as the SLAs. The proposed Service Dashboard should provide a high level view for executives and other users of the system. The system should provide an outage summary that gives a high level health indication for each service as well as the details and root cause of any outage. The system must breakdown SLA by the hour and should allow to drill down on each hour to report violations. The Service Level Agreements (SLAs) definition facility must support defining a set of one or more service Guarantees that specify the Service obligations stipulated in an SLA contract for a particular time period (weekly, monthly, and so on). Guarantees supported must include one that monitors service availability (including Mean Time to Repair (MTTR), Mean Time between Failure (MTBF), and Maximum Outage Time thresholds) and the other that monitors service transaction response time. The system must provide the capability to designate planned maintenance periods for services and take into consideration maintenance periods defined at the IT resources level. In addition the capability to exempt any service outage from impacting an SLA must be available.
C. Integrated Performance Management System
This provides a comprehensive end-to-end performance management across key parts of the network infrastructure. It should allow identifying trends in performance in order to avert possible service problems. The proposed performance management system shall integrate network, server and database performance information and alarms in a single console and provide a unified reporting interface for network components. The current performance state of the entire network & system infrastructure shall be visible in an integrated console. Provide flow-based reporting for network troubleshooting and capacity management. Provide Database Performance Monitoring. Page 112 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Network Performance Management System The Network Performance Management consoles must provide a consistent report generation interface from a single central console. This central console shall also provide all required network performance reports (including latency, threshold violations, packet errors, availability, bandwidth utilization etc.) for the network infrastructure. It shall provide comprehensive health reporting to identify infrastructure in need of upgrades and immediate attention.
Server Performance Monitoring The proposed server performance management system shall integrate network performance management systems and provide the unified performance state view in a single console.
Database Performance Monitoring The proposed database performance management system shall integrate network and server performance management systems and provide the unified view of the performance state in a single console. It should be able to automate monitoring, data collection and analysis of performance from single point. It should also provide the ability to set thresholds and send notifications when an event occurs, enabling database administrators (DBAs) to quickly trace and resolve performance-related bottlenecks.
D. Application Performance Monitoring
The proposed solution must provide a real-time application topology map to triage and quickly pinpoint the component causing a performance bottleneck in the end-to-end transaction flow. The proposed solution must determine if the root cause of performance issues is inside the monitored application, in connected back-end systems or at the network layer from a single console view. The proposed solution must proactively monitor 100% of real user transactions, detect failed transactions, gather evidence necessary for triage and diagnosis of problems that affect user experiences and prevent completion of critical business processes The proposed solution must gather available performance indicator metrics from all within real-time production environments and real user transactions 24x7 with minimal overhead on monitored applications without sampling
13 Common guidelines regarding compliance of systems/equipment
The specifications mentioned for various IT / Non-IT components are indicative requirements and should be treated for benchmarking purpose only. System Integrator are required to undertake their own requirement analysis and may propose higher specifications that are better suited to the requirements.
Page 113 of 116 ITMS Vol 2 – Lucknow Smart City Limited
Any manufacturer and product name mentioned in the Tender should not be treated as a recommendation of the manufacturer / product. None of the IT / Non-IT equipment’s proposed by the SI should be End of Life product. It is essential that the technical proposal is accompanied by the OEM certificate in the format given in this Tender, where-in the OEM will certify that the product is not end of life product & shall support for at least 5 years from the date of Bid Submission. All IT Components should support IPv4 and IPv6 Technical Bid should be accompanied by OEM’s product brochure / datasheet. SIs should provide complete make, model, part numbers and sub-part numbers for all equipment/software quoted, in the Technical Bid. SI should ensure that only one make and model is proposed for one component in Technical Bid for example all Surveillance cameras must belong to a single OEM and must be of the same model etc. SIs should ensure complete warranty and support for all equipment from OEMs. All the back-to-back service agreements should be submitted along with the Technical Bid. All equipment, parts should be original and new. The user interface of the system should be a user friendly Graphical User Interface (GUI). Critical core components of the system should not have any requirements to have proprietary platforms and should conform to open standards. For custom made modules, industry standards and norms should be adhered to for coding during application development to make debugging and maintenance easier. Object oriented programming methodology must be followed to facilitate sharing, componentizing and multiple-use of standard code. Before hosting the application, it shall be subjected to application security audit to ensure that the application is free from any vulnerability; and approved by the Traffic Police Department. All the Clients Machines / Servers shall support static assigned IP addresses or shall obtain IP addresses from a DNS/DHCP server. The Successful SI should also propose the specifications of any additional servers / other hardware, if required for the system. The Successful SI must provide the architecture of the solution it is proposing. The Servers provided should meet industry standard performance parameters (such as CPU Utilisation of 60 percent or less, disk utilisation of 75 percent or less). In case any non- standard computing environment is proposed (such as cloud), detail clarification needs to be provided in form of supporting documents, to confirm (a) how the sizing has been arrived at and (b) how SLAs would be met. SI is required to ensure that there is no choking point / bottleneck anywhere in the system (end-to-end) and enforce performance and adherence to SLAs. SLA reports must be submitted as specified in the Bid without fail. All the hardware and software supplied should be from the reputed Original Equipment Manufacturers (OEMs). The Department reserves the right to ask replacement of any hardware / software if it is not conforms to all the requirements specified in the tender documents. Cameras and the Video Management / Video Analytics Software should be ONVIF Core Specification ‘2.X’ or ‘S’ compliant and provide support for ONVIF profiles such as Streaming, Storage, Recording, Playback, and Access Control. System Integrator shall place orders on various OEMs directly and not through any sub- contractor / partner. All licenses should be in the name of the LSCL. Bidder shall be responsible to file FIR in nearest Traffic Police Station for any theft or physical damage of product under ITMS Project (including cable & accessories) due to any
Page 114 of 116 ITMS Vol 2 – Lucknow Smart City Limited
unforeseen reason. The SI shall have to submit the copy of FIR to LSCL within week days from the date of filing FIR. SI shall have to take approval from LSCL for Schematic drawing of junction box or any fabrication work.
Page 115 of 116 ITMS Vol 2 – Lucknow Smart City Limited