Introduction • SupportPRO offers 24x7 transparent technical support for web hosting businesses and service providers round the globe.

• We are a US based company with headquarters in Schaumburg and our own support centre in India.

• We have been supporting small and large hosting companies for more than 5 years now.

• More than 100 technically strong support staff

Services We offer

• Dedicated Server Admins / team to work exclusively for your company • Semi Dedicated Server Admins who will be shared between two clients • Helpdesk Support based on your Hosting business need • Server Administration Support to handle all complex server wide tasks • 24x7 Live Chat Support • Server Monitoring/Reboot to keep an eye on your Server round the clock • Data Center Support • Server Security Administration • Server Migration /Backup Restoration • Hourly Administration Jobs for one time support tasks • Programming Service How it works?

Dedicated Support

Live Chat , Help Desk, Server Administration Support

Client

SupportPRO Dedicated Tech Expertise Level – L1,L2, Advance Server Management How it works?

Shared Support

Client 3

Client 2

Client 1 SupportPRO Shared Tech Expertise Level – L1 & L2 Expertise

• 24x7 Support • Transparent Service • US Company, Offshore Prices • More than 5 years of Hosting Support experience • 30 minutes guaranteed response time • Highly professional support staff • Grow your business while we take care of your clients • Exclusive teams for and Windows Support Value Proposition • We are always ahead of the curve – It is our business to keep up with best practices for effective server management and tech support • Degreed and certified staff to service your customers – All our support engineers have 4-year engineering degrees or graduate degree in computer science. Most of them have certifications from Red Hat and /or Microsoft. • Affordable Support from a US based company – We are a US based company which enables you to have the peace of mind knowing that the agreement is bound by local laws • Expertise in most commercial control panels – cPanel, , Helm, Ensim, Interworx, DirectAdmin…… • Transparent Support round the clock Ready to take your Hosting Business to the next Level?

Call: 1-(847)-717-7647 Mail to: [email protected] Chat with us at: SupportPRO.com