Quality HQSS Forum 2020
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Healthcare List of Medical Institutions Participating in Medishield Life Scheme Last Updated on 1 April 2020 by Central Provident Fund Board
1 Healthcare List of Medical Institutions Participating in MediShield Life Scheme Last updated on 1 April 2020 by Central Provident Fund Board PUBLIC HOSPITALS/MEDICAL CLINICS Alexandra Hospital Admiralty Medical Centre Changi General Hospital Institute of Mental Health Jurong Medical Centre Khoo Teck Puat Hospital KK Women's And Children's Hospital National Cancer Centre National Dental Centre National Heart Centre Singapore National Skin Centre National University Hospital Ng Teng Fong General Hospital Singapore General Hospital Singapore National Eye Centre Sengkang General Health (Hospital) Tan Tock Seng Hospital PRIVATE HOSPITALS/MEDICAL CLINICS Concord International Hospital Farrer Park Hospital Gleneagles Hospital Mt Alvernia Hospital Mt Elizabeth Hospital Mount Elizabeth Novena Hospital Parkway East Hospital Raffles Hospital Pte Ltd Thomson Medical Centre DAY SURGERY CENTRES A Clinic For Women A Company For Women A L Lim Clinic For Women Pte Ltd Abraham’s Ear, Nose & Throat Surgery Pte Ltd Access Medical (Bedok South) Access Medical (Bukit Batok) Access Medical (Circuit Road) Access Medical (East Coast) Access Medical (Jurong West) Access Medical (Kim Keat) Access Medical (Marine Terrace) Access Medical (Redhill Close) Access Medical (Tampines 730) Access Medical (Toa Payoh) Access Medical (Whampoa) 2 Access Medical (Teck Ghee) Adult & Child Eye (ACE) Clinic Advance Surgical Group Advanced Centre For Reproductive Medicine Pte. Ltd. Advanced Medicine Imaging Advanced Urology (Parkway East Medical Center) Agape Women’s Specialists -
Clinical Directory
Clinical Directory One Care Team One-Stop Care Healthcare Redesigned NUHS Mission To advance health by synergising care, education and research, in partnership with patients and the community. NUHS Vision A Healthy Community Shaping Medicine Transforming Care Alexandra Hospital Purpose Statement We redesign healthcare with and for humanity. Welcome to Alexandra Hospital The new Alexandra Hospital experience is designed to meet your needs at every step of your healthcare journey – from prevention to early intervention, consultation, admission, discharge, and post-discharge. Here, care is anchored by a Doctor, leading a One Care Team comprised of Nurses, Allied Health Professionals, Service Associates, Care Managers, Pharmacists, and supported by Specialists. We work closely with our patients, their caregivers and families, as well as those who are well – at home and in the community. In inpatient care, services will revolve around a patient who stays in the same hospital throughout his or her hospital time, with one care team providing seamless acute care, sub-acute and rehabilitative care from admission to discharge. This contrasts with the conventional model of patients needing to be transferred from an acute hospital to a community hospital. The intensity and type of care are seamlessly matched to the trajectory of the patient’s illness. Our CareHub will run a tele-triage and consultation hotline centre, which draws on the resources and expertise of the entire NUHS and its partners to identify and match care needs with the appropriate sites and providers of care. The hub will help the patients navigate the complex system, facilitate transfers between institutions, institute measures to prevent re-admissions and anchor care at home and in the community. -
So, This Is What It Feels Like to Be Old!
WWW.SINGHEALTH.COM.SG • WWW.SGH.COM.SG MAR/APR 2020 MCI (P) 056/10/2019 THE FLAGSHIP IN FOCUS PUBLICATION OF THE SINGHEALTH DUKE-NUS ACADEMIC MEDICAL CENTRE Page 7 Healthy cells left alone in prostate cancer trial PEOPLE Page 12 A night in the life of So, this is a sleep technologist what it HEALTHWATCH feels like to be old! Not a robot but old-age simulated by an “age suit”. It highlights how the loss of muscle strength makes the elderly more prone to falls Page 16 READ MORE ON PAGE 3 The real cause of back and neck pain 01 SingHealth Issue 58 Cover V1.indd 7 13/2/20 5:58 PM SGH200 PAGE 02 The history of Singapore General Hospital (SGH) is the history Counting of medicine in Singapore. The first general hospital for British troops was established in Singapore in 1819, but it was only in 1821 that it began serving the general populace — marking the down to PUBLISHERS true beginnings of SGH. As the countdown to SGH’s bicentennial begins, Singapore Health will present snapshots showing changes in 2021 medicine and its various disciplines in the past 200 years. Photo: SGH Photo: CO-PUBLISHERS The roots of orthopaedic Vernon Wong Photo: surgery ® Staffed by general CONTENT ADVISOR surgeons in the early Group Chief Communications Officer, SingHealth days, the discipline is now Audrey Lau highly specialised, with EDITORIAL TEAM surgeons operating in Lim Mui Khi, Ann Peters, Tina Nambiar, Lydia Ng seven areas, such as spine, sports medicine, and Read Singapore Health online at musculoskeletal tumours. -
Singhealth Duke-NUS Academic Medical Centre
SingHealth Group Overall Key Figures & Statistics Outram Road, Singapore 169608 11 Hospital Drive, Singapore 169610 11 Third Hospital Drive, Singapore 168751 MANPOWER Tel: 6222 3332 www.sgh.com.sg Tel: 6436 8000 www.nccs.com.sg Tel: 6227 7255 www.snec.com.sg Medical Dental Nursing Allied Others TOTAL Medical Dental Nursing Allied Others TOTAL Medical Dental Nursing Allied Others TOTAL Medical Dental Nursing Allied Others Health Health Health Health TOTAL 2,783 171 8,186 4,361 7,197 22,698 1,206 0 4,329 1,893 2,543 9,971 191 0 168 392 357 1,108 125 0 263 134 309 831 Size Workload per annum Workload per annum KEY FIGURES 1,785 Beds (as at end Mar) 9,588 Day Surgeries 42,220 Day Surgeries 151,933 Specialist Outpatient Clinic Attendances 341,815 Specialist Outpatient Clinic Attendances 2017 SingHealth - Overall Workload per annum 80,817 Inpatients Size 45,206 Day Surgeries 3,165 Beds (as at end Mar) 47,022 Inpatient Surgeries 5 Second Hospital Avenue, Singapore 168938 167 Jalan Bukit Merah, Tower 5, #15-10, Workload per annum 724,480 Specialist Outpatient Clinic Attendances Singapore 150167 Tel: 6324 8802 www.ndcs.com.sg 167,599 Inpatients 128,660 Accident & Emergency Attendances Tel: 6236 4800 polyclinic.singhealth.com.sg 122,541 Day Surgeries 73,699 Inpatient Surgeries Medical Dental Nursing Allied Others TOTAL Medical Dental Nursing Allied Others TOTAL 1,963,945 Specialist Outpatient Clinic Attendances Health Health 316,708 Accident & Emergency Attendances 100 Bukit Timah Road, Singapore 229899 0 140 14 66 250 470 195 17 295 180 483 1,170 -
American International Assurance Co
American International Assurance Co, Ltd Group & Credit Insurance Department : 1 Robinson Road, AIA Tower #11-00, Singapore 048542 Tel : 6530 9261, 65309708, 65309705 Fax : 6538 4340, 6538 5603 A “EXPRESS CLAIM PROCESSING” FORM ECP claim procedures : 1. Before admission, complete ECP form 2. On admission, present the ECP form, pay a deposit & sign the Medisave Authorisation form 3. Before the patient’s discharge, AIA approves or declines the claim based on the contractual terms & conditions 4. Upon discharge, the hospital collects the uninsured amount = Hospital bill - Amount paid by AIA - Medisave – Deposit 5. Upon confirmation of the CPF deduction, the hospital finalises the bill and refunds the deposit to the patient Part I (to be completed by the Employer) Name of Employer ........................................................................................ Policy No. ...................................... Name of Employee ........................................................................................ Designation ...................................... Date of birth (mm/dd/yy) ...................................... Marital Status: S / M NRIC/PP No. ...................................... Date of employment .............................……………….. Sex: M / F Room & Board ...................................... mm / dd / yy ............................. ...............................…….......... ................................. .................... Company’s stamp Employer’s name/Telephone No. Employer’s signature Date Part -
Industrial Sponsorships
Introduction to Industrial Sponsorships Candidates who have the passion to become healthcare professionals and would like to seek financial sponsorship in the healthcare sector may approach the following organisations to discuss their interest in joining the sector. Please note that any sponsorship awarded may typically come with obligations to serve a working bond with the sponsoring organisation. Parkway Pantai Student Scholarship [Radiology] Parkway Pantai is one of Asia’s largest integrated private healthcare groups operating in Singapore, Malaysia, India, China, Brunei and United Arab Emirates. For over 40 years, its Mount Elizabeth, Gleneagles, Pantai and Parkway brands have established themselves as the region’s best known brands in private healthcare, synonymous with best-in-class patient experience and outcomes. It is part of IHH Healthcare, the world’s second largest healthcare group by market capitalisation. IHH operates more than 10,000 licensed beds across 50 hospitals in 10 countries worldwide. In Singapore, Parkway Pantai is the largest private healthcare operator with four JCI- accredited, multi-specialty tertiary hospitals - Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital, Gleneagles Hospital and Parkway East Hospital. It also owns Parkway Shenton, a large network of primary healthcare clinics and services, ParkwayHealth Radiology, ParkwayHealth Laboratory and Parkway College. Types of Sponsorships: Partial / Full Sponsorships Bond Duration: 3 years upon graduation / 6 years upon graduation Contact Person: Linus Leow Email Address: [email protected] Website: https://www.parkwayhospitals.com/ Industrial Sponsorships by other Healthcare Institutions The following organisations have also sponsored candidates in the past and may offer sponsorships for accepted candidates of this programme. You may wish to visit the organisations’ websites for more details or contact the relevant person in the respective organisation by phone or in writing to find out the selection procedures. -
Here Will Also Be a Series of Thematic Pre- Conference Workshops That Will Allow Delegates to Have More Opportunities for Discovery and Interaction
WELCOME BY SPONSORSHIP CO-CHAIRS Dear Valued Partners, We are excited to present the 6th SingHealth Duke-NUS Scientific Congress, which will take place from 17 to 18 September 2021. As we adjust to a world changed by COVID-19, for the first time, the Scientific Congress will be delivered as a virtual event. This will allow more healthcare professionals in Singapore and beyond to connect, share knowledge and learn about the latest medical development and scientific advances in healthcare and biomedical sciences. Since its inception a decade ago, the Congress has successfully provided a unique platform for healthcare thought leaders, researchers and professionals to share valuable expertise and insights in care innovation, research and education to improve patients' outcome. With the theme “Revolutionising Medicine – The New Frontier”, the Congress in 2021 promises a distinguished line-up of speakers from Singapore and around the world, who will cover the most-discussed topics and issues in healthcare, such as new and emerging digital strategies, artificial intelligence, global health, ageing population, etc., to revolutionise the way we deliver care. Beyond the two-day main Congress, there will also be a series of thematic Pre- Conference workshops that will allow delegates to have more opportunities for discovery and interaction. With a myriad of topics and activities, there is something for everyone in healthcare. Our virtual platform offers many exciting possibilities to re-imagine networking and opportunities to engage with key decision makers and like-minded individuals in healthcare. As a sponsor, you can position yourself as an industry thought leader and showcase your expertise by displaying your brand and products and remain top-of-mind to more than 3,000 healthcare professionals across the various health professions in Singapore and around the region. -
Leaving with Peace of Mind
DECEMBER 2019 – FEBRUARY 2020 • MCI (P) 052/10/2019 6 key things to do in end-of-life planning Beyond the end LEAVING WITH PEACE OF MIND PLUS Tips for caregivers 1 THE HOSPICE LINK • DECEMBER 2019 – FEBRUARY 2020 CHIEF EXECUTIVE’S NOTE Members’ Contacts Contents A perfect planner Assisi Hospice St Luke’s Hospital 832 Thomson Road, S(574627) 2 Bukit Batok Street 11, S(659674) T: 6832 2650 F: 6253 5312 T: 6563 2281 F: 6561 8205 for your life www.assisihospice.org.sg www.slh.org.sg [email protected] [email protected] Goals Values Bright Vision Hospital Tsao Foundation 5 Lorong Napiri, S(547530) 298 Tiong Bahru Road Skills Religion T: 6248 5755 F: 6881 3872 Central Plaza, #15-01/06, www.bvh.org.sg S(168730) [email protected] T: 6593 9500 F:6593 9505 Interest Dreams tsaofoundation.org Buddhist Compassion Relief [email protected] Tzu Chi Foundation (Singapore) 9 Elias Road, S(519937) Changi General Hospital 12 Family Retirement T: 6582 9958 F: 6582 9952 2 Simei Street 3, S(529889) www.tzuchi.org.sg/en T: 6788 8833 F: 6788 0933 2 Members’ Contacts www.cgh.com.sg Dover Park Hospice Friends Healthcare 10 Jalan Tan Tock Seng, S(308436) Khoo Teck Puat Hospital 3 Chief Executive’s Note T: 6500 7272 F: 6258 9007 90 Yishun Central, S(768828) www.doverpark.org.sg T: 6555 8000 F: 6602 3700 Life 4 6 important things to End of [email protected] www.ktph.com.sg Education remember when doing Plans Life HCA Hospice Care KK Women’s and end-of-life planning 705 Serangoon Road, Block A #03-01 Children’s Hospital @Kwong Wai Shiu Hospital, S(328127) 100 Bukit Timah Road, S(229899) T: 6251 2561 F: 6291 1076 T: 6225 5554 F: 6293 7933 6 Leaving with no regrets e have always been busy Indeed, it may not be an easy task to think www.hca.org.sg www.kkh.com.sg making life plans, from how about our own end-of-life (EOL) plans and decide [email protected] 8 Talking about leaving W much we wish to earn to the what we want. -
Promising Enrolled Nurses Receive Highest Accolade in Singapore
MEDIA RELEASE EMBARGOED TILL 18 NOVEMBER 2011, 6.30PM 17 November 2011 PROMISING ENROLLED NURSES RECEIVE HIGHEST ACCOLADE IN SINGAPORE Ten outstanding enrolled nurses in Singapore will be recognised for their exemplary performance and dedication to the nursing profession at the 5th Tan Chin Tuan Nursing Award ceremony today. The top three winners will receive their well-deserved awards from Health Minister Gan Kim Yong at the ceremony to be held at the National University Hospital. They will each receive a gold medallion and a cash prize of $2,000. Ranked among the best in nursing profession, the nominees were handpicked by their employers from both public and private hospitals. They then had to go through two rounds of shortlisting by panels consisting of nursing professionals, healthcare academics and community leaders. Founded by the D.S. Lee Foundation, and the brainchild of Dr Della Lee, the Tan Chin Tuan Nursing Award was set up in memory of the late eminent banker and philanthropist, Tan Sri (Dr) Tan Chin Tuan, who was known for his dedication and generosity. The Tan Chin Tuan Nursing Award is the highest accolade for enrolled nurses in Singapore. This year‟s event is organised by the National University Hospital, on behalf of the D.S. Lee Foundation. Annex A: List of finalists Top Three Winners 1st Chow Yuet Kuen Doreen, Enrolled Nurse, Mount Elizabeth Hospital 2nd Leow Siew Tin, Principal Enrolled Nurse, Singapore General Hospital 3rd Neng Noorliza D/O Neng Ismail, Senior Assistant Nurse, National University Hospital Merit Award -
Caring for Patients with Serious Illnesses
MARCH – MAY 2020 • MCI (P) 052/10/2019 Constantly out of breath 7 things to note when caring for a person with dementia at the end of life CARING FOR PATIENTS WITH SERIOUS ILLNESSES 1 THE HOSPICE LINK • MARCH – MAY 2020 CHIEF EXECUTIVE’S NOTE Members’ Contacts Contents Caring for patients Assisi Hospice St Luke’s Hospital 832 Thomson Road, S(574627) 2 Bukit Batok Street 11, S(659674) T: 6832 2650 F: 6253 5312 T: 6563 2281 F: 6561 8205 with serious illnesses www.assisihospice.org.sg www.slh.org.sg [email protected] [email protected] merican actor Michael J Fox said: lifestyle to enjoy quality of life by adopting good Bright Vision Hospital Tsao Foundation “Family is not only an important thing. care tips, a balanced diet and caring regime. 5 Lorong Napiri, S(547530) 298 Tiong Bahru Road It’s everything.” The multidisciplinary and care support group T: 6248 5755 F: 6881 3872 Central Plaza, #15-01/06, A I am sure all of us concur but often will be there to: www.bvh.org.sg S(168730) [email protected] T: 6593 9500 F:6593 9505 ask: then how could care be better extended? • Reduce unwanted variations in care and tsaofoundation.org The care quality of patients with serious illnesses improve the patient experience Buddhist Compassion Relief [email protected] can be enhanced through using a systematic • Improve efficiencies and outcomes at a potential Tzu Chi Foundation (Singapore) approach. Most individuals, when faced with the lower cost 9 Elias Road, S(519937) Changi General Hospital 16 loss of independence or control to their health, will • Align communication and collaboration among T: 6582 9958 F: 6582 9952 2 Simei Street 3, S(529889) tend to have mixed feelings of denial about the all healthcare disciplines www.tzuchi.org.sg/en T: 6788 8833 F: 6788 0933 2 Members’ Contacts situation or extreme concern about the future and • Enable one to effectively face new challenges www.cgh.com.sg Dover Park Hospice worry about their loved ones. -
Singapore Hospitals Room Charges
ROOM CHARGES DAILY RATE (S$) NO HOSPITAL WARD TYPE & DESCRIPTION ASUMSI RATE Rp.9.500/S$ INCLUDES 7% GST 1 SINGAPORE GENERAL HOSPITAL Standard Ward Class C (9-bedded room) From S$ 35 per day Rp 332,500 Standard Ward Class B2 (6-bedded room) From S$ 70 per day Rp 665,000 Standard Ward Class B2+ (air conditioned 5-bedded From S$ 140 per day Rp 1,330,000 room) Standard Ward Class B1 (air conditioned 4-bedded From S$ 226.84 per day Rp 2,154,980 room) Standard Ward Class A1+/A1 (single room) From S$ 422.65 / 396.97 per day Rp. 4,015,175 / Rp. 3,771,215 2 ALEXANDRA HOSPITAL Class A (Single bedroom) S$ 336 per day Rp 3,192,000 Class B1 (4-bed room) S$ 235 per day Rp 2,232,500 Class B2 (6-bed room) S$ 219 per day Rp 2,080,500 Class C (Open ward) S$ 187 per day Rp 1,776,500 3 CHANGI GENERAL HOSPITAL Class A (Single bedroom) From S$ 390 per day Rp 3,705,000 Class B1 (4-bed room) From S$ 289 per day Rp 2,745,500 Class B2 (6-bed room) From S$ 249 per day Rp 2,365,500 Class C (Open ward) From S$ 205 per day Rp 1,947,500 4 GLENEAGLES HOSPITAL Gleneagles Suite S$ 6,677 Rp 63,431,500 Tanglin Suite S$ 5,361 Rp 50,929,500 Napier / Nassim Suite S$ 2,729 Rp 25,925,500 Dalvey Suite S$ 1,314 Rp 12,483,000 Executive Deluxe Suite S$ 1,314 Rp 12,483,000 Executive Suite S$ 1,095 Rp 10,402,500 Superior Room S$ 766 Rp 7,277,000 Single Room S$ 585 Rp 5,557,500 Two-Bedded S$ 321 Rp 3,049,500 Four Bedded S$ 239 Rp 2,270,500 KK WOMAN'S & CHILDREN'S 5 Rooms - A1 (Single) From S$ 395.90 per day Rp 3,761,050 HOSPITAL Rooms - B1 (4-Beds) From S$ 224.70 per day Rp 2,134,650 -
Registration Process for Singhealth Institutions
Registration process for SingHealth Institutions Step 1: Registration for SingHealth Institutions is done through your respective HR Representative. The names of the representatives can be found below. Step 2: Confirmation email and more instruction on the Webinar will be provided to you upon approval. HR contacts for respective SingHealth Institutions: Institution Name Email address ALPS Pte Ltd Roy Lau [email protected] Changi General Hospital Linda Yong [email protected] KK Women’s and Children’s Faith Teng [email protected] Hospital Jonathan Lok [email protected] National Cancer Centre Singapore Joel Chua [email protected] National Dental Centre Singapore Lee Yin Ping [email protected] National Heart Centre Singapore HR, Training [email protected] National Neuroscience Institute Hazel Lim [email protected] Sengkang General Hospital Jenna Ong [email protected] SingHealth Community Hospital - Bright Vision Hospital - Shirley Tan - [email protected] - Sengkang Community Hospital & - Joyce Lim - [email protected] Outram Community Hospital Singapore National Eye Centre Carina Yeo [email protected] SingHealth HQ Tong Yi Kai [email protected] SingHealth Polyclinics Priscilla Soh [email protected] Registration instructions for Singapore General Hospital (SGH): Participation using SGH learning budget is via Division Heads’ nomination only. LCD, HR will collate nominations from Divisions and submit group registration to SHM secretariat For staff tapping on other sources of funding (eg.