Second Announcement

HQSS Beyond 2020... Quality What’s Next?

Forum PROGRAMME HIGHLIGHTS 6 - 7 March • Patient Centred Care • New Models of Healthcare • Data in Healthcare 2020 • Human Factors Science

CALL FOR ABSTRACT: Healthcare Quality Forum 2020 invites abstract submissions for oral and poster presentations. SUBMISSION DEADLINE: 31 December 2019 Featured Speaker

Dr Adjhaporn Khunlertkit Human Factors Specialist and Director Business Agility Management Bumrungrad International Hospital Thailand

Invited Faculty Mr Alexander Lek Associate Professor Low Cheng Ooi Executive Chief Clinical Informatics Officer Office of Improvement Science (OIS), CPE IHiS Dr Luke Low Dr Angel Lee Head, Post-Acute and Continuing Care Medical Director Singhealth Community Hospital St. Andrew’s Community Hospital (Sengkang Community Hospital)

Dr Chua Mei Chien Dr Mohamed Syahid Hassan Head and Senior Consultant Principal Specialist Department of Neonatology Office of Improvement Science (OIS), CPE Head, Special Care Nursery Changi General Hospital Director, KK Human Milk Bank KK Women’s and Children’s Hospital Associate Professor Ngiam Kee Yuan Group Chief Technology Officer, NUHS Ms Debbie Wild Deputy Chief Medical Information Officer Deputy Director (Surgery), NUH Office of Improvement Science Senior Consultant, Division of Surgical Oncology Changi General Hospital (Thyroid & Endocrine Surgery), National University Hospital Associate Professor Jason Phua Chief Executive Officer, Professor Pang Weng Sun Senior Consultant, Division of Respiratory and Deputy Group Chief Executive Officer Critical Care Medicine (Population Health), National Healthcare Group National University Hospital Executive Director, Geriatric Education and Research Institute Mr John Wong Chi Keong Assistant Manager Associate Professor Philip Yap Quality, Safety and Risk Management Senior Consultant Geriatrician & Palliative Care KK Women’s and Children’s Hospital Physician, Department of Geriatric Medicine Director of Geriatric Centre Mr Johnathan Siew Hospital Senior Specialist Office of Improvement Science (OIS), CPE Dr Yin Shanqing Changi General Hospital Senior Principal Human Factors Specialist CMB Office Associate Professor Lee Kheng Hock KK Women’s and Children’s Hospital Medical Director Singhealth Community Hospitals Mr Yong Keng Kwang () Chief Nurse HQSS Quality Forum 2020 Organising Committee CHAIRPERSON Dr Alvin Chang Shang Ming

MEMBERS Dr Donna Penanueva Ms Elisabeth Angelina Ms Gao Ting Ms Tabitha Low Mr Wong Kok Cheong

HQSS Executive Committee 2019 – 2020 PRESIDENT Dr Alvin Chang Shang Ming SECRETARY Mr Rexford Del Rosario TREASURER Dr Eric Arkar Maw Wai MEMBERS Dr Ling Moi Lin Dr Sandhya Mujumdar Healthcare Quality Forum 2020 6 - 7 March 2020 Theme: Beyond 2020… What’s Next?

Day 1: Friday, 6 March 2020

Time Programme Speaker/Chairperson

0830 – 0900 Registration

0900 - 0905 Opening Address Alvin Chang

0905 - 1000 Plenary 1 – Patient Centred Care

0905 - 1000 Advanced Care Planning Pang Weng Sun

1000 - 1030 Symposium 1 – Patient Centred Care

1000 – 1030 End of Life Care- How can we do better? Angel Lee

1030 – 1100 Morning Tea Break

1100 - 1230 Symposium 1 – Patient Centred Care

1100 – 1130 Dementia Philip Yap

1130 – 1200 Transforming Care at the Bedside Yong Keng Kwang

1200 - 1230 What Matters to Me Luke Low

1230 - 1330 Lunch and Poster Review

1330 - 1430 Plenary 2 – New Models of Healthcare

1330 - 1430 Repositioning the Role of the Hospital Jason Phua

1430 – 1515 Symposium 2 – New Models of Healthcare

1430 – 1515 Challenges in Transition of Care Lee Kheng Hock

1515 - 1545 Afternoon Tea Break

1545 - 1630 Symposium 2 – New Models of Healthcare

1545 - 1630 The Human Milk Bank: Saving Lives Chua Mei Chien

1630 End of Day 1

Disclaimer: Whilst every attempt will be made to ensure that all aspects of the programme will take place as scheduled, the Organisers reserve the right to make appropriate changes should the need arise. Day 2: Saturday, 7 March 2020

Time Programme Speaker/Chairperson

0830 – 0900 Registration

0900 – 1000 Plenary 3 – Data

0900 – 1000 Cyber Security in Healthcare: Can We Do More? Low Cheng Ooi

1000 – 1030 Free Paper Session

1000 – 1010 Oral Presentation 1

1010 – 1020 Oral Presentation 2

1020 – 1030 Oral Presentation 3

1030 – 1100 Morning Tea Break

1100 - 1230 Symposium 3 – Data in Healthcare

1100 – 1130 Why Do We Need to Measure Debbie Wild

Bringing Artificial Intelligence (AI) to Clinical 1130 – 1200 Ngiam Kee Yuan Implementation

1200 – 1230 Data Analytics and its Application John Wong Chi Keong

1230 – 1330 Lunch

1330 - 1430 Plenary 4 – Human Factors Science

Making Things Better in Healthcare- The Adjhaporn 1330 – 1430 Human Factors Science Way Khunlertkit

1430 – 1600 Symposium 4 – Human Factors Science

Human Factors Science in the Curriculum of 1430 – 1500 Yin Shanqing Training Healthcare Professionals Alexander Lek 1500 – 1530 Application of Human factors in CGH Johnathan Siew Mohamed Syahid Overcoming Barriers to Embracing Human Adjhaporn 1530 – 1600 Factor Sciences in Daily Practices Khunlertkit

1600 - 1615 Prize Presentation

1615 – 1645 Afternoon Tea Break

1645 End of Forum

Disclaimer: Whilst every attempt will be made to ensure that all aspects of the programme will take place as scheduled, the Organisers reserve the right to make appropriate changes should the need arise. Call for Abstracts The 8th HQSS Healthcare Quality Forum 2020 invites abstracts for poster or oral presentations. The top abstracts submitted will qualify for the Oral Free Paper Presentation while the others will be put up for poster presentation.

Closing Date All abstracts must be submitted by 31 December 2019. Abstracts submitted after the deadline will not be considered.

Rules for Submission 1. All abstracts must be submitted using the Abstract Submission Form, which can be downloaded from the event website. All completed abstracts are to be emailed to our Secretariat ([email protected]). 2. We regret that faxed abstracts will not be accepted. 3. All accepted abstracts may be included in the HQSS Healthcare Quality Forum 2020 Programme Booklet. Therefore, submission of abstracts constitutes the authors’ consent for publication of abstracts. 4. Please ensure the correctness of your abstract as it will be published as submitted; i.e. any error appearing in the submitted abstract will appear in the published book or website. 5. All presenting authors must register for the conference.

Abstract Format 1. Font: Times New Roman, regular, only 2. Size: 10 points only 3. Single space and justify the text 4. Limit the content to 300 words 5. Do not include any pictures and references in the abstract 6. The content of the abstract is to be organized as follows: • Background/Aim: inform about the aim and objectives of the paper; • Method: describe briefly the conduct of your paper; • Results: describe the main results; • Conclusion: list the main findings of your investigations; • Sustainability: analyse if the result is sustainable or repeatable.

Submission and Notification 1. All abstracts submitted will be acknowledged through email within 5 working days upon receipt. Please contact the Secretariat if you do not receive the acknowledgement email. 2. All abstracts will be evaluated against Originality, Study Design, Study Quality, Statistical Methods, Ethical Issues, Content and Importance/Relevance. Only studies conducted in will be judged. 3. The judges decisions are final. 4. The organising committee reserves the right to make changes to all oral and poster presentation schedules. 5. Presenting authors will receive an email notification on abstract acceptance or rejection by 31 January 2020. Section I: Corresponding Author’s Information Last/Family Name First/Given Name

Institution Department

Corresponding Address Telephone Fax

Email Section II: Presenting Author’s Information (If different from Corresponding Author) Last/Family Name First/Given Name

Institution Department Section III: Other Authors’ Information (In the order to be printed on publications) Last/Family Name First/Given Name

Author’s name*

Institution Department

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Institution Department

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Institution Department Category (Please Tick One)

Accreditation Case Management Disease Management Infection Control Patient Safety Performance Management Risk Management QI Others: (Pls specify) Healthcare Quality Forum 2020 6 - 7 March 2020 REGISTRATION FORM

DELEGATE’S INFORMATION (Information will be used for Name Badge and Certificate Printing) Salutation : Prof A/Prof Dr Mr Mrs Mdm Ms Name : (Please print in CAPITALS and underline your Family/Last Name)

Designation :

MCR/SNB No. : Doctor Nurse Pharmacist Others

Institution/Dept :

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REGISTRATION FEES (Please tick accordingly) Early Bird Normal Rate Category (till 6 October 2019) (from 7 October 2019)

HQSS Members* SGD $400 (Include GST) SGD $450 (Include GST)

Non-HQSS Members SGD $500 (Include GST) SGD $550 (Include GST)

* Member must be with the society for at least 6 months prior to registration

PAYMENT OF REGISTRATION (Please tick one of the options) REGISTRATION NOTES CHEQUE / BANK DRAFT+ 1. Your registration will only be Cheque / Bank Draft, in Singapore Dollars, should be crossed confirmed upon receiving your and made payable to “Healthcare Quality Society of payment. An official receipt will be Singapore”. Kindly write the delegate’s name on the reverse sent to you within 10 working days side of the Cheque / Bank Draft and mail it to our conference after receiving your payment. secretariat, together with this completed form. 2. The organizing committee regrets that registration received after 26 INVOICE February 2020 might not receive Co./Institution : their conference collaterals.

Department : CANCELLATION POLICY 1. Request for cancellation / Mailing Address : replacement must be made in writing to the Conference Secretariat, latest by 26 February 2020. The organising committee regrets that requests received Contact Person : after this date will not be entertained. Contact No 2. Please take note that refunds (less 10% for administrative charges) Email : will be issued after the event.

Healthcare Quality Forum Secretariat c/o Wizlink Consulting Pte Ltd Vision Exchange, 2 Venture Drive #16-16 Singapore 608526 T: (65) 6774 5201 | F: (65) 6774 5203 | W: www.hqss.org | E: [email protected]