Customer Support Customer Care World Headquarters Our Customer Service team is available to answer questions or provide Administrative Office any assistance you may need. You can reach them at U.S. Manufacturing Center 800-441-9692 or
[email protected]. PDQ Manufacturing Monday through Friday – 8 am to 5 pm EST. 2230 Embassy Drive Lancaster, PA 17603 USA Placing Orders You can place your orders with PDQ Manufacturing using Remittances the email below: PDQ Manufacturing P.O. Box 6426 Email:
[email protected] Lancaster, PA 17607 USA Product and Technical Support Regional Distribution Centers 833-2-PDQTEC (833-273-7832) or
[email protected]. Lancaster, PA, Norcross, GA, Kansas City, MO, Monday through Friday – 8 am to 5 pm EST. Denver, CO, Henderson, NV, Auburn, WA Quotation and Cross Reference Requests International Design, Sales PDQ provides complete project quotation and Cross Reference services. and Distribution Centers 800-441-9692 or
[email protected] Milan, Italy Abu Dhabi, United Arab Emirates Regional Warehouse • Lancaster, PA • Norcross, GA • Kansas City, MO • Denver, CO • Henderson, NV • Auburn, WA Table of Contents TERMS & CONDITIONS 1 5100 SERIES GRADE 1 CLOSER 208 WARRANTY 2 5300/5500 SERIES GRADE 1 CLOSER 214 FINISHES 3 3100 SERIES GRADE 1 CLOSER 221 LOCK HANDING 298 SCS SPRING CUSHION STOP 227 pdqSMART 4 Electrified Solutions 230 pdqSMART-STS 5 MR199A/MR200 SERIES GRADE 1 ELECTRIFIED MORTISE 232 pdqSMART-XLS 6 EMR* — DISCONTINUED 233 Mortise Locks 8 XGT/GT199A SERIES GRADE 1 ELECTRIFIED CYLINDRICAL 240 — DISCONTINUED