Digital Financial Platform for Everything

www.bithumb.com DIGITAL FINANCIAL PLATFORM FOR EVERYTHING

Bithumb Korea Profile 2020 02 Bithumb Korea Profile 2020

Bithumb's DNA : Innovation and Bold Execution In January 2014, while the concept of cryptocurrency or digital asset was still vague, Bithumb embarked on its' journey as a digital asset exchange, solely focusing on the future possibilities. Over the past 7 years, Bithumb has overcome multiple crises, even during turbulent times in the market, and continued to innovate while focusing on its motto, Customer First. Bithumb has successfully developed into Korea's leading crypto exchange and became one of the leading global digital asset exchanges. Leveraging the accumulated experience over the past 7 years, Bithumb is continuing its efforts to become one of the major global, digital financial platforms.

ABCD (AI, Blockchain, Cloud, Data) is the underlying technologies of the 4th Industrial Revolution, which will create noticeable changes in people's daily routines. The recent societal trends of "Contact- less Economy" and "New Normal" have brought innovation to the financial industry, more so than any other sector. In line with the technological innovation, the Korean government is prioritizing services geared toward individuals with policies such as Open Banking, MyData, MyPayment and issuing regulations such as the newly revised Act on Reporting and Using Specified Financial Transaction Information.

Keen on the changing institutional and societal trends, Bithumb is eager to take a step forward leveraging the company's core competencies.

As a result of managing the exchange over the past 7 years, Bithumb has developed a deep under- standing of the business and distinct competencies related to the development, and operation of platforms and utilization of blockchain technologies. Also, Bithumb boasts the largest pool of talented individuals in the sector, specializing in blockchain, finance, and IT security. Furthermore, 5 million registered users, a strong community of early adopters, support the brand and service.

With any nascent technology, obstacles and challenges are inevitable. Bithumb also endured the growing pains during its' journey. Bithumb overcame the obstacles and paved a new road through relentless ingenuity and a winning spirit. As one of the foremost companies in the blockchain and digital asset industry, we will continue our effort in leading this technological innovation in finance with a dedication towards the sound development of the market and related industries. We will forge ahead embracing the Bithumb DNA, comprised of bold innovation and execution, focusing on making the impossible to become possible. By focusing on timeless principles such as reliability, innovation, excellence, and customer centered service, Bithumb will continue to labor for the well being of our customers, employees, shareholders, and society. We shall continue our pursuit to become a sustainable and innovative company.

We ask for your continued support and interest in the ongoing innovations and bold challenges pursued by Bithumb in the near future. 03 Bithumb Korea Profile 2020

Keen on the changing institutional and societal trends, Bithumb is eager to take a step forward leveraging the company's core competencies.

We ask for your continued support and interest in the ongoing innovations and bold challenges pursued by Bithumb in the near future. Company 1 | Overview 06 Overview 2 | Core Value 08 3 | Business Scope 10 4 | Company History 12

Who We Are 1 | Organization/Manpower 16 2 | Core Competency Brand 18 IT 20 Investor Protection/Transparency 22 CONTENTS AML/FDS 24 Corporation Name Bithumb Korea Co., Ltd. | What We Do 1 Bithumb Exchange 28 Date of Establishment Jan 5th, 2014 2 | New Businesses Address 124, Teheran-ro, Gangnam-gu, Seoul, Financial Service(DeFi) 34 Republic of Korea (Yeoksam-dong, Samwon Tower) Payment 36 Digital Asset Custody 38 Main Business Digital Asset Exchange, Blockchain-based New Business

Blockchain-based Businesses 40 Capital 20.1 billion KRW

Revenue 144.7 billion KRW (2019) Vision & 42 Road map Employees 250 Personnel (HQ based; Sep, 2020) Website bithumbcorp.com Company 1 | Overview 06 Overview 2 | Core Value 08 3 | Business Scope 10 4 | Company History 12

Blockchain-based Businesses 40 Capital 20.1 billion KRW

Revenue 144.7 billion KRW (2019) Vision & 42 Road map Employees 250 Personnel (HQ based; Sep, 2020) Website bithumbcorp.com Overview COMPANY

OVERVIEW Digital Financial Platform for Everything

Bithumb Korea Co., Ltd. (Bithumb Korea), a global financial platform company, operates multiple services, including Bithumb exchange, which has grown rapidly since its' inception in 2014, as well as services related to payments, and digital asset custody.

Building on top of the competencies and knowledge accumulated over the past 7 years, specifically related to blockchain technology while managing a financial platform, Bithumb Korea will relentlessly pursue innovation to create a better future.

06 Overview 08 Core Value 10 Business Scope 12 Company History Overview COMPANY

OVERVIEW Digital Financial Platform for Everything

06 Overview 08 Core Value 10 Business Scope 12 Company History 08 Bithumb Korea Profile 2020

Core Value

COMPANY OVERVIEW Bithumb Korea aims to become the leading, global digital financial

06 Overview platform utilizing digital asset, blockchain, and fintech technology. 08 Core Value 10 Business Scope 12 Company History Mission We aim to enhance convenience and reliability for our digital financial services through Vision relentless innovation. Bithumb Korea is at forefront to connect the Digital Financial Platform entire world through a single financial platform, for Everything overcoming the physical limitations of time and space.

Digital Asset Blockchain Fintech Core value TRUST

We are committed to upholding our reputation as a reliable financial platform that is trusted by our customers, business partners, and the industry.

CUSTOMER ORIENTED

We are mindful that user experience, including convenience and user benefits, is vital to our success, and accordingly prioritized our resources to realize the best user experience.

INNOVATION

We relentelessly innovate to integrate new services and technologies, resulting in a business model and user experience that is unparalleled as a leading company in digital finance.

AIMING FOR THE BEST

We are committed to securing the latest technology, maintaining the highest level of professionalism, resulting in the highest service quality for our users. 09 Bithumb Korea Profile 2020

Core Value

COMPANY OVERVIEW Bithumb Korea aims to become the leading, global digital financial

Digital Asset Blockchain Fintech Core value TRUST

We are committed to upholding our reputation as a reliable financial platform that is trusted by our customers, business partners, and the industry.

CUSTOMER ORIENTED

We are mindful that user experience, including convenience and user benefits, is vital to our success, and accordingly prioritized our resources to realize the best user experience.

INNOVATION

We relentelessly innovate to integrate new services and technologies, resulting in a business model and user experience that is unparalleled as a leading company in digital finance.

AIMING FOR THE BEST

We are committed to securing the latest technology, maintaining the highest level of professionalism, resulting in the highest service quality for our users. 10 Bithumb Korea Profile 2020

Business Scope

COMPANY OVERVIEW Bithumb Korea has positioned itself as the leading global digital asset exchange. Leveraging our

06 Overview global brand power, strong balance sheet, and technical prowess, we will expand our business 08 Core Value into new fields and take the next step as a global financial platform company. 10 Business Scope 12 Company History Financial Digitial Asset Services Custody

Digital Asset Exchange

Payment Financial Service for Service (DeFi) Digital Asset The Largest Global User Base in Network through Korea Bithumb Family

5.01 Million 15 Countries

Reliable System Customer Decentralized Blockchain and Services Assets and Identity (DID) Wallet Stable Balance (Wallet) Sheet

Fiat Deposit/ Systemized Technology Withdrawal IT Security and Development Support Linked Asset Protection and Consulting with Real Name System (Research Center) Bank Account Blockchain 11 Bithumb Korea Profile 2020

Business Scope

COMPANY OVERVIEW Bithumb Korea has positioned itself as the leading global digital asset exchange. Leveraging our

Digital Asset Exchange

Payment Financial Service for Service (DeFi) Digital Asset The Largest Global User Base in Network through Korea Bithumb Family

5.01 Million 15 Countries

Reliable System Customer Decentralized Blockchain and Services Assets and Identity (DID) Wallet Stable Balance (Wallet) Sheet

History

COMPANY OVERVIEW

06 Overview 08 Core Value 10 Business Scope 12 Company History

Achieve 1 trillion

2020 2019 2018 2017-14

06 Nominated as a ‘Best Enterprise’ in Cyber Crisis 08 Acquired global standard information system 12 Ranked as No. 1 company in digital asset 2017 08 Pioneered the establishment of customer Simulation Training(KISA/ first in the field) (ISO/IEC 27001:2013) exchange customer service (Financial Consumer Agency) centers for the industry (Gangnam, Seoul) 1st place in brand reputation survey for digital asset Acquired global standard personal information protection Acquired Information Security Management System (ISMS) 07 Achieved the world’s highest traded volume on exchanges (Korea Corporate Reputation management system(BS10012:2017) first in the field certificate Jul 19 (1 trillion KRW) Research Institute) 07 Establishment of anti money laundering(AML) 2018 Web Award Korea "Grand Prize" 2016 04 Released easy remittance mobile web service Joint development MOU for AML and FDS solution center(First for the exchange in Korea) 11 Launch of a payment service for global shopping platform 01 Launch of a gift certificate mall with Octasolution 06 Launch of digital asset payment service for 4 "Qoo10“ 2015 07 Changed the exchange name to Bithumb 05 KSQI Best Call Center Award for 2 years in a row Shinsegae Duty-free branches Won an appreciation plaque for voice phishing prevention 01 Released Bitcoin gift certificates 04 Launch of ‘Bithumb Trader’ 05 Partnership with CrossAngle Inc., a listing/announcement (Gangbuk Seoul Police Station) 2014 11 Pioneered the provision of market price alert 10 Signed an agreement with seriesOne to establish a security 02 Industry-Academic cooperation MOU for blockchain platform for digital asset service in Korea token exchange 05 Launch of a Bitcoin payment service technology with Korea University 05 Strategic alliance with Kodebox Inc., a Opened Bithumb cryptocurrency index (BTCI) 03 Recorded No. 1 Bitcoin transaction volume in 01 Establishment of technology research institute security token platform company 07 Launch of official website for BTC Korea.com Korea 05 KSQI Best Call Centre Award Opened Bithumb Cash gift certificate mall Opened the first world trade service in Korea (Korea Management Association Consultants) 05 Opened Bithumb Cash barcode payment service 01 Launch of Bitcoin exchange "Xcoin" 04 MOU with Standard & Consensus Co., China 04 Ranked No. 1 in financial call center service Launch of digital asset online payment service for (Korea Management Association) Shinsegae Duty-free Shop 03 Voted No. 1 in digital asset exchange brand awareness 02 MOU with Nvelop Holding Ltd., UAE (Embrain) 01 Anti money laundering agreement with major exchanges Rated No. 1 in digital asset exchange brand reputation in Korea (Korea Institute of Corporate Reputation) Released "TouchB" kiosk service 01 Achieved monthly transaction volume of 115 trillion KRW Reached maximum daily transaction amount: 7.6 trillion KRW (as of January 16) 13 Bithumb Korea Profile 2020

History

COMPANY OVERVIEW

06 Overview 08 Core Value 10 Business Scope 12 Company History

Achieve 1 trillion

2020 2019 2018 2017-14

16 Organization/Manpower 18 Core Competency Brand IT Investor Protection/Transparency AML & FDS Bithumb Korea Introduction WHO WE ARE

16 Organization/Manpower 18 Core Competency Brand IT Investor Protection/Transparency AML & FDS 16 Bithumb Korea Profile 2020

Our services are managed and operated by Tech/Business/Management Organization/Manpower teams comprised of experienced, professionals who are knowledgable and experienced. In addition to ensuring the stable operation of the exchange business, our organization is organized to act decisively on newly discovered Who We Are Organization business opportunities. 16 Organization/Manpower 18 Core Competency

System Development Information Security TECH Organization/ Tech Research Wallet Manpower Bithumb Exchange Payment Executive BUSINESS (Board) Financial Services Custody New Businesses Global Business

AML/Operations Marketing/PR

MANAGEMENT Service Planning Financial Accounting

Management Support Legal/Compliance

Main Personnel

Huh Baek-young Lee Jung-ah Lee Jae-geun Kim Young-jin Cho Sin-geun CEO Vice President CTO CFO CSO CEO of Bithumb Korea Vice President of Bithumb Korea CTO of Bithumb Korea CFO of Bithumb Korea CSO of Bithumb Korea ING Group Seoul Branch Representative of Bithumb Development Team Manager of CFO of HSENC Financial Planning Team Citigroup Capital Korea Holdings Newrunsystem Co. Certified Tax Accountant (CTA) of Director of Solborn/Solborn Citibank Korea Communication Studies at Seoul Director of Trading Ihyun Accounting Firm Investment Mechanical Engineering at National University Development of IMI Economics at Korea University Management Support Team of Hongik University Computer Science Engineering Samsung Electronics Co., Ltd at Seoul National University of Business Administration at Science and Technology Seoul National University

Hwang Seung-wook Han Sung-hee Shin Min-chul Moon Sun-il Seo Seung-won CAO Director Director Director Director CAO of Bithumb Korea Head of Business Management Head of New Business Development Head of Financial Business Dept. Head of Legal Dept. of Bithumb Change & Innovation Manager of CJ CGV Dept. of Bithumb Korea Dept. of Bithumb Korea of Bithumb Korea Korea POSCO e-Campus General Director of Delivery Hero Representative of SparkPlus Business Development/Alliance Attorney of SK Communications POSTECH Leadership Center Korea(Yogiyo, Foodfly) Strategy/Investment Manager of Manager of SK Telecom/SK Legal Team/Foreign Ph.D of Organizational Behavior & Human Smart TV service Senior PM at Bluehole Studio Planet(China/Japan/Mobile Cooperation Team Resource Management at Youngnam Samsung Electronics Co., Ltd. Strategic Consultant of Bain & Payments, etc.) Science of Law at University Team Director of Naver Content Company Economics at Korea University Sungkyunkwan University M.A of Organizational Behavior & Human Services Kellogg School MBA Resource Management at Hongik Business Administration at Urban Engineering at Seoul National University Sungkyunkwan University University Accounting at Hongik University 17 Bithumb Korea Profile 2020

System Development Information Security TECH Organization/ Tech Research Wallet Manpower Bithumb Exchange Payment Executive BUSINESS (Board) Financial Services Custody New Businesses Global Business

AML/Operations Marketing/PR

MANAGEMENT Service Planning Financial Accounting

Management Support Legal/Compliance

Main Personnel

The Bithumb brand has built itself as the leading digital asset exchange, by Core Competency 1 - Brand maintaining stable operations, establishing active trading volume, and providing customer-oriented services. Bithumb is reputed for having the largest membership base of of over 5.01 million registered users, and for being the Who We Are undisputed exchange leader in Korea, with a record daily trade volume of 700 16 Organization/Manpower billion KRW and record monthly trade volume of 11 trillion KRW (Mar 2020). 18 Core Competency

Brand No.1 in Trading Volume The Largest Membership No.1 Brand Reputation Base in Korea Record Daily Trading Volume Calculated by analyzing 67 Million Big Data points 700 Billion KRW Total Registered Members Record Monthly Trading Volume Million Users No.1 amongst 30 domestic 5.01 exchanges in Korea 11 Trillion KRW

*Mar 13th, 2020 *Mar, 2020 *Based on Sep, 2020 *Korea Corporate Reputation Research Institute, Jun, 2020

The Most Searched The Most Visited Exchange No.1 Customer Service Exchange in Korea for 3 years in a row

Net Visitor 2020 Search Volume of the Brand Korea Management Association Consultants Million Visitors 2019 Million Queries 5.5 Korea Standards Association, 1.48 Korea Management Association Consultants 2018 Financial Consumer Agency, Korea Management Association Consultants *Based on Naver Data Lab’s Brand Keyword Result, Mar, 2020 *Based on Similar Web Result, Aug, 2020 (Including duplicates)

Comprehensive Evaluation Trust Score by Liquidity Rank by for Digital Asset Exchanges Ranking Website Ranking Website

by CryptoCompare Comprehensive Evaluation based on Reliability/Trading Volume No.1 Liquidity Top Tier, amongst Exchanges in Korea A Class Exchange 10 out of 10

*CryptoCompare Exchange Benchmarking, Jun 19th, 2019 *CoinGecko Trust Score, May 27th, 2020 *Coinmarketcap Liquidity, May 27th, 2020 19 Bithumb Korea Profile 2020

*Mar 13th, 2020 *Mar, 2020 *Based on Sep, 2020 *Korea Corporate Reputation Research Institute, Jun, 2020

The Most Searched The Most Visited Exchange No.1 Customer Service Exchange in Korea for 3 years in a row

Comprehensive Evaluation Trust Score by Liquidity Rank by for Digital Asset Exchanges Ranking Website Ranking Website

by CryptoCompare Comprehensive Evaluation based on Reliability/Trading Volume No.1 Liquidity Top Tier, amongst Exchanges in Korea A Class Exchange 10 out of 10

*CryptoCompare Exchange Benchmarking, Jun 19th, 2019 *CoinGecko Trust Score, May 27th, 2020 *Coinmarketcap Liquidity, May 27th, 2020 20 Bithumb Korea Profile 2020

specialists have provided a stable and minimal latency system, thus provid- Who We Are ing the best service quality to our customers. 16 Organization/Manpower 18 Core Competency

The Largest Order-processing Capability and Stable Service IT Technology We have constructed an integrated IT system incorporating various proprietary features which were developed after years of hands on experience. Incorporating Oracle DBMS, the best performing (order-processing capability) matching engine and self-developed IDC infrastructure, we are able to offer a stable, reliable service to our customers. Also, our IT team consists of top-class professionals in each specialty.

Proprietary Wallet System for Digital Asset

We are using a proprietary wallet system that has been internally developed. Unlike other exchanges that have outsourced their wallet/custody services, Bithumb can immediately react to various technical issues such as main-net swap, airdrops, and can freely adapt the latest technologies.

Authorized Financial Institution-level Security Infrastructure

In addition to separating the intra/internet networks, we have adopted intrusion prevention systems in order to block and prevent security breach- es from external sources. Our security operations is supported by consulting from the leading Korean security company and a 24/7 monitoring system. Also, Bithumb uses an comprehensive security and anti-virus solution on par with the commercial banks, which is a first for the digital asset exchanges in Korea.

Information Security Management System (ISMS) Certification

In December 2018, Bithumb received the ISMS Certification, which is a security certificate issued by the Korean government. We also acquired international certificates such as the BS10012:2017 (Personal Information Management, first in the field) and ISO/IEC27001:2013 (International Standard on Information Security) in August 2019.

[Scope of Certification] Operation of Cryptocurrency Exchange (Bithumb) Service [Valid Date] 2018.12.27 ~ 2021.12.26 21 Bithumb Korea Profile 2020

Bithumb Korea owns an integrated IT/security system, combined with block- Core Competency 2 - IT chain technology offering an optimized trading platform and providing solu- tions for various operational issues. Our best in class IT infrastructure and specialists have provided a stable and minimal latency system, thus provid- Who We Are ing the best service quality to our customers. 16 Organization/Manpower 18 Core Competency

Proprietary Wallet System for Digital Asset

Authorized Financial Institution-level Security Infrastructure

Information Security Management System (ISMS) Certification

[Scope of Certification] Operation of Cryptocurrency Exchange (Bithumb) Service [Valid Date] 2018.12.27 ~ 2021.12.26 22 Bithumb Korea Profile 2020

we are enforcing strict ethical standards internally to exemplify best practic- Who We Are es for the industry. We also publicly disclose our audits conducted by exter- 16 Organization/Manpower nal accounting firms for greater transparency in the industry. 18 Core Competency Adoption of the Compliance Officer System

Bithumb has preemptively introduced the compliance Investor Protection/ officer system adopted by the financial institutions and established an internal control system and regulations Transparency for compliance. We also established a routine training program in order to cultivate business ethics awareness for the employees.

Publication of Financial Due Operation of Independent Listing Committee Diligence Reports of Bithumb Korea and Investor Protection Policy

New listings of all digital assets and designation of specif- ic investment items are decided through a transparent and fair review by an independent listing committee. Also, we continuously monitor and supervise the listed digital asset’s eligibility as a listing policy in order to protect our investors.

Publication of External Audit Reports

All financial statements and the Internal Accounting Control System (K-SOX) are audited by independent accounting firms, and yearly reports are publicly disclosed through electronic disclosure by the Financial Supervisory Service (FSS).

Publication of Financial Due Diligence Reports

Every 6 months, an external accounting firm conducts an audit on the KRW and digital assets held on behalf of the company and customers, and transparently publishes the results. 23 Bithumb Korea Profile 2020

As an industry leader, Bithumb is striving to establish significant internal Core Competency 3 - Investor Protection/Transparency controls and investor protection policies by adopting practices such as a compliance officer system and independent listing committee. In addition, we are enforcing strict ethical standards internally to exemplify best practic- Who We Are es for the industry. We also publicly disclose our audits conducted by exter- 16 Organization/Manpower nal accounting firms for greater transparency in the industry. 18 Core Competency Adoption of the Compliance Officer System

Publication of Financial Due Operation of Independent Listing Committee Diligence Reports of Bithumb Korea and Investor Protection Policy

Publication of External Audit Reports

Publication of Financial Due Diligence Reports

For the sound development of the digital asset industry, the company is fully Core Competency 4 - Anti Money Laundering/Fraud Detection System compliant with the blockchain industry association's self-regulation plan, as well as the AML guidelines set by the financial regulatory authorities. We have already met the conditions required by the upcoming "Act on Reporting Who We Are and Using Specified Financial Transaction Information" and aims to be the 16 Organization/Manpower AML / FDS first company to register as a digital asset service provider. 18 Core Competency A first for the industry, we established a AML center on par with regulated financial companies, in order to enhance our AML capability. Also, we have implemented Know-your-customer(KYC) and Fraud Detection System(FDS) practices. In addition, to promote and stimulate RegTech adoption in the digital asset market, we are develop- AML/FDS ing collaborations with independent RegTech companies.

AML Center

Fraud Account Detection/Analysis and System Design

AML Center

Compliance Division AML Control Room Information Analysis Center

Best in class digital asset exchange operation expertise in the industry

Organization consists of specialists in Anti-Money Laundering/Internal Control

Processes optimized for prevention and post-processing for accidents

Preparation for Entry into the Regulated Space

The company already meets the conditions required by the "Act on Reporting and Using Specified Financial Transaction Information" and aims to be the first company to register as a digital asset service provider. For the sound development of the digital asset industry, the company is fully compliant with the blockchain industry association's self-regulation plan, as well as the AML guidelines set by the financial regulatory authorities. Currently, the company employs Chainalysis and Dow Jones' services for fraud account detection and analyzing related data. The company established a AML/FDS regime optimized for digital assets, which complies with FATF recom- mendations and meets the conditions for entry into the regulated space. 25 Bithumb Korea Profile 2020

AML Center

Fraud Account Detection/Analysis and System Design

AML Center

Compliance Division AML Control Room Information Analysis Center

Best in class digital asset exchange operation expertise in the industry

Organization consists of specialists in Anti-Money Laundering/Internal Control

Processes optimized for prevention and post-processing for accidents

Preparation for Entry into the Regulated Space

Bithumb Korea, which has grown beyond Korea's border to become a leading global digital asset exchange, operates a comprehensive financial platform and is leading the digital finance renaissance utilizing digital asset and blockchain technology. From digital asset exchange to payment service and fintech, we will pave the way for a brighter future in the blockchain industry and foster continued value creation and innovation through active investments.

28 Bithumb Exchange 34 New Businesses Financial Service (DeFi) Payment Digital Asset Custody Blockchain-based Businesses Business Scope WHAT WE DO

28 Bithumb Exchange 34 New Businesses Financial Service (DeFi) Payment Digital Asset Custody Blockchain-based Businesses 28 Bithumb Korea Profile 2020

By providing stable operations, high liquidity for trading, and customer-ori- Bithumb Exchange Introduction ented services, Bithumb has grown into a leading global digital asset exchange. Bithumb is reputed for having the largest membership base (over 5.01 million members; Sep, 2020) and already surpassed the record daily Bithumb is Korea's No.1 digital asset exchange with a trade volume of 700 billion KRW and record monthly trade volume of 11 record daily trade volume of 700 billion KRW and record trillion KRW. monthly trading volume of 11 trillion KRW. By providing abundant liquidity, best in class customer service, stable trading environment, and distinguishable overall convenience, Bithumb has climbed the ranks to become one of Bithumb the leading global exchanges.

Safe and Reliable Exchange % Customers can deposit and withdraw their fiat asset from real-name 45.6 verified bank accounts with the top tier banks in Korea. Bithumb also conducts a 24-hour monitoring service in order to prevent financial No. 1 Exchange with 45.6% domestic market share crimes such as money laundering or voice phishing. We also built the *Average during Jun 2020 premier customer asset protection system in the industry and built a Record daily trading volume of 700 billion KRW Nominated as a Best Enterprise in Cyber Crisis Simulation reputation as a trustworthy digital asset exchange. Training (2020) 1st Place in Customer Service Rating Survey for Digital Asset Exchanges (First time in the industry, 2018) No. 1 Call Center Award for 2 years in a row (2019-2020) Customer-oriented Exchange Bithumb’s CS center has been nominated as KSQI's Best Call Center, a first for the industry, providing undeniable proof of its quality. We are currently operating a 24/7 CS service, in order to process the needs of our customers in a timely manner. Also, we value our customer’s opinions and implement improvements requested by our customers.

Exchange with Smooth and Convenient Trading

Bithumb offers the best trading experience in the industry with high liquidity and a deep orderbook. We are fully invested in continually improving the user interface, making trading more convenient and simpler for the users.

Digital Asset Market Share 29 Bithumb Korea Profile 2020

Exchange with Smooth and Convenient Trading

Digital Asset Market Share 30 Bithumb Korea Profile 2020

Bithumb Exchange Key Indicator

WHAT WE DO Bithumb exchange is facilitating roughly 700 billion KRW of digital asset trading

28 Bithumb Exchange on a daily basis, and the number of daily visitors is more than 350,000 visitors. The 34 New Business total cumulative trading volume (since 2017) has surpassed 1,062 trillion KRW.

Customer deposits are estimated at around 4 trillion KRW. KRW assets are deposited in a segregated bank account, and digital assets are deposited in a cold wallet.

Through a wide range of customers and high customer loyalty, Bithumb obtained abundant marketing assets as well as a total of 5.01 million members and still Total Members growing through customized services for our customers. 5.01 Million Users *Sep, 2020

Total Trading Volume Daily Visitors Trillion Users KRW 350,000 1,062 *Jun, 2020 *From Jan 2018 to Jun 2020 Average Daily Trading Volume Digital Asset Deposits

Billion KRW Trillion KRW 700 3.5 *Jun, 2020 *Sep, 2020 Total Application KRW Deposits Downloads

500 Billion KRW 5.8 Million *Sep, 2020 *Jun, 2020 31 Bithumb Korea Profile 2020

Bithumb Exchange Key Indicator

WHAT WE DO Bithumb exchange is facilitating roughly 700 billion KRW of digital asset trading

Customer deposits are estimated at around 4 trillion KRW. KRW assets are deposited in a segregated bank account, and digital assets are deposited in a cold wallet.

Total Trading Volume Daily Visitors Trillion Users KRW 350,000 1,062 *Jun, 2020 *From Jan 2018 to Jun 2020 Average Daily Trading Volume Digital Asset Deposits

Billion KRW Trillion KRW 700 3.5 *Jun, 2020 *Sep, 2020 Total Application KRW Deposits Downloads

500 Billion KRW 5.8 Million *Sep, 2020 *Jun, 2020 32 Bithumb Korea Profile 2020

Objective and Vision of Bithumb Exchange

WHAT WE DO

28 Bithumb Exchange 34 New Businesses

As the leading exchange in the Korean digital asset market, Bithumb Korea will continue its efforts to maintain the No. 1 position in Korea and aim to become the No. 1 exchange in the global market.

We will contribute to the expansion of the blockchain ecosystem through the listing of promising digital assets and enhancing the verification process. We will improve the trading experience by customizing the user interface and optimizing the trading platform for each customer. We will continue our efforts to attract new customers by offering new services and making continual improvements. We will respond quickly and actively to the changing market environments, such as regulations, and strengthen our role as the leading figure of the industry.

1. Establish Crypto Market 1. Enhance Financial Services 1. Effective Customer Marketing 2. Enhance Mobile Services 2. Improve Anti-Money Laundering (AML) System 2. Improve Customer Service Quality

3. Expand Institutional Customers 3. Provide Various Information for Investments 33 Bithumb Korea Profile 2020

Objective and Vision of Bithumb Exchange

WHAT WE DO

28 Bithumb Exchange 34 New Businesses

As the leading exchange in the Korean digital asset market, Bithumb Korea will continue its efforts to maintain the No. 1 position in Korea and aim to become the No. 1 exchange in the global market.

1. Establish Crypto Market 1. Enhance Financial Services 1. Effective Customer Marketing 2. Enhance Mobile Services 2. Improve Anti-Money Laundering (AML) System 2. Improve Customer Service Quality

3. Expand Institutional Customers 3. Provide Various Information for Investments 34 Bithumb Korea Profile 2020

Introduction Financial Service WHAT WE DO 28 Bithumb Exchange 34 New Businesses DeFi Business Definition We offer various digital asset-based financial services and investment options to customers Deposit : Provide interest in digital assets deposited by customers Lending : Loan digital assets to the customers Staking : Offer rewards for the customers with digital assets based on PoS, dPoS algorithm

Market Status

The size of the lending and deposit markets for digital assets is 1.5 billion USD and 1 billion USD, respectively, and both markets are realizing a rapid growth rate. Staking service is also exhibiting a stable growth rate and is an established est. 7 billion Lending USD market.

Insurance Deposit

*Source : Crypto Asset Investing Staking Management by Solution, Jun, 2020

Core Competency

Operation Experience : Bithumb is the only major exchange in Korea that is offering Deposit, Lending, and Staking services directly on the exchange platform, and showing reliable operations over the past 6 months Exceptional Team : A team of professionals with more than 10 years of experience An Investment Platform in global finance companies and blockchain industry Excellent Platform and Extensibility : The structure of all financial services providing Digital Asset based Financial Services available in Bithumb is easy to access by external partners and thus easy to scale. Currently, Bithumb is discussing with multiple partners for cooperation. We offer various digital asset-based financial services such as deposit, lending, and staking in order to provide a variety of Business Purpose

investment options for the customers. Offer a variety of high return financial services for our customers Top 5 in market share and revenue in the global market for digital asset financial services 35 Bithumb Korea Profile 2020

Market Status

Insurance Deposit

*Source : Crypto Asset Investing Staking Management by Solution, Jun, 2020

Core Competency

Introduction WHAT WE DO

28 Bithumb Exchange 34 New Businesses Payment Business Definition On/off-line payment/remittance business based on digital assets (Bithumb Cash). Bithumb app will allow users to pay/remit with QR codes *Bithumb Cash: Total assets held by members (KRW + Digital Assets)

Market Status

An increase in digital asset payment service is expected due to favorable legislation

Available with Bithumb Cach Core Competency

Technical prowess that developed the world's first comprehensive digital asset payment service Expand Bithumb membership base and partners, such as major e-commerce and duty-free shops

Business Purpose

Become a leading global digital asset payment/remittance platform in Korea Develop new offline-to-online (O2O) payment market initially targeting the Bithumb members and subsequently expanding into the global market

Bithumb Cash Payment Process

1 Product Purchase Application Product Seller 2 Pay with Bithumb Cash

Domestic Foreign Purchaser Purchaser Offline Shop The World's First Digital Asset-based,

Comprehensive Payment and Remittance Service Online Shop utilizing Bithumb Cash

We increase the value proposition of digital assets in our daily 3 Real-time Settlement Fee: Cheaper than Credit Cards routines and expand the commercial usage of the digital payment market. 37 Bithumb Korea Profile 2020

Introduction WHAT WE DO

Market Status

An increase in digital asset payment service is expected due to favorable legislation

Available with Bithumb Cach Core Competency

Technical prowess that developed the world's first comprehensive digital asset payment service Expand Bithumb membership base and partners, such as major e-commerce and duty-free shops

Business Purpose

Bithumb Cash Payment Process

1 Product Purchase Application Product Seller 2 Pay with Bithumb Cash

Domestic Foreign Purchaser Purchaser Offline Shop The World's First Digital Asset-based,

Comprehensive Payment and Remittance Service Online Shop utilizing Bithumb Cash

Introduction Digital Asset WHAT WE DO 28 Bithumb Exchange Business Definition 34 New Businesses Custody and management of exchange, Virtual(digital) Service Providers (VASP), Custody and personal digital assets (digital assets, tokens, etc.) Safe storage of entrusted digital assets and creation of utility through additional complementary services.

Market Status Increasing security threats related to digital asset management such as hacking, embezzlement, etc., due to the absence of a standard custody service for blockchain-based digital assets Increasing need for custody due to accelerating promulgation of legislation and improvement in market transparency

Core Competency

Custody service with high-quality security that can completely eliminate online threats Application of multiple authentications according to grade and risk management Digital Asset Management policy at the financial level Providing additional services (Cryptofinance, OTC, Staking, Smart Escrow)

Business Purpose

Evaluation of the highest level of security and system safety with proprietary technology Set best practices for the business to be recognized as the global standard Safe-keeping of Assets Aim to become Korea’s largest digital asset custodian and Top 5 global custodian

Custody Service Model Powered by

Internet Isolated

2. Request 3. Request 1.Request Transmission Transmission WALLET

10. Transmit 10. Transmit The Largest Custody and Management Client Transaction Transaction

12. Send Service in Korea through Differentiated VAULT Contactless Tunneling-based, Proprietary Network Protocol (Patent pending) Grantor Digital Asset Management and Operational Expertise Blockchain Network We secure and manage the customers' financial assets with 6. Request Approval 5. Request Approval 4. Request Approval VAULTRUST high-level security technology, world class partnerships, 7. Grant Permission Verification 8. Confirm Permission 9. Confirm Permission Center and accumulated operational expertise. 39 Bithumb Korea Profile 2020

Core Competency

Business Purpose

Custody Service Model Powered by

Internet Isolated

2. Request 3. Request 1.Request Transmission Transmission WALLET

10. Transmit 10. Transmit The Largest Custody and Management Client Transaction Transaction

Introduction Blockchain-based WHAT WE DO 28 Bithumb Exchange 34 New Businesses Businesses Business Definition Wallet : Blockchain wallet service that provides account information, remittance, investment, usage and the safekeeping of assets. Blockchain Technology Development and Consulting : Developing blockchain technologies such as node management, wallet security, etc. for expansion of blockchain ecosystem, providing and incubating for potential technologies and service providers Decentralized Identification (DID) : Electronic identification technology that saves the ID information to the user’s device and presents them selectively when needed, and an identification technology that allows users to manage their own data, not by a centralized institution

Market Status

Acceleration of digital financial innovation is expected with the scaling of MyData, MyPayment programs that opens up more financial information to individuals, and OpenBanking service that allows an app to extract data from all the financial institutions. Expecting commercialization and advancement of blockchain-network in Korea due to 『2020 Blockchain Pilot Project and Private-led National Project』 planned by the government

Core Competency

A blockchain technology institute consisting of the world’s most talented individuals Capable of processing a massive amount of asset data

Business Purpose

Improve the customer experience for KYC certification via DID Establish the largest and leading integrated digital asset wallet in both the Korean and global markets

Current Process

Expanding Next-generation Blockchain Ecosystem 01 02 03 04 Writing Residence through Certification and Security Technology Sign-up Verification Statement Verification ・ Alarm Message ・ Mobile Verification ・ Download Statement ・ Submit the Certificate (SMS)/ARS ・ Enter Phone Number of Residence Authentication ・ Attach Statement (Within 3 months A technology research center consisting of talented personnel will develop ・ E-mail Authentication from issuance) certification and asset management based technology, linking blockchain and traditional finance, Revised Process in addition to establishing an innovative blockchain ecosystem. Streamlined KYC authentication with Account Verification Decentralized ID (DID) and Tax Processing 41 Bithumb Korea Profile 2020

Market Status

Core Competency

A blockchain technology institute consisting of the world’s most talented individuals Capable of processing a massive amount of asset data

Business Purpose

Improve the customer experience for KYC certification via DID Establish the largest and leading integrated digital asset wallet in both the Korean and global markets

Current Process

Bithumb Korea will not settle for the status quo as a global digital asset exchange, but will continue to push the boundaries by integrating digital financial innovations such as blockchain and fintech technology to become a leading global financial platform.

42 Vision and Roadmap Vision and Roadmap VISION & ROAD MAP

42 Vision and Roadmap 44 Bithumb Korea Profile 2020

Vision and Roadmap

VISION & Furthermore, as a leading figure in the industry, Bithumb Korea will strive to institutionalize the ROAD MAP Bithumb Korea will not settle for the status quo as a global digital asset exchange, but will continue to push the boundaries by inte- blockchain industry, strengthen public trust and enhance market development. By carrying through grating digital financial innovations such as blockchain and fintech with the stated initiatives, we will play a crucial role in the development of the overall sector and contribution to our customers and society's welfare. technology to become a leading global financial platform.

Since launching the exchange service in January 2014, Bithumb Korea's influence expanded beyond Korea to become one of the world's leading digital asset exchanges. Bithumb Korea will continue Roadmap the effort to increase overall customer satisfaction and providing a fast, secure, and convenient trading experience.

Building on top of the company's core competencies, Bithumb will continue its' advancement into ~2021 ~2023 ~2025 new business ventures. In addition to diversifying our service porfolio related to digital assets, such Short term Mid-Term Long-term as custody, payment, and financial services, we will also search for new business opportunities and services.

Platform First Licensed Digital Asset /DApp Service Provider in Korea

Analysis Payment & Ratings No.1 Global Digital Asset Exchange through Continual Improvement in User Experience

Expand Further into Additional Financial Services Digital Asset Wallet / Improve Financial Platforms Blockchain Custody Exchange/ by Expanding User Pool and Services Trading

Media & Investment Communities

Capital Markets 45 Bithumb Korea Profile 2020

Vision and Roadmap

Platform First Licensed Digital Asset /DApp Service Provider in Korea

Analysis Payment & Ratings No.1 Global Digital Asset Exchange through Continual Improvement in User Experience

Expand Further into Additional Financial Services Digital Asset Wallet / Improve Financial Platforms Blockchain Custody Exchange/ by Expanding User Pool and Services Trading

Media & Investment Communities

Capital Markets www.bithumb.com DIGITAL FINANCIAL PLATFORM FOR EVERYTHING

Bithumb Korea Profile 2020