2000 Quality Sourcebook Software Guide he Quality Sourcebook’s Document Control Software Software Guide features Software Directory ...... 100 Sourcebook Guide information on companies that provide quality The Document Control Software Directory ISO 9000 software for ISO 9000, contains information about products from Software Matrix...... Page 86 documentT control, calibration and more than 60 companies that manufacture flowcharting. Because there is such a wide document control software. The directory ISO 9000 variety of SPC software available, we have includes the company name, address, Software Directory ...... Page 94 given SPC software its own section in this phone and fax numbers, Web address, and Quality Sourcebook. For more information a brief product description. (Please note Document Control on any of the products or services listed in that not all companies provided us with Software Directory ...... Page 100 this section, contact the companies directly. descriptions.) Please be sure to mention you saw their Calibration Software and listings in Quality Digest’s 2000 Quality Calibration Software and Services Directory ...... Page 103 Sourcebook! Services Directory ...... 103 Flowcharting & Process Simulation Software Directory The Calibration Software and Services Software Matrix...... Page 107 ISO 9000 Software Matrix ...... 86 Directory contains information on companies that sell software for equipment Flowcharting & This matrix of ISO 9000 software calibration or calibration tracking as well Process Simulation manufacturers features more than 275 as on companies that provide calibration Software Directory ...... Page 108 software products that aid users in various services, at a variety of sites, for everything aspects of ISO 9000 documentation or from gage blocks to humidity measuring implementation (or both). Types of instruments. The directory includes the Flowcharting & Process Simulation software range from products specifically company name, address, phone and fax Software Directory ...... 108 designed to meet the demands of ISO 9000, numbers, Web address, and a brief product such as documentation and calibration description. (Please note that not all The Flowcharting & Process Simulation management, to more general titles that companies provided us with descriptions.) Software directory includes the company cover important areas, such as statistical name, address, phone and fax numbers, process control and failure analysis. The Flowcharting & Process Simulation Web address, and a brief description of the matrix includes company name, software Software Matrix ...... 107 company’s products and/or services. name, software price and how each (Please note that not all companies software title relates to each of ISO 9000’s The Flowcharting & Process Simulation provided us with descriptions.) 20 elements. Software Matrix includes products that are useful as basic flowcharters as well as As with all Quality Digest guides, the ISO 9000 Software Directory ...... 94 those that can help implement sophis- Software Guide is in no way meant to ticated process management initiatives. endorse or exclude a particular This directory of ISO 9000 software The key difference is the ability of the organization. Rather, it’s meant to be used manufacturers includes the company process management tools to capture and as the starting point in the data-gathering name, address, phone and fax numbers, analyze data. This may be as simple as process. Web address, and a brief description of the calculating time and cost totals based on software company’s products or services. individual flowchart steps or as complex We appreciate any feedback you have on (Please note that not all companies as performing a simulation of the process our Software Guide. If you have any provided us with descriptions.) captured in the flowchart and highlighting suggestions for how we can improve this process bottlenecks. The matrix includes guide for next year, e-mail them to the company name, product title, product [email protected]. attributes and the operating systems for which the software is designed.

Quality Digest/January 2000 85 Buyers Guide ISOISO 90009000 SoftwareSoftware BuyersBuyers GuideGuide

s influential a tool as ISO 9000 has become for companies trying to Software Categories achieve widespread recognition and a reputation for having a good 4.1 Management responsibility A quality system in place, no one has ever said the application process 4.2 Quality system is easy. Striving for ISO 9000 certification can feel akin to attempting to slay 4.3 Contract review the Hydra: It’s hard to know where to start, and more difficulties seem to appear 4.4 Design control for each one conquered. Fortunately, a wide variety of software products have 4.5 Document and data control been designed to help quality managers and teams with the Herculean task of 4.6 Purchasing preparing for the certification process. In the following pages, you will find more than 275 software products that 4.7 Control of customer-supplied product aid users in various aspects of ISO 9000 documentation or implementation (or 4.8 Product identification and both). Types of software range from products specifically designed to meet the traceability demands of ISO 9000, such as documentation and calibration management, to 4.9 Process control more general titles that cover important areas, such as statistical process control 4.10 Inspection and testing and failure analysis. 4.11 Control of inspection, The following product listing includes the names, telephone numbers, Web measuring and test equipment addresses and participating companies’ products. Where we were able, we 4.12 Inspection and test status included every product each company submitted, but space restrictions prevented 4.13 Control of nonconforming product us from listing all products. All software listed in this guide helps users meet one or more of the 20 ISO 9000 elements. 4.14 Corrective and preventive action As with all our guides, the ISO 9000 Software Guide is in no way meant to 4.15 Handling, storage, packaging, endorse or exclude any particular organization. It is meant to be used as the preservation and delivery starting point in the data-gathering phase. To ensure the accuracy of the 4.16 Control of quality records information, we list only information that we have collected ourselves. 4.17 Internal quality audits If you find this guide helpful or have any observations you would like to 4.18 Training share with us, please feel free to contact us by telephone or e-mail us at 4.19 Servicing [email protected]. 4.20 Statistical techniques

86 Quality Digest/JulyDigest/January 1997 2000 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun 3C Technologies Inc. 419-868-8999 ISO 9000 Rapid Start-up Kit $145 xxxxxxxxxxxxxxxxxxxxW QS-9000 Rapid Start-up Kit $145 xxxxxxxxxxxxxxxxxxxxW Real World Document & Records Management $495 x x x W Advanced Systems & Designs Inc. 248-616-9818 TQS 9000 $495 x x xxxxxx xxxxW Altegra 610-539-4224 Altegra SPC-PlantNet Call x x x x x x x W American Quality Systems Inc. 800-776-3090 Calibration Label Printer $495 x x W ProGage1 for Windows $395+ x x W ProGage1 Procedure Pack $295 x x x W ProGage1 v2 Calibration Management System $495 x W ProR&R Measurement Systems Analysis $395 x x W Applied Statistics Inc. 651-773-7888 Applied Stats Call x x xx xxxW Axion Corp. 203-830-4533 4TQ Toolkit Suite Call xxxxxxxxxxxxxxxxxxxW Blue Mountain Quality Resources Inc. 814-234-2417 Calibration Manager Call x W Bywater Inc. 203-973-0344 Achiever Call x x x x x x xxxx xxx W CEBOS Ltd. 313-388-5191 MQ1—The Business Maximizer Call xxxxxxxxxxxxxxxxxxxxW Certified Measurements Inc. 912-953-5171 Bench Top Call x x x x xxxxxxxxxx W CFM Inc. 781-275-5258 TeamFlow $295 x x x x x x W CimWorks GageTalker Corp. 800-955-7100 VisualDocs $795 x x x W VisualSPC $995 x x x x W Conmark Systems Inc. 770-449-9416 MQM Raw Materials Quality Management System Call xxxxxxxxx xx xW QIS Mill Wide Quality Information System Call xxxxxxx xx xW Creatively Simple Solutions Inc. 902-465-3035 Simply ISO 9000 $399 xxxxxxxxxxxxxxxxxxxxMW The Crosby Co. 630-790-1711 Gauge R&R Success Workshop $199 x x W GaugeBOSS $895 x W MagicWindow MSA $599 x W MagicWindow SPC $599 xW SPC Success Software $99 xW SPC Success Workshop $299 xxW CyberMetrics Corp. 800-777-7020 Calibration Label Printer Kit $495 x x x x W CalPro V2 Step-by-Step Calibration Procedures $295 x x x x x W ForeSight Maintenance Manager CMMS $895 x x W GAGEstat Gage R&R Study Module $395 x x x x W GAGEtrak Calibration Management System $895 x W GAGEtrak SE Calibration Module $495 x W GD&T TrueType Symbol Font $49 x x x x x W Metrology 101 Training CD $495 xW Precision Dimensional Measurement Training CD $695 xW Precision Electrical Measurement Training CD $695 xW Precision Temperature Measurement Training CD $695 xW SCRAPtrak Defect Scrap Analysis System $895 x x x x x W SUPPLIERtrak Supplier Quality Management $895 x x x x W

Quality Digest/January 2000 87 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun Datachem Software Inc. 508-366-5277 CMInspector prep v2.0 $225 xW CQAuditor prep v2.0 $350 xW CQEngineer prep v2.1 $395 xW CQManager prep v1.1 $350 xW CQTechnician prep v2.0 $325 xW DataNet Quality Systems 248-357-2200 WinSPC C/S Call x xxxx xxx xW WinSPC C/S Enterprise Call x xxxx xxx xW Delcam International Inc. 519-974-8088 PowerINSPECT Call x x x x W DH Instruments Inc. 480-967-1555 COMPASS Calibration Software Call x x W Digital Quality Systems 630-510-7529 ISO 9000 CD-ROM Series $795 xW ManuMission MRP Call x W Master Control $699 x W ProcedureWRITE $865+ x W Q-PULSE $1,795+ x W QA-CALIBRATE $495 x W SPC PC-IV $495+ xW Document Control Systems Inc. 801-281-8366 MasterControl $699 xxxxxxxxxx xx xxx W DOES Institute 336-723-3637 ISO/QS-9000 $1,995 x x x x W ISO/QS-9000 Virtual Reality Simulation, CIM Quality $550 xW Office Control 9000 3.0 $1,295 x x x W Process Components Call xxxxx x xxxxxx xxxx W Q-Pulse $1,795 x x x x xxxxxxxx xxxx QS-9000 Step-by-Step for Automotive Industry 2.3 $2,495 x x x x W Dwight D.I.C. Inc. 201-438-3334 GAGEtrak x xxx MW Dynamic Soft Analysis Inc. 412-683-0161 BETAsoft $4,950+ x x x WDUS Engineered Work Systems Inc. 248-652-7588 Tillie $595 xW EPC Identification Systems Inc. 707-575-3336 Audit Master Software $299 xW Calibration Recall System $299 x W Corrective Action Software $349 x W Perfect Label Software $295 x W Quality Manual Software $199 x W EtQ Inc. 516-293-0949 EtQ 9000 Maps $499 xxxxxxxxxxxxxxxxxxxxW EtQ Solutions Call x xxxx xx xx xxx xWU Experience In Software Inc. 800-678-7008 Project KickStart $99.95 x x x W Fluke Corp. 800-443-5853 Data Acquisition and Trending Analysis Software $595 x x x x x x W DPC/TRACK $1,495 x xxxxx x x x W FlukeView Forms Software $100+ x x x W MET/CAL Plus Calibration Management Software $6,000 x x x x x x x x x W Geer Mountain Software Corp. 860-927-4328 Stat::Fit $249 xW GOAL/QPC 603-890-8800 Memory Jogger E-Book $29.95 x x x MW H & H Servicco Corp. 651-777-0152 Audit Sample Planner $245 x x x WD Sampling Plans for Attributes (TP105) $245 x x x WD

88 Quality Digest/January 2000 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun Sampling Plans for Reliability (TP781) $245 x x WD Sampling Plans for Variables (TP414) $245 x x x WD Harold S. Haller & Co. 440-871-6597 Haller Expert Analytical Development Software $1,000 x xxxx x xW Harpco Systems Inc. 248-669-3706 Quality Plus Software Call x x x x x x x x x x W The Harrington Group Inc. 407-382-7005 Audit Master 3.0 $399 x x W C/A5 Problem Tracking Software $499 x x W Calibration Recall 3.5 $299 x x x W Cost of Quality 3.0 $299 x x W Document Control System 2.0 $399 x x W Maintenance Log Pro $299 x W Personal Action Manager $149 x W Quality Manual $199 x x x W Quality Planning System $149 x x W Self Assessment Utility $49 x W Supplier Rating Manager $249 x x W Training Manager 2.0 $299 xW Imageers Inc. 203-624-7300 TIMS 9000 $15,000 x x x xxxxxxxxxxxxxxxxW IMAS Corp. 847-608-7566 Product Developer’s Workbench Call x x W WinSPEX Call x x x W XSPEC Call x x x W InControl Technologies Inc. 281-580-8892 QualStat 2 $1,595 x x W Independent Quality Labs Inc. 401-539-8510 Locus XYZ $1,495 x D IndySoft Corp. 864-627-8858 Gage InSite 5.0 $495+ x x x x W Infinium Software Inc. 508-778-2000 Infinium Process Manufacturing $150,000+ xx xxxxx xx x x AS/400 Insite Technology Group Inc. 800-446-8665 ISolution 3.0 Call xxxxxxxxxxxxxxxxxxxxW InTechnology Corp. 719-531-9680 Chek-Mate 9000 $918 xxxxxxxxxxxxxxxxxxxxW Integral Solutions Inc. 248-543-6040 APACT $595 x x W DPACT $995 x x x W MPACT $1,495 x x x x W Intelex Technologies Inc. 416-679-0119 ISOsoft 9000 $1,990 xxxxxx xxxxxxxxxxxW Interax Group Inc. 902-928-0708 Paradigm Quality Management Software $3,000+ xxxxxxxxxxxxxxxxxxxxW Intercim 612-894-9010 Factory Net NCS Call x x xxxxxxx x W International ISO Group 513-742-7500 Container TRACKER Call x W International Metrology Systems Inc. 734-591-3800 Virtual - DMIS $13,000 x x W Interspan Inc. 847-803-8870 docIS0 $795+ x x x x W Intuitive Manufacturing Systems Inc. 425-821-0740 MRP9000 $20,000+ x x x W IQS Inc. 440-333-1344 The IQS Business System Call xxxxxxxxxxxxxxxxxxxxWU ISO-Online 415-648-9318 ISO-Online $10,000 xxxxxxxxxxxxxxxxxxxxMWD

Quality Digest/January 2000 89 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun JBL Systems Inc. 810-677-6700 ForeSight PDA $1,390 x x W ForeSight PM $895 x x x W GAGEstat RvR $395+ x x W GAGEtrak $895+ x W GAGEtrak PDA $1,490 x W SCRAPtrak $695+ x W SUPPLIERtrak $895 x x x x W Kavon International Inc. 440-286-1550 CribMaster $995 x D GageMaster $995 x D Kurt Manufacturing Co. 612-572-4593 Kurt SPC $795 x x W Labtronics Inc. 519-767-1061 Collect $395 x x x x x WD Lilly Software Associates Inc. 603-926-9696 VISUAL Quality Call xxxxxxxxxxxxxxxxxxxxW Lyle-Kearsley Systems 703-393-2222 InfinityQS DMS $995 x x W InfinityQS GTS $795 x W InfinityQS LTS $995 x x W InfinityQS MSA $795 x W InfinityQS SPC Analysis $1,295 x x x x x W InfinityQS SPC Pro $1,695 x x x x x W InfinityQS SPC Shop $995 x x x x x W InfinityQS SPC Suite $1,795 xxxx x x xW Management Software International Inc. 781-279-1919 ISOxPERT $5,000+ xxxxx x xxxxxx xxx WU Martin Instrument 800-964-2102 EnGage Calibration Management Software Call x x x x x W Mesa Systems Guild Inc. 401-828-8500 Mesa/Vista $20,000 x x x x x x x xxxx W Micro Steps VizQ Call x x x x x W Minitab Inc. 814-238-3280 MINITAB Release 12 $975 x MWD Moore Measurement Solutions 860-747-6664 MPACS Call xxxx xW Murphy Software 248-351-0900 DBQ—Database for Quality Call x x x x x x AS/400 NCSS 801-546-0445 NCSS 2000 $299.95 xW New Learning Systems 408-867-1828 Q-Skills Call xxW Q-Skills BPI Suite Call x x x x x W Nextpoint Systems Inc. 408-615-7193 QualiDocs Call x x x x x x x W Nutek Inc. 248-540-4827 Qualitek-4 $1,195 x x x W Oak Software Inc. 727-596-0262 Oak ISO Organizer $4,995 x x x AS/400 OMNEX 734-761-4940 AQuA Call x x x x x x x x xxxx W Patton & Patton Software Corp. 520-888-6500 Flow Charting PDQ $139 xW Pilgrim Software Inc. 813-915-1663 Audit/Survey Call x x x x x W Calibration System Call x x xxxx x W Document Control Call x x x x W

90 Quality Digest/January 2000 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun Internal Focus Call x x x x x x x x x x W Preventive Maintenance Call x x x x W Supplier Focus Call x x xxxxx xxxx xW Training System Call x x x x W The Pister Group Inc. 905-886-9470 CA-PRO Corrective Action $375 x x W DC-PRO Document Control $350 x W EM-PRO Employee Training Log $375 xW PM-PRO Preventive Maintenance $495 x W QC-PRO Gage Control $450 x W QC-PRO Statistical Process Control $495 xW QD-PRO Quality Documents $225 x W Pleiades International Inc. 317-867-2244 CAL—Corrective Action Log $500 x W IQ 9000—Document & Training Control $500 x x W ISO to GO Call xxxxxxxxxxxxxxxxxxxxW PowerWay Inc. 317-598-1760 PowerWay Assessor $650 xx W PowerWay Audit Manager $650 x x x W PowerWay Corrective Action $650 x x W PowerWay Desktop $295+ x x x x x x W PowerWay Document Manager $650 x x x W PowerWay Instruction Writer $650 x x W PowerWay Intranet Publisher Call x W PowerWay Policy Writer $650 x x x W PowerWay Procedure Writer $650 x x W PowerWay Quality Analyst $650 x x W PowerWay Quality Planner $650 xxxx W PowerWay SPC $875 x x W PQ Systems Inc. 800-777-3020 GAGEpack $695 x x x x x x x W Quality Workbench Professional Call x x x x xxxxx xx W R&Rpack 2000 $495 x x x x W SQCpack for Windows $595 x x x W Precision Metrology 414-351-7420 Calmate Asset Management Software $995 x x x W Primary Data 805-541-8696 Primary SPC $695 x x x x x W Process Integrity Inc. 817-561-6600 SMART Call xxxxxx xx xW The Product Integrity Co. 860-749-8967 Relpro $715 xD STATENG $1,210 xWD Project Assistants Inc. 302-529-5700 Team Work for Microsoft Project 98 $295 xxxxx xxxxxxxW Proquis Inc. 847-768-6630 Proquis 9000 Call xxxxxxx xxxxxx xxxx W ProSoft Databases 423-691-2089 ProSoft QA System $395 xxxxx xx W ProStyle Software Inc. 604-320-0611 TIMS $5,000 x W Zero Defect $750 x W Purchasing Solutions 503-617-1525 First Rate Call x x x x x x W QIS & Associates of Canada 705-733-2044 Quality Work Bench $1,500+ xxxxxxxxxxxxxxxxxxxxW QSoft Solutions Corp. 716-264-9700 Respond 3 Complaint Handling System 1,995+ x x x W

Quality Digest/January 2000 91 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun QT Associates 800-274-7380 Quality Training Documentation Manager $795 xW QTech Systems Inc. ISO Point Advisor 9000 $99 xxxxxxxxxxxxxxxxxxxxW ISO Point Documentor 9000 $495 xxxxxxxxxxxxxxxxxxxxW ISO Point Documentor Controller $395 xxxxxxxxxxxxxxxxxxxxW ISO Point Trainer 9000 $299 xxxxxxxxxxxxxxxxxxxxW Qualitron Systems Inc. 248-616-8001 InfinityQS SPC $995 x x x xxxxxxxx xxxxxW Quality America Inc. DOE-PC IV $495 xW Q-Pulse $1,795+ xxxxxxxxxxxxxxxxxxxxW QA-Calibrate $495 x x W SPC Control Charts $200 xW SPC Vista $495 x x W SPC-PC IV $795 x x W Quality Calibration Service Inc. 414-256-8900 GAGEtrak $895 x x W Quality & Engineering Services 407-668-1968 AMS9000—Audit Management System $1,495+ x W CAL9000—Calibration Control $1,495 x W CAS9000—Corrective Action System $1,495+ x W DOC9000—Document Control System $1,495 x x W ETS9000—Employee Training System $1,495 xW I&T9000—Inspection and Test System $1,495 x x W MMS9000—Machine Maintenance System $1,495 x W MRB9000—Nonconforming Material System $1,495 x W SMS—Supplier Management System $1,495 x W Quality Measurement Systems Corp. 800-234-2348 Anstat for Windows Call x x W Quality Systems Integrators 610-458-0539 Training & Document Management System (TMS) $995+ x x W Quality Systems International 781-862-9002 System 9000 Call xxxxxxxxxxxxxx xxxx MW Quality Technology Co. 847-884-1900 QSAT-9000 $199 x x x x x x MW Raosoft Inc. 206-525-4025 SURVEYWin Database Management Software $495 xW Relex Software Corp. 724-836-8800 Relex Reliability Software $1,795+ x x x x x W Resampling Stats Inc. 703-522-2713 Resampling Stats $235 xMW RFF Electronics 970-663-5767 RFFlow Professional Flowcharting $79 x x x x x x W Ringwood Software Inc. 800-949-6753 Trove for Manuals $5,000+ xxxxxx x xx xxxx WDU Risk Services & Technology 603-673-9907 Risk Trak for Project Risk Management $3,000 xxxxxxxx x W Rohbe Inc. 410-715-0663 RSAS (Rohbe Suppliers Analysis System) $6,500 x x x x x W Roth-Donleigh 949-364-5907 ISO 9000 Quality Assurance Manual $249 xxxxxxxxxxxxxxxxxxxxWD Ryan Enterprise 760-249-5248 ISO 9000 Software & Workbook $99 xxxxxxxxxxxxxxxx MWD More ISO 9000 Software Combo $33 x x x x x WD Software Productivity Centre Inc. 604-662-8181 ISOplus $1,199 x W Software Technology 931-537-6181 Advanced Gage Control 8.0 $675 x X W

92 Quality Digest/January 2000 Mac ISO 9000 Software Windows DOS Buyers Guide Unix OS/2 VAX

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19 Telephone Price 4.20 Sun Advanced Preventive Maintenance 7.0 $675 x x W Advanced Supplier Control 8.0 $675 x x x W SPSS Inc. 312-651-3000 allCLEAR $395 x x W Gage Manager $895 x x x x x x x W Q Analyst $695 x x x x W SSI Consulting Group 724-832-8440 Statimate-II SPC $495 xD Stat-Ease Inc. 612-378-9449 Design-Ease Software $395 xW Design-Expert Software $995 xW StatSoft Inc. 918-749-1119 STATISTICA xxW Statware Inc. 541-753-5382 Statit $395+ xWU Stephen Computer Services Inc. 248-960-3535 Datalyzer 9000 $695 xD Datalyzer Spectrum $995+ xW SPC Quickie98 $249 xW Stochos Inc. 518-372-5426 Quality Management Shop-Floor Data Collection $99,999+ xxxxxxxxxxxxxxxxxxxxW Symbiotic Systems Corp. 303-448-9502 QC Manager $595+ x x x x xxxxxxx xxx xW TAL Technologies Inc. 215-763-7900 B-Coder Pro $395 x x W DOS Wedge Pro $295 xxxx D Software Wedge $159+ xxxx WD TCP Wedge $495 xxxx W WinWedge 1.2 $199 xxxx W WinWedge 32 Pro $495 xxxx W Tescina Inc. 510-713-8001 Pocket Log Software $795 x x W Total Quality Engineering Inc. 619-748-2916 Hoshin Planning 1.3 $195 x x x W Trackware Inc. 408-255-3058 QSTracker $250 x x x x x x MW Tree-Master 613-820-0410 Tree-Master for Handling Logic Trees $200+ x xW User Solutions Inc. Resource Manager 2000 for Excel $3,200 x x x x W Spreadsheet QC $149 x x MWD Vantek Corp. 716-743-0377 Calibration Control System $1,000+ x x x x W Verax Systems 716-248-3050 Verax SPC Suite $1,250 x xxxxx x xW Zontec Inc. 513-648-0088 Synergy 2000 Call x x W Synergy EQM $6,000+ x x x W Synergy Gold $1,495+ x x x W Time Saver for Windows $495 x x W

Quality Digest/January 2000 93 2000 Quality Sourcebook

Simply ISO 9000 provides a means for offered include: calibration standards, managers and employees to understand the piston gages/deadweight testers, con- ISO 9000 Software Directory requirements of ISO 9000. Screen text, trollers/calibrators, mass-flow standards, narration, graphics and questions-and- metrology software, calibration services, Advanced Systems & Designs Inc. Bywater Inc. answers reduce each quality system training courses and installation services. 1100 Owendale, Suite J 2 Stamford Landing element to its bare bones. Digital Quality Systems Troy, MI 48083 Stamford, CT 06902 The Crosby Co. 1582 Woodhaven St. Ph. 248-689-4800 Fax 248-689-8811 Ph. 203-973-0344 Fax 203-973-0345 564 Crescent Blvd. Wheaton, IL 60187 www.asdspc1.com www.bywater-consulting.com Glen Ellyn, IL 60137 Ph. 630-510-7529 Fax 630-510-7634 ASD sells a “complete SPC solution,” Bywater is one of the leading consulting Ph. 888-427-6729 Fax 630-790-1768 www.dqsnet.com which consists of SPC 1+ Realtime data companies totally dedicated to helping www.qualitynews.com Digital Quality Systems sells software for collection and analysis software and Anova organizations manage change and bring industry. (our Design of Experiments Taguchi about sustainable business improvement. Document Control Systems Inc. Methods software). The SmartCable Single Through our commitment to client 6322 South 3000 East, Suite G50 and GageMux Multiple input gage inter- relationships and our skills and knowledge Salt Lake City, UT 84121 faces connect any gage to any software. transfer, we provide consulting and Ph. 800-825-9117 Fax 801-942-7088 Altegra training services to all industry sectors. www.mastercontrol.com 1114 Cathedral Lane CEBOS Ltd. CyberMetrics Corp. MASTERControl document control Norristown, PA 19403 24567 Northwestern Highway, Suite 500 12900 Hall Road, Suite 435 software provides the electronic routing Ph. 888-306-8405 Fax 610-539-4225 Southfield, MI 48075 Sterling Heights, MI 48313 and approval to manage and control www.spc4mfg.com Ph. 248-357-1844 Fax 248-357-1846 Ph. 800-777-7020 Fax 810-726-7677 documents, enhance corporate change Altegra develops state-of-the-art, www.cebos.com www.cybermetrics.net processes, and notify those affected by customizable SPC software for manu- CEBOS Ltd. offers a single software With more than 10,000 users worldwide, change. MASTERControl, for FDA/GMP facturing. In addition to standard SPC, we package that covers all 20 elements of the CyberMetrics is the leading developer of regulated companies, addresses the use advanced process-control expert rules ISO 9000 and QS-9000 standards. MQ1 is quality-related software packages electronic signature and document security for preventing defects in real time. designed and written in Microsoft Access including GAGEtrak Calibration and Gage requirements of 21CFR part 11 of the FDA American Quality Systems Inc. and utilizes open database construction. R&R, calibration label kits, SCRAPtrak GMP. P.O. Box 618 This tool has been proven to significantly Defect & Scrap Analysis, SUPPLIERtrak DOES Institute Howell, MI 48843 reduce the time and costs of implementing SQA, metrology training CDs, GD&T 519 Deacon Blvd. Ph. 800-776-3090 Fax 517-545-0399 and maintaining quality management training CDs and GD&T symbol fonts. Winston-Salem, NC 27105 www.aqsinc.com systems. Datachem Software Inc. Ph. 800-236-3637 Fax 336-723-5109 Certified Measurements Inc. 222 Turnpike Road, Suite 2 www.does.org 510 N. Houston Lake Blvd. Westborough, MA 01581 DOES Institute is a nonprofit organization Centerville, GA 31028 Ph. 800-377-9717 Fax 508-366-5278 that distributes educational and training Ph. 800-525-0408 Fax 912-953-2688 www.certistep.com materials for DOE, TQM, SPC, QFD, ISO www.cmi-labs.com Datachem produces computer and Web- 9000, SQC, statistical training and quality An A2LA-accredited, full-service calibration based training to help professionals management. Media include CD-ROMs, Applied Statistics Inc. lab serving the Southeast for 19 years. In prepare for their CQE, CQM, CQA, CQT videotapes, books and multimedia disks. 2055 White Bear Ave. addition, we have developed the BenchTop and CMI exams. The software provides the We also conduct in-house seminars on St. Paul, MN 55109 Laboratory Management Software de- user with exam-level questions, answers statistical methods, SPC and DOE. Ph. 800-207-5631 Fax 651-773-4930 signed specifically for the calibration lab. and full explanations covering all modules Dwight D.I.C. Inc. www.appliedstatistics.com CFM Inc. of the exams. Individual, site and corporate P.O. Box 909 SPC software solutions for management, P.O. Box 353 license agreements are available. Lyndhurst, NJ 07071 engineering and operations. Applied Stats Bedford, MA 01730 Ph. 800-635-2910 Fax 201-438-0594 is a Microsoft-certified solution that Ph. 800-647-1708 Fax 781-275-7008 www.dwightdic.com provides full real-time data collection and www.teamflow.com Dwight D.I.C. Inc. is an ISO-9002 certified SPC charting capabilities. Enterprise CimWorks GageTalker Corp. DataNet Quality Systems company that can provide various Monitor provides networked monitoring of 11415 N.E. 128th St. 24567 Northwestern Highway, Fourth Floor calibration services for all your calibration Applied Stats workstations and alarm Kirkland, WA 98034 Southfield, MI 48075 needs. We offer on-site calibration as well notification. Ph. 800-955-7100 Fax 425-820-0437 Ph. 248-357-2200 Fax 248-357-4933 as calibration in a controlled environment. Axion Corp. www.cimworks.com www.winspc.com Dynamic Soft Analysis Inc. 100 Mill Plain Road, Third Floor CimWorks GageTalker provides flexible WinSPC is the world’s premier 5001 Baum Blvd., Suite 656 Danbury, CT 06811 hardware, software and service products enterprisewide, real-time SPC software. Pittsburgh, PA 15213 Ph. 888-235-9500 Fax 203-792-8005 that enable manufacturers to monitor and WinSPC, winner of the first ISA Ph. 412-683-0161 Fax 412-683-3641 www.axionsoft.com control the performance of their production President’s Award for most innovative www.betasoft-thermal.com Axion Corp. provides software, training equipment and products during the manu- technology, offers Web-based distribution Engineered Work Systems Inc. and consulting services to help organi- facturing process. of all quality data. WinSPC also features 145 S. Livernois, Suite 294 zations improve performance and produc- Conmark Systems Inc. closed-loop control, OPC and OLE Rochester, MI 48307 tivity. Axion’s 4TQ Toolkit consists of a 1351 Oakbrook Drive, Suite 120 automation, ISO/QS/FDA audit trails, Ph. 248-652-7588 Fax 248-652-7363 series of software tools for documentation, Norcross, GA 30093 concurrent license usage, multi-lingual www.rochester-hills.com/ews management, dissemination and analysis of Ph. 770-449-9416 Fax 770-449-8447 interfaces, and simultaneous collection of EPC Identification Systems Inc. business processes for a variety of end-uses www.conmark.com multiple parts or processes. 2351 Circadian Way such as ISO 9000, QS-9000, AS9000, TQM, QIS is a high-performance, businesswide Delcam International Inc. Santa Rosa, CA 95407 ISO 14000, safety management and BPR. distributed data management system that 3270 Electricity Drive Ph. 707-575-3336 Fax 707-575-3337 Blue Mountain Quality Resources Inc. provides a “single window” view of Windsor, ON N8W 5J1, Canada www.epc1.com 208 W. Hamilton Ave. process, product, quality and environ- Ph. 519-974-8088 Fax 519-974-8170 State College, PA 16801 mental data with extensive facilities to www.delcam.com Ph. 800-982-2388 Fax 814-234-7077 capture data through keyboard entry or DH Instruments Inc. www.coolblue.com automatically with interfaces. The built-in 1905 W. 3rd St. Designed to meet ISO 9000 and QS-9000 applied statistical capabilities turns data Tempe, AZ 85281 standards, Calibration Manager 3.0 into information to provide facts for Ph. 480-967-1555 Fax 480-968-3574 EtQ Inc. combines a powerful database and report decision making at all levels. www.dhinstruments.com 399 Conklin St., Suite 208 writing capabilities to assist users in Creatively Simple Solutions Inc. DH Instruments provides superior Farmingdale, NY 11735 maintaining the full cycle of calibration One Research Drive calibration solutions through innovative Ph. 800-354-4476 Fax 516-293-0784 management. Features include electronic Dartmouth, NS B2Y 4M9, Canada technology, first-rate service and www.etq.com signature, auto-reminder, OLE links, and Ph. 888-743-8476 Fax 902-465-3841 uncompromising metrological integrity. EtQ Solutions is a proven solution for satellite and calibrator tie-in modules. www.creatively-simple.com Pressure and flow products and services automating ISO 9000, QS-9000 and ISO

94 Quality Digest/January 2000 2000 Quality Sourcebook/ISO 9000 Software Directory

14000. EtQ Solutions is customizable GOAL/QPC and problem solving to meet customer’s Imageers Inc. without programming, links to other 2 Manor Parkway needs, such as the Deming transformation, 19 Grand Ave. databases, offers data consoli-dation from Salem, NH 03079 six sigma, and ISO 9000 or QS-9000. New Haven, CT 06513 multiple databases and can perform data Ph. 603-890-8800 Fax 603-870-9122 Ph. 888-257-7430 Fax 203-624-1124 charting. www.goalqpc.com www.imageers.com Experience In Software Inc. Our leading product line, The GOAL/QPC IMAS Corp. 2000 Hearst Ave. Memory Jogger System, focuses on 675 Tollgate Road, Suite P Berkeley, CA 94709 specific functional areas such as strategic Elgin, IL 60123 Ph. 800-678-7008 Fax 510-644-3823 planning, problem solving, project Ph. 847-608-7566 Fax 847-608-7848 www.projectkickstart.com management, new product development, Harpco Systems Inc. www.imasltd.com Project KickStart is the fastest, easiest way ISO 9000, creativity, total quality 28056 Oakland Oaks Court InControl Technologies Inc. for anyone to brainstorm, plan and management and teams. Wixom, MI 48393 3845 F.M. 1960 W. Suite 318 schedule projects. Includes Gantt chart and H & H Servicco Corp. Ph. 248-374-1718 Fax 248-374-0022 Houston, TX 77068 “hot links” to Microsoft Project, Word and P.O. Box 9340 www.harpcosystems.com Ph. 281-580-8892 Fax 281-280-8853 Excel. Free trial at our Web site. North St. Paul, MN 55109 Harpco Systems provides software, www.incontroltech.com Fluke Corp. Ph. 651-777-0152 training and consulting for meeting QS- Independent Quality Labs Inc. P.O. Box 9090 www.samplingplans.com 9000 requirements. Quality Plus software 332 Canonchet Road Everett, WA 98206 With this software, you can easily develop includes DFMEA, PFMEA, control plans, Rockville, RI 02873 Ph. 800-443-5853 Fax 425-356-5116 statistically valid sampling plans. Our Web DVP&R, problem solving, training, audits, Ph. 401-539-8510 Fax 401-539-0572 www.fluke.com site supports potential customers with purchasing, quality records, document www.iqlinc.com Geer Mountain Software Corp. tutorials on sampling, discussion forums control and much more. IndySoft Corp. 104 Geer Mountain Road and “best practices” pages. Typical The Harrington Group Inc. 355 Woodruff Road #102 South Kent, CT 06785 customers are quality engineers, auditors, 576 N. Semoran Blvd. Greenville, SC 29607 Ph. 860-927-4328 Fax 860-927-1614 scientists and managers. Orlando, FL 32807 Ph. 864-627-8858 Fax 603-754-9531 www.geerms.com Harold S. Haller & Co. Ph. 800-476-9000 Fax 407-382-6141 www.indy-soft.com Stat::Fit statistically fits your data to the 24803 Detroit Road, Suite 7 www.harrington-group.com Infinium Software Inc. most useful analytical distribution. The Cleveland, OH 44145 The Harrington Group has gained a 25 Communications Way Auto::Fit function automatically fits Ph. 440-871-6597 Fax 440-871-1182 reputation for designing sophisticated Hyannis, MA 02601 continuous and discrete distributions and www.haroldhaller.com/ software applications and providing Ph. 508-778-2000 Fax 508-775-3764 provides relative comparisons between Haller & Co. shows managers how to exceptional customer service. We provide www.infinium.com distribution types. The Export function improve quality, productivity, competitive more than a dozen products to our Infinium’s Web-enabled software allows translates the fitted distribution into position and profitability. Haller & Co. customers worldwide. Harrington Group organizations to optimize business specific forms for simulation software. The teaches new skills, introduces methods to software is designed to help business performance by improving and innovating distribution viewer allows interactive change beliefs, and identifies problems and professionals and workgroups organize operational processes, managing and display of distributions. their causes through statistical analyses. data to achieve maximum productivity. motivating their workforce, and exceeding Our associates deliver consulting, training customer expectations.

Circle No. 29 or visit www.qualitydigest.com Quality Digest/January 2000 95 2000 Quality Sourcebook/ISO 9000 Software Directory

Insite Technology Group Inc. Intuitive Manufacturing Systems Inc. Ph. 519-767-1061 Fax 519-836-4431 7055 Engle Road, Building 5 12131 113th Ave. N.E., Suite 200 www.labtronics.com Cleveland, OH 44130 Kirkland, WA 98034 Labtronics Inc. develops scientific software Ph. 800-446-8665 Fax 440-826-3431 Ph. 877-549-2149 Fax 425-814-0195 to automate various analytical processes Minitab Inc. www.insite-inc.com www.mrp9000.com within a laboratory. Our products range 3081 Enterprise Drive InTechnology Corp. Intuitive Manufacturing Systems develops from very simple data collection programs State College, PA 16801-3008 4575 Hilton Parkway, Suite 100 fully integrated ERP software for discrete to fully robotic hardware and software Ph. 800-488-3555 Fax 814-238-4383 Colorado Springs, CO 80907 manufacturers. MRP9000 enables small- to systems that prepare and analyze samples. www.minitab.com Ph. 719-531-9680 Fax 719-531-5702 medium-sized manufacturers to manage Lilly Software Associates Inc. MINITAB is an easy-to-use, www.intechnology.com their entire operation, including 500 Lafayette Road comprehensive statistics package used for Integral Solutions Inc. accounting, quoting, inventory and work Hampton, NH 03842 teaching statistics and for process 222 E. Fourth St. order control, shop floor control, location/ Ph. 603-926-9696 Fax 603-926-2904 improvement in business and industry. Royal Oak, MI 48067 lot tracking, RMA, and engineering change www.lillysoftware.com Software includes free technical support Ph. 248-543-6040 Fax 248-543-2882 orders. Visual Quality consists of 16 fully and extensive documentation. On-site and www.integsolutions.com integrated modules, which address quality public training is available. Features Intelex Technologies Inc. issues such as contact management, vendor include descriptive statistics, EDA, 93 Skyway Ave., Suite 206 contact, employee development, document ANOVA, regression, time series, SPC, Etobicoke, ON M9W 6C7, Canada management, process management, PDM, DOE, nonparametrics, macro language, Ph. 800-387-4019 Fax 416-679-0168 PDM+, Audit, PPAP, APQP, preventive spreadsheet-like data editor and www.intelex.com IQS Inc. maintenance, gage management, presentation graphics. Intelex developed the ISOsoft suite of 19706 Center Ridge Road inspection, vendor performance, SPC+ and Moore Measurement Solutions software products for ISO 9000 and ISO Cleveland, OH 44116 cost of quality. 74 Northwest Drive 14001 implementation and management. Ph. 800-635-5901 Fax 440-333-3752 Plainville, CT 06062 ISOsoft was developed to guide an www.iqs.com Ph. n/a Fax 860-747-4988 organization through the process of IQS is a highly integrated quality www.moore-solutions.com/mms implementing and managing ISO 9000 and information system that assists in ISO Lyle-Kearsley Systems Moore Measurement Solutions is a leading ISO 14001. Complete with a gap analysis 9000, QS-9000 and ISO 14001 7800 Donegan Drive supplier of precision dimensional module, reference library and management compliance. Integrated with ERP systems. Manassas, VA 20109 measurement systems for manufacturing section for each element. Includes document control, inspection/ Ph. 800-772-7978 Fax 703-393-2211 industries. We offer a complete line of Interax Group Inc. SPC, gage and preventive maintenance, www.infinityqs.com electronic gaging systems and SPC 75 Lavinia Ave., Suite 128 PPAP/APQP, FMEA/control plans, Lyle-Kearsley Systems, with a global products, as well as modular and custom- New Glasgow, NS B2H 1N5, Canada nonconformances/corrective actions, network of regional offices, partners and designed fixtures. Ph. 902-485-1770 Fax 902-485-6058 supplier management/ratings, training/ distributors, provides world-class products Murphy Software www.interaxgroup.ns.ca skills/project teams, audits, and quality and services to all companies striving to 29209 Northwestern Highway #697 Intercim costs. improve their internal quality standards. Southfield, MI 48075 501 E. Highway 13 ISO-Online Each of our products and services takes Ph. 248-351-0900 Fax 248-351-0906 Burnsville, MN 55337 60 Parkridge Drive #8 advantage of leading-edge technologies www.murphysoftware.com Ph. 612-894-9010 Fax 612-894-0399 San Francisco, CA 94131 and methods to ensure our clients’ NCSS www.intercim.com Ph. 415-648-9318 Fax 603-372-7810 continued success in their marketplace. 329 North 1000 East Intercim provides integrated factory-floor www.iso-online Management Software International Kaysville, UT 84037 information management solutions. 92 Montvale Ave. Ph. 800-898-6109 Fax 801-546-3907 Intercim’s component-based suite covers Stoneham, MA 02180 www.ncss.com the critical areas of manufacturing and Ph. 781-279-1919 Fax 781-279-2929 New Learning Systems hosts a full range of professional services JBL Systems Inc. www.msixpert.com 19964 Winter Lane for the design and implementation of an 51410 Milano Drive Martin Instrument Saratoga, CA 95070 integrated information-management Macomb, MI 48042 11965 12th Ave. S. Ph. 408-867-1828 Fax 408-867-8665 system. Ph. 810-677-6700 Fax 810-677-5700 Burnsville, MN 55337 www.newlearningsystems.com International ISO Group Inc. www.jblsys.com Ph. 800-964-2102 Fax 800-987-9161 PC-based Quality Tools Training Toolkit— 11405 Sebring Drive JBL Systems is a leading provider of www.martininstrument.com better results at a lower cost. Award- Cincinnati, OH 45240 quality and maintenance management Calibration and repair services winning Q-Skills provides companywide, Ph. 800-476-3066 Fax 513-851-5881 software. Since 1985, JBL has been dimensional, electronic, force, torque, consistent training and team support in www.qs-iso9000.com providing solutions to help companies pressure, vacuum, temperature, humidity, successfully applying the quality tools. Use Providers of ISO 9000, QS-9000, TE manage multiple jobs with limited inspection, testing, training. Sales of new new Toolkit to create flowcharts with time/ Supplement and ISO 14001 training and resources. JBL provides software for and used test, measuring, calibration costs/subprocesses/automatic document consulting services and software solutions. multiple platforms, technical services equipment and EnGage calibration generation; create Survey (with e-mail, Documentation, document control and support, customization, data transfer, management software. online or paper) Control Charter. Free master list creation. The Container consulting and training. Visit our Web site Mesa Systems Guild Inc. demo. TRACKER tracks returnable containers and to download actual working programs. 60 Quaker Lane Nextpoint Systems Inc. helps clients meet element 4.7 of QS-9000. Kavon International Inc. Warwick, RI 02886 940 Saratoga Ave., Suite 100 International Metrology Systems Inc. 12275 Bean Road Ph. 401-828-8500 Fax 401-828-9550 San Jose, CA 95129 37100 Plymouth Road Chardon, OH 44024 www.mesasys.com Ph. 408-615-7193 Fax 408-615-0272 Livonia, MI 48150 Ph. 888-637-9598 Fax 440-286-9510 Micro Steps www.nextpointsi.com Ph. 734-591-3800 Fax 734-591-3850 www.kavon.com 12908 Biscayne Cove Nutek Inc. www.virtual-dmis.com Kavon International provides turnkey Del Mar, CA 92014 3829 Quarton Road IMS provides a range of CMM machines service to its clients seeking certification to Ph. 800-548-1022 Fax 858-792-0012 Bloomfield Hills, MI 48302 for lab and shop-floor use. Combined with the quality system requirements. We www.microsteps.com Ph. 248-540-4827 Fax 248-540-4827 its Virtual-DMIS CAD-based software prepare the required documentation for VizQ software tracks quality activities— www.rkroy.com product, IMS solutions enable seamless clients’ approval and guarantee teams, projects and meeting progress, Nutek Inc. specializes in training and integration of measured data with design certification with the registrar’s first visit. training activities, and skill path implementation of design of experiments information. Virtual-DMIS can also be Kurt Manufacturing Co. performance. All quality information is using the Taguchi approach for the retrofitted to any installed manual or DCC 2130 107th Lane N.E. available on your PC and via the Quality manufacturing industries. Also offers CMM, regardless of brand. Minneapolis, MN 55449 Banner on your company’s Internet site—a Qualitek-4 software. Interspan Inc. Ph. 800-343-9884 Fax 612-784-6055 quality calendar on your site that lets Oak Software Inc. 30 N. River Road, Suite 102 www.kurt.com everyone know about scheduled training, P.O. Box 400 Des Plaines, IL 60016 Labtronics Inc. upcoming meetings and agendas, plus Indian Rocks Beach, FL 34635 Ph. 800-235-3434 Fax 847-803-8877 546 Governors Road individual training information available to Ph. 727-596-0262 Fax 727-593-0204 www.infovisioninc.com Guelph, ON N1K 1E3, Canada employees and their supervisors. www.oaksoftware.com

96 Quality Digest/January 2000 2000 Quality Sourcebook/ISO 9000 Software Directory

Oak ISO Organizer is a complete word management) and Quality Workbench processor and document management Professional (software for document system designed for the needs of control audits, employee profiles and companies working on ISO 9000 nonconformities). certification. Users are enrolled into the Precision Metrology Oak ISO Organizer by department and 7350 N. Teutonia Ave. authority level. Some users may view Milwaukee, WI 53209 documents for specified departments, Ph. 414-351-7420 Fax 414-351-7429 others may print, change or approve www.precisionmetrology.com changes. A complete audit trail is Primary Data maintained of all document usage and 2007 Binns Court changes. San Luis Obispo, CA 93401 OMNEX Ph. 805-541-8696 Fax 805-541-8697 3025 Boardwalk, Suite 120 www.primaryspc.com Ann Arbor, MI 48108 Primary SPC provides real-time data Ph. 734-761-4940 Fax 734-761-4966 acquisition and complete SPC reporting www.omnex.com and monitoring. Specialized routines for Patton & Patton Software Corp. bottlers and packaging are available. 3815 N. Oracle Road Customization and source code are Tucson, AZ 85705 available for a negotiated fee. Ph. 800-525-0082 Fax 520-888-2937 Process Integrity Inc. www.patton-patton.com 5840 W. I-20, Suite 150 Pilgrim Software Inc. Arlington, TX 76017 P.O. Box 340250 Ph. 817-561-6600 Fax 817-315-6351 Tampa, FL 33694 www.processintegrity.com Ph. 813-915-1663 Fax 813-915-1948 Process Integrity’s Process-Oriented www.pilgrimusa.com Activity-Based Measuring and Monitoring Pilgrim Software provides ISO 9000- System is designed to integrate with compliant enterprise quality management existing ERP/MRP systems and monitor (EQM) solutions. Pilgrim’s modular any kind of process, bringing it under Q&MIS suite covers all modern business control or into compliance. and manufacturing processes, including The Product Integrity Co. gage calibration management, supplier and 49 The Laurels internal process quality management, and Enfield, CT 06082 preventive asset maintenance. Ph. 860-749-8967 Fax 860-749-8967 The Pister Group Inc. Project Assistants Inc. 550 Eglinton Ave. W. 2503 Silverside Road, Suite 200 Circle No. 30 or visit www.qualitydigest.com Toronto, ON M5N 3AB, Canada Wilmington, DE 19810 Ph. 905-886-8470 Fax 905-764-6405 Ph. 302-529-5700 Fax 302-529-7035 www.pister.com www.projectassistants.com Our quality system software modules Proquis Inc. address key elements of ISO 9000 and QS- 3158 River Road, Suite 36 9000. Modules include gage control, SPC, Des Plaines, IL 60018 document control, audit management, Ph. 847-768-6630 Fax 847-768-6921 corrective action, preventive maintenance www.proquis.com and employee training log. Proquis 9000 is probably the most Pleiades International Inc. comprehensive quality and business 16535 U.S. 31 N. management software available today. Westfield, IN 46074 Proquis covers all areas of ISO 9000, QS- Ph. 800-816-0110 Fax 317-867-2299 9000 and ISO 14000 and many other www.pleiadesintl.com business requirements. Proquis has full Pleiades offers special documentation and document management, no restrictions on database packages for implementation type of document, a contact manager, assistance to small businesses. complaint management, complete vendor, PowerWay Inc. gage, equipment control and much more. 6919 Hillsdale Court ProSoft DataBases Indianapolis, IN 46250 874 Hansmore Place Ph. 800-964-9004 Fax 317-598-1740 Knoxville, TN 37919 www.powerway.com Ph. 800-788-2089 Fax 423-470-4861 PowerWay offers integrated, automated ProStyle Software Inc. software and consulting solutions designed #110-2465 Beta Ave. to reduce time and costs associated with Burnaby, BC V5C 5N1, Canada maintaining an ISO 9000, QS-9000 or ISO Ph. 604-320-0611 Fax 604-299-6280 14000 compliant quality management www.prostyle.com system, including writing quality policies, ProStyle Software Inc. makes ZeroDefect, procedures and instructions; document a corrective/preventive action system that control; internal auditing; corrective can also be used for project management, action; APQP; SPC; and more. new product development and risk PQ Systems Inc. management—in fact, we’ll help you be 10468 Miamisburg-Springboro Road more effective in dealing with any type of Miamisburg, OH 45342 issue. Simple, secure and easy to use. Ph. 800-777-3020 Fax 937-885-2252 Purchasing Solutions www.pqsystems.com 2431 N.W. 160th Ave. Our full array of products and services Beaverton, OR 97006 includes SQCpack (software for statistical Ph. 503-617-1525 Fax 503-617-1629 process control), GAGEpack 2000 www.ps.to (software for gage calibration First Rate evaluates supplier performance

Circle No. 31 or visit www.qualitydigest.comQuality Digest/January 2000 97 2000 Quality Sourcebook/ISO 9000 Software Directory

based on its ability to meet your Quality Measurement Systems Corp. confidence intervals, assessing standard SSI Consulting Group requirements. First Rate determines the 1675 N. Wayneport Road errors and more. Resampling Stats is a 139 S. Pennsylvania Ave. total cost associated with each supplier’s Macedon, NY 14502 powerful tool to conduct repeated Greensburg, PA 15601 performance. It generates supplier report Ph. 800-234-2348 Fax 315-986-2115 simulations (including bootstrap) with Ph. 724-832-8440 Fax 724-832-8485 cards, letters, graphs and supplier analysis www.qmscorporation.com data, calculate test statistics, and analyze www.ssicg.com reports that have proven to be effective in Manufacturer of hardware and software and view the results. Our technology group specializes in the improvement of supplier performance. designed for the collection and analysis of RFF Electronics software development for manufacturing QIS & Associates of Canada data on a statistical process control basis. 1053 Banyan Court and quality assurance applications 30 Brown St. Product includes Genesis Data Collectors Loveland, CO 80538 including data acquisition, presentation Barrie, ON L4N 7V4, Canada and Anstat for Windows software. Ph. 970-663-5767 Fax 970-669-4889 and real-time process control. Ph. 705-733-2044 Fax 705-733-3019 Quality Systems Integrators www.rff.com Stat-Ease Inc. We specialize in document and data control P.O. Box 91 RFF publishes RFFlow, a software 2021 E. Hennepin Ave., Suite 191 and internal auditing services. Eagle, PA 19480 program for creating a wide variety of Minneapolis, MN 55413 QSoft Solutions Corp. Ph. 800-458-0539 Fax 610-458-7555 flowcharts,organization charts, quality Ph. 800-801-7191 Fax 612-378-2152 P.O. Box 556 www.qsi-inc.com systems/ISO 9000 charts and other www.statease.com East Rochester, NY 14445 TMS combines training and document diagrams. Stat-Ease Inc. offers statistical software, Ph. 800-669-9701 Fax 716-264-9702 management into one easy-to-use product Ringwood Software Inc. training and consulting on DOE. Stat- www.qsoftguide.com that provides notification of document 59 Stiles Road, Suite 205 Ease’s two DOE packages include Design- The Respond software system documents, changes, electronic signatures and Salem, NH 03079 Ease software for finding breakthrough tracks and analyzes corrective actions. automatic updating of training records; Ph. 800-949-6753 Fax 603-894-4483 factors and Design-Expert software for Reduce turnaround time with immediate improves communications; and maximizes www.ringwood.com optimization or products or processes. access to critical information. Save hours resources. Word-processing documents, Ringwood develops and provides the StatSoft Inc. of time producing customized letters, drawings, flowcharts and other file types market-leading online documentation 2300 E. 14th St. charts and reports, even 8Ds. Respond also stay in their exact format and location. software package, Trove for Manuals. Tulsa, OK 74104 tracks complaints, return authorizations TMS features an indexing system. Trove takes documents directly from your Ph. 918-749-1119 Fax 918-749-2217 and any customer issues. word processor of choice and provides a www.statsoft.com QT Associates walk-up-and-use distribution and delivery StatSoft Inc., founded in 1984, is now one P.O. Box 4298 system on every major platform. of the largest developers of enterprise and Davidson, NC 28036 Quality Systems International Risk Services & Technology single-user software for data analysis, Ph. 800-274-7380 Fax 800-396-5305 125 Hartwell Ave. 17 Old Nashua Road #6 knowledge discovery, strategic information QTech Systems Inc. Lexington, MA 02421 Amherst, NH 03031 delivery/sharing, quality control/ 10200 Valley View Road, Suite 153 Ph. 781-862-9002 Fax 781-862-9003 Ph. 603-673-9907 Fax 603-673-9913 improvement and decision support. Minneapolis, MN 55344 www.qualitysys.com www.risktrak.com StatSoft’s widely recognized STATISTICA Ph. 888-232-6900 Fax 612-941-7768 QSI is an ISO 9001-registered company Rohbe Inc. software has received the highest rating in www.qtech.com raising the standards with its integrated P.O. Box 83 every independent comparative review QTech Systems provides ISO 9000 software for achieving/maintaining Simpsonville, MD 21150, USA since its first release in 1993. software solutions. The ISOPoint 9000 compliance with ISO 9000/QS-9000. Our Ph. 410-715-0663 Fax 410-715-0685 software consists of modules for ISO 9000 online communication tool minimizes the www.rohbe.com startup assessments (gap analysis), cost of achieving and maintaining Roth-Donleigh employee training, record keeping and registration continuously. It eliminates 29002 La Carreterra document writing, and document control. labor-intensive document processing tasks, Laguna Niguel, CA 92677 Qualitron Systems Inc. provides real-time tracking, simplifies Ph. 949-364-5907 Fax 949-364-5907 71 Park Drive document storage/retrieval and improves Our complete ISO 9000 Quality Assurance Statware Inc. Troy, MI 48083 internal communication. Manual covers every aspect of a total 257 S.W. Madison Ave. Ph. 248-616-8001 Fax 248-616-8016 Quality Technology Co. quality program including all the Corvallis, OR 97333 www.qualitron-sys.com 635 E. Remington Road, Unit D procedures required by ISO 9000 as well Ph. 800-478-2892 Fax 541-758-4666 Qualitron Systems manufactures industrial Schaumburg, IL 60173 as procedures required by FDA GMP and www.statware.com automation hardware and software, Ph. 847-884-1900 Fax 847-884-7280 MIL standards. Statware offers a dynamic statistical specializing in turnkey SPC data-collection www.qtcom.com Ryan Enterprise quality improvement strategy that can systems. Our product line includes industrial Raosoft Inc. P.O. Box 3100 fundamentally change the way your computers and SPC workstations, custom 6645 N.E. Windermere Road Wrightwood, CA 92397 enterprise approaches the issue of ensuring automated gaging systems, gage interfaces, Seattle, WA 98115 Ph. 760-249-5248 Fax 760-249-3538 quality products and services. LVDT interfaces, LVDT probes, SPC Ph. 206-525-4025 Fax 206-525-4947 www.ryanqc.com Organizations worldwide use Statware’s software, gage tracking and calibration, gage www.raosoft.com Software Productivity Centre Inc. SPC/SQC solutions for e-business, R&R, and DOE software. Raosoft Inc. publishes software for writing 1122 Mainland St., Suite 460 application development, and Quality America Inc. electronic questionnaires and surveys and Vancouver, BC V6B 5L1, Canada enterprisewide quality improvement. 7650 E. Broadway, Suite 208 obtaining customized analysis and reports Ph. 604-662-8181 Fax 604-689-0141 Statware’s related consulting, education Tucson, AZ 85710 after data collection. www.spc.ca and support services ensure a cost-effective Ph. 800-722-6154 Fax 520-722-6705 Relex Software Corp. Software Technology solution. www.qualityamerica.com 540 Pellis Road 3310 Norfolk Drive Stephen Computer Services Inc. Quality America offers software for Greensburg, PA 15601 Cookeville, TN 38506 1857 W. Maple Road E. statistical process control, ISO 9000/QS- Ph. 724-836-8800 Fax 724-836-8844 Ph. 931-537-6181 Fax 931-537-6813 Walled Lake, MI 48390 9000, gage calibration/analysis and DOE. www.relexsoftware.com Provides quality control (gage calibration/ Ph. 248-960-3535 Fax 248-960-3539 Quality Calibration Service Inc. The Relex Reliability Prediction Software gage study and supplier tracking) and www.datalyzer.com 10205 W. Greenfield Ave. calculates MTBF (mean time between preventive maintenance software. Gage Stochos Inc. West Allis, WI 53214 failures) per MIL-HDBK-217, Bellcore, study software includes R&R, linearity, 14 N. College St. Ph. 414-256-8900 Fax 414-256-8911 Telcordia, and mechanical reliability stability, attribute, etc. Schenectady, NY 12305 www.qualitycalibration.com handbooks. Also available are RBD, SPSS Inc. Ph. 800-426-4014 Fax 518-372-4789 A full-service metrology laboratory FMEA, FMECA, fault tree, maintainability 233 S. Wacker Drive www.stochos.com offering gage management software and life cycle cost analyses. Chicago, IL 60606 Stochos Inc. is a premier supplier of (GAGEtrak by Cybermetrics). Resampling Stats Inc. Ph. 800-543-2185 Fax 312-651-3668 software solutions for quality management Quality & Engineering Services 612 N. Jackson St. www.spss.com and shop-floor data collection, SPC/SQC P.O. Box 1004 Arlington, VA 22201 SPSS Inc. is a leader in business systems, and closed-loop process DeBary, FL 32713 Ph. 703-522-2713 Fax 703-522-5846 intelligence (especially data mining and improvement systems. The product line Ph. 407-668-1968 Fax 407-668-1919 www.resample.com customer relationship management). SPSS ranges from simple desktop solutions to www.qes9000.com Resampling Stats software uses simulation leads in: survey/market research, quality plantwide enterprise productions systems. and resampling for hypothesis testing, improvement and scientific research. Quality consulting is also available.

98 Quality Digest/January 2000 2000 Quality Sourcebook/ISO 9000 Software Directory

Symbiotic Systems Corp. database to store calibration data and generate due support services that implement a plantwide system 1625 Range St. calibration and gage inventory reports. integrating quality and manufacturing information. Boulder, CO 80301 Verax Systems, A Unit of Moore Measurement Zontec Inc. Ph. 800-459-8848 Fax 303-448-9519 Solutions 1389 Kemper Meadow Drive www.symbioticsys.com 18 Tobey Village Cincinnati, OH 45240 Symbiotic Systems is a leading provider of preventive Pittsford, NY 14534 Ph. 800-955-0088 Fax 513-648-9007 equipment maintenance, quality control, inventory and Ph. 800-568-7721 Fax 716-248-2928 www.zontec-spc.com employee scheduling software. Symbiotic Systems’ www.verax.com Zontec develops statistical process control software products include maintenance manager, one of the best- The Moore Measurement Solutions MPACS family is an designed for mission-critical plant computing across selling CMM preventive maintenance programs for a wide open-architecture, manufacturing solution that provides dispersed manufacturing locations. Zontec focuses on real- range of industries; FoodService BOSS, a complete suite of process measurement, analysis and control for the discrete time, production-based technology, integration with foodservice software tools; and SmartSite, a cutting-edge part manufacturing industry. The MPACS family corporate databases and ERP systems, automated data Internet service and development tool. seamlessly integrates diverse hardware, software and input, and comprehensive quality reporting. qd TAL Technologies 2027 Wallace St. Philadelphia, PA 19130 Ph. 800-722-6004 Fax 215-763-9711 www.taltech.com Tescina Inc. 793 Wasatch Drive Fremont, CA 94536 Ph. 510-713-8001 Fax 508-664-1257 www.tescina.com Total Quality Engineering Inc. 15997 Grey Stone Road Poway, CA 92064 Ph. 800-664-1940 Fax 858-748-0427 www.tqe.com Providing software, training, and consulting in quality engineering and quality management to improve organizational effectiveness. We specialize in the implementation of Hoshin planning and Web-based training. Products include Hoshin Planning 1.3 software and the Hoshin Handbook. Trackware Inc. 101 First Street, Suite 353 Los Altos, CA 94022 Ph. 408-255-3058 Fax 408-343-0174 www.trackware.com Trackware provides unique, powerful software for customers requiring ISO 9000 and FDA certification. Trackware solutions include packages for document control, training and corrective action. These packages are customizable and networkable with many powerful features. Tree-Master 8 Oberon St. Nepean, ON K2H 7X7, Canada Ph. 613-820-0410 Fax 613-820-3593 www.treemaster.on.ca Consulting, teaching and supply of computer programs for handling logic trees (fault trees, success trees). Designed for complex problems, especially those involving cooperation of specialists from diverse fields who don’t communicate well, have different understanding of priorities, or possess opposing ideas on what constitutes proper practices. User Solutions Inc. 11009 Tillson Drive South Lyon, MI 48178 Ph. 800-321-8737 Fax 248-486-6376 www.usersolutions.com The Resource Manager 2000 for Excel contains much of the functionality of high-end planning and scheduling systems, without the complexity and expense. An add-on for existing systems, or completely stand-alone. Features include finite capacity, costing and estimating, inventory management and MRP, purchasing and receiving, forecasting, production planning, routings, and more. Vantek Corp. 4621 Tonawanda Creek Road North Tonawanda, NY 14120 Ph. 716-743-0377 Fax 716-695-1992 www.vantek-corp.com Vantek produces Windows software for gage and test equipment calibration as well as data acquisition. Supports calibration tags and online procedures. Use our recall

Circle No. 32 or visit www.qualitydigest.comQuality Digest/January 2000 99 2000 Quality Sourcebook

Harpco Systems provides software, training and consulting for meeting QS- Document Control Software Directory 9000 requirements. Created Quality Plus software, a one-stop solution for your quality system requirements. Includes 3C Technologies Inc. CEBOS Ltd. offers a single software Document Control Systems Inc. DFMEA, PFMEA, control plans, DVP&R, 6834 Spring Valley Drive, Suite 202 package that covers all 20 elements of the 6322 South 3000 East, Suite G50 problem solving, training, audits, Holland, OH 43528 ISO 9000 and QS-9000 standards. MQ1 is Salt Lake City, UT 84121 purchasing, quality records, document Ph. 800-3C-SOLVE Fax 419-868-8993 designed and written in Microsoft Access Ph. 800-825-9117 Fax 801-942-7088 control and much more. www.3ctech.com and utilizes open database construction. www.mastercontrol.com The Harrington Group Inc. Customized training, consulting, This tool has been proven to significantly MASTERControl document control 576 N. Semoran Blvd. assessments and products for ISO 9000, reduce the time and costs of implementing software provides the electronic routing Orlando, FL 32807 QS-9000, TE Supplement, ISO 14000, and maintaining quality management and approval to manage and control Ph. 800-476-9000 Fax 407-382-6141 AS9000, workflow, TPM, lean systems. documents, enhance corporate change www.harrington-group.com manufacturing and six sigma. Top rated in- CIMNET Inc. processes, and notify those affected by Founded in 1991, the Harrington Group house and public workshops on 946 W. Penn Ave. change. MASTERControl for FDA/GMP has gained a reputation for designing implementation, documentation, internal Robesonia, PA 19551 regulated companies, addresses the sophisticated software applications and auditing (APQP, FMEA, R&M, etc.). Ph. 888-726-6638 Fax 610-693-5927 electronic signature and document security providing exceptional customer service. Software: “ISO/QS-9000 & TE Rapid www.cimnet-folders.com requirements of 21CFR part 11 of the FDA Today, we provide more than a dozen Start-Up Kits,” document control and CIMNET is one of the leaders in software GMP. products to our customers worldwide. records management. solutions for the manufacturing and job DOES Institute Harrington Group software is designed to American Calibration Inc. shop industry. CIMNET’s DNC 519 Deacon Blvd. help business professionals and 4203-G W. Lakeshore Drive Professional is a full 32-bit multitasking Winston-Salem, NC 27105 workgroups organize data to achieve Wonder Lake, IL 60097 software product that can communicate Ph. 800-236-3637 Fax 336-723-5109 maximum productivity. Ph. 815-344-9496 Fax 815-728-8076 with an unlimited number of CNC www.does.org Imageers Inc. www.amercal.com machines, CIMNET’s Folders allows your DOES Institute is a nonprofit organization 19 Grand Ave. Applied Automation Techniques Inc. ERP system to talk to your quality and that distributes educational and training New Haven, CT 06513 12640 W. Burleigh Road manufacturing execution system, and materials for Design of Experiments Ph. 888-257-7430 Fax 203-624-1124 Brookfield, WI 53005-3121 CIMNET’s SPCMaN provides a complete (DOE), TQM, SPC, QFD, ISO 9000, SQC, www.imageers.com Ph. 262-781-1133 Fax 262-781-1240 statistical process control. statistical training and quality Infinium www.tiptech.com CimWorks GageTalker management. Media include CD-ROMs, 25 Communications Way AAT markets AutoQuality (a.k.a. TIPQA), 11415 N.E. 128th St. videotapes, books and multimedia disks. Hyannis, MA 02601 a quality assurance system consisting of Kirkland, WA 98034 We also conduct in-house seminars on Ph. 508-778-2000 Fax 508-775-3764 receiving inspection, nonconformance, Ph. 800-955-7100 Fax 425-820-0437 statistical methods, SPC and design of www.infinium.com corrective action, supplier rating, serialized www.cimworks.com experiments. Infinium frees organizations to do great product tracking, in-process inspection, CimWorks GageTalker provides flexible Engineered Work Systems Inc. work. Infinium’s Web-enabled business statistical process control, gage and tool hardware, software and service products 145 S. Livernois, Suite 294 software solutions and related services management, audits, and access control. It that enable manufacturers to monitor and Rochester, MI 48307 unleash the potential of organizations to is typically used by manufacturers of control the performance of their production Ph. 248-652-7588 Fax 248-652-7363 optimize business performance by complex, high-value products that are equipment and products during the www.rochester-hills.com/ews improving and innovating operational governed by rigorous internal standards or manufacturing process. These processes, managing and motivating their external regulation. manufacturing information systems include workforce, and exceeding customer Axion Corp. SPC, DNC, document management and expectations. 100 Mill Plain Road, Third Floor control, machine event monitoring, Insite Technology Group Inc. Danbury, CT 06811 industrial computers, portable data 7055 Engle Road, Building 5 Ph. 888-235-9500 Fax 203-792-8005 collection, and gage interface devices. Cleveland, OH 44130 www.axionsoft.com Comprehensive Computer Solutions EtQ Inc. Ph. 800-446-8665 Fax 440-826-3431 Axion Corp. provides software, training 105 Industrial Drive 399 Conklin St., Suite 208 www.insite-inc.com and consulting services to help Christiansburg, VA 24073 Farmingdale, NY 11735 Integral Solutions Inc. organizations improve performance and Ph. 800-277-3077 Fax 540-382-1801 Ph. 800-354-4476 Fax 516-293-0784 222 E. Fourth St. productivity. Axion’s 4TQ Toolkit consists www.c2s.com www.etq.com Royal Oak, MI 48067 of a series of software tools for Dalet Technologies EtQ Solutions is a proven solution for Ph. 248-543-6040 Fax 248-543-2882 documentation, management, 50 Broadway #1500 automating ISO 9000, QS-9000 and ISO www.integsolutions.com dissemination and analysis of business New York, NY 10004 14000. EtQ’s mission is to make Intelex Technologies Inc. processes for a variety of end-uses such as Ph. 212-825-3322 Fax 212-825-0182 compliance management simple, easy and 93 Skyway Ave., Suite 206 ISO 9000, QS-9000, AS9000, TQM, ISO www.dalet.com efficient on any platform. EtQ Solutions is Etobicoke, ON M9W 6C7, Canada 14000, safety management and BPR. customizable without programming, links Ph. 800-387-4019 Fax 416-679-0168 Blue Mountain Quality Resources Inc. to other databases, offers data consoli- www.intelex.com 208 W. Hamilton Ave. dation from multiple databases and and can Intelex developed the ISOsoft suite of State College, PA 16801 DataNet Quality Systems perform data charting. software products for ISO 9000 and ISO Ph. 800-982-2388 Fax 814-234-7077 24567 Northwestern Highway Greco Systems 14001 implementation and management. www.coolblue.com Fourth Floor 372 Cougan Way ISOsoft was developed to guide an Designed to meet ISO 9000 and QS-9000 Southfield, MI 48075 El Cajon, CA 92020 organization through the process of standards, Calibration Manager 3.0 Ph. 248-357-2200 Fax 248-357-4933 Ph. 800-234-7326 Fax 619-447-8982 implementing and managing ISO 9000 and combines a powerful database and report www.winspc.com www.grecosystems.com ISO 14001. Complete with a gap analysis writing capabilities to assist users in WinSPC is the world’s premier module, reference library and management maintaining the full cycle of calibration enterprisewide, real-time SPC software. section for each element of the ISO 14001 management. Some features of the WinSPC, winner of the first ISA and ISO 9000 standards, ISOsoft is the software include electronic signature, auto- President’s Award for most innovative most complete product available for your reminder, OLE links, and satellite and technology, offers Web-based distribution environmental and quality systems. calibrator tie-in modules. of all quality data. WinSPC also features Download a trial version at our Web site. CEBOS Ltd. closed-loop control, OPC and OLE Harpco Systems Inc. Interax Group 24567 Northwestern Highway, Suite 500 Automation, ISO/QS/FDA audit trails, 28056 Oakland Oaks Court 75 Lavinia Ave., Suite 128 Southfield, MI 48075 concurrent license usage, multi-lingual Wixom, MI 48393 New Glasgow, NS B2H 1N5, Canada Ph. 248-357-1844 Fax 248-357-1846 interfaces, and simultaneous collection of Ph. 248-374-1718 Fax 248-374-0022 Ph. 902-485-1770 Fax 902-485-6058 www.cebos.com multiple parts or processes. www.harpcosystems.com www.interaxgroup.ns.ca

100 Quality Digest/January 2000 2000 Quality Sourcebook/Document Control Software Directory

Intercim 14001 compliance. Integrated with ERP Labtronics Inc. develops scientific 501 E. Highway 13 systems to provide a world-class solution. software to automate various analytical Burnsville, MN 55337 Includes document control, inspection/ processes within a laboratory. Our products Ph. 612-894-9010 Fax 612-894-0399 SPC, gage and preventive maintenance, range from very simple data collection Minitab Inc. www.intercim.com PPAP/APQP, FMEA/control plans, programs to fully robotic hardware and 3081 Enterprise Drive Intercim provides integrated factory-floor nonconformances/corrective actions, software systems that prepare and analyze State College, PA 16801-3008 information management solutions. supplier management/ratings, training/ samples. Ph. 800-488-3555 Fax 814-238-4383 Intercim’s component-based suite covers skills/project teams, audits, and quality Made2Manage Systems Inc. www.minitab.com the critical areas of manufacturing, costs. 9002 Purdue Road MINITAB is an easy-to-use, including quality management, labor ISO 9000 Support Group Indianapolis, IN 46268 comprehensive statistics package used management, material management, 9809 Cherry Valley, Suite H Ph. 800-626-0220 Fax 317-872-6454 primarily for teaching statistics and for equipment management, manufacturing Caledonia, MI 49316 www.made2manage.com process improvement in business and engineering and communication and Ph. 616-891-9114 Fax 616-891-9462 The leading provider of enterprise business industry. Software includes free technical support, and hosts a full range of www.isogroup.simplenet.com systems for manufacturing organizations support and extensive documentation. professional services for the design and JK Technologies Inc. and divisions with 50 to 1,000 employees. Features include descriptive statistics, implementation of an integrated Del Ida Professional District Made2Manage Systems Inc. serves EDA, ANOVA, regression, time series, information-management system. 251 N.E. Dixie Blvd. discrete, make-to-order or make-to-stock SPC, DOE, nonparametrics, macro Interspan Inc. Delray Beach, FL 33444 companies. Its software tightly integrates language, spreadsheet-like data editor and 30 N. River Road, Suite 102 Ph. 800-792-4693 Fax 561-274-2101 sales, finance, engineering, materials presentation graphics. Des Plaines, IL 60016 www.jkt9000.com planning, production and quality Murphy Software Ph. 800-235-3434 Fax 847-803-8877 JK Technologies offers a series of ISO management, incorporating decision 29209 Northwestern Highway #697 www.infovisioninc.com 9000- and QS-9000-compliant software support, and e-business capabilities. Southfield, MI 48075 programs. We provide software solutions Meridian Project Systems Ph. 248-351-0900 Fax 248-351-0906 for corrective action, audit management, 1750 Howe Ave., Suite 640 www.murphysoftware.com document control, calibration management, Sacramento, CA 95825 New Learning Systems machine maintenance and incoming Ph. 800-850-2660 Fax 916-641-3085 19964 Winter Lane inspection. Software from JK Technologies www.mps.com Saratoga, CA 95070 IQS Inc. can be used by small companies (single- Meridian Project Systems (MPS) designs Ph. 408-867-1828 Fax 408-867-8665 19706 Center Ridge Road user or multiple users on a LAN) or large and develops software and e-business www.newlearningsystems.com Cleveland, OH 44116 multisite facilities utilizing today’s state- solutions for the architectural, engineering, Quality Tools Training Toolkit. Award- Ph. 800-635-5901 Fax 440-333-3752 of-the-art client server and Web-enabled and construction industry (AEC). MPS winning Q-Skills provides companywide, www.iqs.com technologies. software allows AEC professionals to consistent training and team support in IQS is a highly integrated quality Labtronics Inc. manage the complex process of major successfully applying the quality tools. Use information system that lets you manage 546 Governors Road construction projects, including cost Toolkit to create flowcharts with time/ your quality management system and Guelph, ON N1K 1E3, Canada control, purchasing, engineering, document costs/subprocesses/automatic document assists in ISO 9000, QS-9000 and ISO Ph. 519-767-1061 Fax 519-836-4431 management, field supervision and project generation; create Survey (with e-mail, www.labtronics.com collaboration using the Web. online or paper) Control Charter. Free demo.

Circle No. 33 or visit www.qualitydigest.com Quality Digest/January 2000 101 2000 Quality Sourcebook/Document Control Software Directory

Nextpoint Systems Inc. market environments, customer demand helps organizations leverage information to 940 Saratoga Ave., Suite 100 and partner conditions. increase revenues and improve processes. San Jose, CA 95129 Project Assistants Inc. Stat-Ease Inc. Ph. 408-615-7193 Fax 408-615-0272 2503 Silverside Road, Suite 200 Quality Systems International 2021 E. Hennepin Ave., Suite 191 www.nextpointsi.com Wilmington, DE 19810 125 Hartwell Ave. Minneapolis, MN 55413 Pilgrim Software Inc. Ph. 302-529-5700 Fax 302-529-7035 Lexington, MA 02421 Ph. 800-801-7191 Fax 612-378-2152 P.O. Box 340250 www.projectassistants.com Ph. 781-862-9002 Fax 781-862-9003 www.statease.com Tampa, FL 33694 Proquis Inc. www.qualitysys.com Stat-Ease Inc. offers statistical software, Ph. 813-915-1663 Fax 813-915-1948 3158 River Road, Suite 36 QSI is an ISO 9001-registered company training and consulting on design of www.pilgrimusa.com Des Plaines, IL 60018 raising the standards with its integrated experiments (DOE). Used by scientists, Pilgrim Software is the leading provider of Ph. 847-768-6630 Fax 847-768-6921 software for achieving/maintaining engineers and quality professionals, Stat- ISO 9000-compliant enterprise quality www.proquis.com compliance with ISO 9000/QS-9000. Our Ease’s two DOE packages include Design- management (EQM) solutions. Pilgrim’s Proquis 9000 is probably the most online communication tool minimizes the Ease software for finding breakthrough modular Q&MIS suite covers all modern comprehensive quality and business cost of achieving and maintaining factors and Design-Expert software for business and manufacturing processes, management software available today. registration continuously. It eliminates optimization or products or processes. The including gage calibration management, Proquis covers all areas of ISO 9000, QS- labor-intensive document processing tasks, company also offers computer-intensive supplier and internal process quality 9000 and ISO 14000 and many other provides real-time tracking, simplifies DOE workshops including courses on management, and preventive asset business requirements. Proquis has full document storage/retrieval and improves experiment design made easy, response maintenance. document management, no restrictions on internal communication. surface methods, mixture design and The Pister Group Inc. type of document, a contact manager, Ringwood Software Inc. advanced DOE. 550 Eglinton Ave. W. complaint management, complete vendor, 59 Stiles Road, Suite 205 System Solvers Ltd. Toronto, ON M5N 3AB, Canada gage, equipment control and much more. Salem, NH 03079 30685 Barrington Ave., Suite 100 Ph. 905-886-8470 Fax 905-764-6405 QIS & Associates of Canada Ph. 800-949-6753 Fax 603-894-4483 Madison Heights, MI 48071 www.pister.com 30 Brown St. www.ringwood.com Ph. 888-832-6775 Fax 248-588-7170 Our quality system software modules Barrie, ON L4N 7V4, Canada Ringwood develops and provides the www.sslinfo.com address key elements of ISO 9000 and QS- Ph. 705-733-2044 Fax 705-733-3019 market-leading online documentation Systemcorp 9000. Modules include gage control, SPC, We specialize in document and data control software package, Trove for Manuals. 6969 Transcanada Highway #225 document control, audit management, and internal auditing services. Trove takes documents directly from your St. Laurent, PQ H4T 1V8, Canada corrective action, preventive maintenance QT Associates word processor of choice and provides a Ph. 800-665-3003 Fax 514-339-9776 and employee training log. P.O. Box 4298 walk-up-and-use distribution and delivery www.systemcorp.com PowerWay Inc. Davidson, NC 28036 system on every major platform. Technology International 6919 Hillsdale Court Ph. 800-274-7380 Fax 800-396-5305 Ringwood’s latest development, Trove 705 Twin Ridge Lane Indianapolis, IN 46250 QTech Systems Inc. Direct, provides dynamic Windows-help- Richmond, VA 23235 Ph. 800-964-9004 Fax 317-598-1740 10200 Valley View Road, Suite 153 style access to documents distributed Ph. 804-560-5334 Fax 804-560-5342 www.powerway.com Minneapolis, MN 55344 online. Trackware Inc. PowerWay offers integrated, automated Ph. 888-232-6900 Fax 612-941-7768 Roth-Donleigh 101 First Street, Suite 353 software and consulting solutions designed www.qtech.com 29002 La Carreterra Los Altos, CA 94022 to reduce time and costs associated with QTech Systems provides ISO 9000 Laguna Niguel, CA 92677 Ph. 408-255-3058 Fax 408-343-0174 maintaining an ISO 9000-, QS-9000- or software solutions on CD-ROM and for Ph. 949-364-5907 Fax 949-364-5907 www.trackware.com ISO 14000-compliant quality management corporate intranets. The ISOPoint 9000 Our complete ISO 9000 Quality Assurance Trackware provides unique, powerful system, including writing quality policies, software consists of modules for ISO 9000 Manual is on five diskettes and covers software for customers requiring ISO 9000 procedures and instructions; document startup assessments (gap analysis), every aspect of a total quality program and FDA certification. Trackware solutions control; internal auditing; corrective employee training, record keeping and including all the procedures required by include packages for document control, action; APQP; SPC; and more. document writing, as well as document ISO 9000 as well as procedures required training and corrective action. These PQ Systems Inc. control. by FDA GMP and MIL standards. Our packages are customizable and 10468 Miamisburg-Springboro Road Quality America Inc. comprehensive Workmanship Standards networkable with many powerful features. Miamisburg, OH 45342 7650 E. Broadway, Suite 208 Manual is on nine diskettes and covers ViaNovus Ph. 800-777-3020 Fax 937-885-2252 Tucson, AZ 85710 details on most workmanship standards for 1611 Telegraph Ave., Fifth Floor www.pqsystems.com Ph. 800-722-6154 Fax 520-722-6705 mechanical and electronic products. Oakland, CA 94612 For more than 15 years, PQ Systems Inc. www.qualityamerica.com Rush Creek Software Corp. Ph. 510-238-0715 Fax 510-238-0717 has been helping customers continuously Quality America and Quality Publishing 1505 LBJ Freeway, Suite 160 www.vianovus.com qd improve quality and comply with have been providing software, books and Dallas, TX 75234 standards. Our full array of products and training to quality professionals since Ph. 972-857-1900 Fax 972-857-1476 services includes SQCpack (software for 1983. Quality America offers software for www.rushcreeksoftware.com statistical process control), GAGEpack statistical process control, ISO 9000/QS- Ryan Enterprise 2000 (software for gage calibration 9000, gage calibration/analysis, and design P.O. Box 3100 management), and Quality Workbench of experiments. Wrightwood, CA 92397 Looking for even more infor- Professional (software for document Quality Systems Integrators Ph. 760-249-5248 Fax 760-249-3538 control audits, employee profiles and P.O. Box 91 www.ryanqc.com mation on quality products nonconformities). Eagle, PA 19480 Software Productivity Centre Inc. and services? Check out Prescient Systems Ph. 800-458-0539 Fax 610-458-7555 1122 Mainland St., Suite 460 Quality Digest’s new QualNet Valley Green Corporate Center www.qsi-inc.com Vancouver, BC V6B 5L1, Canada Fort Washington, PA 19034 TMS combines training and document Ph. 604-662-8181 Fax 604-689-0141 online database of suppliers Ph. 215-836-5161 Fax 215-836-2305 management into one easy-to-use product www.spc.ca of quality-related products www.prescientsystems.com that provides notification of document SPSS Inc. and services. You’ll find Prescient XE is the supply chain industry’s changes, electronic signatures and 233 S. Wacker Drive first knowledge-based solution. Through automatic updating of training records; Chicago, IL 60606 information on all of the this breakthrough solution, enterprises are improves communications; and maximizes Ph. 800-543-2185 Fax 312-651-3668 suppliers listed in the Quality now able to capture the knowledge resources. Word-processing documents, www.spss.com Sourcebook and many more. embedded throughout the supply and drawings, flowcharts and other file types SPSS Inc., a multinational software and demand chain and integrate this knowledge stay in their exact format and location. services company, is a leader in business Visit www.qualitydigest.com into the fabric of the enterprise. This TMS features an indexing system. intelligence (especially data mining and and click on the QualNet integration of knowledge not only allows customer relationship management). The icon. It’s fast, easy and free! enterprises to improve their speed, control company also leads in three vertical and responsiveness, but also enables them markets: survey/market research, quality to quickly adapt and respond to changing improvement and scientific research. SPSS www.qualitydigest.com

102 Quality Digest/January 2000 2000 Quality Sourcebook

CPM Labs 2945 Kilgore Road Calibration Software & Services Directory Rancho Cordova, CA 95670 Ph. 916-635-4489 Fax 916-635-4434 A.A. Jansson Inc. AMPAC offers the latest ideas in labeling Certification & Technical Services Inc. 2070 Airport Road systems for calibration, metrology and 3650 Annapolis Lane N. Waterford, MI 48327 quality control labels designed to ISO Plymouth, MN 55447 Ph. 800-526-7766 Fax 248-674-1234 9000, JCAHO/AHA standards and good Ph. 612-557-0000 Fax 612-557-9040 www.aajansson.com manufacturing practices). Print labels with www.certtechservices.com New and used precision measuring our CalData 2000 Printer and Software. Commercial dimensional calibration equipment, including CMMs, optical See our 2000 Catalog for new Y2K Bug laboratory. Contract inspection service. CyberMetrics Corp. comparators, vision systems, surface Labels and Clear Code Cover Labels. ASQ-certified technicians. CMM, surface 12900 Hall Road, Suite 435 plates, gage blocks, fixed limit gages and Angrave Metrology & Supply Co. plate, comparator calibration. Zeiss service Sterling Heights, MI 48313 more. A2LA calibration services available P.O. Box 1825 partner for CMM training, calibration and Ph. 800-777-7020 Fax 810-726-7677 on many types of measuring equipment. Waterbury, CT 06722-1825 service. www.cybermetrics.net Repairs, upgrades and retrofits available. Ph. 1-800-827-7487 Fax 800-825-6481 CIMNET Inc. With more than 10,000 users worldwide, Absolute Clarity & Calibration LLC www.angrave.com 946 W. Penn Ave. CyberMetrics is the leading developer of 109 Main St. Angrave is a distributor of dimensional Robesonia, PA 19551 quality-related software packages, Terryville, CT 06786 metrology equipment. We are ISO 9002- Ph. 888-726-6638 Fax 610-693-5927 including GAGEtrak Calibration and Gage Ph. 860-583-0502 Fax 860-314-1851 registered and offer dimensional www.cimnet-folders.com R&R, calibration label kits, SCRAPtrak www.absoluteclarity.com calibration services for all types of gages CIMNET is one of the leaders in software Defect & Scrap Analysis, SUPPLIERtrak Absolute Clarity & Calibration LLC and equipment. Family owned and solutions for the manufacturing and job- SQA, metrology training CDs, GD&T specializes in optical measurement and operated for more than 50 years. Angrave shop industry. CIMNET’s DNC training CDs, GD&T symbol fonts and inspection equipment. ACC offers field is where customer service is a promise. Professional is a full 32-bit multitasking more. Call us today to see how we can help service, repair, NIST-traceable calibration Assurance Technologies Inc. software product that can communicate you improve quality and reduce costs. and sales of optical equipment, video 396 Fenton Lane #605 with an unlimited number of CNC DataMyte/Rockwell Automation measurement software, bulbs, DROs and West Chicago, IL 60185 machines, CIMNET’s Folders allows your 14960 Minnetonka Industrial Road related optical equipment. Ph. 630-231-4800 Fax 630-231-8844 ERP system to talk to your quality and Minnetonka, MN 55345 ACTCO Metrology Services atiquality.com manufacturing execution system, and Ph. 612-935-7704 Fax 612-935-0018 202 Westview Drive Blanchette Tool & Gage Manufacturing CIMNET’s SPCMaN provides a complete www.datamyte.com Meadville , PA 16335 845 Bloomfield Ave. statistical process control. DataMyte, a Rockwell Automation Ph. 800-382-0393 Fax 814-337-8288 Clifton, NJ 07012 CimWorks GageTalker business, manufactures factory-floor data- First article inspection, PPAPs, ISIRs, Ph. 973-471-2100 Fax 973-471-2104 11415 N.E. 128th St. collection systems. DataMyte products are reverse engineering, fixture design and Blue Mountain Quality Resources Inc. Kirkland, WA 98034 used for assembly auditing, statistical build. Twelve optical and two touch probe 208 W. Hamilton Ave. Ph. 800-955-7100 Fax 425-820-0437 process control and data collection in a CMMs, scanning capability. State College, PA 16801 www.cimworks.com wide variety of industries, including Advanced Systems & Designs Inc. Ph. 800-982-2388 Fax 814-234-7077 CimWorks GageTalker provides flexible automotive, aerospace, health care and 1100 Owendale, Suite J www.coolblue.com hardware, software and service products food processing. Troy, MI 48083 Designed to meet ISO 9000 and QS-9000 that enable manufacturers to monitor and DH Instruments Inc. Ph. 248-689-4800 Fax 248-689-8811 standards, Calibration Manager 3.0 control the performance of their production 1905 W. Third St. www.asdspc1.com combines a powerful database and report- equipment and products during the Tempe, AZ 85281 ASD sells a “complete SPC solution,” writing capabilities to assist users in manufacturing process. These Ph. 480-967-1555 Fax 480-968-3574 which consists of SPC 1+ Realtime data maintaining the full cycle of calibration manufacturing information systems include www.dhinstruments.com collection and analysis software and Anova management. Some of the software’s SPC, DNC, document management and DH Instruments was founded in 1980 with (our DOE Taguchi Methods software). The features include electronic signature, auto- control, machine event monitoring, one objective: to provide superior SmartCable Single and GageMux Multiple reminder, OLE links, and satellite and industrial computers, portable data calibration solutions through innovative input gage interfaces connect any gage to calibrator tie-in modules. collection and gage interface devices. technology, first-rate service and any software, and we feature the Brooklyn Thermometer Co. Inc. Cincinnati Precision Instruments uncompromising metrological integrity. ShopTouch line of industrial touch screen 90 Verdi St. 253 Circle Freeway Drive Pressure and flow products and services PCs and low-cost portable data collectors. Farmingdale, NY 11735 Cincinnati, OH 45246 offered include: calibration standards, Ahlegian Precision Ph. 800-241-6316 Fax 631-694-6329 Ph. 800-686-3730 Fax 513-874-2536 piston gages/deadweight testers, 10106 Chipmunk Ridge Drive www.brooklynthermometer.com CMM Technology Inc. controllers/calibrators, mass-flow Concord, OH 44077 Cal Lab Co. 944 Calle Amanecer, Unit A standards, metrology software, calibration Ph. 440-352-9921 Fax 440-352-9929 17035 Westview Ave. San Clemente, CA 92673 services, training courses and installation www.ahlegian.com South Holland, IL 60473 Ph. 800-648-6944 Fax 949-366-6503 services. Ahlegian Precision supplies superior Ph. 800-373-1759 Fax 708-596-5802 www.cmmtechnology.com Dickson dimensional gaging products and services www.callabco.com Your full-service CMM company. New and 930 S. Westwood for quality control. AP’s Measuring Cannon Instrument Co. used video and touch probe CMM sales. Addison, IL 60101, US Equipment and Service divisions serve the P.O. Box 16 Retrofit CMM software. Calibration and Ph. 800-323-2448 Fax 630-543-0498 state of Ohio. AP’s success is due to its State College, PA 16804 repair with service engineers in 17 states. www.dicksonweb.com strength in complementary divisions and Ph. 800-676-6232 Fax 814-353-8007 Probes, styli and other accessories. Dickson manufactures temperature and long-term commitment to industry. www.cannon-ins.com Celebrating 20 years servicing all major humidity, pressure, and universal input American Calibration Inc. Manufacturer of instruments and supplies brands of CMMs. data loggers, chart recorders and monitors 4203-G W. Lakeshore Drive for viscosity measurement. Products Coors Ceramics Co. that are easy to use, durable and affordable. Wonder Lake, IL 60097 include automated and manual glass- 16000 Table Mountain Parkway Dickson instruments come in several styles Ph. 815-344-9496 Fax 815-728-8076 capillary viscometers, rotational viscom- Golden, CO 80403 to meet specific needs, whether monitoring www.amercal.com eters, special purpose viscometers for SAE Ph. 303-277-4327 Fax 303-277-4697 remote locations, warehouses, freezers, American Quality Systems Inc. J300 and several ASTM methods (including Coors Ceramics Co., the world’s premier manufacturing processes, transportation of P.O. Box 618 D 5481, D 5293, D 4684 and D 3829), manufacturer of technical ceramics, offers goods or the front office. Howell, MI 48843 constant temperature baths (including calibration and inspection services. Dimensional Inspection Laboratories Ph. 800-776-3090 Fax 517-545-0399 thermoelectrically-cooled low temperature Services include competitive pricing, high 43154 Christy St. www.aqsinc.com baths), and viscosity calibration standards. accuracy and quick turnaround. Coors Fremont, CA 94538 AMPAC Products Inc. Cargille Laboratories Inc. Ceramics Co. is ISO 9001- and QS-9000- Ph. 510-623-8940 Fax 510-623-8655 143 Triunfo Canyon Road #103 55 Commerce Road registered. The Calibration Lab will be ISO Mechanical inspection of all manufactured Westlake Village, CA 91361 Cedar Grove, NJ 07009 Guide 25-accredited prior to January 1, components and assemblies utilizing Ph. 800-827-1939 Fax 800-471-3363 Ph. 973-239-6633 Fax 973-239-6096 2001. CMMs. Contact and noncontact www.labelsntags.com www.cargille.com capabilities. Automated and manual.

Quality Digest/January 2000 103 2000 Quality Sourcebook/Calibration Software & Services Directory

Portable CMM. ISO 9002-registered. Two Fred V. Fowler Co. Inc. Hertzler Systems Inc. locations: Northern and Southern 66 Rowe St. 17482 Eisenhower Drive N. California. Since 1984. Fastest turnaround. Newton, MA 02466 Goshen, IN 46526 Free quotes. Free pickup and delivery Ph. 800-788-2353 Fax 617-332-4137 Ph. 219-533-0571 Fax 219-533-3885 within our region. www.fvfowler.com www.hertzler.com Eastern NDT Inc. The Fred V. Fowler Co. is a leading IET Labs Inc. IQS Inc. 1404 City Point Road supplier of quality measuring and 534 Main St. 19706 Center Ridge Road Hopewell, VA 23860 inspection instruments and precision tools. Westbury, NY 11590 Cleveland, OH 44116 Ph. 800-458-1743 Fax 804-458-1780 Products focus on height and length Ph. 800-899-8438 Fax 516-334-5988 Ph. 800-635-5901 Fax 440-333-3752 Eastern NDT Inc. is a distributor of measuring, bore gaging and calibration www.ietlabs.com www.iqs.com nondestructive testing equipment, such as instruments, as well as a full line of quality IndySoft Corp. IQS is a highly integrated quality borescopes, videoprobes, thickness gages, hand tools and gages. 355 Woodruff Road #102 information system that lets you manage ultrasonic flaw detectors, Magnaflux Fryer Co. Inc. Greenville, SC 29607 your quality management system and equipment and supplies, X-ray machines, 11177 E. Dundee Road Ph. 864-627-8858 Fax 603-754-9531 assists in ISO 9000, QS-9000 and ISO eddy current equipment, and dye Huntley, IL 60142 www.indy-soft.com 14001 compliance. Integrated with ERP penetrants. The company is also a major Ph. 847-669-2000 Fax 847-669-2056 Information Technologies systems to provide a world-class solution. repair and calibration center for all brands www.fryerco.com 620 W. Main St., Suite 150 Includes document control, inspection/ of testing equipment. Provider of equipment to solve measuring Louisville, KY 40202 SPC, gage and preventive maintenance, Endevco Corp. and inspection needs. Equipment includes Ph. 800-221-6435 Fax 502-561-1235 PPAP/APQP, FMEA/control plans, 30700 Rancho Viejo Road Nikon’s Veritas automated 3-D video www.infotech-usa.com nonconformances/corrective actions, San Juan Capistrano, CA 92675 measuring system, optical comparators, PlantMan Solutions is a suite of Internet- supplier management/ratings, training/ Ph. 949-493-8181 Fax 949-661-7231 toolmakers’ measurescopes, stereo enabled products designed to assist skills/project teams, audits, and quality www.endevco.com microscopes and digital image manufacturers in the management of costs. Since 1947, Endevco has focused on archiving/annotating systems. Also quality, including the tasks of inspection, producing the most accurate and reliable provides maintenance and calibration reporting, alerting, costing, routing and measurement instrumentation. Applications (Guide25-A2LA). layout. It is a fast and easy method for range from research and development Gage-Line Technology Inc. inspectors and assemblers to collect and JBL Systems Inc. testing to monitoring of vibration, shock 121 La Grange Ave. report information about the details of each 51410 Milano Drive and pressure. Calibration equipment and Rochester, NY 14613-1577 product. Macomb, MI 48042 services for environmental, vibration and Ph. 716-458-2000 Fax 716-458-0524 Instrument Calibration & Technical Ph. 810-677-6700 Fax 810-677-5700 shock are also available for accelerometers, www.gage-line.com Services Inc. www.jblsys.com pressure transducers, velocity coils and Manufacturer of optical gaging and 1013 E. Main St. JBL Systems is a leading provider of vibration signal conditioners. Our methods calibration products traceable to NIST. Salem, VA 24153 quality and maintenance management comply with ANSI/NCSL Z540-1-1994 Provides simple solutions to gaging Ph. 800-293-7977 Fax 540-387-3202 software. Since 1985, JBL has been and are traceable to NIST. problems. Products and services are www.instcal.com providing solutions to help companies calibration scales and grids, contour ICTS Inc. provides calibration and repair manage multiple jobs with limited tracers, custom gaging, sight gages, service to most manufacturers of electronic resources. JBL provides software for inspection devices, calibration kits, and dimensional test and measurement multiple platforms, technical services comparator chart gages, reticles, target instrumentation. An ISO 9002-registered support, customization, data transfer, arrays, stage micrometers, Brinell scopes, company, ICTS can provide either in-shop consulting and training. in-process gaging, and alignment fixtures. or on-site calibrations, including process JFP Technical Services Inc. EtQ Inc. Geller MicroAnalytical Laboratory control instruments. Contact us for our 7552-G St. Clair Ave. 399 Conklin St., Suite 208 426E Boston St. capabilities listing or a price quote. Mentor, OH 44060 Farmingdale, NY 11735 Topsfield, MA 01983 Intelex Technologies Inc. Ph. 440-946-6577 Fax 440-946-5011 Ph. 800-354-4476 Fax 516-293-0784 Ph. 800-642-7655 Fax 978-887-6671 93 Skyway Ave., Suite 206 Kavon International Inc. www.etq.com www.gellermicro.com Etobicoke, ON M9W 6C7, Canada 12275 Bean Road EtQ Solutions is a proven solution for GKS Inspection Services Inc. Ph. 800-387-4019 Fax 416-679-0168 Chardon, OH 44024 automating ISO 9000, QS-9000 and ISO 37100 Plymouth Road www.intelex.com Ph. 888-637-9598 Fax 440-286-9510 14000. EtQ’s mission is to make Livonia, MI 48150 Intelex developed the ISOsoft suite of www.kavon.com compliance management simple, easy and Ph. 800-346-3898 Fax 734-953-9635 software products for ISO 9000 and ISO Kavon International provides turnkey efficient on any platform. EtQ Solutions is www.gks3d.com 14001 implementation and management. service to its clients seeking certification to customizable without programming, links A2LA-certified contract dimensional ISOsoft was developed to guide an the quality system requirements. We to other databases, offers data consoli- inspection services; hand-gage calibration organization through the process of prepare the required documentation for dation from multiple databases and and can services (specializing in on-site implementing and managing ISO 9000 and clients’ approval and guarantee perform data charting. capabilities); laser scanning and reverse ISO 14001. Complete with a gap analysis certification with the registrar’s first visit. Flexbar Machine Corp. engineering services; CAD/CAM services; module, reference library and management We offer extensive training courses in 250 Gibbs Road training for CMM programming, ISO and section for each element of the ISO 14001 internal auditing, calibration and QS-9000 Islandia, NY 11722 GD&T. All are available at customer and ISO 9000 standards. requirements. Ph. 800-879-7575 Fax 631-582-8487 facility or at GKS. Interface Inc. L.S. Starrett Co., Webber Gage Division www.flexbar.com The Harrington Group Inc. 7401 E. Butherus Drive 24500 Detroit Road Flexbar is a designer, manufacturer and 576 N. Semoran Blvd. Scottsdale , AZ 85260 Cleveland, OH 44145 supplier of standard and unique products Orlando, FL 32807 Ph. 800-947-5598 Fax 480-948-1924 Ph. 440-835-0001 Fax 440-892-9555 for machine shops and other manufacturing Ph. 800-476-9000 Fax 407-382-6141 www.interfaceforce.com Laboratory Testing Inc. industries. These products include a www.harrington-group.com Interface, the world leader in force- 120 Mill St. number of quality precision measuring Founded in 1991, the Harrington Group measurement technology, provides a wide Dublin, PA 18917 instruments, machine tool accessories, has gained a reputation for designing selection of load cells and related Ph. 800-249-9877 Fax 215-249-9656 video inspection and measurement systems, sophisticated software applications and instruments and accessories for force www.labtesting.com and a variety of metrology-grade casting providing exceptional customer service. measurement applications. A line of Independent materials-testing laboratory materials. Today, we provide more than a dozen calibration-grade gold standard load cells specializing in analysis and inspection of Fluke Corp. products to our customers worldwide. and calibration systems software are metals and alloys found in fasteners, P.O. Box 9090 Helm Instrument Co. available for force calibration applications. tubular products and castings. Fully Everett, WA 98206 361 W. Dussel Drive equipped mechanical, dimensional, Ph. 800-443-5853 Fax 425-356-5116 Maumee, OH 43537 chemical and metallurgical labs. www.fluke.com Ph. 419-893-4356 Fax 419-893-1371 Nondestructive testing including, www.helminstrument.com ultrasonic, X-ray, magnetic particle, liquid penetrant and hydrostatic. NADCAP- and A2LA-accredited. Calibration, machining

104 Quality Digest/January 2000 2000 Quality Sourcebook/Calibration Software & Services Directory

and materials engineering services also Measurement Methods performed. 203 W. 28th St. Laser Measurement Services Inc. Baltimore, MD 21211 301 Montreal St. Ph. 410-494-3852 Fax 410-338-0136 Playa del Rey, CA 90293 Metrology Support Group Inc. Ph. 310-822-5851 Fax 310-822-9394 22043 Industrial Blvd. Laser Measurement has provided Rogers, MN 55374 calibration services to the machine tool Ph. 800-814-4077 Fax 612-428-7860 industry using Hewlett Packard and Hamar www.msg-web.com laser systems since 1975. We specialize in Miller & Weber Inc. B89 and B5.54 certifications as well as 1637 George St. Boeing full volumetric certifications. We Ridgewood, NY 11385 make mechanical, electrical and software Ph. 718-821-7110 Fax 718-821-1673 adjustments to all machine tools and www.millerweber.com CMMs. Milwaukee Technologies Inc. LDS Vacuum Products Inc. 7620 W. Clarke St. 975 Sunshine Lane Milwaukee, WI 53213 Altamonte Springs, FL 32714 Ph. 888-366-6789 Fax 414-453-8558 Ph. 407-862-4643 Fax 407-862-8723 Manufacturing the most complete line of www.lds-vacuum.com motorized Brinell hardness testers Ledford Gage Lab Inc. available today—floor, bench, portable and 227 Industrial Drive handheld. Retrofit cylinders and power Mulvane, KS 67110 units for older bench Brinells. Ph. 316-777-9300 Fax 316-777-2220 Manufacturing Brinell microscopes and feist.com/~gages certified stage micrometers. Parts, repairs Sales, certification and service of and rebuilds for old Detroit Brinells and dimensional test and measurement most other testers. New and used machines. equipment. NIST traceable long-form MKS Instruments Inc. certification of gage blocks, thread and 6 Shattuck Road cylindrical gages, hand tools, and torque Andover, MA 01810 and force. Mobile labs for CMMs, CNC- Ph. 800-227-8766 Fax 978-975-0093 ATA, surface plates, etc. First-article www.mksinst.com inspections. IAW: ANSI/Z540-1, ISO-25, MKS Instruments Inc. is a global leader in ISO10012. ISO 9002-registered quality the supply of vacuum and gas-based system. instrumentation, components and Mahr Federal Inc. subsystems. MKS products manage the 1144 Eddy St. flow rates of gases entering and exiting a Circle No. 34 or visit www.qualitydigest.com Providence, RI 02940 process chamber, thus controlling the Ph. 800-333-4243 Fax 401-784-3246 mixture and pressure within the chamber. www.mahrusa.com Moore Measurement Solutions Dimensional gages, including hand 74 Northwest Drive measuring tools, dial and digital indicators; Plainville, CT 06062 mechanical, electronic and air and height Ph. n/a Fax 860-747-4988 gages; length metrology, dimensional www.moore-solutions.com/mms standards, gage calibration systems, Moore Measurement Solutions is a leading laboratory gages; geometry and form supplier of precision dimensional metrology, surface finish and contour measurement systems for manufacturing metrology; gear metrology, custom gages, industries. With more than 55 years of laser/optical/touch probe CMMs, gage experience, Moore has the knowledge and repair and calibration, and rotary stroke experience to provide the proper integrated bearings. solution for today’s demanding quality Martin Instrument control and process problems. We offer a 11965 12th Ave. S. complete line of electronic gaging systems Burnsville, MN 55337 and SPC products as well as modular and Ph. 800-964-2102 Fax 800-987-9161 custom-designed fixtures. www.martininstrument.com Morehouse Instrument Co. Inc. Calibration and repair services 1742 Sixth Ave. dimensional, electronic, force, torque, York, PA 17403 pressure, vacuum, temperature, humidity, Ph. 717-843-0081 Fax 717-846-4193 inspection, testing, training. Sales of new www.morehouseinst.com and used test, measuring, calibration Force calibration and measurement equipment and EnGage calibration products and services since 1925. We management software. manufacture and calibrate a complete line Master Gage & Tool Co. of force-measuring and calibrating 112 Maplewood St. instruments and equipment for calibrating Danville, VA 24540 load cells, proving rings, force gages, Ph. 804-835-0000 Fax 804-835-0008 dynamometers, etc., from easy-to-use force www.mastergt.com gages to the world’s most accurate and Master Gage & Tool Co. is an ISO 9002- reliable force standards. registered distributor of a complete line of NANMAC Corp. dimensional measurement products as well 9-11 Mayhew St. as a provider of full metrology services. Framingham, MA 01702 Our metrology services group includes Ph. 508-872-4811 Fax 508-879-5450 mechanical calibration and certification, www.nanmac.com contract inspection services with CMM and noncontact video measurement system, and part programming services.

Circle No. 35 or visit www.qualitydigest.comQuality Digest/January 2000 105 2000 Quality Sourcebook/Calibration Software & Services Directory

National Standards Testing Laboratory Proquis Inc. Quality Measurement Systems Corp. Southern Calibration & Service Inc. 15753 Crabbs Branch Way 3158 River Road, Suite 36 1675 N. Wayneport Road 460 Rasamour Drive N.E. P.O. Box 5808 Des Plaines, IL 60018 Macedon, NY 14502 Atlanta, GA 30324 Rockville, MD 20855 Ph. 847-768-6630 Fax 847-768-6921 Ph. 800-234-2348 Fax 315-986-2115 Ph. 800-241-4622 Fax 800-630-4384 Ph. 877-225-3672 Fax 301-590-0099 www.proquis.com www.qmscorporation.com SPSS Inc. www.forcelab.com Proquis 9000 is probably the most Manufacturer of hardware and software 233 S. Wacker Drive Precision force calibration of load cells comprehensive quality and business designed for the collection and analysis of Chicago, IL 60606 (instrumented or MV/V), proving rings, management software available today. data on a statistical process control basis. Ph. 800-543-2185 Fax 312-651-3668 force gages, capacities to 1 million lbf Proquis covers all areas of ISO 9000, QS- Product includes Genesis Data Collectors www.spss.com compression and tension within 0.01 of 9000 and ISO 14000 and many other and Anstat (for Windows) software, as well SPSS Inc., a multinational software and load. Direct NIST traceability. Compliance business requirements. Proquis has full as hardware designed to allow direct gage services company, is a leader in business with ASTM E74, ANSI/NCSL 2540-1, 10 document management, no restrictions on interface to PCs. intelligence (especially data mining and CFR Parts 21 and 50. type of document, a contact manager, Quality Plus Engineering customer relationship management). The Pacific Inspection Co. complaint management, complete vendor, 4052 N.E. Couch company also leads in three vertical 3002 Dow Ave., Suite 504 gage, equipment control and much more. Portland, OR 97232 markets: survey/market research, quality Tustin, CA 92780 Q-Cee’s Product Corp. Ph. 800-266-7383 Fax 503-233-1410 improvement and scientific research. SPSS Ph. 714-838-2525 Fax 714-838-2761 2351 Circadian Way WorkingIt.com helps organizations leverage information to pacificinspection.com Santa Rosa, CA 95407 Quality Plus Engineering is a process increase revenues and improve processes. Manufacturer’s representative and Ph. 800-950-4922 Fax 800-285-7016 management, project management and TAL Technologies distributor of precision measuring www.q-cees.com supply-chain management company 2027 Wallace St. instruments and quality control inspection QA Productivity Systems headquartered in Portland, Oregon. QPE Philadelphia, PA 19130 equipment. Also, calibration of optical 236 Alpine Drive also has developed organizational and Ph. 800-722-6004 Fax 215-763-9711 comparators and video measuring systems. Rochester, NY 14618 individual transformation products based www.taltech.com We provide software training for OGP Inc. Ph. 716-381-9735 Fax 716-381-8317 on the trademarked 7 P’s: paradigms, Tescina Inc. video systems and Mitutoyo CMMs. A manufacturer’s representative people, principles, practices, products, 793 Wasatch Drive Pennoyer-Dodge Co. organization dealing with dimensional processes and projects. Fremont, CA 94536 6650 San Fernando Road measurement equipment, specializing in R & R Gage Co. Ph. 510-713-8001 Fax 508-664-1257 Glendale, CA 91201 vision, multiple-sensor CMM technology 6699-D Peachtree Industrial Blvd. www.tescina.com Ph. 800-736-4243 Fax 818-240-5719 and lasers. Also the manufacturer of the Norcross, GA 30092 The Tool & Gage House Pilgrim Software Inc. Perform-A-Check system for CMM Ph. 770-409-9801 Fax 770-409-9787 538 Hebron St. P.O. Box 340250 calibration. www.rrgage.com Charlotte, NC 28224 Tampa, FL 33694 Qualitron Systems Inc. Rice Lake Weighing Systems Ph. 800-438-2266 Fax 704-552-6869 Ph. 813-915-1663 Fax 813-915-1948 71 Park Drive 230 W. Coleman St. The Tool & Gage House distributes www.pilgrimusa.com Troy, MI 48083 Rice Lake, WI 54868 industrial tooling, gaging and related Pilgrim’s modular Q&MIS suite covers all Ph. 248-616-8001 Fax 248-616-8016 Ph. 715-234-9171 Fax 715-234-6967 products and services. The Quality modern business and manufacturing www.qualitron-sys.com www.rlws.com Services Division, an ISO 9002-registered, processes, including gage calibration Qualitron Systems is a leading Rice Lake’s state-of-the art lab is environmentally controlled, state-of-the-art management, supplier and internal process manufacturer of industrial automation accredited by NVLAP and provides quilt- measuring facility, provides dimensional quality management, and preventive asset hardware and software, specializing in weight calibration services and products. and electronic inspection and calibration maintenance. turnkey SPC data-collection systems. Our We sell a complete line of stainless steel services off- and on-site. The Pister Group Inc. integrated product line includes industrial and cast iron calibration weights from 1 TIP Technologies Inc. 550 Eglinton Ave. W. computers and SPC workstations, custom mg up to 5,000 lb. Traceable and 12640 W. Burleigh Road Toronto, ON M5N 3AB, Canada automated gaging systems, gage interfaces, calibration certificates are available for all Brookfield, WI 53005, US Ph. 905-886-8470 Fax 905-764-6405 LVDT interfaces, LVDT probes, SPC weights requiring recalibration. Ph. 262-781-1211 Fax 262-781-1240 www.pister.com software, gage tracking and calibration, Rockford Calibration Service Inc. tiptech.com Quality system software modules that gage R&R, DOE software. 5023 Willow Creek Road TIPQA is a quality assurance system addresses key elements of ISO 9000 and Quality America Inc. Rockford, IL 61115 consisting of receiving/inspection, QS-9000. Modules include gage control, 7650 E. Broadway, Suite 208 Ph. 800-269-3001 Fax 815-877-2062 nonconformance, corrective action, SPC, document control, audit management, Tucson, AZ 85710 www.ecalibrate.com supplier rating, serialized product tracking, corrective action, preventive maintenance Ph. 800-722-6154 Fax 520-722-6705 Rockford Calibration Service Inc. is the in-process inspection, statistical process and employee training log. www.qualityamerica.com calibration solution. We are a full-service control, gage and tool management, audits Portland Precision Instrument & Repair Quality America and Quality Publishing calibration facility specializing in and access control. It is typically used by 1111 S.E. Pine St. have been providing software, books and dimensional/functional gages as well as manufacturers of complex, high-value Portland, OR 97214 training to quality professionals since gage repair and new gage sales. You can products that are governed by rigorous Ph. 800-247-1927 Fax 503-231-4012 1983. Quality America offers software for now access your calibration records internal standards or external regulation. www.portlandprecision.com statistical process control, ISO 9000, QS- through our Web site. TM & HGD Inc. PQ Systems Inc. 9000, gage calibration/analysis, and DOE. Ryan Enterprise 2460 N. Powers Blvd., Suite L 10468 Miamisburg-Springboro Road Quality Publishing offers study materials P.O. Box 3100 Colorado Springs, CO 80915, US Miamisburg, OH 45342 for the ASQ certification exams and SPC Wrightwood, CA 92397 Ph. 719-573-1839 Fax 719-573-1861 Ph. 800-777-3020 Fax 937-885-2252 training products. Ph. 760-249-5248 Fax 760-249-3538 www.cuttermaster.com www.pqsystems.com Quality Calibration Service Inc. www.ryanqc.com Vantek Corp. PQ Systems Inc. helps customers 10205 W. Greenfield Ave. SciTech International Inc. 4621 Tonawanda Creek Road continuously improve quality and comply West Allis, WI 53214 2525 N. Elston Ave North Tonawanda, NY 14120 with standards. Our full array of products Ph. 414-256-8900 Fax 414-256-8911 Chicago, IL 60647 Ph. 716-743-0377 Fax 716-695-1992 and services includes SQCpack (software www.qualitycalibration.com Ph. 800-622-3345 Fax 773-486-9234 www.vantek-corp.com for statistical process control), GAGEpack An A2LA-accredited and ISO 9002- www.scitechint.com Vantek produces Windows software for 2000 (software for gage calibration certified full-service metrology laboratory Software Technology gage and test equipment calibration as well management), and Quality Workbench offering dimensional inspection, hard gage 3310 Norfolk Drive as data acquisition. Supports calibration Professional (software for document calibration, mechanical and electronic Cookeville, TN 38506 tags and online procedures. Use our recall control audits, employee profiles and calibration and repair, field service, gage Ph. 931-537-6181 Fax 931-537-6813 database to store calibration data and nonconformities). sales, and gage management software Provides quality control (gage calibration/ generate due calibration and gage PRECISE Inc. (GAGEtrak by Cybermetrics). gage study and supplier tracking) and inventory reports. 2525 S. Ridge E. Quality Measurement Control Inc. preventive maintenance software. Gage Wavetek Corp. Ashtabula, OH 44004 1940 Opdyke Court study software includes R&R, linearity, 9145 Balboa Ave. Ph. 440-992-6000 Fax 440-992-6092 Auburn Hills, MI 48326 stability, attribute, etc. San Diego, CA 92123 Ph. 248-377-6007 Fax 248-377-9998 Ph. 858-279-2200 Fax 858-565-9558 www.qmc.com www.wavetek.com qd

106 Quality Digest/January 2000

Platform Operating System/ Operating

W95,98,NT W95,98,NT

W95,98,NT

W95,98,NT W95,98,NT, Mac W95,98,NT,

W95,98,NT, Mac W95,98,NT,

W95,98,NT, Mac W95,98,NT, W95,98,NT

W95,98,NT W95,98,NT W95,98,NT

W95,98,NT W95,98,NT

W95,98,NT W95,98,NT

W95,98,NT

W95,98,NT W95,98,NT

W95,98,NT

W95,98,NT

W95,98,NT W95,98,NT

W95,98,NT

Continuous

Simulation Discrete Event Discrete

Resources

Calendars

Attributes Subprocesses

Modeling Parallel Paths Parallel

Object Statements Object

Variables Custom Formulas Custom

Attributes/ Basic Calculations Basic

Data Show on Diagram on Show

Associate to Objects to Associate

Method IDEF

Simulation Rummler-Brache

utm iewer Vi Runtime

Export

Import

Lotus Notes Lotus

Connectivity OLE

Launch Applications Launch

Attach Notes Attach

Link to Subcharts to Link

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Text Relative Text Relative Free Text Free

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Auto Text Block in Shapes in Block Text Auto

Snap to Grid/Rulers to Snap

Alignment Shape to Shape to Shape

Style Sheets Style

Fit to Page to Fit

Page Numbering Page

Formatting Headers/Footers Auto Layout Auto

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Page Layout Page

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Avoidance Shape Avoidance Shape

Object Line Avoidance Line

Auto Routing Auto

Auto Insert/Reconnect Auto

Connections Auto Off-Page Connect Off-Page Auto

Lines and Lines Manual Connect Manual

Auto Connect Auto

Clip-Art Libraries Clip-Art

New Shapes New ools Drawing T Drawing

Import Graphics Import

Libraries Multiple Open Libraries Open Multiple

Symbol Create New Create

Shape and Shape Customizable

Palette,

Predefined Note 1: Graham Note 2: Deming/Tribus Deployment Flowchar Note 2: Deming/Tribus

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Business Process Charting 5.0 Basic Business Process Charting 5.0 Professional

Inspiration x x x x x x x x x x x x x x x

Procedure Analysis and Design

iGrafx Professional x x x x x x x x x x x x x x x x x x x x x Q-Skills x x x x x x x x x x x x Flow Charting PDQ x x x x x x x x x x x x x

EssentialSet for Project Management EssentialSet for Software Development ISOplus

Flowcharting & Process Simulation Buyers Guide

Company Product

Axion Corp. 4TQ Toolkit x x x x x x x x x x x x x x x x x The Ben Graham Corp.

CFM Inc. TeamFlow x x x x x x x x x x x Inspiration Software Inc. Kaetron Software Flowcharter TopDown x x x x x x x x x x x x x x x x x Mainstay WinFlow x x x x x x x x x x x x x x x x x x x x x x MEGA International USA Inc. Micrografx Inc. iGrafx Process x x x x x x x x x x x x x x x x x x x x x

New Learning Systems Patton & Patton Software Corp. PowerWay Inc. PowerWay Writer Instruction PowerWay x x x x x x x x x x x ProModel Corp.ProModel ProModel x x x x x x x x x x x x x x x x x RFF Electronics RFFlow x x x x x x x x x x x x x x x x x x Scitor Corp. Scitor Process v3 x x x x x x x x x x x x x x SkyMark Corp. PathMaker x x x x x x x x x x x Software Productivity Centre

SPSS Inc. allCLEAR x x x x x x x x x x x x x x x x x x x x x Systems Modeling Arena x x x x x x x x x x x x x Visio Corp.Visio 2000 Standard Edition Visio x x x x x x x x x x x x x x x

Quality Digest/January 2000 107 2000 Quality Sourcebook Flowcharting & Process Simulation Software Directory

Adept Technology Inc. dollars in improvements. Ph. 970-663-5767 Fax 970-669-4889 150 Rose Orchard Way CFM Inc. www.rff.com San Jose, CA 95134 P.O. Box 353 RFF Electronics publishes RFFlow, Professional Flowcharting Ph. 800-292-3378 Fax 408-434-5119 Bedford, MA 01730 for Microsoft Windows. RFFlow is a software program for www.adept.com Ph. 800-647-1708 Fax 781-275-7008 creating a wide variety of flowcharts; organization charts; Adept Technology Inc. manufactures a family of SCARA www.teamflow.com quality systems/ISO 9000 charts; and other diagrams for robots, linear modules, motion controllers and simulation Inspiration Software Inc. education, business and industry. software for automated small parts assembly and material 7412 S.W. Beaverton Hillsdale Highway, Suite 102 Scitor Corp. handling. Adept’s products serve the automotive,electronics, Portland, OR 97225 256 Gibraltar Drive semiconductor, telecommunications, pharmaceutical, medical, Ph. 800-877-4292 Fax 503-297-4676 Sunnyvale, CA 94089 appliance and food-processing industries. www.inspiration.com Ph. 800/549-9876 Fax 408-745-8301 Axion Corp. Kaetron Software www.scitor.com 100 Mill Plain Road, Third Floor 26119 Oak Ridge Drive Scitor Corp. is an internationally recognized source of Danbury, CT 06811 Spring, TX 77380 exceptional project and process management solutions. Scitor Ph. 888-235-9500 Fax 203-792-8005 Ph. 800-938-8900 Fax 281-298-2520 offers a variety of products, ranging from our award-winning www.axionsoft.com www.kaetron.com software product line to project and process management Axion Corp. provides software, training and consulting TopDown creates flowcharts and diagrams fast and easily. It’s training and consulting. services to help organizations improve performance and flexible enough to develop process flow and matrix diagrams, Silma productivity. Axion’s 4TQ Toolkit consists of a series of office procedures, and network diagrams. Symbols are 150 Rose Orchard Way software tools for documentation, management, dissemination customizable and automatically connect when created. San Jose, CA 95134 and analysis of business processes for a variety of end-uses Instantly create lower-level sub-charts within the same file Ph. 800-347-4562 Fax 408-432-3490 such as ISO 9000, QS-9000, AS9000, TQM, ISO 14000, from any symbol. TopDown is cross-platform and allows you www.silma.com safety management and BPR. share files on Mac and Windows. The Silma division of Adept Technology Inc. designs software The Ben Graham Corp. Mainstay products to help manufacturers improve their competitive edge 6600 S. Troy Frederick Road 591-A Constitution Ave. by shortening design-to-manufacturing cycles, increasing Tipp City, OH 45371 Camarillo, CA 93012 productivity and reducing costs. Adept Technology Inc., Ph. 800-628-9558 Fax 937-667-8690 Ph. 805-484-9400 Fax 805-484-9428 founded in 1983, is America’s largest manufacturer of www.worksimp.com www.mstay.com industrial robots. The Ben Graham Corp. has been providing training and MEGA International USA Inc. Skymark Corp. consulting for continuous improvement of business pro-cesses 404 Wyman St. 7300 Penn Ave. (formerly information processes and, before that paperwork Waltham, MA 02451 Pittsburgh, PA 15208 processes) since 1953. This is the sole focus of our organi- Ph. 800-920-6342 Fax 781-890-3103 Ph. 800-826-7284 Fax 412-371-0681 zation. We have trained more than 30,000 people and www.mega.com www.skymark.com facilitated improvement teams through many millions of Micrografx Inc. To fill what we felt was a large void in the management 505 Millennium Drive software market, SkyMark created PathMaker. Finally, in one Allen, TX 75013 user-friendly 32-bit Windows software package, the key Ph. 214-495-4000 management tools for thinking, planning, meeting, deciding www.micrografx.com and executing are all at your fingertips. You will save time and New Learning Systems money. More important, you’ll have tools that enable you to do 19964 Winter Lane your best work. Saratoga, CA 95070 Software Productivity Centre Inc. Ph. 408-867-1828 Fax 408-867-8665 1122 Mainland St., Suite 460 www.newlearningsystems.com Vancouver, BC V6B 5L1, Canada PC-based Quality Tools Training Toolkit—better results at a Ph. 604-662-8181 Fax 604-689-0141 lower cost. Award-winning Q-Skills provides companywide, www.spc.ca consistent training and team support in successfully applying SPSS Inc. the quality tools. Use new Toolkit to create flowcharts with 233 S. Wacker Drive time/costs/subprocesses/automatic document generation; Chicago, IL 60606 create Survey (with e-mail, online or paper) Control Charter. Ph. 800-543-2185 Fax 312-651-3668 Free demo. www.spss.com Patton & Patton Software Corp. SPSS Inc., a multinational software and services company, is a 3815 N. Oracle Road leader in business intelligence (especially data mining and Tucson, AZ 85705 customer relationship management). The company also leads Ph. 800-525-0082 Fax 520-888-2937 in three vertical markets: survey/market research, quality www.patton-patton.com improvement and scientific research. SPSS helps organizations PowerWay Inc. leverage information to increase revenues and improve 6919 Hillsdale Court processes. Indianapolis, IN 46250 Systems Modeling Ph. 800-964-9004 Fax 317-598-1740 504 Beaver St. www.powerway.com Sewickley, PA 15143 PowerWay offers integrated, automated software and Ph. 412-741-3727 Fax 412-741-5635 consulting solutions designed to reduce time and costs assoc- www.sm.com iated with maintaining an ISO 9000-, QS-9000- or ISO 14000- Systems Modeling’s products help you see the impact of compliant quality management system, including writing decisions before decisions are made. Tempo production quality policies, procedures and instructions; document scheduling software helps you generate realistic, dependable control; internal auditing; corrective action; APQP; SPC; and production schedules. Arena simulation software product suite more. improves business operations through application-specific ProModel Corp. templates (plan and analyze call centers; manage high-speed 1875 S. State, Suite 3400 packaging lines; analyze and manage business processes). Orem, UT 84097 Visio Corp. Ph. 801-223-4600 Fax 801-226-6046 2211 Elliott Ave. RFF Electronics Seattle, WA 98121 1053 Banyan Court Ph. 206-956-6000 Fax 206-956-6001 qd Loveland, CO 80538 www.visio.com

108 QualityCircle No.Digest/January 36 or visit www.qualitydigest.com 2000