Sitemorse Top 250 Global Retail Websites Q1 2014

Retailers from Japan deliver strong website performances in Q1 pushing out US operators

Japan-based retailers have for the first time made a serious impact on the table of the top performing retail websites as four major Japanese operators earned a spot in the top 25 places in the table of the Top 250 global sites tested exclusively for the World Retail Congress by Sitemorse in Q1,

Retailers from Japan had previously failed to make it into this upper echelon of the table but in the first quarter of 2014 they have enjoyed great success and pushed out some major US- based operators from this elite grouping.

The contingent comprises Uny Apita, which climbed 53 places into seventh spot, Joshin Denki up 84 to 14th spot, Edion Corporation up seven into 20th spot, and Beisia Group, with its rise of 28 places to 22nd spot.

The scores for the Top 250 table are created by Sitemorse (www.sitemorse.com) using its automated software that reads and reviews the first 125 pages of each retailer’s site and places them in a ranked table based on user experience (UX), governance, risk and compliance (GRC), and search capability (SEO).

Despite their success this quarter Asian retailers has yet to make into the top five position as Sweden-based ICA maintained its place atop the table with a score of 7.12 out of 10 - albeit representing a decline from its Q4 score of 8.00 – and was followed by Portugal giant Grupo Jerónimo Martins that climbed one place. In third place came another Sweden-based operator, H&M, which shot up 105 places.

The latter highlights the strong performances now being achieved by the websites of the value operators. managed to hold onto its top 25 position, standing in 21st spot, and Inditex (owner of Zara) continued its climb up the table sitting in 32nd spot. This follows its move up 18 in Q4 last year, which came after it made its first entry into the table in Q3 in 63rd spot.

However, the value retailers were let down slightly by Primark that was one of the biggest fallers this quarter as it declined 91 places to 97th spot with a score of 3.16. This contrasts with its score of 5.74 in Q4 which placed it in sixth spot. Another serious faller was Burlington Coat Factory Investments that was positioned in 10th spot last time but this quarter it dropped a hefty 189 places to 199th spot.

In contrast, there were plenty of major climbers in Q4 with Gome Home Appliance Group moving up 140 places to 36th spot, WinCo Foods up 156 to 39, Next up 104 to 64, and Family Dollar Stores up 109 to 69.

Such strong performances helped push these retailers well away from the bottom of the table where some very well known names now reside. Most notable of these is Amazon.com that fell 43 places to languish in 216th spot.

It is joined by a disappointingly strong contingent of US-based players, with five American operators in the bottom 10 compared with three in Q4 last year. The online behemoth sits alongside big guns Kohl’s, Home Depot, Dillard’s, and Macy’s

This poor US performance contrasts sharply with Japan which this quarter had only one retailer in the bottom 10 compared with four last time. This highlights the very strong performance that Japan-based retailers have enjoyed throughout the 250 global website testing in Q1.

Although Sitemorse tested the top 250 global retailers, the final table contains only 220 names because companies were excluded from the process if they used assistive technology such as JavaScript, which breaks the general “rules of accessibility” of internet sites, according to Sitemorse.

Rank Exact Site Address Company Overall Overall http://www.ica.no/ ICA AB 1 7.12 Grupo Jerónimo http://www.biedronka.pl/ Martins 2 6.36 H & M Hennes & http://www.hm.com/ Mauritz AB 3 6.11 http://www.staterbros.com/ Stater Bros 4 5.94 http://www.spar.co.uk/ Group 5 5.59 http://www.biglots.com/ Big Lots 6 5.49 http://www.uny.co.jp/ Uny (Apita) 7 5.28 http://www.kwiktrip.com/ 8 5.26 http://www.dunnesstores.ie/ 9 5.18 http://www.dollartree.com/ Dollar Tree Stores 10 5.14 Foods Group http://www.iceland.co.uk/ Ltd 11 5.14 Dairy Farm http://www.dairyfarmgroup.com/ International Holdings 12 5.09 http://www.spar.no/ NorgesGruppen 13 5.08 http://joshinweb.jp/ Joshin Denki Co Ltd 14 4.96 http://www.oxxo.com/ FEMSA Comercio 15 4.94 http://www.laviva.com/ Rewe-Zentral 16 4.92 http://www.bauhaus.info/ Bauhaus 17 4.86 http://www.tkmaxx.com/ The TJX Companies 18 4.86 Norma Lebensmittelfilialbetri http://www.norma-online.de/ eb 19 4.84 http://www.edion.co.jp/ Edion Corporation 20 4.81 http://www.aldi.co.uk/ Aldi 21 4.78 http://www.beisia.co.jp/ Beisia Group 22 4.78 http://www.rona.ca/ RONA 23 4.68 http://www.apple.com/ Apple 24 4.66 http://www.metro.ca/ Metro 25 4.66 http://www.axfood.se/ Axfood 26 4.66 http://www.c-and-a.com/ C&A Europe 27 4.56 http://www.otto.de/ Otto Group 28 4.56 http://www.libertymedia.com/ Liberty Media LLC 29 4.53 Casey's General http://www.caseys.com/ Stores 30 4.48 http://shop.nordstrom.com/ Nordstrom 31 4.42 http://www.zara.com/ Inditex S.A 32 4.42 Great Atlantic and http://www.aptea.com/ Pacific Tea Company 33 4.42 Conad Consorzio http://www.conad.it/ Nazionale 34 4.38 http://www.abercrombie.com/ Abercrombie & Fitch 35 4.38 Gome Home http://www.gome.com.hk/ Appliance Group 36 4.35 http://www.wawa.com/ 37 4.33 http://www.oxylane.com/ Oxylane Groupe 38 4.3 http://www.wincofoods.com/ WinCo Foods 39 4.24 http://www.mercadona.es/ Mercadona, S.A. 40 4.22 http://www.homeretailgroup.com/ Home Retail Group 41 4.21 http://www.footlocker.com/ Foot Locker 42 4.2 http://www.supervalu.com/ SuperValu 43 4.11 http://www.maxima.lt/ Maxima Grupe 44 4.05 http://www.kesaelectricals.com/ Kesa Electricals 45 4.04 http://www.co-operative.coop/ Co-operative Group 46 3.94 The Tengelmann http://www.tengelmann.de/ Group 47 3.87 http://www.systembolaget.se/ Systembolaget 48 3.82 http://www.gamestop.com/ GameStop 49 3.79 http://www.tokyu.co.jp/ Tokyu Corporation 50 3.76 http://www.bonton.com/ The Bon-Ton Stores 51 3.76 Lagardere Services http://lsaspac.com/ Asia Pacific 52 3.75 http://www.narvesen.no/ Reitangruppen AS 53 3.69 Dansk Supermarked http://dansksupermarked.dk/ A/S 54 3.69 http://www.meijer.com/ Meijer 55 3.66 Poslovni system http://www.mercator.si/ Mercator 56 3.66 http://www.lvmh.com/ LVMH 57 3.66 Compagnie Financière http://www.dunhill.com/ Richemont SA 58 3.66 Golub Corporation/Price Chopper http://www.pricechopper.com/ 59 3.66 http://www.hornbach.com/ HORNBACH-Baumarkt 60 3.65 Defense Commissary http://www.commissaries.com/ Agency 61 3.63 http://www.daiki-grp.co.jp/ DCM Japan Holdings 62 3.6 http://www.williams-sonoma.com/ Williams-Sonoma 63 3.58 http://www.next.co.uk/ Next 64 3.56 http://www.globus.de/ Globus Holding 65 3.54 http://www.bricoman.fr/ Groupe Adeo 66 3.52 http://www.carrefour.com/ Carrefour S.A. 67 3.51 http://www.metro-cc.com/ Metro Group DE 68 3.51 http://www.familydollar.com/ Family Dollar Stores 69 3.5 http://www.migros.com.tr/ Migros Turk 70 3.5 http://www.0101maruigroup.co.jp/ Marui Group 71 3.5 http://www.ppr.com/ PPR S.A. 72 3.48 http://www.ripleys.com/weird/ Jim Pattison Group 73 3.47 http://www.albertsonsmarket.com/ Albertson's 74 3.43 http://www.daiei.co.jp/ Daiei Inc 75 3.42 http://www.wesfarmers.com.au/ Wesfarmers Limited 76 3.42 http://www.auchan.fr/ Groupe Auchan SA 77 3.4 Group http://www.coop.ch/ Switzerland 78 3.38 http://www.thepantry.com/ 79 3.37 http://www.currys.co.uk/ DSG International 80 3.36 http://www.bedbathandbeyond.com/ Bed Bath and Beyond 81 3.34 Loblaw Companies http://www.presidentschoice.ca/ Limited 82 3.33 http://www.morrisons.co.uk/ WM Morrison 83 3.32 http://www.costco.com/ Wholesale 84 3.31 http://www.eroski.es/ Grupo Eroski 85 3.3 http://www.hy-vee.com/ Hy-Vee 86 3.28 http://www.riteaid.com/ Rite Aid Corporation 87 3.24 http://www.raleys.com/ Raley's 88 3.24 Dollar General http://www.dollargeneral.com/ Corporation 89 3.24 http://www.izumiya.co.jp/ Izumiya Co Ltd 90 3.24 Alimantation Couche- http://www.couchetard.com/ Tard Inc. 91 3.23 http://www.wholefoodsmarket.com/ 92 3.22 http://www.tesco.com/ plc 93 3.2 http://www.shinsegae.com/ Shinsegae 94 3.19 http://www.j-front-retailing.com/ J. Front Retailing 95 3.16 H2O Retailing http://www.hankyu-dept.co.jp/ Corporation 96 3.16 Associated British http://www.primark.co.uk/ Foods plc/Primark 97 3.16 Centres Distributeurs http://www.e-leclerc.com/ E. Leclerc 98 3.13 http://www.gap.com/ The Gap 99 3.12 Casino Guichard- http://www.groupe-casino.fr/ Perrachon S.A. 100 3.11 Roundy's http://www.roundys.com/ Supermarkets 101 3.11 http://www.walgreens.com/ Walgreen 102 3.08 http://www.maruetsu.co.jp/ Maruetsu Inc 103 3.08 http://www.elcorteingles.es/ El Corte Inglés 104 3.07 http://www.quiktrip.com/ QuikTrip Corporation 105 3.06 East Japan Railway http://www.jreast.co.jp/ Company 106 3.06 http://www.deichmann.com/ Deichmann Group 107 3.03 http://www.valor.co.jp/ Valor Co Ltd 108 3.01 http://www.rossstores.com/ Ross Stores 109 3.01 John Lewis http://www.johnlewis.com/ Partnership Plc 110 3 http://www.marksandspencer.com/ Marks & Spencer 111 3 http://www.donki.com/ Don Quijote Co. Ltd. 112 2.98 http://www.neimanmarcus.com/ Neiman Marcus 113 2.96 http://www.lowes.com/ Lowe's Companies 114 2.95 http://www.cooponline.se/ KF Gruppen 115 2.94 http://www.magasins-u.com/ Systeme U Centrale 116 2.92 Nationale http://www.petsmart.com/ PetSmart 117 2.9 http://www.staples.com/ Staples 118 2.89 https://www.sobeys.com/ Empire Company 119 2.89 http://www.7-eleven.com/ CP All 120 2.88 https://www.7-eleven.com/ Seven & I Holdings 121 2.88 http://www.foodlion.com/ 122 2.88 Army & Air Force http://www.aafes.com/ Exchange Service 123 2.81 http://www.oreillyauto.com/ O'Reilly Automative 124 2.8 http://www.cvscaremark.com/ CVS Caremark 125 2.79 http://www.merkal.com/ Groupe Vivarte 126 2.76 Luxottica Group http://www.ray-ban.com/ S.p.A. 127 2.76 http://www.ikea.com/ The IKEA Group 128 2.75 http://www.colruyt.be/ Ets Franz Colruyt S.A. 129 2.73 http://www.advanceautoparts.com/ Advance Auto Parts 130 2.7 http://www.biccamera.com/ Bic Camera Inc. 131 2.68 FDB (Coop Danmark http://www.fdb.dk/ AS) 132 2.68 http://www.lloydspharmacy.com/ Celesio AG 133 2.68 http://www.target.com/ Target 134 2.62 http://www.bhs.co.uk/ Arcadia Group Limited 135 2.62 http://www.groupegalerieslafayette.fr Groupe Galeries / Lafayette SA 136 2.61 http://www.limited.com/ Limited Brands 137 2.6 http://www.dickssportinggoods.com/ Dick's Sporting Goods 138 2.6 http://www.eldorado.ru/ Eldorado LLC 139 2.6 http://www.edeka.de/ Edeka Zentrale 140 2.58 http://www.yamada-denki.jp/ Yamada Denki 141 2.58 ITM Developpement http://www.intermarche.com/ Internationale 142 2.58 http://www.heiwado.jp/ Heiwado 143 2.56 http://www.kesko.fi/ Kesko 144 2.53 http://www.magnit-info.ru/ OJSC Magnit 145 2.52 Migros Genossenschafts http://www.migros.ch/ Bund 146 2.52 http://www.ruddickcorp.com/ Ruddick Corporation 147 2.51 http://www.bim.com.tr/ BIM (Birlesik 148 2.5 Magazalar A.S.) http://www.sainsburys.co.uk/ J Sainsbury Plc 149 2.48 http://www.fastretailing.com/ Fast Retailing 150 2.47 http://www.toysrus.com/ Toys “ R” Us 151 2.44 http://www.racetrac.com/ RaceTrac Petroleum 152 2.43 http://www.shoppersdrugmart.ca/ Shoppers Drug Mart 153 2.43 The Sherwin-Williams http://www.sherwin-williams.com/ Company 154 2.42 http://www.officedepot.com/ Office Depot 155 2.42 http://www.autozone.com/ AutoZone Inc. 156 2.42 http://www.blokker.nl/ Blokker Holding 157 2.4 http://www.dm-drogeriemarkt.de/ dm-drogerie markt 158 2.4 http://www.sheetz.com/ 159 2.35 http://winndixiegrocerystores.com/ Winn Dixie Stores 160 2.35 http://www.sears.ca/ Sears Holdings 161 2.34 http://www.x5.ru/ X5 Retail Group N.V. 162 2.33 http://www.safeway.com/ Safeway 163 2.32 http://www.bestbuy.com/ Best Buy 164 2.28 http://www.ahold.com/ Koninklijke Ahold N.V 165 2.27 http://www.shimamura.co.jp/ Shimamura 166 2.24 http://www.publix.com/ Publix Super Markets 167 2.22 http://www.radioshackcorporation.co RadioShack m/ Corporation 168 2.2 http://www.spar.at/ SPAR Österreich 169 2.15 http://www.boots.com/ Alliance Boots 170 2.14 http://www.rossmannversand.de/ Dirk Rossmann 171 2.14 http://www.douglas.de/ Douglas Holding 172 2.14 http://www.casasbahia.com.br/ Casas Bahia SA 173 2.14 http://www.gianteagle.com/ Giant Eagle 174 2.1 http://www.matsumotokiyoshi- hd.co.jp/ MatsumotoKiyoshi 175 2.09 http://www.iper.it/ Finiper s.p.a 176 2.09 http://www.dell.com/ Dell 177 2.08 http://www.michaels.com/ Michaels Stores 178 2.08 Wegmans Food http://www.wegmans.com/ Markets 179 2.08 President Chain http://www.7-11.com.tw/ Corporation 180 2.03 http://www.picknpay.co.za/ Pick ‘ n Pay Stores 181 2.03 http://www.lotteshopping.com/ Lotte Shopping 182 1.95 http://www.kojima.net/ Kojima 183 1.9 http://www.woolworths.com.au/ Woolworths Ltd 184 1.9 http://www.isetan.co.jp/ Isetan 185 1.9 http://www.gamegroup.plc.uk/ The Game Group 186 1.9 http://www.s-kanava.fi/ S Group 187 1.88 http://www.americanas.com.br/ Lojas Americanas 188 1.88 http://www.jcpenney.com/ J.C. Penney 189 1.88 http://www.diy.com/ Kingfisher 190 1.88 http://www.officemax.com/ OfficeMax 191 1.88 http://www.liverpool.com.mx/ El Puerto de Liverpool 192 1.83 http://www.builders.co.za/ Massmart Holdings 193 1.83 H.E. Butt Grocery http://www.heb.com/ Company 194 1.8 http://www.barnesandnoble.com/ Barnes & Noble 195 1.77 Shoprite Holdings S. http://www.shopriteholdings.co.za/ Africa 196 1.73 http://www.bestdenki.com.sg/ Best Denki Co. Ltd. 197 1.66 http://www.bjs.com/ BJ's Wholesale Club 198 1.63 Burlington Coat http://www.burlingtoncoatfactory.com Factory Investments / Holdings 199 1.63 Canadian Tire http://www.canadiantire.ca/ Corporation 200 1.63 http://www.debenhams.com/ Debenhams 201 1.62 http://www.walmart.com/ Wal-Mart Stores 202 1.62 http://www.euroset.com/ Euroset Group 203 1.62 AEON Company http://www.aeon.info/ Limited 204 1.56 http://www.belk.com/ Belk 205 1.56 http://www.kay.com/ Signet Jewelers 206 1.56 http://www.izumicorp.co.jp/ Izumi Co Ltd 207 1.46 http://www.falabella.com/ S.A.C.I. Falabella 208 1.45 http://www.takashimaya.co.jp/shoppi Takashimaya ng/ Company 209 1.44 http://www.cencosud.com.ar/ Cencosud S.A. 210 1.37 http://www.kohls.com/ Kohl's Corporation 211 1.37 http://www.yodobashi.com/ Yodobashi Camera 212 1.36 http://www.homedepot.com/ The Home Depot 213 1.36 http://www.dillards.com/ Dillard's 214 1.36 http://www1.soriana.com/ Organizacion Soriana 215 1.36 http://www.amazon.com/ Amazon.com 216 1.36 Dalian Dashang http://www.dsjt.com/ Group 217 1.33 http://www.macys.com/ Macy's 218 1.1 http://www.paodeacucar.com.br/ Grupo Pao de Acucar 219 1.03 http://www.cnsuning.com/ Suning Appliance 220 0.67