DR RAEMAH BT ABDULLAH HASHIM

17 SS1/19, Kg Tunku 47300, Petaling Jaya, Selangor, Tel: 019 2381953 E-mail: [email protected] IC No : 530821065118

ACADEMIC Doctor of Business Administration (CGPA:3.85)– 2010 BACKGROUND Universiti Utara Malaysia, Malaysia Master of Business Administration (MBA)(CGPA:3.83) - 1996 Ohio University of Athens, USA Bachelor of Business Administration (BBA)(CGPA:3.31) - 1984 Ohio University of Athens, USA Diploma in Montessori Method of Education- 1991 Newborough Training College, London Diploma in Tourism Administration (3 SEMESTERS: DEAN’S LIST)– 1977 Institut Teknologi MARA, Malaysia

WORK EXPERIENCES 23 Years of Teaching Experience:

 September 2020 to current: Associate Professor, Putra Business School, UPM, 43400 Seri Kembangan, Selangor  January 2019 to August 2020 : Associate Professor, Open University Malaysia  August 2013 to 2018: Senior Lecturer, Open University Malaysia  December 2012 to June 2013 : Dean (Acting) UNITAR International University  Jan 2012 to November 2012: Deputy Dean /Asst Prof. UMTECH/UNITAR International University  Dec 2010 to Dec 2011 : Senior Lecturer /UMTECH  April 2007 to Nov 2010 : Senior Lecturer /UNIRAZAK  Jan 2006 to March 2007: Deputy Dean Academic Affairs /Senior Lecturer UNITAR  Aug 2000 to Dec 2006 : Head Of Academic / Manager Academic Department, ITTAR  Dec 1996 to July 2000 : Lecturer, ITTAR

8 Years of Industry Experience:

 Jan 1993 to Dec 1994 : Director/Manager Pasindex Sdn Bhd,  Jan 1992 to Dec 1992 : Principal Taska Aina Sdn Bhd, Taman Tun Dr Ismail, Kuala Lumpur  Jan 1987 to Dec 1987 : Administrative Officer Monepile Sdn Bhd Citi One, Kuala Lumpur  Sept 1978 to Dec 1986 : Assistant Administrative Officer Lembaga Kemajuan Pertanian Negeri Pahang,

PROFESSIONAL 2006 -2016: Member of Tourism Educators Association, Malaysia (TEAM) MEMBERSHIP 2017- current: Member of Malaysian Institute of Human Resource Management

SPECIALIZATIONS Human Resource Management and Business Management

Subjects Taught (Past and Human Resource Management current) International l Business Management Leadership Organizational Leadership Advance Organizational Development Organizational Behavior Research Methodology Entrepreneurship Service Management, Management (Business and General) Professional Ethics Strategic Management Seminar in Research Marketing Management Applied Statistic Quantitative Analysis Cross cultural Management

1. Hashim, R.A., & Mahmood, R. (2011).State of commitment to service quality

among academic staff at Malaysian university. Canadian Journal on Scientific and JOURNAL PUBLICATIONS Industrial Research, February 2011 issue. 2. Hashim, R.A. & Mahmood, R. (2010). Something is timeless: Case study on Jeram Resort, Taman Negara Malaysia. Publish in UNIRAZAK Case Study Journal. 3. Hashim, R.A., D’Cruz, I. & Jamaludin, A. (2010). Case Study: Kinabalu Rainbow Zap Forward. UNIRAZAK Case Study Journal, Vol 2. 4. Hashim, R.A., Merican, S. & Jamaludin, A. (2011). Just Jati Sdn Bhd: Into the technology age. UNIRAZAK Case Study Journal, Vol 3. 5. Hashim, R.A., & Mahmood, R. (2011).What is the job satisfaction among academic staff at Malaysian universities. UNIRAZAK e- Journal. 6. Hashim, R.A., & Mahmood, R. (2011). Comparing commitment to service quality among academic staffs’ in private and public universities. Journal Of International Management Studies, Vol 6. 7. Hashim, R.A., Mashudi, P.M., Jahit, Z.H.H., Rashid, R., Abu, K.N. & Raja Ahmad, R.H. (2011) . Influence of relationship quality on hotel guests, loyalty. A case study of a Malaysian budget hotel. Canadian Journal on Scientific and Industrial Research, April 2011 issue. 8. Hashim, R.A., & Mahmood, R. (2011).Transformational leadership style and academic staffs’ commitment to service quality at Malaysian university. World Review of Business Research. Article No: 27, 2011. 9. Hashim, R.A.,Jamaludin, A. & Mahmood, R. (2012).Relationship between motivating change, sustaining momentum and revitalization in the management of change in a public financial institution in Malaysia. Business and Management Review. Vol. 1(12) pp. 19 – 27. 10. Hashim, R.A., & Mahmood, R. (2012). Does Academic Leaders Influence Staffs’ Commitment to Service Quality in Malaysia? European Journal of Social Sciences Vol.31 No.1 (2012), pp. 5-15. 11. Hashim, R.A., & Mahmood, R. (2012) Does Job satisfaction mediate the relationship between the leaders and academic staffs’ commitment to service quality at Malaysian university? Scottish Journal of Arts, Social Sciences and Scientific Studies. Vol 3, Issue 3, pp 142-152. 12. Hashim, R.A, Ahmad, A, & Jamaludin, A. (2012). Relationship between Leadership Style and Service Performance among State Municipality Councils Service Staff. World Academy of Science, Engineering and Technology, Issue 68,pp 379-386 13. Hashim, R.A, Mahmood, R, & Jamaludin, A. (2013). Can transactional leaders influence service quality commitment among academic staff? World Academy of Science, Engineering and Technology, Issue 78, 1553-1558. 14. Jamaludin, A., Ahmad, F., Hashim, R.A, Yusof, A.R.M. (2013). Factors influencing customer intention to purchase online. World Academy of Science, Engineering and Technology, Issue 78, 1559-1563. 15. Hashim, R.A, Zakaria, Z. , Mohamad, W. & Merican, S. (2013). Exploring Visitors’ Attitude Towards Green Practices and Revisit Intentions of a Tourist Destination. Management Journal on line 3(7): 427-433 doi:10.5923/j.mm.20130307.13 16. Mohamad, W., Ramli, N.M., Hashim, R. A, Zakariah, Z. (2014). Subordinates response to their leaders influence and power: A case study of a property market agency. American Journal of Economics. 2015 5 (2). doi: 10.5923/c.economics.201501.33 17. Hashim, R. A,Ghazali, Z.A., Jamaluddin, A. (2014). Evaluation of the past is the first step towards the future :A case study of a performance management system in a Malaysian multi-national company. American Journal of Economics. 2015 5 (2). doi: 10.5923/c.economics.201501.36 18. Syazana , N.F & Hashim. R.A.(2015) Generation X and Purchase Intention Towards Green Cosmetic And Skin Care Products. International Journal of Business and Management. Vol 1.Issue 2, 2015. 19. Jamaludin, A., Hashim,R.A. (2015). The influence of Website trust and website quality on intension to purchase online. International Journal of Business and Management. Vol 1.Issue 2, 2015. 20. Syazana , N.F & Hashim. R.A.(2016) Factors affecting retention intension among spa therapies in Malaysia. International Journal of Business and Management. Vol 1.Issue 2, 2016. 21. Hashim, R.A, Ahmad, B, & Jamaludin, A. (2017).Relationship between Leadership Styles and Affective Commitment among Employees in National Anti-Drugs Agency (NADA).Business and Management Research: An International Journal, Vol 9 No 1s. 2017. 22. Othman,Z, Hashim,R.A & Zakaria,Z (2017). Gen Y’s Needs and Intention to Stay in the Banking Sector, Mediated by Perceived Organizational Support. International Journal of Business and Management. Vol 2.Issue 2, 2017. 23.Syazana , N.F & Hashim. R.A.(2017). Competencies, job satisfaction and intention to stay among spa therapists in Malaysia. International Journal of Administration and Governance.Vol 3(1):11-16 24. Hashim, A.R , Loo Sin Chun, Osman, Z., Harun, Y. R., Zakariah, Z.,& Syazana, N. S.(2019) Acceptance and usage, social influences, instructor’s presence and performance among learners in an ODL Institution. ASEAN Journal of Open Distance Learning. Vol. 11, No. 2. 25. Osman,Z., Loo Sin Chun, Hashim, & A.R ,Aminuddin,N. (2019)Indirect Relationship between Leadership Style, Organisational Commitment and Academic Employee Performance in Malaysian Online Distance Learning Institutions. ASEAN Journal of Open Distance Learning. Vol. 11, No. 2.

26. Raime, R., Shamsudin,M.S., Hashim, R.A., & Rahman, A.R.(2020). Perceived lecturers’ feedback and online learning students’ satisfaction: A case study of UNITAR college students.JCR. 2020; 7(19): 1319-1326 27.Jamaludin, Z., Huridi, M.,H., Hashim, R.A., & Azahari, N (2020)Revitalization in the management of change: A case study in a Malaysian public financial institution Business and Management Research Journal. Vol 10. No 10. 185-190 28. Huridi, M.,H., Jamaludin, Z., Hashim, R.A. (2020). Investigating a globalised business environments on export performance. International Journal of Psychosocial Rehabilitation. Vol 24 No. 4 29. Raime, R., Shamsudin,M.S., Hashim, R.A., & Rahman, A.R.(2020). Students’ self- motivation and online learning students’ satisfaction among UNITAR college students. Asian Journal of Research in Education and Social Sciences. Vol 2.

1. Hashim, R.A. & Sidek, N.A.S. (2007). Creating Bukit Keluang sub-district as potential CONFERENCE tourist destination through resource development. Conference Proceeding 5th Tourism Educators Conference on Tourism and Hospitality. USM, Malaysia. PROCEEDINGS & 2. Ishak, N.K., Hashim, R.A. Said, and H. & Musa, A. (2008) .Case study: Issues and challenges in developing the homestay project in Kampung Pulau Gaya. PRESENTATIONS Conference Proceeding 9th International World Cultural Tourism Association Conference. South Korea. 3. Hashim, R.A. (2010). Conceptual framework on transformational leadership style and service quality in Malaysian Universities. Post Graduate colloquium, UNIRAZAK, Malaysia. 4. Jamaludin, A., & Hashim, R. A. (2010). Legal and practical issues on internet technology-based marketing: Learning from American’s experience. Conference Proceeding FBA Global Conference, UNIRAZAK, Malaysia. 5. Hashim, R.A., Mashudi, P.M, Abu, N.K., Hudi, Z.H., & Rashid, S. (2010) Influence of relationship loyalty on hotel loyalty. Conference Proceeding UCTI Business & Management Conference 2010. Malaysia. 6. Hashim, R.A., & Mahmood, R. (2010). Commitment to service quality among academic staffs’ in selected Malaysian universities. Conference Proceeding IMEC 2010 Conference. Malaysia. 7. Hashim, R.A., & Mahmood, R. (2010). State of job satisfaction among academic staffs’ in Malaysian universities. Conference Proceeding GSM-FEP-AGBA Conference 2010. Malaysia. 8. Jamaludin, A , Hashim, R.A. & Yahya Y. (2011) Developing Malaysia Micro Entreprenuership therough E-business. Conference Proceeding 2nd ICBER International Conference on Business and Economic Research. Malaysia. 9. Hashim, R.A., & Mahmood, R. (2011).Transformational leadership style and academic staffs’ commitment to service quality at Malaysian university. Conference Proceeding Asia Pacific Business Research Conference, Malaysia. 10. Hashim, R.A., & Mahmood, R. (2011). How do our Malaysian Academic Staff perceived their leadership styles in relation to their commitment to service quality? Conference Proceeding International Conference of Arts and Sciences (IJAS). Rome. 11. Hashim, R.A., & Mahmood, R. (2011). Mediating effect of job satisfaction on the relationship between perceived transformational leadership style and commitment to service quality among academic staff in Malaysian. 12th Conference Proceeding Conference for Global Business & Economic Development. . 12. Hashim, R.A, Ahmad, A, & Jamaludin, A. (2012). Relationship Between Leadership Style and Service Performance among State Municipality Councils Service Staff. Conference Proceeding Norway International Conference Program, Oslo, Norway. 13. Hashim, R.A, Mahmood, R, & Jamaludin, A. (2013). Can transactional leaders influence service quality commitment among academic staff? Conference Proceeding g Istanbul International Conference, Istanbul,Turkey. 14. Jamaludin, A., Ahmad, F., Hashim, R.A, Yusof, A.R.M. (2013). Factors influencing customer intention to purchase online Istanbul. Conference Proceeding International Conference, Istanbul, Turkey. 15. Hashim, R.A, Alias,N.,Hasim, A.J., Shah, F.A. (2013). FAA Takaful. What’s that culture?. Conference Proceeding, National Case Study Conference (NCSC), Kota Kinabalu, Sabah. 16. Hashim, R.A, Zakariah, Z. Mohamad, W., Merican, S. (2013) Exploring Visitors’ Attitude towards Green Practices and Revisit Intentions of a Tourist Destination. Conference. . Conference Proceeding, Global Conference for Academic on Economic, Accounting & Business Management, Kuala Lumpur, Malaysia 17. Hashim, R. A, Habib, A. R., Zakariah, Z., Mohamad, W. (2014). Study on postgraduate student preferred / dislike teaching/learning techniques: a case study of a in Malaysia., Conference Proceeding, Conference On Professional Development In Education (PDE2014), Widyatama University , Open University Indonesia and Open University Malaysia. 18. Jamaludin, A , Hashim, R.A. & Mahmood, R.(2014). Mediating effect of job satisfaction on transactional leaders and commitment to service quality in Malaysian universities. Conference Proceeding, 3rd International Conference On Management, Economic and Finance, Trengganu, Malaysia. 19. Mohamad, W., Hashim, R. A, Zakariah, Z. (2014). Developing Institutional Capability through Structured Teams – A Case Study of OUM Business School. Conference Proceeding, World Conference on Economics and Business Management, Kuala Lumpur. 20. Mohamad, W., Ramli, N.M., Hashim, R. A, Zakariah, Z. (2014). Subordinates response to their leaders influence and power: A case study of a property market agency. Conference Proceeding, World Conference on Economics and Business Management, Kuala Lumpur. 21. Hashim, R. A,Ghazali, Z.A., Jamaluddin, A. (2014). Evaluation of the past is the first step towards the future :A case study of a performance management system in a Malaysian multi-national company. Conference Proceeding, World Conference on Economics and Business Management, Kuala Lumpur. 22. Merican. S., Hashim, R. A, (2014). Leadership Preparedness of Academic Administrators in Public Universities, Malaysia. Conference Proceeding, World Conference on Economics and Business Management, Kuala Lumpur. 23. Merican.S., Hashim, R. A, (2014). Dean Preparedness as Academic Administrators. Conference Proceeding, Unikl Business School Management and Entrepreneurship Conference 2014 (Ubsmec2014), Kuala Lumpur 24. Jamaludin. A, Hashim. R.A & Ahmad.F (2015). The Influence of Website Trust and Quality on Intention to Purchase Online. Conference Proceeding, OUMBS- International Conference of Business and Management, Putrajaya. 25. Syazana , N.F & Hashim. R.A.(2015) Generation X and Purchase Intention Towards Green Cosmetic And Skin Care Products. Conference Proceeding, OUMBS-International Conference of Business and Management, Putrajaya. 26. Othman. Z & Hashim. R.A.(2015) Gen Y’s Needs and Intention To Stay In The Banking Sector, Mediated by Perceived Organizational Support. Conference Proceeding,OUMBS- International Conference of Business and Management, Putrajaya. 27. Zainal Abidin. A & Hashim. R.A.(2015). The Relationship between Talent Management Practices and Turnover Avoidance Among Employees of Razak School Of Government. International. OUMBS-Conference Proceeding, OUMBS- Conference of Business and Management, Putrajaya. 28. Ahmad. B , Hashim. R.A, Jamaluddin. A & Abdullah. S.M (2015). Unethical Issues Related to The Misuse of Technology: A Case Study in Malaysia Pubic Agency Conference Proceeding OUMBS-International Conference of Business and Management, Putrajaya. 29. Syazana, N.F & Hashim. R.A (2015). Factors Effecting Retention Among Spa Therapist in Malaysia. Conference Proceeding OUMBS-International Conference of Business and Management, Putrajaya. 30. Hashim. R.A ,Hamid, S.A, & Alias, N. (2015) Mediating effect of self-efficacy in the relationship between technology competency and learners’ acceptance and usage of e-learning portal. Conference Proceeding ,Conference Sepanjang Hayat. UMCEED, Kuala Lumpur. 31. Zakariah, Z. & Hashim, R.A. (2015). Birds of a feather flock together: Collaboration in fully online learning. Conference Proceeding Asia Open Learning Conference. Kuala Lumpur 32. Mohammad, W., Hashim, R.A.,&.Zakariah, Z.(2015).Institutional capability through structured teams – A case study of a business school . Conference Proceeding International Conference on Leadership & Management, Kuala Lumpur 33. Ahmad. B & Hashim. R.A (2016). Relationship between Leadership Styles and Affective Commitment Among Employees in National Anti-Drugs Agency (NADA). Conference Proceeding International Conference on Leadership & Management, Kuala Lumpur 34. Alias, N. & Hashim. R.A. (2016). Learners’ satisfaction and performance In a blended learning environment. Conference Proceeding Asia Open Learning Conference, Kuala Lumpur. 35. Mohammad, W., Hashim, R.A. (2015) &.Zakariah, Z.(2015).Developing Institutional Capability through Structured Teams : A Case Study of OUM Business School. Conference Proceeding Asia Open Learning Conference, Kuala Lumpur. 36. Zakariah, Z. , Hashim, R.A. &Musa, N. (2015). Birds of a feather flock together”: linking collaborative learning to a fully online programme. Conference Proceeding Asia Open Learning Conference, Kuala Lumpur. 37. Thinaharan,L & Hashim. R.A (2016). Teaching competencies and quality among expatriate academicians and local academicians in Malaysian higher education institutions. Conference Proceeding, 1st International Conference on Global Business, Entrepreneurship and Creative Industry, Kuala Lumpur. 38. Ghani , A.A.,& Hashim. R.A (2016). Relationships between ethical climate, decision making, authentic leadership and ethical behavior in oil and gas industry. Conference Proceeding, 1st International Conference on Global Business, Entrepreneurship and Creative Industry, Kuala Lumpur. 39. Syazana, N.F.,& Hashim. R.A (2016). .Factors affecting the intention to stay among spa therapist in Malaysia. Conference Proceeding, 1st International Conference on Global Business, Entrepreneurship and Creative Industry, Kuala Lumpur. 40. Ismail, I.,& Hashim. R.A (2016). . The relationships between transformational leadership, team leadership and non-academic staff’ job satisfaction in an open and distance learning university. Conference Proceeding, 1st International Conference on Global Business,Entrepreneurship and Creative Industry, Kuala Lumpur. 41. Meli, N, A.,& Hashim. R.A (2016). Impact of leadership style on organisational commitment among employees of power utility in Sabah: Role of work motivation and role ambiguity Conference Proceeding, 1st International Conference on Global Business, Entrepreneurship and Creative Industry, Kuala Lumpur. 42. Hashim, R.A. & Zakariah, Z. (2016). Learners’ Acceptance and Usage of Virtual Learning Environment (VLE) Platform among Accounting Students of a Private University. Conference Proceeding 8th Pan-Commonwealth Forum on Open Learning (PCF8), Kuala Lumpur. 43. Zakariah, Z. , Hashim, R.A. & Musa, N. (2016). Hashim, R.A. & Zakariah, Z. (2016). Motivation, experience and satisfaction among adult learners with fully online web-based courses. Conference Proceeding 8th Pan-Commonwealth Forum on Open Learning (PCF8), Kuala Lumpur. 44. Syazana , N.F & Hashim. R.A.(2017). Competencies, job satisfaction and intention to stay among spa therapists in Malaysia. IPN Conference Proceeding. Phuket, Thailand. 45. Syazana , N.F & Hashim. R.A.(2017). Personality traits, job satisfaction and intension to say among spa therapists in Malaysia. IPN Conference Proceeding , Osaka, Japan 46. Aminudin,N.,Osman,Z., Chun,L.S., Hashim,R.A., Zakaria, & A. Jaafar M.E. (2018). Learning effectiveness in ODL environment : The influence of learner characteristics, self-efficacy and goal orientation. Conference Proceeding 32nd Annual Conference Asian Association Of Open University, Hanoi, Vietnam 47. Hashim,R.A., Chun,L.S., Ismail I., Syazana N.F., Osman,Z.,& Aminudin,N. (2018) Do leaders have an impact on their non-academic staff’s job satisfaction in an open and distance learning environment in Malaysia?. Conference Proceeding 32nd Annual Conference Asian Association Of Open University, Hanoi, Vietnam 48. Osman Z., Chun,L.S., Hashim,R.A., Aminudin,N., & Zakaria,A. (2018) Mediating effect of organization commitment on leadership style and academics employee performance relationship in Malaysian online distance learning institutions. Conference Proceeding 32nd Annual Conference Asian Association of Open University, Hanoi, Vietnam 49. Raime, S., Hashim ,R.A., Rahman,N.A. (2018) .Servant leadership and job performance of Malaysian public universities’ leaders mediated by working environment: A conceptual paper. Conference Proceeding ,3rd International Conference on Business Management (ICBM) 2018 Sintok, Kedah, Malaysia 50. Othman,O.,Kartar Singh, J.s. & Hashim, R.A (2018).Impact of emotional needs on intention to stay and the mediating role of POS. An empirical study of Gen Y employees’ in the banking sector in Malaysia. 4th Asia International Conference 2018, UTM, Langkawi 51. Hashim, R.A. & Mohammad, M.A. (2018).Employer branding and employee engagement of furniture retailer in Klang Valley .SHS Web of Conferences 56, 02003 (2018) ICML 2018. Kuala Lumpur 52. Rajaram, S.B.R., Khan, M.A.,& Hashim, A.R. (2019) Mediating effects of Generation Y work values on human resource practices and retention in unionised manufacturing companies. Proceeding ICE International Conference, Kuala Lumpur, Malaysia 53. Osman, Z., Loo Sin Chun, Hashim, A.R . & Aminuddin N. (2019) Key determinants of academic employees’ performance in Malaysian online distance learning institutions. Proceeding ICE International Conference, Kuala Lumpur, Malaysia 54. Hashim, A.R , Loo Sin Chun, Osman, Z., Harun, Y. R., Zakariah, Z., Syazana, N. S.(2019) Acceptance and usage, social influences, instructor’s presence and performance among learners in an ODL Institution. Proceeding ICE International Conference, Kuala Lumpur, Malaysia. Best Paper Award. 55. Raime,S., Shamsuddin,M.F., Hashim,R.A., & Abd Rahman, N. (2020). Perceived Lecturers’ Feedback and Online Learning Students’ Satisfaction: A Case Study of UNITAR College Students. IIARP Conference, Kuala Lumpur, Malaysia 1. Universiti Tun Abdul Razak Research Grant Title: Influence of relationship loyalty on hotel loyalty. RESEARCH GRANTS Status: Completed in 2010 2. Universiti Tun Abdul Razak Research Grant Title: Spurring Besut’s economy through tourism development forTerengganu State Government. Status: Completed in 2006 3. Universiti Tun Abdul Razak Research Grant Title: Kg. Pulau Gaya, Sabah: Homestay Project Concept Development for Sabah Tourism Board. Status: Completed in 2006 4. Universiti Tun Abdul Razak Research Grant Title: Perceived Transformational Leadership Style Employees' Service Performance among municipal council service employee. Status: Completed in 2011 5. Tourism Malaysia: Tourism Marketing Plan 2011-2015 Status : completed in 2011 6. University of Management & Technology Grant Title: Exploring consumer’s attitude towards green practices: A study on the lodging industry in Malaysia. Status: Completed in 2012 7. Occupational Analysis for Education Sector Ministry of Human Resource Development Status : Completed in 2015 8. Panel for development of assessment and facilitation for NOSS Ministry of Human Resource Development Status : Completed in 2017 9. Lead Researcher for development of assessment and facilitation for NOSS (10 industries) Ministry of Human Resource Development Status : Completed in 2019

MASTER /PHD SUPERVISION MASTER SUPERVISION EXPERIENCE COMPLETED

1. Service behavior and commitment to service quality among Municipal Council Staff in Malaysia. Haniza Ahmad (2011). UNIRAZAK Master of Management. 2. Impact of online customer review on consumer purchase decision among Generation Y. Ehad Mohamad Shaban Dagom. 3. Relationship between Generation X and purchase intention towards cosmetic & skin care product. Nor Fairuz Syazana Nor Fauzi. 4. Relationship between transformational leadership and job satisfaction in National Anti-Drug Agency (NADA).(Master in Management) Bushro binti Ahmad. 5. Talent management practices and turnover avoidance among the employees of Razak School of Government.(Master in Management) Azham b Zainal. 6. Relationship between employer branding and employees' engagement in furniture retailing business (MHRM). Mohamad Azlan Mohammad Nor. 7. High dependency of underprivileged Muslims on Zakat assistance in the State of Selangor (MBA). Abdul Basith bin Hamid. 8. Relationship between reward and recognition and transformational leadership and employee engagement in a FMCG company in Malaysia. Ong Suat Yean (MHRM). 9. The relationship between communication and training towards job satisfaction in a water services organization. Azizah Abdullah. 10. The Effects of Organizational Restructuring on Employees’ Motivation and Acceptance of Change. Azian Bakar. 11. Social media’s usage impact on FELDA’s Sawari entrepreneurship. Safie Mohamad. (MBA) 12. Relationship between Leadership Styles and Job satisfaction among academic staff at Open University Malaysia. (Master in Management). Ilyasa b Ismail. 13. Patient satisfaction towards health services in private Healthcare clinic: An investigation from a private clinic In Klang Valley. (MBA.)Abdul Halim Bin Saad. 14. Relationship between communication skills, Customer services, and user satisfaction Of Helpdesk In A Malaysian Plantation Company. (MBA) Salmelly Binti Muhamad. 15. Relationship between employer attractiveness, work- life balance and intention to stay for employees in hospitality industry . (MHRM) .Yong Yoke Lin. 16. The effect of flexible working hours on employee work/life balance within the education industry (MBA). Masooma Yusuf Jaber. 17. Introducing Innovation In An Academic Library: The Case Of The Arabian Gulf University Library In Kingdom Of . Athra Sayed Majeed Al Alawi 18. Effect of talent management on performance of SME’s in Malaysia (MMA) Rahmath Naima Mohamed Mustafa Marican. 19. Effect of Motivation. Job satisfaction on employees’ performance in the Legal Sector in Malaysia. Mohana Ramakrishnan. 20. Relationship between Job statisfaction, leadership on Quality of Life In a private company in Malaysia. Aiman Faris bin Mod Aris. In progress 21. Effect of Institute Professional Development Programme on Trainee Job Development. Norfitri Dhamaruddin . 22. Relationship between OD Interventions and Salesperson Success in Pharmaceutical Industry. Cynthia Gan Wen Chin. 23. The Relationship Between Person Job Fit, Person Organisation Fit and Remuneration On Job Satisfaction Among Employees in Telecommunication Industry. Nurhuda Hamzah. 24. Effect of work life balance and supervisor relationship on intention to stay in a private college in Malaysia. Deanmoli A/P Gopal. 25. Factors that Influence Intention to Drop Out Among Face to Face Student in A Private University in Malaysia. Muhamad Shafiq Saadon. 26. Relationship between work life balance, environment, career advancement towards women intention to stay in STEM field. Yoges A/P Muthiah. 27. Factors influencing workers’ Loyalty among fresh graduate at a Children Care Center. Azuhan Mohamed. 28. Successful women entrepreneurs in Malaysia: Factors and challenges. Tengku ismail bin Tengku Hashim

IN PROGRESS 29. Passenger satisfaction in amenities provided by Dhaka Railway Station. K M Ibrahim. 30. Relationship between CEO Remuneration and organisational Performance among Kuala Lumpur Composite Index Companies. Shah Ripaie 31. Effect Laissez Fire Leadership and work stress on Workplace Incivility in a Private Medical Center in Malaysia. Low Mei Leng.

DOCTORAL SUPERVISION

COMPLETED 1. Relationship between personality, job related and communication competencies and job retention among spa workers in Malaysia. Nor Fairuz Syazana Binti Nor Fauzi. (PhD). Completed 2. Relationship between ethics resources and ethics. in progress behavior in upstream oil and gas business in Malaysia. (DBA) Abdullah Bin Abdul Ghani. Completed 3. Relationship between organizational commitment, transformational leadership, job characteristics, employee engagement and employee performance in the water utility industry. (DBA) Zainuddin Othman . Completed 4. Gen Y’s Needs and Intention To Stay In The Banking Sector, Mediated by Perceived Organizational Support . (Phd). Zabedah Othman. Completed 5. Impact of leadership style on organisational commitment among employees of power utility in Sabah (DBA) Nor Azman bin Meli. Completed

IN PROGRESS 6. Relationship between organisational learning and organisational effectiveness in International Development Aid Agencies. John Stephen Onyait. Data Collection 7. Assessment of road usage behavior among urban Malaysian. (PHd) Ng Yew Loong. Data collection stage 8. Relationship between servant leadership, self efficacy, leadership competency, working environment and job performance among University’ Leaders. (PhD). Sharfika binti Raime . waiting for viva voce 9. Factors influencing celebrity endorsement in Malaysia ( PhD)). Ilyasa b Ismail. In progress 10. Relationship of human resource practices and employee retention: moderating effects of generation cohorts work values in unionised electrical & electronics manufacturers. (Phd). Sarita Beram Shah. Waiting for viva voce 11. Relationship of work values, personality, and self-leadership mediated by perceived organisational support on commitment to service quality among employees of zakat institutions in Malaysia . Abdul Basith Bin Shahul Hamid. In Progress 12. Factors affecting Safety climate performance of construction Industry, Hamizi Hamdan. In Progress 13. Effects of volunteer’s personality, religiousity, work values on work commitment among volunteers in Malaysia. Nadzurah Kamsun 14. Factors affecting revisit intention to ecotourism destination in Malaysia Morshed Md. Moinuddin. In Progress 15. Personal financial management, financial literacy, conscientiousness and responsible financial behaviour among civil servants in Malaysia Munira Binti Asran. In Progress 16. Individual and organisational factor and job performance mediating effect of authentic leadership and moderating effect of conscientiousness among employee of railway companies in Malaysia. Azrin bin Abdul Majid . In Progress 17. The effects of culture spiritual intelligent and leadership behavior on ethical practices I management- readymade garments industry. Afshara Mashiuth.In Progres 18. Effect of Servicescape ,lecturers ’support, students’ experience, perceived value and student engagement in Higher institution I Malaysia. Nanthakumar Karuppiah. In Progress 19. Work engagement. Quality of work life, job stress and turnover intention moderated by job satisfaction among nurses in Bangladesh. Kazi Omar Siddiqi. In Progress

REVIEWER/ INTERNAL AND EXTERNAL EXAMINER

1. Linking leadership style and task performance: mediating role of motivation and organisational citizenship behavior (DBA). Chua Han Cheng 2. The antecedent that influences customer loyalty among IPD- OUM corporate client in Malaysia.(DBA) Yon Rosli bin Daud 3. The impact of competencies and self motivation towards successful adjustment and performance of expatriates in the ICTS Sector in Malaysia (Phd). Jugindar Singh Kartar Singh 4. Assessing the effect of institutional factors on internal market orientation (Phd). Theophilus Francis Gyepi-Garbrah 5. Exploring some key factors and issues affecting economic development of PWD: A case study in , (Phd) Kofi Amponsah-Bediako 6. Employee performance: a study of factors and the moderating effects of psychological. (Phd) Sanjeev A/L V. Janardhanan 7. Motivation impact on the turnover at public & public universities in Malaysia. (DBA) Lim Tek Leong 8. Talent Edge towards 2020: Conquering the Talent Crunch in Oil & Gas Sector in Malaysia. (DBA) Nor Fazilah Mohd Yusof 9. Building sustainable green practices among Malaysian E&E manufacturing SMES. (Phd) PeterA/L Yacob 10. Determinants and outcome of green practice implementation among SME logistics firms in Southern Malaysia (Phd) Sasidharan s/o Raman Nair 11. The Influence of Perceived Value on Umrah revisit Intention among Malaysian Muslim.(Phd). Wan Amira Binti Wan Ahmad 12. Effect of strategic orientation in organsiational innovation with environmental turbulent towards firm performance of SME ‘s in Malaysia. (Phd) Razali Abdul 13. Determinants and outcome of green practice implementation among SME logistics firms in Southern Malaysia. DBA. Sasidharan Raman Nair 14. Empirical study on factors influencing counterproductive work behavior among academicians in Higher . (Phd) Jeannette Ong Ee-Lyn 15. Study on relationship between leadership styles and task performance in stone- mining in Malaysia. (Phd) Chua Han Cheng 16. Determinants of service quality and satisfaction from dialysis patients’ perspective.(DBA) Soon Chong Seng 17. Technology, organization, environment, organizational culture and adoption of business analytics in small and medium enterprise. (Phd) Mislina Atan bt Mod Saleh

ACTIVITIES  Committee member for ITTAR’s Annual Student’s Convocation (1999 to 2005)  Senate Member : UNITAR (2006-2007)

 Chairperson for Vendor and Tender Board Committee, UNITAR (2006-2007)  Secretary Tourism Educators Association, Malaysia, TEAM (2010- 2011)  Auditor for MYQuest (2011)  Pemandu (NKEA) Lab member (2010)  Conduct Workshop on Research Methodology series 6, UMTECH (2012)  MQA Panel (2013- current)  Treasurer for Case Writer Club, UMTECH (2012)  Internal Assessor for Faculty of Business Administration (2012)  Paper Reviewer for Unirazak ejournal (2010-2011)  Paper Reviewer for UMTECH/UNITAR journal (2012- 2013)  Paper Reviewer for African Journal of Marketing Management (2013)  Editorial Board: International Journal of Information Technology & Business Management(2013- current)  Head of Research and Publication Unit (OUMBS) (2014-current)  Program coordinator for Master of Human Resource Management (OUM) (2014- current)  Coordinate OUMBS I-Tune U for preparation for MOOC (2014)  Program Director: World Conference on Economics and Business Management (2014)  Director: OUMBS International Conference of Business and Management (2015 )  Seminar presentation on Tourism for Ahli Wawasan Kedah on invitation by OUM, Kedah (2015)  Editorial Board :OUM International Business and Management E Journal (2015)  Program Director: Master in Human Resource Management (2015 –current)  Round table with industry players on “ employability of graduate” organized by MIHRM (2016)  Panel Judge for “Employers of the Year” Malaysia organized by MIHRM (2016)  Paper reviewer for Asia Association of Open University (2016-2017)  Seminar presentation on leadership for JPJ Ipoh on invitation by OUM, Perak (2016)  OUM Tutor Excellent award (2015 )  Member: Malaysian Human Resource Ministry of Human Resource Development  Paper Reviewer : International Conference Education, OUM Kuala Lumpur  Post Graduate Committee, Cluster Business and Management , OUM :current  Deputy Chairman, OUM Post graduate colloquium 2018-2019  Programme Director Master in Human Resource Management: current  Programme Director Doctorate in Business Management: current  Technical advisor : JPK Electrical engineering sector (2018)  Technical Advisor : JPK Food and Beverage sector (2019)  Lead Researcher : 10 industries sector for JPK (2019)

Module Development for the following programs (selected list):  2002 & 2003 : Cake Decoration Workshop for the Ministry of Education  2005 : Food Preparation and Pastry Workshop for TLDM· 2006 : Food preparation Workshop for Ministry of Education  2006 : FELDA collaboration with UNITAR in offering SKM programs

Module Reviewer (OUM) for the following subjects:  2013: Human Resource Management (Undergraduate)  2013: Hazard Management(Undergraduate)  2013: International Business Management(Undergraduate)  2014: Human Resource Development(Undergraduate)  2014; Career Management(Undergraduate)  2014: Training and Staff Development(Undergraduate)  2015:Compensation(Undergraduate)  2015:Human Resource Management (Master)  2015:Career Management (Master)  2016: Human Resource Development (Master)  2016: Research Methodology (Master)  2018: Strategic Management  2018: Cross culture and diversity  2018 : Business Research  2018: Qualitative Research  2019: Compensation Management  2019: Performance Management  2019 : Cross Cultural Management

Development and conduct I-Lecture for the following subjects:  Performance Management  Human resource development

 2017: Building questions for SKM occupation in Salesmanship: Ministry of Human TRAINING / Resource Development CONSULTANCY  2017 : Task Analysis workshop  2017: Assessment workshop  2016: Structural Equation Modeling seminar by MPWS  2016:E-Tutor workshop, OUM  2016:MCQ workshop, OUM  2016:SPSS workshop , OUM  2015: Researcher and Panel for Occupational Analysis for Education Sector: Ministry of Human Resource Development  2015: MOOC training conducted by Apple Malaysia  2015:Protgraduate Module workshop  2015:Assessment workshop, OUM  2014: Academic writing workshop OUMBS  2014: Research workshop, OUM  2014: OUM/ODL workshop on E tutoring training  2013: Workshop on research and publication for ODL, OUM  2013: Module writing workshop, OUM  2013: Workshop on content development for ODL , OUM  2013: OUM translation workshop  2013: Workshop on TV internet and mobile Apps, OUM  2012: Train the Trainer (HRDF)  2012: MQA Panel for Management and Administration discipline  2011: Consultant for Tourism Malaysia for the preparation of: Tourism Marketing Plan 2011-2015  2010: Lab Member NKEA (Tourism Lab). Jabatan Perdana Menteri, Malaysia  2009: Consultant work for SPKG Sdn Bhd on : New production development for Nusa Village Resort, Taman Negara, Pahang.  2006-CURRENT : Conduct seminars for student on “ MESRA MALAYSIA” under preview of MOCAT  2006: Panel for Tourism curriculum development for Lembaga Akretasi Negara (LAN)  2003: Coordinator for Lembaga Tabung Haji special package in  Mecca, .  2004: Panel for Curriculum Development Vocational Training in  2006:Tourism Management and Catering Management for the Ministry of Education Panel for development of Tourist Guide and Train the Trainer Manuals for MOCAT