HOSTED BY:

ACCELERATING IMPACT: HARNESSING THE POWER OF HUMAN, SOCIAL, AND FINANCIAL INNOVATION TABLE OF CONTENTS

BOARD WELCOME 3 CONFERENCE BASICS 4

CAMPUS MAP 5 CHAIR WELCOME 6 PROGRAM WELCOME 7 CONFERENCE COMMITTEE 8 AGENDA AT A GLANCE 9 KEYNOTE SPEAKER 001 11 ENTERTAINMENT 12 KEYNOTE SPEAKER 002 13 BOARD OF DIRECTORS 15

CONCURRENT SESSION 1 16 CONCURRENT SESSION 2 18 CONCURRENT SESSION 3 24 CONCURRENT SESSION 4 28 CONCURRENT SESSION 5 32 CONCURRENT SESSION 6 38 AWARD WINNERS 42 SPONSOR THANK YOU 47

MOBILE APP FOLLOW US ON TWITTER 1. Your one-stop-shop for the conference program, events, networking and more. Download the CrowdCompass AttendeeHubapp from the Google Play or Apple iTunes Store 2. Once you download the app, open the app and #NSWM30 search for “NSWM” 3. Open and get started! NSWM BOARD WELCOME

Dear Colleagues,

We are excited to welcome you to our 30th Annual Conference of The Network for (NSWM). This year we return to , IL, a beautiful city where we have a strong history and fond memories as an organization. We are grateful to our hosts and Conference Chairs, Dr. Goutham Menon, Dean of Loyola University Chicago School of Social Work and Seth Green, Founding Director of the Baumhart Center for welcoming us to the Lake Shore Campus.

The Network has grown significantly over the past ten years, so our conference theme, Accelerating Impact: Harnessing the Power of Human, Social, and Financial Innovation could not be more relevant as we aim to address the world’s grand challenges. While much has been achieved in our sector, we believe that it is imperative that we all look towards the future with an open mind that is open to evaluating and adjusting processes to ensure maximum impact. This year, our esteemed Program Committee has assembled a fantastic program of cutting-edge ideas about leadership and management and how best to utilize human, social, and financial innovation to accelerate impact. Thank you to Dr. Michael Dentato and Dr. Maria Wathen for your Let us put you on the MAP leadership as this year’s Program Chairs.

Build your career in management and administration Thank you to our Network Administrative Coordinator, Our conference brings together students, emerging Idalia Gaitan, who works diligently behind the scenes to leaders, managers, executives, researchers, help ensure everyone has a great conference experience. practitioners, and professors who all have an interest Pursue a concentration in Management and Policy (MAP) through the MSW This year, we are excited by the range of academics and in leadership and management in public, private, degree at the Rutgers School of Social Work. Our graduates hold executive practitioners from throughout the country and a few from and nonprofit sectors. We hope you will take this leadership positions in management, policy, and planning in public and abroad who are joining us this year as we celebrate our opportunity to network with each other and form long 30th anniversary conference. We have stellar keynotes lasting relationships that continue beyond these few nonprofit human services organizations. The Rutgers School of Social Work who are leaders in the Chicago community and exemplify days. Have an engaging, informative, and enlightening MSW also offers a clinical concentration in formats including online, weekend, impact and innovation. In addition, we are excited to time at our conference! We look forward to seeing how full and part-time, and traditional on-campus coursework. Degree honor the achievements of some of the exemplars among you take what you learn to accelerate impact in your us and celebrate many of our accomplishments as an community. programs include the BASW, DSW, PhD, and dual degrees. organization. We look forward to staying in touch with you throughout the year. Get started today and forge a new path. Visit us online: socialwork.rutgers.edu/academics/master-social-work-msw/msw- Warm regards, concentrations/management-and-policy-concentration John Tropman, MSW, PhD Lakeya Cherry, DSW- C, MSSW Interim President, NSWM Board of Directors CEO, The Network for Social Work Management Spring 2019 LAKE SHORE CAMPUS

Campus Safety Community Security Wheelchair Ramp

CONFERENCE BASICS 1

WEST ALBION AVENUE

2 D Drop by the information table to OA R AVENUE Lake REGISTRATION N 3 DA Winthrop Garden Michigan learn about events, help getting ERI H S MAY 30 8:00 AM - 3:30 PM DIRECTORY WINTHROP

TH N ACADEMIC / STUDENT SERVICES 4 5 6 7 8 OR

around town or becoming a NORTH CTA RED LINE N MAY 31 8:00 AM - 10:30 AM Arnold Fine Arts Annex 30 LOYOLA STATION WEST LOYOLA AVENUE member of the Network. Burrowes Hall 46 MUNDELEIN CENTER, MAIN BVM Hall 40 9 UNDER CONSTRUCTION Sean Earl Field 11 Centennial Forum 9 CENTENNIAL 10 Crown Center HALLWAY OUTSIDE OF Co ey Hall 27 FORUM Crown Center for the Humanities 11 SteamPlant AUDITORIUM Cudahy Library 16 Cudahy Science Hall 19 CUDAHY 14 LIBRARY Cuneo Hall 20 “L” Station 13 NORVILLE Damen Student Center 12 16 GENTILE ATHLETICS 15 CEU’S ” Stop 12 ARENA CENTER “L Stop University Bookstore DAMEN Doyle Center 6 STUDENT Dumbach Hall 15 CENTER Information Flanner Hall 24 Commons Flex Lab 31 17 LOYOLA Gentile Arena 13 East Quad INFORMATION Halas Sports Center 21 D 19 COMMONS DAY 1 MEET THE EXHIBITORS OA Institute of Environmental 41 R N West Quad Sustainability DA 21 TH MAY 30 8:00 AM - 5:00 PM MADONNA DELLA Loyola Information Commons 17 ERI STRADA CHAPEL H 22 P2 18 MAY 30 S Loyola Hall 5 MAY 31 8:00 AM - 1:00 PM TH Madonna della Strada Chapel 18 OR N 4 hours of continuing Mundelein Center 26 Mundelein WELLNESS 23 Parking 20 Norville Athletics Center MUNDELEIN CENTER, PALM 14 CENTER Center Quinlan Life Sciences Center 25 Shuttle Entrance Stop Sullivan Center / Student Services 45 27 COURT, 4TH FLOOR ATRIUM CAMPUS SAFETY P1 STUDENT HOUSING OFFICE 26 AUDITORIUM 25 28 Piper Hall Bellarmine Hall 1 24 Campion Hall 3 WELCOME Canisius Hall 52 CENTER de Nobili Hall 38 Main Entrance DAY 2 DEVON AVENUE WEST SHERIDAN ROAD Fairfield Hall 49 Fordham Hall 22 ST HOYNE 40 Georgetown Hall 44 AVENUE 45 MAY 31 FIELDS 38 A International House 48 30 Z

A SULLIVAN 29 L LeMoyne Hall 34 P CENTER FOR

Y STUDENT T INSTITUTE OF 4 hours of continuing education Marquette Hall 53 I SERVICES NETWORKING 31 32 41 ENVIRONMENTAL Marquette South 54 SUSTAINABILITY 35 Messina Hall 50 MMUN BREAKFAST 39 CO Mertz Hall 10 42 US Regis Hall 32 MAY 30 8:00 AM - 8:30 AM ATI 43 46 San Francisco Hall 43 GN I T.

Santa Clara Hall 8 S Facilities, 36 MAY 31 8:00 AM - 8:30 AM Seattle Hall 36 operations, 33 8 HOURS IN TOTAL & maintenance Simpson Living-Learning Center 35 34 37 44 MUNDELEIN CENTER, EAST Spring Hill Hall 51 There is a charge of $35 per day Xavier Hall 37 WEST ROSEMONT AVENUE or $70 for two days PATIO AND COURTYARD OTHER 47 Alumni House 33 53 PARKING Arrupe House 7 48 P1 Main Gonzaga Hall 55 P2 Granada Granada Center 23 54 OAD R STREET AVENUE University Bookstore AVENUE 49 Campus Safety Office 52 IDAN

Your conference registration includes Wellness Center HER

Event name: Network for Social Work S KENMORE

WIFI CODE: BROADWAY WINTHROP 2

Hampton Inn at Loyola Station TH

50 55 R a FREE subscription to The Human Management Conference Wifi login: nswm Password: Hopkins House 47 NORTH NORTH NORTH NO Hoyne Avenue athletic elds 29 Services Organizations: Leadership, luc23510 Guests are each allowed to register one device Ignatius House 39 51 Piper Hall 28 CTA RED LINE COMMUNITY Management and Governance Journal. on the wireless network using the credentials.Registration Sherry Hall 42 GRANVILLE STATION SECURITY N WEST GRANVILLE AVENUE instructions are available as a PDF at luc.edu/guestwifi St Joseph’s Seminary 4 200 FEET

4 - NSWM 30TH ANNUAL CONFERENCE CONFERENCE PROGRAM CO-CHAIRS CONFERENCE CO-CHAIRS WELCOME WELCOME We are excited to welcome this year’s plenary speakers: Helene D. Gayle, President and CEO of Welcome to Chicago for The Network for Social Work Chicago Community Trust and Dorri C. McWhorter, Management’s 30th Annual Management Conference: Dear Colleagues, Chief Executive Officer of YWCA Metropolitan Chicago. ACCELERATING IMPACT: HARNESSING THE POWER We are certain that these two dynamic leaders from OF HUMAN, SOCIAL, AND FINANCIAL INNOVATION! We are overjoyed to welcome you to Loyola University Chicago for the 30th annual Network for Social Work Chicago will provide energetic perspectives from the As Co-Chairs of the Program Committee, it has Management Conference. field, both globally and locally, and we look forward to been a true honor to work with a committed group their keynote addresses on Thursday and Friday. of colleagues from the NSWM staff and board, Our conference comes at a timely moment. Social work management is in the midst of change, as government funding academics, community-based professionals and declines and new forms of social service emerge. Over the next three days, we will explore how to harness the power We would like to acknowledge our Conference Co- students throughout the planning process for this of human, social, and financial innovation to accelerate impact in this dynamic environment. Chairs from Loyola University Chicago: Dr. Goutham year’s conference. We hope you find the conference to Menon, Dean of the School of Social Work and Seth be filled with unique opportunities for learning, sharing We are enormously grateful to the team that has put this conference together, especially Lakeya Cherry, CEO of the Green, JD, Director of the Baumhart Center for and networking in which you expand your personal and Network for Social Work Management, and Program Chairs Michael Dentato and Maria Wathen. This extraordinary Social Enterprise and Responsibility, housed in the professional knowledge base of social work leadership team has organized an insightful, innovative, and inspiring collection of thought leaders and practitioners. School of Business. Their collaboration in developing and macro practice skills. this year’s conference was invaluable, as was their

We hope you will enjoy your time in Chicago and at Loyola. Our City has a vibrant, robust, and dynamic social sector raising of financial support. Similarly we would like to We are proud to announce that this year the Network community that embraces the power of social work and Loyola is grateful to be a core partner in the City’s efforts. acknowledge our colleagues at ACOSA, as well as the received a near-record of 141 proposals for diverse We also have unparalleled recreational and tourist opportunities that we hope you’ll enjoy while you’re here. leadership of NSWM: Lakeya Cherry, CEO, and Idalia sessions, workshops, panels and posters alike. We Gaitán, Administrative Coordinator, for their never- extend our gratitude to our Program Committee ending oversight, support and guidance. responsible for abstract review. This team of twelve

reviewers was comprised of colleagues from across We are delighted you’ve decided to join us and we Finally, we extend thanks to our sponsors, whose the country and included faculty, administrators, are excited for the learning journey ahead. generous support is what allows this conference to practitioners, and doctoral students. Their support happen each year. All sponsors are also listed in the and guidance truly helped us to build this wonderful conference program. Please be sure to thank them conference program. Their names and titles are listed for their financial support of our thirtieth annual in the program. management conference if you see them in passing. Sincerely, Based on feedback from attendees of previous We hope you enjoy our “City of Big Shoulders” and Goutham Menon, Dean & Professor, conferences, we developed a format and structure take time over the weekend to visit our world class Loyola University Chicago School that includes ample time for attending sessions, museums and historic sites, take the architectural of Social Work networking, and taking breaks. The printed tour on the Chicago River, or a trolley tour of diverse program includes the conference schedule, titles of neighborhoods, and grab a Chicago dog and deep- Seth Green, Founding Director, presentations and posters, and names of presenters. dish pizza, too. May this year’s conference be a most Loyola University Chicago Complete descriptions of all presentations as well memorable learning and networking community Baumhart Center as additional conference information may be found at experience for all of you! Thanks for your participation www.nswm.conference.program.2019.com and on the in and support of NSWM! conference app.

Sincerely,

Michael P. Dentato, PhD and Maria Wathen, PhD Program Committee Co-Chairs

6 - NSWM 30TH ANNUAL CONFERENCE CONFERENCE COMMITTEE MEMBERS AGENDA AT A GLANCE

NSWM Staff Conference Program Committee WEDNESDAY, MAY 29, 2019: (Abstract Review) Lakeya Cherry, DSW-C, MSSW DOCTORAL SCHOLARS INSTITUTE 8:30 AM - 5:00 PM CEO of The Network for Social Amy Krings, MSW, PhD Work Management Assistant Professor, SSW/ EMERGING LEADERS INSTITUTE 8:30 AM - 5:00 PM Loyola University Chicago Idalia G. Gaitán, BA EVENING RECEPTION 5:00 PM - 7:00 PM Administrative Coordinator of The Keith Green, AM, PhD Network for Social Work Management Assistant Professor, SSW/ Loyola University Chicago

Paula Basta, MDiv Conference Chairs Director of the Illinois Department of Aging (IDOA) THURSDAY, MAY 30, 2019: Goutham Menon, PhD Bob Haennecke, AM, MA Dean, Loyola University Chicago, Associate Vice President, Catholic School of Social Work Charities of the Archdiocese of Chicago NETWORKING BREAKFAST 8:00 AM - 8:30 AM Seth Green, JD PERFORMANCE : GRAFFITI RHYTHMS DANCE GROUP 8:30 AM - 8:50 AM Tracy M. Soska, LSW Director, Baumhart Center, OPENING WELCOME 8:50 AM - 9:30 AM Loyola University Chicago ACOSA, Clinical Associate Professor, SSW/University of Pittsburgh KEYNOTE SPEAKER: HELENE D. GAYLE 9:30 AM - 10:30 AM Karen D’ Angelo, PhD BREAK 10:30 AM - 10:45 AM Conference Co-Chairs ACOSA, Assistant Professor, ane Addams College of SW/UIC CONCURRENT SESSION 1 10:45 AM - 11:45 AM Michael P. Dentato, PhD Associate Professor, Loyola University Tisa McGee, MA, MSW, PhD LUNCH & AWARD CEREMONY 11:50 AM - 1:00 PM Assistant Professor, Barry University Chicago, School of Social Work CONCURRENT SESSION 2 & POSTERS 1:15 PM - 2:15 PM Kristina Jaskyte Bahr, MSW, PhD Maria V. Wathen, LCSW, PhD CONCURRENT SESSION 3 2:30 PM - 3:30 PM Assistant Professor, Loyola University Associate Professor, University of Georgia NETWORKING RECEPTION : THE O’MY’S 3:45 PM – 5:30 PM Chicago, School of Social Work Melissa Iverson, MSW, MA Doctoral Student, SSW/ Loyola University Chicago Conference Support Patrick Decker, MSW Casey Hendricks, MEd Doctoral Student, SSW/ Manager for Community Engagement, Loyola University Chicago School of Social Work FRIDAY, MAY 31, 2019:

Caroline Gosselin, MEd NETWORKING BREAKFAST 8:00 AM - 9:00 AM Manager, Extension Education, Loyola 2019 Event Planner University Chicago School of Social Work OPENING WELCOME 9:00 AM - 9:30 AM Jeff Sproehnle KEYNOTE SPEAKER: DORRI C. MCWHORTER 9:30 AM - 10:30 AM BREAK 10:30 AM - 10:45 AM CONCURRENT SESSION 4 10:45 AM - 11:45 AM THANK YOU TO OUR VOLUNTEERS PLENARY LUNCH 11:50 AM - 1:00 PM CONCURRENT SESSION 5 & POSTERS 1:15 PM - 2:15 PM

We would like to give a special thanks to each Thank you to our friends at ACOSA for CONCURRENT SESSION 6 2:30 PM - 3:30 PM volunteer who contributed their time to make your support and partnership. CLOSING SESSION : CUBAN CESPEDES Y SU MAMBO FINO 3:45 PM - 4:30 PM this conference a great success.

8 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 9 KEYNOTE SPEAKER 001

Helene D. Gayle, President and CEO of The Chicago Community Trust

Helene D. Gayle is President and CEO of The Chicago Community Trust, one of the nation’s leading community foundations. The Trust works with donors, nonprofits, community leaders and residents to lead and inspire philanthropic efforts that improve the quality of life in the Chicago region.

Previously, Dr. Gayle was CEO of McKinsey Social Initiative (now McKinsey.org), a nonprofit that builds partnerships for social impact. For almost a decade, she was President and CEO of CARE, a leading international humanitarian organization. Named one of Forbes’ “100 Most Powerful Women,” An expert on global development, humanitarian and one of NonProfit Times’ “Power and Influence and health issues, Dr. Gayle spent 20 years with Top 50”, she has authored numerous articles on the Centers for Disease Control, working primarily global and domestic public health issues, poverty on HIV/AIDS. She also worked at the Bill & Melinda alleviation, gender equality and . Gates Foundation, directing programs on HIV/AIDS and other global health issues. Dr. Gayle was born and raised in Buffalo, NY. She earned a B.A. in psychology at Barnard College, Dr. Gayle serves on public company and non- an M.D. at the University of Pennsylvania and profit boards including The Coca-Cola Company, an M.P.H. at Johns Hopkins University. She has Colgate-Palmolive Company, the Rockefeller received 15 honorary degrees and holds faculty Foundation, Brookings Institution, the Center for appointments at the University of Washington and Strategic and International Studies, New America Emory University. and the ONE Campaign. She is a member of the Council on Foreign Relations, the American Public Health Association, the National Academy of Medicine, the National Medical Association and the American Academy of Pediatrics.

#NSWM30 - 11 OPENING PERFORMANCE THURSDAY MAY 30, 2019 GRAFFITI RHYTHMS DANCE GROUP KEYNOTE SPEAKER Established in 2010, Graffiti Rhythms offers group/ private Dance & Fitness classes for all ages 002 throughout Chicago (and close Suburban) areas. Are you in search of professional choreography for Dorri C. McWhorter, CPA Chief Executive Officer your Quinceanera, Sweet 16 or Wedding? Give us a YWCA Metropolitan Chicago call! We also offer live performances for private or public events. Growing up as an athlete and dancer, Dorri McWhorter became the CEO of the YWCA GR Innovator, Ms. Cari Bermudez always lived a Metropolitan Chicago in March 2013. She has very active lifestyle. She founded Graffiti Rhythms embarked upon a journey to transform the 140 with the basis that both Dance & Fitness should be year old social service agency to a 21st century attainable for everyone. Graffiti Rhythms combines social enterprise. Dorri is moving the agency into urban and street-style dancing with traditional the digital age by re-launching the TechGYRLS Dance and Fitness foundations to make all classes program, which focuses on developing STEM fun! You will feel as though you are living within awareness for girls ages 9 through 14 and the music and creating art with your body when you introducing 3D: Developing Digital Diversity, try the amazing styles we have to offer! When you which provides web and mobile application enjoy what you are doing, Fitness is easy and Dance https://www.graffitirhythmsdance.com/ development training to adult women. Dorri has becomes a lifestyle. Break down the walls that you also led the YWCA’s expansion of digital services think may be holding you back and enter a world of with the launch of YShop.org (e-commerce She has also held senior positions with Snap-on self-expression, strength and passion with Graffiti platform), womenshealthexchange.org (health Incorporated and Booz Allen Hamilton. Dorri is also Rhythms Dance & Fitness classes! insurance and information) and the MPWR mobile active in the accounting profession having served as app (community engagement). a member of the Board of Directors of the American RECEPTION ENTERTAINMENT Dorri was included in the Chicago Tribune’s Institute of Certified Public Accountants (AICPA) THURSDAY MAY 30, 2019 Blue Sky Innovation’s inaugural list of “The Blue and a Board of Directors for the Illinois CPA Society. THE O’MY’S Network”, comprised of the top 100 innovators in McWhorter also serves on the Board of Directors for Chicago. She was also recognized by Good City several organizations, including The Metropolitan Comprised of two gifted musicians, The O’My’s Chicago, receiving its Innovative Leader Award. Club, Chicago Finance Exchange, and Chicago Child channel their experiences and perspective into Dorri led the process for the YWCA to develop Care Society. McWhorter is also a member of the gritty, polished music that grabs listeners with an exchange traded fund (ETF) for women’s Executive Council of Ms. Tech advancing women its sound, and holds them with its content. Nick empowerment ($WOMN) in partnership with businesses in technology and a board member of Hennessey and Maceo Vidal-Haymes, two Chicago Impact Shares, the first 501(c)(3) nonprofit the Chicago Center for Arts and Technology. As an natives, man the keys and guitar respectively. exchange-traded fund (ETF) platform. engaged community leader, McWhorter served as a member of Mayor Emanuel’s second term transition A proven leader in the corporate and social change team. She is also a board member for the State sectors, Dorri prides herself on being a socially- of Illinois Charitable Trust. McWhorter received a conscious business leader throughout her career. bachelor of business administration degree from CLOSING PERFORMANCE McWhorter is an active member of Chicago’s civic, FRIDAY MAY 31, 2019 the University of Wisconsin-Madison and a master of business and philanthropic communities. Most business administration degree from Northwestern CUBAN CESPEDES Y SU MAMBO FINO recently, she was a partner at Crowe Horwath LLP, University’s Kellogg School of Management. one of the largest accounting firms in the U.S. Yendrys Cespedes, is a musician, producer, pianist, composer, sound engineer and CEO of YCC Productions, a Latin music academy and recording studio in Chicago, Illinois. Cespedes is also the Director of the theatrical performance Habana Madrid, showing this summer in Chicago.

12 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 13 BOARD OF DIRECTORS Michalle Mor Lakeya Cherry, John Tropman, Kelsey Louie, Dawn Barak, PhD Goutham MSSW MSW, PhD MSW, MBA Shedrick, Dean’s Professor Menon, LCSW-R of Social Work & NSWM Interim NSWM President- PhD Business Chair, President and Elect and Chief Dean & Professor Chief Executive Department of Emeritus Professor Executive Officer Founder and CEO at Loyola Officer of The Social Change and at the University of of Gay Men’s of JenTex Training University Network for Innovation USC Michigan, School Health Crisis & Consulting in Chicago School of Social Work Suzanne Dworak- of Social Work and (GMHC) Central Islip, NY Social Work Management Peck School of School of Business, Social Work and Ann Arbor, MI USC Marshall School of Business

Rochelle Herbert K. “Shelly” Gary M. Bess, Hatanaka, Wimpfheimer, PhD Alan J. Dettlaff, Jessica Wang DSW DSW PhD, MSW

NSWM Treasurer NSWM Academy Dean at University Senior Vice NSWM Secretary and Executive Chair and of Houston President of and CEO of Gary Director of President, Graduate College Placement and Bess Associates Special Service Wimpfheimer of Social Work Applicant Success in Paradise, CA for Groups in Los & Associates, at 2U, Inc. Angeles, CA Executive Director The Community Chest, Englewood, NJ

Bruce Karen Beyer, Alfredo Friedman, MSW, MPA, Aguirre, PhD, CSWM MBA, LCSW LCSW Idalia Gaitan, Past NSWM BA President Executive Director Retired Mental Administrative and Emeritus of the Ecker Health Director Coordinator Professor at the Center for Mental for San Diego School of Social Health in Elgin, IL County Health and Work, California Human Services State University, Agency Bakersfield

Karen Hopkins, Katharine Marvin PhD, MSW FOLLOW US ON TWITTER Briar-Lawson, Southard, Associate MSW, PhD DSW, CSWM Don’t forgot about our mobile appto see Professor for information about the conference. Coordinator, Dean Emeritus, MSW-MBA Professor, School Professor of Download the CrowdCompass Dual Degree of Social Welfare, Practice, USC AttendeeHubapp from the Google Chair, Faculty University at Suzanne Dworak- Play or Apple iTunes Store Organization Albany State Peck School of Social Work University of Download the app, open the app and #NSWM30 University of New Maryland York search for “NSWM”

14 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 15 THURSDAY THURSDAY CONCURRENT SESSION 1 MAY 30, 2019 CONCURRENT SESSION 1 MAY 30, 2019 10:45 - 11:45 AM 10:45 - 11:45 AM

1. LEVERAGING SOCIAL WORK KNOWLEDGE AND SKILLS FOR FUNDRAISING EFFECTIVENESS 1. FINANCIAL INNOVATION AND HUMAN SERVICES CONTRACTING: USING A MODIFIED LEAD AGENCY APPROACH IN CHILD AND YOUTH SERVICES Barry Rosenberg, BA, MSW Professor of Practice Washington University in St. Louis Rosemary Vito, PhD, MSW, RSW Assistant Professor King’s University College Room: 0503 Room: 0307 2. DESIGN THINKING FOR BUILDING SUSTAINABLE AND IMPACTFUL SERVICES, PRODUCTS AND PROCESSES IN HUMAN SERVICE ORGANIZATIONS: GOING BEYOND NEEDS ASSESSMENT 2. IT’S NOT ABOUT THEM WITHOUT THEM: COLLABORATING WITH CONSUMERS TO MEET NEEDS AND IMPROVE PRACTICE Monica Nandan, PhD, MSW, MBA Gokul Mandayam, PhD, MSW Director for Strategic Partnerships Kennesaw State University Assistant Professor University of Buffalo Natallie Gentles-Gibbs, PhD, LCSW Room: 0415 Assistant Professor University of Southern Maine School of Social Work 3. TRUST AND TRANSITIONS OF CARE: A CARE MANAGEMENT APPROACH TO Room: 0307 DECREASING EMERGENCY ROOM USE 3. COLLABORATION AND CUSTOMIZATION: IMPLEMENTING EARLY CHILDHOOD MENTAL Haileigh Nelson, LMSW Martha Vargas, RN HEALTH SUPPORTS IN A GROWING SCHOOL NETWORK Director of Care Coordination The Institute for Family Health Care Management RN Care Coordinator The Institute for Family Health Megan Berkowitz, LICSW Brenda Terry-Leonard, PhD Ada Umubera Positive Behavior Support Manager AppleTree Early Learning Clinical Psychologist MedStar Georgetown Care Management Program Associate The Institute for Family Public Charter Schools University Hospital Center for Wellness in Health School Environments Erin Mathis, PhD Room: 0414 Assistant Director of Research and Innovation Early Childhood Innovation Network Georgetown University 4. DEVELOPING SOCIAL WORK LEADERS FOR AN INCREASINGLY COMPLEX WORLD Room: 0307 Toni Jensen, CSW, MSW, MPA Assistant Professor of Social Work and MSW Program Director 4. SOCIAL WORK SUPERVISORY TRANSITION: FROM FRONTLINE TO LEADERSHIP Nebraska Wesleyan University Shu Zhou, LMSW Room: 0408 Doctoral Teaching Assistant University of Houston 5. CONTINUOUS QUALITY IMPROVEMENT: A STRATEGY LEVER FOR BUILDING A LEARNING Room: 0304 CULTURE & MONITORING ORGANIZATIONAL IMPACT 5. TERTIARY DIVERSITY MANAGEMENT: A CRITICAL SUCCESS FACTOR IN LEVERAGING Yolanda Green-Rogers, MSW Khushnuma Cooper, PhD, CEO LEADERSHIP FOR MAXIMIZING ORGANIZATIONAL PERFORMANCE Senior Policy Analyst Chapin Hall at the University of Chicago Khush Cooper Associates Karun Singh, PhD, LCSW-R, CSWM Blas Martin De La Cruz, BA Room: 0407 Professor of Teaching Rutgers University School of Social Work MSW Candidate Rutgers University School of Social Work 6. AN OVERVIEW OF SOCIAL ENTREPRENEURSHIP: WHAT SOCIAL WORKERS NEED TO KNOW Room: 0304 ABOUT THIS EMERGING FIELD AND THE ROLES THEY CAN PLAY IN ADVANCING ITS MISSION 6. PERSONALITY CHARACTERISTICS & SOCIAL SERVICE LEADERS Marijo Upshaw, MSW, MBA Adjunct Faculty Wayne State University Richard Boettcher, PhD, MSW, LISW-S Linda Helm, PhD, MSW, LISW-S Professor Emeritus College of Social Work, The Ohio Coordinator, Title 4-E Child Welfare Training Room: 0406 State University Program OSU College of Social Work 7. THE 5LS OF SOCIAL WORK SUPERVISION: A MODEL OF ETHICAL TALENT DEVELOPMENT Room: 0304 Dawn Shedrick, LCSW-R Sharea Farmer, LCSW CEO | Principal Trainer JenTex Training & Consulting, LLC CEO | RS Counseling & Wellness

Room: 0403

16 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 17 20-MINUTE PAPERS

THURSDAY THURSDAY CONCURRENT SESSION 2 MAY 30, 2019 CONCURRENT SESSION 2 MAY 30, 2019 1:15 - 2:15 PM 1:15 - 2:15 PM

1. BUILDING COMMUNITY COLLABORATION TO ADDRESS TRAUMA AND PROMOTE RESILIENCE 7.COMMUNITY BUILDING WITHIN AN ORGANIZATION DURING A TIME OF CHANGE AND UNCERTAINTY Katharine Briar-Lawson, MSW, PhD Jacklyn Wallen, MA Professor, Dean Emeritus University at Albany Illinois Mobilizing Action for Resilient Sam Mistrano, JD June Wiley, PhD, MSW Communities and Youth Crossroads Clinical Associate Professor USC Clinical Associate Professor & Assistant Dean Holly White-Wolfe, MBA, PhD Candidate Suzanne Dworak-Peck School of Social Work USC Suzanne Dworak-Peck School of Social Work Former Director Sonoma County Mobilizing Action for Meg Hefty, ICDVP, ICPAIP Resilient Communities Associate Director Sarah’s Inn Room: 0415

Lisa Good, MBA, PhD Candidate Heather Larkin, PhD, MSW 8. STRATEGIC RESOURCE DEVELOPMENT FOR ACCELERATING IMPACT Director of Urban Grief and also for Policy Entrepreneurs Director HEARTS and Mobilizing Action for IN FINANCIAL INNOVATION Mobilizing Action for Resilient Communities, Albany Resilient Communities, University at Albany NY Room: 0203 Todd Rofuth, DSW, MSW, LMSW Julie M. Piepenbring, PhD, LCSW, MSW Chairperson & Professor Southern Assistant Professor College of Saint Rose Connecticut State University 2. THE IMPACT OF TARGETING BEHAVIOR IN PATIENTS WITH UNCONTROLLED TYPE 2 DIABETES: A PILOT PROGRAM FOR DIABETES CARE MANAGEMENT Room: 0403 Laura Bazhdari, LMSW Tania Milan-Cruz, RN Director of Care Coordination The Institute for Family Health Registered Nurse The Institute for Family Health

Room: 0204

3. QUANTITATIVE STORYTELLING: YOUR IMPACT IN NUMBERS

Christine Flynn, MSW Pamela Krikorian Founder fás trí comhar + Entrepreneur Coach Graphic Designer + Creative Strategist

Room: 0205

4. ASSESSING FOR RACIAL EQUITY IN ORGANIZATIONS: ASSESSMENT TO ACTION Lisa Hawash, MSW Associate Professor of Practice Portland State University School of Social Work

Room: 0303

5. ACHIEVING SUCCESSFUL PROGRAMS USING A PARTICIPANT-LED PROGRAM DESIGN

Andrea Jones, PhD, MSW Stephanie Straughn, MSSW Associate Professor University of North Carolina Wilmington Assistant Director QENO

Natasha Davis, MPA Director QENO Room: 0304

6. ADVOCACY STRATEGIES FOR KEEPING ON MISSION IN A CHANGING POLITICAL CLIMATE Sabrina Kiser, MSW Assistant Director of and Public Policy Coordinator The Salvation Army Room: 0307

18 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 19 THURSDAY THURSDAY CONCURRENT SESSION 2 MAY 30, 2019 CONCURRENT SESSION 2 MAY 30, 2019 1:15 – 2:15 PM 1:15 – 2:15 PM

1. THE ESSENCE OF CARE: ENGAGING AND SERVING VETERANS WITH CO-OCCURRING 7. WANT TO MITIGATE IMPLICIT BIAS IN YOUR ORGANIZATION? SERIOUS MENTAL ILLNESS AND SUBSTANCE USE DISORDERS USE IMPROVEMENT METHODOLOGY!

Hang Ruan, LICSW Ian Pocock, MSW Erin Carman, JD, LMSW Program Manager U.S. Department of Veterans Affairs Graduate Social Worker VA Puget Sound Health Care System Assistant Professor Daemen College

Katherine McCauley, PhD Elizabeth Solursh, LICSW, CDP Room: MUNDELEIN CENTER, STUDENT LOUNGE Graduate Psychologist VA Puget Sound Health Care System Clinical Social Worker VA Puget Sound Health Care System 8. STRENGTHENING LAW WITH SOCIAL WORK: AN INNOVATIVE NON PROFIT LAW FIRM Room: MUNDELEIN CENTER, STUDENT LOUNGE Jason Pica II, MSW Brian Gilbert, JD 2. BOARD DIVERSITY: ACCELERATING THE CONVERSATION AND IMPLEMENTATION Research Associate Chicago Advocate Legal, NFP Financial Director Chicago Advocate Legal, NFP

Patrick Decker, MSW Melissa Iverson, MSW Chlece Neal, JD, MSW, MS Doctoral Student Loyola University Chicago Doctoral Student Adjunct Instructor Loyola Executive Director/Supervising Attorney Chicago University Chicago School of Social Work Advocate Legal, NFP Room: MUNDELEIN CENTER, STUDENT LOUNGE Room: MUNDELEIN CENTER, STUDENT LOUNGE

3. STAFF/VOLUNTEER COMMUNITY OUTREACH STRATEGIES TO INCREASE PROGRAM IMPACT 9. DEVELOPING A NEW EXPERTISE IN MANAGEMENT AND SUPERVISION IN SOCIAL WORK – MILESTONES AND TRAINING PROGRAMS FOR MANAGERS Lilly Estenson, MSW Education & Volunteer Outreach Specialist Nourit Segev Center for Health Care Rights Head of the Central School for Workers is Social Services Minisetry of Welfare Room: MUNDELEIN CENTER, STUDENT LOUNGE Room: MUNDELEIN CENTER, STUDENT LOUNGE 4. THE ILLINOIS RURAL HEALTH SUMMIT: CONVENING RURAL STAKEHOLDERS TO CREATE A RURAL HEALTH POLICY BLUEPRINT 10. LOCAL BARRIERS TO IMPLEMENTATION OF CONTINGENCY MANAGEMENT: AN EMPIRICALLY SUPPORTED, DATA-DRIVEN INTERVENTION FOR SUBSTANCE USE DISORDERS Kimberly Palermo, MSW Sameer Vohra, MD, JD, MA, FAAP Health Policy Specialist SIU School of Medicine Chair, Department of Population Science and Policy, Assistant Sean Robinson, PhD Hang Ruan, LICSW Professor of Clinical Pediatrics, Medical Humanities, and Law, Clinical Psychologist Department of Veterans Affairs Program Manager U.S. Department of Veterans Affairs Thomas Albers, MA SIU School of Medicine Health Policy Specialist Department of Population Science and Elisia Yanasak, PhD Cody Bullock, PhD Policy, SIU School of Medicine Carolyn Pointer, JD Clinical Psychologist Clinical Psychologist Policy Director Department of Population Science Room: MUNDELEIN CENTER, STUDENT LOUNGE and Policy, SIU School of Medicine

Room: MUNDELEIN CENTER, STUDENT LOUNGE

5. THE ALLIANCE FOR NONPROFITS AT UGA

Anthony Mallon, PhD, MSW Sayge Medlin, MSW Director UGA Institute for Nonprofit Organizations Assistant Director and Public Service Assistant Nonprofit Leadership Development The JW Fanning Inst. Room: MUNDELEIN CENTER, STUDENT LOUNGE for Leadership Development

6. FIELD EDUCATION AS A NEW INNOVATION: MENTORING FUTURE SOCIAL WORK LEADERS

Leah Lazzaro, LSW Director of Field & Professional Education Monmouth University

Room: MUNDELEIN CENTER, STUDENT LOUNGE

20 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 21 THURSDAY THURSDAY CONCURRENT SESSION 2 MAY 30, 2019 CONCURRENT SESSION 2 MAY 30, 2019 1:15 - 2:15 PM 1:15 - 2:15 PM

1.CRISIS MANAGEMENT: CHILD FATALITIES 1. HUMAN INNOVATION AND LEADERSHIP DEVELOPMENT: VARIATIONS IN TRAINING, Joyce Taylor, PhD Sheri Trivane, MA ORGANIZATIONAL INVESTMENT, PARTICIPANT OUTCOMES, AND SUCCESSION PLANNING IN Associate Professor and Assistant Clinical Professor Assistant Professor HUMAN SERVICES Springfield College and Yale University Rosemary Vito, PhD, MSW, RSW Assistant Professor King’s University College Loida Reyes, PhD Assistant Professor Room: 0406 Room: 0404 2. INCREASING THE IMPACT OF SOCIAL WORK THROUGH MORE SOCIAL EQUALITY Lucia Lanfranconi, PhD Visiting Professor UC Berkeley Social Welfare

Room: 0406

3. ATTENDING TO ATTACHING WORK EXPERIENCES AS A STRATEGY TO MANAGE WORKPLACE RETENTION OF SOCIAL WORKERS Michael Clarkson-Hendrix, MSW, PhD Assistant Professor State University of New York, College at Fredonia Room: 0406

4. TEXT MINING AND SENTIMENT ANALYSIS FOR SOCIAL WORK MANAGEMENT Oscar Cariceo, MSW Jay Lytton, MBA, MSW Adjunct faculty in the School of Social Work at Universidad Lead Project Manager - Enterprise Resource Forecasting Central de Chile, NSWM Chile Chapter Chair and Allocation at Amgen Company Invest in yourself and honor Murali Nair, PhD Clinical Professor, Department of Social Change and the profession you love. Innovation USC Suzanne Dworak-Peck School of Social Work Room: 0407 » Influence important public policy decisions. 5. A BRAIDED APPROACH TO SOCIAL INNOVATION » Elevate awareness and respect for social work. Barry Rosenberg, BA, MSW Professor of Practice Washington University in St. Louis » Create new opportunities to succeed on the job. Room: 0407

6. TELEMENTAL HEALTH SERVICES WITHIN MICHIGAN’S MANAGED CARE SYSTEM JOIN today at SocialWorkers.org/join. Emily Madsen, BSW Blaire Phillips, LLMSW Graduate Student, Western Michigan University - Clinical Social Worker, Kalamazoo Psychiatric Hospital - School of Social Work State of Michigan

Linda Schmidt, MLPA, MSW, PhD Evan Wisner, BA Assistant Professor, Western Michigan University - Graduate Student, Western Michigan University - School of Social Work School of Social Work

Erik Fuller, BA, MAT Graduate Student, Western Michigan University - School of Social Work

Room: 0407 22 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 23 THURSDAY THURSDAY CONCURRENT SESSION 3 MAY 30, 2019 CONCURRENT SESSION 3 MAY 30, 2019 2:30 - 3:30 PM 2:30 - 3:30 PM

1. TRAUMA INFORMED MANAGEMENT AND ADMINISTRATION IN SOCIAL WORK 7. FIVE STORIES OF INNOVATION AND IMPACT WITHIN SOCIAL SERVICES SETTINGS; A CONCEPTUAL MODEL Heather Hiscox, MPH Joe Buehrle, MSW Co-Founder & Co-Director, Social Impact VP of Organizational Planning SAY Antoinette Kruse, MS Daniel Kruse, MS, PhD Student Programs Moves the Needle (Social Advocated for Youth) San Diego Founder/Executive Director Providence Family Life Center Director Development Providence Family Life Center Room: 0503 Room: 0203

2. CAPTURING IMPACT ON YOUTH/YOUNG ADULTS AND ACCELERATING SOCIAL 8. TOOLS AND RESOURCES FOR ADVOCATING FOR A STRONGER EMOTIONAL LEARNING (SEL), MADE EASY SOCIAL SERVICE WORKFORCE Nicole Brown, MSc Nathan Linsk, PhD, MSW Melinda Lackey, MSSR Barry Kibel, PhD Deputy Director Global Social Emeritus Professor, College of Social Co-Founder/Executive Director SEED Impact Director of Innovation and Research SEED Impact Service Workforce Alliance Work, Professor of Social Work in Family Medicine, Room: 0204 Room: 0403 University of Illinois at Chicago 3. THE SOUTH LOS ANGELES COMMUNITY ACTION TEAM: A COLLABORATIVE INITIATIVE 9. DATA JUSTICE: WHAT EVERY SOCIAL WORK MANAGER SHOULD KNOW BETWEEN THE LOS ANGELES COUNTY HEALTH AGENCY AND THE COMMUNITY TO REDUCE AFRICAN AMERICAN/BLACK INFANT AND MATERNAL MORTALITY Lauri Goldkind, PhD, LMSW Matthea Marquart, MSSW Associate Professor Fordham University Director of Administration Online Campus School Diamond Lee, MSW Adjoa Jones of Social Work Columbia University Associate Director of Regional Collaboration, SPA 8 Associate Director Regional Collaboration - SPA 6 Room: 0404 L. A. County Department of Health Services L.A. County Department of Health Services

Room: 0205 10. PODCAST POWER: DEVELOPING DIVERSITY AND SOCIAL JUSTICE SKILLS AMONG FACULTY MEMBERS 4. FROM OUTCOME TO IMPACT Stephen Cummings, MSW, ACSW, LISW Yolanda Spears, MSW Clinical Assistant Professor Clinical Assistant Professor Gabrielle Waring, ACSW Peter Wong, PhD, MScEcon, MPP University of Iowa School of Social Work University of Iowa School of Social Work Contract Analyst II Special Service for Groups, Inc. Accreditation Coordinator Special Service for Groups, Inc. Room: 0406 Room: 0303

5. RETAINING DONORS IN AN ERA OF ATTRITION Sarah Lange, MSW Founder New Era 4 Nonprofits

Room: 0304

6. IN THE EYE OF THE STORM: AGENCY LEADERSHIP THROUGH DISASTER PREPAREDNESS, RESPONSE, AND RECOVERY Joyce Taylor, PhD Lindsey Cannon, MA Associate Professor and Assistant Clinical Professor Executive Director CHS Springfield College and Yale University Jenn Petion, MA, APR Maggie Dante, PhD Director of Administration and External Affairs Senior VP of Operations Southern Region of Children’s FamiliesFirst Network Home Society of Florida Room: 0307

24 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 25 THURSDAY THURSDAY CONCURRENT SESSION 3 MAY 30, 2019 CONCURRENT SESSION 3 MAY 30, 2019 2:30 - 3:30 PM 2:30 - 3:30 PM

1. HARNESSING TECHNOLOGY FOR IMPACT: DEVELOPING A DATA SHARING COMMUNITY 1. DO WORK DEMANDS INFLUENCE EMPLOYEES’ JOB SATISFACTION LEVELS? Tisa McGhee, PhD, MSW Graylynn Swilly-Woods TESTING FOR JOB CONTROL’S MODERATION EFFECTS AMONGST Associate Professor Barry University Executive Director Overtown Children and Youth NON-PROFIT EMPLOYEES IN Coalitions Akanksha Anand, PhD Candidate Saliha Nelson, MSEd Fordham University Vice President URGENT, Inc. Jason Pittman, MSW, MDiv CEO Touching Miami with Love Tina L. Brown Room: 0415 Executive Director Overtown Youth Center Daniel Gibson (OYC) Regional Vice President, Miami-Dade Allegany 2. POLICY AND PRACTICE LESSONS LEARNED FROM CONSTRUCTING MENTAL Room: 0407 Franciscan Ministries HEALTH PARTNERSHIPS WITH HIGH-POVERTY HIGH SCHOOLS Catherine Kramer, LMSW, MPA, PhD Candidate Research Associate National Center for Youth Opportunity and Justice

Room: 0408

3. DEVELOPING A UNIVERSITY COMMUNITY ENGAGEMENT CENTER - COMMUNITY COLLABORATION FOR SOCIAL INNOVATION

Tracy Soska, MSW, LSW Associate Professor and COSA Chair University of Pittsburgh School of Social Work

Room: 0408

4. AN INNOVATIVE URBAN PARTNERSHIP TO ADDRESS COMMUNITY VIOLENCE Jerry Watson, PhD, LMSW, MBA Troy Harden, EdD, MCSW BA Program Director, Assistant Professor Program Director Northeastern Illinois University’s University of Memphis Program Room: 0408

5. MEASURING THE QUALITY OF SOCIAL CAPITAL ON A NONPROFIT BOARD: AN INDICATOR OF ORGANIZATIONAL PERFORMANCE

Nina Esaki, PhD, MSW, MBA Jennifer Basse, LMSW Assistant Professor Springfield College Interim School Social Worker Oceanside Public Schools

Room: 0415

26 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 27 20-MINUTE PAPERS

FRIDAY FRIDAY CONCURRENT SESSION 4 MAY 31, 2019 CONCURRENT SESSION 4 MAY 31, 2019 10:45 – 11:45 AM 10:45 – 11:45 AM

1. TURNING CONNECTIONS INTO COLLABORATION: A TEN-STEP PROCESS 6. THE NEUROMANAGEMENT OF CULTURE: CULTIVATING TRUST THROUGH LEADERSHIP Alexander Figueroa, MSW Trinka Landry-Bourne, MS Angela Pittman, MSW Program Lead Institute for Families, School of Social Work Chief Learning Officer San Bernardino DSW Student University of St. Thomas Rutgers, The State University of New Jersey County Human Services Room: 0307 Tina Wright-Ervin, MSW Lauren A. Davis, BA Training and Development Manager San Bernardino Learning and Development Supervisor Institute 7. THE PROFESSIONAL IS PUBLISHABLE: WRITING FOR PUBLICATION County Human Services for Families, Rutgers, School of Social Work IN AND OUT OF ACADEMICS Room: 0203 Lauri Goldkind, PhD, LMSW Jonathan B. Singer, PhD, LCSW Associate Professor Fordham University Associate Professor Founder and 2. UTILIZING A PARTICIPATORY FRAMEWORK TO IMPROVE SERVICE IMPLEMENTATION AND Room: 0403 Host Social Work Podcast OUTCOMES FOR CLIENTS, STAKEHOLDERS, AND STAFF IN A HIGH POVERTY, HIGH CRIME NEIGHBORHOOD IN CHICAGO 8. BUILDING INTERACTIVE DATA DASHBOARDS IN EXCEL AND DATA Kevin Miller, MA Katherine Tyson McCrea, PhD, MDiv, LCSW VISUALIZATION TIPS Graduate Student The University of Chicago Professor Loyola University Anita Partyka, BS, MSW Dominque Golden, MSW Candidate Chicago School of Social Work Jason A. Pica II, MSW MSW Student & Capital Programs and Evaluation Intern Founder of Rights 4 Refugees Research Associate Chicago Advocate Legal, NFP Wayne State University & Build Institute Deanna Guthrie, PhD, LCSW Meriam Issa, MSW Candidate Room: 0204 Student Research Assistant Room: 0503 3. DESIGN THINKING FOR SOCIAL WORKERS: CREATING A NEW COMPETENCY 9. CREATING HEALTHY ORGANIZATIONS Rachael Dietkus, LCSW Rachel Switzky, MFA Assistant Dean - School of Social Work Director Siebel Center for Design Bill James, LCSW University of Illinois at Urbana-Champaignt University of Illinois at Urbana-Champaign Supervising Practice Consultant The Academy for Professional Excellence Lisa Mercer, MFA Assistant Professor Graphic Design Room: 0404 University of Illinois at Urbana-Champaign Room: 0205 10. SYSTEMS OF ETHICS AND INTEGRITY AS A MECHANISM TO ADVANCE THE IMPACT OF SOCIAL SERVICES 4. KEY CONSIDERATIONS FOR SOCIAL ENTERPRISE AS A Magdalena Calderón-Oreliana, Rafael Araya, Master Policy and MECHANISM FOR SUSTAINABLE FUNDING Assistant Universidad Católica de Chile Government, BA Public Administration Head Internal Audit National Council for Bonnie Dockham, MSW, LMSW Barb Hiltz, MSW, LMSW Room: 0406 Culture and the Arts Clinical Assistant Professor University of Michigan Executive Director

Room: 0303

5. DATA CULTURE: THE PATHWAY TO A DATA INFORMED AGENCY William Monro, MSW Data Culture Consultant Monro Data Consulting

Room: 0304

28 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 29 THURSDAY THURSDAY CONCURRENT SESSION 4 MAY 30, 2019 CONCURRENT SESSION 4 MAY 30, 2019 10:45 – 11:45 AM 10:45 – 11:45 AM

1. LAUNCHING SENIORS INTO THE TECHNOLOGY MAELSTROM 1. COLLECTIVE IMPACT AND CBPR FOR COMMUNITY CHANGE

Robert Cosby, PhD, MSW, MPhil Mary Ellen Brown, PhD, MSW, MPA, LCSW Associate Professor and Director, HU Multidisciplinary Assistant Professor Arizona State University Gerontology Center Howard University School of Social Work Room: 0408 Room: 0407 2. STAKEHOLDER MANAGEMENT STRATEGIES OF COMMUNITY-BASED HUMAN SERVICE ORGANIZATIONS

Cornelia Gordon-Hempe, LCSW, CISW, ACSW Lecturer (retired) University of Wisconsin-Oshkosh

Room: 0408

3. DEFINING AND EVALUATING IMPACT WITHIN COMMUNITY COLLABORATIONS FOR EMPOWERMENT

Stephen W. Stoeffler, PhD, LSW Assistant Professor of Social Work Kutztown University of Pennsylvania

Room: 0408

WASW 40 (1) PB CMYK / Black, Cover Trim 14.4375 x 10.25, Final Trim 7 x 10

Official Journal of The Network for 4. FIELD INSTRUCTION IN AN ONLINE WORLD Social Work Management www.socialworkmanager.org Renee Rawcliffe, LMSW Female Co-President

Room: 0414

Volume 40, Number 1, 2016 5. SOCIAL TECHNOLOGY-BASED INNOVATIONS: TRADITIONS AND TRANSFORMATIONS TO AMERICAN HUMAN SERVICE CONTEXT

Elise Verdooner, MSW Murali Nair, PhD Executive Director TEEEM Clinical Professor, Department of Social Change and Innovation USC Suzanne Dworak-Peck School of Social Work GROW YOUR DIVERSITY Room: 0414 AWARENESS INTO 6. A SOCIOTECHNICAL SYSTEMS REDESIGN OF A CHILD WELFARE BUREAU Tom Packard, DSW ACTION FOR EQUITY Professor Emeritus San Diego State University School of Social Work Awareness is not enough. At Creative Reaction Lab, we’ve pioneered an award-winning form of creative problem Room: 0414 solving called Equity-Centered Community Design to change how institutions and people improve their communities, including the workplace. Learn more about our process and our Leaders for Community Action and Equity workshops at www.creativereactionlab.com/lcae.

30 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 31 20-MINUTE PAPERS

FRIDAY FRIDAY CONCURRENT SESSION 5 MAY 31, 2019 CONCURRENT SESSION 5 MAY 31, 2019 1:15 – 2:15 PM 1:15 – 2:15 PM

1. PREPARING THE 21ST CENTURY SOCIAL WORK WORKFORCE-COLLABORATION & 6. AGENCY LEADERSHIP, MANAGEMENT, AND SUPERVISION IN THE DIGITAL AGE: DIALOGUE IN ILLINOIS REFLECTIONS ON USEFUL APPS AND NEW TECHNOLOGY

Joel Rubin, MSW, ACSW, CAE Kenna E. Dunlap Johnson, MBA, MSW, LCSW Joyce Taylor, PhD Lindsey Cannon, MA Executive Director National Association of Social Workers Director of Behavioral Health / East Central District Chair / Associate Professor and Assistant Clinical Professor Executive Director (NASW) Illinois Chapter Chair / Adjunct Instructor/BHWELL Clinical Specialist Gibson Springfield College and Yale University Area Hospital and Health Services / National Association Mary Gollings, LCSW Maggie Dante, PhD of Social Workers (NASW) Illinois Chapter / Social Work Social Work Supervisor Jesse Brown VA Medical Center Senior VP of Operations Workforce Development Initiative, NASW-IL / School of Social Room: 0406 Room: 0503 Work at the University of Illinois, Urbana/Champaign

2. USING COLLABORATIVE, UTILIZATION-FOCUSED EVALUATION TO MOVE TOWARD 7. DESIGN THINKING FOR SOCIAL INNOVATION EVIDENCE-INFORMED PRACTICE Kristina Jaskyte Bahr, PhD Jeanette Harder, PhD Associate Professor University of Georgia Professor / Director Grace Abbott School of Social Work at Room: 0404 the University of Nebraska at Omaha (UNO) / STEPs Room: 0415

3. GAMIFYING ENGAGEMENT© PART TWO: INTRODUCING PGSA

Laura Wittcoff, DSW Lauren E. Brown, PhD Principal The Intrinsic Group Principal Brown & Associates Room: 0414

4. LEVERAGING THE FAMILY FIRST PREVENTION AND SERVICES ACT TO ENCOURAGE INNOVATION AND MAXIMIZE PERFORMANCE MANAGEMENT & IMPACT

Miranda Lynch, MS Yolanda Green-Rogers, MSW Policy Fellow Chapin Hall at the University of Chicago Senior Policy Analyst Chapin Hall at the University of Chicago

Room: 0408

5. HARNESSING THE POWER OF FIELD EDUCATION UNITS: A MANAGEMENT STRATEGY TO Empower Others to Thrive INCREASE CAPACITY, COLLABORATION, AND COINS (AKA FUNDING)

Maruka Rivers, MSW, LCSW Quintisha China Co-Director of Field Education North Carolina Clinical Case Manager Urban Ministries of Durham A&T State University Prepare to Lead in Social Work with Azusa Pacific’s MSW Program Brionna Harpe Become equipped for greater leadership roles in social work with a Master of Social Work from Azusa Pacific University. Develop the skills Valerie Haywood MSW Candidate UNC-Greensboro and North Carolina needed to make a difference in the lives of individuals, families, and communities in a variety of settings. Clinical Director Urban Ministries of Durham A&T State University Room: 0407 The MSW Program Offers: Full-time, part-time, and Advanced Standing options Two specializations: Community Leadership and Program Administration, or Clinical Practice with Individuals and Families Human Services Management Certificate offered in partnership with the Network for Social Work Management Excellent scholarship and stipend opportunities Internships in Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties

Apply today! apu.edu/msw For more information, contact Karen Maynard at [email protected] or (626) 857-2400.

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32 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 33 FRIDAY FRIDAY CONCURRENT SESSION 5 MAY 31, 2019 CONCURRENT SESSION 5 MAY 31, 2019 1:15 – 2:15 PM 1:15 – 2:15 PM

1. ARE WE TAKING ANOTHER INTERN? 6. USING CLIENT SATISFACTION SURVEYS TO DEMONSTRATE IMPACT IN VICTIM SERVICES: SPECIAL CONSIDERATIONS AND ENHANCING COMMUNITY PARTNERSHIP Renee Michelsen, LCSW Char Scott, LCSW, CADC, CIP Clinical Associate Professor University of Southern California President / Adjunct Assistant Professor Riverwalk Counseling Jennifer Koza, MSW Wanda Lucibello, Esq. Center, Inc. / USC Suzanne Dworak-Peck School of Social Work, Research and Evaluation Analyst Safe Horizon Associate Vice President Crime Victim Virtual Academic Center Assistance Program Safe Horizon Room: MUNDELEIN CENTER, STUDENT LOUNGE Room: MUNDELEIN CENTER, STUDENT LOUNGE

2. RECRUITING, TRAINING, AND ENGAGING VIRTUAL FACULTY VIA AN AWARD-WINNING 7. EVALUATION OF SOCIAL WORK ACTIVITY AND PATIENT PROFILE AS AN ONLINE PEDAGOGY ACTIVITY PLANNING TOOL Melinda Jiménez Johanna Báez, PhD, LCSW Kristin Garay, LMSW Management in Social Work Concorci Sanitari Integral Manager of Course Development, Online Campus Manager of Online Campus Technologies Online Campus Columbia University School of Social Work School of Social Work Columbia University Room: MUNDELEIN CENTER, STUDENT LOUNGE

Matthea Marquart, MSSW Rebecca Chung, LMSW Director of Administration Online Campus School Program Manager Online Campus School of 8. SOCIAL WORK’S PENDULUM OF PROFESSIONALIZATION: PROFESSIONALIZATION, of Social Work Columbia University Social Work Columbia University DE-PROFESSIONALIZATION, AND QUESTIONS OF WHAT MAKES A “GOOD” CHILD WELFARE WORKER Delia Ryan, LMSW Live Support Specialist Columbia School Kim Hokanson, MSW of Social Work Doctoral Student Boston College

Room: MUNDELEIN CENTER, STUDENT LOUNGE Room: MUNDELEIN CENTER, STUDENT LOUNGE

3. SOCIAL WORK AND CLIMATE CHANGE: MANAGING IMPACT & PREPARING FOR SUCCESS 9. PREVENTATIVE LAW INITIATIVE

Kelly Smith, MSc in Gender & Chlece Neal, JD, MSW, MS DSW Student USC Suzanne Dworak-Peck School of Social Work Chicago Advocate Legal, NFP Executive Director/Supervising Attorney Room: MUNDELEIN CENTER, STUDENT LOUNGE Room: MUNDELEIN CENTER, STUDENT LOUNGE 4. COMMUNITY COLLABORATION FOR ECONOMIC EMPOWERMENT: GLOBAL CASE STUDY ANALYSIS ON KUDUMBASREE MISSION, INDIA

Henry Poduthase, MA, MSW, PhD Associate Professor West Texas A & M University

Room: MUNDELEIN CENTER, STUDENT LOUNGE

5. BEYOND THE REPORT: IMPACTING POPULATION HEALTH THROUGH TARGETED DATA COLLECTION IN AN ELECTRONIC MEDICAL RECORD

Katie Bierlein, LMSW, MPH Laura Bazhdari, LMSW Director of Care Coordination- Upper Manhattan Director of Care Coordination The Institute for Family Health The Institute for Family Health

Haileigh Nelson, LMSW Director of Care Coordination The Institute for Family Health Room: MUNDELEIN CENTER, STUDENT LOUNGE

34 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 35 FRIDAY FRIDAY CONCURRENT SESSION 5 MAY 31, 2019 CONCURRENT SESSION 5 MAY 31, 2019 1:15 – 2:15 PM 1:15 – 2:15 PM

1. A REVIEW OF TELEPSYCHIATRY LITERATURE & ETHICAL 5. ANTI-OPPRESSIVE PRACTICE IN MACRO SOCIAL WORK CONSIDERATIONS FOR SOCIAL WORK Susan Ramsundarsingh, MBA Micheal Shier, PhD, MSW Emily Madsen, BSW Blaire Phillips, LLMSW PhD Candidate Factor-Inwentash Faculty of Social Assistant Professor, Factor-Inwentash Faculty of Graduate Student, Western Michigan University Clinical Social Worker, Kalamazoo Psychiatric Work University of Toronto Social Work University of Toronto - School of Social Work Hospital - State of Michigan Room: 0307 Linda Schmidt, MLPA, MSW, PhD Evan Wisner, BA Assistant Professor, Western Michigan University Graduate Student, Western Michigan University 6. MENTORING IN THE MOMENT FOR ACCELERATING IMPACT - School of Social Work - School of Social Work Julie M. Piepenbring, PhD, LCSW, MSW Todd Rofuth, DSW, MSW, LMSW Erik Fuller, BA, MAT Assistant Professor College of Saint Rose Chairperson & Professor Southern Graduate Student, Western Michigan University Connecticut State University - School of Social Work Room: 0307

Room: 0403

2. CO-CREATION + SOCIAL INNOVATION IN SOCIAL WORK Rachael Dietkus, LCSW Rachel Switzky, MFA Assistant Dean - School of Social Work Director Siebel Center for Design University of University of Illinois at Urbana-Champaign Illinois at Urbana-Champaign

Lisa Mercer, MFA Assistant Professor Graphic Design University of Illinois at Urbana-Champaign

Room: 0403

3. LEADERSHIP LESSONS: STEPPING OUT OF YOUR COMFORT ZONE TO IMPACT CHANGE Sandra Edmonds Crewe, PHD, MSW, ACSW, NASW Social Work Pioneer Dean Howard University School of Social Work

Room: 0403

4. THE ROLE OF PARENTS’ FINANCIAL CAPABILITY ON DEVELOPMENTAL RESOURCES FOR CHILDREN Alegnta Shibikom, PhD, MSW Assistant Professor Our Lady of the Lake University

Room: 0307

4. THE ROLE OF PARENTS’ FINANCIAL CAPABILITY ON DEVELOPMENTAL RESOURCES FOR CHILDREN Alegnta Shibikom, PhD, MSW Assistant Professor Our Lady of the Lake University

Room: 0307

36 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 37 20-MINUTE PAPERS

FRIDAY FRIDAY CONCURRENT SESSION 6 MAY 31, 2019 CONCURRENT SESSION 6 MAY 31, 2019 2:30 – 3:30 PM 2:30 – 3:30 PM

1. MAKING IT HAPPEN: STRATEGY IN ACTION 7. HARNESSING STAKEHOLDER PERSPECTIVES TO DEVELOP COMPETENCY-BASED Jill Misra, MSW, LSW ENGAGEMENT WITH OLDER ADULTS Principal Consultant Impact Solutions, Inc. Alisa West Cahill, LSW-Adm. Social Work Researcher, Knee Center for Strong Families, Anne Room: 0203 and Henry Zarrow School of Social Work, University of Oklahoma 2. SUCCESSFUL ANNUAL MAJOR GIVING PROGRAMS FOR HUMAN SERVICE NONPROFITS Room: 0403 Jamie Abbott, MPA, MA, BA Director, Individual Giving Safe Horizon 8. INTEGRATING LEADERSHIP EDUCATION FOR SOCIAL CHANGE INTO THE GRADUATE SOCIAL WORK CURRICULUM: STEPS, STRATEGIES & PROGRESS Room: 0204 Linda Lausell Bryant, MSW, PhD Marc Manashi, MSW, MPA New York University Katherine & Howard Aibel Executive-in- Adjunct Lecturer NYU Silver School of Social Work 3. USING THE CIVIL CONVERSATIONS APPROACH TO ADDRESS CONFLICT IN THE TRUMP ERA Residence and Clinical Assistant Professor Jon Talebreza-May, PhD, LCSW Anil Oommen, BEd Room: 0404 Assistant Professor of Social Work Pacific University Program Coordinator PD School Liaison College of Education

Room: 0205 9. A WALK IN THE FUTURE Laura Nissen, Ph.D., LMSW, CADCIII 4. INVESTING IN THE LEADERS OF TOMORROW: CHALLENGES AND OPPORTUNITIES Dean and Professor Portland State University

Anne Althoff, LCSW Okpara Rice Room: 0406 Wellness Center Director City Colleges of Chicago - Daley Chief Executive Officer Tanager Place College Room: 0303

5. DESIGNING AND IMPLEMENTING STREET-BASED SOCIAL WORK SERVICES FOR URBAN YOUTH OF COLOR IN DEEP POVERTY Katherine Tyson McCrea, PhD, MDiv, LCSW Deanna Guthrie, PhD, LCSW Professor Loyola University Chicago School of Social Work Professor

Maryse Richards, PhD Kevin Miller, MA Professor Graduate Student The University of Chicago

Room: 0304

6. CREATING A VIRTUAL FIELD PLACEMENT: AN INNOVATIVE PROFESSIONAL DEVELOPMENT OPPORTUNITY Thenera Bailey, Doctor Business Administration, MSW Ileana Naranjo President | CEO The SISGI Group Veteran Program Manager The SISGI Group

Andrea Summerlin Kathern Paige, MSW Veteran Program Manager The SISGI Group Program Manager The SISGI Group

Room: 0307

38 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 -39 FRIDAY FRIDAY CONCURRENT SESSION 6 MAY 31, 2019 CONCURRENT SESSION 6 MAY 31, 2019 2:30 – 3:30 PM 2:30 – 3:30 PM

1. TRANSFORMING OPPORTUNITIES INTO PRODUCTIVITY (TOP): 1. MAKING SUCCESSION PLANNING POSSIBLE: HONG KONG EXPERIENCE A SYSTEM-CHANGE MODEL FOR EMPLOYER/EMPLOYEE ENGAGEMENT Steve Fu Fai Fong, DSW Philip Hong, PhD Service Director Fu Hong Society Professor and Associate Dean for Research Room: 0408 Loyola University Chicago Room: 0407 2. HARNESSING TECHNOLOGY: NEAR FUTURE REALITY FOR HUMAN SERVICE PROFESSION Lashonda Eagels, MSW Murali Nair, PhD Faculty Administrator Stanford University School Clinical Professor, Department of Social Change of Engineering | USC Suzanne Dworak-Peck School and Innovation USC Suzanne Dworak-Peck School of Social Work of Social Work

Room: 0408

3. SOCIAL INNOVATION THROUGH CROSS SECTOR COLLABORATION: A SUCCESS STORY Jeremias Amstutz, MA in Social Work Peter Zaengl Senior Research Fellow and Lecturer University Professor at the University of Applied Sciences and of Applied Sciences and Arts Northwestern Arts Northwestern Switzerland, School of Social Switzerland Work and Visiting Professor at the University of the Witwatersrand, Johannesburg SA Room: 0408

40 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 41 THE PARTNER THE MARK MOSES IN SOCIAL DISTINGUISHED INNOVATION FELLOWSHIP AWARD AWARD SUSAN CROWN EXCHANGE, The Susan Crown Exchange (SCE) seeks to equip the rising ELISE VERDOONER, After completing her BSW at the University of Vermont, Elise generation with the skills needed to thrive in the 21st Verdooner joined the Peace Corps in Botswana where she (SCE) century. SCE is receiving this award for its pioneering MSW worked in a primary school as a youth development volunteer, leadership in social and emotional learning and for with a focus on capacity building, HIV prevention, and gender its groundbreaking model of building strategic equality. In 2017, she completed her MSW at Columbia partnerships between philanthropy and the University. Currently, Elise is the Executive Director at social sector to catalyze impact. TEEEM, an international nonprofit focused on meeting community needs through strategic partnerships.

THE EXEMPLAR AWARD MATTHEA MARQUART, Matthea Marquart is the Director of Administration for the Online Campus at Columbia University’s School of Social MSSW Work (CSSW). She teaches in CSSW’s management program, and writes and presents regularly on topics related to education and nonprofit management. She was honored to be a NSWM 2017-18 Policy Fellow.

42 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 43 JOURNAL AWARDS

SLAVIN-PATTI AWARD Perspectives from Community-Based Organizational Managers on Implementing and Sustaining Evidence- Based Interventions in Child Welfare Special Service for Groups is a

Authors: proud supporter of the Network Cathleen E. Willging Laura Garrison Lara Gunderson Mark G. Ehrhart for Social Work Management's Amy E. Green Gregory A. Aarons Elise Trott Jaramillo 30TH ANNUAL CONFERENCE SSG is a non-profit health and human service organization operating over 20 divisions throughout MARY PARKER Southern California. FOLLETT AWARD www.ssg.org Levels and Consequences of Embeddedness Among Private Human Service Organizations: National Survey Evidence From Child Welfare

Authors: Alicia C. Bunger Bowen McBeath Crystal Collins-Camargo Emmeline Chuang Monica Perez-Jolless

44 - NSWM 30TH ANNUAL CONFERENCE THANK YOU TO ALL OF OUR SPONSORS

46 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 47 The University of Michigan School of Social Work and the Management and Leadership Programs congratulates the Network of Social Work Management for outstanding service including:

• Excellent Journal, “Human Services Organizations” • Outstanding conferences • Thoughtful Webinars, Monday Morning Manager, GET YOUR MSW Policy Fellows and Change Makers of Color FORWARD Marching on to achieve social, racial, economic, and political justice. reach out ON CAMPUS. raise hope ONLINE. change society ON YOUR TIME. A retirement product is not YEARS CELEBRATING The University of Illinois at Urbana-Champaign now offers a a retirement 100% online iMSW program in Leadership and Social Change and our iMSW Hybrid program is now offered in Chicago, plan. featuring a blend of online courses and downtown sessions. What’s your game plan? To get help with yours, visit mutualofamerica.com or call 1-866-954-4321. Options that offer flexibility for you.

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Designed for the working professional, this full-time program 3 years, part-time prepares scholar-practitioners to become innovative problem solvers in an era of rapid social change. We seek Online candidates who are interested in making a greater impact and creating a stronger, more equitable society that 39 credits ensures basic needs are met for all people. In contrast to a PhD degree that prepares scholars for careers in research and teaching, the DSW@USC is an advanced degree for seasoned practitioners seeking opportunities to advance Learn more at socialwork.buffalo/dsw the profession, lead conversations and find break-through solutions for social change.

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48 - NSWM 30TH ANNUAL CONFERENCE #NSWM30 - 49 SEE YOU NEXT YEAR