MAY-JULY 2014 // ISSUE 11 [email protected]

A NEWS UPDATE FROM THE PROGRAMME RESOURCES DEPARTMENT AT IHQ

Measuring the impact One Army Impact Initiative

Programme Resources

1 Programme Resources Commissioner Gerrit Marseille Measuring the impact International Secretary for Programme Resources

3 Programme Resources Reaching for the Vision

5 Photo pages Projects from around the world his is the year of many One Army and anti-corruption. There is also the initiatives. Following General development of the One Army Teaching 6 International ’s challenging vision, Resource. However, in this edition of Health Services TGeneral André Cox is urging us to Progress the focus is on the One Army Global Conversation press on exploring the implications of being Impact Initiative. One Army – a topic the General considers The One Army Impact Initiative is of great importance. We enjoyed a very exploring the question: ‘What is the impact 7 Delegate reflections successful One Army Global Conversation of the activity of Global Conversation in Orlando where almost every territory and how can we measure it?’ This is an and command engaged in discussing the 12 important question. We want to measure in most difficult questions facing the Army in order to learn and become better. This work 8 Delegate reflections the 21st century (see pages 6 to 8 for a is being undertaken in partnership with Conversations – full report). The Bridgespan Group who are based in local and global The One Army Accountability the USA. It is being overseen by a Steering and Assessment Review is underway, considering matters of governance CONTINUED ON PAGE 2 44 33CONTINUED FROM PAGE 1

Committee that includes members from all its fullness as they engage in transformative all suited to our mission and theology. parts of the Army world. I am privileged relationships with God and others.’ (For a However, we are making good progress to chair the Steering Committee and will full explanation of the Vision for Impact in developing a Unified Measurement continue to do so after 1 June when I have see pages 3 and 4.) Framework. We need to be clear about been appointed Territorial Commander in What is prominent in this Vision of the particular changes we hope to see in the Caribbean Territory. Impact statement is that in every setting any given Salvation Army activity. High The first task was to clearly explain what where we work The Salvation Army hopes level outcomes have been identified difference The Salvation Army wants to that people’s lives may be transformed, which need to be made specific in every make in the world. Across all our different through the power of the gospel. Our work situation. Some outcomes are relational corps, centres and communities do we have should be all about people and relationships and we would hope to see these appear in a shared purpose? What is our goal, our with God, family, friends and neighbours every setting. However, context is a vitally telos? and indeed with all of creation, which we important factor as we work in so many The starting point was to develop are to care for as stewards. When we sing varied work settings in so many different a theology of change – a close look at ‘I believe in transformation’ (SASB 324) we cultures. our doctrinal definition of change. The are making a bold and ambitious statement. Having identified outcomes we ask Handbook of Doctrine (2010) proved to be a It is not enough to sing the words, we need ourselves – how do we get there? What very helpful resource. to know what we mean and live it out in assumptions do we make when we engage In light of our theology, the our daily lives. in an activity? How will this activity lead to International Management Council chaired Now that the One Army Impact the desired outcomes? by General Cox has approved the following Initiative has clarified the vision of We have found inspiration in the Realist Vision of Impact statement for The impact, the next task is to develop Evaluation approach. I recommend the Salvation Army. In other words, this is the resources to measure progress towards writing of Ray Pawson. The key question goal we are all working towards: that vision. There are many measurement for a realist evaluator is: ‘What worked ‘Around the world people enjoy life in all approaches available but they are not for whom under what circumstances and why?’ The main focus of their evaluation is on learning and understanding in the hope to become better. That is what we would be aiming for ourselves, evaluations that will help us understand what is effective mission activity and why. We are now looking at developing tools to assess the validity of our ways of working. Watch this space, there is more to come! This is a work in progress, being developed as I write these words, and we will continue to keep you updated. As you read this edition of Progress I hope you will learn more about the One Army Impact Initiative. If you have any comments or questions please write to me at:

[email protected] Commissioner Gerrit Marseille speaking at the Global Conversation in Orlando

This is the final edition of Progress under the leadership they will be warmly welcomed in the exciting and of Commissioner Gerrit Marseille as International diverse group of nations that comprise the Caribbean Secretary for Programme Resources. We are sorry to Territory. say farewell to Commissioners Gerrit and Eva Marseille From 1 June, we welcome Commissioners Charles who have been appointed Territorial Leaders of the and Denise Swansbury into the Programme Resources Caribbean Territory with effect from 1 June 2014. The team. Commissioner Charles Swansbury as the Marseilles have been very supportive, encouraging and International Secretary for Programme Resources and hard workers. Their passion for people – especially Commissioner Denise Swansbury as Mission Resources those who are poor and marginalised – has been Secretary as well as being the Zonal Secretary for a hallmark of their officership and we salute their Women’s Ministries in South Pacific and East Asia. dedication and calling. We will miss them but we know

2 Major Dean Pallant UNDER SECRETARY FOR PROGRAMME RESOURCES AND INTERNATIONAL HEALTH SERVICES COORDINATOR Reaching for the Vision One Army Impact Initiative

his global initiative, known as employees, clients, officers, donors and there are cultural and national differences, the One Army Impact Initiative, the wider public. As an international the vision is based on the conviction that is developing resources to help movement, The Salvation Army impacts this is all God’s world and he wants to save The Salvation Army better not only people but also the whole world the whole world. measure its impact on the lives – in all its complexity – of which we The vision focuses on people. The Tof people, communities and the world in are stewards. Therefore, it is important Salvation Army’s impact is not primarily which we live. The Salvation Army requires we know as much as we can about the measured by programmes, buildings, a clear, shared understanding of what we difference we are making. income streams or assets. While these are are trying to achieve and a way to measure The International Management Council, important, they are only means by which progress towards the vision. chaired by General André Cox, has we can engage with people. The starting The focus is on people and their approved a statement which we are calling point is appreciating the assets that people relationships with God; family, friends and a ‘Vision for Impact’ which articulates the already have and how they utilise them – neighbours; indeed all our relationships clear, shared understanding of what we are rather than a ‘needs-based’ approach of the with humanity and all of creation. The trying to achieve. outsider coming in to ‘help’ and ‘fix’ the Salvation Army touches the lives of millions ‘Around the world, people enjoy problem. The Salvation Army’s strength of people each day in 126 countries around life in all its fullness as they engage in is that it is a long-term member of the the world – friends, soldiers, volunteers, transformative relationships with God and community and not an external agency. others.’ The vision for impact does not The vision statement includes vital differentiate between ‘us’ and ‘the ‘The focus is on people principles: beneficiaries’. Everyone who works for The and their relationships The vision is applicable around the Salvation Army is a person and a member world. The Salvation Army works in more of their community. People working for with God; family, friends than 125 countries and has a bold unifying and neighbours’ vision for all people, everywhere. While CONTINUED ON PAGE 444

3 Vision statement: ‘Around the world people enjoy life in all its fullness as they engage in transformative relationships with God and others.’

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The Salvation Army – including soldiers, a sermon in 1881 – is still a possibility for and structures that keep people from officers, employees, volunteers – are as individuals, communities and for the whole enjoying life in all its fullness. much beneficiaries of the work of God of creation. The Salvation Army believes through The Salvation Army as any of the The Salvation Army promotes the transformation involves a lifelong people who ‘benefit’ from our services. As whole gospel for the whole person for the relationship with God – Father, Son and much as we seek to measure the impact of whole world and has always taught that Spirit. Life is a journey and transformation Salvation Army interventions on ‘others’, the evidence of authentic discipleship is to is a process. It is not The Salvation Army’s we seek to understand their impact on ‘us’. be found in the integrity of one’s actions role or responsibility to force any person The focus is on understanding the impact rather than what we say we believe. into a relationship with God – therefore of The Salvation Army on all people – while We therefore need to assess the impact we strongly affirm our historic tradition appreciating that The Salvation Army has a on heads, hands and hearts. For example, of serving people without discrimination. particular calling to poor and marginalised it is not enough to give a sick man a tablet However, we believe fullness of life is people who it seeks to serve without without addressing his emotional and enjoyed most comprehensively when discrimination. spiritual needs. God wants people to enjoy people are disciples of Jesus Christ. We The vision is for people to enjoy life in all life in all its fullness and The Salvation always seek ways to acknowledge the source its fullness. This is a holistic, integrated life Army is called to participate in God’s of our transformation. inspired by the promise of Jesus recorded mission to redeem the world in its entirety. Even when people do not acknowledge in John 10:10. God wants his people to The vision results in people engaging in God as the source of transformation, it is enjoy life in every dimension. transformative relationships with God and still possible to experience transformative As said: ‘It is not a others. Transformational change happens relationships with others. The word ‘others’ scheme of salvation merely – it is a scheme when people become the lead participants was chosen intentionally to echo the one- of restoration. He proposes to restore in finding solutions to their issues. word telegram message from William me – brain, heart, soul, spirit, body, every The Salvation Army is alert to the Booth to his worldwide Army: ‘Others’. fibre of my nature to restore me perfectly, dangers of creating dependency by simply The Salvation Army’s vision is outward, to conform me wholly to the image of his meeting needs. Therefore, The Salvation inclusive and comprehensive. Son.’ This description of salvation – from Army will advocate for changes to systems

4 Picture it

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1. THE PHILIPPINES: Seed and tool distribution by IES 2. SYRIA: Construction of classroom for Syrian refugee children (joint project with Lutheran World Federation) 3. : Documenting Salvation Army work in Zimbabwe and South Africa – partnership between SATVN and IHQ Communications 4. LATIN AMERICA NORTH: Visit of the International Schools Coordinator to a Salvation Army school in Limon, Guatemala City 5. SOUTH AMERICA WEST: IES distribution following earthuqake in Chile 3

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5 International Health Services

Major Eirwen Pallant International Health Services Coordinator

Global Conversation

History was made when a Global Conversation was held in Orlando, Florida 2. We need to have a clear vision of our at the end of March 2014. The three-day event was held in conjunction with mission. The most influential presentation the 2014 USA Salvation Army Conference for Social Work and Emergency for me personally was about the need Disaster Services. Delegates travelled from almost every territory, command to ‘put my story in God’s story’ (see the and region to discuss 12 of the most important questions facing The paper by Dr Russell Rook ‘How can we Salvation Army around the world as it seeks to serve suffering humanity in develop and sustain a Christian character the 21st century. in Salvation Army institutions and programmes?’). Our mission is our place in God’s story of redemption. Unless we, total of 275 people attended Colonel Hannelise Tvedt (Netherlands The Salvation Army, have the distinctive the Global Conversation and Czech Republic), Colonel Peter that not only justifies but demands our in Orlando either as a Kwenda (Zimbabwe) and Lieut-Colonel specific involvement, our mission is lost. participant or observer. Graeme Rigley (Australia Southern) That distinctive is the Christian character Papers and responses were presented a summary of the key points of our programmes declaring the holistic, Auploaded to the Global Conversation from each of the 12 sessions – including incarnational message of the gospel website as they were being presented, comments made through the website and leading to the transformation of people. enabling people around the world to join twitter – to General André Cox during in the conversation by posting questions, the final plenary session. A number of 3. The gospel is all about transformative comments or stories to the live blog. More themes were constant threads through all relationships with God, ourselves, others than 400 people engaged in conversation the discussions and were evident in this and creation. The whole Salvation Army, via the Internet. Online participants spent session. including social service units, is primarily an average of almost 90 minutes engaged about relationships and not only the in interactive dialogue, discussing the 24 provision of resources. We need to be papers, 24 responses and plenary sessions. 1. A critical need for reflective theology. with people. As Pope Francis describes it: The Global Conversation was intense, We need to think through what we believe ‘Being so close you can smell the sheep.’ with excellent papers presented, and and why, and to reflect on how to put It is difficult, messy and costly, but it is the depth of the discussions challenging that into practice. It is also something we what Jesus calls for, reflecting his character and encouraging. It was a time of shared need to share with all our people – our seen so dramatically in the Easter story. learning but also of fellowship with co- leaders, our congregations and those we It presents an almost overwhelming workers, unhindered by geographical, work with. When we understand who we challenge, one that can only be met when cultural or political boundaries, seen are and why we do what we do, we can be we realise that we serve out of God’s clearly in the friendship of Oleg from confident in engaging with the world and abundance – not our own resources. Ukraine and Vitali from Russia. not afraid to be different. 4. In order to know whether we are being faithful to God and his redemptive plan, Group photo of Global Conversation delegates we need to constantly review what we are doing and ask ourselves whether what we are doing is having a transformative effect on individuals, families and communities. We need to reflect and measure this and to share our learning so that we are fulfilling, to the best of our abilities, our part in God’s story of redemption for the whole world.

All the papers and responses plus a record of online contributions are available for download at: www.salvationarmy.org/ihq/ globalconversation

6 Discussion time during Global Conversation sessions

Delegate Reflections

More than 200 delegates attended the Global Conversation in Orlando comes to joining the same table. I sense from 25 to 28 March 2014, with more than 400 actively engaging with the the need for mission and organisation material through the international website and online blog. At the end of the orientation for all new employees and conference delegates were asked to write a 500 word reflection on regularly throughout their employment. the event. All necessary information regarding our organisation locally and globally must be Lieut-Colonel Lalhmingliana (Secretary for Programme Administration, India shared wholeheartedly with employees to Eastern Territory) reflects on his thoughts following the conference. enhance their full support, particularly when facing challenges.

he Global Conversation food, shelter and education, but God’s 4. In the conference, the word ‘poverty’ focused on 12 key questions Word transforms lives. There must be came up a number of times. Perspective, facing The Salvation Army increased and systematic Bible study in context and understanding were very as it seeks to serve suffering our centres. Being a faith-based centre, complex and diverse. In India when humanity. All the speakers our programmes must be saturated with we talk about eradicating poverty Tpresented thought-provoking papers and prayer because prayer transforms, and it is we sometimes grade the poverty by the responses were diverse and insightful, all about transformation. mentioning extreme poverty and at least highlighting issues and challenges in The manageable poverty. How can we serve all Salvation Army globally. 2. Some territories seem to have an of them with our limited resources? The The round-table discussions were identity crisis and are afraid of being idea of using the Faith-Based Facilitation the focal point and vitally effective. The recognised as a church. We must not be approach and community empowerment group that I was sat with had open, rich afraid to be a church. We are not only projects is significant. At the same time we conversations full of different perspectives social workers. Sometimes we forget should reinforce this issue with advocacy. and everybody easily connected to why we established schools and we How can we make our voice heard in the one another. We had wonderful and concentrate too much on the related issues government in countries like India? meaningful times of listening, sharing of education. We have to reinvent and and learning from one another. Over the refocus our mission priority. 5. During the final plenary session the two days my breakout group included General talked passionately about integrity delegates from USA, South America, 3. The Salvation Army needs the services and professionalism in The Salvation India, Kenya, Nigeria, The Netherlands, of our employees but quite often fails to Army, including a call for faithfulness and Switzerland, Ukraine and Australia. recognise their outputs and importance. accountability for our assets, money and After hearing and learning from others In India, Salvation Army employees are children. This requires clear instruction during the global conversation sessions, scarcely given equal opportunity as officers and action at all levels; from IHQ to THQ, as well as the plenary session and group when it comes to decision-making bodies THQ to DHQ and so on with immediate discussions, a number of thoughts that like board and council membership. We effect to eradicate corruption throughout prompted me are outlined below: are reluctant and uncomfortable when it the Army.

1. The Salvation Army needs to rediscover its theological roots. Programmes ‘We must not be afraid For more information on designed in our social centres must to be a church. We are Faith-Based Facilitation visit: have a deep theological background www.salvationarmy.org/fbf and basis. The Salvation Army may give not only social workers.’

7 Captain Nick Coke Corps Officer Stepney and Mission Partner for Multi-ethnic mission Global Conversation delegates United Kingdom Territory with the Republic of Ireland Conversations – local and global

eneral André Cox began his ‘It is perhaps not rethinking asking the questions: what is stopping final address to the Global these themes become more prevalent Conversation delegates with that is required but reworking’ where we operate? What is preventing something like this: ‘Surprise, us closing the gap between knowing and surprise – there’s nothing • The need for integrated mission doing? Gradically new that we have discovered – recognising the interweaving of When I reflect on this in the light of my out of these conversations.’ I must admit evangelism, discipleship, social service own experience as a corps officer I cannot to arriving at that final session with a and social justice in all Salvation Army help but notice the gap between our similar feeling. All that had come before practice. We need to reconnect ministry local practice and our involvement with – the papers, the conversations and the where it has become disjointed. the wider institution. Locally, we try to opportunity to reflect with such a diverse reflect theologically on all we do but rarely gathering – had been genuinely inspiring • The need to embrace a relational culture have I engaged in this with divisional or and a privilege to be part of. On the whole, – to develop hospitality, collaboration, territorial colleagues. Locally, ‘relationship’ however, it was not new ideas that we conversation, inclusion, diversity and is our most-treasured value but I would uncovered around those discussion tables interdependence both internally within hesitate to describe our interaction with but rather the reinforcement of a common our bureaucratic structures and externally DHQ and THQ as relational. Locally, we language shared across territories, context in the ‘communities’ in which we work. would describe our mission as integrated, and cultures. On the one hand it was We need to teach and model relational but partnering seriously with lifehouses affirming – we are indeed ‘One Army’. behaviour from top to bottom. nearby has its challenges. There are gaps And yet, I sensed the words of Paul to close. speaking prophetically, like a thorn in • The need to move beyond service The Faith-Based Facilitation model was the side of the common vision: ‘For what to justice, advocacy to empowerment, referenced time and again throughout the I want to do I do not do, but what I hate meeting needs to holistic support, working global conversation. This I believe could I do’ (Romans 7:15). It appears that we for to working with. We need to re- be a way to begin to bridge the gap. The clearly know, but I was not convinced that educate ourselves in our method and emphasis on relationship, reflection and we do and therein lies the challenge we adapt our programmes accordingly. spiritual insight before action is simple face. It is perhaps not rethinking that is and practical. I would love to see this required but reworking. None of these ideas are new to us. We practised more widely. That, and more know this is what we should do. The conversation – lots more – both local and The recurrent themes included: General acknowledged these themes, global. concluding: ‘You don’t need the General to • The need to remain ‘faithful’ – to God, wave a magic wand to make these things For more information on Faith-Based to the Bible, to our Salvation Army values happen’ and ‘There is nothing preventing Facilitation visit: and theological tradition. We need to us from doing that.’ Throughout the www.salvationarmy.org/fbf reflect theologically. conference I found myself repeatedly

EditorS Major Dean Pallant and Emily Pilborough Progress is available electronically and printed for those design and Artwork Berni Georges who do not have easy access to the Internet. To subscribe to an PROGRAMME RESOURCES The Salvation Army International Headquarters electronic copy, please email: [email protected] 101 Queen Victoria Street, London EC4V 4EH, United Kingdom Tel: [44] (0)20 7332 0101; email [email protected] or for a paper copy please write to Programme Resources at the Founder address on the left. GENERAL André Cox EditorIAL SUPPORT Paul Mortlock Published by THE General of The Salvation Army © The General of The Salvation Army 2014