The True Power of Data Analytics at Scale. As the Banking World Continually Looks to the Future, Teradata Can Deliver More Than Just a Vision

Accelerate. Converge. Deploy. The true power of data analytics at scale. As the banking world continually looks to the future, Teradata can deliver more than just a vision.

It’s time for HSBC to build the future of wealth and personal banking: one-to-one financial experiences. Teradata in action. Businesses across the financial sector are shifting from delivering generalised products to tailored services. Over the next few pages you will discover the demonstrable value that Teradata delivers, helping create financial services of the future.

Click or tap the links to explore each case study in more detail.

Lloyds Banking Group

Anticipating customer needs to help Britain prosper

Lloyds Banking Group is a major digital bank over 60% of all customers are digitally active, in the UK that treats data as an asset – 40% of all customers use mobile banking, and sitting at the centre of the business. They 75% of products originate digitally. are transforming customer experience and deepening relationships, becoming an advisor Teradata helps Lloyds Banking Group to by anticipating and tailoring engagement based understand customer journeys across numerous on digital interactions and behaviours, and departments and touchpoints, sensing the pain understanding signals along the points that lead to opportunities. This allows customer journey. Lloyds to create highly personalised and timely communications through their website and Whether it’s through digital, call centre, mobile, mobile app. tellers, loan officers, mortgage advisors, or investment managers, customer interactions are unified on a modern analytics platform that can Learn more scale to meet demand. It’s a critical step when

Standard Chartered Jibun Bank

Creating a golden A new financial services source of financial data future using smartphones

Standard Chartered embarked on a financial A true digital bank without branches, Jibun transformation, integrating more than 80 million Bank relies on their customer’s smartphones and transactional processing points from 600 computers for every transaction, giving the bank sources to reconcile in just 60 minutes. the opportunity to pursue relationships with 1:1 personalisation. This golden source of financial data helped build confidence, compliance and speed in reporting With the use of sophisticated analytics, Jibun for constantly changing regulations. Teradata offers multiple products and services in highly Consulting was instrumental in its design and specific combinations. implementation.

Watch the video Watch the video Royal Bank of Canada

Deepening 17 million customer relationships with modern analytics

Royal Bank of Canada (RBC) is one of North As analytical models are deployed, the insights America’s leading diversified financial services derived from those models return to Teradata companies, providing personal and commercial Vantage. Making for even more intelligent, banking, wealth management, insurance, orchestrated data. The result is a predictive investor, and capital markets products and platform that leverages and integrates all the services on a global basis. They are not only data to provide actionable answers to any one of Canada’s biggest banks, but are among question against any data, any time. the largest in the world (ranked #256 in global Fortune 500 in 2019).

By integrating cross-functional data, RBC stitches together lines of business to break Learn more silos and form unified customer insights. U.S. Bank

Securing banking with artificial intelligence and machine learning

If you have ever been a victim of suspected But as quick as their models may react, fraudulent activity on your account, you know it fraudsters react and adjust. A model that worked is a frustrating and disruptive experience. three months ago may not work today. U.S. Bank must be smarter and faster than the fraudsters, U.S. Bank minimizes disruptions and provides and that is where ML comes into play. quicker return to access for victims of fraud; unlocking access while locking out fraudsters. They do so by analysing all available data including unique customer touchpoints to Watch the video identify them from the fraudsters. The future starts now.

In a world where the demands of scale, complexity, and speed increase exponentially every year, banks that can harness the true power of their data analytics at scale will thrive today – and be ready for an accelerated future. These stories show just some of the ways Teradata can help make that happen.

Get in contact today to explore where the HSBC + Teradata partnership can take us.