Final Quickborn Statement of Ac

...... 2

Introduction ...... 5

Word from the board...... 5

About the company ...... 7

Vision and strategy ...... 7

Our commitments ...... 8

Our values ...... 8

Our Services ...... 9

What we offer ...... 9

Our Expertise ...... 9

Our methodology ...... 11

Change Management ...... 12

Project and Client Management ...... 13

Global presence ...... 14

Management ...... 15

Company History ...... 17

Key Milestones ...... 18

Events 2015 ...... 20

Quickborn has published a company introduction short film ...... 20

Quickborn has published "A Day in the Life of Quickborn" short film ...... 20

Quickborn launches QUBE ON THE CLOUD ...... 21

Quickborn launches the Qube ...... 21

Quickborn launches RFID Enabled Oracle Retail ...... 22

Quickborn sponsors the Oracle Retail Industry Forum 2015 ...... 22

Quickborn sponsors the Oracle Industry Connect 2015 ...... 23

Quickborn sponsors the NRF 2015 and Oracle Retail Exchange ...... 24

Quickborn sponsors the India Fashion Forum IFF 2015 ...... 24

Milestones 2015 ...... 26

Galeries Lafayette ...... 26

Eram ...... 28

Auchan ...... 30

OTE...... 31

Louis Vuitton ...... 31

True Value ...... 31

Stockmann ...... 32

Arnotts ...... 32

Kirkland’s ...... 32

BlueStem Brands ...... 33

Kohl’s ...... 33

Monoprix ...... 33

Etisalat ...... 33

Customer references ...... 34

Galeries Lafayette ...... 34

Arnotts ...... 38

Peek & Cloppenburg ...... 39

Kirkland’s ...... 41

Eram Group...... 42

Metro Group ...... 44

Auchan ...... 44

Louis Vuitton ...... 45

True Value ...... 45

BlueStem Brands ...... 45

Kohl’s ...... 46

Academy Sports + Outdoors ...... 46

Stockmann ...... 46

Woqod ...... 47

Benetton ...... 47

Burlington Coat Factory ...... 48

Mexx ...... 48

Dunnes Stores ...... 50

Karstadt Kompakt ...... 50

Marktkauf ...... 51

Tesco Central Europe ...... 51

Hugo Boss ...... 51

Landmark ...... 51

Konzum ...... 52

TJX – United Kingdom ...... 52

Eddie Bauer ...... 52

Vodafone Romania ...... 53

C1000 - Netherlands ...... 53

Introduction

This statement of activity is a review of calendar year 2015 events, milestones and important announcements. This report is intended to share an understanding of our strategy and our achievements in 2015.

Word from the board

Dear Reader,

In 2015 Quickborn has engaged two parallel strategies to achieve its target objective of growing its business both in terms of the number of services offered and total revenue generated in FY 2015. These parallel strategies are: 1. Building a new practice for delivering services on the Oracle ATG eCommerce platform 2. Building Advocated Offers which are essentially solutions custom built by Quickborn for a specific need in Retail which is not covered by existing Oracle Retail modules.

Our ATG commerce practice has been strengthened by both the hiring of expertise from the market and training internally our existing teams to learn this technology and develop skills needed to deliver projects for retailers on the ATG commerce platform. Quickborn has engaged with Valtech France to deliver ATG platform support and development services to Louis Vuitton. In parallel we have engaged with Accenture Italy to deliver ATG development and implementation services for OTE in Greece and also prepare an implementation for Etisalat in Dubai, both telecommunications companies using Oracle’s ATG platform.

Quickborn is participating in multiple Advocated Offers with Oracle at the moment, one such solution is a generic depreciation planning solution which allows a retailer with seasonal merchandise to use the Oracle Retail Predictive Application Server (RPAS) platform to calculate the depreciation of seasonal stock in multiple different ways allowed by the government regulations, and compare the calculated results so that the most optimum method can be chosen by the retailer for declaring depreciation to the government regulatory bodies on finance and fiscal regulation. We have also built, working with Oracle, an RFID enabled enhancement for the Store Inventory Management (SIM) module of the Oracle Retail store solution to enable and demo the solution with RFID capabilities to retailers. RFID is a hot topic now world-wide and all system providers are competing to support this powerful technology in their solutions. Oracle’s choice to work with Quickborn in this process is not only a sign of trust but also is an opportunity to build together with Oracle this RFID enhancement as an Advocated Offer.

Quickborn is also working on a new approach for implementing Oracle Retail Merchandising and Planning solutions on a pre-configured hardware and software installation along with pre-built excel based input

worksheets to support and simplify data conversion. The entire system is named the Qube, which is available both on premise with our hardware, a production grade instance, or on the cloud in a hosted environment. This approach opens doors both for Quickborn and Oracle to retailers not originally part of the target Oracle audience. To support the above two strategic directions this year Quickborn has implemented changes in our teams and continues at the same time to hire more delivery team members as well. This means not only that we are hiring in existing office locations but also means the possibility of opening offices in new geographies. Also as part of an effort to re-focus the company’s attention and resources, the management team has also been streamlined to now focus on strategic direction, operations and financial operations. We are currently working with marketing and human resource management professionals on a part-time basis to cover our ongoing marketing and HR strategy implementation needs. For our strategic geographies in the USA and Europe we are working now to grow our delivery management team further and as part of this process are recruiting in France and USA delivery managers as well. Personally my main objective during this process is to retain our quality, culture, values and spirit that make Quickborn a great place to work and a valuable partner to our clients.

In 2015 we have spent a significant amount of time and effort with our core group of clients and projects, continuing to work with Arnotts in Ireland, Galeries Lafayette, Eram and Auchan in France, Peek and Cloppenburg in Germany and Kirkland’s in the USA while working also with new customers such as BlueStem and Kohl’s in the USA, OTE in Greece, Etisalat in Dubai and Monoprix in France. We have also engaged in several upgrade projects, Galeries Lafayette has upgraded the Oracle Retail planning platform to provide a more robust support for its depreciation planning activities to the latest release of the planning server, Peek and Cloppenburg has also upgraded all Oracle Retail planning solutions to the latest version and Kirkland’s has also engaged Quickborn in the upgrade of all of its Oracle Retail merchandising and planning solutions to the latest platform available.

In 2016 our main focus is attaining cloud enablement for all solutions becoming available on the cloud with Oracle this year and also to expand our specialization to the Micros acquisitions including XSTORE and XBRI loss prevention solutions. In parallel we will be initiating a new campaign to increase our customer count and a parallel campaign increasing ROI and value of our services in place at our existing customers.

Best regards,

Gábor Tőzsér Founder, CEO Quickborn Consulting LLC

About the company

Quickborn's mission is to drive successful business and IT transformation programs as a specialized partner for retailers worldwide. Quickborn Consulting provides business consulting, IT systems integration, solutions development and support services for the retail industry. We support retailers on their business and IT transformation programs to improve their performance and increase their competitiveness. Quickborn Consulting has developed a unique retail expertise by supporting global organizations in all retail business segments from grocery to high fashion, DIY, electronics, department stores, luxury goods retail, and fuel and convenience in a wide geographical area: Europe, USA, Africa, Middle-East... Quickborn Consulting has local presence in USA, France, Germany, Hungary, India, Ireland, and Tunisia and is present globally through its international network.

Since 2003, our deep retail industry business process knowhow, best practices, adapted methodology, proven delivery methods and unparalleled technical expertise have enabled us to deliver our customers the most adapted solutions and support in the deployment of global retail projects. Our international reach and diverse resource centers across the Globe enable us to provide our customers with tailored services 24x7.

We think about consulting services differently, committing to the best interests of our clients. Our ambition is to deliver the most adapted solutions to our customers by efficiently anticipating, meeting and exceeding their expectations. Quickborn – Light to success.

Vision and strategy Quickborn’s Vision statement: In the next five years Quickborn will continue to invest in growth for the benefit of its customers, partners and employees. Our goal is to be one of the top 3 preferred partners for tier 2 retailers in Europe and US and to have local presence in all strategic markets. Quickborn will continue to specialize in Oracle retail skills and expertise, and invest in developing new retail capabilities.

Quickborn Consulting focuses first and foremost on quality and flexibility. Our lean management structure, efficient organization and short decision paths ensure that we can react to our customers’ needs quickly and deliver expected quality in our services. Our vision and strategy is to further sharpen these two key differentiating factors that make us unique in today’s retail ERP integrator market. Despite its lean structure, Quickborn has the capacity to address the entire life cycle of a retail ERP project from the conceptualization to post go live support. Our unique approach and methodology especially designed for small to mid-size retailers enables our projects to complete faster and with a higher probability of success than traditional project approaches. Our focus on pre-defined business process schemas adopted for specific channels of retailing combined with our pre-built proof of concept environments allow our

customers to test drive their future system in record time. This is the expertise and skill set Quickborn is focused on further accentuating and sharpening on order to increase our competitive edge over traditional integrators.

Our team and expertise are our greatest strength; our strict and continuous training program ensures new team members gain necessary knowledge to become effective in their roles quickly and also maintains our specialized expert skill sets for the entire team. Our training program is described below in more details and is a core asset of our organization and is a key differentiator between Quickborn Consulting and our market peers. Our Quickborn Academy fuels the Oracle Retail ecosystem with new expert talent.

The Quickborn Service offering is structured in 3 main domains:

Our commitments High-quality: Great care and attention is given to all deliverables that Quickborn professionals present to clients and customers, all having to pass a rigorous quality assurance process built into the delivery engine Quickborn uses day-to-day. Flexibility: Utilizing international reach and diverse resource centers across the Globe, Quickborn is able to provide both high quality and expert in-depth knowledge at short notice and in a wide range of content. Expert service and support: Our professionals are well trained with in-depth knowledge of their respective areas of expertise and are deeply motivated to provide services to their utmost ability and knowledge.

Our values Quickborn has a set of core values, principles that reflect the company identity, shape its culture and support its vision: o Commitment o Trust o Integrity o Quality o Diversity

Our Services Demands to meet changing business needs are greater than ever; retailers are continually required to adapt, innovate and react. A challenging economic environment, intense competition and a multitude of channels to interact with customers are forcing retailers to think and execute new business strategies for growth and profitability. Putting in place the right business processes and deploying the right technology solutions can help retailers to improve their bottom-line through faster response to consumer demand changes, more efficient sales channels and merchandising, and optimized supply chain operations. Quickborn Consulting has an extensive knowledge of the leading retail market solutions and their impact on organizations and processes. We support retailers on their business and IT transformation programs to improve their performance and increase their competitiveness. We collaborate with our clients to develop technologies and processes and to support in the deployment of their projects.

What we offer BUSINESS CONSULTING - Quickborn helps retailers in transforming their business and lead change management programs addressing people, processes and technologies. SYSTEM INTEGRATION - Quickborn designs and delivers solutions helping retailers to ensure their strategic initiatives are aligned with their operational goals and productivity is optimized. APPLICATION DEVELOPMENT AND MAINTENANCE - Quickborn develops, supports and manages retailers’ software applications, so they can focus on their core-business.

Our Expertise Quickborn Consulting has developed a unique retail expertise by supporting global organizations in all retail business segments from grocery to high fashion, DIY, electronics, department stores, luxury goods retail, and fuel and convenience. Our experienced team has end-to-end retail project life cycle knowhow (process design, change management, performance optimization), wide range of retail domain expertise (merchandising, store operations, supply chain, planning, optimization, forecasting), strong product development expertise (Java, PL/SQL, Spaces, Fusion, OBIEE …) and quality assurance standards knowledge (CMM, Six Sigma …). We also support our retail customers by developing tools which can be used to evaluate customer data quality and monitor the customer value add post implementation such as our RIB and systems monitoring tool. Our teams also have experience with configuring and using a wide range of supporting solutions used in retail (RIB, AppWorx …). Our international reach and diverse resource centers across the Globe enable us to provide our customers with consulting services and documentation in multiple languages and outstanding system monitoring and support services 24x7. Our application management and support methodology has been tested over years; our approach allows us to take over responsibility of retail application maintenance operations rapidly, cost- efficiently and risk-free.

As an Oracle Gold certified partner and Oracle Retail prime integrator, Quickborn has specialized Competence Centers for Oracle Retail Merchandising, Stores, Commerce, Planning and Optimization solutions. We have extensive technical and functional expertise in-house for the Oracle Retail family of solutions and can implement diverse Oracle applications within the same project enabling our retail customers to have a single point of contact with no need for multiple integrators.

Areas of expertise:

Our methodology Covering the whole project life-cycle, our methodology is based on business and technical Best Practices of the Retail Industry:

Quickborn utilizes its own implementation methodology that is based on Oracle PJM for OUM methodology and pre-defined business process rules per retailer segment (grocery, fashion, department store, etc.) for high quality and fast implementations.

Our approach consists of identifying key business processes and requirements during CRP and proposes pre- defined process solutions for each process while minimizing the number of customizations and enhancements. As a result, implementation time is reduced, budgets are lighter and subsequent maintenance is also cheaper. While we influence customer decisions for business process choice based on our product implementation experience, the customer has the opportunity to request a different solution based on an informed decision of its own. Subsequently our implementation follows OUM conventions with heavy emphasis on change management and user acceptance of implemented processes and solutions. The ultimate success of the project depends on business support and acceptance of its delivered solution to operational needs.

Other methodologies, such as Agile and SCRUM are also available and utilized on customer request/best fit based on needs.

Change Management Quickborn change management methodology, on a complete ERP OR retail suite implementation, starts with implementing planning solutions into the retail organization and managing the adoption of the planning solutions from Oracle Retail such as Merchandise Financial Planning, Category Management, Assortment Planning and Store Space Planning. These projects have a quick ROI and engage the strategic divisions of the retailer which then producing the results of the planning calculations, can justify and drive resulting changes through the retail organization both in terms of business processes and key performance indicators used to judge performance. During execution of the planning output, the change management team focuses on adoption of new processes and supporting execution and transaction systems, like retail merchandise management system, sales audit, invoice matching, allocations, point of sale and store systems. Following the successful adoption of execution systems described above, focus is turned to BI and Optimization solutions which can further improve precision and efficiency. Such products are Replenishment Optimization, Price Optimization and Markdown Optimization. The above change management approach respects the product life cycle constraints of the retailer and introduces change in harmony with the natural cycle of the retail operations. In case above approach is not possible due to customer constraints, we can of course adopt above approach to conform to such constraints.

Quickborn is committed to providing implementations with real business benefit, optimal speed to value, reduced risk and cost. Our services cover end-to-end retail solution implementation project from solution design to roll-out and post-implementation support.

Project and Client Management Our project team organization is designed to fit most closely with project based engagements that have clearly defined objectives and timelines (unlike permanently ongoing activities like support projects) and are scheduled into distinct well isolatable stages which each conform to a typical cascade project flow. In this project based deployment, control of resources and activities is key to a successful completion. For this reason we have implemented a strict reporting structure which limits the risk of deviation from previously agreed plans and timelines and provides the necessary support for securing success of an on time, on budget and on specification delivery.

Our ground team of consultants consists of technical and business expert resources that possess the necessary skills and experience to deliver our commitments on the project. This team is typically deployed onsite in the project due to the high level of interaction with the customer team.

The project manager is tasked with day to day follow up of activities and the teams and is also on site with the customer to provide an on the ground view to the project director and to the customer’s management as well. In some cases there may not be a project director on a project depending on the size of the project and specific customer needs – in this case the project managers report directly to the operations director. Project directors have the responsibility to overview one or multiple projects and maintain contact with the project manager on each project. The project director reports to the operations director and escalates issues as needed. Project directors are typically only on site with the customer on a limited timeframe. The operations director is the top decision maker in a project engagement and reports and escalates top level issues directly to the CEO.

On a typical project our engagement team (excluding remote resources and enhancement development teams) is matched in structure with a client side team who work together in the project delivery. Each management layer in the above described structure has a corresponding layer in the client side management team, where each level manages the teams belonging to them and reporting up in their own structure. Each level also has joint meeting on a regular basis the frequency and content of which is defined by the stage of the project and the level of decision making concerned.

Global presence Quickborn has nine offices in seven countries worldwide:

In the past nine years in its history Quickborn has been growing continuously, not only in the spectrum of services offered and geographical reach, but also in terms of team size. Our dynamically growing teams in Bloomington (Minneapolis), Budapest, Eger, Paris, Düsseldorf, Dublin, Bangalore, and Tunis deliver services efficiently and quickly to our customers and projects both on site and remotely. Our expert consulting services teams support the implementation and integration of Oracle Retail products and also build any enhancements required by our clients.

Currently Quickborn is delivering consulting, integration, development, support and hosting services to retail clients all over the world, including retailers such as Galeries Lafayette, Arnotts, Peek & Cloppenburg, Eram, Kirkland’s, Auchan, Louis Vuitton and Stockmann. As a Specialized Oracle Retail Partner and as a Gold level member of the Oracle Partner Network, Quickborn continues to increase its certified know-how, skill set and experience with Oracle technologies and the growing Oracle Retail product suite.

Management Mr. Gábor Tőzsér (founder, president and CEO) After spending a year studying in the USA as the recipient of a SOROS Foundation scholarship, Gábor Tőzsér has gone on to complete his university degree in mathematics and computer science in St. Olaf College, Minnesota, USA. Following his university studies Mr. Tőzsér worked at Retek Inc. in Minneapolis, Minnesota where he had the opportunity to work with the best retail ERP software vendor in the market. Retek's clients include such leading companies as TESCO, Hugo Boss, Sainsbury's, Armani, GUCCI and Best Buy. In 2003 Mr. Tőzsér moved to Retek's European division in Hamburg, Germany where he worked on retail software integration projects for European clients as an expert retail IT system consultant. At the end of 2003 he founded Quickborn Consulting with an expertise in retail IT, where he continues to work as founder- president leading Quickborn's service practices.

Ms. Edina Ódor (CFO) Edina Ódor is a graduate from the University of Szeged, Hungary and a former recipient of a SOROS Foundation scholarship to Portland State University, Oregon, USA. After many years of working for different agencies of the Hungarian Government Edina established her own accounting and tax consulting firm in 2000 where she provided financial and accounting support to companies of various size and nationality. Edina joined Quickborn Consulting in 2006 as an external consultant and became manager of the financial process management team in August, 2012 and is the Chief Financial Officer for Quickborn Consulting LLC.

Mr. László Boksa (Global Resource Manager, COO) László Boksa is a graduate from the University of Miskolc, College of Dunaújváros, Hungary (B.Sc. in Computer Science) and Budapest Business School, Hungary (B.Sc. in Economics). László has worked 14 years in the insurance, banking and pensions sector in different IT positions at AEGON Group. László was IT system analyst, project manager in the first half of the 2000s. He became project portfolio manager of local and regional (CEE) business, IT implementation, and integration projects (Contact Center introduction, legacy system implementation – GraphTalk AIA – FutureFIRST, Sales application and Sales force system implementations). He contributed to regional

expansions including launching Slovakian, Polish, Romanian and Czech operations. László was the Head of IT Department of the AEGON Hungary Pension Fund Management Company between 2005 and 2010. He was the CIO of AEGON Hungary for two years (2010-2012), leading 5 departments and nearly 100 employees. Laszlo established his own IT consulting firm in 2012 providing IT consulting services to different businesses. László joined Quickborn Consulting in March, 2013 as Local Resource Manager and acting Global Resource Manager.

Company History Quickborn Consulting was founded by Mr. Gábor Tőzsér in 2003 in the state of Minnesota, USA using his know-how and partnerships in the retail IT industry that he has built up over the years working in Europe and the USA.

Quickborn's wholly owned subsidiaries have been present in Europe in Budapest, Hungary since 2005, Paris France since 2009, Eger Hungary since 2009, Dublin Ireland since 2010, Düsseldorf, Germany since 2010, Bangalore, India since 2011, and Tunis, Tunisia since 2014 delivering services to Quickborn's customers worldwide.

Initially Quickborn's primary product portfolio consisted of implementation services provided to retail clients on site. Following Oracle's purchase of Retek Inc. and renaming Retek's products to Oracle Retail, Quickborn Consulting joined the Oracle Partner Network program and continues to perform a large portion of its services worldwide as a partner of Oracle.

After several successful implementations of Oracle Retail applications in Europe, Quickborn Consulting was awarded support contracts with key Oracle clients for maintaining all Oracle Retail infrastructures both onsite and via remote delivery teams.

Acknowledged as an expert specialist in Oracle Retail ERP Suite integration and support services, Quickborn Consulting extended its scope to answer the Oracle Planning and Optimization Solutions market by building a specialized Competence Centre and delivery capability in 2010, providing business consulting, application consulting and configuration, integration and support services for Oracle RPAS-based Planning and Optimization Solutions.

In 2014, Quickborn invested in building its Oracle Commerce (ATG, Endeca) competence and delivery capabilities and set up an office in Tunisia, located in the country’s capital city, Tunis, to serve the growing need in the European and world-wide markets.

Today Quickborn provides full spectrum of consulting, integration, support, development and hosting services for merchandising, store, commerce, supply chain, forecasting, planning and optimization solutions from its nine offices using key process accelerators such as environment hosting, outsourcing, prototyping, business process schemas and an accelerated integration implementation methodology currently being reviewed by Oracle Retail for adoption as the standard implementation methodology for small to mid-size Oracle Retail client implementation and integration projects. Quickborn Consulting also develops enhancements and stand-alone solutions for the retail industry on request.

Among our clients are Galeries Lafayette, Arnotts, Peek & Cloppenburg, Eram, Auchan, Kirkland’s, Kohl’s, Bluestem Brands, Metro Group, Tesco, Stockmann, Vodafone, OTE and Louis Vuitton.

Key Milestones 2003. Quickborn Consulting was founded in the state of Minnesota, USA 2005. Quickborn Consulting joins the Oracle Partner Network 2005. Following successful implementation of Oracle's retail systems delivered jointly with Oracle, full support service was awarded to Quickborn at Arnotts in Dublin, Ireland. 2005. Quickborn establishes a wholly-owned subsidiary in Budapest, Hungary 2008. Following successful implementation of Oracle's retail systems delivered jointly with Oracle, full support service was awarded to Quickborn at Galeries Lafayette in Paris, France 2009. Quickborn establishes a wholly-owned subsidiary in Paris, France 2009. Quickborn opens second office in Hungary 2009. Quickborn develops enhancements for the ORPOS–DOMS integration solution 2010. Quickborn successfully implements Oracle Retail application suite at Galeries Lafayette in Berlin, Germany as prime integration partner 2010. Quickborn establishes a wholly-owned subsidiary in Dublin, Ireland 2010. Quickborn establishes a wholly-owned subsidiary in Düsseldorf, Germany 2010. Quickborn creates a specialized Competence Centre for Oracle Planning and Optimization Solutions 2010. Quickborn develops Application Monitoring Solution and RIB Monitoring Tool software products 2011. Quickborn Consulting successfully deploys POS for Fuel and Convenience ORPOS–DOMS integration solution at Qatar Fuel WOQOD 2011. Quickborn establishes a wholly-owned subsidiary in Bangalore, India 2011. Quickborn Consulting successfully implements Oracle Retail Planning and Optimization solutions at Peek and Cloppenburg fashion department stores 2011. Quickborn develops Flat file RIB Integration solution 2012. Following successful delivery of Oracle Retail Integration Bus related developments, Quickborn Consulting was awarded the Oracle Retail application maintenance and support service at Kirkland’s, United States. 2012. Following successful delivery of enhancements for the Oracle Retail Warehouse Management System, Quickborn Consulting was awarded the Oracle Retail application maintenance and support service at Eram, France. 2012. Quickborn Consulting implements Oracle Retail COE Markdown Optimization solution in a record time of 4 months at Mexx Europe. 2013. Quickborn implements a VIP client management web application at Galeries Lafayette 2013. Quickborn implements DEPREC stock depreciation planning solution at Galeries Lafayette 2013. Quickborn launches POS-in-the-box and MOM-in-the-box accelerated implementation methodologies

2014. Quickborn provides Oracle Retail solution support for Stockmann department stores in Finland 2014. Quickborn supports Metro AG in Germany in world-wide Markdown Optimization rollout 2014. Quickborn supports Academy Sports + Outdoors in Oracle Retail V13 RIB integration 2014. Quickborn provides technical and functional expertise to Auchan, France 2014. Quickborn implements Oracle Retail applications suite for Galeries Lafayette's grocery business 2014. Quickborn supports Kirkland’s in United States in Oracle Retail Planning implementation 2015. Quickborn sponsors Oracle REX at NRF in New York, NY 2015. Quickborn sponsors Oracle Industry Connect in Washington D.C. 2015. Quickborn sponsors the India Fashion Forum in Mumbai, India. 2015. Quickborn publishes company introduction video 2015. Quickborn launches Qube – a complete Oracle Retail solution package for mid-size retailers 2015. Quickborn launches Qube on the cloud – a cloud version of Quickborn’s Qube offering Oracle Retail solution package for mid-size retailers 2015. Quickborn launches RFID enhancement for Oracle Retail’s Store Inventory Management solution at Oracle Industry Connect in Washington D.C. 2015. Quickborn sponsors Oracle Industry Forum in Amsterdam, Netherlands 2015. Quickborn engages with Louis Vuitton to support LV’s digital commerce activities on ATG and Endeca eCommerce solutions from Oracle. 2015. Quickborn awarded with Oracle Retail systems support at Auchan.

Events 2015

Quickborn has published a company introduction short film The key to our success is our team. Our dynamically growing, energetic and innovative team focuses on quality; our strength is our expert retail and IT know-how. Everything we do, we do in respect with our values: Commitment, Trust, Integrity, Quality and Diversity. Take a look at the short film here.

Quickborn has published "A Day in the Life of Quickborn" short film The key to our success is our team. Our dynamically growing, energetic and innovative team focuses on quality; our strength is our expert retail and IT know-how. Everything we do, we do in respect with our values: Commitment, Trust, Integrity, Quality and Diversity. Take a look at this short film to learn more about us and our team:

Quickborn launches QUBE ON THE CLOUD QUBE ON THE CLOUD is a fully packaged end-to-end solution for Oracle Retail System implementation. With QUBE ON THE CLOUD, retailers can deploy Oracle Retail merchandising, planning, stores and e-commerce applications in a Cloud model quickly and cost-effectively, utilizing best-practice retail business processes. QUBE ON THE CLOUD eliminates challenges around technical infrastructure, the need to hire IT-staff and buying hardware; it includes everything retailers need to get up and running with Oracle Retail systems — and achieve value — rapidly.

Benefits: o Accelerated implementation of Oracle Retail o Best practice retail business processes o Reduced Total Cost of Ownership o Deploy applications modularly as needed o Cloud model speeds and simplifies upgrades

Quickborn launches the Qube Quickborn has launched the Qube, a production ready box that houses all of the Oracle Retail Merchandising and Planning applications on a single piece of hardware. With Quickborn Qube, mid-market retailers can own a complete production grade Oracle Retail Merchandise Operations Management and planning solution that includes both software and hardware. Qube is more than a methodology, it’s a real working system. The hardware is sized appropriately for all applications to run and perform at the expectations of a mid-market retailer. Advantages: o The installation and integration of Oracle Retail applications, as well as the purchase and sizing of hardware is pre-configured and simplified. o The use of pre-built data conversion services and an established implementation methodology speeds up the implementation and reduces complexity. o The total cost of ownership is reduced by streamlining all phases of the implementation, reducing overall resource need, reducing hardware cost and speeding the time to implement.

Read more about the Quickborn Qube

Quickborn launches RFID Enabled Oracle Retail Quickborn, in joint collaboration with Oracle and Cybra, has developed an Oracle Retail V14.1 Store Inventory Management (SIM) prototype solution which uses RFID scanning technology for managing the receiving, stock count and shelf replenishment processes. Quickborn’s integrated solution consist of Oracle Retail V14.1 Store Inventory Management solution integrated with Cybra’s RFID Handheld device (Cybra Edgemagic). The solution was showcased at the Oracle Industry Connect Retail Conference in Washington D.C., 25-25 March. Advantages: o Simplified and faster, more accurate and efficient receiving and stock count processes o Improvement of product replenishment speed and accuracy o Improving customer retention by ensuring all inventory items are available on their designated location on the shop floor o Reducing overhead: saving time, labor and cost

Read more about Quickborn RFID Enabled Oracle Retail V14 Store Inventory Management here. Take a look at our demo video (at Oracle Industry Connect 2015) here.

Quickborn sponsors the Oracle Retail Industry Forum 2015 Quickborn Consulting is sponsoring, for the fourth consecutive time, the Oracle Retail Industry Forum 2015 to be held at Sofitel The Grand Amsterdam in the Netherlands on 23-24 September. The Oracle Retail Industry Forum (ORIF) is designed to help retailers address the challenges facing the industry. The agenda features business-centric content from retailers sharing their inspiring stories of transformation, alongside the latest information on Oracle’s retail portfolio delivered by Oracle Retail solutions experts. ORIF enables retailers to connect with their peers in an informative executive-level networking environment. This year’s ORIF Europe program will focus on latest ideas, information and technology to meet the demands for ‘Retail Without Limits’ in a modern commercial society.

As the Gold Sponsor of the event Quickborn will share insights and showcase its services and solutions that help retailers achieve commerce anywhere by seamlessly implementing core retail operations across channels, countries, and business models.

Quickborn sponsors the Oracle Industry Connect 2015 Quickborn will be sponsoring the Oracle Industry Connect 2015 Retail conference to be held in Washington DC between 25 and 26 March, 2015. Oracle Industry Connect Retail conference is a two- day invitation-only event for business and IT executives representing leading cross-channel, specialty, grocery, hardline, department store, and discount store retailers from around the world. The Oracle Industry Connect retail program will feature more than 30 successful retailers sharing their inspiring stories of transformation. The spotlight is squarely on retailers, the challenges they face, and strategies for overcoming them. Moreover, the program covers sessions on the Oracle Retail roadmap, including new offerings from the recent MICROS acquisition. Attendees will see firsthand the power of combining these two world-class organizations that are 100-percent dedicated to the success of retailers. The Oracle Industry Connect program also features plenty of opportunities to network and make new connections in the retail community, in both formal and informal settings. In this year’s event Quickborn, in joint collaboration with Oracle, will be showcasing Oracle Retail V14 Store Inventory Management prototype solution which can use RFID scanning technology for managing the receiving and stock count processes in SIM.

Quickborn sponsors the NRF 2015 and Oracle Retail Exchange Quickborn sponsors the 104th Annual National Retail Federation Convention & EXPO in New York between the 11 and 14 January 2015. The retail community gathers each year to network, exchange ideas and announce ground-breaking new solutions at the NRF Retail’s BIG Show. At the event 275+ industry experts will be providing critical insight on trends and topics in 100+ sessions. The 200,000 sq. ft EXPO is packed with 550 solution providers showcasing innovative technologies and tools. In 2014, more than 30000 retail industry professionals attended the event, making it the biggest show ever. This year, the EXPO will open a day earlier, on Sunday January 11, allowing more time for attendees to explore. Come to visit us at the Oracle Retail booth #2521. Get your free Retailer EXPO Pass from Quickborn Consulting now.

Quickborn is also the Gold sponsor of the Oracle Retail Exchange event taking place at The Standard, New York, from 10 to 13 January 2015. Each January – now in its 7th year – Oracle invites a small group of retail executives to join the Oracle Retail Exchange in New York during the National Retail Federation's BIG Show. Being part of the Oracle Retail Exchange, an exclusive 3 day programme, provides access to a unique set of events specifically designed for an international retail audience, including visits to New York’s most innovative retailers' stores, customer presentations from different retail sectors and networking events enabling to exchange ideas with industry peers.

In this year’s event Quickborn will be showcasing innovational enhancements for Oracle Retail Applications such as Store Inventory Management and Depreciation Planning, and sharing best practices on hosting services in a cloud model.

Quickborn sponsors the India Fashion Forum IFF 2015 Quickborn will be exhibiting at the India Fashion Forum (IFF 2015), organized on 18-20 March at the Bombay Exhibition Centre, Mumbai, showcasing best practices for Oracle Retail Planning and Optimization solution implementations for fashion retail. Come to meet us at the booth T3C! Since its inception 15 years ago, IFF has aimed to catalyze the fashion business through evolution of best practices, encouraging new ideas and innovation. Fashion business across the world is changing at a rate

faster than ever before, and IFF 2015 is therefore centered on four principles of success for the post- technology consumer: o Innovation in products | Innovation is the lifeline of fashion. Be it in the next-gen engineering of denim design, or a smart placket detail, if your product isn't updated, your business won't grow enough. o Innovation in experiences | Indian consumers now look for a great retail experience when shopping for fashion. Do your stores generate 'interest and awe'? o New brands, Fresh Ideas | Consumers constantly yearn to experience something new. Fresh ideas and new brands do drive consumption, especially in fashion. New concepts add to sales, be it by reinventing khadi for modern silhouettes or developing a specialty jewelry brand. India needs new entrepreneurial concepts in fashion! o Technology, Technology, Technology | It's the newest ingredient for success in fashion retailing. Technology has touched every aspect of the business from cutting-edge textile engineering to fashion design, from in-store engagement to social media activations, from customer analytics and Big Data to supplier collaboration and more importantly in creating an Omni-channel experience. While technology is everywhere, we need to get the best from it.

Milestones 2015

Galeries Lafayette Quickborn has engaged in 2015 in not only supporting all retail IT infrastructure components at Galeries Lafayette but also support the business in developing new solutions for retail operations. One such project was the SAFE Project.

SAFE Project The SAFE project consists of web application development and integration into Galeries Lafayette’s IT landscape. This web application is to control and drive processes for depositing and withdrawing cash from the cash safes in GL stores, in order to compare them to income information Oracle Retail’s ReSa module. Moreover, the application allows the user to compare and rectify discrepancies between income recorded by the system versus cash held in the store by entering the corrected figures while logging an exception report for auditing purposes. Such corrections are re-introduced to the Oracle Retail solution set as well. Added value of the SAFE project for GL was o Enhanced security of cash o More effective performance of employees by automating the following tasks: o Interfacing of data with Oracle Retail’s ReSa module o Preparation and distribution of cash in the store

DEPREC solution Upgrade In 2015 Quickborn has upgraded the depreciation planning solution that has been built for Galeries Lafayette to the latest platform version of RPAS, Oracle predictive application server platform for retail, from version 13.2 to v14.1.

The added value of this project for GL was o To enhance the application performance: the new version will allow a faster workbooks building compared to the previous version o To enhance reliability: V14.1 includes several fixes applied by Oracle based on issues reported by the client. Despite the complex nature of this project (interfaces and configuration complexity) this project was executed and delivered on time and budget, delivering additional benefits for GL on time and without the need for additional actions on behalf of the client or additional time needed for the go-live. Following the handover to business Quickborn’s support organization took over the management of the upgraded

solution providing enhanced customer support for the initial period of user adoption followed by a transfer to the normal support team.

Just Scan It Quickborn has undertaken a project at GL consisting of replacing paper lists used in various business processes by a mobile application. The objective of the project is to create a mobile application to help people who are tagging products for promotion. When an item is scanned by the mobile terminal, the application tells the user if the product is in the promotion, and the color of the sticker he has to apply on the product.

Automated Rooming List Project Early this year Quickborn undertook a project at GL, consisting of automating the process of rooming lists acquisition. A rooming list is a document provided by a Tour-Operator or a Tour-Leader (guide) which contain a list of clients that come to visit Galeries Lafayette. These rooming list are specifically used for non-EU residents. The objective of the project is to get automatically the rooming list from the partner, create a partner contract which involve the tour operator and/or the tour leader and then injecting the client lists into a duty free shopping application. This way, when the client comes to get the duty free documents, Galeries Lafayette will be able to determine the commissions to pay to the tour operators and/or the tour leader respectively. Moreover, this automation will enable the client to reduce the number of errors. Around 900 tour operators and 7000 active tour leaders are involved in this project and around 500 rooming list are provided per week, that is 25000-30000 per year.

VIP Basket Acquisition project Quickborn has undertaken a project at GL, currently in definition phase, consisting of automating the process of basket acquisition for VIP guests. The objective of the project is to create a mobile application in which the personal shopper will be able to create and manage the basket of VIP customers during shopping visits. Then, when the VIP customer decides to pay, the till will be able to take the content of the created basket to speed up the checkout process.

GL backlog The objective of this project is to finalize the stabilization of the Arome project and subsequent go-live by analyzing and closing all remaining open issues from the project. Quickborn worked with the business users, decision makers and managers to prioritize, resolve and close issues that remained open after the Arome project go-live.

Eram Manhattan Integration Project (MIP) Eram is changing their WMS system to Manhattan for their two warehouses, keeping the solution purely vanilla. Quickborn took charge of the integration with the existing ERP merchandising system: Oracle Retail RMS. Quickborn did the integration mapping design together with the 3rd party solution provider of Manhattan, developed all logic in the RIB/RMS side and deployed the solution. The project has gone live successfully in 2015 and earned Quickborn a recommendation from Eram CIO Thomas Lebrun:

Quickborn supports Agora, subsidiary of Eram Group, in its Warehouse Management System integration with Oracle Retail Merchandising System

Quickborn Consulting was chosen by Eram Group, a leading European footwear and clothing retailer as a prime integrator partner to support its Oracle Retail Merchandising System integration to Manhattan. The system went successfully live in May 2015.

The objective of the project was to put in place simple, solid and efficient processes enabling Eram to harmonize the logistic processes in its two warehouses, and to improve traceability. Moreover, Eram needed to accelerate certain logistic flows and increase inventory turns by reorganizing the physical locations of the merchandise and improving Cross-Docking.

The project consisted of an integration between Oracle Retail Merchandising System and Manhattan warehouse management system. Quickborn led this part of the project, in charge of the integration, building the interfaces as well as of providing the required project management expertise and functional knowhow of the Oracle Retail system. Quickborn also continues to support the Oracle Retail Merchandising System in production at Eram.

The main challenge of the project was assessing the different warehouse management related business strategies, the specific terminology and processes of each system (Oracle/Manhattan), and analyzing their impacts and risks.

As an immediate result of the project after the successful go-live in May 2015, Eram has seen an improvement in the management of its logistic processes, since the status of merchandise under preparation is visualized in the host system. In the long run, the new solution will enable Eram to increase its inventory turns and improve traceability throughout the supply chain.

risks and analyzing any impacts to the system.”, said Thomas Lebrun, IT Director of Agora Distribution. “We have been working with Quickborn Consulting since several years now and their team has proven to be a highly talented, flexible and engaged team of experts.”

About Eram Group: Groupe Eram, founded in 1927, is one of Europe's leading retailers of footwear and clothing, and the leading French shoe manufacturer. With 1528 stores throughout Europe and revenues of 1,645 Billion Euros, Eram designs and distributes its products through fashion retail brands such as Eram, Heyraud, Bocage, Texto, TBS, Gémo, Tati, Parade, Staggy, and Mellow Yellow. Read more about Groupe Eram at: www.eram.eu

MIP Reports Project With the implementation of the new Manhattan warehouse management system, Eram needed to develop new reports on the Manhattan WMS – 11 operational high priority reports have been identified for the go-live. Eram once more confirmed their trust in Quickborn by requesting us to do the development of these reports. The challenge was to quickly learn a new database model (Manhattan) and adapt with its standards of integration.

RMS export development project In 2014, Eram asked for specific developments on RMS to help export users. Today, the management would like to clarify and re-confirm the business process. Eram asked Quickborn to interview all the export users, from the budget preparation, order creation, stock reservation in the warehouses and shipping the goods in the export stores.

Transitaire Project This project, taking place in September-October time frame, included a design part and a development part to fill in lacking functional requirements during Eram’s Manhattan implementation project. The project was a success, put in production at Eram respecting the estimated delays and with zero anomalies as per Eram test results.

Taskforce Project Quickborn was involved in a T & M mission on site at Eram to manage the problems related to having moved to Manhattan WMS. The Quickborn team worked both onsite and off-site to support the client during the stabilization phase of the Manhattan implementation project. The project was successfully completed in October, gaps between Oracle RMS and Manhattan have been fixed and information flows stabilized. The last part of the project also enabled Eram to fix internal problems within the RMS system that existed already before the Manhattan project and that were discovered during the taskforce initiative.

Auchan Bench project Auchan encountered performance problems in production of their Oracle Retail solution. They asked for a bench performance measurement for specific functionalities, most of which are custom developments comprised of integration components. Atos and Quickborn worked together to propose a bench measurement solution, where QB used its expertise and knowledge of the Oracle retail solution and Atos its performance tools. Quickborn was in charge to inject data to reach the target volumes in the system. This project needed functional and technical expertise and knowledge. Quickborn performed its services during the delivery of this project both on site and remotely.

Quickborn awarded with application support at Auchan After providing technical assistance for Auchan in their Oracle Retail implementation project since the last two years, Quickborn has been awarded by Auchan with a long-term support contract. Quickborn will provide its services remotely and on-site using its teams in France, Hungary and world-wide.

Auchan Interoperability project Quickborn started a new project at Auchan mid-September, where Pierre is providing technical assistance. Today at Auchan there are many flows between DOAPI (Auchan’s information system) and partners (Auchan France, Spain, Italy etc.). These flows are currently not standardized; when a new need emerges, a new flow between the DOAPI and the countries’ information systems is drawn with a potentially new format. The goal of the interoperability project is to standardize these flows in accordance to the GS1 retail standard. The first step is working on the flows between OSCAR (Auchan’s RMS for textiles) and the countries that will be standardized, with production initially expected in March 2016. Pierre works on the upgrade of transmitting applications and establishing new flows in GS1 format (includes very little of work on RMS, Auchan’s in-house application called IGR is the main working focus area).

Auchan SQL optimization project Quickborn worked with Auchan on database and SQL optimization project to fix detected response time problems in reports. Services were delivered both on-site and remotely for this effort.

OTE Quickborn, in collaboration with Accenture, has been working on an Oracle ATG web-service development project for OTE, the telecommunications provider in Greece, part of German Deutsche Telekom. The objective of the project was to replace OTE’s previous custom website with Oracle ATG (www.cosmote.gr). The project consisted of three sub-project streams:

o Deal4You: Supporting special customer deals and offers. o SelfCare: Focus on B2C part delivered via step by step agile development with international team – Quickborn Hungary and Tunisia teams included. o CompanySite: Independent stream, with Quickborn Hungary team member on board. Post development phase, supporting minor modification requests and bug fix.

Louis Vuitton Quickborn is currently working with a new prestigious client, Louis Vuitton, on a release and support of their new website version based on Oracle Commerce ATG platform. The project is delivered in partnership with Valtech, a French digital marketing and technology consulting company. Our engagement with the project is delivered purely on-site full time in the client offices in Paris, France. Our collaboration with Valtech is a strategic long term initiative covering an initial 3 year period with a long term strategic partnership in place.

True Value Quickborn is delivering several consulting, support, development and design services to True Value, a co- operative of independent retailers operating DIY and specialty retail stores and wholesale in the United States and around the globe HQd in Chicago, IL. Quickborn’s engagement is focused on the Oracle Retail components, however our integration work includes Riversand and PIM and several layers of mainstream integration technologies such as EdgeNet. Quickborn is delivering services utilizing both its US and European resources near shore and on shore in parallel.

Stockmann Quickborn is involved in several ongoing project activities at Stockmann department stores in Finland: o WAMAS warehouse integration project (data conversion, onsite support). o Concession item maintenance, where the project is the analyses and solution design phase. o New development project to finish a pricing tool concept that have never been finished during the previous projects. The project is estimated to 80 days that is huge effort requiring 2 months and at least 2 employees to finalize the concept. o New request to support Stockmann on the replenishment functionality, with best practices and additional expertise. o We are continuously doing bug fixing on the Purchasing and Financial functions. Our services have been delivered on-site and near shore utilizing our delivery centers in Hungary. Due to the high quality of our services and the strong partnership and good collaboration between Stockmann and Quickborn, our engagement at Stockmann is growing further in 2016.

Arnotts Quickborn continues to deliver daily dedicated support, monitoring and regular support services to Arnotts including development of enhancements to the Oracle Retail systems deployed at the client. In parallel, we are re-structuring our dedicated remote support service for Arnotts as this managed service is delivered by the support teams in Hungary, a close collaboration and systematic knowledge sharing mechanism has been introduced to ensure seamless transfer of knowledge and service delivery between team members covering Arnotts services.

Kirkland’s After the successful go-live of both MFP and AP/IP solutions at Kirkland’s last spring Quickborn continues to deliver support services not only on the merchandising solutions but now also on the planning modules in production at the client site. In 2015 Kirkland’s has made the decision to upgrade its Oracle Retail solution set to the latest release in collaboration with Quickborn providing consulting and support services in the upgrade project. Eventual go-live and rollout of the upgraded solution took place successfully in 2016 in a big bang approach.

BlueStem Brands Quickborn has entered into a new engagement with a new client, Bluestem Brands, Inc. – headquartered in suburban Minneapolis and the parent company of 16 fast-growing eCommerce retail brands. The client has requested Quickborn to provide training for the Oracle Retail planning applications and the RPAS platform which was delivered with a high degree of satisfaction and recognition from the client.

Kohl’s Quickborn has been engaged to assist Accenture with the implementation of Assortment and Item Planning at Kohl’s, based out of Milwaukee Wisconsin. Quickborn had a team of six consultants engaged in the effort at Kohl’s both on-site and near shore. Our consultants were performing functional designs, technical designs, configuration, development and support duties as required. Assortment Planning Release 1 went live in August as scheduled. Item Planning and Assortment Planning Release 2 went live in 2016 as planned.

Monoprix Quickborn worked with the French retailer Monoprix in its Oracle Commerce ATG implementation project, providing consulting and architecture design related services. The Quickborn team members involved in the project worked on-site in Paris with the retailer’s teams for three months at the end of 2015.

Etisalat Emirates Telecommunications Corporation, branded trade name Etisalat (which in Arabic literally means communications), is a multinational UAE based telecommunications services provider, currently operating in 15 countries across Asia, the Middle East and Africa. Quickborn worked with Accenture in the Oracle Commerce ATG implementation project providing development services.

Customer references

In the past eleven years Quickborn Consulting has taken part in several successful large scale projects. Quickborn Consulting has been providing high quality expert consulting, integration and support services in the retail industry for retail companies such as Galeries Lafayette, Arnotts, Hugo Boss, Marktkauf (formerly called AVA), Tesco, Landmark, Konzum, Dunnes stores, Hertie (formerly called Karstadt Kompakt), Woqod, Peek & Cloppenburg, Burlington Coat Factory, Media Saturn, Metro Group, Mexx, WE Fashion, Kirkland’s, Eddie Bauer, TJX, Benetton, Academy Sports + Outdoors, Auchan, Kohl’s, Bluestem Brands, Monoprix, Louis Vuitton and Stockmann working together with diverse international teams of professionals from companies such as Oracle, IBM, CGI, Atos and Accenture.

Galeries Lafayette

A fashion and household name in France, Galeries Lafayette manages more than 500,000 square meters of store space, including the world’s largest shoe department at its flagship store Galeries Lafayette Paris Haussmann, across its 62 department stores in France and Berlin Germany. Galeries Lafayette is a French department store icon expressing contemporary trends through a constantly renewed selection of brands, ranging from the highly affordable to the most prestigious.

Quickborn Consulting has worked together in close partnership with Galeries Lafayette since several years providing consulting, implementation, integration, and application maintenance and support services for Oracle Retail applications, as well as custom solution development services.

Quickborn Consulting was a key player in the successful Oracle Retail suite implementation at Galeries Lafayette called project Program ONE by providing extensive expert services for the implementation of Oracle Retail Merchandising, Store Inventory Management, Price Management, Invoice Matching, Sales Audit, Allocations and Data Warehouse. Quickborn played on integral role in providing the necessary skill set, know-how and experience with its onsite team of 15+ resources together a remote development and support team of 10+ resources partnering with Oracle who provided project management and remote product support. After three years of planning, enhancement development, integration and testing, Galeries Lafayette together with the Quickborn team successfully completed the roll out of all Oracle Retail modules in the project.

Following the successful go live and roll out of the new retail ERP solution, Galeries Lafayette awarded Quickborn all application maintenance support contracts for Oracle Retail products in production at the customer, covering 24x7 services to monitor batch, RIB and operations of all Oracle Retail applications, incident detection and recovery services, and providing system fixes and enhancements including performance enhancements.

Utilizing Quickborn’s proven Application Maintenance Outsourcing model, Quickborn Consulting provides vital services to Galeries Lafayette; having reliable technology and skilled team ensuring the reliability and performance of all their Oracle Retail applications in their department stores in France and Germany.

As a prime partner for the GlobalONE project at Galeries Lafayette in 2009, Quickborn Consulting led the project during which the previous legacy system was replaced in Galeries Lafayette’s German headquarters and in the Berlin department store by Oracle Retail applications. Quickborn led the project with Galeries Lafayette IT department and supported all the steps of this implementation from the design to the roll out in 9 months, thanks to the Quickborn Consulting Oracle Retail Fast Track Implementation Approach. All the modules of Oracle Retail ERP software were deployed. In addition of transforming and optimizing the entire value chain of Galeries Lafayette Germany deploying the retail cost method, Quickborn Consulting succeeded in merging two different business models into one single Oracle Retail instance, unified workflow and system in a multinational environment.

In 2012 Quickborn Consulting was also selected by Galeries Lafayette to monitor and maintain non- production environments and additional non-Oracle Retail modules (connexes) in-house.

During the same year, Quickborn’s partnership with Galeries Lafayette evolved in a broader retail support and delivery. Quickborn Consulting was chosen by Galeries Lafayette to implement a custom online Web Java application for managing the VIP customers of Galeries Lafayette. Quickborn delivered the requested online module in three months, including designing, building, testing and supporting the delivered solution, which was written in Java for the web.

Quickborn also supported locally in France the multi-channel project of Galeries Lafayette, delivering integration modules for Oracle Endeca and Hybris.

Starting the year 2013, Quickborn Consulting LLC was awarded the development, implementation and integration of the Depreciation Simulation solution at Galeries Lafayette. The proposed solution was implemented on the Oracle Retail Predictive Application Server (RPAS) platform, as successfully suggested and proven by Quickborn to Galeries Lafayette as the best platform of choice for planning tasks, due to its versatility, speed and efficiency.

Quickborn provided the financial business team in Galeries Lafayette a solution, called DEPREC, a fully automated RPAS (Oracle Retail Predicative Application Server) based application which allows Galeries Lafayette to calculate inventory depreciation amounts in the company month by month using different scenarios to model future depreciation. Besides this main function, this multi-user application includes other features covering all the functional requirements expressed by Galeries Lafayette. The main added value of this application has been to help Galeries Lafayette saving time and effort in the depreciation calculation process. Before the solution implementation this task used to require up to 2 days per month for monthly depreciation calculation and over 8 days each year for the sales at loss calculation and consolidation. Also the heavy use of Excel posed a high risk of data entry errors affecting the results and creating even more work to be controlled in multiple steps. Since the implementation of the DEPREC solution, the depreciation calculation is fully automated and requires 2 hours each first day of the month to be performed. Same improvement was made for the sales at loss calculation. Since using DEPREC manual data entry and manipulation entries decreased by 98.7% and the accounting team could spend their time on more valuable activities and actions in the organization. In 2015 Quickborn has upgraded the DEPREC solution to the latest RPAS platform from Oracle in record time and with no regression issues causing delays or disruptions in the performance of the solution.

In 2013, Galeries Lafayette chose Quickborn Consulting as a prime consulting and integration partner on their Oracle Retail V13 system implementation project for grocery business, called AROME, and the project went live successfully in 2014. Quickborn led the build and integration phase of this implementation project and supported Galeries Lafayette in all the steps of the project from design to solution deployment. The Oracle Retail Suite application modules deployed included Oracle Retail Merchandising System (RMS), Oracle Retail Price Management (RPM), Oracle Retail Allocation (Alloc), Oracle Retail Store Inventory Management (SIM) and Oracle Retail Integration Bus (RIB). The implementation was delivered jointly by Quickborn Consulting and Oracle Consulting, and throughout the project Oracle maintained a role ensuring that the solution was implemented as architected and designed. The objective of this approach was to minimize risk and complexity of the project and to respect the short integration deadline set by the client.

The primary objectives of the “AROME Project” were: o the back office operations of Lafayette Gourmet and Restauration stores into the same merchandise platform as the rest of the Group Galeries Lafayette by the end of the year 2014 o Renovating all the back office applications and hardware of the grocery stores o Updating to the latest version of the Oracle Retail Suite for the grocery business

The main challenge of the project was that due to new requirements vital to the business, the scope was changed during the build phase. However, the deadline for the Go Live remained the same as the deployment was tied to the physical opening of the Galeries Lafayette’s Paris Haussmann grocery store. Synchronizing these two enabled to limit the change management impact to the end users. As the project scope remarkably increased and new activities were integrated under the same planning, it meant working against very tight deadlines implementing a lot of applications in a record time. And in parallel, ensuring smooth integration of the coexisting Oracle Retail system versions used for Galeries Lafayette’s food (V13) and non-food businesses (V11). Quickborn successfully overcame these challenges thanks to its high level of functional and technical expertise and an effective collaboration with the client's business side, already experienced with Oracle Retail application implementations.

From a strategic perspective this implementation had several benefits for Galeries Lafayette: o Allowing Galeries Lafayette to manage all its items and stores in its own IT systems, providing a common merchandising system platform both for its food and non-food activities o Providing expanded capability available to users focused on the food stores (break-to-sell, build-to-sell, packs, catchweight, etc.) o Enabling key pillars for growth such as franchisee, multi-channel and internationalization o Lowering TCO (total cost of ownership) for system support and maintenance o Providing new functionality, updated processes, and optimal speed to value.

In 2014, Quickborn supported Galeries Lafayette in its “stock mutualisé” project involving eCommerce, Oracle Retail Merchandising system and certain legacy web applications. Quickborn was in charge of providing project management services and assistance in functional specifications and integration, Allocation development, organizing the UAT and supporting the integration phase of the project.

The objectives of the project were to: o Support the growth of ecommerce offer through a mutualization of logistic resources o Ensure the stock availability on each channel o Secure a budgeted income on each channel o Optimize stock level in warehouse o Improve GL.com integration in corporate process

o Reduce logistic costs for customer orders

The “stock mutualisé” project went live successfully thanks to the high quality integration effort of the Quickborn team.

In 2015 Quickborn has undertaken several additional projects in Galeries Lafayette all in the areas of process automation and paperless business process, allowing employees to work more effectively and without the use of paper copies of information, using only hand-held devices and software solutions that integrate all necessary sources of data to allow the user to perform their tasks more efficiently and quickly.

Quickborn continues to work with Galeries Lafayette providing support for the ensemble of Oracle Retail Applications in production, and any other specific developments undertaken by the business.

Reference visits and customer testimonials regarding Quickborn’s performance in these projects and all other engagements with Galeries Lafayette can be organized upon request.

Arnotts

Tracing its roots back to 1843 Arnotts is Ireland's oldest department store. Now as a result of recent extension and redevelopment it is also Ireland's largest department store with a selling area of some 300,000 square feet. Its present size sees it ranked in the top five stores in Britain and Ireland.

Quickborn Consulting has worked together in close partnership with Arnotts since several years providing application maintenance and support services for Oracle Retail, building enhancements, providing operational support 24 x 7 for the RIB and batch technology components and maintaining full integrity of the systems in production at Arnotts department stores.

In 2004, Quickborn Consulting supported Arnotts’ implementation and integration project of the Oracle Retail product suite, including merchandising, sales audit, invoice matching, store systems, price management, warehouse management and BI, alongside with Oracle and other integration partners. Quickborn Consulting was named as the IT support vendor by the Irish Independent in an article describing Arnotts' IT project for Oracle Retail and Oracle Financials. Following a record short implementation time of less than a year for the entire Oracle Retail product suite, Quickborn was awarded the full application maintenance support contract for all Oracle Retail applications in production at Arnotts, including the application maintenance and support for all Oracle Retail products and also providing operational support 24 x 7 for the RIB and batch technology components on AppWorx (UC4).

Since then Quickborn has developed several enhancements such as a ‘Wedding list’, a custom enhancement to improve shopping experience with scanning item barcodes only via handheld device, and thus reducing the total shopping time and giving the customer the flexibility to modify the list of items at the end of the shopping journey. Quickborn has also supported the Go Live of the ‘Arnotts Card’ program.

Quickborn continues to work with Arnotts in Ireland delivering daily dedicated support, monitoring and regular support services, including development of enhancements to the Oracle Retail systems deployed at the client. The greatest challenge in maintaining systems over such a long period of time is to continuously adapt to the changing circumstances which are inherent and necessary in the world of IT and which have also been influenced by the changing economic circumstances globally. Our greatest achievement with our services to Arnotts is that despite changing circumstances and times, Quickborn Consulting continues to adapt to new needs and requirements and continues to successfully serve Arnotts as a partner and service provider.

Leading department store retailers like Arnotts are focused on achieving the right balance of long- term operational excellence and cost reduction. Utilizing Quickborn’s proven Application Maintenance Outsourcing model we provide vital services to Arnotts; having reliable technology and skilled team ensuring the reliability and performance of all their Oracle Retail applications in their department stores.

Reference visits and customer testimonials regarding Quickborn’s performance at Arnotts project can be organized upon request.

Peek & Cloppenburg

Peek & Cloppenburg is an international chain of fashion department stores in several countries in Western and Central Eastern Europe. Peek & Cloppenburg is headquartered in Düsseldorf, Germany and Hamburg, Germany.

Peek & Cloppenburg has been working since several years with Quickborn to implement Oracle Retail planning and optimization solutions, such as Oracle Merchandise Financial Planning (MFP), Assortment Planning (AP), Size Profile Optimization (SPO) and Retail Demand Forecasting (RDF), and several custom planning solution implementation projects.

In 2010, Quickborn Consulting LLC was chosen by Peek & Cloppenburg to integrate, configure and support their financial planning solution on the latest version of the RPAS platform with Fusion client. Quickborn was driving one of the first Fusion based deployments on the Oracle Retail planning solution. Quickborn Consulting supported Peek & Cloppenburg in the implementation of the Oracle

RPAS (Retail Predictive Application Server) platform and Oracle Merchandise Financial Planning and Retail Demand Forecasting solutions utilizing its business consulting and remote configuration practices. The project was completed in less than six months from project start to Go-Live for the satisfaction of Peek & Cloppenburg and its end users.

The key achievements of the project: o Improved performance of merchandise financial planning processes and aligned strategic decisions having one common understanding and view for all business in terms of merchandise targets, limits, suppliers, brands, articles, and assortment. o Modernized infrastructure and system architecture: Peek & Cloppenburg’s old legacy system was replaced by Oracle RPAS platform running on Linux virtual servers. o Next generation execution of operations: the new platform supports a Fusion-technology based GUI, a web-browser enabled graphical user interface with state-of-the art Fusion client look and feel for the users – a key decision-driving factor for the business users. o Automatically generated demand forecast provided to users for the pre-season planning review performed by buyers, providing guidance in the coming season’s total demand and curve in the highly volatile fashion market.

In 2012, Peek & Cloppenburg chose Quickborn to implement the Oracle Retail Assortment Planning solution. Following an analysis phase performed jointly with Oracle Retail Consulting and Peek and Cloppenburg, Quickborn completed the technical design and implementation of the solution. Quickborn was also working together with Oracle on delivering the latest version of Size Profile Optimization at Peek and Cloppenburg; this project being of strategic importance since it was the first implementation of the new version of Oracle Retail Size Profile Optimization world-wide.

The rollout was successfully finalized and as a continuation of this project Peek & Cloppenburg worked with Quickborn to build a Java based desktop software solution designed on a client-server architecture which allows business users to modify assortment plans off-line and re-synchronize such assortment plans with the Oracle Retail Assortment Planning solution when the client is on-line again. This solution was developed jointly with Peek and Cloppenburg and delivered in late 2014.

Quickborn also continues to support the Peek and Cloppenburg’s Oracle Merchandise Financial Planning, Assortment Planning, Size Profile Optimization and Retail Demand Forecasting solutions in place.

Reference visits and customer testimonials regarding Quickborn’s performance in this project and all other engagements with Peek & Cloppenburg can be organized upon request.

Kirkland’s

Kirkland's is a leading specialty retailer in the United States with over 320 stores occupying 35 states and consistently growing. Kirkland's was co-founded in 1966 by current Chairman Emeritus, Carl Kirkland when the first store was opened in Jackson, Tennessee. Kirkland’s stores present a broad selection of distinctive merchandise, including framed art, mirrors, candles, lamps, picture frames, accent rugs, garden accessories and artificial floral products, and also an extensive assortment of holiday merchandise and gifts.

In 2012, Quickborn supported Kirkland’s in integrating Oracle Retail Integration Bus (RIB) V13 to several legacy systems and external ERP applications with Oracle Retail Merchandising System (RMS) v13 via a custom designed and built flat file integration solution. Quickborn built remotely multiple special adapters for RIB 13 enabling Kirkland’s to seamlessly integrate their legacy and external ERP solutions with Oracle RMS V13. Quickborn developed for Kirkland’s a packaged plugin Oracle Retail Integration Bus (RIB) Integration solution allowing the customer to integrate flat file messages to the RIB. The solution consisted of a special adapter for RIB V13 enabling seamless integration with Oracle Retail Merchandising System (RMS) V13, Oracle Retail Integration Bus (RIB) and the customer’s other Enterprise Resource Planning applications and legacy systems. Integrating RIB with legacy systems and external ERP solutions can be challenging, requiring very specific Oracle Retail domain knowhow and technical expertise in the Oracle Retail Integration Bus. Quickborn worked with Kirkland’s to simplify this process and built a packaged plugin solution allowing to significantly decrease the implementation time of legacy integrated RIB.

Following the successful delivery of Oracle Retail Integration Bus related developments; Quickborn Consulting was awarded the Oracle Retail application management and support services at Kirkland’s in 2012. Quickborn provides support for the ensemble of Oracle Retail Applications in production at Kirkland’s, including Oracle Retail Merchandising System (ORMS), Oracle Retail Sales Audit (OReSA), Oracle Retail Price Management (ORPM) and Oracle Retail Integration Bus (RIB). The support services provided by Quickborn cover 24/7 monitoring, incident detection and recovery services for Oracle Retail module operations, and providing system fixes and enhancements including performance enhancements.

In 2013, after successfully providing application monitoring, maintenance and support services at Kirkland’s for a year, Quickborn took over support for Oracle Retail planning applications implemented in Kirkland’s, namely Oracle Merchandise Financial Planning and Assortment Planning and Item Planning applications.

In 2014 Quickborn enlarged its engagement at Kirkland’s to enhance their Oracle Retail Planning applications. Quickborn worked with Kirkland’s to provide business processes suggestions, such as the best practice management of carryover items, as well as making changes to the configuration

and the infrastructure to implement those suggestions. Quickborn also provided enhancements designed to accelerate the performance of the applications.

Reference visits and customer testimonials regarding Quickborn’s performance in these projects and all other engagements with Kirkland’s can be organized upon request.

Eram Group

Eram Group, founded in 1927, is one of Europe's leading retailers of footwear and clothing, and the leading French shoe manufacturer. With more than 1500 stores throughout Europe and revenues of 1,645 Billion Euros, Eram designs and distributes its products through fashion retail brands such as Eram, Texto, France Arno, Heyraud, Bocage, TBS, Gémo, Tati, Fabio Lucci and Giga Store. Read more about Groupe Eram at: www.eram.eu

In 2012, Quickborn Consulting was chosen by Eram Group, a leading European clothing and footwear retailer, to provide application maintenance and support services for the ensemble of Oracle Retail Applications in production. Quickborn had been previously supporting Eram by providing business assistance and enhancements development for their Oracle Retail Warehouse Management System.

Quickborn provides support for Oracle Retail Merchandising System (ORMS), Oracle Retail Trade Management (ORTM), Oracle Retail Warehouse Management System (ORWMS) and Oracle Retail Integration Bus (RIB), among others, covering incident detection and solving, issues handling, system fixes, recovery services and application enhancements including performance enhancements.

In addition to Oracle Retail application management and support services, Quickborn is providing Eram extensive business/functional consulting services, development of new functionalities to their current business processes and intervention on legacy applications. Quickborn has involved in projects such as a full solution build for Export stores, revision of purge management process and re- building sales integration in Oracle Retail Merchandising System.

In 2014 ERAM also signed a new contract with Quickborn to integrate their new WMS System (Manhattan) with their Oracle Retail Merchandising Suite, the project took place in 2015: Quickborn supports Agora, subsidiary of Eram Group, in its Warehouse Management System integration with Oracle Retail Merchandising System

“We chose Quickborn, because they have a deep functional and technical knowhow of the Oracle Retail Merchandising System, and the Oracle Retail Integration Bus. We had our hands full with training the users of our new warehouse management system and needed a partner like Quickborn to support us in managing the integration part of the project and in providing the required vision in terms of anticipating risks and analyzing any impacts to the system.”, said Thomas Lebrun, IT Director of Agora Distribution. “We have been working with Quickborn Consulting since several years now and their team has proven to be a highly talented, flexible and engaged team of experts.”

Reference visits and customer testimonials regarding Quickborn’s performance in these projects and all other engagements with Eram can be organized upon request.

Metro Group

Metro Group is one of the most important international retailing companies: with 63 billion revenues in 2014, of which 37.6 billion abroad, 250,000 employees around the world stand for added value for customers, passion and state-of-the-art retailing. The Group has a clear portfolio with METRO AG at the top as the strategic management holding company. The operative business is divided into the business segments of wholesale, food retail, non-food specialty stores and department stores. The portfolio of sales brands offers a wide range of services for private and commercial customers: Metro Cash & Carry, Real hypermarkets, Media Markt and Saturn electronic retail chains, Galeria Kaufhof department stores and Metro Properties.

In 2012, Quickborn Consulting supported Oracle in providing technical services related to Metro Group’s Markdown Optimization (MDO) solution implementation project. Quickborn worked together with Oracle Retail implementing MDO-COE solutions in Russia, ensuring that all optimizations run and resulting recommendations are produced automatically and correctly for Metro to further optimize their stock clearance strategies for seasonal items in their merchandise.

In 2014 Quickborn was awarded with the world-wide Markdown Optimization (MDO) rollout project at Metro AG in Germany. The objective of the project was to ensure that Country Level markdown recommendations are handled in a fully standardized way based on country specific business rules and sophisticated historical data analysis. Following the analysis of the Russian instance of MDO the implementation of MDO on RPAS Fusion based client is to be done for Poland, and then further countries worldwide. Another project stream consisted of re-analyzing historical data for the Russian users of MDO at Metro to provide an updated set of rules and parameters to the client. This step is needed to ensure that the solution continues to perform its analysis accurately, and is commonly termed an APC (Advanced Parametric Calculation) refresh.

Auchan

Auchan is the 2nd largest French food retailer and the 11th largest food retailer in the world present in 15 countries in Europe, Middle-East, Africa and Asia. Auchan develops its activities through its core businesses: hypermarkets, supermarkets, real estate, banking, e-commerce and e- drive. Auchan operates a store network of 774 fully-consolidated hypermarkets and 817 supermarkets, 362 shopping centers, 7.6 million Oney Banque Accord customers and 15.2 million customers for e-commerce, e-drive and related activities.

Since 2013, Quickborn Consulting has supported Auchan by providing technical expertise and integration assistance in its Oracle Retail suite implementation project for non-food international activity. Quickborn has been working with Auchan in several expertise areas, such as on BI Publisher Reports specification and build, configuration of the logs and user access management

between Oracle Retail Merchandising System and BI publisher, providing functional expertise and building data queries for the reporting tool. A controlled Go-live was achieved in November and further major steps of delivery are planned in 2015.

Louis Vuitton

Quickborn is currently working with a new prestigious client, Louis Vuitton, on a release and support of their new website version based on Oracle Commerce ATG platform. The project is delivered in partnership with Valtech, a French digital marketing and technology consulting company. Our engagement with the project is delivered purely on-site full time in the client offices in Paris, France. Our collaboration with Valtech is a strategic long term initiative covering an initial 3 year period with a long term strategic partnership in place.

True Value

Quickborn is delivering several consulting, support, development and design services to True Value, a co-operative of independent retailers operating DIY and specialty retail stores and wholesale in the United States and around the globe HQd in Chicago, IL. Quickborn’s engagement is focused on the Oracle Retail components, however our integration work includes Riversand and PIM and several layers of mainstream integration technologies such as EdgeNet. Quickborn is delivering services utilizing both its US and European resources near shore and on shore in parallel.

BlueStem Brands

Quickborn has entered into a new engagement with a new client, Bluestem Brands, Inc. – headquartered in suburban Minneapolis and the parent company of 16 fast-growing eCommerce retail brands. The client has requested Quickborn to provide training for the Oracle Retail planning applications and the RPAS platform which was delivered with a high degree of satisfaction and recognition from the client.

Kohl’s

Quickborn has been engaged to assist Accenture with the implementation of Assortment and Item Planning at Kohl’s, based out of Milwaukee Wisconsin. Quickborn had a team of six consultants engaged in the effort at Kohl’s both on-site and near shore. Our consultants were performing functional designs, technical designs, configuration, development and support duties as required. Assortment Planning Release 1 went live in August as scheduled. Item Planning and Assortment Planning Release 2 went live in 2016 as planned.

Academy Sports + Outdoors

Academy Sports + Outdoors is a Houston Texas-based premier sports, outdoor and lifestyle retailer operating over 175 stores throughout United States. Academy Sports + Outdoors offers a broad assortment of quality hunting, fishing, and camping equipment and gear along with sports and leisure products, footwear, apparel and much more.

Since 2013, Quickborn has worked with Academy Sports + Outdoors to support their Oracle RIB integration efforts on-site and remotely during and after the implementation of Oracle Retail V13 merchandising system. Quickborn also provides managed services for Oracle Retail Integration Bus and other Oracle Retail Merchandising System modules.

Stockmann

Stockmann, a Finnish department store and fashion retail chain with over 700 stores in 16 countries, has selected Quickborn as a partner for Oracle Retail support, to provide various types of solution support for their Oracle Retail modules. Quickborn’s first project assignment was to provide technical assistance for Stockmann’s warehouse management integration effort which was successfully completed in 2014.

Following this successful project, Stockmann awarded Quickborn with a new integration project, providing expertise to integrate Oracle Retail Merchandising System to one of their legacy systems. Quickborn is also helping Stockmann in fixing various Oracle Retail related ad-hoc issues. In the near future, Quickborn’s assistance will be required in many more areas, improving the efficiency of the systems in place as well as further Oracle Retail systems integration and support activities including upgrading the Oracle Retail solution set.

Stockmann is a strategic customer for Quickborn, because it represents our first customer reference in the Nordics.

Woqod

Qatar Fuel "WOQOD" is a downstream oil marketing company whose main business activities include Service stations, Fuels distribution, LPG, Ship to Ship bunkering, Bitumen distribution and WOQOD banded lubricants. 2009 revenues reached 7.5 billion QR, making Woqod one of the top fuel pump chains in the region.

Quickborn Consulting supported Qatar Fuel Woqod by integrating the Oracle Retail Point-of-Service into the Woqod environment. Woqod is using Quickborn’s DOMS-ORPOS integration platform and is also receiving key enhancements for the Oracle Retail POS from Quickborn Consulting as part of their implementation of the Oracle Retail product suite.

Woqod is using Quickborn’s POS for Fuel and Convenience ORPOS-DOMS integration platform and is also receiving key enhancements for the Oracle Retail POS from Quickborn Consulting as part of their implementation of the Oracle Retail product suite. The Quickborn POS for Fuel and Convenience solution offers full integration and data integrity between Oracle Retail and DOMS forecourt controllers enabling Woqod to deploy Oracle Retail POS to its whole Fuel and Convenience stations network in Qatar.

Benetton

Benetton Group is present in 120 countries around the world. Its core business is clothing: a group with a strong Italian character whose style, quality and passion are clearly seen in its brands, the casual United Colors of Benetton, fashion oriented Sisley, Playlife leisurewear and Killer Loop streetwear. The Group produces around 150 million garments every year. Its retail network of 5,000 contemporary stores around the world offers high quality customer services and generates a total turnover of over 1.9 billion euro.

Quickborn together with Oracle provided a study of Benetton's current and planned architectural landscape for its Oracle Retail solutions including merchandising, store inventory management, planning and the integration bus to better support Benetton's future retail infrastructure on a global level.

Quickborn provided Benetton with a custom enhancement for the Oracle Merchandise Financial Planning solution (MFP) implemented at the client headquarters in Treviso, Italy. In parallel, Quickborn worked with Benetton providing technical services in the area of Oracle RPAS configuration, enhancement and support.

Quickborn also provided an analysis and estimate for Benetton’s POS version upgrade from Oracle V11 to V13. The biggest challenge was to build a sufficiently robust approach that included all worldwide POS locations in a homogenous system design. In the European marketplace an additional challenge was to comply with various fiscal regulations and rules for fiscal and tax compliance in POS systems.

Burlington Coat Factory

Boston Burlington Coat Factory is a Philadelphia based leading off-price apparel and home product retailer in the United States. Burlington Coat Factory operates over 470 stores in 44 states and Puerto Rico, providing a large assortment of current, high-quality, designer and name-brand merchandise at up to 70% off department store prices. Quickborn supported the Burlington Coat Factory Oracle Retail Integration project. Quickborn technical resource was working both onsite and remotely for several months providing services related to Oracle Retail Integration Bus V13. After the project went live in June 2011, Quickborn provided post go-live support remotely.

Mexx

Mexx Group B.V. is a fashion apparel retailer with operations in Europe, the Middle East, the Asia Pacific region. Mexx presents a broad selection of fashion apparel and accessories for women, men, and children, and also non-apparel products, such as sunglasses, fragrance, shoes and stationery products. Mexx offers its products through its own, department, chain, and independent stores, as well as through its website (E-Shop). The company is based in Amsterdam, the Netherlands with additional (Sales) offices in Singapore, Montreal and in several countries across Europe. For more information, please visit: http://www.mexx.com/

In 2012, Quickborn Consulting LLC was chosen by Mexx Group B.V. to implement the Oracle Retail Clearance Optimization Engine (COE) at Mexx Retail stores in Europe and in Canada. In the first phase completed in December 2012, Quickborn Consulting successfully implemented the Oracle Retail Clearance Optimization Engine (COE) at Mexx Retail stores in Germany, Netherlands and Belgium – accounting for some 80% of Mexx Retail revenues – in a record time of 4 months. This implementation enabled Mexx to take more timely markdowns at a more detailed level resulting in better turnover and increased margins, while not compromising business process efficiency. The Clearance Optimization Engine is a standalone Oracle Retail Markdown Optimization application with an Oracle Retail Predictive Application Server (RPAS) front end.

Objective of the project Mexx needed a solution that would help them better manage their markdown spend and increase their overall profitability by taking markdowns in a more timely, systematic and analytical manner.

Mexx also required a solution that would enable applying different price points to different countries as well as using a multiple currency approach. As such Mexx chose to implement the Oracle Retail Clearance Optimization Engine (COE). This solution provided optimal recommendations for markdown candidates and their subsequent pricing based upon their selling patterns and history as well as possible inventory risk at the end of the selling period, all the while maximizing profitability over the entire product lifecycle.

Scope of the project The project consisted of implementing the COE solution in Mexx stores throughout Europe and Canada. The first phase of the project took place in the three main retail trading areas for Mexx in Europe: Germany, Netherlands and Belgium. The project scope also covered environment hosting for Development, Training, Test and Production environments provided by Quickborn Consulting, as well as services for development, integration and post go-live support

Challenges Mexx managed their business with an additional non-standard hierarchy that is deemed very important for their business requirements. This additional hierarchy of Seasonality as well as Collection Months existed next to the standard Calendar hierarchy. Quickborn Consulting was able to implement the COE markdown optimization solution with this additional hierarchy requirement to properly address the business needs of the client in the RPAS tool. Additionally, Quickborn Consulting implemented the solution in a heterogeneous IT environment integrated with legacy and non-Oracle external systems.

Results Quickborn Consulting implemented the Oracle Retail Clearance Optimization Engine (COE) in a record time resulting in a final solution where both the markdown recommendations and the ease of usage of the tool were positively received by the end users. Implementing the tool in October 2012, halfway into the FallWinter Selling season, Mexx saw an improvement in performance in terms of increases in product turnover and profitability. The new solution enabled Mexx to do more timely markdowns and to complete their markdowns at lower (more detailed) levels of their merchandise and location hierarchies that they were previously not able to do.

Financial/Business Results: Having implemented MDO in the first markets in the mid of the Fall-Winter Season, Mexx saw a SellThru uplift of 2.0 percent points for the whole season without a loss in Gross Margin% versus previous year.In-depth analysis of the FallWinter results revealed that if Mexx would have set the Business Rules less aggressively even better results (SellThru AND Margin uplifts of between approx. 1.0-2.0 percent points) would have been achievable. These Business Rules were adjusted as of Spring- Summer Season.

Operational Impact: The solution enabled Mexx to manage Markdowns in a more precise and efficient manner.

Where in the past Markdowns were managed in spreadsheet on a European Level, the new solution allowed Markdown decisions to be made on Country- Level in even less time than before. The solution also enabled Mexx to have a much clearer and quicker view on good- and bad-performing items, allowing for faster actions in-store to improve performance.

The solution implementation project was successfully completed in Mexx retail stores both in Europe and in Canada by the Quickborn business consulting, delivery and support teams in Europe and North-America. The hosting of the solution was provided by Quickborn Consulting freeing up Mexx resources from being required to do internal hosting and maintenance.

Dunnes Stores

Dunnes Stores is Ireland's largest retailer. In total there are 161 stores in the Group employing 18,000 people. The Company operates out of the: Republic of Ireland (120 stores); Northern Ireland (24 stores); England (7 stores); Scotland (5 stores) and Spain (5 stores). The First store in Northern Ireland opened in 1971 and this expansion continued rapidly. Quickborn participated in the Dunnes Stores Oracle Retail project together with Oracle and provided expert services for CRP and pre implementation planning and design phases.

Karstadt Kompakt

Karstadt Kompakt (now called Hertie) is a small format daughter firm of Karstadt in Germany with 74 stores and 1.5 billion Euros of annual revenue. Quickborn has provided expert services to integrate Karstadt Kompakt legacy systems with Oracle Retail and designed and implemented a customized batch schedule and architecture.

Marktkauf

Marktkauf (formerly called AVA) is a grocery and DIY retailer in Germany with 334 stores and 5.6 billion Euros revenues per year. Quickborn has worked together with Marktkauf through the implementation of merchandising, sales audit and store systems and the integration of various interfaces to a legacy BI system, to SAP Financials and a legacy warehouse management system. Subsequently Quickborn provided performance tuning technical services for some of Marktkauf's deals batch programs for better performance on existing hardware infrastructure.

Tesco Central Europe

Tesco is an international retailer with more than 1800 stores in the UK alone and 7.6 billion GBP revenue per year. Quickborn has provided expertise in the Retail Integration Bus technology implementation of Tesco Central Europe based in Prague in the Czech Republic to interface Oracle Retail warehouse management system to a legacy merchandising system: Aldata Gold using the Retail Integration Bus.

Hugo Boss

Hugo Boss is a fashion retailer with more than 5000 points of sale and annual revenues of 1.3 billion Euros. Quickborn has provided expertise in implementation of the Retail Integration Bus in Metzingen, Germany for Hugo Boss’ international retail application infrastructure.

Landmark

The Landmark Group has a presence across the retail categories of Fashion, clothing and garments, Kids wear, toys and baby needs, Home furniture and furnishings, Cosmetics, accessories and lifestyle products, Footwear, leather and accessories, Electronics, Hospitality covering food, entertainment and hotels. With over 900 stores across 14 countries which includes Middle East & India covering 13.4 million sq ft, Landmark is one of the largest retail organizations in the Middle East.

Quickborn together with Oracle provided key expert services in the design, implementation and go live of Landmark’s integration platform for Oracle Retail warehouse management, store systems and merchandising.

Konzum

Member of the Agrokor group, Konzum is one of the largest retailers of Croatia. With over 12 billion Kuna in revenue in 2008, Konzum is the largest grocery store chain in Croatia. Quickborn has participated together with Oracle in the CRP design phase of Konzum’s Oracle Retail implementation analysis project in Zagreb, Croatia. Quickborn is also supporting Konzum in the support and rollout of its Oracle Retail application suite.

TJX – United Kingdom

The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, ranking 119 in the most recent Fortune 500 listings. With nearly $22 billion in revenues in 2010, more than 2,800 stores in six countries and over 160,000 Associates, TJX operates four major divisions with chains that include T.J. Maxx, Marshalls, and HomeGoods in the U.S.; Winners, HomeSense, and Marshalls in Canada; and T.K. Maxx and HomeSense in Europe. Quickborn supported TJX in United Kingdom providing onsite expert integration consulting with remote assistance for their Oracle Retail Merchandising V13 integration project, together with an integration partner firm in the United Kingdom.

Eddie Bauer

Eddie Bauer, a legend in American sportswear, is an outdoors and sportswear retailer with approximately 370 stores throughout the US and Canada, offering a full range of styles to complete the casual wardrobe. Quickborn supported Eddie Bauer by fully developing, testing and delivering a POS 360 V13 enhancement for complete customer loyalty card management and payment clearance processing in the ORPOS V13 solution. Quickborn provided services remotely from its offices in Budapest together with a US partner integrator firm.

Vodafone Romania

Vodafone Group Plc is a British multinational telecommunications company headquartered in London, United Kingdom. It is the world's second-largest mobile telecommunications company measured by both subscribers and 2011 revenues. Vodafone owns and operates networks in over 30 countries and has partner networks in over 40 additional countries.

Quickborn, in partnership with another integrator, provided development services for Vodafone Romania related to its Store Inventory Management (SIM) V13 implementation. The project was challenging both in terms of the complexity of the required functionality, the technology and also the collaboration with members of the development team working around the Globe. Quickborn successfully delivered on time and on specification as required by the client.

C1000 - Netherlands

Founded in 1981, C1000 is Dutch supermarket chain that operates 419 stores and employs 32,000 people in the Netherlands, with a market share of 13.2% in 2011. The supermarket chain operates in a rather unique manner for a supermarket using the franchise system; its focus for growth being primarily on trying to be the cheapest supermarket. Quickborn has supported Oracle in providing Retail Demand Forecasting (RDF) technical expertise to C1000 including services to patch the RDF environment and support business testing of the application to ensure no adverse effect from the upgrade has degraded performance and business legitimacy of the results.

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