Dell™ Axim™ X5 User’s Guide

Model HC01U

www..com | support.dell.com Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see "Glossary" on page 163.

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Information in this document is subject to change without notice. © 2003 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Axim, and DellNet are trademarks of Dell Computer Corporation; is a registered trademark and XScale and StrataFlash are trademarks of Intel Corporation; Microsoft, Windows, and ActiveSync are registered trademarks of Microsoft Corporation; EMC is a trademark of EMC Corporation; is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Computer Corporation under license. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

Model HC01U

May 2003 P/N K1971 Rev. A00 Contents

Finding Information ...... 9

1 About Your Device

Front, Side, and Back Views ...... 12

Front and Side Views ...... 12 Back View ...... 14

Using the Batteries ...... 15 Installing and Removing the Main Battery ...... 16 Installing and Removing the Backup Battery ...... 17 Charging the Main Battery ...... 18

Connecting to a Computer ...... 19

Using the Cradle ...... 19 Using the Sync Cable ...... 22

Using Cards ...... 23

CompactFlash Cards ...... 23 Secure Digital Memory Cards ...... 24

Performing a Reset ...... 24

Soft Reset ...... 24 Hard Reset ...... 25

Contents 3 2 Using Microsoft® Pocket PC

Device Buttons and the Stylus ...... 28

Today Screen ...... 28

Status Icons ...... 30

Programs ...... 31

Program Buttons ...... 31 Switcher Bar ...... 32

Navigation Bar and Command Bar ...... 33

Pop-Up Menus ...... 35

Finding and Organizing Information ...... 36

Backing Up Data ...... 37

3 Entering Information

Entering Text Using the Input Panel ...... 40

Typing With the Soft Keyboard ...... 42 Letter Recognizer ...... 42 Block Recognizer ...... 43 Transcriber ...... 43 Editing Typed Text ...... 44

Writing on the Screen ...... 44

Editing Written Text ...... 45

Drawing on the Screen ...... 48

Creating a Drawing ...... 48 Editing a Drawing ...... 49

4 Contents Recording a Message ...... 50

Using My Text ...... 51

4 Adjusting Settings

Personal Tab ...... 54

System Tab ...... 54

Connections Tab ...... 55

5 Using Microsoft® ActiveSync®

About ActiveSync ...... 58

Installing and Using ActiveSync ...... 59

6 Scheduling and Communicating

® About Microsoft Pocket Outlook ...... 62

Calendar ...... 62

Using the Summary Screen ...... 64 Creating Meeting Requests ...... 64

Contacts ...... 65

Finding a Contact ...... 66 Using the Summary Screen ...... 67

Tasks ...... 67

Notes ...... 68

Contents 5 Inbox ...... 70

Synchronizing E-Mail Messages ...... 70 Connecting Directly to an E-Mail Server . . . . 71 Using the Message List ...... 71 Composing Messages ...... 73 Managing E-Mail Messages and Folders . . . . 75

Notifications ...... 76

7 Adding and Removing Programs

Adding Programs Using Microsoft® ® ActiveSync ...... 78

Downloading Programs From the Internet . . . . 79

Adding a Program to the Start Menu ...... 80

Using File Explorer on the Device ...... 80 Using ActiveSync on the Computer ...... 80

Removing Programs ...... 81

8 Using Companion Programs

Microsoft Pocket Word ...... 84

Pocket Excel ...... 86

Tips for Working in Pocket Excel ...... 88

MSN Messenger ...... 89

Setting Up ...... 89 Working With Contacts ...... 90 Chatting With Contacts ...... 90

6 Contents ® Windows Media Player for Pocket PC . . . . . 91

Microsoft Reader ...... 91

Using the Library ...... 92 Reading a Book ...... 92 Using Reader Features ...... 93 Removing a Book ...... 95

9 Using Microsoft® Pocket Internet Explorer

Mobile Favorites ...... 98

Conserving Memory ...... 99 Mobile Favorites Folder ...... 100 Favorite Links ...... 100

Using AvantGo Channels ...... 100

Browsing Mobile Favorites and the Web . . . . . 101

10 Getting Connected

Using Infrared ...... 106

Creating a Modem Connection ...... 107

Creating an Ethernet Connection ...... 108

Creating a VPN Connection ...... 109

Ending a Connection ...... 110

Connecting Directly to an E-Mail Server . . . . . 111

Getting Help on Connecting ...... 111

Contents 7 11 Appendix

Specifications ...... 114

Regulatory Notices ...... 117

FCC Notices (U.S. Only) ...... 119 IC Notice (Canada Only) ...... 121 CE Notice (European Union) ...... 122 CE Mark Notice ...... 122 EN 55022 Compliance (Czech Republic Only) ...... 124 MIC Notice (Republic of Korea Only) . . . . . 124 NOM Information (Mexico Only) ...... 127

Contacting Dell ...... 128

Limited Warranties and Return Policy . . . . . 149 Limited Warranty for Dell-Branded Hardware Products (U.S. Only) ...... 149 "Total Satisfaction" Return Policy (U.S. Only) ...... 153 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) ...... 154 "Total Satisfaction" Return Policy (Canada Only) ...... 158 Dell Software and Peripherals (Canada Only) ...... 159 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . 160

Glossary ...... 163

Index ...... 165

8 Contents www.dell.com | support.dell.com 9

® . button and button and click Start Help and Pocket PC Help. and Pocket and Microsoft and placemat and the and the placemat Help on your computer. Help on your computer. computer and folder on the ® . User’s Guide Finding InformationFinding within a within specific program User’s Guide User’s Guide Help To view Help, tap the tap the Help, view To Getting Started Dell™ ActiveSync Help, click view To tap Microsoft ActiveSync Help Microsoft in the files, located The readme ActiveSync on the Dell Companion CD. www.microsoft.com/mobile/pocketpc battery) main the (remove Dell Companion Dell Companion CD tap and, if available, PC Help Pocket Help Dell Information on using my device.Information on using Dell What Are You Looking For? Looking What You Are How to set up my device and and connectors on the information Here: Find It buttons on my device Last-minute updates and detailed detailed and updates Last-minute technical information Up-to-date information on your Pocket Pocket your on information Up-to-date PC My service tag main battery slot in the Label located Additional programs that can be on my device installed programs Information on using on my device with synchronizing and to Connecting a computer Finding Information Finding www.dell.com | support.dell.com 10 Finding Information 1

SECTION 1 About Your Device

Front, Side, and Back Views Using the Batteries Connecting to a Computer Using Cards Performing a Reset www.dell.com | support.dell.com device to another infrared-compatibleto anotherdevice devicewithoutusing cableconnections. and holdthepower buttondim thedisplay. to Repeat tolightthedisplay. POWER STYLUS MICROPHONE INFRARED Front andSide Views Front, Side,andBackViews when youreplaceintheslot. it in the holderwhen youare notusing it.Ensure thatthe stylus isoriented correctly out ofthe holder.pull itstraightupand To 12 dial scroll button reset button record slot card Digital Secure CAUTION: Before performing anyoftheprocedures inthis CAUTION: Before performing section, read andfollowth section, Information Guide Information

BUTTON Calendar button — infrared sensor (top) About Your Device

SENSOR Use the stylus to write or draw on the screen. To remove the stylus, Contacts button — — Allows you to record audio. — Pressoff. Pressto turnthedeviceonor buttonpowerthe The infraredyour files from lets youtransfer sensor . e safety instruction in the e safetyinstruction microphone avoidlosingthestylus,store thestylus navigator button Inbox button Home button touch screen power button (extended) stylus speaker System System www.dell.com | support.dell.com 13 About Your Device About Your scroll dial within programs, see Pocket programs, see Pocket scroll dial within rform actions rform actions similar to using up- and the the power button light flashes amber. button light flashes the power See "Secure Digital Memory Cards" on Memory Cards" Digital See "Secure — SLOT Press the right, left, top, or bottom of the navigator navigator the bottom of left, top, or right, the Press Press this button to launch Calendar or Calendar to turn on the this button to launch Press

Press this button to launch Contacts or to turn on the on to turn or Contacts launch to this button Press — See "Recording a Message" on pageMessage" a "Recording See on 50 for information — — Use the touch screen and the stylus and information to enter the stylus Use the touch screen Press this button to launch your Inbox or to turn on the the turn on to or Inbox your launch to this button Press See "Performing a Reset" on pageReset" a "Performing See on 24 for information Press this button to launch Home or to turn on the device. the on turn to or launch Home to button this Press CARD —

— — — — Tap the speaker icon to adjust the volume. the speaker Tap BUTTON BUTTON

BUTTON

IGITAL

— BUTTON DIAL D

SCREEN BUTTON BUTTON BUTTON

down-arrow keys on a keyboard. a on down-arrow keys keyboard. charged, the power button light is solid green. is light button power the charged, OME ONTACTS ALENDAR ECURE NBOX • the scroll dial to on performa actions similar to pressing Press • Rotate the scroll dial up or down to pe • When the main is light the power button battery is amber. solid charging, • button light flashes the power green. a notification, relays When the device • is and the main battery power fully to is connected the device When external •low, is charge battery main the When For information on the functionality of the of the functionality the on information For PC Help on your device.yourPC Help on S button to move button the on the screen. cursor C RECORD button. the record using SCROLL pagecards. memory Digital using Secure on for information 24 device. SPEAKER NAVIGATOR device. RESET TOUCH button. the reset using I device. C into your device. See "Entering Information" on pageInformation" on "Entering See device. your into 39. H www.dell.com | support.dell.com atr.Se"ntligadRmvn h anBtey npg 16. battery.on page "Installing andRemovingtheMainBattery" See information on using CompactFlash cards.information onusing HEADPHONE BACKUP MAIN 19. to aComputer"onpage "Connecting CRADLE MAIN C Back View eoigteBcu atr"o ae17. theBackupBattery" on page Removing AC main battery. OMPACT 14 main battery lock battery main cover backup battery stylus (secured) headphone connector headphone (top) ADAPTER

BATTERY BATTERY /

SYNC BATTERY F About Your Device LASH

CONNECTOR

CONNECTOR connector (bottom) cable cradle/sync CABLE

LOCK —

CARD

COVER e UigteBteis npg 15 forinformation on the See "Using the Batteries"on page

— CONNECTOR

SLOT Use thisswitchUserelease to andremove themain — — — — Attach headphones. Securesthebackup battery. See "Installingand Connect theACadapter. e Cmatls ad"o ae23for See "CompactFlash Cards" onpage — Connect a cradleor sync cable. See CompactFlash card slot (bottom) connector AC adapter main battery main www.dell.com | support.dell.com 15 the main battery the main es at the same time, ensure that ensure time, same at the es the first time, do not remove the first the About Your Device About Your the device at the same time. Doing the same the device at main battery. Once main battery. to monitor the battery charge. See charge. the battery to monitor first time, you must install both install time, you must first Do not use your device until you have charged the main battery main the charged until you have your device not use Do Afterbatteries for install the you If you need to replace both batteri main battery and the backup battery from SDRAM. in stored data all of loss the in so results for at least 4 hours. at least for batterymain you replace the first. NOTICE: NOTICE: NOTICE: • main battery rechargeable • lithium coin-cell backup battery batteries and completely charge the charge completely batteries and Before you use your device for the you use your device Before Using the Batteries Using device uses two batteries: Your Pocket PC Help on the device for more information. information. for more device on the PC Help Pocket is charged, use the power properties the power use charged, is www.dell.com | support.dell.com Toremove the main battery: To battery: themain install Installing andRemoving theMainBattery 3 2 1 2 1 16 NOTE: NOTE: or if you call Dell for customer for you callDell or if tagif need yourservice Slide thebatteryoutofslot. Slide andholdthelockinunlockposition. Insert thetipofstylus into theslotyou feelaclick. untilbattery Ensure thatthe mainbatteryis off. turned is device the Ensure that main battery lock battery main main battery About Your Device Your tagislocatedunde service you access Dell Support at into the mainbatterylock.into the service ortechnicalsupport. service oriented correctlythe and slide rneath the main battery. themain Yourneath support.dell.com battery slot battery stylus

www.dell.com | support.dell.com 17

release backup battery stylus About Your Device About Your ttery release and slide the release andslide the release ttery release e positive side (+) facing up. side (+) e positive ery with a dry cloth. a with ery Do not remove the backup batterybackup the not remove Do the AC adapter is unless Wipe off the backup batt off the Wipe backup battery with th the Insert the of back the with that it is flush and ensure on Slide the cover device. Insert the stylus into the backup ba stylus the Insert cover. the to remove to the left Ensure that the device is turned off. turned device is that the Ensure connected or the main battery is installed. Otherwise, you might lose data. Otherwise, battery lose might main you or the is installed. connected backup backup battery cover NOTICE: 3 4 5 2 1 Installing and Removing the Backup Battery Backup the Removing and Installing battery: the backup install To www.dell.com | support.dell.com Use oneofthefollowing options to charge the main battery: Charging theMainBattery Toremove thebackupbattery: Connect theAC adapter directly to • Connectcrad theACthe adapter to • 4 3 2 1 18 Remove thebattery. leftsideofthebattery.up the Withge yourfingertip, thereleaseSlide totheleft removeand thecover. Insert thetipofstylus in outlet. cradle. See "Using the Cradle" on theCradle" "Using cradle. See About Your Device battery backup ntly press right the sideofthebattery totilt to the backupbatteryrelease.to the pg 19for more information. page the device and to an electricalan to thedeviceand le, andinsertthedeviceinto www.dell.com | support.dell.com 19 your device, the cradle is About Your Device About Your ng the Batteries" on pageng the Batteries" for 15 puter for the first time, ensure that ensure first time, the for puter data, seethe following resources: mputer using a cradle or directly to mputer using cradle or directly a ct your device to a computerct your device to: with data on your computer. your with data on " on page 57 ® wer to conserve battery power. wer to conserve battery puter from theCompanion Dell™ CD. . See Using "Adding Programs " onpage 78 information. formore ® ActiveSync ® ActiveSync ® Depending on the configuration of more information. more Microsoft optional. NOTE: • battery. a spare Charge • your device on Synchronize data • ActiveSync Help on your computer • ActiveSync Help your device on • "Usi See battery. the main Charge • Synchronize the data on• your device with the data on your computer. po the device with AC Power •programs device Add to your •"Using Microsoft •"Using Before connecting your device to a com a your device to connecting Before you install ActiveSync on the com You can use the cradle to: You Using the Cradle Using the Connecting to a Computer to Connecting your device to a co connect either You a computer using Conne a sync cable. For information on synchronizing your For www.dell.com | support.dell.com To your cradle: devicetothe connect cord power 2 1 20 cable to either the USB or theUSB seri or cable toeither thetypeofcradle on Depending near yourcomputer. surface on aflat,level cradle the Place About Your Device on the computer USB connector al connector on yourcomputer.on al connector that you have, connect thecradle you have, that on the computer on thecomputer serial connector cradle AC adapter cradle cable www.dell.com | support.dell.com 21 spare battery status light stylus holder spare battery charger About Your Device About Your ndicates the charge status of n of the device status n of the device status lights on cradle, the DELL™ logo on the cradle e deviceonto the cradle. n status icon command bar (see appears on the The power button on the device i button on the device power The front of cradle the main battery. See the descriptio the main battery. page 13 for more information. Align the connector on the bottom of the device with the connector connector the with device the of Align the connector on the bottom flush with the of the device front the keeping and, on the cradle, lower of the cradle, th front Connect the AC adapter to the cradle and to an electrical outlet. and to an electrical cradle the to adapter AC Connect the NOTE: 4 3 • — The Green battery is spare fully charged. • battery Ambercharging. is — The spare page 29). onlight battery status the The spare cradle operatesas follows: When the device is docked in the is When the device docked lights up and the connectio www.dell.com | support.dell.com To the connect synccable: without usingthecradle. your cable toconnect the sync Use Using the SyncCable cradle. of the Toremove cradle from the thedevice 2 1 22 NOTE: NOTE: cord power Connect theotherend of the cable toyourdevice. your computer. theUSB conne of thecabletoeither Depending onthe type of sync ca is optional. About Your Device Depending on the configuration of theconfiguration on Depending on thecomputer USB connector AC adapter device directly tothecomputer , pull the device straight up and out up and straight , pullthedevice ble that you have, connect one end one end you have,connect ble that ctor or theserial connectoron your device, thesynccable yourdevice, on the computer on the serial connector sync cable connector device www.dell.com | support.dell.com 23

CompactFlash card slot About Your Device About Your el resistance, remove the card, n use cards, such as Bluetooth™ cards, n use card installed, insert the plastic plastic insert the installed, card m data communications without mdata communications the card for information on using information for the card Type I and Type II cards. Some II cards. I and Type Type ne line for modemdata ne line Do not forcefe the card.Do If you blank the use of cable connections. You ca connections.cable You of the use LAN. and802.11b wireless communications. Ensure that the CompactFlash card is oriented correctly, and slide correctly, is oriented CompactFlash card that the Ensure slot. the into the card If a blank is installed, remove it. If a blank is installed,remove check the orientation, and reinsert it. reinsert and check the orientation, NOTICE: 2 1 • card. storage on a programs install or — Save data Storage • communicationPerfor — Wireless • Modem— Connect a telepho When you do not have a CompactFlash blank toprotect the CompactFlash slot. card card: CompactFlash a install To See the documentation that came with that See the documentation the card. common types of cards include: common types of cards Using Cards Using Cards CompactFlash device supports CompactFlash Your www.dell.com | support.dell.com To the use reset, soft a perform display or press a button. device performing asoftresetthe if been savedbut saves anydata that When you perform asoft reset, the de Soft Reset aResetPerforming the card. See thedocumentation that camewith To a Secure install memory card: Digital data. up back or save cardsto memory Secure Digital Use Cards Secure DigitalMemory 2 1 24 NOTICE: NOTICE: check theorientation, and reinsert it. until youfeelaclick. Ensure that the card is oriented correctly, and slide it into the slot it. remove then and it, release to card the in press installed, already is card a If About Your Device blank Do not force the card. Ifyou Do fe thecard. not force stylus topress the reset button. has beenstored in memory. Try doesnotrespond when you tap the vice deletesanyda thecard for information on using el resistance, remove thecard, ta thathas not www.dell.com | support.dell.com 25 stylus About Your Device About Your operational problems and you have data stored on your device. on your data stored ActiveSync Help on your computer for more When you performyou on When stored lose all the data you a hard reset, It is strongly recommended that you back up your data before you before up your data back you that is strongly recommended It reset button perform See reset. a hard information. already attempted a soft reset. a soft attempted already Press and hold the power button. Press for about button 2 seconds. hold the stylus, the reset With instructions on the screen. the Follow your device. your NOTICE: NOTICE: 1 2 3 • want to delete all the You •need to clear it. and your password forget You • severe device is experiencing Your Perform a hard reset if: reset a hard Perform performa reset: hard To Hard Reset www.dell.com | support.dell.com 26 About Your Device 2

SECTION 2 Using Microsoft® Pocket PC

Device Buttons and the Stylus Today Screen Status Icons Programs Navigation Bar and Command Bar Pop-Up Menus Finding and Organizing Information Backing Up Data www.dell.com | support.dell.com e Etrn nomto"o ae39for more information. See "Entering Information" on page of inactivity), the When youturnonyour device forthe Today Screen device,thestylus On the replaces the mouse: information. entering and items selecting for stylus a and functions, Your device hashardware buttons Device ButtonsandtheStylus screenby tappingthe calendar, andimportant tasks. To customize the screen thedateand displays informat • Drag — Hold the stylusanddragacrossthescreen the Hold Drag — toselecttext and • TapTapand hold — and hold thestylus item onan toseea list of • Tap — Touch thescreen and once with thestylustoopenitems • 2 1 28 tap theactionyouwanttoperform. item. for that available actions to list a in Drag images. options. select Use the screen. the Use the the Tap the Tap Today Using Microsoft Personal Start Items Appearance screen. Today buttonand tap tabtochangetheitems thatappear on the Start taband tap screen appears.You can alsoviewthe tab to change thebackgroundthatdisplayson to tab button button and thentapping ® select multiple items. Pocket PC Pocket that control actionsand scroll Today Settings On the pop-up menu that appears, appears, that thepop-upmenu On ion about thedevice owner, today’s first time eachday (orafter4hours first time . . Today Today screen: . The . The Today Today Today

www.dell.com | support.dell.com 29 connection connection status icon Pocket PC volume control icon control volume ® Using MicrosoftUsing New items menu items New connection connection icon configuration

button Start www.dell.com | support.dell.com Status Icons cnDescription Icon 30 NOTE: NOTE: the notification icon, , displays. Ta ,displays. all notifications. the notificationicon, Using Microsoft If there is not enough room to display all notification icons, icons, notification displayall to enoughroom If thereisnot Synchronizationis beginningending. or Wirelessis detected. network detected.Connection isnot connections. TapConnection isactive. toconfigure theicon full. Main batteryis very low.Main batteryis low.Main batteryis charging.Main batteryis Backup batteryislow. Turnsoff. sound onand ® Pocket PC Pocket p the notification icon to view p thenotificationicontoview www.dell.com | support.dell.com 31 menu, Start breviated label, Pocket PC ® labels for check boxes and and boxes check for labels l. Drag the stylus off the label so spelling of an ab an of spelling by pressing a program button. Your a programbutton. Your pressing by another by selecting a program from a program by another selecting Inbox, Contacts, and Calendar. Inbox, Contacts, , and then tap the program name. and then tap the , Using MicrosoftUsing Programs Synchronization is occurring. is Synchronization New instant message(s). New e-mail message(s). Some programs have abbreviated button, tap button, menu. To access programs that are not listed in the in not listed are that access programs menu. To Start that the command not carried is out. drop-down menus. To see the full drop-down menus. To tap and hold the stylus on the labe NOTE: Start Icon Description tap the Program Buttons Program can also switch to some programs You Programs to program can switch from one You The of the device. on front the located buttons program has four device By programs which they switch. to the identify icons on the buttons launch Home, the buttons default, the www.dell.com | support.dell.com can install on your can install device. CD theDell™ Companion See device. The following table containsapartial to view alistofall openprograms. Inthe Tap launch Switcher Bar:launch Switcher You can also use Switcher Bar toswit Switcher Bar cnPormDescription Program Icon •Tap •Tap•Tap •Tap Tapprogram. that switch to nameto a program • 2 1 32 Tap the the Tap the Tap h wthrBrio, ,appearsinthe navigation bar. The Switcher Bar icon, Brightness Exit Switcher Bar Exit all programs current Exit program Using Microsoft Inbox Contacts Calendar ActiveSync System Start buttonand tap

tabandtap settings to all programs. to close open to close the menu. the toclose ® or Pocket PC Pocket to thecurrent to close program. Power Switcher Bar Settings ch to or close open programs. To programs. open ch toorclose list ofprogramsthat areonyour

messages. Send and receive e-mail and colleagues. Keep trackof your friends meeting requests. appointments andcreate Keep trackof your your computer. between yourdeviceand Synchronize information settings for additional programs that you . . to configure to thosesettings. Switcher Bar menu: www.dell.com | support.dell.com 33 . To see . To New Pocket PC ® of the screen. It displays the active of the screen. the screen to perform tasks in perform tasks to the screen menu names, icons,and the input Browse websites and WAP and WAP websites Browse sites, new and download programs and files from the Internet. or handwritten Create or notes, drawings, typed recordings. or new workbooks Create view and edit Excel workbooks that you created on your computer. instant receive and Send MSN with your messages Messenger contacts. new documents or Create view and edit Word you created that documents on your computer. Using MicrosoftUsing in the current program, tap current the in Notes Tasks Excel Pocket MSN Messenger tasks. your track of Keep Pocket Word Pocket Internet Explorer Internet Pocket Icon Program Description the name of an icon, tap and hold the stylus on the icon. Drag the stylus stylus Drag the icon. on the stylus and hold the tap the name of an icon, off the icon so that the command is not carried out. programs. The commandincludes bar Navigation Bar and Command Bar Navigation Bar and The bar is located navigation at the top and switch to other programs you to and allows time and current program screens. close Use the command bar at the bottom of a new item create panel icon. To www.dell.com | support.dell.com 34 Using Microsoft ® Pocket PC Pocket navigation bar Start command bar menu www.dell.com | support.dell.com 35 Pocket PC ® you want to perform. perform. to want you lect an action for an item. For For an action for lect an item. e stylus on an item name. When name. e stylus on an item an action, tap anywhere outside an action, tap anywhere from program to program. To To program. to program from Using MicrosoftUsing stylus and tap the action access a pop-up menu, tap and hold th tap and hold access a pop-upmenu, the menu appears, lift the performing menu without the close To the menu. Pop-Up Menus pop-up menus, you can quickly se With you can use the pop-up example, menu in the contact list deleteto a contact. to a message or an send a copy of a contact, e-mail make contact, The actions in the pop-up menus vary www.dell.com | support.dell.com organize yourfiles into folders.Onthe You can also Fileuse the Explorer to search. On the The Find feature device onyour help Finding andOrganizingInformation a data type from the drop-down menu, and thentap menu, thedrop-down data typefrom a File Explorer File 36 Start Using Microsoft menu,tap . Find ® . Entertheitem thatyou want to find, select Pocket PC Pocket find files onyourdeviceand to s youtoquickly locate information. Start menu,tap Go Programs folder location folder sort menu to start the tostart and and tap www.dell.com | support.dell.com

37 Backup/Restore Pocket PC ® files. You cannot cannot recover your data files. You to synchronize the files on your the to synchronize should periodically back up the data er. You can also drag and drop files also drag can You er. Using MicrosoftUsing ity on your device or the or the device your ity on er for additional information. for additional er er using Windows Explorer. See the Explorer. er using Windows If you are upgrading to Pocket PC 2003 from Pocket PC 2002, Pocket from PC 2003 Pocket upgrading to If you are after you install the upgrade if you do so. Follow the instructions the included Follow do so. if you after upgrade install the you data. your back up PC 2003 System Update to with the Pocket do not use the Data Backup util Backup Data use the not do your back up to in ActiveSync option NOTICE: To prevent or minimize data loss, you minimize data loss, or prevent To Use ActiveSync on your device. stored Backing Up Data Backing comput your on device with the files from your device to your computfrom your device to ActiveSync Help on your comput www.dell.com | support.dell.com 38 Using Microsoft ® Pocket PC Pocket 3

SECTION 3 Entering Information

Entering Text Using the Input Panel Writing on the Screen Drawing on the Screen Recording a Message Using My Text www.dell.com | support.dell.com Use Microsoft ActiveSync Help onyourcomputer.Help ActiveSync toyourdevice.Forcomputer your next panel input icontochange tothe input methods. Toinput panel,ta the show orhide the screen. Block Recognizer, orTranscriber. The You usingthesoftkeyboardcan type Use the input toenterinformat panel Entering Text UsingtheInputPanel You severaloptions have • Speak into your device micr into yourdevice Speak • pictures Draw screenthe on withthestylus. • Write directly onthescreen stylus. withthe • • Use the Use input text toentertyped panel usingthesoftkeyboard or • 40 another inputmethod. Entering Information ® ActiveSync for entering information: for entering ® to synchronize or copy information from orcopyinformation to synchronize input panel icon ophone to reco more information on ActiveSync, see see more ActiveSync, on information p the inputpanel icon. Tap thearrow or write using Letter Recognizer, orwrite usingLetter ion in any program on your device. your on anyprogram in ion characters appearas typed text on rd a message. rd amessage. www.dell.com | support.dell.com

41 Word Completion Word suggested words pates the word you are you are pates the word . . Entering Information OK the insertion point. The more you you The more point. the insertion , and then tap the and then tap the , Settings ove the input When you tap the panel. s it learns to anticipate. to s it learns Input nel, your device nel, your device antici tab, tap tab, button and tap tap button and Start Personal Tap the tab. Selectsettings the desired and tap Tap the 2 3 1 To change word suggestion numberthe options, such as of words change word To suggested: When use you the input pa typing or writing typing or and it ab displays displayed word, the word is inserted at is inserted the word word, displayed word the more use your device, www.dell.com | support.dell.com screen on asyouwouldwritethem paper. Recognizerallows youtouse yo Letter Letter Recognizer Typing Keyboard WiththeSoft 1 2 2 1 42 NOTE: NOTE: NOTE: not support Letter Recognizer.not support do versions systems. Other operating Spanish and Italian, German, to the writing area. Recogn instructionsLetter onusing The lettersare converte ofthescreen.bottom With your stylus, write aletterbetw Recognizer Tap the arrow next totheinput panel icon and tap Tapthe keys keyboardthesoft on with yourstylus. Tap the arrow next totheinput panel icon and tap recognize. Entering Information Tap Tap RecognizerLetter isincluded . Demo to learn the character strokes that the device can device the that strokes character the learn to d to typed text onthe screen. For specific ur stylus towrite letters onthe izer, tapthequestionmark next een the lines thatappear on the with the English, French, with Letter Letter Keyboard . www.dell.com | support.dell.com . 43 . are similar to to similar are Transcriber Block Recognizer ts your written characters ts to Entering Information ntence or more, and then pause to ntence or more, on paper. Unlike Letter Unlike Recognizer on paper. re on the screen using the stylus stylus using the on the screen re s do not support Transcriber. aracter strokes that aracter strokes characters to typed characters. characters to learn the character strokes that the device can Demo Tap Block Recognizer is included with the English, French, is included French, with the English, BlockRecognizer Transcriber is included with the English, and French, German Transcriber operating systems. Other version recognize. German, Italian, and Spanish operating systems. Other versions do Recognizer. Block support not Tap the arrow next to the input panel icon and tap panel icon to the input arrow next the Tap on the screen. write anywhere stylus, your With conver When you pause, Transcriber tap instructions on using Transcriber, specific For typed characters. of the screen. hand corner in the lower right the question mark Tap the arrow next to the input panel icon and tap to the input the arrow next Tap in the box stroke character appropriate the write Using your stylus, that appears bottom at the screen. the of For the screen. on to typed text converted are The strokes character question tap the specific instructionson using Block Recognizer, mark to the next writingarea. NOTE: NOTE: NOTE: 1 2 2 1 let Transcriber change the written Transcriber let Transcriber allows you to write anywhe allows Transcriber similar to the way that you would write you canwrite a se Recognizer, and Block those used on other handheldthose usedon devices. Transcriber Block Recognizer Block Recognizer allowsch you to use www.dell.com | support.dell.com action displays lines on the screen the lines on tohelpyouwrite. displays action To writeon the screen, tap the penicon to switchto writing mode. This time. textlater a to at information the screen.on the You canedit andformat the In any that acceptsprogram written Writing ontheScreen To editor typedformat text, you must select itfirst: Editing Typed Text 3 2 1 44 Notes NOTE: NOTE: commands. You also tap can Tap the appropriate editing command inthepop-up menu. Tapselected text.and holdthe select. Drag thestylusto across thetextwant you that switch to writingmode. to switch fort icon. Seethedocumentation tab in some programs, you tabinsomeprograms, can stylustowritedirectly your use Entering Information Some programsthatacceptwri Edit at the bottom ofthescreen to select editing text, suchasthe Notesprogramand what you have written and convert convert youhavewritten and what hat program to find out how to how out find to program hat tten textmaynothavethepen www.dell.com | support.dell.com 45 Entering Information command in the pop-up menu.command in the pop-up pen icon at the bottom of the screen to select editing to of the screen bottom the at Edit You can also tap You the pen icon to switch back to writing mode. Tap Tap the pen icon to deselect it. Tap that you want the text across to Drag the stylus select. text. the selected hold and Tap the appropriate editing Tap commands. 5 1 2 3 4 Editing Written Text Editing editformat or written you text, mustselect itfirst: To www.dell.com | support.dell.com alternatives orreturnoriginal written text:the to If theconversionisincorrect, you can text.style the pop-upmenu).Ifawordnot recois Recognize certain If youwanttoconvertonly To convert written text toprint-styletext, tap 3 2 1 46 A menuwith a list of al pop-upmenu, tap On the Tap and hold the incorrect word. to returnto text.written totheoriginal Tap the correct word, or tap the written text at thetop ofthemenu Entering Information (or tap and hold the selected words selected the (ortapandhold andthentap ternative words appears. ternative Alternates words, beforeselect them tapping select different words list from a of gnized, it is not converted toprint- gnized, itisnotconverted . Tools and tap and Recognize Recognize on . www.dell.com | support.dell.com 47 alternate words use special characters such as Entering Information w the top line so that they are they are that so top line the w enders below the line. Write the enders below the line. Write e. Write periodsand commas above e. Write y and leave big gaps between words words y and leave big gaps between termine where words begin and end. words termine where menu. good recognition: good Tools accents, and somebe punctuation cannotaccents, converted. cross of the "t" and apostrophes belo abov not confused with the word the line. using the so that the device can easily de can easily the device that so • the zoomtry changing level to 300 percent better recognition, For • closel the letters of a word Write • that words foreign Hyphenated words, • neatly. Write •draw desc lines and on the Write Tips for getting Tips www.dell.com | support.dell.com treated as written text. part of the drawing. Drawings that strokesSubsequent that Cross three ruledlines on yourfi aDrawing Creating written text cannot. editing writtentext.For example,sele however,selectingediting and drawingsdifferent is thanselectingand Youthescreendraw on can thesameway thatyouwritethescreen; on Drawing ontheScreen You cannot addwritten text toa word • 48 NOTE: NOTE: level. word. been recognized. You must delete Entering Information To tap your drawing, on orout in zoom touch orare of inside rst stroke. A drawingboxappears. do not cross threedo notcross arelines ruled cted drawings can be canbe resized, cted drawings while the writtenword andwritethenew to change it afterthewordchange to has the drawing box become Tools and tap azoom www.dell.com | support.dell.com 49 drawing box Entering Information awing until the selection handle Tap and hold the stylus on the dr on the the stylus hold and Tap appears. selectmultiple drawings, deselect theicon pen anddrag to selectTo the drawings. command on and tap editing an drawing the hold and selected Tap the pop-up menu. 1 2 Editing a Drawing Editing editformat or must a drawing,you select it first: To www.dell.com | support.dell.com selection handle. To resize a drawing, ensure that the Pen icon is not selected, and drag a speaker icon in thenote. To playarecording, tapthenameofrecording in the list or tap the message: a record To add a recording to an e-mail message. the recording inanote, openthenote recording or arecording include in a the message. InCalendar, Tasks, andContacts,youcaninclude a recording in quickly capture thoughts, reminders, In any whereprogram you canwriteordrawonthescreen, you can also Recording aMessage 4 3 2 1 3 50 Notes NOTE: NOTE: the Recordingthe toolbar. as an embedded icon. as anembedded The device beeps twice. Thenew reco button. Record the release Torecording, stop downtheRecordWhile holding button, make recording.your beeps. Press and hold the Record buttononthesideofyourdevice until it your near Hold themicrophone commands. You also tap can menu. on thepop-up command editing an andthentapping drawing theselected holding Youcopy,cut, can paste and selected drawings bytapping and tab. Notesprogram,you In the Entering Information You theRecord by tapping alsomakea can recording icon on Edit at the bottom ofthescreen to select editing written note. If you want to include note.Ifyouwanttoinclude written and byrecording and phone numbers a mouth orother so first. In the Inbox program, you can program,you Inbox first. Inthe can create either can astand-alone rding notelistor appears inthe urce of sound. urce of www.dell.com | support.dell.com 51 and My Text . Entering Information use My Text to quickly insert use MyText Tools . . OK ages. To insertmessage, a tap ages. To You can add text to a My Text message after message the insert you Text a My to text add can You Edit My Text Messages My Text Edit message. In Inbox or MSN Messenger, tap Messenger, In Inbox or MSN Tap and tap changes the Make NOTE: 1 2 3 To edit a My Text message: Using My Text Using or MSN Messenger, Inbox using When preset or frequently messused or frequently preset tap a message. www.dell.com | support.dell.com 52 Entering Information 4

SECTION 4 Adjusting Settings

Personal Tab System Tab Connections Tab www.dell.com | support.dell.com System Tab Personal Tab (tapthe settings adjusting See Pocket PCHelponyourdevi available options,tapthe You To work. way you the to suit devicesettings adjustthe can see • • • • • • • • • • 54 NOTE: NOTE: on theToday screen. Today See"Notifications" onpage Sounds & Notification Password and other options. About Owner Information pressingkeyboard.a on center of thenavigatorbuttonto Navigator Button Menus Input hardware buttons. Buttons Brightness device. additional tabs and additional items on the tabs. the itemson additional and tabs additional Adjusting Settings — fori Adjust thesettings — Customize the look and the thelook and Customize — —Find information about Microsoft — Add or remove items from the the or from —Add remove items Depending on the features of your device, you might have you of yourdevice, on thefeatures Depending — Assign the programs that programs the Assign — —Setapasswordthestoredprotect data to device. onyour —Adjustthebrightness — Configure yourdevice Start — Enter yourcontactinformation. Start —Adjustthevolume buttonand tap button andtap ce foradditionalinformation on 76 formore information. performfunctionssimilar to nput method, wordmethod, nput completion, settings toconserve power. launch when you launchwhenyou press the information thatis displayed Start Settings Help ® to allow you topress the Pocket PC andyour and set notifications. menu. ). . www.dell.com | support.dell.com 55 your device. For more more For device. your h radio is off. the identity of other other of identity the on and off, and create and onand off, andcreate Adjusting Settings Adjusting tes stored on your device. device. on your stored tes users from accessing yourdata. t, the Bluetoot ish your identity and and identity ish your — View technical information about your technical — View — Configure your network adapter settings. Configure — — Remove programs from programs Remove — — View and change the formatting for regional for regional the formatting and change View — — Add and configure modem or server connections. or modem — Add and configure — Adjust the settings of the Switcher Bar program — Adjust the settings of the Switcher Bar — Adjust the microphone gain. — View or delete or certifica — View — Turn the Bluetooth™ radio Bluetooth™ the — Turn — Adjust the screen if your device is not responding is if your device not responding — Adjust screen the — Change the time or set the alarm. the or set time the — Change — Check the battery or charge status. Set the amount of time amount of time Set the status. — Check the battery or charge — Receive infrared beams from other devices. from other beams infrared — Receive Certificates help establ Certificates computers to prevent unauthorized computers to prevent Clock Beam Certificates Microphone information, see "Adding and Removing on pagePrograms" 77. Screen to taps. accurately Switcher Bar launcher utility. System Information device. edit bonded devices. By defaul Bluetooth Power off. turns it before idle remain can device the that Regional Settings settings, such as currency, time, and date. and time, currency, such as settings, Programs Remove Connections Ethernet Wireless • • • • • • • • • • • • • Connections Tab www.dell.com | support.dell.com 56 Adjusting Settings 5

SECTION 5 Using Microsoft® ActiveSync®

About ActiveSync Installing and Using ActiveSync www.dell.com | support.dell.com With ActiveSync, youcan also: with the most recent information. For example: with thedata data onyourdevice the Ac with onyourdevice information You can synchronize the information on your computer withthe About ActiveSync Synchronize MicrosoftWordand Mi • • Back up and Backrestore upand device your data. • Keep Microsoft Pocket Outlook da • • Select which information types ar Select whichinformation types • to mode Select asynchronization • fi Copy (ratherthansynchronize) • 58 NOTICE: NOTICE: NOTE: your devicewithMicrosoft Ou with thePocket PC2003SystemUpdateto backup your data. you install the upgradeafter ifyou do so. Follow included theinstructions option in ActiveSync to backup your files. You cannot recoveryourdata do not use the Data Backup utility on your device orthe computer. you select the synchronize command. select thesynchronize you occurs. For example, you can synchronizecontinuouslyoronlywhen the correct format. and yourcomputer.device Yourfi synchronize specifictypesofinformation. You information. types of all to options ActiveSync change can weeks of past appointments youwant synchronized. much data is synchronized. For example, youcanchoose how many Using Microsoft By default, ActiveSyncdoes By If youareupgradingtoPocket PC ® ActiveSync tiveSync. Synchronization comparestiveSync. Synchronization tlook data onyourcomputer. on your computer andupdatesboth computer onyour controlwhensynchronization les are automatically converted to e synchronized e synchronized les between your device and les betweenyourdevice your ta up-to-date by synchronizing ta up-to-date not automatically synchronize automatically not crosoft Excel filesbetweenyour ® 2003 fromPocket2003 2002, PC and control how control and Backup/Restore

www.dell.com | support.dell.com 59 . If and ® ® ActiveSync . device. To switch to switch device. To Help ActiveSync ® Microsoft ActiveSync Microsoft → ur device and your computer, and computer, ur device and your button and tap Help ngs. Your first synchronization ngs. Your n synchronize remotely from your remotely n synchronize formation that was stored in Outlook formation that was stored e ActiveSync Setup Wizard helps you Setup e ActiveSync Wizard Start mplete the first synchronization first mplete the You must install the Windows version version must install the Windows You veSync on your computer, open veSync your computer, on lendar, Contacts, and Tasks on your on your and Tasks Contacts, lendar, ed both the Microsoft Windows Microsoft ed both the en you complete the wizard. en you complete the wizard. Using MicrosoftUsing and follow the instructions on the screen. the instructions on and follow the button, and then button, tap ing ActiveSync on your device, open ActiveSync your computer, set up a partnership so that you your computer, synchronization from your Start . Start Here Install ActiveSync Insert the Dell Companion CD. Companion the Dell Insert Click the to access the main menu. yellow triangle Click Click . 1 2 3 4 Help device. us information on find To tap the device, on your find information on using Acti To you have a wireless LAN card, you ca you LAN card, you have a wireless and click ActiveSync on your computer, Installing and Using ActiveSync Installing To install ActiveSync: To synchronize your data, you ne your data, synchronize To After the installation is complete, th is complete, After the installation can synchronize information between yo customizesetti your synchronization process automatically begins wh to connect your device to synchronization, in During your first initiate you can process, on your computer is copied to Ca to is copied computer on your device. co ActiveSync and up After you set ActiveSync on your device, tap the Pocket PC versions of ActiveSync. ActiveSync. of PC versions Pocket Dell™ The Companion CD. the using on your computer of ActiveSync device. on your installed is already PC version Pocket www.dell.com | support.dell.com 60 Using Microsoft ® ActiveSync ® 6

SECTION 6 Scheduling and Communicating

About Microsoft® Pocket Outlook Calendar Contacts Tasks Notes Inbox Notifications www.dell.com | support.dell.com menu. Tap the today iconto view thecurrent date. Day, Week, andYear)Month, andeasi events. You cancheck yourappointments other and meetings including appointments, to schedule Use Calendar Calendar ActiveSync Microsoft Using Inbox. addresses in address stored to canbeused e-mail messages in Contacts usecan these programsindividually Pocket OutlookincludesCalendar, Cont About Microsoft You can switchtoanyofthefollowing throughthe programs ActiveSync, see ActiveSyncHelp on yourcomputer. latest info withthe both computers an device your on changes youmade Exchange server. Each time yousync device. You th can alsosynchronize Exchange Microsoft or Outlook withyour your computer Microsoft on 62 Scheduling and Communicating ® , you can , you synchronize informationin ® Pocket Outlook is information directly with an rmation. For information on using or together. For example, e-mail d computer orserver d and updates hronize, ActiveSync compares the ly switch views by using the view view the ly switchviewsby using acts, Tasks,acts, You Notes. Inbox,and in one of several views (Agenda, (Agenda, views ofseveral one in Start menu. www.dell.com | support.dell.com 63 today icon today input panel icon input panel changing the first day of the a description and a locationusing . Scheduling and Communicating and Scheduling Options view menu and tap Tools . To customize Calendar, such as customize Calendar, To New week, tap the input panel. Tap a field to select it, and enter Tap them. time to change date and the tap If necessary, In the Day or Week view, tap the desired date and for time the tap the desired view, In the or Week Day appointment. Tap NOTE: 3 4 1 2 To create an appointment: create To www.dell.com | support.dell.com npg 76. page on Notificationsicon. & For more Sounds You settings. appointment can conf To receive a notificationfo To ameeting: schedule select through ActiveSync, and receive e-mailmessages you wantmeeting requests sent,tap Inbox orwhenyouconnect synchronize meeting requestOutlook. The is You meetin use Calendartosetup can Creating Meeting Requests Totap change theappointment, Calendar,appointment in youtapan When asummaryscreen displays. Screen Summary Using the 3 2 1 7 6 5 64 in Contacts. The tap On the Create anappointment. the calendar. en finished have you When To add notes, tapthe the remaining information, if necessary. To tapthe fields, all see available Outbox inthe placed and iscreated automatically notice The meeting Select themeetingattendees. ncetn oe,se"oe"o ae68. on creating notes, see"Notes" on page You can enter text, draw, orcreate a recording. For more information Attendees Attendees Attendees Scheduling and Communicating Appointment folder. . field

lists addresseslists the enterede-mail thatyouhave r an appointment, select tab, tap the input panel tab,taptheinput to hide it, andthen Notes tering information,tap Edit tab. automatically created when you you created when automatically igure notifications through the Tools . gs with users of Outlook orPocket ofOutlook gs users with input panel icon to hide it. Enter it. icon tohide panel input information, see "Notifications" to youre-mailserver. To sethow and tap and Options Remind me ActiveSync OK . Ifyousend to return to to return to in the in . www.dell.com | support.dell.com 65 . Inbox search field or is displayed in the list, tap receiving meeting requests, tap the tap meeting requests, receiving Calendar with other device users using the your friends and colleagues. You can your friendsand colleagues. You Scheduling and Communicating and Scheduling . category , and then tap , and then Options Help To change the way information change the way To and tap Tools button, tap tap button, NOTE: For more information on sending and sending on information more For Start Contacts a list of Use Contacts to maintain Contactsquickly information share port. infrared www.dell.com | support.dell.com You can findacontactusing one ofthefollowing methods: Finding aContact To create acontact: • In Contacts, tap the ca In Contacts,tapthe • In Contacts,enter acontact name • To ofcompanies view names the • •Tap the 6 5 4 3 2 1 66 the right of thebox. bar. To show all contacts, clear text In the contact In thecontact list, youcan display contacts by category. category from thelist. the calendar. en finished have you When 68. page on information For more recording. To addnotes, tapthe To toacategory, thecontact assign tap fields. available all see to down Scroll panel, enter Using theinput a name Tap the Tap To view a contactnotassigned to a category, select and select a category. To show all contacts again, tap name. name. work for thatcompanyis displa the contact listand tap the y e Typ New Scheduling and Communicating Start Start . drop-down menu,tap drop-down buttonand tap button, tap button, Notes tegory list (labeled By Company Find tering information,tap tab. You canenter text, draw, or create a Contacts , and then enter the contact name. In the contactname. , andthenenter yed to the right ofthecompany Contacts your contacts work for, tap from theboxor tapthearrowto in the field under the navigation underthenavigation field in the creating notes, see "Notes" on on "Notes" see creating notes, and other contact information. . Thenumber of contacts that . Categories , andthentap All Contacts and select a None OK All Contacts All to return to to return to by default) by Go . . View in . www.dell.com | support.dell.com 67 sort menu sort . is displayed in the list,is displayed in the tap Edit Scheduling and Communicating and Scheduling . Options To change the way information To and tap Tools NOTE: Use Tasks to keep a list of things that you need to do. of list a to keep Use Tasks Using the Using the Summary Screen When a you tap in the contact is a summarycontact list, displayed. screen the contact information, change tap To Tasks www.dell.com | support.dell.com recording is saved as a stand-alone recording. stand-alone a as saved is recording recording, inthenote itisincluded you createinclude arecordingwhen the is open note. Ifanote a in with Notes.You can create a written Quickly capture reminders, thoughts, Notes task: a create To 7 6 5 4 3 2 1 68 NOTE: NOTE: information. Bar Entry the calendar. en finished have you When 68. page on information For more recording. To addnotes, tapthe by category. list,you tasks can thelist. display task from In the To assignthe task toacategory, tap fields. available first tappingthefield.Tap theinput If necessary, enterastartdate and Enter a description us Tap the Tap New Scheduling and Communicating To a quicklycreateataskwithonly subject, tap Start . . Tap buttonand tap Tap task a new add to here Notes ing theinput panel. tering information,tap tab. You canenter text, draw, or create a Tasks as an icon. If a note is not open, the is not open, an icon.Ifanote as note orarecording. You can also ideas, drawings, and phone numbers due date by or other information . creating notes, see "Notes" on on "Notes" see creating notes, Categories panel icon to hide it to seeall , and enter your task and acategory select and OK to return to to return to Tools and tap www.dell.com | support.dell.com 69 g, typing, or recording. For more more For g, typing, or recording. . nel, writing and drawing on the Notes Scheduling and Communicating and Scheduling input panel icon menu and tap menu . Start New pen icon screen,and creating recordings, see "EnteringInformation" on page 39. Tap the Tap drawin by writing, your note Create informationpa using the input on record icon 1 2 3 To create a note: create To www.dell.com | support.dell.com During synchronization: During see synchronization, enabling Inbox synchronization in Inbox ActiveSync. Foryou enable information on You can synchronize messagesalon e-mail Synchronizing E-MailMessages receiveUse Inboxtosend and messages: e-mail Inbox • E-mail messages in subfolders on yo on insubfolders E-mail messages • •E-mail messagesin the Send andreceivemessages by e-mail • • Messages are copied from the e-mail folders of are Exchange from thee-mail folders Messages Outlook copied or • Exchange using on your Outlook or e-mail messages Synchronize • 70 NOTE: NOTE: ActiveSync to be transferred. be to ActiveSync programs. to Exchange orOutlook onyourco File of less than 100KB in attachments size – first100 The lines ofeachmessage – 3days thepast from Messages – By default,youreceive: on your computerto the server through an ISPoranetwork. computer. once"o ae105. Connected" onpage Fo location. computer fromaremote Scheduling and Communicating Youwith your synchronizee-mailmessages canalso Outbox ActiveSync ActiveSync Helponyourcomputer. folder on your device aretransferred device your on folder mputer, andthensentthose from ur computer must be selectedin must ur computer connecting directly connecting e-mail toan r more information, see "Getting r moreinformation, folderinInboxonyour device. g with the rest of your data if if data your rest of the with g www.dell.com | support.dell.com , 71 Send folder. computer, you can you computer, Inbox ane-mail your to linked serverare e headers or partial messages, you e headers or partial and sends the messages you have messages and sends the your device. You need to set up a your device. You ISP, and a connection to your e-mail to your e-mail connection and a ISP, and then decide which messages to you connect, Inbox downloads the folder are sent. are folder ages are sent as soonages are as you tap messages with your the e-mail server the next time time you the next server the e-mail mputer. When you delete When youmessage a on mputer. are displayed first in the list. displayed are e "Getting Connected" on page 105. Scheduling and Communicating and Scheduling Outbox folder. Inbox from the device from • Messages in the device • Messages that have been deleted on the e-mail server removed are •downloadedmessages New to the device are composed. download completely. The next time The next download completely. for retrieval marked you have messages which saves space on your device. messag new After you have downloaded can disconnect from the e-mail server Messages that you receive directly from directly Messages that you receive co your to than rather server e-mail ActiveSync. on thedependingselected in settings youconnect to messageswhile and respond online, working you read are Whenyou Mess connected to the e-mail server. your device, it is also deleted from your device, it is also deleted When you connectWhenyou server: to the e-mail send e-mail and messages receive by connecting to an e-mail server using a to connected card network modem or an or a network to connection remote se information, more For server. Using the Message List Message the Using displayedmessagethe Messages in are Bydefault, the list. you receive mostrecently received messages a message, messagesreceive Whenyouare Unread tap to open it. bold. displayed in Connecting Directly to an E-Mail Serveran E-Mail to Directly Connecting In addition to synchronizing e-mail www.dell.com | support.dell.com computer, youreceive by default: When you connect toyoure-mail delete icon File of less than 100KB in attachments size • • The first100 The lines • 5days thelast from Messages • 72 Scheduling and Communicating forward icon forward of each new message of each previous/next message server orsynchronizewith your www.dell.com | support.dell.com 73 tab, tap the full during your next full next during your Service ationusing ActiveSync options. . rver connections in Inbox on your . On the ction. In the message list, tap and list, In the message ction. ces whences you set up the serviceor Sync Help on your computer. You can change the settings at any at settings the can change You Inbox retrieve. On the pop-up menu, tap pop-up menu, the On retrieve. Options Scheduling and Communicating and Scheduling you want to retrieve in you want to retrieve and tap . The icons in the Inbox message list indicate message button and tap tap button and Tools . Start to remove a service. to remove New Tap the Tap device. Tap device. Tap service and select the hold and service that you want to change. Tap Delete For more information, see Active information, more For 1 2 • e-mail se options for Change direct • options Change for Inbox synchroniz To compose a message: To Composing Messages The original messages remain on the e-mail server or your computer. You You onThe original the messages e-mailserverremain or your computer. can mark the messages that synchronization or e-mailsynchronization server conne Mark for Download hold the message that you want to want you that hold the message status. specify your downloading preferen You select your synchronization options. time: www.dell.com | support.dell.com Contacts icon 3 4 74 NOTE: NOTE: record icon record tap Compose yourmessage.To enter pres from thecontact list. them withasemicolon. tapth Or In the appear in the Address Book. Address the in appear My Text Scheduling and Communicating To All e-mail addresses entered in e-mailaddresses All field, enter an e-mail of one one of e-mail an enter field, selectamessage. and e Contactsicon toselectnames et orfrequently usedmessages, or more recipients, separating the e-mail fields in Contacts fields in the e-mail www.dell.com | support.dell.com . for

75 folder Inbox Family folders folders folder and Sent Items deleted on Outbox tab, select . To move a . To , or folder in Outlook Family Sent Items Sent Message Inbox Outbox , at have been and Manage Folders Manage . On the your device. You can select to can select your device. You Drafts , designating them for ActiveSync. them designating ld the messagein messagethe list one of for each five folders service , and you have designated lected.To change the options, tap the options, change lected.To eate depends on whether you use eate depends onwhether Options , andtap Deleted Items Scheduling and Communicating and Scheduling Family Tools , e-mail messages in the Deleted Items Deleted , folder contains messages th Inbox on the pop-upmenu. when youhave finished the message. Send Move to Move in thein message list and tap If you are workingIf you offline, are the message is moved to the you connect. time and sent the next synchronization, the server creates a copy of the synchronization, the server creates can thenthe read messages You copies the messages into that folder. while away from your computer. Tap synchronize additionalfolders by named folder to a folder If you use ActiveSync use you If automatically synchronized with are messages and thenthemirrored create you moveyouThe folders are moveyouifmessages example, from the For on the server. Deleted Items 5 • the device. The behaviorthe of message to another folder, tap and ho tap message to another folder, and tap your options. tap a new folder, create To The behavior of the folders you cr or IMAP4. POP3, ActiveSync, By default, messages are displayed in are By default, messages an Behavior With a Direct Connection to E-Mail Server Folder Managing E-Mail Messages and Folders Messages Managing E-Mail you have created: The depends on the options you have se the depends on Tools www.dell.com | support.dell.com Toconfiguredevice: your soundsfor theremindersand following ways: due dateinTasks, or an alarm inClock, you are notified in one of the For Calendar, in appointment an up set have a example,if you with task a You toremindcan setyourdevice Notifications • A light flashes on your device. device. your on flashes light A • A sound, which youcanspecify, is played. • the on screen. appears box A message • • • 2 1 76 rename/deletefolders whenconnected. se the to connect you whenever your deviceorcomputer. This sy to youconnect your you any time e-mail server, whether it is from move are mirrored on the server. Therefore, messages are available to IMAP4 use If you device. tofolders move you that messages duplicate copiesofamessage.Howeve theserver. from them deletes and are detectsthatthemessages Inbox missingfromthedevice server copies onthee-mailserver. The ne brokenlink is the the between created afolderyou to messages e-mail move andyou POP3 use If you • • On the On the the Tap Notifications Volume Scheduling and Communicating Personal Start tabtheenable —Adjustvolumesounds. and buttonand tap tab, tap tap tab, , the folders you create and the e-mail messages you tab — Set notifications for specific events. specific for notifications Set — tab Sounds & Notifications Sounds & you when you have something to do. to something have you when you Settings messages on the device their and onthedevice messages rver, create new folders, or nchronization offoldersoccurs This prevents youfromhaving created fromanywhere except the xt time you connect, the e-mail connect, thee-mail you xt time . r, you nolonger have access to . , 7

SECTION 7 Adding and Removing Programs

Adding Programs Using Microsoft® ActiveSync® Downloading Programs From the Internet Adding a Program to the Start Menu Removing Programs www.dell.com | support.dell.com ActiveSync ActiveSync computer beforecomputer installingsoftware You needtoinstalltheappropriate Adding ProgramsUsingMicrosoft www.microsoft.com/mobile/pocketpc device is Microsofton the Pocket PCwebsite: has sufficientmemory.popular most The You can installanyprogramcreated for yo ROM orRAM. installation programs withthe accidentally lose ROMcontents. RO stored Youin ROM. remo cannot Programs thatwere already installed 4 3 2 1 78 type. forthePocket designed the program processor device PCandyour files fordifferent device types and single disk that contains the software in com your to software the Download c b a version of thesoftware to install: Determine yourdeviceandprocessor type so thatyouknowwhich Connect yourdevicetocomputer. installation instructions. that comeswiththe program. Read any installation instructions, readme files, or documentation From the the From On the the Tap Adding and Removing Programs ® *.xip " on page 57 for more 57for information. " onpage , System Start *.exe Version ® buttonand tap , or tab, tap tab, *.zip tab, record the pr the record tab, *.xip file,a ve theseprograms,andyounever About software for your device onyour Many programs provide special on yourdevice. See "UsingMicrosoft extension. You cansa when you when you received are yourdevice M programs can be updated M programscanbe using updated . Setup.exe to yourcomputer).Youmay seea Settings . processors. Ensureprocessors. thatyouselect puter (orinserttheCDorfloppy place to find software for your your for software find to place ur device aslong as yourdevice ocessor information. . file, or several versions of file,orseveralversions ve data toeither ®

®

www.dell.com | support.dell.com 79 file, button, Start Setup.exe begins. Follow the the begins. Follow ce. If you cannot file, a file, *.zip . or r type so that you know which type r tically transfers the software to transfers the software tically is designed for a different type of type a different for is designed le to your devi Explore to copy the program file copy to Explore . *.exe Settings for the program in thefile readme , installation wizard wizard installation see ActiveSync Help on your Helpon see ActiveSync fferent device types and processors. and processors. device types fferent Many programs provide special Many programs *.xip About Adding and Removing Programs and Removing Adding file. tab, record the processor tab,record information. folder on your device. For more information more on folder on your device. For tab, tab, tap button and tap button and *.exe Version Start System , , and then tap the program icon. Program Files Tap the On the From the Ensure that you select the program designed for the Pocket PC and for the Pocket the program designed select that you Ensure type. your device processor or several versions of files for di for files of or several versions documentation or files, readme instructions, installation any Read program. that comes with the instructions. installation your device. message stating error an receive you file, installer an not If the file is that the program is that it valid but fi this move needto You computer. processo Determine your device and install: to the software of version a b c download the program to your InternetExplorer, Using Pocket may see a single device. You directions on the screen. Once the software has been installed on installer automa the your computer, Double-click the Double-click If thefile is installer an file,the or documentation, use ActiveSync or documentation, use find any installation instructions find any to the copying files using ActiveSync, computer. Programs 3 1 2 5 Downloading Programs From the From Programs Downloading Internet To a open the installation is complete, tap the program after To tap www.dell.com | support.dell.com using Fileusing Explorer, "Finding see and The programnowappears on the shortcut tothe clickprogram. Right-clickand theprogram ExplorerUse ActiveSync toexplor in Using ActiveSync ontheComputer Using File ExplorerontheDevice Adding aProgramtotheStartMenu now appears onthe now Help on yourcomputer. 5 4 3 2 1 2 1 4 80 up menu. up menu. Tap and hold a blank area of the window, and tap Open the Tap and hold the programname and tap default) and thentap theLocate program. Tap the folder list (labeled the Tap Tap the Tap Tap suchas a file, the device tomovetheprogram is notlisted,youca program the If the program. device. place theshortcut in the ActiveSync onthecomputer to crea screen. the on directions the Follow begins. wizard installation The Menus Adding and Removing Programs Start Start Start Menu Start Start Menu , tapthe button,tap buttonand tap Start menu. For more inform Start Menu folder locatedfolder intheWindows My Device folder in the Windows folder. The shortcut *.xip Start Menu Start Programs or* Start Settings e your device e yourdevice files andlocate the .exe raiigIfrain npg 36. Organizing Information"onpage tab, and then tap the check box for thecheck box and thentap tab, to see a list of all folders on folderson the alistof tosee all menu.For moreon information n either use File use n either Explorer onthe Start Menu , andtap file. te ashortcut programand to the folder. . Create Shortcut Cut ation, see ActiveSync ation, see File Explorer File on the pop-up onthepop-up menu. folder,or use My Documents Paste ® folder. . Move the . Move onthepop- . by www.dell.com | support.dell.com 81 on the pop- Delete . . the list of installed programs, use Settings Remove Programs ce to locate the program. the ce to locate the program, and tap the program, Adding and Removing Programs and Removing Adding tab and tap tab and tap button and tap button and Start System Tap and hold the name of the name hold and Tap up menu. Tap the Tap the If the program does not appear in If the program does devi on your Explorer File 3 1 2 Removing Programs Removing www.dell.com | support.dell.com 82 Adding and Removing Programs 8

SECTION 8 Using Companion Programs

Microsoft Pocket Word Pocket Excel MSN Messenger Windows® Media Player for Pocket PC Microsoft Reader www.dell.com | support.dell.com and travel reports. To create anewfile: Use Pocket Word tocreate documents, so that you have themostup-to betwee device. Synchronizedocuments device,oryoucan copy on your docu easy accesstocopiesofyourdocu PocketWord works withMicrosoft Wo Microsoft Pocket Word programs include Microsoft The companion tap To switch toacompanion prog and Microsoft Reader. Pocket Excel, Microsoft Money, Wi 2 1 84 Programs appropriate text and form Tap Tap the Tap documents in documents the appears.Or,A blankdocument if New Using Companion ProgramsUsing Companion , and thentaptheprogramname. , Start . button Options →

Programs ram onyourdevice,tapthe ram atting alreadyatting provided. -date content in both locations. content inboth -date dialog box, thetemplate appears with ments. You can create new documents ndows Media Player forPocket Player ndows Media PC, ments fromyourcomputer to your → rd on your computer to give you rdgive to onyourcomputer you selected a template for new new for atemplate selected you such as letters, meeting minutes, minutes, meeting letters, as such n your computer n yourcomputer and yourdevice

Pocket Word Pocket ® Pocket Word, Microsoft . Start button, www.dell.com | support.dell.com 85 ), Pocket Word Word Pocket ), les, tap and hold a .doc ). formatting toolbar .txt t one. You can create, save, or edit can create, t one. You piesof, or send fi Using Companion Programs Using Companion ppropriate action in the pop-up menu.pop-up ppropriate action in the ), and Plain Text ( ), andPlain Text show/hide formatting toolbar .rtf ), Rich Text Format ( Format ), Rich Text .psw You can open only one document at a time. If you open a second You to save the firs asked you are document, ( Word including formats, of variety a in document a ( Pocket Word contains a list of the files stored on your device. Tap a file containsin a list of the files onstored your device. Tap Word Pocket co make delete, To it. open to the list a the Then select file in the list. www.dell.com | support.dell.com mileage logs. To logs. mileage create anewfile: Use Pocket Excel to create workbo mostup-to-d the that youhave workbooksbetween device. Synchronize your device,oryoucancopyworkbo of yourworkbo copies easy accessto Pocket Excel workswithMicrosoft Ex Pocket Excel Window to If youare opening a Word created document onacomputer, select a lowerpercentage to see more ofyourdocument. the percentagethatyouwant.Selecta Tochange thezoom magnification, tap tapping the hasits Eachmode own menu. toolbar, the on are recording.displayed or modes drawing, These writing, You can enterinformation inPocket Wo 2 1 86 Tap Tap the Tap appropriate text and form theworkbooks in A blankworkbookappears. Or, if New Using Companion ProgramsUsing Companion onthe Show/Hide Toolbar Start . button View Options menusothatyoucan see the entire document. →

Programs atting alreadyatting provided. ate content inbothlocations. dialog box, appears thetemplate with icon on the command bar. command the on icon oks, such as expenseoks, suchas reportsand oks. Youoks. cancreate newworkbookson oks from yourcomputer to your cel on your computer cel onyourcomputer to give you which which you can showand hide by you for selected atemplate new → higher percentage to enter texthigher percentagetoenter and View your computer and your device so computerandyourdevice your rd offour modes: inone typing,

Pocket Excel Pocket , tap Zoom . , and thenselect View Wrap www.dell.com | support.dell.com 87 and tap ) and Excel ) and Excel View .pxl les, tap and hold a formatting toolbar t one. You can create, save, or edit can create, You t one. piesof, or send fi show/hide formatting toolbar Using Companion Programs Using Companion ppropriate action from the pop-up menu. To display the toolbar, tap display the toolbar, To . ). .xls You can open only one workbook at a time. If you open a second time. If you a at one workbook only can open You to save the firs asked you are workbook, ( Excel a workbook in a variety of formats, including Pocket file in the list. Then select the a the Then select file in the list. provides fundamentalformulas, tools, such as spreadsheet Excel Pocket functions, sorting, and filtering. ( a file in Tap your device. on stored files the of a list contains Excel Pocket co make delete, To it. open to the list Toolbar www.dell.com | support.dell.com others to guess. to others password, so choose one thatis easy Password Use the following tips in whenworking Tips for Working inPocket Excel password. To setapassword, open the workbook, tap If yourworkbookcontains Help For Pocket using on more information Excel, tapthe Show and hidewindowelements.Tap • •Tap Freeze First a on worksheet. panes selectthe cell where want to you • Show and hiderowscolumns.To • Split panestoview different • 88 . possible. Topossible. exit full-screen tap mode, freeze panes. Tap orhide. thatyouwanttoshow elements split, tap tap Unhide Tools column labels visible as freeze thetopandleftmost panes or column. Then tap or column.Then Column Taphide. youwantto column or cell intherow Split . Every time you open thework View Using Companion ProgramsUsing Companion , tap , tap . , and then tap tap then , and . Dragthesplitbartowhere and tap and View Go To andtap , and then type a reference, andthentype row thatisinthehidden View Full Screen Full sensitiveinformation, yo Format and and tap Remove Split Remove Hide you scroll through a sheet. you scrollthrough . To show a hidden tap row orcolumn, areas of a large worksheet. Tap , tap , tap toseeasmuch of your worksheetas for youtoremember butdifficult for Freeze Panes Freeze large worksheets in Pocket in Excel: worksheets large Row or Column in aworksheet to keep row and book, you need toenter the . hide a row orcolumn,select a you want it.To remove the View Restore tapthe and then . You wantto might u canprotect it with a . Start Edit Format , andthen tap , and then tap button and tap , tap , tap View Row or or Row and www.dell.com | support.dell.com 89 MSN

→ . Programs

→ button MSN Messenger

a Microsoft Passport account account or a a Microsoft Passport u must have a Passport to use MSN to use u must have a Passport → ed either a Microsoft Passport or a or ed either a Microsoft Passport and and enter your address e-mail Start ter Passport or Exchange account account Exchange or Passport ter e ready to set up your account. e ready Using Companion Programs Using Companion Hotmail or MSN account, you already or MSN account, you already Hotmail . Programs

→ Options . Get a free Microsoft Hotmail address e-mail at . tab, enter your Passport or Exchange account account or Exchange Passport your enter tab, button and tap Start Accounts Sign up for accounta Microsoft at Passport . Tools www.passport.com www.hotmail.com To sign in, tap the sign-in screen screen tap the sign-in in, sign To Tap the Tap On the password. information. NOTE: 4 1 2 3 •See who is online. is who •See •messages. instant and receive Send • Haveinstant messageconversations with groupscontacts. of Messenger Setting Up Setting you must en connect, you can Before information. set up an account and sign in: To Messenger Service. If you have a have Service. If you Messenger obtain have you Once have a Passport. ar you account, Exchange Microsoft tap the switch to MSN Messenger, To MSN Messenger MSN the MSN Messenger message instant you program, can: With havemust you Messenger, use MSN To account. Yo e-mail Exchange Microsoft www.dell.com | support.dell.com menu. contac with you,ordelete chatting youcanchat,send while connected, Chatting WithContacts To seeothers online with into glance, divided MessengerMSNThe windowshows allof yourmessenger contacts ata Working WithContacts Formore us informationon Unblock Tocontact's list. contact, andthentap acontact,tapandholdthe unblock If youblockacontact, you appearoffline but remain on the blocked Offline Appear tap To switch back tothemainwind • To inviteanother contact to a multiuser chat,tap • Tap ch a open to name contact a • To are you knowifthecontact cha • 90 Help NOTE: NOTE: and then tap the contact youwantto invite. enter a preset message, andthen tap the text entry area at thebottom ofthe screen or tap contacts show up on show your devi contacts the message underthetextthe area. entry select theperson with Contacts on the pop-up menu. on thepop-up . Using Companion ProgramsUsing Companion If youalready useMSN Messengercomputer, onyour your icon. To revert backtoyourchatwindow, tap . Online out them seeingyou,tap out them and ing MSN Messenger, tap the whom you werewhom chatting. Not Online ts from your list using thepop-up yourlist ts from ce without having to be added. an e-mail,block the contact from ow without closing achat, tap the closing without ow at window.in Enter yourmessage tting with is responding, is tting with lookfor Send categories. From this view, . Tools Tools → Start

My Text My Status Chats , tap button and Invite , and to to →

, www.dell.com | support.dell.com 91

→ on the pop-up on the Windows use the software. use the software.

Programs →

books to your Help → Programs

button → e up/down device control on your e Start ation you need to PC to play digital audio and video digital audio and PC to play bsite. Then use ActiveSync to copy copy to ActiveSync use Then bsite. ce. The books appear in the Reader ghting, bookmarks, notes, and notes, ghting, bookmarks, Using Companion Programs Using Companion device. Download button . on the Reader command bar. Or, on a Or, bar. command Reader the on can play Windows Media and Media MP3 files can play Windows Start ok in the list to open it. list the in ok Help Help number on each page. on each number Media Player for Player for Media . ® button and tap button Start . drawings. or by tapping theor by page •words. definitions for up and look for text Search • through the book by using th Page • the book with highli Annotate Use Windows Media Player on your computer to copy digital audio and digital to copy computer on your Player Media Use Windows PC. You video to files your Pocket PC. Pocket on your PC, Media Player for Pocket information about usingmore Windows For tap the Microsoft Reader Media To open the Guidebook, tap the Guidebook, open To book page, tap and hold the book title, and then tap Microsoft Reader eBooks on your Use Reader to read devi activated your to files the book The Guidebook contains all the inform menu. the tap Reader, to Microsoft switch To Windows Pocket PC MediaPlayerfor Pocket Use Windows Media to switch To network. on a or device your on stored are that files tap the PC, Pocket for Player computer from your favorite eBook we the name of a bo Tap Library. you can: Reader, With www.dell.com | support.dell.com page. pagesbook.Navigation of the options an page, consists ofacover Each book Reading aBook card. Toopen theLibrary: The Library displaysa list ofall storedbooks or onyourdevice storage Library Using the • On abook On page, tapthebo • command bar, Reader the On tap • 92 up menu. Using Companion ProgramsUsing Companion ok title, and then tap are listed at the bottom of the cover optional tableof contents, and the Library . book list scroll through list Library onthepop- www.dell.com | support.dell.com 93 t want to go to the first page or go to the first to t want u several options not available with not u several options previous/next page previous/next Subsequently, whenever you open the Subsequently, includes number a page andbook title. Using Companion Programs Using Companion ken to the last page read. page last to the ken h a book by using the up/down control on your the byusing h a book navigation options Reading a book electronically gives yo gives electronically a book Reading paper books. The optionsavailable are from any book page. Using Reader Features Using Reader The first time you open a book, you migh a book, you open The first time of contents, if available. to the table automatically ta are book, you each book page text, to In addition can also page throug You device. www.dell.com | support.dell.com the pop-up menu: the pop-up Select textacross thetextdragging by To annotation book's ofa alist see • • • • • • • 94 You inthelist can tapanentry texttap and drawings, notes, can beprogramofyourchoice. pasted intothe you wanttocopy. Thentap text.into anyprogram thataccepts Copy Text pop-up menu. To return toyouroriginal page, tapthetitleand tap highlights text found on the page. the word that you want to search forand tap a Find Drawby on thepage. Add Drawing displays intheleft margin. To sh in anotepadthatappears on top of the book page.Anote icon Add TextNote background. Highlight Add bookmark icon to go tothe bookmarked page. toabook. Frommultiple bookmarks anywhere the in tap the book, margin. right Youcoded bookmark in the icon appears can add Add Bookmark — Tap Using Companion ProgramsUsing Companion — You cancopytext thisfeaturebooks thatsupport from Find — When you add a drawing, a drawing icon appears icon appears adrawing youadda drawing, — When —Whenyouattach anote to text, you enter thetext — When you highlight text, youhighlight —When — When —When you add abookmarktobook,color- on the pop-up menutofindtext onthepop-up in abook.Enter dragging your stylus. Copy Text Annotations Annotations to go to the annotated page. go totheannotated to onthe page. Then tap an option on ow or hide the note,taptheicon. ow orhidethe s, including bookmarks, highlights, s, including To closeFind, tapoutsidethebox. On On a book page,selectthetext on the pop-up menu. The text menu.The onthepop-up in thenavigation menu. it appears with a colored with appears it Find option. Reader Return onthe www.dell.com | support.dell.com

95 Library n delete it to conserve space on on space to conserve it delete n Using Companion Programs Using Companion ce, tap and hold the title in the in the title and hold ce, tap on the pop-up menu. Delete Removing a Book a Removing a Whenbook, reading you finish you ca your device. If a copy of the book is stored on your computer, you can computer, on your is stored book If a copy of the your device. time. any at again it download book from your devi a remove To list, and tap www.dell.com | support.dell.com 96 Using Companion ProgramsUsing Companion 9

SECTION 9 Using Microsoft® Pocket Internet Explorer

Mobile Favorites Using AvantGo Channels Browsing Mobile Favorites and the Web www.dell.com | support.dell.com device: To create amobilefavorite onyour mobile favorites quickly. Internet ExplorerInternet plug-ininst pages while you are disconnectedfr downloadsfavorites Web to yo content you can download mobile If youareExpl usingMicrosoftInternet Mobile Favorites Use Pocket Explorer Internet Web toview WAPor pages: Internet Explorer Internet To switch toPocket InternetExplorer, tap the download files and programs fr to connected When thedeviceis • During synchronization synchronization withyour During • Connect toanInternetservice pr • 4 3 2 1 98 computer. ExplorerInternet thelate downloads Specify anupdateschedule nextSpecify to To change the link name,enteranew nameinthe On your computer, open Internet Explorer and click Click subfolder in Internet Expl subfolder in are that storedfavorites links andmobile in the Mobile FavoriteMobile GtigCnetd npg 105. Connected" on page "Getting Web.the For on more information Using Microsoft OK . . . favorites toyourdevice ® alled withMicrosoft ActiveSync PocketExplorer Internet om the Internet or intranet. orer onyourcomputer. an ISP or network, you can also network, youcan or ISP an computeranddownload ittoyour om yourISPandcomputer. Use the ovider (ISP) or network andbrowse ur sothatdevice you can view orer 5.0 or later onyour computer, computer, download connecting to the Internet, see connecting totheInternet, Update st version of the page to your your to page the of version st Start (optional). . Synchronizing mobile . Synchronizing button and buttonand tap Mobile FavoritesMobile Name Tools yourfavorite ® box. tocreate → Create

www.dell.com | support.dell.com 99 Last for the for 1 folder in folder or in Internet want to change 0 settings in the settings in . Tools Tools . The date in the in the . The date device. To minimize the device. To tab, tab, specify Favorites Mobile Favorites le favorite you Customize le in step need to manually you 3, rmation, see ActiveSync Help on mory, go only one level deep. mory, rnet Explorer on your computer, rnet Explorer on your computer, Synchronize stop some mobilefavorites from ation updated on your computeration updated on your and Pocket Internet Explorer Pocket ® load content, if necessary. Download you want to download. to you want , and then click . On the . storage memory on your onstorage memory tab, specify the number to of levels deep you want Toolbars Using Microsoft → Properties Properties Download You can add an icon to the Internet Explorer toolbar for You View column was the last time content was downloaded to the the to downloaded was content time last the was column number of linked pages number of linked click creating mobile favorites. In Inte and click download. To conserve conserve device me To download. downloaded are toInternetdevice. yourExplorer In Internet Explorer on the computer, right-click the mobile favorite favorite the mobile right-click on the computer, Explorer In Internet and click On the computer. your deviceSynchronize and in the stored are Mobile favorites that ActiveSync options. For more info more ActiveSync options. For your computer. right-click the mobi on the computer, being to the device downloaded in the NOTE: 5 6 7 • Limit the number pages. In of Internet Explorer downloaded linked •and sounds or off pictures Turn amountused: of memory Conserving Memory up favorites take Mobile If you did not specify anupdateIf you didnot schedu with your device, synchronizing click device. Before on your computer andExplorer click download content to the keep inform manuallycan down You computer. Updated www.dell.com | support.dell.com on synchronization, ISP ornetworktovi connect toyour a mobile favorite, only th synchronize. you time each list either areand thedevice device. Thecomputer to updated with changes made with issynchronized computer on your ActiveSync. Thefolderwascreatedinstalled whenyou device. automatically folder) inInternetExplorer onyour To upforAvantGo: sign AvantGo the see website. information, computer, orconnect to theInternet directly channels fromyourdevice You websites. popular of content andthousands AvantGosubscribe to to personalized AvantGo you access thatgives afreeis service interactive Using AvantGoChannels synchronization,the During Favorite Links the storedin Only items Mobile Favorites Folder 100 4 3 2 1 In Pocket Explor Internet the In ActiveSyncoptions on yourcomputer, turn on synchronizationfor Tap Tap the Tap your listoffavorites. AvantGo Activate Using Microsoft AvantGo Channels . information type. see ActiveSyncHelp on yourcomputer. e link is downloaded to e linkisdownloaded Mobile Favorites ® list offavoritesinthe PocketExplorer Internet er on your device, tap tap device, your on er link. . Then synchronize your device and synchronize yourdevice . Then ew thecontent. For more information computer arecomputer with synchronized your Unless you mark the favorite link as mark thefavorite link you Unless to downloadthe content. For more Pocket Internet Explorer onyour subfolder (in the your device—you needto device—you your Mobile FavoritesMobile Favorites Favorites todisplay folder

www.dell.com | support.dell.com 101 link in link AvantGo Channels link. ce with yourwith computerce and then your device without connecting to connecting to your device without to browse mobile favorites and to browse mobile favorites Pocket Internet Explorer Pocket ® to complete the AvantGo setup. the AvantGo to complete Add or Remove Using Microsoft My Channels tap the Follow the directions on the screen. on the screen. directions the Follow synchronize devi your to need You 5 Browsing Mobile Favorites and the and Mobile Favorites Browsing Web Internet Explorer Pocket can use You channels thatyoudownloaded have to the Internet. You can also connect to the Internet through an ISP or a or ISP an through to the Internet can also connect You the Internet. network connection and browse the Web. your list of favorites to see a few of the most popular channels. To addor your list of favoritesmostofthe to see popular a few channels. To tap the channels, remove When synchronization is complete, tap the complete, synchronizationWhen is www.dell.com | support.dell.com 102 refresh icon refresh back icon favorites icon favorites home icon home Using Microsoft ® PocketExplorer Internet www.dell.com | support.dell.com 103 . ain to download ess that you want to seethatess you want to and tap Add to Favorites Add to your computer ag Pocket Internet Explorer Pocket the favorite you want to view. you want to favorite the to the Internet to view the page. the to the Internet to view t on your device, the favorite is the favorite device, your on t . In the address bar appears at the that . In the address ® nnection to your ISP or corporate or nnection to your ISP lay your list of favorites. of favorites. lay your list , as described in "Getting Connected" on Address Bar want to view. want to view. rites and channels: rites and Using Microsoft Connections andtap To add a favorite link, go to the page that you want to add,To View . Tap the arrow to select previously entered addresses. the entered to arrow select previously Tap . tap and hold the page, and then tap Go top of the screen, enter the Web addr enter Web the top of the screen, Tap the favorites the favorites to icon disp Tap the page you Tap NOTE: 1 2 •Tap •Tap • the favorites icon and tap Tap To connect and browse the Internet: the and browse connect To To view mobile favo view To The page that was downloaded thetimelast yousynchronized with your computer appears. If the page is no need to synchronize with dimmed. You page 105. the page to your device, or connect co up a set Internet, browse the To network using www.dell.com | support.dell.com 104 Using Microsoft ® PocketExplorer Internet 10

SECTION 10 Getting Connected

Using Infrared Creating a Modem Connection Creating an Ethernet Connection Creating a VPN Connection Ending a Connection Connecting Directly to an E-Mail Server Getting Help on Connecting www.dell.com | support.dell.com To information: send betweentwo and appointments, devices. infrared, Using and can receive you ascontacts send such information, Using Infrared the following connection options: a computer,devices orwith a network, Youuse yourdevicetoexchan can 106 Connect toyourInternet servic • • Use the Use infrared (IR) port onyour • Connect toyourcomputer to sy • Connect tothenetworkatyour • 3 2 1 and viewWeb orWAP pa connected, youcansendandreceive more information. thefollowin See two devices. between fax services. provides softwareneeded toinstall alreadyconnection is yo on installed Explorer. software communication The for creating anISP Outlook information. See Microsoft ActiveSync connected, youcansynchronizeinfo Explorer,Internet computer. your and synchronizewith view We usingInbox, messages by work. Once you are connected,yo and locate the item in the list. the in item the and locate whereprogram the Switch to cr you Tap and andtap hold the item, close range. Align theinfraredthat sensors so computer or Connections Help on orConnections computer Getting Connected ges by usingMicrosoft ges ge information with other mobile ge informationwith e provider (ISP). Once you are you (ISP). Once e provider Beam Item nchronize remotely. Once you are company ororganization whereyou or the Internet.You orthe canuse any of they arethey unobstructed andwithina u cansendandreceive e-mail device to send and receivefiles and device tosend b b or WAP pages by usingPocket other services, such as pagingand such other services, the deviceformore information. eated the item you want to send you wantto eated theitem ur device.Yourprovider service rmation such as your Pocket suchasyour rmation e-mail messages by using Inbox, Inbox, by using messages e-mail g section, "Using Infrared,"g section, for on the pop-upmenu. on the ® ® Helponyour Pocket Internet www.dell.com | support.dell.com . 107 . . Connections

Advanced → . tab on the pop-up menu. . icable, your domain. modem type, and tap modem type, Add a new modem ISP Connection Next Getting Connected Getting tab, and then enter the and then enter tab, , tap that your devicethat is connected to Beam File Connections es not use a dynamically assigned

front of the username, such as such as of the username, front ar, try reinserting the modem card. the modem card. try reinserting ar, lders) from File Explorer. Tap and Tap Explorer. File lders) from modem to your device through the device modemto your → TCP/IP list, selectyour Settings

password, and, if appl and, if password, , tap the tap , → Hayes Compatible COM1 on Hayes Compatible My Work Network My Work . or button Advanced . Select a modem Start You should not need to change any settings in You My ISP . connection If the ISP you are connecting to do If the ISP you are tap address, Enter a name for the connection, such as such name for the connection, a Enter From the phone number and tap Enter the access name, Enter your user address. Install a modem card, or use a null modem cable and appropriate appropriate and cable modem a null use or card, modem a Install an external adapters to connect port. serial Tap the Under Obtain the following information from your ISP: your ISP: from information following the Obtain – dial-up access telephone number ISP – and password Username – settings TCP/IP in information require ISPs Some MSN/username Most ISPs now use a dynamicallyMost ISPs address.assigned If you are using an external modem modem an external using are you If Next If your modem type does not appe with a cable, select NOTE: 5 6 7 8 2 3 4 1 9 You can also send items (excluding fo items (excluding send can also You tap send, and to you want hold the item Connection a Modem Creating www.dell.com | support.dell.com Creating anEthernetConnection device automatically connects. Onceyou are connected, you can: Pocket Inbox, open you When Intern 11 10 108 • Send and receive instant messages with MSN Messenger. withMSN andreceive Send instant messages For more • See Web and WAP pages using Pock • • Send and receive e-mail messages andreceive Send e-mailmessages • 4 3 2 1 NOTE: NOTE: are connecting. Yourauto device you want toconnect,tap you nomto,se"S esne"o ae89. onpage Messenger" "MSN see information, 97. page information, see "Using Microsoft "Using see information, Tap Tap SS abroadcast If anetworkwith • Insert thenetworkcard ca that thedocumentation See Install thenetwork card driver, if required. Selectappropriate other optionsand tap Tap Tap the the Tap If anetworkwithbroadcastSSID is notdetected, skip to • -alSre"o ae11 onpage Server" E-Mail server with thee-mail communicate to needs Inbox theinformation provide to youneed Inbox, network icon, tp4. step in the navigati appear The Internet Next Getting Connected If multiple networks are det If multiplenetworks Start . button or Work →

into yourdevice. , Settings andthe The Internet nbr ot tp3. on bar. Go to step 1 for more information. 1 for , depending to which typeofnetworkyou , dependingtowhich me withyournetworkcard. etExplorer, orMSN Messenger, your → matically connects tothenetwork. New Network Detected ® using Inbox. using Inbox. Before you canuse

Connections Pocket Internet Explorer" on ected, tap the network to which ected, tapthenetwork towhich . See"Connecting Directly toan ID is detected,ID is thewireless et Internet Explorer. For more or Finish Work , and tap tap , and . tab →

Connections Connect bubble bubble . . www.dell.com | support.dell.com . 109 bubble Connections

→ . tab Getting Connected Getting , and select whether the whether , and select . . , depending on the type of ID is detected, the wireless the wireless ID is detected, Connections on to select, ask your network select, on to

such as your company's name. company's your as such Wireless Networks New Network Detected Network New PPTP → connects network, the to your domain., and, if required, me with your network card. to use withyour device. or or bar. Go to step Go bar. 10. icon. New Settings and the tab to enable or WEP settings, tab to enable disable or Settings , IPSec into your device. Network Name Network

field, enter the VPN server name or IP address. VPN the enter field, → , tap tab, tab, tap button . Start Wireless Ethernet Wireless Authentication VPN type . Wireless Host name/IP Next OK Add a new VPN server connection appearnavigation in the network icon, depending type. on your network administrator. Insert the network card • a network with If a broadcast SS connection status appears under In the to Next that you want authentication which opti about unsure If you are Tap password Enter your username, required. if driver, card the network Install See the documentationthat ca Tap When your device successfully Tap the Tap name for the connection, a Enter Tap the On the to the SSID next Enter Tap the network to the Internet connects or work. 9 4 5 6 7 8 9 1 2 3 5 6 7 8 Creating a VPN Connection Creating a www.dell.com | support.dell.com To disconnect: To Ending aConnection 11 18 17 16 15 14 13 12 10 110 • When connected through di connectedthrough When • • When connected through a cable or connectedthrougha When • • When connected through the infraredthe connectedthrough When • • When connected through a networ a connectedthrough When • NOTE: NOTE: you want toconnect,tap you Tap the name ofyour VPNconnection to enable it. Tap the connection icon, Tap the Tap Enter theSSIDnext to On the the Tap the Tap Tap If anetworkwithbroadcastSSID is notdetected, skip to • on your navigationbarand tap depending onyournetworktype. the cableor cradle. from thecomputer.from card from yourdevice. tp11. step OK The Internet Getting Connected If multiple networks are det If multiplenetworks Wireless . Authentication Wireless Ethernet Start button tab, tap tab, . →

Network Name Settings tab to enable ordisable tabtoenableWEPsettings, New Settings The Internet icon. al-up orVPN, tap the , End that appearsinthenavigation bar. →

Connections k (Ethernet) card, remove the the remove card, (Ethernet) k ected, tap the network to which ected, tapthenetwork towhich . cradle, detach yourdevicefrom cradle, detach , and tap tap , and sensor, movethedevice away . , andtap Connect tab The Internet Connection →

Connections . . icon . www.dell.com | support.dell.com . 111 . Tap . Tap and . . For more more . For Help Help Connections . Connect or New Account Help Inbox for troubleshooting for troubleshooting button and tap and tap Getting Connected Getting and tap Start e a POP3 e-mail or IMAP4 il server so that you can send and . Services to receive your messages. For each your messages.receive to For button and tap nnected,see the following resources: service to connect to different to different connect to service Accounts , andthen tap a modem or network connection andmodem or network a you must first set up and name the the andname you must first set up program, see "Inbox" on program, see "Inbox" page 70. Start mailboxeach connection. All Installed Help Installed All The ISP or network must us Microsoft ActiveSync Help , tap www.microsoft.com/mobile/pocketpc www.microsoft.com/mobile/pocketpc information. click click View serverand an SMTP gateway. In Inbox on your device, tap in the directions the E-mail Setup wizard. Follow NOTE: 1 2 • In ActiveSync, click ActiveSync Help on your computer. •See •See • "Inbox" on page 70. • the Tap on the device. Help Online information on using the Inbox To connect to your e-mail server, tap server, e-mail your to connect To To set up an e-mail anup set service: To Getting Help on Connecting information on getting co more For receive e-mail messages by using by using messages e-mail receive can use multiple e-mail services You servicee-mail intend you use, to e-mail service. If you use the same set up and namemailboxes, Connecting Directly to an E-Mail to an Directly Connecting Server e-ma an to can set up a connection You Inbox on your device. For more information, tap the the tap information, more For www.dell.com | support.dell.com 112 Getting Connected 11

SECTION 11 Appendix

Specifications Regulatory Notices Contacting Dell www.dell.com | support.dell.com Specifications ihs synchronization/communication four programbuttons: Calendar, action up,down, 5-waynavigation button Lights: 3.5 inches at 65,536colors 320 240x TFT Color 16-bit,touch-sensitive Buttons: Scroll Dial Navigation andLights Controls Resolution Size Type Display Memory rcso Intel Processor Information System prtn ytmMicrosoft Operating System 114 ROM 48- or 32-MBIntel 48- or 32-MBSDRAM 64- ROM RAM Appendix charge status event notification reset button button record voice power on/off Home Inbox, Contacts, transflective display 400 or 300 MHz 400 or ® XScale™ at processor ® Pocket2003Premium PC ® StrataFlash™ROM www.dell.com | support.dell.com 115 Appendix slot (3.3v) chip 44.1KHz sample rate LengthWidthHeight inches) 128 mm (5.04 inches) 81.5 mm (3.21 18 mm (0.71 inch) WeightAudio controller Audio lb) g (0.43 196 sound chip; WM9705 Codec AC-97 Expansion Slots Expansion CompactFlash DigitalSecure Connectors and Ports InfraredPower II CompactFlash card connector Cradle/synchronization Type one Audio 40-pin connector slot (3.3v) card Digital Secure one Physical Dimensions: v1.2 (115 kbps) standard DC power in connector headphone stereo conversionStereo RecordMicrophone/speakerHeadphoneand 8.0, 11.025, 22.05 16-bit stereo; integrated and playback record full duplex connector stereo www.dell.com | support.dell.com Altitude (maximum): (maximum): Relative humidity Thermal gradient: Temperature range: Environmental adapter: AC Battery type: Power Supply 116 trg 0 to 12,190 m (0 to 40,000 ft) 0 to 3048 m (0 to 10,000 ft) 5% to 95% non-condensing 10% to 90% non-condensing 20°C(68°F)per hour maximum storage 15°C(59°F)per hour maximum operating to60°C (–4° –20° to140°F) storage to 0° 40°C (32° to 104°F) operating storage operating 2.41A storage 5.4VDC 50–60Hz operating 0.4A 100–240 VAC CR2032lithiumbattery Output current Output voltage 1440-mAhLithium-ionremovable, Current consumption Frequency Supply voltage Backup Main Appendix rechargeable (optional) battery 3400-mAh Lithium-ionremovable, rechargeable battery (standard) www.dell.com | support.dell.com 117 Appendix cations services include but are but are include services cations the abilityitems of of electronic dcast, television, services, cellular television, dcast, off and on, you are encouraged to encouraged are you on, and off lar installation. If this equipment this If installation. lar ed and determined to be complianted and determined ther in the electronic environment. environment. electronic in the ther other safety service or seriously or seriously safety service other e or more of the following measures: e or more communications services, which can be EMI, there is no guarantee that EMI, there ly interrupts a licensed radio and Personal Communication Services Communication Services and Personal g computers, contribute to the electromagnetic to contribute computers, g (continued) operatingstorage GRMS 2.6 GRMS 3.41 operatingstorage 200 G 400 G • antenna. Reorient the receiving •receiver. the to with respect the computer Relocate • Move the computer away from the receiver. Environmental Environmental Maximum vibration: Maximum shock: Maximum not limited to AM/FM commercial broa to not limited has been design this computer While will not occur in a particu interference with radio does cause interference turning the equipment determined by communications Radio communi service. pager, control, air-traffic radar, as such radiators with unintentional along services, licensed These (PCS). digital devices, includin environment. Electromagnetic Compatibility (EMC) is toge properly equipment to function agency limits for with regulatory by on the interference to correct try Regulatory Notices in radiated emission, or signal any is (EMI) Interference Electromagnetic space or conductedpower alongfree or signal leads, that endangers the functioning of a radio navigation or repeated or obstructs, degrades, www.dell.com | support.dell.com classifications generally refer toth environment electromagnetic These environment. electromagnetic are tested, computers designed, Dell™ experienced radio/televi If necessary, consult aDell Technica interference with radio radio with interference devi devices toanyDell connecting Signal Cabl Shielded A NoticeAbout computer. the of classification environment electromagnetic integrated into orconnectedtothecomputer should match the cards, printers,input/out TechnologyInformation Equipment(I product safety information. regulatory agency.pr Each section foreach specific sections thefollowing see for device, or your computer configurations to Class A. To determ the inclusionof certainoptions However, Dell are Benvironments. Most computers for Class classified Web at accessories.us.dell.com/s Ifyouprefer,Dell. a can order you intended environment. Forparallel ensures that you maintain the appr 118 Class Bistypically for • Class Ais typically forbusinessor industrial environments. • Plug the computer into a different outlet so that the computer and • the receiver are on different branch circuits. Appendix sion technicianfor additional suggestions. communications services. Using shielded cables shielded Using communications services. put (I/O) devices, put (I/O) residential environments. can change therating ofsome can change na/category.asp?category_id=4117. ovides country-specific EMC/EMI or ovides country-specific EMC/EMI e followingharmonizeddefinitions: opriate EMC classification for the the for classification EMC opriate cable from Dellon the World Wide l Support representativel Support oran ce to reduce th ce toreduce ine the electromagnet the ine printers, a cable is available from from isavailable printers, a cable es: Use only shielded cables for cables shielded only Use es: TE), including devices,expansionTE), including and classifiedfor their intended monitors, and soon, thatare e possibilityof ic classification www.dell.com | support.dell.com 119 nsidered to be a nsidered Appendix ate radio frequency energy ate and, if radio energy frequency und to comply with the for a limits C regulations provide that changes changes that provide regulations C required to correct the interference the interference to correct required uter’s FCC classification, the read tire computer computer is co tire l devices. To determine which To l devices. back panel of your computer, on back panel of your computer, ence with radio communications.ence with radio number or the FCC logo, ( or the FCC logo, number ), your e harmful interference. e harmful ant to Part 15 of the FCC Rules. These limits the FCC Rules. of 15 Part ant to labels carry an FCC Class B rating as an FCC Class carry labels be a Class B digital device. all your computer, examine all FCC registration all FCC registration examine your computer, are classified by the Federal Communications by the Federal classified are

l device. If interference that may cause undesired operation. that may cause undesired interference •device may not caus This • including received, interference any device must accept This Class A This equipment has been tested and fo pursu Class A digital device with the manufacturer’s instruction in accordance and used not installed manual, may cause harmful interfer cause to Operation harmful of this is likely equipment area in a residential in whichbeinterference, case you will at your own expense. labels located on the bottom, side, or on the bottom, located labels the one of If any themselves. and on the cards brackets, card-mounting your en A rating, carries a Class labels designed toare provide reasonable protection against harmful interference when the equipmentoperated is in a commercial environment. This equipment generates, uses, and can radi FCC Notices (U.S. Only) (U.S. FCC Notices computers Most Dell to applies classification Class A digita ID an FCC distinguished by either authority your void could Dell by approved expressly not modifications or equipment. this operate to subject is Operation FCC Rules. the of 15 Part with complies device This to the followingtwo conditions: Commission (FCC) as Class B digita as Class (FCC) Commission to is considered computer FC Note that FCC notice. appropriate Once you have determinedOnce you your comp www.dell.com | support.dell.com this document in compliance withFCCregulations: The following information is provided onthedevice ordevices covered in FCC Identification Information try tocorrect theinterference by on by determined turning theequipment harmful interference toradioorte will notoccurin a particular instal However,radio communications. there with interference maycause manual, instruction manufacturer’s with the frequency energyradio if radiate and, This in aresidential installation. pr reasonable provide to are designed Class Bdigitaldevicepursuantto Pa fo and been tested This equipmenthas Class B 120 Model number: • Connect theequipmentinto anou • Increase the separationbetween • relocateor Reorient thereceiving antenna. • Company name: • • Consult Consult oranexperienthe dealer • 512-338-4400 Rock, TexasRound USA 78682 One Dell Way Corporation Dell Computer help. that to receiver whichthe is connected. Appendix HC01U equipment generates, equipment uses, andcan levision reception, whichcanbe lation. If this equipment does cause cause does equipment Ifthis lation. e ormore measures:of thefollowing rt 15oftheFCCRules. Theselimits otection againstharmfulinterference not installed and used in accordance in used and not installed the equipment andthereceiver.the equipment ced radio/television off and on, you are encouraged to und to comply with the limitsa forthe und tocomplywith is no guarantee thatinterference noguarantee is tlet onacircuit different from technician for technician www.dell.com | support.dell.com 121 e classifiedby on label) digital digital on label) Appendix r Dell digital apparatus), r Dell digital apparatus), e or such business, other entity, e or such business,other entity, gital apparatus) ar approved by Dell could void your it is sent, of the identification Act of 1991 makes it unlawfulAct of 1991 for makes ted on the registrati To determine which classification To stry Canada regulations provide provide that stry Canada regulations of the Canadian Interference- transmitted page or page on the first ce-Causing Equipment Standard #3 ce-Causing Equipment Standard d on the bottom, side, or the back the back or side, bottom, the d on gital apparatus). A statementgital apparatus). in the her electronic device, including device, fax electronic her al sending the message, and the the and message, the sending al la Classe B (ou Classe A, si ainsi indiqué sur your computer (or othe phone number provided may not be a 900 number 900 may not be a phone number provided This ClassThisindica A,if so B (or Class l’étiquette d’enregistration) toutesrespecte les du exigences Reglement sur Materiel du Canada. le Brouilleur Causing Equipment Regulations. numérique de Cet appareil apparatus meets the requirements apparatus meets the requirements the Industry Canada (IC) Interferen Canada the Industry locate labels registration all examine panel of your computer (or other di business, other entity, or or individu business, other entity, Only) IC Notice (Canada Most Dell computers (and other Dell di (ICES-003) as Class B digital devices. to A or B) applies (Class located be will ICES-003" B Class "IC or ICES-003" A Class "IC of form Indu these labels. Note that on one of changes or modifications not expressly authority to operate this equipment. Fax Branding Fax Protection Consumer The Telephone or ot computer a to use any person machines,sendto any message unless such messageclearly contains in a each of the top or bottom at margin and time date the of the transmission, telephone numbermachin of the sending or long-distance local exceed number charges which or any other for charges. transmission or individual.tele The www.dell.com | support.dell.com European Union Directive Union 1999/5/EC. European This equipment complies with the essential requirements of the CE MarkNotice NOTE: standards: technical following isindicative marking Union. Such indicates comp Voltage Directivethe EMC theLow and Directive theEuropean of Marking bythesymbol Union) (European CE Notice Products EuropeBV, Limerick, Ireland. and standards hasbeenmadeandison preceding in accordance withthe ofConformity" directives A "Declaration environment. Bdomestic Class inatypical use for is classified device This Dell 122 • EN 60950 —"SafetyofInformat EN 60950 • 3: —"Electromagnetic Compatibility -Part EN 61000-3-3 (EMC) • —"Electromagnetic Compatibility -Part EN 61000-3-2 (EMC) 3: • EN 55024—"InformationTechnology Equipment - Immunity • • EN 55022 —"InformationTechnology EN 55022 Radio Equipment — • • Class B is for typical domestic areas. is fortypical domestic B Class • is fortypicalcommercialareas. A Class • to and Including 16 A." Low-Voltage WithEquipment Systems for Supply RatedCurrent Up 3: Limitation ofVo Limits -Section Input(Equipment Current 16 UptoandIncluding A Per Phase)." 2: LimitsforHarmonic Current Emissions Limits -Section Characteristics - Limits andMethods ofMeasurement." Measurement." Disturbance Characteristics —LimitsandMethods of EN 55022emissions requirements pr Appendix that this Dell system meetsthe ion Technology Equipment." file at Dell Computer Corporation Corporation Computer Dell at file ltage Fluctuations and Flicker in ovide for two classifications: liance of this Dell computer to to computer Dell this of liance www.dell.com | support.dell.com 123 Appendix www.dell.com | support.dell.com NOTE: NOTE: product—"(A)" for Class A products class forthe product. emissions Line twoofthelabelidentifies relocated separately fromtheother your computer (or other digi Dell (MIC) andCommunications Information (or otherdevice), examindigital Dell To(Cladetermine whichclassification MIC Notice(Republic ofKorea Only) EN 55022 Compliance (Czech Republic Only) 124 Class Bdevices are for nonbusiness purposes. • Class A devices are for business purposes. • or other devices. or other toremove of sources necessary steps meters).Theuserof protection upto30 appl label. Thefollowing it is specifically stated that it is a Class A device on the specification Bdevi This device belongstoClass MIC emissions requirements prov requirements MIC emissions Appendix ies to devicesin Class tal device). The MIC label may be be may label MIC The device). tal gulatory appliedto your marking or "(B)" B products. for Class or"(B)" ces ces as described in EN55022, unless e the Republic of Korean of Republic e the Ministryof ide fortwoclassifications: interference totelecommunication ss A or B)appliestoyour computer the device is obliged to take all all take to obliged is device the registration labels located on A of EN 55022 (radius of (radius EN55022 A of www.dell.com | support.dell.com 125 Appendix If you find that this device is not device If you find that this llowing marking, your computer is a approved for business purposes approved for business with change it for a nonbusiness-purpose change device. Class A product: Class B Device Please note that device has been this interference. electromagnetic to regard ex use, you may suitable for your MIC Class label includes the fo If the regulatory A Regulatory Label Class A Device www.dell.com | support.dell.com MIC Class B Regulatory Label Bproduct. Class Regulatory B regulatorythe If labelincludes thefo Class MIC residential including areas.environment, any used in may be and Please note that this 126 Appendix device has been approved llowing marking, your computer is a marking, yourcomputer llowing for nonbusinesspurposes www.dell.com | support.dell.com 127 Appendix on the device(s) described described on the device(s) in this One Dell Way Round Rock, TX 78682 S.A. C.V. de Piso - 11° 2620 Reforma la de Paseo Col. Lomas Altas D.F. 11950 México, S.A.deCuidado al C.V. de & Kuehne Nagel de México S. de R.I. 55 No. Soles Avenida de los Baños Col. Peñon D.F. 15520 México, Exporter:Importer:Corporation Computer Dell to:Ship Dell Computer de México, Model number: México, de Computer Dell voltage:Supply Frequency: Consumption: HC01U Current Output voltage: VAC 100–240 0.4 A Output current: Hz 50–60 5.4 VDC A 2.41 document in compliance with the requirements of the official Mexican Mexican of the official requirements document the in compliance with (NOM): standards NOM Information (Mexico Only) (Mexico NOM Information The information is following provided www.dell.com | support.dell.com sectionin thetable below. For specific webaddresses for your country, find theappropriate country listed. operator. use, to codes which determining in foll numbers, providedinthe codes and use contact Dell, to youneed When NOTE: To contact Dell electronically, you Dell Contacting 128 • • •www.dell.com including Premier, Platinum, and Gold customers) healthcare, government, customers, andmedium/large business premiersupport.dell.com support.dell.com Toll-free numberswithin areforuse Appendix (technicalsupport) (technical support (technical support foreducational, can access the following websites: access the following can contact alocal or an international the electronic addresses, telephone owing table. If you need assistance assistance you need If table. owing the country for which they are thecountry www.dell.com | support.dell.com 559 889 339 385 312 341 and 129 Area Codes, Local Numbers, Local toll-free: 1-800-060- Appendix Toll-Free Numbers Toll-Free Area, Website and E-Mail Address Website Department Department Name or Service E-mail (Australia): E-mail (Australia): [email protected] Zealand):E-mail (New [email protected] Home and Small Business Business and Government toll-free: 1-800-633- 1-300-65-55-33 Preferred Accounts Division Accounts Division Preferred (PAD) Customer CareCorporate Sales SalesTransaction Fax toll-free: 1-800-819- toll-free: 1-800-808- toll-free: 1-800-808- toll-free: 1-800-818- 61 2 0011 Country (City) International Code Access Country Code City Code Australia (Sydney) Australia International Access Code: Country Code: City Code: www.dell.com | support.dell.com City Code: City Country Code: Code: International Access Belgium (Brussels) Code: City Country Code: Code: International Access Austria (Vienna) Code City Code Country Access Code International (City) Country 130 00 900 Appendix 2 1 32 43 a 2419 99 92 481 02 00 91 481 02 00 91 481 02 19 91 481 02 88 92 481 02 Switchboard Fax Corporate Sales 00 Customer Care 530 240 0820 Technical Support dell/ support.euro.dell.com/be/fr/email Customers: E-mail forFrench Speaking [email protected] E-mail: Website: Switchboard Technical Support Preferred Accounts/Corporate Support Home/Small BusinessTechnical 49 530 240 0820 Care Customer Preferred Accounts/Corporate 00 530 240 0820 Care Customer Business Home/Small Home/Small BusinessFax Home/Small BusinessSales ell.com tech_support_central_europe@d E-mail: Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.euro.dell.com support.euro.dell.com Area, Toll-Free Numbers Local Numbers, 80205014 530 240 0820 16 530 240 0820 14 530 240 0820 Area Codes, Area 608779 0660 and www.dell.com | support.dell.com and 131 4096 9463 4096 5757 5752 5755 9362 1329 Area Codes, 1 866 440 3355 Local Numbers, Local toll-free: 1-800-847- toll-free: 1-800-326- toll-free: 1-800-847- toll-free: 1-800-387- toll-free: 1-800-387- toll-free: 1-800-387- toll-free: 1-800-247- Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Website: E-mail: [email protected] SupportTechnical Customer CareFaxTechFaxSwitchboard 02 2186 27 27 02 2186 27 11 02 02 2186 2186 02 27 27 2186 28 11 27 14 Customer Care (med./large (med./large Customer Care business, government) Support (Home Technical Business) Sales/Small Support (med./large Technical bus., government) Sales/Small (Home Sales Business) Salesbus., (med./large government) Sales & Extended Parts Spare Sales Service TechFax (Home Customer Care Business) Sales/Small toll-free: 1-800-950- Online Order Status: Online Order www.dell.ca/ostatus (automated technical AutoTech support) 420 2 00 011 Czech Republic Republic Czech (Prague) International Access Code: Country Code: City Code: Country (City) International Code Access Country Code City Code Canada (North York, Ontario) International Access Code: www.dell.com | support.dell.com City Code City Code Country Access Code International (City) Country Country Code: Code: International Access (Copenhagen) Denmark 132 00 Appendix 45

wthor Rltoa)38 1200 1201 3287 3287 Business) Fax Switchboard (Home/Small 0182 7023 Business) Switchboard (Home/Small 0184 7023 Fax Switchboard (Relational) Switchboard (Relational) Care Customer Business Home/Small Customer Care (Relational) Technical Support [email protected] (servers): Support E-mail [email protected] computers): (desktop Support E-mail [email protected] computers): (portable Support E-mail Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.euro.dell.com Area, Toll-Free Numbers Local Numbers, Area Codes, Area 275001 3287 5000 3287 5505 3287 and www.dell.com | support.dell.com and 133 Area Codes, 09 693 791 94 Local Numbers, Local Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Website: E-mail: [email protected] E-mail Support (servers): [email protected] SupportTechnical Fax Support Technical Customer CareRelational Customer Home/Small Business Care FaxSwitchboard 09 09 253 09 253 313 253 313 81 313 60 38 09 253 313 00 09 253 313 99 358 9 990 City Code: City Code: Country (City) International Code Access Country Code City Code (Helsinki) Finland International Access Code: Country Code: www.dell.com | support.dell.com City Codes: Codes: City Country Code: Code: International Access (Montpellier) France (Paris) Code City Code Country Access Code International (City) Country 134 00 Appendix (1) (4) (1) 33 a 0155947101 0155947100 339 338 0825 0155947100 701 0825004 719 004 0825 700 004 0825 Fax Sales Switchboard Customer Care 01 40 75 99 04 Technical Support 833 823 0825 Corporate Fax(calls fromoutsideofFrance) 270 387 0825 Fax Sales of France) Switchboard outside from (calls 700 004 Switchboard 0825 Customer Care Technical Support Home andSmallBusiness dell/ support.euro.dell.com/fr/fr/email E-mail: Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and

support.euro.dell.com Area, Toll-Free Numbers Local Numbers, 49 54 00 40 75 99 04 Area Codes, Area and www.dell.com | support.dell.com and 135 Area Codes, 0180-5-224400 06103 766-9420 Local Numbers, Local Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Website: E-mail: tech_support_central_europe@d ell.com SupportTechnical Customer Home/Small Business Care CareCustomer Segment Global Accounts Customer Preferred Care 06103 766-9570 Care Customer Accounts Large 06103 766-7200 Customer Care Accounts Public Switchboard 06103 766-9560 Website: 06103 766-9555 E-mail: support.euro.dell.com/gr/en/email dell/ Support Technical Support Gold Technical Switchboard 06103 766-7000 SalesFax 08844140083 080044149518 2108129800 2108129800 2108129812 49 6103 00 City Code: City Code: Greece International Access 00 Code: 30 Code: Country Germany (Langen) International Access Code: Country Code: Country (City) International Code Access Country Code City Code www.dell.com | support.dell.com City Code: City Country Code: Code: International Access Ireland (Cherrywood) Code City Code Country Access Code International (City) Country 136 16 Appendix 1 353 wthor 1244444 204 01 0103 204 01 4444 204 01 4000 907 0870 Switchboard Fax/SalesFax 982 200 1850 only) within U.K. U.K. Sales (dial Ireland Sales only) within U.K. Care (dial Customer Corporate 4014 204 4014 01 204 01 Corporate Customer Care U.K. only) U.K. CustomerCarewithin (dial 543 543 1850 Small Business Customer Care Home UserCustomer Care only) within U.K. U.K. Technical Support(dial Ireland Technical Support [email protected] E-mail: Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.euro.dell.com Area, Toll-Free Numbers Local Numbers, 80974499 907 0870 0010 906 0870 0800 908 0870 Area Codes, Area and www.dell.com | support.dell.com and 137 Area Codes, Local Numbers, Local Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com

Website and E-Mail Address Website Department Department Name or Service support.euro.dell.com/it/it/email dell/ Business Home and Small SupportTechnical Customer CareFaxSwitchboardCorporate SupportTechnical 02Customer Care 577 826 90 Fax 02 696Switchboard 821 14 02 696 821 12 02 577 826 90 02 696 821 13 02 577 825 55 02 577 821 02 575 035 30 Website: E-mail: 39 02 00 Country (City) International Code Access Country Code City Code City Code: Italy (Milan) Italy International Access Code: Country Code: www.dell.com | support.dell.com City Code: City Country Code: Code: International Access Japan (Kawasaki) Code City Code Country Access Code International (City) Country 138 001 44 Appendix 81 wthor 044-556-4300 044-556-1760 044-556-3469 Switchboard Individual User Global Segment Japan and medicalinstitutions) agencies, educational institutions, 044-556-4240 Public(government Sales (over 3500 employees) LargeAccounts Corporate Sales 044-556-3490 (over 400employees) Preferred AccountsDivision Sales employees) Sales Division(upto400Business Customer Care Service 24-Hour Automated Order Faxbox Service and Latitude) Precision,Japan (Dell OptiPlex, Technical Supportof outside Latitude™) Precision™, OptiPlex™, and Technical (Dell Support Inspiron) Japan (Dimensionand Technical Supportof outside Inspiron™) and Technical (Dimension™ Support Japan (servers) toll-free:0120-198- Technical Supportof outside Technical Support (servers) Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.jp.dell.com Area, Toll-Free Numbers toll-free: 0120-198- toll-free:0120-198- Local Numbers, 81-44-556-3894 81-44-520-1435 81-44-556-4162 044-556-1469 044-556-3430 044-556-3433 044-556-1465 044-556-3801 Area Codes, Area and 226 498 433 www.dell.com | support.dell.com and 139 3800 3600 3800 3420808075 02 481 91 00 02 481 91 19 604 633 4949 Area Codes, Local Numbers, Local free: 1 800 888 298 free: 1 800 888 202 free: 1 800 888 213 toll-free: 080016884 Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Sales Customer Service (Seoul, Korea) 080-200- toll-free: (Penang, Customer Service Malaysia) toll-free: 080-200- Technical SupportTechnical toll-free: 080-200- FaxSwitchboardWebsite: E-mail: [email protected] Support (Brussels, Technical Belgium) Sales Home/Small Business (Brussels, Belgium) 2194-6000 2194-6202 Corporate Sales (Brussels, Belgium) Customer ServiceTransaction SalesCorporate Sales 04 633 4949 toll- toll- Customer Care (Brussels, Customer Care Belgium) (Brussels, Belgium)Fax (Brussels, Belgium)Switchboard SupportTechnical 02 481 91 00 02 481 92 99 toll- 82 352 60 2 4 00 001 00 City Code: City Code: Luxembourg International Access Code: Country Code: Korea (Seoul)Korea International Access Code: Country Code: Malaysia (Penang) International Access Code: Country Code: City Code: Country (City) International Code Access Country Code City Code www.dell.com | support.dell.com Netherlands Antilles Netherlands Country Code: Code: International Access Mexico Code City Code Country Access Code International (City) Country 140 00 Appendix 52 an50-81-8800 001-800-882-1519 50-81-8800 001-877-384-8979 General Support Main Customer Service 001-877-384-8979 Sales Customer Technical Support Department Name or Service Service or Name Department WebsiteAddress E-Mail and Area, or 001-877-269-3383 or 001-877-269-3383 Toll-Free Numbers or 01-800-888-3355 or 01-800-888-3355 Local Numbers, Area Codes, Area and www.dell.com | support.dell.com and 141 Area Codes, 020 674 42 00 Local Numbers, Local Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Website: Support): E-mail (Technical (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected] (OptiPlex): [email protected] (Dell Precision): [email protected] m SupportTechnical Support FaxTechnical Customer Home/Small Business Care Customer CareRelational SalesHome/Small Business SalesRelational 020 020 674 674 47 45 66 00 Home/Small Business Sales Fax Sales Relational Fax 020 674 4325 020 674Switchboard 55 00 020 674 FaxSwitchboard 47 75 020 674 50 00 020 674 47 50 020 020 674 674 47 50 50 00 31 20 00 City Code: City Code: Netherlands Netherlands (Amsterdam) International Access Code: Country Code: Country (City) International Code Access Country Code City Code www.dell.com | support.dell.com Country Code: Code: International Access Norway (Lysaker) Country Code: Code: International Access Zealand New Code City Code Country Access Code International (City) Country 142 00 00 Appendix 47 64 wthor 7 16800 16865 671 671 16882 671 17514 671 Fax Switchboard Switchboard Care Customer Business Home/Small Care Relational Customer 566 441 0800 Technical Support 567 441 0800 [email protected] (servers): Support E-mail [email protected] computers): (desktop Support E-mail [email protected] computers): 617 444 0800 (portable Support E-mail 255 446 0800 Website: Fax Sales Government and Business Home and Small Business [email protected] (Australia): E-mail [email protected] Zealand): (New E-mail Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.euro.dell.com Area, Toll-Free Numbers Local Numbers, Area Codes, Area 23162298 and www.dell.com | support.dell.com and 143 6044949 633 Area Codes, Local Numbers, Local free: 800 6011 051 free: 800 6011 054 free: 800 6011 053 Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Website: E-mail: support.euro.dell.com/es/es/email dell/ Business Home and Small SupportTechnical Customer CareSalesSwitchboardFaxCorporate SupportTechnical 902 100 130 Customer CareSwitchboard 902 118 540 Fax 902 118 541 902 118 541 902 100 130 902 902 118 118 539 546 91 722 92 00 91 722 95 83 Customer Service (Penang, (Penang, Customer Service Malaysia) Corporate Sales toll- Technical SupportTechnical Transaction Sales toll- toll- 34 65 91 00 005 City Code: City Code: Spain (Madrid) International Access Code: Country Code: Country (City) International Code Access Country Code City Code Singapore (Singapore) International Access Code: Country Code: www.dell.com | support.dell.com City Code: City Country Code: Code: International Access Vasby) Sweden (Upplands Code City Code Country Access Code International (City) Country 144 00 Appendix 8 46 ae 8500 185 05 590 08 594 05 590 08 Sales 199 05 590 08 642 Fax Technical Support 05 590 08 Support (EPP) Employee Purchase Program Care Customer Business Home/Small Care Relational Customer Technical Support [email protected] Servers: for Support E-mail [email protected] OptiPlex: for Support E-mail [email protected] Inspiron: Latitudeand for Support E-mail [email protected] E-mail: Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.euro.dell.com Area, Toll-Free Numbers Local Numbers, 8577 527 70 587 08 Area Codes, Area 0101 44 14 140 20 and www.dell.com | support.dell.com and 145 3355 0844 811 411 0848 802 202 Area Codes, Local Numbers, Local Appendix Toll-Free Numbers Toll-Free Area, support.euro.dell.com Website and E-Mail Address Website Department Department Name or Service Website: E-mail: [email protected] HSB E-mail for French-speaking Customers: and Corporate support.euro.dell.com/ch/fr/email dell/ and Support (Home Technical Small Business) (Corporate) Support Technical Small and (Home Customer Care Business) (Corporate)Customer Care 0844 822 844 FaxSwitchboardGeneral Support 0848 821 721 toll-free: 1-866-540- 022 799 01 01 022 799 01 90 41 22 00 Country (City) International Code Access Country Code City Code City Code: and Caicos Turks Islands Switzerland (Geneva) Switzerland International Access Code: Country Code: www.dell.com | support.dell.com City Code: City Country Code: Code: International Access (Bracknell) U.K. Code City Code Country Access Code International (City) Country 146 00 Appendix 1344 44 oprt/ulcSco ae 14 6 456 860 194 01344 373 01344 4000 907 0870 Corporate/PublicSales Sector Home and Small Business Sales Care Health Customer Care Customer GovernmentLocal Education & 185 373 01344 Care Central Government Customer employees) Customer Care Preferred Accounts (500–5000 Corporate Customer Care 186 373 01344 Care Customer Home and Small Business Global Accounts Customer Care general) and Technical (direct/PAD Support employees]) Accounts/PAD [1000+ (Corporate/Preferred Technical Support [email protected] E-mail: support.euro.dell.com/uk/en/ECare/Form/Home.asp Care website: Customer Website: Department Name or Service Service or Name Department WebsiteAddress E-Mail and support.euro.dell.com Area, Toll-Free Numbers Local Numbers, 14 7 199 373 01344 193 373 01344 0010 906 0870 0010 906 0870 0800 908 0870 0500 908 0870 Area Codes, Area and www.dell.com | support.dell.com net and 147 9014 9362 9896 9897 8133 3355 2210 8965 8133 7298 Area Codes, (1-877-335-5638) Local Numbers, Local toll-free: 1-800-247- toll-free: 1-800-695- toll-free: 1-800-283- toll-free: 1-800-822- toll-free: 1-800-695- Appendix Toll-Free Numbers Toll-Free Area, (Home and Home Office) (government, education, and healthcare) Website and E-Mail Address Website Department Department Name or Service Technical Support Technical toll-free: 1-800-624- AutoTech (portable (portable and desktop AutoTech computers) Consumer Customer Service Service and DellNet™ Support toll-free: 1-877-Dell- toll-free: 1-800-624- Services website: Financial www.dellfinancialservices.com Services (lease/loans)Financial toll-free: 1-877-577- Services (Dell Preferred Financial Accounts [DPA]) Business Customer Service and Technical Support Program Employee Purchase (EPP) Customers Support Technical Projectors Public toll-free: 1-877-459- Automated Order-Status Service Order-Status Automated toll-free: 1-800-433- Program Employee Purchase (EPP) Customers 1 011 U.S.A. (Austin, Texas) U.S.A. (Austin, International Access Code: Country Code: Country (City) International Code Access Country Code City Code www.dell.com | support.dell.com City Code City Code Country Access Code International (City) Country 148 Appendix a olfe:1-800-727- toll-free: of-Hearing, or Speech-Impaired fortheDeaf, Hard-Dell Services 1-800-357- toll-free: Fax Sales Warranty Serviceand Extended Spare Parts Sales 1-800-671- 1-800-289- toll-free: toll-free: SoftwarePeripherals and Sales refurbished computers) Dell OutletStore (Dell Dell Sales Customers (EPP) Employee Purchase Program Support Service andTechnicalCustomer Department Name or Service Service or Name Department WebsiteAddress E-Mail and Area, Toll-Free Numbers olfe:1-800-247- toll-free: 1-888-798- toll-free: 1-800-234- toll-free: 1-800-456- toll-free: o olfe:1-800- or toll-free: Local Numbers, (1-877-335-5889) olfe:1-877- toll-free: Area Codes, Area DELLTTY 879-3355 8320 4618 3355 3355 7561 3355 1490 3355 and www.dell.com | support.dell.com 149 ng sections describeng sections e Caribbean,and the d warranties and return policy and return d warranties ts and accessories ts and rts, or components supplied by not Dell ation system, third-party software, or the software, ation system, third-party e, misuse, or problems with electricalmisuse, or e, ions or failure to perform preventive to perform preventive or failure ions and software added to the Dell-branded software and or invoice. The followi er Direct produc er Direct rials and workmanship in your—our end-user end-user your—our in workmanship and rials Latin America and th Service Tags or serial numbers or serial Tags Service policy for the U.S., the limite U.S., policy for the the warranty for the U.S. Canada. for the U.S. and warranty has not received payment not received has ® Limited Warranties and Return Policy Return and Warranties Limited and Celeron and ® power maintenance hardware products through our factory-integr our through products hardware reloading of software ––authorized by Dell not Servicing – Usage that is with product instructions in accordance not product to follow the instruct Failure – caused by using accessories,pa Problems – External causes such as accident, abus Pentium ® • with missing or altered Products •for which Dell Products • systemincluding the operating Software, •Solution Provid Non-Dell-branded and • from: result that Problems for Canada,forguarantee the manufacturer for Intel the limited warranties and return for Dell-Branded Hardware Products Limited Warranty (U.S. Only) What is covered by this limited warranty? This limited warranty covers defects in mate products,customer's—Dell-branded including Dell-branded hardware peripheral products. limited warranty? What is not covered by this This limited warranty does not cover: Limited Warranties and Return Policy Return and Warranties Limited 90-day, a either with come Canada or the U.S. in purchased products hardware Dell-branded determine which warranty came with To or 4-year limited warranty. 3-year, 2-year, 1-year, slip packing your see product(s), hardware your www.dell.com | support.dell.com warranties, at its discretion,an its but at warranties, oflimited theavailability change Dell may parts. any or product repair or replace awarranted sliporinvoic ofthepacking begins onthedate for Dell lamps onthe warranty exceptwarranty thelimited that period time the for limited warrantylasts This last? warranty How long doesthislimited OR EXCLUSION MAY NOTAPPLY TOYOU. INCIDENTAL ORCONSEQUENTIAL DAMAGES, SOTHE ABOVE LIMITATION SOME STATES DO NOT ALLOW THE AMOUNT FORWHICH WEARERESPONSIBLE. PRODUCT THAT IS THESUBJECTOFACLAIM. THISIS THEMAXIMUM LIABILITY WILLBE NOMORE THAN AVAILABLE LOSTDATA FOR USE,OR FOR LOSTSOFTWARE. OR OUR PARTY CLAIMS AGAINST YOU DA FOR DAMAGES, INCLUDING, WITHOUTLIMI THIS LIMITEDWARRANTY CONSEQUENTIAL ORFOR ORINCIDENTAL WE DONOTACCEPT LIABILITYBEYOND LIMITATION MAY NOT APPLY TOYOU. LIMITATIONS ONHOWLONGANIMPLIED WARRANTY LASTS, SOTHIS WARRANTY SOME PERIOD HAS EXPIRED. STATES DONOTALLOW WILL IMPLIED, APPLY OR EXPRESS WHETHER THELIMITED AFTER REFLECTED ONYOUR PACKING INVOICE. SLIPOR WARRANTIES, NO LIMITED INTIMETO MERCHANTABILITY FITNESS AND FORAPARTICULAR ARE PURPOSE, NOT LIMITEDTOANYIMPLIEDWA WARRANTIES IMPLIED AND EXPRESS REPLACEMENT ASSET FORTH INTHISWARRANTY STATEMENT. ALL MALFUNCITONS ANDDEFECTS INHARD JURISDICTION TOJURISDICTION). HAVE VARY WHICH RIGHTS OTHER STATE FROM STATE TO (OR WARRANTYTHIS YOU GIVES YOU RIGHTS,AND LEGAL SPECIFIC MAY ALSO 150 Limited Warranties and Return Policy THE TERMOF LIMITEDWARRANTY PERIOD -branded projectors lastsonly projectors -branded on Dell-branded batteries last batteries Dell-branded on y changes will not be retroactive.not be will y changes DELL'S RESPONSIBILITY FOR FOR RESPONSIBILITY DELL'S RRANTIES ANDCONDITIONS OF EXCLUSION OR LIMITATION OF THE AMOUNTYOU PAID FORTHE MAGES, NOT BEING FORPRODUCTS FOR THEPRODUCT,FOR INCLUDING BUT e. The warranty period is not extended if we extended if period isnot warranty The e. indicated on your packing slip or invoice, sliporinvoice, your packing on indicated TATION, ANYLIABILTY FORTHIRD- THE REMEDIES PROVIDED FORIN REMEDIES THE WARE ISLIMITEDTOREPAIR AND 90 days. The limited warranty warranty 90 days. Thelimited s only 1 year and the limited andthe s only 1year www.dell.com | support.dell.com 151 ent productsent to you. original or equivalent ories). Otherwise,we sted in the following the first year of all other 1-888-363-5150 p. If we are not able to repair the product, not able to repair p. If we are oducts to us in their their oducts to us in nty and the first year of all other limited and nty the repaired or replacem the repaired the shipment or accept the risk if the product the the shipmentriskif or accept the d under this warranty, we will notify you and d under this warranty, S. possessions and territ Material Authorization Number for you to you Number for Material Authorization the relevant number li the relevant are available are to you on a fee basis. 90-day limited warranty and Limited Warranties and Return Policy Return and Warranties Limited to you freight collect. to you freight During the 90 days of the the of days 90 the During Dell-Branded Memory Individual Home Consumers who purchased Program: Purchase an Employee through ServiceSupport and Customer Technical Customers: Commercial Business Small and Home ServiceSupport and Customer Technical Customers, Commercial Large, or Global Medium, Healthcare Customers, Resellers and Value-Added 1-800-822-8965 (VARs): Service Support and Customer Technical 1-800-456-3355 Customers: Education and Government Service Support and Customer Technical 1-800-822-8965 1-800-234-1490 IndividualHome Consumers: SupportTechnical Customer Service U.S. Only 1-800-624-9896 1-800-624-9897 We will pay to shipor replaced products the repaired to you if you useWe inan address the Rico and U. Puerto United States (excluding If we determine that the product is not covere that alternatives service of you inform will ship the product we will replace it with a comparable product that is new or refurbished. or refurbished. new is that product a comparable with it replace will we Return a issue we will us, contact you When themustpr return You include with your return. limited warranties, we will repair any Dell-branded products to returned hardware us that or workmanshiin materials to be defective prove packaging, shipping prepay insurecharges, and What will Dell do? warra limited the 90 days of the 90-day During warranties: will return is or damagedlost in shipment. We table. Please also have your Dell Service Tag or number order available. table. Please also have your Dell ServiceTag What do I do if I need warranty service? do if I need warranty What do I please call us the warrantyBefore at expires, www.dell.com | support.dell.com Puerto Rico and U.S. possession (excluding States United address the We an in use you if you to part the to ship pay will part. that standard for price receive the original part within 30 wewi 30 days, part within receive original the other storage device(s) inthe product(s). We data. are not responsible for lost orcorrupted NOTE: us. to part replaced the returning in use your collect. We will also include may not be transferred. not Youmay recordmay your the recordsand system withus thetransfer transferre be may warranties onsystems Limited I transferthelimitedwarranty? May repairedparts removed from owns all bought. Dell products. aresystems remaining coveredthe period for customer. areand systems an inspected All parts returned been have that to parts orsystems repairsreplacementin building and an parts Werefurbished va by usenewand made parts myproduct? youfix How will for contract that to refer please throughIf you purchasedcontractservice usa service agreement. Please refer tothat cont the of terms the under you to provided be will Dell, service is with contract service If your contract? What ifIpurchasedaservice after we within 30days us to part the original charge not will replacementbut we for part, you youWhencontactwill us, require we avalid cr be replaced. to needs agree it that we if parts, refurbished or new with part defective any During theremaining years: data; lostorcorrupted information; Cards. We arenot responsiblefor any ofyour confidential,proprietary, orpersonal proprietary, orpersonal and removable information media such asfloppy disks, CDs, orPC drive(s) and any otherstorage device(s) in NOTE: 152 • If youare If Individual an • www.dell.com/us/en/dhs/to Before you replace parts, make sure to back up the data on the hard drive(s) and any Before youship the product(s) to us, make sure to backup the data onthe hard Limited Warranties and Return Policy For of the period remaining the a prepaid shipping container with each replacement part for replacement prepaid containerwitheach a shipping Home Consumer, Home go to details on howtoobtain service. s and territories). Ot territories). s and pics/sbtopic_015_ccare.htm or damaged or lost removable media. the product(s). Remove theproduct(s). confidential, any . The limited warranty on Dell-branded memory memory limitedwarrantyonDell-branded . The ract for details on how to obtain service. obtain how to details on for ract Dell, some of which were never used by a by used were never which of some Dell, d systems. Refurbished parts and systems are systems parts and Refurbished systems. d transfer by going to Dell's website: website: Dell's to going by transfer of the limited warranty for the product you product the for warranty limited of the ll charge toyour credit ship the replacement part thereplacement part ship rious manufacturers in performing warranty rious manufacturers warranty inperforming with one of our third-pa of one our with edit card number at the time yourequest time a the card at edit number d if the current ownership of transfers owner d tested for quality. for d tested parts and Replacement the replacement part as long as you return as you as long part replacement the herwise, we will ship the part freight thepart wewillship herwise, limited warranty,limited wewillreplace

card the then-current rty service providers, providers, service rty to you. If we do not not do Ifwe you. to www.dell.com | support.dell.com 153

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thin 30 days from order to return the to return order to Dell in their original slip or invoice. To return return slip or invoice. To able to the product you want to to want you product the to able not available for Dellfor not available | EMC may be returned wi may be returned erals division by customers of our Small erals division policy applies to nondefective products applies to nondefective policy that has been installed by Dell, you must om Dell. Under this policy, you may return youreturn may omDell. Underthis policy, e, excluding the products listed below, may the products listedbelow, e, excluding server and storage products may be products and parts may hardware be t a fifteen percent fee will (15%) restocking and applicable feesrestocking as follows: the packing slip or invoice. All other — All new hardware, accessories, — All parts,new hardware, and ys of the date that Dell issues the Credit Employee Purchase Program, go to Program, Employee Purchase action" return policy most for products thataction" return randed Hardware Products and Parts randed Hardware Products from Dell for a credit or a refund of from Dell or a thefor arefund credit ucts, or enterprise software. thorization Number in Help" in your customer documentation (or on the packing invoice.or slip btopic_ccare_nav_015_ccare.htm stomer service a to receive Return Credit ) to find the appropriate contact information for cs/sbtopic_015_ccare.htm must also return the products return must also from the date on the packing vision policy return are loss or damage during shipment. Limited Warranties and Return Policy Return and Warranties Limited in policythe return period applic www.dell.com/us/en/biz/topics/s returned within 30 days from the date on 30 days from the date within returned Dell-branded or refurbished reconditioned date 14 days of the within returned reconditioned or refurbished Dell-branded or refurbished reconditioned Consumer who purchased through an www.dell.com/us/en/pub/topi New Hardware Products and Accessories and Products New Hardware its sealed packag still in unopened software be returned within 30 days within 30 be returned return the entire computer. A different return Periph and purchasedDell's Software through and Medium Business divisions. Those products applications software or an operating system operating an or software applications the date on the packing slip or invoice, bu and Satisfaction" Return Policy The "Total or be credit. deducted from any refund di and Peripherals Software storage products, EMC-branded prod Reconditioned or Refurbished Dell-B or Refurbished Reconditioned to • or an Individual a If you Government, Homeare Education, or Healthcare Customer, • • • a Home If go you are Office, Small, Medium, or Global Large, Commercial Customer, packaging, in as-new condition along with any media, documentation, and all other items thatincluded were in the original shipment, shipping prepay charges, and the insure shipment or accept the risk of www.dell.com/us/en/gen/contact.htm obtaining customer assistance. must the ship products to Dell within 5 da You Return Authorization Number. You You Number. Return Authorization If you do not have Internet access, call your or customer representative care call 1-800-624-9897. To return products, e-mail or call Dell cu or call e-mail products, return To with Number Authorization must Return Au obtain a Credit You return. product. See "Contacting Dell" or "Getting to productsDell that you purchased directly purchase price paid, less shipping and handling you—the end-user customer—purchase fr directly "Total Satisfaction" Return Policy (U.S. Only) Policy Satisfaction" Return "Total value our relationship with you and want that sure satisfied you're to make withWe your Satisf purchases. That's why we offer a "Total www.dell.com | support.dell.com EXCLUSIONS ANDLIMITATIONS MAYNOT APPLY TOYOU. WARRANTY FOREGOING THE THEREFORE, LASTS. CONDITION OR WARRANTIES ORCONDITIONS, ORLIMITATIONS AN IMPLIED ONHOWLONG SOME PROVINCESEXCLUSIONTHE DONOTALLOW CERTAINOF IMPLIED PARTICULAR FORA AND FITNESS PURPOSE,STATUTORY OTHERWISE.OR LIMITATION IMPLIEDWARRANTIES AN WARRANTIES EXPRESS OR IMPLIED, INCLUDINGCONDITIONS, AND WITHOUT CONTAINEDIN THISWARRANTY STATEMENT, DISCLAIMSALLOTHER DELL YOUR PACKING WARRANTIESOR INVOICE.EXPRESS FOR THE SLIP EXCEPT STATEMENT, FOR THE TERM OF THEWARRANTY PERIOD REFLECTED ON REPAIRTO AND REPLACEMENT SETFORTH AS WARRANTYTHIS IN LIMITED IS PRODUCT IN DEFECTS AND MALFUNCTIONS FOR RESPONSIBILITY HAVE VARY RIGHTSWHICH OTHER PROVINCE FROM PROVINCE. TO DELL'S WARRANTYTHIS YOUYOU GIVES AND LEGAL RIGHTS, SPECIFIC MAY ALSO not cover:limited warrantydoes This What isnotcoveredbythislimited warranty? hardwarecustomer's—Dell-branded products, mate in defects limited warrantycovers This bythislimitedwarranty? What iscovered (Canada Only) Limited Warranty Terms HardwareProducts Dell-Branded for 154 Problems that result from: • Provid andSolution branded Non-Dell • Products Dell for which ha • Productsaltered withmissingor • Software, including theoperating system • Problems causedbyusingaccessories, pa – Failure instructio tofollowtheproduct notinaccordance instructions withproduct is that Usage – Servicing not authorized byDell – – abus accident, as such causes External – software hardwarethrough our factory-inte products Limited Warranties and Return Policy maintenance maintenance power s notreceived payment Service Tags orserialnumbers rials and workmanship in your—our end-user er Direct andaccessories er products D CONDITIONS OF MERCHANTABILITY including Dell-branded peripheral products. and software totheDell-branded added gration system, or the reloadingthe or ofthe system, gration e, or misuse, problems withelectrical ns or failure toperform preventive rts, or components not supplied by Dell by notsupplied orcomponents rts, www.dell.com | support.dell.com 155 s only 1 years only the and limited t be (that is, the retroactive 90 days. The limited warrantylimited The days. 90 indicated on your packing slip or invoice, e. The warranty period is not if extended we CLAIM. THIS IS THE MAXIMUM AMOUNT THE MAXIMUM AMOUNT IS CLAIM. THIS CONSEQUENTIAL DAMAGES, SO THE SO THE CONSEQUENTIAL DAMAGES, purchase will apply to your purchase). on Dell-branded batteries last -branded projectors lasts only scretion, anybut changes will no scretion, Limited Warranties and Return Policy Return and Warranties Limited repair or a warranted replace repair product or any parts. Dell may change the terms and availability of limited warranties, at its di warranty terms in place at the time of FOR WHICH WE ARE RESPONSIBLE. OF DO NOT ALLOWOR SOMELIMITATION THE PROVINCES EXCLUSION OR INCIDENTAL, SPECIAL, INDIRECT, warrantylong does this limited last? How This limited warranty lasts for the time period begins on the date of the packing slip or invoic WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THE REMEDIES PROVIDED BEYOND LIABILITY WE DO ACCEPT NOT CONSEQUENTIAL, OR FOR SPECIAL, INDIRECT, STATEMENT THIS WARRANTY ANY LIABILTY LIMITATION, WITHOUT INCLUDING, DAMAGES, OR INCIDENTAL FOR PRODUCTS NOT FOR DAMAGES, CLAIMS AGAINST YOU FOR THIRD-PARTY OUR LOST OR SOFTWARE. USE, FOR OR FOR LOST DATA BEING AVAILABLE FOR THE PAID WILL LIABILITY BE AMOUNT YOU NO MORE THAN THE IS THE SUBJECTA OF PRODUCT THAT YOU. TO NOT APPLY MAY OR EXCLUSION LIMITATION ABOVE that the limited warranty except warranty on the lamps for Dell www.dell.com | support.dell.com is lost or damaged in shipment. Weshipment. in lost ordamaged is willreturn and charges, insure prepay shipping packaging, warranties: During the90daysof90-daylimited warra What willDelldo? TagDell Service your have also Please table. available. order number or expires,at Before thewarranty us call please What doIifneedwarrantyservice? include with your return.include withyour You return pr must the When you contact us, we will issue a Return we will replaceit with acomparable product thatisnew orrefurbished. prove to bedefective in materials or workmanshi that us hardware returned to products Dell-branded any repair will we warranties, limited Otherwise, wewill ship thepr We toshiptherepairedwill pay or replaced toyou products if address use an you inCanada. inform you of service alternatives that that are alternatives to inform youofservice you on available a fee basis. coveredproblem isnotIf wedeterminethe that warranty, underthis wewill notify you and 156 utmrSrie1-800-326-9463 (Extension 1-800-387-5757 1-800-326-9463 1-800-387-5757 Memory Dell-Branded Service Customer Technical Support Employee Purc an through purchased who Consumers Home Individual or Customers, orEducation Government Service Customer 1-800-847-4096 Technical Support Value-Added and Customers; Resellers (VARs): Healthcare and Education, Government, Customers; Commercial Global and Large, Medium, Technicaland Customer Support Service Customers: Business Small and Home Office Consumers; Home Individual Limited Warranties and Return Policy During the90days ofthe90-daylimited hase Program: hase oduct toyoufreightcollect. the relevant listedin number the following Material Authorization Material for Number you to the shipment or accept the risk the oraccept if risk the shipment the product the repairedor replacem nty and thefirstyearofallotherlimited oducts tousin their p. If wearep. torepair notable product, the warranty and the first year of all other ofall firstyear the and warranty Consumers) Individual for 8221 1-888-363-5150 Canada Only original or equivalent equivalent or original ent products to you. toyou. ent products www.dell.com | support.dell.com 157 Wewill replace to you. If we do not Dell-branded memory or by calling Customer Care at 1-800- at Care Customer calling by or the replacement part as long as you return d tested for quality. Replacement parts and d tested for quality. d if the current owner transfersof ownershipthe current d if edit card numberedit at card the a time you request rious manufacturers in performing warrantyrious manufacturers ship part the replacement of the limited warranty for the product you for details on how to obtain service. obtainon how to Dell's for details transfer by going to Dell’s website: The limited warranty on Dell, some of which never were used by a the product(s). Remove any confidential, the product(s). Remove www.dell.ca www.dell.ca ude a prepaid shipping container with each each with container shipping prepaid a ude or damaged or lost removable media. media. removable lost or or damaged ion, removable media, such as floppy disks, CDs, or PC Limited Warranties and Return Policy Return and Warranties Limited Before you ship the product(s) to us, make sure to back up the data on the hard hard on the data the back up to sure make us, to product(s) the you ship Before Before you replace parts, make sure to back up the data on the hard drive(s) and any any and drive(s) hard the on data the up back to sure make replace parts, you Before replacement replacement part for your use in returning the replaced part to us. NOTE: or corrupted lost for responsible not are data. We product(s). in the device(s) storage other any defective part with new or refurbished parts, if we that it agree needs to be replaced. cr a valid we require us, will contact When you for you not charge will we part, but replacement the original part to us within 30 days after we then-current the the original card within to yourreceive partcredit days, 30charge will we price for standard that part. will pay to ship the part to you if you use We anin address Canada. Otherwise, we will ship will also incl collect.the part We freight parts and and in building systems.repairs replacement Refurbished parts and systems are parts or systems to that have been returned Limited on systems warranties may be transferre Cards. We are not responsible of confidential, proprietaryfor any responsible your are not personal or We Cards. information; lost or corrupted data; During remaining the the years following first year of all limited warranties: service contracts can be found online at service third-party our of one with contract service a us through purchased you If 847-4096. providers, please to that refer contract (mailed to you with your packing slip or invoice) for details on how to obtain service. will you fix my product? How parts made use new and by va refurbished We All parts inspected and systems an are customer. for period the covered remaining systems are bought. Dell owns all products.parts from removed repaired May I transfer the limited warranty? the transfer with us. systemand records the proprietary informat personal or What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the contract to that refer Pleaseservice contract. your may record may You not transferred. be NOTE: in device(s) storage any other and drive(s) www.dell.com | support.dell.com prohibited bylaw.prohibited If areyou an organizati fifteen to a be subject will and or invoice slip refundcredit or willinclude not any shipping and handling charges shownyour on packing creditrefund of or a for invoice or slip packing returnto youmay from Dell, them products are an you If price. purchase return may you Dell, from directly youreceive after 30 days to them toDellup products new bought who customer end-user an are you If "Total Return Satisfaction" Policy (Canada Only) or 1-800-326-9463 (Corporate Commer Dell call access, If youdo Internet not have policy (see the following sect those products,please instead refer toDell's through purchased toproducts apply not does The "Total Satisfaction" Return in been included have may returned, mustbe system whole Dell, the by refundcredit or only,or op either application returned mustbe wi product included witha manu the of all and condition, unop or CD(s)is containing thefloppydisk(s) Youshipment. package sealed the if credita refundreturn only or software for may chargesshipping insure and th issues theCreditthat Dell Return date expects returnyou to in toDell theproducts Number. Authorization CreditReturn To credit,Dell or refund your of expedite process the To Dell must returncall Cust you products, policy. this by specified than agreementagreementthe contain may withDell, 158 For Canada-purchased computers (in-country • Forout-of-country transfers(outsideof • www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm www.dell.ca/ca/en/gen/topics/se toanother,customer to go Limited Warranties and Return Policy the original shipment. shipment. original the end-user customer who end-usercustomer bought reconditionedrefurbished or ion, "DellSoftware andPeripherals (CanadaOnly)"). e shipment or accept therisk e shipmentor accept als, floppy disk(s), CD(s), power cables, and other items other items and cables, power CD(s), disk(s), floppy als, Policy does not apply to Dell | EMC storage products. Italso products. EMC storage | Policy toDell apply doesnot gtopic_ccare_nav Authorization Number.You also prepay must cial or Government customers). orGovernment cial on that boughton that thepr at 1-800-847-4096 (Home Consumer customers) omer Service at1-800-847-4096 toreceive a them a for refund them or credit oftheproduct Software and Peripheral'sSoftware and Dell within 14 days after the date onthe after the within 14days Dell percent (15%) restocking(15%) percent otherwise unless fee, th it. Forth it. wh customers along with any media an media any with along erating systemsoftware installed that has been their original packaging within 5 days of the the product purchase price. In either case, the Ineither the the productpurchase price. case, the original country of purchase), go to to go purchase), of country original the ened. Returned products must be in as-new be in must Returned products ened. Dell's Softwareand Pe different terms for the return ofproducts transfers)andto _013_ccare.htm of loss or damage during damage oflossor oducts under a written under oducts o wanttoreturn, for ripherals di d documentationthat then-current return transfer from one transfer from vision. Forvision. www.dell.com | support.dell.com 159 products (products for sell on the hundreds of sell on the hundreds ftware and peripheralftware product d peripheralproducts, we do not specifically ship the Dell Software and Peripherals ship and Peripherals the Dell Software you have questions about compatibility, we we compatibility, about questions have you ll Software and Peripherals products directly products directly and Peripherals ll Software ll-branded peripheral the manuals, floppy CD(s), power disk(s), all of the products we products are covered by theby warranties covered products are ffer work with any or all of the various models models of the various or all any with ffer work limited warranty to the applies product you acturer's packaging (which must be in as-new acturer's ed products must be in as-new condition, condition, as-new must be in ed products omer Service at 1-800-387-5759 to receive a a to receive 1-800-387-5759 at omer Service ripherals, Dell does not warrant third-party such as monitors, batteries, memory, docking such as monitors, batteries, memory, voice the product and/or documentation that publisher only. Third-party manufacturer manufacturer Third-party publisher only. a product must be returned with it. a product mustbe returned ges, and insure the shipment or ges, and insure accept the risk of loss or already paid. This refund will not paid. will include any Thisalready shipping refund and scriptions of Dell's limited warranties described in are to product. Consult your product documentation for specific specific for documentation product your Consult product. to Limited Warranties and Return Policy Return and Warranties Limited you to contact the third-party so third-party you to contact the damage during damage during shipment. qualifyTo for refund or replacement, return products must be unopened,software and all of with included items other and cables, condition), shipping prepay char Return Policy Policy Return an end-user customer who bought If you are De youproducts may Dell return in andSoftware that as- are Peripherals from a Dell company, new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if for those. responsible are you invoice; or slip packing on your shown charges handling products, youCustcall return must Dell To must You ReturnAuthorization Credit Number. productstheirin backto Dell original manuf Dell-Branded Peripheral Products Dell-Branded Peripheral provideDell does a limited warranty for new De thewhich manufacturer) is listed as Dell Dell Software and Peripherals (Canada Only) (Canada Peripherals and Dell Software Products Peripherals Software and Third-Party pe and of software Similar other to resellers determine which stations, and projectors. To purchased, see the Dell packing slip or in products. Third-party software and peripheral software products. Third-party provided or by the original manufacturer or publisher directly. manufacturer accompanied your product. De warranties vary from product warranty information. information More may also be available from the manufacturer or publisher. an selection of software While Dell offers a wide test or guarantee that all of the products we o If of computers brands different available today. encourage and recommend sections.preceding of Dell computers, nor do we test or guarantee www.dell.com | support.dell.com performing repairsperforming andbuil and reconditio new uses repaired Dell products. removed from be repairedall parts Dell’s expense.or replacedDell’s option, Dellowns at Producdate. purchase original from the 1 year free fromdefectsin and workmanship, materials, any otherseller. contract other from resulting anyrights and/or This Guarantee doesnotimpairoraffectmand consequentialnegligence lossarising from indirect or other any or contracts, or profit of loss for be liable shall affiliates of its any soleandexclusiveend remedyuser’s Dell against or anyof andneitherDell its nor affiliates, law. by extentpermitted the willbe this Guarantee legislation, ofapplicable Intheabsence of place in is given Guarantee this and above, warranty,Dell makes other no stated explicitly as than other like or statement guarantee Rights Limitation andStatutory Dell. by user end tothe provided th with together packaging protective equally fo available is product defective ensurethe that re Dell’s freight toandfrom insurance and Dell defect, warranted ofa diagnosis Upon Otherw softwareused. and peripherals including of the customer, and and ofsymptoms details and addressseller, ofthe name purcha of date indicating purchase, of proof supply always must user end The period. guarantee the within or theCa America Latin in made must be Claims Making aClaim tear. wearand or normal the enduser;or willfuldamage; accidental or actions use,ormaintenance; installation, This Guaranteedoesnot appl Exclusions authorized an or Dell company following provisions that its branded hardware warrants Corporation ("Dell") Dell Computer Guarantee the CaribbeanOnly) 1-Year America End-User andManufacturer Guarantee (Latin 160 Limited Warranties and Return Policy ding replacement products. ding replacement y to defects resulting todefects y from Dell distributor in Latin Amer inLatin distributor Dell , breach of contract, or howsoever.or of contract, , breach pair/replacement center. endusermust The will make arrangements and pay for ground for ground and pay will make arrangements modifications by unauthor by modifications se, model and serial number, andserial model se, address and name e details listed above and the return andthe number above details listed e to the end user in user totheend all other guarantees what guarantees other all configurationof atthetime malfunction, ts for which proper areclaims madewill, at products, purchased by the end user from a from a user end the by purchased products, s concluded by the end user with Dell and/or end userwithDelland/or by the concluded s r collection properly packed in original or or original packed in properly collection r ned parts byvari made atory rights oftheend against atory statutory user ise, Dell may refuse the guarantee claim. refuse theguaranteeclaim. Dell may ise, ribbean by contacting the Dell point of sale point ofsale theDell contacting by ribbean design affecting normal use, for a period of a period for use, normal affecting design : improper or inadequate inadequate or : improper ica or the Caribbean, will be be will Caribbean, the or ica accordance with the the with accordance ous manufacturers in ized third parties or soever,fullest tothe www.dell.com | support.dell.com 161 Limited Warranties and Return Policy Return and Warranties Limited Dell World Trade LP Trade Dell World USA TX 78682, Round Rock, Dell Way, One 72.381.189/0001-10)/ No. (CNPJ Brasil Ltda do Computadores Dell 405 822/0001-40) 03 No. (CNPJ Ltda Commercial do Brasil Dell Belgraf, 400 Industrial Avenida do Sul – RS - Brasil - Eldorado 92990-000 Dell Computer de Chile Ltda Coyancura 2283,Of.302, 3- Piso SantiagoProvidencia, - Chile Dell Computer de Colombia Corporation 603 Oficina 7 #115-33 Carrera Bogota, Colombia Dell Computer de SA de CV Mexico Piso Reforma 11° 2620 - de la Paseo Col. Lomas Altas D.F. México, 11950 www.dell.com | support.dell.com 162 Limited Warranties and Return Policy www.dell.com | support.dell.com 163 Glossary a cable connection. that allows you to access its host that allows you ork covering A LAN a small area. ogram that stores and organizes and organizes ogram that stores aryfor temporary storage area ol — A communication protocol with a software package, username, and and username, package, software a with of CompactFlash cards ofinclude memory CompactFlash cards ces without using A removable card that is used to expand the used to is that expand card A removable view and browse your messages. your view and browse — A port that allows the you to data between transfer — A wireless technology standard for short-range for (10 technology A standard m [30 wireless ft]) CARD

™— A device that allows your handheld device to synchronize with a a with synchronize to device handheld your allows that A device LASH SENSOR dynamic host configuration protoc configuration dynamic host Internet message access protocol — A standard client/server protocol client/server standard — A protocol message access Internet

post office protocol 3 — A standard client/server protocol that allows protocol that client/server standard A 3 — protocol office post F random-access memory — primThe local area — A network computer netw local area remote access server — A type of server that allows users to access a users to access allows of server that type A — access server remote personal information manager — A pr manager information personal — Internet service provider — A company LUETOOTH OMPACT NFRARED ISP — access phone numbers for a fee. numbers for phone access LAN — confined to a is usually building A LAN can be or a few nearby buildings. connected to via telephone LAN over any distance lines and radio waves another (WAN). network to form a wide area PIM — server to connect directly to the Internet, send and receive e-mail, and access and e-mail, receive and send Internet, the to directly connect server to websites. The ISP typically provides you CRADLE Glossary B each recognize to automatically devices allows for enabled devices that networking other. C devi computer and infrared-compatible and wireless cards. and wireless capabilities of a device. Common types power. and run on AC its battery, recharge computer, DHCP — that allows network administrators to manage and automate the assignment the assignment of to manage automate and that allows network administrators network. a in computers to addresses Protocol Internet IMAP — and you can store Using IMAP, that you to access allows your e-mail from a server. on the server. youre-mail browse I program instructions and data. Any information stored in RAM is lost when you in RAM program instructions Any information stored and data. perform a reset. RAS — location. from a network remote your personal information, such as Calendar, Contacts, Inbox, and Tasks. Contacts, Inbox, your such Calendar, as personal information, POP3 — your download you must POP3, Using server. e-mail from a your access you to to systemto your local e-mail RAM — www.dell.com | support.dell.com and receiving SMTPis e-mail. typically coupledwith POP3 or IMAP. — SMTP messages to wireless devices. — SMS handheld digital device or digital camerato yourcomputer. cards are thesizeofapostagestamp. approximately digital cameras,handhelddevices, cell ph wirelessInternet. the devicesaccess — WAP remote users to securely access a network. — VPN together. computer isturnedon,and theydisconnected whilethe also can bedaisy-chained multiport hub that plugsinto yourcomputer. USB devices can be connected and Devices are plugged directly into a 4-pin socket on yourcomputeror into a andcablemodems), broadband devices(DSL as a USB-compatible keyboard, mouse,joys — USB communication protocol in an intranet or extranet. communication language oftheIntern — TCP/IP on yourhandheldcomputer withthefilessynchronize device. your the fileson most updatedfiles fromanotherlocation.location withthe For example,can you SYNCHRONIZATION totransferor computer synchronize files. SYNC SERIAL — SDRAM your devicereside in ROM. after you contents areset.perform Some device.the ROM,unlike by written to cannot bedeletedor RAM,retains its — ROM S that is synchronized with the opti 164 ECURE

CABLE

CONNECTOR D Glossary universal serial bus — A hardwarebus —A universal serial low-speed devicesuch interface fora virtual private networkvirtual privateallows —Asetofcommunication that protocols short message service — A service th A service— short message read-only memory thatstores— Memory andprograms data that wireless applicationprotocol —Astandardization forthat theway simple mail transfer protocol — A typeof usedprotocol forsending IGITAL transmission controlprotocol/Internet protocol — The basic synchronous dynamic random-accessynchronous dynamic — A cable through whichyou can connect ahandheld device toa

CARD — — An automatedone processthatreplacesAn files in the An I/O port oftenused toconnectAn I/Oport devices suchasa — A type of removableA typeof memorycommonlyusedin mal clock speed ofthe microprocessor. et. TCP/IP can also be used asa also be TCP/IP can et. programs essential to theoperationof essentialprograms ones,Secure andotherdevices. Digital tick, scanner,of speakers, set printer, imaging devices, or storagedevices. at is capableof sending short s memory — Atypeof DRAM Index

A books (continued) reading ebooks 92 ActiveSync removing 95 about 57 installing 59 buttons about 28 appointments Calendar 13 scheduling 63 Contacts 13 audio Home 13 Media player 91 Inbox 13 notifications 76 locations 12 AvantGo navigator 13 about 100 power 12 program buttons 31 record 13 B reset 13 scroll dial 13 battery backup 17 charging 18 C main 16 using and installing 15 Calendar about block recognizer 43 62 appointments 63 Bluetooth meeting requests 64 cards 23 command bar settings 55 33 books communicating with other devices library 92 105 Reader 91

Index 165 CompactFlash e-mail (continued) about 23 Inbox 70 installing 23 message list 71 slot 12 organizing 75 computer synchronizing 70 connecting to 19 ethernet connection 108 Contacts Excel about 65 about 86 creating 66 tips 88 finding 66 expansion slots cradle CompactFlash 23 connecting to a computer 19 locations 12 Secure Digital card slot 24

D data F backing up 37 files disconnecting backing up 37 dial-up connection 110 File Explorer 80 from a cable or cradle 110 finding 80 from a network 110 finding and organizing 36 infrared sensor 110 synchronizing 57 drawing finding information 9 creating 48 contacting Dell 128

E H editing help written text 45 ActiveSync Help 111 contacting Dell 128 e-mail finding 111 composing messages 73 Pocket PC Help 9 connecting to a server 71, 111

166 Index I meeting requests creating 64 icons program 32 memory status 30 conserving 99 Inbox microphone about 70 recording a message 50 infrared modem connection 107 using 106 MSN Messenger input panel 40 about 89 setting up 89 Internet working with contacts 90 connecting to 105 My Text Internet Explorer inserting 51 about 97 browsing the web 101 favorite links 100 mobile favorites 98, 100 N navigation bar 33 network K connecting to 105 keyboard Notes soft 42 creating 68 notifications about 76 L letter recognizer 42 P Pocket Outlook M about 62 Media Player Pocket PC about 91 getting started 27

Index 167 pop-up menus 35 recording print-style text voice messages 50 converting written text to 42, 43 reminders. See notifications programs reset accessing 31 button 13 ActiveSync 57 performing 24 adding and removing 77 resources adding programs using finding 9 ActiveSync 78 AvantGo 100 Calendar 62 S Contacts 65 downloading 79 scroll dial 13 Inbox 70 Secure Digital card slot Media Player 91 about 24 MSN Messenger 89 installing cards 24 Notes 68 location 12 Pocket Excel 86 service tag 9, 16 Pocket Internet Explorer 97 Pocket Outlook 62 settings Pocket Word 84 adjusting 53 Reader 91 Connections tab 55 removing 81 Personal tab 54 Start menu 80 System tab 54 Switcher Bar 32 software. See programs Tasks 67 specifications 114 stylus R using 28 writing methods 39 Reader Switcher Bar 32 about 91 features 93 sync cable connecting to a computer 22

168 Index synchronizing V with your computer 19 video Media Player 91 T VPN connection 109 Tasks about 67 W creating 67 warranty 149 text converting written text to Word print-style text 42, 43 about 84 editing 44, 45 writing input panel 40 block recognizer 43 typing 42 converting written text to written 42, 43, 44 print-style text 42, 43 Today screen 28 drawing 48 editing 44 transcriber 43 letter recognizer 42 methods 39 on the screen 44 transcriber 43

Index 169 170 Index