Seniors’ Resource Directory
Revised August 19, 2013
TRILLIUM HEALTH PARTNERS
SENIORS’ HEALTH PROGRAM HEALTH SENIORS’
Primary Business Address Your Address Line 2 Your Address Line 3 Your Address Line 4
Phone: 555-55 5-5555 Fax: 555-555-5555 E-mail: [email protected]
SENIORS’ DIRECTORY
Trillium Health Partners
Sites: Mississauga Hospital Queensway Hospital Credit Valley Hospital
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TABLE OF CONTENTS NOTES Page
Additional Home Services……………………………. 53 Advocacy Services……………………………………. 10 Alternate Private Occupational & Physiotherapy….. 27 Bereavement Services……………………………….. 46 & 47 Caregiver Relief/Respite Care……………………….. 51 & 52 Community Care Access Centres (CCAC)…………. 4 Community Services………………………………….. 20-26 Congregate Dining……………………………………. 50 Continence Program………………………………….. 19 Crisis Resources………………………………………. 11 Day Programs for Seniors……………………………. 28-30 Dental services………………………………………… 48 Emergency Response Systems…………………… 10 Emergency Shelters………………………………… 12 Equipment & A.D.L. Products—Vendors List………. 43 Family Services/Counselling…………………………. 12 Falls Prevention Program…………………………… 19 Financial Aid………………………………………...... 14 Food Banks……………………………………………. 5 & 6 Foot Care & Chiropody Clinics………………………. 31-32 Form Filling Assistance………………………………. 49 General Health Services……………………………… 15 & 16 Home Cleaning Services…………………………… 45 Home Oxygen…………………………………………. 13 Hospice Palliative Care………………………………. 54 Meal Delivery………………………………………….. 50 Multicultural Services…………………………………. 13 Non-Profit Agencies………………………………… 36-37 Pain Management Centres………………………… 39 Private Agencies………………………………………. 33-35 Relocation Services…………………………………… 50 Retirement Homes……………………………………. 7-9 Seniors Apartments & Assisted Living……………… 42
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HOSPICE PALLIATIVE CARE TABLE OF CONTENTS Page NAME PHONE NUMBER Seniors Centres & Clubs……………………………... 38 Dorothy Ley Hospice (Etobicoke) (416) 626-0116 Seniors’ Health Clinic…………………………………. 18 Seniors’ Health Outreach services………………….. 18 Heart House Hospice (Mississauga) (905) 712-8119 Seniors’ Health services……………………………… 18 Seniors Mental Health services……………………… 17 Ian Anderson House (Oakville) (905) 337-8004 Services for Hearing Impairment……………………. 26 McCall Centre (Etobicoke) (416) 259-2573 Special Needs Homes………………………………... 9 Toronto Grace Health Centre (416) 925-2251 x Transportation…………………………………………. 40 & 41 261 Wellspring (905) 257-1988 Provides emotional and psychological support, free of charge, to individuals and families living with cancer (Oakville).
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ADDITIONAL HOME SERVICES Trillium Health Centre promotes optimal health and independence. With these goals in mind, the following AGENCY CITY SERVICES PHONE information has been compiled for client and family use. AVAILABLE NUMBER Med Visit Greater Physician House (416) 631- Disclaimer: This directory is for information only and does not Toronto Call Service 3000 imply a recommendation. There may be other services that area are not listed in the directory and exclusion does not imply a Elder-Help Brampton Friendly visiting (905) 457- lack of endorsement. 6055
Recreational Greater Therapeutic (905) 813-
Respite Toronto recreation tailored to 0336 COMMUNITY CARE ACCESS CENTRES (CCAC) area individual needs
This directory does not include information on long-term care facilities. For this information, and to apply, contact your local Community Care Access Centre.
Role of CCAC:
Answers questions about health concerns or community resources Coordination of in-home services Application to day programs Applications to long term care
Mississauga-Halton CCAC: (905) 855-9090 Mississauga, Oakville, Milton, Georgetown, Halton Hills and South Etobicoke
Central-West CCAC: (905) 796-0040 Central West Toronto, including part of north Etobicoke and north Peel region
Toronto Central CCAC: (416) 506-9888 Toronto area
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CAREGIVER RELIEF/RESPITE CARE (Non-profit) FOOD BANKS
NAME PHONE NAME MAJOR PHONE NUMBER INTERSECTION NUMBER Caregiver Recharge Program (CRP) (905) 281-- Braeburn Albion/Elmhurst, (416) 745-3113
Free caregiver respite service for seniors 4443 Neighbourhood Rexdale Storefront Humber Services for Seniors & (416) 259-4207 place
Disabled Contact: Joyce Compass Market 310 Lakeshore Road (905) 274-9309 2445 Lakeshore Blvd. W, Etobicoke x 234 Food Bank (west of Hurontario) Nonprofit; fee schedule and sliding scale www.thecompass.ca
Located below Bloor, Target: Bloor; Browns Eden Community 3051 Battleford Road (905) 785-3651 Line; Etobicoke Creek, Food Bank (at Winston Churchill) Etobicoke (South)
-day program with Seniors, Breakfast 3185 Unity Drive, program; Lunch program, Unit 2 (at Winston Client emergency response program, Foot Churchill) care – Podiatrist, Friendly visiting, Grass and snow removal, edenfoodbank.org Home help services (light housekeeping), Etobicoke 2152 Kipling Ave. (416) 743-1282 Handy man service, Respite – Care provider Temple (Kipling/Taber) come to the home Salvation Army West Toronto Support Services (416) 653-3535 Daily Bread Food 191 New Toronto (416) 203-0050 Offers assistance to caregivers to continue to Bank Street provide care and support to their loved one, Islington/Lakeshore including respite care, individual or group counselling. The Salvation Steeles/Torbram (905) 451-8840 Army Brampton Community and Family Services Family & Glen Erin/Collegeway (905) 607-2151 Community Services Erin Mills
Food banks continued on next page
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CAREGIVER RELIEF/RESPITE CARE (Non-profit) FOOD BANKS (continued) NAME PHONE NAME MAJOR PHONE NUMBER INTERSECTION NUMBER Alzheimer Society of Peel Nora’s House (905) 278-3667 Family & Vanderbilt/Winston (905) 824-0450 Respite Care for 1-2 weeks for those with Community Churchill Alzheimer’s who do not have complex medical Services needs Meadowvale C.A.N.E.S. (Located in Northern Etobicoke) (416) 743-3892 Family & 3167 Cawthra Rd. (905) 279-3941 Parameters: N- Steeles; Malton, Brampton & Community Woodbridge; S – Bloor; W – 427 Services Homemaking, personal care & transportation Mississauga *fee schedule based on annual income (Family Services) May vary pending funding Malton Food Bank 7060 Airport Rd, (905) 696-9963 Respite, Volunteer visiting maltonfoodbank.org Mississauga Congregate dining room program with supportive housing: Social Worker – every 3rd Wed. of month Society of St. Call for closest location (416) 364-5577 Elder Help – Peel (905) 457-6055 Vincent de Paul & hours of operation Multi-service agency for diverse seniors providing recreational, educational and St. Louise McLaughlin/Queen St. (905) 454-2144 supportive services. Outreach Centre of E.S.S. Support Services (Etobicoke Services (416) 243-0127 Peel for Seniors) St. Mary’s Food 5715 Coopers Ave., (905) 890-0900 Adult Day Services, Bathing Program, Caregiver Bank Coopers Unit 4 (North of Support Groups, Caring Centre, Escorted stmarysfb.com Matheson, east side of Transportation, In-Home Respite Services, Kennedy Road) Information and Referrals, Seniors Lunch St. Mary’s Food 1699 Dundas St. E (905) 238-9008 Program, Supportive Housing Program, Bank Dundas (East of Dixie Rd) Telephone Reassurance, Volunteer Visiting, stmarysfb.com Seniors Exercise Program, Diabetic Clinic., Health & Wellness Program. Peel Senior Link (905) 712-4413 Multi-service supportive for daily living for seniors providing personal support and homemaking services
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RELOCATION SERVICES RETIREMENT HOMES
NAME CATCHMENT PHONE Only retirement homes that are licensed or deemed to be AREA NUMBER licensed by the Retirement Homes Regulatory Authority HELPS Inc. Toronto & (613) 533-3059 (RHRA) are listed here. surrounding areas 1-877-833-3059 NAME MAJOR PHONE New Season Greater Toronto (416) 886-8565 INTERSECTION NUMBER Transition Area Adeline’s Lodge Lake (416) 503-3333 Services for Promenade/39th St. Seniors Amica at City Centre Confederation/ (905) 803-8100 Senior Transitions GTA (416) 249-4049 Princess Royal x309 Amica at Erin Mills Winston Churchill/ (905) 816-9163 Eglinton MEAL DELIVERY & CONGREGATE DINING Bough Beeches Place Burnhamthorpe/ (905) 625-2022 Dixie Rd. NAME AREA PHONE Carmel Heights Dundas/ (905) 822-5298 SERVICED NUMBER Seniors’ Residence Mississauga Road Copper County Foods Halton-Peel 1-866-494-4333 Centennial Park Place Rathburn/Renforth (416) 621-2139 coppercountyfoods.ca Etobicoke Grocery Gateway GTA and (905) 564-8778 Chartwell Classic Hurontario/ (905) 501-9922 (Longo’s Shopping surrounding Robert Speck Burnhamthorpe Delivery Service) areas Constitution Place Dundas/Dixie (905) 279-8554 Healthy Heart Meals GTA & Ontario- (416) 465-6325 Elim Springs Kipling/Bloor Number does wide – call to Retirement Residence not work check on Evergreen Retirement Mavis/Eglinton (905) 502-8882 service in area Residence Meals on Wheels Mississauga (905) 403-9494 Fairfield Residence Lakeshore/Kipling (416) 417-6136 (Red Cross) Etobicoke (416) 236-3180 Assisted Living for V.O.N. Congregate 1510 Turtle (905) 821-3254 Seniors Dining Creek, x4220 Greenway Residence Lakeshore/Cawthra (905) 271-0062 Monday, Wednesday, Mississauga Friday Greenway Retirement Main St/Vodden (905) 799-7273 Can provide Village transportation for those Heritage Glen Glen Erin/Battleford (905) 567-6015 without a wheelchair, if needed 7
RETIREMENT HOMES (continued) FORM FILLING ASSISTANCE NAME MAJOR PHONE INTERSECTION NUMBER Heritage House Hurontario/Dundas (905) 279-4800 NAME TYPE PHONE Mississauga NUMBER King Gardens King E./Hurontario (905) 566-4545 Albion Neighbourhood government forms in (416) 741-1553 Kingsway Dundas/Royal York Rd. 1-888-549- Services many languages 5450 serves Etobicoke – Palisades on the Collegeway/ (905) 820-8210 North, Peel Region Glen Mississauga Rd. Brampton Multicultural government forms in (905) 790-8482 Port Credit Hurontario/Lakeshore (905) 274-6864 Community Centre many languages Residences serves Peel Region Regency Mississauga Rd./ (905) 891-2422 Brampton government forms in Number Does Retirement Lakeshore Neighbourhood many languages not Work Residence Resource Centre Rosedale Main St. N/Vodden (905) 454-3788 serves Brampton Retirement Catholic Cross Cultural all forms in many (905) 273-4140 Residence Services languages Scarlett Heights Eglinton/Royal York Rd (416) 977-0867 serves Peel Region Retirement Residence Dixie Bloor all forms in many (905) 629-1873 Neighbourhood Centre languages TTY - 905-629- Southbrook Raylwson Blvd/ (905) 456-3334 serves southeast Missis- 3589 Retirement McLaughlin Rd. S sauga Community Sunrise Senior Erin Mills Parkway/ (905) 569-0004 Global Immigration government & immi- (905) 672-6497 Living of Erin Mills Burnhamthorpe Services gration forms in Sunrise Senior Burnhamthorpe/Dixie (905) 625-1344 serves Peel Region English, Hindi, Living of Punjabi, Urdu Mississauga The Beechwood Rathburn/Dixie (905) 238-0800 Mississauga The Erinview Dundas/Erin Mills (905) 823-6700 Parkway
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DENTAL SERVICES (reduced rates) RETIREMENT HOMES (continued)
NAME PHONE NAME MAJOR PHONE NUMBER INTERSECTION NUMBER Canadian Dental Academy (905) 278-2794 The Village of Royal York/Lawrence (416) 235-0201 1599 Hurontario St., Mississauga Humber Heights George Brown School of Dental Hygiene (416) 415-4547 Tyndall Seniors Eglinton/Tompkin (905) 624-5027 175 Kendall Avenue, Toronto Village Inc. City of Toronto Dental services V!va Retirement Winston Churchill/ (905) 566-4500 http://www.toronto.ca/health/dental/ Community Thomas free_dental_care.htm Wawel Villa Clarkson Rd. South/ (905) 823-3650 Seniors Lakeshore Rexdale C.H.C. Residence 8 Taber Road (on Kipling Ave., north of (416) 338-1790 Rexdale) Weston Lawrence/Jane/401 (416) 241-1113 Gardens Parkdale C.H.C. (416) 338-5652 Woodhall Park Kennedy Rd. & (905) 846-1441 1229 Queen St. West Bovaird Region of Peel Seniors’ Program (905) 799-7700 (one year wait list for one time service) SPECIAL NEEDS HOMES University of Toronto School of Dentistry (416) 979-4927
101 Elm Street, Toronto NAME MAJOR INTERSECTION PHONE
NUMBER
Bethany Guelph Line/Mountain (905) 335-3463 Residence side Genesis Lodge Main St. N & Queen St. (905) 450-0277 E., Brampton
Streetsville Queen St. S./Thomas (905) 826-4510 Residence
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EMERGENCY RESPONSE SYSTEMS BEREAVEMENT SERVICES (continued)
COMPANY WEBSITE PHONE NUMBER NAME OF SERVICE PHONE First Call www.firstcallhelp.com 416-516-0088 NUMBER Response 1-800-463-6425 Connect Care www.connectcare.ca 1-888-298-6116 or Hospice of Peel (905) 712-8119 (519) 685-4550 Cindy Elkerton, Coordinator of x232 Lifecall www.lifecall.ca 1-800-661-5433 bereavement and spiritual care. Location: 855 Matheson Blvd E, Unit #1, Lifeline www.lifeline.ca 1-866-784-1992 Mississauga ADVOCACY SERVICES New Beginnings (Dorothy Ley Hospice) (416) 626-0116 For adults living in Etobicoke who have lost NAME OF AGENCY SERVICES PHONE a loved one at least 4 months prior to the PROVIDED NUMBER group meeting. Advocacy Centre A free Legal Aid (416) 598-2656 Location: 170 Sherway Drive, Suite #3, for the Elderly clinic for seniors Etobicoke (ACE) only. Pet Loss Support Program (519) 824-4120 www.acelaw.ca Provides direct legal x53694 services, public legal education, and law The Grief Support Group (905) 616 8675 reform assistance Neweduk Funeral Home Peel Elder Abuse Program that works (905) 278-3141 Location: Sunrise Living Centre, 4046 Erin Support Program with seniors and their Mills Parkway, Mississauga concerned family and Wellspring Bereavement Group (905) 257-1988 friends in the Region Family support groups for anyone over age of Peel who have 18 who has lost an adult family member or been exploited, spouse to cancer. abused and are Location: 2545 Sixth Line, Oakville experiencing various types of challenges and struggles. United Senior Provides information, (416) 252-2021 Citizens of Ontario education and advocacy on behalf of older adults in Ontario
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CRISIS RESOURCES BEREAVEMENT SERVICES NAME REGION PHONE NAME OF SERVICE PHONE NUMBER NUMBER Distress Centre Brampton (905) 459-8439 Telephone Listening 24-hour English Alzheimer Society of Peel Christine Lon- Service: 10 week support group for those go (905) 459-7777 caregivers who have lost a loved one to (289) 632-2273 Distress Line Peel Mississauga (905) 278-7208 Alzheimer’s disease or a related dementia.
Bereaved Families of Ontario, (905) 848-4337 Elder Abuse Line Peel (905) 270-3141 Halton-Peel www.bereavedfamilies.ca Location: 33 City Centre Dr., Suite Family Services of Toronto 416) 595-9618 610 Mississauga Toronto COPES (Community of People Extending (416) 767-6793 Support) - Turner & Porter Elder Abuse Locations: Consultation Team 2180 Hurontario St, Mississauga Services for care Benares Historic House, 1507 Clarkson providers & families/ Rd. N clients or Mobile Crisis Team Etobicoke (416) 498-0043 Montgomery’s Inn 4709 Dundas St. W, Etobicoke COAST team (mental Peel 905) 278-9036 health worker & plain Family Services of Peel (905) 453-5775 clothes police Locations: 7700 Hurontario St, officer) Mississauga or Peel Police Community Peel (905) 453-2121 20 Nelson St. W #202, Brampton Relations Office (Elder x3623 Friends & Advocates (416) 234-9245 Abuse/Neglect)
Good Grief! (905) 272-4040 Toronto Police Elder Scott Funeral Home 420 Dundas St. E Abuse Officer Toronto (416) 808-7040 Halton/Peel Pet Loss Support Group (905) 637-5233 Gerstein Distress Toronto (416) 929-5200 Centre
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EMERGENCY SHELTERS HOME CLEANING SERVICES
NAME CITY PHONE AGENCY PHONE NUMBER NUMBER Cawthra Shelter Mississauga (905) 281-1272 Comfort Keepers 1(866) 363-0072 (Co-ed)
Ernestine’s Women's Etobicoke (416) 746-3701 Links2care (subsidized) (905) 822-3500 Shelter Mississauga Interim Place I Mississauga (905) 403-0864 Monday to Friday 8:30-4:00 (Women & children) South & Molly Maid www.mollymaid.ca (905) 847-6243 Central Interim Place II Mississauga (905) 676-8515 1-800-663-6243 Peel Senior Link (905) 712-4413 (Women & children) North Peel Salvation Army Mississauga (905) 272-7061 500 Burnhamthorpe Rd W www.peelseniorlink.com Family Shelter (Families) Seniors for Seniors (905) 276-1140 Mississauga, Brampton and Oakville Salvation Army Family Brampton (905) 451-4115 Life Resource Centre www.seniors4seniors.ca Supreme Care Services (416) 781-7687 (Women & children) St. Leonard's House Brampton (905) 457-3611
(Men’s long-term shelter) HEAVIER CLEANING SERVICES Wilkinson Road Shelter Brampton (905) 452-1335 (Men) Women's Habitat Etobicoke (416) 252-5829 NAME PHONE NUMBER Extreme Clean Number does not FAMILY SERVICES/COUNSELLING Hoarding Cleanup work www.extremecleanup.com NAME PHONE NUMBER Catholic Family Services of Peel (905) 897-1644 Fresh Start (416) 504-4262 (Toronto) Catholic Family Services of Toronto (416) 921-1163 or (416) 222-0048 Storefront Humber Services for (416) 259-4207 Family Services of Peel (905) 453-7890 Seniors & Disabled Family Services Toronto (416) 595-9230 Victim Services (Toronto) (416) 808-7066
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EQUIPMENT & A.D.L. PRODUCTS—VENDORS LIST Continued MULTICULTURAL SERVICES R = Rent raised toilet seats * = Assistive Devices Program Vendor NAME PHONE NUMBER NAME PHONE CANES – Newcomer elderly outreach South (416) 743-3892 NUMBER Asian x228 R Motion Specialties (905) 804-0400 CANES – Newcomer elderly outreach (416) 743-3892 * 2130 Dundas St. E. x239 Mississauga Catholic Cross Cultural Services (905) 457-7740
Centre for Diverse Women & Families (formerly (905) 270-6252 R Shopper’s Home Health Care (905) 281-0166 MIAG) * Applewood Mall 1077 North Service Road India-Rainbow Community Services (905) 275-2369 Mississauga Settlement, training & social services to South or Asian community in Peel (905) 361-0463 * Vital Aire (905) 890-7100 Seniors programs, family visiting 1333 Neilson Ave. Unit 325, Scar- Services provided in English, Hindi, Punjabi, borough Urdu & Tamil (905) 455-2499 Malton Neighbourhood Services (905) 677-6270 106 Humber College Blvd, Unit 3210, Peel Multicultural Council (free service for (905) 819-1144 Brampton immigrants) * Vital Mobility 1-866-508-4825 140 Bass Pro Mills, Unit 62, Concord http://www.vitalmobility.ca/ HOME OXYGEN R Woodland IDC Pharmacy (905) 279-5353 NAME PHONE NUMBER * 3353 The Credit Woodlands, Missis- sauga Pro Resp (905) 273-7377 Medigas 1-866-446-6302 or (905) 312-0991 Vital Aire (02 + CPAP) 1-800-567-0202
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EQUIPMENT & A.D.L. PRODUCTS—VENDORS LIST FINANCIAL AID R = Rent raised toilet seats NAME PHONE * = Assistive Devices Program Vendor NUMBER NAME PHONE Assistive Devices Program (416) 327-8804 NUMBER www.health.gov.on.ca R Canadian Home Healthcare (CHH) (905) 848-3045 Brampton Municipal Tax Department (905) 874-2200 * 77 Queensway West, Unit 202, Mis- sissauga Family Benefits (905) 897-3100 Also have CPAP machines & Ministry of Community and Social oxygen Services General Welfare Assistance Program (905) 793-9200 R Courtesy IDA (905) 823-4664 (Ontario Works Peel) * 1603 Clarkson Rd. N, Mississauga Guaranteed Annual Income System 1-866-668-8297 * First Choice Healthcare (905) 624-3404 (GAINS) 5130 Dixie Road, Unit 5, Home Adaptation for Senior's (905)453-1300 Mississauga Independence (HASI) 1-800-668-2642 * Glen Erin Pharmacy (905) 828-1980 Last Post Fund (funeral fund for eligible 1-800-563-2508 Unit 1 & 2—2318 Dunwin Drive, veterans) Mississauga Mississauga Tax Department (905) 615-4311 R Glen Cade Home Health Care (416) 622-2111 * 290 The West Mall, Etobicoke Ontario Drug Benefit Program (416) 327-8109 or R Gore Medical Pharmacy (905) 794-5003 1-866-811-9893 * 4515 Ebenezer Rd, Unit 110 Peel Living (Non-Profit Housing) (905)791-7800 Brampton 1-888-919-7800 * Hunt’s Convalescent Equipment (416) 798-1303 Revenue Canada Taxation 1-800-959-8281 Unit 7—109 Woodbine Downs Blvd, Etobicoke Service Canada - Canada Pension Plan 1-800-277-9914 R King Medical Arts Pharmacy (905) 270-2226 (CPP), Old Age Security (OAS) * 71 King Street West, Mississauga Soldiers' Aid Commission (financial (416) 327-4674 * Medical Mart Supplies (905) 624-2011 assistance for veterans who require assistive Unit 101—550 Matheson West devices) Mississauga Veterans Affairs (including Veteran’s 1-866-522-2122 R Medichair (416) 237-9654 Independence Program) * 154 Norseman Street, Etobicoke Monday—Friday 9-5 Sat 10-1
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SENIORS APARTMENTS & ASSISTED LIVING GENERAL HEALTH SERVICES
NAME MAJOR PHONE NAME PHONE NUMBER INTERSECTION NUMBER Allergy and Asthma Information 1-800-611-7011 Etobicoke Services Royal York & Lawrence (416) 243- Association for Seniors 0127 http://aaia.ca/en/index.htm Forum Italia Eglinton Ave & (905) 507- Alzheimer Society Peel Hurontario St (Highway 2711 www.alzheimerpeel.com (905)278-3667 10) Family support groups & counselling Metropolitan Toronto Grace Court Scott St & Queen St E (905) 457- (416) 322-6560 Apartments 7777 Arthritis Society (905) 455-6273 Holland Christian McLaughlin/Steeles (905) 459- www.arthritis.ca 1-800-321-1433 Homes 3333 Canadian Cancer Society (416) 488-5400 (seniors’ apartments) www.cancer.ca 1-800-268-8874 Kennedy Road Williams Parkway/ (905) 459- Canadian National Institute for the 1-800-563-2642 Tabernacle Kennedy Rd N 1971 Blind (CNIB) Living Waters Burnhamthorpe/Erin (905) 820- www.cnib.ca Mills Parkway 3888 COPD – Education (416) 259-7580 x5682 Evergreen Mavis/Eglinton (905) 502- Trillium Health Centre, West Toronto 8882 site Peel Living Multiple locations (905) 453- Marni Wagner, Respiratory Care 1166 Coordinator Peel Regional Multiple locations (905) 453- Diabetes Management Centre (905) 848-7580 x7545 Housing Authority 1300 Trillium Health Centre Richview Residence Kipling-Eglinton (416) 247- Clinical & Admin Building (seniors’ apartment) 5317 Heart and Stroke Foundation Toronto Supports for Daily 2 locations: 905-829- www.heartandstroke.ca (416) 489-7111 Living (Nucleus Weston & Eglinton 4499 Mississauga Independent Living) Weston Rd. & Lawrence (905) 451-0021 Toronto Housing Multiple locations (416) 981- Authority 5500 Westminister Court Tomken Rd & Rathburn (905) 273- Continued on next page Rd 3676
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GENERAL HEALTH SERVICES (continued) TRANSPORTATION (continued) NAME PHONE NUMBER NAME PHONE Lung Association (416) 622-2566 NUMBER www.lung.ca (Canada) Seniors for Seniors (905) 276-1140 General Companion Drivers who stays with the www.lung.on.ca (Ontario) 1-888-344-5864 client.
Asthma Helpline: Storefront Humber Services for Seniors (416) 259-4207 1-800-668-7682 & Disabled Transhelp (905) 791-1015 COPD Helpline: Specific for individuals with mobility 1-866-717-2673 difficulties March of Dimes (905) 607-3463 An assessment is required first (if wheel- www.marchofdimes.ca chair dependent will be accepted Multiple Sclerosis Society 1-800-268-7582 automatically; if cane/walker needs www.mssociety.ca Toronto: assessment)- Covers region of Peel plus (416) 922-6065 South Etobicoke Mississauga: Wheelchair Taxi (905) 848-8000 (905) 278-6186 or Parkinson's Society (416) 227-1200 (905) 822-4000 www.parkinson.cno.ca 1-800-565-3000 Sauga Stroke Breakers (905) 615-4100 Wheel Trans (416) 393-4111 Therapeutic programs for stroke survivors, running from September to December and January to March. Phone for more information. VON SMART Program (905) 821-3254 The SMART (Seniors Maintaining Active x2036 Roles Together) program is for frail seniors who wish to improve their strength, balance & flexibility. The program is run by trained vol- unteers and involves either group classes at some sites or an In-Home Program.
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TRANSPORTATION SENIORS MENTAL HEALTH SERVICES
NAME PHONE NUM- The Seniors Mental Health Service provides comprehensive BER psychogeriatric assessment and treatment of individuals age AmbuTrans (416) 496-2444 65 or over with mental health issues including mood disorders, anxiety, psychosis, progressive cognitive disorders and/or Brampton Transit (905) 874-2999 substance use disorders. Clients under 65 years of age with Canadian Red Cross (Cross Wheels) Peel: serious chronic mental illness and/or cognitive impairment Needs 7 days advance notice. (905) 890-8740 related to a degenerative illness may be considered. Etobicoke: Service is provided in the person’s place of residence, (416) 236-3180 including long term care facilities for those residing in or 1-877-848- southwest Toronto or Mississauga and clinic visits at the West 0707 Toronto site of Trillium Health Centre as indicated. Community Church (Clarkson) (905) 822-3377 This service includes consultation and education for clients, Volunteer drivers from Winston Churchill to families and caregivers. Coordination with family physician, Mississauga Rd. to south of the QEW. other health care providers and community partners is an CANES: Seniors Ride Connect 1-877-ride-025 important component of the service. Medical Appointments, Group Shopping, Re- (1-877-743- ligious or cultural events, weekly errands 3025) To make a referral to Seniors Mental Health Services, your Etobicoke, Brampton, Malton & Mississauga physician may fax a referral to Mental Health Intake for Adults Dignity Transportation (416) 398-2222 at (416) 521-4020. Wheelchair accessible transportation 1-866-398- For questions, please call (416) 521-4006. www.dignitytransportation.com 2109 E.S.S. Support Services (Etobicoke Ser- (416) 243-0127 Centre for Addiction & Mental Health (CAMH) (416) 535- vices for Seniors) 8501 Escorted trips to medical appointments, Pace Peel x 7716 group Pace West (Etobicoke) x7206 transportation to grocery stores and other trips based on driver availability. Peel Addiction Assessment & Referral Centre (PAARC) Go Transit (416) 869-3200 Problem gambling and addictions Home Instead Senior Care (Appointment (905) 276-2273 Contact the Seniors counselor at (905) 629-1007 Escort) Med- Wheels (Caledon Community Ser- 1-(905) 951- VON Peel Volunteer Visiting for Seniors with Mental Health vices) 2300 Issues (905) 821-3254 x4219 Red Cross Transportation (Region of Peel (905) 890-0704 Branch) x299
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SENIORS’ HEALTH SERVICES PAIN MANAGEMENT CENTRES
Seniors’ Health Services aim is to improve your health and NAME PHONE overall quality of life. Our team includes geriatricians & FAX NUMBERS (physicians who specialize in caring for seniors), nurses and Canadian Pain Society (905) 404-9545 advanced practice nurses (nurses with specialized education), www.canadianpainsociety.ca (Oshawa) occupational and physiotherapists (rehabilitation profession- Provides a list of Pain Clinics in als), social workers and pharmacists. We provide the following Canada services: Centre for Pain Management (CPM) (905) 288-1045 Consultation (discussion about your health concerns and 6400 Millcreek Drive, Unit 9, Fax: (905) 858-2144 needs) Mississauga Assessment (gathering information on your health history www.cpm-centres.com and current situation) Centre For Pain Management (905) 527-4322 Treatment and recommendations (suggestions may be giv- 2370 Barton Street East ext.44621 en for you to help you improve your health) St. Michaels Hospital Chronic Pain (416) 864-5561 Education (health teaching) Clinic (MD referral needed) ELIGIBILITY FOR SENIORS’ HEALTH SERVICES: Chronic Pain Management Clinic (905) 281-9898 405-89 Queensway West, Mississauga Fax: (905) 281-9143 65 years of age or older and require support for: (MD referral needed) Memory Sunnybrook Health Centre Pain (416) 480-4771 Bladder and bowel concerns Clinic Fax: (416) 680-4772 Mobility (e.g. walking, wheelchair use) MD referral needed. Risk of falling Managing your medication Wasser Pain Management Centre (416) 586-4800, Managing your daily activities Mount Sinai Hospital x5997 Multiple medical and emotional health needs www.mountsinai.on.ca/wasser
SENIORS’ HEALTH CLINIC
The Seniors’ Health Clinic is an outpatient clinic serving older adults who live in the community. If you live at home, a retire- ment home or a long-term care facility and can come to the clinic, you will be seen by a nurse practitioner and/or a geriatri- cian who will complete your assessment, make recommenda- tions and be in touch with your family physician with the results of your visit. A physician’s referral is required.
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SENIORS CENTRES & CLUBS REGIONAL CONTINENCE PROGRAM FOR SENIORS ORGANIZATION MAJOR PHONE INTERSECTION NUMBER If you have bladder or bowel concerns such as frequency, Clarkson Community Erin Mills Parkway/ (905) 615- urgency, leaking, or chronic constipation, the nurse with the Centre & Library Southdown 4840 Continence Program may be able to help. A behavioural and 2475 Truscott Drive educational approach is used to assist people experiencing these. Dixie Bloor Dixie/Burnhamthorpe (905) 629- Neighbourhood Centre 1873 FALLS PREVENTION AND BONE HEALTH PROGRAM E.S.S. Support Multiple locations (416) 243- Services (Etobicoke 0127 You can take part in the program if you: Services for Seniors) are well enough to be physically active Fairfield Community Islington/Bloor (416) 394- can walk 25 meters, with a walking aid if needed Centre 8687 are able to learn new information Horner Ave. Seniors' Kipling/Horner (416) 394- are able to get to & from program Centre 6000 want to stay strong and independent! India-Rainbow Hurontario/Dundas (905) 275- Community Services 2369 or The program includes: of Peel (905) 361- a) an initial assessment at our clinic by a nurse practitioner 0463 and/or geriatrician and a physiotherapist Islington Seniors’ Dundas/ (416) 231- b) a two hour education and exercise session, twice a week for Centre Burnhamthorpe 3431 six weeks and 4968 Dundas St. W c) a follow-up visit three months after your program is complet- Malton Neighbourhood Goreway/Morningstar (905) 677- ed Centre/Services 6270 Seniors’ groups: Italian, A physician’s referral is required to attend. South Asian, Caribbean Call (416) 521-4090 to have a form faxed to your doctor. Mississauga Senior Cawthra Rd & (905) 615- Centre Lakeshore 4810 REGIONAL SENIORS HEALTH OUTREACH Seniors Life Cawthra/Highway 10 (905) 279- Enhancement Centre 9061 The Outreach team provides services to you in your own home. A Square One Older Hurontario/ (905) 615- nurse practitioner or an occupational therapist will inquire about Adults Centre Burnhamthorpe 3207 your health and how you are managing your daily activities. Other (in Square One Mall) health professionals, for example, a social worker or pharmacist, may also visit you. Recommendations may be provided to you Thistletown Seniors' Islington/Albion Rd (416) 394- with the goal of improving your health and overall quality of life. Centre 8869 Your family physician will receive a report and an appointment with West Acres Seniors' Kipling/Albion (416) 394- our geriatrician will be arranged if required. A physician’s referral is Centre 8680 required. 19
NON-PROFIT AGENCIES (continued) COMMUNITY SERVICES AGENCY CITY SERVICES PHONE NAME OF SERVICES PROVIDED PHONE AVAILABLE NUMBER AGENCY NUMBER 211 Toronto Information about 211 toll free community programs & Peel Senior Peel region Personal care, (905) 712- social services Link meal prep, 4413 ARCH Disability Community legal clinic, (416) 482-8255 grocery Law Centre legal information for shopping, people with disabilities cleaning, Ask! LAMP Counselling, help with (416) 252-6471 medication Community Info housing issues, joining a ext. 280 assistance, (Lakeshore area social group, literacy or laundry, in Etobicoke) information on income assisted support. housing For low income Storefront South Friendly visiting, (416) 259- individuals: legal aid, tax Humber Etobicoke homemaking, 4207 preparation assistance, (Services for shopping, affidavits, wills, POA, Seniors & security checks, settlement services, the home assistance with form Disabled) maintenance completion. Supports for City of Provides (905) 829- Canadian Serves people age 45 Head Office Daily Living Toronto attendant 4499 Association of and over, as a lobby (416) 363-2277 (Nucleus Mississauga services to Retired Persons group at all levels of Independent persons with (CARP) government. Living) physical Offers refresher driver disabilities education courses, and Silver Circle Catchment Friendly visiting, (416) 653- other services. West area: grocery 3535 Discount on drugs and Toronto South of St. shopping, insurance Services for Clair West, respite care, Membership fee Seniors West of home help, Canadian Red Rental of adaptive (416) 236-3180 Bathurst,, to friendly visiting, Cross equipment Old Mill, Jane telephone Equipment Loan South of security checks Cupboard Dundas and Bloor 37
NON-PROFIT AGENCIES (some subsidized services) COMMUNITY SERVICES continued
AGENCY CITY SERVICES PHONE NAME OF SERVICES PROVIDED PHONE AVAILABLE NUMBER AGENCY NUMBER Canes Central & Personal care, (416) 743- Care Watch Encourages those receiving (416) 590-0455 Services Northern respite care, 3892 or in need of in-home care to Etobicoke homemaking, caregiver speak out about the support, successes and failures of counselling their experiences; E.S.S. Etobicoke Adult day (416) 243- Educates patients and the Support Catchment programs, short 0127 public regarding their rights Services area: stay respite, in and the state of in-home care (Etobicoke North - home respite, Services for Steeles meals, bathing, in Ontario and Canada; and Seniors) Avenue West, telephone Researches and advocates to East - Scarlett reassurance, affect positive change for in- Rd, South - volunteer visiting home care. Lakeshore Rd Community Provides advice, legal Etobicoke (south E, West - Mill Legal services, and information on of Eglinton) Rd. Service old age security, Canadian (Ontario Links 2 Care Mississauga & Home help (905) 822- pension, Ontario Disability Disability Halton region (bathing, 3500 Program., Social Assistance. Program) laundry, (416) 252-7218 cleaning, shopping, meal Mississauga preparation) (social Home assistance) maintenance & (905) 896-2050 repair Community Connects seniors with home 1-877-540-6565 Navigation health support services in the Access Toronto Central LHIN Program Non-profit agency list continued on next page (CNAP) Capacity Capacity assessments (416) 327-6766 Assessment or Office 1-866-521-1033 21
COMMUNITY SERVICES (continued) PRIVATE AGENCIES (continued) NAME OF SERVICES PROVIDED PHONE AGENCY CITY SERVICES PHONE AGENCY NUMBER AVAILABLE NUMBER Design Creates adapted devices such 1-800-263- Retire At GTA PSWs, RN, (905) 281-4401 Ability as a cleaning brush attached 3463, x7211 Home RPN, Program to the frame of a wheelchair to Services companion, foot through the clean off excess mud/dirt, a care March of modified walker to fit around a Right At Halton Nursing 1-855-983- Dimes standard chair and toilet to Home Peel PSWs 4663 assist an individual to stand Canada Companions (905) 331- from a seated position, an HOME (4663) adjustable cup holder that Seniors for Mississauga (905) 276-1140 mounts onto a wheelchair etc. Seniors Brampton Has made devices such as: Oakville adapted hairdryers, ramps, reading/art stands, adapted Toronto (416) 481-2733 raised toilet seats, adapted Supreme Toronto RNs, RPNs, (416) 781-7687 walkers, adapted raisers for Care PSWs seats/sofas/beds etc. Thornbrook Etobicoke, live-ins, (416) 239-6161 Haircuts on Salon & barber services (416) 460-0513 Home Care High Park, homemakers, Wheels including wash, haircut, or Mississauga nurses, nursing shave, styling, roller sets, (416) 230-2159 assistants, perms and colour in private cleaning homes, long term care and We Care Toronto live-ins, (416) 922-7601 retirement homes. In hospital Home Mississauga homemakers, (905) 507-2273 services include wash, haircut, Health nurses, nursing shave & roller set or style. Services assistants, cleaning, Landlord & Provides information on rights 1-888-332- escorts, palliative Tenant and obligations under the 3234 care Board landlord/tenant act and rent Rent Review review legislation. Services
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PRIVATE AGENCIES (continued) COMMUNITY SERVICES (continued)
AGENCY CITY SERVICES PHONE NUMBER NAME OF SERVICES PROVIDED PHONE AVAILABLE AGENCY NUMBER Homewatch Burlington RN, RPN, (905) 842-9793 Lawyer 416) 947-3330 CareGivers Oakville PSWs, Referral Mississauga companions, homewatchcaregiv Service Milton 24 hour care, erslakeshore.ca Legal Aid Legal aid to persons who (416) 979-1446 Georgetown caregiver- Ontario cannot afford to retain a assisted solicitor on a private basis transportation Office of the Manages and protects the (416) 314-2800 iCare Home Mississauga PSWs (905) 491-6941 Public assets of people who, Health Oakville Companions www.icarehomehe Guardian and though mental Services Burlington RN, RPN alth.ca Trustee incompetence, are unable Inc. Milton to look after their own Nurse Next Etobicoke & RN, RPN, (416) 904-5634 financial affairs or make Door West PSW, decisions about their Toronto companion, personal care. live-in Ombudsman Investigates complaints (416) 586-3300 Mississauga (905) 582-3742 of Ontario against the actions, or Preferred GTA PSW, RN, (905) 771-2766 decisions, procedures, and 1-800-263-1830 Health RPN, practices of agencies of the Services companions Ontario government. Is a place of last resort when Premier GTA PSWs, Mississauga: other approaches to Home Care homemakers, (905) 281-8100 resolve complaints have Services companions, been tried. 24 hour care, Etobicoke: Ontario Investigates complaints of 1-800-387-9080 transportation (416) 623-8229 Human discrimination based on We Care GTA Homemakers, (905) 275-0544 Rights age, sex, marital status, Health nurses, nursing Commission race, creed, colour, Services assistants, nationality, disability, record cleaning of offence, family status Qualicare GTA PSW, RN, (416) 595-5888 and receipt of public Family RPN, assistance HomeCare companions Peel Crime Crime tip line 1-800-222-8477 Stoppers
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COMMUNITY SERVICES (continued) PRIVATE AGENCIES
NAME OF SERVICES PROVIDED PHONE AGENCY CITY SERVICES PHONE AGENCY NUMBER AVAILABLE NUMBER Salvation Army Provides services such Always Best Toronto PSWs, 1-855-470- as emergency shelter, Care West homemakers, 2273 food, clothing, & Mississauga live-ins counselling to people in Bayshore GTA live-ins, 1-877-289- need. Health Care homemakers, 3997 nurses, nursing Salvation Army assistants, Counselling Services (905) 820-8984 cleaning Closing the Mississauga live-ins, (905) 306- Erin Mills Community & Gap Toronto homemakers, 0202 Family Services (905) 820-6868 Georgetown nurses, nursing 2460 The Collegeway Milton assistants Mississauga ComForCare Bolton, PSWs, live-ins, (905) 796- Brampton, homemakers, 2273 Meadowvale Caledon, companion, Community & Family (905) 824-0450 Etobicoke, cleaning Services Mississauga Cornerstone Church 3020 Vanderbilt Rd Comfort Etobicoke PSWs, Etobicoke: Mississauga Keepers homemakers, (416) 663- Mississauga cleaning 2930 Mississauga Branch (905) 279-3941 3167 Cawthra Rd Mississauga: Mississauga (905) 813- 3074 Lakeshore Community (416) 251-8372 First Class Halton, Peel PSWs, (905) 636- Church Home Care & Etobicoke companions, 9995 5 30TH St medical Etobicoke, ON appointment Silver Cross Stair lifts, elevators, (905) 847-5504 accompaniment Recycled & ceiling lifts, hospital silvercross.com Home Etobicoke companions, (416) 239- New Health beds, power Instead cleaning, personal 2200 Care wheelchairs, scooters, Mississauga care, medication (905) 276- Equipment etc. reminders 2273 33
COMMUNITY SERVICES (continued) FOOT CARE & CHIROPODY CLINICS continued
NAME PHONE NUMBER NAME OF AGEN- SERVICES PHONE NUMBER CY PROVIDED Seniors Life Enhancement Centres (905) 279-9061 Snow Removal For low income For questions, call Foot care clinics are held a minimum of Subsidy seniors or disabled (905) 615-3200 once/month at each site (Peel region) persons. x5266 2041 Cliff Road, Mississauga Requires application. Spectrum Health Care (905) 272-2271 St. Elizabeth Health Care (Etobicoke) (905) 826-0854 Telephone Mississauga Halton (905) 615-3207 Reassurance Storefront Humber (416) 259-4207 Program for South Etobicoke Seniors Foot care – Podiatrist (every other month) Victim Services Works in conjunction (905) 568-1068 We Care Home Health Services Toronto of Peel with Region of Peel (home visits) (416) 922-3312 Police Department to Peel assist and support (905) 507-2273 victims of crime and Victorian Order of Nurses Foot Care (647) 788-3180 tragic circumstances. Provides information to the court system, and legal matters.
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SERVICES FOR HEARING IMPAIRMENT FOOT CARE & CHIROPODY CLINICS NAME PHONE NUMBER NAME PHONE Bill Dedes (905) 820-5333 NUMBER 2300 Eglinton Ave W. Mississauga Canadian Hearing Society (905) 608-0271 ComForCare (905) 796-2273 2227 South Millway, Suite 300, Certified foot care nurse provides Mississauga home services Hearing Solutions (416) 231-2312 Custom Orthotic Group (905) 828-2969 250 The East Mall, Etobicoke 4120 Ridgeway Drive, Unit 24 Listen Up (905) 272-4327 Mississauga 107-71 King St. W, Mississauga www.customorthotic.ca Sense Of Hearing (905) 274-3032 East Mississauga Community (905) 602-4082 325 Lakeshore Rd., Port Credit Health Centre On-site audiologist and dispenser Off site chiropodist once/week for Counselling for adjustments to hearing clients who meet the following criteria: loss equipment -Have no other insurance except Ontario Hearing Aid Centre (905) 848-3277 OHIP 2325 Hurontario St., Mississauga -Live within the boundaries of: North – Matheson Blvd Silent Voice Canada Inc. (416) 463-1104 South – Lake Non-profit organization for the deaf East – Etobicoke Creek TDD/TTY West – Hurontario (416) 463-3928 Find a Chiropodist (905) 567-3094 Ontario Society of Chiropodists ontariochiropodist.com Laura Lee Kozody (905) 273-9009 1077 North Service Road, Suite 210 Mississauga, ON L4Y 1A6 Lee & Assoc. (Brampton) (905) 459-3668 Queensway Orthotic Centre (905) 279-3215 In CA building of Trillium Health Centre, Mississauga
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DAY PROGRAMS FOR SENIORS (continued) ALTERNATE PRIVATE OCCUPATIONAL THERAPY, ORGANIZATION ADDRESS PHONE PHYSIOTHERAPY & NUMBER SPEECH LANGUAGE PATHOLOGY Senior Life 2041 Cliff Rd., (905) 279-9061 Enhancement Mississauga NAME PHONE NUMBER Centres The Circle of Friends Action Physiotherapy Home (905) 457-7475 Program (Cognitive Care Impaired, Secured AVID Physiotherapy (647) 669-0646 Setting) www.avidphysio.com Community Rehabilitation Number does not The Gathering Place (Physiotherapy, Occupational work Program (Physically Therapy) Disabled & mild COTA Mental Health & (416) 785-9230 cognitive impaired) Community Services Sheridan Villa 2460 Truscott Dr. (905) 791-8668 2901 Dufferin St. (Dufferin/ Day Program Mississauga x2912 Lawrence) St. Christopher 248 Ossington, (416) 532-4828 In-home physiotherapy (905) 271-9856 or House Toronto (Caroline Taylor) (416) 722-2566 Storefront 2445 Lakeshore Blvd. (416) 259-4207 In-home Therapy (Debbie (905) 815-0697 Humber W, Etobicoke Putman) Square One Older 100 City Centre Drive, (905) 615-3207 Inter Action Clinic (905) 677-2501 Adults Centre Mississauga (Physiotherapy, Occupational Wesburn Centre 400 The West Mall (416) 243-0127 Therapy, Speech Language Adult Etobicoke x233 Pathology) Day Program 5945 Airport Road, West Toronto 80 Ward St., Toronto (416) 653-3535 Mississauga Support Services for Seniors Yee Hong Adult 5510 Mavis Rd., (905) 568-0333 Day Program Mississauga
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DAY PROGRAMS FOR SENIORS DAY PROGRAMS FOR SENIORS (continued) (Application is through CCAC) ORGANIZATION LOCATION PHONE ORGANIZATION ADDRESS PHONE NUMBER NUMBER Acclaim Health 1430 Trafalgar Rd. (905) 847-9559 Halton Region 185 Ontario St. South, 905-825-6000 (formerly V.O.N) Oakville Adult Day Milton, ON Toll Free Alzheimer Program Friends Landing (Ext. 1-866-442-5866 Services 8027) (Senior Day Milton Place (Ext. Program) 8168) 905-825-6000 Ext. 8445 Alzheimer Brunel Day Centre (289) 632-2293 235 Guelph Street, Unit Toll Free Society of Peel 5A, Georgetown 1-866-442-5866 Day Centres Port Credit (905) 278-2989 Silver Creek Place India Rainbow 415 Matheson Blvd. E (905) 507-6099 Meadowvale (905) 542-7424 Day Program Kipling Acres Rexdale/Kipling (416) 392-2299 Brampton (905) 789-1306 Elder Help Peel 37 George St N (905) 457-6055 Marquee Active Islington/Dundas (416) 232-1105 Brampton Care (PRIVATE) Daytime Care Etobicoke Central Day Care (416) 243-0127 and Assistive Services For 1447 Royal York Road Care Seniors New Horizons 529 Main St. North, This program (ESS Support South Day Care Day Program Brampton does not exists Services) 525 Horner Ave. (V.O.N.) anymore For seniors who Several Locations Humber Community have been Centre 1167 Weston diagnosed with Rd. mental health issues Humber Heights Adult Day Program 2245 Lawrence Ave W
Wesburn Adult Centre, 400 The West Mall 29