VISION

A premier agro-industrial, sports and eco-tourism center in Northern providing better quality of life for Oroquietanons through improved livelihood opportunities in strategically located business hubs, access to quality education, and sustained delivery of basic services anchored on genuine people participation

MISSION

We are committed to promote better quality of life by pursuing maximum socio-economic development throught improved livelihood opportunities, access to quality education, infrastructure development and sustained delivery of basic services.

MESSAGE

The Local Government of Oroquieta City sincerely offers this updated Citizens’ Charter, an essential tool for a more efficient delivery of service to the Oroquietanons and visitors to the City of Good Life.

It is hoped that you will embrace this wholeheartedly.

In advancing the cause of participatory governance, we believe that anybody equipped with the right information can tackle their concerns better. With this material, Oroquietanons have the means to demand better service from the government.

The Citizens’ Charter aims to cut red tape and eliminate corruption in government through transparent and speedy processing of documents; and eventually effect changes in core values and attitudes of persons in government service.

I respectfully endorse this citizens’ charter to you. Use it. And join me in efforts at sustaining a truly participative governance towards the realization of our vision for Oroquieta as a premier agro-industrial, sports and eco-tourism center in providing better quality of life for Oroquietanons through improved livelihood opportunities in strategically located business hubs, access to quality education, and sustained delivery of basic services anchored on genuine people participation.

JASON P. ALMONTE City Mayor TABLE OF CONTENTS

MESSAGE i

I. OFFICE OF THE CITY MAYOR Issuance of Mayor’s Clearance 4 Financial Assistance for Fiesta 5

II. SANGUNIANG PANLUNGSOD Application for New and Renewal of Franchise and of Entry Permit for 9 Motorized and Non-Motorized Tricycles For Hire Application for Accreditations as NGO/PO 10 Application for PLEB Clearance and Filing of Administrative Cases 11 Against Erring PNPs Filing of Administrative Case Against Elected Barangay Officials of 12 Oroquieta City Application for Subdivisions / Land Declassification 13 Filing of Petition for Settlement of Barangay Boundary Disputes 14

III. OFFICE OF THE CITY ADMINISTRATOR Appointments of Newly Hired and Promoted Employees 18 Securing Job Orders 19 Application for Leave of Regular and Casual Employees 20 Confirmation of Leave Credits 21 Securing Service Records, Certificates of Employment, Leave Credits, 22 Leave Without Pay (LWOP), etc.

IV. OFFICE OF THE CITY ASSESSOR Securing Owner’s Copy of Updated Tax Declaration 26 Securing Assessment for New Building or Machinery 28 Securing Certified Copy of Tax Declaration, Certificate of Property 30 Holdings, Certificate of No Improvement, & Verifying History of Real Property Annotating or Cancelling Loans or Mortgages on Tax Declarations 31 Verifying Property Location and Vicinity 32

V. CITY HEALTH OFFICE Securing Individual Treatment Record (ITR) 36 General Consultation as Outpatient 37 Availing of Ambulance Services 39 Availing of the Issuance of Medico-Legal Certificate 40 Availing of the Issuance of Medical Certificate 41 Availing of Pre-Marriage Counselling (PMC) Services 42 VI. OFFICE OF THE CITY PLANNING & DEVELOPMENT COORDINATOR Securing Locational Clearance 46 VII. CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE Request for Financial Assistance 50 Securing Purchase Booklets 51 Securing Assistance for Children in Conflict with the Law 52 Securing Assistance for Children in Conflict with the Law whose age 53 is Above 15 years Old with Discernment Request for Certificate of Indigency 54 Request for a Social Case Study Report 55

VIII. LOCAL CIVIL REGISTRY OFFICE Securing Certification of Birth, Death, and/or Marriage 59 Authentication of Birth, Death, Marriage, Court Decree, and/or 61 Legal Instrument Registration of Birth, Death, or Marriage (timely) 63 Registration of Birth, Death, or Marriage (delayed) 65 Application for Marriage License 66 Registration of Court Decree 68 Electronic Endorsement 69 Advance Electronic Endorsement 70 R. A. 9048 71 R. A. 10172 73 Batch Request System (BREQS) 74 IX. GENERAL SERVICE OFFICE Request to Post Billboard and Posters/Tarpaulins 78 Request to Use the City Gym Generator 79 X. CITY ENGINEER’S OFFICE Securing Building Permit 83 Securing Ancillary & Accessory Permits 86 Application for Electrical Permit 89 Application for Fence Permit 91 Application for Sign Permit/Scaffolding Permit/ Demolition Permit & 93 Permit for Temporary Sidewalk Enclosure & Occupancy Application for Mechanical/Electronics/ Architectural/ Civil 95 Structural & Sanitary/ Plumbing Permits Securing and Occupancy Permit 97 Securing Building Inspection Clearance for Business Permit 100

XI. CITY TREASURER’S OFFICE Securing Business License 105 Retirement of Business 107 Securing Franchising Authority and Permit to Operate Motorized 108 Tricycle-For-Hire (MCH) Service Securing Entry Permit for Non-Oroquieta City Motorcabs 109 (Motorcab Operators from the Municipalities of and , ) Securing Franchising Authority and Permit to Operate Non- 111 Motorized Tricycle-for-Hire (NMTH) Service Paying Real Property Tax 113 Paying Tax on Transfer of Real Property Ownership 114 Securing Certification Repayment of Real Property Taxes 115 Records and Management Section 116 Cash Disbursement Division 117

XII. CITY ECONOMIC ENTERPRISE DEVELOPMENT OFFICE Securing a Market Clearance 122

XIII. CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE Emergency Response Services 127 Tents and Guard Railings 128 Capacity Building/Training 129 XIV. CITY PUBLIC SERVICES OFFICE Obtaining Electrical Services 133 Availing Water Services 134 Equipment Utilization Services 135 Tractor Services 136 XV. CITY AGRICULTURE & FISHERIES OFFICE Redemption of an Impounded Dog 140 Anti-Rabies Vaccination 141 Livestock Technical Assistance 142 Acquisition of Planting Materials 143 Tractor Operation 144 Attend Callers 145 Free Availment of Vermieworm 146 Vermi Cast 147 Free Soil Analysis 148 XVI. CITY BUDGET OFFICE Processing of Documents 152

OFFICE OF THE CITY MAYOR 2nd Floor, City Hall Main Independence St., Oroquieta City Tel # (088) 564 0764 Fax # (088) 564 0763

VISION

A better quality of life for the people of Oroquieta City through a genuine people’s participation, sustainable and equitable socio-economic development and the transfor- mation of the city into a premier agro-industrial center in Northern Mindanao.

MISSION

We are committed to pursue a sustainable development that will redound to a better quality of life through unified efforts of the people.

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OFFICE OF THE CITY MAYOR EQUITY ENHANCING SERVICES

ISSUANCE OF MAYOR’S CLEARANCE

 ABOUT THE SERVICE

Mayor’s Clearance is issued to persons/applicants for purpose of employment, firearms license, travel and others.

 REQUIREMENT(S)

 Barangay Clearance  Documentary Stamp  Official Receipt  Community Tax Certificate

 FEES

 P 15.00 Documentary Stamp  P 20.00 Clearance Fee

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENT BESALIMA ALIM or 10 minutes A. PREPARATION/TYPING OF CLEARANCE FOR any personnel available SIGNATURE

EDGARDO M. MARTINEZ 3. RELEASE OF CLEARANCE 2 minutes Executive Assist. IV

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OFFICE OF THE CITY MAYOR EQUITY ENHANCING SERVICES

FINANCIAL ASSISTANCE FOR BARANGAY / LGU FIESTA OR ARAW NG BARANGAY / LGU

 ABOUT THE SERVICE

Financial Assistance is extended to the barangay to defray expenses for prizes of sports tournament, selection of fiesta queen, disco and other activities in celebration of their Barangay Fiesta

 REQUIREMENT(S)

 Barangay Resolution or  Letter Request with Project Proposal / Design  Program/ Activity Proposal  MOA  Official Receipt of Barangay concerned

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS GILBERT G. ROA

Administrative Officer I  Submit Barangay Resolution and/or Letter 2 minutes Request AIDA CECILIA F. CAULIN Supervising Administrative Officer

2. PREPARATION OF ADMINISTRATIVE ORDER & VOUCHER FOR MAYOR’S APPROVAL AND WILMA C. JUMAWAN SIGNATURE Administrative Officer V

AIDA CECILIA F. CAULIN Supervising Administrative Officer

10 minutes ATTY. DIOGENES B. APAO City Legal Officer

HON. JASON P. ALMONTE City Mayor

ROSARIO S. SAPAR

3. SUBMIT DOCUMENTS TO CONCERNED OFFICES Engr. ARECIO A. CASING JR. City Administrator  Processing of voucher together with pertinent papers WELITA C. LARA City Budget Officer

4 hours KANE ALFONSO P. IYOG City Accountant

LEMUEL M. TORTOLA City Treasurer - OIC

MARILYN A. COTALES Cashier IV

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SANGGUNIANG PANLUNGSOD 2nd Floor, City Hall Main Independence St., Oroquieta City Tel # (088) 564 0734

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MISSION

1. Enacts ordinances, approves resolutions and appropriates funds for an effective governance essential to promotion of the general welfare of the city and its inhabitants.

2. Exercises powers and duties as provided for under R.A. 7160 or The Local Government Code of 1991.

3. Legislates measures, rules and regulations and supports the city’s thrusts, programs and projects for the general welfare of the city and its inhabitants.

VISION

Provide a transparent and a professionalized legislative/quasi-judicial institution responsive to the community.

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SANGUNIANG PANLUNGSOD EQUITY ENHANCING SERVICES APPLICATION FOR NEW AND RENEWAL OF FRANCHISE AND OF ENTRY PERMIT FOR MOTORIZED AND NON- MOTORIZED TRICYCLES FOR HIRE

 ABOUT THE SERVICE

Pursuant to R.A. 7160, Art. 99, (3)(VI), issuance of franchising authority for the operation of motorized and non- motorized tricycle-for-hire numbering 1,350 and 50 respectively and __ entry Permits from Aloran (50) Lopez Jaena (15), whether for new or renewal, shall be approved by the upon recommendation of the legislature’s Transportation Committee. Interested individuals (applicants) shall file with the Office’s Franchising Division their application for franchising authority by accomplishing the forms prescribed for the purpose and thence proceed to the City Treasurer’s Office for the payment of necessary fees, this after being notarized by a public attorney.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Applicant files his application for a franchise with the Office’s franchising division, who will give him CARMEN GONZALEZ/ the list of requirements to accomplish and submit LINACEL S. ESTABAS to the latter. 5 minutes NANETTE G. BANTAYANON GLIZER REVIL

2. Inspection of the motor cab unit of applicant to validate authenticity of required documents submitted and see if the unit bears the required 3-5 minutes ANY SP J.O. EMPLOYEE AVAILABLE

3. When application is found in order and valid, applicant proceeds to the Treasurer’s Office for the payment of necessary fees and endorse to the

Committee on Transportation for reporting, 15-25 minutes CTO PERSONNEL submission for consideration by the SP in session.

4. When approved, Franchising Clerk prepares the documents together with the SP resolution and 5-10 minutes CARMEN C. GONZALES forwards them to the Office of the City Mayor for

5. Unavoidable problems relating to the SERVICE CONCEPCION MAISLING

Secretary to the SP

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SANGUNIANG PANLUNGSOD EQUITY ENHANCING SERVICES APPLICATION FOR ACCREDITATIONS AS NGO/PO

 ABOUT THE SERVICE

Pursuant to Art. 64, IRR, R.A.7160, application for accreditation of NGOs/Pos. within 30 days from the organization of the newly elected Sanggunian.

 REQUIREMENT(S)

 Resolution of the organization applying for accreditation  Certificate of Registration (from the SEC/DSWD/CDA/DOLE or any recognized NGA that accredits people’s org., NGOs or private sector)  List of Officers and Members with addresses  Constitution and By-Laws  Community based accomplishments/tract record of at least one year (incorporating its objectives and purpose, which is for: community organization and development, institution-building, local enterprise development, liveli- hood development, capability-building, and similar development objectives and considerations)  Financial Report

 FEES

 New - P 400.00

 Renewal - P 200.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Submit the requirements for accreditation to the SP ELISA M. OGAO-OGAO/ Records Section 5 minutes LOLITA M. SALUDSOD

2. Pay the imposed fee as provided in the Local Tax CTO Code your application 5 minutes

3. Present OR (Official Receipt) to the Sangguniang ELISA M. OGAO-OGAO/ Panlungsod Record Officer 2 minutes LINACEL ESTABAS/ ARCHIE ACE P. DAVID 4. The Vice Mayor will endorse to the TWG or the NGOs/POs for preliminary assessment of the application and indorse it back to SP through the Maximum of 7 days Committee on Accreditation of NGO/POs and submit report/recommendation in the SP session.

5. Wait for resolution of approval of application to be ELISA M. OGAO-OGAO/ delivered to the applicant or same may visit the SP LINACEL ESTABAS/ Record Section. ARCHIE ACE P. DAVID

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SANGUNIANG PANLUNGSOD EQUITY ENHANCING SERVICES

APPLICATION FOR PLEB CLEARANCE AND FILING OF ADMINISTRATIVE CASES AGAINST ERRING PNPS.

 ABOUT THE SERVICE

I. FOR PLEB CLEARANCE: Pursuant to R.A. 6975, SEC. 43 (Peoples law Enforcement Board-PLEB) II. FOR ERRING PNPs: Pursuant to R.A. 6975, SEC. 43 (Peoples law Enforcement Board-PLEB) and NAPOLCOM Memorandum Circular No. 2007-001  REQUIREMENT(S)

I. FOR PLEB CLEARANCE:  Cert. from the PPO or City PNP Chief Indicating that the applicant has no pending case  Cert. from the MOPIAS that the applicant has no pending case  One (1) 2 x 2 current ID picture  Official Receipt as proof of payment for PLEB Clearance from the City Treasurer’s Office

II. FOR ERRING PNPs:  Sworn/verified-written complaint with proper charges and annexes, if there are any, plus verification of non-forum shopping (7 copies)

 FEES

I. FOR PLEB CLEARANCE  PLEB Clearance Fee - P 50.00  BIR Doc. Stamps - P 15.00

II. FOR ERRING PNPs  Case Filing Fee - P 200.00  Case Withdrawal Fee - P 500.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

I. PLEB CLEARANCE: JUANITA L. MONTEJO/

1. Submit the requirements for PLEB Clearance at the 5 minutes MARVELYN M. ARANAS/ PLEB Secretariat - SP EUGENIO R. PATAYON, JR. 2. Make follow-up few hours or a day after submission JUANITA L. MONTEJO/ of the requirements depending on the availability of 1 minute MARVELYN M. ARANAS/ the signatory. Leave contact no. to the secretariat for EUGENIO R. PATAYON, JR. contact. II. ERRING PNPs: JUANITA L. MONTEJO/ 10 minutes 1. Submit the requirements to the PLEB Secretariat or ELISA M. OGAO-OGAO to the SP Records Section.

2. Wait for the serving of summons/orders or any notice PLEB BOARD from PLEB.

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SANGUNIANG PANLUNGSOD EQUITY ENHANCING SERVICES

FILING OF ADMINISTRATIVE CASE AGAINST ELECTED BARANGAY OFFICIALS OF OROQUIETA CITY

 ABOUT THE SERVICE

Pursuant to Chapter 4, Section 60-68 of R.A. 7160

 REQUIREMENT(S)

 Sworn/verified-written complaint with proper charges and annexes, if there are any, plus verification of non-forum shopping (7 copies) with cover letter of the complainant endorsing to the Sanggunian  Wait for the issuance of summons or any order from the Sanggunian after submission of the complaint.

 FEES:

 Filing fee of each Administrative Case - P 200.00  Withdrawal Fee of each Administrative Case - P 500.00  Authentication Fee - P 20.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Submit the requirements to the SP Secretary through the SP Records Division 10 minutes CONCEPCION MAISLING/

2. Pay the required fees. CITY TREASURER’S OFFICE

3. Wait for the serving of summons/orders or any no- tice from the Sangguniang Panlungsod To be delivered by the EUGENIO R. PATAYON SP Messengers ALAN S. PLAZA

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SANGUNIANG PANLUNGSOD EQUITY ENHANCING SERVICES APPLICATION FOR SUBDIVISIONS / LAND RECLASSIFICATION FROM AGRICULTURAL

TO NON-AGRICULTURAL USES

HOW TO AVAIL OF THE SERVICE

A. SUBDIVISIONS

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Proceed to the Office of the City Planning & CPDC Coordinator/ Development Coordinator to evaluate the 10 minutes Administrative Officer/ documents (Per Ord. No. 477-2012) Zoning Designate

2. Go back to SP - Records Division with subject 5 minutes ELIZA M. OGAO-OGAO documents (15 sets) (Per Ord. No. 477-2012)

3. Wait for the delivery of SP resolution. ELIZA M. OGAO-OGAO To be delivered and or visit/ EUGENIO R. PATAYON, JR. follow-up SP Records Division ALAN S. PLAZA

B. LAND RECLASSIFICATIONS (Agricultural to other uses)

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Proceed to the CLRB-OCPDC & present the following requirements:  Letter request addressed to SP SECRETARIAT:  Tax Declaration/Land Titles CITY LAND RECLASSIFICAITON BOARD (CLRB)  Photograph

 Cert. of Agriculture to allowable percentage C/O: ENGR. FERNAN V. MARCIAL of land for reclassification  Cert. of DAR not covered of CARP

2. Back to SP Records Section.

3. Wait for the recommendation of the City Land ELIZA OGAO-OGAO Reclassification Board as the basis of the SP’s action in session.

To be delivered by the SP ELISA M. OGAO-OGAO 4. Wait for SP’s Ordinance. messengers of follow-up at EUGENIO R. PATAYON, JR. the SP Records Section ALAN S. PLAZA

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SANGUNIANG PANLUNGSOD EQUITY ENHANCING SERVICES

FILING OF PETITION FOR SETTLEMENT OF BARANGAY BOUNDARY DISPUTES

 ABOUT THE SERVICE

Pursuant to Section 118 of R.A. 7160

 REQUIREMENT(S): (IRR R.A. 7160, Art. 170)

 Petition or in a form of a resolution addressed to the Sanggunian stating the grounds or justifications.  Petition shall be accompanied by:

 Duly authenticated copy of the law or statute creating the LGU or any other documents showing proof of creation of LGU

 Barangay map duly certified by the Land Management Bureau

 Technical description of boundaries of the LGUs concerned

 Written certification of the City Assessor as to the territorial jurisdiction over the disputed area according to rec- ords in custody

 Written declarations or sworn statements of the people residing in the disputed area; and

 Such other documents or information as may be required by the Sanggunian hearing the dispute

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Submit the requirements to the Secretary of the SP CONCEPCINO MAISLING/ 10 minutes through the SP Records Section. ELISA M. OGAO-OGAO

2. Wait for the serving of notices of the Sangguniang EUGENIO R. PATAYON, JR.

Panlungsod after filing the Petition ALAN S. PLAZA

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OFFICE OF THE CITY ADMINISTRATOR 2nd Floor, City Hall Main Independence St., Oroquieta City Tel # (088) 586 0326

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VISION

A service-oriented office in human resource and internal control management for the people of Oroquieta and beyond that will propel it to become the City of Good Life.

MISSION

To become well-equipped and focused in delivering transparent, prompt and efficient service through effective human resource and internal control management.

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OFFICE OF THE CITY ADMINISTRATOR EQUITY ENHANCING SERVICES

APPOINTMENTS OF NEWLY HIRED AND PROMOTED EMPLOYEES

 ABOUT THE SERVICE

All who are appointed to positions found in the Plantilla of Personnel need an appointment to assume the duties and responsibilities of the position

 REQUIREMENT(S)

 Application Letter addressed to the City Mayor  Resume  Report of Rating/Certificate of Eligibility (verified from CSC or PRC)  Clearances – Barangay, Mayor’s, Police, NBI  CS Forms 212, 203, 211  CS Position Description Form  Oath of Office  Statement of Assets, Liabilities and Networth

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. APPLICATION

Submit application letter with resume for new ap- 5 minutes Office of the Mayor plicants/CS Form 212 for applicants for promotion Frontline personnel to the Office of the Mayor

2. ASSESSMENT & SCREENING PROCESS PUBLICATION 30 Days & POSTING SARAH T. RODA City Mayor calls the Personnel Selection/ 4 hours HRMO I Promotions Board to assess/screen applicants

Selection/Promotions Board Secretary prepares ELVIE D. MALIAO minutes of meeting and rank list for 4 hours HRM Officer II Mayor’s selection and signature of Selection/ Promotions Board members

Selected employee accomplishes required forms

(# 5,6,7,8) and submits together with other re-

quired documents (# 3 & 4) to HRM Division 10 days

3. PROCESSING OF DOCUMENTS

HRM Division personnel prepares appointment 5 days papers and process pertinent documents for sig- nature of officials concerned

4. Approval Hon. JASON P. ALMONTE City Mayor signs appointment papers. 5 days City Mayor HRM Division personnel records and encodes transaction in database

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OFFICE OF THE CITY ADMINISTRATOR EQUITY ENHANCING SERVICES

SECURING JOB ORDERS

 ABOUT THE SERVICE

Job Orders are required of all who are to be hired by the city government on short duration not exceeding six (6) months. There is no employee-employer relationship and therefore , service rendered on this basis are not accredited as government service

 REQUIREMENT(S)

 Personal Data Sheet (CSC Form 212) for first timers

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. PROCEED TO THE OFFICE OF THE CITY MAYOR REY B. AGUSTINES  Go to frontline staff for listing and 30 minutes (JO In-Charge detailed at OCM) scheduling

2. ROCEED TO THE OFFICE OF THE CITY ADMINISTRATOR JANE JEONG M.  Secure PDS Form 212, if first timer 30 minutes DUHAYLUNGSOD HRM Aide

3. PREPARATION AND PROCESSING OF JOB ORDER

 Ten (10) days before scheduled work, Job Order 10 minutes ELVIE D. MALIAO is prepared HRM Officer II  Frontline staff processes and records transactions. Liaison Officer of office assignment makes workers to be hired sign 10 days acknowledgement ARECIO A. CASING, JR. City Administrator

4. APPROVAL Hon. JASON P. ALMONTE  City Mayor approves Job Order 1 minute City Mayor

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OFFICE OF THE CITY ADMINISTRATOR EQUITY ENHANCING SERVICES

APPLICATION FOR LEAVE OF REGULAR AND CASUAL EMPLOYEES

 ABOUT THE SERVICE

All Employees are required to file an application for leave for all absences made

 REQUIREMENT(S)

 Application for Leave (CSC Form 6)  Medical Certificate attested by CHO doctor if made by private practitioner for Sick Leave of more than 5 days  Documentary Stamp of Php 15.00 to be attached on Medical Certificate

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SECURE CSC FORM 6 FROM CONCERNED EMPLOYEE’S OFFICE OF ORIGIN AND 5 minutes Division Chiefs of all offices ACCOMPLISH FULLY 2. PROCESSING OF LEAVE APPLICATION TESSIE A. SOBEBE 30 minutes Submit to immediate supervisor of con- HRM Assistant cerned employee for recommending approv- al SARAH T. RODA Submit to HRM Division for recording and 30 minutes HRMO I computation of leave credits

Signature of HRMO II on certification of ELVIE D. MALIAO 1 minute HRM Officer II leave credits

3. APPROVAL Division Chiefs of all offices

Application is approved by Chief of Office of concerned employee. However, applications 1 minute Hon. JASON P. ALMONTE for leave of absence of 10 days or more are City Mayor to be approved by the City Mayor

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OFFICE OF THE CITY ADMINISTRATOR EQUITY ENHANCING SERVICES CONFIRMATION OF LEAVE CREDITS

 ABOUT THE SERVICE

All Employees who are separated/retired with accumulated leave credits are entitled to claim terminal leave credits which require a confirmation of leave credits

 REQUIREMENT(S)

 Service Record  Clearance – CTO, GSO, Accounting  Employees Leave Card from National Agency (for devolved employees)

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. Intention to retire At least one (1) year before retiring, inform the 1 hour Office of the City Mayor, in writing, of intention to retire 2. Computation of Leave Credits

Total accumulated leave credits are computed 1 day TESSIE A. SOBEBE by HRM Division. HRM Assistant

Estimated amount of money value is submit- 30 minutes ted to Budget Office for appropriation WELITA C. LARA Upon separation/retirement, secure copy of 20 minutes Budget Officer III confirmation of Leave Credits from HRM Divi-

sion

File Application for Terminal Leave following 1 day steps of usual Application for Leave ELVIE D. MALIAO HRM Officer II Approval of Application by City Mayor 5 minutes

3. Claim of Money Value

Prepare voucher for claim, attach confirmation 5 days OFFICE OF RETIRING of leave credits and required clearances EMPLOYEE CONCERNED

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OFFICE OF THE CITY ADMINISTRATOR EQUITY ENHANCING SERVICES

SECURING SERVICE RECORDS, CERTIFICATES OF EMPLOYMENT, LEAVE CREDITS, LEAVE WITHOUT PAY (LWOP), ETC.

 ABOUT THE SERVICE

Employees including those who retired need certain certifications for various transactions as required by different agencies or offices

 REQUIREMENT(S)

 Certification Fee of Php 25.00 to be paid at the Office of the City Treasurer

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. CERTIFICATION FEE Any Revenue Collection Clerk Pay Certification Fee of Php 25.00. Specify 5 minutes requested certification

TESSIE A. SOBEBE 2. PREPARATION OF CERTIFICATION HRM Assistant

Present receipt to frontline staff of the Office of the City Administrator 15 minutes Data is researched and crosschecked against SARAH L. RODA 201 Files HRMOfficer I

Printing of requested certification

3. CERTIFICATION IS SIGNED 1 minute ELVIE D. MALIAO HRMOfficer II

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CITY ASSESSORS OFFICE Ground Floor, City Hall Main Independence St., Oroquieta City

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VISION AND MISSION:

To ensure that all laws and policies governing the appraisal and assessment of real properties for taxation purposes are equitably and properly executed.

SERVICE STANDARDS:

To serve our client effectively and efficiently.

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OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

Securing Owner’s Copy of Updated Tax Declaration

 ABOUT THE SERVICE

THE OWNER’S copy of updated tax declarations is made upon transfer of ownership of real property from the previous to the new owner. This is done to update the records of the city government and to transfer real property taxation to the new owner.

 REQUIREMENT(S)

 Deed of Conveyance ( sale, inheritance, donation, etc. )  Certificate of Real Property of Tax Payment  Transfer Tax Receipt  Certificate authorizing registration (CAR) from BIR.  Photocopy of Title (if titled)  Clearance from the Department of Agrarian Reform ( if agricultural )  Copy of approved subdivision plan ( segregation, consolidation )

 FEE(S) Certification Fee - P 65.00 Certified True Copy - P 65.00 Land History - P 95.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. REQUEST FOR THE SERVICE

Inform Appraisal & Tax Mapping Division (ATM) 5 minutes Chief regarding the request.

2. SUBMITAL OF REQUIREMENTS LORLY ABUHON Submit all required documents to the (ATM) LAOO II Chief, and wait for the request to be evaluated as to requirements.

ATM prepares the following: 30 minutes Field Appraisal Assessment Sheet (FAAS) for submittal to Assessment & Evaluation Division (AED) Chief for review & signature.

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OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

3. PREPARATION OF UPDATED TAX DECLARATION Engr. LEONARDO M SABIJON City Assessor City Assessor reviews documents and approved FAAS. ENGR. REY GUERRA AED prepares computation of Transfer LAOO IV Fee. Costumer pays Transfer fee at City LORLY ABUHON Treasurers Office. 1 hour LAOO II Assessment & Evaluation Division (AED) prepares for updated Tax declaration VELMA TAGUBAR (UTD) Ass.Clerk III AED & ATM Chief reviews & sign UTD. City Assessor approves and signs the WILMA C. OZARAGA updated Tax Declaration. Clerk IV

4. ISSUANCE OF OWNER’S COPY

AED numbered Tax Declaration and WILMA C. OZARAGA issued to costumer. Clerk IV

5. RECORDING OF TAX DECLARATION

Appraisal & Taxmapping Division Records 10 minutes REY C. GUERRA / PROCESO MAATA the transaction in the Taxmapping Control LAOO IV / Assessment Clerk II Roll (TMCR).

Records & Management Division records the UTD on real property ownership card, 20 minutes MYRNA Y. MALMIS replace the old TD w/ UTD in the Barangay LAOO IV file. Files the original copy.

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OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

SECURING ASSESSMENT FOR NEW BUILDING OR MACHINERY.

 ABOUT THE SERVICE

Regular field inspection conducted by the City Assessor’s Office to assess value of newly occupied/ constructed building and newly installed machinery. New Tax Declaration is issued to the owner, for real property taxation and record purposes of the office.

 REQUIREMENT(S)

 Letter Request  Blueprint of the approved Building Plan  Photocopy of Occupancy Permit

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. REQUEST FOR THE SERVICE REY C. GUERRA Inform Chief of Appraisal & Tax Mapping LAOO IV Division (ATM) regarding the request. 10 minutes

 Wait for the Schedule of the Inspection. EUNAP NERI  ATM Chief assigns the task to a Local Tax Mapper I Assessment Operations Officer (LAOO).

2. SITE INSPECTION

Accompany the Local Assessment Operations Officer (LAOO) who will conduct inspection to 4 hours assess the value of the new building or ( Depending on PROCESSO MAATA machinery. property’s size and Assessment Clerk II location )  The LAOO prepares a Field Appraisal Assessment Sheet (FAAS)

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OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

3. PREPARATION OF TAX DECLARATION

The LAOO computes the floor area (for buildings), etc. and determines market and EUNAP NERI assessed valuation. Tax Mapper I The following, are then, prepared:  Appraisal & Tax Mapping Chief reviews 1 ½ hour FAAS as to approved schedule of market value. REY GUERRA  Assessment & Evaluation Chief check & LAOO IV recommends approval of FAAS.

 City Assessor reviews and approved FAAS.

 Assessment & Evaluation Division (AED)

prepares Tax declaration. Engr. LEONARDO M. SABIJON  AED & ATM Chiefs reviews & sign TD. City Assessor  City Assessor approves and signs the Tax Declaration.

4.Issuance of Owner’s Copy

Tax Declaration is numbered and issued to 5 minutes WILMA OZARAGA costumer. CLERK IV

5. Recording of Tax Declaration

Records & Management Division records MYRNA Y. MALMIS the TD on real property owners card, and in 20 minutes LAOO IV the Barangay file. Files the original copy.

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OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

SECURING CERTIFIED COPY OF TAX DECLARATION, CERTIFICATE OF PROPERTY HOLDINGS, CERTIFICATE OF NO IMPROVEMENT, & VERIFYING HISTORY OF REAL PROPERTY

 ABOUT THE SERVICE

A certified true copy or certifications for real property unit (land, building or machineries) on file with the office may be requested for taxation or for any legal purpose.

 REQUIREMENT(S)

 Letter Request  Certification Fee

 FEE(S)

 Certification Fee - P 65.00  Certified True Copy - P 65.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. REQUEST FOR THE SERVICE MYRNA Y. MALMIS Inform Record Management Division (RMD) 5 minutes LAOO IV Chief regarding the request.

2. PREPARATION OF CERTIFIED TRUE COPY OR CERTIFICATION. LYLE C. FRANCISCO Assessment Clerk III  Computer Encoders prepares the request  Assessment Clerk verifies the certified AUREA SENTORIAS true copy/certification. A.S. II  RMD Chief checks, sign the certification. 15 minutes  City Assessor signs the document. MYRNA Y. MALMIS  Assessment Clerk Records the LAOO IV certification. Engr. LEONARDO M. SABIJON City Assessor

3. ISSUANCE OF CERTIFIED TRUE COPY OR CERTIFICATION. MYRNA Y. MALMIS  A copy of the certification or certified true LAOO IV copy of Tax Declaration (TD) is released.

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OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

ANNOTATING OR CANCELLING LOANS OR MORTGAGES ON TAX DECLARATIONS

 ABOUT THE SERVICE

A certified true copy or certifications for real property unit (land, building or machineries) on file with the office may be requested for taxation or for any legal purpose.

 REQUIREMENT(S)

 Copy of the Mortgage/Release of Mortgage  Certification Fee - P 65.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. REQUEST FOR THE SERVICE

 Inform Assessment & Evaluation Division (AED) Chief regarding the request. 10 minutes WILMA C. OZARRAGA  Wait for the AEM Chief evaluation of the Clerk IV request  AEM Chief assigns the task to an Assessment 5 minutes Clerk.

2 . ANNOTATION OR CANCELLATION OF ENCUMBRANCE ON TAX DECLARATION WILMA C. OZARRAGA  Assessment Clerk annotates or cancel 10 minutes Clerk IV encumbrance on the Tax Declaration (TD) for signature of the City Assessor. Engr. LEONARDO M. SABIJON  The City Assessor checks and signs the City Assessor cancellation.

3. ISSUANCE OF COPY OF UNANNOTATED TD TO COSTUMER 5 minutes WILMA C. OZARRAGA Clerk IV

31

OFFICE OF THE CITY ASSESSOR GROWTH-ORIENTED SERVICE

VERIFYING PROPERTY LOCATION AND VICINITY

 ABOUT THE SERVICE

The service helps the clients identify the location and its vicinity of property

 REQUIREMENT(S)

 Name of present owner  Tax Declaration No. of Property

 FEE(S)

 Sketch Plan Fee - P 65.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. REQUEST FOR THE SERVICE 10 minutes REY GUERRA Inform Appraisal & Tax Mapping division chief LAOO IV regarding the request.

2. VERIFICATION AND RESEARCH

REY GUERRA  Taxmapper or Taxmapping Aide verifies and researches the location of the real LAOO IV

property in the tax map. 25 minutes

 Tax Mapping or Local Assessment EUNAP NERI Operation Officer prepares for sketch plan Tax Mapper I of the lot.

3. IDENTIFICATION OF PROPERTY LOCATION REY GUERRA  Taxmapper or LAOO presents the sketch LAOO IV Plan of the property to the client. 15 minutes  ATM Chief signs the sketch plan  City Assessor signs the sketch plan Engr. LEONARDO M. SABIJON City Assessor

4. ISSUANCE OF SKETCH PLAN

 ATM records the request 5 minutes Tax Mapper Assign  A copy of the sketch plan is released.

32

DEPARTMENT OF HEALTH CITY HEALTH OFFICE Ground Floor, City Hall Annex Independence St., Oroquieta City

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VISION

By 2024, access to quality health care and its facilities shall be provided, that is affordable, sustainable and comprehensive health service delivery for the people of Oroquieta City.

MISSION

We shall provide a quality, effective and integrated essential health services that is accessible to all; empowered health workers for quality health services and sustained collaborative and coordinative linkages.

35

CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

SECURING INDIVIDUAL TREATMENT RECORD (ITR)

 ABOUT THE SERVICE

Patients who need medical consultation, dental and other health services need to secure an individual treatment record. The ITR contains patient’s information, chief complaint and vital signs.

 REQUIREMENT(S)

 Bonafide resident of Oroquieta City

 FEES

 Laboratory user’s fees are charge to non-indigent patients. Patients go to the City Treasuries Office to pay for said laboratory service.  Indigent patients are free of charge.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. GET YOUR PRIORITY CONSULTATION MARY ANN Q. SANCHEZ NUMBER. One number per patient’s basis. Nurse Job 2 minutes JAN LEMUEL F. ACOSTA Nurse Job

2 . WAIT FOR YOUR PRIORITY NUMBER TO BE MARY ANN Q. SANCHEZ CALLED Nurse Job 5 minutes JAN LEMUEL F. ACOSTA Nurse Job

3. RECORDING OF PATIENT INFORMATION. ELVIE AMARILLE CHIEF COMPLAINTS AND VITAL SIGNS ARE UW - Record Officer Designate TAKEN 5 minutes MERLITA PALER Job

SAMUEL APAO Job

4. PRIORITY SERVICE ARE GIVEN TO SENIOR CITIZENS, PERSONS WITH DISABILITY (PWD) 3-10 minutes Depend on severity AND TO PATIENTS SUFFERING WITH HPN, HIGH of case CLEMENTE A. ALMONTE, MD - CHO FEVER. AL JOSEPH J. GUANTERO, MD, RMT MARY ANN A. MASAYON, MD, MPM-HSD 5. WAIT FOR YOUR NUMBER TO BE CALLED FOR Depends on the bulk CHO Physician CONSULTATION of number of patients

36

CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

GENERAL CONSULTATION AS O

 ABOUT THE SERVICE Primary curative care for early diagnosis and management of diseases to prevent complication and death from the common diseases among residents of the City of Oroquieta.

 FEES

 Consultation is free and patients may avail of free medicines if available otherwise they are prescribed.

HOW TO AVAIL OF THE S

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Consultation at OPD

 Get priority number from the designated areas. A separate priority number is as - signed to the senior citizens and people with disability.

 Wh en your number is called at the

information area you are advised to proceed to medical section. At the record section, If new you are given CHO ID

number and ITR, if old present your CHO ID number to retrieve your medical record. Then go back to the information and triage Admitting CHO Personnel area. 5 minutes  At the information and triage area present your proof of residency, philhealth ID and your medical record to the personnel. Patient information, chief complaints, vital signs are taken and recorded in the ITR.  Then proceed to the designated health services like dental and medical services, laboratory, immunization, TB DOTS, family planning and others.  Senior Citizens and Persons with disability will proceed to the designated express lane.  After the desired health services proceed to the pharmacy to avail the free medicines and return the medical record.

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CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

2. EXAMINATION AND MANAGEMENT OF PATIENT

 Patient with fever shall be given initial medicine to lower the fever . Immediately Nurse at the triage area

 Patient with high fever, high blood pressure, with diarrhea, vomiting, dizziness and any emergency instances are first priority

 Patients are examined, prescribed

medicines

 Patients may be referred for laboratory, Physician on duty with injection, health education, counseling and 10 to 15 minutes assisting personnel they shall be guided by the CHO personnel.  If the laboratory result is available the patient can enter the Physician’s room upon the discharge of the ongoing patient  Medicines if available shall be given free and if not it shall be prescribed.  If referral to higher level health facility or specialist is needed, a referral form shall be given and be carried by the patient to the said facility. Emergency cases, the patient is referred and transported by ambulance accompanied by a nurse and a doctor as needed  Patients from the barangay shall be referred to the Rural Health Midwife assigned for follow up

38

CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

AVAILING OF AMBULANCE S

 ABOUT THE SERVICE

Purpose: To facilitate in the transportation of patient(s) to and from hospital w/ in and outside the city. And shall not be used for transporting cadavers.

 FEES

 Ambulance Service is free to all indigent patients. Non-indigent patient shall cover the cost of travel, viz: gasoline, oil, barge fees, driver’s allowance, etc.

HOW TO AVAIL OF THE S

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. COORDINATE WITH THE CITY HEALTH OFFICER

 CHO II or CHO Physicians assess the patient’s need for the ambulance. Including those referred by the City Mayor, City Officials and other physicians and hospitals.

CHO II shall prioritize patient’s transport if there are patients to be transported simultaneously 5 to 10 minutes Head, City Health Office In the absence of CHO II,

the OIC CHO  In case of emergency, ambulance use is free

 Indigents must present a certificate of indigency from the City Social Welfare Office except during emergency.

 CHO II shall coordinate with the Ambulance Driver and Medical Response Team if necessary

 Family member shall accompany the patient

39

CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

AVAILING OF THE ISSUANCE OF M - L C

 ABOUT THE SERVICE

Purpose: To examine a person, make report & submit to the Philippine National Police all Medico Legal Cases conducted.

 FEES

 Service is free to all of the residents of Oroquieta City

HOW TO AVAIL OF THE S

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. THE PERSON TO BE EXAMINED FOR MEDICO –

LEGAL SHALL BE SEEN BY THE PHYSICIAN

 Person who needs Medico-legal examination, does not need to get priority number just present the PNP request to Medico Legal.

 Suspect(s) of crime do not need priority # and must be escorted by a PNP personnel in uniform.  If laboratory examination is necessary, 10 minute for slight the physician will refer to the health physical injury and facility concern and shall return the

laboratory result to the attending Physician. Rural Health Physicians on duty  Victim shall go directly go to the Physician’s room and present the PNP’s letter of request to the physician 30 minutes if gynecological and  Medical examination by the physician is laboratory done. examinations  In cases of minor and Women’ abuse , the are needed City Social Welfare Office personnel shall coordinate with the CHO  If laboratory examination is necessary, the physician will refer the person t who shall return with the laboratory result to the physician.  Medico Legal certificate shall be issued in 6 copies ( one copy for the victim, one for police, one for Punong Barangay, one for the CHO, ) In case of Violence Against Women and Children case, another copy is given to the City Social Welfare Office. All copies except the victim’s copy shall be delivered by the CHO personnel.

40

CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

AVAILING OF THE ISSUANCE OF MEDICAL C

 ABOUT THE SERVICE

Purpose: To examine person(s) needed medical certificate for whatever purpose it may serve.

 FEES

 Medical Certificate fee shall be paid at the City Treasure’s Office as follows:  Students: – P 10.00  For Employment (local) – P 50.00  For Employment (Abroad) – P100.00  Driver’s License – P 50.00  Other Medical – P 50.00

HOW TO AVAIL OF THE S

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. ISSUANCE OF MEDICAL CERTIFICATE

 Approach information and triage area for

priority number and wait until name is called.

 Proceed to medical records section to 10 minutes Admitting personnel retrieve medical record for old patient and

if new patient, CHO ID number and medical record is issued. Time depends on the Medical Technologist  Proceed to information and triage area for prescribed vital signs and recording of other patient laboratory Physician information. examination

 The doctor shall examine and issue medical certificate.

 If laboratory examination is necessary, the physician will refer the person to the health facility concerned and shall return with the results to the physician.

 If there are findings medicine shall be prescribed

41

CITY HEALTH OFFICE EQUITY ENHANCING SERVICES

AVAILING OF PRE – MARRIAGE C (PMC) S

 ABOUT THE SERVICE

The City Health Office shall facilitate the Pre-Marriage Counselling (PMC) un der t r ai n ed pers onn el and shall be issued pre - marriage certificate upon attendance to the seminar.

Pre-Marriage Counselling (PMC) seminar is held every Thursday from 8:00 – 12:00 noon. The PMC Certificate is awarded to participants right after the activity.

HOW TO AVAIL OF THE S

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. REGISTRATION

Present the issued Local Civil Registrar’s One minute City Health Receptionist NOTICE OF Marriage License. Log in the names of couples

2. LECTURE PROPER ACCORDING TO PMC MODULE Health Educator/Maternal and

Child Care Coordinator/

3. ISSUANCE OF PMC CERTIFICATE SIGNED BY THE Four hours City Population Officer LECTURER AND CHO II Designate/Family Planning Coordinator / or other concerned personnel

42

OFFICE OF THE CITY PLANNING & DEVELOPMENT COORDINATOR 2nd Floor, City Hall Main Independence St., Oroquieta City Tel # (088) 564 3406

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44

VISION

Excellent service through a pool of capable, hardworking, dedicated and adequate working force equipped with modern and efficient office tools and equipment and working in a considerably conducive environment.

MISSION

To formulate short and long term development plans, develop program packages and project proposals that are relevant to the needs of time particularly in the aspects of economic growth, social services, infrastructure, and institutional development and improvement taking into careful consideration and inclusion climate change adaptation measures and Disaster Risk Reduction Strategies.

SERVICE STANDARDS

We uphold dedication to duty, honesty, positive work attitude, punctuality, the ability to finish task on time or render overtime work if necessary, and openness to novel ideas and new processes to speed-up office transactions.

45

OFFICE OF THE CITY PLANNING & DEVELOPMENT COORDINATOR EQUITY ENHANCING SERVICES

SECURING LOCATIONAL CLEARANCE

 ABOUT THE SERVICE

Locational Clearance is issued when a proposed project requires the use of the land in order to ensure its conformity as to land use in the chosen location as reflected in the approved Zoning Ordinance of the city.

 REQUIREMENT(S)

 Duly filled-up application form.  Lot sketch plan.  Tax declaration.  Site development plan

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. GO TO THE FRONTLINE STAFF

 Ask for Application Form. Present you lot 1 minute Sketch plan, tax declaration, & site development plan.

2. STAFF EXAMINES DOCUMENTS

5 minutes  Staff checks/matches the location of the project with the approved Zoning Map. MR. ELMAR A. UBA

3. SITE INSPECTION (OPTIONAL)

 This is done only when the proposed project 1 hour is affected by a proposed road.

4. PROCESSING OF DOCUMENTS 3 minutes  Staff processes and records the transaction.

5. APPROVAL ENGR. FERNAN V. MARCIAL Engineer IV, Zoning & Designated 1 minute  Staff forwards the document to the Zoning Enforcement Officer Officer for review and approval. Zoning Officer reviews the document and signs it.

6. RELEASE OF DOCUMENT

 Staff releases the document. 1 minute MR. ELMAR A. UBA

46

Department of Social Welfare and Development CITY SOCIAL WELFARE AND DEVELOPMENT OFFICE 2nd Floor, City Hall Annex Building Independence St., II, Oroquieta City Tel. # (088) 531-1275

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48

VISION

EMPOWERED AND PRODUCTIVE INDIVIDUAL, GROUPS, FAMILIES AND COMMUNITIES OF OROQUIETA CITY.

MISSION

TO CARE, PROTECT THE DISADVANTAGED INDIVIDUAL, GROUPS, FAMILIES AND COMMUNITIES BY PROVISION OF INTERVENTION AND OPPORTUNITIES FOR THEM TO BECOME SELF RELIANT AND ACTIVE PARTNERS IN DEVELOPMENT.

49

CITY SOCIAL WELFARE AND DEVELOPMENT EQUITY ENHANCING SERVICES

REQUEST FOR FINANCIAL

ASSISTANCE

 ABOUT THE SERVICE

Provision of limited financial assistance to individual/family financially unable to meet specific needs because of sudden death, illness, loss of job and inability to return home.

 REQUIREMENT(S)

 Barangay Certificate of Indigency duly signed by the Punong Barangay  Doctor’s Prescription if the request is to purchase medicines

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Submit yourself for interviews/assessment to the social worker concerned. 15 minutes

FLORIDA R. FERRER 2. Social worker prepares/fills up Financial Assistance Form and lets you sign it. 2 minutes

3. Social worker submits the duly accomplished form to the CSWO for approval 1 minute LILIAN B. GALLARDO

4. Processing of claim Accounting Office to other Offices 3 days concerned then to Cash Division.

50

CITY SOCIAL WELFARE AND DEVELOPMENT EQUITY ENHANCING SERVICES

SECURING PURCHASE BOOKLETS

 ABOUT THE SERVICE

Issuance of purchase booklet for the Senior Citizen to avail of the privileges and discounts being stipulated and provided for in the Senior Citizens’ Act

 REQUIREMENT(S)

 Valid Senior Citizen’s ID

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Present valid senior citizen’s ID 1 minutes

GRACE B. BADIANG

2. Issuance of Purchase Booklet to Senior 2 minutes Citizen concerned.

51

CITY SOCIAL WELFARE AND DEVELOPMENT EQUITY ENHANCING SERVICES

SECURING ASSISTANCE FOR CHILDREN IN

CONFLICT WITH THE LAW

 ABOUT THE SERVICE

Provision of assistance and/or intervention to children below 18 years old who are in conflict with the law.

 REQUIREMENT(S)

 Birth Certificate as proof of his true age

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Law enforcement officer turns over the child 10 minutes to the CSWD Office

2. Social worker interviews assesses the child 1 day and his parents 3.1 Social worker commits the child to youth JOY B. KAAMIÑO Home, Rehab, NGO and/or Government 1 day facility if the child’s safety is in danger. 3.2 Social worker releases the child to parents/ guardians if the safety of the child is not in 30 minutes danger for program intervention and reintegration to family and community.

52

CITY SOCIAL WELFARE AND DEVELOPMENT EQUITY ENHANCING SERVICES SECURING ASSISTANCE FOR CHILDREN IN CONFLICT WITH THE LAW WHOSE AGE IS

ABOVE 15 YEARS OLD WITH DISCERNMENT

 ABOUT THE SERVICE

Provision of assistance and/or intervention to children whose age is above 15 years old with discernment

 REQUIREMENT(S)

 Birth Certificate as proof of his true age

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Law enforcement officer turns over the child to the CSWD Office 1 hour 2. Social worker interviews assesses the child and his

parents JOY B. KAAMIÑO 3. Social worker commits the child to Diversion Pro- gram if the impossible penalty is not more than six 1 day

4. Social worker requires appearance of the child to the office once a month for follow-up and monitor- 30 minutes

53

CITY SOCIAL WELFARE AND DEVELOPMENT EQUITY ENHANCING SERVICES

REQUEST FOR A CERTIFICATE OF INDIGENCY

 ABOUT THE SERVICE

Provision of certificate of indigency to individuals/families to avail of free services/ discounts of any goods and/or facilities

 REQUIREMENT(S)

 Certification that person or family concerned is indigent issued by the Barangay Captain  In the absence of the no. 1 requirement the Social Worker will refer to the Certified List of Indigent Families per barangay

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. Client goes to Social Worker for interview and assessment 5 minute JULIE ANN AGANOS 2. Social Worker prepares the Certificate of Indigency have it signed by the CSWO and 3 minutes issues to the client concerned

54

CITY SOCIAL WELFARE AND DEVELOPMENT EQUITY ENHANCING SERVICES

REQUEST FOR A SOCIAL CASE STUDY REPORT

 ABOUT THE SERVICE

Provision of information of a certain individual/client regarding his/her personal background (physical appearance, relationships, financial capabilities, strengths and weakness) and history of his/her illness if it is for medical purposes.

Social Case Study Report is also used as reference in the conduct of study of a certain person/client needing whatever assistance/services he/she would like to avail of from any NGO/GO’s facilities for the solution of his/her problem.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1 hour 1. Client approaches the Social Worker for MYRNA A. ORBOC interview and assessment JULIE ANN AGANOS

1 day 2. Social Worker conducts home visit and JULIE ANN AGANOS gathers collateral information MYRNA A. ORBOC

JULIE ANN AGANOS 3. Social Worker prepares the Social Case 1 hour MYRNA A. ORBOC Study

JULIE ANN AGANOS 2 days after 4. Social Worker issues/releases Social Case MYRNA A. ORBOC Study Report duly signed by the CSWO

55

LOCAL CIVIL REGISTRY OFFICE Ground Floor, City Hall Independence St., Poblacion II, Oroquieta City

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57

VISION

THE City Civil Registry Office is an honest and reliable provider of civil registration products and services

MISSION

As the Primary Civil Registration Agency of the City Government, the City Civil Registry Office Produces and Provides Quality Civil Registration Products and Services

58

LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

SECURING CERTIFICATION OF BIRTH, DEATH, AND/OR MARRIAGE

 ABOUT THE SERVICE

A certification of birth, death, and/or marriage is a certified transcription issued by the City Civil Registrar or her authorized representative for any legal purpose, e.g. school enrolment, applying for driver’s license, etc. The documents is valid only up to 6 months from date of issuance as per DFA and other agencies’ policy.

 REQUIREMENT(S)

 Accomplished Verification Slip Form (VSF)  For birth - written authority if applicant is not the owner of the documents, parent, grandparents, spouse, or children of the owner.

 REQUIREMENT(S)

 Verification Fee P 30.00  Certification Fee: Destroyed or not available P 50.00 Available P 50.00  DST P 15.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

1 minute  Submit Barangay Resolution and/or Letter Request.

2. VERIFICATION NILDA C. BADIANG 5 minutes - for timely  Clerk aide verifies document using index registration card register, or file copy and if already encoded, computer files. For delayed, No definite minutes, LIEZEL C. TAC-AN registered documents, manual hours, days, - for verification takes a long time. You will be delayed registration informed either to wait or return the next day.

3. SECURE PAYMENT ORDER SLIP 1 minute  This slip specifies the fees to be paid

59

LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

4. PAYMENT OF FEES

 Applicant proceeds to City Treasurer’s 5-10 minutes Windows 3, 4, 5, & 6 Office for payment of require fees. City Treasurer’s Office

5. DOCUMENT REGISTRATION NILDA C. BADIANG  Clerk Aide assigns Registry Number and 5 minutes tupe the number in the item provided for LIEZEL C. TAC-AN such and the item for approved portion of the City Civil Registrar.

6. APPROVAL OF CERTIFICATION ENGR. BEAU L. CABAHUG  The city Civil Registrar affixes his 2 minutes signature to the Documents.

7. DISTRIBUTION OF CODES NILDA C. BADIANG 1 minute  Clerk Aide gives 1 copy to applicant and LIEZEL C. TAC-AN retains 3 copies of documents.

60

LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

AUTHENTICATION OF BIRTH, DEATH, MARRIAGE, COURT DECREE, AND/OR LEGAL INSTRUMENT

 ABOUT THE SERVICE

Authentication of civil registry documents are required for various legal purpose, e.g. NSO, GSIS & SSS claims, etc.

 REQUIREMENT(S)

 Accomplished Verification Slip Form (VSF) for birth, death, or marriage.  For birth - written authority if applicant is not the owner of the documents, parents, grandparents, spouse, or children of the owner.  Owner’s copy of registered documents.

 REQUIREMENT(S)

 Authentication fee per sheet P 30.00  Verification Fee (if applicant has no original copy of the document P 30.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 Submit VSF and other applicable 1 minutes requirements.  For Birth, Death, and/or marriage 1 minutes

For Court Decree or Legal Instrument  2. INTERVIEW & VERIFICATION DONJAY B. BATION/  You will be interviewed to determine LIEZEL C. TAC-AN when document was registered. 10-15 minutes Verification follows.

JEAN N. ROLLINAS  For birth, death, and/or marriage 10-30 minutes

 For court decree or legal instrument

3. SECURE PAYMENT ORDER SLIP

 This slip specifies the fees to be paid 1 minute

 For birth, death, and/or marriage 1 minute  For court decree or legal instrument

61

LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

4. PAYMENT OF FEES

Windows 3, 4, 5, & 6  Applicant proceeds to City Treasurer’s Office for the payment of require fees. 5-10 minutes City Treasurer’s Office

5. STAMPING OF CERTIFIED MACHINE COPY & OFFICIAL RECEIPT NUMBER DONJAY B. BATION/  Clerks request O.R. from applicant and LIEZEL C. TAC-AN stamps each sheets to be authenticated.  For birth, death, and/or marriage 2 minutes

JEAN N. ROLLINAS  For court decree or legal instrument

6. SIGNING AND ISSUANCE

 City Civil Registrar affixes her signature 1 minute / per sheet ENGR. BEAU L. CABAHUG per sheet and gives copy of document to applicant

62

LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

REGISTRATION OF BIRTH, DEATH, OR MARRIAGE (TIMELY)

 ABOUT THE SERVICE

Authentication of civil registry documents are required for various legal purpose, e.g. NSO, GSIS & SSS claims, etc.

 REQUIREMENT(S)

 4 copies of Certificate of Death, Certificate of Fetal Death and/or Certificate of Marriage duly accomplished.

 REQUIREMENT(S)

 Documentation Fee: Birth, Death/Fetal Death P 30.00 Marriage P 30.00  Burial Permit Fee P 50.00  Admission of Paternity P 100.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 Document submitted is carefully reviewed to determine if there are un-affixed 2 - 5 minutes signature and/or unfilled-up items. You will be instructed what to do if there are items that are lacking LIEZEL C. TAC-AN/ CONCEPCION M. PACAÑA 2. DOCUMENT EVALUATION AND REVIEW ENRIQUE N. GANGOSO

 Document is evaluated, in case of birth certificates, to determine legitimacy status of child. If illegitimate birth and father 30 minutes to 1 hour acknowledges child, the clerk-aide fills up the affidavit of Admission of Paternity (AOP) and have the father signed then swore before a public or private attorney. The AOP is then, registered in the Register of Legal Instrument.

3. SECURE PAYMENT ORDER SLIP CONCEPCION M. PACAÑA 1 minute LIEZEL C. TAC-AN  This slip specifies the fees to be paid ENRIQUE N. GANGOSO

4. PAYMENT OF FEES 5-10 minutes Windows 3, 4, 5, & 6  Applicant proceeds to City Treasurer’s City Treasurer’s Office Office for payment of required fees.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

5. DOCUMENT REGISTRATION CONCEPCION M. PACAÑA  Clerk Aide assigns Registry Number and 5 minutes LIEZEL C. TAC-AN type the number in the item provided for ENRIQUE N. GANGOSO such and the item for approved portion of the City Civil Registrar

6. APPROVAL OF REGISTRATION

 The City Civil Registrar affixes her signa- 2 minutes ENGR. BEAU L. CABAHUG ture to the document.

7. DISTRIBUTION OF COPIES CONCEPCION M. PACAÑA  Clerk Aide gives 1 copy to applicant and 1 minute LIEZEL C. TAC-AN retains 3 copies of document ENRIQUE N. GANGOSO

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

REGISTRATION OF BIRTH, DEATH, OR MARRIAGE (DELAYED)

 ABOUT THE SERVICE

A report of vital event made beyond the reglementary period is considered delayed. Delayed registration of events is posted for ten (10) days to determine if someone opposes the registration or not Births prior to February 27, 1931 ca now be registered.

 REQUIREMENT(S)

FOR BIRTH: (2 copies each) 1. Affidavit of 2 interested persons attesting the facts of birth of the child 2. Any 2 of the following documentary evidences: a. Baptismal Certificate b. COMELEC VRR with information of parents c. School Record (Elementary or High School Form 137A), and/or d. Any document showing the name of the child, date and place of birth 3. If married, copy of marriage certificate FOR DEATH: (2 copies each) Any 2 of the following documentary evidences: a. Copy of Burial Permit Fee b. Certification from the church authority or cemetery caretaker where deceased person was buried c. Affidavit of 2 disinterested persons attesting the facts of death of the deceased person. FOR MARRIAGE: (2 copies each) 1. Copy of License 2. Copy of Application of Marriage License 3. Affidavit of delayed registration of marriage OTHER REQUIREMENTS FOR ALL TYPES OF DOCUMENT 1. NSO negative certification (if age is 10 years old or over) 2. Currents Community Tax Certificate of Father/Applicant

 REQUIREMENT(S)

 Documentation Fee: Delayed Birth, Marriage & Death P 50.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 Document with the applicable requirements is reviewed. If 5-10 minutes event occurred outside of hospital, Assistant Registration Officer (ARO) prepares applicable certificate. CONCEPCION M. PACAÑA 2. EVALUATION AND REVIEW

ENRIQUE N. GANGOSO  Document is evaluated, in case of birth certificates, to determine legitimacy status of child. If illegitimate birth 30 minutes to 1 and father acknowledges child, the clerk-aide fills up the hour Affidavit of Admission of Paternity (AOP) and have the father signed then swore before a public or private attorney. The AOP is then, registered in the Register of Legal Instrument. ARO also fill up the affidavit of Delayed Registration.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

APPLICATION FOR MARRIAGE LICENSE

 ABOUT THE SERVICE

For a marriage to be valid, the essential requisites and formal requisites should be present. The essential requisites includes the legal capacity of the contracting parties who must be male and female; and their consent freely given in the presence of the Solemnizing Officer. One of the formal requisites of marriage is a valid marriage license

 REQUIREMENT(S)

FILIPINO CITIZENS: 1. Birth Certificates of Contracting Parties 2. Parental Consent signed by father, or both father & mother, if age is 18 years old and below 21 years old. 3. Parental Advice signed by Father or Mother, or both, if age is 21 years old and below 25 years old. 4. CENOMAR issued by NSO if age is 25 years old and over. 5. Current Community Tax Certificates

FILIPINO CITIZENS AND FOREIGNER:: 1. Same as Requirement 1 and 4 of Filipino Citizens 2. Legal Capacity to Contract marriage/Affidavit in lieu of the Legal Capacity to Contract Marriage issued by the authorized official of their embassy in Metro , 3. If divorced, copy of the divorce decree

 FEES  Application for Marriage License Filing Fee P 60.00 Application Form P 30.00 PMC Trust Fund (CHO) P 60.00 Advice upon intended Marriage P 30.00 Sworn Statement Advice P 30.00 Consent P 30.00  Registration Fee P 30.00  License Fee P 25.00  Solemnization Fee P 30.00  Marriage Form P 30.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. SUBMIT REQUIREMENTS 5 minutes  Present all required documents to Registration Officer II (R.O. II) ENRIQUE N. GANGOSO 2. SECURE PAYMENT ORDER SLIP 1 minute  This slip specifies the fees to be paid

3. PAYMENT OF FEES 5 –10 minutes WINDOW 3, 4, 5 & 6  Applicant proceeds to City Treasurer’s City Treasurer’s Office Office for payment of required fees

4. INTERVIEW

 You will be asked for any information not found in the submitted documents, if necessary. If one of the contracting parties 5-10 minutes ENRIQUE N. GANGOSO is a foreigner, RO II registers the Legal Capacity in the Register of Legal Instrument.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

5. PREPARATION

 A set of applicants forms will be filled up for the contracting parties, RO II assigns a 20 minutes ENRIQUE N. GANGOSO Register Number and post the document in the Register of Application for Marriage License then submits to the City Civil Registrar (CCR).

6. APPROVAL OF REGISTRATION

 Contracting parties are subjected to further interview for other information needed by 15-20 minutes ENGR. BEAU L. CABAHUG CCR. If everything is in order, contracting parties sign document. DDR also affixes her signature on the document then gives the necessary instruction and furnishes 1 copy of the Notice to the contracting parties

7. PUBLICATION OF NOTICE

 The clerk aide posts 1 copy of the Notice and the Application for Marriage License at 10 days the LCRO Bulletin Board

8. SUBMIT MARRIAGE COUNSELLING DONJAY B. BATION CERTIFICATE/S (MCC)

 Contracting parties give copy of the MCC/s 5 minutes to Clerk Aide and secure payment order slip for additional fees.

9. PAYMENT OF ADDITIONAL FEES

 Applicant proceeds to City Treasurer’s for 5 – 10 minutes Windows 3, 4, 5 & 6 payment of required additional fees City Treasurer’s Office

10. SORTING OF COPIES

 The clerk aide sorts the copies of the 10 - 15 minutes DONJAY B. BATION documents as required and gives all sorted copies to the CCR

11. ISSUANCE OF LICENSE

 The CCR reviews all sorted copies and 5 minutes affixes his signature to the Marriage ENGR. BEAU L. CABAHUG License. He then give the copies to the contracting parties and the solemnizing officer.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

REGISTRATION OF COURT DECREE

 ABOUT THE SERVICE

A court decree concerning the status of a person should be registered on the Local Civil Registry Office where the Court is functioning within.

 REQUIREMENT(S)

LOCAL PETITIONERS: 3 authenticated copies of court decision, Entry of Judgment and Certificate of Finality

OUT-OF-TOWN PETITIONERS: 4 authenticated copies of court decision, Entry of Judgment and Certificate of Finality If delayed, equivalent copies of Affidavit of Delayed Registration of Court Decree

 FEES

 Registration Fee Refers to Oroquieta City Tax Ordinance by Type of Court Decree

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 Present all required documents to Clerk III 5 minutes

2. EVALUATION AND REVIEW

 The documents are checked by Clerk III for the 15 minute JEAN N. ROLLINAS signature of Clerk of Court in every page and to determine if the Certificate of Finality is within the reglementary period. If beyond, Clerk III requires Affidavit of Delayed Registration

3. SECURE PAYMENT ORDER SLIP 1 minutes  This slip specifies the fees to be paid

4. PAYMENT OF FEES WINDOW 3, 4, 5 & 6  Applicant proceeds to City Treasurer’s Office for 5-10 minutes City Treasurer’s Office payment of required fees.

5. POSTING IN REGISTER OF COURT DECREE 3 minutes  The document is assign a registry number and posted in the Register of Court Decree JEAN N. ROLLINAS 6. STAMPING OF REGISTRY NUMBER AND OTHER APPLI- CABLE STAMPS 15 minutes  The document is assign a registry number and posted in the Register of Court Decree

7. APPROVAL OF REGISTRATION

5 minutes  The City Civil Registrar affixes her signature to ENGR. BEAU L. CABAHUG every page of the document and gives a copy to the owner. If out-of-town petitioner, 2 copies are given. 1 copy for the owner and 1 copy for the municipal civil registrar where event is registered.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

ELECTRONIC ENDORESEMENT

 ABOUT THE SERVICE This is a kind of service intended to shorten the processing time for those negative documents like birth, death and or marriage to become positive and or available in the NSO database.

 REQUIREMENT(S)  NSO NEGATIVE COPY OF THE DOCUMENTS

 FEES

 AUTHENTICATION FEE P 60.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 The documents will be scrutinize by the clerk II 15 minutes and will be further verified.

2. EVALUATION AND REVIEW DONJAY B. BATION  If found complete, the Clerk II will then prepare the 15 minute CONCEPCION M. PACAÑA papers.

3. SECURE PAYMENT ORDER SLIP 1 minutes  This slip specifies the fees to be paid.

4. PAYMENT OF FEES WINDOW 3, 4, 5 & 6  Client proceeds to the City Treasurer’s Office for 1 - 5 minutes City Treasurer’s Office the payment of required fees.

5. APPROVAL 3 minutes  The City Civil Registrar will do the final checking and if found complete will affix his signature. ENGR. BEAU L. CABAHUG 6. MAILING TO NSO- CITY

 The client will be advised to mail the document to 15 minutes NSO-Ozamiz City as per required by the Provincial Statistics Officer of PSA(NSO)

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

ADVANCE ELECTRONIC ENDORESEMENT

 ABOUT THE SERVICE This is a kind of service intended to shorten the processing time for those negative documents like birth, death and or marriage to become positive and or available in the NSO database.

 REQUIREMENT(S)  CLIENT’S LETTER REQUEST TO PSA (NSO)

 FEES

 AUTHENTICATION FEE P 60.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 The documents will be scrutinize by the clerk II 15 minutes and will be further verified.

2. EVALUATION AND REVIEW JEAN N. ROLLINAS  If found complete, the Clerk II will then prepare the 5 minutes papers.

3. SECURE PAYMENT ORDER SLIP 1 minute  This slip specifies the fees to be paid.

4. PAYMENT OF FEES WINDOW 3, 4, 5 & 6  Client proceeds to the City Treasurer’s Office for 1 - 5 minutes City Treasurer’s Office the payment of required fees.

5. APPROVAL 3 minutes  The City Civil Registrar will do the final checking and if found complete will affix his signature. ENGR. BEAU L. CABAHUG 6. MAILING TO NSO-OZAMIZ CITY

 The client will be advised to mail the document to 15 minutes NSO-Ozamiz City as per required by the Provincial Statistics Officer of PSA(NSO)

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

R. A. 9048

 ABOUT THE SERVICE It is an act authorizing the city or municipal civil registrar or the consul general to correct clerical or typographical error in an entry and/or change of first name or nickname in the civil register without need of a judicial order.

 REQUIREMENT(S)

 FOR CHANGE OF FIRST NAME  NSO BIRTH CERTIFICATE  AT LEAST TWO OF THE FOLLOWING: BAPTISMAL CERTIFICATE COMELEC VOTER AFFIDAVIT HIGH SCHOOL FORM 137-A MARRIAGE CERTIFICATE (If Married) BIRTH CERTIFICATES OF SONS/DAUGHTERS PASSPORT ANY VALID PUBLIC DOCUMENTS  BARANGAY, POLICE AND NBI CLEARANCES  CERTIFICATE OF EMPLOYMENT (FOR EMPLOYED)/AFFIDAVIT OF UNEMPLOYMENT (FOR NOT EMPLOYED)  PUBLICATION  FOR CORRECTION OF CLERICAL ERRORS  NSO BIRTH, MARRIAGE AND OR DEATH CERTIFICATE  AT LEAST TWO SUPPORTING PAPERS (Public Documents) FOR EVERY ERROR.

 FEES

 FOR CHANGE OF FIRST NAME P 3,000.00 (FOR R.A. 9048) P 30.00 (FOR U.P. RESEARCH FEE)  FOR CORRECTION OF CLEARICAL ERRORS P 1,000.00 (FOR R.A. 9048) P 10.00 (FOR U.P. RESEARCH FEE)

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS

 Present all required Documents to the City Civil 15 minutes Registrar

2. EVALUATION AND REVIEW ENGR. BEAU L. CABAHUG  The Documents are checked by the City Civil 15 minute Registrar and if found complete, the CCR will then assists the client in making the petition for correction.

3. SECURE PAYMENT ORDER SLIP 1 minutes  This slip specifies the fees to be paid.

4. PAYMENT OF FEES WINDOW 3, 4, 5 & 6  Applicant proceeds to the City Treasurer’s Office 1 - 5 minutes City Treasurer’s Office for the payment of required fees.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

5. POSTING THE PETITIONS FOR CORRECTION 3 minutes  The client will then be advise to come back on JEAN N. ROLLINAS schedule date (at least 2 months after application)

6. DECISION OF PETITIONS FOR CORRECTION 15 minutes  The CCR will render decision for the petitions. ENGR. BEAU L. CABAHUG

7. REQUESTING FOR A SECURITY PAPER (ANNOTATED) TO NSO MANILA

15 minutes JEAN N. ROLLINAS  The client will be advised to get a PMO from the post office for the amount equivalent to number of ENGR. BEAU L. CABAHUG NSO SECPA as wished by the client.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

R. A. 10172

 ABOUT THE SERVICE It is an act authorizing the C/MCR to correct clerical or typographical errors in the birth certificate specifically in the errors in the day/and or month in the date of birth and sex.

 REQUIREMENT(S)

 For the Gender  EARLIEST SCHOOL RECORDS  BAPTISMAL CERTIFICATE  MEDICAL RECORDS  CERTIFICATE OF EMPLOYMENT (IF EMPLOYED/AFFIDAVIT OF UNEMPLOYMENT (FOR UNEMPLOYED)  MEDICAL CERTIFICATE (ACCREDITED GOVERNMENT DOCTORS OF THE LOCALITY  PUBLICATION  BARANGAY, POLICE AND NBI CLEARANCES

 For Birth Day and or Birth Month  EARLIEST SCHOOL RECORDS  BAPTISMAL CERTIFICATE  CERTIFICATE OF EMPLOYMENT  PUBLICATION  BARANGAY, POLICE AND NBI CLEARANCES

 FEES

 For both Gender and Birth Date or Birth Month Issue P 3,000.00 (FOR R.A. 10172) P 30.00 (FOR U.P. RESEARCH FEE) HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS  Present all required Documents to the City Civil Registrar 15 minutes

2. EVALUATION AND REVIEW  The Documents are checked by the City Civil Registrar and if found complete, the CCR will then 15 minute ENGR. BEAU L. CABAHUG assists the client in making the petition for correction.

3. SECURE PAYMENT ORDER SLIP  This slip specifies the fees to be paid. 1 minutes

4. PAYMENT OF FEES WINDOW 3, 4, 5 & 6

 Applicant proceeds to the City Treasurer’s Office City Treasurer’s Office for the payment of required fees. 1 - 5 minutes

5. POSTING THE PETITIONS FOR CORRECTION  The client will then be advise to come back on 3 minutes schedule date (at least 2 months after application) JEAN N. ROLLINAS 6. DECISION OF PETITIONS FOR CORRECTION  The CCR will render decision for the petitions. 15 minutes

7. REQUESTING FOR A SECURITY PAPER (ANNOTATED) TO NSO MANILA ENGR. BEAU L. CABAHUG  The client will be advised to get a PMO from the 15 minutes post office for the amount equivalent to number of NSO SECPA as wished by the client.

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LOCAL CIVIL REGISTRY OFFICE EQUITY ENHANCING SERVICES

BATCH REQUEST SYSTEM (BREQS)

 ABOUT THE SERVICE It is an offline version of securing Birth, Marriage, Death Certificate and or Certificate of No Marriage (CENOMAR). The City and the NSO-Ozamiz City come into an agreement (MOA) which was signed last 2010.

 REQUIREMENT(S)

 VALID IDs  AUTHORIZATION LETTER (If the applicant is not the Document Owner, Parents, Grandparents)  CLAIM SLIP

 FEES

 BIRTH CERTIFICATE P 60.00 (SERVICE FEE)  MARRIAGE CERTIFICATE P 60.00 (SERVICE FEE)  DEATH CERTIFICATE P 60.00 (SERVICE FEE)  CENOMAR P 55.00 (SERVICE FEE)

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. FILL UP APPROPRIATE FORMS 5 minutes

2. EVALUATION AND REVIEW JAN-ISIS L. GIMENA 5 minutes  The Documents are checked by the clerk aide for its validity and consistency. JOY C. ABOGA-A

3. SECURE PAYMENT ORDER SLIP 1 minutes  This slip specifies the fees to be paid. 4. PAYMENT OF FEES WINDOW 3, 4, 5 & 6 1 - 5 minutes City Treasurer’s Office  Applicant proceeds to the City Treasurer’s Office for the payment of required fees.

5. POSTING THE APPLICATIONS TO BREQS SYSTEM

 The client will be given a claim slip to be brought and presented during the claiming of the documents. 3 minutes  The client will then be advise to come back on schedule date. JAN-ISIS L. GIMENA  All applications will be brought to NSO-Ozamiz CRS outlet for payment and printing JOY C. ABOGA-A

6. RELEASING OF THE DOCUMENTS

 The documents will be released upon the 3 minutes presentation of valid id, claim slip and or with authorization.

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GENERAL SERVICES OFFICE Ground Floor, City Hall Independence St., Oroquieta City Tel # (088) 531 1516

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SERVICE VISION

We Provide Excellent Services to the Public

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GENERAL SERVICE OFFICE EQUITY ENHANCING SERVICES

REQUEST TO POST BILLBOARDS AND POSTERS/TARPAULINS

 ABOUT THE SERVICE

GSO takes charge in designating areas/space for posting billboards and posters/tarpaulins.

 REQUIREMENT(S)

 Request to post billboard and poster / tarpaulins must be addressed to the Office of the City Mayor, or  Secure a note from the Office of the City Mayor  Requesting Party shall take charge in the installation/posting of billboard/posters/tarpaulins.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. See or submit request / note to the Supply Officer IV 10 minutes PAMELA P. AGUNOD

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GENERAL SERVICE OFFICE EQUITY ENHANCING SERVICES

REQUEST TO USE THE CITY GYM GENERATOR

 ABOUT THE SERVICE

GSO takes charge in the operation/maintenance of the City Gym Generator. Bookings shall be made during office hours (8:00 A.M. to 12:00 Noon—1:00 P.M. to 5:00 P.M., Monday to Friday)

 REQUIREMENT(S)

 Request to use the City Gym Generator must be addressed to the Office of the City Mayor, or  Secure a note from the Office of the City Mayor  Deposit the cost of diesel equivalent to the number of hours being booked (for the use of the City Gym in case of power outages). 1 hour diesel consumption is 22.5 liters

The amount to be deposited is 22.5 liters x current diesel price and is refundable in case no black out/ power outages during the duration of the activity

 Pay the amount of P400.00 for the honorarium of 2 generator operators. This will be charged only if duration of the generator’s use fall on weekends/non-working day/holiday and/or a working day but after 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. See or submit request/note to the Supply Officer 10 minutes IV

2. Pay the deposit (for fuel) and honorarium for the generator operators 5 minutes PAMELA P. AGUNOD

***How to Claim the Refund

1. Bring the temporary receipt issued by GSO 5 minutes

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Office of the City Engineer Office of the Building Official Upper Langcangan, Oroquieta City Tel # (088) 531 1232

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VISION

To be a partner with the local government unit in attaining its thrust of making it as “A City of Good Life” through the prompt delivery of sound and efficient services to the public. To fully implement the programmed projects of the city government which shall focus on activities directed but not limited to the production farm-to- market roads, maintenance of existing government structures and facilities.

MISSION

To provide and insure the effective maintenance of government facilities for public use and convenience. To regulate and control all public and government owned buildings and structures to provide a framework of standards and requirements taking into consideration the location, design, quality of material, construction of material used, occupancy and maintenance to safeguard the life and limb of the public. To provide well-maintained city streets/barangay roads & bridges aimed to bring easy access of transportation in transporting products from rural communities to the center of commerce. To implement sound infrastructure projects of the local government unit.

SERVICE STANDARD

Willingness to serve the constituents disregarding personal status and interest for the common good and the best interest of the transacting public as the implementing arm of the Local Executive, with Proverbs 29:18 as our guide which states, to quote, “Without a vision, the people perish”

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

SECURING BUILDING PERMIT

 ABOUT THE SERVICE

A Building Permit is required prior to construction, erection, additional, alternation, major repair, or renovation or conversion of any building/ structure owned by private entities or by Government, pursuant to Sec. 301 of the Implementing Rules and Regulation, P.D. 1096 National Building Code of the Philippines which states;

Sec. 301. Building Permits: No persons, firm or corporation, including any agency or instrumentality of the government shall erect, construct, alter, repair, move, convert or demolish any building or structure or cause the same to be done without first obtaining a building permit therefore from the Building Official assigned in the place where the subject building is located or the building work is to be done.

Sec. 305. Validity of Building Permits A building permit issued under the provisions of this Code shall expire and become null and void if the building or work authorized therein is not commenced within a period of one year from the date of such permit, or if the building or work so authorized is suspended or abandoned at any time after it has been commenced, for a period of 120 days.

 REQUIREMENT(S)

 Application Forms (BUILDING, CIVIL/STRUCTURAL, ARCHITECTURAL, EXCAVATION & GROUND PREPARATION, SANITARY/PLUMBING, ELECTRICAL, ELECTRONICS, MECHANICAL)  Five (5) sets of survey plans, design plans, specifications and other documents prepared, signed and sealed over the printed names of the duly licensed and registered professionals.  Geodetic Engineer, in case of lot survey plans;  Architect, in case of architectural documents; in case of architectural interior/interior design documents, either an architect of interior designer may sign;  Civil Engineer, in case of civil/structural documents;  Professional Electrical Engineer, in case of electrical documents;  Professional Mechanical Engineer, in case mechanical documents;  Sanitary Engineer, in case of sanitary documents;  Master Plumber, in case of plumbing documents;  Electronics Engineer, in case of electronics documents; Bill of Materials & Cost Estimates - 5 copies In case the applicant is the registered owner of the lot;  Certified True Copy of OCT/TCT  Tax Declaration  Current Real Property Tax Receipt In case the applicant is not the registered owner of the lot, in addition to the above, a duly notarized copy of:  Contract of Lease or Deed of Absolute Sale  Lot Owner Authorization  Specification - 3 copies  Structural Design Analysis - for Two (2) - Storey and above with attic-mezzanine/roof deck/penthouse - 2 copies  Previous approved or permit for in case of addition, alteration & renovation - 2 copies  Certification from Civil Engineer in-charge of project, regarding Structural stability of existing building in its foundation and columns and beams in case of addition of floor level - 3 copies  Soil Roiling Test Result - for Four (4)-Storey and above or Three (3)-Storey and above with attic, mezzanine, roof deck or penthouse - 3 copies

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

 Clearance from other government agencies exercising regulatory functions - 2 copies. Such regulatory agencies are:

 City Planning and Development Office - for zoning and land use of all types of building/structures  Bureau of Fire Protection - for all types of buildings structures  Environment and Natural Resources Office/Department of Environment and Natural Resources - for Industrial and Agricultural Buildings.  Department of Labor and Employment - for Industrial Buildings  Department of Health - for health hazard - related buildings/structures  Air Transportation Office - for building/structures exceeding 45 meters in height  Philippine Tourism Authority - for tourist - oriented projects  Department of Education - for educational buildings  Energy Regulatory Board - for gasoline stations

 To facilitate processing: please take note of the following before submitting the plans and other requirements above to the CEO:  Requirements of the National Building Code  Requirements of the Referral Codes (Architectural Code, Philippine Electrical Code (PEC), Revised Plumbing Code, Structural Code (NSCP), Mechanical Engineering Code (PSME)  Compliance with BP 344 (Accessibility Law) should be indicated in detail on plans for commercial, institu- tional and public buildings.  Grease Traps/Oil Separators shall be provided for hotels, restaurants, eateries, terminals, gasoline sta- tions, auto repair shops, bakeries and other similar establishments.  All revisions/additions made in the plans shall have an acknowledgement of the designer.  Special Power of Attorney shall be provided if the owner is not he signatory in all application forms, plans, and documents.  All application forms and letters must be filled-up with all the necessary information available.  Forms and letters, Plans, Specification, Bill of Materials and Cost Estimates and other pertinent docu- ments must be signed and sealed by the designer and signed by the owner.

 REQUIREMENT(S)

Please refer to New Schedule of Fees & Other Charges, The National Building Code of the Philippines & its Revised Implementing Rules & Regulations, approved by DPWH and took effect on April 30, 2005

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT BUILDING PERMIT APPLICATION FORMS MS. SHIRLEY SARAMOSING Go t o frontline staff & secure building permit applica- 10 minutes Clerk tion MS. REBECCA PATOY Clerk (Casual)

2. SECURE 1st INDORSEMENT TO OTHER OFFICES/ AGENCIES 15 minutes Engr. REY MAG-USARA Engineer I Present the plans & required documents t o Bldg. Staff, Bldg. Staff conducts initial verification of docu- Engr. BUEN M. ESTUR ments then an endorsement is prepared for applicant to Engineer I secure clearances form other offices/agencies (Bureau of Fire Dept., CPDS, DENR, etc.) Engr. PANFILO BAÑEZ JR. Special Agent I

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

3. SUBMIT APPLICATION FORMS, PLANS & COMPLETE RE- QUIREMENTS (WITH CLEARANCE) ENGR. REY MAG-USARA Engineer I After securing clearances from other regulatory agencies, Bldg. Staff evaluates & review documents as to the ff. tech- Half Day ENGR. ERROL EBILLO nical requirements. Building Inspector a. Civil Engineer - Line & Grade, Structural Plans & relat- ed documents. b. Architect - Architectural Plans & related documents. ENGR. PANFILO BAÑEZ, JR. c. Sanitary Engineer/Master Plumber - Plumbing/Sanitary Special Agent I Plans & related documents d. Electrical Engineer - Electrical Plans & related docu- ENGR. BUEN ESTUR ments. Engineer I e. Mechanical Engineer - Mechanical Plans & related documents. ENGR. CHERYL B. QUIDET f. Electronic Engineer - Electronic Plans & related docu- ments Engineer IV

4. INQUIRE ON THE STATUS OF APPLICATOIN ENGR. REY MAG-USARA Engineer I Inquire about the result of evaluation & assessment on the 15 minutes ENGR. BUEN ESTUR next working hour. If there are no deficiencies, request for Engineer I an Order of Payment, then Proceed to Step 6.

5. RETURN OF PLANS & DOCUMENTS TO APPLICANT ENGR. REY MAG-USARA Engineer I Get the plans & documents for correction with the checklist 15 minutes ENGR. BUEN ESTUR of lacking/additional requirements if any (for recording in Engineer I Office Log Book)

6. SUBMIT LACKING DOCUMENTS & CORRECTED PLANS ENGR. REY MAG-USARA Engineer I Technical Staff reviews the corrected plans & checks com- 20 minutes ENGR. BUEN ESTUR pleteness of documents, then an Order of Payment is is- Engineer I sued. ENGR. CHERYL B. QUIDET Engineer IV

7. PAY BUILDING PERMIT FEES

Present Order of Payment to Revenue Collection Office at 5 minutes License Division City Treasurer Office, & pay required fees.

8. SUBMIT OFFICIAL RECEIPTS/SCHEDULE FOR INSPECTION ENGR. REY MAG-USARA Engineer I Go back to the Office of the Building Official & submit your ENGR. PANFILO BAÑEZ, JR. Official Receipt. Bldg. Staff schedules date of inspection 15 minutes Special Agent I If project is already started ENGR. CHERYL B. QUIDET If not proceed to step 11 Engineer IV

9. INSPECTION @ PROJECT SITE 1 hr. - including travel Bldg. Inspection Team conducts site inspection (if project time is already started) Building Inspection Team 10. ISSUANCE OF INSPECTION REPORT

If errors/violations are found during inspection, an Inspec- 20 minutes tion Report is furnished to the applicant & documents is held pending, until corrections are made on site * Re-inspection by the Team after correction

11. PROCESSING OF PERMITS BUILDING STAFF

Bldg. Staff process the plans & pertinent documents & 30 minutes Engr. CHERYL B. QUIDET final evaluation by Division Chief Engineer IV

12. APPROVED OF PERMIT Engr. NAPOLEON U. NERI Building Official approves Building Permit 10 minutes Building Official

13. RELEASE OF PERMIT Ms. SHIRLEY SARAMOSING Clerk Bldg. Staff records permit, assigns corresponding Permit 10 minutes Ms. REBECCA PATOY No. & release owner’s copy of permit Clerk (Casual)

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

SECURING ANCILLARY & ACCESSORY PERMITS:

 ABOUT THE SERVICE

Aside from a building permit, the Office of the Building Official / City Engineer’s Office issues other permits that are required before the renovation, construction or demolition of any structure. The Ancillary Permits duly signed and sealed by the corresponding professionals and the plans and specifications shall be submitted together with the duly notarized application for Building Permit. The Building Permit is null and void if not accompanied by the Ancillary Permits. The prescribed Ancillary and other Accessory Permits/forms shall likewise be used whenever applicable. The Ancillary Permits are the following:  Architectural Permit  Civil/Structural Permit  Electrical Permit  Mechanical Permit  Sanitary Permit  Plumbing Permit  Electronics Permit The Accessory permits are issued by the Building Official for activities being undertaken prior to or during the processing of the building permit. These permits include, among others, ground preparation and excavation, encroachment of foundation to public area, fencing, for fence not exceeding 1.80 meters high, sidewalk construction, temporary sidewalk enclosure and occupancy, erection of scaffolding, erecting, repair, removal of sign, and demolition.

 TYPES OF PERMIT AND REQUIREMENT(S)

ELECTRICAL PERMIT This document is required before putting up new additional, or alteration of electrical installations. For new buildings, this forms part of the requirements for Building Permit Application. Requirements:  Electrical Permit Application Form signed by a Professional Electrical Engineer  Electrical Plans  Electrical Specifications  Bill of Materials & Cost Estimates  Electrical Design Analysis (for large electrical installation)

MECHANICAL PERMIT This is required before the installation of new or additional, removal or alteration of machinery of at least 20 HP. For new buildings, this forms part of the requirements for a Building Permit Application. Requirements:  Mechanical Permit Application Form signed by a Professional Mechanical Engineer  Mechanical Plans  Mechanical Specifications  Bill of Materials & Cost Estimates

SANITARY / PLUMBING PERMIT This document is required before the construction of new or additional, or altering existing plumbing installations, water supply, storm drainage, water purification and sewerage plants. For new buildings, this forms part of the requirements for a Building Permit Application. Requirements:  Sanitary/Plumbing Permit Application Form signed by a Sanitary or Master Plumber  Sanitary/Plumbing Plans  Sanitary/Plumbing Specifications  Bill of Materials & Cost Estimates

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

ELECTRONICS PERMIT This document is required before the installation of telecommunications system, broadcasting systems, television systems, information technology (IT), security and alarm systems, navigational aids & control, indoor and outdoor signage's, electronically controlled conveyance systems, building automation management & control systems, etc. Requirements:  Electronics Permit Application Form signed by an Electronic Engineer  General layout plans with legends  Single line diagram  Riser diagram  Isometry of the system  Equipment's Specifications  Design Analysis, as applicable  Bill of Materials & Cost Estimates

ARCHITECTURAL PERMIT Requirements:  Architectural Permit Application Form signed by an Architect Engineer  Architectural Plans/Drawings  Architectural Interiors/Interior Design  Plans & specifications of all accessibility facilities of scale of at least 1:00  Detailed design of all accessibility facilities outside & around bldgs./ structures including parking areas & their safety requirements at a scale of 1:50  Fire Safety Documents

CIVIL/STRUCTURAL PERMIT This document is required before construction, addition, renovation of building/structure and before pouring concrete of the structural members. This forms part of the requirements for a Building Permit Application. Requirements:  Civil Structural Permit Application form signed by a competent Civil Engineer  Site Development Plan  Structural Plans  Structural Analysis & Design for all building/structures, except for one-storey & single detached building structure with a total floor area of 20.00 sq.m. or less.  Boring and Load Test  Seismic Analysis

FENCING PERMIT This permit is secured prior to actual construction of a fence. Requirements;  Fencing Permit Application  Fencing Plan  Bill of Materials and Cost Estimates  Lot Plan with Certification of a Geodetic Engineer that the proposed fence will not encroach on adjoining properties  Transfer Certificate of Title (TCT)  Deed of Sale/Lease Contract/Contract to Sell (if the TCT is not the name of the owner/applicant)  Updated Real Property Tax Declaration  Certificate of Real Property Tax Payment

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

DEMOLITION PERMIT This permit is secured prior to the systematic dismantling or destruction of a building or structure in whole or in part. Requirements:  Demolition Permit Form  Sketch plan of area to be demolished  Certificate of Real Property Tax Payment  Tax Declaration of Real Property (Bldg)

TEMPORARY SERVICE CONNECTION PERMIT This permit is secured for temporary service connection to a power utility for lighting and power construction, Christmas decorative lighting, lighting of cemeteries, temporary lighting for carnivals/fiestas, testing, etc. Requirements:  Permit Form (DPWH Form No. E-03)  Building Permit (for new construction)  Electrical Plan/ Layout  Undertaking Form, duly accomplished

EXCAVATION AND GROUND PREPARATION PERMIT This permit is secured prior to actual ground preparation and excavation after the building line is established. It is also a requirement for a Water Connection request to the OCWD. Requirements:  Accomplished Permit Form (NBC Form No. – A – 02)  For MOWD connection purposes, present letter request, location plan & excavation plans & details  O.R. for payment of excavation fee

TEMPORARY SIDEWALK ENCLOSURE & OCCUPANCY PERMIT This permit is secured for use of road shoulders & sidewalk for temporary stockpile of materials aggregates and repair of sidewalk. Requirements:  Accomplished Permit Form (NBC Form No. B – 05)  Sketch Plan & dimension of stockpile  Location Plan

SCAFFOLDING PERMIT This permit is secured whenever the erection of scaffolding occupies street lines. Requirements:  Accomplished Permit Form (DPWH ACCESSORY FORM NO. 2003-011-B)  Sketch Plan of street line to be occupied

SIGN PERMIT This permit is secured prior to the installation, erection, attachment, painting of any form of signage. Requirements:  Sign Permit Form (NBC Form No. B-07)  Building Permit Form whenever there is a concrete/steel structure  Structural Analysis whenever there is a concrete/steel structure  Sketch Plan of signage/s to be installed/erected  Location/vicinity plan  Lot documents whenever it occupies a private lot  DPWH clearance (for national roads/highways) FEES Please refer to New Schedule of Fees & other Charges, the National Building Code of the Philippines & its Revised Implementing Rules & Regulations, approved by DPWH and took effect on April 30 , 2005

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

APPLICATION FOR ELECTRICAL PERMIT:

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SECURE ELECTRICAL PERMIT APPLICATION FORM MS. SHIRLEY SARAMOSING Go to a frontline Staff & secure Electrical Permit 10 Minutes Clerk Application Form with list of requirements. MS. LUCIA SALIBAY Clerk (Casual)

2. SUBMIT APPLICATION FORM WITH COMPLETE REQUIREMENTS ENGR. ERROL EBILLO Electrical Engineer Building Staff evaluated submitted application 15 Minutes form, electrical plan & complete requirements ENGR. BUEN ESTUR for initial review. Engineer I

3. ELECTRICAL INSPECTION AT SITE JAMES ABUTON Electrician – J.O. Building Staff conducts Building Electrical 1 Hour Inspection at site.

4. INQUIRE ON STATUS OF APPLICATION ENGR. ERROL EBILLO Building Inspector Inquire about the result of inspection, if 1 Hour ENGR. BUEN ESTUR deficiencies are noted in actual installation, an Engineer I ENGR. CHERYL B. QUIDET Inspection Report is furnished to applicant. Engineer IV If none proceed to Step 7.

5. CORRECTION ON ACTUAL ELECTRICAL INSTALLATION ENGR. ERROL EBILLO Building Inspector Make the necessary electrical corrections to JAMES ABUTON conform to the electrical standards of the Electrician – J.O. National Building Code & Philippines Electrical Code (PEC)

6. REQUEST FOR RE-INSPECTION ENGR. ERROL EBILLO Building Inspector If necessary electrical corrections have been 10 Minutes ENGR. BUEN ESTUR completed, applicant may request for a re- Engineer I JAMES ABUTON inspection by the Electrical Engineers. Electrician – J.O.

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

7. REQUEST FOR ORDER OF PAYMENT

After the re-inspection has been made & the ENGR. ERROL EBILLO electrical installations are in order, applicant 10 Minutes Building Inspector may request for an Order of Payment

8. PAY ELECTRICAL PERMIT FEE ENGR. BUEN ESTUR Present Order of Payment to Revenue Collec- 5 Minutes Engineer I tion Officer at CTO & pay the required fees.

9. PROCESSING OF PERMIT ENGR. CHERYL B. QUIDET Submit O.R. to Bldg. Staff for processing of the 20 Minutes Engineer IV Electrical Permit Application & final checking by DIV. Chief.

10. APPROVAL OF PERMIT 10 Minutes ENGR. NAPOLEON U. NERI Building Official approves Electrical Permit Building Official

11. RELEASE OF PERMIT MS. SHIRLEY SARAMOSING Bldg. Staff records permit, assigns correspond- 10 Minutes Clerk ing Permit No. & release owner’s copy of per- mit. MS. LUCIA SALIBAY Clerk (Casual) 12. RELEASE OF PERMIT MS. JULIE DELA CERNA 10 Minutes Bldg. Staff records permit, assigns correspond- Clerk (Casual) ing

13. MOELCI-I SUB-OFFICE

Applicant proceeds to MOELCI-I for schedule of energization.

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

Application for Fence Permit

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SECURE FENCING PERMIT APPLICATION FORM MS. SHIRLEY SARAMOSING Clerk Go to a frontline Staff & secure Electrical Permit 10 Minutes MS. REBECCA PATOY Application Form with list of requirements. Clerk (Casual)

2. SUBMIT APPLICATION FORM WITH COMPLETE RE- ENGR. REY MAG-USARA QUIREMENTS Engineer I

Building Staff evaluated submitted application 15 Minutes ENGR. PANFILO BAÑEZ, JR. Special Agent I form, Lot Sketch plan & complete requirements for initial review.

3. INSPECTION AT SITE ENGR. REY MAG-USARA Engineer I Building Staff conducts Fence construction In- 1 Hour ENGR. PANFILO BAÑEZ, JR. spection at site for Line & Grade verification Lot Special Agent ENGR. BUEN ESTUR Boundaries, Structural requirements, etc. Engineer I

4. INQUIRE ON STATUS OF APPLICATION

Inquire about the result of inspection, if viola- ENGR. REY MAG-USARA tions are noted in actual construction, an In- 1 Hour Engineer I spection Report is furnished to applicant. If none proceed to Step 7. ENGR. PANFILO BAÑEZ, JR. Special Agent 5. CORRECTION ON ACTUAL FENCE CONSTRUCTION ENGR. BUEN ESTUR Make the necessary corrections in conformance Engineer I to Line & Grade Lot Boundaries & Road Right of 1 Hour Way reserves area.

6. REQUEST FOR RE-INSPECTION ENGR. REY MAG-USARA Engineer I If necessary corrections have been completed, 10 Minutes ENGR. PANFILO BAÑEZ, JR. applicant may request for a re-inspection. Special Agent ENGR. CHERYL B. QUIDET Engineer IV

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

7. REQUEST FOR ORDER OF PAYMENT ENGR. REY MAG-USARA After the re-inspection has been made & the Engineer I fencing work is in order, applicant may request 10 Minutes ENGR. CHERYL B. QUIDET Engineer IV for an Order of Payment

8. PAY FENCING PERMIT FEE License Division Present Order of Payment to Revenue 5 Minutes City Treasurer Office Collection Officer at CTO & pay the required fees.

9. PROCESSING OF PERMIT ENGR. REY MAG-USARA Engineer I Submit O.R. to Bldg. Staff for processing of the 20 Minutes ENGR. PANFILO BAÑEZ, JR. Fencing Permit Application & final checking by Special Agent ENGR. CHERYL B. QUIDET DIV. Chief. Engineer IV

10. APPROVAL OF PERMIT 10 Minutes ENGR. NAPOLEON U. NERI Building Official approves Electrical Permit Building Official

11. RELEASE OF PERMIT MS. SHIRLEY SARAMOSING Bldg. Staff records permit, assigns 10 Minutes Clerk corresponding Permit No. & release owner’s MS. LUCIA SALIBAY copy of permit. Clerk (Casual)

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

Application for Sign Permit/Scaffolding Permit/ Demolition Permit & Permit for Temporary Sidewalk Enclosure & Occupancy

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SECURE APPLICATION FORM MS. SHIRLEY SARAMOSING Request for the relevant permit forms from the Clerk Building Staff 10 Minutes MS. JULIE DELA CERNA Clerk (Casual)

2. SUBMIT APPLICATION FORM WITH COMPLETE REQUIREMENTS 15 Minutes Building Staff evaluates submitted application ENGR. REY MAG-USARA form, for initial review. Engineer I 3. INSPECTION AT SITE 1 Hour ENGR. PANFILO BAÑEZ, JR. Building Staff conducts Inspection at site Special Agent I 4. ASSESSMENT OF FEES AFTER INSPECTION

Prepares Assessment fees of corresponding 10 Minutes ENGR. BUEN ESTUR permit fees. Engineer I

5. PAYMENT OF FEES

C.T.O. License Division Pay the required Permit Fee to Revenue 5 Minutes City Treasurer Office Collection officer at C.T.O. License Div., City Treasurer’s Div. 6. Processing of Permit ENGR. REY MAG-USARA Engineer I Submit all documents w/ O.R. for processing of 20 Minutes Application Form. ENGR. PANFILO BAÑEZ, JR. Special Agent I

ENGR. CHERYL B. QUIDET Engineer IV

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

7. DIVISION CHIEF CHECK/REVIEWS ALL DOCUMENTS & APPLICATION 15 Minutes ENGR. CHERYL B. QUIDET Engineer IV

8. APPROVAL OF PERMIT ENGR. NAPOLEON U. NERI Building Official approves Relevant Permits 10 Minutes Building Official

9. RELEASE OF PERMIT MS. SHIRLEY SARAMOSING Bldg. Staff records permit, assigns correspond- 10 Minutes Clerk ing Permit No. & release owner’s copy of per- MS. LUCIA SALIBAY mit. Clerk (Casual)

10. CLIENT

Receives Approved Permit

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

APPLICATION FOR MECHANICAL/ELECTRONICS/ ARCHITECTURAL/ CIVIL STRUCTURAL & SANITARY/ PLUMBING PERMITS

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SECURE APPLICATION FORM 10 Minutes MS. SHIRLEY SARAMOSING Request for the relevant permit forms from the Clerk Building Staff MS. REBECCA PATOY Clerk (Casual)

2. SUBMIT APPLICATION FORM WITH COMPLETE REQUIREMENTS 15 Minutes ENGR. REY MAG-USARA Building Staff evaluates submitted application Engineer I form, for initial review. ENGR. PANFILO BAÑEZ, JR. 3. INSPECTION AT SITE Special Agent I 1 Hour Building Staff conducts Inspection at site ENGR. ERROL EBILLO Building Inspector 4. INQUIRE ON STATUS OF APPLICATION

ENGR. BUEN ESTUR Inquire about the result of inspection, if 10 Minutes Engineer I deficiencies are noted in actual installation, an Inspection Report is furnished to applicant. If none proceeds to Step 7.

5. CORRECTION ON ACTUAL MECHANICAL/ ELECTRICAL INSTALLATION, CIVIL STRUCTURAL & SANITARY PLUMBING REQUIREMENTS 30 Minutes Make the necessary corrections on actual installation to conform to the provisions of National Building Code (NBC).

6. PROCESSING OF PERMIT ENGR. PANFILO BAÑEZ, JR. Special Agent I Request for Re-Inspection if necessary 10 Minutes corrections have been completed, applicant ENGR. ERROL EBILLO Building Inspector may request for a re-inspection. ENGR. CHERYL B. QUIDET Engineer IV

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

7. ASSESSMENT OF FEES AFTER INSPECTION 10 Minutes ENGR. PANFILO BAÑEZ, JR. Prepares Assessment fees of corresponding Special Agent I permit application. ENGR. ERROL EBILLO Building Inspector ENGR. CHERYL B. QUIDET Engineer IV 8. PAYMENT OF FEES

CTO 5 Minutes License Division Pay the required Permit Fees to Revenue City Treasurer Office Collection Officer at CTO License Division City Treasurer’s Division. 9. PROCESSING OF PERMIT ENGR. BUEN ESTUR Engineer I 20 Minutes Submit all documents w/ O.R. for processing of ENGR. PANFILO BAÑEZ, JR. Applicaition Special Agent I

10. Division Chief checks/reviews all documents & application. 15 Minutes ENGR. CHERYL B. QUIDET Engineer IV

11. APPROVAL OF PERMIT 10 Minutes ENGR. NAPOLEON U. NERI Building Official approves Relevant Permits. Building Official

12. RELEASE OF PERMIT MS. SHIRLEY SARAMOSING Bldg. Staff records permit, assigns 10 Minutes Clerk corresponding Permit No. & release owner’s MS. LUCIA SALIBAY Clerk (Casual) copy of permit.

13. CLIENT

Receives Approved Permit

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CITY ENGINEER OFFICE EQUITY ENHANCING SERVICES

SECURING AND OCCUPANCY PERMIT

 ABOUT THE SERVICE

An OCCUPANCY Permit is required before any building or structure is used or occupied. It is usually secured after the completion of a structure. It is also required if there is any change in the existing use or occupancy classification of a building, structure or any portion thereof. Rule II National Building Code, Sec. 309 Certificate of Occupancy Inspected as to the following requirements:  Land Use & Architectural  Line & Grade  Structural  Sanitary  Electrical  Mechanical  Electronics

 REQUIREMENT(S)

 Certificate of Completion Form from BIS Division – NBC Form No. B - 10  Certificate of Completion – ARCHITECTURAL, MECHANICAL, ELECTRICAL, SANITARY / PLUMBING & ELECTRONICS PERMIT  Construction Logbook  Building Inspection Sheet (if undertaken by contract), signed & sealed by Architect or Civil Engineer  As-Built plans & specifications  Fire Safety Inspection Certificate from the Bureau of Fire Protection  Current Real Property Tax Receipt

 FEES

Please refer to New Schedule of Fees and other Charges, The National Building Code of the Philippines & its Revised Implementing Rules & Regulations, approved by DPWH and took effect on April 2005

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SECURE CERTIFICATE OF COMPLETION FORM MS. SHIRLEY SARAMOSING Secure from Building Staff one (1) set of 10 Minutes Clerk Completion Form, NBC Form No. B-10 MS. REBECCA PATOY Clerk (Casual)

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

2. SECURE 2nd ENDORSEMENT TO OTHER OFFICE / AGENCIES

Present the duly Accomplished Completion Form, copy of current Real Property Tax Re- 15 Minutes ceipt, owner’s copy of approved Building Permit, ENGR. REY MAG-USARA for initial verification of the requirements. Engineer I A 2nd Endorsement will be given so that you can secure a FIRE SAFETY INSPECTION CERTIF- ENGR. ERROL EBILLO ICATE from Bureau of Fire Protection (BFP) Building Inspector and a Safety Inspection Certificate from DOLE (for Industrial Buildings). ENGR. PANFILO BAÑEZ, JR. Special Agent 3. SUBMIT REQUIREMENTS

ENGR. BUEN ESTUR After clearances have been secured form the 15 Minutes Engineer I BFP and DOLE, submit the duly accomplished forms and related documents, safety certifi- cates, as-built plans (for any deviations from the approved plans). Afterwards, request for an inspection schedule.

4. BUILDING INSPECTION

Building Inspection Team conducts actual in- 1 Hour spection of the completed building / structure; BUILDING INSPECTION TEAM and check if the same is in accordance with the

approved plans and specifications. ENGR. REY MAG-USARA 5. PREPARATION OF INSPECTION REPORT (OPTIONAL) Engineer I

If the building inspectors find that the completed 1 Hour ENGR. ERROL EBILLO project had deviations from the approved plans, Building Inspector you will be given an inspection Report, that lists the needed corrections or other documents re- ENGR. PANFILO BAÑEZ, JR. quired. Special Agent If there are no deviations, proceed to Step 7. ENGR. BUEN ESTUR Engineer I

6. PERFORM CORRECTIONS / SUBMIT ADDITIONAL DOCUMENTS ENGR. REY MAG-USARA Engineer I Make the necessary corrections/submit addi- tional documents listed in the inspection report. ENGR. CHERYL B. QUIDET Inform the building inspectors when these are Engineer IV completed, for re-inspection.

7. ISSUANCE OF ORDER OF PAYMENT

Building Staff prepares and Order of Payment 10 Minutes ENGR. REY MAG-USARA containing an assessment of fees to be paid Engineer I

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

7. ISSUANCE OF ORDER OF PAYMENT ENGR. REY MAG-USARA Building Staff prepares and Order of Payment 10 Minutes Engineer I containing an assessment of fees to be paid ENGR. CHERYL B. QUIDET Engineer IV

8. PAYMENT OF FEES License Division Proceed to the City Treasurer’s Office and pay 5 Minutes City Treasurer Office the required fees.

9. SUBMIT OFFICIAL RECEIPT MS. SHIRLEY SARAMOSING Submit the Official Receipt to the Building Staff. 5 Minutes Clerk MS. JULIE DELA CERNA Clerk (Casual)

10. PROCESSING OF PERMITS ENGR. REY MAG-USARA Building Staff prepares the CERTIFICATE OF Engineer I OCCUPANCY DPWTC, Form No. 77-006-007-8 ENGR. ERROL EBILLO & CERTIFICATE OF FINAL ELECTRICAL IN- 1 Hour Building Inspector SPECTION DPWH Form No. E-05 & process ENGR. CHERYL B. QUIDET the submitted documents for final checking by Engineer IV DIV. Chief.

11. APPROVAL OF PERMIT ENGR. NAPOLEON U. NERI Building Official approves the Occupancy Permit. 10 Minutes Building Official

12. RELEASE OF CERTIFICATE OF OCCUPANCY & CERTIFICATE OF FINAL ELECTRICAL INSPECTION MS. SHIRLEY SARAMOSING Clerk Bldg. Staff records permits, assigns correspond- 10 Minutes ing Permit No. & release owner’s copy of per- MS. JULIE DELA CERNA mit. Clerk (Casual)

13. MOELCI SUB-OFFICE

Applicant proceeds to MOELCI-1 for schedule of energization.

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CITY ENGINEER OFFICE EQUITY ENHANCING SERVICES

SECURING BUILDING INSPECTION CLEARANCE FOR BUSINESS PERMIT

HOW TO AVAIL OF THE SERVICE

FOR RENEWAL OF BUSINESS PERMIT APPLICATION

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. PROCEED TO CEO-BIS DIVISION ENGR. CHERYL B. QUIDET Present the Business License Application 5 Minutes Engineer IV Form to Bldg. Staff MS. SHIRLEY SARAMOSING Clerk

2. REVIEW OF DOCUMENTS

Building Staff reviews documents & assess 10 Minutes BUILDING INSPECTION TEAM the required building inspection fees.

3. PAYMENT OF BUILDING INSPECTION FEE LICENSE DIVISION Present Order of Payment to Revenue 5 Minutes City Treasurer Office Collection Officer for payment of fees & issuance of Official Receipt.

4. ISSUANCE OF CERTIFICATE OF ANNUAL BUILDING INSPECTION BUILDING STAFF Submit OFFICIAL Receipt & Bldg. Staff 30 Minutes records application in the logbook. Prepares ENGR. CHERYL B. QUIDET & process CERTIFICATE of ANNUAL Engineer IV INSPECTION, NBC Form No. B-19. Final review by Div. Chief

5. APPROVAL

Bldg. Official approves the clearance and 5 Minutes ENGR. NAPOLEON U. NERI signs the Business License Application Form Building Official

6. RELEASE OF CLEARANCE & CERTIFICATE OF ANNUAL BLDG. INSPECTION MS. SHIRLEY SARAMOSING 15 Minutes Clerk Bldg. Staff records approved Clearance and CERTICATE & release owner’s copy.

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CITY ENGINEER OFFICE GROWTH-ORIENTED SERVICES

FOR NEW ENTERPRISE:

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. PRESENT THE BUSINESS LICENSE APPLICATION ENGR. CHERYL B. QUIDET FORM TO BLDG. STAFF & REQUEST SCHEDULE FOR 10 Minutes Engineer IV INSPECTION MS. SHIRLEY SARAMOSING Clerk

2. BUILDING INSPECTION

Building Inspection Team conducts actual inspection to verify compliance with the National 1 Hour Building Inspection Team Building code, referral Codes, Laws & Ordinances.

3. PREPARATION OF INSPECTION REPORT

Inspection Team prepares Inspection Report detailing violation if any. Next Day Building Inspection Team

Furnish copy of Report to owner if no violation proceed to Step 5

4. PERFORM CORRECTIONS / COMPLY WITH BLDG. CODE REQUIREMENTS

Make the necessary corrections / comply with Bldg. Code requirements enumerated in the report. After complying, go back to Step 2, for re- inspection. 5. Assessment of Building Inspection Fee & Clearance ENGR. PANFILO L. BAÑEZ, JR. Special Agent After complying all the requirements, an 15 Minutes assessment & clearance will be given to ENGR. BUEN ESTUR applicant. Engineer I

6. PAYMENT OF BUILDING INSPECTION FEES

Present Order of Payment to Revenue Collection 5 Minutes LICENSE DIVISION Officer for payment & issuance of Official City Treasurer Office Receipt.

7. GO TO STEPS 4, 5, & 6 FOR RENEWAL OF BUSINESS PERMIT APPLICATION 1 Hour BUILDING STAFF

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CITY TREASURER’S OFFICE Ground Floor City Hall Main Independence St., Oroquieta City

102

103

VISION

The Office of the City Treasurer is dedicated in finding better ways to serve the public, and as such, will pursue new programs and progressive reforms that will assist both the taxpayers and community entities. Operating in an efficient manner through a competent and friendly staff, the City Treasurer will act professionally and responsibly in line with its mandate function, viz: 1. Collect local taxes, fees and other charges pursuant to the provisions of the Local Government Code of 1991. 2. Take custody and disburse all city government funds and such other funds entrusted to the Treasurer by law or other competent authority. 3. Advise the Mayor, Sangguniang Panlungsod and other local government officials on issues or matters related to public finance. 4. Inspect private commercial and industrial establishment within the jurisdiction of the city. 5. Examine the books of accounts and other pertinent records of any person, partnership, corporation or association subject to local taxes, fees and charges. 6. Issue licenses to business establishments within the jurisdiction of the city.

MISSION

The office of the City Treasurer, by and through quality management and competent and friendly staff, will strive to:

1. Inspire taxpayers’ trust in the operation and management of the office. 2. Collect taxes, fees and other charges and disburse funds in a timely, equitable, efficient and responsible fashion. 3. Develop innovative and progressive tax measures and programs for recommendation and approval by the SP and the City Mayor. 4. Invest funds in compliance with laws, and in a manner that seeks to ensure the preservation of government equity by maintaining sufficient liquidity to meet all current obligations. 5. Establish tax information programs to increase public awareness in the payment of taxes, fees and other charges.

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CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

SECURING BUSINESS LICENSE

 ABOUT THE SERVICE

All business are required to secure a business license by way of paying the corresponding business taxes, fees and other charges before the start of its operation, in the renewal of license, the business tax, fees and other charges must be paid on or before the 20th day of January of every year, or, if paid in semi-annually installments and quarterly installments, payment shall be made as follows: 1st Semi-annually (for January 1-June 30) on or before January 20; 2nd Semi-annual installment (for July 1-December 31) on or before July 20; and quarterly installments, on or before January 20; on or before April 20; on or before July 20; on or before October 20, as the case may be.

For new business, the tax shall be assessed on the basis of its capitalization, except however, on other type or kind of business wherein business taxes are fixed by the local tax code. For renewal, based on the gross sales/receipts of the preceding year. Failure to pay the taxes or charges within the time required shall subject the taxpayer to a surcharge of 25% of the amount of the taxes, fees or charges plus an interest of 2% per month, but in no case shall the total interest exceeds 36 months.

 REQUIREMENTS:

FOR NEW BUSINESS

 Community Tax Certificate (Individual, Corporation & Partnership).

 Barangay Clearance for Business (where the business establishment is located) .

 Contract of Lease (if the applicant is renting the building or land used in the business).

 DTI Certificate of business name registration, SEC Registration for

partnership & corporation, and CDA registration for cooperatives.

 Authorization letter or SPA authorizing person/representative to transact with CTO.

 CEEDO clearance (if business is located at public market, town center and “halang-halang” area)

FOR RENEWAL OF BUSINESS

 Community Tax Certificate (Individual, Corporation & Partnership)

 Barangay Clearance for Business (where the business establishment is located)

 Contract of Lease (if the applicant is renting the building or land used in the business).

 Certified Statement of Gross Sales/Receipts for the preceding year.

 Joint Statement of Annual Income subject to Gross Receipt tax

 (for Banks and Lending Institutions)

 Authorization letter or SPA authorizing person/representative to transact with CTO.

 CEEDO clearance (if business is located at public market, town center and “halang-halang” area)

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CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

 BUSINESS TAXES, FEES AND OTHER CHARGES

BUSINESS TAX  New business - based on the type or kind of business/capitalization/other type or kind of business are fixed by the local tax code.

 Renewal - based on the gross sales or receipts for the preceding year/other type or kind of business are fixed by the local tax code.

MAYOR’S PERMIT FEE - based on total capitalization/gross sales or receipts for the preceding year/some businesses are fixed by the tax code. FIRE INSPECTION FEE (LOCAL) - Php 10.00 SANITARY PERMIT FEE - based on total capitalization/gross sales or receipts for the preceding year HEALTH CERTIFICATE FEE - Php 50.00 MEDICAL CERTIFICATE FEE - Php 50.00 GARBAGE FEE - Php 20.00 for Sari-sari store/Retailer - Php 50.00 for other types of business establishments - Php 100.00 for business establishments with gross sales or receipts for the preceding FOOD HANDLER’S FEE - Php 5.00 SOLID WASTE MGNT. USER’S FEE - Php 50.00 for Sari-sari/Retailer - Php 100.00 for other types of business establishments - Php 300.00 for business establishments with gross sales or receipts for the preceding year of Php50,000.00 and above FIRE SAFETY INSPECTION FEE - (due BFP)- 10% of the total amount of regulatory fees

BUSINESS PERMIT PLATE (For New) Php 349.50 BUSINESS PERMIT PLATE STICKER (For Renewal) Php 10.00 MISCELLANEOUS FEE Php 25.00

HOW TO AVAIL OF THE SERVICE

It will Follow these steps Please approach take you

Step 1. Electronic inputting of business registration data. 20 minutes I.T Personnel—CMO-Business Permit (Backroom Processing) Section City Planning Office (Locational Clearance) City Engineering Office (Bldg. & Occupancy Clearance) Real Property Tax Division (Real Property Tax Clearance) City Health Office (Sanitary and Health Clearance) City Bureau of Fire Protection (FSI Certificate)

C.H. Gementiza- LTOO IV M.Y De Castro – LTOO III Step 2. Assessment of Business Taxes, Fees and Other 20 minutes C.B Sangcalan—LTOO II Charges R.S Borja – AA I ( All License & Fees Division Personnel)

C.U VALESCO-LRCO II R.C LIWAGON-LRCO I Step 3. Payment of Business Taxes, Fees and Other Charges 15 minutes N,G Erigbuagas-LRCOI S.C Uba—RCC I R.E Bandala—RCC I (All Cash Receipts Division Personnel)

Note : SUBMIT DOCUMENTS FOR THE ISSUANCE OF MAYOR’S BUSINESS PERMIT.

Applicant submits the accomplished application form for Business License and Permit including the official receipts as proof of payment of taxes, fees and other charges to the Office of the City Mayor for the issuance of Mayor’s Business Permit and Business Permit Plate (sticker for renewal) signed by the Executive Assistant IV.

106

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES RETIREMENT OF BUSINESS

 ABOUT THE SERVICE

Abandonment/closure/stoppage of business operation must be reported for retirement purposes to the Office of the City Treasurer on or before the expiration date set forth in the business license or permit. Failure to surrender the permit and/or license on or before the expiration date shall be considered to mean that the business or trade is still being continued and taxes, fees and other charges corresponding to the succeeding quarter/s due and payable plus surcharge and interest.

 REQUIREMENTS:

 Certification from the barangay where the business is located attesting to the fact of its closure/stoppage.

 Sworn Statement of the gross sales or receipts for the current year (standard form to be provided by the office).

 Surrender mayor’s business permit & license for the current year.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

C.H Gementiza – LTOO IV

3 minutes M.Y de Castro – LTOO III 1. Submit barangay certification for verification C.B Sangcalan—LTOO II

R.S Borja - ADM. AIDE I

2. Submit notarized Sworn Statement for verification/ examination if there is a difference of the tax to be 10 Minutes Same Personnel paid and whether if it is not delinquent.

3. Secure generated computerized tax assessment record if in case there is tax difference/delinquency as 10 Minutes Same Personnel basis for payment to the Cash Receipt Division.

R.E Bandala – RCC I

5 Minutes C.U Valesco – LRCO II 4. Pay business tax, fees and other charges based on the tax assessment record and a corresponding R.C LIWAGON - LRCO I official receipts will be issued. N.G Erigbuagas—LRCO I

S.C Uba—RCC I

107

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

SECURING FRANCHISING AUTHORITY AND PERMIT TO OPERATE MOTORIZED TRICYCLE-FOR-HIRE (MCH) SERVICE

 ABOUT THE SERVICE

Operators of Motorized Tricycle-for-Hire (MCH) service have to pay franchise tax, fees and other charges before they are granted franchising authority and permit to operate same by the Office of the City Mayor and by the Sangguniang Panlunsod, respectively, within the jurisdiction of the city. Franchising Authority and Permit shall be renewed every three (3) years and failure to renew shall be subject to P50.00 penalty plus 2% interest per month. All other fees and charges not paid on due date shall subject the operator the surcharge of 25% and interest of 2% per month.

 REQUIREMENTS:

FOR NEW APPLICANT  Community Tax Certificate  Application Form for New Franchising Authority to Operate Motorized Tricycle-for-Hire (MCH) Service already subscribed & sworn to before a notary public (form can be secured from SP)  PANUMPA Form (form can be secured form SP) FOR RENEWAL  Community Tax Certificate  Application Form for Renewal of Franchising Authority to Operate Motorized Tricycle-for-Hire (MCH) Service already subscribed & sworn to before a notary public (form can be secured from SP)  PANUMPA Form (form can be secured form SP) FOR CHANGE OF UNIT/TRANSFER/AMENDMENT  Community Tax Certificate  Application Form for Change of Unit/Transfer/Amendment Franchising Authority to Operate Motorized Tricycle-for-Hire (MCH) Service already subscribed & sworn to before a notary public (form can be secured from SP)  PANUMPA Form (form can be secured form SP) FOR ANNUAL RENEWAL/PAYMENT OF GRADUATED FRANCHISE TAX & ISSUANCE OF SIDE CAB STICKER  Community Tax Certificate  Clearance from Oroquieta City Traffic Management Bureau (OCTMB)

 FRANCHISE TAX, FEES AND OTHER CHARGES

FOR NEW APPLICANT FOR RENEWAL

Filing Fee P 200.00 Franchise Tax (Graduated) P 299.25 Annual Franchise Fee 50.00 Annual Supervision & Regulation Fee 50.00 Confirmation Fee 20.00 Annual Franchise Fee 50.00 Supervision & Regulation Fee 50.00 Fare Adjustment Fee for fare increase 5.00 Franchise Tax 500.00 Annual Parking Fee 120.00 Identification Card 20.00 Registration Fee 20.00 Annual Parking Fee 120.00 Side Cab Sticker 45.00 Registration Fee 20.00 Total P 589.25 Side Cab Sticker 45.00 Total P 1,025.00

FOR CHANGE OF UNIT/TRANSFER/AMENDMENT Confirmation Fee P 20.00 Filing Fee for Amendment of MTOP 200.00 Identification Card 20.00 Total P 240.00

108

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES SECURING ENTRY PERMIT FOR NON-OROQUIETA CITY MOTORCABS (MOTORCAB OPERATORS FROM THE MUNICIPALITIES OF ALORAN AND LOPEZ JAENA, MISAMIS OCCIDENTAL)

 ABOUT THE SERVICE

Motorcab operators from the Municipalities of Aloran and Lopez Jaena, Misamis Occidental have to secure Entry Permit before they are allowed to operate within the prescribed route in Oroquieta City. The Entry Permit shall be renewed annually on or before its anniversary date and failure to renew on its due date shall subject the permittee a 25% surcharge and 2% interest per month. Other fees and charges shall be due and payable on or before the 20th day of January of every year, and if paid after the deadline shall subject the permittee a 25% surcharge and 2% interest per month.

 REQUIREMENTS:

 Community Tax Certificate  Certification from the Municipal Mayor  Application Form for New/Renewal of Entry Permit for Non-Oroquieta City Motorcabs already subscribed and sworn to before a notary public (form can be secured at the SP)  PANUMPA Form already subscribed and sworn to before a notary public (form can be secured at the SP)

 FRANCHISE TAX, FEES AND OTHER CHARGES

FOR NEW/RENEWAL OF ENTRY PERMIT

Entry Permit Fee P 500.00 Supervision & Regulation Fee 50.00 Confirmation Fee 20.00 Annual Parking Fee 120.00 Registration Fee 20.00 Side Cab Sticker 45.00 Total P 755.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

Q.S Buta-AA VI FOR NEW APPLICANT J.B Diez - JOW 1. Submit the requirements duly checked by SP for 5 Minutes (License & Fees Div.Personnel) assessment.

2. Secure Payment Order Slip for the tax, fees and other 2 Minutes Same Personnel charges.

R. Bandala-RCC I 3. Pay the tax, fees and other charges based on the C. Valesco-LRCO II Payment Order Slip for which the collector issued O.R R. LIWAGON - LRCO I 10 Minutes and indicate the number, amount paid and date paid on S.C Uba-RCC I the slip and affix signature thereon. N.G Erigbuagas-LRCO I (Cash Receipt Div. Personnel)

109

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

4. Secure Identification Card with the signature of the City Q.S Buta – AA VI 5 minutes Treasurer J.B Diez – JOW

5. Secure Motorized Tricycle Operator’s Permit for signature of 3 minutes Same Personnel the City Mayor

6. Present the confirmation slip for the signature of the City 2 minutes City Treasurer Treasurer

For Renewal

1. Submit the requirements duly checked by SP for assessment

2. Same step as in No. 2 above 5 minutes Q.S Buta – AA VI

3. Same step as in No. 3 above J.B Diez – JOW

4. Same step as in No. 4 above (License & Fees Div. Personnel)

5. Same step as in No. 5 above 6. Same step as in No. 6 above

FOR CHANGE IN UNIT/TRANSFER/AMENDMENT

1. Submit the Change in Unit/Transfer/Amendment of Franchising Authority to Operate Motorized Tricycle-for- Hire (MCH) Services 5 minutes 2. Same step as in No. 2 above

3. Same step as in No. 3 above Same Personnel 4. Same step as in No. 4 above

5. Same step as in No. 5 above

6. Same step as in No. 6 above

RENEWAL/PAYMENT OF GRADUATED FRANCHISE TAX &

SIDE CAB STICKER.

5 minutes

1. Same step as in No. 2 above

2. Same step as in No. 3 above Same Personnel

110

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES SECURING FRANCHISING AUTHORITY AND PERMIT TO OPERATE NON-MOTORIZED TRICYCLE- FOR-HIRE (NMTH)

 ABOUT THE SERVICE

Operators of Non-Motorized Tricycle-for-Hire (NMTH) service have to pay franchise tax, fees and other charges before they are granted franchising authority and permit to operate same by the Office of the City Mayor and by the Sangguniang Panlungsod, respectively, within the jurisdiction of the city. Franchising Authority and Permit shall be renewed annually on its anniversary date and failure to renew shall be subject to the penalty of P 10.00. Franchise tax, fees and other charges not paid on or before anniversary date shall subject the operator a surcharge of 25% and 2% per month.

 REQUIREMENTS:

FOR NEW/TRANSFER/AMENDMENT OF NMTH  Community Tax Certificate (cedula)  Application Form for New/Transfer/Amendment to operate Non-Motorized Tricycle-for-Hire (NMTH) Service already subscribed & sworn to before a notary public (form can be secured from SP)  PANUMPA Form (form can be secured from SP) FOR RENEWAL OF NMTH  Community Tax Certificate (cedula)  Application Form for New/Transfer/Amendment to operate Non-Motorized Tricycle-for-Hire (NMTH) Service already subscribed & sworn to before a notary public (form can be secured from SP)  PANUMPA Form (form can be secured from SP)

 FRANCHISE TAX, FEES AND OTHER CHARGES

For New/Transfer/Amendment of NMTH Filing Fee P 50.00 Annual Franchise Fee 30.00 Confirmation Fee 5.00 Supervision & Regulation Fee 10.00 Driver’s License Fee (Annual) 25.00 Mayor’s Permit Fee 40.00 Registration Fee 20.00 Side Cab Plate 35.00 Annual Parking Fee 60.00 Total P 275.00

For Renewal of NMTH Filing Fee P 50.00 Annual Franchise Fee 30.00 Confirmation Fee 5.00 Supervision & Regulation Fee 10.00 Driver’s License Fee (Annual) 25.00 Mayor’s Permit Fee 40.00 Registration Fee 20.00 Side Cab Plate 35.00 Annual Parking Fee 60.00 Total P 275.00

111

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

FOR NEW/TRANSFER/AMENDMENT OF NMTH APPLICANT

1. Submit the requirements duly checked by 5 minutes Q.S. BUTA - AA VI SP for J.B. DIEZ - JOW assessment. vkvmkmvkvkmvxckvmcvkm (License & Fees Div. Personnel) 2. Secure payment Order Slip for the tax, fees and other charges 3. Pay the tax, fees and other charges based 2 minutes Same Personnel on the Payment Order Slip for which the collector issued O.R. and indicate the number, date paid and amount paid on the 10 minutes C.U Valesco - LRCO II slip and signed thereon. R.C Liwagon - LRCO I 4. Secure Driver’s License Card with the N.G Erigbuagas - LRCO I signature of the City Treasurer R.E Bandala - RCC I 5. Secure NMTH Permit for the signature of S.C Uba - RCC I the City Mayor (Cash Receipts Division Personnel) 6. Present the Confirmation Slip for the signature of the City Treasurer 5 minutes Q.S. Buta – AA VI J.B. DIEZ—JOW (License & Fees Div. Personnel)

3 minutes Same Personnel

2 minutes City Treasurer

FOR RENEWAL OF NMTH

1. Submit the requirements duly checked by 5 minutes Same License & Fees Personnel SP for assessment 2. Same step as in Nos. 2 to 6 above Same processing time Same personnel as in Nos. 2 – 6 above

112

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES PAYING REAL PROPERTY TAX

 ABOUT THE SERVICE

The real property tax (basic tax and the additional tax for the SEF) for any year shall accrue on the first (1st) day of January and from that date it shall constitute a lien on the property which shall be superior to any other lien, mortgage, or encumbrance of any kind whatever, and shall be extinguished only upon the payment of the delinquent tax.

The owner of the real property or the person having legal interest therein may pay the basic real property tax and the additional tax for the SEF due thereon without interest in four (4) equal installments: the 1st installment to be due and payable on or before the 31st of March; the 2nd installment, on or before 30th of June; the 3rd installment, on or before 30th of September, and the 4th or last installment on or before 31st of December.

Payments of real property taxes shall first be applied to prior years delinquencies, interests, and penalties, if any, and only after said delinquencies are settled may tax payments be credited for the current period.

The real property owner or the person having legal interest therein is entitled to 20% discount if the basic tax and the additional tax for the SEF for the ensuing calendar year are paid in advance on or before September 30th, and a 10% discount is granted if prompt payment for the current year are made on or before 31st of March; on or before 30th of June; on or before 30th of September, on or before 31st of December.

 REQUIREMENT(S)

 Copy of the latest Tax Declaration/s (TD/s)

 Copy of the latest Real Property Tax Receipt/s (RPTR/s)

 BASIC TAX AND THE ADDITIONAL TAX FOR THE SPECIAL EDUCATION FUND

FOR NEW/RENEWAL OF ENTRY PERMIT

 Total Assessed Value multiplied by the Tax Rate of 1.25% equals Basic Tax

 Total Assessed Value multiplied by the Tax Rate of 1% equals Additional Tax for the Special Education Fund

 In case of failure to pay the basic tax and the additional tax for the SEF or any other tax levied relative thereto shall subject the taxpayer to the payment of Interest at the rate of 2% per month on the unpaid amount or a fraction but, in no case shall the total interest on the unpaid tax or portion thereof exceed 36 months or 72%.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

FLORDELIS REYES 1. Present the requirements at the designated 3 Minutes per T.D. MARVEN CALO computer area for the computerized tax bill to BEBELYN RODILLO be issued to the taxpayer PERCY AMOR REGALAD JUDITH AMORCILLO ANALIZA APAO ALBIN PAÑO JULIEBERT SY - Utility Worker I (All in the Real Property tax Division) 2. Present the computerized tax bill to the ELSA QUIMNO - RCC I collecting officers/clerks for payment of the MERCIA PABATE - RCC III real property taxes and the corresponding 10 Minutes per T.D. ROSEMARI BANDALA - RCC I real property tax receipts shall be issued RUTH LIWAGON - RCC II (All in the Cash Receipt Division)

113

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES PAYING TAX ON TRANSFER OF REAL PROPERTY OWNERSHIP

 ABOUT THE SERVICE

The transfer of real property ownership may be by sale, barter, donation or any other mode of transfer- ring ownership like succession (by death). The tax base is the total consideration of the transfer or the fair market value of the real property whichever is higher and it shall be the duty of the seller, donor, trans- feror, executor or administrator to pay the tax within sixty (60) days from the date of the execution of the deed or from the date of the decedent’s death. Notaries public shall furnish the city treasurer with a copy of any deed transferring ownership or title to any property within thirty (30) days from the date of notarization.  REQUIREMENT(S)

 Copy of the latest Tax Declaration (T.D.)

 Deed of Sale/Deed of Donation/Deed of Exchange/Deed of Judicial/Extra-Judicial Settlement/Affidavit of Consolidation/Any legal document evidencing transfer of property ownership

 TAX ON TRANSFER & CERTIFICATION FEES REAL PROPERTY TRANSFER

 Fifty percent (50%) of one percent (1%) of the total consideration involved acquisition of the prop- erty or of the fair market value in case the monetary consideration involved in the transfer is not substan- tial, whichever is higher.

 Certification fee of P50.00 for the certification of transfer to be issued.

 Certification fee of P50.00 for the certification of real property tax payment to be issued.

 Documentary Stamp Tax of P15.00.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Present the required documents as basis M. C. Flores-Clerk III for the issuance of an assessment sheet T. Blanco-LTOO III for payment of the tax on transfer & 10 Minutes (All in the Real Property Tax Division) certification fees

2. Bring the assessment sheet to the C. Valesco-LRCO II collecting officers/clerks for the issuance of C. Sangcalan-LRCO I the official receipt E. Calipusan-RCC I 15 Minutes R. Bandala-RCC I (All in the Cash Receipt Division)

3. Certifications re: payments of tax on M. C. Flores - Clerk III property transfer & real property tax will be P.A. REGALADO prepared and signed T. Blanco-LTOO III R. Vicitacion-LTOO III J. SY - Utility Worker I 5 Minutes B. RODILLO MARVEN CALO SHARI CALIPUSAN City Treasurer

114

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES SECURING CERTIFICATION RE: PAYMENT OF REAL PROPERTY TAXES

 ABOUT THE SERVICE

A certification to the effect that real property taxes has been paid is required in certain transactions (e.g. securing a building permit, securing a loan when the property is used as a collateral, etc.) to prove that real property taxes on the subject property/ies have been paid up to the current year. This can be secured at the Real Property Tax Division, City Treasurer’s Office.

 REQUIREMENT(S)

 Latest copy of the Tax Declaration (T.D.)

 Present the Official Receipt that certification fee of P50.00 and Documentary Stamp Tax of P15.00 has been paid

 If the purpose of the certification is for the transfer of property ownership or title, the following shall be required: (1) Deed transferring ownership or title, and (2) Present the Official Receipt that payment of the tax on transfer has been paid.

 FEE

 Certification fee of 50.00 and Documentary Stamp Tax of P15.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

C. Valesco-LRCO II C. Sangcalan-LRCO I 1. Pay first the certification fee at the Cash 5 Minutes E. Calipusan-RCC I Receipt Division (Window 1, 5, 6 & 7) R. Bandala-RCC II (All in the Cash Receipt Division)

M. C. Flores-AA VI H. Agot – AA I B. RODILLO 2. Present all the requirements for the P. A. REGALADO preparation of the desired certification at the 5 Minutes J. AMORCILLO Real Property Tax Division A. APAO F. REYES (All in the Real Property Tax Division)

T. Blanco –LTOO III R. Vicitacion-LTOO III M. C. Flores-AA VI 3. Certification verified and signed 3 Minutes City Treasurer (All in the Real Property Tax Division, City Treasurer)

115

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

RECORDS & ADMINISTRATIVE SECTION

 ABOUT THE SERVICE

CTO Clearances as to Money Accountabilities, Real Property Taxes and City Taxes on Business License and Fees is required and issued to the following:

All government employees/officials both in the local and national structure who intend to apply for the following:

 Retirement/resignation/separation from the government service  Computation of terminal leave  Transfer of office  Maternity leave  Travel abroad  Death claim  Study leave  Any other legal intent

 REQUIREMENT(S)

 Official Receipt for the Certification Fee to paid at the City Treasurer’s Office (Windows 3-6)

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Present Official Receipt for the Certification 10 Minutes Fee

Gemma P. Quijano - Cashier I

Kathy C. Mondoy - Clerk III

(All in the Records & Administrative Section)

116

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

CASH DISBURSEMENT DIVISION

 ABOUT THE SERVICE

Disbursement of funds of the government.

 REQUIREMENT(S)

 Valid ID preferably government issued  Community Tax Certificate (CTC)  Official Receipt (O.R)  Special Power of Attorney (SPA)

 Certification fee of 50.00 and Documentary Stamp Tax of P15.00

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

Payments to Suppliers/Terminal Pay J.P Bualat - Cash Clerk II 3 Minutes J.C Baribar - JOW 1. Inquire as to the status of claim /vouchers (All in the Cash Disbursement Division) or payment from in-charge in the Claim Window at the Cash Disbursement Division.

2. Present the Authority to Claim and issue 15 Minutes J.P Bualat - Cash Clerk II corresponding Official Receipt. J.M Tiguman - Cash Clerk II Acknowledges or sign the disbursement J.C Baribar - JOW vouchers due to suppliers or employees. (All in the Cash Disbursement Division)

J.P Bualat - Cash Clerk II 1 Minute J.M Tiguman - Cash Clerk II J.C Baribar - JOW 3. Affixes signature in the logbook of check (All in the Cash Disbursement Division) payment received.

3 Minutes M.A Cotales - Cashier IV

4. Receives corresponding check issued. as to payment due to suppliers or employees

117

CITY TREASURER’S OFFICE GROWTH-ORIENTED SERVICES

CASH DISBURSEMENT DIVISION

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

Disbursements of Salaries, Wages & Petty Cash Disbursement N.N Suan - Cashier III

1. Refer to the Listing being prepared with A.T Destura - Cashier I

appropriate Cash advances included in C.C Policarpio - Cashier I

Payroll (All in the Cash Disbursement Division)

2 minutes

2. Verify and inquire the numbering of payroll M.A Cotales - Cahier IV

where one is being included as recipient to

have a cue in the preferential payment or JOW 2-5 mins/list ATM Payroll System.

3. Wait for your turn to be called as listed in the

payroll duly prepared. 2 minutes

N.N Suan - Cashier III

A.T Destura - Cashier I 1 Minute C.C Policarpio - Cashier I

(All in the Cash Disbursement Division)

4. Acknowledges payment by affixing signature

at the payroll space provided.

5. Senior Citizens are scheduled separately as 2 minutes arranged and in coordination with the CSWO.

Deposit of City’s Collections

1. Depository Banks (Time and Current) 30 minutes M.A Cotales - Cashier IV collections deposit

118

CITY ECONOMIC ENTERPRISE DEVELOPMENT OFFICE Felix Taghap Road, Public Market, Oroquieta City

119

120

VISION

An innovative and highly competitive enterprise manned by professional and client-friendly service providers, equipped with excellent infrastructure and support facilities for well-managed and sustainable operations, serving the needs and interests of stakeholders in Oroquieta City and its immediate environs.

MISSION

Providing quality and efficient services, maximizing revenue generation, enhancing the management of the Economic Enterprise to the highest level, modernizing equipment and facilities, and foster favorable business and trade atmosphere to provide livelihood and employment opportunities.

121

CITY ECONOMIC ENTERPRISE DEVELOPMENT OFFICE GROWTH-ORIENTED SERVICES

SECURING A MARKET CLEARANCE

 ABOUT THE SERVICE

A market Clearance is required before any registered stallholder/vendor from the Public Market, Canubay Bus Terminal, “Halang-Halang” section—Around City Plaza and Fishport, can secure business permit from the City Treasurer’s Office. The Market Clearance shall be issued to the registered stallholder/vendor upon completion of the requirements and approval of the Lease of Contract. The Market Clearance is issued yearly upon the renewal of Business Permit and Lease of Contract.

 REQUIREMENT(S)

 Section Clearance from Section President/Treasurer where the registered stallholder/vendor belong;  Recent Community Tax Certificate;  Application from Business License with attached Health Certificate and Identification Card;  Contract of Lease approved by the city Mayor and duly sworned by a Notary Public Attorney.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS ANNIE G. CASTAÑEDA Clerk III Submit all requirements to the clerk for proper 5 minutes checking. JOSIE MAGHILUM Administrative Aide I

MILAGROS M. LEDAMA Administrative Aide III

2. RECORDS VERIFICATION & ASSESS PAYMENT OF STALL RENTAL FE B. CATANE Administrative Aide III a. Clerk verifies from the individual ledgers MILAGROS M. LEDAMA 10 minutes the daily/weekly/monthly payment of stall Administrative Aide III rentals and assess to determine if there are delinquents. ANNIE G. CASTAÑEDA b. Presents Section Clearance to the server Clerk III for verification.

3. PREPARATION OF THE MARKET CLEARANCE FE B. CATANE Administrative Aide III If NO delinquents during the verification 3 minutes and basic requirements are properly JOSIE MAGHILUM Administrative Aide I submitted, an issuing clerk prepares the Market Clearance immediately. MILAGROS M. LEDAMA Administrative Aide I

ANNIE G. CASTAÑEDA Clerk III

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CITY ECONOMIC ENTERPRISE DEVELOPMENT OFFICE GROWTH-ORIENTED SERVICES

4. CONTRACT OF LEASE PREPARATION FOR JOSIE A. MAGHILUM PUBLIC MARKET, HALANG-HALANG AND AROUND Administrative Aide I CITY PLAZA STALLS MILAGROS M. LEDAMA a. Ask for Community Tax Certificate of 3 minutes Administrative Aide I Lessee for Contract of Lease b. Encoding Contract of Lease indicating MARY JANE L. VALCONCHA Stall number and other details. J.O c. Signs Contract of Lease as witnesses for Mayor’s signature and notarization. ANNIE CASTAÑEDA Clerk III

ERNESTO B. TAMSE Department Head - CEEDO

JOSE LEMUEL M. TORTOLA LRCO IV - CEEDO OIC

5. APPROVAL OF THE MARKET CLEARANCE

Stallholder/vendor presents his/her Application 3 minutes ERNESTO B. TAMSE for Business License to the Market Supervisor Department Head - CEEDO IV/CEEDO - OIC for approval and affixes his signature

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CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE Town Center, Canubay, Oroquieta City

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VISION

A safe risk free and better quality of life for the people of Oroquieta through a responsive and caring City Disaster Risk Reduction and Management Office

MISSION

Provide a functional Disaster Management Operation Center manned by skillful, active and civic-spirited CDRRMO personnel and volunteers

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CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE GROWTH-ORIENTED SERVICES

EMERGENCY REPONSE SERVICES

 ABOUT THE SERVICE

The City Disaster Risk Reduction and Management Office (CDRRMO) is the leading local agenc y that responds to any emergencies and calamities happening within the territorial jurisdiction of Oroquieta City. The Emergency Rescue Unit of CDRRMO is equipped with the facilities like ambulance and fire truck to respond to emergencies ranging from vehicular accident, medical transport, conflagration and any other similar incidents. Responders are also trained in basic life support, first aid and fire fighting.

 REQUIREMENT(S)

Written request for emergency assistance or verified report that an emergency/accident happens.

Service Fee (No service fee for ambulance transport within Oroquieta. However the patient will incur some charges for the fuel if transported outside the city’s jurisdiction)

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. SUBMIT REQUIREMENTS Submit request/relay info by text (SMS), telephone calls or radio 1 minute thru OCDET COM NET and CDRRMO Hotline nos. JANETH UBA/ RICKY SALARDA/ 2. VERIFICATION RADIO CONTROLLER The clerk verifies the document or the radio controller verifies the 1 minute reported incident

3. APPROVAL OF THE REQUEST The CDRRMO will give approval of 5 - 10 seconds the request CARLITO C. DECENA

4. DEPLOYMENT The clerk or radio controller will JANETH UBA/ instruct the responders to act RICKY SALARDA/ upon the request or reported 1 minute RADIOCONTROLLER incident

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CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE GROWTH-ORIENTED SERVICES

TENTS AND GUARD RAILINGS

 ABOUT THE SERVICE

The tents and guard railings of the City Disaster Risk Reduction and Management office CDRRMO) are intended to be used during calamities as temporary shelter; however these could also be used in some important activities and event in the city.

 REQUIREMENT(S)

 Written request to borrow tents/guard railings  The borrower should provide their own vehicle for the transportation of the tents/ guard railings.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1.SUBMIT REQUIREMENTS Submit barangay resolution/Letter of 1 minute request

2.VERIFICATION JANETH UBA/ The clerk verifies the document RICKY SALARDA including its purpose and 1 minute specified date. The clerk will also check if there are still available tents/railings

3.APPROVAL OF THE REQUEST The CDRRMO will give approval of 1 minute CARLITO C. DECENA the request

4.RELEASE The clerk will record and release the 3 minutes specified number of tents/railings

RICKY SALARDA

5.RETURN The clerk will conduct inventory of 3 minutes the return rents/railings

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CITY DISASTER RISK REDUCTION AND MANAGEMENT OFFICE GROWTH-ORIENTED SERVICES

CAPACITY BUILDING/TRAINING

 ABOUT THE SERVICE

In order to build resilient communities, the City Disaster Risk Reduction and Management office will conduct capability training/seminar in disaster preparedness to barangays and even to non-government organization. Techniques in basic life support, first aid and fire fighting are also integrated in the training.

 REQUIREMENT(S)

 Written request for training/seminar  The requesting party should shoulder all the expenses of the training including the meals of the staff conducting the training.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1.SUBMIT REQUIREMENTS Submit barangay resolution/Letter of 1 minute request

2.VERIFICATION JANETH UBA The clerk verifies the document including its purpose and 2 minutes specified date. The clerk will also check if there are no conflict schedule on the specified date

3.REVIEW OF THE REQUEST Admin & Training reviews the ARLYN BALANAY/ request and confers with the 1-2 days ROWENA MAGNA-ONG/ CDRRMO about the proposal ARCHIE AJIAS including the corresponding assignment of resource person

4.APPROVAL OF THE REQUEST The CDRRMO will give approval of 1 minute CARLITO C. DECENA the request

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CITY PUBLIC SERVICES OFFICE Upper Langcangan, Oroquieta City Tel. No. : (088) 531 0573

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VISION

To be an effective and efficient arm of the local government unit attaining its thrust to make the City of Oroquieta “a City of Good Life” by the prompt and excellent delivery and response of the sound basic services to the public.

To fully implement the Systematic Solid Waste Management Program as mandated by law, which shall focus on the systematic collection and disposal, re-use, recycling and composting of waste generated within the city, and to ensure efficient utilities such as water and electrical power.

MISSION

To provide and ensure well-lighted streets in the urban and rural areas of Oroquieta City, as well as provide easy access of the potable water to rural and urban constituents not under the service of the city water district.

To strictly implement the efficient collection of garbage to safeguard the health of the public and protection of our environment. For we believe that prevention is better than cure.

SERVICE STANDARD

To service willingly and in excellence the constituents of the city of Oroquieta, disregarding private interests for the common good of the public being the implementing arm of the local executive with Proverbs: 28:18 which states: “Without a vision, the people perish,” and Colossians 3:23 which says “Whatever you do, do t wholeheartedly as unto the Lord.” as our guide.

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CITY PUBLIC SERVICES OFFICE GROWTH-ORIENTED SERVICES

OBTAINING ELECTRICAL SERVICES

 ABOUT THE SERVICE

This is securing repair of replacement and installation of electrical lamps (luminaire or fluorescent) of street lights in urban and rural barangays.

HOW TO AVAIL OF THE SERVICE

STEPS TO TAKE/PROCESS TO GO THRU DURATION PERSON/S RESPONSIBLE

1. File/secure preliminary request for repair/rehab/replacement of 1 minute installation of lamps. Marilyn S. Boniao JO Employee

2. Request to be approved the routed for 1 minute scheduling./Received for scheduling.

1 day (after Engr. Richmond A. Sobong 3. Scheduling by first come, first served receipt of Electrical services Section basis. Respond/request executed. request) Crew

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CITY PUBLIC SERVICES OFFICE GROWTH-ORIENTED SERVICES

AVAILING WATER SERVICES

 ABOUT THE SERVICE

This is repair of rehabilitation of deep and shallow wells and installation of Water System (Spring Development).

HOW TO AVAIL OF THE SERVICE

STEPS TO TAKE/PROCESS TO GO THRU DURATION PERSON/S RESPONSIBLE

1. Secure request for repair/rehab/ replacement installation of jetmatic 1 minute water pumps for shallow or deep wells. Marilyn S. Boniao JO Employee 2. Request to be approved for scheduling/ 1 minute tentative scheduling.

3. Actual scheduling by first come – first 1 day (after Engr. Erlando Malig-on, Jr./ serve basis. receipt of Water Services Section Crew Respond/request executed. request)

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CITY PUBLIC SERVICES OFFICE GROWTH-ORIENTED SERVICES

EQUIPMENT UTILIZATION SERVICES

 ABOUT THE SERVICE

This is the use of various equipment (heavy and light) free of rental fees, but not the fuel consumption and per diems of the drivers/operators and truck men (when utilized after regular office hours).

HOW TO AVAIL OF THE SERVICE

STEPS TO TAKE/PROCESS TO GO THRU DURATION PERSON/S RESPONSIBLE

1. File preliminary request form to obtain data to fill-up EUR (Equipment 1 minute Utilization Request). JOHARI LUMASAG JO Employee 2. Preliminary request to be approved for the preparation of EUR (Equipment 1 minute Utilization Request).

3. Preparation/computerization of EUR (Equipment Utilization Request) form, RICO RUMALAY, JR. to be signed by the requesting party 1 minute JO Employee (Government & Non-Government Organization) and for final approval.

4. Request to be posted for actual JOHARI LUMASAG scheduling. Coordinate schedule/work 1 day JO Employee activity with the driver/s operator/s.

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CITY PUBLIC SERVICES OFFICE GROWTH-ORIENTED SERVICES

TRACTOR SERVICES

 ABOUT THE SERVICE

This is to avail the use of tractors for plowing and harrowing activities for government and non-government organizations. For government requisitioners, rental fee is for free as well as the fuel. However, non-government or private requisitioners are required to pay for the rental as well as provide for the fuel of the tractor and honorarium of the operator when utilized after regular office hours.

HOW TO AVAIL OF THE SERVICE

STEPS TO TAKE/PROCESS TO GO DURATION PERSON/S RESPONSIBLE THRU

1. File preliminary request form for 1 minute utilization. MELCHOR ABELLANOSA 2. Coordinate/negotiate request for 1 minute arrangement of schedule.

3. Request to be approved for ENGR. ARTURO T. VILLAR 1 minute scheduling. City Public Services Officer

4. Scheduling – first come, first served 1 day (after MELCHOR ABELLANOSA/ basis. Respond/request executed. approval of EUR) TRACTOR OPERATOR/S

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CITY AGRICULTURE AND FISHERIES OFFICE City Nursery, Lower Lamac, Oroquieta City

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MISSION To provide good managerial and technical leadership that will lead to complete implementation of the Agricultural plan, and to establish its goals to improve the productivity in agriculture to achieve economic prosperity and accelerate better means of living in the community.

VISION The City Agriculture and Fisheries Office promotes good quality of life through innovative technology design to strategic development that will strengthen all household in the community for a sufficient, productive and sustainable way of living for peace and unity.

GOALS 1. Enhance the farmers scientific and technical knowledge. 2. Develop farmers and Fisherfolks to be more productive and self-reliant. 3. Create a safe and ecologically friendly environment. 4. Provide Farmers and Fisherfolks appropriate skills and positive attitude to meet the challenges of a changing and competitive global society.

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

REDEMPTION OF AN IMPOUNDED DOG

 ABOUT THE SERVICE The Dog Pound Section of the City Agriculture and Fisheries Office is tasked to impound all astray dogs found in all public places in the city such as but not limited to public markets, plaza, churches, streets, beaches and other similar places where persons or group person’s converge.

 FEES 1. Penalty fee = Php 100.00 2. Anti-rabies vaccine = Php 100.00 (if applicable) 3. Dog tag fee =Php 50.00 (optional)

HOW TO AVAIL OF THE SERVICE

IT WILL FOLLOW THESE STEPS PLEASE APPROACH TAKE YOU

1. Ocular inspection

Check the dog pound if your dog is 5 minutes impounded DR. JOHANNA BENISSA ABUTON FLOREPINAS BULAWAN 2. Assessment and Interview JOSE SUSON

You will be interviewed by the City 15 minutes Veterinarian or assigned personnel

3. Payment of due fees CITY TREASURER’S OFFICE

Go to City Treasurer’s Office to pay CITY HALL POBLACION 2, 15 minutes penalty, anti-rabies and dog tag fee OROQUIETA CITY

4. Recording DR. JOHANNA BENISSA Your name, dog’s name and receipt ABUTON number will be listed on our logbook for 5 minutes FLOREPINAS BULAWAN recording purposes JOSE SUSON

DR. JOHANNA BENISSA ABUTON 5. Redemption of Impounded Dog 10 minutes FL;OREPINAS BULAWAN JOSE SUSON

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

ANTI-RABIES VACCINATION

 ABOUT THE SERVICE

The Livestock Division of the City Agriculture and Fisheries Office offers anti-rabies vaccine at a lower cost to its constituents. Rabies is a zoonotic disease that is transmitted from mammals (e.g dog and cat) to humans. This is fatal to both human and dogs when left untreated. Prevention, thru vaccination is the key in controlling the spread of this disease.

 FEES

Anti-rabies vaccine = Php 100.00/dog

HOW TO AVAIL OF THE SERVICE

IT WILL TAKE FOLLOW THESE STEPS PLEASE APPROACH YOU

1. Inquiry Call the CAFO at 531-1631 to inquire if 5 minutes there is available anti-rabies vaccine. DR. JOHANNA BENISSA ABUTON FLOREPINAS BULAWAN 2. Payment of due fess ROMEO VELEZ Go to City Treasurer’s Office to pay the 15 minutes anti-rabies vaccine.

3. Proceed to City Agriculture and Fisheries DR. JOHANNA BENISSA Office ABUTON 10 minutes Bring dogs/cats to be vaccinated with anti- FOREPINAS BULAWAN rabies ROMEO VELEZ

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

LIVESTOCK TECHNICAL ASSISTANCE

 ABOUT THE SERVICE The Livestock Division of the City Agriculture and Fisheries Office offers free technical assistance to all constituents of Oroquieta City. Services we offer like treatment, deworming, Hemosep vaccination, Hog cholera vaccination, La sota vaccination, artificial insemination to livestock animals.

HOW TO AVAIL OF THE SERVICE

IT WILL TAKE FOLLOW THESE STEPS PLEASE APPROACH YOU

1. Inquiry at City Agriculture and Fisheries Office 15 minutes Consult your (livestock) concern to any livestock personnel. DR. JOHANNA BENISSA ABUTON FLOREPINAS BULAWAN 2. Treatment ROMEO VELEZ If the medication is available, we will treat ALVIN MERCED immediately the sick animal for free. If 10 minutes ROBERTO DANO not, we will prescribe necessary medication to be bought in any agricultural supply.

DR. JOHANNA BENISSA 3. Availment of home or on sight treatment ABUTON Assigned technician will assist any FLOREPINAS BULAWAN individual if available, if not we will 15 minutes ROMEO VELEZ schedule it on a day when a technician ALVIN MERCED is available. ROBERTO DANO

DR. JOHANNA BENISSA ABUTON 4. Contact details Provide name of contact person, complete FLOREPINAS BULAWAN address (with landmark) and contact 5 minutes numbers so we can assist you properly ROMEO VELEZ for on sight treatments ALVIN MERCED

ROBERTO DANO

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

ACQUISITION OF PLANTING MATERIALS

 ABOUT THE SERVICE Provision of Planting Materials/seeds to all eligible farmers of Oroquieta City.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE PLEASE APPROACH YOU

1. Avail of seeds: Rice, Corn and

Vegetable. 15 minutes

a. Submit yourself for interview. ROLANDO B. LAMPARAS 10 minutes b. The staff will prepare forms for

Signature.

c. The staff will grant the seeds.

5 minutes

2. Avail of lumber able Seedlings and 15 minutes fruit trees.

OCM STAFF a. Secure note from the office of the 10 minutes

City mayor. EDGAR B. GANIA/ b. Submit yourself for interview. 5 minutes VICTORIO FLORES c. Staff will prepare Logbook for signature. d. The staff will grant the seedlings 30 minutes

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

TRACTOR OPERATION

 ABOUT THE SERVICE Plowing will be served to farmers after inspection to have assurance that said area is ideal for planting.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Submit for interview 5 minutes

RUDAN PEREYRAS

2. Inspection of the Area 30 minutes

3. Payment of Machinery 5 minutes TREASURERS OFFICE

4. Schedule of Operation 5 minutes RUDAN PEREYRAS

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

ATTEND CALLERS

 ABOUT THE SERVICE Farmer who has problems in their farm will be attended by technical staff involves in its specific commodity.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Look for from AT’s Rice, Corn Veg, RICE – SAGRADA P. 1 minute Root Crops, Fruits ALVAREZ CORN – ERNESA V. BONGABONG VEG., RUBBER – MERLITA T. SANOY ROOT CROPS – FLORIDA R. 2. Confide the problems/submit for 15 minutes CAVAN interview ROSALELIA PABILLAN

3. Logbook 5 minutes FOCAL PERSON

4. The AT will attend the problems thru farm visitation. 1 hour FOCAL PERSON

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

FREE AVAILMENT OF VERMIEWORM

 ABOUT THE SERVICE

Free availment of vermieworm (African night crawler) to farmer individual/ group who would like to engage on vermi production (Vermi Culture).

 REQUIREMENTS

Individual/group farmers who are willing to engage in vermi composting are required to produce a suitable site, which is approved by CAFO personnel upon inspection.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU CONTACT PERSON

1. Submit it yourself for proper instruction in making vermibeds

1 ½ hours WILFREDO U. NERI Substrate preparation for vermi compost

WILFREDO U. NERI 2. Inspection of vermi site/subtrate 30 minutes ERNIE SANTIAGO

3. Released of vermi worm to recipient 30 minutes RUBEN CALISO

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

VERMI CAST

 ABOUT THE SERVICE

Vermi cast is given to identified demo farms by the City Agriculture & Fishery Office.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU CONTACT PERSON

1. Presentation of Farmers farm area, Focal Person per size, location, crop to be planted. ½ day Commodities

2. AT prepares assessment report, on organic recommendation duly ½ day Rosalina M. Leopoldo approved by the division head

Wilfredo Neri, Ernie 3. Releasing of Vermicast 1 hour Santiago and Ruben Caliso

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CITY AGRICULTURE AND FISHERIES OFFICE GROWTH-ORIENTED SERVICES

FREE SOIL ANALYSIS

 ABOUT THE SERVICE

 Provision of free soil analysis to individual/group farmers by using soil test kit.  Results are interpreted and used as a basis in making a recommendation on the right kind and amount of fertilizer for a particular crop when grown in the soil being tested.

 REQUIREMENTS  Submission of properly collected soil samples. Weighing about ½ kg that wil represent the soil in a large area.

HOW TO AVAIL OF THE SERVICE

FOLLOW THESE STEPS IT WILL TAKE YOU CONTACT PERSON

1. Submit yourself for instruction in proper collection of soil 1 hour ARSENIA A. EDEROSAS sample

2. Submission of soil sample 1 minute ARSENIA A. EDEROSAS

3. Soil Analysis 3 hours

FOCAL PERSON PER COMMODITY RICE – SAGRADA P. ALVAREZ CORN – ERNESA V. 4. Fertilizer analysis and BONGABONG 3 hours recommendation VEGETABLES – MERLITA T. SANOY ROOT CROPS – FLORIDA R. CAVAN, ROSALELIA Q. PABILLAN

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CITY BUDGET OFFICE Oroquieta Town Center, Canubay, Oroquieta City

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VISION

To ensure that all laws, circulars, memorandum and strategic principles are implemented to have an empowered budget.

MISSION

To sustain an effective delivery of services by preparing our budgets with greater stakeholder participation and control of all obligation request in a transparent, faster budget execution. To provide technical support and assistance for the efficient and effective delivery of public services and sound financial management of city and barangay funds.

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CITY BUDGET OFFICE GROWTH-ORIENTED SERVICES

PROCESSING OF DOCUMENTS

HOW TO AVAIL OF THE SERVICE

RESPONSE FRONTLINE SERVICES PERSON/S RESPONSIBLE TIME

1. Check Completeness and record Obligation Request (OBR) in control folder for:

a. General Fund and Special 5 MINUTES ESTARLITA A. REGALADO Education Fund MILA E. MARCIAL

b. Non-office and Economic 5 MINUTES ESTARLITA A. REGALADO Enterprises MILA E. MARCIAL c. Local Development Fund 5 MINUTES MILA E. MARCIAL

2. Verify items in Purchase Requests

(PR’s) whether included in the Annual IDA E. TALICTIC 3 MINUTES Procurement Plan (APP)

3. Review Barangay Budgets and NELDA ANTONETTE 1 HOUR Prepare Recommendation CABATINGAN

4. Review and Approve Barangay Budget 1 HOUR Recommendation for Sanggunian WELITA C. LARA

Approval

5. Approve duly recorded ORB’s 1 MINUTE WELITA C. LARA

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