Aetna First Step Pharmacy Card Program

Aetna First Step Pharmacy Card™ Program

The easy way to Members of an Aetna* health insurance plan can begin to lower their prescription costs simply by presenting their Aetna medical ID cards to participating pharmacies save on prescription at the time of purchase. drugs! Instead of paying full price for prescription medications, members may pay a preferred rate (a discounted amount) to participating pharmacies. After paying for medications at the pharmacy, members can then submit their prescription receipts for reimbursement under their Aetna medical plan. Members are reimbursed according to their coverage and should refer to their plan documents for details. These documents are available after enrollment.

Aetna Members: Here’s How To Use the First Step Pharmacy Card Program

■ Locate the nearest participating Aetna First Step Pharmacy Card retail pharmacy. To ﬁnd a participating pharmacy: > Use our DocFind® directory, available through our website at www.aetna.com. > Call the Aetna Member Services toll-free number on your Aetna medical ID card. > Ask your current retail pharmacist if his or her pharmacy participates in the program.

■ When you are ﬁlling a new prescription, present your Aetna medical ID card to the pharmacist along with your prescription form. If you previously participated in another discount prescription program, make sure your pharmacist has the correct information about you and your covered dependents, including accurate dates of birth.

■ Pay the full amount of Aetna’s negotiated discount for the prescription directly to the pharmacy and save your receipt. You’ll need your receipt for reimbursement under your health plan.

■ Complete an Aetna health insurance claim form. You can get a form by logging on to our secure Aetna Navigator™ member website at www.aetna.com. Select “Requests & Changes” and then click on “Forms.” Mail your pharmacy receipt and your claim form to us at the address on the form.

*Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies. The Aetna companies that offer, underwrite or administer beneﬁts coverage include Aetna Life Insurance Company, 151 Farmington Avenue, Hartford, CT 06156, 1-888-982-3862. Aetna Pharmacy Management refers to an internal business unit of Aetna Health Management, LLC.

05.03.327.1 (9/05) Questions About Aetna First Step Pharmacy Card the Aetna First Step Pharmacy Card? Easy Reimbursements Getting the Most From Please contact your employer To get reimbursed for the out-of-pocket Your Aetna Plan or, if you’re an Aetna member, costs of your covered medications, ■ You get better results when you become call Member Services at the submit your pharmacy receipts along an informed consumer. Always ask your with claim forms. You will be reimbursed doctor about the medication he or she is toll-free number on your by Aetna according to your plan of prescribing. What are the side effects? Aetna medical ID card. benefits and subject to any copayment, How will the drug interact with other Members can also log on coinsurance and/or deductible. medications you are currently taking? to Aetna Navigator through ■ Aetna Rx Home Delivery — Ask your doctor if a generic version of www.aetna.com for your medication would be appropriate. A Pharmacy That Fits Your Life information about benefits, In general, generic medications cost less With the Aetna Rx Home Delivery® than their brand-name counterparts. claims, participating service, you can order prescription pharmacies, estimated Generic medications are equivalent to medications delivered directly to your the brand-name drugs they replace. drug costs, and more. home to treat chronic conditions or Generics have the same active ingredients diseases such as arthritis, asthma, and dosage amounts as the brand-name diabetes, and high cholesterol, by drug. Brand-name drugs and their generic mail. Aetna Rx Home Delivery offers: equivalents are approved by the U.S. Food ■ Quick, confidential and free shipping and Drug Administration (FDA) before of your maintenance medications to they can be sold. any location of your choice. ■ Learn more about how to save ■ Toll-free customer assistance to help you money on prescriptions at get the most from your pharmacy benefits. www.AetnaPharmacy.com.

■ A simple, two-step process for ordering medications, including an option to request reﬁlls online.

■ Registered pharmacists who check all prescriptions for accuracy and can answer questions about your medication. And, they are available 24 hours a day, 7 days a week, in case of emergency.

■ Potential cost savings depending on your Aetna beneﬁts plan.

This material is for informational purposes only and is neither an offer of coverage nor medical advice. It contains only a partial, general description of plan beneﬁts or programs and does not constitute a contract. Consult the plan documents to determine governing contractual provisions, including procedures, exclusions and limitations relating to the plan. Aetna Rx Home Delivery service refers to Aetna Rx Home Delivery, LLC, a subsidiary of Aetna Inc., that is a licensed pharmacy providing mail-order pharmacy services. Aetna’s negotiated charge with Aetna Rx Home Delivery may be higher than Aetna Rx Home Delivery’s cost of purchasing drugs and providing mail-order pharmacy services. While this material is believed to be accurate as of the print date, it is subject to change.