Bias Interrupters - Changing Systems to Level the Playing Field
2019 Indianapolis CLE Forum
icemiller.com Agenda Unconscious Bias Overview Bias Interrupter Tools Strategies – Hiring & Recruiting Strategies – Performance Evaluations Questions
icemiller.com Circle of Trust
icemiller.com Unconscious Bias
• Pervasive • Do not necessarily align with our declared beliefs • Malleable
icemiller.com Level 3
Level 2
Level 1
icemiller.com icemiller.com Bias interrupters are tweaks to basic business systems that interrupt unconscious bias in the workplace.
• Organizational interrupters change existing business systems
• Individual interrupters are steps individuals can take on their own
Source: Center for WorkLife Law
icemiller.com Company Team
Carli Lloyd Tobin Heath Balancing Opportunities Crystal Dunn Adrianna Franch 1. Use the entire list when Imani Dorsey determining whom to choose for Rose Lavelle an opportunity. DeAndre Yedlin Aaron Long 2. Rotate opportunities. Paul Arriola Tim Ream Source: Vernā Myers, Vernā Myers Consulting Group Brad Guzan Jordan Morris
icemiller.com icemiller.com Hiring & Recruiting
Performance Evaluations
icemiller.com Track Job Metrics Postings
Define Structured Culture Fit Interviews
icemiller.com Metrics
Candidate Pool Demographics People of People with Phase Gender LGBTQ Color disabilities Applicants Resume Review Interviews Hiring by: supervisor, department, organization
icemiller.com Job Postings
“Reporting to the head of “Come join our highly enterprise sales, this role motivated and dedicated focuses on customer sales team. If you are acquisition. The ideal committed to providing candidate is determined to excellent customer succeed, driven to provide experience and are superior customer responsiveresponsive,, sympathetic to experience.” the needs of all customers, this is the job for you.”
icemiller.com icemiller.com Structured Interviews
Draft Develop Train Define Hiring Interview Grading Interview Attributes Questions Rubric Team
Source: Google re:Work icemiller.com icemiller.com Culture Fit
1. What are some of your own culture fit preferences?
2. How is culture fit discussed in your hiring teams?
Interviewers were primarily interested in new hires whose hobbies, hometowns and biographies matched their own.
Source: Lauren Rivera, Guess Who Doesn’t Fit In at icemiller.com Work, 2015 Track Performance Metrics Criteria
Trained Bias Prepare Interrupter People
icemiller.com Metrics
Evaluation Process
Areas Gender Race/Ethnicity Promotion Pools Advancement Ratings Level Overall Cohort by: supervisor, department, organization
icemiller.com Performance Criteria
icemiller.com Prepare People
Bias in Performance Evaluations
Four Patterns – tendencies not absolutes 1. Prove-it-Again! 2. Tightrope 3. Parental Wall 4. Tug of War
icemiller.com Name the Pattern
“[He] has a low key personality. This is a positive in terms of him maintaining his composure, but can be interpreted as a low energy or low interest level…”
icemiller.com Trained Bias Interrupter
icemiller.com Questions
Bias Interrupters Behavior Change Awareness
Unconscious Bias
icemiller.com