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Privacy Notice

The Federal Cable Communications Policy Act of 1984 con- that we are permitted to collect personally identifiable in- tains certain provisions regarding the collection and dis- formation, we are permitted to disclose such information TV PACKAGES bursement of personally identifiable information by cable only to the extent necessary to conduct our business. In ad- Residential and Business television operators. In accordance with those provisions, dition, the law allows us to disclose your name and address Wilkes Communications | RiverStreet Networks collects for non-cable service related mailing lists or other purposes and maintains personally identifiable information con- unless you tell us you do not wish us to disclose it. How- cerning customers. That information includes, among oth- ever, such disclosures of names and addresses will not be er things, your name, address, and phone number, billing in a form that discloses the extent or type of any use you records; service maintenance and repair records; premium make of service we provide, nor will it disclose the nature service subscription information; marketing information of a transaction you make over the cable system. If you do and customer complaints. not wish to have your name and address disclosed even in limited situations described above, or if you wish to limit the Personally identifiable information is generally used for circumstances, in which we will disclose it, please obtain, fill the normal business purpose of offering and rendering ca- out and return a form from our local business office. We may ble television service and other services to you. Some per- also, on occasion, include this form in our monthly newslet- sons have access to such information when necessary in ter for customers to fill out and return to our office. Except connection with our business or when otherwise desirable. as indicated in the preceding paragraph, we may not dis- Access may be on a day-to-day basis. Those people who close personally identifiable information without your con- have access include cable system employees; cable sys- sent, unless we are required to do so by court order. If we are tem sales agents; businesses which provide service to the served with a court order requiring disclosure of personally cable system, such as our accountants, billing and collec- identifiable information concerning a customer, we will in- tion services, program and program guide providers where form the customer of any court-ordered disclosure of such applicable; program services which will periodically audit information. Under some circumstances, a governmental subscription information and other business that seeks to entity may seek a court order to obtain personally identifi- use your name, address, etc, We maintain personally iden- able information from the cable system concerning a cable tifiable information about subscribers for as long as it is customer. The customer must be given an opportunity to necessary for business purposes. This period of time may consent to issuance of such an order. Any person aggrieved last as long as you are a subscriber and, if necessary, for by an act of a cable operator in violation of these federal lim- additional time so that we can comply with tax, accounting itations on the collection and disclosure of personally identi- and other legal requirements. When information is no lon- fiable information may bring a civil action in a ger needed for these purposes, it is our policy to destroy it. District Court to enforce the limitations. As a Wilkes Communications | RiverStreet Networks cus- tomer, you may review any personal information held by v. 03.01.20 us, which pertains to you if you give us a reasonable period of time to locate and, if necessary, prepare the information for review. Preparation is sometimes necessary to avoid disclosure of information relating to other customers. If you wish to review your personal information, please con- tact us by letter or telephone to arrange for a review. The review will be at our local business office. You may request 336.973.3103 | wilkes.net correction of any errors in personal information that we collect and maintain pertaining to you. Federal law prohib- its collecting any personally identifiable information other than information necessary to carry on our business or to detect theft of service, unless you consent. To the extent

844.238.0131 | myriverstreet.net 50 850 The HD 185 985 CNBC HD HD Enjoy a discount on more than Digital Basic - $30 55 855 52 852 NBC Sports Network HD 186 986 MSNBC HD 56 Outside Television one premium package. SD HD Station Name 53 853 HD 187 Fusion 57 Racing UK HD 1 Remote Guide 54 854 The HD 189 989 C-SPAN3 HD 58 Cars TV 2 WLXI (61) TCT Add 2, save $1 60 860 TV Land 191 991 Channel HD 62 Boomerang 3 803 WCWG (20) CW HD Add 3, save $4 63 Universal Kids 994 AXS TV HD 67 UNC Kids 4 804 WUNL (26) PBS HD Add 4, save $7 64 864 HD 995 HDNet Movies HD 75 875 Teen Nick HD 5 805 WGPX (16) ION HD 65 865 Disney XD HD 196 996 E! HD 77 877 Nicktoons Network HD 6 TBN HD HBO - $19.95 66 US 197 997 QVC2 79 HD 8 808 FOX (WGHP) HD HD 68 868 Nickelodeon 198 998 HSN2 83 883 Destination America HD SD HD** Station Name HD 9 809 CBS (WFMY) HD HD HD 69 869 Cartoon Network 999 MTV LIVE 84 884 Investigation Discovery HD 300 1300 HBO HD 10 810 ABC (WXLV) 76 876 Nick Jr HD 200 1200 MTV HD 301 1301 HBO Comedy HD 93 893 Smithsonian Network HD HD 11 811 MyTV (WMYV) 80 880 Discovery Family Channel HD 201 1201 VH1 HD 302 1302 HBO Family HD 98 Pets TV HD 12 812 NBC (WXII) 82 882 Science HD 202 1202 CMT HD 303 1303 HBO2 HD 104 My Destination TV 14 ACTV (Alleghany TV) 85 OWN 205 1205 MTV2 HD 304 1304 HBO Signature HD HD 105 The Channel 15 815 RiverStreet TV 889 MOTORTREND HD HD 209 1209 Great American Country HD 305 1305 HBO Zone HD HD 106 UNC EX 16 816 QVC 90 890 The Discovery Channel HD 215 1215 BET HD HD 107 ION Plus 17 817 CSPAN 91 891 The Learning Channel HD 216 1216 Comedy Central 108 Recipe TV Cinemax - $14.95 18 818 CSPAN2 HD 92 892 National Geographic USA HD 600 Easy Listening 118 918 WE tv HD SD HD** Station Name 19 The Inspiration Network 94 894 National Geographic Wild HD 601 Gospel 126 Discovery Life Channel 340 1340 CineMAX HD 20 EWTN 100 900 Animal Planet HD 602 Hit List 341 1341 ActionMAX HD HD 130 930 Hallmark Movies & Mysteries 21 821 HSN HD 101 901 History 603 Holiday Hits 342 1342 MoreMAX HD 22 Justice Network 131 931 Hallmark Drama HD 102 902 Viceland HD 604 Pop Adult 343 1343 ThrillerMAX HD 23 MeTV (WXII) 134 This TV (WGHP-DT3) 109 909 DIY HD 605 The Light 1344 MovieMax HD HD 24 ShopHQ 137 110 910 HGTV HD 606 Flashback 70’s 1345 5 StarMAX HD East HD 26 138 RFD TV 111 911 Cooking Channel HD 607 Jukebox Oldies 1346 OuterMAX HD HD 27 112 912 Food Network HD 608 Remember the 80’s 140 940 Turner Classic Movies HD 28 Get TV 113 913 Travel Channel HD 609 Classic R&B / Soul 142 942 FXM HD 29 Charge-E 114 Game Show Network 610 Urban Beat 143 943 IFC HD Starz/Encore - $12.95 290 Comet TV (WMYV-DT3) 144 944 Flix HD 116 916 Lifetime HD 611 Rock SD HD** Station Name 291 WXLVDT4 (WXLV-DT4) 117 917 Lifetime Movies HD 612 Adult Alternative 150 American Heroes Channel 350 1350 Starz HD 292 Court TV Mystery HD 120 Lifetime Real Women 613 Classic Rock 155 955 MavTV 351 1351 Starz Cinema HD 293 Antenna TV 122 Oxygen 614 Rock Alternative 184 984 TV HD 352 1352 Starz Kids HD 294 Bounce TV (WCWG-DT4) 125 Olympic Channel 615 Country / Americana 190 Bloomberg Business Television 353 1353 Starz Edge HD 295 Quest (WFMY-DT4) 129 929 Hallmark Channel HD 616 Country Classics 192 992 BBC America HD 354 1354 Starz Comedy HD 660 WCOK-TV 149 Military History Channel 617 Hot Country 194 ReelzChannel 355 1355 Starz in Black HD 151 951 FYI HD 618 No Fences 195 ESTV (Eastern Shore Television) 360 1360 Starz Encore HD Digital Plus - $65 (Includes Basic) 152 952 Crime & Investigation Network HD 619 Smooth Jazz 204 NickMusic 361 1361 Starz Encore Action HD SD HD** Station Name 153 953 truTV HD 620 Jazz Masters 206 MTV Classic 362 1362 Starz Encore Black HD 363 1363 Starz Encore Classic HD 13 813 WGN America HD 154 954 HD 621 Romance Latino 207 CMT Music 364 1364 Starz Encore Suspense HD 25 825 HD 156 956 SYFY HD 622 Classic Masters 210 Fuse 365 1365 Starz Encore Westerns HD 30 830 Southeast HD 160 960 AMC HD 623 The Spa 217 Comedy.TV 366 1366 Starz Encore Family HD 31 831 ESPN HD 161 961 Bravo HD 624 The Chill Lounge 220 UP 32 ESPN Classic 166 966 POP HD 225 33 833 ESPNEWS HD 169 969 SundanceTV HD 226 TV Digital Premier - $75 (Includes Plus) Showtime/Movie Channel - $15.95 34 834 ESPNU HD 170 970 TBS HD 227 Living Faith Network HD SD HD** Station Name 35 835 ESPN2 HD 171 971 USA 228 BYU-TV SD HD** Station Name HD 37 837 NFL Network HD HD 36* 836 HD 172 972 TNT 229 Daystar Television Network 320 1320 Showtime 38 838 CBS Sports Network HD 175 975 FX HD 39 839 MLB 231 SonLife Broadcasting Network 321 1321 Showtime Extreme HD 39 839 MLB Network HD 176 976 Freeform HD 41* 841 HD 322 1322 Showtime Familyzone HD 40* 840 HD 177 977 A&E HD 44* Fox College Sports Atlantic 323 1323 Showtime Next HD 42* 842 FXX HD 180 980 CNN HD 45* Fox College Sports Central 324 1324 Showtime Showcase HD HD 47 847 HD 182 982 HLN HD 46* Fox College Sports Pacific Please note that channels marked 325 1325 SHO 2 with an * are not included in the HD 49 849 ACC Network HD 183 983 Channel HD 48 SEC 326 1326 Showtime Women business package. 1327 Showtime Beyond HD 330 1330 The Movie Channel HD HD Pricing and channels subject to change without notice. Pricing shown reflect discounted bundled rates when TV is added to internet and phone service. **For HD channels in the Plus and Premier tiers, there is a $9.95 331 1331 The Movie Channel Extra HD fee. Which HD channels are included is based on the highest subscribed package. A Premium package and the HD Plus or HD Premier package are required for the HD Premium channels. v. 03.01.20