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Issue 128 | December 2018 | ISSN 1756-0225 | £3.99 where sold UB w: universitybusiness.co.uk t: @UB_UK The Business of Higher Education Review of the year Four industry experts share their views on a turbulent 2018 for HE 45,000 students at the heart of our business partnerships that create communities Strong, sustainable partnerships help to create student communities that work: that’s what Campus Living Villages believe in. These relationships allow us to support our partners’ recruitment and retention goals by delivering quality email: [email protected] accommodation and memorable residential experiences. phone: 0161 667 9800 With 45,000 beds around the world, we are one of the largest website: campuslivingvillages.com providers of student accommodation globally. As specialists in our field we aspire to set the global standard in student accommodation. We design our villages around our students, both current and future. Our strength is our ability to tailor unique solutions that allow institutions to provide accommodation that’s right for residents. A place where residents can live, learn and grow. contentsxxxxx 19 FEATURES 19 REVIEW OF THE YEAR ROUNDTABLE Our panel of experts reflects on a turbulent 2018 and discusses Brexit, mental health and remaining competitive in the international market 26 LGBT: ACCEPTANCE WITHOUT EXCEPTION Public perception is that universities lead the way in terms of LGBT+ policies and politics. How accurate is this? 71 AV TECHNOLOGY: TRANSFORMING EDUCATION How AV technology in the higher education sector is an aid to teaching and learning HE NEWS AND CURRENT AFFAIRS 05 DIARY: Dan Worman, CEO of Refero, says collaboration is key to tackling the student mental health crisis Cover image © depositphotos.com 07 INDUSTRY NEWS 26 08 HILARY CLINTON receives an honorary degree 10 APPOINTMENTS 11 SCIENCE OF HAPPINESS COURSE LAUNCHES 12 LEGAL ADVICE: safeguarding students 16 THE LSBU: delivering a transformational strategy 71 86 LAST WORD Getting engineers ready for the technological age ESTATES AND FACILITIES 31 NEWS ON CAMPUS 32 HIGHER EDUCATION AND GEN Z MENTAL HEALTH A new study shows that Gen Z is being let down by universities and employers 34 ALASTAIR STEWART OPENS WINCHESTER NEWSROOM 49 36 CASE STUDY: The University of Leicester’s Passivhaus building, the George Davies Centre, continues to impress 40 THE ANNUAL AUDE REPORT FINDINGS 42 NEW FACILITIES UNVEILED AT LIVERPOOL AND LEEDS 46 LEEDS BECKETT £45M SPORTS RESEARCH FACILITY 49 STUDENT LIVING TRENDS Find out what students expect from their accommodation 56 OPINION: The construction industry and HE 59 CUBO: sharing ambitious plans for 2019 75 62 ASRA UPDATE 64 CATERING ROUND UP Professor David Russell explores the relationship between nutrition and anxiety EDUCATIONAL TECHNOLOGY 67 NEWS WIRE 75 THE BYOD REVOLUTION The pros and cons of bring your own devices 81 CAMPUS SECURITY We examine the latest campus security developments @UB_UK | www.universitybusiness.co.uk | 03 welcome A year in review Publisher Dougal Templeton [email protected] Interim Editor Cathy Parnham [email protected] Editorial Assistant Alex Diggins [email protected] Sub-Editor Peter Stillman Contributors Dan Worman, Kris Robbetts, Steve Wright, Willmott Dixon, Kim Renfrew, Alison Snee, Karen Burke, Carl Sheen, David Russell, Image © depositphotos.com Nicola Yeeles, Keri Beckingham, Julian Owen, Dr David Langley elcome to our special review issue, where we take a look back at some of the highs and lows of the HE sector in 2018. Four Senior Designer Jenny Sims industry experts share their experiences and insights from [email protected] W mental health initiatives to staying competitive in the international market. Designer Brexit, of course, features heavily and we debate its impact in 2019. Kirsty Dearman A Stonewall report into the LGBT+ university experience reveals some [email protected] disturbing insights where we learn that “1 in 7 LGBT+ students had been Commercial Director subject to negative comments and abuse by sta!” Discover more on page 26. Craig Daykin We take a look at some amazing new facilities being opened on campus [email protected] from a newsroom in Winchester (p34) to the ‘access for all’ sensory Marketing Manager garden at Leeds (p44). Plus, see our case study on Leicester University’s Sophie Postma [email protected] Passivhaus, the multi-million pound George Davies Centre (p36). This year’s AUDE (Association of University Directors of To subscribe Estates) report reveals that “the overall performance level of Tel: 0117 300 5526 university estates is better than ever”. See in detail on page 40. Email: [email protected] Kim Renfrew keeps us up to date with student WILDFIRE COMMS LIMITED accommodation expectations, from ensuite facilities and a need Unit 2.4 Paintworks for community and belonging, to security systems (p49). Arnos Vale Bristol BS4 3EH Plus, stay on top of all the edtech developments (p67) and Nicola Tel: 0117 300 5526 Yeeles looks at the positives and negatives of BYOD (bring your own Fax: 0117 300 5526 www.wildfirecomms.co.uk device) and highlights potential concerns of a digital divide (p75). We eagerly await Bett 2019 – turn to page 79 for Wildfire Comms is an independent publisher, specialising in the education information on the show and how to get a free pass. sector. Some of our other titles include: For up to date HE news, views and event information, Education Technology remember to visit universitybusiness.co.uk. Independent Education Today Independent School Sports Please continue to keep me up to date on what’s going on at your Academy Today & Building for Education university. Just drop me a line at [email protected] Note: copyright – all articles and features including illustrations and photos may not be reproduced, reprinted or posted on the internet, in part or whole without the express permission of Wildfire Comms Ltd. Cathy Parnham Disclaimer: The legal responsibilities for all images Interim editor or copy supplied to University Business by third parties remain those of the third-party supplier. The magazine cannot be held responsible for copyright – or similar – infringements that may arise IN THE as a result of images or copy sent in by contributors outside of Wildfire Comms Ltd. The obligation to NEXT ISSUE... check for such issues is the duty of the party who supplied the images or copy. Content supplied •The latest for print may also be used online, and vice versa, campus tech unless otherwise requested. Connect with us… •Marketing masterclass Printed in the UK on paper from •2019: the a sustainable source. Have you seen www.universitybusiness.co.uk challenges ahead ISSN 1751-9209 © 2018 www.facebook.com/ubmag @UB_UK •Bett show preview 04 | www.universitybusiness.co.uk | @UB_UK diary Collaboration key to tackling student mental health crisis As students prepare to start or return to university, Dan Worman, CEO of Refero, argues that lack of collaboration and integration, rather than lack of support services, is giving rise to a mental health crisis among university students report published by the Institute of Why universities should lead the charge Public Policy Research in 2016 showed Universities are relaxing their entry criteria; admissions A the numbers of university students service, UCAS, highlighted a huge rise in the disclosing mental health problems had increased number of unconditional oers for university places. vefold in a decade. Furthermore, ONS gures Unfortunately, the noble goal to make higher education show 95 recorded student suicides for the 12 more widely accessible to all socio-economic groups months to July 2017 in England and Wales. oen exposes some of the most vulnerable people in Understandably, increasing pressure is being put society to factors that could exacerbate mental health on higher education providers to tackle this crisis. issues, e.g. nancial stress due to rising tuition fees. Nicola Dandridge, chief executive of the Oce for As participation has expanded, national trends Students (OfS), the higher education sector’s rst in mental ill-health have materialised in student watchdog, called for universities to improve student populations, causing an increase in demand for support mental health services as a ‘top priority’. And higher services. Universities have reported a huge surge in education minister Sam Gyimah said that universities must deliver emotional support for students alongside academic courses in order to “full (their) purpose”. We believe that attention should be dedicated to At Refero, we believe the responsibility for addressing the worrying trend in student mental improving collaboration and integration across the health shouldn’t fall squarely on the shoulders of wider eco-system of stakeholders higher education providers. Indeed, Dandridge herself acknowledged that the issue is not the sole responsibility of universities but a wider social problem. demand for counselling services in recent years, with as With this in mind, we believe that attention should be many as one in four students either being seen or waiting dedicated to improving collaboration and integration to be seen by counselling services in some institutions. across the wider eco-system of stakeholders. Yet, simultaneously, many establishments are cutting The real issue here is not a lack of support services back on counselling in favour of ‘wellbeing’ services that per se, but more a question of ensuring that students encompass a much wider range of services. This approach have easy access to them via an interconnected has seen universities garner criticism for pushing back on network of internal and external organisations – the NHS. Again, the key here is not to ‘push back’ but eectively a ‘safety net’ – and that these ‘touch points’ to collaborate to oer ‘wrap-around’ care for students. or engagements are fully governed and auditable to While holistic care of students requires input ensure that students do not fall through the gaps.