Fundamental Concepts and Theories10.4018/978-1-4666-5942-1.chs01 This section opens this multi-volume reference with a discussion of Cyber Behavior and the risks and benefits associated with socializing in digital environments. Interactions between users online form an important cor- nerstone of the information society, and understanding the history of these interactions is imperative to properly utilizing them in the future. In particular, considerations of online identity, cyberbullying, and digital exploitation are critical. In the opening 14 chapters of this extensive reference source, readers will obtain a clear understanding of the fundamental concepts and theories integral to the field of Cyber Behavior.10.4018/978-1-4666-5942-1.chs01

Chapter 110.4018/978-1-4666-5942-1.ch001

Communication and Collaboration in a Web 2.0 World...... 110.4018/978-1-4666-5942-1.ch001

F. Dianne Lux Wigand, University of Arkansas at Little Rock, USA10.4018/978-1-4666-5942-1.ch001::1

Chapter 210.4018/978-1-4666-5942-1.ch002

Knowledge Sharing in the Age of Web 2.0: A Social Capital Perspective...... 1910.4018/978-1-4666-5942-1.ch002

François Deltour, LEMNA Research Center, France10.4018/978-1-4666-5942-1.ch002::1

Loïc Plé, LEMNA Research Center, France10.4018/978-1-4666-5942-1.ch002::2

Caroline Sargis Roussel, LEMNA Research Center, France10.4018/978-1-4666-5942-1.ch002::3

Chapter 310.4018/978-1-4666-5942-1.ch003

Redefining Participation in Online Community: Some Neglected Topics...... 3910.4018/978-1-4666-5942-1.ch003

Gibrán Rivera Gonzalez, University of Sheffield, 10.4018/978-1-4666-5942-1.ch003::1UK

Andrew Cox, University of Sheffield, 10.4018/978-1-4666-5942-1.ch003::2UK

Chapter 410.4018/978-1-4666-5942-1.ch004

Cyber Identity: Our Alter-Ego?...... 5710.4018/978-1-4666-5942-1.ch004

Ana-Cristina Ionescu, Chamber of Commerce and Industry of Romania (CCIR), Romania10.4018/978-1-4666-5942-1.ch004::1 Chapter 510.4018/978-1-4666-5942-1.ch005

Communities, Communication, and Online Identities...... 7110.4018/978-1-4666-5942-1.ch005

Mikko Jäkälä, University of Jyväskylä, Finland10.4018/978-1-4666-5942-1.ch005::1

Eleni Berki, University of Tampere, Finland10.4018/978-1-4666-5942-1.ch005::2

Chapter 610.4018/978-1-4666-5942-1.ch006

Social Network Citizenship...... 8410.4018/978-1-4666-5942-1.ch006

Mina Seraj, Bogazici University, Turkey10.4018/978-1-4666-5942-1.ch006::1

Aysegul Toker, Bogazici University, Turkey10.4018/978-1-4666-5942-1.ch006::2

Chapter 710.4018/978-1-4666-5942-1.ch007 Web 2.0 as a Foundation for Social Media Marketing: Global Perspectives and the Local Case of

Croatia...... 10310.4018/978-1-4666-5942-1.ch007

Vedran Podobnik, University of Zagreb, Croatia10.4018/978-1-4666-5942-1.ch007::1

Daniel Ackermann, iSTUDIO, Croatia10.4018/978-1-4666-5942-1.ch007::2

Tomislav Grubisic, iSTUDIO, Croatia10.4018/978-1-4666-5942-1.ch007::3

Ignac Lovrek, University of Zagreb, Croatia10.4018/978-1-4666-5942-1.ch007::4

Chapter 810.4018/978-1-4666-5942-1.ch008

The Creation and Management of Online Brand Communities...... 13110.4018/978-1-4666-5942-1.ch008

Paola Falcone, University of Rome, Italy10.4018/978-1-4666-5942-1.ch008::1

Chapter 910.4018/978-1-4666-5942-1.ch009

Intelligence in Web Technology...... 14410.4018/978-1-4666-5942-1.ch009

Sourav Maitra, Burdwan University, India10.4018/978-1-4666-5942-1.ch009::1

A. C. Mondal, Burdwan University, India10.4018/978-1-4666-5942-1.ch009::2

Chapter 1010.4018/978-1-4666-5942-1.ch010

Social Networking, Cyber Bullying, and the Role of Community Education...... 16410.4018/978-1-4666-5942-1.ch010

Michelle Sofo, University of Canberra, Australia10.4018/978-1-4666-5942-1.ch010::1

Francesco Sofo, University of Canberra, Australia10.4018/978-1-4666-5942-1.ch010::2

Chapter 1110.4018/978-1-4666-5942-1.ch011

Cyberbullying: The Bad and the Ugly Side of Information Age...... 18110.4018/978-1-4666-5942-1.ch011

Osman Tolga Arıcak, Fatih University, Turkey10.4018/978-1-4666-5942-1.ch011::1

Taşkın Tanrıkulu, Fatih University, Turkey10.4018/978-1-4666-5942-1.ch011::2

Sinem Siyahhan, Arizona State University, USA10.4018/978-1-4666-5942-1.ch011::3

Hüseyin Kınay, Fatih University, Turkey10.4018/978-1-4666-5942-1.ch011::4

Chapter 1210.4018/978-1-4666-5942-1.ch012 Cyber Criminals on the Internet Super Highways: A Technical Investigation of Different Shades . and Colours within the Nigerian Cyber Space...... 19810.4018/978-1-4666-5942-1.ch012

Edwin Agwu, University of Wales, Cardiff, UK10.4018/978-1-4666-5942-1.ch012::1 Chapter 1310.4018/978-1-4666-5942-1.ch013 What is Cyberterrorism and How Real is the Threat? A Review of the Academic Literature, .

1996 – 2009...... 21710.4018/978-1-4666-5942-1.ch013

Maura Conway, Dublin City University, Ireland10.4018/978-1-4666-5942-1.ch013::1

Chapter 1410.4018/978-1-4666-5942-1.ch014

A Vulnerability-Based Model of Cyber Weapons and its Implications for Cyber Conflict...... 24610.4018/978-1-4666-5942-1.ch014

Christian Czosseck, Estonian Business School, Estonia10.4018/978-1-4666-5942-1.ch014::1

Karlis Podins, Tallinn University of Technology, Estonia10.4018/978-1-4666-5942-1.ch014::2

Section 210.4018/978-1-4666-5942-1.chs02

Development and Design Methodologies10.4018/978-1-4666-5942-1.chs02 This section continues from the first section by exploring the security and structure of online communities and the inherent effect of Web 2.0 on Cyber Behavior. Designing systems that behave in ways that simulate real world interactions makes for a better overall user experience. As such, this section outlines the creation of virtual environments for applications in government, education, and security, among others. The 13 chapters that make up this section explore the development and design methodologies that bridge the gap between fundamental concepts and real-world applications of Cyber Behavior.10.4018/978-1-4666-5942-1.chs02

Chapter 1510.4018/978-1-4666-5942-1.ch015

Cyber Risks in Energy Grid ICT Infrastructures...... 26010.4018/978-1-4666-5942-1.ch015

Giovanna Dondossola, RSE S.p.A., Italy10.4018/978-1-4666-5942-1.ch015::1

Fabrizio Garrone, RSE S.p.A., Italy10.4018/978-1-4666-5942-1.ch015::2

Judit Szanto, RSE S.p.A., Italy10.4018/978-1-4666-5942-1.ch015::3

Chapter 1610.4018/978-1-4666-5942-1.ch016

Safeguarding Australia from Cyber-Terrorism: A SCADA Risk Framework...... 28210.4018/978-1-4666-5942-1.ch016

Christopher Beggs, Security Infrastructure Solutions, Australia10.4018/978-1-4666-5942-1.ch016::1

Matthew Warren, Deakin University, Australia10.4018/978-1-4666-5942-1.ch016::2

Chapter 1710.4018/978-1-4666-5942-1.ch017

Distributed Monitoring: A Framework for Securing Data Acquisition...... 29810.4018/978-1-4666-5942-1.ch017

Matthew Brundage, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch017::1

Anastasia Mavridou, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch017::2

James Johnson, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch017::3

Peter J. Hawrylak, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch017::4

Mauricio Papa, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch017::5

Chapter 1810.4018/978-1-4666-5942-1.ch018 An Alternative Framework for Research on Situational Awareness in Computer Network .

Defense...... 32210.4018/978-1-4666-5942-1.ch018

Eric McMillan, The Pennsylvania State University, USA10.4018/978-1-4666-5942-1.ch018::1

Michael Tyworth, The Pennsylvania State University, USA10.4018/978-1-4666-5942-1.ch018::2 Chapter 1910.4018/978-1-4666-5942-1.ch019 Toward an Understanding of Online Community Participation through Narrative Network .

Analysis...... 33710.4018/978-1-4666-5942-1.ch019

Michael R. Weeks, The University of Tampa, USA10.4018/978-1-4666-5942-1.ch019::1

Chapter 2010.4018/978-1-4666-5942-1.ch020

Virtual Communities of Practice as a Support for Knowledge Sharing in Social Networks...... 35010.4018/978-1-4666-5942-1.ch020

Yóris Linhares de Souza, UNA University, Brazil10.4018/978-1-4666-5942-1.ch020::1

Fernanda Farinelli, Unisys, Brazil10.4018/978-1-4666-5942-1.ch020::2

George Leal Jamil, FUMEC University, Brazil10.4018/978-1-4666-5942-1.ch020::3

Maria Celeste Reis Lobo de Vasconcelos, Faculdades Pedro Leopoldo, Brazil10.4018/978-1-4666-5942-1.ch020::4

Gutenberg Marques Dias, AF2G, Brazil10.4018/978-1-4666-5942-1.ch020::5

Chapter 2110.4018/978-1-4666-5942-1.ch021

Semantically Linking Virtual Communities...... 36410.4018/978-1-4666-5942-1.ch021

Rajendra Akerkar, Western Norway Research Institute, Norway10.4018/978-1-4666-5942-1.ch021::1

Terje Aaberge, Western Norway Research Institute, Norway10.4018/978-1-4666-5942-1.ch021::2

Chapter 2210.4018/978-1-4666-5942-1.ch022

E-Infrastructures for International Cooperation...... 38010.4018/978-1-4666-5942-1.ch022

Giuseppe Andronico, Italian National Institute of Nuclear Physics, Italy10.4018/978-1-4666-5942-1.ch022::1

Antun Balaž, Institute of Physics of Belgrade, Serbia10.4018/978-1-4666-5942-1.ch022::2

Tiwonge Msulira Banda, Ubuntunet Alliance, Malawi10.4018/978-1-4666-5942-1.ch022::3

Roberto Barbera, Italian National Institute of Nuclear Physics, Italy10.4018/978-1-4666-5942-1.ch022::4

Bruce Becker, Meraka Institute, South Africa10.4018/978-1-4666-5942-1.ch022::5

Subrata Chattopadhyay, Centre for Development of Advanced Computing, India10.4018/978-1-4666-5942-1.ch022::6

Gang Chen, Institute of High Energy Physics, China10.4018/978-1-4666-5942-1.ch022::7

Leandro N. Ciuffo, Italian National Institute of Nuclear Physics, Italy & RNP, Brazil10.4018/978-1-4666-5942-1.ch022::8

P. S. Dhekne, Bhabha Atomic Research Centre, India10.4018/978-1-4666-5942-1.ch022::9

Philippe Gavillet, CETA-CIEMAT, Spain & CERN, Switzerland10.4018/978-1-4666-5942-1.ch022::10

Salma Jalife, CUDI, Mexico & CLARA, Uruguay10.4018/978-1-4666-5942-1.ch022::11

John Wajanga Aron Kondoro, Dar Es Salam Institute of Technology, Tanzania10.4018/978-1-4666-5942-1.ch022::12

Simon C. Lin, ASGC, Taiwan10.4018/978-1-4666-5942-1.ch022::13

Bernard Marie Marechal, CETA-CIEMAT, Spain & Universidade Federal de Rio de Janeiro, Brazil 10.4018/978-1-4666-5942-1.ch022::14

Alberto Masoni, Italian National Institute of Nuclear Physics, Italy10.4018/978-1-4666-5942-1.ch022::15

Ludek Matyska, CESNET, Czech Republic10.4018/978-1-4666-5942-1.ch022::16

Redouane Merrouch, CNRST, Morocco10.4018/978-1-4666-5942-1.ch022::17

Yannis Mitsos, Greek Research and Technology Network, Greece10.4018/978-1-4666-5942-1.ch022::18

Kai Nan, Chinese Academy of Sciences, China10.4018/978-1-4666-5942-1.ch022::19

Suhaimi Napis, Universiti Putra Malaysia, Malaysia10.4018/978-1-4666-5942-1.ch022::20

Salwa Nassar, ERI, Egypt & NARSS, Egypt10.4018/978-1-4666-5942-1.ch022::21

Marco Paganoni, University of Milano Bicocca, Italy10.4018/978-1-4666-5942-1.ch022::22

Ognjen Prnjat, Greek Research and Technology Network, Greece10.4018/978-1-4666-5942-1.ch022::23

Depei Qian, Beihang University, China10.4018/978-1-4666-5942-1.ch022::24 Sijin Qjan, Peking University, China10.4018/978-1-4666-5942-1.ch022::25

Mario Reale, GARR, Italy10.4018/978-1-4666-5942-1.ch022::26

Federico Ruggieri, Italian National Institute of Nuclear Physics, Italy10.4018/978-1-4666-5942-1.ch022::27

Cevat Şener, Middle Eastern Technical University, Turkey10.4018/978-1-4666-5942-1.ch022::28

Dipak Singh, ERNET, India10.4018/978-1-4666-5942-1.ch022::29

Yousef Torman, JUNET, Jordan10.4018/978-1-4666-5942-1.ch022::30

Alex Voss, University of St. Andrews, UK10.4018/978-1-4666-5942-1.ch022::31

David West, DANTE, UK10.4018/978-1-4666-5942-1.ch022::32

Colin Wright, Meraka Institute, South Africa10.4018/978-1-4666-5942-1.ch022::33

Chapter 2310.4018/978-1-4666-5942-1.ch023

Designing and Implementing Online Collaboration Tools in West Africa...... 43110.4018/978-1-4666-5942-1.ch023

Caitlin M. Bentley, Royal Holloway University of London, UK10.4018/978-1-4666-5942-1.ch023::1

Chapter 2410.4018/978-1-4666-5942-1.ch024 A Framework for Government 2.0 Development and Implementation: The Case of U.S. Federal

Government...... 45210.4018/978-1-4666-5942-1.ch024

Yu-Che Chen, Northern Illinois University, USA10.4018/978-1-4666-5942-1.ch024::1

Chapter 2510.4018/978-1-4666-5942-1.ch025 Cyber-Search and Cyber-Seizure: Policy Considerations of Cyber Operations and Fourth .

Amendment Implications...... 47110.4018/978-1-4666-5942-1.ch025

Catherine B. Lotrionte, Georgetown University, USA10.4018/978-1-4666-5942-1.ch025::1

Chapter 2610.4018/978-1-4666-5942-1.ch026 Creating an Emotionally Resilient Virtual and On-Campus Student Community at K-State . through the University Life Café: A Case Study about Understanding the Users of a .

Socio-Technical Space...... 51510.4018/978-1-4666-5942-1.ch026

Shalin Hai-Jew, Kansas State University, USA10.4018/978-1-4666-5942-1.ch026::1

Volume II

Chapter 2710.4018/978-1-4666-5942-1.ch027 Competencies 2.0: A Theoretical Model for Defining and Managing a Presence Plan on the .

Web...... 54110.4018/978-1-4666-5942-1.ch027

Jaime Izquierdo-Pereira, NewMahwah - The Social Xperts Lab, Spain10.4018/978-1-4666-5942-1.ch027::1

Carmen Avilés-Palacios, Universidad Politécnica de Madrid, Spain10.4018/978-1-4666-5942-1.ch027::2

Joaquín García-Alfonso, Universidad Politécnica de Madrid, Spain10.4018/978-1-4666-5942-1.ch027::3

Manuel López-Quero, Universidad Politécnica de Madrid, Spain10.4018/978-1-4666-5942-1.ch027::4 Section 310.4018/978-1-4666-5942-1.chs03

Tools and Technologies10.4018/978-1-4666-5942-1.chs03 This section investigates the technological facet of Cyber Behavior, including all of the tools and devices that make online interaction possible. In virtual environments, user ability is limited by the capabilities of the computing devices at their disposal, and improving these devices is often the first step to developing a better Web. Tools such as e-portfolios, social networks, mobile platforms, and user avatars are among the topics covered in this section. With 15 chapters, this section offers a broad treatment of some of the many tools and technologies within

Cyber Behavior.10.4018/978-1-4666-5942-1.chs03

Chapter 2810.4018/978-1-4666-5942-1.ch028

Web 2.0 Open Remote and Virtual Laboratories in Engineering Education...... 55910.4018/978-1-4666-5942-1.ch028

Christophe Salzmann, École Polytechnique Fédérale de Lausanne, Switzerland10.4018/978-1-4666-5942-1.ch028::1

Denis Gillet, École Polytechnique Fédérale de Lausanne, Switzerland10.4018/978-1-4666-5942-1.ch028::2

Francisco Esquembre, Universidad de Murcia, Spain10.4018/978-1-4666-5942-1.ch028::3

Héctor Vargas, Universidad Católica de Valparaíso, Chile10.4018/978-1-4666-5942-1.ch028::4

José Sánchez, Universidad Nacional de Educación a Distancia, Spain10.4018/978-1-4666-5942-1.ch028::5

Sebastián Dormido, Universidad Nacional de Educación a Distancia, Spain10.4018/978-1-4666-5942-1.ch028::6

Chapter 2910.4018/978-1-4666-5942-1.ch029

Mobile Web 2.0 Integration...... 58110.4018/978-1-4666-5942-1.ch029

Thomas Cochrane, Te Puna Ako, Unitec, New Zealand10.4018/978-1-4666-5942-1.ch029::1

Isaac Flitta, Department of Design and Visual Arts, Unitec, New Zealand10.4018/978-1-4666-5942-1.ch029::2

Chapter 3010.4018/978-1-4666-5942-1.ch030

Virtual Learning Communities: Interaction in Blended Learning Using Web 2.0 Tools...... 59910.4018/978-1-4666-5942-1.ch030

Patrícia Brandalise Scherer Bassani, Feevale University, Brazil10.4018/978-1-4666-5942-1.ch030::1

Chapter 3110.4018/978-1-4666-5942-1.ch031 Virtual Collaborative Learning: Opportunities and Challenges of Web 2.0-based e-Learning

Arrangements for Developing Countries...... 62010.4018/978-1-4666-5942-1.ch031

Wissam Tawileh, Technische Universität Dresden, Germany10.4018/978-1-4666-5942-1.ch031::1

Helena Bukvova, Technische Universität Dresden, Germany10.4018/978-1-4666-5942-1.ch031::2

Eric Schoop, Technische Universität Dresden, Germany10.4018/978-1-4666-5942-1.ch031::3

Chapter 3210.4018/978-1-4666-5942-1.ch032 Analyzing Critical Functions of Recording Tools for Synchronous Cyber Classroom .

Instruction...... 64310.4018/978-1-4666-5942-1.ch032

Chun-Wang Wei, Far East University, Taiwan10.4018/978-1-4666-5942-1.ch032::1

I-Chun Hung, National Sun Yat-sen University, Taiwan10.4018/978-1-4666-5942-1.ch032::2

Kinshuk, Athabasca University, Canada10.4018/978-1-4666-5942-1.ch032::3

Nian-Shing Chen, National Sun Yat-sen University, Taiwan10.4018/978-1-4666-5942-1.ch032::4 Chapter 3310.4018/978-1-4666-5942-1.ch033 Individual E-Portfolios: Can a Classic Tool for Teachers and Students be Merged with Web 2.0 .

Tools for Reflective Learning?...... 65710.4018/978-1-4666-5942-1.ch033

Sunhong Hwang, The University of Houston, USA10.4018/978-1-4666-5942-1.ch033::1

Brian Plankis, The University of Houston, USA10.4018/978-1-4666-5942-1.ch033::2

Chapter 3410.4018/978-1-4666-5942-1.ch034

An E-Portfolio to Support E-Learning 2.0...... 67310.4018/978-1-4666-5942-1.ch034 Hedia Mhiri Sellami, Laboratoire Soie, Tunisia & High Institute of Management of Tunis, Tunisia

& University of Tunis, Tunisia10.4018/978-1-4666-5942-1.ch034::1

Chapter 3510.4018/978-1-4666-5942-1.ch035

The Meeting Point of Second Life® and Web 2.0: Self-Discovery for Writing...... 68910.4018/978-1-4666-5942-1.ch035

Ya-Chun Shih, National Dong Hwa University, Taiwan10.4018/978-1-4666-5942-1.ch035::1

Chapter 3610.4018/978-1-4666-5942-1.ch036

Virtual World Avatar Branding...... 70810.4018/978-1-4666-5942-1.ch036

Thomas J. Mowbray, The Ohio State University, USA10.4018/978-1-4666-5942-1.ch036::1

Chapter 3710.4018/978-1-4666-5942-1.ch037

Application of Collaborative Technologies: Enterprise 2.0 in Virtual Enterprise Context...... 72510.4018/978-1-4666-5942-1.ch037

Evelyn Paola Soto Rojas, State University of Campinas, Brazil10.4018/978-1-4666-5942-1.ch037::1

Antonio Batocchio, State University of Campinas, Brazil10.4018/978-1-4666-5942-1.ch037::2

Chapter 3810.4018/978-1-4666-5942-1.ch038 Technological Support for Online Communities Focusing on Music Creation: Adopting

Collaboration, Flexibility, and Multiculturality from Brazilian Creativity Styles...... 74410.4018/978-1-4666-5942-1.ch038

Marcelo S. Pimenta, Federal University of Rio Grande do Sul, Brazil10.4018/978-1-4666-5942-1.ch038::1

Evandro M. Miletto, Federal Institute of Rio Grande do Sul, Brazil10.4018/978-1-4666-5942-1.ch038::2

Damián Keller, Federal University of Acre, Brazil10.4018/978-1-4666-5942-1.ch038::3

Luciano V. Flores, Federal University of Rio Grande do Sul, Brazil10.4018/978-1-4666-5942-1.ch038::4

Guilherme G. Testa, Federal University of Rio Grande do Sul, Brazil10.4018/978-1-4666-5942-1.ch038::5

Chapter 3910.4018/978-1-4666-5942-1.ch039 Web 2.0 Technologies and Authentic Public Participation: Engaging Citizens in Decision Making

Processes...... 76710.4018/978-1-4666-5942-1.ch039

Colleen Casey, University of Texas at Arlington, USA10.4018/978-1-4666-5942-1.ch039::1

Jianling Li, University of Texas at Arlington, USA10.4018/978-1-4666-5942-1.ch039::2

Chapter 4010.4018/978-1-4666-5942-1.ch040

China’s Cyber Tool: Striving to Attain Electronic Shi?...... 79410.4018/978-1-4666-5942-1.ch040

Timothy L. Thomas, United States Armed Forces (Retired), USA10.4018/978-1-4666-5942-1.ch040::1 Chapter 4110.4018/978-1-4666-5942-1.ch041

Tracking Public Participation in Urban Governance: Democracy and Data Privacy...... 81310.4018/978-1-4666-5942-1.ch041

Nancy J. Obermeyer, Indiana State University, USA10.4018/978-1-4666-5942-1.ch041::1

Chapter 4210.4018/978-1-4666-5942-1.ch042

Botnets and Cyber Security: Battling Online Threats...... 83110.4018/978-1-4666-5942-1.ch042

Ahmed Mansour Manasrah, National Advanced IPv6 Center, Malaysia10.4018/978-1-4666-5942-1.ch042::1

Omar Amer Abouabdalla, National Advanced IPv6 Center, Malaysia10.4018/978-1-4666-5942-1.ch042::2

Moein Mayeh, National Advanced IPv6 Center, Malaysia10.4018/978-1-4666-5942-1.ch042::3

Nur Nadiyah Suppiah, National Advanced IPv6 Center, Malaysia10.4018/978-1-4666-5942-1.ch042::4

Section 410.4018/978-1-4666-5942-1.chs04

Utilization and Application10.4018/978-1-4666-5942-1.chs04 This section proceeds from the first three sections to describe the particular ways in which Cyber Behavior af- fects modern life and society. Effectively applying the tools and technologies of virtual worlds is a primary con- sideration for users looking to make the most of their interactions online. Some common applications of virtual worlds include e-government, e-business, social interaction, education, and many more. The 14 chapters in this section provide an in-depth examination of the utilization and application of the fundamental principles of Cyber

Behavior.10.4018/978-1-4666-5942-1.chs04

Chapter 4310.4018/978-1-4666-5942-1.ch043 Cyber Command and Control: A Military Doctrinal Perspective on Collaborative Situation .

Awareness for Decision Making...... 84710.4018/978-1-4666-5942-1.ch043

Michael E. Ruiz, Deloitte Consulting, USA10.4018/978-1-4666-5942-1.ch043::1

Richard Redmond, Virginia Commonwealth University, USA10.4018/978-1-4666-5942-1.ch043::2

Chapter 4410.4018/978-1-4666-5942-1.ch044 Using Web 2.0 as a Community Policing Strategy: An Examination of the United States .

Municipal Police Departments...... 86610.4018/978-1-4666-5942-1.ch044

Matthew A. Jones, Portland State University, USA10.4018/978-1-4666-5942-1.ch044::1

Melchor C. de Guzman, SUNY Brockport, USA10.4018/978-1-4666-5942-1.ch044::2

Korni Swaroop Kumar, SUNY Brockport, USA10.4018/978-1-4666-5942-1.ch044::3

Chapter 4510.4018/978-1-4666-5942-1.ch045

Security and Privacy Issues in E-Government...... 88010.4018/978-1-4666-5942-1.ch045

Ramaraj Palanisamy, St. Francis Xavier University, Canada10.4018/978-1-4666-5942-1.ch045::1

Bhasker Mukerji, St. Francis Xavier University, Canada10.4018/978-1-4666-5942-1.ch045::2

Chapter 4610.4018/978-1-4666-5942-1.ch046

The Use of Internet by Diasporic Communities for Political Mobilization...... 89310.4018/978-1-4666-5942-1.ch046

Maricarmen Sanchez, Florida International University, USA10.4018/978-1-4666-5942-1.ch046::1

Sukumar Ganapati, Florida International University, USA10.4018/978-1-4666-5942-1.ch046::2 Chapter 4710.4018/978-1-4666-5942-1.ch047

Towards E-Government Information Platforms for Enterprise 2.0...... 90610.4018/978-1-4666-5942-1.ch047

Mário Rodrigues, University of Aveiro, Portugal10.4018/978-1-4666-5942-1.ch047::1

Gonçalo Paiva Dias, University of Aveiro, Portugal10.4018/978-1-4666-5942-1.ch047::2

António Teixeira, University of Aveiro, Portugal10.4018/978-1-4666-5942-1.ch047::3

Chapter 4810.4018/978-1-4666-5942-1.ch048

E-Marketing on Online Social Networks and Ethical Issues...... 92610.4018/978-1-4666-5942-1.ch048

Gajendra Sharma, School of Marketing Management, Liaoning Technical University, China10.4018/978-1-4666-5942-1.ch048::1

Li Baoku, School of Marketing Management, Liaoning Technical University, China10.4018/978-1-4666-5942-1.ch048::2

Chapter 4910.4018/978-1-4666-5942-1.ch049

Application of Social Media Tools by Retailers...... 94110.4018/978-1-4666-5942-1.ch049

María-del-Carmen Alarcón-del-Amo, Universitat Autònoma de Barcelona, Spain10.4018/978-1-4666-5942-1.ch049::1

Carlota Lorenzo-Romero, University of Castilla-La Mancha, Spain10.4018/978-1-4666-5942-1.ch049::2

Efthymios Constantinides, University of Twente, The Netherlands10.4018/978-1-4666-5942-1.ch049::3

Chapter 5010.4018/978-1-4666-5942-1.ch050

Using Web 2.0 Features on Social Networks for Word-of-Mouth Effects...... 96310.4018/978-1-4666-5942-1.ch050

Tan Chee Liang, Nanyang Technological University, Singapore10.4018/978-1-4666-5942-1.ch050::1

Chua Kok Seng, Nanyang Technological University, Singapore10.4018/978-1-4666-5942-1.ch050::2

Kaung Pye Soe, Nanyang Technological University, Singapore10.4018/978-1-4666-5942-1.ch050::3

Chapter 5110.4018/978-1-4666-5942-1.ch051

An Innovative Approach to Enhance Collaboration in the Biomedical Field...... 97910.4018/978-1-4666-5942-1.ch051

Georgia Tsiliki, Academy of Athens, Greece10.4018/978-1-4666-5942-1.ch051::1

Manolis Tzagarakis, University of Patras, Greece10.4018/978-1-4666-5942-1.ch051::2

Spyros Christodoulou, University of Patras, Greece10.4018/978-1-4666-5942-1.ch051::3

Sophia Kossida, Academy of Athens, Greece10.4018/978-1-4666-5942-1.ch051::4

Nikos Karacapilidis, University of Patras, Greece10.4018/978-1-4666-5942-1.ch051::5

Chapter 5210.4018/978-1-4666-5942-1.ch052 Social Networking in Academic Libraries: A State-of-the-Art Review of Web 2.0 Library

Applications, Issues, and Concerns...... 99210.4018/978-1-4666-5942-1.ch052

Sudhanshu Joshi, Doon University, India10.4018/978-1-4666-5942-1.ch052::1

Chapter 5310.4018/978-1-4666-5942-1.ch053 Norms, Practices, and Rules of Virtual Community of Online Gamers: Applying the Institutional

Theoretical Lens...... 101610.4018/978-1-4666-5942-1.ch053 Shafiz Affendi Mohd Yusof, University of Wollongong in Dubai, UAE & University Utara Malaysia,

Malaysia10.4018/978-1-4666-5942-1.ch053::1 Chapter 5410.4018/978-1-4666-5942-1.ch054 A Distributed Community of Practice to Facilitate Communication, Collaboration, and Learning among Faculty...... 102910.4018/978-1-4666-5942-1.ch054

Mayela Coto, Universidad Nacional, Costa Rica10.4018/978-1-4666-5942-1.ch054::1

Volume III

Chapter 5510.4018/978-1-4666-5942-1.ch055

Web 2.0 for Language Learning: Benefits and Challenges for Educators...... 107110.4018/978-1-4666-5942-1.ch055

Tian Luo, Ohio University, USA10.4018/978-1-4666-5942-1.ch055::1

Chapter 5610.4018/978-1-4666-5942-1.ch056

Digital Storytelling with Web 2.0 Tools for Collaborative Learning...... 108910.4018/978-1-4666-5942-1.ch056

Najat Smeda, Victoria University, Australia10.4018/978-1-4666-5942-1.ch056::1

Eva Dakich, Victoria University, Australia10.4018/978-1-4666-5942-1.ch056::2

Nalin Sharda, Victoria University, Australia10.4018/978-1-4666-5942-1.ch056::3

Section 510.4018/978-1-4666-5942-1.chs05

Organizational and Social Implications10.4018/978-1-4666-5942-1.chs05 This section discusses one of the primary concerns in the field of Cyber Behavior: how humans view themselves and interact with one another in an online environment. When communicating online, self expression and identity take on new meaning, with virtual anonymity inspiring users to take actions they might not otherwise have at- tempted. In particular, this section covers topics such as digital identity, human rights, cyberbullying, and online collaboration. In these 14 chapters, readers will find an in-depth discussion of some of the most pressing organizational and social implications of Cyber Behavior.10.4018/978-1-4666-5942-1.chs05

Chapter 5710.4018/978-1-4666-5942-1.ch057

Student Mentors in Physical and Virtual Learning Spaces...... 110910.4018/978-1-4666-5942-1.ch057

Keith Kirkwood, Victoria University, Australia10.4018/978-1-4666-5942-1.ch057::1

Gill Best, Victoria University, Australia10.4018/978-1-4666-5942-1.ch057::2

Robin McCormack, Victoria University, Australia10.4018/978-1-4666-5942-1.ch057::3

Dan Tout, Victoria University, Australia10.4018/978-1-4666-5942-1.ch057::4

Chapter 5810.4018/978-1-4666-5942-1.ch058

The Continued Use of a Virtual Community: An Information Adoption Perspective...... 112610.4018/978-1-4666-5942-1.ch058

Xiao-Ling Jin, Shanghai University, China10.4018/978-1-4666-5942-1.ch058::1

Matthew K.O. Lee, City University of Hong Kong, Hong Kong10.4018/978-1-4666-5942-1.ch058::2

Christy M.K. Cheung, Hong Kong Baptist University, Hong Kong10.4018/978-1-4666-5942-1.ch058::3

Zhongyun (Phil) Zhou, Tongji University, China10.4018/978-1-4666-5942-1.ch058::4

Chapter 5910.4018/978-1-4666-5942-1.ch059

E-Behaviour Trends and Patterns among Malaysian Pre-Adolescents and Adolescents...... 114410.4018/978-1-4666-5942-1.ch059

Selvi Salome Gnasigamoney, Infrastructure University Kuala Lumpur, Malaysia10.4018/978-1-4666-5942-1.ch059::1

Manjit Singh Sidhu, College of Information Technology, University Tenaga Nasional, Malaysia10.4018/978-1-4666-5942-1.ch059::2 Chapter 6010.4018/978-1-4666-5942-1.ch060

Wikipedia’s Success and the Rise of the Amateur-Expert...... 115710.4018/978-1-4666-5942-1.ch060

Christopher Sweet, Illinois Wesleyan University, USA10.4018/978-1-4666-5942-1.ch060::1

Chapter 6110.4018/978-1-4666-5942-1.ch061

Virtual Communities as Contributors for Digital Objects Metadata Generation...... 118210.4018/978-1-4666-5942-1.ch061

Joana Sócrates Dantas, Escola Politécnica da Universidade de São Paulo, Brazil10.4018/978-1-4666-5942-1.ch061::1

Regina Melo Silveira, Escola Politécnica da Universidade de São Paulo, Brazil10.4018/978-1-4666-5942-1.ch061::2

Chapter 6210.4018/978-1-4666-5942-1.ch062 Mindclone Technoselves: Multi-Substrate Legal Identities, Cyber-Psychology, and .

Biocyberethics...... 119910.4018/978-1-4666-5942-1.ch062

Martine Rothblatt, Terasem Movement Foundation, USA10.4018/978-1-4666-5942-1.ch062::1

Chapter 6310.4018/978-1-4666-5942-1.ch063

Web 2.0, the Individual, and the Organization: Privacy, Confidentiality, and Compliance...... 121710.4018/978-1-4666-5942-1.ch063

Kerry J. Burner, Walden University, USA & Florida State University, USA10.4018/978-1-4666-5942-1.ch063::1

Chapter 6410.4018/978-1-4666-5942-1.ch064 Identification vs. Self-Verification in Virtual Communities (VC): Theoretical Gaps and Design

Implications...... 123110.4018/978-1-4666-5942-1.ch064

Kathy Ning Shen, University of Wollongong in Dubai, UAE10.4018/978-1-4666-5942-1.ch064::1

Chapter 6510.4018/978-1-4666-5942-1.ch065 Human Rights, the Global War on Transnational Terror, and the Mixed Roles of ICT: .

A Meta-Analysis...... 126010.4018/978-1-4666-5942-1.ch065

Shalin Hai-Jew, Kansas State University, USA10.4018/978-1-4666-5942-1.ch065::1

Chapter 6610.4018/978-1-4666-5942-1.ch066

Cyber-Bullying, Personality and Coping among Pre-Adolescents...... 129510.4018/978-1-4666-5942-1.ch066

Constantinos M. Kokkinos, Democritus University of Thrace, Greece10.4018/978-1-4666-5942-1.ch066::1

Nafsika Antoniadou, Democritus University of Thrace, Greece10.4018/978-1-4666-5942-1.ch066::2

Eleni Dalara, Democritus University of Thrace, Greece10.4018/978-1-4666-5942-1.ch066::3

Anastasia Koufogazou, Democritus University of Thrace, Greece10.4018/978-1-4666-5942-1.ch066::4

Angeliki Papatziki, Democritus University of Thrace, Greece10.4018/978-1-4666-5942-1.ch066::5

Chapter 6710.4018/978-1-4666-5942-1.ch067

Virtual Hate Communities in the 21st Century...... 131210.4018/978-1-4666-5942-1.ch067

Glenn T. Tsunokai, Western Washington University, USA10.4018/978-1-4666-5942-1.ch067::1

Allison R. McGrath, Vanderbilt University, USA10.4018/978-1-4666-5942-1.ch067::2

Chapter 6810.4018/978-1-4666-5942-1.ch068

When the Virtual and the Real Clash Power and Politics in a Social Networking Community...... 133210.4018/978-1-4666-5942-1.ch068

Celia Romm Livermore, Wayne State University, USA10.4018/978-1-4666-5942-1.ch068::1 Chapter 6910.4018/978-1-4666-5942-1.ch069 From Town Hall to the Virtual Community: Engaging the Public with Web 2.0 and Social Media

Applications...... 134610.4018/978-1-4666-5942-1.ch069

Kathryn Kloby, Monmouth University, USA10.4018/978-1-4666-5942-1.ch069::1

Leila Sadeghi, Kean University, USA10.4018/978-1-4666-5942-1.ch069::2

Chapter 7010.4018/978-1-4666-5942-1.ch070 Users’ Involvement in the Innovation Process through Web 2.0: A Framework for Involvement

Analysis in a Brazilian Automotive Company...... 136310.4018/978-1-4666-5942-1.ch070

Sergio Ricardo Mazini, São Paulo State University, Brazil10.4018/978-1-4666-5942-1.ch070::1

José Alcides Gobbo Jr., São Paulo State University, Brazil10.4018/978-1-4666-5942-1.ch070::2

Section 610.4018/978-1-4666-5942-1.chs06

Managerial Impact10.4018/978-1-4666-5942-1.chs06 This section examines the Cyber Behavior of leaders and teams interacting in virtual environments for mutual gain. With the expansion of the Internet and pervasive networked communities, the ability of managers and leaders to supervise and direct their personnel has increased exponentially. Professionals in customer management, team building, and cybersecurity enterprises are constantly developing new tools to improve their abilities and productivity. This section’s 13 chapters examine the managerial impact of key topics in the field of Cyber Behav- ior.10.4018/978-1-4666-5942-1.chs06

Chapter 7110.4018/978-1-4666-5942-1.ch071

The Pedagogical Considerations in the Design of Virtual Worlds for Organization Learning...... 139010.4018/978-1-4666-5942-1.ch071

C. Candace Chou, University of St. Thomas, USA10.4018/978-1-4666-5942-1.ch071::1

Rama Kaye Hart, University of St. Thomas, USA10.4018/978-1-4666-5942-1.ch071::2

Chapter 7210.4018/978-1-4666-5942-1.ch072 Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization . of a Software Development Process...... 141010.4018/978-1-4666-5942-1.ch072

Neide Santos, State University of Rio de Janeiro, Brazil10.4018/978-1-4666-5942-1.ch072::1

Chapter 7310.4018/978-1-4666-5942-1.ch073

Meeting Them Halfway: Using Social Networking to Connect with Students...... 142710.4018/978-1-4666-5942-1.ch073

Jenna Ryan, Louisiana State University, USA10.4018/978-1-4666-5942-1.ch073::1

Chapter 7410.4018/978-1-4666-5942-1.ch074

The Web 2.0 Mandate for a Transition from Webmaster to Wiki Master...... 144110.4018/978-1-4666-5942-1.ch074

Roger W. McHaney, Kansas State University, USA10.4018/978-1-4666-5942-1.ch074::1

Chapter 7510.4018/978-1-4666-5942-1.ch075

US Cities and Social Networking: A Focus on City Websites and Mayors...... 146210.4018/978-1-4666-5942-1.ch075

Alana Northrop, California State University Fullerton, USA10.4018/978-1-4666-5942-1.ch075::1 Chapter 7610.4018/978-1-4666-5942-1.ch076

Improving CRM 2.0 through Collective Intelligence by Using CBIR Algorithms...... 148210.4018/978-1-4666-5942-1.ch076

Yuliana Perez-Gallardo, InstitutoTecnólogico de Orizaba, México10.4018/978-1-4666-5942-1.ch076::1

Giner Alor-Hernandez, InstitutoTecnólogico de Orizaba, México10.4018/978-1-4666-5942-1.ch076::2

Guillermo Cortes-Robles, InstitutoTecnólogico de Orizaba, México10.4018/978-1-4666-5942-1.ch076::3

Chapter 7710.4018/978-1-4666-5942-1.ch077 A Framework for Customer Knowledge Management based on Social Semantic Web: .

A Hotel Sector Approach...... 150310.4018/978-1-4666-5942-1.ch077

Marcirio Silveira Chaves, Universidade Atlântica, Portugal10.4018/978-1-4666-5942-1.ch077::1

Cássia Trojahn, INRIA & LIG, France10.4018/978-1-4666-5942-1.ch077::2

Cristiane Drebes Pedron, Instituto Superior de Economia e Gestão – ISEG, Portugal10.4018/978-1-4666-5942-1.ch077::3

Chapter 7810.4018/978-1-4666-5942-1.ch078

Exploiting Technological Potentialities for Collaborative New Product Development...... 152010.4018/978-1-4666-5942-1.ch078

Pasquale Del Vecchio, University of Salento, Italy10.4018/978-1-4666-5942-1.ch078::1

Valentina Ndou, University of Salento, Italy10.4018/978-1-4666-5942-1.ch078::2

Laura Schina, University of Salento, Italy10.4018/978-1-4666-5942-1.ch078::3

Chapter 7910.4018/978-1-4666-5942-1.ch079

Usability Impact Analysis of Collaborative Environments...... 153610.4018/978-1-4666-5942-1.ch079

R. Todd Stephens, AT&T, USA10.4018/978-1-4666-5942-1.ch079::1

Chapter 8010.4018/978-1-4666-5942-1.ch080

Capturing Tacit Knowledge within Business Simulation Games...... 155210.4018/978-1-4666-5942-1.ch080

Meira Levy, Shenkar College of Engineering and Design, Israel10.4018/978-1-4666-5942-1.ch080::1

Nava Pliskin, Ben-Gurion University of the Negev, Israel10.4018/978-1-4666-5942-1.ch080::2

Chapter 8110.4018/978-1-4666-5942-1.ch081 The Community Manager and Social Media Networks: The Case of Local Governments in .

Spain...... 156510.4018/978-1-4666-5942-1.ch081

Manuel Pedro Rodríguez Bolívar, University of Granada, Spain10.4018/978-1-4666-5942-1.ch081::1

Carmen Caba Pérez, University of Almería, Spain10.4018/978-1-4666-5942-1.ch081::2

Antonio Manuel López Hernández, University of Granada, Spain10.4018/978-1-4666-5942-1.ch081::3

Chapter 8210.4018/978-1-4666-5942-1.ch082

An Approach to Governance of CyberSecurity in South Africa...... 158310.4018/978-1-4666-5942-1.ch082

Joey Jansen van Vuuren, Council for Industrial and Scientific Research, South Africa10.4018/978-1-4666-5942-1.ch082::1

Louise Leenen, Council for Industrial and Scientific Research, South Africa10.4018/978-1-4666-5942-1.ch082::2

Jackie Phahlamohlaka, Council for Industrial and Scientific Research, South Africa10.4018/978-1-4666-5942-1.ch082::3

Jannie Zaaiman, University of Venda, South Africa10.4018/978-1-4666-5942-1.ch082::4 Volume IV

Chapter 8310.4018/978-1-4666-5942-1.ch083

Al-Qaeda on Web 2.0: Radicalization and Recruitment Strategies...... 159810.4018/978-1-4666-5942-1.ch083

Anne Gerdes, University of Southern Denmark, Denmark10.4018/978-1-4666-5942-1.ch083::1

Section 710.4018/978-1-4666-5942-1.chs07

Critical Issues10.4018/978-1-4666-5942-1.chs07 This section investigates the topic of Cyber Behavior with respect to the concerns and needs of users in online communities. As a relatively new and fast-growing technology, virtual environments are vulnerable to a number of concerns, both in terms of security and user interactions. This section examines some of these concerns in the areas of e-government, social networking, and business and finance, among others. In this section, 15 chapters explore some of the critical issues driving advances in Cyber Behavior.10.4018/978-1-4666-5942-1.chs07

Chapter 8410.4018/978-1-4666-5942-1.ch084 Model-Based Evaluation of the Impact of Attacks to the Telecommunication Service of the .

Electrical Grid...... 161710.4018/978-1-4666-5942-1.ch084

M. Beccuti, Università di Torino, Italy10.4018/978-1-4666-5942-1.ch084::1

S. Chiaradonna, ISTI – CNR, Italy10.4018/978-1-4666-5942-1.ch084::2

F. Di Giandomenico, ISTI – CNR, Italy10.4018/978-1-4666-5942-1.ch084::3

S. Donatelli, Università di Torino, Italy10.4018/978-1-4666-5942-1.ch084::4

Giovanna Dondossola, RSE S.p.A., Italy10.4018/978-1-4666-5942-1.ch084::5

G. Franceschinis, Università del Piemonte Orientale, Italy10.4018/978-1-4666-5942-1.ch084::6

Chapter 8510.4018/978-1-4666-5942-1.ch085

The Role of Web 2.0 in the Arab Spring...... 163910.4018/978-1-4666-5942-1.ch085

Robert A. Cropf, Saint Louis University, USA10.4018/978-1-4666-5942-1.ch085::1

Mamoun Benmamoun, Saint Louis University, USA10.4018/978-1-4666-5942-1.ch085::2

Morris Kalliny, Saint Louis University, USA10.4018/978-1-4666-5942-1.ch085::3

Chapter 8610.4018/978-1-4666-5942-1.ch086

The Use and Abuse of Digital Democracy: Case Study of Mybarackobama.com...... 166310.4018/978-1-4666-5942-1.ch086

Rachel Baarda, University of Ottawa, Canada10.4018/978-1-4666-5942-1.ch086::1

Rocci Luppicini, University of Ottawa, Canada10.4018/978-1-4666-5942-1.ch086::2

Chapter 8710.4018/978-1-4666-5942-1.ch087 Are ICT/Web 2.0 Tools Influencing Civic Engagement in Modern Democracies? An Exploratory

Analysis from India...... 168310.4018/978-1-4666-5942-1.ch087

Indu Nair, SCMS College of Technology and Management, India10.4018/978-1-4666-5942-1.ch087::1

Bardo Fraunholz, Deakin University, Australia10.4018/978-1-4666-5942-1.ch087::2

Chandana Unnithan, Deakin University, Australia10.4018/978-1-4666-5942-1.ch087::3 Chapter 8810.4018/978-1-4666-5942-1.ch088

Studying Web 2.0 Interactivity: A Research Framework and Two Case Studies...... 169910.4018/978-1-4666-5942-1.ch088

Peter Mechant, iMinds, Belgium & Ghent University, Belgium10.4018/978-1-4666-5942-1.ch088::1

Lieven De Marez, iMinds, Belgium & Ghent University, Belgium10.4018/978-1-4666-5942-1.ch088::2

Chapter 8910.4018/978-1-4666-5942-1.ch089

Empirical Study of Cyber Harassment among Social Networks...... 171710.4018/978-1-4666-5942-1.ch089

Joanne Kuzma, University of Worcester, UK10.4018/978-1-4666-5942-1.ch089::1

Chapter 9010.4018/978-1-4666-5942-1.ch090 A Study of the Predictive Relationship between Online Social Presence and ONLE .

Interaction...... 173110.4018/978-1-4666-5942-1.ch090

Chih-Hsiung Tu, Northern Arizona University, USA10.4018/978-1-4666-5942-1.ch090::1

Cherng-Jyh Yen, Old Dominion University, USA10.4018/978-1-4666-5942-1.ch090::2

J. Michael Blocher, Northern Arizona University, USA10.4018/978-1-4666-5942-1.ch090::3

Junn-Yih Chan, National Tsing Hua University, Taiwan10.4018/978-1-4666-5942-1.ch090::4

Chapter 9110.4018/978-1-4666-5942-1.ch091 The Role of Social Networking Sites for Language Learning in UK Higher Education: .

The Views of Learners and Practitioners...... 174510.4018/978-1-4666-5942-1.ch091

Billy Brick, Coventry University, UK10.4018/978-1-4666-5942-1.ch091::1

Chapter 9210.4018/978-1-4666-5942-1.ch092

Toward an Infrastructural Approach to Understanding Participation in Virtual Communities...... 176510.4018/978-1-4666-5942-1.ch092

Ben Li, University of Oulu, Finland10.4018/978-1-4666-5942-1.ch092::1

Chapter 9310.4018/978-1-4666-5942-1.ch093

An Examination of the Factors Influencing Consumers’ Visit of C2C Websites...... 178610.4018/978-1-4666-5942-1.ch093

Amira Trabelsi Zoghlami, Institut Supérieur de Gestion, Tunisia, & University of Tunis, Tunisia10.4018/978-1-4666-5942-1.ch093::1

Mourad Touzani, Rouen Business School, France10.4018/978-1-4666-5942-1.ch093::2

Chapter 9410.4018/978-1-4666-5942-1.ch094

Understanding Brand Implication and Engagement on Facebook...... 180610.4018/978-1-4666-5942-1.ch094

Marie Haikel-Elsabeh, University Paris X, France10.4018/978-1-4666-5942-1.ch094::1

Chapter 9510.4018/978-1-4666-5942-1.ch095

Virtual Communities in Marketing Processes: A Marketing Framework...... 182810.4018/978-1-4666-5942-1.ch095

Alessia D’Andrea, IRPPS-CNR, Italy10.4018/978-1-4666-5942-1.ch095::1

Fernando Ferri, IRPPS-CNR, Italy10.4018/978-1-4666-5942-1.ch095::2

Patrizia Grifoni, IRPPS-CNR, Italy10.4018/978-1-4666-5942-1.ch095::3

Chapter 9610.4018/978-1-4666-5942-1.ch096

Networked Knowledge Workers on the Web: An Examination of US Trends, 2008-2010...... 184310.4018/978-1-4666-5942-1.ch096

Toni Ferro, University of Washington, USA10.4018/978-1-4666-5942-1.ch096::1

Mark Zachry, University of Washington, USA10.4018/978-1-4666-5942-1.ch096::2 Chapter 9710.4018/978-1-4666-5942-1.ch097 Social Net/work(ing) on Facebook: An Analysis of Audiences, Producers, and Immaterial .

Laborers...... 186410.4018/978-1-4666-5942-1.ch097

Robert N. Spicer, Rutgers University, USA & DeSales University, USA10.4018/978-1-4666-5942-1.ch097::1

Chapter 9810.4018/978-1-4666-5942-1.ch098

Viewing Cybercommunities through the Lens of Modernity: The Case of Second Life...... 187910.4018/978-1-4666-5942-1.ch098

Victoria Wang, University of Portsmouth, UK10.4018/978-1-4666-5942-1.ch098::1

John V. Tucker, Swansea University, UK10.4018/978-1-4666-5942-1.ch098::2

Kevin Haines, Swansea University, UK10.4018/978-1-4666-5942-1.ch098::3

Section 810.4018/978-1-4666-5942-1.chs08

Emerging Trends10.4018/978-1-4666-5942-1.chs08 This section presents a detailed discussion of some of the most prominent topics being explored by researchers of Cyber Behavior. Presently, the digital world is expanding faster than public policy can enact new laws and social trends, so it is important for all users to stay informed of the latest developments to make the best decisions possible. Some of the advances covered in this section include considerations of privacy, security, law, and profes- sional collaboration. The final 12 chapters of this extensive four-volume reference conclude with a detailed look at emerging trends in the field of Cyber Behavior.10.4018/978-1-4666-5942-1.chs08

Chapter 9910.4018/978-1-4666-5942-1.ch099 Virtual Communities as Subaltern Public Spheres: A Theoretical Development and an .

Application to the Chinese Internet...... 189710.4018/978-1-4666-5942-1.ch099

Weiyu Zhang, National University of Singapore, Singapore10.4018/978-1-4666-5942-1.ch099::1

Chapter 10010.4018/978-1-4666-5942-1.ch100

Citizens Collaboration and Co-Creation in Public Service Delivery: The COCKPIT Project...... 191310.4018/978-1-4666-5942-1.ch100

Panagiotis Kokkinakos, National Technical University of Athens, Greece10.4018/978-1-4666-5942-1.ch100::1

Sotirios Koussouris, National Technical University of Athens, Greece10.4018/978-1-4666-5942-1.ch100::2

Dimitrios Panopoulos, National Technical University of Athens, Greece10.4018/978-1-4666-5942-1.ch100::3

Dimitrios Askounis, National Technical University of Athens, Greece10.4018/978-1-4666-5942-1.ch100::4

Antonis Ramfos, IntraSoft International, Luxembourg10.4018/978-1-4666-5942-1.ch100::5

Christos Georgousopoulos, IntraSoft International, Luxembourg10.4018/978-1-4666-5942-1.ch100::6

Erik Wittern, Karlsruhe Institute of Technology, Germany10.4018/978-1-4666-5942-1.ch100::7

Chapter 10110.4018/978-1-4666-5942-1.ch101

Conducting Research in the Cloud...... 193210.4018/978-1-4666-5942-1.ch101

Bay Arinze, Drexel University, USA10.4018/978-1-4666-5942-1.ch101::1

Cheickna Sylla, New Jersey Institute of Technology, USA10.4018/978-1-4666-5942-1.ch101::2 Chapter 10210.4018/978-1-4666-5942-1.ch102

Child Security in Cyberspace through Moral Cognition...... 194610.4018/978-1-4666-5942-1.ch102

Satya Prakash, Indian Institute of Information Technology, India10.4018/978-1-4666-5942-1.ch102::1

Abhishek Vaish, Indian Institute of Information Technology, India10.4018/978-1-4666-5942-1.ch102::2

Natalie Coul, University of Abertay Dundee, UK10.4018/978-1-4666-5942-1.ch102::3

G. Kumar Saravana, Indian Institute of Information Technology, India10.4018/978-1-4666-5942-1.ch102::4

T. N. Srinidhi, Indian Institute of Information Technology, India10.4018/978-1-4666-5942-1.ch102::5

Jayaprasad Botsa, Indian Institute of Information Technology, India10.4018/978-1-4666-5942-1.ch102::6

Chapter 10310.4018/978-1-4666-5942-1.ch103 A Systemic Approach to Online Sharing Motivations: A Cross-Disciplinary Synthesis of .

Rhetorical Analysis and Gift Research...... 195910.4018/978-1-4666-5942-1.ch103

Jörgen Skågeby, Stockholm University, Sweden10.4018/978-1-4666-5942-1.ch103::1

Chapter 10410.4018/978-1-4666-5942-1.ch104

The “Right to be Forgotten” in the Era of Social Media and Cloud Computing...... 197510.4018/978-1-4666-5942-1.ch104

Maria Giannakaki, Karageorgiou and Associates, Greece10.4018/978-1-4666-5942-1.ch104::1

Chapter 10510.4018/978-1-4666-5942-1.ch105

Law and Technology at Crossroads in Cyberspace: Where Do We Go From Here?...... 199010.4018/978-1-4666-5942-1.ch105

Anteneh Ayanso, Brock University, Canada10.4018/978-1-4666-5942-1.ch105::1

Tejaswini Herath, Brock University, Canada10.4018/978-1-4666-5942-1.ch105::2

Chapter 10610.4018/978-1-4666-5942-1.ch106 Motivating Cybersecurity: Assessing the Status of Critical Infrastructure as an Object of Cyber

Threats...... 201110.4018/978-1-4666-5942-1.ch106

Sean Lawson, University of Utah, USA10.4018/978-1-4666-5942-1.ch106::1

Chapter 10710.4018/978-1-4666-5942-1.ch107 Advancing Cyber Resilience Analysis with Performance-Based Metrics from Infrastructure

Assessments...... 203310.4018/978-1-4666-5942-1.ch107

Eric D. Vugrin, Sandia National Laboratories, USA10.4018/978-1-4666-5942-1.ch107::1

Jennifer Turgeon, Sandia National Laboratories, USA10.4018/978-1-4666-5942-1.ch107::2

Chapter 10810.4018/978-1-4666-5942-1.ch108

Abstract Service for Cyber Physical Service Composition...... 205610.4018/978-1-4666-5942-1.ch108

Yajing Zhao, University of Texas at Dallas, USA10.4018/978-1-4666-5942-1.ch108::1

Jing Dong, University of Texas at Dallas, USA10.4018/978-1-4666-5942-1.ch108::2

Jian Huang, University of Texas at Dallas, USA10.4018/978-1-4666-5942-1.ch108::3

Yansheng Zhang, University of Texas at Dallas, USA10.4018/978-1-4666-5942-1.ch108::4

I-Ling Yen, University of Texas at Dallas, USA10.4018/978-1-4666-5942-1.ch108::5

Farokh Bastani, University of Texas at Dallas, USA10.4018/978-1-4666-5942-1.ch108::6 Chapter 10910.4018/978-1-4666-5942-1.ch109 Threats to the Critical Information Infrastructure Protection (CIIP) Posed by Modern .

Terrorism...... 207710.4018/978-1-4666-5942-1.ch109

Metodi Hadji-Janev, International Relations and International Security Law, Republic of Macedonia 10.4018/978-1-4666-5942-1.ch109::1

Chapter 11010.4018/978-1-4666-5942-1.ch110 Using Hybrid Attack Graphs to Model and Analyze Attacks against the Critical Information

Infrastructure...... 209810.4018/978-1-4666-5942-1.ch110

Peter J. Hawrylak, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch110::1

Chris Hartney, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch110::2

Mauricio Papa, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch110::3

John Hale, The University of Tulsa, USA10.4018/978-1-4666-5942-1.ch110::4

Index10.4018/978-1-4666-5942-1.chidx...... xxxiii

Table of Contents