Turn bright ideas into brilliant apps Table of contents

Why Power Apps? How it all works

• Build apps faster, easier, smarter • Take your apps to the next level • Scale with confidence • One platform, unlimited innovation Next steps

Budget constraints Time and resource Rising customer Paper processes New digital constraints expectations business models

IT/business Limited agility Need for Technical skills Security and partnership differentiation shortages compliance risks Accelerate App Modernization

500 million new apps will be built in the next 5 years – more than all apps built in the last 40 years!1

Demand for mobile apps is growing 5x faster than IT departments can deliver 2

Over 85% of organizations struggle to analyze unstructured data4

86% of organizations struggle to find technical talent3

of enterprise application development will % 65 be in the low-code category by 2024

1. , FY19 Q4 earnings call – Jul 2019 2. Gartner, How to Deliver Enterprise Mobile Apps Faster – 2017 3. Indeed.com Survey 4. IDG: Big Data Survey 2017 Get to better solutions faster Make better use of resources Optimize existing investments Meet business Reduce your Seamless app Effortless integration demand faster costs development and extensibility

Accelerate frontends and Get 74% reduction in app Improve security posture Extend apps with the ultimate business process development development costs and manage application flexibility powered by best-in- lifecycle seamlessly class Azure services MEET DEMAND FASTER

• Build apps faster with drag and drop visual designer • Add rich functionalities with pre-built UX and point-and-click AI • Deploy across multiple platforms with a single click REDUCE YOUR COSTS Get

• Save time with out of box solutions for common app scenarios • Offload application maintenance • Extend ERP systems at low cost

*Results are for a composite organization based on interviewed customers. The Total Economic Impact of Power Apps commissioned study conducted by Forrester Consulting, March 2020. SEAMLESS APP MANAGEMENT Improve security and application lifecycle management

DevOps on Azure Access control Automate common build and deployment tasks across teams with familiar tools. Deliver Build

Integrate Test Password protection Governance tools Azure Key Vault helps you manage and maintain your Center of Excellence toolkit application secrets easily. provides guardrails for promoting standards and maintaining governance. EFFORTLESS INTEGRATION AND EXTENSIBILITY

• Integrate with what you have using out of box connectors • Extend apps easily using native integration with • Harness the power of Azure for ultimate scale and resilience Common scenarios

Web and mobile LOB system Custom business frontends extension processes

Citizen devs participate directly Coders do the “hard parts,” from data development to shorten cycles integration to custom UX controls

BUSINESS DEVELOPERS Low code is a team sport Citizens register their apps Coders manage source control and participate in training and app lifecycles

IT governs citizen activity IT grants access to resources for and nurtures the community IT more advanced developers How it all works Microsoft Power Platform The low-code platform that spans Office 365, Azure, Dynamics 365, and standalone applications

Innovation anywhere. Unlocks value everywhere.

Power BI Power Apps Power Automate Power Virtual Agents Business analytics Application development Process automation Intelligent virtual agents

Data connectors AI Builder Dataverse Microsoft Power Platform Microsoft Power Platform One low-code platform that spans , Dynamics 365, Azure and standalone applications

Power BI Power Apps Power Automate Power Virtual Agents Business analytics Application development Workflow automation Intelligent virtual agents

Dataverse Data AI Builder connectors • Make sense of your data with ease, and drive quick and confident decisions across your organization • Reduce the amount of time spent in data prep and spend more time getting answers with AI-driven insights • Remove the complexity of managing multiple analytics solutions with a single, unified platform that gives every employee access to insights MicrosoftMicrosoft PowerPower Platform Platform Microsoft Power Platform One low-code platform that spans Microsoft 365, Dynamics 365, Azure and standalone applications

Power BI Power Apps Power Automate Power Virtual Agents Business analytics Application development Workflow automation Intelligent virtual agents

Dataverse Data AI Builder connectors Build apps for web and mobile with Power Apps

• Easily build web & mobile apps with a fill featured low-code/no-code development experience • Empower business users to solve their own problems and easily share apps while maintaining security & governance • Pro developer extensibility enables a “no limits” platform that spans business users to professional developers Microsoft Power Platform Microsoft Power Platform One low-code platform that spans Microsoft 365, Dynamics 365, Azure and standalone applications

Power BI Power Apps Power Automate Power Virtual Agents Business analytics Application development Workflow automation Intelligent virtual agents

Dataverse Data AI Builder connectors Automate and integrate business processes with Power Automate

• Model business processes and automate workflows and your apps and services • Deep and broad, from simple individual automation to advanced org scenarios with branches, loops, and more • Trigger actions, grant approvals, and get notifications right where you work Microsoft Power Platform Microsoft Power Platform One low-code platform that spans Microsoft 365, Dynamics 365, Azure and standalone applications

Power BI Power Apps Power Automate Power Virtual Agents Business analytics Application development Workflow automation Intelligent virtual agents

Dataverse Data AI Builder connectors Build Intelligent no code chatbots with Power Virtual Agents

• Empower your subject matter experts to easily create powerful bots using a guided, no-code graphical interface • Engage with customers and employees conversationally • Point PVA to your website, and our AI will automatically build topics to get started with • Connect to your backend systems using hundreds of connectors that come with Power Platform Cloud and on-premises connectivity

Built-in connectivity to 350+ cloud services, content services, databases, , etc.

Seamless hybrid connectivity to on-premises systems via the on-premises data gateway

Develop and register custom connectors as a building block for citizen developers

Break down data silos by using multiple data sources in a single application Integrated low-code platform

Automate your app Drive business process with an app

Power Automate Power Apps

Microsoft Automate response Dataverse Act on data during analysis to metrics

Analyze data to find places Analyze the data exhaust to automate from apps

Power BI Why use Microsoft Dataverse

Microsoft Dataverse easily structures a variety of data and business logic to support interconnected applications and processes in a secure and compliant manner Microsoft Dataverse Securely store and mange business data

Event to Event Hub

Relational databases

Event to Service Bus

Catalog Files and and discovery blobs

Log files Event to webhook Jobs Modelling Reporting

Semi-structured Business data Calculated & Rules Rollup fields Export to SQL Mobile Authentication Offline Search and Duplicate Data Find data Detection validation Authorization Plugins Export to Lake Common Data Data lake Model Auditing Workflows Cross-platform

▪ Publish instantly to iOS, Android, Windows, and the web ▪ Sharing apps is like sharing documents ▪ Manage across environments Build business apps faster, easier

Take your apps to the next level

Scale with confidence

One platform, unlimited innovation Customer Stories & Case Studies

https://powerapps.microsoft.com/customer-stories/ https://powerapps.microsoft.com/blog/category/case-studies/ Customer Momentum with Power Apps

Retail and Consumer Goods

Discrete Manufacturing

Government, Education, and Nonprofit

Healthcare

Banking and Financial Services

Professional Services

Travel and Transport

Energy Bank transforming their customer journey through quality in store experiences Differentiated themselves in financial services with Power Apps and increased customer loyalty scores

• R/W data from Dynamics 365 & Azure functions • Several reports for analysis on wait times and • Runs on tablet devices

MWelcome Greeter Power BI report App library

Dynamics integration Azure functions Triggers SMS delivery Sales data integrated from Used to calculate wait times Dynamics to SQL

Solution architecture. The app uses Dynamics 365 Customer Engagement for storing information about queued customers (linked to Contact entity), employee shift patterns (linked to System Users). An Azure Function is used to read this information every minute and simulate the customer handling according to preset rules. The output is the estimated current wait time as well as a per-customer forecast on when each person waiting will be served. A PowerApps Canvas app maintains the queue and service representative availability data, enabling actions such as matching customer with a service representative, and presenting the wait time forecast for any new customer walking into the store G&J Pepsi’s digital transformation with Power Apps Improved the execution of their bottling operation and store audit process

AI Builder Store Audit app Supporting flows Power BI reports Object detection models

Microsoft Dataverse Power Apps Portal

Solution architecture. Using Microsoft Power Apps to build mobile apps that speed up in-store audits including AI Build for object detection; Microsoft Power BI to visualize aggregate data generated from the apps and generate rich insights on their competition; and Microsoft Flow to automate several backend processes, including managing approvals and sending important notifications and alerts Trugreen Swedish Health Services

Swedish need to track and gain visibility over critical resources like available beds and scarce supplies like ventilators and masks.

Check it at: https://docs.microsoft.com/en- us/powerapps/sample- apps/emergency-response/overview Inspiring innovation, maintaining control Toyota has created a center of excellence to manage development of more than 400 apps Demo

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