PRODEFIS CLIENTS Long-term Relationships

Air Hong Kong, Hong Kong Allegiant, USA PRODEFIS Austrian , CAP Babcock Scandinavian AirAmbulance, Norway Airlines, Airways, Hong Kong , Hong Kong , , Austria , Germany Jet Time, Denmark Jetstar Airways, Australia , Singapore , Germany , Germany Lufthansa CityLine, Germany Lufthansa Aviation Training, Germany Norwegian Air Argentina, Argentina PRODEFIS CAP Norwegian Air International, Ireland The System for Arrangement of Crew Norwegian Air UK, United Kingdom Norwegian , Norway Accommodation & Travel , Turkey SAS , Sweden Key Benefits SunExpress Deutschland, Germany Highest Level of Automation SWISS, TUI Belgium, Belgium Designed for Integration with Crew Scheduling Systems TUI Airways, United Kingdom Automated Communication with Hotels & Transport Companies TUI Airlines Nederland, The Netherlands Contract and Contingent Management TUIfly, Germany TUIfly Nordic, Sweden Sustained Reduction of Cost Widerøes Flyveselskap, Norway An operating a global network, New Zealand prodefis gmbh +49 30 6098 4340 [email protected] © prodefis gmbh. All rights reserved. www.prodefis.de

PRODEFIS CAP Arrangement of Crew Accommodation & Travel

CAP is a highly automated crew travel • Automatic booking / cancellation and tracking management system. The System offers complete of accommodation and positioning support in arrangement of crew accommodation • Automatic communication with hotels and and positioning and in management of respective transport companies via e-mail, fax, SITA etc. suppliers. After the planning is done, the actual work begins. Highest Level of Automation Appropriate hotels and transport companies need to be chosen and bookings and cancellations must One of the key features of CAP is its high level of be made and tracked. automation. CAP enables the automation of the The underlying activities are very complex, following activities: cross-departmental and often require the same • Identification of the accommodation and data to be managed more than once. Moreover, positioning demands based on planning data there may be internal and external communica- • Selection of appropriate hotels and transport tions that are prone to error. companies while taking into account contingents, Different colours used for different status of bookings prices and airline-specific guidelines Overview • Bookings and cancellations through different communication channels CAP can support you by offering: Features • Automatic identification, reservation, booking and • Notifying hotels and transport companies of any cancellation of accommodation and positioning • Comprehensive reporting change in the planning process, including related Following list is a subset of available features: demands based on: • Complete process support for the departments bookings and cancellations • Worldwide, easy and secure access over Internet ̵ Planning data involved • Generating and sending reports to interested ̵ Hotels ̵ Changes in the crew schedule • A role-based access control to enable internal and external parties ̵ Taxi and bus companies (incl. day of operation) cross-departmental usage The high level of automation reduces costs and ̵ Car rentals ̵ Airline-specific guidelines • Management of contracts, contingents and increases efficiency. ̵ Railway companies (onsite priority, prices, contingents etc.) prices of hotels and transport companies ̵ Airlines • Support of different communication channels, such as: • The following data can be maintained (among others): ̵ E-mail ̵ Contracts ̵ SITA ̵ Prices ̵ Fax ̵ Contingents ̵ Business partners' booking systems ̵ Means of communication ̵ Other channels ̵ Languages and currencies • Support of invoice reconciliation ̵ And much more • Extensive, automated reporting to external and internal business partners • Multilingual user interface and communication with business partners • Role-based access control [email protected] • Innovative and efficient desktop www.prodefis.de

PRODEFIS PRODUCTS FLEXIBLE DELIVERY MODELS Innovative Systems Created in Partnership License and Secure prodefis Cloud (SaaS) with Airlines for Airlines prodefis offers two delivery models. The following table compares the License with the Secure prodefis Cloud (Software as a Service) Model. It is intended to be used as a basis for decision-making together with the prodefis offers integrated software products for the aviation industry. All prodefis products optimize processes, requirements of your organization. increase productivity and reduce costs and workload. Each product can be tailored to your requirements and integrated with existing systems. prodefis products meet the requirements of small and big organizations as well as of low-cost carriers and network airlines. For more detailed information please visit our website www.prodefis.de. License prodefis Cloud

Products Besides PRODEFIS CAP Upfront capital expenditure  “higher” might be relevant for tax reasons System for Training Scheduling, Qualification Management  “lower” converts capital item into expense item PRODEFIS and Resource Management Total cost of ownership is ... higher lower COURSE COURSE fully supports processes of training planning and operations. It can be used by all parties involved in training management, and it allows for seamless inte- Managers control budgets, but not resources of IT department gration with other systems.  software decision depends on IT department  software decision can be made independent of IT department Training and Performance Monitoring System PRODEFIS EBT, ATQP, AQP Initial set-up/time-to-market/time-to-value TPMS TPMS covers all training-related activities for training managers, instructors/  “short to long”, depends on the airline examiners and trainees while streamlining the coordination and communication  “very short to short”, depends on the airline with the planning and scheduling teams. TPMS is also an all-in-one IT solution for airlines applying EBT, ATQP, AQP. Airline has control over release changes

(independent of other customers) TSystem for Electronic Personnel Files & Employee PRODEFIS Self-Service for Airlines Minimum business and IT resource requirements for release changes E-File E-FILE enables electronic storing of all employee-related documents and linking Software is always up-to-date them to the respective electronic records in the system. The self-service features allow employees to maintain all kinds of personal data and to upload supporting Effort/cost of trial operation are ... higher lower documentation while simultaneously reducing office staff workload.

Responsibility for IT infrastructure is with ... airline prodefis Learning Management System PRODEFIS LMS is a web-based e-learning system delivering training lessons and exams, elec- Full integration with airline’s operations or back office systems LMS tronically, to each of your employees. Offline usage

(e.g. grading on line checks while disconnected from Internet) Airline Information System for Airlines and PRODEFIS their Business Partners Move from one model to another Comparison table for prodefis software delivery models AIS The web-based AIS provides secure access to real-time operational airline data as (e.g. from Hybrid SaaS Model to License Model) well as to historical and planning data. Setting up test environments parallel to regular environment

Maximum control over own data

Comparison table for prodefis software delivery models