Maia L. Jacobs

Postdoctoral Fellow Center for Research on Computation and Society Harvard University 29 Oxford St, Cambridge, MA 02138 [email protected] | maiajacobs.com | (414)899-8222

Research Interests I design and evaluate systems that conform to individuals’ evolving information needs in order to support complex information tasks. I study how personalized and adaptive systems may facilitate chronic disease management and address health disparities. I also use user-centered design to address usability, safety, and ethical issues when implementing machine learning insights into clinical workflows. Education 2018-Present Harvard University, Cambridge, MA. Postdoctoral Fellow, Center for Research on Computation and Society 2012–2017 Georgia Institute of Technology, Atlanta, GA. PhD, Human Centered Computing, College of Computing Advisor: Elizabeth Mynatt Thesis: Personalized Mobile Tools to Support the Cancer Trajectory 2005–2010 University of Wisconsin-Madison, Madison, WI. Bachelor of Science, Industrial and Systems Engineering; GPA: 3.7/4.0 Honors and Awards 2019 iSchools Doctoral Dissertation Award 2019 Georgia Institute of Technology College of Computing Dissertation Award 2019 Harvard Data Science Initiative Postdoctoral Fellow Research Fund Award 2016 Georgia Tech Foley Scholar Award 2014 Best Paper Honorable Mention (top 5% of submissions), CHI 2014 2014 1st Place for Community Impact, Georgia Tech Convergence Innovation Competition 2014 National Science Foundation Graduate Research Fellowship, Honorable Mention Publications Refereed Jacobs, M., Gheihman, G., Gajos, K., Gupta, A. “I think we know more than our Journal Articles doctors”: How Primary Caregivers Manage Care Teams with Limited Disease-related Expertise. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 159 (November 2019). Jacobs, M., Jeremy Johnson, Mynatt, E.D. MyPath: Investigating Breast Cancer Patients’ Use of Personalized Health Information. Proc. ACM Hum.-Comput. Interact. 2, CSCW, Article 78 (November 2018). Connelly, K., Mayora, O., Favela, J., Jacobs, M., Matic, A., Nugent, C., Wagner, S. The Future of Pervasive Health. IEEE Pervasive Computing, 16(1): 16-20. 2017.

29 Oxford St. – Cambridge, MA – 02138 Æ (414) 899 8222 • Q [email protected] • Œ www.maiajacobs.com Jacobs, M., Clawson, J., Mynatt, E.D. “Articulating a Patient-Centered Design Space for Cancer Journeys,” EAI Endorsed Transactions on Pervasive Health and Technology. 3(9): e5. 2017. Refereed Jacobs, M., Hopkins, J., Mumber, M., Mynatt, E. “Usability Evaluation of an Adap- Conference tive Information Recommendation System for Breast Cancer Patients,” AMIA Annual Proceedings Symposium Proceedings. Vol. 2019. American Medical Informatics Association, 2019. Jacobs, M., Cramer, H., Barkhuus, L. “Caring About Sharing: Couples’ Practices in Single User Device Access,” ACM conference on Supporting Groupwork (Group 2016). Sanibel Island, Florida. 13-16 Nov 2016. (30% acceptance rate). Jacobs, M., Clawson, J., Mynatt, E.D. “A Cancer Journey Framework: Guiding the Design of Holistic Health Technology,” 10th EAI International Conference on Pervasive Computing Technologies for Healthcare (Pervasive Health 2016). Cancun, Mexico. 16-19 May 2016. (35% acceptance rate). Jacobs, M., Clawson, J., Mynatt, E.D. “Lessons Learned From a Yearlong Deployment of Customizable Breast Cancer Tablet Computers,” Proceedings of the ACM conference on Wireless Health. Bethesda, MD. 14-16 Oct 2015. (33% acceptance rate). Cramer, H. Jacobs, M., “Couples’ Communication Channels: What, When & Why?” Proceedings of the ACM conference on Human Factors in Computing Systems (CHI 2015). Seoul, Korea. 18-23 Apr 2015. (23% acceptance rate). Jacobs, M., Clawson, J., Mynatt, E.D. “Comparing Health Information Sharing Prefer- ences of Cancer Patients, Doctors, and Navigators,” Proceedings of the ACM conference on Computer Supported Cooperative Work (CSCW 2015). Vancouver, BC, Canada. 14-18 Mar 2015. (28% acceptance rate). Khanipour Roshan, P., Jacobs, M., Dye, M., and DiSalvo, B. “Exploring How Parents in Economically Depressed Communities Access Learning Resources,” ACM conference on Supporting Groupwork (Group 2014). Sanibel Island, Florida. 9-12 Nov 2014. (33% acceptance rate). Jacobs, M., Clawson, J., Mynatt, E.D. “My Journey Compass: A Preliminary Investi- gation of a Mobile Tool for Cancer Patients,” Proceedings of the ACM conference on Human Factors in Computing Systems (CHI 2014). Toronto, Canada. 26 Apr – 1 May 2014. (22% acceptance rate). Best paper honorable mention. Jacobs, M., Clawson, J., Mynatt, E.D. “Cancer Navigation: Opportunities and Chal- lenges for Facilitating the Breast Cancer Journey,” Proceedings of the ACM conference on Computer Supported Cooperative Work (CSCW 2014). Baltimore, MD. 15-19 Feb 2014. (27% acceptance rate). Book Chapters Jacobs, M. and Mynatt, E.D. "Design Principles for Supporting Patient-Centered Journeys." Designing Healthcare That Works. 2017. 19-38. Workshop Pater, J., Badillo-Urquiola, K., Wisinewski, P., LaLone, N., Jacobs, M. "GROUP4Good: Proposals Exploring positive impacts of GROUP research." In Companion of the 2020 ACM Conference on Supporting Group Work (GROUP). ACM. 2020. Maestre, J.F., Eikey, E.V., Warner, M., Yarosh, S., Pater, J., Jacobs, M., Marcu, G. and Shih, P.C. Conducting Research with Stigmatized Populations: Practices, Challenges, and Lessons Learned. In Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 385-392). ACM. 2018.

29 Oxford St. – Cambridge, MA – 02138 Æ (414) 899 8222 • Q [email protected] • Œ www.maiajacobs.com Workshop Jacobs, M., Pradier, M.F., Mynatt, E.D., Perlis, R.H., Doshi-Velez, F., Gajos, K.Z. Papers "Integrating AI Recommendations into the Pharmacologic Management of Major Depres- sive Disorder." CSCW 2019 Workshop on Identifying Challenges and Opportunities in Human–AI Collaboration in Healthcare. Austin, TX. 2019. Jacobs, M. "Ethical issues in social computing research: Considering the case of chronic disease disclosures on social media." iConference 2019 Workshop on Conceptualizing the Future of Information Privacy Research. College Park, MD. 2019. Jacobs, M. "Confronting Health Stigma in Rural Communities." CSCW 2018 Workshop on Conducting Research with Stigmatized Populations: Practices, Challenges and Lessons Learned. Jersey City, NJ. 2018. Jacobs, M. "Personalized, adaptive health information to support health management in a rural setting." CCC and SBM Workshop on Sociotechnical Interventions for Health Disparity Reduction New Orleans, LA. 2018. Jacobs, M., Mynatt, E.D. “Usability Assessment of a Personalized and Adaptive Health Tool.” CHI 2017 Workshop on Interactive Systems in Healthcare (WISH 2017). San Jose, CA. 2017. Macleod, H., Jacobs, M., Siek, K., Connelly, K., Mynatt, E.D. “Ethical Considerations in Pervasive Health Research,” Pervasive Health 2016 Workshop on the Future of Pervasive Health. Cancun, Mexico. 16 May 2016. Jacobs, M., Clawson, J., Mynatt, E.D. “Research Highlight: Lessons Learned From a Yearlong Deployment of Customizable Breast Cancer Tablet Computers.” CHI 2016 Workshop on Interactive Systems in Healthcare (WISH 2016). San Jose, CA. 2016. Jacobs, M., Clawson, J., and Mynatt, E. “Examining Proactive Health through a Health Journey Lens,” CSCW 2015 Workshop on Moving Beyond e-Health and the Quantified Self. Vancouver, Canada, 2015. Clawson, J., Jacobs, M., and Mynatt, E. “Transitioning through Cancer: Supporting the Cancer Journey from Diagnosis to Survivorship,” CHI 2014 Workshop on Designing Technology for Major Life Events. Toronto, Canada. 2014. Jacobs M., Clawson, J., Mynatt, E.D “Perceptions of Breast Cancer Navigation from Survivors and Oncologists,” AMIA 2013 Workshop on Interactive Systems in Healthcare (WISH 2013). Washington, DC. 16 Nov 2013.

Doctoral Jacobs, Maia. "Designing Personalized Technology to Augment Patient-Centered Care." Consortia Adjunct Proceedings of the 2015 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2015 ACM International Symposium on Wearable Computers. Osaka, Japan. 2015. Jacobs, Maia. "Creating Adaptive Technology to Improve Patient Centered Care." Amer- ican Medical Informatics Association (AMIA 2014) Doctoral Consortium. Washington, DC. 2014.

Research Jacobs, M., Clawson, J., Mynatt, E.D. “Cancer Compass: Examining Personal Health Posters Record Usage Among Breast Cancer Survivors,” 7th EAI International Conference on Pervasive Computing Technologies for Healthcare (Pervasive Health 2013). Venice, Italy. 5-8 May 2013. (30% acceptance rate)

29 Oxford St. – Cambridge, MA – 02138 Æ (414) 899 8222 • Q [email protected] • Œ www.maiajacobs.com Invited Talks 2019 Center for Research on Computation and Society, Harvard University How Adaptive Technologies are Changing Chronic Disease Care Conscious Harvard Initiative, Harvard University Using Qualitative Data Analysis to Identify Issues of Diversity and Inclusion Foundations of Biomedical Informeatics Course, Harvard Medical School Human-Computer Interaction and Design Design of Useful and Usable Interactive Systems Course, Harvard University Qualitative methods: Data collection and Analysis 2018 Personal Health Informatics Seminar, Northeastern University Can Personalized and Adaptive Tools Change Patients’ Health Management Behaviors? Technology for Equitable & Accessible Medicine Seminar, Harvard University Personalized Tools to Support Illness Trajectories 2017 GVU Center Brown Bag, Georgia Institute of Technology Personalized Mobile Tools to Support Chronic Health Journeys 2016 NIH/NCI HCIRB Grantee Cyber-Seminar Series Mynatt and Jacobs; Creating interactive models of healthcare journeys to improve patient-centered care and patient engagement. Workshop on Interactive Systems in Healthcare 2016 Lessons Learned From a Yearlong Deployment of Customizable Breast Cancer Tablet Computers 2013 Healthcare Information and Management Systems Society Conference Panel: Patient Engagement User Interface Design Course, Georgia Institute of Technology HCI Methods for Designing Health Technologies Other Research Activities Doctoral ACM International Joint Conference on Pervasive and Ubiquitous Computing (UbiComp) Consortia Doctoral School. Osaka, Japan, 2015. American Medical Informatics Association (AMIA) Doctoral Consortium. Washington DC, 2014.

Workshops CSST Summer Research Institute, Rutgers University, 2019 Workshop on Conceptualizing the Future of Information Privacy Research, iConference 2019 Workshop on Conducting Research with Stigmatized Populations: Practices, Challenges and Lessons Learned, CSCW 2018 CCC and SBM Workshop on Sociotechnical Interventions for Health Disparity Reduction Rising Stars in EECS, Stanford University, 2017 Workshop on Interactive Systems in Healthcare, CHI 2016-2017 Workshop on the Future of Pervasive Health, Pervasive Health 2016 Workshop on Interactive Systems in Healthcare, AMIA 2012-2014 Workshop on Designing Technology for Major Life Events, CHI 2014

29 Oxford St. – Cambridge, MA – 02138 Æ (414) 899 8222 • Q [email protected] • Œ www.maiajacobs.com Teaching Summer 2015 User Interface Design (undergraduate, 35 students), College of Computing, Georgia Tech. Instructor on Record. Spring 2015 Issues in Human-Centered Computing (graduate, 12 students), College of Computing, Georgia Tech. Teaching Assistant for Dr. Elizabeth Mynatt. Summer 2013 User Interface Design (undergraduate, 27 students), College of Computing, Georgia Tech. Teaching Assistant and Guest Lecturer for Matthew Bonner. Industry Experience Summer 2014 Yahoo, Sunnyvale, CA Research Intern (mentor: Henriette Cramer) Explored attitudes and behaviors of collocated couples in the context of sharing and coordination of couples’ shared accounts and technologies.

September Accenture, Chicago, IL 2010–June User Experience Specialist 2012 Team manager responsible for user experience deliverables, including: future state requirements for contract setup application, high fidelity prototypes, usability analysis. Service Program Pervasive Health 2020 Committees CHI 2019 CHI 2017 Late Breaking Work Reviewing AMIA; CHI; CSCW; IMWUT; JAMA; JAMIA Mentoring M.S. Students Aditi Dhar, M.S. Human-Computer Interaction, Georgia Tech (Class of 2017) Florian Foerster, M.S. Human-Computer Interaction, Georgia Tech (Class of 2015) B.S. Students Rahul Singh, B.S. Computer Science, Georgia Tech (Class of 2015) Will Finigan, B.S. Computer Science, Harvard University (Class of 2021) Rachel Hong, B.S. Computer Science, Harvard University (Class of 2021) Jeffrey He, B.S. Computer Science, Harvard University (Class of 2020) Selected Media Coverage A.I. App Knows Just What Cancer Patients Need John Toon Futurity, February 2019 Georgia Tech develops MyPath app to help cancer patients with artificial intel- ligence Nathan Eddy Healthcare IT News, February 2019 Georgia Tech and Verizon Partner to Improve Breast Cancer Patient Experience Alyson Powell Georgia Tech Research Horizons, March 2017

29 Oxford St. – Cambridge, MA – 02138 Æ (414) 899 8222 • Q [email protected] • Œ www.maiajacobs.com Health in your Pocket: Can a mobile phone make healthcare more fair? Nuala Moran Sciencebusiness.net, February 2017 Here’s how smartphones are helping diagnose and treat diseases The Economic Times, February 2017 Smartphones are revolutionizing medicine Jean-Louis Santini Phys.org, February 2017 Smartphones to become pocket doctors after scientists discover camera flash and microphone can be used to diagnose illness Sarah Knapton The Telegraph, February 2017 Improving Cancer-Related Outcomes with Connected Health: A Report to the President of the United States from the President’s Cancer Panel President’s Cancer Panel, November 2016 Healthcare is Finding Plenty of Uses for Tablets mHealth Intelligence, February 2016 Chasing ’The Cure’: IT inspires new approaches to cancer treatment and care Bernie Monegain Healthcare IT News, February 2015 1 in 5 Women Sexually Assaulted on College Campuses | Find out Your School’s Stats Ryan Waller Hypepotamus, October 2014 Doctors may advise: ’take your tablet to a consultation’ Sarah Murray Financial Times, September 2014 Health care in your hand: MyJourney Compass program puts cancer patients in control of their care Alan Riquelmy Rome News-Tribune, August 2013

29 Oxford St. – Cambridge, MA – 02138 Æ (414) 899 8222 • Q [email protected] • Œ www.maiajacobs.com