MCD) and the Mlas in the State Assembly Sessions (January 2014 to December 2017
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WHITE PAPER Report on Civic Issues Registered by Citizens And Deliberations by Municipal Councillors in Delhi (MCD) and the MLAs in the State Assembly sessions (January 2014 to December 2017) June 2018 DELHI CIVIC ISSUES WHITE PAPER 1 Table of Contents I. Foreword ........................................................................................................................................................... 4 II. Acknowledgment .............................................................................................................................................. 6 III. Source of Data ............................................................................................................................................... 7 IV. Overall Civic complaints filed in MCD, DJB & Deliberation by Councillors in Ward Committees & MLAs in Assembly ................................................................................................................................................................... 9 Table 1: Zone-wise Civic complaints ......................................................................................................................... 9 Table 2: Civic Issue wise complaints and deliberations by Councillors in Ward Committees and MLAs in Assembly in Municipal Corporations of Delhi and Delhi NCT ................................................................................ 10 Table 3: Sub-Issue-wise Complaints registered in Delhi Jal Board (DJB) ................................................................ 12 Table 4: Comparison of complaints and issues raised by Councillors in Ward Committees and MLAs in Assembly in East Delhi Municipal Corporation (EDMC) .......................................................................................................... 13 Table 5: Comparison of complaints and issues raised by Councillors in Ward Committees and MLAs in Assembly in North Delhi Municipal Corporation (NDMC) ...................................................................................................... 15 Table 6: Comparison of complaints and issues raised by Councillors in Ward Committees and MLAs in Assembly in South Delhi Municipal Corporation (SDMC) ....................................................................................................... 17 Table 7: Corporation-wise Attendance of MLAs & Councillors .............................................................................. 19 Table 8: Corporation-wise Civic issues raised by MLAs .......................................................................................... 19 Table 9: Interval-wise number of issues raised by Councillors from 2015 to 2017................................................ 20 Table 10: Interval-wise number of civic issues raised by MLAs from 2015 to 2017 ............................................... 20 Table 11: List of MLAs who raised zero Civic Issues in each year (2015, 2016 & 2017) in the Assembly Sessions 20 Table 12: Party-wise attendance and issues raised by Councillors in Ward committees ...................................... 21 Table 13: Party-wise number of issues raised by Councillors ................................................................................ 21 Table 14: Party-wise attendance & issues raised by MLAs .................................................................................... 21 Table 15: Party-wise number of issues raised by MLAs ......................................................................................... 21 V. Analysis of Political Party Manifestos ............................................................................................................. 22 Table 16: Bharatiya Janta Party (BJP) Manifesto .................................................................................................... 23 Table 17: Indian National Congress (INC) Manifesto .............................................................................................. 24 Table 18: Aam Aadmi Party (AAP) Manifesto ......................................................................................................... 25 Table 19: A comparison of promises made in Manifesto, issues raised by councillors in all committees and number of occurrences of diseases ........................................................................................................................ 26 VI. Zone-wise complaints and Issues raised ..................................................................................................... 27 Table 20: Complaints & Issues raised in Shahdara North Zone .............................................................................. 27 DELHI CIVIC ISSUES WHITE PAPER 2 Table 21: Complaints & Issues raised in Shahdara South Zone .............................................................................. 29 Table 22: Complaints & Issues raised in City Zone ................................................................................................. 31 Table 23: Complaints & Issues raised in Rural Narela Zone ................................................................................... 33 Table 24: Complaints & Issues raised in Karol Bagh Zone ...................................................................................... 35 Table 25: Complaints & Issues raised in Rohini Zone ............................................................................................. 37 Table 26: Complaints & Issues raised in Sadar Paharganj Zone ............................................................................. 39 Table 27: Complaints & Issues raised in Civil Line Zone ......................................................................................... 41 Table 28: Complaints & Issues raised in Keshav Puram Zone in year 2017 ........................................................... 43 Table 29: Complaints & Issues raised in City & Sadar Paharganj Zone in year 2017 ............................................. 45 Table 30: Complaints & Issues raised in Central Zone ............................................................................................ 47 Table 31: Complaints & Issues raised in West Zone ............................................................................................... 49 Table 32: Complaints & Issue raised in South Zone ................................................................................................ 51 Table 33: Complaints & Issues raised in Najafgarh Zone ........................................................................................ 53 VII. Air Quality Index .......................................................................................................................................... 55 Graph 34: Month-wise Average Air Quality Index (AQI) from 2015 to 2017 ......................................................... 56 Table 35: Average AQI from January 2015 to December 2017 ............................................................................... 56 Table 36: Best & Worst Days of 2015, 2016 & 2017 ............................................................................................... 57 Table 37: Category-wise number of days in 2015, 2016 and 2017 ......................................................................... 58 VIII. Sanitation facilities in Delhi ........................................................................................................................ 59 Table 38: Community toilets in Delhi under Municipal Corporations of Delhi and Delhi Urban Shelter Improvement Board (DUSIB) .................................................................................................................................. 59 Table 39: Public Toilets in Delhi, built by Municipal Corporation of Delhi between 2010 and 2017 .................... 59 IX. What needs to be done? ............................................................................................................................. 60 Annexure 1 : Note on functioning of Civic Services provided by different agencies (State and Municipal) in Delhi ................................................................................................................................................................................. 61 Annexure 2: Complaint Redressal Mechanism in the Three Municipal Corporation of Delhi (MCD) ................... 63 Annexure 3: Delhi Jal Board RTI and response ....................................................................................................... 65 Annexure 4: Functioning of the Ward Committees ................................................................................................ 68 Annexure 5: BJP Manifesto sub-points ................................................................................................................... 72 Annexure 6: INC Manifesto sub-points ................................................................................................................... 74 Annexure 7: AAP Manifesto sub-points.................................................................................................................. 78 Annexure 8: List of Elected Representatives .......................................................................................................... 80 DELHI CIVIC ISSUES WHITE PAPER 3 I. Foreword “Due to technical problem in CRM (Complaint Redressal Mechanism) of call centre application, no information is available from 1.10.2017 to 31.12.2017.” This