Northern and Goole NHS Foundation Trust

2019-22 TRAVEL PLAN 2 Togeth er we care, we respect, we deliver Table of Contents Executive Summary 6 Existing travel plans Aims & objectives Measures Monitoring & review 1 Introduction 7 Northern Lincolnshire & Goole Foundation Trust Site locations What is a travel plan? Existing travel plan (2015) Policy review Delivering a travel plan 2 Site audits 9 On site infrastructure summary Diana, Princess of Wales Hospital, General Hospital Goole & District Hospital 3 Key contacts 19 Additional Travel Plan Champions 4 Staff travel survey (comparison 2015-2018) 20 Survey results Analysis of survey results 5 Visitor travel survey (comparison 2015-2018) 21 Survey results Analysis of survey results 6 Aims & objectives 22

7 Targets 22 8 Travel plan measures 22 2015 Action Plan completed actions Action Plan 2018-2021 9 Communications strategy 26

10 Monitoring & review 27 11 Funding for implementation 27 12 Modeshift STARSfor 27 13 Next steps 27

3 List of tables Table 2.1 Bus services operating from Diana, Princess of Wales Hospital 9 Table 2.2 Rail services operating from Grimsby Town rail station 10 Table 2.3 Bus services operating from Scunthorpe General Hospital 12 Table 2.4 Rail services operating from Scunthorpe rail station 13 Table 2.5 Bus services operating from Goole & District Hospital 15 Table 2.6 Rail services operating from Goole rail station 15 Table 3.1 Key Contacts 17 Table 4.1 Staff survey results 18 Table 5.1 Visitor survey results 19 Table 7.1 Targets 20

List of figures Figure 1.1 Location plan of the three NLAG hospitals managed by NLAG 5 Figure 2.1 Grimsby & Bus Map 9 Figure 2.2 4km/8km isochrones from Diana, Princess of Wales Hospital, Grimsby 10 Figure 2.3 Site plan for Diana, Princess of Wales Hospital showing car park locations 11 Figure 2.4 Scunthorpe bus map 12 Figure 2.5 4km/8km isochrones from Scunthorpe General Hospital 13 Figure 2.6 Site plan for Scunthorpe General Hospital showing car park locations 14 Figure 2.7 4km isochrones from Goole & District Hospital 16 Figure 2.8 Site plan for Goole & District Hospital showing car park locations 16 Figure 4.1 Staff survey journey times 18 Figure 5.1 Visitor Survey ‘reason for visiting’ results 19 Figure 5.2 Visitor Survey ‘frequency of visit’ results 19

4 Togeth er we care, we respect, we deliver Foreword from Jug Johal, Director of Estates & Facilities Services

Our Trust is committed to the continuous development of strategies to reduce our impact on the environment, supporting the reduction of carbon emissions for . Within our hospitals and communities, our activities providing healthcare has an impact on our sustainable development agenda and plans. Travel forms a major part of our strategies and we recognise this area as a key function in supporting our responsibilities. Through investment into our Travel plan, promoting the plans into operational delivery, we promote the positive impact this plan can have on our patients, staff, visitors and wider communities. Improving air quality, managing traffic levels, engaging with and promoting better public transport initiatives, we aim to demonstrate and support healthy, sustainable travel modes using our plan to address our “movement strategy”. The impact on our staff, patients and visitors through sustainable travel cannot be underestimated, and as Director of Estates & Facilities Services, I pledge to ensure the delivery of healthcare in our community will incorporate our travel plan objectives, integrated as a standing item within our service model, plans and strategy. Some of these plans will include: • Reduce car usage and in particular single car occupancy journeys • To increase the use of public transport, walking, cycling and car sharing by staff (including outpatients, visitors and DPOW residential development) commuting to and from work and on business travel • Contribute towards reducing carbon emissions • Encourage more sustainable and healthier forms of travel among staff, outpatients and visitors • Improving staff morale and productivity • Encourage good urban design principles that open up the permeability of the site to the more sustainable means of walking, cycling and public transport, reducing pressure on the highway network at peak times • To raise awareness of sustainable travel options and benefits to employees, outpatients and visitors • To reduce the number of single occupancy private car users while carrying out work duties • To set an example of good practice to other organisations in the Borough • The aims & objectives will be achieved whilst ensuring that NLAG continues to deliver social, economic and environmental objectives.

Jug Johal Director of Estates & Facilities Services

5 Executive Summary

The following Business Travel Plan has been developed by ENGIE in partnership with Northern Lincolnshire & Goole Foundation Trust (NLAG) for their three sites; Diana, Princess of Wales Hospital in Grimsby, Scunthorpe General Hospital and Goole & District Hospital.

Existing Travel Patterns • In addition to this Travel Plan, Measures NLAG have also developed Section 8 of this plan identifies a Surveys relating to staff and visitor/ a Sustainable Development selection of potential sustainable outpatient travel were carried out Management Plan (SDMP) travel measures and interventions in October 2018. Analysis of these which demonstrates how NLAG that could be delivered through this surveys for all three sites shows that: understands and commits to NLAG Travel Plan. The Travel Plan • 73% of staff who completed the their responsibilities in regards co-ordinator will be responsible survey and 20% of the visitor/ to wider sustainability issues. identifying which measures are to be outpatients are travelling to the The SDMP is supported by taken forward and for the delivery of sites via single occupant in a car. a Sustainability Action Plan the Action Plan in association with which is based on the ten • The staff survey received less the relevant Local Authorities and areas identified in the NHS’s than a 50% response rate other partners where appropriate Carbon Reduction Strategy. therefore may have an effect Sustainability objectives have on the mode share data as the been developed that will help data may not be considered Monitoring & Review steer NLAG towards further representative. sustainable development. This Travel Plan presents the first • Issues regarding parking were National and local targets formal opportunity to review the identified in both surveys, provide benchmarks for Northern Lincolnshire and Goole whereby both staff and visitors/ measuring and monitoring NHS Foundation Trust - Travel Plan outpatients felt there are a lack success. The SDMP links to other 2015. The 2018 plan includes a of parking facilities for both key strategies including NLAG’s Monitoring & Review strategy standard and disabled bays Strategic Direction, NLAG’s recognising that the implementation especially during the afternoon Estates Strategy and NLAG of a Travel Plan is an ongoing process Travel Plan and recognises that and one that should be considered sustainability is the responsibility whenever any changes are being Aims & Objectives of the whole organisation. proposed to patient services or on site infrastructure. • NLAG recognises its Embedding sustainability within responsibilities to contribute the organisation is a key business to a greener environment and tool to ensure effective service is committed to sustainable delivery and best value. Further transport. NLAG aims to information regarding the implement measures to help SDMP can be found at https:// reduce the need for staff to bring www.nlg.nhs.uk/content/ their car to work and promote uploads/2016/05/DCM119.pdf awareness of the benefits of sustainable travel methods.

6 Togeth er we care, we respect, we deliver 1. Introduction Northern Lincolnshire and Goole Foundation Trust Northern Lincolnshire and Goole Hospital (NLAG) was established as a combined hospital and community trust on 1 April 2001 and achieved foundation status on 1 May 2007. It was formed by the merge of NHS Trust and Scunthorpe & Goole Hospitals NHS Trust. NLAG operates all NHS hospitals in Scunthorpe, Grimsby and Goole. The running of three hospitals, Figure 1.1 separated by considerable distances, Location plan of the three NLAG hospitals managed by NLAG poses a significant service delivery challenge when travelling between sites, but also allows NLAG to serve a diverse population. NLAG provides acute hospital services and community services to a population of more than 350,000 people across North & North East Lincolnshire and East Riding of Yorkshire as well as providing a range of healthcare services delivered outside the hospital. © OpenStreetMap contributors

Site Locations What is a Travel Plan? NLAG is responsible for the following The Department for Transport (DfT) defines a travel plan as ‘a package of three hospital sites: measures tailored to the needs of individual sites and aimed at promoting greener, cleaner travel choices and reducing reliance on the car (www.dft.gov. • Diana, Princess of Wales Hospital, uk). It is a tool used by businesses and organisations to address transport and Grimsby (DPoW), Scartho Rd, travel issues faced by their staff on their journey to and from work, as well as Grimsby, North East Lincolnshire, transport during working hours, accessibility and parking. Through a mixture of DN33 2BA information, advice, IT, communications, technology, incentives and demand • Scunthorpe General Hospital management, they encourage and make it easier for staff and visitors to reach (SGH), Cliff Gardens, Scunthorpe, the site while reducing the need to use their private car. DN15 7BH A travel plan is a strategy that develops over time and changes in response • Goole & District Hospital (GDH), to different circumstances. It should include a set of objectives, mechanisms, Woodland Ave, Goole, East initiatives and targets that can be implemented to reduce the impact of travel Riding of Yorkshire, DN14 6RX and transport on the environment. The benefits of implementing a travel plan NLAG are also responsible for a total also include reduced congestion and increased road safety as well as economic, of 77 community sites within North social and health benefits. Lincolnshire, North East Lincolnshire and the East Riding of Yorkshire. All sites operate 24 hours a day, 7 days per week, with staff working various shift patterns. Due to staff specialisms and resourcing there is a requirement for some staff to work across more than one site in NLAG’s area.

7 Existing Travel Plan permeability of the sites to it is acknowledged that patient & the more sustainable means visitor travel also plays a significant (2015) of walking, cycling and public role in how each of the three sites NLAG has had a travel plan in place transport operates. It also considers relevant national and local policies using in various forms for the last ten years • Reduce pressure on the highway guidance from the Department for and has in that time delivered a range network at peak times of travel and transport initiatives Transport (DFT), National Planning including the introduction of: • Raise awareness of sustainable Policy Framework (NPPF), North travel options and benefits to East Lincolnshire’s Travel Planning • new secure cycle parking employees, outpatients and Guidance and both Local Plans and • a staff bus that runs between visitors Local Transport Plans from the three DPOW and SGH • Reduce the number of single Local Authorities that NLAG operates across. Further policy information • electric vehicles and charge occupancy private car users can be found at: points for pool cars while carrying out work duties DfT’s National Planning Policy • regular travel information days • Set an example of good practice Framework: for staff to other organisations. https://www.gov.uk/guidance/ • participation in national These aims & objectives were to be national-planning-policy-framework and local sustainable travel achieved whilst ensuring that NLAG awareness events and initiatives continues to deliver social, economic North East Lincolnshire Councils and environmental objectives. Travel Planning Guidance: • reduced cost public transport tickets Since these aims and objectives were https://www.nelincs.gov.uk/wp- set NLAG have carried out several content/uploads/2015/11/Travel- • cycle to work scheme actions in efforts to meet the aims Plan-Guidance.pdf These and other measures have led and objectives. This has included North Lincolnshire Council’s to NLAG being recognised by major annual travel information days, cycle Local Plan: http://www.planning. sustainable travel, environmental maintenance and repair sessions for northlincs.gov.uk/planningreports/ and fleet management staff, installation of cycling/ walking/ northlincolnshirelocalplan/ organisations as an example of good public transport infrastructure transportation2.pdf practice in this field. onsite and reviewing staff transport, introducing a staff shuttle bus and North East Lincolnshire Council’s The current travel plan was park and ride systems. NLAG have Local Plan: developed by ENGIE in partnership also successfully installed Electric with NLAG in September 2015 https://www.nelincs.gov.uk/wp- Vehicle charging points at all and set out a series of aims and content/uploads/2018/05/20180518- three sites also purchasing electric objectives: AdoptedLocalPlan2018-WEB.pdf company vehicles for business • Reduce car usage and in use. Taking these actions into North Lincolnshire’s Local Transport particular single car occupancy consideration it is clear that NLAG Plan: journeys are making considerable efforts https://www.northlincs.gov.uk/ to meet the aims and objectives • Increase the use of public transport-and-streets/roads- outlined in their original plan, the transport, walking, cycling and highways-and-pavements/ survey data collected to some extent car sharing by staff (including highway-documents/local-transport- supports also reflects their efforts outpatients, visitors and DPOW plan-2011-2026/ which can be seen in section 7. residential development) having now installed the appropriate North East Lincolnshire Council’s commuting to and from work travel and transport infrastructure, Local Transport Plan: and on business travel NLAG should now work towards https://www.nelincs.gov.uk/wp- • Contribute towards reduce promoting the usage of the content/uploads/2016/03/2011- carbon emissions; infrastructure to ensure future data LTP3-TransportStrategy-Part1. • Encourage more sustainable and reflects this. compressed.pdf healthier forms of travel among East Riding of Yorkshire’s Local staff, outpatients and visitors; Policy Review Transport Plan: • Improve staff morale and The plan has been drafted in https://www.eastriding.gov.uk/ productivity line with the Modeshift STARSfor council/plans-and-policies/other- methodology and focuses on staff • Encourage good urban design plans-and-policies-information/ and business related travel although principles that open up the transport/local-transport-plan

8 Togeth er we care, we respect, we deliver Developing a Travel • Undertake a site audit of all three By undertaking the process in this hospital sites to identify on-site methodical way it helps to ensure Plan infrastructure and where there that the final travel plan both In line with the Modeshift STARSfor are any gaps in provision accurately reflects current travel habits and provides a realistic and methodology this travel plan has • Carry out staff and visitor surveys actionable plan for how NLAG can been developed through the to gauge current travel patterns following stages: go about meeting its commitments • Develop and agree a sustainable to increasing sustainable travel and • Identify the aims and objectives travel action plan reducing its impact on the built and of the Travel Plan with a senior natural environment. member of staff from NLAG • Set SMART targets and agree a monitoring strategy

2. Site audits The initial step in developing a travel plan is to undertake a site audit reasonable cycle commute to of each location. This helps to identify what infrastructure there is work although some journeys on site that supports sustainable travel and where there may be any of up to 5 miles (8km) or further gaps in provision that may prevent such efforts. may be likely.

The guidelines below have been many utility cycle journeys are • Walking - PPG13 ‘A Guide to applied for each site assessment: over short distances under Better Practice’ (2001) stated that three miles (4.8km), although people are prepared to walk up • Public transport - As per DfT for commuter journeys, a trip to 1.2 miles (2 km) and although Inclusive Mobility and CIHT distance of up to five miles (8km) this guidance has recently been ‘Acceptable Walking Distance’ is not uncommon’. PPG13 “A superseded by the National recommendations, bus stop and Guide to Better Practice” (2001) Planning Policy Framework bus services should be within identifies that people were (NPPF), it is considered that this 400m of each hospital site. prepared to cycle up to 8km (5 information is still appropriate • Cycling - The Department for miles) to access employment. within the context of this Travel Transport’s (DfT) report LTN The DfT in their Transport Plan. 2/08 ‘Cycle Infrastructure Design’ Statistics on Cycling in Great It is acknowledge that parts of the (October 2008) states that ‘in Britain state that the average guidance identified above have common with other modes, length of a cycle journey is now been superseded by newer 3.84km (2.4 miles). It is therefore documents, however it is felt that considered that a distance of for the purposes of this travel plan 2.5 miles (4km) represents a they represent a reasonable set of measures against which each site can be evaluated.

9 On site infrastructure summary The project team visited each of NLAG’s sites during October 2018 to undertake a review of on-site facilities the table below summarises each of these visits and contains information relating to all three sites.

Element Detail DPoW SGH GDH Cycle parking Number of spaces 60 39 34 Number of spaces 979 418 262 Car parking Number of disabled spaces 134 30 10 Staff/visitor catering facilities Yes/No Yes Yes Yes

Local shops nearby Yes/No Yes Yes Yes

Parking area restrictions Local controlled parking zone No No No

Access problems Yes/No Yes Yes Yes

Congestion problems Yes/No Yes Yes Yes

Delivery problems Yes/No No No Yes

Pedestrian routes Yes/No Yes Yes Yes

Cycle access and routes Yes/No Yes Yes Yes

Nearby bus services Yes/No Yes Yes Yes

Nearby rail services Yes/No No Yes Yes

Diana, Princess of Wales, Grimsby

Location & overview Diana Princess of Wales is located on Scartho Road, approximately 2 miles to the south of Grimsby town centre and the main railway station in a mainly residential part of the town. There are over 3,200 staff based at DPOW. The site is open 24/7 with the main visiting hours being between 13:00hrs and 20:00hrs daily. The site experiences a high frequency of visitors outside of these hours whether this is scheduled appointments or walk-in / emergency cases.

10 Togeth er we care, we respect, we deliver Public Transport DPOW benefits from a bus stop within the hospital grounds with several local bus services providing access to the hospital from significant parts of the Borough. The table below identifies the Stagecoach bus services that serve the hospital site. Table 2.1 Bus services operating to and from Diana, Princess of Wales Hospital Frequency Frequency Bus service (Mon-Sat) (Sun) 8 (North Sea Lane-Grimsby Town Centre) 07:10-22:54 (up to every 30 minutes) No service 8 Grimsby Town Centre-North Sea Lane 07:00-23:11 (up to every 30 minutes) No Service 9/9S / 10 (North Sea Lane – Waltham) 05:51-23:21 (up to every 15 minutes) 09:35-18:25 (up to every 30 minutes- then every hour until 23:36) 9/9S / 10 (Waltham-North Sea Lane) 06:10-23:41 (up to every 15 minutes) 08:35-19:11 (up to every 30 minutes-then every hour until 23:41 51 (Grimsby – Louth) 07:50-18:25 (hourly- except 15.50 No service there is no service) 51 (Louth - Grimsby) 08:55-20:40 (up to every hour except No service for 17:22 there is no service) Figure 2.1 Grimsby & Cleethorpes Bus Map (source: Stagecoach Bus)

11 As mentioned previously, NLAG contract a staff minibus to transport staff between sites during the working day, this provides an hourly service between DPOW and SGH. The nearest railway station is located in Grimsby town centre, approximately 2 miles to the north of the hospital site. Table 2.2 Rail services operating from Grimsby Town rail station Route Frequency Operator Cleethorpes – Manchester Airport Hourly TransPennine Express Cleethorpes – Barton-upon-Humber Every 2 hours Northern Rail Grimsby – Lincoln Every 2 hours East Midlands Trains

Cycling Figure 2.2 below shows the location of the hospital site along with 4km and 8km isochrones based on the DfT’s recommended cycling distance (shown as the crow flies). The map demonstrates that most of the towns of Grimsby and Cleethorpes lie within the smaller 4km isochrone with the remainder of the main urban area and several outlying villages all falling within the larger 8km zone. This suggests that cycling may a suitable method of transport option for staff who work at the hospital and live within much of North East Lincolnshire although it is acknowledged that distance is only one factor that determines an individual’s travel choice and further exploration of the reasons why staff choose to or not to Figure 2.2 4km/8km isochrones from Diana, Princess of cycle to work would be identified in the Wales Hospital, Grimsby © OpenStreetMap contributors surveys. Recent improvements on the hospital site There is an extensive network of footways within the hospital grounds. including an extension, new lockers, repair Way finding signage for pedestrians is considered to be adequate stand and tyre pump in the secure staff however some improvement to onsite routes may be appropriate cycle shelter that was originally installed particularly for people in wheelchairs or those with other mobility in approximately 2012 as part of NLAG’S impairments due to some narrow footways and locations that lack 2012 travel plan. They have also installed appropriate dropped crossing provision. new off road cycle paths around the site Following the site visit to the site and surrounding area it can be also help to address some of the obstacles concluded that on the whole there are no major issues identified to staff cycling to work. that would prevent short local walking trips being made. Recent amendments to the junction of Scartho Road & Forsythia Drive have Walking included a new pedestrian crossing making it easier for people to access the site on foot. DPOW is located just off Scartho Road, Grimsby and, as such is already served by Overall, walking to work is unlikely to be say not attractive for those who a network of pedestrian footways, some have to travel a long distance but would be attractive to those nearby of which along Scartho Road are shared due to the long distances involved. Although when combined with with cyclists. public transport walking may provide a viable alternative to private car usage to access the hospital site.

12 Togeth er we care, we respect, we deliver Car Parking In total the site has 432 visitors parking spaces (including 32 disabled bays) and 541 parking spaces for staff, which includes 24 pool cars/vans available for staff use and has recently moved to provide electric vehicles (and associated charge points) as part of this fleet, see figure 2.3. The site’s main access is off Scartho Road although there is another minor entrance at the rear of the site off Second Avenue. Figure 2.3 Site plan for Diana, Princess of Wales Hospital showing car park locations

Car Share ring the local contact centre before no fixed route or timetable and they want to travel and book their is able to react to the transport For many staff, particularly those ride. The service then schedules requirements of the users. working regular office hours or the routes to be as efficient as possible, same shifts, car sharing provides a Wheels to Work collecting people in the same suitable option. NLAG have set up area with similar travel requests. The Wheels to Work scheme is run their own internal car sharing facility, The service is door to door for the by Humber and Wolds Rural Action. this enables internal staff to car share passengers and a companion and The scheme is offered to residents to and from work and for business allows access for wheelchair users of North East Lincolnshire who have trips through an online database. also. Dial a Ride can be used for transport difficulties in accessing any purpose, whether users are work, training and education. Community Transport visiting friends and relatives, have The Wheels to Work scheme may an appointment at the doctors or provide a potential transport Community Transport Services such hospital. solution for hospital staff who do as Phone n Ride, Wheels to Work and not have access to other transport Dial a Ride offer transport solutions Phone n Ride options. for people who have difficulties Phone n Ride is demand responsive accessing conventional forms of bus service can be used by anybody public transport in the North East in North East Lincolnshire and Lincolnshire. provides an option for those who Dial a Ride have no access to conventional public transport. Unlike traditional Dial a Ride provides accessible bus services, Phone ‘n’ Ride has transport for people who find it difficult to use public transport due to illness or disability. Passengers

13 Scunthorpe General Hospital

Location & overview SGH is located on Cliff Gardens, approximately 1 mile to the west of Scunthorpe town centre and the main railway station in a mainly residential part of the town. There are over 250 staff based at SGH. The site is open 24/7 with the main visiting hours being between 13:00hrs and 20:00hrs daily. The site experiences a high frequency of visitors outside of these hours whether this is scheduled appointments or walk-in / emergency cases.

Public Transport Table 2.3 Bus services operating from Scunthorpe General Hospital Frequency Frequency Bus service (Mon-St) (Sun) 9 (Scunthorpe-Hospital Park & Ride) 07:00-18:58 (Up to every 20 minutes) 08:45-15:03 (Up to every 2 hours)

90 (Scunthorpe – Tesco – Gunness – 07:20-17:53 (Up to every 2 hours) 07:20-18:03 (Up to every 3 hours) Ealand – Crowle)

4 (Scunthorpe – Ashby – Lakeside – 20:00 (Once per day) 19:50 (Once per day) Broughton – [with extensions to Foxhills Ind Est & Scawby]. )

1/1a (Hospital-Westcliffe-Ashby- (1) 07:15-18:59 (Up to every 15 (1a) 09:00-00:02 (Up to every Frodingham) minutes) hour) (1a) 18:40-00:47 (Up to every hour) 7/8 (Dewsbury Avenue-Crosby- 08:55-18:42 (Up to every hour) No service Skippingdale Retail Park)

Figure 2.4 Scunthorpe Bus Map (source: Stagecoach Bus)

14 Togeth er we care, we respect, we deliver Table 2.4 Rail services operating from Scunthorpe rail station Route Frequency Operator Cleethorpes-Scunthorpe-Manchester Airport Hourly First TransPennine Express Sheffield-Scunthorpe-Lincoln Hourly Northern Rail

Cycling Figure 2.5 below shows the location of the hospital site along with 4km and 8km isochrones based on the DfT’s recommended cycling distance (shown as the crow flies). The map demonstrates that most of the town of Scunthorpe lies within the smaller 4km isochrone with the remainder of the main urban area and several outlying villages all falling within the larger 8km zone. This suggests that cycling may a viable transport option for staff who work at the hospital and live within much of North Lincolnshire although it is acknowledged that distance is only one factor that determines an individual’s travel choice and further exploration of the reasons why staff choose to or not to cycle to work would be needed. Recent improvements have been made to the cycle shelter installed Figure 2.5 4km/8km isochrones from Scunthorpe General Hospital in 2012, including repair stands and bike pumps. They have also recently installed locker facilities within these compounds.

Walking SGH is located just off Cliff Gardens, and, as such is already served by the urban network of pedestrian footways some of which are shared with cyclists. There is an extensive network of footways within the hospital grounds. Way finding signage for pedestrians was considered to be adequate however some improvement to onsite routes may be appropriate particularly for people in wheelchairs or those with © OpenStreetMap contributors other mobility impairments due to Overall, walking to work is unlikely some narrow footways and locations to be attractive for many staff or that lack appropriate dropped visitors due to the long distances crossing provision. involved. Although when combined Following the visit to the site with public transport walking may and surrounding area it can be provide a viable alternative to private concluded that on the whole there car usage to access the hospital site. are no major issues identified that would prevent short local walking trips being made. It was noted that the site is located approximately 0.2 miles from the A18 major road, which although this road is served by appropriate pedestrian crossing provision, is not very well lit therefore may be a deterrent to people walking to the site. 15 Car Parking In total the site has car parking spaces for 269 visitors vehicles (including 19 specific disabled bays) and 149 parking spaces for staff which includes 24 pool cars/vans available for staff use and has recently moved to provide electric vehicles (and associated charge points) as part of this fleet, see figure 2.6. The site’s main access is off Church Lane although there are two other minor entrances one to the East of the main entrance on Church Lane, and one at the North of the site on Cliff Gardens. Figure 2.6 Site plan for Scunthorpe General Hospital showing car park locations

Car Share CallConnect For many staff, particularly those CallConnect is a public bus service working regular office hours or the that operates in response to pre- same shifts, car sharing provides a booked requests. CallConnect is suitable option. NLAG have set up available for anyone within North their own internal car sharing facility, Lincolnshire, however, can also be this enables internal staff to car share used to interconnect with other to and from work and for business areas served by CallConnect such trips through an online database. as Lincolnshire and Stamford, Community Transport Peterborough and Nene and Community Transport Services such Welland for staff/visitors/outpatients as, CallConnect, Wheels to Work and travelling from further afield. Stamford Community Transport offer transport solutions for people who have difficulties accessing conventional forms of public transport in the North Lincolnshire.

16 Togeth er we care, we respect, we deliver Goole & District Hospital

Location & overview The hospital site is located on Woodland Avenue, approximately 1 mile to the North of Goole town centre and the main railway station in a mainly residential area within the town. There are over 435 staff based on site although it is unclear due to the variety of roles and shift patterns how many of these staff are full or part time. The site is open 24/7 with the main visiting hours being between 13:00hrs and 20:00hrs daily. The site experiences a high frequency of visitors outside of these hours whether this is scheduled appointments or walk-in / emergency cases.

Public Transport Table 2.5 Bus services operating from Goole & District Hospital Frequency Frequency Bus service (Mon-Sat) (Sun) 115/X55 (Hull City Centre- Goole) 07:25-14:08 (Up to every 2 Hours) No service

G3 Goole Circular(Goole Interchange- 08:40-16.10 (Up to Every Hour) Hospital) Worker Services 06:30,07:30,16:15,17:15,18:15 No Service (Mon-Fri) G4 (Goole Morning Circular) 06:30-08:29 (Mon-Fri) No Service G5 (Goole Afternoon Circular) 16:15-18:23 (Mon-Fri) No Service

Table 2.6 Rail services operating from Goole rail station Route Frequency Operator Goole, Hull to Doncaster and Sheffield Every 30 minutes Northern Rail Goole-Leeds Limited (Up to every 3 hours- Every Northern Rail hour at peak times)

Cycling Figure 2.7 overleaf shows the location of the hospital site along with 4km isochrones based on the DfT’s recommended cycling distance (shown as the crow flies). The map demonstrates that most of the town of Goole lies within the 4km isochrone also covering nearby towns of Howden, Hook and Kilpin also the wider more rural areas. This suggests that cycling may a viable transport option for staff who work at the hospital and live within much of Goole and the surrounding areas although it is acknowledged that distance is only one factor that determines an individual’s travel choice and further exploration of the reasons why staff choose to or not to cycle to work would be needed. It was noted during the site audit (October 2018) that the road surfacing entering the hospital grounds was poor therefore may be a deterrent to cyclists. It was also highlighted that vehicles that are not emergency vehicles were travelling into the site at high speed which again may deter cycling.

17 Figure 2.7 4km ischrone from Goole & District Hospital

Walking GDH is located just off Woodland Avenue, and, as such is already served by the urban network of pedestrian footways some of which are shared with cyclists. There is a small network of footways within the hospital grounds. Way finding signage for pedestrians was considered to be adequate, however some improvement to onsite routes may be appropriate particularly for people in wheelchairs or those with other mobility impairments due to © OpenStreetMap contributors some narrow footways, condition of road surfacing and locations that Car Parking Car Share lack appropriate dropped crossing provision. In total the site has car parking For many staff, particularly those space for 173 visitors vehicles working regular office hours or the Following the visit to the site (including 8 specific disabled bays same shifts, car sharing provides a and surrounding area it can be and 6 additional parking bays at suitable option. NLAG have set up concluded that on the whole there the Neuro Rehabilitation Centre) their own internal car sharing facility, are no major issues identified that and 89 parking spaces for staff this enables internal staff to car share would prevent short local walking which includes bays for 2 pool to and from work and for business trips being made. cars available for staff use and has trips through an online database. Overall, walking to work is unlikely recently installed an electric charge to be attractive for many staff or point, see figure 2.8. The sites main visitors who are travelling the longer access is off Woodland Avenue and distance journeys however for staff operates a one way system. making shorter journeys this may be a more attractive option. Although if longer journeys were combined with public transport, walking may provide a viable alternative to private car usage to access the hospital site. Figure 2.8 Site plan for Goole & District Hospital showing car park locations

18 Togeth er we care, we respect, we deliver Community Transport Community Transport Services such as MediBus and Goole GoFar offer transport solutions for people who have difficulties accessing conventional forms of public transport in the East Riding of Yorkshire. Goole GoFar Goole GoFar Provide accessible transport for the people of Goole and the surrounding villages who are in need of such a service. It is a minibus service that is fully accessible to passengers with disabilities including wheelchair users. They also provide an accessible community car. Their vehicles are available for hire to voluntary and community groups in Goole and the surrounding areas. They also have a specific MediBus for a pre-booked door-to-door service to Goole and Scunthorpe Hospitals. MediBus MediBus Services Provide residents of the East Riding of Yorkshire with transport from their front door to local hospitals, doctor’s surgeries, clinics and dentists. This is a pre-booked system that can be used by anyone travelling for medical purposes within the East Riding of Yorkshire. There is also a separate Medibus that runs specifically for shopping services to a wide variety of shopping locations within the East Riding of Yorkshire.

3. Key Contacts The following individuals have been identified to make up a Travel Plan steering group to oversee the delivery of the travel plan. In most instances responsibility for the implementation of the plan will be with the Travel Plan Co-ordinator who in conjunction with senior managers at NLAG, Transport Officers from the relevant Local Authority and other partners will deliver the plan and monitor the outcomes. Table 3.1 Key Contacts Name Role Organisation Position Contact details Travel Plan co- Logistics & Waste [email protected] Sally Yates NLAG ordinator Manager 07775 110448 Nicole Business Travel [email protected] Travel Plan author ENGIE Swaby Planning Officer 01472 324930 Lani [email protected] Travel Plan author ENGIE Transport Assistant Lamming 01472 324930 Keith Senior level of Head of Facilities NLAG [email protected] Fowler contact Services

Additional Travel Plan Champions Currently there are no additional travel plan champions established at each site. It is anticipated that each site will in time have a specific Travel Plan Champion who will work with the Travel Plan Co-ordinator and Travel Plan Steering Group in order to develop further policies and deliver specific site interventions with the aim of encouraging and enabling more staff to choose sustainable travel modes.

19 4. Staff Travel Survey The project team carried out a travel survey with staff from all three NLAG sites using Modeshift’s STARSfor online application during September & October 2018. The table below shows current (2018) travel to work mode along with the 2015 baseline data which was collected for the last NLAG Travel Plan.

Survey results Table 4.1 Staff survey results Normal mode of travel to 2015 NLAG Travel Plan 2018 NLAG work baseline Travel Plan result Combined all DPoW SGH GDH sites Car (alone as driver) 76% 70% 86% 73% Cycle/walk 12% 14% 14% 10% Public transport / Car share 10% 13% 0% 10% Other 2% 3% 0% 7%

Analysis of survey Figure 4.1 Staff survey journey times results

The graph shown above displays the journey times that it takes staff members to travel from their home address to their place of work. It is highlighted that although the majority of staff members journeys are less than 20 minutes, 73% of staff still travel via single occupancy vehicle. This also highlights that at least 17% of staff may easily be able • Some staff state in the survey travel are guaranteed a space to cycle or walk to work. they would like to see an on the service. In addition it was In addition to these results the increase in electric vehicle suggested that off-peak trips surveys also identified the following charging points to enable them were underutilised and could be specific requests/actions needed: to use smarter travel options reduced in frequency. for travelling to and from and • Staff would like to see the cross • Staff at SGH identified that the between sites. park and ride is inconvenient as it site shuttle expanded to Goole as is causing them to drive past the • During peak times in the well as Scunthorpe and Grimsby. hospital site to the car park only mornings and afternoons, it to then ride back to the site via was noted that the staff shuttle public transport increasing their bus is often full. Therefore staff daily journey times and using would like to see a larger bus extra fuel. to enable all staff who need to

20 Togeth er we care, we respect, we deliver 5. Visitors Travel Survey Whilst this travel plan mainly focuses on policies and practices that influence staff travel behaviours it is acknowledged that visitors and patients account for more trips each day than staff trips. This section provides an overview of the results of the visitor travel survey carried out to support the production of this travel plan in September and October 2018. STARSfor methodology has been used to collect the results presented below.

Survey results Table 5.1 Visitor survey results 2015 NLAG Travel Plan 2018 NLAG Travel Plan result Normal mode of travel to work baseline DPoW SGH GDH Combined all sites Car (alone as driver) 42% 26% 48% 20% Cycle/walk 9% 2% 5% 7% Public transport / Car share 41% 62% 38% 71% Other 8% 10% 9% 2% Analysis of survey results The graphs opposite identify that out of the Figure 5.1 Visitor Survey ‘reason for visiting’ results 105 visitors who completed the survey only 43 people were patients the remaining 62 visitors were either visiting the site or were bringing family members to the hospital for support. The second graph shows that out of the same surveys that 33 of visitors visited the site more than 6 times in the last month. Based on the data from 105 visitors shown above the average visitor travels to the site 3 times per month. In addition to the figures shown in the table Figure 5.2 Visitor survey ‘frequency of visit’ results above analysis of the surveys also identified the following: • Scunthorpe hospital would benefit from better signage as visitors/outpatients identified that they currently find it difficult to navigate around the site. • It was highlighted that at the Goole site, speeding seems to be an issue when entering the hospital grounds as there are no speed bumps or clear speed limits onsite. • It was stressed by visitors that there seems to be a limited amount of disability parking bays at both Scunthorpe and Goole. • Visitors requested in the comments section that both Goole and Scunthorpe could demonstrate better bus timetable information on site. • Staff are parking on the surrounding residential streets near to all three sites causing issues for residents living nearby. 21 6. Aims & Objectives The following aims and objectives have been set to aid the commitment to sustainability and with the intention to gain accreditation through Modeshift’s STARSfor within the next 12 months. These aims and objectives support NLAG’s wider environmental, sustainability and social goals and build upon those established in the previous NLAG Travel Plan (2015).

Objective A: Encourage and raise awareness of more sustainable and healthier forms of travel among staff, outpatients and visitors Objective B: Reduce car usage and in particular single car occupancy journeys Objective C: To increase the use of public transport, walking, cycling and car sharing by staff commuting to and from work

Objective D: Reduce carbon and other transport related emissions Objective E: Improving staff morale and productivity Objective F: Reducing pressure on the highway network at peak times Objective G: To set an example of good practice to other organisations in the health sector

These objectives were agreed and approved with Northern Lincolnshire and Goole Foundation Trust management in May 2019 and will now be taken forward as the basis for the action plan and related targets outlined later. 7. Targets SMART targets have been developed for the Travel Plan. These target indicators are Specific, Measurable, Achievable, Realistic and Time constrained. The targets are based on data collected both in the staff travel survey and by comparing modal shift at similar organisations with travel plans in an attempt to ensure realistic targets have been set. As it is considered good practice to maintain an up to date travel plan and undertake regular reviews of progress the following targets are set for 2021 when it is anticipated that the travel plan will be reviewed again. All targets will be measured by staff responses to a staff travel survey to be carried out annually. Interim targets have not been set, however if the results of interim travel surveys identify that targets have already been reached then the Travel Plan Co-ordinator may decide to stretch the target to a more ambitious figure. Table 7.1 Targets 2015 2018 2018 On 2021 Target Measure baseline target result track? target 1: Decrease in single occupancy Number of staff driving to 77% 73% 73% 68% vehicle use by staff work by themselves ü 2: Increase in numbers of staff Number of staff walking or 17% 19% 10% 13% walking or cycling to work. cycling û 3: Increase the percentage of staff Number of staff car sharing regularly car sharing or using 9% 17% 10% 12% or using public transport public transport to work. û 8. Travel Plan measures The action plan is the key part of the travel plan and sets out the actions and interventions which are to be delivered over the lifetime of the plan. The following action plan has been developed following a review of the existing NLAG Travel Plan (2015) and analysis of the staff travel surveys and has been agreed with the NLAG Travel Plan Co-ordinator (TPC) and Senior Management in December 2018. The current action plan taken from the NLAG Travel Plan (2015) has been used at the basis for this revised plan noting where actions have been complete or remain outstanding from the previous plan. Implementation of this action plan will help NLAG work towards meeting the aim and objectives of the Travel Plan as set out in Section 6

22 Togeth er we care, we respect, we deliver Action Plan 2015 & Measures. Action complete – • Standardise all on site directional Review of Travel Plan carried out signage (including maps & speed Actions – Autumn 2018 signs etc) across all three sites. Since the launch of the previous • Review visiting hours and start Action complete- 2018. NLAG Travel Plan the following of clinic sessions to spread the • Ensure DPOW meets minimum actions identified in the plan have traffic impact. Action complete footpath widths and gaps been (at least partially complete): – Visiting hours reviewed and for wheelchairs. Action • Lobby for a new pedestrian extended to 13:00-20:00 – complete-2018. crossing at Scartho Road Summer 2017 • Deliver Real Time Bus & Forsythia Drive junction, • Information on Walking Routes. Information across all three complete as part of junction Action complete- information sites & attractive printed bus upgrade – Summer 2018 provided on website and on timetables. Action complete • Review the position of Scartho sitemaps located on each site 2017. Road Traffic Lights to ensure • Storage lockers. Action In addition a number of other minimum 1.2m clearance, complete- lockers installed actions have been identified that complete as part of junction inside secure staff cycle shelters. following further investigation upgrade – Summer 2018 • Regular cyclist’s breakfasts & have proved to be not feasible or • Provide secure cycle parking for residents (where applicable). deliverable due to lack of funding staff, visitors, outpatients and Action complete- carried out on or health and safety requirements local residents. Action complete, a monthly basis. that have been set by NLAG. These include: staff cycle shelter installed at • Pool bikes/ partnership with SGH and GDH (2012), staff cycle cycle hub. Action complete- • Replace bus stop waiting shelter extended at DPoW – booked through online booking facilities with super stops Winter 2017 system • Remove barriers that prevent • Hold regular Dr Bike staff events. • Interest free season ticket loan/ minimum 1.2 minimum Action partially complete, regular taster tickets for staff. Action clearance e.g. DPOW Child Dr Bike events held at DPoW in complete- SmartCommute ticket Development centre association with Grimsby Cycle (discounted bus ticket deducted • Review Nunsthorpe DPoW site Hub. from salary) Not complete for entrance – consider removing • Provide public transport Goole. fencing & clutter to improve information to staff and visitors • Transport information stall for accessibility to the sites. Action partially staff and visitors. Action partially • Replace all public cycle parking complete, regular Bus It events completed- Staff have travel and provide one dedicated cycle held at DPoW in association with information boards in staff areas / motor cycle storage unit at each Stagecoach and NELC/ENGIE. and also travel information is site with CCTV/ Security. • NLAG to join TravelLincs.com. provided on the staff intranet. Finally, the 2015 plan also contain Action complete - NLAG have Travel information stall yet to be a number of actions that remain invested in their own car-share set up for visitors. outstanding, following consultation scheme for staff including the • Increase the use of Smart with the Travel Plan Co-ordinator it provision of a guaranteed ride working practices (i.e. tele, video has been decided to review these home scheme. and web conferencing). Action actions and where appropriate carry • Managing the allocation of complete- 2015 them forward to the new action plan essential car user permits and • Investigate cycle mileage identified below. on-site parking spaces. Action allowance. Action complete- complete – Trust management staff paid £0.20 per mile undertook parking review and • Produce “How to access” guides implemented outcome of review for each site. Action complete- – Summer 2016 available on website and also • Implement a central booking site maps available on site. system to book pool bikes, • Ensure DPOW meets minimum pool vehicles, teleconferencing footpath widths and gaps for etc. Action complete – On- wheelchairs. Action complete- line central booking system 2018 as part of junction implemented – Summer 2016 improvement works. • Review & republish Travel Plan 23 Action Plan 2018/2021 Action Responsible Costs Due by Measure Link with other Site person strategies Walking Information on walking routes NLAG Travel Plan None November 2020 Number of staff walking as NELC, NLC, ERY LTP 3 All co-ordinator part of their journey to and NLAG operational Plan / NLAG SDP from work Promotion of Walk to Work Week NLAG Travel Plan Low Annually Number of participants NELC, NLC, ERY LTP 3 All co-ordinator NLAG Operational Plan / NLAG SDP Deliver pedestrian friendly site walking NLAG Travel Plan High November 2021 Annual survey results NELC, NLC, ERY LTP 3 SGH environments ensuring end of walking routes are co-ordinator NLAG Operational Plan / NLAG SDP safe for pedestrians. Regular walkers breakfast for staff &residents NLAG Travel Plan Low November 2021 Number of participants NELC, NLC, ERY LTP 3 All (where applicable) co-ordinator NLAG Operational Plan / NLAG SDP Cycling Promotion of/sign-up to the Department for NLAG Travel Plan Subject to Annually Number of Sign-ups. NELC, NLC, ERY LTP 3 All Transport’s Cycle to Work Scheme co-ordinator number of NLAG Operational Plan / NLAG SDP participants Promotion/participation of cycle to work day/ NLAG Travel Plan Low Annually Number of participants NELC, NLC, ERY LTP 3 All week co-ordinator NLAG Operational Plan / NLAG SDP Cycling maps available to staff/visitors NLAG Travel Plan Low November 2019 Number of staff/visitors NELC, NLC, ERY LTP 3 All co-ordinator cycling to each site NLAG Operational Plan / NLAG SDP Installation of showering/changing facilities for NLAG Travel Plan Subject to November 2021 Number of staff cycling/ NELC, NLC, ERY LTP 3 All staff across remaining sites co-ordinator planning walking to work NLAG Operational Plan / NLAG SDP application/ quotation Installation of Storage lockers across remaining NLAG Travel Plan Medium November 2021 Number of staff cycling NELC, NLC, ERY LTP 3 SGH, sites co-ordinator to work GDH NLAG Operational Plan / NLAG SDP Host cycle maintenance/training/ Doctor Bike NLAG Travel Plan Medium November 2019 Number of participants NELC, NLC, ERY LTP 3 SGH events across remaining sites. co-ordinator ,GDH NLAG Operational Plan / NLAG SDP Public Transport Make public transport information available NLAG Travel Plan Low November 2021 Number of staff/visitors NELC, NLC, ERY LTP 3 All through appropriate channels to staff and visitors co-ordinator travelling via public NLAG Operational Plan / NLAG SDP to each site. transport Improve bus stop waiting facilities at all sites NLAG Travel Plan High November 2021 Number of staff/visitors NELC, NLC, ERY LTP 3 All co-ordinator travelling via public NLAG Operational Plan / NLAG SDP transport Ensure that all sites benefit from RTI screens NLAG Travel Plan Medium November 2021 Number of bus passengers NELC, NLC, ERY LTP 3 GDH displaying bus time information. co-ordinator NLAG Operational Plan / NLAG SDP Promotion of SmartCommute ticket NLAG Travel Plan Low November 2019 Number of sign-ups to the NELC, NLC, ERY LTP 3 All co-ordinator scheme. NLAG Operational Plan / NLAG SDP Review and refresh timetable for current staff NLAG Travel Plan Low November 2020 Number of staff using NELC, NLC, ERY LTP 3 SGH, shuttle bus. co-ordinator service. DPOW NLAG Operational Plan / NLAG SDP Smarter Driving/Car Share Promote and participate in car free day NLAG Travel Plan Low Annually Number of participants NELC, NLC, ERY LTP 3 All co-ordinator NLAG Operational Plan / NLAG SDP Investigate the provision of car sharing spaces NLAG Travel Plan Low November 2021 Number of staff/visitors NELC, NLC, ERY LTP 3 All co-ordinator travelling via car sharing. NLAG Operational Plan / NLAG SDP Review Car parking charges for people car NLAG Travel Plan Medium November 2021 Number of staff parking in NELC, NLC, ERY LTP 3 All sharing and allocated car share bays at all three co-ordinator owned/funded car parks NLAG Operational Plan / NLAG SDP sites

24 Togeth er we care, we respect, we deliver Action Responsible Costs Due by Measure Link with other Site person strategies Smarter working Increase the use of Smart working practices (i.e. NLAG Travel Plan Low November 2021 Annual Business mileage NELC, NLC, ERY LTP 3 All tele, video and web conferencing) co-ordinator expenditure NLAG Operational Plan / NLAG SDP Increase the use of flexible/ home working/hot NLAG Travel Plan Low November 2020 Number of staff utilising NELC, NLC, ERY LTP 3 All desking (work smart) co-ordinator flexible/home working NLAG Operational Plan / NLAG SDP Policies and Procedures Create/review a travel policy for staff/visitors NLAG Travel Plan Low November 2021 Evidence of updated policy NELC, NLC, ERY LTP 3 All co-ordinator NLAG Operational Plan / NLAG SDP Nominate Sustainable Travel Plan Champions NLAG Travel Plan Low November 2020 Contact details of NELC, NLC, ERY LTP 3 All co-ordinator champions NLAG Operational Plan / NLAG SDP Travel Plan welcome pack for new staff & new NLAG Travel Plan Low November 2021 Evidence of travel NELC, NLC, ERY LTP 3 All residents co-ordinator information pack. NLAG Operational Plan / NLAG SDP Promotion, Communication and Events

Promotion of the travel plan in appropriate NLAG Travel Plan Low November Evidence of promotion in NELC, NLC, ERY LTP 3 All newsletters and publications co-ordinator 2019/20 the listed publications NLAG Operational Plan / NLAG SDP Review “how to find us” guides for each site NLAG Travel Plan Low November 2021 Evidence of guides and NELC, NLC, ERY LTP 3 All co-ordinator where they are located NLAG Operational Plan / NLAG SDP onsite. Provide staff with personalised travel planning NLAG Travel Plan Medium November 2021 Evidence of PTP and NELC, NLC, ERY LTP 3 All information co-ordinator staff satisfaction with NLAG Operational Plan / NLAG SDP information Annual staff travel survey, annual commuter NLAG Travel Plan Low Annually All travel plan measures NELC, NLC, ERY LTP 3 All challenge, active travel campaigns and annual co-ordinator & targets travel plan review NLAG Operational Plan / NLAG SDP Review & republish Travel Plan & Measures NLAG Travel Plan Low November 2021 All travel plan measures NELC, NLC, ERY LTP 3 All co-ordinator & targets NLAG Operational Plan / NLAG SDP Keep records of participation levels in sustainable NLAG Travel Plan Low November 2020 All travel plan measures NELC, NLC, ERY LTP 3 All travel schemes and incentives co-ordinator & targets NLAG Operational Plan / NLAG SDP Monitor usage of car parks NLAG Travel Plan Low November 2020 Proportion of car parks NELC, NLC, ERY LTP 3 All co-ordinator occupied NLAG Operational Plan / NLAG SDP Monitor number of car sharers NLAG Travel Plan Low November 2020 Number of car sharers NELC, NLC, ERY LTP 3 All co-ordinator NLAG Operational Plan / NLAG SDP Monitor the number of bicycles parked on site NLAG Travel Plan Low November 2020 Number of cyclists NELC, NLC, ERY LTP 3 All co-ordinator NLAG Operational Plan / NLAG SDP Establish a Travel Plan steering Group; and NLAG Travel Plan Low November 2019 All travel plan measures NELC, NLC, ERY LTP 3 All Working Groups (e.g. parking, cycle user group) co-ordinator & targets NLAG Operational Plan / NLAG SDP Additional infrastructure improvements Review on site crossing points to ensure standard NLAG Travel Plan High November 2021 All Travel Plan Measures & NELC, NLC, ERY LTP 3 SGH design Ensuring a continuous route of tactile co-ordinator targets NLAG Operational Plan / NLAG SDP crossings across all three sites Review Goole on site road surfaces NLAG Travel Plan High November 2021 All Travel Plan Measures & NELC, NLC, ERY LTP 3 GDH co-ordinator targets NLAG Operational Plan / NLAG SDP Reduce impact of on street parking in NLAG Travel Plan Low November 2021 Monitoring of residential NELC, NLC, ERY LTP 3 All surrounding site neighbourhoods co-ordinator streets in surrounding area. NLAG Operational Plan / NLAG SDP

25 Other actions The following actions are specific items highlighted from the staff travel survey and analysis of the comments received during the process. • Undertake a full review of pedestrian infrastructure and way finding at all three sites to highlight any gaps in the pedestrian networks. • Review dropped crossing provision to ensure that pedestrian routes are suitable for use by staff/visitors in wheelchairs and for families with pushchairs/prams specifically at Scunthorpe General hospital. • Review condition of carriageways at Goole District Hospital. • Review speed limits at Goole District Hospital. 9. Communications Strategy One of the key aspects of any travel plan is to ensure that staff are aware the plan and understand how they can make a difference. A comprehensive communications strategy is integral to the successful development and implementation of a travel plan.

A variety of communication • Social Media - Can reach large • “Low cost” giveaways and prizes channels are available to publicise numbers of people and if – Good for raising awareness of a this NLAG Travel Plan and inform targeted can reach individuals scheme through the distribution employees of the different measures who are more likely to be of items such as pens, notepads, contained within it. Targeted interested or who are willing to mugs etc. Items often have messages aimed at different groups make a change. Does require quite a long shelf life but can be of employees can be used to raise staff time to implement and relatively expensive to purchase the profile of the Travel Plan as needs to be updated regularly in the first place. well as encouraging individuals to in order to keep the message • Screensavers – can be used to change their travel behaviour. The “fresh”. raise awareness amongst staff of following measures are available • Team Briefings/Meetings – May the elements of the travel plan in to the Travel Plan Co-ordinator, be staff resource intensive if a concise and timely way it should be noted that there are reliant on the Travel Plan co- potentially positive and negative It is suggested that a communication ordinator to attend all meetings. aspects associated with each plan should be developed to method and it will be appropriate • Press notices – Reaches the wider support NLAG’s travel plan to ensure to utilise a broad range of actions public as well as staff, good way consistent messages are being in order to fully communicate the of making the wider local public given out and all opportunities are benefits of this plan. aware of good news being explored in order to raise the profile delivered through the Travel of the NLAG travel plan and ensure • “All users email” - Can be Plan. Does come with risk of that staff are able to contribute. effective and reach large negative comment and is reliant numbers of staff, but is on local media picking the story reliant on staff reading the up. communications and over-use can reduce the effectiveness of • Internal newsletters - Effective them. tools as employees tend to read information written by • Displaying posters/information colleagues. However this in staff communal areas - Low requires someone to update it on cost and if implemented in a regular basis. suitable areas (i.e where staff normally congregate) can be • Linking in with national effective. Information needs campaigns – Has the benefit that to be updated regularly which promotional resources are often can be staff resource intensive provided free of charge by the especially across all three sites. campaign organisers.

26 Togeth er we care, we respect, we deliver 10. Monitoring & 11. Funding for 13. Next Steps For the next stage of the plan Review implementation the Travel Plan Co-ordinator should sign-up to Modeshift The NLAG Travel Plan will In order to be able to introduce STARSfor enabling them to need to be reviewed at regular a successful travel plan that review their plan online and intervals in order to ensure meets the aims, objectives make regular updates when that progress is being made and targets established it is actions are completed or towards the overall aim, and to important to ensure that it is information is to be updated. evaluate whether the original effectively funded. key objectives are still relevant, In order to assist the Travel Plan Co- The Travel Plan Co-ordinator will or should be expanded or ordinator in the implementation and need to seek to attract funding reduced. monitoring of the plan, Travel Plan from NLAG in order to deliver some Champions should identified at each The implementation of measures actions identified in the action plan. of NLAG’s three sites. These Travel identified in Section 8 will need to be It may also be possible to work Plan Champions should form part of monitored. There are four stages to with partners to secure additional a working group with the Travel Plan monitor the Travel Plan: external funding to help deliver the Co-ordinator and Senior Manager plan. Stage 1: Collation of staff travel data representation. They should meet to re-establish a baseline for current quarterly to discuss the progress travel to work modes (complete). of the travel plan, the results of this Stage 2: Implementation of the 12. Modeshift meeting should then be updated on Action Plan (Section 8) STARSfor. Stage 3: At a defined point in the STARSfor Any outstanding actions carried over from the original plan should future, data is collected and analysed Modeshift STARSfor is the be pursued in order to progress (this is usually done within 2 years) national accreditation scheme with the reviewed actions as it which recognises organisations Stage 4: The two datasets can then was identified in the survey results that have shown excellence in be compared to see what changes that some of these actions may be supporting cycling, walking have occurred as a result of the proving to be barriers for sustainable and other forms of sustainable Travel Plan. transport. It is advised that an travel through the delivery of annual report is submitted to the It is anticipated annual travel effective travel plans. surveys will be undertaken to appropriate ENGIE/NELC Officer in gauge the success of the measures The STARSfor online platform order to monitor the progress of the implemented and the changes supports the monitoring and travel plan. that need to be made to ensure evaluation of an organisations travel targets are met. In addition it is plan and provides the Travel Plan recommended that an annual report Co-ordinator with the means to is submitted to NELC to demonstrate effectively deliver their plan. the ongoing development of the It is proposed that as part of the Travel Plan. commitment to this travel plan that NLAG seek at achieve Bronze accreditation through the Modeshift STARSfor system within 12 months of the date of this plan and Silver accreditation by the renewal date of the plan in 2021.

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