Features, facts & figures 2018 Our vision Hi,

As Ikano celebrated 30 years since its never stop dreaming about what we can To create possibilities founding as an independent group of do tomorrow. Further highlighting this, in companies, 2018 was a year where we a joint effort to explore the unknown we for better living. truly showed our company spirit in that during the year hosted guests from all around the IKEA world at the first Ikano we dare to challenge ourselves in order Future Search – an event where each of our It has been a dream of mine to bring Marketing Manager in May 2018, and now to keep growing and finding solutions businesses defined action plans for how my dream is becoming reality. the brand I love to the country of my that can simplify everyday life for our we can help IKEA reach more of the many Mexicans are excited about our arrival heritage ever since I first joined IKEA customers! people around the world. What is more, and, looking at the competition, we USA in 2003. in 2018 we acquired Quant Marketing, a definitely have the possibility to create Looking back at the year that passed, I business built by a highly talented team possibilities for better living for many am humbled by the determination shown of co-workers with a track record of Antonia Banuelos Mexicans with our offering of well-designed by our co-workers when faced with the delivering excellent customer relationship Marketing Manager, and functional home furnishings. Our IKEA Mexico challenging task of creating a simpler and management and loyalty solutions. Starting growing team is working tirelessly to make high-performing Ikano as we kick-started by gradually incorporating our previously it happen and with the target set on 2020 our strategy 2018–2022 period. After 16 years in different marketing limited operations in this business segment, for our first store opening, there is no time implemented robotics to roles that took me from San Diego to Quant will have a strong foundation and to lose! increase efficiency and co-launched a Philadelphia, I joined IKEA Mexico as the potential to grow exponentially over the service that helps people make their homes coming years! sustainable. Ikano Bolig launched its first As we now enter the final year of this two real estate projects in and decade, we do so with a firm belief in the Common Ikano Bostad adapted swiftly to tougher possibilities the future holds for each of our sense and Our values and market conditions in , while not businesses. We know that along the way simplicity losing track of our long-term commitment to there will be points where things do not go disrupt the housing industry – exemplified according to plan and that to get back on promise in a pilot study for a digital community track we will have to make tough decisions, On fair interface that enables smarter living in such as the sale of Ikano Försäkring that terms For the past eight years, I have worked Daring our neighbourhoods. Ikano Industry went was finalised during the year. But we also in different departments within Ikano. Working to be beyond its comfort zone in broadening our know how far we can get when we put together The values have always been there to different offering with products made from materials our minds to it – not least exemplified by lean against, but I have also learnt that that we have not previously worked with. the achievements of our founder Ingvar they are put to the test sometimes. Our insurance business established a Kamprad who left us in 2018 at the age of new client partnership that expanded our 92, staying committed to the companies he safeguarding solutions for the IKEA concept built until the very end. With his heritage Angelica Karlsson see that small actions, such as planning to three more markets. And looking at our always there as our guiding star, we are as Executive Assistant, where to have fika and what furniture we own operations as an IKEA franchisee, we Ikano Bostad ready as ever to deliver use, can have a positive effect on how co- opened our second store in – the on our mission to workers work together and socialise. first one in the world to be fully integrated simplify life for the I have seen how important our values are In challenging times, it is easy to lose with a shopping centre. At the same time, many people so to bring co-workers across teams and focus on our values. However, that is when in Manila, we started construction of the they can focus businesses together, that is why I believe it we need them the most. That is when we world’s biggest IKEA store and in Mexico on living it. is important to implement and use them in need to go back to our roots and use them City, we expanded our retail office in Glorious future! our daily work. In my role as facility manager, as guidance. By doing so, we can tackle preparation for the first store, with both of my team and I have worked a lot on challenges in a better way and develop these new markets planned to open in 2020. Lars Thorsén, planning the layout of our offices with the both ourselves and our culture. And with such While we may have reached the 30 Ikano Group CEO help of our values. It is highly satisfying to value driven co-workers, I believe we will. mark, these achievements show that we Our new IKEA Bang Yai store in Thailand was fitted with 4,500 solar panels, covering about 20 percent of its energy needs. Total visitation to our IKEA stores and Our 2018 shopping centres was at a glance 90.9 million, a 28 percent increase from the previous year

More than In our third Operating in Ikano Bolig annual Health initiated its first Week, 1,210 Ikano co-workers 5,800 clocked 5,540 co-workers hours of physical activity to raise funds to establish 2 a second Ikano real estate Academy for projects young adults 16countries in Denmark

Through a new IKEA Through a franchisee partnership, renewable consumer Ikano Re & Insurance Advisory added protection scheme, Ikano Bank UK helped

Ikano Industry 1,300 recycled 660 customers make tonnes of foam in their homes 3new markets in Bulgaria, Cyprus and Greece its production more sustainable Banking

We offer simple and fair banking and financing solutions to the many people. Our offer to consumers includes private label cards, cards, savings and loans. We deliver sales finance and customer insight services to retail partners and provide businesses with leasing and factoring solutions. We aim to grow significantly in the coming years by focusing on our role as the bank for the many – providing solutions that simplify people’s everyday life and help businesses grow.

Facts at a glance The year in brief No. of co-workers: 1,081 • The result for the year was in line with our expectations. Among our At the end • We worked closely with our customers and Business volume co-workers, Our of the year we had EUR 6.3 billion partners in our various business lines and total lending was on par with the previous websites had 1% year. 15% Deposits • We saw good growth in the leasing business as well as increased deposits in 41% Cards the Bank. Consumer loans • We continued work to strengthen the 29% Leasing bank’s IT service capacity and speed up Factoring digital development. 970 thousand 14% • Our home renewables consumer 47 percent took a Social open Visa/ protection scheme won the Best Industry Innovation of the Year category in the UK Day to engage 6.9 MasterCard Open accounts Card & Payments Awards. in a good cause million visits accounts Loans: 870,000 • In and Sweden we received Deposit accounts: 230,000 various awards for our savings and loan Leasing contracts: 71,000 products. Private label cards: 3.7 million • Ikano Bank was recognised as one of the Bonus/loyalty cards: 9.3 million top 100 Career Companies in Sweden. Visa/MasterCard: 970,000 • Our long-term goal is to achieve a gender-balanced workplace, with our Our markets management team currently consisting of Ikano Bank AB operates in , five women and seven men. Denmark, , Germany, , • Henrik Eklund was appointed new interim , Sweden and the UK. CEO after the end of the year. Ikano Bank LLC operates in . Time to increase speed

2018 was a challenging year. However free up resources by automating simple but we see many opportunities to grow time consuming processes. our business in the future and make During the coming years we will continue a difference for our customers and to develop our core business and current offering in the markets where we are partners in all of the markets where we present. We will speed up our business operate today. transformation and build capabilities, both in technology and organisation, to increase Henrik Eklund digital development and time to market. Interim CEO, Investing in new solutions such as a bank- Ikano Bank wide lending platform to strengthen efficient Award winning processes and develop common product We have a strong brand and company propositions across geographies. protection scheme culture, and building on our customer We will also invest in our co-workers, to promise ‘on fair terms’ and our values we strengthen our leadership capabilities in will continue to offer products that simplify line with our values and make sure we keep helping our customers everyday life for the many people. things simple, execute on our decisions and During the autumn, we increased focus have a long-term focus with sustainability as on simplifying our way of working and to a natural part of our business. live sustainably clarify the way forward. We are continuing to invest in our technical platform to secure Main objectives and focus areas 2019 – 2022 sustainable and profitable growth and customer benefit. • People – together, create a great place An exciting area where we started to to work. when using Certi-Fi approved retailers make investments during the year is in • Customer – push digital in everything we To support the UK’s renewable energy do & be customer experience driven. sector, we launched a home renewable and installers, making it possible to realise robotics. We are at an early stage but look • Growth – grow in a sustainable and consumer protection scheme in the their ambitions to make their homes more forward to being able to streamline our profitable way. that makes investing sustainable. business, increase customer satisfaction and in green energy at home an easier Through this collaboration, in 2018 we delivered over GBP 13 million in HIES choice. backed loans to more than 1,300 customers. Furthermore, our home renewable consumer Mark Williams protection scheme was awarded Best Strategic Manager, New Business, Industry Innovation of the Year in the UK’s SME & Brokers, Ikano Bank UK Card & Payments Awards, and we feel very honoured by this recognition – especially In collaboration with The Home Insulation considering the high calibre finalists we and Energy Systems Contractors were up against, including Amazon Pay. Scheme (HIES), as well as Certi-Fi, Ikano For Ikano Bank, this means that we can supported the development of The Energy operate in a complex and well regulated Performance Validation Scheme (EPVS). industry with a high degree of comfort. We The scheme, which is free to consumers, have helped create products that can grow provides market-leading levels of consumer our business, protect our customers, and protection for renewable energy products. have a positive impact on the planet. It gives them access to Ikano Bank financing Among our Real Estate tenant-owned apartments under construction,

We offer space efficient, functional and sustainable homes at affordable prices for people at all stages of life. We develop, build, own and manage tenant-owned apartments, rental apartments, townhouses and nursing homes. We look for new ways to improve not only the homes we offer, but also the surroundings. We want to create communities where people meet, greet and look after one another. A place where people feel at home from the moment they step into their courtyard. 44percent will offer car pools

Facts at a glance Our properties and projects No. of co-workers: 488 Apt./townhouses under construct.: 1,380 Rental apt.: 5,761 (433,500 sq.m) Among our tenant-owned Nursing homes: 5 (293 apt, 22,500 sq.m) Our rental Turnover apartments under Our EUR 286 million Offices: 2 (25,000 sq.m) apartment construction, Landbank: 176,000 sq.m tenants Building rights: 10,000 (all phases) collected membership 23% The year in brief programme Property development and production • We sold in total 640 apt./townhouses. Property management • We sold 484 rental apt. in Lund, Malmö had 77% and Västerås. 70, 252

• We finalised our first townhouses. • We finalised our first apartments with kg of clothes for flexible walls, movable sockets and smart the charity 51,496 on/off lights. 58percent will have sedum roofs, organisation Market values of properties and landbank which collects day water • We initiated the first two projects in EUR 1.5 billion Human Bridge and prospers biological diversity members Denmark. • We sold our first fully furnished apartment. • We started the construction of our first self 23% Residential developed nursing home. Nursing homes • We finalised the renovation of 290 rental apt. 7% Offices 63% • We provided 20 young adults with summer 7% Landbank jobs. • We hired 14 young adults within the Ikano Academy, our programme aimed at helping unemployed youths enter the job Our markets market. Sweden: Gothenburg, Lund, Malmö, • We decided to develop a roadmap to 60 Stockholm, Uppsala, Västerås become climate neutral by 2045. percent of Denmark: Copenhagen area • We started a major energy efficiency our management project to recycle heat in some of our rental properties. team members are women

Piloting a digital platform to help neighbours create a community

During 2018, we started a pilot study on the platform, making it easy to see who for a digital platform that enhances lives in the building. Everybody can share communication between neighbours. information in the news feed, chat with The purpose for this is to create great individual neighbours and advertise in the neighbourhoods where the tenants feel buy and sell section. It is also possible to purchase services, for example window a strong sense of belonging and safety, cleaning, together in order to lower costs. and where they find it easy to both Ikano Bolig’s first two With this platform, we wish to create socialise and share things they do not a sharing community that promotes a need every day. more sustainable lifestyle and simplifies projects are off to a everyday life for our tenants. It could be that Stina Viktorsson your baby sitter lives next door. Perhaps Strategic Development Leader, the neighbour upstairs has a drill you can running start in Denmark Ikano Bostad borrow, or the extra chair you need for a birthday party. Or maybe you will find a Through the app or the web interface, new running buddy or someone to knit with. tenants can easily find information about We have so far tested the digital platform Having decided to cross the water homes in Hillerød. There we will provide a the property, contact the tenant board, in four residential projects with positive book the laundry room or make service feedback and will now investigate how to from Sweden to establish a subsidiary diversified offering by selling land lots, row requests. All tenants have their own profile proceed when the pilot study ends. under the Ikano Bolig brand, our team houses and apartments. The interior design in Denmark during 2018 continued to will be planned in cooperation with IKEA grow and initiated two projects. This Taastrup with the focus to develop space- efficient and functional homes. marks the beginning of a new chapter Beyond the physical buildings, we are for our real estate business. also committed to develop surroundings that enable and encourage good relations René Brandt amongst neighbours and create a strong Managing Director, sense of community. In Denmark we call this Ikano Bolig Nærvær, meaning togetherness. Before our customers move in, we organise local events I am very happy with what we have to establish Nærvær among both the buyers accomplished during the past year. We and the existing neighbours in the area. bought land at great locations and we are Also, we will build community houses for our up and running with our first two projects. At neighbourhoods where people can meet the end of 2018, we started selling the first and socialise. 31 of 230 townhouses we will build in Greve, This is how we can create better living for outside Copenhagen. the many people, and how Ikano Bolig will Furthermore, we signed a purchase add value to the Danish real estate market. agreement for another 145 residential Production

Ikano Industry aims to be IKEA’s leading supplier of mattresses and related products. Our facilities in Rogozno and Krajenka, Poland, together create one of the largest and most modern mattress production lines in . With our focus on sustainability and quality at the core of Sweet dreams for everything we do, a company culture characterised by teamwork and innovation leads us forward. the many children

Facts at a glance The year in brief No. of co-workers: 790 • We changed our company name from Turnover: EUR 104 million Dendro Poland to Ikano Industry. • Our Krajenka branch officially opened A good night’s sleep is one of the moistness. As for the natural latex, it is completely biodegradable and consumes Mattresses produced after extensive renovations, employing most important things in life, not least some 150 co-workers at the end of the year. much less energy when produced compared 2,367,000 when you are growing. Therefore • We opened a new sewing facility in we launched a series of innovative with the synthetic rubber it has replaced. DRÖMMANDE’s non-woven fabric is built 5% 10% Rogozno with modern systems that create mattresses in 2018 that will simplify 2% of PLA fibre. Made from GMO-free corn a more ergonomic workplace. nightlife for the many parents. Children’s mattresses • The first Malvik mattresses produced with or potatoes, it is a non-toxic, sustainable Foam mattresses soy polyol were delivered to IKEA. alternative to petroleum based materials. Marcin Szulczyński • We expanded our product range with It meets the stringent emission standards Spring mattresses Junior Product Development and spring mattresses and natural mattresses, of GREENGUARD and is also an excellent Sofa mattresses Implementation Specialist, Ikano Industry for example using coconut fibre in the alternative to wool as it is hypoallergenic 83% production. and can easily be washed. • A new sustainability and communications Every parent will agree that their children’s The other two newcomers are called department was established, targeting how sleep during those early years is a matter of HIMLAVALV and HIMLARUND (Swedish Our markets to achieve circularity in our business model. great importance – not least if the parents for heaven’s ceiling, loosely translated). From our production facilities in Poland, • We joined the group of IWAY 10 stars – are able to get any sleep themselves. Its labyrinth filling, with a pattern we supply mattresses to IKEA stores in 33 meaning we are one of 10 IKEA suppliers There are a number of things that resembling uncooked instant noodles, is markets across Europe and the Middle East. with the highest safety standards and best impact the way our kids sleep and the bed made from carefully selected completely ergonomic conditions. they sleep in is definitely one. In 2018 this recyclable synthetic fibres, providing a • A gender-balanced workforce continued inspired us to develop three new families unique combination of flexibility, pressure to be one of our focus areas, exemplified of child-friendly (and thus parent-friendly!) distribution and ventilation. Just like the by having seven women among our forklift mattresses. materials described above, it is non-toxic operators at the end of the year. DRÖMMANDE (dreaming in Swedish) is and hypo-allergenic – and in the case of an • We expanded our reach to a new continent a spring cot mattress with a combination overnight accident, even the mattress core by starting to supply IKEA stores in Qatar, of coconut fibre and natural latex forms. can be washed in the shower! Kuwait and the United Arab Emirates. The coconut fibre is durable and flexible, Our mission is to simplify life for the • Our yearly foam production totalled 1,705 hardening the mattress while remaining many people so they can focus on living, thirty-metre blocks, with a total weight of elastic due to a special production process and with DRÖMMANDE, HIMLAVALV and 18,220,000 kilos. that also makes it adapt well to the body. It HIMLARUND now available in IKEA stores, • We recycled 660,000 kilos of foam in our also protects against multiplication of mites we hope that the lives of the many parents production. and microorganisms and doesn’t cause can become a little bit easier – and the allergic reactions. What’s more, it provides dreams of their children a little bit sweeter. good air circulation and prevents excessive Insurance

Ikano Re and Ikano Insurance Advisory provide reinsurance solutions and advisory services for the global operations of actors within the IKEA franchise system. Our offering covers areas such as transportation, property, liability and employees.

Facts at a glance The year in brief No. of co-workers: 12 • We expanded our reach within IKEA franchisees. Gross premiums written: • Although our claims results were good EUR 79 million overall, we saw an increase of small and medium sized claims. 6% • We started investigating how we could 9% Property damage create safety at home for the many people 5% Life by embedding insurance into IKEA products. 61% Liability 19% • Our portfolio of employee benefit Marine insurance was extended throughout the Other world. Fourlis partnership • We continued our charitable support of two helplines for children in need, as well as a school giving adolescents a second Geographical distribution of risk brings our solutions to chance. Germany • Our bi-annual reinsurance meeting was 13% United States held in Älmhult, the Swedish town where three new IKEA markets Russia our company was once founded, with 23 12% underwriters from various insurance 42% China partners attending. 9% France United Kingdom IKEA stores, seven IKEA pick-up points and 8% Over the past few years, Ikano 4% Sweden e-commerce stores in Greece, Cyprus and 5% 7% Insurance has actively been looking to Other expand its insurance services offering to Bulgaria. all franchisees of the IKEA concept, and It takes genuine effort to build a mutually Our markets in 2018 we were delighted to welcome beneficial business relationship with clients in our sector and we are honoured that Ikano Re and Ikano Insurance Advisory Fourlis Group among our clients. offers services and support globally in the Fourlis Group has chosen us as a partner markets where the IKEA franchise system is for safeguarding their operation of the IKEA present. Bernd Lengfellner concept. Managing Director, After Fourlis Group’s decision to join Ikano Insurance Advisory AG our IKEA insurance concept, we have seen interest from additional franchisees Fourlis Group is the exclusive franchisee of and going into 2019, we continue to offer the IKEA concept in Greece, Cyprus and services and insurance solutions to all Bulgaria. They own and operate seven franchisees of the IKEA concept. Retail

We create a better everyday life for the many people by offering well- designed, affordable home furnishings through our IKEA stores and ecommerce in , and Thailand. We also develop, own and manage shopping centres anchored by IKEA and invest in other types of real estate to create destinations where people shop, work, eat and meet. Our multi-national team has ambitious plans to extend our offer to more markets in multiple channels, including the , Vietnam and IPC goes digital to Mexico. With our co-workers and many partners, we are inspiring millions to make home count and live a more sustainable everyday life. engage customers in Facts at a glance The year in brief revamped centre No. of co-workers: 3,393 • We met more than 90 million people at our stores and centres and grew our total Turnover turnover by 21 percent. EUR 687 million • In Thailand, we opened the world’s first IKEA store to be fully integrated into a During 2018 we refurbished our longest- brand recognition jumped more than 36 shopping centre. percent and the Mood Menu also won Gold • We expanded ecommerce to all of running shopping centre inside and out, 27% in the Asia Pacific Shopping Centre Awards 32% Malaysia and set up IKEA Collection Points adding alfresco eating areas, vertical Singapore as the best example of emerging digital to reach people as far away as Borneo. gardens, a playground and dozens of Malaysia technology. • We planned for 2020 IKEA store openings new tenants. Thailand in both Mexico and the Philippines, taking

the top-trending spot on Twitter with our Andrew Yeoh 41% news in Manilla. Head of Marketing, • Our shopping centres grew visitation by Ikano Centres 20 percent with new tenants & improved Our IKEA stores meeting spaces. For the re-launch the “new” IPC in Kuala No. of catalogues released 6.6 million • Construction workers at each of our Lumpur, we took a fresh approach to No. of visits: 27.8 million four sites clocked more than 1 million hours marketing. First, we released a short, No. of children to Småland: 252,445 without serious injuries. heart-warming film that tells the story of No. of meatballs sold: 30.7 million • IPC launched a one-of-a-kind Mood a boy’s first love (and his journey through No. of chicken balls sold: 2.3 million Menu app that increased the centre’s IPC). A surprise ending delighted viewers Another campaign raised awareness of No. of veggie balls sold: 0.6 million brand recognition by 36 percent. and the film attracted three million views our revamped Recycling & Buy Back Centre. • IKEA Cheras achieved a gold rating on YouTube. People watched a series of We paid people cash for old newspapers, Our Shopping Centres from the US Green Building Council for its targeted follow-up spots more than 23 used plastics and more and, over three No. of visits: 63.1 million sustainable construction and fit-out. million times! months last year, collected 4.3 tons of waste. Gross leasable sq.m: 420,700 incl. IKEA stores • IKEA Alexandra store installed Singapore’s Next, we launched a one-of-a-kind IPC itself recycled 31 percent of the waste No. of rented units: 1,432 first commercial solar cooling and reduced Mood Menu app that recommends meals to generated by its own operations and with energy consumption by 24 percent. shoppers based on musical choices on their solar panels, rainwater harvesting and • Our Customer Contact Centre Spotify playlists. Close to 50,000 people a sustainable dishwashing system. IPC is consolidated operations in Kuala Lumpur downloaded the app and thousands used aiming to become the greenest shopping and improved service levels by 34 percent. coupons for IPC food outlets. As a result, centre in town! Second IKEA store in Thailand opens with a Bang!

In March 2018, we opened our seventh concourse link that is suspended over a IKEA store in the region, ushering road and connects the store to the mall. throngs of eager customers into a store There are three direct entries from the that breaks the mould on traditional shopping centre with checkouts on all IKEA blue-box design principles. levels, and while this design challenges the traditional IKEA store experience, it enables a seamless journey for our customers. Amataboon Satrasook Furthermore, on the rooftop there are 4,500 Acting Local Marketing & solar panels that generate renewable Communication Manager, IKEA Bang Yai energy covering about 20 percent of the store’s needs. At more than 48,000 square meters, IKEA In terms of food, IKEA Bang Yai tested the Multichannel customer Bang Yai in Thailand is the first IKEA store ground for a new concept restaurant called in the world that is fully integrated with a HEM (home, in Swedish). Our cosy nook, shopping centre. It will act as an ecommerce lined by bookcases and soft seating, serves service helps us meet the fulfilment centre and was at the time of up affordable healthy food with Swedish opening by far the largest store in Southeast gourmet flare. However – all novelties of Asia. IKEA Bang Yai put aside – there is still a many people In perhaps the most complex IKEA classic IKEA Restaurant serving our famous construction anywhere, the showroom Swedish meatballs! and market hall are located in a massive

A series of upgrades to our Customer to our ecommerce checkout page, we can Contact Centres during the year now answer any questions customers have improved our connection to shoppers – as they are making a purchase on our site. whether they reach out by phone, email We also moved the team out of their old or social media. office to a bright new space with a pantry and soft seating areas, creating a great place to work! Alexander Soliman As a result of the improvements made, we Customer Contact Centre Manager, saw a 34 percent increase in service levels IKEA Southeast Asia – answering the vast majority of phone calls in under a minute and emails within a day. During the year, Singapore and Malaysia What’s more, over the course of the year Customer Contact Centre operations were our hard-working agents handled close to consolidated in Kuala Lumpur. We scaled up 295,000 phone calls, more than 100,000 our training and on-boarding programmes emails and about 10,000 web chats! and built specialised teams to handle each channel. Introducing a live web chat function Our financial results 2018 Group Extended Management Team For the 2018 financial year, Ikano Group achieved a growth of 9 percent in turnover, including net income from finance activities. To maintain this growth momentum, we continue to invest in our businesses. For instance, we during the year invested EUR 64 million in our real estate markets, Sweden and Denmark, and EUR 153 million in building new IKEA stores and a shopping centre in Southeast Asia. On-going investments include strengthening our position as a multichannel retailer by developing our ecommerce systems, as well as the digital transformation journey of Ikano Lars Thorsén* Mats Håkansson* Yohann Adolphe* Marie Gällstad* Jean Champagne* Bank. Furthermore, in line with our ambition to be a good local neighbour Group CEO Group Vice President Group CFO Head of Group Head of where we operate, we also supported local communities and charities with Communications Group HR more than EUR 2 million.

Looking forward to 2019, backed up by our owners’ emphasis on long-term growth this will be another year of significant investments, exemplified by our strive to bring IKEA to Mexico by 2020 as well as by exploring overseas expansion possibilities for Ikano Industry. We have exciting times ahead of us! Lars Svensson Henrik Eklund Robert Jaaniste Daniel Skoghäll Head of Group Managing Director Managing Director Chairman of the Yohann Adolphe, Sustainability Ikano Bank Ikano Bostad Board Ikano Bostad Group CFO

Ikano Group organisation

Sebastian Luczynski Tomas Wittbjer Christian Rojkjaer Malcolm Pruys Managing Director Business Leader Managing Director Managing Director Ikano Industry Insurance IKEA Southeast Asia IKEA Mexico Ikano S.A.

Group Services Supervisory Board

Peter Kamprad Jonas Kamprad Mathias Kamprad Chairman Board Member Board Member Finance Insurance Production Real Estate Retail Eva Cederbalk Per Karlsson Board Member Board Member

Mikael Ohlsson Måns Hultman Board Member Board Member

*Member of the Ikano S.A. Management Team Our mission Simplifying the many people’s lives so they can focus on living.

group.ikano

Produced in May 2019 by the Communications department of Ikano S.A. The printing cost for this booklet was EUR 0.43 per copy. 5,000 copies were printed.