The People Behind Integrated Mobile Awards and Physician Recruitment Crisis Unit Recognition at Horizon Adapting to virtual world offers First-in-Horizon program So many reasons Issue No. 24, Vol. 5 new opportunities making a difference in SJ to say congrats! November 2020 Page 5 Page 10 Starting on Page 12 HorizonSTAR A publication for the staff of Horizon Health Network
We Care: Grade 12 student creates care packages for Upper River Valley cancer patients Page 5
Organ donation lung retrieval first of its kind in New Brunswick Page 8 Community outreach in Minto — COVID-style Page 15 Contents 5 6 7 8 9 10 11 12 We Care: Grade 12 student Meet Horizon’s Physician What do you know about Organ donation lung Keeping her community First-inHorizon program making Remembering our babies Congratulations to the creates care packages for Recruitment Advisors nurse practitioners? retrieval first of its kind in safe, one mask at a time a difference in Saint John gone too soon 2020 Quality Quest Award URV cancer patients New Brunswick recipients! St. Joseph’s Hospital Auxiliary recognized
Rebecca Agnew Dan Allan Julia Brooks Carla Caissie Central Scheduling Volunteer Services Health Services Saint John Area Saint John Area Moncton Area Saint John Area SOCIAL SHOUT- We’re here
Dustin Clark David Cormier Stephanie Goguen Jackie Gordon Jennifer Hawkins Liane Jordan Sherry LeBlanc Sherry Leech Isabelle Logan Community Health Women and Children’s Financial Services Security and Safety Services Financial Services Fredericton Area Health Services Health Program Fredericton Area Saint John Area Saint John Area Health Services Upper River Valley Area Saint John Area Moncton Area Saint John Area Saint John Area OUT to help.
Anne Losier Janis Mallet Lisa McAllister Hilary McDonough Smith Ron McGrath Kelly McNiven Lynn Meahan-Carson Tammy Morehouse Susan Neal Community Health Central Scheduling Central Scheduling Health Services Health Services Moncton Area Moncton Area Saint John Area Saint John Area Saint John Area Health Services Moncton Area Moncton Area Saint John Area Saint John Area
Lynn O’Neill Karen Palmer Charo Poirier Stefan Poziomka Aidan Proulx Darin Quinn GinaBeth Roberts Lee Vickers Nathan Wickett Accounts Payable Emergency Program Technology Planning Learning Services Family Medicine Miramichi Area Saint John Area Moncton Area Saint John Area Moncton Area Fredericton Area Miramichi Area Fredericton Area 13 14Moncton Area 15 16 17 18 19 2020 Patient Safety Hero Celebrating the inaugural Community outreach in Social Shout-Out Technology enables Friends Foundation We’re here to help Award recipients class of Leading One Minto—COVID style safe connections and announces new President Horizon Horizon’s mandatory healthier lives & CEO 2020 Awards of Honouring our Veterans cybersecurity training Distinction in Nursing is here
On our cover: This magazine is published by Horizon Health Network’s Communications In Every Issue Laura dropped off 50 care packages for oncology patients at Horizon’s Upper Department, and is distributed free of charge to Horizon staff, physicians Message from CEO River Valley Hospital on Wednesday, Nov. 18. The donations were packaged in and volunteers. A French version can be found online at fr.horizonnb.ca. Editor’s Note bags that were able to be sanitized by Horizon staff, as part of our COVID-19 Colleagues’ Corner Editor: GinaBeth Roberts precautions. Back row, from left: Erica Hull, social worker; Joanne Warren, RN; Look Who’s Shining Design and layout: Hudson Creative Agency Laura Nancekievill, Grade 12 student at Hartland Community School and the Printed by: Advocate Printing creator of the We Care Campaign; Angela Flanders, RN; Laura’s mom, Please send comments and/or story ideas to [email protected]. Christa Nancekievill, RN. Front row, from left: Dr. Amber Swan, General Practitioner in Oncology (GPO), Denise Gray, nurse manager and Laura-Lee Cogswell, administrative support. A welcome note from We Care: the editor Grade 12 student creates care packages Dear Staff, Physicians and Volunteers, for Upper River Valley cancer patients As we near the end of 2020 I have to start by looking back on the year and Laura Nancekievill has heard about the She brainstormed with her mom and her mom’s on the front of the bag that said: “Thinking saying: Wow, so much fabulous work has been done this year at Horizon. challenges facing cancer patients. Her mom, colleagues and they came up with a list of of You.” From Hartland Community School You have gone above and beyond in our response to COVID-19, adapting to Christa, is an Oncology Nurse at Horizon’s products that would benefit a person going Students Grade 5-12. Upper River Valley Hospital in Waterville. through chemotherapy. Together, they made a new and extra pressures, including dealing with the many unknowns and “I’m hoping this small gesture will brighten an list of items such as hand cream, mild soaps, soft constant new information associated with this virus. Welcome to the 24th edition of the Horizon Star! She also knows how much even a small pick- oncology patient’s day just a little bit and let them toothbrushes, lip balm, and hard sour candy. me-up can help soothe and bring strength know that ‘we care’ about them,” said Laura. As an organization, despite having to scale back our services during the early With just over a month to go in 2020, I’m not the first – and during these challenging times. Laura then thought of a plan to leverage phases of our response to keep everyone safe, certainly not the last – to say it’s been quite the year. “I’m extremely proud of Laura,” said her donations through her school community, and we were still successful in providing access to While driving to a soccer game one September mom, Christa. “As a parent you try and Over the last nine months we’ve adjusted – and re-adjusted – to took that plan to her teachers and principal. safe and quality care as timely as we could. evening the idea for what became known as raise your children to be kind and caring get to where and what we now consider our “normal” daily lives. She quickly garnered their support to run a the We Care Campaign started percolating. and to serve others. It is so nice to see her You’ve had to work through other ongoing Kids are back in school, learning and socializing with added campaign at school to help collect these items. manifesting these important qualities as she challenges, too, including staffing shortages. protections, our communities are vibrant, refreshing annual “We were talking about her job as an oncology Each classroom from grades 5 through 12 grows into a young woman.” We will continue to work through these issues, events, like Halloween, Remembrance Day ceremonies and nurse and how difficult it can be on a person was responsible for bringing in three different such as physician shortages for the Emergency fundraisers, to be COVID-19 safe, and our facilities are operating newly diagnosed with cancer,” said Laura. “It Denise Gray, URVH’s Oncology nurse manager types of products. Each classroom was Department in Sackville and the nursing as safely as possible, swiftly adapting to outbreaks and new can be such an overwhelming time for them was extremely touched by this generosity and challenged to bring in at least 30 items. shortages in Perth. information. when they go to the Oncology Department … thoughtfulness. My mom said she wished there was a way to From October 19 to 30, Laura collected These staffing challenges aren’t specific to Even though we have no crystal ball to predict what’s to come in “A cancer diagnosis is very overwhelming, but make that day a little easier on them.” donations, and after two weeks, her Horizon; locally, nationally and internationally, 2021 (we do have amazing teams working on modelling, based Laura’s idea will provide comfort and support schoolmates had brought in over 400 items, 4 recruitment has been difficult. Fewer flights on epidemiology, and other public health directives), we can still This got Laura, a Grade 12 student at Hartland to our oncology patients,” she said. “A sincere 5 enough to make 50 care packages. in and out of the region and finding potential reflect on what we’ve done to make this happen and what we Community School, thinking — thinking about thanks to the Hartland Community School recruits in the online world makes this process can continue to do to keep this new normal. This was not – and the ways she could help make that day a little After the campaign ended, she brought the Students of grade 5-12 for participating in this a bit more challenging. However, I can assure will not be – an easy feat and not something all regions of our easier for patients that could also combat items home, sorted them and bagged them amazing campaign! You are making a difference you we certainly have the right people helping country and world are experiencing. some of the side effects of chemotherapy. into individual care packages with a sticker in our community and it is greatly appreciated!” on the recruitment side of the house. Karen McGrath Along with this reflection, I think it’s very important we all take As you know, and hear time and time again, President and CEO some time to think about our achievements over the past year, the virus is still all around us. We must continue despite living and working through a pandemic. to be vigilant in our fight against COVID-19. As I’ve said before, one of the I also hope you can take some time to enjoy hobbies and self- best ways we can do this is by following simple, but effective, public health care routines, especially over the holidays. measures: I hope you find enjoyment, and even relaxation, in a publication • Before you enter your facility and when you exit for the day, put on your like this. The last few issues have seen some of our highest mask (in this situation, a non-surgical mask works just fine). readership ever, which tells me you do. • As soon as you enter your facility, clean your hands. • While you’re in your facility, continue to wear a surgical (level 3 grade) mask In this issue, you’ll read many stories of first within Horizon — at all times, and remember to keep your distance, staying six feet from one the first Integrated Mobile Crisis Unit, through which mental another – unless you’re providing clinical care, eating, or working alone in health nurses and police officers are making a difference in Saint your office. John area, and the first lung retrieval and organ donation after cardio-circulatory death (DCD) of its kind in New Brunswick. Another way to help us help people be healthy and manage our hospital capacity is to get your flu shot, conveniently provided by Employee Health and You’ll also hear from our physician recruiters and the challenges Wellness where you work. Encourage others in your bubble to do the same, as and success in recruiting physicians to Horizon. all New Brunswickers can get the flu shot at no cost this year. In January 2021, we’ll celebrate 25 issues of the Horizon Star! Building these new public health habits may mean moving away from our I hope you will mark this milestone with me by sharing your normal routines. This can be uncomfortable at times, but it’s truly the easiest stories. Reach me at [email protected] with your ideas. way to protect ourselves and one another from this virus. Happy reading, Normally at this time of year, we are looking forward to a restful and joyful holiday season, filled with cheer, parties and lots of hugs. There’s no doubt Christmas holidays will be different this year: you may not be able to see family from outside the Atlantic Bubble and social gatherings with friends will be limited. Because of this — and after dealing with quarantines and other stresses over GinaBeth Roberts the past 10 months — I want you to make sure you pay extra attention to your Editor, Horizon Star mental health and reach out for support when you need it. I wish you a lovely holiday season, and look forward to what is to come in the new year.
Karen McGrath Laura dropped off 50 care packages for oncology patients at Horizon’s Upper River Valley Hospital on Wednesday, November 18. The donations were packaged in bags that President and CEO were able to be sanitized by Horizon staff, as part of our COVID-19 precautions. Back row, from left: Erica Hull, social worker; Joanne Warren, RN; Laura Nancekievill, Horizon Health Network Grade 12 student at Hartland Community School and the creator of the We Care Campaign; Angela Flanders, RN; Laura’s mom, Christa Nancekievill, RN. Front row, from left: Dr. Amber Swan, General Practitioner in Oncology (GPO), Denise Gray, nurse manager and Laura-Lee Cogswell, administrative support. Colleagues Corner Colleagues Corner Meet Horizon’s Physician Recruitment Advisors What do you know about nurse practitioners? Meet Horizon’s Physician Recruitment Advisors – As the largest health care authority in New Brunswick, Horizon is proudly comprised of Debbie Donovan, Darlene Doiron, Denise Coulombe health care and allied health care professionals from many disciplines. Our patients benefit and Hope Kelly. THE CHALLENGES because we have expertise in every area of health care – from those on the frontline to Don’t assume by their brilliant smiles that the task of recruiting physicians is easy; their work is AND SUCCESSES those behind-the-scenes. extremely complex and invaluable to the success of our organization. OF RECRUITING In honour of National Nurse Practitioner WHEN ASKED WHAT THEY LOVE ABOUT THEIR CAREER, Horizon’s Physician Recruitment Advisors report to the Medical Directors in each region. They are Week, celebrated each year in November, HERE’S WHAT A FEW HORIZON NPS HAD TO SAY: not only responsible for identifying and screening candidates, but are also involved in succession we’re helping you get to know the nurse planning, retention and every aspect of our physicians’ lives at Horizon – from immigration, to PHYSICIANS practitioner (NP) role. “The best part of licensure, to privileges, connecting with key stakeholders, to housing, and transportation. “Recruitment of physicians is not an easy this career is being able to make task,” explained Dr. Édouard Hendriks, Here are 10 things you should know about Horizon NPs: a positive impact on a patient’s life and Horizon’s Vice President Medical, Academic health. My patients know that they can and Research Affairs. “One needs to be close 1. Horizon NPs work in a variety of settings come to me with their questions and to communities to understand their needs, including community health centres, concerns and I can offer preventative care to have constant communication with Heads addictions and mental health services, and help them have healthier lives.” of Clinical Departments to understand their nursing homes, schools and Emergency - Sara, NP at Horizon’s Chatham expectations, to be involved in a multitude of Departments. Health Centre and Sexual Health ways to connect with potential candidates, 2. They work both in urban and rural Clinic in Miramichi to ensure that candidates are aware of our settings, from the province’s busiest expectations and we of theirs. It demands Emergency Departments to small island 6 time and effort.” communities like Deer Island and 7 “The most difficult part of this job is the Campobello Island. negative media coverage and social media 3. NPs can order, perform, and interpret about the lack of physician recruitment in diagnostic tests and provide primary New Brunswick,” said Hope. health care for patients, including prescriptions and specialist referrals. “My patients! However, anyone who works closely with Feeling as though you’ve made this group knows that the level of effort, 4. NPs provide primary health care a difference in someone’s life is Debbie Donovan, in Miramichi, has been Denise Coulombe began her career commitment and success that the recruiters services to patients and clients of all what it’s all about. I enjoy being a part involved with recruiting physicians since with Horizon 17 years ago as the Official have in attracting physicians is extremely high. ages and all walks of life. This includes of a primary health care model where working with students, seniors, First she started in 2007, when she worked in an Languages Coordinator in the Fredericton I can meet the patient where they are, administrative role. When the regional health area. In this role, she assisted with some “We work collaboratively to ensure a standard Nations communities, the homeless and in that moment, and help ensure they authorities amalgamated to become Horizon, translation and communications with many of practice throughout Horizon and to foster newcomers to Canada. receive the resources required.” the need for dedicated resources to physician of the French-speaking physicians, so the good communication and collegiality,” said 5. NPs work in collaboration with physicians recruitment increased, and she stepped into move to Physician Recruitment Advisor was a - Keltie, NP at Horizon’s Gibson Darlene. and other members of the health care Physician Recruitment Advisor shoes. perfect fit. Health Centre It’s also crucial they work as a team because team. They help improve access to many other recruiters and facilities are primary care – helping decrease wait lists seeking physicians from the same pool of and alleviating stress on the health care candidates. system. 6. NPs have advanced education and “The competition is fierce,” explained Denise. training. They are registered nurses who “We compete with bigger communities, cities, complete a nurse practitioner program, provinces and other facilities from across many of whom obtain a Master’s level Canada and the United States.” university degree. Despite the difficulties, they are consistently 7. NPs, like all nurses, must complete annual hiring physicians and filling vacancies, year- licensing requirements set out by the over-year. And 2020, in particular, has been Nurses Association of New Brunswick. “The thing I love most very successful – even with the global 8. Across Horizon, NPs provide sexual health about my job is simply having the pandemic and all recruitment activities being services to their patients – from pap tests ability to help others. I find satisfaction virtual. In fact, in August 2020, when media to sexual health services and education to in using the strong communicative skills highlighted concerns with physician vacancies students. and practical knowledge RNs acquire at the in New Brunswick, Horizon’s vacancy rate was bedside to inform and guide my practice as a 9. NPs take a leadership role in health only at approximately 4 per cent. primary care provider. NPs maximize their promotion and illness prevention, communicative skillset allowing them to Darlene Doiron is in Moncton. In 2008, Hope Kelly has been in her role in Saint John “At the end of the day, our goal is a smooth providing patients with a complete and efficiently navigate patient care, build she started in the Medical Staff Office as for almost four years. She joined Horizon transition for new doctors and their families,” effective care plan. the Salaried Physician Coordinator. In 14 years ago and soon after became the stronger relationships and attain said Debbie, “and when a doctor opens his 10. It’s been almost 20 years (July 2002) since invaluable patient insight.” 2010, Acting Physician Recruitment Advisor Privileging Advisor in the local Chief of Staff’s door for business – that’s a successful day at responsibilities were added to her position, Office, which turned out to be perfect training the Nurses Act was amended in New - Todd, NP at Horizon’s Saint John the office!” and in 2015 she became a Physician ground for her current role as Physician Brunswick to enable NPs to practice in Sexual Health Centre Recruitment Advisor. Recruitment Advisor. New Brunswick.
Want to tell your colleagues about the services you provide for patients and staff throughout Horizon? Want to tell your colleagues about the services you provide for patients and staff throughout Horizon? Email [email protected]. Email [email protected]. Organ donation lung retrieval first of its kind Keeping her community safe, one mask at a time in New Brunswick Marie Crouse of Wakefield, New Brunswick proudly. “I’m working towards Editor’s Note: To protect patient privacy, specific information about this donation has not been included. knew early in the pandemic community face 2,000. I started out working masks were not a passing phase. A life-long towards 1,000 and then I thought, Horizon’s New Brunswick Organ and Tissue considered after all life-saving methods to million population (dpmp) rate of 21.7, which seamstress, she quickly put her skills to use well, I got to 1,000, so why not Program coordinated the province’s first save a patient’s life have been exhausted and is comparable to the 2019 Canadian rate of and started sewing up a storm. make more.” donation after cardio-circulatory death (DCD) is provided as part of quality end-of-life care. 21.9. New Brunswick’s cornea donation for After an ankle injury forced her to take some Sewing and donating 2,000 masks lung retrieval earlier this year. transplantation dpmp rate was the highest in After a period of reduction in the number of time off work in April, Marie decided to keep is no small feat. But for Marie, she Canada in 2018 and continues to rise. DCD, or donation after circulatory death, was donations at the start of the pandemic, the herself busy by sewing masks. says she’s just doing her part to keep everyone safe. And she’s had introduced in New Brunswick in 2019 as a NB Organ and Tissue Program is now seeing The NB Organ and Tissue Program is a “I am not a person to sit around and do some help from the community, pilot project at the Dr. Georges-L. Dumont an increase in the number of organ and tissue provincial program administered by Horizon nothing, so when this whole thing first too: a huge amount of the fabric University Hospital Centre (Dr. Georges-L. recoveries compared to last year. Health Network and provides organ, cornea, started, I knew I had a humungous amount of Dumont UHC). It provides families the and tissue (e.g. bones and tendons) donation she uses has been donated to her In fact, deceased donation is on the rise in fabric, so I decided to start making masks,” option of organ donation for patients with services to all New Brunswickers. by local residents. New Brunswick, increasing from 11 organ said Marie, who learned to sew from her severe brain injuries who do not meet the donors in 2018 to 13 donors in 2019 and 17 Visit HorizonNB.ca/Organ-Tissue for more grandmother when she was only 12 years old. Not only are donated masks strict criteria for brain death once a decision keeping people safe, they are donors so far in 2020 reaching a donation per information about the program. “I started by just making a few masks and has been made to remove all life-sustaining helping spread a bit of much distributing them to essential workers by treatments. needed joy. In late October, putting them (a message) out on Facebook volunteers at the URVH handed “DCD was introduced progressively, with only and it just snowballed from there. For a while, out Halloween-themed masks to kidneys and livers being retrieved initially from no one was making them. I think I had the children. DCD donors,” said Nadya Savoie, Administrative foresight to know COVID-19 wasn’t going Director, NB Organ and Tissue Program. “To DONATION — away.” At times, Marie has all three of date there has been a total of seven deceased her sewing machines going and Marie began by donating 100 masks to DCD donors in New Brunswick, accounting for WHY it matters even brought one of her trusty Horizon’s Upper River Valley Hospital (URVH) 25 per cent of organ donors since it was first machines to her camper in the 8 • There are approximately 4,400 Canadians waiting for a lifesaving organ and quickly set to work making more. 9 introduced to NB.” summer, so she didn’t lose any Each mask takes her around 10 minutes to transplant precious sewing time. Prior to 2019, deceased organ donation in complete, including cutting and sewing. New Brunswick was only possible after brain • On average 250 Canadians die each year waiting for a transplant “The response has been Donated community masks are provided to death, which occurs when the brain has • You, a family member or a friend is far more likely to need an organ or cornea excellent,” said Marie. “I’ve had patients or visitors entering a Horizon facility permanently lost all function and a diagnosis people request masks who have or tissue transplant than to become a donor yourself who do not have their own mask; any mask Gloria Bellamy, volunteer at Horizon’s Upper River Valley Hospital, of death using neurologic criteria has been been given one at the hospital. donated to a specific facility remains in that shows off some of the donated community face masks ready to be determined. After getting their mask they went If you needed an organ or cornea or tissue transplant would you have one? If so, community. distributed to patients and visitors. to the front desk to find out who “I believe that with DCD increasing the please help others. Donation saves lives, improves quality of life, and provides number of organ donations, it will also Prior to distribution, Horizon’s Volunteer made them, so they could find a way to get community mask donations from several provide more families who choose organ hope for the future. Resources team ensure all masks are more!” other individuals around the province, as well donation for their loved ones with a sense laundered and individually placed in a sealed as various businesses and quilting groups and bag with instructions for use and care. Marie isn’t the only person who’s sewing Horizon employees. of closure and a slight positive light in It only takes two simple steps to become a donor: machine is working overtime these days. the sadness in losing a loved one,” said “I’m up to 1,725 donated masks now and I As of October 1, 2020, over 7,500 masks neurosurgeon Dr. Robert Adams, Head of 1. You must indicate your intent to donate on your Provincial Medicare Card. have another 100 ready to deliver,” said Marie Horizon is fortunate to have received have been donated. the Department of Neurological Sciences, You can do this by calling Service New Brunswick at 1-888-762-8600 and Chief of the Division of Neurosurgery and Medical Director for the NB Organ and Tissue select “2” to request your Medicare Card be updated. Your new Medicare Program’s Organ Division. “They’ll hopefully card will clearly display a “D” to indicate you are a donor. You may change or find comfort that their loved one has provided several others with the gift of life.” withdraw your intent to donate at any time. Given that the percentage of lung retrieval 2. Discuss your decision with your family or loved ones. It is important that rate is lower compared to other solid organs those closest to you know your wishes. This could help them if they are faced such as kidneys or the liver, DCD increases the number of donor lungs available for with the decision to donate. transplantation. “DCD organ donation has widely increased donor potential and will increase the availability of organs for our patients on the transplant list,” said Dr Rémi LeBlanc, Intensivist, Service Chief for Intensive Care at Dr. Georges-L. Dumont UHC and Donation Physician champion for the NB Organ and Tissue Program’s Organ Division. “This is great news for New Brunswick patients who are on the transplant waiting list and for their families.” To become an organ donor, a person must be on life support, i.e. a ventilator or breathing An assortment of holiday masks sewn by Marie Crouse, ready to be donated to Horizon. machine in an intensive care unit (ICU), with Disclaimer: Horizon no longer accepts donations of community cloth facemasks. This decision is based on the organization’s ability to assess and meet new Public Health Agency of Canada (PHAC) guidelines no hope of recovery (only 1 to 2 per cent of regarding community cloth facemasks (non-medical masks and face coverings). Horizon is grateful to members of the community like Marie for their generosity in donating more than 7,500 community cloth hospital deaths in Canada). Donation is only facemasks over the last several months. These facemasks were distributed to visitors and outpatients. Horizon’s first Integrated Mobile Crisis Unit making a difference in Saint John area Remembering After years of careful planning and and Mental Health Services in Saint John, said collaboration with stakeholders, a first-of-its- the early results have been encouraging. kind approach to mobile crisis response in New “They have already been diverting a number Our Babies Brunswick is now actively serving clients in the of cases away from the hospital, which is really Saint John area. great to see so early into this,” she said. “And Horizon’s Integrated Mobile Crisis Response with the (additional) outreach they’re doing in Unit formally launched earlier this fall – an the community; the team is out over the course Gone Too Soon expanded version of the Mobile Crisis Response of the 12-hour shift working with clients and Dr. Amanda Worden-Rogers, Family Physician, Fredericton Unit operated by Horizon’s Addiction and responding to different things – and they’re Mental Health Services in the Saint John area saying this approach is clearly working.” October was Pregnancy and Infant Loss Awareness for the last 20 years. Horizon’s Integrated Mobile Crisis Response The most noticeable difference between then Unit in Saint John is available to respond to Month. We all know someone or heard of someone who and now is the addition of two Saint John Police crisis calls and provide community outreach Members of Horizon’s Integrated Mobile Crisis experienced such heartbreak and it is unfathomable Force constables to the Horizon team, from 11 a.m. to 11 p.m., seven days a week, Response Unit in Saint John are making a difference in to most people. Social media often just lets us see the a first for the province. with staff working in pairs on each shift. the community, after the first-of-its-kind pilot project launched in the fall with two members of the Saint John “happy” times – but that isn’t real and that isn’t helpful These two officers – Const. Mary Gellatly and Calls to activate the mobile crisis team can Police Force joining the unit for a three-year period. Const. Emily Hobbs – have been seconded come in either through 911 dispatch or directly From left: Cst. Mary Gellatly, Kendra Fudge and Erica if there is someone out there who needs to know they to Horizon for a three-year period where they through the unit’s 1-888 crisis number (1-888- Henderson, registered nurses, and Cst. Emily Hobbs. aren’t the only one struggling. So, I’m sharing my story. will undergo specialized mental health training 811-3664). My husband and I found out in August that we But I had mother’s and Horizon orientation while serving as active Brannon said this project would not have been $900,000 commitment over the three-year period. would be adding to our family (due April 2021) intuition, and I needed members of the unit, which also includes a trio possible without the support of the Saint John Brannon noted the integrated model should and we were so happy. (Well, except Figs – our to know for sure. So, at of mental health nurses. Police Force, as well as Dr. Mary Ann Campbell, 10 ultimately result in a more coordinated, dog. He is OK with two kids!) I have always 11 weeks, my colleague 11 An officer will be paired with a nurse on each who heads up the Department of Criminal streamlined and effective response for area been one to share news early, as I believe life and friend tried to shift to help respond to high-risk mental health Justice at the University of New Brunswick Saint mental health clients through improved is to be celebrated at any stage. Our family and find the heartbeat. No crisis calls, providing critical, timely mental John (UNBSJ). Dr. Campbell provided expertise interagency collaboration. friends knew and celebrated with us. Our girls heartbeat was heard. health intervention and outreach services to into the development of the framework By reducing the number of interactions between knew they would be “big sisters” and were vulnerable clients where and when they need for the new unit and will also help track its I went for an police and those experiencing a mental health already planning their roles. them. performance over the course of the pilot. ultrasound. The tech crisis, she said one of the main goals the project Our ultrasound had told us at about seven was lovely, but I knew Just a few weeks into the pilot project, Sarah The initiative also received significant financial is hoping to achieve is ultimately reducing the weeks things looked good and there was a without a word what Brannon, Project Lead with Horizon’s Addiction support from the provincial government, a number of unnecessary transfers to the hospital strong heartbeat, and I know from my job as a the news was. Our Emergency Department (ED). family doctor that once you have that, 98 per baby, too perfect for In 2019, the Saint John mobile crisis unit cent of the time you have a healthy baby in this world, had left us. responded to over 2,100 calls for assistance, your arms in nine months. St. Joseph’s Hospital Auxiliary roughly 430 of which resulted in the client The walk from the recognized with volunteer award being transported either by police or However, during the next few weeks, seeds of ultrasound room to ambulance to the ED. doubt started to creep in. the car is one that seemed so surreal – The St. Joseph’s Hospital Auxiliary recently received Catholic Health International’s Volunteer My pants were still fitting, some of my By freeing up police to focus more of their time seeing others’ faces, Excellence Award. symptoms went away. I tried a few times at and energy on criminal matters, she said she’s wondering if they were work to hear the lovely early heartbeat sounds On October 9, Jennie Gallant, Auxiliary president, accepted the award from Kathi Hurley, Facility confident the new approach will cut into those getting bad news today (I had been able to hear my daughters’ Jubilee Administrator at Horizon’s St. Joseph’s Hospital, with Melissa Short, the Auxiliary’s business figures. too. I let my husband and Cadence’s heartbeats at around eight to manager in attendance. and family know and “When you see people working in community, nine weeks) but I couldn’t find it. I chalked that went to pick the girls The St. Joseph’s Hospital Auxiliary has been active since it was established in 1929. Members it seems to de-escalate things just by being on up to the extra pounds I had gained since my up from school. I knew serve as volunteer staff at Jo’s Boutique, the much-loved gift shop in the lobby of St. Joseph’s. their turf,” Brannon said. “And especially now, last pregnancy. that I just needed to hug and snuggle them. miscarriage. I was so very well taken care of. Proceeds are donated throughout the hospital for the benefit of patients. with COVID concerns, a trip to the ER isn’t necessarily what it once was, and while we When we told Jubilee, her sobbing broke my I have sat with many women and men, crying Catholic Health will still take people to the ER who need to be heart, and her care and questions were so together at the unfairness of miscarriage and International (CHI), there, there’s something to be said for seeing innocent and sweet. We took the weekend just infant loss. I speak from the heart, both from the sponsor of St. people in an environment that’s comfortable to breathe and “be” – we went on a beautiful experience (having our first loss before Jubilee Joseph’s Hospital, was for them.” healing hike, and took time to enjoy our blessings. was conceived and now this one) and from pleased to recognize the professional experiences. What I know is that Having the two police officers – who will be On Monday, I worked, seeing patients that tremendous dedication we all grieve, but we all do it in different ways. I dressed in plain clothes and attending calls in were roughly the same number of weeks along, of volunteers with this like to share and talk about my grief; others like an unmarked vehicle – join the nurses on-shift, hearing the heartbeats for the first time, being award. to keep it private. she added, adds an additional layer of security so happy for them, but grieving the little one to allow the mobile crisis nurses to do their jobs Due to COVID-19 inside me who would never give me that joy. There are no rules, no time limit to grief. For more safely, and therefore more effectively. these babies were our dreams, our wishes restrictions, Auxiliary Surprisingly, I felt blessed that day regardless of With the demand for mental health intervention and our plans for the future. We had already members were unable my grief. I love my job, and it was part of my on the rise in New Brunswick, coupled with the imagined holding them for the first time, to attend the award healing too to be part of happiness in the time wider discussion surrounding the role police counting every finger and every toe. presentation – but have of grief. should or should not play in responding to been promised a So feel free to grieve in your own way. Share these situations, Brannon said she’s hopeful I went in the next day and became the patient. celebration when they are it or keep it for your heart only. Just know that From left: Melissa Short, St. Joseph’s Hospital Auxiliary Business Manger; Jennie that, in time, the integrated model being On the other side of the operating table, my able to meet once again. there are many who walk beside you, and we Gallant, St. Joseph’s Hospital Auxiliary President; and Kathi Hurley, St. Joseph’s deployed in Saint John will be looked at as an body seemed ready to let go that day too, feel you and hear you. Hospital Facility Administrator. Congratulations! option in other parts of the province as well. as I had started to show the signs of my Congratulations to the 2020 Quality Quest Here are your 2020 Patient Safety Hero Award recipients! Last month Horizon kicked off its celebration Awards recipients! of Canadian Patient Safety Week by presenting Horizon’s annual Quality Quest Awards “The Quality Quest Awards showcase the on the Standardization of Systemic Cancer the 2020 Patient Safety Hero Awards at a recognize Horizon teams for their quality amazing work being done throughout our Therapy Delivery at Horizon. virtual ceremony. improvement work and promotes quality organization and highlight how we continually The Patient Safety Hero Awards are presented The project began as a regional quality improvement initiatives across Horizon. strive for excellence,” said Margaret Melanson, each year to a Horizon individual and a team improvement initiative in 2018. Horizon’s Vice President Patient Centred Care. who excel(s) in their commitment to safety, On this seven-year anniversary of the “I would like to congratulate the recipients and their innovative approach to create change that award, seven nominations were put forth There are over 15,000 chemotherapy thank them for their dedication to providing enhances patient safety, their collaborative and reviewed by the Quality Quest Awards treatments per year across Horizon, making quality patient care.” spirit that proves we’re leaders, yet work Review Committee. The overall winner and systemic cancer therapy (SCT) a vital part as a team, and finally, through valuing and two runners-up were celebrated by colleagues of cancer care service in the organization. The overall winner was Brenda Kinney, understanding the role of safety concerns and Horizon’s Executive Leadership Team at a With the increasing aging population and Horizon’s Executive Director for the Saint expressed by patients and their families. virtual award ceremony in October. John area, and her team for their project the climbing cancer incidence rates in New Brunswick, ensuring safe and competent This year there were four nominations for the delivery of SCT requires evidence-informed, individual category and five nominations for standardized planning, education and monitoring. the team category. Individual Award Recipient, Rick Team Award Recipients, Dr. Angus MacDonald and Jacquelynn Carter. Wallace. The team met their projected outcome of And the winners are… 100 per cent drug delivery, 100 per cent Individual: Rick Wallace Team: Dr. Angus MacDonald and adjusted their work to ensure it was the most of the time, to 100 per cent of patients in Rick is a personal support worker in Family Jacquelynn Carter patient-centered tool that could be put into environments that minimize hazardous Medicine at Horizon’s Saint John Regional Dr. MacDonald and Jacquelynn, a registered practice, not only during COVID-19, but also drug exposure for all health care providers, Hospital who is always thinking about what’s nurse, were praised for their openness to in the future. patients and families. best for the patient and his colleagues. He feedback on their work around Simulation works diligently to provide the safest possible and Safety in the Emergency Department Congratulations to the 2020 Patient Safety 12 The process for set up and delivery of IV care for our patients. at Horizon’s The Moncton Hospital. They Hero Award recipients! 13 therapy is now a standardized process implemented in all Horizon sites. The New Brunswick Interprofessional Spine Horizon’s 2020 Awards of Distinction in Nursing Assessment and Education Clinic project was a runner-up for the award. Horizon’s Nursing Quality and Professionalism nurses (LPNs) and nurse practitioners (NPs) and Geri Geldart, Horizon’s VP Clinical Committee recently held a ceremony for its who have been nominated by their colleagues Services and Chief Nursing Officer. third annual Awards of Distinction in Nursing. for their excellence in nursing practice in The project was led by Dana El-Mughayyar, Award recipients were acknowledged for their the areas of leadership, clinical practice, Horizon research coordinator at Canada Historically, the awards were presented during contributions to nursing professionalism, as mentorship and nursing novice. East Spine Centre in Saint John, and Tara M a series of recognition events across Horizon’s well as for exemplifying the mission, vision ann, physiotherapy manager at Horizon’s facilities, but due to the COVID-19 pandemic, The Nursing Quality and Professionalism and values of our organization. The Moncton Hospital, along with an the event was held virtually this year. Committee received 40 submissions from Congratulations to all the 2020 Award of interdisciplinary team at each site. across Horizon and 16 nursing professionals Brenda Kinney, Standardization of Systemic Cancer Dana El-Mughayyar, with the New Brunswick The Awards of Distinction in Nursing highlight Distinction in Nursing recipients! were formally recognized by the committee Therapy Delivery at Horizon project team lead, was Interprofessional Spine Assessment and Education Initially designed as a pilot project at Horizon’s registered nurses (RNs), licensed practical presented with the Quality Quest Awards plaque at Clinic (NB-ISAEC) project lead, was presented with the Saint John Regional Hospital and The Moncton Horizon’s Saint John Regional Hospital. Quality Quest Awards plaque at the Canada East Spine MIRAMICHI AREA MONCTON AREA Centre in Saint John. Hospital to fill a gap in the current standard of care for low back pain patients, the program was created to better serve patients, and to help them return to good health through rapid assessment and excellent individualized care.
The program provides timely access to care such as personalized exercise programs, treatment plans and specialist referrals. It has been effective in reducing unnecessary imaging From left: Karen Hicks, LPN (Clinical Practice) pictured with nurse manager Christine and improving overall patient outcomes. Flanagan and unit colleagues; Brittany Lyons, RN (Nursing Novice), Kiera Strang, RN From left: Carolyn Sutherland, RN (Mentorship); Jessica Marshall LPN (Nursing (Leadership); and Pauline MacDonald, RN (Mentorship). Dr. Rebecca Mills, clinical neuropsychologist Novice); and Jaqueline Hare, RN (Leadership); accepting the award for Jaqueline and Erica de Passillé, physiotherapist both is her husband Chris Hare, pictured with Lisa Keirstead Johnson, Nursing Practice from Horizon’s Stan Cassidy Centre for Coordinator. Rehabilitation in Fredericton were also runner-ups for their project: Enhancing Self- SAINT JOHN AREA FREDERICTON AND UPPER RIVER VALLEY AREA Management of Pain.
The project team developed and introduced group-based pain education for both inpatients and outpatients, focusing on evidence-based non- pharmacological pain management strategies.
Their work has influenced the entire team, From left: Brenda Zadorozny, RN (Clinical Practice); Veronica Jamieson, RN making pain science education and pain (Leadership - Fredericton); Courtney Curtis, RN (Nursing Novice); Lisa Jones, LPN Enhancing Self-Management of Pain project team leads, Erica de Passillé and Dr. Rebecca Mills, were presented self-management strategies now part of their From left: Karen Bedford, RN (Leadership); Logan Rousselle, RN (Nursing Novice), (Mentorship); and Denise Gray, RN (Leadership - URV). with the Quality Quest Awards plaque outside Horizon’s Stan Cassidy Centre for Rehabilitation. everyday practice. Patti Reid-Shore, LPN (Mentorship); and Tracy Adams, RN (Clinical Practice), pictured with nurse manager Meghan Fitzgerald. Celebrating the inaugural graduating class of Community Outreach in Minto — Leading One Horizon COVID Style It’s pretty hard to visit a fall festival in small The two-hour outdoors event attracted more At Horizon, we know the importance of of Horizon’s Executive Leadership Team, their Each semester involves a mixture of webinars, town New Brunswick without coming away than 75 cars with 200 folks driving through professional development opportunities for managers or directors and guest presenters. workshops, videoconferences, readings, as with a great feeling about where you live and the community health centre parking lot to be employees. well as Leaders Labs. Donning golden graduation caps, each all the wonderful people who live there, too. greeted by the smiles of the centre’s staff and Leading One Horizon is a new program that participant received a certificate from The program provides an opportunity for volunteers. And it will take more than a pandemic to slow supports Horizon managers in developing a Horizon’s Chief Human Resource Officer, Horizon’s people leaders to network, hone down the staff and volunteers at Horizon’s Guests were given information and activity more solid grounding in core management Maura McKinnon, and were given the leadership skills through iterative and Queens North Community Health Centre in kits, including supplies to make a home craft competencies. opportunity to speak about what they collaborative learning, and work together to their drive to promote local activities and and a home-cooked meal together as a family. learned from the program. Nathan Wickett, share knowledge to solve complex Horizon There are four components to the program: health and wellness in their much-loved small Administrative Director of Family Medicine case studies. Many of the drive-through visitors stayed to be • You as a Leader; town. at Horizon’s Dr. Everett Chalmers Regional entertained by local musicians Melvin Fraser • Leading People; Leading One Horizon was recently recognized Hospital, delivered the valedictory address on For the past 11 years, the Minto Harvest and Wanda Grant and then took part in a • Managing the Work of the Department; by the Canadian College of Health Leaders. behalf of the class. Fest, held annually at the Queen’s North village-wide scavenger hunt that saw five lucky • and Moving Forward. Horizon employees who complete the Leading Community Health Centre, has been a usual winners take home prizes. To graduate from this program, participants One Horizon program receive credits towards The first class celebrated their completion autumn scene, complete with craft displays completed 75 hours of learning over a the nationally recognized LEADS in a Caring If it can be said that small towns and villages — or graduation from — the program with and fun events. 10-month period — which, for the inaugural Environment certification. are the bedrock of New Brunswick, then a virtual ceremony, attended by Horizon’s group, was paused, then extended, due to Then came COVID-19. Minto’s history as a mining town can be a President and CEO, Karen McGrath, members Congratulations to the Class of 2020! COVID-19. shining example of how neighbourhoods can Local musicians Wanda Grant and Melvin Fraser This year, following the province-wide push set an example for communities across the entertained guests at the 2020 Minto Harvest Fest. to promote face masks and social distancing, Participant Testimonials province — even during a pandemic. organizers took a new, highly-successful Photos courtesy of Horizon’s Queens North Community Health “The Leading One Horizon program was a very “Leading One Horizon provided me the Great networking and ability to view other approach. Centre staff. enriching experience that provided a host of opportunity to build leadership and management perspectives including best practices. Excellent 14 tools, approaches, strategies and other resources skills (and know the difference between the experience.” – 2020 LOH GRADUATE 15 that leaders and future leaders can be aware of two) that are specific to the work of Horizon. and practice as needed. The program requires a The course was also a fantastic networking good investment of time by the participants, but opportunity with leaders from across many the return value cannot be argued.” – 2020 LOH portfolios.” – 2020 LOH GRADUATE GRADUATE
Staff and volunteers get ready to welcome guests to From left: Emily Shapiro, community developer, and Guests took home activity kits, which included their drive-though harvest fair. Janet Tree, physiotherapist welcome guests to supplies to make a home craft and a home-cooked Harvest Fest 2020. meal together as a family.
Rebecca Agnew Dan Allan Julia Brooks Carla Caissie Central Scheduling Volunteer Services HONOURING OUR VETERANS Health Services Saint John Area Saint John Area Moncton Area Saint John Area
Horizon has the unique privilege of providing The video features our President and CEO, Karen McGrath, as well as Royal Canadian Legion care to veterans in several facilities. local branches, Fredericton and Saint John mayors, police departments, fire department, November is a special time of year when volunteers and a few others. we honour our brave veterans at Horizon’s To our brave women and men veterans: Dustin Clark David Cormier Stephanie Goguen Jackie Gordon Jennifer Hawkins Liane Jordan Sherry LeBlanc Sherry Leech Isabelle Logan Veterans Health Unit (VHU) in Fredericton and Community Health Women and Children’s Financial Services Security and Safety Services Financial Services Ridgewood Veterans Health Wing (Ridgewood) we will not forget what you gave us, because what we value Fredericton Area Health Services Health Program Fredericton Area Saint John Area Saint John Area Health Services Upper River Valley Area Saint John Area Moncton Area Saint John Area Saint John Area in Saint John. most in life today, is what you put on the line. This year, the global pandemic affected our Remembrance Day ceremonies, but it certainly Thank you for your service. didn’t diminish the ultimate respect we have for these heroes – those who never returned Watch the video here.
Anne Losier Janis Mallet Lisa McAllister Hilary McDonough Smith Ron McGrath Kelly McNiven Lynn Meahan-Carson Tammy Morehouse Susan Neal from service and those who returned but were Community Health Central Scheduling Central Scheduling changed forever. Health Services Health Services Moncton Area Moncton Area Saint John Area Saint John Area Saint John Area Health Services Moncton Area Moncton Area Saint John Area Saint John Area Horizon and several important members of our communities came together to show our gratitude in a short video. The video project was spear-headed by Nicole Robertson, Supervisor Recreation Therapist, Lynn O’Neill Karen Palmer Charo Poirier Stefan Poziomka Aidan Proulx Darin Quinn GinaBeth Roberts Lee Vickers Nathan Wickett and Jenny Yoston, Music Therapist, at Ridgewood, Accounts Payable Emergency Program Technology Planning Learning Services Family Medicine Miramichi Area Saint John Area Moncton Area Saint John Area Moncton Area Fredericton Area Miramichi Area Fredericton Area to honour our veterans in a new and special Moncton Area way. Carol Travers, Supervisor Recreation Since the class wasn’t able to get together for an in-person graduation photo, a yearbook-style photo was created to serve as a Therapist at the VHU jumped in to help plan memento of their time together and their achievements! as well. From Krisan Palmer, Technology enables safe connections Horizon Virtual Care Manager and SOCIAL SHOUT-OUT and healthier lives Clinical Lead
Horizon has always held to the philosophy that geography or travel too can be eliminated. There are many ways Horizon physicians and On Horizon’s social media platforms, we’ve heard from many of your patients, clients and families technology is an enabler. We have embraced Patients are now sitting in the comfort of their staff have adapted their approach to connect about the professional, safe and quality care you provide. it as such to increase access to scarce clinical own homes and using their own devices to with patients, clients and their families. In this recurring feature, we’ll highlight some of these “social shout-outs.” resources in a timely manner by way of a have a live interactive audio/video consultation If you see a social shout-out, tell us about it by emailing [email protected]. variety of technical modalities. with their provider or when participating in a The New Brunswick Heart Centre, as an group learning session. example, has transitioned cardiac surgery In this manner we have been able to eliminate follow-ups to a virtual platform, as well Harry Forestell Brittany Skelding geography between patients and clients Patients can also provide images and/or video as the vast majority of clinic visits for @HarryForestell @BrittSkelding and their clinicians. Until recently, this has clips securely to their clinicians to complement electrophysiology procedures. The centre has always been referred to as Telehealth; this their care plan by using Horizon’s Virtual Care also successfully transitioned cardiac rehab Picked up my lovely wife after a day surgery procedure at Perk of working at a hospital: Flu shots at your desk! Thank terminology, or type of care, is currently being App, which is free to them in both the Google programs to online sessions with follow-ups @HorizonHealthNB Chalmers Hospital. Impressed by calm, you @HorizonHealthNB for making this easy when it is most rebranded to Virtual Care on a global scale. Play and Apple stores (when invited). by phone and some in-person consultations during the yellow phase of the pandemic. well organized, upbeat care by staff – esp nurses. Thank you important!! In the early days of using technology to We have been using Telehealth/Virtual Care The heart function clinic is now mostly improve the patient care continuum, patients since 1998 and helping thousands of patients DECH! 2:26 PM · Oct 28, 2020 providing follow-ups by phone. According to were required to go to a local hospital to see and clinicians enhance their care. Since March 4 Likes its administrative director, Janine Doucet, their 11:38 AM · Sep 26, 2020 their clinicians in a hospital or clinic site of this year, we have ‘onboarded’ over 1,500 2 Retweets 2 Quote Tweets 143 Likes team has truly embraced virtual care. [ Horizon Health elsewhere. Now, with the latest changes to new clinicians to do so using Horizon’s latest @HorizonHealthNB technology’s capability and capacity, that Virtual Care Platform. There are many other success stories. CRST (Canadian Society of Respiratory Therapists) @CRST_tweets Orthoptists, for example, may still have a patient come to their office for an initial eye Thank you, @HorizonHealthNB, for celebrating the work RTs exam, however follow-up appointments can at 16 so. Donnie preceptors at least one CSRT staff member and times be conducted virtually to improve eye 17 countless other RTs as well. He’s a gem! Oct 28, 2020 alignment and monitor fixation/vision. 3:12 PM · Oct 28, 2020 This is now the approach taken by Mary 1 Retweet 11 Likes Johnson, an orthoptist who works at Horizon’s St. Joseph’s Hospital in Saint John. Since the start of the pandemic, she has kept in touch Join the conversation! Follow us on with other orthoptists across Canada to share best practices and tips. “I also found that keeping in touch with my patients was very convenient with regular phone and video calls and this extra support really helped them,” she said. Mary has even mailed children with eye Horizon’s Mandatory conditions therapy eye patches accompanied with a handwritten ‘good work on your patching’ letter, all in an envelope she Cybersecurity Training is decorated with playful stickers. Such efforts are to be commended. To learn about other success stories involving virtual HERE! care, I recommend viewing the ‘Virtual Care is new to most of us’ video. In this video, Horizon staff and patients comment about 3 REASONS 1 You are a target. the benefits and challenges of virtual health you should care about 2 Cybercriminals are smarter care including the following testimonial from a young family: “It was nice to know that the Cybersecurity than you think. appointment was to continue… it was simple, Patientprivacy, confidentiality no travel. We are a busy household. The kids Training 3 are six-year-old twins [and there is] lots to do and safety is at risk. to pack people up and get them to doctors’ appointments.” Horizon is taking action against cyber attacks, Horizon has been nationally and internationally but YOU are responsible for being a cybersecurity guard too. recognized as a leader in the Virtual Care Community for many years. Dialogue is key. Go to Skyline to find the training and complete it by Friday, December 18, 2020. Patients and clients are always welcome to share their feedback on virtual care with their health care providers. For providers, I would encourage you to email me at [email protected] so we can Here, Mary Johnson, an orthoptist at Horizon’s St. Joseph’s Hospital in Saint John, prepares packages further discuss how to leverage technology to destined for her pediatric patients. improve patient and client experiences. Friends Foundation announces new President & CEO Greg King has been appointed the new forward to collaborating with our donors, staff, President and Chief Executive Officer of the Board and other volunteers to improve the Friends of The Moncton Hospital Hospital. care of patients and their families.”
Pat Armour, Board chair, said Greg, “has King has his Master of Business strong leadership experience in the public, Administration (MBA) and is a Chartered private and non-profit sectors.” He began his Professional Accountant (CPA). His last post new role in mid-September. was with Atlantic Lottery as Vice President of Finance and Corporate Services. King gained The CEO search was part of a succession fundraising experience in previous roles process initiated by the planned retirement of serving as Vice President and Chief Operating the founding President & CEO of the Friends Officer with the Centre for Addiction and Foundation, Linda Saunders, after 31 years of Mental Health Foundation in Toronto, as well outstanding leadership. as the Chief Financial Officer with the QEII Health Sciences Centre Foundation in Halifax. “I am honoured to be continuing the great work of Linda Saunders and her team,” said King has deep roots in Atlantic Canada. He Greg. “Now more than ever, the hospital has spent most of his life in Halifax and has is vital to our community and needs our been living in Moncton for eight years with his collective support. I am very much looking wife Carolyn and their three children.
18 19 Psssst. Hey, you! Yes, you. Did you know? Between 2015 and 2019, there were more than 3,000 incidents involving lost or stolen controlled substances, mostly opioids, reported by Canadian hospital pharmacies.
We’re here to help. Horizon is committed to supporting employees through ongoing access to the Drug-Free Workplace program.
Visit Employee Health & Wellness on Skyline to access confidential support services.
Here, Blair Deveau, left, clinical resource nurse on 4100 (Neuro) at Horizon’s The Moncton Hospital, left, Dr. Carole Deveau, a family physician, Tiffany Staples, Medical Office Admin, and Madison Duncan, a high school student, take a moment to snap a selfie at Horizon’s flu shot clinic at the Moncton Coliseum.