2011-2012 Annual Report

Journey to Excellence Our Vision To be the Best Community Healthcare System in New England

Our Mission To improve the health of the Rutland Region and surrounding communities by providing appropriate, superior, integrated, preventative, diagnostic and therapeutic health services in a caring environment through the strength of our people, technology and relationships. To Our Community…

I always know that spring is just around the The daylight is lasting longer and I saw signs of corner when it’s time for me to address you spring in our Memorial Garden – these are both through this Annual Report. This last year saw indications that it’s been a year since the last Rutland Regional Medical Center continue its Annual Report. I am always excited to let you progress toward Our Vision “to be the Best know what is happening at Rutland Regional Community Hospital and Health System in New Medical Center and to share with you our England.” Let me share with you many of the successes, along with letting you know some year’s happenings that are leading us closer to of the challenges we face. this vision. Every two years we review the direction our It’s impossible to discuss Our Vision without talking about the core of our organizational organization is going to ensure we are on the direction, which is our key customers – patients right track. We recently made small changes and providers. Our patients are the very reason to our Vision and Mission but they have big we have been serving our community for more impacts. Our Vision has been “to be the Best than one hundred years. Our relationship with Community Hospital and Health System in the physicians and providers in the area is vital to New England.” We changed this to “to be the our continued success of ensuring that we have Best Community Healthcare System in New the best services possible for our community. England”. There are two primary reasons we made these changes. The first is that since its 10- 3 bed beginning on September 6, 1896, Rutland Regional has become more than a hospital. We have expanded outside our four walls at 160 Allen Street to include the specialties of general surgery, diabetes and endocrinology, cardiology, gastroenterology, women’s healthcare, outpatient behavioral health and orthopaedics. We expect this list to continue growing as neither the physicians or Rutland Regional can survive in the long run without the other. Reimbursement changes have hit the private physician very hard and some practices cannot break even under this current environment. Rutland Regional cannot survive without a sufficient number of physician specialists. We cannot offer the necessary services to our community if there are not physicians to lead those services. Probably the most common misperception is that we have bought many practices. The physicians and their staff have simply become Rutland Regional employees and both the revenue generated as well as the expense becomes part of our financial picture. What we have tried to do in

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 every situation is to make sure that all of these Our continued participation in the Vermont transactions have been cost-neutral. Again, the Blueprint for Health, to integrate healthcare primary goal has been to stabilize the situation programs in an effort to help reduce medical for the community and to continue the services costs, is vital. Vermont is one of eight states we currently provide. involved in this pilot study, which adds resources to help primary care providers I often get asked why we aren’t adding improve the management of patients with primary care practices. While we are just as chronic diseases, and Community Health concerned about this area of practice as we are Teams to provide support beyond what a with the specialty practices, it comes back to standard visit to the doctor may achieve. These reimbursement. A lot of what we are doing right teams of five for every 20,000 patients will now is trying to balance the reimbursement and help patients connect to the services they need practice issues. Under the current, and what in order to maintain their health. Long time appears to be the future as well, reimbursement Rutland Regional employee Sarah Narkewicz, for primary care physicians is better off under RN, is the Blueprint Project Manager and she the Federally Qualified Health Care groups than is joined by Mary Lou Bolt as the Manager of with Rutland Regional. The federal government the Community Health Team. An important reimburses for their services at a higher rate. component in the Blueprint are Healthier So our strategy has been to continue to foster a Living Workshops, coordinated by our strong relationship with the Community Health Community Education & Wellness team. These Centers of the Rutland Region (CHCRR) as a six-week long workshops are designed for way of retaining our primary care physicians people living with chronic conditions and have with the community. There is no doubt that been shown to improve the health of patients 4 both our primary care physicians as well as our along with reducing emergency room use and specialty physicians are necessary to provide the in-patient admissions. I am very proud of our best healthcare to our community. hard work and commitment in this area. We have five primary care practices within CHCRR The second reason we changed our Vision and who are pioneers of this initiative, who have Mission is around the expectations of Rutland transformed to meet strict criteria and become Regional as we move forward with healthcare Primary Medical Home Practices. This is reform. For more than a century, it was enough another area where our focus on integration that we just provided great hospital services. will have a positive outcome on the health of Now we are being challenged to ensure the our community. health of the entire community. Our continued success relies on our ability to change to reflect It has now been a year since we launched our what is happening in the entire healthcare new Electronic Medical Record (EMR) to move environment. We won’t be successful in the us to a more coordinated system of providing long-run if we try to stay isolated. Integration care to our patients. It has been a dramatic is the key to our success, and that means shift in the way we work, and consequently, being committed to establishing relationships, the change has been both exciting and difficult particularly with doctors and providers in for many. We have changed from processes we the community. More importantly, we want were comfortable with to ones which started to become an active part of the healthcare as less familiar but have become easier over continuum and help our patients by guiding time. It continues to be hard work as we create them through all the different services they may improvements and do upgrades, but we believe need, whether it is here at Rutland Regional or in the long haul it will create better outcomes somewhere else. and safety for our community.

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 To ensure that Rutland Regional remains a vital the Studer Group because we felt they had the asset to the community, we have been utilizing deepest experience, had the most successful the Baldrige National Quality Program to track outcomes across the country and because their our progress toward Our Vision. We are calling approach is consistent with our Journey to this our Journey to Excellence. Although we are Excellence, and in particular, consistent with committed to succeeding in this journey and the Baldrige and Magnet criteria. To be good all earning this award, that award, and our Magnet the time is tough stuff. But, I know we’re up to it 5 designation, are just benchmarks for tracking our and that it is work that we can do. I personally progress toward meeting what is really important look forward to the challenge and I am excited – the needs of our customers. This Journey about the opportunity that we have in front to Excellence is about improving all aspects of us. I look forward to reporting back to you, of our business as we look forward to future our community, next year to let you know the improvements and accomplishments. Building progress we have made in this area. better relationships with our organization’s key customers, patients and providers is at the I appreciate your taking the time to read Rutland very heart of what we do. It’s why we come to Regional’s Annual & Community Report. If you work every day. It’s why we’ve been serving our ever have any questions or concerns, please feel community for more than one hundred years. free to contact me. These relationships are vital to our continued success of ensuring that we have the best services possible for our community.

I wanted to tell you about one of our big pieces Thomas W. Huebner, President of work in the year (and years) ahead. This Rutland Regional Health Services and is around our Service Excellence initiative Rutland Regional Medical Center to build systems that ensure the consistent delivery of excellent service to our patients and our community. It is not enough to provide excellent service most of the time. We need to do this every time. We are partnering with

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Our New Providers

March 2011 – February 2012

Adam Bates, MD...... Hospital Medicine

Thomas Beauregard, PA...... Urology

W. Bradford Bissell, MD...... Hospital Medicine

Katherine Brownlowe, MD...... Psychiatry

Rachel Bruce, MD...... Hospital Medicine

Arabella Bull-Stewart, DO...... Physical Medicine

Alison Davis, MD...... Emergency Medicine

Erin Hall, MD...... Behavioral Health 6 Lily Hughes, AuD...... Audiology

Bradley Reynolds, MD...... Sleep Medicine

Andrew Shayne, MD...... Anesthesiology

Rutland Regional is pleased to welcome these new providers and to work

with them for the health of our community. They will join our Medical Staff

of more than 200 providers in nearly 40 specialty areas. Our Leaders

Business Leaders, Community Members & Our Employees

Medical Executive Committee Section Chiefs Leadership Council Kirk R. Dufty, MD, Anesthesiology – Thomas W. Huebner, President Timothy A. Daly, MD President/CEO Daniel M. Foley, MD, Cardiology – Darren Childs, Vice President J. Christian Higgins, MD VP Quality Improvement Bruce D. Bullock, MD, Diagnostic Imaging – Kirk R. Dufty, MD, Secretary/Treasurer Roshan Siva, MD President Medical Staff Bradley A. Berryhill, MD, Emergency Medicine – Daniel M. Foley, MD, Chair, Affiliate Medical Staff Committee Steven H. Stein, MD VP Medical Staff J. Christian Higgins, MD, General Surgery – Baxter C. Holland, MD, Chair, Department of Medicine Matthew A. Conway, MD VP Professional Support Services Melbourne D. Boynton, MD, Hospital Medicine – John Kijewski, Chair, Department of Surgery Heather M.P. Smith, MD VP/Chief Information Officer Mark C. Stickney, MD, Laboratory Medicine & Pathology – Allison Wollen, Member at Large, Department of Medicine Tony M. Masuck, MD VP Human Resources Timothy A. Daly, MD, Medicine – Christopher LaFave, Member at Large, Department of Surgery Vacant VP Physician Practice Service Delivery 7 Invited Obstetrics and Gynecology – Kathy Letendre, Carol Egan, MSN, MSA, RN, NE-BC, Daniel M. Foley, MD VP Planning & Organizational Excellence Interim CNO Orthopaedics – Mary T. Nemeth, Thomas W. Huebner, Melbourne D. Boynton, MD VP Corporate Support Services RRHS/RRMC President/CEO Pediatrics – Edward T. Ogorzalek, Jon Readnour, Esq., Allison B. Adams, MD VP Fiscal Services/CFO RRHS/RRMC Chair Psychiatry – Barbara Robinson, Baxter C. Holland, MD, William G. Frankle, MD VP Clinical Service Delivery VP Professional Support Services Heather Smith, MD, Medical Director – Hospitalists Carol Egan, MSN, MSA, RN, NE-BC, 2011–2012 RRHS/RRMC Board of Directors Interim CNO Jon S. Readnour, Esq., Kirk R. Dufty, MD Domenic M. Serino, RRHS/RRMC Chair Daniel M. Foley, MD Executive Director, Rutland Health Jessica L. Anderson, Mark K. Foley Foundation RRHS/RRMC Vice Chair J. Christian Higgins, MD Joan F. Gamble, RRHS/RRMC Secretary Cort Jones Bill Bannerman Claude LaPerle John R. Butterly, MD Stephen Leffler, MD Gordon H. Chader Michael McCormack Ron J. Cioffi TJ Sabotka Matthew A. Conway, MD Advisory Staff Member Michael Dick, DMD Rebecca Banco & Janice Jacobs

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 2012 Service Awards

Forty-Five Years of Service Twenty Years of Service Mary Dalto Ambulatory Care Unit Barbara Coniglio Women’s & Children’s Unit Carolyn Berman Physician Relations Forty Years of Service Claire Reed Learning & Organizational Barbara McCamley Women’s & Children’s Unit Development Mary Nemeth Administration Dave White Information Systems Diane Graham Human Resources Thirty-Five Years of Service Georgeann Munch Rehab Unit Catherine Fondrk Rutland Heart Center Joan Spaulding Emergency Department Catherine Miller Rehab Unit Kate Lawrence ET Therapy Cynthia Stephens Rehab Unit Kim Balch Endoscopy Deborah Fredette Rehab Unit Mary Cadoret Engineering & Maintenance Deborah Stanley Fifth Floor Ralph Fretta Respiratory Therapy Jackie Gormly Fifth Floor Richard Dunworth Social Work Janet Williamson Endoscopy Shari Patch Diagnostic Imaging Kathy Hayes Emergency Department Susan Feliciano Sterile Processing Linda Mackin Patient Accounting Tonya Wright Laboratory Mary Anne Seager Information Systems Trisha Nash Intensive Care Unit Nancy Cota Utilization Management Walter Davis Respiratory Therapy Patricia Heleba Fifth Floor Peggy Young Community Education Fifteen Years of Service Robin Towsley Pharmacy Alice Ayres Finance Sharon Decato Community Health Improvement Ann Robertello Intensive Care Unit Tom Dagg Ambulatory Care Unit Ann Stein, MD Vermont Orthopaedic Clinic 8 Cheryl Morris Vermont Orthopaedic Clinic Thirty Years of Service Cynthia Shaw Physical Therapy Betty Sabotka Killington Clinic Deborah Hoisington Diagnostic Imaging Betty Spooner Community Network Deborah Marro Vermont Orthopaedic Clinic Bill Giddings Emergency Department Howie Stratton Engineering & Maintenance Dennis Fortier Food & Nutrition Services James Hollinshead, MD Vermont Orthopaedic Clinic Donna Cummings Finance Jason Allen Food & Nutrition Services Karen Taylor Surgical Care Unit Jodi Gibeault Operating Room Kate Sanchez Clinical Informatics Julie Larocca Telecommunications Laurene Ryan Operating Room Kathianne Mianulli Ambulatory Care Unit Laurie Cornelius Diagnostic Imaging Lindsey MacCuaig Rutland Heart Center Linda Generess Environmental Services Lori Scott Information Systems Patty Shaw Case Management Mark Ruskin Environmental Services Susan Potter Hospitalists Mary Ann Howell Environmental Services Suzan Brower Women’s & Children’s Unit Mary Ellen Sly Vermont Orthopaedic Clinic Tafi Baker Information Systems Mary Lynn Culver Case Management Ted Wenta Engineering & Maintenance Paula Allen Rehab Unit Pico Labate Food & Nutrition Services Twenty-Five Years of Service Rob Bassalin Intensive Care Unit Chris Littler Oncology Services Sandra Niemczyk Laboratory Deanna McLellan Transcription Shelley Watts Corporate Compliance Diane Lazarczyk Registration Tami Gilbert Environmental Services James Russell, MD Killington Clinic Tammy Holcomb Finance Kerry Ellis Information Systems Tracey Loseby Patient Accounting Mark Merriam Environmental Services Mary Bennett Environmental Services Monica Weber Post Anestheshia Care Susan Laporte Progressive Care Unit Terry Bruce Engineering & Maintenance

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Edith Guilmette Registration Ten Years of Service Eileen Tessier Diagnostic Imaging Alana Corwin Operating Room Elizabeth Jones Surgical Care Unit Angela Caruso Food & Nutrition Services Emily Jones Diagnostic Imaging Beverly Mapes Emergency Department Eric Apjohn Psychiatric Services Brian Grenier Engineering & Maintenance Eric Marsh, MD Vermont Orthopaedic Clinic Cathy Ferraro Endocrinology Erin Lamson Laboratory Colette Myhre Progressive Care Unit Erin Marston Information Systems Deborah Chehy Vermont Orthopaedic Clinic Gary Boyles Materials Management Deborah Schoch Volunteer Services Hannah McPhee Respiratory Therapy Denise MacFarlane Oncology Services Helen Bothers Food & Nutrition Services Fawn Galvin Diagnostic Imaging Hillary Reynolds Registration Gretchen Gilmore Materials Management Janet Hodge Physical Therapy Jamie Sudol Operating Room Jeffrey McKee Psychiatric Services Kate Cole Finance Jeffrey Merrill Fifth Floor Katy Higgins Women’s & Children’s Unit Jennifer Buckley Laboratory Lesley Sumner Patient Accounting Jill Greeno Nursing Excellence Linda McKenna Oncology Services Jill McCullough Women’s & Children’s Unit Mary Bell Endocrinology Jody Murray Fifth Floor Mary St Peter Diagnostic Imaging John Dyer Intensive Care Unit Melissa Messier Fifth Floor Judy McKay Patient Accounting Roxanna Fucile Patient Accounting Julie Cassarino Progressive Care Unit Steven Bart Diagnostic Imaging Karol Arbuckle Environmental Services Susan Seward Diagnostic Imaging Katherine Logan Transcription Sylvia Wallett Utilization Management Kathryn Bogart Fifth Floor Tammy Park Ambulatory Care Unit Kathy Jameson Respiratory Therapy Katie Ruby Surgical Care Unit Five Years of Service Kimberly Brayton Respiratory Therapy Aaron L’Esperance Fifth Floor Kit Lane Psychiatric Services Aimee Herrick Vermont Orthopaedic Clinic Laurel Plante Emergency Department 9 Alexandra Foley Performance Improvement Lisa Bissette Progressive Care Unit Amanda Freund Oncology Services Lori Hibbard Laboratory Amanda Morris Food & Nutrition Services Lynne Spence HIS Implementation Andrea Larson Occupational Health Marianne Leach Transcription Ann Irons Performance Improvement Mark Gagnon Social Work Ashley Loso Emergency Department Martha Andersen Fifth Floor Audrey Brandt Intensive Care Unit Marvin Mason Laboratory Barbara Riotte Pharmacy Mary Marcellus Rehab Unit Bastian Fagginger-Auer Emergency Department Melissa Grenier Cardiac Cath Lab Becky Fisher Environmental Services Michele Havens Pharmacy Brian Olsen Environmental Services Michelle Merrill Vermont Orthopaedic Clinic Brittni Fish Food & Nutrition Services Michelle Wetherby Patient Accounting Carol Curran Fifth Floor Nicole Riggs Women’s Healthcare Carole Mayes Learning & Organizational Peggy Stattel Women’s & Children’s Unit Development Richard Wells Laboratory Cathy Wetmore Food & Nutrition Services Ricky Dodd Environmental Services Charmain Blanchard Food & Nutrition Services Robert Wagner Diagnostic Imaging Chris LaFave Administration Sandy Webster Respiratory Therapy Coleen Kube Laboratory Sarah Durkee Diagnostic Imaging Corinne Morris Physiatry Sarah Randall Fifth Floor Cynthia Papineau Psychiatric Services Shannon Chalmers Rutland Heart Center Dale Gallipo Transcription Shawn Marks Emergency Department Danielle King Vermont Orthopaedic Clinic Stacy Oxley Emergency Department Daphne Leahemmer Rehab Unit Stephanie Hempt Endoscopy Darcy Hoisington Performance Improvement Susan Musial Respiratory Therapy Deanna LaFave Endoscopy Suzanne Ouimet Rehab Debora Eaton Progressive Care Unit Theresa Haywood Ambulatory Care Unit Denise Simpson Performance Improvement Theresa Pauquette Progressive Care Unit Desiree Pratt Food & Nutrition Services

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 10 Our Community Partners

Rutland Regional Medical Center is an integral patient experience by providing information, part of the greater Rutland community and support and boundless caring. Our volunteers are a valuable resource to all who live here. We our partners and, by working together, we can could not provide all we do without the many achieve our vision of being the Best Community community members who so willingly support Healthcare System in New England. us. People of all ages from throughout our area come into the hospital on a weekly basis to In fiscal year 2011, over 400 Rutland Regional perform countless helpful tasks, drive people to volunteers donated over 53,000 hours of service! medical and other essential appointments, assist We thank these dedicated community partners at one of our educational events or assist with for the energy and skills they share, their fund raising activities. They bring with them commitment to providing excellent customer a lifetime of skills and knowledge, help staff service and their dedication to helping the manage their busy workload and enhance the medical center to continuously improve.

Adult Volunteers Bobbi Adams Paulie Austin Karen Barnouw Chris Beriau Carol Bohlin Peter Abatiell Kathryn Adams Alice Ayres Kathy Barrett Dick Beriau Katie Borsh Phyllis Abatiell Terry Adams Charlie Baker Janet Beanland Angel Bishop Sherry Boudreau Lori Abelman Dan Alcorn Ruth Baker Florence Beatty Bonnie Blanchard Joan Bradley Donna Abramov Bob Aldrich Carol Bam Marguerite Beaudoin Donna Blight Jean Britt Peter Abramov Lucy Athas Bill Bannerman Linda Benson Penny Bobar Katina Brown Ardena Ackerman Sherry Atwood David Baril Anne Bergen Bill Boden Kurt Brown Dick Adams Cairle Ault John Barker Tom Bergen Nancy Boden Lorraine Brown

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 John Browne Charles Garrone Suzanne Lanzillo Becky Oberkirch John Sussman Sara Daly Terry Bruce Keith Gaskins Lisa Lapre Mary Oczechowski Ed Sweet Casey Dambrackas Molly Burke Tania Gerstenberger John Larkin Fran Oken Carol Swords Zoe Davis Peggy Burke Richard Getty Molly Lawrence Michelle Opsahl Phil Swords Julia Doiron Ray Burke Blanche Gibeault Rhonda Leavy Magill O’Rourke Mary Taggart Liz Duffy Linda Burnett Masako Gibeault Jody Lester Joe O’Rourke* Marge Tarasovich Kilian Dundas Martha Buschbaum Morgan Gibeault Sali Levine Anna Pap Jerry Tarr Lauren Ely Jean Butcher Carmen Gile Jimmy Levins Cody Parker Betty Tatro Wyll Everett Michael Butler Bob Giordano Norma Levy Richard Patch Arlene Taylor Morganne Fitzgerald Cathy Butto Anne Glendenning Lenny Link Norma Patterson Colin Taylor Matthew Fogg Mike Butto Sandy Gonzalez Vern Little Jane Pawling Bob Tedesco Sarah Forster Lorraine Canty Bob Grace Richard Littler John Pelchat Carmella Terranova Savannah Fredette Rich Carlson Sara Grace John Lober Dot Pelkey Julie Teta John Furneaux Kristine Carnevale Peter Grass Sandi Lober Tom Pepe Elaine Thomas Maggie Gallagher Laura Caruso Sara Grey Justine Long Louise Pfenning Angelo Tiraboschi Sydney Gayda Maureen Casella Edna Gunter Deb Loseby Joan Phalen Renee Traverse Devon Gilbert Art Chase Dick Gurney Pat Loso Bob Picucci Barb Trepanier Kaleigh Gilbert Ruth Childs Linda Gurney Bonnie Lucas Agie Polcaro Paula Turner Emily Gunn Tony Cioffi Sarah Guth Bob Lucas Patricia Potter Jane Valente Heather Holzinger Kathleen Clark Cassie Hahn Theresa Lussier Margot Pouliot Bettye Varricchione Taylor Hough Kurt Clarkson Doug Hale Ted Mandeville Clint Pratt Rena Vigneau Melanie Hubbard Joe Clifford Ann Harrington Donna Manfredi Arland Purinton Alan Walker Hunter Hupp June Coburn Marion Harrison Rosemary Manfredi Nathan Ranney Ann-Marie Wallace Ryan LaFave Madeline Coppinger Michelle Hartline Marvy Mangundayao Priscilla Raykoske Shari Warner Charissa LaPlant Alana Corwin Sheryl Hass Judy Manley John Reczek Marcia Weinreber Brie Lebel-Stephen George Costello Barb Hebert Michael Marceau Diana Reynolds Lois Weisse Andrew Levandowski MaryJean Costello Mary Hector Carol Marold Judi Reynolds Joanna Weitman Jeta Lewis Shirley Cota Heidi Henderson Yolanda Marro Jan Ripley Richard Westfall Christina Lovett Diane Courcelle Mike Hewett Ernest Martin Sheri Robertson Betty Whitehill Kelsey McKay Ben Crowley Margaret Hickey Fred Martin Shirley Rogers Carol Whitney Nupur Naik Kaitlyn Daly Joan Hogenkamp Janet Martin Marion Rosemeck Tom Whitney Christie Ojala Jack Davis Carol Holtz Margo Martin Greg Roth Dan Williams Emily Osner 11 Tom DeNicola Arlene Hopkins Natalie Martin Charles Rouse Mark Williams Eric Owens Margaret Dick Nancy Howe Wayne Massari Ron Rulli Bob Williamson Katie Parker Gladys DiGangi Tom Huebner, Sr. Marci Matson Mike Ryan Norma Worn Jessica Penwarden Gene Diou Sharon Hughes Rebecca Mattis Jackie Rysewyk Fred Wortman Cameron Pierce Jean Donaghey Dan Hurlbut Bill McCarthy Tamaki Sakurai Jill Wright Chad Poalino Rosie Doran Elizabeth Hutchins Winnie McClallen Frank Salengo Elsie Zakrzewski Hannah Poljacik Bobbie Dress Ross Jakubowski Kelsey McCormack Margie Salengo Anne Zawistoski Jeremy Reich David Dress Sue Jern Carole McClure Marilyn Sandoval- Carol Ann Zeno Sarah Roundy Arline Drugonis Peg Johnson Kelly McDermott- Nulsen *deceased Greg Roy Harry Drum Kim Johnston Burns Mary Sautter Devin Sadakierski Teen Volunteers Richard Dundas Ruth Jones Marian McDonald Mary Jo Scherer Maggie Sanborn Matt Abatiell Brenda Dunlap Paul Kallfelz Mark McDonald Lon Schneider Alan Seward Anna Baker Arlene Eakley Sheila Kapitan Jean McDuff Ceil Scott Ian Sargeant Mariah Baker Tom Eakley Penny Keefe Lorene McLaughlin Jack Seith Kylie Sherwood Chelsea Banco Mary Ann Eddy Charlotte Keenan Wendy McLaughlin Norm Sevigny Emma Shouldice Josh Bartlett Kazue Edwards Connie Kelley Mark McManus Aakash Shah Anya Smith Magen Bissell Harriet Eitapence Emma Kelley Mimi McManus Anne Shannon Taylor Smith Megan Blais Helen Ely Carol Kenlan Barbara McNeil Joanne Shaw Yulia Smith Aaron Borkowski Maureen Faryniarz Rebecca Kerns Vern Merrill* Linda Shelvey Molly Spaulding Gwen Bresten Bill Fellows Eleanor King Richard Mihlrad Brendan Silkey Samantha StMarie Jensen Burke Diana Fellows Kelly Kirby Mary Mitchell Jack Smiel Alexis Taylor Maria Burt Marlene Finger Sibyl Kirby Fran Moorby Garey-Lea Smith Theresa Tedesco Hollie Byrne Donna Fiske Kathleen Krevetski Sharmane Morse Mandy Smith Erin Trombley Alyssa Cary Heather Fortin Sharon Kroker Elaine Mullan Mary Kay Smith Megan Uhler Maria Cayia Chub Franzoni Meg LaBrecque Maggie Mullin Muriel Smith Eileen Valente-Fish Emily Charnock Evelyn Frazier Anne Ladabouche Desiree Murray Linda Sommerville Keegan Waite Cassidy Childs Liz Frederico Joe Ladabouche Ty Naquin Cindy Spencer Kristina Zaloudek Holly Clothier Kae Fretz Elaine LaDuke David Naylor Joyce St. Onge Doug Ziegler Hunter Cole Ruth Fucci Helen Lambert Lauren Nelson Terry Stevens Casey Comeau Roxanna Fucile Ken Lambert Gabi Netsch James Stone Hannah Conway Shannon Gallagher Jane Langill Joyce Notte Jon Story Carlos Cortes

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Community Benefits

Rutland Regional Medical Center is committed and services Rutland Regional engages in and to providing superior, integrated, diagnostic, supports that go beyond the routine patient care therapeutic and preventative health services and services. Documenting these efforts is a part to promoting overall community health and of what differentiates tax-exempt from taxable well-being. Community Benefits are the activities health care organizations.

Programming That Counts:

• Community Health Improvement Initiatives Screening services and educational programming are important elements to promoting the health of our community; the associated expenses for 2011 exceeded $800,000. RRMC offers Healthy Living Workshops, Tobacco Cessation programming, Safe Sitter courses, and over 25 support groups for individuals and families. This year also included the launch of the Community Health Team.

• Health Profession Education & Training for Non-employees 12 and Workforce Development Collaborating with educational programs, RRMC supports a variety of training programs for individuals interested in medical-related fields. During 2011, RRMC’s investment in these areas totaled over $207,000.

• Free and Discounted Care 9 Rutland Regional provides low- and no-cost care 6,034,85 13 5 for eligible residents of our area through a financial 6 79

assistance program. The Free Care Provision for 41, 4,466,0 4,3 2011 totaled $4,325,856. In addition, Rutland Regional 4,325,85 provides up to $30,000 in free and reduced cost

laboratory and imaging services to patients of the 75 Rutland Free Clinic. 2 ,7 02,5

011 012 010 2 2 2 2008 2009

Free Care for Patients

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 In addition to these activities, Rutland Regional is The purpose of the assessment is to: now required by federal regulations to conduct a • Describe the health status of the community Community Needs Assessment every three years. The Rutland County Health Needs Assessment 2012 • Identify the community’s health needs Steering Committee has worked hard to be inclusive, • Compare the needs to those identified previously both in the information collected and reviewed, and by broadly requesting input from around our Conducting assessments periodically for communities. From start to finish, the assessment more than 15 years, we have seen some health takes about one year to complete, and includes the indicators improve and others decline. By compilation of secondary data from other sources, monitoring these changes, the committee is collecting individual input through consumer able to identify where additional resources surveys and through focus group meetings. are needed. Organizations, including Rutland Regional, use this important information to All of the information gathered is reviewed, guide their planning. For Rutland Regional, and prioritized by a broad, community-based specifically, it helps with the development of new committee. A final report will be published in hospital services and community programs. May 2012 with the findings. This report will be made publicly available on www.rrmc.org.

Grants 13

State of Vermont, Tobacco Cessation Programming...... $76,305

State of Vermont, Asthma Interventions for the Rutland Region (AIRR)...... $14,000

State of Vermont, Blueprint Practice Facilitation...... $45,937

Susan G. Komen Race for the Cure, Vermont-New Hampshire Affiliate, Breast Care Program – Community Education and Outreach...... $30,003.33

Kenneth B. Schwartz Center, Schwartz Rounds at RRMC...... $1,852.20

Health Resources & Services Administration, Hospital Emergency Preparedness...... $46,373

State of Vermont, Blueprint for Health Implementation...... $126,270

State of Vermont, BC/BS of Vermont, MVP, CIGNA and CMS, Blueprint for Health, Rutland Region, Community Health Team...... $105,598.04

Total: ...... $447,338.57

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 James T. Bowse Community Health Trust

Since its inception, 42 programs have been Nutrition AXIS funded and over $3 million has been granted to Hosted by Rutland Area Farm & Food Link (RAFFL) programs. Below are this year’s funded programs. $54,865 over 3 years – 2nd Year of Funding Priority Area: Promoting Healthier Lifestyle Say it Straight Hosted by Rutland Area Prevention (RAP) Coalition The AXIS (Access x Information = Solutions) $46,000 over 3 years – 2nd Year of Funding program targets both employee populations and residents who receive nutritional supports Priority Area: Education & Prevention of from non-profit organizations. The goal of this Substance Abuse program is to ultimately reduce obesity and create healthier lifestyles by increase the use The RAP Coalition is providing Say It Straight of local fresh fruits and vegetables. The major (SIS) program sessions and overviews to youth components of the program are to expand and young adult groups throughout Rutland the CSA (Community Supported Agriculture County. This program addresses the community’s program) to eight worksites and the Grow-a-Row need for education and prevention of substance agency recipients to 15 sites. The educational abuse, targeting high risk youth and young adult component of the program integrates cooking populations in Rutland County. The goals of this demonstrations, taste testing and nutrition evidence-based program are the prevention of information at all active AXIS sites. 14 risky behaviors including alcohol/tobacco/other 14 drug use, violence, precocious sexual behavior, YEAR 1 OUTCOMES teen pregnancy, and behavior leading to HIV/ • Worksite CSAs at 5 businesses served 98 members AIDS. It also promotes wellness, personal and social responsibility and positive relationships. • Grow-a-Row which provides extra locally grown RAP provides staff training, facilitates program produce to non-profit organizations, provided implementation, and conducts evaluation of the additional education to the participants in two ‘Say it Straight’ program. program sites • The Everyday Chef provided cooking demos and YEAR 1 OUTCOMES taste testing five populations of Rutland-area residents • RAP staff trained in SIS • 203 people attended 18 cooking demonstrations • SIS program overview presented to 5 non-profit throughout the year and educational settings • The Everyday Chef blog created in June has seen • SIS session completed at Fair Haven Learning more than 2,670 visits Annex • 871 subscribers to RAFFL’s email list receive monthly • Fair Haven Learning Annex and Rutland County updates on Everday Chef with recipes and links Parent Child Center staff trained in SIS • 450 samples of healthy foods, 130 handouts, and • SIS sessions are scheduled for 4 sites in 300 recipe cards were handed out at two RRMC Spring 2012 sampling events • 8,890 pounds of food were distributed through Goals for next year include providing SIS to two Grow a Row in 2011 new youth populations. Goals for next year include five additional Grow- a-Row sites and two additional worksites.

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 It’s A Girl Thing RSSU Transitions Hosted by Girl Scouts of the Green and Hosted by Rutland South Supervisory Union White Mountains $109,478 over 3 years –1st Year of Funding $25,970 over 3 years –1st Year of Funding Priority Area: Healthier Living and Substance Abuse Priority Area: Promoting Healthier Lifestyle RSSU Transitions’ primary focus is the It’s a Girl Thing combines successful curriculum population of Rutland County students who are with existing program structures to engage girls in described as the “Lost Middle”. This population healthy living experiences. This project will provide consists of juniors and seniors not receiving the a series of five programs throughout the year that resources and support they need to successfully are aimed at improving the health of girls in third transition into the workforce or post secondary through sixth grade. The sessions will include education. RSSU Transitions will provide day camps, and after school and out-of-school academic and behavioral support to 25 Mill programs. Experts on nutrition and substance River Union High School juniors and seniors prevention will assist in delivering the programs. currently not meeting academic standards and The curriculum will emphasize healthy eating, not on track for successful transition to work physical activity and prevention of substance use. or further education beyond high school. The Initially the program will focus on girls who attend program will include development of a Personal the Rutland Intermediate School, and then expand Transition Plan for each student by a Transition to other towns in Rutland County. Trainings will be Counselor. Additional programming for these held annually for both adult volunteers and older students will include evidence based programs, girls. The target for the end of the three year grant such as Say It Straight, Life Skills, job shadowing, is to reach 140 girls. The 3rd graders from the first financial literacy, and internships. In addition to year will assume leadership roles in the program by this individualized program, RSSU Transitions the end of the third year. will host a 2012 “Transitions Summit” to 15 bring Rutland County stakeholders together to identify and address barriers to success for Get Rid Of Waste (GROW) this “Lost Middle” population. The goal of the Hosted by Lothrop Elementary School program is to increase the percentage of students $39,000 over 3 years –1st Year of Funding who graduate on time and transition into the workforce or higher education. Priority area: Healthier Living

Project GROW will improve student health Three Steps Forward at Lothrop Elementary School by integrating gardening, cooking, nutrition lessons, Rutland Region Workforce Investment Board (RRWIB) composting, and physical activity into the $10,000 – Planning Grant school curriculum. The program will engage Priority Area: Healthier Living and Substance Abuse staff throughout the school, and partner with Casella Waste Systems, UVM Extension Master The RRWIB is further defining the elements of a Gardeners, local farms, and the after school program that is proposed to assist young women program. The goals of the program are to increase achieve personal and professional success. Three student willingness to try new foods and choose Steps Forward targets women ages 15 to 25, healthier options in the cafeteria. Additionally, who have dropped out of school or are at risk GROW plans to increase the school gardens by for dropping out of school. The program has building a green house, reduce waste by using a both a career tract and a healthy lifestyles tract. composting shed, and to increase the use of local The career tract initiated in September 2012, products in the school’s food services. A program and enrolled 12 students. Bowse Health Trust coordinator will be hired to integrate all the funds are targeted to support the healthy lifestyle components into the school operations. components of the program.

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 8 92,62 4, 679 17 18 2

54,9 Rutland Regional Medical Center 77 9,92 40,3 1 13 Financial Statement

Balance Sheet 2011 2010 Assets Current Assets 43,163,265 42,315,799 1 1 Property Plant & Equipment, Net 77,317,073 61,837,130 010 012 011 2 2 2 2009 2008 Other Assets 2,801,973 2,743,684 Outpatient Assets Whose Use is Limited 74,288,029 79,865,312 Rutland Regional’s out- Total Assets 197,570,340 186,761,925 patient encounters have shown an increase. Liabilities & Net Assets

7 Current Liabilities 23,762,145 21,078,490 2,905 3,529 33,644 2,308 32,89 Other Liabilities 10,221,638 8,274,861 Accrued Pension Obligation 32,074,323 32,035,082 Long-term Debt, net current portion 47,670,476 35,272,549 Net Assets 83,841,758 90,100,943 Total Liabilities & Net Assets 197,570,340 186,761,925

16

3 3 3 012 011 010 2 2008 2 2 2009 Statement of Revenue & Inpatient Days Expenses of General Fund 2011 2010 Inpatient days at Rutland Gross Revenue 341,952,197 321,108,842 Regional increased slightly in Fiscal Year 2011. Less: Contractual Allowances 155,926,583 142,556,445 Net Revenue 186,025,614 178,552,397

8 Other Revenue 5,112,245 2,497,518 19 6 5,300 2 5, 2

78 Total Revenue 191,137,859 181,049,915 4,93 4, 4,63 Expenses 193,960,831 177,344,917 Income (Loss) from Operations (2,822,972) 3,704,998 Non-operating Gains (losses) 945,351 3,756,238 Excess of Revenues and Net Gains over Expenses (1,877,621) 7,461,236

010 012 011 2008 2 2009 2 2

Surgical Procedures Surgical Procedures at Rutland Regional have remained steady.

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 7 days

Rutland Regional Health Services 19 86 days 83 days 83 days 1 Financial Statement 1 7 days 14

Combined Balance Sheet (RRHS, RRMC, RHF & VOC) 2011 2010 Assets Current Assets 41,246,204 40,815,410 1 Property Plant & Equipment, Net 85,483,998 69,029,057 012 011 010 2 2 2 2008 2009 Other Assets 2,996,034 3,071,730 Assets Whose Use is Limited 85,138,642 91,091,974 Cash on Hand Total Assets 214,864,878 204,008,171 The number of days Rutland Regional could meet its average daily cash expenses without collection of any Liabilities & Net Assets payments. Current Liabilities 25,639,128 22,230,159 Other Liabilities 10,988,918 9,001,240 Accrued Pension Obligation 32,074,323 32,035,082 2.6% Long-term Debt, net current portion 49,498,250 37,324,543 2.2% 2.0%

Net Assets 96,664,259 103,417,147 010

Total Liabilities & Net Assets 214,864,878 204,008,171 2 2009 2008 17 1% 1% -0. -3.

012 Combined Statement of Revenue & 011 2 2 Expenses of General Fund (RRHS, RRMC, RHF & VOC) 2011 2010 Operating Margin Gross Revenue 358,511,569 335,589,248 Rutland Regional must Less: Contractual Allowances 164,345,291 150,550,102 develop resources to purchase necessary Net Revenue 194,166,278 185,039,146 equipment and build Other Revenue 6,498,813 3,853,008 facilities. Total Revenue 200,665,091 188,892,154 Expenses 208,082,914 188,952,737 Income (Loss) from Operations (7,417,823) (60,583) 2% Non-operating Gains (losses) 2,143,457 5,719,703 14% Excess of Revenues and Net Gains over Expenses (5,274,366) 5,659,120 37% 15%

32% Rutland Regional Medical Center’s Fiscal Year 2011 accounting records were audited by BKD, Certified Public Accountants. Complete reports are on file and available for inspection. On request, this publication is available in an alternate format. Rutland Regional Health Services provides convenient physical access to all of its facilities. Medicare Commercial BC/BS Other Medicaid

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Thank You!

Every day, you – our friends and supporters – make a difference in advancing the level of patient care at Rutland Regional. Your support, from monetary gifts of all sizes, to gifts in memory or honor of a cherished loved one, impact the level of care we provide.

Since we began caring for the Rutland Community in 1896, patient care has advanced. While it’s difficult to imagine what it will look like 100 years from now, one constant is certain: our steadfast commitment to excellence. Of course, community support has been integral to our success every step of the way. Thank you. Because of you, Rutland Regional is improving more lives in the community right here, right now.

Donors

All donors who gave to Rutland Regional Medical Center between January 1, 2011 and December 31, 2011 are recognized in this report. Every effort was made to include all donor names from this time period. If your name is omitted, misspelled, or listed incorrectly, please accept our sincere apologies, and contact the Foundation office at 802.747.3634. We appreciate your generous support.

18 $10,000 and above Mr. & Mrs. John C. Haley Attorney Elizabeth Glynn & Ralph & Norma Hathaway Marble Valley Lions Club Whit Batchelor Mary Ellen Pisanelli Mary Wells Heath 5K Memorial Run Bates & Murray, Inc. Mr. John B. Webber Andrew J. Melton Jr. Joan & Bob Bixby Michael & Marie O’Reilly Dr. & Mrs. John R. Butterly $5,000-$9,999 Patten Oil Family Fund Ms. Donna J. Casey Anonymous Sandra Read & Paul Parker Castleton Elementary School Mr. & Mrs. T. Sidney Cadwallader Mr. Roy Rotella Ralph F. Colin Jr. Castleton State College Women’s Rutland Cutting Edge Norma Delfosse Ice Hockey Team Andrew & Peggy Shinn Dr. & Mrs. John F. Dick II Central Vermont Public Service Ms. Reggi Dubin Corporation Mr. Clarence R. Smith Mr. & Mrs. Paul R. Gallo Estate of Dorothy B. Burr Anne Felton Spencer Ms. Jeanette L. Griffin Susan & Richard Levy The Phyllis MacMurtry Golf Tournament Jean Cooper Memorial Tournament The Shepard Broad Foundation, Inc. Wakefield Talabisco International Mrs. Pat Job $1,000-$4,999 Westshire BPW John & Patricia Jones Mr. & Mrs. John W. Beer Wilcox Pharmacy Suzanne & Cort Jones Mrs. Marguerite Comstock RJW, Inc. Mrs. Dolores K. Mahlmann Mr. & Mrs. Leo A. Denis Rob & Janet McClallen $500-$999 Estate of Ruth S. Wimett Milestone Golf Club, LTD Alan Woodard Memorial Ride Gayle Sheldon Memorial Foundation Mr. & Mrs. R. John Mitchell for Brain Cancer Anonymous

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Mrs. Jeanne Mulcahy Jaye & Richard Auer Arlene & Thomas Eakley Judge Richard Norton H. Brandon Ayre MD Elsevier Foundation Ann & James Rademacher Thea T. Baker Ryan & Lisa Enners Carol & Phil Swords Dr. & Mrs. Roger D. Baker Mr. & Mrs. Hans Entinger The Vermont Country Store Carolyn & Roger Baker Exit One Self Storage Mr. Fred Thurlow Mr. & Mrs. H. Graham Barkhuff Fair Haven Chrysler Dodge Inc. Ms. Deborah Weaver Barstow School Fair Haven Grade School Dr. Lloyd G. Bartholomew Fair Haven Union High School $250-$499 Sharon & Dean Bartholomew Mr. & Mrs. William T. Fellows Alps Dianne & Robert Bassalin Ms. Mary A. Ferguson Anonymous BlueCross BlueShield of VT Richard & Elaine Fitzsimmons Ms. Linda Austin Mr. Michael Bohigian Ms. Marjorie Flood Mrs. Karen Baccei Nancy & John Bono Carolyn & Ed Foster Patricia K. Baker Mr. Ronald Bower Foster Motors Inc. Mr. & Mrs. Michael Bedesem Ms. Jane Plumley Brockman Carol & Jefferey Freeman Mr. Jack Blount Mark & Joan Brown Mr. & Mrs. Douglas Graham Dr. William Krause & Sheila Bowley- Mr. & Mrs. Joseph F. Bruno Greater Rutland Area Personnel Krause James Burke Executives Mr. Walter Crossmon Jr. Ms. Emma Burke Mr. & Mrs. Richard Hamilton Mr. & Mrs. Christopher Cuomo Barbara W. Burns Mrs. Helen Hanson Marcy & Anthony Gillam Dr. Martin G. Carmody DPM Mr. & Mrs. Robert G. Hedden Mr. Scott B. Holbrook Mr. & Mrs. Nick H. Carmolli Elizabeth Helberg 19 Mr. Lawrence Jensen Central Vermont Eye Care Ms. Christine Herriman Kalow Technologies Mr. & Mrs. Robert Charamut Mrs. Tracy Hidde Mr. & Mrs. Ronald N. Lazzaro CPA Hsi-Sheng Yue Chen Dr. Edgar M. Holmes Steven & Kathy Letendre Clarendon & Pittsford Railroad Mr. Henry Howard Long Trail School Company Tom & Tricia Huebner Glenn & Betsy Morgan Mr. & Mrs. Lawrence Colyer Inmar, Inc. O’Brien Shortle Reynolds & Sabotka, PC Community Foundation of Collier Ms. Julie Johnson Ned & Lauren Pike County Geraldine & Joseph Jordan John & Gwen Sussman Mr. & Mrs. George R. Costello Mr. F. Michael Juscen John C. Wheeler MD Joan & Jay Cross Dr. Richard & Bonnie Kelleway Woodard Marine, Inc. Mary & Art Crowley Audrey & Paul Kerns Mr. Richard W. Curtis Mr. & Mrs. F. Ray Keyser Jr. $100-$249 Mr. & Mrs. Paul Daly Killington Ltd. Ms. Phyllis Abatiell Mr. & Mrs. Richard & Eleanor Karen & John King Mr. & Mrs. Anthony Abatiell D’Ambrogio Lakes Region Independent Ryders, Inc. Dr. & Mrs. M. Robert Aborn Mr. Cornelius P. Darcy Merry & Marty Lapidus Richard & Ardena Ackerman Dr. Robert P. Darrow Mrs. Eleanor S. Lea Advanced Answering Service Dr. & Mrs. Francis J. D’Auria Mrs. Margaret Lennox Janet Alexander Dr. & Mrs. Michael R. Dick Mr. & Mrs. Wayne A. Leonard American Legion Auxiliary Unit 50 Dr. Holly & William B. Dunn Rev. Murdale & Mr. Elwin Leysath Mr. & Mrs. William D. Anderson Ms. Shannon Dwyer

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Mr. & Mrs. Robert A. Lloyd Mr. & Mrs. Sal Salerni Ms. Virginia Adams Kathy & Ray Lopes Sam’s Service Center Ms. Maude Ainsworth Lorentz, Lorentz & Harnett Mr. & Mrs. Edger C. Schiffer Ms. Judith C. Aldinger Mr. & Mrs. Douglas Lothrop Dr. & Mrs. Gordon C. Sharp Judith G. Allen Mr. Gus Louras Mr. & Mrs. Fred Shehadi, Jr. Marianne & Robert Anderson Ralph & Persis Loveys Paula & Thomas Shortle Ms. Diane Anderson Aileen & Burton Luke Sicula American Society Mr. Robert Aronson Dr. George Lyons In Memory of Mrs. Janet Slade Minnie & Gary Arthur Maureen Lyons Ivor Smith MD Mr. & Mrs. Earl Ayer Susan & Michael Mackey Ms. Veronica F. Solomka Hazel & Lawrence Baker Mrs. Janet & John Martin Nancy Greene & Sid Solomon Mr. & Mrs. Eugene Balestra Laura & Paul Masse Diane & John Stannard Margo & Richard Ballard Elizabeth & K. Joseph Matte Mr. & Mrs. Lawrence T. Sullivan Ms. Mildred P. Ballard John & Mary McMahon Mr. & Mrs. Daniel H. Swett Mr. Richard Balt Mr. Arnold Mercier Lena & Angelo Tedesco Ms. Margaret M. Bartlett Mid-Vermont Pathology Tepper Dardeck, Levins & Gatos, LLP Pat & Griffin Bates Mill River Union High School Mr. & Mrs. Peter Terwilliger Mr. & Mrs. Jack Battles Moon Brook Contractors Mr. & Mrs. William Thomas Charlotte Beam Mrs. Eleanor Morse Bob & Laurie Thomas Eleanor & David Bean Neshobe Ladies Group Mr. & Mrs. Harmon Thurston Nancy Beane New England Woodcraft, Inc. Tillie & William Blumstein Family Susan & Clifford Becker 20 New Found Freedom Group Foundation, Inc. Sarah & Donald Belcher Melissa A.R. Norman Town of Castleton Mr. & Mrs. Gerald Benedetto Northeast Distribution Town of Rutland Fire District #1 Ms. Amanda Beraldi Mrs. Sharon Nutting Bill & Pat Tracy Barbara & Peter Berg Mr. & Mrs. Thomas O’Brien Trust Company of Vermont Berkley, Veller & Greene Real Estate Mr. & Mrs. Thomas S. O’Brien Mr. Bruce Tubbs Mrs. Louise Betts Ms. Mary Catherine Oviedo Two J’s & Four M’s Inc Joan & John Betts Cheryl & Francis Owen Mrs. Marie A.C. Vanderminden Mr. & Mrs. Preston Billings The George F.B. Owens Jr. and Marjorie Vermont Vipers Ms. Margaret Billings Weeks Owens Family Foundation Mrs. Helen Weidman Ms. Dortha M. Bitting Marie Pavini MD Dr. & Mrs. D. Billings Wheeler Mr. & Mrs. Lawrence E. Bixby Ms. Christine Pietryka Catherine & John Winkopp Mr. & Mrs. Charles Blair Gaston & Joyce Poulin Kimberly R. Woodard Mr. Raymond Blanchard Proctor School District Dr. & Mrs. James E. Wright Val & Dorothy Blickarz Betsy & Jim Reddy John & Anne Zawistoski Mary Blickarz & Cindy Blickarz Mr. & Mrs. Robert Rider Leonard & Sally Zivitz Ms. Donna Blight Mr. Richard Rodgers Hope & Mark Blucher Mr. & Mrs. Bernard Rome Gifts under $100 Panamae Bobar Mr. Richard C. Rose Mr. & Mrs. Clement Abatiell Dorothea & Leonard Bobinski Russell Optics Mr. & Mrs. Peter Abramov III Ms. Melissa R. Bodner Mary & James Salander Mary & John Adams Marilyn & Jack Boggie

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Mr. Michael T. Boston Irene & John Childs Mrs. Margaret R. Dick Mr. Louis P. Bouchard Mr. John A. Cioffi Jr. Mary Diekel Donna & Barton Bovee Lise & Tony Cioffi Gladys & Leo DiGangi Mr. & Mrs. John Bowker Mr. & Mrs. Alfonso M. Cioffi Sr. Margaret & James Dillon Ferne E. Bradder Mrs. Carmen M. Clarino Jennifer & Mark Dimick Ms. Jane Brayman Dawn & Leon Clark Mrs. Martha Donahue Jeff & Sheri Breindel Nancy & Thomas Clemente June Dorion Nancy & David Bridges Mr. & Mrs. Seth Clifford Jane & Reginald Dorr Lucy Brodowski Ellen & James Collins Mrs. Constance A. Doucette Ms. Virginia Bronson Tonia Erickson & David Condon Ms. Luise E. Durr Ms. Beatrice Brough Ms. Mary E. Considine Mr. & Mrs. Stanley Durrum Ms. Mary K. Brown Ms. Antonia Conti Anonymous Mr. Mark Brown Connie & Brad Coolidge Ms. Joan R. Eaton Mr. & Mrs. Randall Brown Mrs. Mildred R. Corey Elizabeth & Bart Eaton Ms. Pearl Brownell Mr. & Mrs. Raymond E. Courcelle Charlene & Ron Eddy Ms. Helen Bruno Mrs. Gloria Covell Maureen & William Edwards Mr. & Mrs. Louis Bruno Mr. & Mrs. Paul Cramer Ron & Betty Ann Ellis Ms. Marilyn C. Buckley Ann Marie & David Cramer Dorothy & Robert Ellison Nancy & Howard Burgess Mr. & Mrs. Arthur Crandall Mr. & Mrs. Eugene Esposito Marie & Fred Burnett Carol & Ronald Crawley Mr. George E. Ewald Mrs. Dorothy B. Burr Mrs. Marcia Creed Sandra & Samuel Ezzo Eleanor J. Bushey John & Judy Crowley Mr. & Mrs. William Faber 21 Mr. & Mrs. William T. Butler Susan & Jack Crowther Dr. & Mrs. Emmett L. Fagan Jr. Mr. & Mrs. Richard Buxton James G. & Jane M. Cullen Fair Haven Union High School Mr. & Mrs. Frank Caggige Mary & Paul Cunningham Barbara Hawkins Fairbanks Shaun & Marie Callaghan Ann & Jonathan Czar Mr. & Mrs. Ron Fairbanks Mr. & Mrs. Larry Cameron Mrs. Ann M. Dages Louis E. Faivre Ms. Lorraine Cardines Mr. & Mrs. Raymond A. Dana Teddy & Nelson Farr Carl Durfee’s Store Inc. Mrs. Patricia Davenport Mr. Gordon Ferguson Ms. Birdelle Carrara Mrs. Marjorie Davis Anonymous Mr. Charles Carswell Mr. & Mrs. George A. Davis Roberta K. Fillioe Shirley & Jesse Caskey Mr. & Mrs. Bryce Davis Malcolm & Debbie Fisher Castleton Corners Deli & Gas Eleanor & Walden Day Dianne & John Fisk Mr. Hurley Cavacas Ms. Regina F. Deer Judy Fiske Ms. Linda Cepela Ms. Cynthia Del Bianco Mr. & Mrs. Robert Fitzsimmons Roland Chabot Ms. Pat Delehanty Mr. & Mrs. David Flanders Lisa Chalidze, Esq. Mrs. Dorothy Delliveneri Josephine & Tony Flory Jean & Brent Chamberlain Ms. Sandra Delorme Mr. James W. Flye Jr. Carolyn & Norman Champine Susan & Doug DeLuke Ms. Mary Margaret Foley Patricia & William Charamut Mrs. Barbara Densmore Mr. Joseph Foley Jr. Mr. Jim Chase Mr. & Mrs. Robert Desrochers Elizabeth & Steve Foreman Mr. & Mrs. Edward Chicoski Ms. Terri Dexter Teri & Gregory Forte & Family

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Ms. Geraldine Calvi Foster Mr. & Mrs. James Harder Ms. Lorraine Kazenmayer Ms. Helen C. Fowler Barbara & Jeffrey Harnett Mr. & Mrs. Brian Keefe Raymond & Mary Ann Franzoni Mr. & Mrs. Brad Hart Penelope & Donald Keefe Mr. David R. Frazer Mr. Kenneth N Hart Mrs. Mary Keirstead Mrs. Evelyn Frazier & Family Ms. Sherree Harvey Mr. & Mrs. John C. Kelly Diana & Paul Frederick Mr. & Mrs. William Harvey Ms. Tammy Kennedy Carolyn Fredette Ms. Janet Hayes Simone & David Kent Nancy & Edward Gadarowski Mrs. Barbara J. Heaton Ms. Darlene Kepner Ms. Janet Gaitor Barb & Jon Hebert Mr. & Mrs. Gordon Ketcham Mr. Peter Gallagher Mr. & Mrs. Raymond A. Hedding Kathleen & Leo Kilgallen Dr. & Mrs. Thomas Gallivan DDS, Ms. Helen M. Hedding Joyce & Philip King MSD, PC Marjorie & Sherman Herrington David & Lowell Klock Mrs. Catherine Gallus Mrs. Margaret Herrington Mr. Roy Komraus Mr. & Mrs. Vincent Gangone Ms. Jane Herrington Mrs. Anna Krashefski Ms. Maxine L. Garfinkel Ms. M. Frances Herzog Nancy & William Krosky Elaine & Edward Garrow Ms. Margaret Hickey Mr. Joseph Lacombe Mr. & Mrs. Allen S. Gartner April & Robert Higgins William & Roxanne Ladabouche Glenda Gearwar Anne-Marie & Jim Higgins Mrs. Margaret Ladabouche Ms. Marcia Geren Ms. Jean A. Hinson Mr. Norman J. Ladabouche Sr. Janice & George Getman Ms. Esther H. Hoadley Mr. & Mrs. Raymond Ladd Mrs. Carol Ghent Stephen & Susan Hommel Ms. Lisa Ladd 22 Joseph & Barbara Giancola Mr. David Hosley Mr. John S. Lane Ms. Sarah Gibbs Mr. Henry Hotchkiss Jane Langill Mr. Gordon Gibbs Mr. Nelson Housman Mr. Jaime Lanzillo Mrs. Irene Gillam Nancy & Edward Howe Janet & Karl Larson Mrs. Mary S. Gilman Judi & Clark Howland Mrs. Elaine Latzky Ms. Denise M. Girardin Ms. Phyllis Humiston Trude & Walter Lauf Phyllis & William Gleason Ms. Melinda Humphrey Ms. Mary Leahy The Glendenning Family Cecelia & Bradley Hunt Mr. & Mrs. James Leamy Ms. Bethany Glodzik Hydeville Baptist Church Ms. Emily Leinoff Mrs. Frances E. Gluck Mr. & Mrs. Ted Izzi George Lengol Mrs. Ruth Goldey Sam & Barb James Ms. Marion P. Levesque Gloria & John Gonzague Nita & Skip Jennings Ms. Edith Ley Mr. & Mrs. Glenn Goodale Mrs. Marjorie Johnson Ms. Mary Anne Liguori Mr. Peter J. Gordon Ms. Lynn D. Johnson Mrs. Charlotte Lincoln Bill & Jackie Gormly Ms. Alta M. Johnson Mr. William Linker Ms. Ann Grubman Ms. Alta M. Johnston Teri & Terry Lipka Mrs. Carmen Grzesczyk Kimberly & Danny Jones Barbara & Ed Little Mr. Raymond Guarino Ms. Sharron Jozwiak Jane & Gregory Luke Jean & Richard Guyette Mary Anne Justin Charles & June Lull Ms. Katherine Hall K.V. Sbardella Slate, Inc. Ms. Donna M. Lumb Mrs. Houghton Ross Hallock Stella & Harry Kapitan Cookie & Israel Mac

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Jennie Gartner & Joshua Mac Pat & Don Mitchell Cindy & Tom Peters Joann & Daniel Madigan Ms. Patricia Mitiguy Ms. Christine Petmezakis Mr. Alfred Majewski Ms. Bette L. Moffet Ada & Michael Pezzetti Sr. Mr. George Mallard Jr. Mr. David A. Montague Mr. & Mrs. Poldi Pfeifenberger Mr. & Mrs. Walter Mandel Mr. Mark J. Montgomery Kimberly & Thomas Phillips Mrs. Mary Manfredi Nancy & Frank Morgan Jeanne & Greg Picklesimer Mrs. Mafalda Mangieri Mrs. Betty Moyer Mr. Lloyd A. Piggrem Gordon A. Manley Ms. Shirley Moyer Mr. Roger M. Pike Ms. Jean Marinaro Mr. C. William Mulholland Ms. Beulah Pinson Ms. Mary Catherine Marro M. Murray Jane & Ray Pinson Robert Martel Ms. Renee M. Muscatello Mr. Douglas Pond Ms. Anita Mastroieni Mr. Ralph Musella Christina Ponton Eleanor Mathon David & Virginia Naylor Maureen & William Porter Mary Mazur Ms. Judith F. Naylor Jill & Marty Post Mr. & Mrs. Jim Mazzotta Ms. Elizabeth Ness Mr. Otto Postl Mr. & Mrs. Lee D. McChesney Mrs. Cherly Niedzwiecki David & Susan Potter Mr. & Mrs. Greg McClallen Elizabeth & Gary Nielsen Poulos Insurance Dorine & Bruce McConnell Joyce Notte Mrs. Peggy S. Pratt McCormack, Guyette & Associates, PC Claire & John Notte Mrs. Caroline Pratt Mrs. Rita McCullough Ed & Stasia Ogorzalek & family Pro-Cleaning Service Gail Murray McDevitt Mr. & Mrs. Arthur Oken Mr. Thomas Proffitt Dawn & James McDonald Kathie & Daniel Olsen Mr. & Mrs. Dennis Pryor 23 Edward & Wanda McGann Mr. Edward Olsen Bertha & Arland Purinton Michael McGann Mr. & Mrs. Richard J. Ouellette Mrs. Bernadette A. Queen Mr. William P. McGrath Jr. Ms. Cheryl Page Sarah & Andrew Quint Ms. Florence B. McIntyre Cathleen & Joseph Palumbo Diane & Rod Ragone Marie & Steven McKee Ms. Anna Pap Ms. Roxanne Ramah Ms. Helen McKinley Mr. & Mrs. Denis E. Parker Rattlesnake Ridge Truck Services, Inc. Mr. Ray F. McLaughlin Mr. Nelson E. Parker Eileen & Richard Reardon Nicole Peck McPhee PC Donald & Kathryn Parker Mr. & Mrs. John Reed Sr. June & Roger McQueen Sharon & Alan Parker Mr. & Mrs. Robert Reed Ms. Cynthia Meade Parker Pump Service Mr. Edward Rehm Mr. & Mrs. Joseph Mehan Parker Water Wells Rensselar County 4H Cattle Program Mr. Gerald Meiskey Phyllis & Donald Parry Donna & William Reopell Dr. Fred R. Michel Ms. Judy Pascoe Mr. Anthony M. Rice Middletown Springs Grange #476 Mr. Earl Patch Marie & Paul Richard Frances & George Miglis Joan & George Patnode Anonymous Dixie & Robert Miller Norma G. Patterson Carol & Raymond Richards Ms. Ann K. Mills Mr. John Pelchat Marion & Charles Richards Helen & Philip Mills Ms. Jean Pellerin Joan W. Richards Mr. Richard E. Mills Mr. Thomas Peters Mrs. Barbara Rizziere Mr. Gordon L. Mills Ms. Mary Peters Mr. George Robbins

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Mr. Kevin T. Robik Ms. Winifred M. Stack Ms. Laura M. Tyburski Michael R. Robillard Mr. & Mrs. Frank Stafford Nancy Vaillancourt Clara & Harry Robinson June & Malcolm Stannard Silvio & Kathleen Valente Mr. Paul Rolnicki Mr. & Mrs. Richard Stannard Mrs. Grace A. Valente Lynn & Chuck Rose Ms. A. Patricia Stapleton Sarah Valente Beverly Roseberry MD Ms. Linda A. Stawski Nancy & Serge Vanier Dea & Josephine Rotella Mrs. Theresa Stevens Ms. Jacquelyn Vero Dick & Lucy Rouse Stevens Wilcox Potvin Cassidy & Mr. & Mrs. James A. Wainman Betty & Charles Rouse Jakubowski Anonymous Patricia & Philip Rowe Mr. & Mrs. Russell Stiles Mary & Sidney Waite Rutland Veterinary Clinic & Mary & George Stone Mr. & Mrs. Kenneth Walker Surgical Center Ms. Jeannette S. Streefland Frank & Betty Walsh Ryan Smith & Carbine, Ltd Rev. Alexander Stringer Ms. Jennifer Ward Mr. & Mrs. A. Sagliano Mr. Ted Stryhas Kathleen & Malcolm Warrender Saint-Gobain Performance Plastics Mr. & Mrs. Rick Swartz Corinne Washburn Ms. Elaine W. Salsbury Mrs. Helen Swiatek Linda & Alan Way Frank & Laureen Sanborn Mr. George L. Taggart Sandra & Milon Webstrer Ms. Ashleigh Sanborn Mr. & Mrs. Richard Taggart Mrs. Arvilla Weinreber Ms. Jaclyn Sanborn Clayton B. Tanner Mr. & Mrs. William H. Weiss Judy & David Sargent Judy Taranovich Martha & Steve Welch Beverly & Merle Schoenfeld Mrs. Elizabeth Tatro Faye & Robert Wener 24 Cecelia & Michael Scott Mary C. Taylor Nancy & Jeff Wennberg Mr. & Mrs. Milton Seaver Millicent S. Temple Mr. & Mrs. Carlton West Colette & Peter Seeley Julie Teta Ms. Holly Westcott Senior Citizens of Newington The Brandon Town Players Betty & Bob Westgate Stanley & Carol Seward Mr. Perry Thomas Westminster Cracker Company, Inc. Mrs. Bonnie Shappy Mrs. Natalie Thomas Ms. Karen Wheelock Mimmie & Dick Sharon Robert Thomas Ms. Susan White Mr. Richard Sheldon Carolyn & Bill Timbers Dianne & Daniel White Ms. Bonnie A. Sheldon Mr. William Tolin Bruce Taylor, Sr. & Betty Lou Whitehill Laura & Daniel Shepard Mr. Richard M. Tooley Mr. & Mrs. Tom Whittaker Mr. & Mrs. Gary R. Simmons Nita & Bob Toppin Brenda & Gary Whittemore Ms. Margaret K. Skubel Elsa & W. Oren Tower Anna & Al Wilkinson Ms. Patricia Slade Ms. Loretta Townsend Ms. Kari Williams Mary C. Smith Marianne & Jack Treadman Cindy & Norm Williams Ms. Margaret Jean Smith Trees, Incorporated Sally & William Williams Mrs. Mary Smith Roxanne & Thomas Tresch Mrs. Gail Williams Mr. & Mrs. David P Smyrski Mr. Roger E. Truelsen Mr. & Mrs. Richard A. Wilson Ann & John Snyder Mr. & Mrs. Morris G. Tucker Ms. Ruth S. Wimett Ms. Ann C. Southworth Tuesday Night Setback Club Dr. Arthur & Florence Wolk Mr. Andrew Speirs Mrs. Mary Rose Tweddle Women Of The Moose Jean & Donald Spilka Mr. & Mrs. Tom Tyburski

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Lucy & Keye Wong Ms. Herta Ziegler In-Kind Gifts Mr. & Mrs. George Wright Terry Zimmer Thomas Hartigan Pauline Young Ms. Martha Zipf Leila W. Shlosser Ms. Ruth E. Yudis Mrs. Susan Zamecnik

Tribute Gifts

The following individuals were honored by friends and loved ones who made gifts to Rutland Regional Medical Center in 2011.

In Honor of: Loren “Lonnie” Durkee Deborah Jeanne Mills Dr. H. Brandon Ayre Nicholas D. Ezzo John Jack Moore William A. Lighthart, MD Kevin Fitzsimmons Joseph G. O’Rourke Susan Mackey Tom Forry Richard J. Orzell Linda Morgan Frances E. Frederick George Osborne Victor J. Pisanelli, Jr., MD Kathryn V. Gale Russell Owen Mary M. Gennette Constance “Connie” Parker In Memory of: Alfred George Getty Wayne N. Patterson James P. Anagnos Wayne Gibbs Jeanne Petty Steven D. Bachman 25 Richard Anthony Gillam Victor J. Pisanelli, Sr. Gloria & Ted Bahan William Gillam, Sr. John Potter Michele Bevis Marcia A. Graces Patricia Potter Jane A. Bowen Murray E. Grant Robert “Bob” Reis Joseph Brisson Sharon L. Griffin Mary Lou Rout Robert Brown, Jr. Walter E. Hanson Linda C. Stober William Bruten Faie Hosley Sheila A. Tanner Mr. Whitney C. Burr Mary Illinski Della G. Trombley Ivan Capowski Lynn M. James John S. Vajda Ella Carrara Margaret “Peggy” Jensen Bob Ward Cheryl Casey Sandra Josselyn Christopher A. & Esther L. Webber Marion E. Chapman Shirley M. Kenyon Mary “Mae” West Elizabeth “Betsy” Chase Sylvia Morris Kessman John Frank Wilk Sheila Comfort Joseph J. Ladabouche Williams Infant John Connell, Sr. Lynn Crowley Ladabouche Alan C. Woodard Darla Cooper Gerald LeFevre Natalie Young Frank J. Cowles Gerald Lloyd “Laura” Robert L. Cullen Henry C. Ludden Conrad Cyr Phyllis J. MacMurtry Eleanor Czimesia Nancy R. Mainolfi Valentine Drzewiczewski Elizabeth McClallen

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Corporate Sponsors

Events that benefit Rutland Regional and other community health initiatives would not be possible without the support of our sponsors. We are grateful for their continued support.

Rutland Regional awards Victor J. Pisanelli, Jr., MD, Physician of the Year at the 2011 Grand Parada Celebration.

Grand Parada 26 Cerner KSE, LTD Rutland Area Visiting Nurse Association Dartmouth Hitchcock Medical Center McCormack Guyette & Associates & Hospice Dr. Kirk Dufty Northeast Delta Dental Russell Investment Heritage Family Credit Union O’Brien Shortle Reynolds & Sabotka, PC Rutland Radiologists Hess Corporation Patten Oil Ryan Smith & Carbine, Ltd Kenlan, Schwiebert, Facey & Goss, PC People’s United Bank Sheridan Healthcare

Golf Invitational Bates & Murray Lavallee Brensinger Architects Bayada Home Health Care Moon Brook Construction Berkshire Bank O’Brien Shortle Reynolds & BKD Sabotka, PC BlueCross BlueShield of Vermont People’s United Bank Casella Waste Systems Rutland Area Visiting Nurse Association & Hospice Catamount Environmental Russell Investment Cerner Ryan Smith & Carbine, Ltd Dartmouth-Hitchcock Medical Center Sheridan Healthcare Engelberth Construction Sibson Consulting TD Bank Hackett, Valine & MacDonald The Moon Brook Team enjoys a day away from construction at the Heritage Family Credit Union Thomas Dairy Rutland Health Foundation’s 2011 Tournament. Kinney Pike Insurance Vermont Energy Investment, Corp. KSE, LTD WCAX TV

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Fundraising Events

Ordinary people with extraordinary talent lend their hand each year to bring to life events that support a variety of programs and services. For some, it’s a tribute to a loved one. For others, it’s a strong commitment to a health issue. Every donor has his or her own reasons for supporting Rutland Regional Medical Center and whatever the motivation, we are touched by their generosity. We find it especially heartwarming to witness the passion and commitment our friends put into fundraising events that hold special meaning for them. The following events were held in support of the programs and services of Rutland Regional in 2011.

Patten Oil Pink Truck Raises Funds for Foley Cancer Center The highly visible “pink truck” from Patten Oil continues to raise funds for the Patient and Family Assistance Fund at the Foley Cancer Center. Since the fund was established in 2009, proceeds total over $9,000.

2011 Grand Parada 2nd & 3rd Annual Pink the Rink Our signature event, the Grand Parada, raised The Castleton Women’s Ice Hockey Team held valuable funds for the Diabetes Program at the 2nd and 3rd Annual Pink the Rink at Spartan Rutland Regional Medical Center and the Arena in February and again in November. Pediatric Hi-Tech program of the Rutland Area Specially designed hockey jerseys were auctioned 27 Visiting Nurse Association and Hospice. The prior to the game and a variety of events at the themed event, A Vintage Affair also paid tribute game made a special night for fans and supporters to Physician of the Year, Dr. Victor J. Pisanelli. of the Breast Care Program. Since 2010, the team has raised over $21,000.

2011 Rutland Health Foundation Golf Invitational One of the areas most popular tournaments, the Invitational, has raised funds for Kids on the Move, the Pediatric Hi-Tech program of the Rutland Area Visiting Nurse Association & Hospice and Bridges and Beyond, a program of Rutland Regional Medical Center.

Mary Wells Heath 5K Memorial Run Held in memory of avid runner, Mary Wells Heath, since 2007, has raised nearly $12,000 in support of the Foley Cancer Center.

Cutting Edge Ice Hockey Tournament The Women’s Hockey Team, The Cutting Edge hosted a tournament raising over $4,000 in support of the Foley Cancer Center.

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 28 Caring for the Community Campaign

More than two years ago, we embarked on a campaign to purchase a new linear accelerator for the Foley Cancer Center. We wish to once again honor those who have made gifts to support this vital piece of equipment. While space limits us from listing everyone, we are truly grateful for the over 500 additional gifts that made this new equipment purchase a reality.

Luminaries Compassion Mr. & Mrs. T. Sidney Cadwallader Gifts from $250,000 and above Gifts from $25,000 Mr. & Mrs. John Cadwell Mark Foley, Sr. & Nancy Foley Joseph & Barbara Giancola John & Susan Casella Tom & Tricia Huebner Engelberth Construction, Inc. Visionaries C.J. Richards & Family Gifts from $100,000 Drs. Timothy & Margaret Daly Rutland Radiologists, Inc Mr. & Mrs. Doug Casella Dr. & Mrs. Michael R. Dick Ryan Smith & Carbine, Ltd In Loving Memory of Lorilee J. Foley Commitment Joan Gamble & James Paison Gifts from $50,000 Hope Gifts from $10,000 Ralph & Norma Hathaway Sheridan Anesthesia Anonymous Dr. Baxter & Elizabeth Holland Central Vermont Public Service Corporation The Joseph M Baker, Jr. Family Mr. Thomas A. Huebner People’s United Community Foundation Chris & Bill Bannerman Kenlan, Schwiebert, Facey & Goss, PC Karl Pfister III Bates & Murray, Inc. Michael J. Kenosh, MD & Kristen F. Kenosh Robert & Victoria Young The Lynn F. & Melbourne D. Boynton Family Dr. Richard Lovett & Bess Lovett

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Mary T. Nemeth Betsy & Jim Reddy Audrey & Paul Kerns Ed & Stasia Ogorzalek & family Barb & Tim Robinson Steven & Kathy Letendre The George F.B. Owens Jr. & Marjorie Michael E. Tobin Memorial Foundation William A. Lighthart MD Weeks Owens Family Foundation Jeremiah & Nonnie Lash Tarr Andy & Shannon Maass John & Martha Russell Jr. The Shepard Broad Foundation, Inc. Cookie & Israel Mac Dom & Pat Serino Jeff & Nancy Washburn Mr. & Mrs. Theodore Mandeville Joyce St. Onge John & Anne Zawistoski Dan & Karen McCauliffe The Vermont Country Store Rob & Janet McClallen Bill & Dorie Ward Believe Mid Vermont Urology Gifts from $1,000 Dr. & Mrs. Matthew G. Zmurko Milestone Golf Club, LTD & Family Robert & Jo Andrews Moon Brook Contractors Frederick & Jennifer Bagley Mary E. Moran Care Banknorth, N.A. Gifts from $5,000 Kenneth Noble & Robert Noble III Beauchamp & O’Rourke Mr. & Mrs. Phillip E. Alderman O’Brien Shortle Reynolds & Sabotka PC Ms. Anna M. Blacklock Jim Anderson & Nancy Rogers Harry Ryan & Jane O’Neill Laurie & Dr. Stephen Brittain Ms. Jessica Anderson Bill & Sandy O’Rourke Dr. Steve & Laurie Brittain In Honor & Memory of David A. Austin, OV Interact We Otter Help Others MD from his wife & children John & Jessica Brumsted Ned & Lauren Pike Betsy Glynn Mrs. Ann Clark Pine Hollow Landscaping Mr. & Mrs. Michael Blanchard Mr. & Mrs. David Cleary Poulos Insurance Frances Fitzgerald Cleary Shahi & Aicher & David & Valerie Cleary Price Chopper’s Golub Foundation Carris Reels 29 Mary & Tom Cohen Jon & Cynthia Readnour Mr. & Mrs. Gordon Chader John & Helene Collins Mr. Roy Rotella Darren Childs John R. Conant Andrew & Peggy Shinn Atty. & Mrs. Thomas M. Dowling Matthew A. Conway, MD & Stuart & Molly Silloway Jim & Rhonda Grace Jennie C. Johannesen, PhD SVE Associates J. Chris & Kelly A. Higgins Corsones & Corsones Attorneys Ultravation, Inc Drs. Peter & Lisa Hogenkamp Norma Delfosse Peter & Kathleen Upton Anonymous Mr. & Mrs. Leo A. Denis John & Paula Valente Dr. & Mrs. Gordon R. Kelly Fabian Earth Moving Inc. Dr. & Mrs. Joseph H. Vargas III Mary R. Kohanski Nathalie F. Forte Wakefield Talabisco International Christopher & Deanna LaFave G. Stone Motors, Inc & G. Stone Dr. & Mrs. Howard Weaver Lavallee Brensinger Architects Commercial Division Mr. John B. Webber Marble Valley Lions Club Matt & Marie Gilmond Mark & Michelle Werle Eric & Kirsten Marsh Mr. & Mrs. John C. Haley Dr. & Mrs. D. Billings Wheeler Michael & Dawn McCormack Heritage Family Credit Union Merchants Bank Holden Financial Services Inc. Celeste & AJ Michel Lawrence & Margaret Jensen Midway Oil Corp./Dunkin Donuts/ Suzanne Jern Midas Suzanne & Cort Jones Glenn & Betsy Morgan Kalow Technologies Joe & Magill O’Rourke Gary & April Kanew In Loving Memory of Donald A. Perkins

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 i believe Campaign

The following members of the workforce (staff and volunteers)contributed over $122,000 in support of the campaign to purchase a new linear accelerator for the Foley Cancer Center.

Aaron Lesperance Cheryl Morris Donna Blight in memory of Pat ACU-RN Chris & Betsey Bianchi “Perk” Harrison Alice Ayres Chris & Tracy Kapusta Donna Hunt Amy C. McLaughlin Christine Allen Donna K Amy Jo Shute in honor of Louise Murray Christine Monego, RN Donna Manfredi Amy Walter Christopher & Kristen Notte Donna Thurston Anne Ruby Cindy Peters Donnaleen Farwell in memory of Dean & Dan Durkee & honor of Anne Wells Claire Reed Gloria Lamoreux Anonymous (87) Colleen Gaiotti, RN in honor of Edward Herron Gail Shaw, RN Ardena Ackerman Elaine Munukka Cynthia Shaw Arlene & Thomas Eakley in memory Eleanor Milo of Ann Eakley Dale Bardin in memory of Elizabeth Morton Arlie Welch Eugene Roussil Eric Lapp Arline Drugonis Dale Gallipo Dani Simmons Erica Farnsworth in honor of B. Jean Butcher Amanda Loree Danica Mckeighan Barbara Hazelton Foley Cancer Center Staff 30 David & Judi Fox Barbara Hoisington Fran Kelly David & Virginia Naylor Barbara Trepanier Francese L. Desautels David Churchill Bernadette Robin in memory of Frederick Garrow Kathleen Moran David Wallstrom Gail Ransom Beth Knipes Dawn & William DeGraaf Gail Shaw, RN Betty Sabotka Debbie Hedding & Family George Hall, Jr. in memory of my father, Bill & Chris Littler in memory of Debbie Hutchins in memory of George W. Hall, Sr. Richard Guertin Joe Perry “Pop” George W. Kimmel, Jr. Brad & Doreen Wright in memory of Debbie LeBlond Stephen C. Wright Georgia Bergen Debbie Morelli Hannah Brown in memory of Breast Care Team Loreen Eddy, Gill Debbie Schoch Greene, Floss Sulik & Dee Tarbell Dorothy Brown Deborah Chehy Brian Kerns Howard Stratton, Jr. & Family Denise L. Beebe in memory of Brooke Mowatt In honor & memory of David A. Austin, Winston E. Beebe MD Carol & Phil Swords Denise Simpson in memory of In honor of Carol Egan Carol Egan Christopher Junker In honor of Charles Perry Carol Lillegard Devan & Stephanie Black & Family In honor of Harris Kelley, Sr. Carol Welsh Diane Butler In honor of Jean Felion & Carol Egan Catherine Today Diane Courcelle In honor of Maureen Rees Cathy Allen Cota in memory of Diane Graham In honor of Roberta Sayre Johnston Marjorie & Ken Cota Dianne Joyce In honor of Sandra Holcomb Cecelia Scott Donna B. Fiske

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 In memory of A. David Walker, Jr. John Dyer Kim Howard In memory of Butch Burditt John Moore in memory of Kim, Vanessa & Brennan Lake In memory of John & Alice Porchesa Herbert B. Moore Kymberly & Luke Wheeler In memory of Lucille M. Rozek John P. Williams Laura Gregory In memory of Lucy Hagan John R. Brower Laurie Gilligan In memory of Onalee McVean John Seith Laurie Wright In memory of Sandy Pond from the John Wallace & Rose, Morgan & Jack Leah Denton O’Connor Family Jonathan Reynolds in memory of Leila Shlosser in honor of In memory of Theresa Howard Ray Reynolds Norma Shlosser In memory of Tom Perry, Jr. Jonnie-Lee Bagnall Linda Albertazzi In tribute to James A. Wallace Joseph & Martha Buschbaum Linda Bahnson Integration Testing Team Joseph & Sara Grey Linda Hillary Ira Hubscher Joyce Notte Linda L. Mackin Irene Goebel Joyce St. Onge Linda McKenna in honor of Jacquelyn Gormly Judi Reynolds Mr. & Mrs. Leo F. McKenna, Jr. Jane Langill Judith C. Quesnel Lindsey Newton Janet & Bob Williamson Judy McKay Lisa Barker Janet Craigue Julia Fonte in memory of June Gustaven Lisa M. LaFountain in memory of Mary Beth Pisanelli Janice Coolidge Julie Louras Julie Teta in memory of Liz Frederico in memory of Janice Jacobs in memory of Frederick S. Frederico Jeanette Pelkey & Mary Jacobs Gertrude Bellerose Lucus & Alexandra Forgues Janine Small Julie Williams Lulu Anderson in memory of Jack 31 Jason Allen Karen & Chris Cartier Marci Matson Jay Sabataso Karen Ellison Karen Wolf Marcia Bassett in memory of Jean McDuff Mary Canfield, Steve Mott & Jeanne Raiche Kat Smith in honor of Vesta Smith MaryAlice Eastman Jennifer Daly Kate Cole Marie & Matt Gilmond Jill Frost in memory of my grandmother Kate Lawrence Marie McDuff Nettie Chase Katherine LaMontagne in memory of Marion Ackerman in memory of Cecil Jill Jesso-White Victor J. Pisanelli, Sr. MD Haley & in honor of CeCe Richardson Jill Markowski in memory of Kathi Altobell Marion Loseby, RN Sophie Cecot Kathleen Griffin Marj Barone Jill Mccullough Kathleen Krevetski Mark & Nicole Duhamel Jill Smith Kathleen Pratt in memory of Corrin Mark & Mimi McManus Putnam & honor of Beryl Donnelly Jim Greenough Mark Brown Kathleen Sgorbati Jim, Beth, Brian, Grace, Joseph, Mary Beth Alberico, RN Anna Callan Kathryn Clark Mary Cadoret in memory of Joan Geiszler Kathy Clark in memory of Norman Cadoret & family & friends Patricia J. Patch Joan Mead Mary Conrad Kay Cavanaugh Joan Phalen Mary Ellen Mullen in honor of my Joanne Shaw In memory of Kay Jones mother Mary Ballard Pauline Fulton Kelly Jakubowski Mary Ellen Sly Joe W. Walker, Jr. Kelly Parker Mary Howell John & Gwen Sussman Kim Balch, RN Mary McKearin

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Mary Megrath Nate & Amanda Freund In honor of Rory House in memory of Theresa Chan Mary Oczechowski in memory of Lawrence Zeke Nichols Rory Kelley Joan Reardon Palmeri Noel Chuderski Roxanna Fucile Mary Rudolph Norma G. Patterson Ruth Fucci Mary Taggart Pam & John Jackson in memory of Ryan & Lisa Enners loved ones Mary Wolfe Cuomo Sally F. Rogers in memory of MaryJean & George Costello Pamela Brooks Elwin Rogers & Addie Barton Maureen Chamberlain Pamela Lancour Samantha Roberts Maureen Paradee Pamela White in memory of Sandra Declue Carol Munger Maureen Vitagliano Sandra Mitchell Panamae Bobar Megan Blankley & Matt Monger in Sara Kussel honor of Dominick Matarrese Pat Popovitch in memory of Nancy Mainolfi Sara Locke Melanie Mace Patricia Aglio in memory of my dad Sara T. Jankowski Melissa A. Messier in memory of James Aglio Sara Utley in honor of our patients Eugene Roussil Patricia Church Sarah E. Pulcer Melissa H. West in memory of Lynn David Hebert Patricia Tyl Sarah J. Schiermeyer, RN, CRRN Melissa McLeod in memory of Patrick McDevitt, Jr. Scott McVey Alan George Olson Patti Johnson in memory of Fran & Shannon L. Turco Rosemary Johnson Michael & Rhona Dorion Shannon Stover Paula Robillard Michael Catrini Shari & PJ Owens Peggy Stattel Michael Nagar, Jr. Shari Patch Performance Improvement 32 Michele Havens Pharm.D. Sharon Decato Peter Abatiell, III Michele Weeks Sheila Mahar Peter & Julie Abatiell Michelle Cordeiro in memory of Sheila McCullough in honor of Hergert & Eleanor Griffin Pharmacy Joe Granahan Michelle Hartline Phillip Penders in memory of Inez Smith Sheila O’Hara Michelle Murray in memory of Rebecca Banco Sheila Sharrow Phyllis MacMurtry, Ed Thomas & Rebecca Oberkirch Shirley Murray Shelley & Chuck Watts in memory of Rebecca Wood in memory of Polly Gilbert Michelle Opsahl in memory of Christine Whalen Lorilee Foley Shelley Nemeth Return J. Meigs, Jr. MK Marcellus, RN Sherrie B. Shaw in honor of Rhonda Edwards in memory of my Kim Findeisen Mona Blanchard in honor of grandfather Camille Roberts Eleanor Czimesia Shirley Bowen Richard & Mary Trono Montana Roby Shirley Cota Richard & Tammy Holcomb Mr. & Mrs. Bruce R. Tobin in memory Steven Finer of Gerald G. Racette, Sr. Richard Dunworth Steven Hazelton Mr. & Mrs. Riggs Rob Black Stevenson Walsh Mrs. Ruth G. Jones Robert & Darcy Picucci Sue Brower Nancy Canfield Robert Thomas Sue Edwards Nancy M. Practico in memory of Roberta West Susan Feliciano in memory of Rita M. McKirryher Rod & Mary Lynn Lemmo Robert A. Cyrul Nancy Snow Rodney & Lorna Davis in memory of Susan Lebel Nancy Zetelski in memory of William J. Chapleau Susan Potter in memory of Rosemary FitzGerald Raymond & Mildred Leonard

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Susan Senecal The Batease Family Todd Yakunovich Susan Sessock The Gilbert Family Tom & Sharon Yakunovich Suzanne Pisanelli in memory of my The Hartigan Family Toni Boltz parents Dr. Wilfrid Louis Thabault & The Myhres Tracy Riordan in memory Carol Pratt Doris Ann McNamara Thabault The Twitchell/Baldwin family members Virginia Campbell Suzanne Woodbury who have passed due to cancer Wendy Mattison Sylvia B. Wallett Theresa A. McGinnis in memory of William & Monica Weber Tammy Coltey William Taranovich William Gregory Ted & Lorraine Wenta Theresa Kimball, RN William Zuber Ted & Patricia Mandeville Theresa Mitchell Winifred McClallen Teresa Farr-Messenger Tina LaPlant in memory of Kathleen A. Yolanda Marro Terry Stevens Donnely & Carol (Harvey) LaPine

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Rutland Health Foundation Board of Directors The Rutland Health Foundation exists to improve the health status of the Rutland-area community by building financial support for Rutland Regional Medical Center and the Rutland Area Visiting Nurse Association & Hospice.

Bill Bannerman Ed Ogorzalek Thomas W. Huebner Chair Treasurer President & CEO, RRMC Betsy Reddy Ron Cioffi, RN Cort Jones Vice Chair Executive Director, RAVNAH Jay Kenlan, Esq. Mary Cohen Diane Clain Glenn S. Morgan, Esq. Secretary Daniel M. Foley, MD, FACOG Jeremiah Tarr

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Our Auxiliary Partners

The Gift Shop’s mission is to support hospital and community health programs. Yearly, the Auxiliary awards scholarships to area high school seniors pursuing careers in a healthcare field. A scholarship is also awarded to a non-traditional Castleton State College nursing student. Occasionally a benefactor enables the Auxiliary to bestow a special scholarship.

The Gift Shop has a variety of unique and beautiful items for any occasion. There are gifts for all ages: animals, toys, jewelry, sachets, lotions, sports memorabilia and candles, as well as daily necessities.

You can be happy knowing selecting a gift from the Auxiliary is always giving twice!

2011 Scholarship Recipients $2,000 Molly Spaulding, Fair Haven Union High School $1,500 Kilian R. Dundas, Rutland High School 34 $1,500 John Corbett, Otter Valley Union High School $1,000 Richard Siu, Burr & Burton Academy $1,000 Ashley Bathalon, Mount St. Joseph Academy $1,000 Emily Gunn, Rutland High School $1,000 Jenna Munger, Otter Valley High School $2,000 Castleton State College, Nursing Program 2011 Auxiliary Program Funding $187 Rehabilitation/Occupational Therapy for a Wii Fit Plus $356 Speech-Language Pathology for a photo printer, digital camera, paper, ink The Gift Shop, located on the first floor of $700 Women’s & Children’s Unit for DVDs & player, toys, games, Rutland Regional Medical Center, is a non-profit books, crayons organization run by the Auxiliary. The Auxiliary $1,000 Social Work Department for Patient Services Fund was established in 1887. A significant portion $1,000 Lymphedema Clinic for Compression garments of funds raised comes from Gift Shop sales. The organization also raises money through annual $1,100 Community Education for MSI Spacers, allergen pillow encasements fundraisers supported by individuals, Auxiliary members, and community businesses. The $4,000 Breast Care Program for Prosthetic garments, books, tote bags Auxiliary sponsors outside vendor sales and holds their own events such as the annual geranium Total Scholarships $11,000 mum and wreath sales. A percentage of the Total Funding $9,343 proceeds from these activities are donated back to Combined Total = $20,343 the RRHS community.

160 Allen Street, Rutland, VT 05701 www.RRMC.org 802.775.7111 Our Key Goals

Quality – We will provide superior, integrated, health services which meet our customer needs through: good clinical outcomes, up-to-date technology, effective processes, competent and caring staff and well-maintained facilities.

Customer Service – We will consistently deliver an exceptional customer experience which results in high levels of satisfaction.

Market Share Growth – We will develop new services and expand existing services in collaboration with others to meet customer needs resulting in increased market share and expansion into new markets.

Information Excellence – We will provide superior, coordinated information resources, processes and systems that meet needs for effective information gathering, recording, access, analysis and dissemination across the healthcare continuum.

Financial Strength – We will achieve financial strength & stability by optimizing reimbursement and improving our cost structure to produce sufficient margins and increasing philanthropic giving.

Employee Engagement – We will create an environment where employee engagement flourishes and we commit our hearts and minds to meeting and exceeding the needs of our customers and each other. 160 Allen Street, Rutland, Vermont 05701 • www.rrmc.org • 802.775.7111

Rutland Heart Center Vermont Orthopaedic Clinic A Department of Rutland Regional Medical Center A Rutland Regional Health Services Affiliate 1 Commons Street, Rutland, Vermont 05701 3 Albert Cree Drive, Rutland, Vermont 05701 802.747.3600 or 855.RHC.BEAT 802.775.2937 www.vermontorthoclinic.org Rutland Regional Behavioral Health A Department of Rutland Regional Medical Center Killington Medical Clinic/iSPORT Training 1 Commons Street, Rutland, Vermont 05701 An Affiliate of Vermont Orthopaedic Clinic 802.747.1857 3902 Killington Road, Killington, Vermont 05751 802.422.6125 Rutland Region Diabetes & Endocrinology Center www.killingtonmedicalclinic.org A Department of Rutland Regional Medical Center www.isporttraining.com 8 Albert Cree Drive, Rutland, Vermont 05701 802.775.7844 Vermont Sports Medicine Center A Rutland Regional Health Services Affiliate Rutland Regional Digestive Services Brandon, Castleton, Killington & Rutland A Department of Rutland Regional Medical Center 5 Albert Cree Drive, Rutland, Vermont 05701 254 Stratton Road, Suite 1, Rutland, Vermont 05701 802.775.1300 802.786.1400 www.vsmc.org

Rutland Regional General Surgery The Gables at East Mountain A Department of Rutland Regional Medical Center A Rutland Regional Health Services Affiliate 241 Stratton Road, Rutland, Vermont 05701 1 Gables Place, Rutland, Vermont 05701 802.775.1903 802.770.5263 www.thegablesvt.com Rutland Regional Women’s Healthcare A Department of Rutland Regional Medical Center The Meadows at East Mountain 147 Allen Street, Rutland, Vermont 05701 A Rutland Regional Health Services Affiliate 802.775.1901 157 Heritage Hill Place, Rutland, Vermont 05701 802.775.3300 www.themeadowsvt.com

Rutland Health Foundation A Rutland Regional Health Services Affiliate 433 West Street, Rutland, Vermont 05701 802.747.3634 www.rutlandhealthfoundation.org

Rutland Regional continues its commitment to our community by using paper that has a post-consumer recycled percentage of 100% for this Annual Report. The 1,660 pounds of paper selected preserves 15.94 trees for the future, saves 6,769 gallons of wastewater flow, and conserves 11,288,000 BTUs of energy.