West Sussex Care Guide 2020 West Sussex Care Guide
Follow us on
PROVIDING QUALITY, RELIABLE CARE AT HOME
As an established care provider for over 20 years with services covering Chichester, Bognor Regis, Emsworth and surrounding areas, we strive to deliver the highest standard of care and advice. We provide a full range of services to enable our clients to live comfortably in their own homes, choosing from a number of care options that suit their individual needs and preferences. We help adults of all ages with physical and emotional needs, providing a range of services, from domestic support and personal care needs to more specialised care in the dementia and palliative setting. Our care is reliable, flexible and effective. Our team is professional, courteous, trained to a high standard and sympathetic to the individual needs of our service users.
To discuss your care needs or arrange a visit please call 01243 680110 or email [email protected]. For more information visit our website www.bscare.co.uk West Sussex Care Guide
CONTENTS Editorial Welcome 7 Information and Advice 8 Useful Contacts 30 Map of West Sussex Areas (Localities) 34 Alphabetical Index 138 Care at Home Finding Care at Home locally 38 Personal Care 46 Live In Care 60 Care for Adults with Learning Disabilities 64 Day Care Day Care Services 74 Extra-care Housing Extra-care Housing Schemes 82 Northern Crawley Care Homes 86 Crawley Care Homes with Nursing 88 Horsham Care Homes 88 Horsham Care Homes with Nursing 90 Burgess Hill Care Homes 92 Burgess Hill Care Homes with Nursing 94 East Grinstead Care Homes 94 East Grinstead Care Homes with Nursing 94 Haywards Heath Care Homes 96 Haywards Heath Care Homes with Nursing 96 Southern Lancing Care Homes 100 Lancing Care Homes with Nursing 100 Littlehampton Care Homes 100 Littlehampton Care Homes with Nursing 104 Rural Care Homes 104 Rural Care Homes with Nursing 104 Shoreham Care Homes 108 Shoreham Care Homes with Nursing 108 Worthing Care Homes 108 Worthing Care Homes with Nursing 116 Western Bognor & Arundel Care Homes 120 Bognor & Arundel Care Homes with Nursing 124 Chichester Care Homes 128 Chichester Care Homes with Nursing 134 Midhurst Care Homes 134 Midhurst Care Homes with Nursing 134 Pulborough & Billingshurst Care Homes 136 Pulborough & Billingshurst Care Homes with Nursing 136
Care Services in West Sussex 3 West Sussex Care Guide
Celebrating Life
Our homes are more than care homes. They’re family homes. Friendly homes. Homes that provide tailored care, beautiful environments and choice in every meal or activity. Places that celebrate the little things that mean everything – morning, noon and night. Visit us anytime for friendly advice and to look around. You can also find helpful information at www.barchester.com Call: 0330 311 9854
Kingsland House Marriott House & Lodge Red Oaks Westergate House Westlake House Kingsland Close, Tollhouse Close, The Hooks, Denmans Lane, Pondtail Road, Shoreham, Chichester, Henfield, Fontwell, Horsham, BN43 6LT PO19 1SG BN5 9UY BN18 0SU RH12 5EZ
Residential care • Nursing care • Dementia care • Respite breaks Minibus • En-suite rooms • Landscaped gardens • Salon • Wi-fi
4 Care Services in West Sussex West Sussex Care Guide
Care Services in West Sussex 5 West Sussex Care Guide
We’re here to help ... Age UK West Sussex ... is a local, independent charity with head offices in Littlehampton. We have been supporting older people across the county for over 60 years, and we offer a range of services especially designed to provide care and support to those in later life.
Help at Home – a reliable, professional Home Visiting Service – regular weekly service for domestic cleaning, shopping, visits for companionship and support, or dog walking and other household chores. just a friendly cuppa and a chat!
Fun, Friendship and Food – plus classes 0800 019 1310 – our free Information and activities at our social centres and & Advice line provides a wealth of community clubs across West Sussex. information on a variety of topics.
Daybreak Services – for frail older Products and Services – from home people and those with dementia, as well insurance to funeral plans, we offer a as offering respite support for carers. range of products for the over 50s.
To find out more please call us on 01903 731800 or visit our website at the address below Registered charity no. 1086323
www.ageukwestsussex.org.uk AUKWS @AUKWS age uk west sussex
6 Care Services in West Sussex West Sussex Care Guide
Welcome to the West Sussex Care Guide 2020 which provides information, advice and guidance about care and support services for adults in the county.
The West Sussex Care Guide is a rich source of (BSL) interpreter, deafblind interpreter or an advocate information on services within the county. It is also an (someone to represent you). easy-to-understand guide to the way adult social care Organisations must do the following five things: services work in West Sussex. Ask people if they have any communication needs. Community-led support with a focus on people Make a record of the person’s needs. continuing to live safely in their own homes is our priority for the people of West Sussex. When someone Highlight the needs very clearly on the person’s records. needs some extra support to stay at home or if it is time Share the information about the person’s needs with to consider moving to a care home, the care guide lists other social care or NHS providers as part of any domiciliary care services, care homes and care homes referral or handover process. with nursing in West Sussex which are registered with Meet the need by making sure that the person the Care Quality Commission (CQC). (Domiciliary care gets the information they need in a format they can services are services that provide personal care and understand and that they receive any communication support for people living in their own homes. These support they need. services are also sometimes called home care or care and support at home.) It also lists day care services Other formats available and extra-care housing schemes, together with useful If you would like the information in this guide in another contacts. Services are listed in alphabetical order. format, such as on audio CD, in Easy Read or in another language, please contact Adults’ CarePoint by calling The care homes and care homes with nursing are 01243 642121 or emailing socialcare@westsussex. listed in county geographical areas, and the colour of gov.uk. You can also use Next Generation Text (NGT), the header strip for each area relates to the colours as which helps people with hearing and speech difficulties shown on the map on pages 34-35. communicate over the phone. Use NGT Text Relay on The cost of producing the care guide is covered by the 18001 01243 642121 (available as a downloadable app money made from allowing companies to advertise in for computer tablets and smartphones). it. We do not make a profit from the care guide. The guide is also available on our website at Accessible Information Standard www.westsussex.gov.uk All organisations that provide NHS or social care To make sure you have the most up-to-date information services have to meet the Accessible Information on registered care services, check the Care Quality Standard. The standard sets out the approach that Commission’s website at www.cqc.org.uk organisations must use to make sure that people with disabilities have access to information in formats Acknowledgements that they can understand. The standard also tells We would like to acknowledge the support of our organisations how to support people’s communication advertisers and sponsors as without them it would not needs, for example by offering a British Sign Language be possible to publish this guide.
Disclaimer This guide is for information only. By using the information in If you try to make a claim against us in connection with the this guide, you accept that any referral provided through this information resources available through this guide, depending guide (for example, to a particular community service) does not on any laws that apply, the claim will be limited to the value of mean that we recommend, guarantee or approve the service, replacing or correcting the information. Any claim you make will the accuracy of any information you receive, or the quality or be governed by English law. suitability of any referral. We have done all we can to make sure that the information in this We will not be responsible for any activities or service you receive care guide is accurate. However, we are not responsible for any as a result of any choice you make about a referral. We will not be mistakes or missing information, or if a care service varies from responsible for any claims or losses in connection with any referral. that listed or advertised. We do not approve or guarantee any Any reference to CQC ratings in this guide should be checked particular care service included or advertised in this guide. at www.cqc.org.uk
Care Services in West Sussex 7 West Sussex Care Guide
What is care and support? If you need to speak to someone or need help finding the information on our website, please contact ‘Care and support’ is the term used to describe the Adults’ CarePoint by calling 01243 642121, or extra help some people need to manage at home or emailing [email protected]. You can in the community due to physical disabilities, sensory also use NGT Text Relay on 18001 01243 642121 impairment (sight or hearing difficulty) or mental-health (available as a downloadable app for computer, issues, when they leave hospital, or because they have tablets and smartphones). caring responsibilities. West Sussex Fire and Rescue Service Care and support includes anything that helps you live Safe and Well visits a full and independent life, such as help from friends The aim of identifying and managing fire risk should and family, equipment (such as a stair-lift), meals on be to make sure that people have the right to live their wheels, adaptations to your home, or paid or informal lives as they want to – as long as that does not stop carers. If you are a family or friend carer, it might mean others from doing the same. someone to talk to or to give you a break from your caring role, or providing you with information. Statistics in West Sussex indicate that people who are receiving care support are more at risk of harm from a We and other organisations provide care and support fire in their home than people who do not need support. to help you to be as independent as possible and To reduce the level of fire risk, West Sussex Fire and feel connected to your community. There is a wide Rescue Service (WSFRS) offer a free home visit (Safe range of care and support available to people within and Well Visit) to give advice on how to make your home their communities. Visiting our Connect to Support safer and, if appropriate, fit smoke alarms or other information and advice website is a good place to start specialist fire-detection equipment, free of charge. if you want to find out more. People who smoke and people who have a physical or West Sussex Connect to Support – Care sensory disability (eyesight or hearing difficulty), memory and support website problem or long-term medical condition all benefit For information and advice about services and greatly from the service. The advice and equipment can support in your local area to help you live as make all the difference for people who would be either independently as possible, please visit our website unable to call for help in an emergency or unable to get at www.westsussexconnecttosupport.org out to a place of safety quickly. People who live alone and would have no-one to help them in an emergency On the website you can: really do benefit from the equipment, which plays a vital • search for products and services online; role in helping them to stay independent. • find local activities and groups; Visits depend on the specific needs of the household, • access help and advice; but normally last between 30 and 45 minutes. The fire • find out about getting funded social care support; service staff who visit always carry identification. • be part of your local community; For more information or to ask for a visit, please call • take control of your own support; and 0345 872 9719, visit the WSFRS website at • find products that will help you at home. www.westsussex.gov.uk/fire-emergencies-and- crime or get in touch on Facebook.
8 Care Services in West Sussex West Sussex Care Guide
Leisure term basis. However, we will provide specialist day Leisure activities for older people and people with services for people with long-term or complex social disabilities take place within local communities care needs. Some independent organisations also throughout West Sussex. You can find details of provide similar services. There is also emergency swimming clubs, indoor or outdoor bowls, aerobics support available (for up to six sessions) for people and other activities and sports by contacting leisure or experiencing crisis who are living with dementia. sports centres. These services are aimed mainly at older people who may have a physical disability, sensory impairment (sight Other activities can include health and wellbeing or hearing difficulty), memory loss, or a brain injury. services, special-interest groups, volunteering opportunities and educational classes. There are also There is more information about day services for adults lunch clubs, often run by voluntary organisations that with learning disabilities on page 74 of this guide. may be linked with local churches and communities. We may need to carry out an assessment of needs You can find out more from borough or district councils, before you can access the day services that we your local library or on our Connect to Support website provide and manage. Other independently managed at www.westsussexconnecttosupport.org day services may accept you without an assessment. For more details, please contact the relevant day Day services services providers or contact Adults’ CarePoint by Day support and day opportunities can support people calling 01243 642121. Or you can email socialcare@ to stay independent and can give carers a break from westsussex.gov.uk. You can also use NGT Text Relay their caring role. Day services are often provided from on 18001 01243 642121 (available as a downloadable a day centre, and can also be provided through the app for computer tablets and smartphones). Shared Lives Scheme or a care home. They can include: For more information please see the ‘Local • specialist support for people who have activities, products and services’ pages on the complex needs; West Sussex Connect to Support website at • support with personal care; www.westsussexconnecttosupport.org • rehabilitation to help people regain, improve or Equipment maintain daily living skills and mobility; If you are ill, old and frail, have physical disabilities, • opportunities to meet new people and take part in or a sensory impairment (sight or hearing difficulty), social activities, including hobbies and interests, and think you need equipment to help you manage to reduce isolation; everyday life and stay independent, we can help. • support with building confidence and getting We can provide you with information and advice about involved in community activities and clubs; where you can buy a range of equipment to help you if • links to employment opportunities (where you would like to get this yourself. Or we can provide appropriate); and equipment to help with activities such as: • a main meal and refreshments. • getting into and out of bed; To help people to regain their independence and • going to the toilet; get support to meet their needs within the wider • bathing; and community, services will be available on a short- • getting about at home.
Care Services in West Sussex 9 West Sussex Care Guide
We loan the equipment to you free of charge through You can order the meals yourself, or your carers, friends the Community Equipment Service. The service is or family members can order for you. You can order up available for anyone who lives permanently in West to 10am on the day you would like the meal delivering. Sussex, or who is registered with a West Sussex GP surgery. One of our staff will need to talk to you to help You do not need a professional to refer you to the meals identify what you need. This conversation may take on wheels service – you can contact the service direct. place over the phone, in your own home, or in a drop-in For more information, phone apetito’s West Sussex session in your neighbourhood. office on01903 718893 or email westsussex.office@ Meals on wheels service apetito.co.uk. apetito provide the meals on wheels service on our Technology-enabled care behalf. When apetito staff deliver your meal, they will Technology is transforming our lives and making things also check that you are safe and well, and will contact easier, safer and more convenient for people. There someone for you if you need help. All apetito staff are many applications available to support you to carry identification and have had the relevant DBS carry out day-to-day tasks. We want to make sure that (Disclosure Barring Service) checks. technology-enabled care in West Sussex is easy to The meals are provided seven days a week, including access and is a first choice to help residents keep their bank holidays and weekends, and are delivered independence and lead full and healthy lives, whether between 11am and 2pm. The service is very at home, at work or in their local communities. flexible. You can have meals delivered every day or Technology-enabled care can include devices ranging occasionally, for as short or as long a time as you like. from units where you press a button to connect to a There is a choice of meals each day and special diets monitoring centre, to systems that help your memory are catered for. or monitor your wellbeing and environment, and warn a A hot two-course meal currently costs £5.75. Tea-time person you have chosen beforehand (your nominated packs that contain a sandwich, yoghurt or piece of person) if your health deteriorates. Equipment can also fruit, and a cake or pastry are also available. Tea-time detect personal risk. For example, it can tell if you fall, packs currently cost £3.40, and if you want one you and it can monitor your door if there are concerns over must order it with a main meal, as it is delivered at the you leaving your home without support. It can detect same time as your lunch. dangers in your home, such as smoke, floods and gas leaks. It can call for help if you need it and can even The meals on wheels service is available to anyone remind you to take your medication! who would find it useful to have a tasty and nutritious hot meal delivered to their home at lunchtime. Perhaps Technology-enabled care is provided by a wide you cannot get out to the shop, are unable to prepare range of national and local providers. To find out and cook a meal, or just fancy a break from cooking. more about the technology-enabled care services You can also have meals delivered if, for example, that are available where you live, contact Adults’ your carer or relative is unable to visit on certain days. CarePoint by calling 01243 642121or emailing All meals meet National Association of Care Catering [email protected]. You can also use (NACC) standards. NGT Text Relay on 18001 01243 642121 (available
10 Care Services in West Sussex West Sussex Care Guide
as a downloadable app for computer tablets and The CRS is provided by an independent care provider smartphones). More information is also available at (currently ECL), whose community reablement www.westsussexconnecttosupport.org assistants work with occupational therapists and occupational therapy assistants from Adult Social Occupational therapy and rehabilitation Care’s Regaining Independence Service (RIS). Occupational therapy and rehabilitation help you to live more independently and reduce the need for The CRS can provide support for up to six weeks but help from others. Staff from our Independent Living many people achieve their goals much sooner, typically Service will help you with advice and information after two to four weeks. If you are not able to do about the best way to stay as independent as everything for yourself again by the end of this time, they possible, connecting you to support in your local will look into longer-term arrangements to help you stay community, as well as helping you to learn or relearn at home. If you would like to discuss if this service is the everyday skills, by teaching you new ways of doing right service for you, please contact Adults’ CarePoint things, providing equipment or making arrangements by calling 01243 642121, or emailing socialcare@ to adapt your home. westsussex.gov.uk. You can also use NGT Text Relay on 18001 01243 642121 (available as a downloadable Our Independent Living Service staff are based app for computer tablets and smartphones). around the county. You can ask for support by contacting Adults’ CarePoint by calling 01243 642121 Dementia care and support or emailing [email protected]. You It is possible for someone living with dementia to live at can also use NGT Text Relay on 18001 01243 642121 home and continue to do the things they enjoy for a long (available as a downloadable app for computer tablets time after they receive their diagnosis. As their condition and smartphones). progresses they may need more care and support.
Community Reablement Service We are working with the NHS Clinical Commissioning The Community Reablement Service (CRS) provides Groups (CCGs) in West Sussex to meet the growing short-term social care rehabilitation to support you to challenge of living with dementia and our commitments become or remain independent at home. are set out in the West Sussex Dementia Framework, a five-year plan for care and support. Central to this If you live in your own home and you have difficulty is the importance of people being able to receive an carrying out day-to-day activities, this service can help early diagnosis so that they, and their family, friends you relearn how to do things such as: and carers, can get the care, support, information and • getting dressed; advice they need to be able to plan for the future. • walking around your home and accessing your local West Sussex has a wealth of community care and community; support available, if needed. This can help people live • washing or bathing; or as full and as normal a life as possible in the familiar • making hot drinks and meals. surroundings of their own home, and support them as their dementia progresses. In many cases, a person’s You could need this service after a stay in hospital, or first point of contact should be either their doctor just because you have not been coping as well as you (for health care services and a diagnosis) or Adults’ would like at home. Services (for most community care opportunities).
Care Services in West Sussex 11 West Sussex Care Guide
Examples of community care and support include: Self-assessment • information, advice and support for the person with Self-assessment is designed to help you think about dementia and their family, friends and carers; your personal circumstances – what is working well in • advice on equipment and adaptations to the your life and what needs to change. It can be useful to person’s home to make it safer and easier for them fill in the self-assessment form if you are thinking about to move around and do everyday tasks; contacting us to ask about getting social care support. • assistive technology such as community alarm After filling in the form, you can send it to us to ask for systems and tracking devices; a further assessment and social care support. You can also fill in the form online and send it to us. • day services and support groups; • respite services (to give family and friends who are You do not have to fill in a self-assessment form carers a break from caring); before contacting us. The form is simply meant to help • meals on wheels; and you think about your situation. If you do not want to contact us for an assessment of your needs, you can • care and support at home (this may include personal use the self-assessment form to help you plan and buy care such as help with bathing, dressing, help at your own support. mealtimes and support to live independently), which are often arranged through self-directed support and There is also a self-assessment form for family and friend personal budgets. carers and a financial self-assessment to help you think about your finances and give you an indication of whether The level of care and support a person needs will we could pay for any of your support. You can find the depend on the effect of their symptoms and any other self-assessment forms on our Connect to Support illnesses and disabilities they may have. The dementia website at www.westsussexconnecttosupport.org. section of the Connect to Support website is a helpful Or you can contact our Adults’ CarePoint by calling starting place for finding out more information: 01243 642121 or emailing socialcare@westsussex. www.westsussexconnecttosupport.org/dementia gov.uk and ask us to send you a paper copy. You can also use NGT Text Relay on 18001 01243 642121 Understanding your social (available as a downloadable app for computer tablets care needs and smartphones). We can help you, whether you can afford to pay for Who is entitled to an assessment? the care or services you may need or not. We will talk If you think you need social care services, you have to you about different aspects of your life, which may the right to ask us to assess your needs. (This does include your physical or emotional health, how you not mean we will provide funding at the end of the manage to look after yourself, and your current family assessment as you may not be eligible.) and support networks. We will take your personal Family and friends who are carers also have the right wishes into account when considering the advice or to an assessment. information you need or the care and support that could benefit you the most. An assessment can help you think about what you want to achieve, what is working well in your life and Before you contact us it might be helpful for you to what needs to change. A member of staff will talk to complete a self-assessment.
12 Care Services in West Sussex West Sussex Care Guide
you about your circumstances. If you have filled in a When deciding whether someone is eligible to receive self-assessment form, the social care worker will look funded support to meet their social care needs, we at what you have told us as part of your assessment. must consider the following. • do the person’s needs arise from or are they related If you are in hospital, a social care or health worker will to a physical or mental impairment or illness? make arrangements to make sure you leave hospital safely with the right level of support. • is the person unable to achieve two or more of the specified outcomes in the eligibility decision process If urgent action is needed to protect your safety and because of their needs? reduce serious risk, we can provide support before • is being unable to achieve the outcomes mentioned you have a full assessment of your needs. above having, or is it likely to have, a significant effect on the person’s wellbeing.
How we support people with You are only eligible for funded support if you meet all social care needs three of the conditions above.
We have to make sure that we treat everyone fairly, When considering whether you are eligible, we use and that people who are most in need receive the information from your assessment and look at the goals highest level of support. or outcomes you want to achieve. We will work with you to identify your strengths and capabilities and we To do this we use national guidelines to help us will look at support that may be available in your local understand whether or not people’s needs mean community that could help you to stay as independent they are eligible to receive funded support from us. as possible and prevent or delay your social care needs This applies to people needing social care and to from developing. We look at ways of meeting your their carers. needs which work well for you and do not need council The guidelines are called ‘eligibility criteria’ and funding, before working out how much money may be they are set out in the Care and Support (Eligibility available to meet your social care needs. Criteria) Regulations 2014. The regulations set out A funding-allocation system will calculate how much specified outcomes that people may or may not be money will be available to buy support to meet your able to achieve. care needs within your own home. This money is your There is a list of national specified outcomes in our personal budget, and we can pay it in a number of ways. booklet ‘Your Life Your Choice’. You can find a copy Direct payments: This is where we load the money of the booklet by visiting our website at on to a prepaid card. You then manage the money and www.westsussex.gov.uk and searching under use it to buy support to meet your care needs. If you ‘Adults’ social care publications’. You can also ask feel that you cannot manage a prepaid card account, for a copy of the booklet from Adults’ CarePoint please speak to your social care worker. They will be by calling 01243 642121 or emailing socialcare@ able to give you advice and explain the other options westsussex.gov.uk. You can also use NGT Text Relay you have for receiving direct payments. on 18001 01243 642121 (available as a downloadable app for computer tablets and smartphones). We will make sure that you get support and advice on managing the money, employing staff and other issues.
Care Services in West Sussex 13 West Sussex Care Guide
Direct payment to a suitable person: The ability to For family and friend carers we provide a range of make decisions is sometimes called ‘mental capacity’. advice, information and some support services that If you are over the age of 16 and are unable to make are free, and you won’t have to meet any eligibility a particular decision for yourself, the Mental Capacity criteria to receive these. Act says you ‘lack capacity to make that decision’. If you do not have the mental capacity to agree to a If you would like more information about the way direct payment, we can pay it to an ‘appointed suitable we deliver social care support, please contact person’ who will manage the payment on your behalf. Adults’ CarePoint by calling 01243 642121, or emailing [email protected]. You can Council-managed budget: This is where we manage also use NGT Text Relay on 18001 01243 642121 the budget and arrange social care support for you. (available as a downloadable app for computer tablets and smartphones). You can also have a combination of these choices for receiving your personal budget. When deciding whether we can help you with your care and support Planning your support plan needs, we also take into account if you can afford to, We believe that people understand their own needs and are able to, arrange care for yourself. You will not and how to meet them, which is why we put them at be eligible to receive a service paid for by us if you: the centre of the assessment and planning process. • have savings or investments above £23,250 or you People have choices about how their social care have enough income (not including earnings from needs are met, and we make sure that everyone paid employment) to pay for your own care; and needing social care support has options over how • are able to arrange the care for yourself, or there is their support is paid for and delivered. someone who is willing and able to do this for you. After your assessment discussion with us, when you In these circumstances we will provide information, have agreed what you want to achieve with the social advice and assistance to help you arrange the support care worker, you will need to develop a care and you need. support plan. The support plan must show how your If your circumstances change, please contact us again eligible needs will be met and how you will achieve to discuss your social care needs. the results you want – these are your outcomes. What you spend the money on must meet your social care To decide whether a family or friend carer is eligible to outcomes, within the amount of your personal budget. receive help from us, we must consider the following. You can develop your support plan with the social • do the carer’s needs arise as a result of providing care worker, by yourself (with or without support), or necessary care for an adult? you can ask someone else to do it for you. • how do the carer’s needs affect their circumstances? • is providing the necessary care for the adult having, A support broker will help you understand your or is it likely to have, a significant effect on the carer’s options and how to get the best support with the wellbeing? Or is the carer’s physical or mental health money available to you. They will help you think about deteriorating or at risk of deteriorating? the different ways that you can get support and they will provide information and advice about services • is the carer unable to achieve one or more of a set of that are available in your local area. The support specified outcomes?
14 Care Services in West Sussex West Sussex Care Guide
broker can find the services you need and work out People paying for their own care the costs. and support If your care is provided in a care home with nursing, We have a duty to promote people’s wellbeing. This your support plan should include the name of the means helping you to achieve the things that matter to nurse responsible for your nursing care. you. This applies not only to people who are eligible to receive funded social care, but to family and friend We will regularly review your support plan with you carers and people who pay for their own care too. We to take into account any change in your needs or will support you to get services to prevent or delay circumstances. We will carry out the first review within your care needs from becoming more serious. three months of you receiving a personal budget. After this, we will carry out a review every year, although we We can provide you with information, advice and help can carry out a review at any time if this is necessary. to plan the support you need. For example, we can If your situation changes, the support you receive can provide information about care providers, prevention be changed to make sure it continues to meet your and wellbeing services, equipment, community needs and circumstances. activities and care funding advice. Help with arranging and buying You can find information about all these services and services (brokerage) more by visiting the West Sussex Connect to Support website at www.westsussexconnecttosupport.org or If you have eligible social care needs but have savings by contacting Adults’ CarePoint by calling 01243 642121 or investments over £23,250, you will have to pay for or emailing [email protected]. You your own care. If this applies to you and you would can also use NGT Text Relay on 18001 01243 642121 like help with arranging and buying services within (available as a downloadable app for computer tablets the community (not residential care), you can do this and smartphones). through our Support Brokerage Service. There will be a charge for this. We make an initial charge of £176.39. If you want us to review your support again at a later Support for family and date, we make another charge of £176.39. If you want friends who provide care us to buy services for you and then reclaim the cost from you, we will charge you an ongoing charge of A carer is someone of any age who regularly provides £5.66 per week. unpaid support to a family member or friend who could not manage without their help. This could be If we have assessed you as having eligible social caring for a relative, partner or friend who is ill, frail care needs and you have savings or investments or disabled or who has issues relating to their mental over £23,250, but you are not able to make decisions health or drug, alcohol or other substance misuse. and arrange your own support and you have no one to help you, we will do this for you free of charge. Carers come from all walks of life, cultures and Once you have a financial representative, usually backgrounds and often do not recognise themselves appointed by the Court of Protection, the above as a carer. charges will apply if we continue to arrange and buy If you are a carer you have the right to have your needs services for you. assessed separately from the person you care for. You
Care Services in West Sussex 15 West Sussex Care Guide
can ask for an assessment or you might be offered an for these young carers and their families. This team assessment. The person you care for does not have also raise awareness about young carers and work to to live with you, and they do not have to want to have make sure that these young people can get access to their needs assessed or to receive services. a range of activities and groups to get a break from caring and to receive ongoing support. Carers Support West Sussex is an independent support organisation providing practical information, West Sussex Young Carers Team advice and emotional support, making sure each carer Phone: 01903 270300 (referrals and general knows what help is available. information) Email: [email protected] Support is just a phone call away. The charity also works to develop services and new ways to meet the needs of your family and friends in their caring role Housing options and to promote health and wellbeing. Services include: One of the hardest decisions facing people who need • a helpline providing practical information and care involves the choice between staying in your support; current home or moving to a new home which might • respite care and short breaks from their caring role; be more suitable. Regardless of whether you own or • a network of local support groups; rent your current home, the decision whether or not to move, and the options that are available, can be • a range of equipment to support independent living; bewildering. • counselling; and • the opportunity to become involved in shaping local A good source of free and impartial advice on services through our Carers Voice (a network that housing and care needs is provided by the Elderly local carers can join). Accommodation Counsel (EAC). The EAC’s website www.housingcare.org provides a wealth of Carers Support West Sussex information to help you make informed choices about Phone: 0300 028 8888 your housing needs. This includes advice on moving Email: [email protected] or staying put and where to get good financial advice, Website: www.carerssupport.org.uk as well as up-to-date information on a range of accommodation and housing options throughout West Carers Health Team Sussex and in other parts of the UK. This is a service that carers can be referred to if there The EAC also provide FirstStop Advice, a free is evidence that their caring role is having a significant telephone service offering advice and information to effect on their physical or emotional health (or both). elderly people, their families and carers about housing Phone: 01243 623521 options in later life. You can contact EAC in the Email: [email protected] following ways. Young carers • call them on Freephone 0800 377 7070 Some children and young people care for someone • email them at [email protected] with an illness or disability and the West Sussex Young • visit their website at www.firststopadvice.org.uk Carers Team provide support, advice and information
16 Care Services in West Sussex West Sussex Care Guide
Sheltered- and retirement-housing This provides residents with emergency support at all options times, as well as any regular planned care visits they There is a wide variety of retirement- and sheltered- may need. This kind of service provides an attractive housing schemes available in West Sussex, both for alternative to residential care, and allows families to sale and to rent. These schemes provide independent continue to live together in a home of their own. living for people who value the security of living in a You can access extra-care housing through Adult property that was designed with older people in mind. Social Care, district and borough council housing Most schemes are restricted to people aged 60 or services and direct from housing providers. For more over, but this varies. Many people living in this type information about extra-care schemes, please visit of accommodation continue to live very active lives, www.housingcare.org.uk but welcome the fact that they are less likely to need to move if their health or mobility deteriorates. Some Respite care sheltered and retirement schemes employ staff to Respite care provides a break for you or your carer for a support their residents’ wellbeing. This varies from few hours, a few days or longer periods. We can provide one scheme to another and you may have to pay a respite care in a number of ways, including support at separate charge for this. home, day care or a short stay in a care home. Sheltered- and retirement-housing properties are available for sale on a leasehold basis or for The role of the Care Quality rent through some local authorities and housing Commission (CQC) associations. To find out about vacancies in rented schemes, please contact your local district or borough The Care Quality Commission (CQC) is the council. You can find details of most sheltered- and independent regulator of all adult social care and retirement-housing schemes in West Sussex at health services in England. All domiciliary care www.housingcare.org services, care homes and private health care services must be registered with the CQC. Extra-care housing Extra-care housing is an attractive offer for many The CQC’s job is to make sure all care homes and people who want to keep some independence but domiciliary care providers meet the Government’s need some care and support. Extra-care schemes fundamental standards of quality and safety. You can are purpose-built for people with care needs. get copies of the CQC’s inspection reports on each Accommodation is fully self-contained with either home and domiciliary care provider from the CQC or one or two bedrooms, many of which are adapted from the organisation itself, and you should take these for wheelchair access. Most schemes will also into account when making a decision. include a restaurant, residents’ lounge, hair salon and If an inspection of a care home or domiciliary care landscaped garden. Extra-care flats are available to provider highlights outcomes that do not meet the CQC’s rent and buy (leasehold). standards, the CQC gives the service a period of time in The care and support service provided within extra-care which to put any problems right. If the service fails to do schemes varies. Many schemes have care teams on this, the CQC can take enforcement action which could duty in the scheme 24 hours a day, seven days a week. mean their registration with the CQC is cancelled.
Care Services in West Sussex 17 West Sussex Care Guide
If you want to find out what to expect from a good • getting out and about; service, go to www.cqc.org.uk/help-advice/what- • getting up in the morning, getting ready for bed in expect-good-care-services/what-expect-good- the evening, and washing and bathing (personal care-service care); There is useful information about all registered care • settling back in at home following a stay in hospital, services, and details of any review of a care home or helping you to prepare for going on holiday; or care provider, on the Care Quality Commission’s • doing exercises recommended by a doctor, website at www.cqc.org.uk physiotherapist or other health professional; and • taking medication. Or you can phone 03000 616161 or fill in an online contact form at www.cqc.org.uk/content/contact-us Care workers can also stay with you overnight or provide company for you while your family goes out.
Domiciliary care (care and Help can vary from an hour a week to help several support at home) times a day, or a live-in service in your home.
Care and support at home (sometimes called The pattern and type of service should be designed domiciliary care, home care or care at home) helps you around your needs and preferences. stay independent by supporting you to manage many aspects of daily living including your personal care. How can I find someone to help me? This care guide is a good way to find which Domiciliary care services are provided by independent organisations might be able to help you. There are or voluntary organisations. We sometimes arrange different types of service depending on your needs. these services, and they can prevent the need for • Direct payments. If you receive a direct payment residential or nursing care. from us, you can employ your own care worker You should consider domiciliary care services if you (called a personal assistant) or make arrangements need support with personal care, including getting with a care agency direct. This gives you more up and going to bed, dressing, washing and personal choice in who provides services to you. hygiene, and preparing drinks and meals. Care workers • Personal-care providers. These are listed in this can also offer emotional support and encouragement. care guide, and will provide some or all of the services above. Contact them direct to find out more Domiciliary care organisations providing personal care about their service – they will be happy to meet you must be registered with the Care Quality Commission and discuss your needs. (please see page 17). • Live-in care providers. These are listed under their Domiciliary care services may include support and own category in this care guide, as they provide this encouragement with: more specialist service. If you need someone to live • housework and chores such as washing and in your home and provide care and support, contact cleaning; them direct to find out more about their service. • cooking, shopping, collecting prescriptions and You can also get more information from us, West other tasks; Sussex Connect to Support, West Sussex Partners
18 Care Services in West Sussex West Sussex Care Guide
in Care, Independent Living Association (ILA), West Care homes and care homes Sussex Wellbeing, or organisations such as Age UK or Citizens Advice. with nursing How much will it cost? Decisions and choices If you can no longer be safely supported to live at In general, personal care is likely to cost between £19 home and are thinking of moving to a care home, you and £25 an hour, and live-in care from £600 a week. are faced with some very important decisions and Standards and regulations are in place to make sure choices. You will need information about the options that care workers are capable, trustworthy and reliable. that are available to you and guidance about the If you are buying care privately, contact the providers questions you may want to ask. The following pages direct to get more information on their charges. will help you to gather information and ask the right The booklet ‘Paying for care in your home or local questions before making your decision. community’ will provide more information – you can The decision to leave your home and move into a care get a copy from your local Adults’ Services office or home is not an easy one. You may be thinking about it online at www.westsussex.gov.uk/social-care- because you are finding it difficult to cope at home – and-health/publications-policies-and-reports/ perhaps you are becoming frail and need help. It may adults-social-care-publications be that the person who has been caring for you is no What should I do next? longer able to. Wherever possible, care and support When you have found a suitable domiciliary care services will help you to continue living at home. But, provider, arrange an appointment for them to visit and in some cases, it may be that residential or nursing use the checklist in this guide to make sure you are home care is the best option for you. satisfied with everything they are offering. It may be Care home (residential) helpful to have someone with you at the appointment, A residential care home provides the care and support such as a relative or friend. you would receive at home from a carer. Staff can As you discuss your needs with the care provider, help with personal care such as washing, bathing or they may suggest ways to help you that you had showering, getting up, dressing, and support with not considered or did not know about, including eating and drinking. Help is available 24 hours a day and information about your local community. It is part of the meals are provided, usually with a choice of main meal. care provider’s job to make things easier for you, so Activities and outings are usually available and visitors that their care workers can help to look after you better. are always welcome. Care homes aim to help you to lead an independent life in as homely a setting as possible. When you choose your care provider they will give you their customer (or service user) pack, which will include Care home with nursing details of what you and they have agreed, how you can Care homes with nursing generally care for people who make changes to the services you receive, and what to have complex or changing care needs and need the sort do if you are not satisfied with their service. They must of care that can only be provided under the supervision give you this information by law. The care provider will of a qualified nurse. By law, care homes with nursing also need to check, at least twice a year, that you are must have a qualified nurse on duty 24 hours a day. In satisfied with the services you are receiving and they West Sussex, most care homes with nursing are owned will review your service with you. and managed by independent organisations.
Care Services in West Sussex 19 West Sussex Care Guide
Some care homes offer accommodation and care for • whether the residents seem happy and involved; and people who need either residential or nursing care. You • whether there is clear information on how to make may want to choose one of these so that you do not a complaint. have to move to a different home if your condition gets worse. Also, if your partner has different needs from What kind of accommodation can you, you may still be able to go into the same home. I expect? A care home will normally offer you a single room. Can I choose the care home? Some homes will offer you your own bathroom, but in The choice of home is very personal and what suits others the bathroom and toilet are shared. Some homes one person may not suit another. If you are paying for have double rooms for couples or friends to share, your care, you may choose any home that you can but you should normally only have to share a room if afford to pay for. If we are paying for your place in a you want to. As well as your room, the care home will care home, you may choose any home as long as: provide a lounge, dining room and other shared areas. • the accommodation is suitable in relation to your assessed needs; Can friends and relatives visit me at the care home? • the cost of your care is not more than the amount specified in your personal budget for accommodation Moving into a care home is likely to be a big change for of that type, or if it is more expensive, you or you, your relatives and your friends, so it is important for someone else on your behalf agrees to cover the you to see a familiar face. To help you feel at home, you extra cost for the full length of your stay; should be able to welcome visitors in the same way you did in your old home. Care homes should support visits • the accommodation is available; and and staff should make it as easy as possible for your • the provider of the accommodation is willing to enter relatives and friends to visit. They should respect your into a contract with us to provide the care at the rate relationship and give you as much privacy as they can. stated in your personal budget. The CQC have produced guidance on visiting When choosing a care home you should consider someone in a care home: www.cqc.org.uk/help- what is important to you. We encourage you to visit advice/what-expect-good-care-services/visiting- several homes so that you can compare them. You someone-care-home may want to live in a local home to be near family, friends or the local church or health centre. At the front How do I pay for the care? of this guide there is a complete checklist that will In West Sussex many people (around 60%) who help give you some ideas about the things you need need care in a care home are able to meet the costs to take into account when making your choice. It may themselves from their investments, savings, benefits, be helpful to take the checklist with you when visiting pension and other income. care homes. Other people who have more limited investments As a quick guide you may want to consider: and savings may be eligible for financial help from us • the current CQC report and rating for the home; towards the cost of care. • whether there is a registered manager; The fees charged by care homes vary considerably. It • whether the staff appear caring and attentive; is sensible to compare the fees of different homes and
20 Care Services in West Sussex West Sussex Care Guide
check what items and services are included within the Advice on paying for your own care fees and what they charge extra for. If you have investments and savings (including the Paying for your own care: investments value of your property) of more than £23,250 you and savings of more than £23,250 will have to pay for residential or nursing home care yourself. However, you are still entitled to ask us for an If you have more than £23,250 in investments and assessment of your community care needs. savings (not including the value of your property) and are able to afford the full cost of your care, you If you are moving into a care home, you may be entitled can make your own arrangements to go into the care to some of the following financial help and support. home of your choice and pay for the care you need. • Attendance Allowance Whatever your personal financial circumstances, • Personal Independence Payment you may be eligible for some financial help from the Department for Work and Pensions (DWP). To be • 12-week property disregard (where we do not take able to afford to go into the care home of your choice into account the value of your property for the first and make your savings last as long as possible, it 12 weeks after you move into the care home, unless is important that you receive all the benefits and your property is sold within that 12-week period) payments you are entitled to. • Deferred Payment Agreement (a legal document, similar to a mortgage agreement, that allows you to Carewise is a care-funding scheme that helps people use the value of your property to help pay the cost get good information and advice about the range of of your residential care) care and support options available to meet their needs • NHS-funded nursing care contribution (see below) and the most cost-effective ways of paying for care. See page 22 for more information. • NHS Continuing Healthcare funding
It is important that you make sure you are able to If you are moving into a care home with nursing (a afford the fees for the foreseeable future. If your nursing home) you will also be eligible to have part investments and savings fall below £23,250 you may of your fees paid by a contribution from the NHS. become eligible for financial support from us, following This payment is called an ‘NHS-funded nursing an assessment. We will only be able to help with your care contribution’ and is paid to the care home. A fees in the future if we have carried out an assessment nurse will assess your needs to see if you need care of your care needs, if the home of your choice is from a registered nurse to meet your needs. If the suitable for your needs and if the fees are not more assessment shows you do need care from a registered than we would normally expect to pay. nurse, the NHS may pay either £183.92 (standard rate) or £253.02 (higher rate) as a contribution towards the We would normally pay for your care up to the rates weekly fees. This higher rate is only relevant for people set out on page 24. who were already on the higher rate in 2007, when the single band was introduced. This rate applies Your savings can reduce very quickly when you are only to England. You will still have to pay for your paying care home fees. You should contact Adults’ accommodation and personal care. Services as soon as possible if you believe that your investments and savings will soon reduce to £23,250 This care guide includes a benefits and payments and you may have to apply to us for funding in the checklist to help you understand the benefits you may near future (the next six to 12 months). be eligible for.
Care Services in West Sussex 21 West Sussex Care Guide
Specialist independent financial advice How Carewise can help about long-term care in a residential or Carewise is an important part of the Adults’ Services nursing care home information and advice service. We set it up, working If you are not entitled to financial help from us because with Age UK West Sussex, the Society of Later Life you have more that £23,250 in savings and investments Advisers (a not-for-profit consumer organisation) and (not including the value of your home), you will need to West Sussex Partners in Care, to help people make choose a home and pay for the care yourself. well-informed choices when planning long-term care for themselves or a relative. If you have to pay the full cost of your residential or nursing home care from your own investments or Carewise has a panel of local care fees specialists who savings, you are regarded as being ‘self-funding’. are qualified independent financial advisers specialising It is important that you understand all the options in providing advice to people in later life about choosing for paying for long-term care and we strongly and paying for long-term care. The advisers: recommend that you get specialist advice from a • are accredited by the Society of Later Life Advisers; qualified independent financial adviser as soon as • are approved under the Trading Standards ‘Buy with you need care. The independent financial adviser will Confidence’ or equivalent local authority scheme; help you find out if you are entitled to any benefits and payments, and help you to plan and make well- • have a Disclosure and Barring Service (DBS) checks; informed decisions about how best to pay for your and care and support over the long term. • have received training on safeguarding adults at risk of neglect or abuse. Advising older people about their financial circumstances and needs is a specialist area and The Carewise-approved care fees specialists are financial advisers who provide this service need to independent of us and other Carewise partners. The have extra qualifications, skills and abilities. Specialist first consultation with a Carewise care fees specialist independent financial advice is available to guide you is free. The care fees specialist will be clear with you through your financial options if you will be paying for about the cost of any future consultations. your own care. There may be a number of financial Carewise also provides access to information and solutions to help you to keep your investments and advice about care and support options through Age savings while paying for your care. UK West Sussex, who offer a telephone and face-to- It is important to plan for your long-term care to make face service. Age UK West Sussex also provide a free sure that you consider all your options, invest your money advice service, delivered by fully trained staff, savings and any money from selling your property (if this which offers independent, confidential and jargon-free applies) wisely, and protect any remaining money you information on all matters relating to personal finance. have. If you are considering residential or nursing home Age UK West Sussex care for yourself, or an older relative, it is in everyone’s Phone: 0800 019 1310 best interest to get independent financial advice before Email: [email protected] making important life-changing decisions. Website: www.ageukwestsussex.org.uk
22 Care Services in West Sussex West Sussex Care Guide
To find out more about how Carewise can help, you Residential care – local authority can visit the website at www.carewiseadvice.com. funding When you visit the website, you can ask for one of If our assessment has shown that you need care in a the care fees specialists to call you back. Or you can care home and you have savings and investments (not contact Adults’ CarePoint by calling 01243 642121 including the value of your main or only home) of less or emailing [email protected]. You than £23,250, you may be eligible for financial help can also use NGT Text Relay on 18001 01243 642121 towards the cost of your care. (available as a downloadable app for computer tablets and smartphones). We will work out the amount you will be expected to contribute towards the cost of your care according to a Who makes decisions if you can’t? national set of rules. This involves looking at your income, No-one else can make decisions about your financial including most benefits and pensions, your savings, affairs unless you have identified someone and given investments and the value of any property you own. them authority to make those decisions on your behalf. The easiest and quickest way to make these Generally, most of your income will go towards the arrangements is through a lasting power of attorney cost of your care. For every £250 (or part of £250) of (LPA). This is a legal document that lets you appoint investments and savings you have between £14,250 one or more people, known as ‘attorneys’, to help you and £23,250, you will have to pay £1 towards the make decisions (financial) or to make decisions on cost of your care. If you have property, savings and your behalf when you can no longer make them for investments of more than £23,250, we will expect you yourself (financial and welfare). to pay the full cost of your care until the value of your savings and investments reduces to £23,250. There are two types of LPA: Once we have agreed how much you must contribute • one for property and financial affairs; and to the cost of your care, we will make up the difference • one for health and welfare. between your contribution and the care home’s fees You can choose to make one type or both. There are as long as the home does not charge more than we two separate applications and you pay two separate would expect to pay for similar accommodation. fees. You need to register the LPA with the Office of If the value of your property is included in your the Public Guardian before it can be used. (Or the contribution, we can agree to help with the cost of the attorney can register the LPA for you. You will be told care home’s fees if you agree to enter into a deferred if this happens so you will have chance to object to payment agreement. A deferred payment agreement it.) There is no cost to set up an LPA until you ask the is similar to a mortgage. It allows a legal charge to be Office of the Public Guardian to register it, unless you secured against your home. Under a deferred payment instruct a solicitor to draft the application documents agreement, any care home fees are usually paid back for you. It can take at least 10 weeks to register an by selling your home and using the money to repay LPA, but if you are on a low income, you may get the what is owed. You can choose to sell your home and fee reduced. repay the loan at any time. Or you can keep your home during your lifetime and the deferred payment (the fees) will be repaid out of your estate after your death.
Care Services in West Sussex 23 West Sussex Care Guide
We will charge interest on the deferred payment in line Every person whose care we pay for is entitled to with the national interest rate that local authorities can a personal expense allowance of £24.90 a week charge. There is also a one-off administration charge that they can spend as they choose. However, the of £559.41 to cover the cost of legal fees, a weekly Department of Health says that you should not use administration charge of £8.08 and a separate one- this to top up the care you receive or for services off charge of £282.45 for property valuation and Land which should be included by the home as part of the Registry fees. care service you receive. The rates shown below are the rates from April 2020. What is included in the fees for a Care home Indicative rate care home? Person who is frail with intensive Standard Generally, care home fees cover all the normal things or complex physical care needs £528.27 a registered care home or nursing home would be (Band P) Enhanced expected to provide for you. The care home should £655.39 not normally ask you to pay any more for your daily Person who needs specialist Standard living costs. You may, however, have to pay extra dementia care (Band C) £615.42 for hairdressing, dry cleaning and newspapers. You Enhanced will have to pay for your own personal items such as £700.38 clothing and your choice of toiletries. Person with needs relating to Agreed on an substance misuse, learning individual basis disability, mental health, Choice and third-party physical disability payments (someone else Enhanced rates are paid for homes within the Adults’ paying a contribution Services Northern area and Northern Chichester towards your care costs) (homes listed in this West Sussex Care Guide under Midhurst, Pulborough and Billingshurst). You may still be able to go to a home that costs more than the amount of funding you are entitled to We pay £586.18 (Standard) or £644.59 (Enhanced) a if someone else, such as a relative, friend or charity, week for the personal care and accommodation of a agrees to pay the extra amount for as long as you are in person in a care home with nursing. If you are moving the home. There are some limited circumstances where into a nursing home and an assessment shows that you can pay the difference yourself (this is known as a you need care from a registered nurse to meet your ‘self-top-up’), and your social care worker will discuss care needs, the NHS-funded nursing care contribution this with you if it applies to you. Under this arrangement (see below) is paid direct to the care home by the the other person (or you if you are paying a self-top-up) Clinical Commissioning Group. pays the difference between our usual banding rate and the care home’s charges (this extra payment is often Care home with nursing Amount called a top-up or third-party contribution). We may Standard NHS-funded nursing care £183.92 try to find you alternative accommodation if you or the (FNC) contribution from April 2020 other person fails to pay a necessary top-up. High NHS-funded nursing care (FNC) £253.02 contribution from April 2020 Before someone agrees to pay a contribution towards the This higher rate only applies to cost of your stay in a care home, they should be aware people who qualified pre-2007 that the amount could change at any time. We need to
24 Care Services in West Sussex West Sussex Care Guide
check that they have enough money to pay the top-up, so How do I find and choose a care home? we will ask them for information on their finances. They You can either look for a care home yourself also need to be sure they will be able to continue to make or contact us for advice. We can also give you the payments for as long as is necessary. information about care homes in different parts of If someone is willing and able to pay a contribution the county to help you decide which will best meet towards your care costs, and we agree to this, we will your needs. ask them to sign an agreement. We will then collect You may also be able to get information and help from the extra money from that person direct. If the extra some voluntary organisations, for example Age UK. payments are going to stop for any reason, you or the Please see Useful Contacts on pages 30 to 32. other person should contact us for advice immediately. If you have access to a computer (computers are For more information on all charges and fees, available in libraries and elsewhere if you don’t please see our booklet ‘Paying for residential care’ have your own), you can also visit the West Sussex at www.westsussex.gov.uk under Adults’ social Connect to Support website care publications, or contact Adults’ CarePoint and www.westsussexconnecttosupport.org/ ask for a copy by calling 01243 642121. You can also use NGT Text Relay on 18001 01243 642121 NHS-funded Nursing Care (FNC) (available as a downloadable app for computer If you are living in a care home that provides nursing, tablets and smartphones). or are planning to move into one, you may be eligible for the NHS-funded Nursing Care (FNC) contribution. Example: Following a care needs assessment, we If you are assessed as needing some of your care have identified with Mrs Y and her family that the provided by a registered nurse, your local Clinical best way to meet her needs is in a care home. We Commissioning Group (CCG) pays this financial have carried out a financial assessment and found contribution direct to the care home. The NHS that Mrs Y, who has dementia, should contribute contributes to the registered nurse who may provide, £123.95 a week towards her care home fees. This arrange or supervise your day‑to-day care. means we will fund the placement. Currently, the To check whether you are assessed as eligible for FNC, usual banding rate for a dementia placement is a nurse will carry out an assessment to consider your £615.42. (This amount includes the resident’s nursing needs. If you are eligible for FNC and you are in assessed contribution of £123.95.) We support the a care home that provides nursing, you would receive family to choose a home where there is a vacancy £183.92 per week towards the cost of the nursing care and which can meet Mrs Y’s needs and accepts (rate as of April 2020). This rate is set nationally and the our banding rate of £615.42. However, Mrs Y and Department of Health reviews it each year. her family choose another home that charges £650 a week for the placement. For Mrs Y to be able to NHS Continuing Healthcare (CHC) take the place at the home of her choice, someone NHS Continuing Healthcare (CHC) is a package else (a third party) will need to agree to pay £34.58 of care that the NHS arranges and pays for. It is a week to cover the cost of the extra fees. available for the relatively small number of people (£650 – £615.42 = £34.58) with assessed (high level) ongoing health needs who meet the criteria set by the Department of Health. It
Care Services in West Sussex 25 West Sussex Care Guide
pays for care which can be provided for people living whether you are now eligible for CHC. If you are in their own home or in a care (or nursing) home or a eligible for CHC, your needs will be reviewed again specialist health setting. after three months, and then once a year after that.
If you live in your own home, the CHC Team will For more details, log onto the West Sussex discuss an appropriate package of care with you to Continuing Healthcare Team webpages at www. meet your assessed needs. If you live in a care or coastalwestsussexccg.nhs.uk/understanding-chc nursing home, NHS Continuing Healthcare will pay for leaflets and information (including a link to the for your care home fees to the level that the CCG National Framework for NHS Continuing Healthcare and assesses is appropriate to meet all of your assessed NHS-funded Nursing Care document). Or you can call health and associated social care needs. NHS the CHC helpdesk on 01903 708609 (choose option 1). Continuing Healthcare does not pay for services such as chiropody, reflexology, or hairdressing, or for you to stay in a room that is bigger than you need. Keeping safe from neglect and abuse To be eligible for NHS Continuing Healthcare funding your care and nursing needs will be assessed and If you are concerned that you or someone you know reviewed against the Department of Health’s eligibility may be being abused or neglected, please say criteria. The CCG will then determine whether or not you something. No-one should have to live with abuse or have a ‘primary health need’, and they have an ongoing neglect. It is always wrong, whatever the circumstances. responsibility to review the care you are receiving and Abuse and neglect can sometimes be prevented whether you continue to be eligible for CHC. if concerns are identified and raised as early as When assessing your care needs, the CCG will look at possible. It is important that everyone knows what the following. (This is not a full list.) to look for, and who they can go to for advice and support. Everyone is responsible for preventing • the type and level of care and nursing that you need abuse by raising any concerns they have – it really is throughout the 24-hour day ‘Everyone’s Business’. • how complex and intense your needs are or whether or not your symptoms are difficult to Changes in someone’s physical or emotional state, may manage or control be a sign of abuse. The checklist in this care guide can • whether or not your needs are unpredictable or vary help you know what good care looks like and when in any way, or whether your needs are difficult to there may be a cause for concern. Abuse can take many manage and present a risk to you or to others forms including physical, emotional, sexual, financial and organisational abuse, neglect, discrimination, domestic If you do not meet the eligibility criteria or are no abuse, modern slavery or self-neglect. longer eligible for NHS Continuing Healthcare and you live in a care home and you need care from If you are concerned about someone you know, try to a registered nurse, you may be eligible to receive speak to them, if it is safe to do this. Tell them why you the weekly FNC payment (see above). If you have are concerned and ask them what they want you to a ‘significant change in needs’, your care provider do about it. Always try to get them to agree to getting can refer you back to the CHC Team, who will check help. If they or you are too frightened to complain, you
26 Care Services in West Sussex West Sussex Care Guide
can talk to someone who you trust, for example, your decide to take. You can also get information from social care worker, district nurse, or an independent www.westsussex.gov.uk (search ‘Safeguarding organisation such as Healthwatch. (See page 28.) Adults Board’).
Through the West Sussex Safeguarding Adults Board, If you would like more information, please see our we and other organisations work together to try to leaflet ‘What to do if you think someone is being make sure that everyone who receives care and abused or neglected’. Copies are available in all social support services is safe and receives high-quality care offices and in libraries, and you can order the care. This includes arrangements for responding when leaflets by [email protected] . there are concerns that an adult may be experiencing abuse or neglect. You can discuss any concerns you You can also find these leaflets and more information have with the local Adults’ Services social care team. on the ‘Adults Safeguarding’ pages of our website If you, or the person, are in a care home or receiving at www.westsussex.gov.uk. To raise a concern care at home from a registered domiciliary care about suspected neglect or abuse, call Adults’ agency, you can also raise your concerns with the CarePoint on 01243 642121 or fill in a safeguarding Care Quality Commission as well as with your local concern form online at www.westsussex.gov.uk/ Adults’ Services social care team. reportadultabuse. You can also use NGT Text Relay on 18001 01243 642121 (available as a downloadable If you report a concern to us, we will: app for computer tablets and smartphones). • talk to the person at risk to find out what they want What to do if things go wrong or if to happen; you have a concern • support them to have an advocate (someone to represent them) if they need one; All organisations providing community care and support services in West Sussex are committed to • respond professionally and sensitively and take your providing high-quality services. concerns seriously; • talk to the police if a crime may have been If you think someone who lives in a care committed; home or uses a domiciliary agency is at risk • talk to other agencies that need to be involved; and of harm, please contact Adults’ CarePoint by • agree the best way of helping, including other types calling 01243 642121 or emailing socialcare@ of support. westsussex.gov.uk immediately. You can also use NGT Text Relay on 18001 01243 642121 If following the safeguarding adults procedures is the (available as a downloadable app for computer best way to provide help, we will: tablets and smartphones). • work with the person and partner agencies to help keep them safe; If your concern is less urgent, you need to use the • make a plan to look into the concerns; and complaints procedure of the organisation providing the service. You should first raise your concern with • check with the person that what they wanted to the owner or manager of the service, using their happen has happened. complaints procedure, so they can try to deal with If the person refuses help, but others may be at risk, your concerns. If that doesn’t work, the next step we will need to take appropriate action. However, we depends on how your service is paid for. will always keep them informed about any action we
Care Services in West Sussex 27 West Sussex Care Guide
If you pay for the service yourself and you are not Email: [email protected] satisfied with the way your concern or complaint is Phone: 01243 777100 and ask for the Customer dealt with, or you feel unable to approach the owner Relations Team or manager, you can contact the Local Government NGT Text Relay: 18001 01243 777100 Ombudsman as follows. (available as a downloadable app for computer Email: through the website at www.lgo.org.uk tablets and smartphones) Phone: 0300 061 0614 Write to: Customer Relations Team, West Sussex Write to: The Local Government and Social Care County Council, County Hall, Chichester PO19 1RQ Ombudsman, PO Box 4771, Coventry CV4 OEH Healthwatch West Sussex, your independent If you receive financial help from us towards the champion for health and social care services, is here cost of your care and you are not satisfied with the to make sure you have a say in important decisions way your complaint is dealt with, or you feel unable to and to find out where care is working well and where it approach the owner or manager of the care home or could be improved. service, you should contact your local Adults’ Services office or the Customer Relations Team, who will give We record what you tell us and share this you more advice. anonymously with the people who make decisions about our local services. You have the right to move to another home or have another domiciliary care provider if you are not We are completely independent of local councils and happy with the service you are receiving. This applies the NHS, and value everyone’s experiences. whether or not we are helping with the fees. A social There are a number of ways you can contact us or care worker will be able to give you or your relatives share your stories. You can call 0300 012 0122, email advice on how to make the arrangements to move. [email protected] or visit If you (or your representative) want to make a www.healthwatchwestsussex.co.uk where you can comment or complaint about the way in which we find out about our latest events and find links to follow have assessed your care needs, or about any social our social-media channels to keep up to date with the care services we provide, you should contact the latest health and social care news across West Sussex. manager of your social care team. If you do not We also provide a free Independent Health Complaints want to deal with this person, you can contact our Advocacy Service, so if you need guidance on an Customer Relations Team. We will look into your NHS complaint, you can call 0300 012 0122 or email complaint in line with our complaints procedures. [email protected] Remember, we would also like to hear if things are going particularly well!
28 Care Services in West Sussex West Sussex Care Guide
Residential | Nursing | Dementia | Short stay | Permanent Care BRAND NEW LUXURY CARE HOME CAREfor the best location in Broadbridge Heath? OPENING SUMMER Broadbridge Park is a new luxury care home in 2019 Broadbridge Heath, set in a tranquil residential location, offering the highest level of residential, nursing and dementia care.
The home has a luxurious and individual style, all elegantly furnished. The terraces blend inside and outside living spaces, whilst there are dining and restaurant areas plus a bistro, cinema room, activity rooms, hairdressing salon and Wi-Fi for residents and visitors to enjoy. For a lifestyle you’ll really love that’s tailored to you, everything at Broadbridge Heath is designed so that you can call it home. Ask about our inclusive care packages, or other homes in West Sussex. Freephone 0808 223 5356 www.caringhomes.org/broadbridge-park Broadbridge Park, Chantry Court, Old Guildford Road, Broadbridge Heath, Horsham, RH12 3NH
Care Services in West Sussex 29 West Sussex Care Guide
USEFUL CONTACTS
4SIGHT Alzheimer’s Society (West Sussex Association for the Blind) West Sussex Coastal 36 Victoria Drive, Bognor Regis, 27 Stone Lane, Worthing, West Sussex BN13 2BA West Sussex PO21 2TE Phone: 01903 262666 Phone: 01243 828555 Website: www.alzheimers.org.uk Website: www.4sight.org.uk Alzheimer’s Society Action on Elder Abuse West Sussex North PO Box 60001, Streatham SW16 9BY Barclays House, 51 Bishopric, Horsham, Phone: 020 8835 9280 West Sussex RH12 1QJ Email: [email protected] Phone: 01403 276649 Website: www.elderabuse.org.uk Website: www.alzheimers.org.uk
Action for Deafness Association of Independent Care 22 Sussex Road, Haywards Heath, Advisers (AICA) West Sussex RH16 4EA Phone: 01444 415582 Phone: 01483 203066 Website: www.actionfordeafness.org.uk Website: www.aica.org.uk
Age UK West Sussex British Red Cross Suite 2, First Floor, Anchor Springs, Phone: 0344 871 1111 Littlehampton, West Sussex BN17 6BP Email: [email protected] Main Office: 01903 731800 Website: www.redcross.org.uk Email: [email protected] Website: www.ageuk.org.uk/westsussex Carers and disability benefits – Gov.uk Website: www.gov.uk/browse/benefits/ Age UK West Sussex Advice Line carersanddisability Phone: 0800 019 1310 Email: [email protected] Carers Support West Sussex Website: www.ageuk.org.uk/westsussex Phone: 0300 028 8888 Email: [email protected] Age UK West Sussex LGBT Information Website: www.carerssupport.org.uk and Advice Phone: 0800 019 1310 Carewise West Sussex Email: [email protected] Care Funding Advice Website: www.ageuk.org.uk/search/?q=LGBT Phone: 01243 642121 Email: [email protected] Website: www.westsussexconnecttosupport.org/ Age UK West Sussex Money Advice carewise Service Phone: 0800 019 1310 Email: [email protected] Website: www.ageuk.org.uk/westsussex
30 Care Services in West Sussex West Sussex Care Guide
Citizens Advice Independent Age A national network of free advice centres 18 Avonmore Road, London W14 8RR for your local citizens advice bureau. Phone: 0800 319 6789 Phone: 0344 477 1171 West Sussex Advice Line Website: www.independentage.org Website: www.citizensadvice.org.uk www.adviceguide.org.uk Independent Lives Southfield House, 11 Liverpool Gardens, Crossroads Care South Central Worthing, West Sussex BN11 1RY Tele Cottage, Horsemere Green Lane, Phone: 01903 219482 Climping, West Sussex BN17 5QZ Website: www.independentlives.org Phone: 01903 790270 Website: www.crossroadscare-sc.org Local Government Ombudsman (Commission for Local Administration in England) Cruse Bereavement Care Advice line: 0300 061 0614 National Helpline Website: www.lgo.org.uk Phone: 0808 808 1677 Website: www.cruse.org.uk MIND Infoline Phone: 0300 123 3393 Disability Rights UK Text: 86463 Plexal, 14 East Bay Lane, Here East, Email: [email protected] Queen Elizabeth Olympic Park, Stratford, Website: www.mind.org.uk London E20 3BS Phone: 0330 995 0400 Multiple Sclerosis Society Website: www.disabilityrightsuk.org Helpline: 0808 800 8000 Website: www.mssociety.org.uk Disabled Living Foundation 4a Buckhold Road, London SW18 4GP Parkinson’s Disease Society Phone: 0300 999 0004 Helpline: 0808 800 0303 Website: www.dlf.org.uk Website: www.parkinsons.org.uk
Equality Advisory Support Pension Service (The) Service (EASS) Website: www.gov.uk/contact-pension-service FREEPOST Equality Advisory Support Service FPN6521 Phone: 0808 800 0082 Queen Elizabeth Foundation Textphone: 0808 800 0084 (promoting equality for disabled people) Website: www.equalityadvisoryservice.com Leatherhead Court, Woodlands Road, Website: www.equalityhumanrights.com Leatherhead, Surrey KT22 0BN Phone: 01372 841100 Elderly Accommodation Counsel Website: www.qef.org.uk 3rd Floor, 89 Albert Embankment, London SE1 7TP Website: www.eac.org.uk SAGA Advice on care in later life services Friends of the Elderly Website: www. saga.co.uk/care 40-42 Ebury Street, London SW1W 0LZ Phone: 020 7730 8263 Website: www.fote.org.uk
Care Services in West Sussex 31 West Sussex Care Guide
Samaritans West Sussex Connect to Support Phone: 116 123 A website for providing information and advice about a Website: www.samaritans.org range of ways to help people live independently which includes an online market place. Scope: About Disability Website: www.westsussexconnecttosupport.org Phone: 0808 800 3333 Website: www.scope.org.uk West Sussex Partners in Care 25 Kings Road, Horsham RH13 5PP Society of Later Life Advisers Phone: 07810 194091 (accredited specialist financial advisers) Email: [email protected] Phone: 0333 2020 454 Website: westsussexpartnersincare.org Website: www.societyoflaterlifeadvisers.co.uk West Sussex Publications Stroke Association (The) For current versions of all our public information 240 City Road, London EC1V 2PR social care publications Phone: 0303 303 3100 Email: [email protected] Website: www.stroke.org.uk Website: www.westsussex.gov.uk/social-care-and- health/social-care-publications/ United Kingdom Homecare Association Sutton Business Centre, Restmor Way, West Sussex Wellbeing Wallington, Surrey SM6 7AH For all the contact details for your local Phone: 020 8661 8188 Wellbeing hub please visit Website: www.ukhca.co.uk Website: www.westsussexwellbeing.org.uk Veterans UK-Gov.UK Phone: 0808 1914 218 Winter Fuel Payment Helpline Website: www.gov.uk/government/organisations/ Phone: 0800 731 0160 veterans-uk Website: www.gov.uk/winter-fuel-payment
Victim Support Youreable Phone: 0808 1689 111 An online community of and for disabled people Website: www.victimsupport.org.uk Website: www.youreable.com
WELbeing (Wealden & Eastbourne Lifeline) Phone: 01323 644422 Email: [email protected]
32 Care Services in West Sussex West Sussex Care Guide
Connecting you to everything you need to stay independent and live well for longer
www.westsussexconnecttosupport.org Visit our website to: Information • access help and advice and Advice • buy equipment to help you stay Things to independent around your home do locally • nd a local club or group to keep active, Products and meet like-minded people or develop a services to buy new skill Social Care • discover what care and support is SupporT available for you For help using the website, call Adults’ CarePoint on 01243 642121 or email: [email protected] WS32540 04.2019
Care Services in West Sussex 33 West Sussex Care Guide
West Sussex Adults’ Services areas
Each area on the map is represented by a different colour. These colours correspond to the colour of the header strip on each page of the listings for residential care. Crawley East Grinstead
Horsham NORTHERN
Haywards Heath Petworth Midhurst Pulborough Burgess Hill
WESTERN Storrington
SOUTHERN
Shoreham Chichester Worthing Littlehampton Bognor Regis West Wittering
Selsey
34 Care Services in West Sussex West Sussex Care Guide
Western area offices Bognor Regis Durban House, Durban Road, Crawley Bognor Regis PO22 9RE East Grinstead Phone: 01243 642121 Website: www.westsussexconnecttosupport.org
Southern area offices Horsham Shoreham-by-Sea Glebelands, Middle Road, NORTHERN Shoreham-by-Sea BN43 6GA Phone: 01243 642121 Website: www.westsussexconnecttosupport.org Worthing Haywards Heath Centenary House, Durrington Lane, Petworth Midhurst Worthing BN13 2QB Phone: 01243 642121 Pulborough Website: www.westsussexconnecttosupport.org Burgess Hill Northern area offices Crawley 3rd Floor, Crawley Library, Southgate Avenue, WESTERN Storrington Crawley RH10 6HG Phone: 01243 642121 Website: www.westsussexconnecttosupport.org SOUTHERN Horsham County Hall North, Chart Way, Horsham RH12 1XH Shoreham Phone: 01243 642121 Chichester Website: www.westsussexconnecttosupport.org Worthing Littlehampton Bognor Regis West Wittering
Selsey
Care Services in West Sussex 35 West Sussex Care Guide
Take time for you - respite and short breaks for carers in Worthing
For anyone who supports someone living with dementia, or is frail or elderly. New range of respite options are available to help recharge your batteries.
As I’m living with dementia being able to come to Guild Care’s Bradbury Wellbeing Centre gives my wife time to go shopping or meet friends socially. This service is very valuable to us.” Trevor, Worthing
MAKING A DIFFERENCE TO YOUR LOCAL COMMUNITY
t: 01903 327327 e: [email protected] w: guildcare.org
Registered Charity 1044658
36 Care Services in West Sussex West Sussex Care Guide
For care homes. For Living
Look in the listings for Church Farm and Pendean
Your local Bupa House care homes in West Sussex.
If you’re considering care for an elderly loved one, a warm, welcoming place close to family and friends means a lot. That’s why our choice of long and short-term care options in West Sussex could be something for you to think about, whether you’ve got our insurance or not.
Call us for advice or to arrange a visit 0808 256 9165 Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sunday and bank holidays. We may record or monitor our calls. Q216312 APR19 22078 CS 01143
2663_22078_West Sussex Care Directory Ad_CS01143.indd 1 05/04/2019 08:26 Care Services in West Sussex 37 West Sussex Care Guide
Finding Care at Home locally
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Personal Care A1 Quality Homecare l l Abbey Care l Abbeyfield Ferring Society l l Acare Solutions l l l l Acorn Care Services Ltd l AcreCare Ltd l l Agincare UK Ltd l l l Alandra Care Ltd l Alina Homecare (Emsworth) l Alina Homecare (Horsham) l l Alina Homecare (Lancing) l Alina Homecare (Rustington) l l l Allen Auxiliary Ltd l l Alternative Means l l l Angelcare Southern l l l Angelica Care Ltd l l l Apex Prime Care (Brighton) l Artius Care Ltd l l Arundel Domiciliary Care Services Ltd l l l l l l l Ascot Care Ltd l Ashlong House l l l l Ashton Domiciliary Care l Avoston l Berkeley Home Health – Sussex l Bertie & Bells Home Care l Bespoke Homecare Ltd l l Bluebird Care (Chichester) l l Bluebird Care (Sussex Weald) l l l Bluebird Care (Worthing) l l l Bognor Regis (Olut Services) l l l l l l l l Brainerd Limited Domiciliary Care Service l l Brendoncare Stildon Mews l Brooker Care Ltd l Brooklands Homecare Ltd (Kent) l l Brooklands Homecare Ltd (Worthing) l BS Care Ltd l l
38 Care Services in West Sussex West Sussex Care Guide
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Personal Care Care Guaranteed Ltd l l l l l l l l Care Outlook (Brighton & Hove) l l l l Care2Connect l l l l l Careinmyhome l l Caremark (Arun) l Caremark (Chichester) l Caremark (Mid Sussex and Crawley) l l Caremark (Worthing) l l l l Caremark Ltd (Pulborough) l Caretouch Burgess Hill l Carewatch (Brighton & Hove) l Carewatch (Horsham & Crawley) l l Carewise Ltd l l Caring Hands l Catchers Care Ltd l l Chanmil Care Ltd l l l l l Cherish Care l l Choice Care 4 U Services Ltd (Chichester) l l Classic Care Services Ltd l l Coastal Home Care (Worthing) Ltd l l Compare Care Ltd l l Complete Home Care Sussex Ltd l l Crossroads Care South Central l l l l l l l l District Carers Ltd l l l l l E.C.H.O Care Ltd l Elite Choice Home Care Limited l Everycare Mid Sussex l Everyday Recruitment Agency (Selsey) l l l Everyday Recruitment Agency (Worthing) l l l FirstCol Services Limited (Crawley) l l l l l l l l FirstCol Services Limited (Worthing) l l l l l Good Oaks Home Care (Mid-Sussex) l Gozone Care Service l l l l l Greenhurst Care l Guardian Angel Carers Ltd l l l l l Guild Care Domiciliary Care l l
Care Services in West Sussex 39 West Sussex Care Guide
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Personal Care Hanover Care l l l Hanover Care (Worthing) l l l l l l l l Heath Lodge (Bognor) Care Services Ltd l l Heath Lodge (Crawley) Care Services Ltd l l Help and Company at Home Ltd l l Helping Hands Worthing l l l l l Home Instead Senior Care (Chichester) l l Home Instead Senior Care (Crawley) l Home Instead Senior Care (Horsham) l l Home Instead Senior Care (Littlehampton, Arundel & Goring-by-Sea) l Home Instead Senior Care (Worthing and Steyning – Jeffries Care) l In Home Care Chichester l l Independent Lives (Disability) l l l l l Independent Lives Care Service (Western) l Inter-County Nursing & Care Services Agency (Chichester) l l Inter-County Nursing & Care Services Agency (Rustington) l l InVent Health West Sussex l Kardinal Healthcare l l l l Karosel Care and Domestic Services Ltd l Kindred Hearts (My Homecare West Sussex) l l KMX Nursing Agency l l l Leah Care l Livability – Ashley Place l Living Options Outreach – Domiciliary Care l MacDonald Care Services l Mid-Sussex (Coastal Homecare) l l l l l l l l Newcross Healthcare Solutions Limited (Chichester) l Nightingales l l Nurse Plus & Carer Plus (Chichester) l l l l Olive Home Care & Support Ltd l One to One Plus South l l l l l Pathways of Hope l Phoenix Care Services Ltd l Platinum Homecare (South Coast) l Premier Care Services l l Premier Nursing Ltd l l l
40 Care Services in West Sussex West Sussex Care Guide
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Personal Care Prestige Nursing Ltd (Worthing) l l l l l l l l Prime Care Domiciliary Ltd l PRN Homecare l l l Regal Home Care Ltd l l l Regard Partnership, The l l l l l l l l Rendezvous Care Services l Right at Home Mid Sussex l Right at Home Worthing & Shoreham District l l Saltimmary Homecare Professionals l Sisterly Care Ltd l l South Coast Care (SCC Agency Ltd) l l l South Coast Homecare l Southern Counties Caring l Star Absolute Care l Sudley Road l Supporting Independence (Findon) l l l l l Sussex Grange Home Care l l Sussex Homecare (Mid Sussex) Limited l The Home Service (Care Agency) Ltd l Transform Support & Housing (Formerly Cherchefelle) l United Response Domiciliary Care Agency (Felpham) l l VHM Care Ltd l l l l l l Westhope Care Ltd l Your Quality Care Services Ltd (Burgess Hill) l
Live In Care A1 Quality Homecare l l Acare Solutions l l l l Adelaide Care l l Agincare UK Ltd l l l Alina Homecare (Emsworth) l Alina Homecare (Horsham) l l Alina Homecare (Lancing) l Alina Homecare (Rustington) l l l Allen Auxiliary Ltd l l Ascot Care Ltd l
Care Services in West Sussex 41 West Sussex Care Guide
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Live In Care Bertie & Bells Home Care l Bluebird Care (Chichester) l l Bluebird Care (Sussex Weald) l l l Bluebird Care (Worthing) l l l Bognor Regis (Olut Services) l l l l l l l l Brainerd Limited Domiciliary Care Service l l Care Guaranteed Ltd l l l l l l l l Caremark (Arun) l Caremark (Chichester) l Caremark (Mid Sussex and Crawley) l l Caremark (Worthing) l l l l Caremark Ltd (Pulborough) l Carewatch (Brighton & Hove) l Carewise Ltd l l Compare Care Ltd l l Everycare Mid Sussex l Everyday Recruitment Agency (Selsey) l l l Everyday Recruitment Agency (Worthing) l l l FirstCol Services Limited (Crawley) l l l l l l l l Good Oaks Home Care (Mid-Sussex) l Gozone Care Service l l l l l Greenhurst Care l Guardian Angel Carers Ltd l l l l l Hanover Care l l l Home Instead Senior Care (Chichester) l l In Home Care Chichester l l Inter-County Nursing & Care Services Agency (Chichester) l l Live In Care4U l l l l l l l l Nurse Plus & Carer Plus (Chichester) l l l l Olive Home Care & Support Ltd l Premier Nursing Ltd l l l Promedica24 UK Ltd l l l l l l l l Regal Home Care Ltd l l l Supporting Independence (Findon) l l l l l VHM Care Ltd l l l l l l
42 Care Services in West Sussex West Sussex Care Guide
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Care for Adults with Learning Disabilities A1 Quality Homecare l l Acare Solutions l l l l AcreCare Ltd l l Adelaide Care l l Alandra Care Ltd l Alina Homecare (Lancing) l Alina Homecare (Rustington) l l l Allen Auxiliary Ltd l l Angelcare Southern l l l Apex Prime Care (Brighton) l Ascot Care Ltd l Bertie & Bells Home Care l Bespoke Homecare Ltd l l Bluebird Care (Sussex Weald) l l l Bluebird Care (Worthing) l l l Bognor Regis (Olut Services) l l l l l l l l Brainerd Limited Domiciliary Care Service l l Brooker Care Ltd l Brooklands Homecare Ltd (Kent) l l Brooklands Homecare Ltd (Worthing) l Care Guaranteed Ltd l l l l l l l l Care Outlook (Brighton & Hove) l l l l Caremark (Arun) l Caremark (Chichester) l Caremark (Mid Sussex and Crawley) l l Caremark (Worthing) l l l l Caremark Ltd (Pulborough) l Carewatch (Brighton & Hove) l Carewatch (Horsham & Crawley) l l Carewise Ltd l l Compare Care Ltd l l E.C.H.O Care Ltd l Egalité l l l Everycare Mid Sussex l Everyday Recruitment Agency (Selsey) l l l
Care Services in West Sussex 43 West Sussex Care Guide
Key Q Bognor Regis Q Crawley Q Littlehampton Q Shoreham Q Chichester Q Horsham Q Mid Sussex Q Worthing
Care for Adults with Learning Disabilities Everyday Recruitment Agency (Worthing) l l l FirstCol Services Limited (Crawley) l l l l l l l l Gozone Care Service l l l l l Hanover Care l l l Hanover Care (Worthing) l l l l l l l l Helping Hands Worthing l l l l l Home Instead Senior Care (Chichester) l l Home Instead Senior Care (Worthing and Steyning – Jeffries Care) l In Home Care Chichester l l Independent Lives (Disability) l l l l l Inter-County Nursing & Care Services Agency (Chichester) l l Leah Care l Livability – Ashley Place l Living Options Outreach – Domiciliary Care l MacDonald Care Services l Newcross Healthcare Solutions Limited (Chichester) l Nurse Plus & Carer Plus (Chichester) l l l l Olive Home Care & Support Ltd l One to One Plus North l l One to One Plus South l l l l l Options West Sussex l l l l Prestige Nursing Ltd (Worthing) l l l l l l l l Regard Partnership, The l l l l l l l l South Coast Homecare l Star Absolute Care l Sudley Road l Supporting Independence (Findon) l l l l l Transform Support & Housing (Formerly Cherchefelle) l United Response Domiciliary Care Agency (Crawley) l United Response Domiciliary Care Agency (Felpham) l l VHM Care Ltd l l l l l l Westhope Care Ltd l Your Quality Care Services (Burgess Hill) l
44 Care Services in West Sussex West Sussex Care Guide
Care Services in West Sussex 45 Care at Home
CARE AT HOME Personal Care A1 Quality Homecare Alina Homecare (Emsworth) ( 01903 680204 www.a1qhc.com ( 01243 680222 www.alinahomecare.com Unit 2c, Parkland Business Centre, 44 Cartwell Road, Unit 12D, The Wren Centre, Westbourne Road, Lancing Business Park, Lancing BN15 8UE Emsworth PO10 7SU Contact: Chris Pitt Contact: Emma Leeson Areas covered in West Sussex: Littlehampton, Areas covered in West Sussex: Chichester Worthing Alina Homecare (Horsham) Abbey Care ( 01403 878051 www.alinahomecare.com ( 01444 455622 www.abbeycare.com Carers’ Office, Highwood Mill, The Boulevard, Rear Office First Floor, 38-42A South Road, Horsham RH12 1GF Haywards Heath RH16 4LA Contact: Michelle Hemsley Contact: Jenny Nightingale Areas covered in West Sussex: Crawley, Horsham Areas covered in West Sussex: Mid Sussex Alina Homecare (Lancing) Abbeyfield Ferring Society ( 01903 323222 www.alinahomecare.com ( 01903 240313 Unit 7, Modern Moulds Business Centre, 30 Ferring Street, Ferring, Worthing BN12 5HJ 2-3 Commerce Way, Lancing Business Park, Contact: The Manager Lancing BN15 8TA Areas covered in West Sussex: Littlehampton, Contact: The Manager Worthing Areas covered in West Sussex: Shoreham Acare Solutions Alina Homecare (Rustington) ( 01903 250310 ( 01903 759052 www.alinahomecare.com 34 Beach Road, Littlehampton BN17 5HT 14 Ash Lane, Rustington, Littlehampton BN16 3BZ Contact: Anna Lisicka Contact: Sally Cobby Areas covered in West Sussex: Bognor, Areas covered in West Sussex: Bognor, Littlehampton, Shoreham, Worthing Littlehampton, Worthing Acorn Care Services Ltd Allen Auxiliary Ltd ( 01903 239239 www.acorncareservices.com ( 01243 785290 www.allenauxiliary.com 72 Teville Road, Worthing BN11 1UY 18 Lyndhurst Road, Chichester PO19 7PE Contact: Heather Cook Contact: Elena Allen Areas covered in West Sussex: Worthing Areas covered in West Sussex: Bognor, Chichester AcreCare Ltd Alternative Means ( 01903 505438 www.acrecare.co.uk ( 01798 874020 / 07795 143237 4 Station Parade, Tarring Road, Worthing BN11 4SS www.alternative-means.co.uk Contact: Lynn White The Anchorage, Coombelands Lane, Areas covered in West Sussex: Littlehampton, Pulborough RH20 1AG Worthing Contact: Gary Hills Areas covered in West Sussex: Chichester, Agincare UK Ltd Horsham, Mid Sussex ( 01903 504000 www.agincare.com Rooms 3 & 4, Lynn House, Ivy Arch Road, Angelcare Southern Worthing BN14 8BX ( 01243 952400 www.angelcaresouthernlimited.co.uk Contact: Helen Gregory Unit F, William Booker Yard, The Street, Areas covered in West Sussex: Littlehampton, Walberton, Arundel BN18 0PF Shoreham, Worthing Contact: Georgina Denyer Areas covered in West Sussex: Bognor, Chichester, Alandra Care Ltd Littlehampton ( 01825 767857 www.alandracare.co.uk Arun House, River Way, Uckfield TN22 1SL Angelica Care Ltd Contact: Alan Whitfield ( 01243 859876 www.angelicacare.com Areas covered in West Sussex: Mid Sussex 1 The Parade, Pagham, Bognor Regis PO21 4TW Contact: Angela Winsor Areas covered in West Sussex: Bognor, Chichester, Littlehampton
46 Care Services in West Sussex Care at Home
01903 264089
Tel: 01444 455622 Looking for
We pride ourselves on being a well established, family run home care provider. We offer high quality care for: homecare? - Older people - Those with dementia Care2Connect provide - Physically disabled people homecare throughout - Terminally ill West Sussex. To find out - Recovering from surgery - Sensory impairment more, or talk about your specific requirements, If you are looking for an alternative to residential care, or need extra call Julie or Peter today support for those everyday tasks that are becoming more difficult for you, or a loved one, then we are here to help. on 01903 264089 or We can help with: visit care2connect.co.uk - Personal Care - Medication administration - Simple meal preparation - Help with shopping Care2Connect staff - Companionship are trained above and beyond the Care For care and support that is compassionate, flexible and respectful Quality Commission contact Jenny or Mike Nightingale on 01444 455622. standards as customer satisfaction is extremely For further information please contact us or visit our website important to us. www.abbeycare.com
Angelcare Southern Ltd
Angelcare Southern Ltd provides top quality person centred care in the comfort and safety of your own home.
We offer personal care, domestic tasks, specialist services, companionship and a service where we can accompany you to and from your appointments.
All our carers are trained, friendly and professional.
Angelcare Southern Ltd, Unit F, William Booker Yard, Arundel, West Sussex BN18 0PF Tel: 01243 952400 www.angelcaresouthernlimited.co.uk
Care Services in West Sussex 47 Care at Home
Apex Prime Care (Brighton) Bespoke Homecare Ltd ( 01273 600494 www.apexprimecare.org ( 01293 270466 www.bespokehomecare.co.uk Unit 5, Woodingdean Business Park, Suite 7 Kelvin House, Kelvin Way, Crawley RH10 9WE Hunns Mere Way, Brighton, BN2 6AH Contact: Kat Fenton Contact: Mrs C.M.Preece Areas covered in West Sussex: Crawley, Horsham Areas covered in West Sussex: Worthing Bluebird Care (Chichester) Artius Care Ltd ( 01243 839859 www.bluebirdcare.co.uk ( 01243 533605 www.artiuscare.com Unit 3C, Vinnetrow Business Park, Vinnetrow Road, The Bull Pen, Manor Farm Barns, Selsey Road, Runcton, Chichester PO20 1QH Donnington, Chichester PO20 7PL Contact: Lesley Barter Contact: David Haughton Areas covered in West Sussex: Bognor, Chichester Areas covered in West Sussex: Bognor, Chichester Bluebird Care (Sussex Weald) Arundel Domiciliary Care Services Ltd ( 01444 414351 www.bluebirdcare.co.uk/sussexweald ( 01903 504604 www.arundelcareservices.co.uk The Grange, Hurstwood Lane, 8a Station Parade, Tarring Road, Worthing BN11 4SS Haywards Heath RH17 7QX Contact: Maureen Miller Contact: Nicola Munday Areas covered in West Sussex: Bognor, Crawley, Areas covered in West Sussex: Crawley, Horsham, Horsham, Littlehampton, Mid Sussex, Shoreham, Mid Sussex Worthing Bluebird Care (Worthing) Ascot Care Ltd ( 01903 730026 www.bluebirdcare.co.uk ( 01403 218511 www.ascotcare.com Unit 1, Azure Suites, Churchill Court, 6 Kings Court, Harwood Road, Horsham RH13 5UR Rustington BN16 3DA Contact: Marlene Riecker Contact: Jeanette Spencer Areas covered in West Sussex: Horsham Areas covered in West Sussex: Littlehampton, Shoreham, Worthing Ashlong House ( 01342 837213 www.alliedcare.co.uk Bognor Regis (Olut Services) 48 High Street, Dormansland RH7 6PY ( 01243 864821 www.olutservices.co.uk Contact: Doreen Woods Office 104, First Floor Business Centre, Heath Place, Areas covered in West Sussex: Bognor, Chichester, Ash Grove, Bognor Regis PO22 9SL Crawley, Mid Sussex Contact: Adeyemi Ogeleyinbo Areas covered in West Sussex: Countywide Ashton Domiciliary Care ( 01243 860074 www.ashtoncare.co.uk Brainerd Limited Domiciliary Ashbury Annexe, 124-126 Aldwick Road, Care Service Bognor Regis PO21 2PA ( 07786 577313 Contact: Jackie Moore 16 Hayley Road, Lancing BN15 9EL Areas covered in West Sussex: Bognor Contact: Lucky Brainerd Areas covered in West Sussex: Shoreham, Worthing Avoston ( 01243 939537 www.avoston.co.uk Brendoncare Stildon Mews 10a, Orchard Parade, Selsey, Chichester PO20 0NS ( 01342 305750 www.brendoncare.org.uk Contact: Kerry Duley Dorset Avenue, East Grinstead, Areas covered in West Sussex: Chichester East Grinstead RH19 1PZ Contact: Naomi Butcher Berkeley Home Health – Sussex Areas covered in West Sussex: Crawley ( 01444 871345 www.berkeleyhomehealth.com Unit 3-6, Building A, Horsted Business Park, Brooker Care Ltd Cinder Hill Lane, Horsted Keynes RH17 7BA ( 01342 311999 www.brookercareltd.com Contact: Matthew North First Floor Offices, 2D Phoenix House, Areas covered in West Sussex: Mid Sussex 57-59 Lingfield Road, East Grinstead RH19 2EU Contact: Samantha Saunders Bertie & Bells Home Care Areas covered in West Sussex: Mid Sussex ( 01403 599172 www.bertieandbellshomecare.co.uk 52 Carfax, Horsham RH12 1EQ Brooklands Homecare Ltd (Kent) Contact: Helen Withecombe ( 01732 865956 www.brooklands-homecare.com Areas covered in West Sussex: Horsham Brooklands Cottage, Marsh Green Road, Marsh Green, Edenbridge TN8 5QR Contact: Joanne Medhurst Areas covered in West Sussex: Mid Sussex, Worthing
48 Care Services in West Sussex Care at Home
“I truly do not know what I would have done without Bluebird Care, their caring support and assistance allowed me to stay in the comfort of my own home”
Mrs W
Bluebird Care Care and Live-in support in your own home
Bluebird Care is your alternative to residential care. We can help you remain in your own home while enjoying a fulfilling life with dignity and enjoyment. We can help you with personal care, shopping, cleaning, social visits and round the clock live in care. Our care assistants are supported and trained to exceptional standards, we are experts at providing compassionate care.
Chichester Sussex Weald Worthing 01243 839859 01444 414351 01903 730026
Visit us www.bluebirdcare.co.uk
Care Services in West Sussex 49 Care at Home
Brooklands Homecare Ltd (Worthing) Caremark (Worthing) ( 01903 244424 www.brooklandshomecare.com ( 01903 232949 www.caremark.co.uk/worthing 19 Raglan Avenue, Worthing BN13 2AW CPL House, Ivy Arch Road, Worthing BN14 8BX Contact: Bettina Bleach Contact: Nicky Newham Areas covered in West Sussex: Worthing Areas covered in West Sussex: Bognor, Littlehampton, Shoreham, Worthing BS Care Ltd ( 02392 362222 www.bscare.co.uk Caremark Ltd (Pulborough) 4 Prince George Street, Havant PO9 1BG ( 01798 873550 Contact: Sharon Burlington www.caremark.co.uk/pulborough-and-horsham Areas covered in West Sussex: Bognor, Chichester Unit 4, The Colonnades, 17 London Road, Pulborough RH20 1AS Care Guaranteed Ltd Contact: Harinder Dhami ( 01273 241952 www.careguaranteed.co.uk Areas covered in West Sussex: Horsham 56 St Julians Lane, Shoreham-by-Sea BN43 6EH Contact: Genevieve Harman Caretouch Burgess Hill Areas covered in West Sussex: Countywide ( 01444 473168 Citibase Burgess Hill, The Forum, 277 London Road, Care Outlook (Brighton & Hove) Burgess Hill RH15 9QU ( 01273 413511 www.careoutlook.co.uk Contact: The Manager 28-29 Carlton Terrace, Portslade BN41 1UR Areas covered in West Sussex: Mid Sussex Contact: Kimberley Chandler Areas covered in West Sussex: Crawley, Mid Carewatch (Brighton & Hove) Sussex, Shoreham, Worthing ( 01273 207111 www.carewatch.co.uk Unit 3, English Business Park, English Close, Care2Connect Hove BN3 7EE ( 01903 264089 / 0800 326 5522 Contact: Susan Knight www.care2connect.co.uk Areas covered in West Sussex: Shoreham 54-56, South Street, Tarring, Worthing BN14 7LS Contact: Peter Grimshaw Carewatch (Horsham & Crawley) Areas covered in West Sussex: Bognor, ( 01403 252542 www.carewatch.co.uk Littlehampton, Mid Sussex, Shoreham, Worthing Unit 7, Mulberry Trading Estate, Foundry Lane, Horsham RH13 5PX Careinmyhome Contact: Zsi Kendall ( 01903 204020 Areas covered in West Sussex: Horsham, Mid Sussex 135 Clifton Road, Worthing BN11 4DP Contact: Karen Baker Carewise Ltd Areas covered in West Sussex: Shoreham, Worthing ( 01903 767622 www.carewiseltd.com Unit 4 B, Triangle Business Centre, 1 Commerce Way, Caremark (Arun) Lancing Business Park, Lancing BN15 8UP ( 01243 680122 Contact: Matt Hasler www.caremark.co.uk/worthing-and-arun Areas covered in West Sussex: Shoreham, Worthing Bizspace, Courtwick Lane, Littlehampton BN17 7TL Contact: The Manager Caring Hands Areas covered in West Sussex: Littlehampton ( 01403 230044 www.caringhands-horsham.co.uk Unit 7, Field Place Estate, Byfleet Lane, Caremark (Chichester) Broadbridge Heath, Horsham RH12 3PB ( 01243 217060 www.caremark.co.uk/chichester Contact: Val Randall Suite 2-3, Old Stables, Crowshall Farm, Areas covered in West Sussex: Horsham Chilgrove Road, Lavant, Chichester PO18 9HP Contact: Ellie Chapman Catchers Care Ltd Areas covered in West Sussex: Chichester ( 01903 500111 www.catcherscare.co.uk 1st Floor Offices, 50, Ferring Street, Ferring BN12 5JP Caremark (Mid Sussex and Crawley) Contact: Joseph Bower ( 01444 455800 Areas covered in West Sussex: Littlehampton, www.caremark.co.uk/locations/mid-sussex-and-crawley Worthing Suite 3b, JYW House, Bridge Road, Haywards Heath RH16 1UA Chanmil Care Ltd Contact: Sarah-Louise White ( 01903 831315 / 07930 376 842 Areas covered in West Sussex: Crawley, Mid Sussex www.chanmilcare.co.uk 8 Thames Way, Worthing BN13 3LA Contact: Mejory Msonza Areas covered in West Sussex: Bognor, Chichester, Littlehampton, Shoreham, Worthing
50 Care Services in West Sussex Care at Home
Looking for Homecare?
Choose Artius Care, a local company working to make a difference.
We offer first class care in the comfo� of your own home to support your independence including help with:
• Shopping • Personal care • Escorted outings • Medication assistance • Respite care • Meal preparation
Your care will be tailored to suit your requirements. It is your care, weare here to help you. Call Artius Care on 01243 533605 and take that first step to making things that little bit easier
Care Services in West Sussex 51 Care at Home
Cherish Care Elite Choice Home Care Limited ( 01273 494990 www.cherishcare.co.uk ( 01273 840625 www.elitechoicehomecare.co.uk Unit 4b, Firsland Studios, Henfield Road, Unit 4, Cobbs Mill Units, Mill Lane, Sayers Common, Albourne BN6 9JJ Hassocks BN6 9HN Contact: Denise Smith Contact: Kelly Freestone Areas covered in West Sussex: Horsham, Mid Sussex Areas covered in West Sussex: Mid Sussex Choice Care 4 U Services Ltd Everycare Mid Sussex (Chichester) ( 01444 244770 www.everycaremidsussex.co.uk ( 01243 607502 www.choicecare4u.co.uk 191-193 London Road, Burgess Hill RH15 9RN Unit 8, Trident Business Park, Chichester Road, Contact: Katie Parsons Selsey PO20 9DY Areas covered in West Sussex: Mid Sussex Contact: Pat Lintott Areas covered in West Sussex: Bognor, Chichester Everyday Recruitment Agency (Selsey) ( 01243 605111 www.erahealthcare.com Classic Care Services Ltd 136 The High Street, Selsey PO20 0QE ( 01293 889080 www.classiccareservicesltd.com Contact: Tuesday Gilligan Unit G9, Worth Corner Business Park, Areas covered in West Sussex: Bognor, Chichester, Turners Hill Road, Pound Hill, Crawley RH10 7SL Littlehampton Contact: Caroline Allen Areas covered in West Sussex: Crawley, Mid Sussex Everyday Recruitment Agency (Worthing) Coastal Home Care (Worthing) Ltd ( 01903 238636 www.erahealthcare.com ( 01903 246651 www.coastalhomecare.co.uk 17 Rowlands Road, Worthing BN11 3JJ 323 Goring Road, Worthing BN12 4NX Contact: Karen Theedom Contact: Sonia Banks Areas covered in West Sussex: Littlehampton, Areas covered in West Sussex: Shoreham, Worthing Shoreham, Worthing Compare Care Ltd FirstCol Services Limited (Crawley) ( 01293 763311 www.comparecareltd.com ( 01293 537878 www.firstcolhomecare.com Pinnacle Central Court, Station Way, Crawley RH10 1JH Suite G1-3, International Business Centre, Contact: Nicholas O’Donnell Spindle Way, Crawley RH10 1TG Areas covered in West Sussex: Crawley, Horsham Contact: Lem Fru Areas covered in West Sussex: Countywide Complete Home Care Sussex Ltd ( 01293 562547 FirstCol Services Limited (Worthing) 164 Ifield Road, Crawley RH11 7HZ ( 0845 600 3669 www.firstcol.com Contact: Clare Noto Abbey House, 28-29 Railway Approach, Areas covered in West Sussex: Crawley, Horsham Worthing BN11 1UR Contact: The Manager Crossroads Care South Central Areas covered in West Sussex: Bognor, Chichester, ( 01903 790270 www.crossroadscare-sc.org Littlehampton, Shoreham, Worthing Tele Cottage, Horsemere Green Lane, Climping, Littlehampton BN17 5QZ Good Oaks Home Care (Mid-Sussex) Contact: Lisa French ( 01444 708170 Areas covered in West Sussex: Countywide www.goodoakshomecare.co.uk/midsussex Suite C, Kings House, 68 Victoria Road, District Carers Ltd Burgess Hill RH15 9LH ( 01903 507801 www.districtcarers.co.uk Contact: The Manager Hangleton Nurseries, Hangleton Lane, Ferring, Areas covered in West Sussex: Mid Sussex Worthing BN12 6PP Contact: Chrissie Jensen Gozone Care Service Areas covered in West Sussex: Bognor, Chichester, ( 01403 783582 www.gozonecare.com Littlehampton, Shoreham, Worthing 87 High Street, Billingshurst RH14 9QX Contact: Sharon Harrison E.C.H.O Care Ltd Areas covered in West Sussex: Bognor, Chichester, ( 01403 250800 Horsham, Mid Sussex, Worthing Unit 2, Blunts Yard, Newbuildings Place, Dragons Green Road, Shipley, Horsham RH13 8GQ Greenhurst Care Contact: The Manager ( 01243 868536 www.greenhurstcare.co.uk Areas covered in West Sussex: Horsham 5 Ancton Close, Middleton-on-Sea, Bognor Regis PO22 7PG Contact: Penny Cox Areas covered in West Sussex: Bognor
52 Care Services in West Sussex Care at Home
Everycare We offer friendly, reliable, professional home care that’s designed around you, in Haywards Heath, Burgess Hill and surrounding areas. Call to arrange a free, no obligation consultation. ""Personal care ""Palliative care ""Domestic help ""Live-in care ""Respite care ""Night services ""Companionship ""Welfare checks
191-193 London Road, Burgess Hill, West Sussex RH15 9RN T: 01444 244770 E: [email protected] www.everycaremidsussex.co.uk
We are the helping hand for people wanting to live independently for longer. I really couldn’t e ist without the help of Guild Care. We can assist people by: All the carers are ust marvellous. Domestic Care ersonal Care The drivers are ust brilliant too. This hopping Washing Dressing is truly a lifeline Laundry Medication reminders service for me which I ousework washing up Meal preparation couldn’t do without.” icking up prescriptions Mobility assistance hirley
Available for people living in Worthing surrounding areas.
MAKING A DIFFERENCE TO YOUR LOCAL COMMUNITY
t: 01903 327327 e: [email protected] w: guildcare.org Registered Charity 1044658
Care Services in West Sussex 53 Care at Home
Guardian Angel Carers Ltd Home Instead Senior Care (Crawley) ( 01243 216416 www.gacarers.co.uk ( 01293 223303 www.homeinstead.co.uk/crawley The Granary, Oak Lane, Apuldram, 14a Brighton Road, Southgate, Crawley RH10 6AA Chichester PO20 7FD Contact: Rajive de Chickera Contact: Vicki Craig-Vickers Areas covered in West Sussex: Crawley Areas covered in West Sussex: Bognor, Chichester, Horsham, Littlehampton, Worthing Home Instead Senior Care (Horsham) ( 01403 248227 www.homeinstead.co.uk/horsham Guild Care Domiciliary Care Unit 15, Graylands Estate, Langhurstwood Road, ( 01903 528600 www.guildcare.org Horsham RH12 4QD Guild Care Centre, Methold House, North Street, Contact: Pearl Blakemore Worthing BN11 1DU Areas covered in West Sussex: Horsham, Mid Sussex Contact: Joanne Tocher Areas covered in West Sussex: Shoreham, Worthing Home Instead Senior Care (Littlehampton, Arundel and Hanover Care Goring-by-Sea) ( 01273 723090 www.hanovercare.co.uk ( 01903 331366 71 Church Road, Hove BN3 2BB www.homeinstead.co.uk/littlehampton Contact: Richard Hearn 8 Churchill Court, 112 The Street, Rustington, Areas covered in West Sussex: Mid Sussex, Littlehampton BN16 3DA Shoreham, Worthing Contact: The Manager Areas covered in West Sussex: Littlehampton Hanover Care (Worthing) ( 01903 258258 www.hanovercare.co.uk Home Instead Senior Care (Worthing 1-2 Liverpool Buildings, Liverpool Road, Worthing BN11 1SY and Steyning – Jeffries Care) ( Contact: Christina Lyford 01903 206079 www.homeinstead.co.uk/worthingandsteyning Areas covered in West Sussex: Countywide Office 4, 34 Railway Approach, Worthing BN11 1UR Heath Lodge (Bognor) Care Services Ltd Contact: Gemma Hilliard Areas covered in West Sussex: Worthing ( 01243 822209 www.heathlodgecare.co.uk Unit B, 8 North Bersted Street, Bognor Regis PO22 9AD Contact: Eve Dering In Home Care Chichester ( 01243 217371 www.in-homecare.co.uk Areas covered in West Sussex: Bognor, Chichester 93 East Street, Chichester PO19 1HA Heath Lodge (Crawley) Care Services Ltd Contact: Michelle Young Areas covered in West Sussex: Bognor, Chichester ( 01293 571230 www.heathlodgecare.co.uk 12 Glen Eagles Court, Brighton Road, Crawley RH10 6AD Contact: Lucy Vickers Independent Lives (Disability) ( 01903 227813 www.independentlives.org Areas covered in West Sussex: Crawley, Horsham Independent Lives, 11 Liverpool Gardens, Help and Company at Home Ltd Worthing BN11 1RY Contact: Sam Pegg ( 01403 788080 www.helpandcompany.com Areas covered in West Sussex: Bognor, Chichester, Parthings Farm, Tower Hill, Horsham RH13 0JS Littlehampton, Shoreham, Worthing Contact: Helen Shepherd Areas covered in West Sussex: Crawley, Horsham Independent Lives Care Service Helping Hands Worthing (Western) ( 01903 334614 ( 07702 532992 www.helpinghands.co.uk/our-locations/worthing Allens Yard, Nyton Road, Aldingbourne, 5 Offington Lane, Worthing BN14 9RY Chichester PO20 3UA Contact: Justyna Hojka Contact: Louise Richards Areas covered in West Sussex: Bognor, Horsham, Areas covered in West Sussex: Chichester Littlehampton, Shoreham, Worthing Inter-County Nursing & Care Services Home Instead Senior Care (Chichester) Agency (Chichester) ( 01243 884111 www.homeinstead.co.uk/chichester ( 01243 528777 www.inter-county.co.uk Top Floor, 18 Spur Road, Quarry Lane, Unit D, Madam Green Business Centre, Oving, Chichester PO19 8PR Chichester PO20 2DD Contact: Lisa Kail Contact: Danut Gheorghiu Areas covered in West Sussex: Bognor, Chichester Areas covered in West Sussex: Bognor, Chichester
54 Care Services in West Sussex Care at Home
Home care with a difference
You can’t always be there. But we can.
• Award winning continuity of care With Home Instead Senior Care, caring for an ageing • Companionship & Home Help loved one doesn’t have to be a struggle. It’s why we • Personal care offer everything from individualised help around the • Meal Preparation & Nutrition house to advanced Alzheimer’s care - to keep people safe and sound at home. • Dementia & Alzheimer’s care • Respite & convalescence support
Contact your local office to find out more:
Chichester & Crawley Horsham Worthing & Littlehampton Bognor Regis Steyning 01243 884111 01293 223303 01403 248227 01903 206079 01903 331366 homeinstead.co.uk/ homeinstead.co.uk/ homeinstead.co.uk/ homeinstead.co.uk/ homeinstead.co.uk/ crawley horsham littlehampton chichester worthingandsteyning
Each Home Instead Senior Care© franchise office is independently owned and operated. Copyright © Home Instead 2018.
Care Services in West Sussex 55 Care at Home
Inter-County Nursing & Care Services MacDonald Care Services Agency (Rustington) ( 01342 835201 www.macdonaldcareservices.co.uk ( 01903 782555 www.inter-county.co.uk Braemar, Crowhurst Road, Lingfield RH7 6DA 142 The Street, Rustington BN16 3DA Contact: Jacqueline Bailey Contact: Gill Wicks Areas covered in West Sussex: Mid Sussex Areas covered in West Sussex: Littlehampton, Worthing Mid-Sussex (Coastal Homecare) ( 01444 645030 InVent Health West Sussex 99 Church Walk, Burgess Hill RH15 9BQ ( 07931 862723/01403 275516 Contact: The Manager Unit 17, City Business Centre, 6 Brighton Road, Areas covered in West Sussex: Countywide Horsham RH13 5BB Contact: Katrena Crane Newcross Healthcare Solutions Limited Areas covered in West Sussex: Horsham (Chichester) ( 01243 884271 www.newcrosshealthcare.com Kardinal Healthcare 1st Floor, 62-63 South Street, Chichester PO19 1EE ( 01903 211931 www.kardinalhealthcare.co.uk Contact: The Manager Kardinal House, Southdown View Road, Areas covered in West Sussex: Chichester Worthing BN14 8NL Contact: Helen Hancorn Nightingales Areas covered in West Sussex: Littlehampton, ( 01243 511311 www.nightingalescare.org.uk Mid Sussex, Shoreham, Worthing Suite 7, Knighton Chambers, 41 Aldwick Road, Bognor Regis PO21 2LN Karosel Care and Domestic Contact: Susan McIndoe Services Ltd Areas covered in West Sussex: Bognor, Chichester ( 01444 819063 www.karoselcare.co.uk The Lodge, Deanland Road, Balcombe, Nurse Plus & Carer Plus (Chichester) Haywards Heath RH17 6PH ( 01243 538642 www.nurseplusuk.com Contact: Rosemary Botting Unit 15, City Business Centre, Basin Road, Areas covered in West Sussex: Mid Sussex Chichester PO19 8DU Contact: Leah Evans Kindred Hearts Areas covered in West Sussex: Bognor, Chichester, (My Homecare West Sussex) Littlehampton, Mid Sussex ( 01293 855751 www.westsussex.myhomecare.co.uk Unit 12, The Courtyard, Holmbush Farm, Olive Home Care & Support Ltd Crawley Road, Faygate, Horsham RH12 4SE ( 01444 870559 Contact: Katy Osbourne www.olivehomecareandsupportltd.co.uk Areas covered in West Sussex: Crawley, Horsham 10a Station Road, Burgess Hill RH15 9DQ Contact: The Manager KMX Nursing Agency Areas covered in West Sussex: Mid Sussex ( 01903 910035 www.kmxnursingagency.co.uk CPL House, Ivy Arch Road, Worthing BN14 8BX One to One Plus South Contact: Dennis Chiwuta ( 0300 303 9032 www.dimensions-uk.org Areas covered in West Sussex: Littlehampton, First Floor, Suite 5b, Brooklands House, Shoreham, Worthing 58 Marlborough Road, Lancing Business Park, Lancing BN15 8AF Leah Care Contact: Tim Wolfe ( 01403 885528 www.leahcareservices.co.uk Areas covered in West Sussex: Bognor, Chichester, The Courtyard, 30 Worthing Road, Horsham RH12 1SL Littlehampton, Shoreham, Worthing Contact: Stuart Marchant Areas covered in West Sussex: Horsham Pathways of Hope Ltd ( 01243 964500 Livability – Ashley Place 12 Northgate, Chichester PO19 1BA ( 01243 823058 www.livability.org.uk Contact: Hilda Chehore Kings Parade, Bognor Regis PO21 2QP Areas covered in West Sussex: Chichester Contact: T. Lockyer Areas covered in West Sussex: Bognor Phoenix Care Services Ltd ( 01342 459071 www.phoenixcareservicesltd.co.uk Living Options Outreach: Unit 7a, Shawlands Court, Newchapel Road, Lingfield RH7 6BL Domiciliary Care Contact: Dianne Horn ( 01903 207976 www.leonardcheshire.org Areas covered in West Sussex: Mid Sussex 9 Farncombe Road, Worthing, Worthing BN11 2BE Contact: The Manager Areas covered in West Sussex: Worthing
56 Care Services in West Sussex Care at Home
A CARE AGENCY YOU CAN REALLY FEEL AT HOME WITH Independence is important to all of us and Kardinal Healthcare provides a high standard of personal care enabling clients of all ages, with a variety of needs to live safely in their own home.
Before your care begins we will visit you either in hospital before discharge or in your own home to carry out an assessment to determine the level of care you require. This could be anything from one hour a week to four calls a day. We would encourage either a relative or close friend to be present at your initial visit. We will then implement a care package tailored to your individual requirements which will be reviewed on a regular basis.
DEPENDING ON YOUR NEEDS WE ARE ABLE TO PROVIDE THE FOLLOWING: • Assistance with washing and dressing • Preparing and serving meals • Companionship • Assistance with medication • Domestic support and shopping • Continence Care and managing incontinence • Assistance with helping you into bed at night
We ensure that all our staff are thoroughly checked with references and DBS checks (Disclosure & Barring Service). They are trained to the highest standards. Call us now on 01903 211931 OR VISIT OUR OFFICE AT KARDINAL HOUSE, SOUTHDOWN VIEW ROAD, WORTHING, WEST SUSSEX, BN14 8NL www.kardinalhealthcare.co.uk
Kardinal - Adverts x2 179mm x 124mm (Mar 2018).indd 2 23/03/2018 14:03:38 Your home, your care, your choice
""Personal care “The carers are excellent, they always check if ""GP/hospital appointments there’s any extra that needs doing; I only have to ""Social calls ask, nothing is a bother to them.” ""Shopping trips “The staff are never in a rush, they often stay longer ""Housekeeping just to talk or finish anything that needs doing.” ""Accessing the community ""Sitting services The staff are all lovely, smiley and caring and they ""Overnight care cheer me up when they come.”
1 Selsey Business centre, The Bridleway, Selsey, West Sussex PO20 0RS Tel: 01243 605675 Email: [email protected] www.platinumhomecare.co.uk
Care Services in West Sussex 57 Care at Home
Platinum Homecare (South Coast) Right at Home Mid Sussex ( 01243 605675 www.platinumhomecare.co.uk ( 01444 686060 www.rightathomeuk.com/midsussex 1 Selsey Business Centre, The Bridleway, Selsey, Suite 4b, Lion House, SM Tidy Industrial Estate, Chichester PO20 0RS Folders Lane East, Ditchling, Hassocks BN6 8SG Contact: Margaret Somner Contact: Andy McNiven Areas covered in West Sussex: Chichester Areas covered in West Sussex: Mid Sussex Premier Care Services Right at Home Worthing ( 01342 833101 www.premierhomecareservices.co.uk & Shoreham District Felcourt Farm Business Park, Felcourt, ( 01273 286172 East Grinstead RH19 2LQ www.rightathomeuk.co.uk/worthingshoreham Contact: John Young 1st Floor, The Main Terminal Building, Areas covered in West Sussex: Crawley, Mid Sussex Shoreham Airport, 14 Cecil Pashley Way, Shoreham BN43 5FF Premier Nursing Ltd Contact: Anton van Baalen ( 01903 883882 www.premier-nursing.co.uk Areas covered in West Sussex: Shoreham, Worthing 2 Arun Street, Arundel BN18 9DL Contact: Caroline Wilson Saltimmary Homecare Professionals Areas covered in West Sussex: Bognor, Chichester, ( 01403 610045 www.saltimmaryhomecare.co.uk Littlehampton Unit 1, Annexe, Green Transport Yard, Mercer Road, Warnham, Horsham RH12 3RL Prestige Nursing Ltd (Worthing) Contact: Sally Lee ( 01903 700900 www.prestige-nursing.co.uk Areas covered in West Sussex: Horsham 195-199 Heene Road, Worthing BN11 4NN Contact: Abigail Waldron Sisterly Care Ltd Areas covered in West Sussex: Countywide ( 01243 868940 www.sisterleycare.co.uk 30 West Street, Bognor Regis PO21 1AX Prime Care Domiciliary Ltd Contact: Frances Hussain-Shah ( 01403 734011 www.primecareltd.com Areas covered in West Sussex: Bognor, Chichester 5 Queen Street, Horsham RH13 5AA Contact: The Manager South Coast Care (SCC Agency Ltd) Areas covered in West Sussex: Horsham ( 01903 867577 www.southcoastcare.com 116 South Street, Tarring, Worthing BN14 7NB PRN Homecare Contact: Karen Jacobs ( 01243 582814 www.prncare.co.uk Areas covered in West Sussex: Littlehampton, 39a Elmer Road, Middleton-on-Sea, Shoreham, Worthing Bognor Regis PO22 6DZ Contact: Lynne Hornibrook South Coast Homecare Areas covered in West Sussex: Bognor, Chichester, ( 08432 892604 Littlehampton Terminus Road Unit 35, Chichester PO19 8TX Contact: Sophie Rosalie Moore Regal Home Care Ltd Areas covered in West Sussex: Chichester ( 01293 565902 www.regalhomecare.co.uk West Park House, Brighton Road, Pease Pottage, Southern Counties Caring Crawley RH11 9AD ( 01293 562915 Contact: Vicki Paice 150a Three Bridges Road, Crawley RH10 1LE Areas covered in West Sussex: Crawley, Horsham, Contact: Mary Tipa Mid Sussex Areas covered in West Sussex: Crawley Regard Partnership, The Star Absolute Care ( 0208 645 6984 ( 01403 791656 www.starabsolutecare.co.uk Latymer, 10 Whytecliffe Road South, Purley CR8 2AU Rivendell, Rowhook, Horsham RH12 3PU Contact: The Manager Contact: Linda Darkens Areas covered in West Sussex: Countywide Areas covered in West Sussex: Horsham Rendezvous Care Services Sudley Road ( 01243 605782 ( 01243 837821 www.aldingbournetrust.org 6 Coxes Road, Selsey, Chichester PO20 9AN 36-38 Sudley Road, Bognor Regis PO21 1ER Contact: Lynn Mears Contact: Nicki Goble Areas covered in West Sussex: Chichester Areas covered in West Sussex: Bognor
58 Care Services in West Sussex Care at Home
“Caring Is Our Business”
Nursing & Homecare Services PRN is a family run, nurse-led service providing care for people in their own homes, helping them to enjoy an independent, fullling and dignied life. Some of the services we provide are: • Personal Care • End of Life Care • 24 Hour Care • Dementia Care • Daily Living Tasks • Respite For advice or a FREE home assessment call today 01243 582814 • www.prncare.co.uk • [email protected]
South Coast Care We are a domiciliary care agency based in Worthing Sussex Grange and surrounding areas, offering a truly tailored care ‘Care with Kindness’ service to people in their own home to meet their Sam and our team at Sussex Grange offer friendly and individual needs and requirements. reliable home care to people in and around the Chichester Who we can help Services we offer and Selsey areas. We can help with a wide variety of tasks ""Older people ""Personal care including personal care, meals, medication, companionship People with physical Respite care and outings – our support is as unique as you are. "" "" disabilities ""Companionship We also offer Day Care and Residential Care at our homely ""Learning disabilities ""Domestic care care home in Selsey – providing that extra support if ""Hospital discharge ""Dementia care needed in the short term or for longer stays – see page 132. ""Respite care ""Palliative care ""Supported living 14 Vincent Road, Selsey PO20 9DH ""Carer breaks and support For more information please call Samantha Keery: 01243 60 62 62 T: 01903 867577 www.sussexgrange.co.uk www.southcoastcare.com
Care Services in West Sussex 59 Care at Home
Supporting Independence (Findon) Live in Care ( 01903 877920 www.supportingindependence.co.uk 2 Old Stocks, Nepcote Lane, Findon BN14 0SA A1 Quality Homecare Contact: Amber Davey ( 01903 680204 www.a1qhc.com Areas covered in West Sussex: Bognor, Horsham, Unit 2c, Parkland Business Centre, 44 Cartwell Road, Littlehampton, Shoreham, Worthing Lancing Business Park, Lancing BN15 8UE Sussex Grange Home Care Contact: Chris Pitt ( 01243 606262 www.sussexgrange.co.uk Areas covered in West Sussex: Littlehampton, 14 Vincent Road, Selsey, Worthing Chichester PO20 9DH Contact: Margaret Greene Acare Solutions Areas covered in West Sussex: Bognor, Chichester ( 01903 250310 34 Beach Road, Littlehampton BN17 5HT Sussex Homecare (Mid Sussex) Limited Contact: Anna Lisicka ( 01273 831188 Areas covered in West Sussex: Bognor, www.sussexhomecaremidsussex.co.uk Littlehampton, Shoreham, Worthing 3 Kemps, Hurstpierpoint BN6 9UE Contact: Sally Dalton Adelaide Care Areas covered in West Sussex: Mid Sussex ( 0208 531 5885 www.adelaidecare.com 502 Larkshall Road, Highams Park, London E4 9HH The Home Service (Care Agency) Ltd Contact: Amanda Styles ( 01730 817999 Areas covered in West Sussex: Crawley, Horsham The Old Gallery, Grange Road, Midhurst GU29 9LT Agincare UK Ltd Contact: Sue Upfold ( 01903 504000 www.agincare.com Areas covered in West Sussex: Chichester Rooms 3 & 4, Lynn House, Ivy Arch Road, Worthing BN14 8BX Transform Support & Housing Contact: Helen Gregory ( 01737 244312 www.transformhousing.org.uk Areas covered in West Sussex: Littlehampton, Enterprise Court, 3 Mill Street, Shoreham, Worthing Redhill RH1 6PA Contact: Eleanor Smith Alina Homecare (Emsworth) Areas covered in West Sussex: Crawley ( 01243 680222 www.alinahomecare.com Unit 12D, The Wren Centre, Westbourne Road, United Response Domiciliary Emsworth PO10 7SU Care Agency (Felpham) Contact: Emma Leeson ( 01243 869882 www.unitedresponse.org.uk Areas covered in West Sussex: Chichester The Bungalows, 6-8 Wallner Crescent, Felpham PO22 7QE Alina Homecare (Horsham) Contact: Jessica Winch ( 01403 878051 www.alinahomecare.com Areas covered in West Sussex: Bognor, Carers’ Office, Highwood Mill, The Boulevard, Littlehampton Horsham RH12 1GF Contact: Michelle Hemsley VHM Care Ltd Areas covered in West Sussex: Crawley, Horsham ( 07878 264146 www.vhmcare.co.uk Suite 16, Chapel House, Chapel Road, Alina Homecare (Lancing) Worthing BN11 1EY ( 01903 323222 www.alinahomecare.com Contact: Margaret Muhwati Unit 7, Modern Moulds Business Centre, Areas covered in West Sussex: Bognor, Chichester, 2-3 Commerce Way, Lancing Business Park, Littlehampton, Mid Sussex, Shoreham, Worthing Lancing BN15 8TA Contact: The Manager Westhope Care Ltd Areas covered in West Sussex: Shoreham ( 01403 750555 www.westhopecare.co.uk 11 Kings Court, Harwood Road, Horsham RH13 5UR Alina Homecare (Rustington) Contact: Linda Athey ( 01903 759052 www.alinahomecare.com Areas covered in West Sussex: Horsham 14 Ash Lane, Rustington, Littlehampton BN16 3BZ Contact: Sally Cobby Your Quality Care Services Ltd Areas covered in West Sussex: Bognor, (Burgess Hill) Littlehampton, Worthing ( 07810 214769 John de Mierre House, Bridge Road, Haywards Heath RH16 1UA Contact: Linda Cave Areas covered in West Sussex: Mid Sussex
60 Care Services in West Sussex Care at Home
L I E V E E
B I G N
O
O E for family and friend carers D R C A Do you look after someone with a disability or long term illness?
Call us 0300 028 8888
carerssupport.org.uk fully managed high quality affordable [email protected]
Registered Charity 1123359 fb: carers support west sussex live-in care Company No. 6418743 twitter: @carerswsussex from £695 per week 08000 121 247 | www.liveincare.info Please contact us for information & advice
Care Services in West Sussex 61 Care at Home
Allen Auxiliary Ltd Caremark (Arun) ( 01243 785290 www.allenauxiliary.com ( 01243 680122 18 Lyndhurst Road, Chichester PO19 7PE www.caremark.co.uk/worthing-and-arun Contact: Elena Allen Bizspace, Courtwick Lane, Littlehampton BN17 7TL Areas covered in West Sussex: Bognor, Chichester Contact: The Manager Areas covered in West Sussex: Littlehampton Ascot Care Ltd ( 01403 218511 www.ascotcare.com Caremark (Chichester) 6 Kings Court, Harwood Road, Horsham RH13 5UR ( 01243 217060 www.caremark.co.uk/chichester Contact: Marlene Riecker Suite 2-3, Old Stables, Crowshall Farm, Areas covered in West Sussex: Horsham Chilgrove Road, Lavant, Chichester PO18 9HP Contact: Ellie Chapman Bertie & Bells Home Care Areas covered in West Sussex: Chichester ( 01403 599172 www.bertieandbellshomecare.co.uk 52 Carfax, Horsham RH12 1EQ Caremark (Mid Sussex and Crawley) Contact: Helen Withecombe ( 01444 455800 Areas covered in West Sussex: Horsham www.caremark.co.uk/locations/mid-sussex-and-crawley Suite 3b, JYW House, Bridge Road, Bluebird Care (Chichester) Haywards Heath RH16 1UA ( 01243 839859 www.bluebirdcare.co.uk Contact: Sarah-Louise White Unit 3C, Vinnetrow Business Park, Vinnetrow Road, Areas covered in West Sussex: Crawley, Mid Sussex Runcton, Chichester PO20 1QH Contact: Lesley Barter Caremark (Worthing) Areas covered in West Sussex: Bognor, Chichester ( 01903 232949 www.caremark.co.uk/worthing CPL House, Ivy Arch Road, Worthing BN14 8BX Bluebird Care (Sussex Weald) Contact: Nicky Newham ( 01444 414351 www.bluebirdcare.co.uk/sussexweald Areas covered in West Sussex: Bognor, The Grange, Hurstwood Lane, Littlehampton, Shoreham, Worthing Haywards Heath RH17 7QX Contact: Nicola Munday Caremark Ltd (Pulborough) Areas covered in West Sussex: Crawley, Horsham, ( 01798 873550 Mid Sussex www.caremark.co.uk/pulborough-and-horsham Unit 4, The Colonnades, 17 London Road, Bluebird Care (Worthing) Pulborough RH20 1AS ( 01903 730026 www.bluebirdcare.co.uk Contact: Harinder Dhami Unit 1, Azure Suites, Churchill Court, Areas covered in West Sussex: Horsham Rustington BN16 3DA Contact: Jeanette Spencer Carewatch (Brighton & Hove) Areas covered in West Sussex: Littlehampton, ( 01273 207111 www.carewatch.co.uk Shoreham, Worthing Unit 3, English Business Park, English Close, Hove BN3 7EE Bognor Regis (Olut Services) Contact: Susan Knight ( 01243 864821 www.olutservices.co.uk Areas covered in West Sussex: Shoreham Office 104, First Floor Business Centre, Heath Place, Ash Grove, Bognor Regis PO22 9SL Carewise Ltd Contact: Adeyemi Ogeleyinbo ( 01903 767622 www.carewiseltd.com Areas covered in West Sussex: Countywide Unit 4 B, Triangle Business Centre, 1 Commerce Way, Lancing Business Park, Lancing BN15 8UP Brainerd Limited Domiciliary Contact: Matt Hasler Care Service Areas covered in West Sussex: Shoreham, Worthing ( 07786 577313 16 Hayley Road, Lancing BN15 9EL Compare Care Ltd Contact: Lucky Brainerd ( 01293 763311 www.comparecareltd.com Areas covered in West Sussex: Shoreham, Worthing Pinnacle Central Court, Station Way, Crawley RH10 1JH Contact: Nicholas O’Donnell Care Guaranteed Ltd Areas covered in West Sussex: Crawley, Horsham ( 01273 241952 www.careguaranteed.co.uk 56 St Julians Lane, Shoreham-by-Sea BN43 6EH Everycare Mid Sussex Contact: Genevieve Harman ( 01444 244770 www.everycaremidsussex.co.uk Areas covered in West Sussex: Countywide 191-193 London Road, Burgess Hill, Burgess Hill RH15 9RN Contact: Katie Parsons Areas covered in West Sussex: Mid Sussex
62 Care Services in West Sussex Care at Home
Prospect Neuro Providing an alternative to traditional day centres Prospect Neuro specialises in working with adults living with neurological conditions, resulting in physical, sensory or memory impairment. ""Brain injury ""Motor neurone ""Stroke damage disease ""Parkinson’s disease ""Dementia ""Multiple sclerosis ""Brain tumour
Based in Yapton, our Prospect Day Service forms the centre of a home care service providing help at home and in the local community. Our services are tailored to meet the needs of every individual, ensuring they receive just the right level of care and support. At our Day Centre we provide a sheltered working environment that allows people to enjoy a healthy working routine at their own pace, and spend time in a positive, constructive way.
Tel: 01243 554049 Email: [email protected] Facebook: Prospect Neurological Support Services www.prospect-neuro.com
Inter-County Nursing We care that you care & Care Services Whatever your needs are, Premier Nursing can Supporting you in your own home provide dedicated and professional carers and 24 hours a day, 365 days a year nurses to support you in your own home Through a range of services Inter-County can provide • Personal care experienced staff to help you remain independent at home. • Respite care PREMIER We can provide you with • Personal Care Assistants • Home care N U RSING L T D • Qualified Nursing Support • Respite Care • Daily Visits • Palliative care • 24 Hour Care • Sleeping/Waking Night Cover • Live in care Our services can be tailored to meet your individual needs 01903 883882 • Companion care [email protected] For further information, see our website www.inter- county.co.uk or contact your local office www.premier-nursing.co.uk Worthing Chichester 01903 782555 01243 528777 2 ARUN STREET, ARUNDEL, WEST SUSSEX BN18 9DL
Care Services in West Sussex 63 Care at Home
Everyday Recruitment Agency (Selsey) In Home Care Chichester ( 01243 605111 www.erahealthcare.com ( 01243 217371 www.in-homecare.co.uk 136 The High Street, Selsey PO20 0QE 93 East Street, Chichester PO19 1HA Contact: Tuesday Gilligan Contact: Michelle Young Areas covered in West Sussex: Bognor, Chichester, Areas covered in West Sussex: Bognor, Chichester Littlehampton Inter-County Nursing & Care Services Everyday Recruitment Agency Agency (Chichester) (Worthing) ( 01243 528777 www.inter-county.co.uk ( 01903 238636 www.erahealthcare.com Unit D, Madam Green Business Centre, Oving, 17 Rowlands Road, Worthing BN11 3JJ Chichester PO20 2DD Contact: Karen Theedom Contact: Danut Gheorghiu Areas covered in West Sussex: Littlehampton, Areas covered in West Sussex: Bognor, Chichester Shoreham, Worthing Live In Care4U FirstCol Services Limited (Crawley) ( 01403 230652 ( 01293 537878 www.firstcolhomecare.com 33 Amundsen Road, Horsham, Horsham RH12 5GE Suite G1-3, International Business Centre, Contact: The Manager Spindle Way, Crawley RH10 1TG Areas covered in West Sussex: Countywide Contact: Lem Fru Areas covered in West Sussex: Countywide Nurse Plus & Carer Plus (Chichester) ( 01243 538642 www.nurseplusuk.com Good Oaks Home Care (Mid-Sussex) Unit 15, City Business Centre, Basin Road, ( 01444 708170 Chichester PO19 8DU www.goodoakshomecare.co.uk/midsussex Contact: Leah Evans Suite C, Kings House, 68 Victoria Road, Areas covered in West Sussex: Bognor, Chichester, Burgess Hill RH15 9LH Littlehampton, Mid Sussex Contact: The Manager Areas covered in West Sussex: Mid Sussex Olive Home Care & Support Ltd ( 01444 870559 Gozone Care Service www.olivehomecareandsupportltd.co.uk ( 01403 783582 www.gozonecare.com 10a Station Road, Burgess Hill RH15 9DQ 87 High Street, Billingshurst RH14 9QX Contact: The Manager Contact: Sharon Harrison Areas covered in West Sussex: Mid Sussex Areas covered in West Sussex: Bognor, Chichester, Horsham, Mid Sussex, Worthing Premier Nursing Ltd ( 01903 883882 www.premier-nursing.co.uk Greenhurst Care 2 Arun Street, Arundel BN18 9DL ( 01243 868536 www.greenhurstcare.co.uk Contact: Caroline Wilson 5 Ancton Close, Middleton-on-Sea, Areas covered in West Sussex: Bognor, Chichester, Bognor Regis PO22 7PG Littlehampton Contact: Penny Cox Areas covered in West Sussex: Bognor Promedica24 UK Ltd ( 01923 381200 www.promedica24.co.uk Guardian Angel Carers Ltd Cassiobury House, 11-19 Station Road, ( 01243 216416 www.gacarers.co.uk Watford WD17 1AP The Granary, Oak Lane, Apuldram, Chichester PO20 7FD Contact: Chris White-Smith Contact: Vicki Craig-Vickers Areas covered in West Sussex: Countywide Areas covered in West Sussex: Bognor, Chichester, Horsham, Littlehampton, Worthing Regal Home Care Ltd ( 01293 565902 www.regalhomecare.co.uk Hanover Care West Park House, Brighton Road, Pease Pottage, ( 01273 723090 www.hanovercare.co.uk Crawley RH11 9AD 71 Church Road, Hove BN3 2BB Contact: Vicki Paice Contact: Richard Hearn Areas covered in West Sussex: Crawley, Horsham, Areas covered in West Sussex: Mid Sussex, Mid Sussex Shoreham, Worthing Supporting Independence (Findon) Home Instead Senior Care (Chichester) ( 01903 877920 www.supportingindependence.co.uk ( 01243 884111 www.homeinstead.co.uk/chichester 2 Old Stocks, Nepcote Lane, Findon BN14 0SA Top Floor, 18 Spur Road, Quarry Lane, Contact: Amber Davey Chichester PO19 8PR Areas covered in West Sussex: Bognor, Horsham, Contact: Lisa Kail Littlehampton, Shoreham, Worthing Areas covered in West Sussex: Bognor, Chichester
64 Care Services in West Sussex Care at Home
Compassionately caring for you...
Home care in West Sussex and Hampshire Personal care Assistance with medication Respite care Shopping Live In care Meal preparation Dementia care Domestic help ...in the comfort of your own home
Contact our friendly team to discuss your needs and our services.
Chichester Worthing Horsham 01243 216416 01903 389098 01403 859085 Email: [email protected] Email: [email protected] Email: [email protected]
www.gacarers.co.uk
Care Services in West Sussex 65 Care at Home
VHM Care Ltd Allen Auxiliary Ltd ( 07878 264146 www.vhmcare.co.uk ( 01243 785290 www.allenauxiliary.com Suite 16, Chapel House, Chapel Road, 18 Lyndhurst Road, Chichester PO19 7PE Worthing BN11 1EY Contact: Elena Allen Contact: Margaret Muhwati Areas covered in West Sussex: Bognor, Chichester Areas covered in West Sussex: Bognor, Chichester, Littlehampton, Mid Sussex, Shoreham, Worthing Angelcare Southern ( 01243 952400 www.angelcaresouthernlimited.co.uk Unit F, William Booker Yard, The Street, Walberton, Care for Adults with Arundel BN18 0PF Contact: Georgina Denyer Learning Disabilities Areas covered in West Sussex: Bognor, Chichester, Littlehampton A1 Quality Homecare ( 01903 680204 www.a1qhc.com Apex Prime Care (Brighton) Unit 2c, Parkland Business Centre, 44 Cartwell Road, ( 01273 600494 www.apexprimecare.org Lancing Business Park, Lancing BN15 8UE Unit 5, Woodingdean Business Park, Contact: Chris Pitt Hunns Mere Way, Brighton BN2 6AH Areas covered in West Sussex: Littlehampton, Contact: Mrs C.M.Preece Worthing Areas covered in West Sussex: Worthing Acare Solutions Ascot Care Ltd ( 01903 250310 ( 01403 218511 www.ascotcare.com 34 Beach Road, Littlehampton BN17 5HT 6 Kings Court, Harwood Road, Horsham RH13 5UR Contact: Anna Lisicka Contact: Marlene Riecker Areas covered in West Sussex: Bognor, Areas covered in West Sussex: Horsham Littlehampton, Shoreham, Worthing Autism Sussex AcreCare Ltd ( 01243 214120 ( 01903 505438 www.acrecare.co.uk 27–29 Beach Road, Littlehampton BN17 5JA 4 Station Parade, Tarring Road, Worthing BN11 4SS Contact: The Manager Contact: Lynn White Areas covered in West Sussex: Countywide Areas covered in West Sussex: Littlehampton, Worthing Bertie & Bells Home Care ( 01403 599172 www.bertieandbellshomecare.co.uk Adelaide Care 52 Carfax, Horsham RH12 1EQ ( 0208 531 5885 www.adelaidecare.com Contact: Helen Withecombe 502 Larkshall Road, Highams Park, London E4 9HH Areas covered in West Sussex: Horsham Contact: Amanda Styles Areas covered in West Sussex: Crawley, Horsham Bespoke Homecare Ltd ( 01293 270466 www.bespokehomecare.co.uk Alandra Care Ltd Suite 7, Kelvin House, Kelvin Way, Crawley RH10 9WE ( 01825 767857 www.alandracare.co.uk Contact: Kat Fenton Arun House, River Way, Uckfield TN22 1SL Areas covered in West Sussex: Crawley, Horsham Contact: Alan Whitfield Areas covered in West Sussex: Mid Sussex Bluebird Care (Sussex Weald) ( 01444 414351 www.bluebirdcare.co.uk/sussexweald Alina Homecare (Lancing) The Grange, Hurstwood Lane, ( 01903 323222 www.alinahomecare.com Haywards Heath RH17 7QX Unit 7, Modern Moulds Business Centre, Contact: Nicola Munday 2-3 Commerce Way, Lancing Business Park, Areas covered in West Sussex: Crawley, Horsham, Lancing BN15 8TA Mid Sussex Contact: The Manager Areas covered in West Sussex: Shoreham Bluebird Care (Worthing) ( 01903 730026 www.bluebirdcare.co.uk Alina Homecare (Rustington) Unit 1, Azure Suites, Churchill Court, ( 01903 759052 www.alinahomecare.com Rustington BN16 3DA 14 Ash Lane, Rustington, Littlehampton BN16 3BZ Contact: Jeanette Spencer Contact: Sally Cobby Areas covered in West Sussex: Littlehampton, Areas covered in West Sussex: Bognor, Shoreham, Worthing Littlehampton, Worthing
66 Care Services in West Sussex Care at Home
A dignified look at life
Gozone Care is a family run domiciliary carecare provider, provider, in in West Sussex.Sussex. At Gozone we aim to provide a five star At Gozone we aim to provide a five star service to to all all our our clients, clients, making making sure sure at all timestimes to to respect respect their their wishes wishes and and provide them them with with a adignified dignified look look at life.at life. Services we we offer offer include: include: • Bespoke packages packages of of care care • Personal care care • Respite carecare • Palliative care care • Dementia care care • Cooking and and cleaning cleaning • Hospital visits visits • Shopping visits visits • Care 24/724/7
For moremore information information please please contact: contact: Telephone: 01403 01403 783582 783582 or or 01243 01243 375378 375378 Email: [email protected]@gozonecare.com Website: www.gozonecare.com www.gozonecare.com
Care Services in West Sussex 67 Care at Home
Bognor Regis (Olut Services) Caremark (Mid Sussex and Crawley) ( 01243 864821 www.olutservices.co.uk ( 01444 455800 Office 104, First Floor Business Centre, Heath Place, www.caremark.co.uk/locations/mid-sussex-and-crawley Ash Grove, Bognor Regis PO22 9SL Suite 3b, JYW House, Bridge Road, Contact: Adeyemi Ogeleyinbo Haywards Heath RH16 1UA Areas covered in West Sussex: Countywide Contact: Sarah-Louise White Areas covered in West Sussex: Crawley, Mid Sussex Brainerd Limited Domiciliary Care Service Caremark (Worthing) ( 07786 577313 ( 01903 232949 www.caremark.co.uk/worthing 16 Hayley Road, Lancing BN15 9EL CPL House, Ivy Arch Road, Worthing BN14 8BX Contact: Lucky Brainerd Contact: Nicky Newham Areas covered in West Sussex: Shoreham, Worthing Areas covered in West Sussex: Bognor, Littlehampton, Shoreham, Worthing Brooker Care Ltd ( 01342 311999 www.brookercareltd.com Caremark Ltd (Pulborough) First Floor Offices, 2D Phoenix House, ( 01798 873550 57-59 Lingfield Road, East Grinstead RH19 2EU www.caremark.co.uk/pulborough-and-horsham Contact: Samantha Saunders Unit 4, The Colonnades, 17 London Road, Areas covered in West Sussex: Mid Sussex Pulborough RH20 1AS Contact: Harinder Dhami Brooklands Homecare Ltd (Kent) Areas covered in West Sussex: Horsham ( 01732 865956 www.brooklands-homecare.com Brooklands Cottage, Marsh Green Road, Marsh Green, Carewatch (Brighton & Hove) Edenbridge TN8 5QR ( 01273 207111 www.carewatch.co.uk Contact: Joanne Medhurst Unit 3, English Business Park, English Close, Areas covered in West Sussex: Mid Sussex, Worthing Hove BN3 7EE Contact: Susan Knight Brooklands Homecare Ltd (Worthing) Areas covered in West Sussex: Shoreham ( 01903 244424 www.brooklandshomecare.com 19 Raglan Avenue, Worthing BN13 2AW Carewatch (Horsham & Crawley) Contact: Bettina Bleach ( 01403 252542 www.carewatch.co.uk Areas covered in West Sussex: Worthing Unit 7, Mulberry Trading Estate, Foundry Lane, Horsham RH13 5PX Care Guaranteed Ltd Contact: Zsi Kendall ( 01273 241952 www.careguaranteed.co.uk Areas covered in West Sussex: Horsham, Mid Sussex 56 St Julians Lane, Shoreham-by-Sea BN43 6EH Contact: Genevieve Harman Carewise Ltd Areas covered in West Sussex: Countywide ( 01903 767622 www.carewiseltd.com Unit 4 B, Triangle Business Centre, 1 Commerce Way, Care Outlook (Brighton & Hove) Lancing Business Park, Lancing BN15 8UP ( 01273 413511 www.careoutlook.co.uk Contact: Matt Hasler 28-29 Carlton Terrace, Portslade BN41 1UR Areas covered in West Sussex: Shoreham, Worthing Contact: Kimberley Chandler Areas covered in West Sussex: Crawley, Compare Care Ltd Mid Sussex, Shoreham, Worthing ( 01293 763311 www.comparecareltd.com Pinnacle Central Court, Station Way, Crawley RH10 1JH Caremark (Arun) Contact: Nicholas O’Donnell ( 01243 680122 Areas covered in West Sussex: Crawley, Horsham www.caremark.co.uk/worthing-and-arun Bizspace, Courtwick Lane, Littlehampton BN17 7TL E.C.H.O Care Ltd Contact: The Manager ( 01403 250800 Areas covered in West Sussex: Littlehampton Unit 2, Blunts Yard, Newbuildings Place, Dragons Green Road, Shipley, Horsham RH13 8GQ Caremark (Chichester) Contact: The Manager ( 01243 217060 www.caremark.co.uk/chichester Areas covered in West Sussex: Horsham Suite 2/3, Old Stables, Crowshall Farm, Chilgrove Road, Lavant, Chichester PO18 9HP Egalité Contact: Ellie Chapman ( 01903 214498 www.egalitecare.com Areas covered in West Sussex: Chichester 25 Liverpool Road, Worthing BN11 1SU Contact: Debbie Clark Areas covered in West Sussex: Littlehampton, Shoreham, Worthing
68 Care Services in West Sussex Care at Home
“I was present when your Supervisors did an assessment. I was in awe at the patience and care they took throughout.”
We provide support with... Care at Home Washing and dressing Shopping and meal preparation Tailored care services that’s Administering medication Respite services as individual as you are Regaining independence Socialising and leisure activities When the time comes that support at home is required, choose the name you can trust, Caremark. We are an established and highly regarded home care provider, offering help and care at home. The mark of excellent care If you feel extra support would be welcome, we provide professional, friendly carers to meet your needs, Chichester: 01243 217060 whatever your requirements. Our service is flexible Mid Sussex & Crawley: 01444 455800 and can be organised to suit you and your budget. Pulborough: 01798 873550 Worthing www.caremark.co.uk & Arun: 01903 232949
Care Services in West Sussex 69 Care at Home
Everycare Mid Sussex Home Instead Senior Care (Worthing ( 01444 244770 www.everycaremidsussex.co.uk and Steyning – Jeffries Care) 191-193 London Road, Burgess Hill, ( 01903 206079 Burgess Hill RH15 9RN www.homeinstead.co.uk/worthingandsteyning Contact: Katie Parsons Office 4, 34 Railway Approach, Worthing BN11 1UR Areas covered in West Sussex: Mid Sussex Contact: Gemma Hilliard Areas covered in West Sussex: Worthing Everyday Recruitment Agency (Selsey) ( 01243 605111 www.erahealthcare.com Independent Lives (Disability) 136 The High Street, Selsey PO20 0QE ( 01903 227813 www.independentlives.org Contact: Tuesday Gilligan Independent Lives, 11 Liverpool Gardens, Areas covered in West Sussex: Bognor, Chichester, Worthing BN11 1RY Littlehampton Contact: Sam Pegg Areas covered in West Sussex: Bognor, Chichester, Everyday Recruitment Agency Littlehampton, Shoreham, Worthing (Worthing) ( 01903 238636 www.erahealthcare.com In Home Care Chichester 17 Rowlands Road, Worthing BN11 3JJ ( 01243 217371 www.in-homecare.co.uk Contact: Karen Theedom 93 East Street, Chichester PO19 1HA Areas covered in West Sussex: Littlehampton, Contact: Michelle Young Shoreham, Worthing Areas covered in West Sussex: Bognor, Chichester FirstCol Services Limited (Crawley) Inter-County Nursing & Care Services ( 01293 537878 www.firstcolhomecare.com Agency (Chichester) Suite G1-3, International Business Centre, ( 01243 528777 www.inter-county.co.uk Spindle Way, Crawley RH10 1TG Unit D, Madam Green Business Centre, Oving, Contact: Lem Fru Chichester PO20 2DD Areas covered in West Sussex: Countywide Contact: Danut Gheorghiu Areas covered in West Sussex: Bognor, Chichester Gozone Care Service ( 01403 783582 www.gozonecare.com Leah Care 87 High Street, Billingshurst RH14 9QX ( 01403 885528 www.leahcareservices.co.uk Contact: Sharon Harrison The Courtyard, 30 Worthing Road, Horsham RH12 1SL Areas covered in West Sussex: Bognor, Chichester, Contact: Stuart Marchant Horsham, Mid Sussex, Worthing Areas covered in West Sussex: Horsham Hanover Care Livability – Ashley Place ( 01273 723090 www.hanovercare.co.uk ( 01243 823058 www.livability.org.uk 71 Church Road, Hove BN3 2BB Kings Parade, Bognor Regis PO21 2QP Contact: Richard Hearn Contact: T. Lockyer Areas covered in West Sussex: Mid Sussex, Areas covered in West Sussex: Bognor Shoreham, Worthing Living Options Outreach Hanover Care (Worthing) (Domiciliary Care) ( 01903 258258 www.hanovercare.co.uk ( 01903 207976 www.leonardcheshire.org.uk 1-2 Liverpool Buildings, Liverpool Road, Worthing 9 Farncombe Road, Worthing BN11 2BE BN11 1SY Contact: The Manager Contact: Christina Lyford Areas covered in West Sussex: Worthing Areas covered in West Sussex: Countywide MacDonald Care Services Helping Hands Worthing ( 01342 835201 www.macdonaldcareservices.co.uk ( 01903 334614 Braemar, Crowhurst Road, Lingfield RH7 6DA www.helpinghands.co.uk/our-locations/worthing Contact: Jacqueline Bailey 5 Offington Lane, Worthing BN14 9RY Areas covered in West Sussex: Mid Sussex Contact: Justyna Hojka Areas covered in West Sussex: Bognor, Horsham, Newcross Healthcare Solutions Limited Littlehampton, Shoreham, Worthing (Chichester) Home Instead Senior Care (Chichester) ( 01243 884271 www.newcrosshealthcare.com ( 01243 884111 www.homeinstead.co.uk/chichester 1st Floor, 62-63 South Street, Chichester PO19 1EE Top Floor, 18 Spur Road, Quarry Lane, Contact: The Manager Chichester PO19 8PR Areas covered in West Sussex: Chichester Contact: Lisa Kail Areas covered in West Sussex: Bognor, Chichester
70 Care Services in West Sussex Care at Home
Platinum Care Solutions Making Lives Better Live-In Comfort Platinum Care Solutions is a company with a primary The finest care and support in the objective of ‘making lives better’. comfort of your own home We provide care and support to people in their ""We provide a service based on reliability, flexibility own homes along with assisting larger organisations and continuity with their temporary care and nursing staff. ""We are regulated by the Care Quality Commission Our services include: ""Flexible experienced care staff providing a high ""Dementia Care ""Hourly care in your standard of care to suit individual needs ""Palliative care and end own home “Having provided us with a live-in care service for of life ""Live-in care many years I can highly recommend, all your staff have been excellent” Mrs S, Hove ""Physical and learning ""Day and night sit ins disabilities Curtis House, 34 Third Avenue, Hove, East Sussex BN3 2PD Freephone: 0800 075 3420 Hampshire T: 02392 221505 West Sussex T: 01243 823265 Tel: 01273 380 039 Fax: 01273 722 707 Surrey T: 01276 986880 Petersfield T: 01730 239718 e-mail: [email protected] www.live-incomfort.co.uk
High quality, a ordable support at home from the experts in care.
Prestige Nursing + Care is widely recognised as one of the UK’s leading care agencies. O ering high quality and a ordable care services from 30 minute visits up to 24 hour nursing care.
Expert provider for those with health care needs, physical or mental disabilities. Care provided for children, adults and seniors.
Experienced in direct payments and individual budgets.
Services available: • Companionship • Dementia care • Personal care • Respite for carers • Complex care for acquired • Palliative care brain and spinal injures
For more information on any of our services contact us on 01903 700900, email [email protected] or visit www.prestige-nursing.co.uk
Care Services in West Sussex 71 Care at Home
Nurse Plus & Carer Plus (Chichester) Sudley Road ( 01243 538642 www.nurseplusuk.com ( 01243 837821 www.aldingbournetrust.org Unit 15 City Business Centre, Basin Road, 36-38 Sudley Road, Bognor Regis PO21 1ER Chichester PO19 8DU Contact: Nicki Goble Contact: Leah Evans Areas covered in West Sussex: Bognor Areas covered in West Sussex: Bognor, Chichester, Littlehampton, Mid Sussex Supporting Independence (Findon) ( 01903 877920 www.supportingindependence.co.uk Olive Home Care & Support Ltd 2 Old Stocks, Nepcote Lane, Findon BN14 0SA ( 01444 870559 Contact: Amber Davey www.olivehomecareandsupportltd.co.uk Areas covered in West Sussex: Bognor, Horsham, 10a Station Road, Burgess Hill RH15 9DQ Littlehampton, Shoreham, Worthing Contact: Mary Love Areas covered in West Sussex: Mid Sussex Transform Support & Housing ( 01737 244312 www.transformhousing.org.uk One to One Plus North Enterprise Court, 3 Mill Street, Redhill RH1 6PA ( 0300 303 9129 Contact: Eleanor Smith www.dimensions-uk.org/about/outreach-3-way Areas covered in West Sussex: Crawley Outreach 3 Way, Ifield Avenue, Crawley RH11 0JX Contact: Simon Churcher United Response Domiciliary Areas covered in West Sussex: Crawley, Horsham Care Agency (Crawley) ( 01293 519931 www.unitedresponse.org.uk One to One Plus South 43 Spring Plat, Pound Hill, Crawley RH10 7DG ( 0300 303 9032 www.dimensions-uk.org Contact: Mary Yeomans First Floor Suite 5b, Brooklands House, Areas covered in West Sussex: Crawley 58 Marlborough Road, Lancing Business Park, Lancing BN15 8AF United Response Domiciliary Contact: Tim Wolfe Care Agency (Felpham) Areas covered in West Sussex: Bognor, Chichester, ( 01243 869882 www.unitedresponse.org.uk Littlehampton, Shoreham, Worthing The Bungalows, 6-8, Wallner Crescent, Felpham PO22 7QE Options West Sussex Contact: Jessica Winch ( 01243 792354 www.outcomesfirstgroup.co.uk Areas covered in West Sussex: Bognor, 1a and 1b Church House, 94 Felpham Road, Littlehampton Felpham PO22 7PG Contact: Michael Li VHM Care Ltd Areas covered in West Sussex: Bognor, Chichester, ( 07878 264146 www.vhmcare.co.uk Littlehampton, Worthing Suite 16, Chapel House, Chapel Road, Worthing BN11 1EY Prestige Nursing Ltd (Worthing) Contact: Margaret Muhwati ( 01903 700900 www.prestige-nursing.co.uk Areas covered in West Sussex: Bognor, Chichester, 195-199 Heene Road, Worthing BN11 4NN Littlehampton, Mid Sussex, Shoreham, Worthing Contact: Abigail Waldron Areas covered in West Sussex: Countywide Westhope Care Ltd ( 01403 750555 www.westhopecare.co.uk Regard Partnership, The 11 Kings Court, Harwood Road, Horsham RH13 5UR ( 0208 645 6984 Contact: Linda Athey Latymer, 10 Whytecliffe Road South, Purley CR8 2AU Areas covered in West Sussex: Horsham Contact: The Manager Areas covered in West Sussex: Countywide Your Quality Care Services Ltd South Coast Homecare (Burgess Hill) ( ( 08432 892604 07810 214769 Terminus Road Unit 35, Chichester PO19 8TX John de Mierre House, Bridge Road, Contact: Sophie Rosalie Moore Haywards Heath RH16 1UA Contact: Linda Cave Areas covered in West Sussex: Chichester Areas covered in West Sussex: Mid Sussex Star Absolute Care ( 01403 791656 www.starabsolutecare.co.uk Rivendell, Rowhook, Horsham RH12 3PU Contact: Linda Darkens Areas covered in West Sussex: Horsham
72 Care Services in West Sussex Care at Home
At Melrose, it’s never I found... too late to learn. 7-11 Wykeham Road, Worthing BN11 4JG the world wide web 01903 230406 Peter, Resident Tech Wizard melrosecare.co.uk
Live-In Care is the perfect choice for anyone who needs extra support and wishes to remain "I am full of in the comfort of their own home, with the admiration and reassurance of a full time live-in carer. gratitude for If you would like the peace of mind, independence and Rosemary. I am support that a 24 hour carer can provide then Abi is your sure that Ralph perfect partner. wouldn't be here Your Abi Carer can assist with: if it were not for Support with Personal Care the AbiLive-in team" Companionship Domestic Support Accompanied Trips
Achieving better independence... In the comfort of your own home
Contact us today to discuss your requirements for Live-in care www.abilive-in.co.uk 01722 441357 [email protected]
Care Services in West Sussex 73 Day Care
DAY CARE SERVICES
Adur Community Clubs Bill House (The) ( 01903 792050 www.ageuk.westsussex.org.uk ( 01243 602567 Room 4, 1st Floor, Glebelands, 98 Grafton Road, Selsey, Chichester PO20 0JA Middle Road, Shoreham-By-Sea BN43 6GA Contact: The Manager Contact: Peter Hornsby Customer Group: Mental Health, Older People, Customer Group: Over 50’s Dementia
Age Concern Hassocks Bradbury Wellbeing Centre ( 01273 844461 www.achassocks.co.uk ( 01903 327327 www.guildcare.org Pauline Thaw Centre, Dale Avenue, Haviland House, Robin Road, Goring by Sea, Hassocks BN6 8LW Worthing BN12 6FE Contact: Jill Marsh Contact: Nicki Freeman Customer Group: Older People (55+) Customer Group: People living with Dementia
Age UK East Grinstead & District Burleys Wood (Willow) ( 01342 327046 www.ageuk.org.uk/eastgrinstead ( 01293 554660 www.shaw.co.uk Swan Mead Activity Centre, Queens Road, Brunswick Close, Furnace Green, Crawley RH10 6JE East Grinstead RH19 1BE Contact: Suwannarut Nowakowski Contact: Barry Gilbert Customer Group: Older People, Dementia Customer Group: Older People (50+) Burnside Age UK West Sussex ( 01444 232786 www.westsussex.gov.uk Littlehampton Services off Victoria Road, Burgess Hill RH15 9LH ( 01903 792050 www.ageukwestsussex.org.uk Contact: Laura Edwards The Laurels, Sheepfold Avenue, Station Road, Customer Group: Learning Disabilities Rustington BN16 3SQ Contact: Peter Hornsby Cherry Tree Centre Customer Group: Older People (50+) ( 01444 236497 www.ageuk.org.uk/westsussex Fairfield Road, Burgess Hill RH15 8QB Aldingbourne Country Centre Contact: Cheryl Denford ( 01243 542075 www.aldingbournetrust.co.uk Customer Group: Older People Blackmill Lane, Norton, Chichester PO18 0JP Contact: Simon Hutchins Chestnuts Customer Group: Learning Disabilities and Autism ( 01243 841708 www.westsussex.gov.uk London Road, Bognor Regis PO21 1DE Alzheimers Society Contact: Katie Chadwick Worthing Centre Club Customer Group: Specialist Day Services ( 01903 262666 www.alzheimers.org.uk West Sussex Coastal, 27 Stone Lane, Coastal Enterprises Worthing BN13 2BA ( 01903 239460 Contact: Kim Hall www.westsussex.gov.uk/coastalenterprises Customer Group: Younger People, Dementia Brougham Road, Worthing BN11 2NU Contact: Martin Fletcher Apuldram Centre Customer Group: Learning Disabilities ( 01243 783370 www.apuldram.org Common Farm, Appledram Lane South, Coastal West Sussex MIND Chichester PO20 7PE ( 01903 277000 www.coastalwestsussexmind.org Contact: Rachel Aslet-Clark The Gateway, 8-10 Durrington Lane, Customer Group: Learning Disabilities Worthing BN13 2QG Contact: Kerrin Page Ashton House Day Care Service Customer Group: Mental Health ( 01444 459586 www.ashtonhousehaywardsheath.co.uk Corner House Resource Centre (The) Bolnore Road, Haywards Heath RH16 4BX ( 01273 871575 www.corner-house.org.uk Contact: Mala Macintyre 45 Southwick Street, Southwick BN42 4TH Customer Group: Older People Contact: Jackie Davey Customer Group: Mental Health
74 Care Services in West Sussex Day Care
Services we provide ""Support at home, in the community, Providing support for adults socialising, holidays and with everyday living with disabilities Promoting independence | Flexible hours | Support to suit you ""We support adults with learning disabilities and/or autism, aged 16 years plus ""Respite care for families Who we are ""Support Workers Direct is part of The Aldingbourne Trust ""Support Workers Direct develops personalised support packages for people with disabilities in the Bognor Regis, Chichester, Littlehampton, Worthing and Portsmouth areas ""Our support staff are trained and DBS checked ""We carry out a fully comprehensive recruitment process ""Talk to us about our competitive rates
To find out more about how we can support you, contact our team today: Telephone: 01243 863730 Email: [email protected] www.aldingbournetrust.org York Chambers, 6 York Road, Bognor Regis, PO21 1LT
Care Services in West Sussex 75 Day Care
Crawley Centre Forest View ( 01293 544144 www.ageuk.org.uk/westsussex ( 01444 245749 www.shaw.co.uk 1 Town Barn Road, West Green, Crawley RH11 7XG South Way, Burgess Hill RH15 9SU Contact: Christine Saunders Contact: Jayne Harper Customer Group: Over 50’s Customer Group: Older People, Dementia
Crossroads Care South Central Glebelands ( 01903 790270 www.crossroads-sc.org ( 01273 268920 www.westsussex.gov.uk Tele Cottage, Horsemere Green Lane, Middle Road, Shoreham-By-Sea BN43 6GA Climping, Littlehampton BN17 5QZ Contact: Vikki Hawkins Contact: Lisa French Customer Group: Specialist Day Services Customer Group: Respite Care for Carers GOLD (Growing Old with Day Break – Dementia Service Learning Disabilities) (Littlehampton, Haywards Heath, ( 01903 327327 www.guildcare.org Crawley, Burgess Hill & Bognor Regis) Guild Care Centre, Methold House, ( 07904 977251 www.ageuk.org.uk/westsussex North Street, Worthing BN11 1DU Head Office, Suite 2, Anchor Springs, Contact: Nicki Freeman Littlehampton BN17 6BP Customer Group: Learning Disabilities for Contact: Charlie Raynor Older People Customer Group: Dementia Haywards Heath Centre Daybreak Club ( 01444 450248 www.ageuk.org.uk/westsussex ( 01444 412367 www.ageukwestsussex.org.uk Hurst Place, Kleinwort Close, The Yews, 55 Boltro Road, Haywards Heath RH16 1BJ Haywards Heath RH16 4XG Contact: Charlie Raynor Contact: Rowen Hillier Customer Group: Physical/Sensory Impairment Customer Group: Over 50’s
Deerswood Lodge (Cherries) Henfield Haven ( 01293 561704 www.shaw.co.uk ( 01273 494747 Ifield Green, Ifield, Crawley RH11 0LZ www.impact-initiatives.org.uk/henfield-haven Contact: Theresa Randall Hewitts, Henfield BN5 9DT Customer Group: Older People, Dementia Contact: Lorette Mackie Customer Group: Specialist Day Services Dementia Day Breaks ( 01903 327327 www.guildcare.org Homelands Rest Home Linfield House, Wykeham Road, Worthing BN11 4JD ( 01243 828122 www.homelandsresthome.co.uk Contact: Lillian Birchall 21-23 Richmond Avenue, Bognor Regis PO21 2YE Customer Group: Dementia Contact: Alison Ayres Customer Group: Older People, Dementia Fairlight ( 01903 772444 www.fairlight.nursinghome.co.uk Horsham and Storrington Clubs Manor Road Entrance, Rustington BN16 3QT for People with Dementia Contact: Tracey Parker ( 01403 260560 www.ageuk.org.uk/horshamdistrict Customer Group: Older People, Dementia Lavinia House, Duke Square, Horsham RH12 1GZ Contact: The Manager Ferring Country Centre Customer Group: Older People with early stages ( 01903 245078 www.ferringcountrycentre.org of Dementia Rife Way, Ferring, Worthing BN12 5JZ Contact: Simon Livesley Hoyland House Customer Group: Learning Disabilities ( 01293 594341 www.ifieldparkcarehome.co.uk & Multipurpose Rusper Road, Ifield, Crawley RH11 0JE Contact: Tracy Phillips Fitzalan Howard Centre Customer Group: Older People ( 01903 327327 www.guildcare.org Pavilion Road, Worthing BN14 7EF Judith Adams Contact: Danielle Abbiss ( 01243 536433 www.westsussex.gov.uk Customer Group: Adults with Learning Disabilities 58a, St Pancras, Chichester PO19 4LS Contact: Katie Chadwick Customer Group: Specialist Day Services
76 Care Services in West Sussex Day Care
We off er a range of services supporting people aged from 5 to 105.