PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN . THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

Kudumbashree - Kerala State Poverty Eradication Mission

Beneficiary Led Individual House Construction (BLC)

Project : Municipality Project Code: 7C32627288001609, 7C32627288005113 & 7C32627288005233 PMAY -BLC Project District

TPQMA CONSULTANT

SGS Private Ltd. Plot No. 28 B/1 (SP) & 28 B/2 (SP) Second Main Road, Ambattur Industrial Estate Ambattur, Chennai – 600058. Tamilnadu, India.

TPQMA REPORT NO: IND/CHN/PMAY/PANOOR/01 Job file No: IN/CHN/IND/201800288 Page 1 of 16 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

TPQMA REPORT – PREFACE

This report is established in line with the scope of work provided to us for carrying out the TPQMA

works for BLC Projects under PMAY (Pradhan Mantri Awas Yojana ) Housing for All (Urban) at Kerala &

submitted here based on our team’s physical visit (0-15% of progress- At the beginning of Construction)

made on 20.02.2019 along with technical and other personnel of Panoor Municipality. This report covers

the summary of detailed field inspection undertaken during the construction stage with respect to

project progress, quality, cost variations, documentation, financial progress, fund utilization, time over runs,

statutory requirements, status of beneficiaries, health, safety measures & also study / review of the

documents collected from Panoor Municipality, .

The systematically selected sample houses quality & progress are monitored during the inspection &

this report is prepared based on those observations & remaining details as provided by Panoor

Municipality. Also, this report covers our suggestion /remedial measures to improve the physical progress,

cost & Quality of the project.

TPQMA REPORT NO: IND/CHN/PMAY/PANOOR/01 Job file No: IN/CHN/IND/201800288 Page 2 of 16 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

CONTENTS

SL.NO DETAILS PAGE NO

A Particulars of Project 4 - 5

B Quality Assurance in the project 5 - 8

C Progress – Housing Components 8 - 9

D Civic Infrastructure 10

E Social Infrastructure 10

F Financial Progress & Fund Utilization 10

G Cost Variation and Time overruns 11

H Remedial Measures to Improve Progress and Quality 11

I Court Cases and Litigations 11

J Others 12

K TPQMA overview and observations of the project 12-14

L Photographs 14-16

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PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

Third Party Quality Monitoring Report of BLC Projects under PMAY

Name of the ULB Panoor Municipality

Name of TPQM Agency SGS India Private Limited

Date of Visit 20.02.2019

Current Visit No. 01

Date of Previous Visit Nil

A. PARTICULARS OF PROJECT

1 Name of the state: Kerala

2 Name of City Panoor

3 Name of Project: BLC Projects under PMAY

4 Project Code 7C32627288001609, 7C32627288005113 & 7C32627288005233

5 Implementing Agency/ULB ULB, Panoor Municipality

6 Location of the Project (Slum name, Ward etc. as Ward No 1 to 40 of Panoor Municipality applicable )

7 Type of Project : (i) BLC (New Construction) (ii) (i) BLC (New Construction) BLC (Enhancement):

8 No: of EWS Houses in the Project: 423 Units

9 Date of Approval by SLSMC: DPR 1 – 21.03.2017

DPR 2 – 27.09.2017

DPR 3 – 30.10.2017

10 Approved Project Cost (Rs.in Lakhs): Central State ULB Benefic Total Share Share Share iary Share

634.5 211.5 215.7 210.3 1269.0*

TPQMA REPORT NO: IND/CHN/PMAY/PANOOR/01 Job file No: IN/CHN/IND/201800288 Page 4 of 16 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

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11 Date of Sanction of 1st installment of Central 28.08.2017 Assistance by CSMC:

12 Duration of the project: 2017 – 2022

Scheduled Actual

13 Date of Commencement: NA 21.03.2017

14 Date of Completion: Scheduled Actual (Expected)

31.03.2022 31.03.2022

15 Inspection undertaken by (Name with Contact Mr.T.S.Satheeshkumar Detail): Mr.Aneesh Sasidharan

16 Name of the state representative present during Mr. Giby Peter (SDS) visit

17 Name of ULB representative present during visit Nil

18 Name of Community representative present during Nil visit

19 Whether list of Beneficiaries finalized? 289 beneficiaries finalized and balance 134 DUs proposed for curtailment

20 If finalized, whether uploaded in PMAY MIS? Completely uploaded

21 State any deviation from sanctioned DPR in terms 134 DU’s proposed for Curtailment of number of houses or size or location or layout

22 Any Other comment Beneficiaries wrongly Identified and the same was curtailed in document scrutiny

B. Quality Assurance in the Project

1 Whether ULB/ State have organized workshop/ Yes, before commencing ward wise training training programs to educate the beneficiaries programs conducted about quality, construction methods, adherence to disaster resistant technologies etc.?

2 Whether testing facilities to check quality of No material is available?

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3 Whether regular tests of materials and No; Insist ULB to conduct material tests on construction products tests of materials are being random basis to ensure the quality of done from accredited labs also? construction

4 (i) Whether the structural Designs are No approved / Proof checked by competent Authority

(ii) Name of the approving authority for Nil; Insist ULB Engineering team to ensure structural design. stage audits to ensure the structural requirements.

(iii) Whether the statuary certificate for disaster NA ; Individual houses only constructed resistance design and compliance of codal provision is endorsed by the structural designer on the structural drawings fit for execution, Specially in case of multistoried construction.

(iv) The work is being executed as per the Individual construction plan/drawings approved drawings fit for execution. available

5 Whether Cement is free from lumps and is NA: Individual houses only & stacking not stacked properly to prevent contact with observed moisture?

6 Whether soil investigations of the site proper have No; Cluster wise soil investigation maybe been done before the structural design and soil ensure from ULB/implementing agency parameters have been accounted for in the structural design/ drawings? If yes, attach copy of soil investigation report.

7 Whether centering/shuttering is checked for No; Stage wise Concrete Pour card/Checklist staging & propping, line & level, dimensions, to be maintained by ULB/Implementing cleaning etc. and its quality approved before each Agency stage and record maintained.

8 Whether concrete mix is nominal or design mix? BLC Units using Nominal Mix & Required (Nominal mix not permitted for quality concrete). Design mix to be insist by ULB

9 What is the Mode of Concrete mixing (batch mix/ Manual Mixing observed & ULB may suggest manual)? In case of manual mixing, whether for Ready Mix Concrete mixing is by weight or by volume of ingredients?(Volumetric mixing not permitted)

10 Whether Mixer/Vibrator as specified is available at Mixer/Vibrator using for slab only as per site with adequate means to run them during availability concreting?

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11 Whether Surface of reinforcement is clean and During Inspection not observed in any of free from rust? available stages of DUs.

12 Whether potable water is used for construction? Mostly used available water but Source of water & quality to be ensured by ULB

13 Whether proper water / cement ratio has been During Inspection not observed in any of ensured? available stages of DUs.

14 Whether the concrete being cured adequately as Adequate curing to be ensured by per requirements? implementing team by periodical visit

15 Whether bricks are well burnt, of rectangular Most of the beneficiaries using red laterite shape, with sharp edges, free from cracks and of stone for foundation and wall construction correct size? which do not have proper shape and seems poor in quality.

16 Whether

i) Execution of Depth & width of Foundation is as per drawing/ adequate & bottom levelled Insist ULB Engineering team to ensure stage ii) Plinth height is as per drawing/adequate audits to ensure the structural requirements.

iii) Horizontal bands (as applicable) have been provided

17 Whether quality has been checked by TPQMA/ Visual Checking done by TPQMA State agency? If yes, details thereof?

18 Quality of work and workmanship, Comments on

i. RCC work (concrete, Reinforcement detailing, Individual housing concreting visually verified cover to reinforcement). Whether Columns are in and found ok plumb (check for verticality).

ii. Masonry (Joint details, verticality). Check Visually verified and found ok adequate RCC bands are provided.

iii. Shuttering (Type of material-pucca/katcha, Wooden shuttering found and quality up to support spacing ) mark only

iv. Bar bending and stirrups bending, placement During Inspection not observed in any of and cover to reinforcement bars. available stages of DUs.

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v. Plastering Plastering incompletion found some places and insist Beneficiaries/ULB to complete the same

vi. Doors and windows Some of the beneficiaries DU’s observed Plywood doors & Window shuttering also not available

vii. Seepage, if any Nil

viii. Cracks, if any Nil

ix. Honey combing, if any Observed honey combing near Staircases, beams, footing beam and lintel area and the same was highlighted to concern beneficiaries and ULB for rectification.

x. Any other Nil

19 Whether floor slope (especially) in bath, WC, Yes kitchen, terrace and balcony etc. are proper?

20 Whether provision has been made for Service Yes lines (Electrical, Water Supply, Sanitation etc.)

21 Whether adequate plinth height (above the Yes general ground level) is provided to the ground floor of the building to avoid possibility of rainwater and reptiles in the building.

22 Whether remedial measures are undertaken by No; Some of the beneficiaries not completed IA/ ULB to stop Dampness & Leakages if any? plastering completely due to this chance are there for dampness and Leakages

23 Whether disaster resistant features have been No; Individual housing construction only incorporated?

24 Any other comments Nil

25 Report on Overall assessment of quality Good

C. PROGRESS – HOUSING COMPONENTS

1 Numbers of Houses sanctioned in the project 423 (289 beneficiaries finalized and balance 134 DUs proposed for curtailment)

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2 Numbers of houses Completed 28

3 Numbers of houses in Progress 250

4 Stages of Progress:

i. Foundation/ Plinth level (Nos.) 46

ii. Lintel level (Nos.) 91

iii. Roof level (Nos.) 113

iv. Total units completed (Nos.) 28* (Some beneficiaries plastering, toilet & electrical works pending)

5 Numbers of houses not started 11

6 Reason for non-starter of houses, if any Nomination/Documentation under process

7 Numbers of houses occupied by the 28 Beneficiaries

8 Reasons for Non-occupation of houses (If any)- NA specific reasons to be given

9 Size of Unit (Carpet Area) Sanctioned As per Implementation

30 - 60 square meter carpet area

10 Overall physical progress of Housing (in %) 58.71%

11 Whether the progress of houses has been Yes ensured through geo-tagged photographs at various construction level?

12 Whether DBT of fund to individual beneficiary is Yes ensured in the project?

13 Whether the building plan(s) conform to NBC Yes norms?

14 Whether authenticated building plans and No revisions if any, are available?

15 Deviation, if any Some of the beneficiaries are deviating approved plan

16 Any other comment Nil

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D.CIVIC INFRASTRUCTURE

1 Whether provision of Civic infrastructure Individual housing construction and ULB components (i.e. water supply, Sewerage, should ensure necessary civic infrastructure Drainage, Roads, SWM etc.) has been ensured? for beneficiaries

2 Whether the Existing/proposed infrastructure Integrated with city level infrastructure components are independent and/or integrated with city level infrastructure?

3 Any other comments Nil

E. SOCIAL INFRASTRUCTURE

1 Whether provision of Social Amenities (i.e. No School, Anganwadi, Health Centre, Community Centre, Livelihood Centre etc.) has been ensured?

2 Any other comments Since Beneficiaries were selected entire 40 ward (scattered areas) ULB facing difficult for ensuring social infrastructure.

F. FINANCIAL PROGRESS & FUND UTILIZATION (Rs. In Lakhs)

1 Sanctioned fund for entire project. 1269.00*(Rs. 3 lakhs difference showing in DPR-2 total amount, actual total is Rs. 1272)

2 Amount of funds received up to date 487.52

3 Up-to date Expenditure 487.52

4 Amount of funds Utilized (out of received) 487.52

5 Amount of Expenditure by ULB 242.22

6 Amount of Expenditure by Beneficiaries 22.90

7 Balance funds Expected /due from stakeholders 623.60

TPQMA REPORT NO: IND/CHN/PMAY/PANOOR/01 Job file No: IN/CHN/IND/201800288 Page 10 of 16 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18

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G. COST VARIATION AND TIME-OVERRUNS

Cost Variation:

1 Whether there is cost variation? If yes, what are Nil the reasons?

Time Overruns:

1 Whether there is time overrun? If yes, what are Nil the reasons?

H. REMEDIAL MEASURES TO IMPROVE PROGRESS AND QUALITY

Undertaken by Implementation agency to improve the:

1 Physical Progress Support beneficiaries by providing skilled worker

2 Financial Progress Timely progress reporting by Social development specialist team on ULB level

3 Quality management Routine visits by ULB Engineering team & Daily visits by Social development specialist team (SDS)

4 Comments and suggestions of TPQMA on above Timely help by SDS to beneficiary in quality management & Workmanship can improve the progress & quality of work

I. COURT CASES AND LITIGATIONS

1 (To be specified) Nil

J. OTHERS

1 Any innovative/ cost effective/ green technology Integrated DU's can be cost effective & Rain has been used water harvesting to be implement for every DU/BLC unit

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2 Feedback of beneficiaries regarding provision of Satisfied with PMAY projects expecting Physical & Social infrastructure: timely funding to complete their units

3 Reasons for delay in completion of housing and Lack of support to beneficiaries of skilled Infrastructure, if any: workmanship, timely construction guidance

4 Any specific observation by the beneficiary To be expedite reporting process by SDS

5 Overall observation on the project (with adequate Photographs attached with report with photographs covering project to a large extent available beneficiaries at the time of visit including quality issues as applicable)

i. Critical observations No

ii. Action suggested by TPQMA to SLNA Regular monitoring of site by SDS, Support and IA to beneficiaries in quality & workmanship, funding

6 Action taken report on previous report: 1st Visit

i. Observations of TPQMA Nil

ii. Action suggested by TPQMA Nil

iii. Action taken by Beneficiaries/ IA Nil (Implementation Agency)

vi. Whether TPQMA is satisfied with the action Nil taken

7 TPQMA’s Overview of the Project (in 400-500 words) in a separate sheet

1) Out of 423 sanctioned dwelling units 289 beneficiaries finalized and balance 134 DUs proposed for curtailment 2) Soil investigation not done and Soil parameter, foundation depth decided on visual inspection of excavated pits of foundations. 3) Structural drawing not available; layout plan and elevation drawings only available in beneficiaries file 4) Testing facility not available or adopted because of BLC project. But at least random sample tests can be done by ULB for major material ingredients like Cement & Steel by local stockiest/supplier from which beneficiaries procured the material.

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5) Each stages to be verified by ULB engineering team as well as before final payment release ULB engineering team should ensure the 100% completion of houses including Toilet, Kitchen, electrical, plumbing and sanitary works completion. 6) Most of the beneficiaries are not completed outer plastering completely and it may lead to dampness / leakages of the building 7) ULB can engage a Technical expert 100% for this project so as to enhance the quality of work 8) Observed asbestos/metal sheet roofing for head room and stair cover area it can be replace with RCC roofing. 9) Due to next level payment pending some beneficiaries are kept their progress under hold. 10) Observed that there is no plinth beam throughout foundation for most of the houses. 11) Most of the beneficiaries using red laterite stone for foundation and wall construction which do not have proper shape and seems poor in quality. 12) Mrs. Kamala PK Ward. 25 had used polyethen sheet for covering staircase area. 13) Mr. Dhinachandran Ward. 25. Observed that there is no new toilet in the house, beneficiary attached old toilet with new one. ULB should ensure the complete construction is new. Beneficiary had used low quality red laterites stone for constucting the walls. 14) Mr. MK Ravi Ward. 25. Observed that there is no toilet in the house. ULB should ensure the provision for toilet inside the house before giving occupancy certificate and final payment. 15) Mrs. Ajitha Ward.25. Observed that there is house area more than the approved area limit insisted by ULB. Beneficiary had used red laterites stone for the foundation construction, but the soil stability of the location is not suitable for the aforesaid type foundation. ULB should ensure quality of construction. 16) Mr. Sajeev Kumar TP Ward. 25. During our inspection no provision for kitchen inside the house, ULB should ensure the provision for kitchen before giving occupancy certificate and final payment. Observed that poor quality in lintel RCC work, honey combing found and reinforcement steel are exposed in various locations in lintel. 17) Mr. Mammad Ward. 25 had used polyethen sheet for covering staircase area. 18) Mr. Sudheesh Ward. 25 and Mr. Pvithran PK Ward.25. Observed that low quality red laterite stone for the confirmation. 19) Mr. Prakasan Ward. 28, Mr. Sasi Ward. 14 and Mrs. Rema Ward.14 had used tiles for covering staircase area.

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PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

20) Mrs. Shahida Ward. 14. Found rusted reinforcement steel stored near house, it may use for balance construction. 21) Mrs. Kamalakshi Ward. 10 has received occupancy certificate without completed plastering work and electrical work.

L.FEW PHOTOGRAPHS:

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PRADHAN MANTRI AWAS YOJANA – HOUSING FOR ALL (URBAN) IN KERALA. THIRD PARTY QUALITY MONITORING REPORT VISIT NO : 01

Signature and Designation

T.S.Satheeshkumar

Team Leader

SGS India Private Limited, BNT Connections Building, Opposite to State Bank of India, 28 B/1 (SP), 28 B/2 (SP), Second Main Road, Ambattur Industrial Estate Chennai, 600058 India

TPQMA REPORT NO: IND/CHN/PMAY/PANOOR/01 Job file No: IN/CHN/IND/201800288 Page 16 of 16 Disclaimer: This report is established in line with our service proposal/tender submission on 12.01.18 and your subsequent WO/LOI/Contract No: 12363/N/17/KSHO dated 28.09.18