Opening Doors, Changing Lives 2018 ANNUAL REPORT PENINSULA FAMILY SERVICE | 1 MISSION VISION VALUES Peninsula Family Service We envision a community where Integrity strengthens the community by opportunity, financial stability, and Respect providing children, families, and wellness are secured for all. Compassion older adults the support and tools Diversity to realize their full potential and Teamwork lead healthy, stable lives. Adaptability 2 | PENINSULA FAMILY SERVICE TABLE of CONTENTS 5 12 15 19 A Message from our Leaders Lifetime Achievement Award Winners Financials Donor Listing The Sobrato Challenge is Back! 6 13 23 Early Learning Community Partners of the Year 16 Board of Directors Upcoming Events 8 14 Strategic Plan Financial Empowerment Engagement Survey 18 Planning for a Lasting Legacy 10 In Memoriam Older Adult Services Oakland San Francisco Peninsula Family Service Locations Daly City Opening doors and changing the lives of our neighbors across the Peninsula. Fremont Redwood City Half Moon Bay Sunnyvale San Jose EARLY FINANCIAL OLDER PENINSULA LEARNING EMPOWERMENT ADULTS FAMILY SERVICE Hollister HEADQUARTERS Santa Cruz PENINSULA FAMILY SERVICE | 3 Capitola OPENING DOORS, CHANGING LIVES Welcome to our 2018 Annual who only found closed doors, are Report. Every edition is very special now on the path to stability and because of what it represents — a success. And thanks to you, they sample of the opportunities your are now able to dream, set goals support and partnership provide for themselves, and work hard to to the most vulnerable members attain them. You gave them back of our community. their dignity and their pride. You gave them hope. In these pages you will find inspiring stories. True examples The time you have invested of the transformation that occurs by volunteering, the generous when determination and hard work contributions you provide, and the meet opportunity. We invite you to deep commitment to our mission read on and learn our stories. Each you have shown by championing one is a door to new potential that Peninsula Family Service are what you helped unlock. Some names and make these stories possible. faces may look familiar, some may Ruth Wisnom, 2017 Lifetime Achievement Award Winner not. But they all have one thing in common — thanks to you, they now Together, We Are have hope for a better tomorrow. Opening Doors, So many of our neighbors who Changing Lives. once felt there was nowhere to turn, that they had no options, and 4 | PENINSULA FAMILY SERVICE OPENING DOORS, CHANGING LIVES A MESSAGE FROM OUR LEADERS In September of 2017, Peninsula Family Service is known and respected on the Peninsula and embarked on a journey of reflection and beyond. An organization that community discovery to map the course our organization and tech leaders recommend, engage with, will follow over the next four years. and support. An advocate that galvanizes the public about issues that affect us all We gained valuable insights through engaging and informs policy makers about the needs discussions, key stakeholder meetings, of our neighbors. participant groups, and staff and donor surveys. With the assistance of subject matter Together, we will navigate the uncertainties experts, we transformed this knowledge into and become even stronger to succeed in our actionable goals and key performance indicators shared mission to provide children, families, (KPIs) to track our progress on this journey. and older adults the tools and support to realize their full potential and lead healthy, The Peninsula Family Service Strategic Plan stable lives. FY 18-22 was made possible through the hard work and collaboration of program participants, Let’s continue opening doors, changing lives. Heather Cleary staff members, donors, volunteers, and our leadership groups. From deep in our hearts, Heather Cleary Alvin L. Royse we thank you. We are grateful for your valuable Chief Executive Officer Board Chair feedback and your participation in this exercise of introspection and growth. Looking deeply at who we are as an organization and reflecting on our values, Reflecting on our especially those of adaptability, teamwork, and diversity, have helped us gain a clearer values helped us gain perspective of how we can continue to make a clearer perspective a difference in the lives of our neighbors and become a catalyst of change at the highest of how we can become possible levels. a catalyst of change. This is the vision we share — A Peninsula Family Service that adapts and grows, that Alvin L. Royse PENINSULA FAMILY SERVICE | 5 80 families who are homeless served at our Haven Child Development Center EARLY LEARNING Our full-day, year-round Early Learning program Based on a family-success approach, we help families Early Learning while also giving Peninsula Family offers the most vulnerable children of our community access the services they need so their children can thrive. Service the opportunity to elevate the quality of service the tools and support they need to realize their full From family engagement activities that can be done at provided to our community. The program includes potential. This program is focused on children ages home to a STEM-focused curriculum, we include a vast tuition reimbursement, academic support, financial aid birth to five years old. Additionally, we have one array of services in our program, such as: behavioral counseling, and a scholarship to pursue or complete an after-school/summer program in South San Francisco, health screenings, medical and dental check-ups, and Early Learning–related Bachelor’s Degree. serving children up to 13 years of age. nutritious meals so children at Peninsula Family Service can achieve their developmental milestones We are very thankful to the Mark and Liz We are present from Daly City to Menlo Park, covering and be ready for kindergarten. Vorsatz Fund and an Anonymous Family the Peninsula with nine child development centers. We Foundation for their support which launched have sites that specialize in teen parents and families This year, we are proud to announce that we completed the Teacher Lift program, and invite you to who are homeless. year one of the Teacher Lift program, an initiative read the following inspiring story about one of that allows our teachers to further their education in our first Teacher Lift participants. 6 | PENINSULA FAMILY SERVICE A NEW RECIPE FOR LIFE { LIBERTY’S STORY } LIBERTY JOINED PENINSULA FAMILY SERVICE IN “We need to remember that the children we serve don’t 2016 as a substitute teacher. A pastry chef by trade, she always get the care and love they need at home. Our switched careers in search of a better balance between families have been through a lot, and their children work and home life. At our organization, Liberty feels bear the weight of that stress. Providing a safe and she has found just the right place. “When I first joined, loving space for them is very important for me.” Every With the Teacher Lift I was surprised at how many people cared about me as day, Liberty provides these children with a place where an individual, not just as an employee. My work here is they can learn, dream, feel safe, and have the same program, Peninsula so full of heart. There is passion in every teacher that I opportunities as other babies. Family Service is thinking work with. We are part of one big family that supports and cares for each other, and we make a difference Liberty is grateful for those making education strategically about what every single day.” affordable for our teachers. “Navigating financial aid, transcript requirements, and juggling work is best for the children Liberty aims to be that teacher we all remember responsibilities can be daunting. At Peninsula Family and for the community growing up. Thanks to the support of generous Service we get support with all that. Your investment donors like you, Liberty will continue her professional in our education is really an investment in the future of in the long term. Better development. She will pursue a Bachelor’s Degree our community, and I deeply thank you.” in Child Development through a new program that teachers and quality provides our teachers financial support, academic coaching, and work flexibility: the Peninsula Family Early Learning are the Service Teacher Lift program. “I start school in the key to our success as fall at San Francisco State University. Being a working student is difficult but Peninsula Family Service is a community. giving me the tools and flexibility I need to pursue my dream and succeed.” Liberty currently specializes in working with infants. As she does so, she always goes back to a quote someone shared with her, “I put a lawyer to sleep Our Early Learning program wishes to thank today. I fed a police officer. I read to a nurse. I dressed the Foothill Auxiliary to Peninsula Family a firefighter. I fixed the hair of a doctor.” And she is right. While we might think of them as just babies, they Service, Palo Alto Weekly Holiday Fund, and have their whole lives ahead of them. Liberty helps Sunlight Giving for their support in fiscal build that future. Liberty helps build the future of our children year 17-18. PENINSULA FAMILY SERVICE | 7 78% of DriveForward participants reduced their need for government assistance FINANCIAL EMPOWERMENT In fiscal year 17-18, our Financial Empowerment Our DriveForward vehicle loan program continues Our various Second Careers employment programs program provided financial education workshops to help families reduce their daily commute to spend served over 1,200 mature workers last fiscal year. for 400 individuals and families. These workshops more quality time together, access better employment One-on-one discussions and group workshops on make it easy for people to learn how to improve their and educational opportunities, and increase their topics such as career coaching, resume development, credit scores, budget and save for future goals.