2019 Annual Report

We are the new generations of entrepreneurs 2019 Annual Report

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www.nge.fr We are the new generations of entrepreneurs By working together to build engineered structures that are changing the world and which we can be proud of, we are...

02 09 Decisively different

10 19 Sincerely committed

20 27 Passionate about people

28 43 Seriously adventurous

44 57 Entrepreneurial 365 days a year

58 69 Financially sound

Decisively different Imprim’Vert – April 2020 Imprimerie Lacroix - All rights reserved NGE media library Drone images - Sanef Patrick Urvoy Grégory Piper François Moura Jean-Philippe Moulet Jonathan Mari/Agence Andia Philippe Houzé Alain Grelet Julien Courtillat/AGILIS Cintas Régis Design and production Anne Wlazlik Delphine Dublé, Coordination Anne Wlazlik Antoine Blachez, Editorial content Department NGE Communication Manager Publication Marc Chesneau Bruneau Cyril Stéphane Bouquet Najim Barika credits Photo

We believe in the strength of the team, we thrive with and for our customers, we move forward continuously and push back our own boundaries, we look to the future with confidence and optimism, we apply our expertise with passion and never compromise on standards, we focus our energies for the benefit of all new generations, and we build structures that make the world a better place. 02 2019 Annual Report 03

NGE is an Luxembourg independent French civil engineering UK France company involved 10,277 in the construction employees of major infrastructure projects, urban development programmes and local development schemes. Macedonia In France, thirteen multi-expertise regions provide a local Morocco Qatar presence for public- and private-sector Saudi Arabia contracting authorities, Mexico Egypt Dominican Republic and are structured into six operations Senegal departments and more than 100 regional Panama locations.

Côte d’Ivoire A major projects and international division Ecuador enables expertise to be pooled to create major engineered structures around the world, forge NGE Cameroon links to share resources and have the ability to rely on domestic around the world La Réunion and international bases to leverage growth outside France. Uruguay National Specialist Subsidiaries (NSSs), NGE ENTITY WORKFORCES which have the ability (December 2019) to mobilise their expertise throughout France and work in close synergy OUR with other Group teams 1 101 500+ 7 to 100 to 500 in the Regions and CORE BUSINESSES Major Projects divisions.

Urban Infrastructures Pipelines & Other Civil Engineering Road Building Geotechnical Solutions Rail Contracting Building Construction NGE CONCESSIONS & Earthworks Underground Networks NGE GC / Générale & Road Equipment NGE Fondations / ROCS / TSO / TSO Caténaires / Cardinal Edifice / This division focuses on Guintoli / Barazer / Berengier EHTP / NGE Infranet / Routière / NGE Contracting Siorat / ABTP Biard / Générale Routière / Egenie / Frasca / FVF / Mire / Le Chêne Constructions providing project funding Dépollution / Broutin TP / Lacis / Nicolo / Rehacana / GMS Enrobés / LSO / NGE Contracting Offroy / Olichon / Sages Rail / Menuiserie Cardinal / for every part of the Group, Cazal / Marmin TP / Muller TP / SLD TP / SOC / LPF TP / SDBE / SGL / SLE / Sifel / TCP Rail / TSO-NGE Lagarrigue and also looks after Serfotex / TP Lyaudet / Générale Routière / Agilis / Carrières / Générale MEXICO / TSO Signalisation property development. TPRN / Générale Routière / NGE Contracting Routière / NGE Contracting NGE Contracting 04 2019 Annual Report 05

2019 in numbers Annual revenue €103m investment in plant & machinery with the strongest 7,818 employee shareholders growth concentrated in international, bn civil engineering €2,497 and earthworks 80% of equity capital is held by employees & senior executives +23% on 2018

Sustained recruitment, creating a larger workforce that reflects the Group’s expansion Multi-expertise 12,402 regions employees 11,039 in 2018 €1,011m Order book €7.6 m Major Worksites devoted to innovation, €417m 41% of which €4,172bn is earmarked x 2.8 in 4 years for environmental National projects Specialist Subsidiaries Occupational accident m frequency rate €809 International 16.41 €260m a 25% reduction in 4 years Safety & Accident Accident & Safety Prevention 06 2019 Annual Report 07

Could you share your thoughts on 2019? Adapting Antoine Metzger > It was an intense and exceptional “The evolutionary year in terms of business volume. The Group our shareholder change in our generated revenue of around €2.5 billion governance is - that’s a year-on-year base increase of more than designed to make 23% - solely as a result to ensure continued growth of our organic growth. us even more Our Regions had a good year united, even more in the run-up to the elections, Following the planned withdrawal and the margins of Bpifrance, NGE is rebuilding its shareholder in touch with for investment regained base by focusing on the essentials: by local authorities. our customers Our major projects in France its values and entrepreneurial culture. and internationally, not least and to create even the Grand Paris Express “It’s the composition infrastructure project, more synergies the ongoing optical fibre Surely it’s the wish of every entrepreneur to be master of our shareholder base rollout and our major of their own destiny? Our NGE - New Generations between our core that’s the primary structural engineering of Entrepreneurs - Group is well named, because businesses”. projects in Uruguay and guarantee of this it’s an infinitely adaptable name that perfectly encapsulates Cameroon also contributed the independence and freedom of action that allow us Antoine Metzger, to this performance. Chairman of NGE independence. We are to continually push our boundaries without compromising 2019 saw some impressive a family of entrepreneurs, the family spirit we all cherish. This family of entrepreneurs successes in project funding gets bigger every year, but never loses its soul. as well. All our businesses free to act and united It’s the composition of our shareholder base that’s prospered during the year to one degree or another. the primary guarantee of this independence. This collective by strong values”. It’s something we can be remains free to act and united by strong values. Joël Rousseau, truly proud of. Chairman of the Strategy Board A new chapter is now beginning Where is the growth Our shareholder base is changing following of NGE coming from? the exit of Bpifrance, which first invested An A. M. > Our growth has in us in 2011 to support our merger with TSO. been delivered by three The departure of this investor is a natural progression. cornerstones of our business: But one that raises the question about who will buy our multi-expertise model, its shares? The answer is our employee shareholders, exceptional expert skills and local who already own 15% of equity capital following presence. Our ability to work the 5th successful employee shareholding campaign together, identify the needs of 2019, and other shareholders. We are currently seeking NGE delivered of the market through a shareholder or shareholders who will share our vision, very strong organic year a strong local presence, our values and our ambition to continue our growth. growth in 2019. understand customer expectations and drive Because we have no intention of stopping! While remaining Some of this true to its culture of entrepreneurship and promotion innovation forward will be key to our growth going on the basis of merit, NGE has entered a new era. exceptional forward. We’re fortunate Our organic growth is strong and sustained, performance was enough to have won long- and in the future could be further amplified by external made possible term contracts that give us growth. NGE has earned its place in the market year by our business model, forward vision and stability on year. The Group is now a big hitter and has lost none which has clearly by virtue of the fact of its determination to be the very best. proved itself and that they are extendable. It’s also our duty to cultivate continues to deliver the very substantial the results we want. expertise we have … 08 2019 Annual Report 09

… Strategy Board (1) in all our core businesses, structures that change also been brought together and that owes a great deal the world and which we can to further extend the scope Joël Rousseau, Chairman of the Strategy Board to the energy we put into be proud of. To boost and reach of our major recruitment and training. our level of commitment projects expertise. Emmanuèle Perron, Vice-Chairman, Xavier Blain, Yves Cardinal, The award of apprenticeship even further, we have built Lastly, our Concessions Francis Chatelain, Geneviève Férone-Creuzet, Bertrand Ghez, Michel Lavédrine, training centre status a formal structure for business is now represented Antoine Metzger, Michel Pavoine, Joël Perelle, Jacques Potdevin, Gilbert Roux to our PLATE FORME our CSR policy. Providing on the Executive training college marks purpose and direction Committee alongside

an important step forward also means giving everyone three of our National structure organisational in this context. their own meaningful place Specialist Subsidiaries Executive Management Team within the company. with the intention Do you think NGE will be Our priorities are integrating of intensifying synergies able to sustain this pace a very broad spectrum between all our core of growth over time? of new people, businesses. Antoine Metzger Gilbert Roux Jean Bernadet Stéphane Pérez Laurent Amar and particularly jobseekers A. M. > With an order book Chairman Vice-Chairman Chief Executive Orso Vesperini Jean-Sébastien Leoni and women to improve How do you see the future? Officer Deputy Chief Executive of €4 billion, we have a very our gender diversity. Executive Officers Vice Presidents good level of forward A. M. > We are currently visibility. We are preparing working our way through Your governance structure is now for our future growth a completely unprecedented now changing. Why is that? (2) by acting early on new period in the wake Executive Committee opportunities, such as A. M. > The fact that we are of the coronavirus pandemic. connected cities and 5G, the New Generations The mutual support and by supporting of Entrepreneurs means and unity that are A B C D technology-focused we are constantly adapting so characteristic of NGE developments across our business. Evolving have allowed us to present our core businesses our governance structure a united front against and investing in equipment is consistent with that need the virus. Our No.1 and non- and, more importantly, for adaptation, and is also negotiable priority is the in people, because necessary for supporting our safety of our people. I am a company’s most precious strong growth going forward. in no doubt that the entire asset is its human capital. Our goal is for these changes NGE family will emerge In a jobs market of almost to make us even more united, from this ordeal stronger E F G H full employment, we were even more in touch with and more united than ever. able to recruit 4,000 people our customers and to create We will continue to explore in 2019, and launched even more interactive new markets and new a major national campaign connections between businesses with our to attract 10,000 more our core businesses. characteristic optimism talented people by 2024! In France, the majority and bold spirit of adventure. Our biggest challenge today of our repeat business Many incredible projects is to increase production comes from our Regions, await us, and I know that and boost our profitability. so we have brought them I can rely on the commitment And we’ll achieve all together within a single of everyone in the New I J K L that primarily through division. International Generations of Entrepreneurs operational excellence and and Major Projects have to deliver them successfully. working efficiently together.

Do you see growth “With an order book as an end in itself? of €4 billion, we have A. M. > Growth is sustainable only if it has meaning, a very good level delivers progress and is safe. We have the great good A Jean Bernadet -- B Gilbert Roux -- C Michel Lavédrine -- D Antoine Metzger -- E Jean-Sébastien Leoni -- F Orso Vesperini of forward visibility”. -- G Stéphane Perez -- H Laurent Amar -- I Thierry Robert -- J Thierry Bodard -- K Joël Perelle -- L Bruno Pavie fortune of being able Antoine Metzger, to work together on building Chairman of NGE (1) At 1 March 2020. (2) At 1 January 2020.

10 2019 Annual Report 11 Tirelessly protecting employees and partners

NGE is proactive Safety in addressing inspections the societal Field managers and supervisors conduct challenges proposed regular safety by its business inspections. Whether impromptu activities. Its policy Preventing risks or scheduled, and forging a culture they act as goal is to structure of accident prevention a reminder that accident prevention all its grassroots No structure can ever rise from is everyone’s priority. the ground without manpower, activities in ways expertise and the transmission that encourage of knowledge. As an employer, In 2019... the Group believes that its first 4,579 safety the concept of ‘living duty is to protect the physical inspections were together’ and lock and mental wellbeing of its people. conducted To fulfil that duty, it cultivates a culture of accident prevention 11,570 in its commitments 15-minute safety focused simultaneously on briefings were held. for the long term, organisational and human factors. because the Group Its twin goals are to improve working practices and prevent the rollout of awareness-raising will never sacrifice occupational accidents. To develop campaigns, the introduction practices and prevent accidents. of innovative solutions to maximise its values for growth. On a day-to-day basis, the effectiveness of personal this commitment is actioned protective equipment, through a large number of field and the ergonomic redesign initiatives, including the systematic of workstations to reduce introduction of safety updates, musculoskeletal disorders.

THE VITAL RULES

Reminding everyone of the instinctive responses that can save lives: that’s the aim of the Vital Rules prepared in consultation with the union representatives. They are structured around communal rules that will apply to everyone, and a series of specific rules that address the precise needs of certain job functions. Non-negotiable, they are binding on everyone and subject to disciplinary measures if ignored. During the year, the Vital Rules were the subject of an intense communication campaign involving e-mailings,

Sincerely committed printed information, posters, videos and site meetings.

Vital Rules shared by every area of expertise 6 across the Group 12 2019 Annual Report 13

A downward trend The combined effects NGE recruited more of full production than 2,000 people and very high recruitment in 2019 to work on its many may partly explain the fact ongoing projects. that the occupational All those people had accident frequency rate to be inducted and worsened slightly in 2019. integrated into the company, The Group has responded some then received by strengthening training, but everyone its organisation and received awareness increasing the number information about of accident prevention AN FNTP SAFETY INNOVATION AWARD the occupational risks managers, accelerating of the job to help the digitalisation of its risk At the 2019 Innovation Days event hosted them maximise the safety analysis and reporting by FNTP (the French National Federation of Public of their working tools to process safety data Works Contractors), NGE received an award environment by taking and share best practices for its patented hoisting clamp. This innovative care of themselves faster, and developing device is used on foundation projects to bring and all those working a new system for inducting a new level of safety to the challenging operation around them. temporary workers. of hoisting steel reinforcement cages into place. The award recognises the very significant amount The frequency rate of research, design and prototyping involved. for occupational accidents in 2019 was 16.41. That’s the goal for the 2021 Developing the culture occupational of accident prevention accident 10 frequency rate NGE FONDATIONS has signed a partnership with OPPBTP and ICSI to improve its preventive safety culture by working on organisational and human factors. HIGH IMPACT OPERATIONS All Group employees are actively encouraged to play a role in changing In summer 2019, operations teams were The aim of the initiative Other initiatives are also everyday procedures and practices NGE introduced two given a free choice was to observe, analyse, in place, particularly in ways that prevent accidents key events to re-engage of topic. The second compare and make in our Regions, including in the context of their own jobs. its employees was devoted to shared a note of positive the appointment This approach is fully consistent with safety issues vigilance or how and negative responses of a weekly joint safety with the Group's commitment for the long term. to ensure your own as the basis for providing officer from the teams. to building a culture of accident safety and that of others feedback and sharing prevention as an integral part of its All work in France on a daily basis. best practices. occupational health and safety plan. and abroad stopped A new initiative called on two occasions ‘Guardian aNGEls’ for 15 minutes OPPBTP > the French Organisation asked each employee for Prevention of Occupational Hazards of complete focus on to draw lots for the in the Construction Industry occupational safety name of another person ICSI > the French Institute for an Industrial issues. The first covered Safety Culture for whose safety he/she road-related risks would take personal for the support responsibility for functions, while a fixed period of time. 14 2019 Annual Report 15

Putting CSR: a growing people Improving our first environmental The New commitment impacts Asserting Generations our societal endowment commitments fund through our Strategy Committed to benefiting Having created a cross-functional CSR mission in 2019, the public interest: NGE is committed to a progress strategy to improve the social, that’s the mission environmental and economic impact of its business activities. statement of the New Led by executive vice president Jean-Sébastien Leoni, Generations endowment fund set this strategy is supported by a recently formed team Developing our up in November 2019 of two - Guillaume Drebel and Héléna Bianchi - regional to fund educational who combine field experience with central services expertise. routes and environmental Together, they discuss the challenges posed by CSR sustainably initiatives. The Group and what is required for its success. We interviewed them both... is working through its new fund to support projects that combat social exclusion, Why did NGE take and responsible company, primarily on our worksites prevent school the decision to structure and among our financial where these issues are dropout and its CSR policy? partners, who require concentrated. It’s our job “It’s our job to sometimes pose encourage integration our corporate development to bring together difficulties on a day- into the world of work, Guillaume Drebel > The most model to be sustainable details of everything bring together to-day basis, because as well as initiatives important thing to be aware over the long term. So what’s that’s being they require people that help to limit global of is that NGE didn’t wait details of ultimately at stake here implemented around to move outside warming and protect until it had a structured CSR is the long-term future the Group, structure everything that’s their comfort zones biodiversity and strategy in place before of the company. it, and energise and work in new ways. natural resources. it took action to promote being implemented people around those To remove those And its employees and facilitate employment What would you say issues where we around the Group, obstacles, it’s essential are fully involved is the key factor for making in this commitment integration, gender need to do better, that our action plans progress on corporate to social responsibility, equality, skills development, such as responsible structure it, and reflect the financial responsibility? because they are occupational health and purchasing, the CSR and operational energise people the ones who chose safety, environmental issues H. B. > Our worksites are international rollout realities. the first two non-profit and business ethics. In fact, visible to everyone; they take and the shared duty around those issues H. B. > The truth is right organisations that NGE every one of our operations up a lot of space and they’re of vigilance... where we need there on the front is supporting: l’École and central services noisy. We need to focus line of our business. de la Deuxième Chance entities acts in a socially on reducing their impact. to do better, “The truth Which is why and Pure Ocean. responsible way. The key to that is engaging such as responsible we need to support in dialogue with all our is right there Business ethics Héléna Bianchi > This approach our operations teams stakeholders so that we can initiatives is designed to harmonise all on the front line purchasing, the CSR in France and abroad, gain a clearer understanding our actions within a coherent who want to make Throughout 2019, NGE of what our ecosystem of our business. international rollout framework, measure their progress and introduced a series expects of us. We’re impact and boost the value Which is why and the shared duty set up experiments of initiatives to raise fortunate in the fact that they deliver to customers and with them. awareness of business NGE is a people-focused, we need to support ethics within the Group; all our external stakeholders. of vigilance...” CSR gives us agile company, and that these included training, In today’s world, expectations our operations Guillaume Drebel an opportunity our senior management awareness information are high, not only among our to progress team is committed to going teams in France How can we successfully sessions at business customers who want to know and become even further still. share those priorities conferences, and risk what we’re doing to improve, and abroad who want more attractive with the teams? mapping of individual but also among our existing G. D. > Internally, you have to our customers, to make progress”. countries and activities. and potential employees who to begin by gathering G. D. > Living up to our employees want to work for a committed information, because it’s Héléna Bianchi CSR commitments can and investors. 16 2019 Annual Report 17

On the The Avignon Tramway: road to environmental a doubly innovative project A first in France. of waste materials, because it uses performance For this tramway fewer resources to begin with, project, NGE has prefabricated and also produces less waste. concrete track modules known The teams in Avignon also opted as ‘Ladder Track’. to use the electric welding technique It’s a technique that avoids that generates fewer harmful the need for on-site formwork, fumes and imposes a significantly steel reinforcement and concreting. smaller carbon footprint. Its benefits go beyond the recovery

CLEANER, MORE ECONOMICAL A mobile washing station PLANT AND MACHINERY To prevent effluent being discharged To help reduce the greenhouse gas effect, into the natural world, the teams have cut energy consumption and save money, developed an ingenious mobile washing idling time will be reduced to 20% on all production As a member of the UN Global Compact, NGE conducts station. Movable between worksites, To own an increasingly plant and machinery. The car and van fleet will it recovers all ‘concrete’ washing water business on the basis of respecting the environment and fuel-efficient and clean also be optimised in a number of ways, and returns it to the concrete production all its stakeholders (employees, partners and customers) machinery fleet Pays d’Arles including gradual replacement with hybrid 1 plant water treatment installation. Reducing energy consumption In November and all-electric vehicles. for the benefit of current and future generations. and greenhouse gas emissions The prototype was used by 8% 2019, NGE successfully for the first time gave its on the La Roumer viaduct backing to worksite on the A85 motorway. the ecological To recover materials 80,000 More stations are currently NGE is responding to the massive to 2021. Its ambition is to roll out transition TONNES PER YEAR for re-use OF INERT WASTE at the planning stage. 2 contract for RECOVERED AT loss of biodiversity, excessive a series of extremely practical 13 recovery/recycling centres... consumption of natural resources initiatives built around 1 in each NGE Region the Pays MARTIGNAS-SUR-JALLE and unequal distribution of water the equation that reducing d’Arles region Time for low-carbon of France, resources on our planet with the actual impact of NGE on concrete To focus R&D a commitment a clear commitment to reducing the planet equals saving money. on the environment that makes In Clermont-Ferrand, NGE has built the impact of its activities, So environmental performance and biodiversity 3 3 perfect sense a 16,000 m storage reservoir to regulate and sowing the seeds is now integral to all entity 1/3 of the 2019-2021 for a Group stormwater discharges. The Group of environmental consciousness roadmaps, each of which R&D budget that has opted for an engineering concrete at every level of the company. contains an environmental that uses low-carbon cement manufactured chosen to Materials recovery CENTRE This is a major commitment initiative tailored to its local retain its head by Ecocem from recycled steel industry for a company whose activities circumstances and economy, Natural Actually, the facility at Martignas-sur-Jalle residues. The binders used are simultaneously resources office location 4 in the Gironde region of France is more than just more efficient and less polluting. inevitably impact the natural in addition to the initiatives just a few miles 50% of all waste recovered a materials recovery centre, since it is also a profit environment. shared by all Group entities. from Arles, This technique delivers twin benefits: and recycled centre that recovers waste generated by other the birthplace a significant 10% reduction in drinking water companies and neighbouring local authorities. reduction in the CO consumption of its historic 2 KG Sustainable and profitable, it also gives us access released by concrete 1503 Caring for the environment subsidiary OF CO2 PER M OF CONCRETE

Five commitments for 2019-2021 commitmentsfor Five to a source of materials that remains under and saving money company. production, (BASED ON CONCRETE MADE USING 350 KG OF CEMENT): Eco-responsibility our control. Which is quite an asset in a region and the recycling 2019 was the first year with few materials. NGE has set itself the objective of blast furnace THAT’S THE REDUCTION 5 IN EMISSIONS ASSOCIATED of the Group’s environmental 100% of employees trained of using a materials recovery and recycling gases to dry WITH THE USE OF plan, which covers the period and fully informed centre in all its multi-expertise regions by 2021. the slag. ‘LOW-CARBON’ CONCRETE 18 2019 Annual Report 19

Making room 2022 target for everyone Doubling the number of women in production and worksite supervisory in our company X 2 roles Promoting the concept of ‘living together’ and reaching out A SOLUTION to jobseekers. FOR PARENTS OF As a people-focused more than YOUNG CHILDREN company, NGE To help make the world Gender of work easier for parents embraces an open- 100 equality 10.43% previously long- of young children and index “Passion makes great door policy, and has term unemployed make their daily lives less of the NGE NGE has things possible”. made inclusivity people recruited stressful, NGE has signed workforce in 2019 an excellent an agreement with Mathilde Roux, and integration were women in 2019 gender the Babilou network central to its societal equality project director of childcare facilities index rating commitment. in France, and reserved Recipient of a Le Moniteur Award 15.86% of 84 points 20 places for its employees Her name is Mathilde Roux. The French of new employees out of 100. in January 2020, construction industry weekly journal recruited in 2019 All Group in addition to the 8 places Le Moniteur awarded her its Trajectoires were women entities already reserved Top Award. employing for head office staff. The award recognises and rewards more than 16 years of work during which Mathilde childcare spaces 250 people 20 has amply demonstrated her ability for families score above to adapt to the changes in expertise 75 out of 100. and techniques. She is also closely involved in the NGE gender diversity Inclusivity... the driving Accelerating the integration wants to have 400 women employed network. force behind integration of women into our teams on its worksites; twice as many and competitiveness in management roles and three NGE continues to introduce REACHING OUT NGE is awarded the Emploi 45 + label times as many in production roles. With more than 12,400 employees a stream of initiatives to welcome TO REFUGEES To meet its challenging target, NGE When you’re over 50, done by the Group assessments, so that and 4,000 more people more women into the company will continue striving to change fixed you still have around to facilitate the they can be offered recruited in 2019, NGE makes and guarantee equality of conditions mindsets in what remains a very Having integrated and trained 12 refugees 15 years of your employability of seniors, appropriate roles an active contribution and opportunity. More importantly, masculine environment, encourage as formworkers on its Grand Paris project working life ahead... and highlights in training, design, to bringing young people perhaps, it is now committed its female employees to talk about construction worksites in 2018, NGE Introduced on an its openness logistics, etc., into the world of work, to precise targets. As a member their experience in student jobs committed to recruiting 24 further refugees experimental basis to recruiting people depending on their including those with few of the InterElles Circle, which works by the French aged over 45. physical abilities. forums, and engage in a number in 2019, who will be recruited across or no qualifications. to open up careers in science department of Val- These seniors have of other initiatives. Gender diversity our regions as full-time employees on Foreign students, refugees and technology to women, NGE put de-Marne, the Emploi skills that are in is also promoted via practical completion of their training. or jobseekers... the Group together its own gender diversity 45 + label was demand and must be actions, such as improving living This is the first time that such an original and sees their integration as a way working group to improve the status awarded to NGE passed on to younger conditions for women on far-reaching initiative of this kind has been of standing out distinctively of women in the company; since at the end of 2019... generations. NGE is construction worksites by providing implemented by a single company. It was from other companies then, the group has grown into set up with the help of the AFPA network the first construction putting in place the appropriate personal protective IN FRANCE, AROUND and competing successfully a network with its own representatives. of vocational training centres for adult learners company to receive processes needed equipment and separate changing against a background A series of ambitious targets have as part of the experimental French national this accolade. to facilitate their rooms, for example. 35% of full employment in France. been set for 2022: by that date, NGE vocational and French language training It recognises and internal mobility OF NGE EMPLOYEES ARE OVER 45 programme for refugees known as HOPE. rewards the work through skills 20 2019 Annual Report Passionate about people to building high-quality about about the work they do close-knit and spirited NGE pays particularly 21 as a team is essential, and decentralised to entity level. been introduced for all new employees network with their peers, and have now and give them an opportunity to them to the senior management team understanding of the Group, introduce they are structured to improve their in welcoming new employees, because days represent a major milestone and management, company induction exclusively for supervisory staff Previously held at head office INDUCTION INDUCTION DAYS FOR ALL As a company where to the wellbeing and career development the company's most women passionate of its people, in the Above all, NGE is a group of men and its human capital. human its precious asset is knowledge that and committed close attention living together structures. structures. Stronger

and investors. they are also intrapreneurs than employees, because motivation. They are now more a ofand additional source pride who see share ownership as and loyalty among its employees, of strength of commitment of its strategic choices, and a sign of action by leaving it in full control as increasing its freedom sees this positive development from 65% to 80%. The Group of employees and managers the percentage equity holding as a shareholder have raised and the withdrawal of Bpifrance The success of this new campaign shareholders in the company. 7,818 of our employees are now supervisors and managers... operators, staff, technicians, ownership campaign. Worksite launched its fifth employee share In 2019, NGE successfully in your own company Being a shareholder together the 5 rate for take-up A very high

th

campaign

shareholders shareholders Employee 7,818 circumstances, where necessary. entities and adapted to local by in managers all Group office, but can be instigated solely concentrated at head so that is communication not by their local managers that worksite teams are led The ultimate aim is to ensure for interaction and sharing. as primarily opportunities meetings’ which are intended by all and managers, ‘mandatory to applied and be followed behaviours’ management It around ‘10 is keystructured for,and mandatory all entities. of common measures to, implementing a series Workplace ofQuality Life survey, on based the results of the an plan action was introduced and team In commitment. 2019, of wellbeing occupational Managers are the cornerstones of people our Taking care 91% and supervisors 76% 54% Profile of subscribers managers worksite operators worksite staff, technicians

22 2019 Annual Report 23

Supporting growth through extremely NGE is the preferred active recruitment construction company for trainees The growth of the Group and Which is why the Human Resources NGE is the preferred construction achievement of its targets going Department recruitment team company for trainees in the forward depend on expanding is working continually on this issue 50 to 99 trainees/work-study our teams and recruiting many and exploiting every opportunity. students per year category. more people. To complete Academic partnerships have been In the HappyIndex® / the projects we already have extended beyond graduate schools Trainees survey Assessment.

and fulfil our order book, to encourage younger school . which stretches well into the leavers to consider jobs in our future, the Group must recruit industry; the new partnership 10,000 more people by 2024, with the Jean-Bertin secondary A passport to mobility both in France and abroad. school in Bruay-la-Buissière Major projects, the emergence in the Pas-de-Calais region In a demand-driven market of new careers and the vitality of France is an excellent example of full employment, this is a major of individual regions require of this new focus. Support for this challenge that we must plan for. employees to be geographically initiative came in November 2019 and professionally mobile. with a friendly, uncomplicated NGE now supports them people-focused communication in their career plans with a mobility campaign featuring existing assistance service, and has NGE employees. tuteurs 298 en 2019 298 intensified communication mentors in 2019 around the new ‘mobility pack’, 4,000+ which includes help with people recruited accommodation and relocation, in 2019 as well as a job finding service % for spouses. Support levels vary, 93 Mentoring... the job effectively, stay safe depending on whether 10,000 of all employees are and embrace the core values the mobility opportunity more recruitments linking generations employed under specific to NGE. In 2019, is imposed or voluntary. by 2024 permanent contracts, The mass arrival of large numbers the Group took its mentoring only 5% of which are of new employees means that commitment to a new level contracts that terminate mentoring has a key role to play by relaxing the conditions on contract completion in inducting and integrating them, around mentorship to offer and ensuring the long-term any employee keen to take on future of NGE Group culture. this role the opportunity Mentors are the people who pass to do so. All those selected will on the expertise of the company complete an in-house training LOCAL RECRUITMENT TO SUPPORT INTERNATIONAL ACTIVITY and teach others how to do course in mentorship.

The major projects begun 850 of the 900 people now trained by the Group. in 2019 - the Nachtigal working on the Nachtigal project By the end of 2019, 466 people CLICK FOR EXPATRIATION hydroelectric project in worksite had been recruited were already working on site. INSTITUT CHOISEUL To make life and procedures easier Cameroon and the Paso by the end of 2019, and the total RECOGNITION FOR NGE Some domestic bases for its expatriates, NGE has set up de los Toros-Montevideo rail number will eventually rise experiencing sustained growth The Institut Choiseul, a leading independent a collaborative working space on link in Uruguay - rely not only to 1,200. in business also expanded French think-tank, has included NGE its intranet. This new resource contains on expatriates, but also on local In Uruguay, around 60 people their teams during the year. in the Top 100 midcap companies practical information, a forum, workforces. For example, were recruited locally to get Mexico, Côte d'Ivoire and showcasing French excellence. All members advice and help with procedures. the project off the ground, Morocco all fall into this category. of the Top 100 are innovative companies It also tells you everything you need including machinery operators making a major contribution to job creation to know about your destination, and skills development in France. before you leave and once you're there. 24 2019 Annual Report 25 Giving everyone the opportunity to fulfil their potential

NGE management pays very close attention to the professional development of their employees to make sure that everyone has the opportunity to get on the social elevator, but especially worksite operators.

The amount invested in training the reform of the French vocational by the Group in 2019 was training structure, NGE is now equivalent to 5% of the total able independently to deliver payroll. On average, 50% of qualification-based courses employees received training recognised by the Ministry 4 training centres during the year. Against of Employment. The central Aisne Supporting a background of rapid growth concept of PLATE FORME is to train Brittany 2 dedicated and the need to learn new skills those motivated to work in to Multi- our digital Saint-Etienne- for new jobs, NGE is investing the construction and civil engineering du-Grès expertise transformation massively in skills development industry, but who lack the basic techniques, one at Head A NEW for its people. Upskilling within qualifications, and to recruit them EXPERIMENTAL Office near the Group is focused particularly into the company on successful Morocco WORKSHOP Arles, and the on its in-house PLATE FORME completion of their courses. Three Acting now to upskill employees as our core businesses other in Morocco training facility, which operates courses have been on offer since go digital, and training our people in technological 2019 saw four centres and two technical the start of the academic year 1 for construction the launch training units. in September 2019: roadworks, careers innovations is non-negotiable if NGE is to remain of an extension road building and utility services, in Brittany the innovative and competitive Group it is today. to NGE Head and site supervision. Internationally 1 for rail Office, including more than engineering employees during the year, PLATE FORME a workshop careers promoted offered a geotechnical training space dedicated in the Aisne DIGICAR BY NGE Cyril Zimmermann. Supported 950 in 2019 course in Casablanca for NGE to experimentation region of France by Club TOP20, the association employees in Morocco and NGE has introduced a travelling for use by any of leading companies in the Aix- Côte d'Ivoire, as well as training service called DIGICAR BY NGE, employee PLATE FORME Marseille region of France, in machinery operation in conjunction whose digital coaches provide or customer reaches a new milestone La Plateforme_ offers three courses: with safe driving certification. training on digital tools and work wanting to develop with CFA status a coding school for jobseekers, with individual entities to co-construct an idea with the Centrale Digital Lab for post- bespoke solutions. These solutions the potential In September 2019, PLATE FORME masters degree level students, may, for example, provide real-time to be a source reached an important new and an Executive Education updates on equipment stocks, of innovation milestone with the award course to provide managers expenditure within a given scope, and development of Apprenticeship Training with tech innovation training. the daily volume of spoil excavated, for the Group. Centre (CFA) status. As the first “The recognition This facility offers NGE a talent or 3D imagery of a worksite The basic principle construction company to be pool on which to draw, and allows of PLATE FORME to monitor how work is progressing. is to spend a week awarded the status since managers to become active in the workshop on as a CFA puts NGE way contributors to the Group's digital developing an idea, ahead of its competitors. transformation... starting with La Plateforme_, conducting tests INNOVATIVE LEARNING AT TSO CATÉNAIRES the members of the NGE Executive It gives the Group delivering training or building Committee, who attended a one-day The first intake of catenary line fitters mixed young people in new technologies a prototype... just joining the company with experienced operators to create an excellent resource training session at La Plateforme_. un prototype... a virtuously dynamic learning environment. The fact is that with which to attract La Plateforme_ is a digital training younger people learn faster in contact with more experienced facility of a completely new kind colleagues who can pass onto them not only the techniques and retain new talent”. whose creation has been driven of the job, but also how to behave in the workplace Bruno Pavie, by NGE Chairman Antoine Metzger Human Resources Director and the culture of the company. For the experienced fitters, and Digital economy entrepreneur it's a valuable way to learn more about mentorship and team management. 26 2019 Annual Report 27

A communication Media coverage campaign to showcase that transcends borders what makes NGE unique When NGE won the contract to build the new Montevideo- Paso de los Toros rail link in Uruguay under Using social media a partnership contract, NGE has opted the Group wanted to boost the appeal to focus an exceptional for a very and exposure level of media coverage straightforward of the Group on this success story. communication The voices of real structures that enhance year featuring the year’s Listening in conjunction with local 2019 was the year The result was an AFP people talking the regions through most influential and to stakeholders councillors and worksite campaign in which the Group news agency story about their passion which the race passes. wealthiest individuals. teams to bring life to profile a Group Reaching out to people digital communications taken up by every for the jobs they do and authenticity that remains true NGE believes it more and giving a voice to ecosystem changed press title in which The faces of those to the story of how to its principles In 2019, NGE launched authentic to give a voice those who trust NGE up a gear. the French ambassador who build the the city's regeneration to Uruguay spoke a series of podcasts to those who make and those trusted The complementary and sees its people structures project was completed of “an iconic event that communicate the economy work, by NGE... these are power of formats as members in record time thanks in Franco-Uruguayan the spontaneous and For the 2019 Salon but are never seen: the trademarks - videos, podcasts, to a partnership economic relations”. of the same family direct impressions des Maires exhibition in this case, the worksite of the Group's photo reports, etc.- contract with NGE and its greatest of its employees, for mayors and local teams who build stakeholder and channels has Concessions and asset. partners, customers authorities, NGE ran the engineered communication enabled NGE to attract the trust-based and users. During a recruitment campaign structures and campaign. The Group a constantly growing relationship between the Tour de France, NGE showcasing profiles infrastructures, and works with its partner audience. NGE and the teams produced a podcast of its employees. those who are in regular suppliers, design offices of the Valserhône for each stage of Taking its inspiration contact with users and customers joint communities the race to highlight from business to provide them to build stories that authority. The video the commitment publications, with information convey the reality Plus belle ma ville of its field teams and this campaign runs and reassurance. of the engineered is an innovative way the engineered contrary to the annual The campaign was structures it creates, of telling the story awards editions rolled out in rail stations, and the ways in which of three years of work of magazines airports, on the Paris they benefit local on the first public- Key numbers that fill the périphérique ring road development, private partnership for NGE newsstands at and in the national, regardless of project on this scale for La Radio... the end of every regional and specialist size. an urban project. daily press. So in Bellegarde-sur- and more than 51 Valserine, for example, podcasts 50,000 NGE co-produced listens in 2019 a road movie 28 2019 Annual Report 2019 Annual Seriously adventurous 29 our adventurousness conquest and expert combines innovation development, from 266 on Latin America. ofambitions NGE, which focus particularly The contract rewards the international and the 15-year contract for its maintenance. Paso de los Toros and Montevideo in Uruguay, between link rail 266-kilometre the for contract build and design 3-year the PPP. Central The Ferrocarril involvesproject and railpublic-private first industry partnership for funding international the its consortium first At the end of 2019,October NGE signed off on Close-up takes many forms. many takes control over every It’s a mindset that our international from the regions phase of project with the spirit with of the spirit to maintenance, design through and human... construction construction of France to commercial Technical, Uruguay projects. and and Montevideo of Paso de los Toros the city between of rail link kilometres Adapting to

of contract of

that align its multiple involvement makes equity investments turnkey projects in which NGE NGE CONCESSIONS to arrange Both demonstrate the ability of for a new rail link in Uruguay. and the project in Vienne (France) the future Futuroscope Arena contracts: major of two funded projects with the award its expertise in arranging In 2019, NGE confirmed and arrangement development Funded project

new forms € 1 billion contract years 15

of maintenance

and concessions, while the Ferrocarril earthworks, building construction will involve road construction, together’. The Futuroscope Arena trademark expertise in ‘working mark recognition of the Group's In Vienne and Uruguay, they also in markets. local presence term the opportunity to establish a long- They also give the Group provider over the long term. builder and operator/maintenance as funding provider, designer, with with rail engineering. combines the concessions Central project in Uruguay

…

30 2019 Annual Report 31

“Combining concessions with other Group businesses allows us to offer Futuroscope Arena From funding a comprehensive package that meets to operation all customer expectations. In 2019, Season 2 of the Futuroscope we proved that every part of NGE can make project near Poitiers is up and running with the launch its contribution to this comprehensive of work on the Futuroscope Arena. Scheduled for completion package regardless of geographic location. by the end of 2021, this sports On each occasion, we were able to highlight and culture venue will host 110 events every year. the fact that a good project is a project NGE was awarded the contract of practical use to the community”. in September 2019 and will fund, design, build and operate Thierry Bodard, chairman of NGE Concessions the new facility for 32 years. 110 EVENTS … Partners to a further 12 years of road maintenance 32 for the long haul and upgrading following termination PER YEAR of the partnership. Now in the rollout phase, years Developing this type of contract allows us Contract the contracts won for optical fibre projects to generate repeat business, because NGE remains period in Alsace and the Grand Est region of France will involved long after work on site has been completed; see the Group committed to operating and it’s also an effective way of building long-term maintaining these networks for a further 30 years. contractual and personal relationships. In addition to funding and building the structures required, the Group is also responsible for their maintenance, of maintenance and in some cases their operation too. In 2019, 17 on the Saint-Flour NGE completed work on the Saint-Flour bypass years bypass under a public-private partnership that commits the Group to its ongoing upkeep and major maintenance for a further 17 years. A similar arrangement is in place with the Bellegarde- sur-Valserine community of Valserhône, which has been completely redeveloped over 3 years, and where NGE remains committed

12 of maintenance at years Bellegarde-sur-Valserine 32 2019 Annual Report 33

“The synergies Accelerating that exist between our Multi-expertise the expansion Regions and National Specialist Subsidiaries of our Regions contribute to the ongoing development of the Group, Our Regions are the backbone of the company, so strengthening and combine many important strengths, from knowledge of the local area, its market, partners and customers them further will offer as structural pathology, optical in Multi-expertise projects. to a broad spectrum of technical expertise. fibre, electrical engineering The urban public transport new opportunities and nuclear engineering, and projects delivered during 2019, for growth through wants to further improve synergies including the Avignon, Saint- With a multi-expertise package and environmental projects, between its National Specialist Étienne, Bayonne, Antibes complex Multi- that spans urban infrastructures, district heating networks, civil Subsidiaries (NSSs) and Regions. and Annemasse tramway earthworks, pipelines and other engineering, electrical engineering This involves making NSS technical systems, are excellent examples expertise projects”. underground networks, and road maintenance. expertise available to the Regions of these synergies in action. Laurent Amar, executive vice president civil engineering and road They are also increasingly looking in return for the benefits delivered “Our Multi-expertise infrastructures, the 13 NGE towards the industrial market by specialist skills, regional Regions are fully equipped with private customers, especially presence and lengthy experience model is the real to take on every type of contract. in the energy and industrial Six Regions also offer expertise development sectors. strength of NGE. in electrical engineering. SOME NGE REGION/NSS MULTI-EXPERTISE SUCCESS STORIES FROM 2019 It is now evolving, The Regions are also moving An organisation that mirrors the towards markets that offer > CDG Express > The project to upgrade > The Valenciennes for completion early expanding and more new French regional government opportunities for repeat business, NGE teams from the Serqueux-Gisors northern bypass in 2020, and the earthworks, structure and the increasing such as multi-year contracts diverse to capture the Île-de-France freight line This project is a success engineered structures importance of joint and and those that extend to include Region, rail engineering to improve rail services story for the teams and road resurfacing new sources metropolitan authorities helped the maintenance of engineered and foundations are to the port of Le Havre in the Hauts-de-France contract awarded NGE to perform very strongly structures constructed working on upgrading involves the teams region, where NGE has won at the end of 2019 to link of value and support in 2019. by the teams. works and the creation from the Normandy three successive contracts the two previous elements Stimulated by a favourable the development of a new 32 km rail link Region working for the Valenciennes of the project. The teams election cycle and well positioned Bringing specialist areas between Paris-Charles- alongside their northern bypass, beginning of the NGE Hauts-de- of our markets”. in their mature areas of expertise, of expertise together de-Gaulle airport and colleagues from road with the Saint-Saulve France Region worked Stéphane Pérez, our Regions seized on the excellent the Gare de l'Est station equipment, foundations, elevated roundabout, closely on this project deputy chief executive officer opportunities that arose To secure the future and win new in Paris in time for catenaries and rail followed by construction with their colleagues not only in urban infrastructure business, NGE is consolidating the 2024 Olympics. engineering. of the underpass beneath from foundations, catenaries development, but also in water new high-potential activities, such the Valenciennes tramway and road equipment. 34 2019 Annual Report 35

Water and environmental and its ability to provide project projects owners with appropriate solutions. These include the project Environmental awareness to strengthen the River Rhône is creating new needs. Working embankments, water engineering The ability to press ahead projects in the Isère region, with eco-friendly infrastructure riverbank consolidation in developments is a precondition the Aude and Savoie regions, river of success for the future. on new growth and stream development work NGE has many completed on the island of La Réunion and projects that demonstrate coastal defences in Normandy. drivers its expertise in this field

Every year, the Group continues to push back the boundaries of its expertise, driven by its spirit of conquest and adventure shared by its teams. Every employee is encouraged to behave as an entrepreneur and every success is adopted and duplicated elsewhere in the company. This culture of entrepreneurship relies on everyone's ability to pick up “By listening weak signals from markets, identify and understand new trends, and test new forms of organisation and partnership... to the market, understanding customer expectations and having detailed

Smart cities knowledge of the wider

The rapidly increasing importance environment in which of smart cities presents NGE Electrical engineering we operate, we should with a tremendous development Offered by some opportunity. With its multi- be able to win new NGE Regions, electrical expertise model and local roots, engineering is growing the Group is ideally placed business and stake by an average of 20% year to contribute to the growth our claim in emerging on year; a strong trend and management of smart cities. that was repeated and fast-growing and confirmed in 2019. Providing local authorities The anticipated dramatic with solutions that allow them markets rise in smart cities to gather and use smart city data simultaneously”. and energy from renewable for real-time monitoring of street Jean Bernadet, sources will require lighting, utilities, road traffic, chief executive officer today’s power grids to be parking, sprinkler systems, video completely transformed, surveillance and other services will comes from opening up a very promising be the focus for NGE developments % sectors that simply future for electrical going forward. 30 didn’t exist 4 years of NGE business ago engineering. 36 2019 Annual Report 37

PROPERTY DEVELOPMENT

NGE achieved its first major success in the property development market with the ‘Cours Liberté’ project in Brignoles, which has now entered its operational phase. NGE and LC2i were awarded the contract to develop four schemes designed to breathe new life into the town centre.

> First tranche of 10,500 m2 A retirement residence, multiplex cinema, underground car park, shops and apartments.

RAIL CONTRACTING

By 2030, rail passenger demand will have increased by 20% and rail freight

volumes by 30%. So thousands > The Channel Tunnel of kilometres of track will need to be in the Hauts-de-France developed, replaced and upgraded region in the years ahead. NGE has a three-year fixed- Our Multi-expertise Regions already price contract to carry out carry out a great deal of work Structural the preventive work related to rail track engineering pathology necessary to maintain and development, complemented the seals between tunnel and assisted by the expertise of The French structural lining segments. our National Specialist Subsidiaries. pathology market is expanding very quickly. In carrying out this continually growing The renovation volume of repeat work, it is vital and refurbishment to guarantee the safety and protection of engineered of on-site workers and members structures is becoming of the public passing close to worksites. increasingly important In addition to the certifications for the Group following it holds, NGE is also approved successful initial by the French Rail Safety Authority projects in the Île-de- (EPSF) to train personnel France and Normandy. in this type of work. So 2019 Because not all its saw a significant upsurge % Regions have this in the Group's rail safety activities. 20 > increase in rail expertise, NGE has The Clémenceau Bridge passenger demand created a separate in Vernon entity that pools the by 2030 In 2019, NGE carried out repair expertise of them all so work on the Clémenceau road that it can be shared. bridge across the River Seine on behalf of the Eure Departmental Council. 38 2019 Annual Report 39

Getting to the heart > Metro Line 14 South In 2019, the Koumba tunnel boring machine worked 24/7, of Major Projects and now holds the Grand Paris infrastructure project speed closely involved in the design record with 32.16 metres of process alongside Chinese tunnel bored in 24 hours using engineers. NGE has Whether in France, with 1.80-metre diameter tunnel liner responsibility for the second “The purpose of the Grand Paris Express segments. By the end of the year, section of this project, which will worksites and national Koumba was close to the future bringing all our Major involve creating 11.1 km of tunnel station at Orly. optical fibre rollout, or to connect 4 stations. Projects together internationally, the Major > Metro Line 11 Projects core business > The RER E line tunnel tapering into the same division Assembled and named at the project at Gare Saint-Lazare expanded in 2019. To extend end of 2019, the Sofia tunnel is to build bridges This enormously complex the scope of its expertise, boring machine is now ready worksite uses conventional between the French facilitate synergies and the to bore. It will cut the 3 km tunnel methods of tunnelling beneath between the future stations two-way sharing of 3 Metro lines. Approximately and international of La Dhuys and Serge Gainsbourg. resources and techniques, 40% of the project had markets in terms of NGE has brought its Major been completed by the end > Metro Line 16, work package 2 Projects France 17 of the year. resources, technology WORK 6 Delivery of two tunnel boring and International core Tunnel boring PACKAGES machines machines was accepted in China and new business businesses together into at the end of 2019, and both are co-owned by NGE Two contracts won currently being dismantled for opportunities”. a single division. for the Paris urban HYPERBARIC shipping to France. NGE was Orso Vesperini, and - soon - transport system deputy chief executive officer 4,000 fibre- CERTIFICATION Circular > Eole VCM (track, catenaries tunnel liner reinforced The teams working segments tunnel liners in the Grand Paris and metalwork) project area NGE won the contract Advancement of work received for the western extension at the end of 2019 hyperbaric to the RER E regional express certification line in conjunction with Eiffage Metro Line 16 work package 2 10% Grand Paris Express, several large projects in parallel. Rail. The project involves at the end Metro Line 11 52% an XXL-scale project NGE is repositioning itself for of October 2019. the construction of 16 km of track future Grand Paris Express work laid on concrete in the underground Metro Line 14 60% With its involvement in tunnelling, This valuable packages from construction sections, and 12 km laid Metro Line 15 South 60% foundation works, track certification allows contractor to design-and-build on ballast for the overground The RER E tunnel tapering 40% construction, electrification them to work specialist. section in Nanterre. The new project at HSL and station development, NGE is safely without track will serve the 3 new The tram storage 35% a major player on many worksites assistance from Just some of the major stations of Porte Maillot, and maintenance centre of the Grand Paris Express a specialist projects La Défense and Nanterre. at Aulnay-sous-Bois project, with 17 work packages, company on the

In France In Metro Line 16 work package 1 in preparation including 7 major ones. 2019 was > Metro Line 15 South cutting wheels > Tram-Train T12 an intense year with multiple The two tunnel boring machines of tunnel boring NGE has won the contract worksites entering production. Steffie-Orbival and Malala machines during to build this line with its 19 km It gave the Group an excellent worked in tandem on Line 15 South. the tunnelling of track. Two-thirds of the line opportunity to demonstrate its Having completed its mission process; a capability will be grassed, and it will technical expertise in diaphragm at the end of the year, that will prove serve 12 towns between Massy walling and tunnel boring, as well the first of the two machines an asset when and Évry-Courcouronnes as its ability to provide effective was dismantled for relocation bidding for future in the department of Essonne. and responsive management for to another Greater Paris project. contracts. 40

In France Report 2019 Annual is now nearing completion. which 2017,in began February over a distance of 17 km, to 8 widen section of the A63 Work on the 100% NGE project > A63 North Francilienne ring road. motorway to join the RN104 required to extend the A16 completing the 5 work packages After 4 years of work, NGE is now > A16 in France projects Two major motorway

In France numbers numbers of jobseekers to integrate and train large Plan is also an opportunity Broadband Superfast and operation. The French design, rollout, maintenance chain, from tofunding at every link in the value The Group is involved population of France. to broadband the entire to bring superfast of delivering the challenge NGE is on the front line NGE up changes a gear Superfast broadband: connections made in 2019 made connections 500,000

that NGE is contracted to deliver out of the 2 million total

in the Grand Est region. Initiative Networks country’s largest Public including two of the on NGE major projects, 550 In 2019, more than jobs in the regions. and create sustainable major projects on NGE working employees 550

employees employees worked

In international markets 41 compound, earthworks and the start of rock blasting. of blasting. rock start the and earthworks compound, worksite of the construction with project this on of work beginning the 2019 saw NGE, For capacity of Cameroon by 30% on completion in 2022. River will boost the national power generating The Nachtigal hydroelectric project on the Sanaga up on the Close replacement contract contract replacement track won a major just also has TSO airport. the with capital financial new Egypt’s to connect project Ramadan the contract for the 10 In 2019, it won system... 4B and 3 of the Cairo metro to phases contribution its is making TSO subsidiary rail Group's the In Egypt, America and Egypt Rail projects in Latin Nachtigal project in Cameroon th

of

and refurbishment work on work refurbishment and maintenance to its subway, in addition City 12 of Mexico Line the to extend contract of the signature the with in Mexico to expand continues also Group The here. contracts maintenance NGE’s renewed has government Panamanian the subway, and 2 of the Panama City 1 Lines on work completed Having Said. Port and Banha between network the for

concrete m 400,000

3

of roller compacted

a 266 km rail long link. to create undertaking is an enormous in Uruguay the Ferrocarril Central project 2019: in October contract partnership international first won its NGE Lastly, rail network. freight local the and subways, Monterrey and City Mexico the of on-site work months 57

m activity at peak earthworks 530 MILLION 5 MACHINES

3 of

42 2019 Annual Report 43

Côte d’Ivoire

NGE has had a presence Consolidating in this country since 2016, and its dynamic economy has encouraged the Group to establish a multi- our fixed locations expertise branch here as the base for its ongoing expansion. The Group has already completed Internationally, NGE is networking in local markets and building long-term a number of high-profile projects relationships. NGE has an operating presence in four major regions of the world: in Côte d’Ivoire, including a drainage Europe, Latin America, the Middle East and French-speaking Africa. contract in Abidjan, construction of a number of engineered structures and construction of an irrigation system of dams and canals at FRENCH-SPEAKING Korhogo. At the end of 2019, NGE was AFRICA: A MARKET appointed to build the world's first OF THE FUTURE anti-terrorist academy in Jacqueville. French-speaking Africa, with its rapid population growth and significant In the Central infrastructure needs, Rail Systems is a major development Alliance focus for NGE. 450 supervisors Morocco

The Group's historic international base and 700 spearhead of its growth worksite operators on the continent of Africa, Morocco has substantial human resources and facilities. Despite intense competition and an economy in need of recovery, 2019 was a year Senegal of consolidation. More specifically, NGE contributed its GNGE has just completed its earthworks and civil engineering provision of services to the Dakar expertise to the project TER regional express rail project, to double the rail link between which replaces the old metre- Casablanca and Marrakesh. gauge rail track with a completely The Group was also contracted new freight line between by the Office Chérifien the historic centre capital des Phosphates to provide civil and the airport. The NGE ambition engineering services for the new for Senegal is to transition NGE maintains a long-term presence phosphate washery in Benguérir, from a project-based business in the UK 70 km from Marrakesh. to a long-term operation with 2019 also saw our Moroccan the creation of a multi-expertise Following on from Rail as a member upgrading project of a 10-year subsidiary moving to a new branch. It embarks on this great the Crossrail project, of the Central Rail work on the London contract. head office building, with double adventure with an initial contract the rail engineering Systems Alliance North West, London It is clear that NGE the office space of the previous to build a logistics platform subsidiary of NGE responsible North East and East is becoming a major location and an on-site optical for French shipping company was appointed for the track Midland routes force in the UK rail fibre network design office. CMA-CGM in Dakar. in 2019 by Network and infrastructure under the terms operations industry. 44 2019 Annual Report 365 OF ENTREPRENEURSHIP

days We revisit the highlights of 2019 to discover engineered structures that are changing the world and which we can be proud of.

Conserving GROFFLIERS natural heritage Shoreline protection and erosion control on the stretch of coast known as the Bois de Sapins. 47

BAYONNE

Contributing to mobility Infrastructure and civil engineering works (roads, earthworks and lighting) for Bayonne Tram'Bus Line 2.

Improving access VITRY-SUR-SEINE Formation of a pedestrian underpass at Ardoines station to link the RER C platforms to the future Grand Paris Express Line 15 station. Widening and upgrading the existing platforms to comply with reduced mobility standards.

Energising Preparing CANNES PARIS city centres for the 2024 Olympics Construction NGE is working on the Grand Paris of the Cineum Express project to extend multiplex cinema Metro Line 14 to Orly airport. centre in Cannes. 49

MARSEILLE Thinking BÉZIERS of the local residents Installing acoustic screens on the Béziers ring road. Regenerating city centres The Place Jean-Jaurès redevelopment.

Reducing city centre traffic HAGUENAU Building the 5.5 km southern Making traffic safer link road to connect MURET Removal of a level the south-western crossing and construction gateway to Haguenau of an underpass to carry with the Route du Rhin vehicles and pedestrians in the east. beneath the rail track. 51

SERQUEUX-GISORS

Promoting trade Upgrading the Serqueux- Gisors line to create a new freight route to improve rail services to the port of Le Havre and provide additional freight train capacity between the Normandy ports and the Paris region.

Building helpful JACQUEVILLE developments Construction of the International Counter- Terrorism Academy (ICTA) in Côte d'Ivoire.

Improving traffic flow NOUVELLE AQUITAINE Widening of the A63 motorway: formation of a third lane along the edge of the motorway over a distance of 17 km. 53

BASTIA

Showcasing heritage sites Construction of a 450-metre pedestrian walkway above the sea: the Aldilonda.

Connecting the capital PARIS Rail development and 32 km of track engineering to link Paris Gare de l'Est station with Paris-Charles de Gaulle airport.

CORRÈZE Making roads safer Resurfacing the A20 motorway. 55

CAIRO

Promoting mobility Laying the track for the first work package of the Cairo metro system.

LONDON Making mobility safer Upgrading of rail track and infrastructures in the Midlands.

Restructuring NANTES rail networks Redeveloping the Nantes Blottereau rail engineering centre. 56 2019 Annual Report Adapting existing TOURS structures Cantilevering a steel pipe into position beneath the Sanitas bridge.

COURCHEVEL

Helping to make destinations more attractive Redeveloping the finish slope of the slalom stadium and installing a special lighting system for night-time opening of the slopes.

Developing infrastructures TEMARA Construction of an overpass on the Rabat-Casablanca motorway, and a series of upgrades to the existing interchange.

Developing MONTPELLIER utility networks Installing stormwater drainage systems at Montpellier airport. 58 2019 Annual Report 2019 Annual Financially sound 59 59 suitability of the NGE about the future. confident remains NGE at the end of 2019,December given the size of our order book some sites. project Nevertheless, and even work suspending on from mid-March onwards, its pace of considerably progress crisis forced the Group to slow of the pandemic Coronavirus stakeholders as a industry result all construction affecting The situation unprecedented OUTLOOK FOR 2020 the relevance and and 100% organic a strong increase accompanied by business model. growth in 2019. This impressive in profitability, NGE delivered growth was highlighting exceptional

A record

(up 0.3% year on year). now represents 2.7% of revenuerose by more than 40% and income from ordinary activities pace of progress. Operating now gradually ramping up their were begun, both of which are in which two very large projects stood still, but 2019 was a year 20%. Only International business Subsidiaries grew by more than All the National Specialist the Grand Paris Express project. and the work carried out on Jean-Sébastien Leoni, Leoni, Jean-Sébastien than more contributed by optical fibre networks, which doubled year on year, driven revenue from Major Projects to by 17% revenue from the Regions up growth during the year; with experienced very strong business All entities and business lines all about progress A year that was face future face storms with of peace future mind”. it to needs continue and growing to the NGElong-term future. has everything which allows us to look confidently book at the record level of over year, good order our “2019 very was with a year! € 1 billion. As forecast, Executive Vice President

€ 200 200 million,

in in operating cash flow increase 60% increase in revenue 23% leasing leasing liabilities). (including at the year-end totalled increase over 2018. Net debt reflecting a 60% year on year for the year totalled flow. As a result, operatingdebt andcash generating strongflow cash by containing its long-term gross to improve its net debt position In this context, NGE was able EBITDA was up by a significant At 36%. recruitment. investment and extensive growth requiring substantial especially in a period of exceptional This is a major achievement, € 178 million (7.1% of total revenue), € € 48 million of IFRS 16 4.1 billion,

€ 160 million, € 291 million

60 2019 Annual Report 61

Consolidated income statement Consolidated income statement

In thousands of euros 31/12/2019 31/12/2018 In thousands of euros 31/12/2019 31/12/2018

Income from Operating Activities 2,497,881 2,028,293 CONSOLIDATED NET INCOME 26,325 28,491

Other Income from Activities 50,029 46,912 Other comprehensive income that may not be subsequently recycled to net income

Purchases consumed (490,106) (380,459) Actuarial adjustments (1,723) (892)

Personnel expenses (608,587) (542,270) Re-measurement of fixed assets - 16,522

External expenses (1,249,824) (1,010,949) Taxes on other comprehensive income that may not be subsequently recycled to net income 574 (5,382)

Taxes and Duties (28,164) (24,611) Other comprehensive income that may be subsequently recycled to net income

Amortisation expense (100,381) (75,960) Fair value change on Hedging Instruments 132 (144)

Provisions (4,662) (223) Translation adjustment 752 381

Change in work-in-progress and finished product inventories (1,875) 2,202 Income tax on comprehensive income (46) 50

Other Operating Revenue and Expenses 4,077 5,387 NET INCOME AND GAINS AND LOSSES RECOGNISED DIRECTLY IN EQUITY 26,014 39,026

OPERATING INCOME FROM ORDINARY ACTIVITIES 68,388 48,322 Comprehensive income attributable to owners of the parent 22,874 36,014

Operating Income from Ordinary Activities 2.7% 2.4% Comprehensive income attributable to non-controlling interests 3,140 3,013

Other Operating Income and Expenses (21,953) (5,824)

OPERATING INCOME 46,435 42,498

Income from Cash and Cash Equivalents 55 62

Cost of Financial Debt - Gross (10,473) (9,719)

Net Cost of Financial Debt (10,418) (9,657)

Other Financial Income and Expenses (149) 367

Share of Net Income from Associates 74 (2,885)

Tax expense (9,618) (1,832)

NET COST OF FINANCIAL DEBT 26,325 28,491

- Group share 23,393 25,479

- Non-controlling interests 2,932 3,013

EARNINGS PER SHARE ATTRIBUTABLE TO COMPANY SHAREHOLDERS

Earnings per share - basic (Group share) 3.88 3.88

Earnings per share - diluted (Group share) 3.88 3.88

Construction of an underpass beneath the rail tracks at Saint-Médard-sur-Ille 62 2019 Annual Report

Consolidated statement of financial position

Replacement of the Sadi-Carnot bridge at Sète

Assets Liabilities

In thousands of euros 31/12/2019 31/12/2018 In thousands of euros 31/12/2019 31/12/2018

Goodwill 263,267 273,232 Issued share capital 52,580 52,580

Intangible Assets arising from concessions 5,091 5,369 Bonuses 22,648 22,648

Other Intangible Assets 6,410 1,359 Reserves 208,097 194,124

Property, Plant and Equipment 317,387 292,094 Net income for the period 23,393 25,479

Rights to use leased assets 168,880 125,854 SHAREHOLDER EQUITY - GROUP SHARE 306,718 294,831

Investments in associates 14,023 7,953 Non-controlling interests 6,924 6,255

Available-for-sale financial assets 24,217 22,277 TOTAL EQUITY 313,642 301,086

Other financial assets 75,269 40,066 Non-current loans and borrowings 275,625 259,556

Other non-current assets 8 521 10,069 Non-current leasing liabilities 67,270 44,835

Deferred tax assets 1,238 1,927 Non-current provisions 85,890 79,587

NON-CURRENT ASSETS 884,303 780,200 Deferred tax liabilities 7,217 2,410

Inventories 48,897 51,080 NON-CURRENT LIABILITIES 436,002 386,388

Customer receivables 883,178 756,989 Current loans and borrowings 74,296 52,978

Advance payments 6,499 13,323 Current leasing liabilities 38,853 21,895

Other current assets 205,566 165,949 Bank overdrafts 249,333 130,393

Current tax assets 34 1,209 Current provisions 7,562 6,110

Cash and cash equivalents 414,470 273,387 Advances and payments on account received 157,522 100,357

CURRENT ASSETS 1,558,644 1,261,937 Trade payables 754,072 693,526

TOTAL ASSETS 2,442,946 2,042,137 Other current liabilities 408,622 343,008

Current tax liabilities 3,041 6,396

CURRENT LIABILITIES 1,693,301 1,354,663

TOTAL LIABILITIES 2,442,946 2,042,137 64 2019 Annual Report 65

Consolidated cash flow statement

In thousands of euros 31/12/2019 31/12/2018

CONSOLIDATED NET INCOME 26,325 28,491

Net amortisation, depreciation and provisions 115,592 92,202

Other operating income and expenses (6,519) (1,176)

Gains and losses on disposals 4,234 (53,797)

Share in net income of companies accounted for using the equity method (74) 2,885

Dividends received (from shares in non-consolidated companies and companies accounted for using the equity method) (150) (443)

NET CASH FROM OPERATING ACTIVITIES AFTER TAX 139 408 68,162

Tax expense (including deferred taxes) 9 618 1,832

NET CASH FROM OPERATING ACTIVITIES BEFORE TAX 149,026 69,994

Change in tax payable (6,936) (47)

Change in operational Working Capital Requirement 17,558 33,698

NET CASH FLOW FROM OPERATING ACTIVITIES 159,648 103,645

Disbursements related to acquisitions of property, plant and equipment and intangible assets (92,060) (99,104)

Receipts related to disposals of property, plant and equipment and intangible assets 5,459 11,968

Investment in assets relating to concessions - (2,140)

Income / Expenditure related to acquisitions of financial assets (11,049) 65,402

Impact of changes in Group structure 3,211

Dividends received (from shares in non-consolidated companies and companies accounted for using the equity method) 150 612

Change in loans and advances granted (34,273) (12,094)

Change in amounts due to non-current asset suppliers 3,365 5,024

NET CASH FLOW FROM INVESTMENT TRANSACTIONS (125,197) (30,332)

Dividends paid to the shareholders of the parent (12,751) (9,990)

Dividends paid to non-controlling interests in consolidated companies (3,290) (1,414)

Receipts from new borrowings 91,060 80,207

Repayment of borrowings (54,033) (42,111)

Repayment of leasing liabilities (33,286) (25,008)

NET CASH FLOW FROM FUNDING TRANSACTIONS (12,300) 1,684

Impact of exchange rate fluctuations (8) 502

CHANGES IN NET CASH 22,143 75,497

CASH AND CASH EQUIVALENTS AT THE BEGINNING OF THE PERIOD 142,994 67,495

CASH AND CASH EQUIVALENTS AT THE END OF THE PERIOD 165,137 142,994 66 2019 Annual Report

Non-financial report key performance indicators

NGE performance indicators Unit 2019 2018 Change NGE performance indicators Unit 2019 2018 Change ECONOMY & GOVERNANCE: KEY FIGURES ENVIRONMENT (1) Total revenue €m 2,497 2,028 23.1% TeC02 135,367 149,427 -9% Total investment in hardware # 1 Direct GHG emissions from the machinery fleet (plant + trucks) €m 103 100 3.0% as a proportion of revenue geC0 /€ (plant, equipment, vans and cars – Exc. IT and buildings) 2 64 74 -14% Revenue Innovations under development Nb 54 73 -26.0% # 1 GHG emission reductions as a result of using rail transport TeCO 1,022 986 4% for employee travel 2 Number of QSE-certified sites (entities x sites) Nb 172 161 6.8%

HUMAN RESOURCES #1 Average CO2 emissions from the Segauto fleet g/km 118 114 4% Workforce Nb 12,402 11,049 12.25% #1 Idling rate of production machinery Percentage of which are women % 10,60% 9.40% 26.6% (1) (Idling is defined as the length of time that the engine of a piece of machinery runs % 28 31 -3 at low rpm while stationary and not performing any task) Percentage employed under Permanent Full-Time % 94% 95.00% 11.1% (1) Contracts 62 54 #2 The proportion of NGE Regions with materials recovery and recycling Percentage employed under Fixed-Term Project-Specific % (8 of (7 of 8 % 4,60% 4.00% 27.7% (1) centres Contracts 13 Regions) 13 Regions) Work/study contracts (apprenticeship + vocational training Nb 510 520 -1.9% (1) #3 Proportion of R&D expenditure devoted to environmental issues % 41 - - contracts) #4 Worksite excess materials recovery rate Number of employees joining Nb 3,813 3,460 10.2% % 70 - - ((Consistent with government and industry (FNTP) targets)) Number of employees leaving Nb 2,460 2,827 -13.0% #5 Number of feedback submissions (good practices and/or reference Number of tutors Nb 297 297 0.0% Nb 39 cards) Total number of training hours (inc. work/study) Nb 433,425 332,689 30.3% QSE Percentage represented by apprenticeships % 66% 56% 53.5%

Number of trainees trained (inc. work/study trainees) Nb 10,665 9,834 8.5% Number of worksite QSE inspections Nb 4,579 4,142 10.55%

OCCUPATIONAL HEALTH & SAFETY Number of 15-minute QSE briefings led by TLs & SMs Nb 11,570 10,229 13.11% Frequency rate for lost-time occupational accidents Rate 16.41 15.06 1.35 (1) environmental indicators revised on the basis of the 5 targets set out in the 2019-2021 Environment Plan. Occupational accident severity rate Rate 0.96 0.82 0.14

Number of lost-time occupational accidents Nb 359 286 26%

Number of non-lost-time occupational accidents Nb 303 244 24%

Number of days lost Nb 20,968 15,527 35.0%

Number of travel-related accidents Nb 76 55 38%

Number of near misses and incidents reported Nb 1,971 1,675 18% 2019-2019 Environment Plan: 5 commitments Number of absences for occupational illnesses Nb 57 53 8%

Number of worksite safety inspections conducted Nb 2,034 2,111 -4% To own an increasingly To recover materials To focus R&D Natural Eco- by managers (RDs and above) fuel-efficient and clean for re-use on the environment resources responsibility 1 machinery fleet 2 3 and biodiversity 4 5 (1) ) By value. Reducing energy 13 recovery/recycling 1/3 of the 2019-2021 50% of all waste 100% of employees consumption centres... 1 in each NGE R&D budget recovered and recycled trained and fully and greenhouse Region informed 10% reduction in drinking gas emissions by 8% water consumption 68 2019 Annual Report 69

2019 Progress Update on the Global Compact

NGE conducts business on the basis of respecting Correspondence table HUMAN RIGHTS

1. Businesses should support and respect the Responsible Purchasing Policy and introduction the environment and all its stakeholders Pages 14-15 protection of internationally proclaimed human rights of a vigilance plan

(employees, partners and customers) 2. Make sure that they are not complicit in human Responsible Purchasing Policy and introduction Pages 14-15 rights abuses of a vigilance plan

for the benefit of current and future generations. INTERNATIONAL LABOUR STANDARDS

3. Businesses should uphold the freedom Vital rules defined and introduced of association and the effective recognition in consultation with employee Page 11 of the right to collective bargaining representative bodies

Our commitment to protecting employees 4. The elimination of all forms of forced Pages 11-12-13 and partners and compulsory labour Page 21 Taking care of our people “Shrinking and controlling its environmental footprint, Responsible Purchasing Policy and introduction 5. The effective abolition of child labour Pages 14-15 promoting occupational safety, social cohesion of a vigilance plan Inclusion and employee personal and professional fulfilment, Recruitment of refugees Pages 18-19 6. The elimination of discrimination in respect Gender equality and equal opportunities Page 19 working to support regional development, and full of employment and occupation for career progression Pages 18-19 compliance with business ethics are all integral The Emploi 45 + label Page 19 to NGE strategy. ENVIRONMENT 7. Businesses should support a precautionary Environment Plan Page 16 NGE has been a signatory to the United Nations Global approach to environmental challenges

The New Generations endowment fund Page 15 Compact for several years. As a signatory, the Group 8. Undertake initiatives to promote greater A cleaner plant and machinery fleet Page 17 environmental responsibility supports and applies the ten principles of the Global Stormwater holding tank project in Clermont-Ferrand. Page 17 R&D focused on the environment and biodiversity Page 16 Compact grouped together into four fundamental Materials recovery centre Page 17 9. Encourage the development and diffusion Mobile washing station Page 17 of environmentally friendly technologies themes: human rights, working conditions, environmental The Avignon Tramway worksite Page 17 protection and anti-corruption. We are renewing Digitalisation in all areas of the multi-expertise model Page 25 our commitment to the Global Compact and expressing ANTI-CORRUPTION 10. Businesses should work against corruption Business ethics training Page 15 in all its forms, including extortion and bribery our commitment to progress its principles through Ethical risks map Page 15 our strategy and corporate culture.”

Antoine Metzger, Chairman of NGE FOLLOW US ON SOCIAL MEDIA

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