SAP Solution in Detail SAP Technology SAP Sybase Adaptive Server Enterprise

Road Map to SAP® Sybase® Adaptive Server® Enterprise Table of Contents

3 Quick Facts 7 Rock-Solid Reliability Equals “Always There” Availability 5 Moving to a Real-Time Data Enabling Reliability Through Platform for Transaction-Based Ease of Administration Applications Gaining Efficiencies with Market Proven for Mission- SAP Sybase ASE Critical Applications Increasing Security Increasing Value with 6 The SAP Business Suite and No-Contest Cost Leadership SAP Sybase ASE Advantage Ready for Migration Optimizing for Seamless Operations 11 Customer-Driven Migration Enabling Unified Testing Road Map for SAP Sybase ASE Synchronizing Releases Designing Your Road Map Resolving Issues Quickly Conclusion with Unified Maintenance Find Out More Simplifying Monitoring and Administration with Integration Leveraging SAP’s Strategic Vision Quick Facts

Summary Business Challenges Business Benefits The integration of SAP® Business Suite •• Support growing volume of transac- •• Faster processing with millions of applications with SAP Sybase® Adaptive tions for mission-critical applications transactions per minute on large and Server® Enterprise (SAP Sybase ASE) •• Guarantee data security, reliability, and growing databases delivers unprecedented value and a real- integrity •• Low total cost of ownership through time platform for next-generation applica- •• Keep maintenance and administrative efficient use of storage, processors, tions. It provides an extreme transaction costs low and staff resources processing environment that can support •• Minimize support risks and simplify •• Greater efficiency with applications tens of thousands of concurrent users system administration and database optimized to work with high performance on cost-effective, •• Protect current IT investments and together and managed from a single standards-based platforms. A fast, simple provide a road map to future technol- interface migration process to SAP Sybase ASE can ogy adoption •• Lower support costs due to synchro- be completed in a matter of weeks. •• Complete database migration in only a nized product release cycles that avoid few weeks unnecessary upgrades •• Simplified business and deployment Key Features planning with a single vendor for data- •• High performance ‒ Gain predictable, base, applications, and support consistent, and scalable applications •• Proven road map for smooth, quick, •• Data compression ‒ Reduce storage and cost-effective migration requirements for relational and unstructured data For More Information •• Integrated administration ‒ Simplify Call your SAP representative, or visit us database monitoring, management, online at www.sap.com. and maintenance

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 3 Responsiveness. Reliability. Results. These have always been the demands enterprises place on their business applications. But today’s competitive market landscape has added a new demand: real time. SAP offers a comprehensive database archi- tecture that can meet your real-time requirements – now and into the future.

Organizations are under relentless pres- This paper presents a compelling sure to push transaction-based business case as to why you should consider SAP applications to their limits. Data volumes Sybase ASE as the RDBMS of choice for are exploding. User populations are grow- your transactional applications. We dis- ing and increasingly mobile. Application cuss how you can quickly migrate to the performance and reliability expectations new database with minimal disruption are rising. In this environment, you must and cost. With SAP Sybase ASE as the critically evaluate the underlying data- foundation for your SAP Business Suite base for each of your business applica- applications, your company can improve tions. SAP has built a database platform overall data management capabilities with real-time requirements in mind. and achieve efficiencies in application SAP® Sybase® Adaptive Server® Enter- cost, responsiveness, and reliability while prise (SAP Sybase ASE), the SAP HANA® setting the stage for future growth. platform, SAP Sybase IQ server, and SAP Your database migration project Sybase SQL Anywhere® solutions help doesn’t need to be a complex endeavor. deliver the performance levels your busi- As the single provider behind all aspects ness demands. With SAP Sybase ASE, of the software, we understand and can users of SAP Business Suite applications orchestrate your database migration pro- will find the underlying database offers cesses ‒ based on thousands of success- optimized performance, better reliability, ful implementations around the globe. and increased productivity. Migrating to SAP Sybase ASE ‒ with its As an optimized relational data- outstanding performance, excellent value, base management system (RDBMS), integration with SAP Business Suite, and SAP Sybase ASE is designed for high- rock-solid reliability ‒ is a change that performance transaction-based appli- helps you achieve your business goals cations involving massive amounts of today while advancing business capabili- data and countless users. Our strategic ties well into the future. database vision has helped propel us to be one of the world’s fastest-growing database companies.

4 SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise Moving to a Real-Time Data Platform for Transaction-Based Applications

Market Proven for Mission- tion. The software’s robust design means Critical Applications that it retains the highest service levels possible, so your business applications Innovation through experience has been remain reliable and responsive under the deep history of SAP Sybase Adaptive even the most punishing workloads. With Server Enterprise. Sybase, an SAP com- its proven scalability, growth ceases to pany, designed the mission-critical, high- be an IT problem and becomes, instead, performance RDBMS from the ground a true business opportunity. up to be the most responsive database Sybase has an unmatched record in for transaction-based applications. Our designing its databases to leverage RDBMS has been validated in the field by advances in CPU performance. As such, more than 30,000 Sybase customers. SAP Sybase ASE runs fully optimized on Perhaps more telling, SAP Sybase ASE the most powerful microprocessors to powers mission-critical applications for achieve extreme performance metrics. 24 of the world’s top 25 banks. SAP Sybase ASE executes database que- Throughout the years, Sybase has ries with lightning-fast responsiveness. established itself as a valued customer- For example, using complex dynamic centric partner in the deployment of vital queries that can bring other databases business applications, as demonstrated to a crawl, business users can perform by its 97% customer satisfaction rate. the same queries smoothly and quickly In short, SAP Sybase ASE is one of the using SAP Sybase ASE. By incorporating most reliable, responsive, cost-effective, SAP Sybase ASE into your demanding and easy to maintain databases avail- transactional application environment, able, from one of the industry’s most your organization gains predictability, innovative leaders. consistency, and scalability. With SAP Sybase ASE, your demand- SAP Sybase ASE is the overwhelming ing IT environment can execute millions choice among users in the performance- of transactions per minute with terabyte- dependent, no-downtime-allowed finan- sized databases, while maintaining rapid cial services sector. In terms of speed, growth rates in data and transaction vol- uptime, and value, the database simply umes for an ever-expanding user popula- is unparalleled.

SAP’s database platform for real-time requirements delivers the performance levels you need, with better reliability and increased productivity. Our vision has helped propel us to be one of the world’s fastest- growing database companies.

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 5 The SAP Business Suite and SAP Sybase ASE Advantage

The latest release of SAP Sybase ASE ware, tools, and best practices, so your Simplifying Monitoring and enables full-scale integration with SAP SAP Business Suite applications are up Administration with Integration Business Suite. Now the database is opti- and running quickly on SAP Sybase ASE mized for increased performance and while meeting all specified criteria. With tight integration between SAP Busi- reliability with SAP’s premier business ness Suite and SAP Sybase ASE, moni- application environment. With the pairing Synchronizing Releases toring and administration is much of the two, the top-to-bottom integration simpler, allowing you to quickly identify, of vital business applications with the With both the SAP Business Suite and mitigate, and resolve problems. In fact, database infrastructure is in place. the SAP Sybase ASE database on syn- your overall system management is The business benefits of dovetailing chronized release cycles, this tight inte- more streamlined and effective, resulting SAP Business Suite with SAP Sybase gration means that new features and in better performance, reliability, and ASE are significant and numerous for performance enhancements are avail- lower cost of ownership. today’s enterprises. The following is a able at the same time, so your users sampling of the advantages of this pow- don’t have to wait for separate releases. Leveraging SAP’s erful integration. Your IT group can be confident of main- Strategic Vision taining compatibility and not needing to Optimizing for upgrade systems separately, lessening We cannot overstate the following point: Seamless Operations any disruptive effect on your business Our strategic vision for business applica- users. tions now fully encompasses the under- Current and future optimizations Additionally, the synchronized releases lying SAP Sybase ASE database. What between the business application side of of SAP Business Suite and SAP Sybase we have learned from our vast customer operations and the enabling database is ASE help ensure smooth upgrades for network, as well as our profound internal a priority for SAP. Industry-leading per- existing applications, greatly improving expertise, is now and forever inherent in formance functionality drives all system the process of updating your business the database’s value to your business improvements. No other database will be environment with the latest functionality. users. more responsive for SAP Business Suite So, when either the database or the users than SAP Sybase ASE, because application gets a new feature, you can every area of performance improvement instantly leverage the feature throughout is leveraged from both the application the system. and database side by SAP developers. Resolving Issues Quickly Enabling Unified Testing with Unified Maintenance

A unified testing program means that Now you can have a single maintenance SAP Business Suite applications and program for your organization’s applica- SAP Sybase ASE database management tions and the underlying database, elimi- systems are designed to work together, nating tiresome finger-pointing among so your deployment happens more vendors. This unified program helps quickly ‒ and faster application rollouts ensure that work done on either the translate into accelerated time to value. application or the database does not In addition, our SAP Rapid Deployment undermine the capabilities of the system solutions offer specific migration soft- as a whole.

6 SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise Rock-Solid Reliability Equals “Always There” Availability

In the always on, always ready financial fixes root causes quickly. said problem resolution happened faster services industry, downtime is a disaster. An October 2011 study by IDC shows with Sybase over the leading competitor Thus, with its reputation as a rock-solid that SAP Sybase ASE saves companies (72% compared to 16%), and overall database, SAP Sybase ASE is a must- 60 hours annually in unplanned downtime they preferred support from Sybase than have database in that market segment. compared to competitive databases. that of the leading competitor (56% to Dynamic configuration is a key feature And 2011 research by Bloor reports that 8%). See Figure 1. that minimizes unnecessary downtime, 21% of SAP Sybase ASE users had not When it comes to achieving service- allowing your system to adjust to chang- rebooted their database in two years, level agreements (SLAs), our demon- ing conditions in the application environ- while 16% never have had to reboot at all. strated reliability puts SAP Sybase ASE ment. For example, caching requirements Not to be overlooked in any reliability in the driver’s seat among databases. change automatically to match applica- analysis is vendor service and support. Tensions between business users and tion requirements. In the Bloor study, 55% of respondents IT managers over SLAs can be greatly SAP EarlyWatch® services proactively said that mean time to repair (MTTR) reduced or eliminated entirely when the zero in on issues before problems arise. was faster with Sybase support, while a application infrastructure, such as the And if issues do arise, integrated alerting mere 5% thought the leading competitor SAP Sybase ASE database, consistently functionality identifies the problems and was faster at MTTR. Furthermore, users meets or exceeds goals.

Figure 1: Greater Satisfaction with SAP® Sybase® Adaptive Server® Enterprise

80%

70%

60%

50%

40%

30%

20%

10%

0% SAP Sybase ASE Oracle faster SAP Sybase ASE Oracle better faster better Issue resolution Satisfaction with support

Percentage faster or better 67%–100% more or less 33%–67% more or less 0%–33% more or less

Source: Bloor Research, 2011

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 7 Enabling Reliability Through Ease of Administration Real-World Migration: BNP Paribas

Ease of administration is central to SAP Sybase ASE reliability. Using a cockpit BNP Paribas Corporate & Investment Bank- ing (CIB) is a globally recognized leader that designed for database administrators (DBAs), you can monitor SAP Business Suite in provides financing, advisory, and capital mar- the same console. The cockpit is an intuitive administrative tool that can be used on- kets services. The organization’s asset liability site or remotely, so there’s no delay for your DBAs to handle tasks as they occur. Also, management and treasury division must ensure SAP Sybase ASE can run routine administrative tasks automatically, greatly reducing that senior management has a real-time view of DBA workloads. liquidities and the bank’s cash position in order to implement appropriate hedging strategies. To Ease of administration starts immediately. Whether the business environment achieve this objective, the division implemented requires a standard installation or a high-availability one, your users are likely to its Worldwide Asset Risk Management (WARM) prefer working with SAP Sybase ASE. In the field, this has proven true for patching project, built with a combination of SAP® and migration as well. See Figure 2. BusinessObjects™ solutions and SAP Sybase® Adaptive Server® Enterprise. This combination ensures required reliability and security for risk management assessments and guarantees Figure 2: Fewer Installation and Patch Issues with SAP Sybase ASE higher analytical decision-making capacity capa- bilities for senior management. WARM provides a global real-time view of the bank’s asset and liability management to enable detailed and 70% responsive decision making at the senior man- agement level. 60% After the migration, millions of transactions 50% have been entered by the global front office, and more than 2,000 users and over 400,000 deals 40% per month are stored on SAP Sybase Adaptive Server Enterprise transactional databases. These 30% millions of records across five global hubs are replicated in real time in the WARM global data 20% warehouse, which has a data volume of more than two terabytes. 10%

0% SAP® Oracle SAP Oracle SAP Oracle SAP Oracle Sybase® less Sybase less Sybase less Sybase less ASE less ASE less ASE less ASE less

Standard install HA install DR install Upgrade/patch

Percentage less 67%–100% less 33%–67% less 0%–33% less

Source: Bloor Research, 2011

8 SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise Gaining Efficiencies with Increasing Security thieves prove successful, the information SAP Sybase ASE will be meaningless and useless to them. The U.S. Department of Homeland The benefits of solid security are incal- IDC research shows DBAs spend 40% Security’s computer emergency readi- culable. First, with fewer security issues, less time working on performance-tuning ness team ranks SAP Sybase ASE as the your DBAs spend less time applying tasks on SAP Sybase ASE than with other commercial database with the fewest patches to systems. Patching can be databases. They also work 39% fewer vulnerabilities available today. With SAP extremely time consuming, as patches hours configuring the database versus Sybase ASE, data is secure when it is generally require testing before being other RDBMS alternatives. Plus, training being accessed, during transit, and while deployed in production environments. on SAP Sybase ASE is streamlined so, at rest. SAP Sybase ASE employs row- Sometimes misapplied patches can according to IDC’s research, it takes 23% based access controls so only those cause performance issues and even fewer hours to train a DBA on SAP Sybase authenticated individuals with authority unscheduled downtime. Those direct ASE than on competing systems. As a to see the specific information can get to costs can be a drop in the bucket result, staff resources necessary to sup- it. Secure socket layer (SSL) cryptogra- compared to the damage a security port SAP Sybase ASE are reduced by 27% phy is standard in SAP Sybase ASE to breach can inflict on a company’s brand compared with market competitors. See protect data while in flight. And full on- reputation. Figure 3. disk encryption means that even if data

Figure 3: IT Staff Time Savings with SAP® Sybase® ASE Versus Other RDBMSs

RDBMS performance tuning 40%

Database configuration 39% Database maintenance, 33% patching, or upgrade Data archiving 33%

Data recovery 24% Data population, 23% migration, or testing Software runtime analysis 20%

Software testing 17%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

(Percentage savings)

Source: IDC, October 2011

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 9 Increasing Value with In one study,1 IDC pegs the total cost of Real-World Migration: No-Contest Cost Leadership ownership for SAP Sybase ASE at 28% South Australia Health less than competing databases. In other South Australia (SA) Health is committed to 2 In addition to the soft savings an enter- research, Bloor reports that 75% of protecting and improving the health of more prise gets from lower staff administration those surveyed said SAP Sybase ASE had than 1.5 million residents by providing leadership costs and the value of better security, lower licensing costs than competing in health reform, public health services, health SAP Sybase ASE offers distinct hard cost RDBMS products. IDC’s study quantifies and medical research, policy development, and savings. Those hard savings begin, natu- that perception, reporting, “SAP Sybase planning, with an increased focus on well-being, illness prevention, early intervention, and quality rally enough, with hardware. ASE license costs were 31% less than care. In metropolitan Adelaide, SA Health has As shown in Figure 4, IDC research those of products from other vendors.” in excess of 2,000 public hospital beds under indicates that SAP Sybase ASE requires management. At any time, 250 to 300 patients less storage and fewer CPU resources to Ready for Migration are being treated in emergency departments achieve its better performance and reli- and 10,000 patients are on the elective surgery waiting list. ability metrics. Advanced compression Industry-leading performance. Rock- capabilities, both on-disk and in-memory, solid reliability. Unbeatable cost The department replaced two underperforming mean users need not overprovision their advantages. workflow management systems in its metropoli- business applications environment with These are the critical characteristics tan hospitals to provide clinical staff and hospital unnecessary and expensive mass storage built into SAP Sybase Adaptive Server management with better visibility of bed avail- ability, patient flow, and waiting times in its systems. Enterprise. They are part of the many emergency departments. To achieve this goal, SAP Sybase ASE also is a stingy user reasons SAP Sybase ASE succeeds in SA launched its Operational Business Intelligence of system memory. This is important for business segments where mission-critical (OBI) system. Part of OBI was the migration of two reasons. First, needing less memory applications must run 24x7. data to a new SAP® Sybase® ASE database. OBI cuts basic hardware expenses. Second, When your enterprise is ready to enables SA Health not only to manage patient flow significantly better in its hospital network, and possibly more interesting, it offers embrace these strategic benefits for but OBI’s superior reporting properties allow the additional performance advantages your SAP Business Suite application department to track and validate performance through improved efficiencies in memory environment, the next section provides improvement against key performance indica- buffers and cache. you with a detailed migration road map. tors. Instead of having to wait three weeks for a summary of monthly performance metrics, details can now be accessed almost instanta- neously, allowing SA Health and hospital man- Figure 4: Total Cost of Ownership Lower with SAP® Sybase® ASE agement to be more proactive and plan ahead to avoid bottlenecks.

Hardware – servers 29%

Hardware – storage 24%

Software 31%

IT staffing 26%

Downtime 39%

Total 28%

0% 10% 20% 30% 40% 50% (Percentage savings versus other RDBMSs) Five-year savings per 100 users = US$128,580

Source: IDC, October 2011

10 SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise Customer-Driven Migration Road Map for SAP Sybase ASE

You’ve recognized the compelling perfor- Once you have weighed the benefits Leveraging SAP Experience mance, reliability, and value benefits of and risks as part of a thorough assess- moving to SAP Sybase ASE as the under- ment of the SAP Business Suite software In any migration of SAP® Business Suite applica- tions, it’s important to consider the technological lying database for your SAP Business landscape, begin your road map by eval- depth and years of expertise SAP can provide Suite applications. Now the next step is to uating your requirements, so you can during any such project. First, there are the more realize those gains through a migration establish goals for the migration and than 40 years of hands-on experience we have project. At SAP, we help make it simple for determine the scope for your project. managing mission-critical business processes your migration project to be up and run- The next stage is a comprehensive plan- for enterprises large, medium, and small. Our trusted software is ubiquitous among companies ning in a matter of weeks (see the side- ning effort, identifying resources, key across the globe. As Dr. Vishal Sikka, head of bars “Leveraging SAP Experience” and steps, and timelines. Finally, there is the technology and innovation and member of the “SAP Rapid Deployment Solutions”). migration itself, during which the source executive board and the global managing board In the following pages, we detail a field- system is moved to the new target sys- of SAP AG, notes in his blog,3 more than 500 proven, step-by-step process for migrat- tem and rigorously tested to assure it million users worldwide deploy SAP software and approximately 65% of the planet’s gross domes- ing to the SAP Sybase ASE database for meets your requirements. A postlaunch tic product is touched by SAP applications. Argu- your SAP Business Suite environment. phase follows to deliver tailored docu- ably, SAP is the business software engine for the The first step along the path is to lay out mentation and training. There are also global economy. a customer-driven migration road map. incremental services to consider, such as performance tuning, to ensure your new More than 12,000 SAP engineers and consultants located around the world devote their careers to Designing Your Road Map system provides optimum benefits. enterprise application migrations and implemen- The ultimate goal of the database tations. No one knows SAP software better. With Migrating to a new database to support migration road map is to optimize your that understanding comes a deep knowledge of SAP Business Suite applications is an business software to its fullest capabili- business processes and how to translate those important decision that should only be ties in order to deliver the greatest value. processes smoothly, efficiently, and comprehen- sively into SAP standard software. made if the upside of the choice is crystal That’s why it is so vital. By driving the clear. To achieve that clarity, our detailed process, you can determine exactly what We have an established portfolio of proven best road map puts you in the driver’s seat the benefits of database migration are practices for all industries that help organizations during the migration process. Through- for your business operations. select, deploy, manage, and migrate to the most out the process, you set the goals and Our customers depend on our soft- appropriate data management platforms for their business. The overarching criterion for these best expected metrics for the migration. In ware to run their businesses; therefore, practices is to simplify data management opera- every case the strategy belongs to you, we aim to ensure the successful adop- tions while improving application performance but the resulting tactics can be executed tion of technology so that we continue to and delivering positive business impact. either by SAP or you and your team. advance our partnerships. Our long-term

No other database is more responsive for SAP Business Suite users than SAP Sybase ASE, because every area of performance improvement is leveraged from both the application and database side by SAP developers.

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 11 strategy is simple: deliver application ment to ensure that time and expense sites running SAP Sybase ASE typically performance, reliability, and value to our issues are identified and measured. Also, need fewer DBAs to support the environ- customers. There is no greater way to do during this premigration analysis, you ment than competing databases may so than by leveraging unified SAP tech- should review vendor contracts to deter- require. nology ‒ with every component designed mine when database licenses are up for to work in perfect harmony. renewal to avoid duplicate payments. Planning Your Approach to Migration Our consultants can work with you to The next stage is a comprehensive Defining Your Goals and Scope document your current database environ- migration planning effort where you iden- The first stop on the road map calls for ment and create a high-level migration tify which landscape to migrate first and a detailed assessment of your SAP project plan for a comprehensive system determine which migration approach to Business Suite application environment. landscape. We help you identify true oper- follow. During this phase, resources are SAP works with you to help determine ations and support costs for the current identified, project schedules are estab- the feasibility of the migration based on environment for comparison with pro- lished, and cost estimates are approved. bottom-line considerations for total cost jected savings using SAP Sybase ASE. For During the planning phase, you can of ownership. Together, we evaluate your example, based on previously mentioned establish additional requirements for the SAP Business Suite application environ- research, we can demonstrate that the migration ‒ for example, whether you

Figure 5: Customer-Driven Road Map: Safe Migration to SAP Sybase ASE

Evaluation Planning Migration Manage

Value proposition Migration plan New system landscape Optimize new landscape Determine value proposition for Review the SAP® Business Suite Perform standard installation of Train staff on the new database the migration. Weigh benefits software environment, which sandbox, development, quality and application environment and risks such as features, landscape to migrate first, and assurance, and production and optimize the database. function, and cost. Establish which approach to use. Consider systems. goals and scope for project. whether other solutions can Extended database dovetail with migration effort. Database migration administrator trainings Value engineering review Develop schedules and cost Migrate production system to estimates. SAP Sybase® Adaptive Server® Performance optimization Road map service Enterprise (SAP Sybase ASE). for database platform Resources Fully test the system before Remote database Determine if internal resources going live. Operations services are the best choice to handle all aspects of the migration Rapid deployment solutions for and, if not, which partners to migration to SAP Sybase ASE engage with. Database migration services Proof of concept Determine whether building Minimize downtime a test system is a requirement Full migration service before migrating the production system. Unicode conversion

Planning workshop Virtualization Unicode conversion

Upgrade service

Source: SAP 2012

12 SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise require new hardware or if high-availability SAP® Rapid Deployment Solutions systems need to be put in place. You can ascertain your DBA resource require- Perhaps one of the biggest barriers to any migration project is time. Often a migration is forecast to take so long to complete that it’s never undertaken, despite the obvious benefits. Slow and expensive ments and estimate data compression migrations occur for two main reasons: poor upfront planning and a lack of relevant experience on the levels as well. If working with SAP services, part of the database migration team. all potential savings from the project are revealed and a customized database To eliminate delays and the concomitant costs that go with them, SAP® Rapid Deployment solutions migration strategy is delivered to you. can deliver fast, efficient, and affordable migrations tailored for specific industries and companies of all sizes. In some enterprises the IT team will take complete control of the migration, Some of the advantages of our rapid-deployment solutions are outlined below. They offer: empowering individual team members •• Predictability ‒ They present detailed costs, timelines, and specific goals in clear language with that possess the necessary skills and actual cost data for associated fixed-scope services. experience to do the work. However, not •• Integration ‒ They help you assess and plan for current business functions, as well as anticipated future IT landscapes, such as mobile, cloud computing, and in-memory computing. all companies have the depth and breadth •• Choice ‒ They help you align deployment options with your needs for on-premise, hosted, or cloud of technical skills and the experience of computing environments. managing database, operating system, and application migrations. For that very SAP Rapid Deployment solutions apply well-established templates, field-proven best practices, pre- reason, SAP offers rapid deployment configured content, and customer-specific educational materials in an innovative delivery model that helps quicken time to value. Solutions are designed for a range of key process areas, including: solutions for organizations looking to •• Sales, service, and marketing leverage outside expertise for a proven, •• Supply chain management and manufacturing time-definite approach. See the sidebar •• Product development and manufacturing “SAP Rapid Deployment Solutions.” •• Human resources Other motivations for migration are fre- •• Financials •• Operations and IT quently uncovered in planning conversa- •• Mobile, in-memory, and cloud computing tions between SAP and our customers. For example, you may be launching disas- Implementing enterprise software can present challenges due to scope creep, loose project manage- ter recovery sites or application consoli- ment, and unpredictability of costs and timelines as well as internal demands for customization. The dation initiatives and, as a result, new fixed scope, fixed cost, experience, best practices, and skills offered by our rapid-deployment solutions help keep your projects on track. Proprietary migration tools, preconfigured content, and SAP tem- databases need to be evaluated. What- plates can quickly deliver anticipated functionality, with minimal need for customization. Our tailored ever complementary projects are under- training guides help ensure that postimplementation solution productivity is sustained. way, we can help identify them and, if and where possible, integrate them with your Our track record is impressive. For example, we have managed migration deployments for more than database migration effort. 1,400 rapid-deployment solutions for over 1,000 customers. Most of those deployments have gone live in less than 12 weeks, and some in as little as 8 weeks.

Migrating and Testing Your Database Before making the decision to embark upon a migration, your IT organization may want to validate When your planning is complete and the actual range of performance improvements expected from the migration, as well as uncover any your organization has approved the potential integration issues by conducting a proof of concept. The proof of concept tests for perfor- migration project, the next milestone is mance, integration issues, and usability. It employs the same operating system that will be in place in the planned production environment. SAP Sybase® Adaptive Server® Enterprise works with more oper- to begin the database migration itself. ating systems than any of the leading competing databases, assuring the widest range of customer IT With SAP Sybase ASE, you can choose preferences is supported. from a wide range of SAP-certified, enterprise-class servers and operating Our SAP engineers and consultants stand ready to execute proof-of-concept tests for SAP Business systems. Suite software to ensure the integrity of the process. Utilizing proprietary methodologies that generate precise and timely results, our knowledge of SAP software assures the most thorough and accurate During this phase of the migration, if a testing possible. We can replicate the customer environment in such a way that conclusively shows new operating system is specified, or a application performance improvements using the new database. change in hardware mandated, the new operating system and servers will be installed and tested first.

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 13 The next step is to prepare your source Here, again, our competence and expe- Of course, you can sign up for incre- systems (the current application and rience can be critical. That’s because in mental DBA training. We offer an in-depth database environment) and the target any migration to the source system, your curriculum of database education, such systems (the new environment). For system will need to be offline during the as performance tuning and troubleshoot- example, the source systems database exporting of the data. To minimize down- ing, which can ultimately lead to profes- schema needs to be mapped into a work- time, it makes sense to use the most sional certification on the SAP Sybase ing SAP Sybase ASE schema, which refers experienced migration experts available ASE database. to the physical model of the database ‒ – those armed with the most advanced specifically the tables, columns, indexes, migration tools, such as those available Options and Additional Services views, data types, and more. If SAP man- to SAP’s team. Once your target database is tested and ages the migration, our engineers and On the subject of downtime, for some ready with production data, SAP Busi- consultants then install proprietary tools companies any downtime is an unaccept- ness Suite is loaded onto the new sys- that automate steps; other vendors would able condition. For enterprises that tem. If your SAP migration plan called for have to manually perform these steps demand 24x7 operations, SAP offers an application software upgrade option by writing laborious Structured Query near-zero downtime services to help as well, the new version will be installed. Language (SQL) data definition language ensure every available second of uptime Another option strongly suggested by scripts. Thus, in addition to the skills of the from the newly migrated database and SAP is Unicode conversion. Unicode is SAP technical staff, our proprietary auto- SAP Business Suite application. the lingua franca of interapplication com- mated tools ‒ built from years of database No database is too large (or too small) munication, enabling the translation of migration experience ‒ greatly speed up to migrate. The size of your database will more than 100,000 characters found in the migration process while keeping costs partially determine how long it takes to the world’s many languages (compared down. complete the data migration step. How- to 94 printable ASCII characters). Uni- Then the SAP Sybase ASE database ever, that time window has already been code is an industry standard, not an with the proper schema is generated on accounted for in your migration plan. SAP standard. Data passed in interfaces the target system. When the source sys- The final phase of a standard database between applications needs to be inter- tem data is moved to the new target sys- migration engagement is to fully test the preted correctly. The Unicode standard tem, the new system is rigorously tested system. Once this is completed, SAP pro- representation of characters makes to ensure that it meets your requirements. vides you with comprehensive documen- communication between different appli- It’s tested thoroughly before the source tation of the migration process. At this cations easier and more consistent. For data is loaded into the database. SAP stage, the standard migration project is companies working with a global supply Sybase ASE offers you a number of meth- complete, and you can give your final or value chain, adopting this standard is ods to quickly and safely move data from approval to the work. highly recommended. the source database to the target system. SAP also can complete other work for SAP experts can choose the best, most Managing the Database your database and application environ- cost-effective method to manage the pro- Along with comprehensive documenta- ment. For example, we support: cess, based on the source database and tion, SAP offers support during the transi- •• Performance and tuning of the its configuration. tion to management of the new database. database Once the source data is packaged and One of our core services is DBA training, •• Installation of high-availability systems ready, it is transported to the target sys- and the standard SAP engagement •• Implementation of disaster recovery tem. This includes not just the applica- includes a two-day training seminar. Dur- sites tion data in the database but associated ing the training, your DBAs learn about •• Migration of non-SAP software to the user information such as login and pass- the architecture, structure, functionality, new environment word information as well as user access and integration of the SAP Sybase ASE rights. Differences between the source database. Knowledge transfer covers and target databases are also resolved, everything from how to administer the such as case-sensitive or non-case- system to how to parameterize the sensitive conditions. database.

14 SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise In a matter of weeks, your migration to Find Out More SAP Sybase ASE can be complete. Follow- ing the customer-driven road map and To learn more about how SAP can help leveraging our unmatched experience and your organization support tens of thou- resources is a proven way to accelerate sands of concurrent users with real-time time to value and help ensure your project performance on cost-effective, standards- comes in on time and within budget ‒ based platforms, call your SAP represen- making your whole database migration tative today or visit us on the Web at experience as smooth as possible. The www.sap.com. benefits speak for themselves: SAP Business Suite users enjoy improved per- FOOTNOTES formance, IT runs a truly mission-critical database infrastructure, and your busi- 1. “Calculating the True Cost of RDBMS Owner- ness has a database with a lower cost ship and How Sybase ASE Stacks Up: A Guide for SAP Business Suite Users,” IDC white paper, of ownership. sponsored by Sybase (December 2011), www.sap.com/asset/index.epx?id=47b15bef Conclusion -d528-4843-965e-b243c458d7f4. 2. “Sybase ASE Total Cost of Ownership: A Comparison to Oracle,” Bloor Research Today businesses expect and need appli- (September 2011), www.sybase.com/files cations to offer real-time information. /White_Papers/SYBASE_ASE_Bloor_Research The combination of SAP applications _TCO_vs_Oracle.pdf. and a real-time data platform can get 3. Dr. Vishal Sikka, “Freedom for Java,” SAP Community Network (November 9, 2009), you there. Migrating to SAP Sybase ASE, http://scn.sap.com/people/vishal.sikka with its excellent performance, outstand- /blog/2009/11/09/freedom-for-java. ing value, and rock-solid reliability, is a smart move on its own. When you con- sider the tight integration with SAP Business Suite and all the benefits that integration can deliver now and in the future, migrating to SAP Sybase ASE is a strategic initiative that any organization running SAP applications should give serious consideration.

With SAP Sybase ASE as the foundation for your SAP Business Suite applications, you can improve overall data management and achieve efficiencies in application cost, responsiveness, and reliability while setting the stage for future growth.

SAP Solution in Detail – Road Map to SAP Sybase Adaptive Server Enterprise 15 www.sap.com/contactsap

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