The Need for Understandable Voting Materials………………

Total Page:16

File Type:pdf, Size:1020Kb

The Need for Understandable Voting Materials……………… NATIONAL TA CENTER FOR VOTING AND COGNITIVE ACCESS SPRING 2009 The need for understandable In This Issue voting materials - by Nancy Ward . The need for understandable voting materials……………….. Pg 1 When people talk about voting accessibility they often think about . New to the GoVoter.org adding ramps, curb cuts, and low- website ……………………………... Pg 2 weight doors to polling sites. This is . Plain Language Resources an important part of accessibility but it What is plain language ………………Pg 3 does not make voting accessible for Why use plain language ….……..….Pg 3 everyone. Plain language and voting ………….Pg 3 Learning to use plain language …Pg 4 For many people with intellectual Plain language organizations …….Pg 5 disabilities voting accessibility does History of plain language laws….Pg 6 not mean a ramp. For voting to be accessible it means that voting Contact our Co-Directors: information needs to be Hannah Bowen, MSW understandable. Portland State University Email: [email protected] Almost all voter guides and Phone: 503-725-9609 ballots do not use plain language. These voting materials are written in Nancy Ward language that most people can’t OK Disability Law Center understand. There are a lot of legal Email: [email protected] words, everything is in small print, Phone: 405-528-1900 and the way things are worded makes www.govoter.org it hard to understand if I am voting yes or no. I often cannot understand the ballot. I have to read the ballot over and over again and sometimes I still can’t understand what it means. It is frustrating to read something over and over again and not understand it. I know several people who have decided not to vote after trying and trying and still not understanding what a ballot measure said. I think that many more people would vote if they could understand the voting material without having to read them over and over again. PAGE 1 NATIONAL TA CENTER FOR VOTING AND COGNITIVE ACCESS SPRING 2009 I have lived with a cognitive disability my whole life and it makes me upset when I hear people say that people with intellectual disabilities are not smart enough to vote and that we cannot make informed decisions. A lot of self-advocacy groups, including my group in Oklahoma, invite the league of women voters to help educate us about the voting process. We look at Candidates websites, listen to debates, fill out sample ballots, and talk about ads on the TV and Radio. I think that people with disabilities are sometimes more informed about candidates and issues then the general public. Most people I know, even those without disabilities, struggle to understand information on the ballot. I asked Gayle B. Gardner, a fellow SABE board member, about voting and she said “Voting is a very prestigious thing to do. I feel that voting is very important although it can also be very difficult. The questions are made in a way where you’re thinking yes is no and no is yes and it’s very confusing. If you don’t know the issues well then you can really get confused.” Imagine being able to read the ballot once and understand what it says. I want to be the most informed voter that I can be when I vote. If I can’t understand the voting guides then I cannot make educated decisions. Using plain language will help every citizen be the most informed voter that they can be. New to www.GoVoter.org The National TA Center for Voting and Cognitive Access is giving our website a makeover. Here are a few of the highlights from our new website . Home page: new color scheme and redesigned navigation . About Us page: pictures and stories about the Vote Team, how we got started, our goals, funding, partnering organizations and brochure . In The News page: read news articles about voters with disabilities . Documents & Training page: We reorganized all of our materials to make them easier to find. We added a page for our newsletter and improved our list of links to organizations. The documents/video page and the training page have been reorganized to add new materials and graphics. Check out the new website on June 22nd and let us know what you think. PAGE 2 NATIONAL TA CENTER FOR VOTING AND COGNITIVE ACCESS SPRING 2009 Plain Language Resources What is plain language? Plain language is a way of writing that is clear and easy to understand. It allows the reader to concentrate on the message instead of being distracted by complicated language. Readers of plain language documents understand the message the first time they read. Why use plain language? Did you know that the average American adult reads at a 9th grade reading level and nearly 25% of adults have a hard time reading basic signs and labels? Plain language is a tool to make sure you are sharing information in a way that people can understand it. Plain language saves time and money for writers and readers. People understand information faster and more accurately when it is written in plain language. Organizations who have used plain language say they get fewer calls from customers who don’t understand the materials, they get more positive feedback from their customers, and more of their customers say they trust the company. Plain language and voting Voting guides are a tool that many citizens use to get information about candidates and issues. Very few of these voting guides are written in plain language. They can be very difficult to understand for a majority of the public. The League of Women Voters has developed Easy to Read Voter Guides in a few states. These easy to read guides include pictures, lots of whitespace, and explain what a “yes” vote means and what a “no” vote means. You can view examples of these guides online. California’s easy voter guide can be found at http://lwvc.convio.net/site/PageServer?pagename=eas yvoter_guide_ and Oregon’s easy voters guide can be found at http://www.disabilityrightsoregon.org/resources/5-publications- 1/november-2008-easy-voters-guide-english PAGE 3 NATIONAL TA CENTER FOR VOTING AND COGNITIVE ACCESS SPRING 2009 Learning to use plain language Understandable information is different for different people. You should start by deciding who you want to share information with then you can start to write in a way that they will understand you. Here are a few free instructional guides that will help you get started. - GUIDE TO WRITING UNDERSTANDABLE INFORMATION: This 9 page guide was created by the National TA Center to share basic tips for making materials understandable for people with intellectual disabilities. You can download this guide on our website at http://www. govoter.org/Documents Training/DocumentsVideo/tabid/73/Default.aspx - THE PLAIN TRAIN: This free Plain Language Online Training Program will give you tips and techniques for improving your communication skills with the use of plain language. You can find the training online at www.plainlanguagenetwork.org/plaintrain/ - WRITING MATTERS Getting Your Message Across by Janet Pringle. This 85 page book is one of the most in-depth guides that we have seen. It covers the basic ideas of writing in plain language and also talks about writing for specific audiences. Chapter 6 shares information about writing materials for people with Developmental Disabilities. You can view this book online at http://www.nald.ca/library/learning/writmatt/03.htm - A PLAIN ENGLISH HANDBOOK How to Create Clear SEC Document by the U.S. Securities and Exchange Commission. This 77 page book covers the basics of writing government document using plain language and gives a lot of great examples. You can download this book online at http://www.sec.gov/pdf/handbook.pdf - WAYS TO MAKE COMPLEX INFORMATION SIMPLE: The California Department of Developmental Services has created a guide for disability accessibility. This website gives advice on using plain language and writing with disability accessibility in mind. It shares pictures that you can use to make your materials understandable for people with low literacy. Visit their website at http://www.dds.ca.gov/ConsumerCorner/WaysComplex.cfm - READING EFFECTIVENESS TOOL: Clear Language and Design created this interactive tool to help you find out if your draft manuscript is at the right Grade Reading Level for your intended audience. You can use their Reading Effectiveness Tool online at http://www.eastendliteracy.on.ca/ClearLanguage AndDesign/readingeffectivenesstool/ PAGE 4 NATIONAL TA CENTER FOR VOTING AND COGNITIVE ACCESS SPRING 2009 Organizations Dedicated to Plain Language Several organizations have been created specifically to educate people about plain language. These groups advocate for plain language laws, educate people about the plain language movement, and provide technical assistance. Here are three of our favorite groups for PandA’s who are interested in Plain Language 1) The Center for Plain Language: is a non-profit organization which promotes the use of plain language in government and business communication. The Center works to transform how people think about communication, they educate people to demand plain language in public communications, and they help businesses and government to meet that demand. They publish a quarterly newsletter which you can find on their website. www.centerforplainlanguage.org 2) The Plain Language Action and Information Network: This group of federal employees started in the 1990’s. They believed that using plain language would save federal agencies time and money while providing better service to the American public. They run a website called plainlanguage.gov, provide editing for federal agencies, and sponsoring training events. Their website is full of educational tools, examples of plain language, and news from the plain language community.
Recommended publications
  • Plain Language Revision and Insider Audiences: a City Charter Case Study a Dissertation SUBMITTED
    Plain Language Revision and Insider Audiences: A City Charter Case Study A Dissertation SUBMITTED TO THE FACULTY OF UNIVERSITY OF MINNESOTA BY Kira A. Dreher IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY ADVISOR: LEE-ANN KASTMAN BREUCH MAY 2017 © KIRA DREHER 2017 Acknowledgements I would first like to thank my committee for their support of my dissertation. I am especially grateful to my advisor, Lee-Ann Kastman Breuch, for her guidance, time, and immeasurable encouragement. I also want to thank Richard Graff for offering insight and support throughout this project and my time at UMN. Christina Haas, though not on my committee, has been a tremendous influence on my development as a scholar and my approach to research. I also want to thank Carol Berkenkotter, who drew me to Minnesota and advised me in my first two years as a graduate student. Next I wish to acknowledge the support of my fellow graduate students. Chris Lindgren and Rachel Tofteland-Trampe—my cohort—have supported me, challenged me, and taught me so much in the past five years. Sarah Puett has been a steadfast source of personal and professional strength for me, as well. These people have graciously read my dissertation work in various stages, helped me to form the project and to develop my identity in our field. I’ve been fortunate to work with other wonderful grad students in Writing Studies, including Abigail Bakke, Elizabeth Mackey, Jarron Slater, Ashley Clayson, Joe Bartolotta, Megan McGrath, Dawn Armfield, Brigitte Mussack, Laura Pigozzi, and Evelyn Meisnebacher.
    [Show full text]
  • 3. Engaging Plain Language in the Technical Communication Classroom
    3. Engaging Plain Language in the Technical Communication Classroom Kira Dreher Carnegie Mellon University, Qatar Abstract: This chapter encourages instructors to engage with plain-lan- guage strategies in technical communication courses. Robust plain-language strategies overlap substantively with core aims of technical communication. They prioritize users’ needs through effective content, style, and design, and by involving users themselves. By exploring plain language in a course context, instructors can also pursue with students a theoretical inquiry into the fraught concepts of “plain” and “clear,” the capacity and limitations of the movement to promote social justice, and the intersections of technical communication and rhetoric. In practical terms, instructors can show that technical communication expertise is central to the plain-language move- ment, which is well-anchored and recognizable across fields (business, law, health, the sciences) and across the globe. This chapter provides introduc- tory information to understand, frame, and further explore plain language through a technical communication lens, as well as five in-class applications that engage plain language in theory and practice. Keywords: plain language, plain-writing movement, plain writing Key Takeaways Effective plain-language guidelines overlap many of the goals of technical communication, such as prioritizing users’ needs and interests, involving users in producing texts, and using effective organization and design. Instructors can treat plain language as a practical application in technical communication courses, as well as an object of critical inquiry for students to explore its contextualized history, its potential support of social justice, and its rhetorical assumptions. Plain-language experience offers students a marketable, recognizable skill that they can strategically use to contextualize other specialized technical communication knowledge in their future careers.
    [Show full text]
  • NARA Writing Style Guide 2020-7-26-2021
    NARA Writing Style Guide 2020 (Last update, July 26, 2021) 1 Preface Clear writing conveys clear thought. NARA writers in all offices must strive for clear communication to explain their increasingly complex work. They write letters, memorandums, finding aids, web pages, blogs, leaflets, reports, articles, exhibit scripts, brochures, budget requests, speeches, forms, and email messages. This style guide establishes agency standards of punctuation, word usage, and grammar that will answer writers’ most common questions and will, we hope, promote clear and effective writing throughout NARA. Style changes over time and even from place to place, depending on the intended audience. These differences do not necessarily make one choice “wrong.” What is “right” is consistency within your own work and using the appropriate language and usage for your audience. The NARA Style Guide fills two needs. First, the section “Writing for Plain Language” helps us comply with the Plain Writing Act of 2010. Second, it addresses many of the questions and issues unanswered by the Government Printing Office Style Manual (GPO manual). This guide is based on the GPO manual but includes modifications that reflect current usage. The most notable difference from the GPO manual concerns the lowercasing of the word “federal” and treatment of numbers. Moving away from capitalizing “federal” is in line with the practice of several other agencies and the Plain Language Action and Information Network (PLAIN). (See section 1.4.4.) In most cases, writers will spell out numbers under 10 and use numerals for numbers 10 and over. (See section 1.10.) The GPO manual is still NARA’s primary reference for style.
    [Show full text]
  • WRITING MATTERS Getting Your Message Across
    WRITING MATTERS Getting your message across by Janet Pringle ii WRITING MATTERS Acknowledgements Janet Pringle was born and raised in Scotland but is thoroughly Canadian now. She has worked in Calgary for twelve years with people who have A big thank you to the Community Capacity Initiatives Fund of the Calgary Region Community Board (PDD) for giving me the opportunity to write this handbook. developmental disabilities, as a researcher, as a plain language writer and as an ally and advocate. Her focus is on low-literacy materials, suitable for A big thank you also to the Southern Alberta Individualized Planning Association the many people who face literacy barriers. She has written on legal top- (SAIPA), South Region Self-Advocacy Network and to Trail Blazers’ Plain Language Service. Their commitment to plain language is always refreshing and inspiring. ics, health and safety, home-buying, board participation, and women’s They have ensured the printing and distribution of this handbook. concerns. She can be reached at [email protected]. Thank you to the Vocational and Rehabilitation Research Institute for starting me along this path to plain language and for supporting an earlier manual. Thanks to Joe Wilderson for editing, research, page design for the Web edition, and to Keystone Graphics Ltd. for adapting the design to a smaller format for the print edition. And most of all, thank you to all the plain language translators (too many to name individually), in Calgary, Lethbridge and around Alberta. You have taught me so much. To purchase a copy of this book, please contact: Southern Alberta Individualized Planning Association (SAIPA) 527 6th Street South Lethbridge, Alberta T1J 2E1 Phone: (403) 320-1515 Toll free: 1-866-320-1518 Fax: (403) 320-7054 E-mail: [email protected] The price per copy is $20 (US$25).
    [Show full text]
  • The History of the Plain Language Movement and Legal Language and an Analysis of US Nuclear Treaty Language
    University of Tennessee, Knoxville TRACE: Tennessee Research and Creative Exchange Supervised Undergraduate Student Research Chancellor’s Honors Program Projects and Creative Work 5-2020 The History of The Plain Language Movement and Legal Language and an Analysis of US Nuclear Treaty Language Hannah Bradford Clauss [email protected] Follow this and additional works at: https://trace.tennessee.edu/utk_chanhonoproj Part of the Language Interpretation and Translation Commons, Legal Writing and Research Commons, and the Other English Language and Literature Commons Recommended Citation Clauss, Hannah Bradford, "The History of The Plain Language Movement and Legal Language and an Analysis of US Nuclear Treaty Language" (2020). Chancellor’s Honors Program Projects. https://trace.tennessee.edu/utk_chanhonoproj/2380 This Dissertation/Thesis is brought to you for free and open access by the Supervised Undergraduate Student Research and Creative Work at TRACE: Tennessee Research and Creative Exchange. It has been accepted for inclusion in Chancellor’s Honors Program Projects by an authorized administrator of TRACE: Tennessee Research and Creative Exchange. For more information, please contact [email protected]. The History of The Plain Language Movement and Legal Language and an Analysis of US Nuclear Treaty Language By: Hannah Clauss Submitted for Review to: Chancellor’s Honors Program University of Tennessee, Knoxville Advised By: Russel Hirst, PhD 2 Table of Contents I. Introduction 3 II. The Plain Language Movement 5 Plain Language in the Last Few Decades 5 Plain Languages in History 9 Exceptions: The “Good” Examples 17 III. Legal Language 21 Perspectives 21 Style 22 In Education 26 IV. Rhetoric 27 Classical Education and the Seven Liberal Arts 27 Branches of Oratory and Brevity 28 V.
    [Show full text]
  • A Brief History of Plain Language
    Plain Language Association International (PLAIN) Fourth Biennial Conference Proceedings Toronto, Canada — September 26 - 29, 2002 A Brief History of Plain Language Sally McBeth, Clear Language and Design Presented to the Fourth Biennial Conference of the PLAIN Language Association International, Opening Plenary, September 27, 2002 www.EastEndLiteracy.on.ca/ClearLanguageAndDesign Copyright © 2002, Sally Jeanette McBeth Table of Contents 1. Common, vulgar roots 2. The early literacy of the ruling classes 3. The entry of popular languages into literature 4. Access to information: the birth of a notion 5. The rise of mass literacy 6. Redefining literacy 7. The politics of mass literacy 8. The modern plain language movement The United Kingdom -- Maher and Cutts The United Kingdom - clarity The United States Health education in Canada and the U.S. Australia and New Zealand South Africa Canada and the founding of PLAIN The early founders of PLAIN Ending thoughts Endnotes Bibliography 1. Common, vulgar roots In a book I still find marvellous, Our Marvelous Native Tongue, The life and times of the English language, Robert Claiborne wrote about the great, successive waves of migrant peoples, beginning 8,000 years ago, over the face of Asia, North Africa, and Europe. They moved by generations, labouring and loving, warring and fighting, singing and slaughtering, farming and hunting, starving and feasting and farting around the campfire. As they went, they created the rich and exasperating languages we speak here in this room. In making that introductory statement, I have easily drawn on a dozen root words that go back those 8,000 years to a common Indo- European source.
    [Show full text]
  • Analyzing the Various Approaches of Plain Language Laws
    Analyzing the Various Approaches of Plain Language Laws Betsy A. Bowen, Thomas M. Duffy, and Erwin R. Steinberg Carnegie-Mellon University, Pittsburgh Plain language laws, designed to ensure that consumers can understand and use the personal business contracts they sign, have recently become an important new kind ofregulatory legislation. Seven states have passed laws to control the comprehensibility of consumer contracts; fifteen states have similar legislation pending. These plain language laws range from a simple statement ofa general principle to extensive and explicit requirements. Although plain language laws have been in effect for over seven years, no comprehensive evaluation of their effectiveness has yet been done. We propose an evaluation of the plain language laws to determine the characteristics of language and design associated with greatest ease of use, and the design strategies of companies and designers which produce the most usable and comprehensible contracts. This analysis would enable us to identify the best model for plain language legislation. Such an evaluation ofplain language laws would require two phases: an analysis of contracts and consumers' ability to use them, and an analysis of the design process which led to the contracts that are easiest to use. State and Federal governments enact substantial amounts of regulatory legis­ lation to aid consumers or to correct apparent injustices for consumers. Much of this legislation- automobile safety regulations, for example, and environ­ mental protection legislation- has produced real benefits. Unfortunately, however, there is a drawback to all regulatory legislation: it is expensive. The legislature spends time and effort to draft the laws. Industry similarly must spend time and effort to comply.
    [Show full text]
  • Plain Language Guide How to Incorporate Plain Language Into Court Forms, Websites, and Other Materials
    Plain Language Guide How to Incorporate Plain Language into Court Forms, Websites, and Other Materials Copyright ©2019 by National Association for Court Management. All Rights Reserved. Cover painting ©2001 by Abhijeet Chavan. All Rights Reserved. Used with permission. Cover: Sumi-e is an ancient Japanese art form of communicating with clarity and ​ ​ simplicity using only black ink, brush, and paper. The goal is to not just depict the appearance of a subject but to convey its essence and spirit. Updated: January 7, 2019 NACM - Plain Language Guide 2 ​ ​ ​ How to Incorporate Plain Language into Court Forms, Websites, and Other Materials National Association for Court Management Communications Committee, Plain Language Guide Subcommittee Aurora Zamora, Chair Texas Alyce Roberts, Co-Chair Alaska Terri Borrud Sanjay Kodidine Wisconsin Alaska Abhijeet Chavan Erika Rickard, Esq. California District of Columbia Renee L. Danser, Esq. Allison D. Spanner Massachusetts Illinois Colleen Horvath Maryland NACM - Plain Language Guide 3 ​ ​ ​ National Association for Court Management 201​8 - 2019 Board of Directors ​ OFFICERS: DIRECTORS: PRESIDENT Charleston Carter Paul DeLosh Michelle Dunivan PRESIDENT ELECT Frank Hardester Will Simmons Greg Lambard VICE PRESIDENT Tracy J. BeMent Tina M. Mattison SECRETARY/TREASURER Rick Pierce Kathryn Griffin Alyce Roberts IMMEDIATE PAST PRESIDENT Jeffrey Tsunekawa Vicky Carlson Angela VanSchoick NACM - Plain Language Guide 4 ​ ​ ​ Table of Contents 1 Introduction 9 History of Plain Language 9 2 Why Use Plain Language 11 3 Plain-Language Principles 15 3.1 What Does Plain Language Look Like? 15 Shorter sentences 15 Change passive voice to active voice 15 Reduce the reading level 17 More than words: formatting and visual design 17 Capitalization 17 White space and headings 18 Typeface 18 Visuals 19 3.2 A Deeper Look: Making Content Usable and Useful 21 Emphasize Procedural Knowledge Over Conceptual Understanding 21 Affirmation and Motivation 22 Modify Court Process 23 3.3 You’ve Drafted Something.
    [Show full text]
  • Legal Writing for the Reader
    Legal Writing for the Reader Carrie Mineart Daggett Fort Collins City Attorney Legal Writing for Lawyers • Legal writers aim for precision with little regard for whether the writing was clear or concise. • “Traditional” legal writing is notorious for unnecessarily complex words, legal jargon, and convoluted sentences that can obscure meaning, prevent understanding and create ambiguity. • In contrast, clarity, conciseness, and precision are the hallmarks of writing excellence. The Plain Language Movement “We should not speak so it is possible for the audience to understand us, but so that it is impossible for them to misunderstand us.” Quintilian, 1st Century (In other words, it started a long time ago!) Modern Developments ➢ In recent decades, governments around the world, most notably the United Kingdom, have promoted the use of plain language, focusing on cost savings and efficiency benefits. ➢ In 1998, U.S. President Bill Clinton issued a Presidential Memorandum regarding and requiring plain language in U.S. government writing. ➢ On October 13, 2010, President Barack Obama signed the Plain Writing Act of 2010 that embraces plain language principles and requires US federal agencies to use “clear Government communication that the public can understand and use.” “The language of the law must not be foreign to the ears of those who are to obey it.” Judge Learned Hand What is Plain Language? Plain Language: • Avoids verbosity, pretentious language, and tortuous sentence structures; • Includes and presents complex information in a clear and orderly way; and • Is direct, easy to read and looks like it’s meant to be read. Plain Language is NOT: Dumbed down: • when done right, plain language can be more precise; • it leaves less room for ambiguity and confusion, and • it contains the information needed.
    [Show full text]
  • Plain Language in the US Gains Momentum: 1940–2015
    Plain Language in the US Gains Momentum: 1940–2015 Karen A. Schriver, PhD KSA Communication Design & Research [email protected] Author’s note: The attached is a pre-publication draft. Please cite the published version. Citation: Schriver, K. A. (2017, Dec.). Plain language in the US gains momentum: 1940–2015. IEEE Transactions in Professional Communication, 60(4), 343–383. Retrieved from http://ieeexplore.ieee.org/document/8115322/. DOI: 10.1109/TPC.2017.2765118 INTEGRATIVE LITERATURE REVIEW Plain Language in the US Gains Momentum: 1940–2015 —KAREN A. SCHRIVER Abstract Research problem. Interest in plain-language communication has been growing in many sectors of business and government, but knowledge about its development is scattered and in need of synthesis. Research questions. How did plain language in the US evolve to gain acceptance by industry, government, and the public? In what ways have advocates changed their vision of plain language? Literature review. My review identified a corpus of more than 100 publications relevant to the history of plain language from 1940 to 2015. Methodology. I evaluated the literature on plain language to identify milestones, events, and trends between 1940 and 2015. I focused on the evolution of plain language and on ways that practitioners altered their perspective of the field. Results. Between 1940 and 1970, plain language focused mainly on readability. During the 1970s, some practitioners began to employ usability testing. By the mid-1980s, there was a widespread sense that plain-language advocates had shifted priorities from readability to usability. Between 1980 and 2000, advocates broadened their vision—beyond word- and sentence-level concerns to include discourse-level issues, information design, and accessibility.
    [Show full text]