September 11Th Attack on New York City
Working Together to Accelerate New York’s Recovery CONTENTS Page Introductory Letter 3 I. Executive Summary 5 II. Overview 7 III. Sector-by-Sector Analyses • Financial Services 21 • Travel, Tourism and Transport 33 • Retail 45 • Small Business 59 • Manufacturing and Wholesale Trade 67 • Real Estate 73 • Insurance 85 • Energy 93 • Information Technology and Telecommunications 103 • Health Care 109 • Media and Entertainment 119 • Professional Services 125 IV. Acknowledgments 131 V. Appendices • Methodology 141 • Glossary 145 Working Together to Accelerate New York’s Recovery Economic Impact Analysis of the September 11th Attack on New York This economic impact study is the result of a six-week collaborative effort by the New York City Partnership and seven leading management consulting firms. The study assesses the economic impact and ramifications of September 11th on New York City. Through intensive analysis, interviews with New York’s business leadership and selected in-depth consumer research, the team has developed an emerging set of implications and priorities. Seven consulting firms joined forces to work on this unprecedented effort; they are A.T. Kearney, Bain & Company, Booz-Allen & Hamilton Inc., the Boston Consulting Group, KPMG LLP, McKinsey & Company, and PwC Consulting. In addition, this study would not have been possible without the significant contributions of the Federal Reserve Bank of New York, Harris Interactive, Dun & Bradstreet, Reuters, Claritas, DRI-WEFA, Economy.com , IntraLinks and SRI International. Ernest Tollerson, senior vice president, the New York City Partnership, and Janice Cook Roberts, executive vice president, the New York City Investment Fund, coordinated this project and managed the preparation of this report.
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