The Letter ODIAL SOLUTIONS 2019

A CSR 2018 action plan Promoting the principles We were there ODIAL SOLUTIONS is a corporate group, first of the United Nations FEBRUARY 2018 and foremost. Addressing the requirements of its • National Water and Sanitation Forum 02 customers, consolidating the loyalty of Global Compact in Ouagadougou (Burkina Faso) 2019 employees and partners, promoting its image • Congress of the African Water Association 2018 marks a turning N° The letter and reducing its management costs: these are in Bamako (Mali) among its daily concerns. point. Although MARCH 2018 Constructing a Corporate Social Responsibility VERGNET HYDRO has • World Water Forum (CSR) approach helps us to rise to all of these subscribed to the in Brasilia (Brazil) UNITED NATIONS Odial Solutions challenges. CSR will naturally be at the heart of • Water Fair in Fada the group strategy for the period 2018-2023. GLOBAL COMPACT N’Gourma (Burkina Faso) since 2011, ODIAL MAY 2018 For this reason, SOLUTIONS has now chosen • UNICEF WASH Financing the group has put to sign up the entire group, including all its in West and Central Africa in place a CSR subsidiaries, to the promotion of the 10 principles Forum in Dakar (Senegal) 2018 plan of the GLOBAL COMPACT. ODIAL SOLUTIONS is • National Water Week Conference 2018 in comprising 32 also undertaking to engage its partners in this Dosso (Niger) actions. Each process. • IFAT Trade Fair in Munich (Germany) employee is a AUGUST 2018 pilot of at least On 22 January 2018, ODIAL SOLUTIONS publi- • World Water Week in Stockholm (Sweden) Odial Solutions one action. shed its COMMUNICATION ON PROGRESS 2018. OCTOBER 2018 • Africa Water Week in Libreville (Gabon) >>> Find out more: NOVEMBER 2018 www.unglobalcompact.org • Pollutec Trade Fair in Lyon (France) DECEMBER 2018 • Energaïa Trade Fair in Montpellier (France) HUMAN RESOURCES New arrivals Is the "all-solar" dream possible? Nadim CHARARA Youssouf SIDIBE Engineer in Integrated Water Resources Management, With his legal training background, a vocation for taking action And if so, by when? Nadim has worked for five years in the rural hydraulics in community development, and a taste for work in the field, sector in Africa. He has been Director of a drilling company for the past five years Youssouf was organiser then regional in Congo Brazzaville and installed solar power systems for coordinator of a company delivering a supply service, The desire to improve water services in the small villages of Africa supplying water in Ivory Coast. Since October 2018, he has by mobile payment, for fertiliser and seed in the rural zones is impelling more and more stakeholders to look increasingly towards been Director of SAHER, the Ivorian subsidiary of of Mali. In December 2018, he joined UDUMA MALI as VERGNET HYDRO. Projects Officer. solar pumping in stead of manual pumping. The objective is laudable, since the aim is to facilitate the lives of users by means of a more modern technical solution. However, at a time in which the sustainability of systems is Cheick DIAKITE put forward as being paramount, it may be useful to analyse the situation With a Master's degree in Hydraulics, Cheick has been by taking into account both the technical and the economic aspects pursuing his career in the water sector for three years and has worked in Niger, Burkina Faso and the Democratic Republic simultaneously, rather than considering them separately. of the Congo (DRC). He was Zone Coordinator in an Internal moves engineering department then WASH Project Manager in an NGO in DRC, before joining the VERGNET BURKINA team as Projects Officer in October 2018. Najib BENAZOUZ After three fulfilling years as project manager, Najib was keen Solar energy: an energy with limits to its durability economic equilibrium of the system depend on the balance between to take on more responsibilities by taking part in the the operating costs and the water consumption at the point of distri- ree and infinitely available on a human scale: these features of development of VERGNET HYDRO. He therefore seized the bution. Envisaging the systematic replacement of manual pumps with solar energy are necessary prerequisites for the sustainability of Sébastien MARC opportunity to take up the post of Area Sales Manager, which has solar pumps, without resolving this issue, would at best be risky, at This graduate in mechanical engineering has, enabled him to discover a job more suited to him, and get closer solar systems, although they alone do not suffice. worst catastrophic. Under these conditions, how can we speak of for the past 10 years, worked in the renewable energies sector. to the action on the ground. Let us consider first the technical aspects. Even if solar panels sustainability if we disregard the system's economic equation? Would His desire to continue in this vein, particularly on the African F this not mean reproducing the errors of the past? continent, led him to join our team. Since March 2018 he has come with a 25-year guarantee for the preservation of 80% of the been R&D Manager for VERGNET HYDRO. productivity rate, with complex implementing modalities, the other Mikaël DUPUIS system components offer, at best, 1 to 2-year guarantees, with An equation to be resolved technologically With several years of expatriation under his belt, the last of lifetimes that remain as yet undetermined. Replacement of these and economically which he spent as Director of SAHER, the VERGNET HYDRO components must therefore be taken into account. Constantine MATARUSE subsidiary in Ivory Coast, Mikaël decided to return to group Solar energy is undoubtedly a solution for the future of Africa, but it is Active for 12 years in South Africa, Constantine has 20 years of HQ to seize the opportunity there to develop ambitious From an economic point of view, beyond the initial investment which not a miracle cure. We need to maintain a rational approach, and above experience in sales, marketing and communication in various drinking water management projects within the young and remains more significant compared to manual pumps, replacing these all qualify the economic limits of the model. For now, our estimates, sectors and on national and international markets. dynamic UDUMA company, as Business Development Manager. technical components and delegating operation and management to Of Zimbabwean nationality but residing in Johannesburg, based on the current solar technologies and average consumption, a professional come at a cost that has to be borne by the users, and he has been, since November 2018, the Area Sales Manager leave us sceptical about the economic viability of solar solutions for of VERGNET HYDRO for southern Africa. will therefore be reflected in the water service tariffs incorporated in small centres comprising just a few hundred, or indeed a few thousand Audrey INGELBRECHT the selling price of the water service. inhabitants. Drawing on our experience, the experience of our Having occupied the post of Administrative Assistant then partners and our daily observations of the users, we are currently Administrative & Commercial Assistant, thanks to the seeking solutions to solve this difficult equation and determine the Oumar MIKOTA-KONARE company's development and her experience in human Reliability and viability: the conditions of limits and conditions of viability of these systems. It is only by doing State Engineer and holder of an MBA, Oumar was Head resources in the French Army, in January 2018 Audrey a water service of the Liaison Office and monitoring and evaluation became Human Resources Officer and Assistant to this that we will be able to extend more widely, and without compro- While the maintenance costs of manual pumps are relatively under coordinator for an NGO consortium development project the CFO. mising the sustainability of the systems and services, the use of solar in the Sahel, then Head of Department of a major NGO control today, covering these costs by water service sales remains pumping solutions, including to small villages of only 400 inhabitants. in Mali. Oumar joins UDUMA MALI as Coordinator dependent on deploying reliable technical solutions and optimised in December 2018. management systems. Operating costs of a solar-powered system It is important to remember 'more haste,less speed!' Joël MENAGER therefore need to be estimated, along with the impact of an improved After 10 years working in the engineering department of service on consumption. Since maintaining an affordable water service VERGNET HYDRO, Joël has taken up the opportunity to pursue Thierry BARBOTTE tariff is necessary to ensure no one is excluded, the viability and the CEO, ODIAL SOLUTIONS Audrey QUENTIN his career as Projects Officer. His field experience and Holder of a Trilingual Assistant BTS diploma, Audrey was in knowledge of VERGNET HYDRO products make him ideally the French Air Force for six years. This experience gave her placed to respond to our customers' demands. the opportunity to travel abroad, in particular in Africa. In 400 400 2000 February 2018, she joined ODIAL SOLUTIONS as a People People People Management Assistant.

Odial Solutions The letter Odial Solutions 6, rue Lavoisier • 45140 Ingré - France Tél. +33 (0)2 38 22 75 10 • Fax +33 (0)2 38 22 75 22 02 PAGE 4 www.odial-solutions.fr N°2019 2018 : achievements… ...and strategic progress.

MALI : BURKINA FASO : The PSD agreement between the competent BIANNUAL MONITORING 100,000 villagers supplied with More than 200,000 customers authorities and UDUMA determines, among OF WATER QUALITY at all the other things, the delegation period (between drinking water using solar energy for a sustainable drinking water 10 and 15 years), the tariff, and the standards of managed boreholes SERVICES en zone isolée service REMOTE AREA SERVICES the service to be delivered. This type of contract The consortium comprising VERGNET HYDRO The ground water borehole is the main source presupposes the existence of a legal context and the Mali-based companies MTCS and ATC of drinking water for the villagers served that is favourable to public-private partnerships MALI is installing 269 water distribution points by UDUMA. It is therefore vital to monitor the and which guarantees the operator's investments. powered by solar pumps in 20 locations in the PUBLIC SERVICE DELEGATION: quality of the source and to treat any pollution.

Koulikoro region, to supply more than 100,000 Combining economies of scale The cost of testing samples in a laboratory is, villagers with drinking water. Financed by the and technical-economic efﬁciency TECHNICAL PROWESS however, by no means negligible, and the water German bank, KREDITANSTALT FÜR WIEDE- enabling the interplay of online quality is only generally tested when inaugurating RAUFBAU (KfW), and coordinated by the Malian The maintenance of drinking water supply and ofﬂine transactions a new borehole. DIRECTION NATIONALE DE L'HYDRAULIQUE facilities requires professional organisation taking Villagers serving themselves to drinking water at (Project Owner) and the German care of technical repairs, the transportation of How is it possible to collect and secure a HYDROPUR® treatment station in Guinea. Now, for the first time in rural Africa, UDUMA is engineering company, GAUFF CONSULTANTS spare parts and the collection of financial the financial contributions from hundreds of introducing biannual monitoring of the water GUINEA : (Prime Contractor), this contract started in contributions from users. In the rural zones of thousands of water users living in scattered and quality for all boreholes under its responsibility, February 2018 and is staggered over 12 months. sub-Saharan Africa, this represents an enormous sometimes isolated rural areas? This question is to guarantee users that it is safe to drink. In Turning surface water into This same consortium had already put in place challenge. at the heart of the UDUMA business model. partnership with AKVO, portable kits are used drinking water to supply more Villagers benefiting from the water service delivered by 11 equivalent hydraulic centres in Mali in 2011. VERGNET BURKINA. In Africa, the answer was found fairly quickly. for conducting physical-chemical tests (using than 60,000 villagers To meet this challenge, UDUMA has developed The continent has the largest number of mobile the MD610 device from TINTOMETER) and a new professional maintenance model for payment ("mobile money") users and transactions The Burkina SME, VERGNET BURKINA, supports bacteriological tests (AQUAGENX sachets), The MINISTRY OF ENERGY AND HYDRAULICS hydraulic equipment. This model provides for in the world. This technology allows anyone with the local authorities in the management of their on-site. The CADDISFLY tool can then be used of the Republic of Guinea awarded the consor- the management of a large number of community a mobile phone to send and receive money: an drinking water distribution networks in Burkina for digitising the results and taking immediate tium of ALTECH SAFS (Liege, Belgium) and water distribution points by a single private excellent tool for UDUMA. However, not all the Faso. These communes are situated in the regions action in case of doubt. VERGNET HYDRO a contract for supplying the operator, who handles modernisation and water supply points managed by UDUMA are of the South-West, Hauts Bassins, Cascades, drinking water for more than 60,000 villagers maintenance then provides a superior-quality covered by the GSM (mobile telecommunica- Centre-North and Centre-West. To this end, belonging to 120 isolated, rural communities service: guaranteed continuity of service, tions) network. This major challenge led UDUMA the SME has signed PSD ("Public Service Dele- spread across all eight administrative regions of repairing faults in less than 72 hours, monitoring to call upon experts in the field. In partnership A solar array installed by VERGNET HYDRO, MTCS and gation") contracts with 25 communes for the Guinea. The 120 sites will be operational by July ATC MALI in 2011 in Mali for a project of 11 hydraulic centres, the water quality, and cashless payment with the French companies PAYINTECH and management of 29 drinking water supply sites. 2021. Although VERGNET HYDRO is a similar to the 20 centres referred to above. methods. FAMOCO, UDUMA has developed an innovative Each of these leasing contracts commits long-standing player in the pumping of means of payment combining the best of online VERGNET BURKINA to assuring for 10 years a underground water and supplying drinking The Public Service Delegation (PSD) for water with the best of offline. Launch of the UDUMA project continuous drinking water distribution service water in sub-Saharan Africa, this project will be to UDUMA makes it possible to profit from for the population and to financing the mainte- the company's first endeavour in the exploitation economies of scale and to pool the risks linked Each user has a card equipped with Near Field nance of all facilities through water service sales of surface water. to pump breakdowns, and therefore to spread Communication (NFC) technology, loaded with by the canister, drum or bucket, at a tariff the cost of pump maintenance for the communes. "WATER" units, and with which they pay for the previously negotiated with the mayors and water service according to the volumes of water validated by the municipal council. This activity The maintenance and repair deadlines are consumed. The card is debited by a fountain MOZAMBIQUE : is generating additional revenues for 380 people Burkina villager drawing considerably reduced, as these operations are operator via a mobile electronic payment An innovative drinking water in 2018. off drinking water using service combining desalination now funded by revenue from the supply points, terminal: a 100%-offline solution. Users can an EPOMPE water pump and not one-of/ad-hoc levies from all users. credit their cards directly with the fountain and solar energy Handshake between Thierry Barbotte, General Administrator Being a customer of the UDUMA service is operator, or with a UDUMA agent, using their of UDUMA MALI, and Malick Alhousseini, Malian Minister of tantamount to subscribing to insurance for mobile money account. The Belgian cooperation agency, ENABEL Energy and Water, on 11 January in Bougouni. continuous and sustainable access to 100%- (formerly Coopération Technique Belge, CTB) guaranteed potable water. has awarded the consortium of VERGNET The Malian DIRECTION NATIONALE DE HYDRO and AFRIDEV MATI MOZAMBIQUE L’HYDRAULIQUE and the UDUMA consortium, LDA (Maputo, Mozambique) a contract for comprising the Malian SME, UDUMA MALI supplying drinking water using solar energy for (Malian subsidiary of UDUMA) and the NGOs: 6 villages (7200 inhabitants) of the Gaza Province SNV MALI, AKVO and AQUA FOR ALL, in Mozambique. The six sites were inaugurated organised, in the presence of the Malian Minister, in the second half of 2018. The consortium is Malick Alhousseini, the launch ceremony for the supported by the skills of the innovative young UDUMA MALI project, for supplying 560,000 ODIAL SOLUTIONS: SME, MASCARA RENEWABLE WATER villagers in the Sikasso region with drinking (Chartres, France), for handling a fundamental water for the next 15 years. The ceremony took commitment that is Jean-Christophe Ki, Director General of VERGNET BURKINA, place on Thursday, 11 January 2018 in Bougouni. stage of this project: the water desalination. alongside a water fountain of the drinking water supply recognised and rewarded On Friday, 9 November 2018, in Bougouni (Mali), network under management in the Kampti commune UDUMA MALI signed PSD (Public Service (South-West Region). The ODIAL SOLUTIONS group is continually innovating to propose new solutions Delegation) contracts with the 11 communes aimed at ensuring access to drinking water for the many. (264,000 inhabitants) of Danou, Debelin, Keleya, VERGNET BURKINA has just crossed the symbolic This commitment was acknowledged in 2018 through six distinctions: Kokele, Koumantou, Sido and Zantiébougou threshold of 200,000 people supplied by its Corinne Dubois, CFO, and Christophe Leger, Deputy CEO, receiving the Jury's Favourite (Circle of Bougouni), Sere Moussa Ani Samou, drinking water management services. This figure ("Coup de Coeur") Prize in the ETIENNE MARCEL • A subsidy from the GSMA MOBILE FOR DEVELOPMENT UTILITIES INNOVATION FUND supported Yallankoro Soloba and Wassoulou Balé (Circle of will probably double following the recent award AWARDS FOR RESPONSIBLE ENTREPRENEURSHIP by the UK government and SCALING OFF-GRID ENERGY, Yanfolila) and Kébila (Circle of Kolondiéba), out of of leasing management contracts for 58 new 2018 on 27 June 2018 at the Paris Senate. • The Mali "Coup de Coeur" Award in the ORANGE SOCIAL ENTREPRENEURS AWARDS 2018, 14 in the provinces the 30 communes that the project will ultimately drinking water supply sites: • 2 Water and Sanitation Trophies ("research and innovation" and "water resource exploitation" encompass. of Ioba, Poni and Bougouriba (contract awarded categories) in the 3rd edition of the NATIONAL WATER AND SANITATION FORUM (COUNTRY in April and May 2018 by the South-West Region) WATER PARTNERSHIP OF BURKINA FASO, CWP-BF), and 44 sites in the provinces of Boulkiemdé, • Jury's Favourite ("Coup de Coeur") Prize in the ETIENNE MARCEL AWARDS FOR RESPONSIBLE Sanguié, Sissili and Ziro (contract awarded in ENTREPRENEURSHIP 2018, November 2018 by the Centre-West Region). • The International Prize in the ENTERPRISE TROPHIES OF THE LOIRET 2018. The 600 inhabitants of the village of Manhica draw off the first The enthusiasm of so many local authorities in litres of water from a solar powered drinking water supply Burkina Faso would suggest that this activity is International benchmark institutions (UNICEF, African Development Bank, etc.) also acknowledge the system installed by VERGNET HYDRO and AFRIDEV MATI, commitment of ODIAL SOLUTIONS by inviting its managers to speak at their events. Thierry Barbotte, using OSMOSUN® solar desalination systems. likely to grow exponentially. CEO of ODIAL SOLUTIONS, has, for example, presented the UDUMA concept: Thierry Barbotte presenting the UDUMA concept in a talk during AFRICA WATER WEEK, • at the WASH FINANCING IN WEST AND CENTRAL AFRICA FORUM (16 May 2018, Dakar, Senegal), on 30 October 2018 in Libreville (Gabon). Nicolaas Van der Wilk, Operations Manager, UDUMA, shaking • and in talks at AFRICA WATER WEEK (30 October 2018, Libreville, Gabon). hands with Vincent de Paul Sidibe, Mayor of Wassoulou-Balé and President of the Circle of Yanfolila, on 9 November in Bougouni.

The letter Odial Solutions 02 PAGE 2 The letter Odial Solutions 02 PAGE 3 N°2019 N°2019 2018 : achievements… ...and strategic progress.

The letter Odial Solutions 02 PAGE 2 The letter Odial Solutions 02 PAGE 3 N°2019 N°2019 A CSR 2018 action plan Promoting the principles We were there ODIAL SOLUTIONS is a corporate group, first of the United Nations FEBRUARY 2018 and foremost. Addressing the requirements of its • National Water and Sanitation Forum 02 customers, consolidating the loyalty of Global Compact in Ouagadougou (Burkina Faso) 2019 employees and partners, promoting its image • Congress of the African Water Association 2018 marks a turning N° The letter and reducing its management costs: these are in Bamako (Mali) among its daily concerns. point. Although MARCH 2018 Constructing a Corporate Social Responsibility VERGNET HYDRO has • World Water Forum (CSR) approach helps us to rise to all of these subscribed to the in Brasilia (Brazil) UNITED NATIONS Odial Solutions challenges. CSR will naturally be at the heart of • Water Fair in Fada the group strategy for the period 2018-2023. GLOBAL COMPACT N’Gourma (Burkina Faso) since 2011, ODIAL MAY 2018 For this reason, SOLUTIONS has now chosen • UNICEF WASH Financing the group has put to sign up the entire group, including all its in West and Central Africa in place a CSR subsidiaries, to the promotion of the 10 principles Forum in Dakar (Senegal) 2018 plan of the GLOBAL COMPACT. ODIAL SOLUTIONS is • National Water Week Conference 2018 in comprising 32 also undertaking to engage its partners in this Dosso (Niger) actions. Each process. • IFAT Trade Fair in Munich (Germany) employee is a AUGUST 2018 pilot of at least On 22 January 2018, ODIAL SOLUTIONS publi- • World Water Week in Stockholm (Sweden) Odial Solutions one action. shed its COMMUNICATION ON PROGRESS 2018. OCTOBER 2018 • Africa Water Week in Libreville (Gabon) >>> Find out more: NOVEMBER 2018 www.unglobalcompact.org • Pollutec Trade Fair in Lyon (France) DECEMBER 2018 • Energaïa Trade Fair in Montpellier (France) HUMAN RESOURCES New arrivals Is the "all-solar" dream possible? Nadim CHARARA Youssouf SIDIBE Engineer in Integrated Water Resources Management, With his legal training background, a vocation for taking action And if so, by when? Nadim has worked for five years in the rural hydraulics in community development, and a taste for work in the field, sector in Africa. He has been Director of a drilling company for the past five years Youssouf was organiser then regional in Congo Brazzaville and installed solar power systems for coordinator of a company delivering a supply service, The desire to improve water services in the small villages of Africa supplying water in Ivory Coast. Since October 2018, he has by mobile payment, for fertiliser and seed in the rural zones is impelling more and more stakeholders to look increasingly towards been Director of SAHER, the Ivorian subsidiary of of Mali. In December 2018, he joined UDUMA MALI as VERGNET HYDRO. Projects Officer. solar pumping in stead of manual pumping. The objective is laudable, since the aim is to facilitate the lives of users by means of a more modern technical solution. However, at a time in which the sustainability of systems is Cheick DIAKITE put forward as being paramount, it may be useful to analyse the situation With a Master's degree in Hydraulics, Cheick has been by taking into account both the technical and the economic aspects pursuing his career in the water sector for three years and has worked in Niger, Burkina Faso and the Democratic Republic simultaneously, rather than considering them separately. of the Congo (DRC). He was Zone Coordinator in an Internal moves engineering department then WASH Project Manager in an NGO in DRC, before joining the VERGNET BURKINA team as Projects Officer in October 2018. Najib BENAZOUZ After three fulfilling years as project manager, Najib was keen Solar energy: an energy with limits to its durability economic equilibrium of the system depend on the balance between to take on more responsibilities by taking part in the the operating costs and the water consumption at the point of distri- ree and infinitely available on a human scale: these features of development of VERGNET HYDRO. He therefore seized the bution. Envisaging the systematic replacement of manual pumps with solar energy are necessary prerequisites for the sustainability of Sébastien MARC opportunity to take up the post of Area Sales Manager, which has solar pumps, without resolving this issue, would at best be risky, at This graduate in mechanical engineering has, enabled him to discover a job more suited to him, and get closer solar systems, although they alone do not suffice. worst catastrophic. Under these conditions, how can we speak of for the past 10 years, worked in the renewable energies sector. to the action on the ground. Let us consider first the technical aspects. Even if solar panels sustainability if we disregard the system's economic equation? Would His desire to continue in this vein, particularly on the African F this not mean reproducing the errors of the past? continent, led him to join our team. Since March 2018 he has come with a 25-year guarantee for the preservation of 80% of the been R&D Manager for VERGNET HYDRO. productivity rate, with complex implementing modalities, the other Mikaël DUPUIS system components offer, at best, 1 to 2-year guarantees, with An equation to be resolved technologically With several years of expatriation under his belt, the last of lifetimes that remain as yet undetermined. Replacement of these and economically which he spent as Director of SAHER, the VERGNET HYDRO components must therefore be taken into account. Constantine MATARUSE subsidiary in Ivory Coast, Mikaël decided to return to group Solar energy is undoubtedly a solution for the future of Africa, but it is Active for 12 years in South Africa, Constantine has 20 years of HQ to seize the opportunity there to develop ambitious From an economic point of view, beyond the initial investment which not a miracle cure. We need to maintain a rational approach, and above experience in sales, marketing and communication in various drinking water management projects within the young and remains more significant compared to manual pumps, replacing these all qualify the economic limits of the model. For now, our estimates, sectors and on national and international markets. dynamic UDUMA company, as Business Development Manager. technical components and delegating operation and management to Of Zimbabwean nationality but residing in Johannesburg, based on the current solar technologies and average consumption, a professional come at a cost that has to be borne by the users, and he has been, since November 2018, the Area Sales Manager leave us sceptical about the economic viability of solar solutions for of VERGNET HYDRO for southern Africa. will therefore be reflected in the water service tariffs incorporated in small centres comprising just a few hundred, or indeed a few thousand Audrey INGELBRECHT the selling price of the water service. inhabitants. Drawing on our experience, the experience of our Having occupied the post of Administrative Assistant then partners and our daily observations of the users, we are currently Administrative & Commercial Assistant, thanks to the seeking solutions to solve this difficult equation and determine the Oumar MIKOTA-KONARE company's development and her experience in human Reliability and viability: the conditions of limits and conditions of viability of these systems. It is only by doing State Engineer and holder of an MBA, Oumar was Head resources in the French Army, in January 2018 Audrey a water service of the Liaison Office and monitoring and evaluation became Human Resources Officer and Assistant to this that we will be able to extend more widely, and without compro- While the maintenance costs of manual pumps are relatively under coordinator for an NGO consortium development project the CFO. mising the sustainability of the systems and services, the use of solar in the Sahel, then Head of Department of a major NGO control today, covering these costs by water service sales remains pumping solutions, including to small villages of only 400 inhabitants. in Mali. Oumar joins UDUMA MALI as Coordinator dependent on deploying reliable technical solutions and optimised in December 2018. management systems. Operating costs of a solar-powered system It is important to remember 'more haste,less speed!' Joël MENAGER therefore need to be estimated, along with the impact of an improved After 10 years working in the engineering department of service on consumption. Since maintaining an affordable water service VERGNET HYDRO, Joël has taken up the opportunity to pursue Thierry BARBOTTE tariff is necessary to ensure no one is excluded, the viability and the CEO, ODIAL SOLUTIONS Audrey QUENTIN his career as Projects Officer. His field experience and Holder of a Trilingual Assistant BTS diploma, Audrey was in knowledge of VERGNET HYDRO products make him ideally the French Air Force for six years. This experience gave her placed to respond to our customers' demands. the opportunity to travel abroad, in particular in Africa. In 400 400 2000 February 2018, she joined ODIAL SOLUTIONS as a People People People Management Assistant.

Odial Solutions The letter Odial Solutions 6, rue Lavoisier • 45140 Ingré - France Tél. +33 (0)2 38 22 75 10 • Fax +33 (0)2 38 22 75 22 02 PAGE 4 www.odial-solutions.fr N°2019