AIRCornwall Air Ambulance MagazineTIMEWINTER 2020 AIR 999 Flying alongside your crew in the TV documentary series

EXTENDING FLYING HOURS

REMEMBERING LOST LOVED ONES

READ JILL'S STORY SHOP LOCAL. S AV E LIVES.

Good quality used items at great prices.

Visit one of our five charity shops across the county

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CORNWALL AIR AMBULANCE TRUST REGISTERED CHARITY 1133295 FOREWORD

welcome FOREWORD Paula Martin, Chief Executive

Welcome to the Winter edition of Airtime – from 7am–2am, increasing the number of a perfect way to start off the new year. seriously sick and injured patients they can get to in their moment of need. You helped 2020 was a year that no one will forget in to make this possible, and I cannot thank a hurry. It has been challenging for almost you enough. everyone, and we are very sorry if you have suffered personal loss during the pandemic. Warm wishes, stay safe During the summer, the aircrew welcomed a film crew into their Covid secure bubble at work. I want to say a personal thank you to all the patients and families who agreed to appear in the TV series Cornwall Air 999. Sharing your story has a powerful impact INSIDE this issue on fundraising, so the air ambulance can be there for someone else in the future. We are Cornwall Air 999 all very grateful. 04 We know that both longstanding and new 06 Annette's story supporters have given what they can in 2020, and you have all done an amazing 09 Keith's story job. Mission Maker lottery has been a lifeline, thank you to all of you who play and 10 Extending flying hours congratulations to last year’s winners of the £1,000 Friday prizes. More people than ever 12 A closer look at the kit on board before have gone to our charity website to set up a regular donation by direct debit, if 14 Jill's story – Regular giving you are one of them, a big thank you from New Ambassador swaps the us. Fingers crossed in 2021 we will be able 16  to put the fun back into fundraising with sea for the sky some traditional events, where we can all come together safely to take part. 18 Challenge yourself I can hardly believe that this time last year, 19 Corporate support we were in the final push for the New Heli Appeal. Cornwall now has its state-of-the- 20 Giving a gift in memory art air ambulance, and the critical care team are responding to incidents 19 hours a day, 22 Thank you

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CORNWALL AIR 999 WATCH YOUR CHARITY SAVING LIVES

This year, Cornwall Air Ambulance opened its doors to a film crew for a brand new documentary series Cornwall Air 999. Filmed over the busy summer months, the weekly series follows the critical care paramedics and pilots as they fly across the county to help seriously sick and injured patients. It focuses on real-life rescue situations and the patients helped by the aircrew.

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When the red phone rings at the charity’s For Air Operations Officer, Steve Garvey, airbase near Newquay, no one knows being in front of the camera is no new what or where the next emergency will be. experience. In over 10 years with Cornwall Capturing film footage of real-life rescues, Air Ambulance, he has previously featured often in very challenging situations, was the on television shows about his work as part task for Beagle Media. A camera operator of the aircrew. followed the crew on daily shifts over the summer, travelling to scene in the helicopter “It becomes second nature wearing the alongside the aircrew. Along with this, cameras and you do forget they are there; cameras were fitted into the helicopter and on scene our focus is solely on helping our our paramedics wore bodycams to capture patient,” said Steve. “I think viewers have different types of footage on scene. enjoyed seeing some of the environments we land in, the novel ways in which we sometimes have to reach a patient and how we work together as a team to provide It becomes second the best possible care. We are also in the fortunate position of enjoying the views of nature wearing the Cornwall from the air every day, so it’s nice cameras and you do to be able to share that too.” When filming started in July, Cornwall forget they are there; was experiencing an influx of tourists keen to get to the coast after weeks on scene our focus indoors. The series follows the aircrew from is solely on helping the moors of West Penwith, to the beaches of the North Coast and even over the our patient border into Devon, covering emergencies such as road traffic collisions, serious falls and agricultural incidents.

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Critical Care Paramedic, Thomas Hennessy Jones, said: “It felt like a normal workload for the summer, but it was complicated by the fact we had to bring in extra precautions to protect ourselves and the public from Saving Lives Covid-19. This involved wearing protective suits and deep cleaning the aircraft every time we flew, so there was an extra layer Critical care paramedics of complexity to an already complex job. Although we couldn’t film in people’s homes Steve and Jeremy were at because of Covid-19, each episode gives the base when they received a good mix of the medical and trauma incidents we attended this year.” an emergency call to help an elderly female with a serious arterial bleed. Within minutes they were airborne

and heading to the village of St Keverne where 87-year- old Annette suffered a large laceration to one of the major arteries in her forearm after falling in the garden.

While demand on the helicopter emergency service has remained high in 2020, fundraising events have been cancelled and charity shops closed. Public support is more important than ever, which made a national TV show a very welcome opportunity to highlight the lifesaving Photos courtesy of Really channel service the charity provides.

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Luckily for Annette, Caroline, an off-duty Surgeon, happened to be nearby and quickly It’s very comforting rushed to her aid. When the critical care team arrived, they discovered Annette had to know that the air lost a significant amount of blood. Steve said: ambulance could be here “For someone Annette’s age they’ll cope with blood loss to a point and then they’ll and get you to where deteriorate very rapidly. We had to work very quickly to stem the blood flow. Time was of you’ve got to go in a the essence in getting Annette to hospital.” very short time. As Annette’s worried family looked on, Steve and Jeremy applied a tourniquet to Annette’s Annette was airlifted to Derriford Hospital, arm. With the bleed finally under control, a journey which took 25 minutes in the Jeremy spotted another worrying injury. helicopter from the Lizard Peninsula. She Opening Annette’s fingers and after pressing received emergency surgery and spent two down on them individually, he realised nights in hospital. that Annette may have severed her medial tendon as well, when she failed to register Reflecting on the incident, Annette said: any feeling in her two middle fingers. “It’s very comforting to know that the air ambulance could be here and get you to Despite the significance of her injuries, where you’ve got to go in a very short time.” Annette remained incredibly calm throughout the incident. “Annette was one of the strongest ladies I’ve ever come Visit www.discoveryplus.co.uk to across,” said Steve. “She declined any sort watch Annette’s story on episode one of pain relief whatsoever. She’s a very tough of Cornwall Air 999. Cornish lady!”

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Steve added: “Lots of people see the “It also allows you, our supporters, the helicopter out and about in the summer, but opportunity to see first-hand the service what they might not be aware of is that we you are funding and how you can directly are a charity. Cornwall Air Ambulance relies make a difference to someone’s life. And on public donations to fly missions and hopefully we will see new supporters reach people in their moment of need, so it coming on board too.” is important to raise awareness about the types of incidents we attend, and how vital the service is here in Cornwall.

Response to the show Critical care paramedics Paul and Tom watching the debut episode of Cornwall Air 999 Since the show launched on digital TV channel Really on November 3, we have been overwhelmed by the response from viewers. Here’s what some of you have been saying on social media:

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“Patients that are in pain and have Saving Lives been involved in a traumatic incident are scared, so it’s quite a normal Critical care paramedics reaction to be Thomas and Lisa were tasked emotive. It’s part of our role to reassure to reports of a quad bike them that they are in safe hands. For Keith incident not far from the it was about getting his pain under control charity’s base in Newquay. and facilitating the rescue from the scene.” The critical care team administered Arriving at the scene, they found 63-year- morphine and ketamine to help Keith old farmer Keith had been hit by a trailer with the pain before he was transferred and quad bike. He suffered life-threatening into the helicopter. chest injuries and was struggling to breathe.

From there, it was a 20 minute flight to Derriford Hospital, where he spent a week recovering from multiple injuries. Following the incident, Keith said: “It was my breathing I was most concerned about. As they assessed his condition, Lisa noticed I was relieved when they turned up. They air bubbles under the skin on Keith’s back were great, it makes the back of my eyes – known as surgical emphysema – this sting with the kindness.” indicates that air is leaking from lungs under the skin. If you missed the series, you can watch Keith’s story on episode 2 of Cornwall Thomas said: “My first impression of Keith Air 999 at www.discoveryplus.co.uk/ was of someone who looked very ill, he was show/cornwall-air-999 pale and had obvious injuries to his head and chest. I was a bit worried for him. Photos courtesy of Really channel

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EXTENDING FLYING HOURS

Cornwall Air Ambulance is extending its helicopter operating hours to 19 hours a day from 07:00 until 02:00. Where previously paramedics responded to missions in the rapid response vehicles after 7pm, they will now be able to attend in the helicopter. The aircrew have been going through night HEMS training in preparation for the service being fully operational in the early 2021.

Steve Murdoch, Chief Operating Officer at Cornwall Air Ambulance, said: “The way our clinical teams provide care has continually evolved over the years. In 2017, we started a trial providing critical care in rapid response vehicles until 2am. This trial provided us with the evidence that our services would be required until the early hours of the morning. As you would expect, the serious injuries and illness which require our specialist critical care can occur at any time of the day or night.

“Being able to get specialist care to a patient quickly can be the difference between life and death. That is why we are committed to extending our helicopter operating hours, which will help us to reach an average of two or more patients per day.”

The new helicopter has enhanced safety features for flying at night and the aircrew have been through extended training to prepare them for the new hours of operation.

Chief Pilot at Cornwall Air Ambulance, Captain Adam Smith, said: “There are many upgrades in this aircraft which will make a real difference to operations here. The AW169 has some of the most advanced navigation capabilities on offer in the industry.

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New pilot Captain ...we are committed Richard Dixon joins to extending our helicopter the crew operating hours, which Originally from West Yorkshire, Richard will help us to reach an joined the Royal Navy in 1996. His early flying career was spent at RNAS Culdrose average of two or more in Helston, but he was later based in patients per day. Somerset, Shropshire and Denmark. He left the Navy in 2015 to start a job flying the Dauphin helicopter at Newquay Airport and was very happy to Being able to input locations into the move back to Cornwall. helicopter, a bit like a car sat nav, will really help when we are flying in darkness. Living in the area and seeing the great work that the Cornwall Air Ambulance “During night operations, we rely on fixed does, Richard is thrilled to have been fuel reserves, Cornwall has few fuelling given the opportunity to join the team options out- of-hours, so it’s a huge benefit and is thoroughly enjoying flying to be able to fly further at night due to the the AW169. better fuel endurance in the new helicopter. Outside work, Richard enjoys running “The Synthetic Vision System (SVS) helps (slowly), surfing (badly) and anything that the crew when returning to airports or gets him in the great Cornish outdoors heliports as it shows us what we would see with his family. if it was daytime. We are delighted to be able to extend the helicopter service we can Welcome to the team Richard! provide to the community.”

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A CLOSER LOOK AT THE KIT ON BOARD

The latest piece of medical kit in the air ambulance is the epoc Blood Analysis System. The epoc system is a handheld wireless device, which allows paramedics to do comprehensive blood gas testing at the patient’s side. Physical checks can be time consuming and less accurate in an environment where speed is paramount. The epoc allows the paramedics to take measurements of blood levels as key observations, providing vital information about possible conditions, especially those which are not visible. It returns results in under one minute, making sure the clinical team can start the appropriate treatment at the earliest opportunity. The impact of which is to improve chances of survival and long-term recovery for patients.

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Kris Lethbridge, Critical Care Paramedic, explains the benefits of using the epoc.

“Until now these types of blood tests have only been available in hospital. Blood analysis is improving both the speed and accuracy of diagnosis, allowing us to tailor individual patient care in a way not previously possible.”

The epoc is part of the crew’s daily kit thanks to generous funding from Brewery Charitable Trust and the Steel Charitable Trust.

The Hamilton T1 Ventilator is another piece of kit on board the helicopter. It is a sophisticated critical care ventilator used to support patients with serious breathing difficulties or who have stopped breathing, including Covid-19 patients. This could be due to cardiac arrest, respiratory issues and severe asthma attacks, or where due to the severity of their illness have received a pre-hospital anaesthetic. This lifesaving intervention at the scene ensures breathing is established and stabilised for hospital transfer.

Kris said: “The Hamilton T1 Ventilator is an advanced piece of kit usually only found in the hospital; it’s thanks to our generous funders that we are able to carry this device on both the helicopter and our critical care car and use it to treat patients in the pre-hospital environment.”

Thanks to the February Foundation, Albert Hunt Trust, Saturday Hospital Fund and William & Mable Morris Charitable Trust who funded this vital piece of kit for the aircrew.

CORNWALLAIRAMBULANCETRUST.ORG AIRTIME 13 REGULAR GIVING

Saving Lives When you’re fit and On 12 September 2020, healthy, you don’t Jill was having her morning cup expect to wake up on a of tea at her home in St Just Saturday morning and when she started to feel unwell. need the air ambulance; She experienced a funny feeling it was very surreal. in her chest and felt sick.

“I remember thinking at the time it can’t colleagues from the land ambulance, Jill was be anything to do with my heart, I was the ready to be transported when we arrived. The healthiest I’d ever been and wouldn’t be speed of the aircraft and the ability to avoid considered in the risk category for a heart all the traffic meant we were able to get Jill attack,” said Jill.“ But I had a crushing pain from into the specialist cardiac surgical at under 30 the front to back, so I called the nurse.” minutes of our arrival at St Just, saving valuable time for her to get the treatment she needed.” After hearing Jill’s symptoms, she called an ambulance. Paramedics performed an ECG which is used to check the heart's rhythm and electrical activity. The results presented like Jill was having a heart attack. “I heard them call for the air ambulance, that’s when I knew something must be wrong. When you’re fit and healthy, you don’t expect to wake up on a Saturday morning and need the air ambulance; it was very surreal. I never felt Jill was taken straight into the cath lab, where scared at any point. There is something about further tests showed she had Spontaneous the air ambulance crew that makes you feel Coronary Artery Dissection (SCAD). This rare very calm, I was treated very well.” condition happens when layers in the artery tear and partially or completely block blood Critical care paramedics Kris and Lisa flow to the heart, which typically presents as landed at the playing field in St Just. They a heart attack. Jill was given medication and transferred Jill into the helicopter to airlift spent three days in hospital. her to Royal Cornwall Hospital, a journey of Jill added: “I didn’t realise at all how serious it just 14 minutes by air. was. I could have died, but I didn’t thanks to Kris said: “When we got to scene it was clear the quick response of everyone that day. I need that Jill was seriously unwell and needed to be to have further tests, but I’m well and hoping in hospital quickly. Thanks to the work of our to be back sea swimming again next year.”

To set up a regular donation to Cornwall Air Ambulance, return the completed form opposite, or alternatively sign up online:cornwallairambulancetrust.org/donate/

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CAAT NEWS

NEW AMBASSADOR swaps the sea for the sky Cornwall Air Ambulance is delighted to welcome CEO of Comitti Boats UK & Caribbean, entrepreneur and philanthropist, Dr Karen Dickens as the latest Ambassador to the charity.

Growing up in Cornwall, Karen has always "Having grown up in Cornwall, I know been aware of the vital need for the air that there are also challenges, none more ambulance in the county. Since coming on important than the long distances to board as a supporter, she has held a number hospitals, the difficult roads and traffic of fundraisers for the charity. congestion. That’s why the Cornwall Air Ambulance is so important – they not In October 2019, Karen hosted an art only make a difference to patients but to auction at the prestigious Clarendon families too." Art Gallery in Mayfair and raised over £95,000 for the charity's New Heli Appeal, funding the two cockpit seats in the new AW169 helicopter. Comitti Boats UK and More recently, Karen and her company Caribbean in CAAT kindly match funded the Big Give Christmas Pilot Sponsorship Challenge which raised over £82,000 and she set her own Christmas fundraising Cornwall Air Ambulance is thrilled to initiative for the charity – The Twelve Days announce a new business partnership of Christmas Challenge. This consisted of with Comitti Boats UK and Caribbean, an advent calendar packed full of different which is sponsoring pilot uniforms for offerings each day, including live cooking the next two years. demonstrations from Paul Ainsworth and Rick Stein and hand-painted baubles from This new sponsorship allows the charity's world renowned artists. The campaign's pilots to have the most robust, safe, and finale was a grand auction which included a comfortable flying suits available. huge range of one-off prizes. Chief Pilot, Captain Adam Smith, said: Karen said: “Despite spending the last “Our new uniform will be two pieces 40 years living and travelling to different rather than an all-in-one flight suit, places around the UK and internationally, which is a huge benefit to us, Cornwall is and will always be, home. There particularly in the hot summer is nowhere as special and I’m honoured to months. Thanks to Dr Dickens have been asked to be an Ambassador for and Comitti for their support.” Cornwall Air Ambulance.

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Getting married in red

St Austell and Retail Shop Manager, John Gallagher, was due to get married in the first week of November. John and his partner Emma had been planning their wedding and honeymoon for quite some time and had originally planned a large gathering with family and friends. With the outbreak of the pandemic, those plans changed significantly this year, but they decided to forge ahead with a smaller celebration. Then came news of the second lockdown, which cancelled their day altogether. Ever the resourceful bride, Emma rang Truro Registry Office on Monday 2 November pleading if the ceremony could be brought forward before the restrictions came into place. At lunchtime that day they got news of a cancellation and were told they could squeeze in their ceremony at Steph Bray, Corporate Fundraising 4pm that same day. Officer for Cornwall Air Ambulance, said: “Sponsoring the air ambulance with The pair were both working in our St Austell Comitti Boats UK and Caribbean charity shop and left straight from there for combines two their wedding ceremony, alongside a couple of Dr Dickens’ of Cornwall Air Ambulance employees who most passionate were delighted to act as their witnesses. interests, and we are delighted to have her and the business on-board.”

The couple were even married in their red CAAT uniforms – a first for the charity. Congratulations to John and Emma.

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Challenge YOURSELF

With the London Marathon cancelled this year, Zoe Maycox did the next best thing. She ran a virtual marathon in memory of a loved one, raising £1,500 for Cornwall Air Ambulance.

Emma Dungate took the leap for CAAT this year, by jumping out of a plane at Perranporth. Emma completed the tandem skydive in September, raising over £500 to keep the helicopter flying.

Louise & Charlie are taking on an epic challenge to walk 874 miles for Cornwall Air Eight members of Police Ambulance. challenged themselves to complete 24 miles over 24 hours. They ran one The pair are walking mile on the hour, every hour, for a whole the equivalent of day. The team ran in two groups, right Land's End to throughout the night with no sleep. John O'Groats in Penzance Police achieved their target of under 9 months. £2000, with more money still coming in.

What challenge could you take on in 2021? There’s lots of opportunities to support Cornwall Air Ambulance this year, join one of the supported challenges or come up with your own. Visit www.cornwallairambulancetrust.org/events

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HOTEL OF MANY TALLANDS

The Talland Bay Hotel were generous amazing. As we said to our donor supporters of the New Heli Appeal and guests ‘the life you save may be your continue to support the charity to keep own’, so it is for all of us.” the helicopter flying. Owner, Dr Kevin O’Sullivan, joined the Appeal Board and General Manager, Jack said: “Lucy and with his wife Teresa, managers Jack and I are really proud of what we as the Lucy, chef Nick Hawke and the team, Talland Family have achieved, we hope became an appeal force! The hotel to do more for the charity. I always hosted the Appeal’s first charity lunch feel a sense of pride when I do see the raising over £6,000, closely followed by helicopter fly by and think ‘we helped a second charity lunch with celebrity make that happen’.” Talland Bay residents, Richard & Judy, Barbara Sharples, Cornwall Air raising over £22,000. Ambulance Trustee, said: “Jack and Dr Kevin said: “The whole team at Lucy were brilliant in creating unique Talland Bay Hotel took the New Heli charity lunch experiences and made Appeal to their hearts and there is little the organisation of both events fun they have not done to raise around and profitable. Chef Nick and his team £40,000; from sit-down fundraising created the most amazing and delicious events, to a sponsored run along the menus. In addition, they have promoted coast path, to fashioning Christmas the charity to all their guests, seeing a reindeer out of face-towels and regular supply of donations. Huge thanks painting beach pebbles, both sold at to Kevin, Teresa and Team Talland for our reception desk; they have been their amazing and ongoing support.” £60,000

£50,000

£40,000

£30,000

£21,171 Richard & Judy Lunch

£20,000

£10,000

£6,500 Heli Appeal

Lunch

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Giving a gift in Memory

The crew of Cornwall Air Ambulance attend the county’s most sick and injured patients. Sadly, despite their best efforts, not every life can be saved. Nicky Fould’s mum, Pam Jasper, was one such patient. Here she explains the difference the service made and why she wanted to support the air ambulance in her memory.

On 12 July I was preparing Sunday lunch Pam achieved a lot in her 82 years, an when the phone rang; Mum had collapsed amazing mum, wife, nanny, sister and friend. and as an ex-fireman Dad knew it was A lifetime member of the Girl Guiding something serious. I arrived at the same movement, she was presented to Princess time as the land ambulance and Mum wasn’t Anne at the Royal Cornwall Show. She was breathing. Fast forward half an hour and the invited to a service at Westminster Abbey paramedics called the air ambulance as she and numerous other events and camps had a faint heartbeat but was still very poorly. throughout Cornwall and the Isles of Scilly as Despite all their Brown Owl, Camp Commissioner and District best efforts, Commissioner and as a member of the Trefoil efficiency and Guild. The county standard was displayed at professionalism, her funeral, which was held in the church of Mum sadly St Mary Magdalene, Launceston, where she passed away, sang in the choir for over 40 years. thankfully knowing Keeping the air ambulance flying is of course nothing about saving lives, particularly in a rural of her ordeal. area where land crews cannot always reach She suffered patients quickly. Sadly, not every story has a a fatal happy ending, but we can rest assured that embolism. our mum was given the best possible chance

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and was treated with dignity and respect, which we will always be grateful for. We must Remembering a loved one keep the helicopter in the air, that’s why I launched a birthday fundraiser on Facebook For over 10 years in mum’s memory, raising £1,400. David Rickard has been delivering a free weekly newspaper in his local neighbourhood in Honiton. The money he makes from his round, he donates to Cornish charities in memory of his late mother Mary. The 80-year-old has raised nearly £20,000 – incredible! He visited the airbase in January 2020 to meet critical care paramedics Steve and Pete and drop off his latest cheque for £1,000. In total, David has generously donated £3,250 to the air ambulance.

If you’d like to leave a gift to Cornwall Air Ambulance in memory of a loved one, contact Senior Fundraising Officer, Debbie: [email protected]

A lasting tribute If you would like to make a lasting tribute to a loved one that has passed, you can now honour their memory with our Flying High Tribute Fund. You can set up a dedication page, which will enable donations to be collected in your loved one's name and hold a place for them in our online Tribute Garden where friends and family can recall their precious memories.

To create a tribute fund, visit: cornwallairambulancetrust.org/flying-high-tribute-fund

CORNWALLAIRAMBULANCETRUST.ORG AIRTIME 21 THANK YOU

HEARTFELT THANKS A huge thank you to everyone who supported the charity in 2020, especially in such challenging circumstances – we couldn't keep the helicopter flying without you. Here are just a few examples Carlyon Bay Golf Club Seniors of the tremendous ways you've fundraised for us... raised £257.

Thank you to Pirate FM and Ann’s Cottage for supporting Fund a Flight Night, which raised over £6,000.

inTune Choir performed ‘You’re the Voice’ in a virtual choir session over Facebook which took 4 months to complete with all members recording their own version at home. The song is now on Youtube and they are raising money for CAAT.

A big thank you to everyone that doubled their donations via the Big Give Christmas Challenge. It raised an enormous £81,602.

Thirstea Co on Truro Town Crier The Roseland have Lionel Knight been supporting and his wife CAAT by creating Carol recorded a Great British special Christmas Bake-off inspired message at cakes every week, the airbase raising £1,750 for and donated the charity. £250 each.

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The Martin Jennings run, organised by David Saunby, took place in September cornishbirdinthesticks designed this and raised over £9,000 – an year’s Christmas cards and we love them! outstanding achievement.

Lindsey Thomas sold flowers from her garden, and vegetables from her dad’s garden, and even auctioned a bottle of homemade plum vodka – supported by Miss V’s Tearoom and St Mawes Bakery. She raised over £500 which was doubled during the Big Give week.

99-year-old Evie Maureen and Truscott made David Knowles 150 knitted dish have been cloths, raising making masks £600. during lockdown and selling them for £2 each, Over the Top with the proceeds Pasties have been coming to the selling special air ambulance. edition pasties Each mask takes in aid of CAAT – around 15 minutes they have raised to make and over £600 so far. so far they’ve made over 1,250 masks – that’s a Bob Willmott has lot of hours and written a book of raised an poems, The River incredible £3,000 of Life, on sale in for the charity. our charity shops.

CORNWALLAIRAMBULANCETRUST.ORG AIRTIME 23 We are so grateful to have Harry here. No one knows when they might need the air ambulance, that is why it is so important that we support it. It really does save lives.” – Father of airlifted patient Harry