Temagami and Bear Island Community Broadband Survey

The Corporation of the Municipality of Temagami and Temagami First Nation are investigating the establishment of an affordable, ubiquitous, and scalable broadband Internet network to enhance connectivity within the communities and improve access to a wider global network. It would really help us out if you could take a few minutes to complete this survey. Your participation will ensure that we include as much data as possible to assist in the preparation of the study and enhance the ability to seek future funding for critical areas. Data collected is anonymous unless you wish to be contacted, in which case please include your information at the end of the survey.

The survey closes Friday, August 16, 2019. Miigwetch – Thank You!

1. Which of the participating communities do you reside in? Bear Island Temagami North Temagami Lake Temagami Marten River

2. Describe your premises (home, cottage, business) within one of the participating communities noted above. If you have more than one premises within the community (ie: a home and a separate business location), please complete a separate survey for EACH location. Home or primary residence Seasonal residence/cottage Business (not including tourist camp/resort) Tourist camp/resort (owner, not as a guest) Other:______

3. Do you have Internet service at this premises? Yes No

4. If you answered NO in #3, why do you not have Internet service at this premises? There is no Internet service available at this location It is too expensive to install Internet service I do not want to have Internet service Other:______

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5. If you answered YES in #3 (you do have Internet service), what type of connection do you have at your premises? DSL (Digital Subscriber Line over Telephone Line) Fixed Wireless (ie: Xplornet - not satellite) Satellite Service Fibre Optic (directly to your premises) Cellular Data (ie: Rocket Stick, Turbo Hub, etc) Cable Modem Dial-Up Connection (over Telephone Line) I don't know

6. If you have Internet services at your premises, who do you purchase your Internet services from? Ontera Xplornet KNET NorthernTel hub or "stick" (not mobile access) Rogers Mobility hub or "stick" (not mobile access) Other:______

7. If you have Internet services at your premises, are you satisfied with the level of service? Yes No

8. If you are NOT satisfied with the level of Internet services, please describe your reason:

9. If you do have Internet, what kind of package do you have and how much does it cost per month? (Do not include other charges if you purchase bundled services ie: phone, tv, internet, cellular)

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10. Whether or not you have Internet access, what would you use the internet for? (Select all that are applicable to you.)

Work (business, home office, remote work access) Education (distance learning, homework, research) Tourism Information (events, special interest areas) Staying informed (news, media sites) Social Media (Facebook, Instagram, Twitter) Entertainment (videos, movies, music) Online shopping (Amazon, eBay, Wayfair)

11. If you were able to subscribe to the Federal and Provincial goal of 50Mbps download and 10Mbps upload speeds with no data caps, how much would you be willing to spend each month?

$60 per month $80 per month $100 per month more than $100 per month I would get a smaller package for less money None of the above

12. Do you or someone at your premises own a cellphone?

Yes No

13. If you answered YES in #12, how many cellphones do you own? (This may vary on the number of users you have or are billed for.)

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14. If you answered YES in #12, who is your cellular provider? (Check all that apply if you receive multiple bills) Bell Mobility Virgin Mobile

Rogers Chartr Mobile

TELUS Mobility Fido Mobile

Tbaytel Mobility NorthernTel Mobility

Koodo Mobile Other:

15. If you answered YES in #12, how would you rate the quality of your cellphone service?

Very Very Excellent Good Good Weak Weak No signal

WITHIN your community?

BETWEEN communities you frequent? (Main highway between neighbouring communities - not into remote roads)

WITHIN those neighbouring communities you frequent?

16. Do you believe advanced communications services to be important for the community, residents and businesses? Very Important Somewhat Important Not Important

17. Do you have any additional information or comments you wish to share with this study team?

If you have any questions about this survey or the study, please send an email to [email protected] and a team member will get back to you.

Miigwetch – Thank You!

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