Meaningful Travel Provider Guide
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AUGUST 2017 | VERSION 1.0 Meaningful Travel Provider Guide A RESOURCE FOR THE GOOD TRAVELS ADVISORS COMMUNITY THANK YOU FOR BEING A GOOD TRAVELS ADVISOR 3GTA4! By completing the online course (www.goodtravelsadvisor.org) and joining the GTA community, you’ll help facilitate the magic that happens when we bring the transformative power of travel together with the power of giving. Together, we can make the world a better place. The Meaningful Travel Provider Guide (MTPG) is a resource exclusively for the GTA community. Research shows that travelers value meaningful interactions with local communities, and that giving back – including volunteering — contributes to trip satisfaction. The purpose of the Guide is to: TRAVELING 1. help Advisors better understand and apply the principles that support quality volunteering and other experiences, 2. provide a starter list of quality options for you to use, and had some form of meaningful interaction 3. through both those steps, increase effective volunteering and reduce 41 ineffective or even harmful community experiences. with the local community We also hope this builds client relationships and your business! felt giving back greatly contributed What is the Meaningful Travel Provider Guide? 64 to trip satisfaction The MTPG is a curated list of meaningful travel experiences, sorted into 5 types: 1. Targeted Volunteer Service Travel involving some volunteering but with emphasis on the tour experience. 2. Specialized Volunteer Organizations, where the volunteer experience is the primary purpose, often on a specific subject matter (e.g. wildlife) and with less emphasis on touring 3. Immersive Cultural Exchanges and Learning — strong issue-based trips with little volunteering 4. Social Enterprise Trips that specialize in social businesses that promote sustainable solutions and economic growth. 5. Community-Based Experience and Social Enterprise Portals which aggregate a wide variety of local add-on experiences. These are effectively “social impact suppliers” that you can research further and offer to clients. Volunteer experiences range from a half-day to two weeks in duration. Social enterprises are social businesses that also have a broader social change mission and platform (e.g. a craft cooperative where income is paired with training and other support), a model that allows communities access to the tourism supply chain. You’ll find a mix of geographic locations, and a wide range of providers as well as causes to choose from. GoodTravelsAdvisor.org | 2 GOOD TRAVELS ADVISOR: MEANINGFUL TRAVEL PROVIDER GUIDE How do I use it? The Guide is a reference document for you. Check out the summary table; peruse individual listings; and reach out to individual suppliers for more information and client-facing materials. There are many ways to use the Guide: share some of the information in a newsletter or targeted email or host a lunch or lead a small webinar for interested clients. We leave it to you to find the best way to make this content sing for your business and clients. How were the listings selected? These experiences were sourced from Good Travels Advisors, travel agent consortia and tourism experts. Listings were completed by providers themselves and are largely unedited. The information is self-reported by tour operators and does not involve further verification from Tourism Cares. As important as the actual listings are the principles they represent, including: • Activities with strong local nonprofit connections, ensuring they are driven for and by the community. • Outfits that know both tourism and community experiences; they’re not new or casually dabbling in this space, resulting in better impact and client experiences. • Providers committed to their local partners and often providing financial support in some form, as well as volunteering. • ChildSafe tourism and being extremely careful with all interactions with children; organizations that promote orphanage tourism are not included, for example (learn more at BetterCareNetwork.org or https://friends-international.org ). • Adherence to animal welfare policies. The list is intended to capture what we already know about trusted providers, highlight lesser known providers and present you with accessible information on both the travel experience and its social impact. Listings include basic information on the company as well as an illustrative itinerary or experience, agent commission information and more. This of course isn’t a complete list: what if I know an experience that might qualify? Tourism Cares will update this guide annually as additional providers who meet the criteria are identified. GoodTravelsAdvisor.org | 3 GOOD TRAVELS ADVISOR: MEANINGFUL TRAVEL PROVIDER GUIDE The Good Travels Advisor program is made possible by our wonderful partners committed to promoting meaningful travel experiences around the world. LEAD SPONSORS CHAPTER SPONSORS TM WORLD’S GREATEST VACATIONS GoodTravelsAdvisor.org | 4 GOOD TRAVELS ADVISOR: MEANINGFUL TRAVEL PROVIDER GUIDE MEANINGFUL TRAVEL PROVIDER SUMMARIES BY CATEGORY For in-depth information on individual Tour Operators, see the full profiles beginning on page 9. Targeted Volunteer Service Travel, involving some volunteering but with a rich tour experience, too. COMPANY BIG PICTURE NOTES GEOGRAPHY SERVED Ace the Himalaya Born in a remote village, They run 6 volunteer programs in Nepal - Gorkha Region (page 9 ) local Sherpa and guide the region damaged by the 2012 Prem Khatry founded Ace earthquake. Activities consist of the Himalaya to provide teaching in schools, renovating schools first-class adventure and and clinic buildings, managing libraries, holiday experiences in the working in the field with the local Himalayas. farmers and providing medical help in the health clinic. Crooked Trails Creates custom-designed Primarily custom itineraries. Specialized Bhutan, Cameroon, (page 21 ) interactive journeys and projects and/or focus with strong Cambodia, Cuba, support community emphasis on tour experience. Work Ecuador, India, Kenya, development projects in with women’s cooperatives, build Laos, Mexico, Nepal, partnership with local soccer fields or water security. Nicaragua, Peru, Vietnam communities, NGOs and operators. Intercultural Outreach Educational adventures Volunteer opportunities in social Cuba, Costa Rica and Initiative (IOI) that empower isolated programs and conservation programs Galapagos (page 31 ) communities to grow in a in unique locations for families, sustainable way. university students, and study abroad programs. SEETurtles Protects endangered sea Conservation volunteer programs, Belize, Costa Rica, Cuba, (page 44 ) turtles through conservation school programs and Too Rare To Ware Nicaragua, Mexico and volunteer trips. educational program for consumers. Considered experts in volunteer turtle conservation. Unearth the World Founded after their own Tailored trips run through local non- Mexico, Nicaragua, (page 49 ) transformative international profits that include touring with a Zambia, Peru volunteering experience strong emphasis on volunteering and where they learned about social connection. the pros and cons of service Travelers are paired with vetted abroad, this husband and international nonprofits. wife team plans personalized and meaningful international exchange opportunities for individuals, groups, and families. World Expeditions Over 40 years of Larger tour company that runs Nepal, Peru, Vietnam, (page 53 ) experience operating Community Project Travel (CPT) trips Tanzania and Australia unique adventure holidays since 2005. Good extensions and on the paths less travelled, standard itineraries. offering travellers big adventures with a small footprint. GoodTravelsAdvisor.org | 5 GOOD TRAVELS ADVISOR: MEANINGFUL TRAVEL PROVIDER GUIDE Targeted Volunteer Service Travel (continued) COMPANY BIG PICTURE NOTES GEOGRAPHY SERVED Adventure Alternative Through its charity, Moving Program for skilled volunteers (public Kenya, Nepal, Borneo (page 11 ) Mountains, has 25 years of health, IT, teachers, social workers, community based tourism project managers) but also has wide and distinctive business programs for unskilled travelers to get model around investing in training. Volunteers work alongside local social enterprises and professional staff delivering core tourism. programs. Classic Vacations/ Classic partners with ME to Partners with ME to WE on trips to India, Kenya ME to WE WE for its CARE trips. Kenya and India with various (pages 20 & 35 ) extensions available. *ME to WE owns 3 lodges that it partners with local orgs to host volunteer activities. The Travel Corporation/ The Travel Corporation Partnership with ME to WE runs India, the Ecuadorian ME to WE (TTC), with its family of through 6 brands. Amazon and Kenya (pages 35 & 47 ) brands and the TreadRight *ME to WE owns 3 lodges that it Foundation, partners with partners with local orgs to host Me2WE to create immersive volunteer activities. volunteer experiences on trips. Experiences are extensions with a multitude of standard itineraries. Highlighted brands are Insight Vacations, Contiki, Trafalgar and Uniworld Specialized Volunteer Organizations, where the volunteer experience is the primary purpose, often on a specific subject matter (e.g. wildlife) and with less emphasis on touring. COMPANY BIG PICTURE NOTES GEOGRAPHY SERVED Earthwatch Institute Help find solutions to Research based citizen science Worldwide (page 23 ) today’s most pressing volunteer trips for all ages. Trips focus environmental challenges. on wildlife